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This role is critical to the financial sustainability of Sheena's Place, focused on expanding and diversifying the organization's revenue streams, particularly through major donor cultivation and a strategic approach to philanthropy. General Director Responsibilities ● Fiduciary Duty: Act in the best interests of Sheena’s Place, ensuring financial accountability, legal compliance (including ONCA By-laws), and ethical conduct. ● Strategic Oversight: Monitor the organization's progress toward achieving its revenue targets (e.g., Fundraised Revenue goals from the Strategic Plan) and ensure alignment between fundraising efforts and the mission. ● Governance: Actively participate in Board and committee meetings, preparing thoroughly and engaging in frank, open discussion. ● Ambassadorship: Serve as an enthusiastic and credible spokesperson for the organization's mission and programs within the community and among prospective donors. Specific Responsibilities (Donor Fundraising Focus) 1. Fundraising Strategy: Provide strategic guidance to the Executive Director and staff on the overall development and implementation of the annual and long-term fundraising strategy. 2. Donor Cultivation: Actively identify, cultivate, and solicit major donors from the Director's personal and professional networks, leading by example with personal philanthropy. 3. Revenue Diversification: Advise on best practices for grants, foundation relations, corporate sponsorships, and capital campaigns to ensure the long-term financial health of the organization. 4. Committee Leadership: Potential to serve on or lead a Development/Fundraising Committee, providing hands-on expertise and accountability for fundraising goals. 5. Financial Oversight: Work closely with the Treasurer and Finance Committee to ensure fundraising reports are accurate and integrated into the overall financial planning process. Qualifications and Experience ● Professional Expertise: Minimum 5-7 years of senior experience in Fundraising, Philanthropic Development, Sales/Business Development, or a related field with a proven track record of securing significant gifts. ● Specific Skills: Expertise in major gift solicitation, donor stewardship, capital campaigns, and leveraging personal networks for NPO benefit. ● Financial Literacy: Strong understanding of non-profit finance, budgeting, and the role of fundraised revenue in organizational operations. ● Attributes: Highly visible, well-connected within the community, persuasive communicator, and passionately committed to the mission of Sheena's Place.

