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IntroductionStart Me Up Niagara (SMUN) is seeking a grounded, strategic and values-driven leader to serve as its next Executive Director.SMUN supports individuals facing poverty, housing insecurity, food insecurity, compromised mental health, substance misuse and unemployment. Based in downtown St. Catharines, the organization offers a range of low-barrier programs, including employment supports, food and housing access, outreach and drop-in services, income tax clinics and social enterprises. SMUN also partners with health and social service agencies to support people navigating complex life circumstances.This is a meaningful and challenging leadership role. The Executive Director is responsible for guiding the organization through a period of growing community need, changing funding environments and increasing service complexity. This role calls for someone who can hold both strategic vision and operational detail, support a committed team and work closely with the Board and community partners to advance SMUN’s mission.About the RoleReporting to the Board of Directors, the Executive Director is responsible for overall strategy, operations, financial management, staff leadership, external relationships and public representation. The successful candidate will bring clarity, sound judgment and a steady, inclusive leadership style that reflects SMUN’s values: participant-focused, holistic, inclusive, low barrier and partnership-focused.Key Responsibilities<ul><li>Lead the implementation of strategic priorities across all programs and services</li><li>Support and develop a multidisciplinary staff team</li><li>Manage organizational finances, fund development and compliance</li><li>Build and sustain partnerships with funders, community organizations and government</li><li>Represent SMUN publicly and act as the official voice of the organization</li><li>Work in partnership with the Board to support effective governance</li></ul>Qualifications<ul><li>Demonstrated leadership and management experience of 5+ years in nonprofit or community-based organizations.</li><li>Experience in staff management, budgeting, operations and program delivery</li><li>Strong understanding of poverty, housing and mental health systems</li><li>Proven ability to navigate complexity and build relationships across sectors</li><li>Experience working with a Board of Directors and leading strategic initiatives</li><li>Excellent interpersonal, written and verbal communication skills</li></ul>Compensation &amp; Terms<ul><li>Starting salary of $80,000 - $90,000 annually, with performance review conducted by the Board</li><li>Four (4) weeks of vacation annually</li><li>Group benefits plan available</li><li>Reimbursement for cell phone use</li><li>Mileage reimbursed&nbsp; for work-related travel (excluding commuting)</li><li>Full-time, salaried role based on 37.5 hours per week with flexible hours expected</li><li>This position is subject to a three-month probationary period</li></ul>How to ApplyPlease submit your resume and a brief cover letter to <a href="mailto:recruiting@armstrongstrategy.com?subject=SMUH%20ED" target="_blank">recruiting@armstrongstrategy.com&nbsp;</a>by August 15, 2025. Applications will be reviewed on a rolling basis.If you don’t meet every qualification listed but feel called to this role and believe you can lead with purpose, please reach out. We value experience in many forms and welcome applications from those who reflect the communities we serve.Start Me Up Niagara welcomes applicants from all backgrounds and strongly encourages those with lived experience of poverty, housing insecurity or systemic barriers to apply.To learn more about SMUN, visit<a href="http://www.startmeupniagara.ca" target="_blank"> </a><a href="https://www.startmeupniagara.ca" target="_blank">www.startmeupniagara.ca</a>A detailed position profile is available upon request. Armstrong Strategy Group is advising Start Me Up Niagara on recruitment engagement. Interested applicants may explore this opportunity in confidence by submitting a resume and cover letter to <a href="mailto:recruiting@armstrongstrategy.com" target="_blank">recruiting@armstrongstrategy.com</a> no later than August 15, 2025.Please note that while the posting remains open until the deadline, interviews may begin as soon as suitable candidates are identified. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Armstrong Strategy Group

Start Me Up Niagara (SMUN) Executive DIrector

The Organization:Serving the community for over 75 years, Spinal Cord Injury Ontario (“SCIO”) is Ontario’s largest community of experts in spinal cord injury, serving people with all mobility disabilities. SCIO is the primary source of services for individuals and families journeying from injury to achieving their personal life goals. All work is grounded in shared lived experiences and strengthened through relevant research, strategic advocacy and accessible education. SCIO connects, supports and empowers the spinal cord injury community to thrive, bringing visibility and information about living with a disability to the forefront. SCIO supports clients through community-based services and programs. Consistent, holistic, individualized and quality assured services are provided in the core areas of Peer Support, Service Navigation, Employment Services and Advocacy. At the heart of SCIO is a commitment to empowering individuals impacted by spinal cord injuries to achieve their fullest potential as part of a community that is knowledgeable, inclusive and recognizes their strengths. With approximately 60 full-time and part-time staff in 16 regional offices across the province, the organization’s activities are supported through government grants and fundraising activities including private and corporate donations. SCIO also controls the Ontario Paraplegic Foundation (the “Foundation”), which was established in March 2000.VisionIndividuals impacted by spinal cord injuries thriving.MissionTo provide peer experiences, education, advocacy, and ongoing support services for those impacted by spinal cord injuries.ValuesCore values of Empathy, Kindness, Community, Accessibility and Belonging guide everything we do. From peer support to advocacy, SCIO strives to create a supportive environment where individuals can connect, share, and grow. We believe in moving from strength to strength, together.The OpportunityThis is an exceptional opportunity for a passionate, visionary executive with strong stakeholder engagement, fundraising and strategic management skills to lead the organization through a time of change and renewal. SCIO is seeking a CEO who will build on its strengths and help shape its vision for the future. Reporting to the Chair of the Boards of Directors, the CEO is the chief professional officer for SCIO and the Ontario Paraplegic Foundation, overseeing, executing and monitoring all activities that support the growth objectives and funding priorities for the organization. The role is front-facing and acts as an ambassador for SCIO to donors, sponsors, government officials and the SCI community at large. The successful candidate will have the skills and ability to lead staff and volunteers working in an environment of collaborative planning and program delivery while simultaneously building a vision for growing revenue and creating a long-term sustainable business model for the organization. The successful candidate will be an effective communicator with groups and individuals with the ability to convey organizational issues clearly, build consensus around emerging trends and issues, and recommend and guide decisive action. Given the mission of Spinal Cord Injury Ontario, lived spinal cord injury experience will always be considered an important criterion among the criteria that are part of any given search.&nbsp;A DETAILED POSITION PROFILE IS AVAILABLE UPON REQUEST. Siegel Executive Search Solutions Inc., member of the Executive Search Alliance, is advising Spinal Cord Injury Ontario on the basis of an exclusive consulting assignment. &nbsp;&nbsp;Interested applicants may explore this opportunity in confidence by submitting a resume to <a href="mailto:kerry.siegel@execsearchalliance.com" target="_blank">kerry.siegel@execsearchalliance.com</a> no later than August 15, 2025. The publication of this advertisement is neither an assurance that an applicant will be hired, nor that the position will be held open for any specific period of time in the event that a suitable candidate for the position is identified at an earlier date. We thank all applicants for their interest but only those who are considered for an interview will be contacted. &nbsp;