Sheena's Place

Board Director: Donor Fundraising & Philanthropy

About Us:The&nbsp;On Your Mark Academic Support Programoffers tutoring sessions to Spanish and Portuguese-speaking heritage students&nbsp;from the&nbsp;Toronto Catholic and District School Boards, grades 1 to 12.We serve over 200 students and welcome 200 volunteers each year, aiming to support the improvement of our student’s academic performance, reversing the cycle of disadvantage. Join us and be part of our story, making a real difference in our students’ lives!For more information about the history of the program please visit: <a href="https://clientportal.workingwomencc.org/on-your-mark" target="_blank">On Your Mark Academic Support Program</a>Please see below for more&nbsp;information&nbsp;about the Volunteer Supervisor position and how to apply.&nbsp;The OYM program&nbsp;will operate in an&nbsp;ONLINE FORMAT ONLY&nbsp;for the full 2025/2026&nbsp;school year.&nbsp;&nbsp;&nbsp;&nbsp;Position Available:&nbsp;ONLINE VOLUNTEER SUPERVISOR (After-school hours and/or Saturday, grades 1-12)Reports to:&nbsp;Program CoordinatorsTime Commitment: Online, after-school (minimum&nbsp;2 hours per week); After-school program runs Monday to Friday from&nbsp;4:30pm to 6:30pm&nbsp;OROnline, Saturday (minimum 2 hours per week); Saturday program runs every Saturday from 10:00am to 12:00 pm.The program starts at the end of October 2025&nbsp;and runs until the end of May 2026&nbsp;and we accept applications all year round.Supervisors will work closely with elementary and/or secondary students within the Toronto Catholic and District School Boards and&nbsp;will act as a liaison between Program Coordinator(s) and other volunteer tutors by maintaining attendance, assisting with tracking records and ensuring the online sessions run safely and smoothly.Who can become a Volunteer Online Supervisor?<ul>	<li>MUST HAVE&nbsp;EXCELLENT COMMUNICATION SKILLS IN ENGLISH</li>	<li>Maintain and collect records of attendance.</li>	<li>Update Program Coordinators of any volunteer absences and/or concerns that may have surfaced via email within a timely manner after the support session</li>	<li>Assist in regular reporting and tracking of students’ progress, accomplishments and areas of difficulty to Program Coordinator(s).</li>	<li>Maintain a positive and enthusiastic attitude towards education and learning.</li>	<li>Email tutor or student if they are late to session for any update</li>	<li>Provide updates online to students tutors if the student or tutor is running late.</li>	<li>Supervisors and students/tutors meet online a minimum of once a week for 2 hours.All volunteers are welcome to volunteer as many days as they choose, with the minimum being a commitment of one day a week.&nbsp;</li>	<li>Support sessions are done in ENGLISH.&nbsp; Knowledge of Portuguese and/or Spanish an asset but NOT necessary.</li>	<li>All volunteers must have a computer reliable internet connection, a quiet place to run the session with camera ON.&nbsp;</li>	<li>Vulnerable Sector Screening will be&nbsp;requested *</li>	<li>Minimum age of 18*</li></ul>* Costs related to police clearance are covered by OYM. * Unless you are a former student of the program or a returning VolunteerGeneral Information:<ol>	<li>The program starts&nbsp;October 2025&nbsp;and ends May 2026. We accept applications all year.&nbsp; </li>	<li>AFTER-SCHOOL HOURS:&nbsp;Online, Monday to Friday, from 4:30PM to 6:30PM&nbsp;&nbsp;</li>	<li>SATURDAY HOURS:&nbsp;Online&nbsp;, Saturday, from 10:00AM to 12:00PM.&nbsp;&nbsp;</li></ol>Benefits of Becoming a Volunteer Supervisor:<ul>	<li>Relevant educational experience.</li>	<li>An opportunity to give back to the community.</li>	<li>Make a real difference in the life of a child and/or youth for the full school year.&nbsp; Returning Supervisors have the opportunity to work with the same students each school year.</li>	<li>Access to exclusive tutoring resources</li>	<li>Letters of reference</li>	<li>Teacher College references completed upon request</li></ul>

Working Women Community Centre

ONLINE VOLUNTEER SUPERVISOR (After-school hours and/or Saturday, grades 1-12)

The Busby Centre is a community-based agency that believes in the Housing First and Harm Reduction philosophies and practices. We strive to improve the quality of life for people who are struggling with chronic homelessness, significant mental health issues and substance misuse.  Our program provides individuals a place to stay, and staff support 24/7, along with a variety of on-site services to help people experiencing homelessness transition to housing and successfully stay housed.&nbsp;&nbsp;The Co-Management Program Manager (Evening) provides operational and strategic leadership for all Busby Centre programs during evening hours. This role works collaboratively with other management staff to oversee frontline teams delivering direct services across Emergency Response, Community Support, and Supportive &amp; Transitional Housing Programs. The Co-Management Program Manager ensures that evening operations are client-centered, trauma-informed, housing-focused, and consistent with organizational values and best practices.&nbsp;Key responsibilities include supporting staff, coordinating program delivery, monitoring service quality, and responding to urgent client needs during evening hours, ensuring that all programs uphold The Busby Centre’s commitment that Everybody Is Somebody.&nbsp;

The Busby Centre

Co-Management Program Manager (Evenings)

ASCO unites to support individuals to achieve their goals by offering hope and promoting well-being. Addiction Services Central Ontario takes pride in its passion for client service. Each day presents new opportunities to demonstrate leadership and expertise in addictions to the community. ASCO embraces a holistic, biological, psychological, social and spiritual approach to addiction. A holistic approach places the person at the centre. The agency uses a harm reduction approach in addiction treatment and equally respects individuals who choose abstinence or harm reduction. ASCO’s three strategic priorities are: Develop Our People, Drive System Leadership in Integrated Care and Advance Clinical and Operational Excellence.Addiction Services Central Ontario is seeking an experienced, highly motivated and energetic individual to work as a Group Facilitator 1 and Info/Referral/Intake 1.&nbsp; The incumbent will work three days per week as a Group Facilitator 1 and two days per week as an Info/Referral/Intake 1. As Group Facilitator 1, you will facilitate groups such as educational/treatment groups and in our Back on Track (BOT) program to assist persons who have been convicted of impaired driving or registered a blood alcohol level in the ‘warn range’.&nbsp; As an Info/Referral/Intake 1, you will&nbsp;provide intake/information/referral to potential clients and assessment services to agency clients. This position will also provide an agency orientation to clients seeking service within the agency.&nbsp;&nbsp; This position provides services in various capacities to ensure the organization meets the needs of clients where they are located.&nbsp;This position will be based in the Aurora office location, reporting to the Assigned Supervisor.&nbsp;ASCO is required to follow all public health and provincial directives as well as of those of our Ontario Health Team partners as related to the pandemic and other health issues that may come forward, including but not limited to vaccination requirements.This is a full-time permanent position for 35 hours per week, with a minimum of two evenings per week, weekend work is also expected (i.e., some Saturdays).&nbsp;The hourly wage rate is $29.75 for 21 hours (3 days) worked as a Group Facilitator 1 and $29.43 for 14 hours (2 days) worked as Info/Referral/Intake 1. This position is within the Bargaining Unit.Why work at ASCO?&nbsp;<ul><li>3 weeks’ Vacation (accrued monthly) earned in the first year; 4 weeks’ Vacation (accrued monthly) after one year of continuous service</li><li>Healthcare of Ontario Pension Plan (HOOPP) for Contract and Permanent staff</li><li>3 Flex Days to be taken throughout the year </li><li>15 days’ Paid Personal time (accrued monthly)</li><li>Education Allowance provided up to $300 per fiscal year</li><li>5 Education Days per fiscal year provided for personal and professional development</li><li>Comprehensive Benefits package</li><li>Employee Assistance Plan </li><li>Various employer-paid training programs</li><li>Mileage reimbursement when required</li><li>Free on-site parking</li><li>Perkopolis Membership Available</li></ul>Group Facilitator 1 Duties and Responsibilities include but are not limited to:<ol><li>Assessment</li></ol><ul><li>Determine the client’s level of substance use as well as other risk-taking behaviours and referral to the education program or to the treatment program. </li></ul><ol><li>Education Program</li></ol><ul><li>Facilitate/co-facilitate a structured educational group to clients in accordance with ASCO requirements.</li><li>Be available to do other group facilitation within the Agency, as required,</li></ul><ol><li>Treatment Program</li></ol><ul><li>Facilitate/co-facilitate a structured group treatment to clients in accordance with ASCO requirements.</li><li>Be available to do other group facilitation within the Agency, as required.</li></ul><ol><li>Follow-Up</li></ol><ul><li>Conduct follow-up sessions with individuals who have participated in the education program or treatment program, as required by ASCO.</li></ul><ol><li>Supervision</li></ol><ul><li>Participate in regular supervision with the Supervisor, or as determined by ASCO.</li></ul>Info/Referral/Intake 1 Duties and Responsibilities include but are not limited to:<ol><li>Entry, Screening and Intake</li></ol><ul><li>Provides potential clients with an orientation to the agency’s programs and services.</li><li>Reviews the agency consent to services process with the client.</li><li>Makes initial judgment regarding the need for an urgent response in selected cases and provides information to appropriate staff.</li><li>Obtains detailed information on the phone and/or in person required to facilitate case assignment and to initiate the assessment and counselling, case management or peer support process.</li><li>Makes initial judgements on the basis of admission criteria regarding admission of clients to clinical programs.</li><li>Receives and distributes documentation related to intake processing and initial clinical interventions.</li><li>Provides intake/information/referral information to clinical team meetings and clinical consultations.</li></ul><ol><li>Information and Referral</li></ol><ul><li>Provides resource and service information in response to requests.</li><li>Provides information and referral to other addiction programs and services both within the Central LHIN, and outside the boundaries.</li><li>Provides external resources to those individuals who may be inappropriate for programs and services offered by the agency.</li><li>Reviews pre-intake entry forms submitted online to determine appropriate program. and/or service. Follows-up with individual directly to provide additional information and/or external referral, if required.</li><li>Reviews SR Fax referrals that Addictions Withdrawal Management Services (AWMS) receives from medical providers to determine appropriate program and/or service and follow-up directly with the individual that has been referred to ASCO services to provide additional information and/or external referral, if required.</li><li>Receives calls from the Eastern York Region North Durham Mental Health and Addictions Wellness Centre and follow-up directly with the individual that has called the Wellness Centre phone line for help with navigating the appointment booking page.