Spinal Cord Injury Ontario

Chief Executive Officer

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to&nbsp;transform the lives of our community members, and who believe in treating everyone with dignity and respect.&nbsp;If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.What We Offer:As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.The Opportunity:YSM’s Philanthropy team motivates and inspires YSM donors, volunteers and prospects – in collaboration with YSM as a whole – so all who know, or come to know YSM and our Philanthropy team will choose to engage with, invest in and support YSM and our goal to make Toronto a city where people, and not poverty, thrive.To help support our goals as an organization, we are seeking a Community Engagement &amp; Events Coordinator&nbsp;who can support members of the community, as they&nbsp;partner with YSM.&nbsp;Reporting to the Director, Development &amp; Communications, this role provides excellent customer service and positive relations with donors, the community and other YSM staff and volunteers, to help strategically expand YSM’s fundraising capacity, increase engagement and revenue generation, and positively impact YSM’s strategic and philanthropic goals.This position cultivates meaningful relationships through effective engagement of donors, partners and supporter prospects in the community, by client- and detail-oriented execution of events, both YSM-organized and third party; educational engagements; and community support – whether financial or through donated goods – with churches, organizations, individuals and groups.Core responsibilities:1. Gifts in kind (GIK)Support the administrative aspects of goods and products being donated to YSM, to ensure full gift information and donor data capture for the sake of inventory management, donor acknowledgement and receipting, to grow the community of YSM’s donors of needed goods and services.2. Project: GENERAT1ON group engagement &amp; team building initiativeSupport YSM widening in its base of support and increasing fundraising revenues through support of the booking, billing and follow up process with organizations and groups participating in our signature team-building and employee group engagement program, Project: GENERAT1ON (P:G). Help deliver P:G program presentations by speaking to groups, delivering educational tours and impactful, positive user experiences during group engagements. Contribute to the stewardship and cultivation of participating organizations and team members, in order to encourage additional future bookings, and build a broadening base for ongoing and deepening YSM support.3. YSM-organized and third party eventsProvide vital organizing and planning to the execution of YSM’s annual Winter Walk for Neighbours in Need, including participating in overall event planning. Contributing to vendor identification, management and contracting; walker support generally and specifically in relation to use of our online peer to peer fundraising system; oversight of key volunteer recruitment and management functions for the event; and collaboration with team to help ensure a positive participant and volunteer experience. Support post-event evaluations, donor acknowledgements and close down reporting. Undertake similar functions and offer consulting support to various community event organizers and / or groups, including speaking and appearing at engagements, when required, to represent YSM at community events and accept fundraising proceeds.4. Community EngagementHelp YSM deepen its relationships with churches, schools, organizations / corporations and groups, as they engage with, give to and fundraise in support of YSM. Support the delivery of ongoing communication and follow up with constituent groups, toward deepening relationships and evolving their understanding of YSM’s 100 programs and services, as a means to increase community awareness and engagements.Qualifications:<ul><li>Superlative administrative and organizing abilities, with keen attention to detail;</li><li>A high level of responsiveness, and customer service skills, paired with experience in managing relationships from initial inquiries, through engagements and thanking;</li><li>Excellent verbal and written communication skills, including sound grammar knowledge and demonstrated ability to write clearly and effectively;</li><li>Preferred prior work&nbsp;in creating ongoing engagement and partnerships with corporate, church, and other organization / group supporters and, ideally, previous experience in the non-profit sector</li><li>Well-developed collaborative, relational approach, that encourages fulsome, productive and respectful cooperation – with colleagues, volunteers, donors and partners – paired with well-honed listening skills</li><li>Be adaptable, mature, and able to remain calm and positive in handling simultaneous tasks, multiple deadlines, the unique challenges of interacting with a diverse community and YSM’s broad staff team;</li><li>Comfort in engaging with and addressing groups in an informative and compelling fashion;</li><li>Evolved computer abilities, including strong familiarity with Google universe, Microsoft Windows programs, also ideally with an understanding CRMs, like Raiser’s Edge (donor database);</li><li>Post-secondary education expected, with a minimum of 3-4 years of professional work experience including customer service and / or relationship management</li><li>Cultural competence / bias awareness / anti-oppression principles: the ability to work positively, supportively, and competently within a multi-faith, multi-cultural environment and among a variety of diverse people and populations;</li><li>Commitment to living out personal Christian faith by consistently modelling and demonstrating positive Christian values and practices, and personal alignment with YSM’s principles of faith, and organizational mission, vision and values.</li></ul>Personal qualities sought for this role:<ul><li>Unfailing ability to work collegially and cooperatively within teams and among donor and volunteer groups, offering space for varying perspectives and needs;</li><li>Maturity, with the ability to hear and accept feedback and embrace constructive input, to support continuous improvement of performance, programs and results;</li><li>Mature Christian faith, and the ability to embody principles of the Gospel in everyday dealings with colleagues, supporters, volunteers and members of the community;</li><li>A deeply held passion for social justice and compassionate sensitivity toward those living in poverty;</li><li>Strong sense of discretion, diplomacy and patience, coupled with positivity, energy and enthusiasm, an unflappable presence, with the ability to stay calm and positive, regardless of situations or workload.</li></ul>Compensation:&nbsp;YSM offers market competitive rates and will pay a starting salary of&nbsp;$47,371.37 for this role, combined with a comprehensive suite of benefits and perks. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Deadline for Application: August 24, 2025Start Date: ASAP While we appreciate all responses, only candidates under consideration will be contacted. &nbsp;YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. &nbsp;Please note that YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.Learn more about YSM at <a href="http://www.ysm.ca/" target="_blank">www.ysm.ca</a> &nbsp;Date Posted: August 7, 2025