</li></ul><ol><li>Community Consultation</li></ol><ul><li>Provides resource and service information in response to client requests.</li><li>Provides other community resource information to those individuals who are inappropriate for agency programs and services. </li></ul><ol><li>Community Relations</li></ol><ul><li>Responds to the enquiries from professional service providers (e.g. crisis team staff, physicians, nurses and guidance counsellors).</li><li>Assists professional service providers in making appropriate referral requests.</li><li>Maintains an up-to-date resource list of resources available in the community.</li><li>Collaborates with organizations in the community to best support clients. </li><li>Attends weekly meetings at various Situation Tables consisting of multi-sector providers throughout York Region, and participates in collaboratively identifying and resolving situations of Acutely Elevated Risk (AER).</li><li>Drive/Operate and Provide services on the Mobile Rapid Access Addictions Medicine (M-RAAM) unit, when assigned.</li></ul><ol><li>Administration</li></ol><ul><li>Enters intake information into the electronic intake form, the agency’s data base and information management systems.</li><li>Establishes and maintains Clinical Resources files for agency staff and post current information on bulletin boards.</li><li>Ensures daily tasks and responsibilities are conducted with an Anti-Oppression and Anti-Racism (AOAR) framework and through an AOAR lens.</li><li>Comfortable with using a range of technological platforms to support virtual meetings, trainings, etc. </li><li>Ensures the confidentiality of all information received is maintained.</li></ul><ol><li>Professional Development</li></ol><ul><li>Participates in clinical staff training programs and skills development courses as per the Clinical Supervisor or Clinical Director.</li><li>Keeps up to date on emerging trends, treatments and programs related to substance and gambling addictions.</li><li>Provides training to the clinical staff regarding the entry, screening and intake functions.</li><li>Contributes to agency research projects, as required.</li><li>Other duties as assigned</li></ul>Qualifications:&nbsp;<ul><li>College Diploma in one of the social sciences or a health-related discipline, Bachelor’s degree, an asset. </li><li>Member or member in progress with one of the regulatory colleges under the Regulated Health Professionals Act ex: College of Registered Psychotherapists of Ontario; Ontario College of Social Workers and Social Service Workers.</li><li>Formal training or education and experience in crisis intervention and management.</li><li>Sound knowledge, awareness and understanding of anti-oppression and anti-racism (AOAR) practice.</li><li>Strong knowledge base in substance use and problem gambling and continuum of use.</li><li>Experience working with people with substance use and/or mental health issues, an asset.</li><li>Ability to work in a harm reduction context.</li><li>Excellent interpersonal, problem solving, and administrative skills.</li><li>Strong verbal and written communication skills; attention to detail a requirement.</li><li>Competent in relevant computer applications, particularly Microsoft Office and Outlook.</li><li>Ability to work both on a team and independently.</li><li>Proficient in use of data management systems; a knowledge of TREAT is preferred.</li><li>Ability to work from a trauma-informed approach.</li><li>Screened for Back on Track (Triton), a definite asset</li><li>Previous experience facilitating groups for Back on Track, a definite asset</li><li>Ability to facilitate groups to diverse clients with substance use issues</li><li>Ability to foster a strong therapeutic alliance with clients</li><li>Proven ability to do presentations to clients, the general public and other service providers</li><li>Excellent organizational and administrative skills and ability to work independently</li><li>Excellent English communication skills, both verbal and written</li><li>The ability to provide services in French and any additional languages a definite asset</li></ul>Other requirements<ul><li>A valid driver’s license and access to an insured vehicle</li><li>A successful Police Vulnerable Sector Check, as per agency policy and procedures</li></ul>Please apply by sending your resume and cover letter detailing what interests you about this opportunity and experience you have that sets you apart from others.&nbsp;External Applicants:&nbsp;Apply OnlineDeadline to apply: Until FilledThe process we will undertake to recruit for this role includes:<ul><li>Initial screening of resumes and covering letters </li><li>Those who are successful in moving through the initial screening process, will be asked to participate in a brief telephone interview</li><li>Those who are successful in the telephone interview will be asked to attend a face-to-face interview to gain a better understanding of the role, as well as, provide you the opportunity to discuss how your experience fits well with this opportunity.&nbsp;</li></ul>We are an equal opportunity employer and welcome applications from diverse individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code, and we encourage you to reflect upon the diversity you would bring to this role within your application. We are wholly committed to integration and to building a diverse, inclusive, accessible and respectful workplace where every employee has a voice and is given the opportunity to fully contribute, ensuring an equal employment environment without discrimination or harassment, while maintaining the independence of individuals and removing barriers to accessibility in the workplace. We remain committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation.ASCO is committed&nbsp;to diversity within its community and especially welcomes applications from racialized persons/persons of colour, women, Indigenous people, persons with disabilities, LGBTQ2 persons, and others who may contribute to the further diversification of ideas.&nbsp;Applicants who require special accommodation in order to complete their application/interview are encouraged to contact&nbsp;our HR representative of the accommodation measures required which will enable you to be interviewed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.&nbsp;WE WELCOME ALL APPLICATIONS, HOWEVER ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED

Addiction Services Central Ontario

Group Facilitator 1 and Info/Referral/Intake 1

The Canadian Counselling and Psychotherapy Association (CCPA) is a national bilingual, nonprofit organization dedicated to advancing the counselling and psychotherapy profession in Canada. We promote accessible, competent, and accountable services across diverse communities and advocate for inclusivity, ethical practice, and professional development. The HR Practitioner plays a critical role in supporting CCPA’s mission by fostering a workplace culture that reflects our values of collaboration, diversity, equity, inclusion (DEI), accessibility, and reconciliation. This position is ideal for a proactive HR professional who thrives in a nonprofit environment and can act as a trusted advisor to leadership and staff. The HR Practitioner will manage core HR functions, implement strategic initiatives, and ensure compliance with employment legislation while championing psychological safety and belonging. The successful candidate will have strong technical HR expertise, experience with HR data management and working with payroll and benefits service providers, and a commitment to staying current with HR trends. They will be instrumental in shaping policies and practices that support organizational growth and employee engagement.The CCPA HR Practitioner reports to CCPA’s Executive Advisor.Duties:Policy, Compliance &amp; Education<ul><li>Administer HR policies, procedures, and programs in compliance with Canadian labour laws and CCPA standards.</li><li>Ensure compliance with employment legislation, human rights codes, and accessibility standards (AODA).</li><li>Educate employees and managers on policies and procedures and ensure clarity in application.</li><li>Provide guidance to managers and employees on policies, procedures, and employment standards.</li></ul>Recruitment &amp; Onboarding<ul><li>Coordinate full-cycle HR processes including recruitment, onboarding, offboarding, performance management, and employee engagement.</li><li>Collaborate with hiring managers to identify staffing needs and ensure consistent, high-quality candidate experience.</li></ul>Payroll, Benefits &amp; HR Data<ul><li>Partner with payroll and benefits providers during new hires, terminations, and employee changes.</li><li>Track probationary periods and ensure timely benefit and pension enrollments.</li><li>Maintain HR data accuracy and employee file integrity.</li><li>Support wellness initiatives and promote benefits awareness.</li></ul>Employee Relations &amp; Advisory<ul><li>Serve as a trusted advisor to managers and employees on HR matters, including performance management and conflict resolution.</li><li>Demonstrate discretion and sound judgment in handling sensitive matters.</li><li>Champion CCPA’s values of inclusivity, collaboration, and professional excellence in an association atmosphere.</li></ul>Culture, DEI &amp; Engagement<ul><li>Promote a positive workplace culture that reflects CCPA’s commitment to diversity, equity, inclusion (DEI), cultural awareness, reconciliation, and accessibility.</li><li>Co-lead employee engagement initiatives in partnership with managers and assist in driving feedback and performance management processes.</li><li>Coordinate accessibility requests across divisions.</li></ul>Development &amp; Strategic HR<ul><li>Coordinate professional development opportunities (individual and organizational).</li><li>Monitor and implement HR trends and best practices, including flexible work arrangements and mental health support.</li><li>Participate in process improvement initiatives and support consistency across CCPA’s HR practices.</li></ul>Requirements:<ul><li>Bachelor’s degree in human resources or related field.</li><li>Minimum 3-5 years of HR experience, preferably in a nonprofit or professional association.</li><li>CHRP designation or equivalent is an asset.</li><li>Experience providing advice and guidance to executive management teams.</li><li>Proven ability to work collaboratively within cross-functional teams and build positive relationships across the organization.</li><li>Proven ability to lead organizational change initiatives and support teams through transitions.</li><li>Experience with HR data management.</li><li>Bilingual (English/French) strongly preferred.</li><li>Strong knowledge of Canadian employment law and accessibility standards.</li><li>Excellent oral and written communication skills.</li><li>Strong organizational and administrative skills.</li><li>Ability to manage time effectively and prioritize competing demands.</li><li>Demonstrated ability to maintain confidentiality and exercise discretion and judgment.</li></ul>Specifications:Compensation: $66,000 - $90,000 annually, commensurate with qualifications and experienceHours of Work: Full-time (37.5 hours per week). However, we recognize the value of flexibility and are open to discussing a reduced schedule (3–4 days per week) with compensation adjusted accordingly.Duration: Permanent, with comprehensive benefits packageLanguage:&nbsp;Fluency in English is required. Fluency in French an asset.Location: Ottawa, ON (Hybrid – combination of remote work and in-office presence). Employees are required to work on-site at the National Office on Tuesdays and Wednesdays; remaining days may be worked remotely.&nbsp;