The Yonge Street Mission

Community Engagement & Events Coordinator

The United Steelworkers Canadian National Office is hiring a staff person for an in-office permanent position in the union’s Research, Public Policy &amp; Bargaining Support Department in Toronto.The USW is seeking a person with the following qualifications:<ul><li>Experience working in the labour movement<ul><li>Experience in preparing and conducting interest arbitrations in the health care sector and first contract and/or interest arbitrations in other sectors</li><li>Collective bargaining experience, particularly in the area of pensions/benefits and/or a university degree in industrial and labour relations or economics (or related field)</li><li>Commitment to improving the lives of working people</li><li>Excellent writing, communication and problem-solving skills</li><li>Experience working as part of a team in a fluid, fast-paced environment, with minimal supervision</li><li>Ability to work in both official languages is a very strong asset</li></ul></li></ul>The responsibilities of the research staff position will include, but are not limited to:<ul><li>Collective bargaining support and interest arbitration preparation and presentation<ul><li>Provide bargaining support for negotiations, including evaluation of economic impact of improvements, evaluation of specific contract clauses (for example, job evaluation/classification, training) and preparation and presentation of submissions for interest arbitrations</li><li>The ideal candidate would have:<ul><li>Experience in preparing and presenting union positions in interest arbitrations</li><li>Expertise in calculating the cost of improvements in collective agreements in the context of collective bargaining</li><li>Ability to work as part of a team in the context of collective bargaining</li></ul></li></ul></li><li>Pension funding and design<ul><li>Provide bargaining support for the negotiation of pensions, including analysis of pension plans and plan financing, and estimate the cost of plan improvements</li><li>The ideal candidate would have:<ul><li>Understanding of basic concepts of pension and benefit plan financing, and pension and benefit design</li><li>Ability to use simple computer software to calculate estimated costs of pension plan improvements</li><li>Ability to communicate basic pension and benefit funding concepts to staff and members of bargaining committees</li></ul></li></ul></li><li>Corporate and sectoral analysis<ul><li>Produce reports on the finances, performance, and strategy of companies</li><li>Produce reports analyzing performance and prospects in various economic sectors</li><li>Produce research and sectoral research in support of the Union’s strategic corporate campaigns</li><li>The ideal candidate would have:<ul><li>Understanding of basic accounting concepts, corporate finance, and economics</li><li>Ability to research corporate structure, evaluate corporate financial statements, and analyze business plans</li></ul></li></ul></li></ul>The USW is committed to employment equity and encourages applications from members of equality-seeking groups, including women, people of colour, Indigenous people, people with disabilities, as well as members of the 2SLGBTQIA+ community.This position offers compensation as determined by the Staff Representatives Agreement, ranging from $102,971.53 – $132,866.47, plus a lease vehicle or car allowance, per diem and a generous benefits, pension and pension package.This position is an in-office position based in Toronto, Ontario. Frequent travel across Canada and occasional travel to the United States and abroad may be required.Candidates should submit their cover letter and resumé by August 26 to <a href="mailto:careers@usw.ca" target="_blank">careers@usw.ca</a>. Please indicate “USW research position application, August 2025” and your name in the subject line.Please address your application to: &nbsp;Meg Gingrich Assistant to the National Director, United Steelworkers, mailing address 800-234 Eglinton Avenue East, Toronto, Ontario M4P 1K7. All applications will be kept confidential.&nbsp; Only applicants to be interviewed will be contacted.**Le Bureau national canadien du Syndicat des Métallos est à la recherche d’une personne pour travailler à plein temps à son bureau de Toronto à titre de membre du personnel de son Service de la recherche, de la politique publique et du soutien à la négociation.Le Syndicat des Métallos recherche une personne qui possède les qualifications professionnelles suivantes&nbsp;:<ul><li>Expérience de travail au sein du mouvement ouvrier</li><li>Expérience en préparation et conduite d’arbitrage de différends dans le secteur de la santé, ainsi que d’arbitrages de premiers contrats et d’arbitrages de différends dans d’autres secteurs</li><li>Expérience en négociation collective, en particulier dans le domaine des pensions et des avantages sociaux, ou diplôme universitaire en relations industrielles et relations de travail ou en économie (domaine connexe)</li><li>Engagement à améliorer la vie des travailleuses et travailleurs</li><li>Excellentes aptitudes en rédaction, communication et résolution de problèmes</li><li>Expérience du travail en équipe dans un milieu fluide et très dynamique, avec un minimum de supervision</li><li>Habileté à travailler dans les deux langues officielles, un très grand atout</li></ul>Les responsabilités du poste de représentante/représentant au Service de la recherche comprendront, mais non de façon limitative&nbsp;:<ul><li>Soutien à la négociation collective, et préparation et présentation de demandes d’arbitrage de différends</li><li>Fournir du soutien lors des négociations, notamment en évaluant les répercussions économiques des améliorations et de certaines clauses contractuelles (par exemple, l’évaluation et la classification des emplois, la formation), ainsi qu’en préparant et en présentant les demandes d’arbitrage de différends</li><li>La personne idéale possédera les compétences suivantes&nbsp;:</li><li>Expérience dans la préparation et la présentation des positions syndicales lors d’arbitrages de différends</li><li>Expérience dans le calcul des coûts des améliorations dans les conventions collectives, dans le contexte de la négociation collective</li><li>Aptitude à travailler en équipe dans le cadre de négociations collectives</li><li>Conception et financement de régimes de retraite</li><li>Fournir du soutien en vue de la négociation de régimes de retraite, ce qui consiste à effectuer l’analyse de régimes de retraite et de leurs plans de financement, et à estimer le coût des améliorations aux régimes</li></ul>La personne idéale possédera les compétences suivantes&nbsp;:<ul><li>Compréhension des concepts de base de la conception et du financement des régimes de retraite et d’avantages sociaux</li><li>Capacité à utiliser des logiciels de base pour effectuer l’estimation des coûts des améliorations aux régimes de retraite</li><li>Aptitude à communiquer les concepts de base du financement des régimes de retraite et d’avantages sociaux aux représentants et aux membres des comités de négociation</li><li>Analyse des secteurs et des entreprises<ul><li>Produire des rapports sur les finances, le rendement et la stratégie des entreprises</li><li>Produire des rapports analysant le rendement et les perspectives de divers secteurs économiques</li><li>Effectuer des recherches et autres recherches sectorielles à l’appui des campagnes stratégiques du syndicat ciblant des entreprises</li><li>La personne idéale possédera les compétences suivantes&nbsp;:</li><li>Compréhension des concepts fondamentaux de la comptabilité, des finances des entreprises et de l’économie</li><li>Habileté à mener des recherches sur la structure des entreprises, à évaluer les états financiers des entreprises et à analyser des plans d’affaires</li></ul></li></ul>Le Syndicat des Métallos s’est engagé à garantir l’équité en matière d’emploi et encourage les membres des groupes en quête d’équité, notamment les femmes, les personnes de couleur, les Autochtones, les personnes handicapées et les membres de la communauté&nbsp;2ELGBTQIA+ à présenter leur candidature.Le poste offre une rémunération établie dans la convention collective des représentantes et représentants, qui varie entre 102 971,53 $ et 132 866,47&nbsp;$, un véhicule de location ou allocation automobile, une indemnité journalière et un généreux régime d’avantages sociaux et de retraite.Le poste est en présentiel à Toronto (Ontario) et peut exiger des déplacements fréquents partout au Canada et occasionnellement aux États-Unis et à l’étranger.Les personnes intéressées doivent soumettre une lettre d’accompagnement et leur curriculum vitae au plus tard le 26&nbsp;août 2025 à <a href="mailto:careers@usw.ca" target="_blank">careers@usw.ca</a>. Dans la ligne d’objet, veuillez indiquer votre nom et «&nbsp;demande d’emploi pour le poste du Service de la recherche du Syndicat des Métallos, août&nbsp;2025&nbsp;».Veuillez adresser votre demande à: Meg Gingrich, adjointe au directeur national, Syndicat des Métallos, 800-234,&nbsp;av.&nbsp;Eglinton Est, Toronto (Ontario) M4P 1K7. Les demandes seront toutes traitées de manière confidentielle. Nous communiquerons uniquement avec les personnes sélectionnées pour une entrevue.

United Steelworkers

Union Researcher

External Job Posting 

West Neighbourhood House is an equal opportunity employer. 
We thank all applicants, but only those candidates to be interviewed will be contacted. 

A United Way Member Agency 


COMMUNITY PROGRAMS LEAD 

 (The Meeting Place Drop In) 
 

West Neighbourhood House is a multi-service, neighbourhood-based agency that has served the diverse 
communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is 
to enable less-advantaged individuals, families, and groups in the community to gain greater control over 
their lives and community. 
 
The Meeting Place Drop-in is a program of West Neighbourhood House, which offers a welcoming, and 
accessible community space to street involved and precariously housed adults, many of whom are living 
with mental health and/or substance use issues. 
 

West Neighbourhood House is actively seeking qualified applications from Indigenous, Black 
and People of Colour, people with disabilities, women and people of all sexual orientations 
and gender identities/expressions. Applicants with lived experience as a participant of West 
Neighbourhood House programs, or related programming from similar organizations, are 
also strongly encouraged to apply. 

West Neighbourhood House will provide accommodation throughout the recruitment &amp; 
selection process to applicants with disabilities. During any stage of the recruitment 
process, please indicate the nature of any accommodation(s) you may require. Any 
information received relating to accommodation measures will be addressed confidentially. 
 
RESPONSIBILITIES: 

 • Provide leadership and support for all programming, services and social events in the drop-in. 

 • Provide a safe and welcoming, low-barrier space with inclusive and interactive activities that 
promote social cohesion and togetherness. 

 • Positive engagement with members experiencing or at risk of homelessness. 

 • Provide information, access to community resources and referrals to support their goals. 
 • Participate in community-based networks to plan joint programming and advocacy related to the 

issues faced by low-income and homeless adults and of urban Indigenous people using the Meeting 
Place. 

 • Conduct community outreach to identify and engage diverse people experiencing deep poverty and 
social isolation. 

 • Responsible for data collection and management. 

 • Responsible for documentation as required. 

 • Facilitate groups. 

 • Must provide services from an anti-oppressive and trauma informed lens. 

 • Provide individual and systemic advocacy. 
 

QUALIFICATIONS: 

 • B.S.W. or equivalent education and training related to social services and community development. 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. 
We thank all applicants, but only those candidates to be interviewed will be contacted. 

A United Way Member Agency 

 • Demonstrated knowledge, understanding and analysis of the history, cultural strengths, and 
challenges of Indigenous peoples. 

 • Demonstrated knowledge of anti-oppression principles. 

 • Minimum 1 year experience in front-line community work. 

 • Strong communication, interpersonal, organizational and teamwork skills. 

 • Computer literacy skills and ability to be trained in and regularly utilize data collection software. 

 • Must have a highly developed comfort working with individuals who may have significant mental 
health and substance use challenges. 

 • Must have a good level of conflict resolution skills. 

 • The ability to handle a fast paced and unpredictable environment. 

 • Must be comfortable handling aggression. 

 • Ability to work Saturdays as well as some evenings as needed. 

 • Must be able to meet the physical demands of the job. 
 
Status: Permanent Full-Time (CUPE Local 3393 Bargaining Unit Position) 
Start Date: ASAP 
Hours: 35 hours per week (Tuesday - Saturday) 
Rate: $26.95 per hour (4 weeks’ vacation, paid sick days, 3 floater days, full 
 benefits package after 3 months, Multi-Sector Pension Plan after 6 
 months) 
Unit: Adult Community Programs 
Immediate Supervisor: Community Programs Manager 
Posting Date: August 7, 2025 
Closing Date: August 21, 2025 
 
 
Please submit your cover letter and resume clearly indicating “Community Programs Lead” 
by 5:00 p.m. on the closing date to: 

 
Hiring Committee 
588 Queen St. W. 
Toronto, Ontario 

M6J 1E3 
<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a> 


<a href="mailto:jobs@westnh.org" target="_blank">mailto:jobs@westnh.org</a>

West Neighbourhood House

Community Programs Lead

Page | 1 


Impact Starts at UNICEF Canada 
 

JOIN OUR TEAM AS SENIOR MANAGER, DONOR JOURNEYS 
 

Are you a data-driven marketer with a passion for innovation and impact? Looking to use your expertise to 
drive change and make a direct impact on the lives of children? 
 
Join UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-
impact, mission-driven team working across Canada and globally to create a better world for children. 
 
We are seeking a talented individual for the role of Senior Manager, Donor Journeys 


Position Details 
 

Position Title Senior Manager, Donor Journeys 

Employment Type: Full-time, Permanent (Vacant – New Role) 

Reports to: Director, Donor Journeys &amp; Growth 

Direct Reports: 1 

Salary Range: $70,500 to $85,500 per year annually with benefits and 3 weeks paid vacation 

Work Location: Toronto 

Work Environment: 
UNICEF Canada currently operates under a Flexible-Hybrid model that requires 
team members to attend the office at least 2 days/week. 


Why 
UNICEF &amp; 
UNICEF 
Canada? 

UNICEF is the world’s farthest-reaching humanitarian organization for children. 
Across 190 countries and territories, and in the world’s toughest places, we provide 
and advocate for education, health and nutrition services. Protect children from 
violence and abuse. Bring clean water and sanitation to those in need. Keep them 
safe from climate change and disease. Serve as the world’s largest provider of 
vaccines. Before, during and after emergencies, we’re on the ground with life-saving 
help and hope. The needs of children around the world continue to increase and the 
role of UNICEF is more important than ever. 
 
UNICEF Canada is one of 32 National Committees (NatComs) located in high-
income countries around the world. Our team exists to fundraise for UNICEF’s 
highest priorities, and to work neutrally with governments and the private sector in 
Canada and internationally to advance the rights and well-being of children and youth. 
 
As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, raising 
funds in support of children around the world will remain a key focus. Be part of this 
next phase of impact! 


<a href="https://www.unicef.org/" target="_blank">https://www.unicef.org/</a>
<a href="https://www.unicef.ca/en" target="_blank">https://www.unicef.ca/en</a>


Page | 2 

 
The Opportunity 
 
We’re looking for a masterful connector. A connector of people, ideas, and experiences to create moments 
that matter for donors; ensuring UNICEF Canada remains the charity of choice for our supporters. 
 
Reporting to the Director of Donor Journeys &amp; Growth, the Senior Manager will lead the development and 
implementation of a series of journeys and programs to improve retention and maximize revenue within the 
Individual Giving team’s product portfolio. 
 
This role will be responsible for a shared revenue target of over $20 million, and additional retention metrics. 
 
Key Accountabilities 
 
Donor Journeys &amp; Revenue Generation (40%) 
ï· Develop and execute data-informed, multichannel strategies to engage UNICEF Canada’s donors and 

demonstrate the impact of their giving. 
ï· Lead the full donor lifecycle across multiple products – from onboarding and upgrades to cross-sell and 

winback. 
ï· Establish a robust test-and-learn framework to drive continuous optimization of donor journeys and 

programs. 
ï· Analyze donor behavior and churn to inform segmentation, retention, and loyalty strategies. 
ï· Champion the donor voice by enhancing segmentation and personalization to boost engagement and 

lifetime value. 
ï· Manage internal and external partners to optimize performance across channels including mail, email, 

digital, phone, and SMS. 
ï· Apply best practices from UNICEF specialists and peers to integrate online/offline channels and trigger-

based communications. 
ï· Collaborate with Acquisition and Digital teams to share insights and refine donor profiles. 

 
Program Management, Reporting &amp; Data Analysis (25%) 
ï· Monitor and manage retention performance to drive in-year results and lifetime value, providing regular 

updates to the Director and key stakeholders. 
ï· Use data-driven insights to recommend and implement gap-closing or growth strategies that enhance 

program ROI. 
ï· Manage individual budget/P&amp;L and collaborate on the overall Individual Giving marketing budget, including 

monthly financial tracking and forecasting. 
ï· Provide annual revenue and expense forecasts, calendarize activities, and lead quarterly reforecasting. 
ï· Develop and maintain process maps outlining communication flows and touchpoints for each donor 

segment. 
ï· Ensure business rules are clearly documented and consistently followed across the organization. 
ï· Maintain accurate and up-to-date documentation for all legal agreements and contracts. 
 

Strategic Planning (25%) 
ï· Collaborate with the Director and key partners to develop the annual strategy, budget, and content plan for 

stewardship and retention initiatives. 
ï· Design, implement, and evaluate retention and value-maximization strategies using a test-and-learn 

approach. 
ï· Leverage qualitative and quantitative data to continuously optimize donor retention and growth efforts. 
ï· Identify and apply new donor-centric communication and marketing opportunities through sector 

monitoring, networking, and collaboration with UNICEF Global and strategic partners. 
 
People and Team Management (10%) 
ï· Foster a team culture focused on learning, development, and growth. 


Page | 3 

ï· Create opportunities for direct reports to lead initiatives and showcase their skills in various settings. 
ï· Define clear roles, responsibilities, goals, and work plans for team members. 
ï· Lead goal-setting and conduct quarterly and year-end performance reviews in alignment with 

organizational processes. 
 
Qualifications 
 

ï· 5–7 years of progressive experience in marketing or fundraising, with a focus on data-driven strategies and 
donor/customer retention. 

ï· Post-secondary education in Marketing or a related field, or equivalent experience. 
ï· Strong strategic and analytical skills, with experience in business planning and strategy development. 
ï· Deep understanding of donor retention, loyalty, and lifetime value drivers. 
ï· Proven expertise in direct response marketing across digital, print, and telemarketing channels, with a 

focus on metrics and best practices. 
ï· Solid financial acumen, including budgeting and forecasting experience. 
ï· Excellent project management skills, with strong attention to detail and the ability to manage multiple 

priorities. 
ï· Demonstrated success managing internal and external partners to deliver multichannel campaigns with a 

test-and-learn mindset. 
ï· Confident communicator and influencer with excellent written and verbal communication skills. 
ï· Proactive, results-driven work ethic with a collaborative and team-oriented approach. 
ï· Experience with Raiser’s Edge, marketing automation tools, propensity modeling, and intermediate Excel 

skills is an asset. 
ï· A keen passion for UNICEF’s mission and work. 
ï· Experience with bilingual programs; French language skills are an asset. 
 
An Employer of Choice: What We Offer 
 
UNICEF Canada is where diverse talent &amp; passion come together to create extraordinary impact for every 
child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, 
compassionate, and high impact. 

Members of the UNICEF Canada team have access to the following employee benefits: 

A ROBUST 
COMPENSATION 

PACKAGE 

ï¼ Extended Health/Dental benefits, Healthcare Spending Account, and Wellness Account 

ï¼ Life, AD&amp;D, &amp; Long-Term disability insurance coverage 

ï¼ Employer match contributions (5%) to a Group Pension Plan 

ï¼ Access to parental leave top-up 

A COMMITMENT 
TO WELLNESS 

ï¼ Flexible-hybrid work environment to support the work-life integration needs of our team 

ï¼ Minimum 3 weeks of annual vacation (increases with time served) &amp; 1 additional day per year of service 
(max 30) 

ï¼ 10 paid sick days &amp; 2 personal days 

ï¼ 9 to 11 employee wellness days – an additional series of pre-set days off, given annually to further 
extend long weekends 

ï¼ Discounted rate for a GoodLife gym membership 

ï¼ Access to an Employee and Family Assistance Program 

A CULTURE OF 
LEARNING &amp; 

GROWTH 

ï¼ Access to a comprehensive global learning platform with over 1600 courses, webinars &amp; resources 

ï¼ Internal leadership development, training, &amp; mentorship programs that integrate Anti-Racism and 
diversity, equity and inclusion principles 

ï¼ Opportunities to access both local &amp; global stretch assignments 

AN INCLUSIVE &amp; 
PURPOSE-DRIVEN 

WORKPLACE 

ï¼ Centrally located head office in mid-town Toronto with satellite offices in Calgary &amp; Montreal 

ï¼ Easily accessed by public transit and a short walk from several parking locations 

ï¼ Inclusive &amp; accessible co-working and meeting spaces designed to foster purpose at every turn and 
accommodate the diverse needs of employees 


Page | 4 

A CHANCE TO DO 
MEANINGFUL &amp; 
LIFE-CHANGING 

WORK 

ï¼ Under the leadership of a dynamic, accomplished, and experienced executive leadership team, you’ll 
be part of a diverse &amp; talented Canada team committed to creating meaningful impact while fostering 
an inclusive and supportive work environment. 

ï¼ You’ll join a global UNICEF family with a shared commitment to impact the lives of children 


Our Commitment to Inclusive Workplaces &amp; Recruitment 

UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and 
accessibility. Requests for accommodation can be made at any stage of the recruitment process. 

At UNICEF Canada, we believe strongly in personal connections and our hiring process is entirely human-
driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate 
is evaluated by our experienced team to ensure a fair and thoughtful hiring experience. 


How to Apply 

Please submit your resume and cover letter as one document to <a href="mailto:careers@unicef.ca" target="_blank">careers@unicef.ca</a> by 11:59 PM EST on 
Friday, August 22, 2025. Please include your salary expectations in your cover email and reference Senior 
Manager – Donor Journeys in the subject heading. 
 
UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an 
interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must 
receive clearance by a police background check (including a vulnerable sector screen). 


<a href="mailto:careers@unicef.ca" target="_blank">mailto:careers@unicef.ca</a>
<a href="https://www.neoc.ca/copy-of-2021-1" target="_blank">https://www.neoc.ca/copy-of-2021-1</a>

UNICEF Canada / UNICEF Canada

Senior Manager, Donor Journeys

<h2>NOTICE OF PERMANENT POSITION:</h2><h2>MANAGER, EVENTS, EDUCATION AND MEMBERSHIP</h2>The Co-operative Housing Federation of Canada is recruiting for a full time (35 hours per week), indefinite position of Manager, Events, Education and Membership starting as soon as possible. This position will be based at our Ottawa office and will follow a hybrid work model (1-2 days/week in the office, with additional days as needed). Other locations may be considered.The mission of the Co-operative Housing Federation of Canada (CHF Canada) is to inspire, represent and serve our members in a united co-operative housing movement. There is significant unmet demand for affordable and co-operative housing, and we want more people to experience the security, vibrancy and resiliency of co-operative living. We work with federal, provincial/territorial and municipal governments to support existing co-ops, and to develop more co-op housing, so we can continue to lead the way in creating inclusive, accessible, diverse and sustainable communities. Our movement is resourceful, passionate, and dedicated to a future with more co-operative housing.The Manager is responsible for events management and supports the management of membership engagement and development and education programs on a national and regional basis.&nbsp;Key responsibilities include the planning and management of the Annual Meeting of CHF Canada members, with planning and management support of other events such as member engagement events, online exchange forums, and regional education events. The Manager reports to the Director, Member Services with a functional reporting relationship to the Director, Public Affairs on responsibilities related to the Annual Meeting.&nbsp;The Annual Meeting planning and management includes critical paths timeline, site selection, contract negotiations, budgeting, catering co-ordination, entertainment, accommodations, translation services, scheduling, sourcing on-site and off-site services, volunteer co-ordination and support for members with special needs. Registration activities include database setup, receiving and processing registrations, on-site registration setup and execution.In collaboration with the Director, Member Services, the Manager provides strategic planning and program development to the education program, and management of education budget and staff.The Manager works with the Director, Member Services and Program Manager, Membership &amp; Events to develop membership strategies for growth, retention, young members and member engagement, and manage implementation of strategies and associated work.&nbsp;Employee benefits for the duration of the contract include employer paid premiums for Group Benefits (health, dental, life insurance, AD&amp;D), pension, an annual wellness benefit and a one-time hybrid allowance payment.&nbsp;What we’re looking for:<ul><li>A university degree in a related field (Business, Social Sciences) or an equivalent combination of related post-secondary education and extensive relevant experience may be considered.</li><li>More than 5 years of experience planning and managing large scale events required (for example, 400+ participants or on a national/ regional scale).</li><li>Experience developing and administering a project plan and successfully managing projects through to completion is required. Project management certifications an asset.</li><li>Experience working with vendors and negotiating contracts is required.</li><li>Outstanding written and verbal communication skills with the ability to synthesize information for presentation and approval.&nbsp;</li><li>Excellent time management, project management and organizational skills.</li><li>Ability to work positively and effectively with a wide range of individuals, teams, organizations and stakeholders.</li><li>Strong analytical and financial skills with the ability to develop and administer a project budget.</li><li>Ability to work independently and collaboratively as a key leader and as part of a team.</li><li>Strong computer skills with the ability to leverage software for project planning, event management and registration.&nbsp;</li><li>Experience working in a non-profit environment is an asset.</li><li>Experience in a membership-based organization is an asset.&nbsp;</li><li>Experience in overseeing or developing educational strategies and programs is an asset.</li><li>Experience in obtaining sponsorships for events or programs is an asset.</li><li>Bilingual fluency (English and French) is preferred.</li></ul>CHF Canada is committed to building and retaining a diverse, equitable, and inclusive working environment.&nbsp; In selecting candidates for this position, additional weight may be given to recognize diverse backgrounds and experiences, especially from underrepresented groups among CHF Canada’s current staff. CHF invites candidates to self-identify relevant experiences or background information that supports this organizational objective.&nbsp;How to Apply:&nbsp;Please submit your resume and cover letter in one PDF file to&nbsp;<a href="mailto:talent@chfcanada.coop" target="_blank">talent@chfcanada.coop</a> with the subject line: CHF Canada –&nbsp;Manager, Events, Education and Membership. Please ensure that your French language skills are clearly identified in the resume and cover letter.Starting salary: $106,350/ yearApplication Deadline:&nbsp; 5:00 p.m. EST, September 4, 2025&nbsp;Co-operative Housing Federation (CHF) of Canada thanks all applicants, however, only those selected for an interview will be contacted. CHF is a respectful, caring, and inclusive workplace. CHF Canada is an equal opportunity employer and committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.CHF Canada is proud to have been recognized for the fifth year&nbsp;in a row as one of the&nbsp;<a href="https://www.canadastop100.com/ottawa/" target="_blank">National Capital Region Top Employers</a><a href="https://reviews.canadastop100.com/top-employer-co-operative-housing-federation-of-canada" target="_blank">https://reviews.canadastop100.com/top-employer-co-operative-housing-federation-of-canada</a>&nbsp;<h2>OFFRE D’EMPLOI, POSTE PERMANENT&nbsp;:</h2><h2>GESTIONNAIRE, ÉVÉNEMENTS, FORMATION ET ADHÉSION</h2>La Fédération de l’habitation coopérative du Canada (FHCC) est à la recherche de personnes candidates afin de pourvoir un poste permanent à temps plein (35&nbsp;heures par semaine) de gestionnaire, événements, formation et adhésion. L’entrée en fonction est prévue le plus tôt possible. Le gestionnaire travaillera à notre bureau d’Ottawa selon un modèle de travail hybride (un à deux jours par semaine au bureau, avec des jours supplémentaires, selon les besoins). D’autres lieux peuvent être envisagés.La mission de la FHCC consiste à inspirer, à représenter et à servir ses membres dans le cadre d’un mouvement d’habitation coopérative uni. La demande considérable de logements abordables et coopératifs n’est pas satisfaite, et nous voulons que davantage de personnes bénéficient de la sécurité, du dynamisme et de la résilience qu’offre la vie en coopérative. Nous travaillons avec les gouvernements fédéral, provinciaux/territoriaux et municipaux pour soutenir les coopératives existantes et développer davantage de coopératives d’habitation, afin de pouvoir continuer à montrer la voie en créant des communautés inclusives, accessibles, diversifiées et durables. Notre mouvement est ingénieux, passionné et dévoué à un avenir où il existera plus de coopératives d’habitation.Le gestionnaire est responsable de la gestion des événements et contribuera à la gestion de la mobilisation des membres et à la gestion des programmes de perfectionnement et de formation à l’échelle nationale et régionale.&nbsp;Les principales responsabilités comprennent la planification et la gestion de l’assemblée annuelle des membres de la FHCC ainsi que le soutien à la planification et à la gestion d’autres événements, comme les événements de mobilisation des membres, les forums d’échange en ligne et les activités régionales de formation. Le gestionnaire relève de la direction, Services aux membres, et entretient un rapport hiérarchique fonctionnel avec la direction, Affaires publiques, en ce qui concerne les responsabilités liées à l’assemblée annuelle.&nbsp;Les tâches de planification et de gestion de la réunion annuelle comprennent l’établissement du calendrier des étapes importantes, le choix de l’emplacement, la négociation des contrats, l’établissement du budget, la coordination des services de restauration, des divertissements et de l’hébergement, la réservation des services de traduction, la programmation, la recherche de services sur place et hors site, la coordination des bénévoles et le soutien aux membres ayant des besoins particuliers. Les activités liées à l’inscription comprennent la configuration d’une base de données, la réception et le traitement des inscriptions ainsi que la mise en place et l’exécution des inscriptions sur place.En collaboration avec la direction, Services aux membres, le gestionnaire assure la planification stratégique et l’élaboration du programme de formation, ainsi que la gestion du budget et du personnel de formation.Le gestionnaire travaille avec la direction, Services aux membres, et le ou la gestionnaire de programme, Adhésion et événements, afin de mettre sur pied des stratégies d’adhésion pour favoriser la croissance, le maintien en poste, l’attraction de jeunes membres et l’engagement des membres, et de gérer la mise en œuvre des stratégies et du travail connexe.&nbsp;Les avantages sociaux offerts pendant la durée du mandat comprennent les primes payées par l’employeur pour le programme d’assurance collective (soins de santé, soins dentaires, assurance vie, assurance&nbsp;MAM), la pension, une prestation annuelle de bien-être et un paiement unique de l’allocation hybride.&nbsp;Compétences et qualités recherchées&nbsp;:<ul><li>Diplôme universitaire dans un domaine connexe (affaires, sciences sociales); une combinaison équivalente d’études postsecondaires connexes et d’une vaste expérience pertinente peut être envisagée.</li><li>Plus de cinq (5) ans d’expérience de la planification et de la gestion d’événements de grande envergure (p.&nbsp;ex. plus de 400&nbsp;personnes participantes ou à l’échelle nationale ou régionale).</li><li>Expérience de l’élaboration et de l’administration d’un plan de projet et de la gestion réussie de projets jusqu’à leur achèvement. Des certifications en gestion de projet sont un atout.</li><li>Expérience de la collaboration avec les fournisseurs et de la négociation de contrats.</li><li>Excellentes aptitudes à la communication écrite et verbale; capacité de synthétiser des informations en vue de leur présentation et de leur approbation.</li><li>Excellentes compétences en matière de gestion du temps, de gestion de projet et d’organisation.</li><li>Aptitude à travailler de façon positive et efficace avec un large éventail de personnes, d’équipes, d’organisations et de parties prenantes.</li><li>Excellentes compétences en matière d’analytique et de finances, et capacité d’élaborer et de gérer le budget d’un projet.</li><li>Aptitude à travailler de manière autonome et en collaboration en tant que principal leader et au sein d’une équipe.</li><li>Excellentes compétences informatiques; capacité de tirer parti de logiciels pour la planification de projets, la gestion d’événements et l’inscription.</li><li>Expérience de travail dans un environnement à but non lucratif, un atout.</li><li>Expérience dans une organisation constituée de membres, un atout.</li><li>Expérience de la supervision ou de l’élaboration de stratégies et de programmes éducatifs, un atout.</li><li>Expérience de l’obtention de commanditaires pour des événements ou des programmes, un atout.</li><li>Bilinguisme (français et anglais) de préférence.</li></ul>La FHCC s’engage à créer et à maintenir un milieu de travail diversifié, équitable et inclusif. Lors de la sélection des personnes candidates pour ce poste, une pondération supplémentaire pourrait être accordée pour reconnaître divers antécédents et expériences, en particulier ceux des groupes sous-représentés parmi le personnel actuel de la FHCC. La FHCC invite les candidats à faire état de leurs expériences pertinentes ou de leurs antécédents qui appuient cet objectif organisationnel.&nbsp;Comment postuler&nbsp;:&nbsp;Veuillez envoyer votre curriculum vitæ et votre lettre de motivation en format&nbsp;PDF à l’adresse&nbsp;<a href="mailto:talent@fhcc.coop" target="_blank">talent@fhcc.coop</a>, avec l’objet&nbsp;: FHCC&nbsp;– Gestionnaire, Événements, formation et adhésion. Veuillez indiquer clairement vos compétences linguistiques en français dans votre CV et votre lettre de motivation.Salaire de départ&nbsp;: 106&nbsp;350&nbsp;$ par anDate limite de dépôt des candidatures&nbsp;:&nbsp;4&nbsp;septembre&nbsp;2025 à 17&nbsp;h (HNE)&nbsp;La FHCC remercie toutes les personnes candidates. Toutefois, nous communiquerons uniquement avec les personnes sélectionnées pour une entrevue. La FHCC offre un milieu de travail respectueux, bienveillant et inclusif. La FHCC souscrit au principe de l’égalité d’accès à l’emploi et s’engage à défendre l’accessibilité, la diversité et l’égalité des chances. Toutes les personnes souhaitant poser leur candidature sont invitées à le faire, y compris, mais sans s’y limiter, les personnes de toutes religions et origines ethniques ou culturelles, les personnes de la communauté LGBTQ2S+, les PANDC (personnes autochtones, noires ou de couleur), les personnes en situation de handicap et toutes les autres personnes qui peuvent contribuer à la diversification des idées. Les demandes de mesures d’adaptation peuvent être faites à n’importe quel moment du processus de recrutement, sous réserve que la personne possède les qualités requises pour le poste à pourvoir. Les personnes candidates doivent indiquer leurs besoins au moment où nous communiquons avec celles-ci.La FHCC est fière d’avoir été reconnue pour la cinquième année consécutive&nbsp;comme l’un des&nbsp;<a href="https://www.canadastop100.com/ottawa/" target="_blank">meilleurs employeurs de la région de la capitale nationale</a>.<a href="https://reviews.canadastop100.com/top-employer-co-operative-housing-federation-of-canada" target="_blank">https://reviews.canadastop100.com/top-employer-co-operative-housing-federation-of-canada</a>&nbsp;

Co-operative Housing Federation of Canada / Fédération de l'habitation coopérative du Canada

Manager, Events, Education and Membership

Coordinator, Linkage to Care and Community SupportAbout PASANPASAN is a community-harm reduction-based HIV/HCV organization that provides&nbsp;support,&nbsp;education, and&nbsp;advocacy to, for, and with individuals who are incarcerated or formerly incarcerated.Our Mission: PASAN is a place where prisoners’ matter. Our Vision:&nbsp;We envision an end to prisons, health inequities, and the oppressions that drive criminalization, incarceration, HIV and hepatitis C.To learn more about us:&nbsp;<a href="https://pasan.org/" target="_blank">https://pasan.org/</a>About the Linkage to Care and Community Support roleThis role is a great opportunity for an effective communicator, collaborative, problem-solving, and well-organized individual who is passionate about providing outstanding care and community support services to formerly incarcerated people living&nbsp;with HIV.&nbsp;In this role, you will assess and determine client care needs and eligibility, provide access and referrals to community services, engage and build relationships with other health care practitioners and community support organizations, and deliver community-based programming to clients, and their caregivers.This position reports to the Manager, Community Based Programs and Linkage to Care.&nbsp;Responsibilities (include, but are not limited to):Client care<ul><li>Provide individual advocacy, and case management support on the phone and in person to formerly incarcerated gender diverse people living with HIV</li><li>Collaborate with linkage to care team, health and community partners to enhance post-release and re-integration linkage to care. This includes counselling, advocacy, and referrals, ensuring clients receive comprehensive care tailored to their unique needs</li><li>Foster and maintain a diverse range of local health and social services to formalize the referral process and increase awareness of our services.</li><li>Support client to navigate health and social service systems&nbsp;</li></ul>Program Delivery &amp; Community Engagement<ul><li>Develop and maintain strong linkages to care to strengthen referral pathways, while addressing stigma, oppression and racial discrimination in the community</li><li>Build and maintain partnership with healthcare providers, gender focused services and other community support organizations (housing, food access, income support, etc.) to facilitate clients’ access to relevant services that address the social determinants of health</li><li>Reach out to Black and Indigenous health and social services to increase client connection to community led services.</li><li>Foster service partnerships and participate in local service networks to identify and share information, and coordinate services to strengthen referral pathways </li><li>Develop and deliver community-engaged programs for clients to reduce social isolation, increase health knowledge, and support self-advocacy skills development</li><li>Develop and deliver capacity building training for service providers as required implementation of relevant evaluation tools to measure the impact of the program</li><li>Support PASAN advocacy efforts related to access to health and community services</li></ul>Job Requirements:<ul><li>Demonstrated knowledge of the structural, economic, social, and political contexts that affect both incarcerated people and those who were previously incarcerated in Ontario.</li><li>Knowledge and application of cultural safety principles, gender-based violence trauma-informed practice and survivor centered approach. </li><li>Ability and willingness to work closely with women and communities who are over-represented in the carceral system</li><li>Demonstrated experience in community health, circle of care services, and/or case management (this can be through a combination of education and work experience)</li><li>In-depth knowledge and experience working alongside equity-deserving communities and delivering low barriers services and programs </li><li>Demonstrated ability to build and maintain reciprocal relationships with healthcare providers and/or community support organizations</li><li>Demonstrated understanding of the structural, economic, social and political contexts that impact individuals&nbsp;were previously incarcerated in Ontario</li><li>A strong commitment to advancing justice, equity, accessibility and inclusion both internally and in the way programs and services are delivered</li><li>Excellent interpersonal, verbal, and written communication skills</li><li>Effective time management, prioritization and organizational skills, with the ability to work independently and collaboratively with other Coordinators on the team</li><li>Proficiency in using basic computer applications (Microsoft Office and emails)</li></ul>Assets:<ul><li>Prior experience working with formerly incarcerated individuals and their family, including women and gender diverse folks, Black and Indigenous community members, folks affected by HIV or HCV, and/or houseless community members</li><li>Lived/living experience and/or extensive knowledge of incarceration, HIV/HCV</li><li>Experience in program monitoring, and evaluation</li><li>An ability to communicate in languages other than English&nbsp;</li></ul>Bargaining Unit CUPE Local 7797Salary range: $57,535 based on a 5 day work week&nbsp;Benefits: Extended health benefits at 3 months&nbsp;Location:&nbsp;Physical office at 526 Richmond St. East in Toronto.Paid Leave”:4 weeks vacation, 22 days of sick leave, 5 days for professional development and 6 float days per calendar yearTerm: Full-time&nbsp;Posting DetailsThe posting closes on August 20,2025We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, people of diverse sexual and gender identities and persons with disabilities, As part of this invitation, we recognize that there remains work for our entire sector to do as to commit to fostering the conditions for folks from equity-deserving communities to feel supported and valued in our work together. This is work that we feel must continue to be prioritized, both by PASAN and the sector at large.&nbsp;Don’t be too concerned if you don’t tick all of the boxes when it comes to the requirements that we’ve outlined - especially if this role really excites and interests you. We would still love to hear from you.&nbsp;The Selection &amp; Interview ProcessPlease email your application to <a href="mailto:jennifer@pasan.org" target="_blank">jennifer@pasan.org</a> Your application should include the following:&nbsp;<ul><li>Your Resume</li><li>A letter of interest, which should include:<ul><li>What connects you and motivates you to join the organization</li><li>The relevant experience and/or skills that you feel you can contribute to PASAN</li><li>Your understanding and commitment to advocating&nbsp;for health &amp; justice issues for and with individuals who are incarcerated or were formerly incarcerated </li></ul></li><li>Candidates will be pre-screened by the hiring committee using an evaluation matrix based on the job requirements listed in the job posting.</li><li>Each selected candidate will be invited to join one virtual interviews and possibly one in person interview with the hiring committee in </li><li>The successful candidate will be asked to provide at least two work-related references.&nbsp;</li></ul>

PASAN

Coordinator, Linkage to Care and Community Support

A Brief Overview &nbsp;Reporting to the Manager, Inclusive Research in the Vice-Principal Research Portfolio and receiving strategic support from the Office of the Vice-Principal (Culture, Equity and Inclusion), the Research Advisor, Inclusion and Community Engagement plays an integral role in supporting inclusive and community-based research; and is responsible for contributing to the University's overall Indigenization-Equity, Diversity, Inclusion, Accessibility and Anti-Racism (I-EDIAA) objectives. This position provides expert advice and education to address I-EDIAA requirements in provincial, national and international funding competitions, and serves as a primary contact and strategic resource for researchers to integrate I-EDIAA into research practice and research design. The Research Advisor, Inclusion and Community Engagement leads training, education and professional development activities to support the implementation of I-EDIAA initiatives within the Queen's research community. Dedicated activities include formulating expert advice, creating educational tools, resources, knowledge mobilization products, and delivery of presentations, workshops and training on I-EDIAA in research and research co-creation that addresses and responds to community-identified challenges. The successful candidate is an experienced professional with a strong understanding of the academic research environment and demonstrated experience effectively communicating knowledge, principles, regulatory and funding agency policy requirements and best practices as they relate to I-EDIAA in research. This position also guides faculty members in building meaningful and equitable research partnerships with diverse communities and in conducting research that contributes to positive social change and bridges the gap between academia and community-driven solutions. The Research Advisor, Inclusion and Community Engagement is a key participant in guiding the University's I-EDIAA plans and priorities as they relate to supporting the research community and community-engaged research opportunities. This position requires a sound knowledge of community-based research frameworks and experience with applying principles, approaches and methodologies that emphasize positive social change and transformation, e.g., research co-creation and co-ownership, participatory action research, Indigenous research, intersectionality, 2SLGBTQ+ inclusion in research, decolonial, anti-ableist, anti-racist, trauma-informed and anti-oppressive approaches.This position provides expert advice to members of the university regarding applications for research funding. This position works with new research groups, identifies funding opportunities, assists with applications, and acts as an advocate or liaison with a variety of individuals and institutions to increase participation and success rates for funded projects.What you will do<ul><li>Provides expert advice and resources to faculty members, faculty offices and non-academic partners to aid in the submission of successful applications for research funding.</li><li>Develops and implements strategies to increase participation and success rates for funding competitions.</li><li>Identifies and monitors funding opportunities appropriate for researchers and research groups.</li><li>Encourages and facilitates the formation of new research teams or groups around identified funding opportunities.</li><li>Serves as an advocate on behalf of faculty with agency/institutional staff, funding bodies, sponsors, governments, organizations, other universities, and/or community partners.</li><li>Liaises with representatives of other institutions and funding agency staff, regarding interpretation of guidelines and policies.</li><li>Plans and organizes a variety of workshops, training sessions, information events and programs aimed at increasing the success rate of applications and funded projects.</li><li>Prepares and delivers reports, individual funding plans, and/or data analysis for strategic planning initiatives.</li><li>Develops resources, including instructional materials.</li><li>Provides editing feedback regarding quality, content, and style on grant applications.</li><li>Supports Indigenous-related research applications and funding opportunities.</li><li>Maintains current knowledge of policies, procedures and regulatory structures.</li><li>Ensures compliance with funding policies and processes (internal and external), apprising management of compliance issues and/or risks.</li><li>Other duties as required in support of the department and/or unit.</li></ul>Required Education<ul><li>Master's Degree or equivalent. In addition, requires a professional designation, certification, or other qualification, or on-going learning to remain ahead of changes in technology or emerging fields.</li></ul>Required Experience<ul><li>More than 3 years and up to and including 5 years of experience.</li></ul>Consideration may be given to an equivalent combination of education and experience. Job Knowledge and Requirements<ul><li>Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or significant work experience.</li><li>Provide expert advice, guidance and consultation on highly complex issues and/or where the outcome may be contentious.</li><li>Interaction with others requires highly developed interpersonal skills to effectively persuade, negotiate, counsel, and/or consult. &nbsp;</li><li>Adapt messages to meet the different needs of different audiences.</li><li>Prioritize and distribute work to deliver objectives on time and to the highest standard.</li><li>Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.</li><li>Lead team and project meetings and develop team/unit and departmental project plans.</li><li>Lead procedural or technological change within a unit or across broader university functions.</li><li>Identify opportunities to improve the effectiveness and efficiency of work processes.</li><li>Anticipate complex challenges to ensure activities are completed on time.</li><li>Effectively leverage relevant data as input to making decisions.</li><li>Appropriately assess risks before making a decision.</li><li>Comprehensive understanding of what sexual violence, harassment and discrimination are, and their varying effects on diverse members of the community.</li><li>Question and take appropriate steps to address attitudes, macroaggressions and other behaviours which are discriminatory. Acknowledges and respects diverse cultural traditions, abilities and beliefs.</li></ul>

Queen's University

Research Advisor, Inclusion and Community Engagement

The Centre for Refugee Children—a partnership project of Christie Refugee Welcome Centre and FCJ Refugee Centre—provides direct settlement services to unaccompanied and separated children (UASC) in Ontario, with a specialized focus on ensuring access to justice for refugee and migrant children and youth who are navigating the refugee claim process or other immigration proceedings. In addition to serving UASC across the province, accompanied refugee and migrant children who have exceptional legal and settlement needs may also be eligible to access services and support from the Centre.Through its establishment, the Centre for Refugee Children aims to strengthen connections with community organizations and government divisions to improve immigration, child welfare and settlement outcomes for children, youth and families supported by the project. The Centre also engages in public education and advocacy initiatives in response to issues impacting unaccompanied and separated children in Ontario and throughout Canada.The Centre for Refugee Children has an opportunity for a full-time (37.5 hours per week) Child Representative Staff&nbsp;to join our team.Reporting directly to the Centre’s Director and the Centre’s Policy &amp; Advocacy Coordinator, this role will operate within the Centre’s Child Representative Program to provide direct support to children who are navigating immigration legal proceedings, including refugee claim hearings and admissibility hearings before the Immigration and Refugee Board (IRB) as well as front-end interviews and immigration applications.Regular work hours will be Monday to Friday, 9:00am to 5:00pm. Occasional evening work hours will be required to facilitate appointments with children and to support the staffing model of the Centre.RESPONSIBILITIES OF THE POSITION INCLUDE (BUT ARE NOT LIMITED TO):<ul><li>Provide direct legal support in the capacity of a child representative/designated representative for children who are navigating the refugee claim process and other immigration proceedings before the Immigration and Refugee Board (IRB).&nbsp;</li><li>Maintain a rolling caseload of approximately 15-20 children who are navigating the refugee claim process.&nbsp;</li><li>Support an average of 6-8 admissibility hearings for children per month who are referred for this process to receive their Conditional Departure Order as part of their refugee claim process.&nbsp;</li><li>Assist unaccompanied children and youth to understand the refugee claim process, assist with the completion front-end forms, accompany and support children at immigration appointments, retain counsel and/or legal support for the child’s legal proceedings, assist to prepare children for their refugee claim hearings before the IRB, and communicate on the child’s behalf to lawyers, immigration authorities and other service providers as it relates to the child’s immigration process in Canada.&nbsp;</li><li>Work collaboratively with the Centre for Refugee Children staff to ensure that all children and youth being supported by the Child Representative Program also have access to supports in other areas of their settlement, and when needed facilitate referrals to the Centre’s settlement staff team.&nbsp;</li><li>Assist the Centre’s Director and Policy &amp; Advocacy Coordinator to convene, attend and facilitate meetings with NGOs, government officials and other stakeholders, including the Unaccompanied and Separated Children Network (chaired by the Centre for Refugee Children) and other meetings related to issues impacting refugee and migrant children in Ontario and across Canada. • Support the Centre’s Director and Policy &amp; Advocacy Coordinator in direct advocacy to government officials for initiatives related to the legal needs of refugee and migrant children in Ontario.&nbsp;</li><li>Keep up-to-date program statistics and case notes as required by the Centre for its Child Representative Program.&nbsp;</li><li>Collaborate with the CRC team on miscellaneous tasks as required to meet program and organizational objectives and enhance the quality of services being provided to children and youth served by the Centre.&nbsp;</li></ul>Qualifications<ul><li>Educational requirements will include a degree in social sciences/social work/related field or a 2-year social/community services diploma, or comparable frontline work experience.&nbsp;</li></ul>It is critical that the successful candidate possesses a very strong knowledge of the refugee claim process and Canada’s immigration system, and that the candidate has previous experience (2+ years) supporting children and youth through the refugee claim process and other legal processes within Canada’s immigration system.Person Specification.<ul><li>Highly developed relational skills.</li><li>Ability to effectively problem-solve.</li><li>Ability to work under tight timelines and support appointments with short notice.</li><li>Excellent report writing and written communication skills .</li><li>Strong communication skills and previous experience in relation to working with vulnerable children and youth.</li><li>Strong organizational and time management skills.</li><li>Ability to plan and execute tasks and projects independently.</li><li>Previous experience with providing case management services to refugee claimants and precarious migrants navigating immigration legal proceedings.&nbsp;</li><li>Strong knowledge and understanding of refugee and newcomer issues, engage others in a culturally sensitive manner, and manage conflict situations with skill and diplomacy.&nbsp;</li><li>Fluency in French is not a requirement, but it is considered an asset, as legal proceedings before the Immigration and Refugee Board (IRB) may be conducted in French if it is the child’s preferred language.</li></ul>Note:The Child Representative Staff position will work out the Centre’s office space in its emergency housing site in Toronto (confidential address) with some weekly remote hours available. Occasional work out of the Centre’s other locations at Christie Refugee Welcome Centre (43 Christie Street) and FCJ Refugee Centre (208 Oakwood Avenue).. As this is a permanent position, employee benefits will be available&nbsp;Occasional evening work hours will be required to facilitate appointments with children and to support the staffing model of the Centre.Please note that applications will be reviewed on a rolling basis and interviews may take place during the posting period.

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