Canadian Counselling & Psychotherapy Association

Canadian Counseling & Psychotherapy Association

HR Practitioner

Competition #2025-514-CPEmployment Consultant (2025-514-CP)Employment Type:Contract Hourly (Until June 30, 2026),&nbsp;Bargaining UnitWork Hours:Mon-Fri (9:00am-5:00pm)Work Setting:Exclusively Onsite (219 Dufferin Street, #1C, Toronto, ON)Salary:G: $30.33Application Deadline:December 11, 2025 by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a>&nbsp;to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>. We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.Program Overview – Integrated Employment Services, Community ProgramsIntegrated Employment Services at WoodGreen is a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our staff bring compassion, energy, focus and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s staff are supported by caring managers, training, tools, procedures, and systems for success.&nbsp; We aim to have the best jobseeker client experience and outcomes available in Canada, and our Integrated Employment Services team is a cornerstone of this success. What You Will Do<ul><li>Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.</li><li>Ensure clients understand the Integrated Employment Services approach and the value of services provided, particularly retention support.</li><li>Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen.</li><li>Manage a caseload of jobseekers, in various stages of job readiness. Using excellent time management and efficiency, effective appointment planning, client assignments, and group activities, move clients toward employment with pace and urgency.</li><li>Maintain accountability for monthly individual intake and employed targets.</li><li>Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience. </li><li>Compassionately and effectively administer the Province of Ontario’s Common Assessment Tool and intake clients into the Integrated Employment Services program.</li><li>Through a series of primarily in-person individualized client appointments and group activities, help move the client to employment by following the Integrated Employment Services Guidelines as prepared by WCG as well as WoodGreen’s standard operating procedures.</li><li>Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment, goal setting, resume and cover letter development, applying for positions, interview prep, online job search, working on personal presentation including positive body language.&nbsp;&nbsp;&nbsp; </li><li>Directly engage with employers on behalf of clients to confirm open positions, understand job needs, advocate for clients, set interviews, etc. Help remove temporary barriers to employment by referring to needed services and arranging financial supports.</li><li>As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc. including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life stabilization resources (e.g. banking, Ontario Works, housing help etc.).&nbsp; </li><li>In an efficient and prompt manner, complete all documentation and data entry per WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms).</li><li>Work collaboratively as a team with Job Developers and Retention Specialists to ensure effective case management and achieve positive outcomes for each jobseeker.</li><li>Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, both in person and online, as part of a regular rotation of duties within the team.</li><li>As needed to support site operations, provide customer service support at the front desk, engage in outreach activities and perform other duties.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Services Workers or related field.</li><li>Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention).</li><li>Experience in leading group workshops or activities.</li><li>Knowledge of labour market trends, especially related to employment of vulnerable populations including youth, newcomers, OW/ODSP recipients, and long-time unemployed population.</li><li>Knowledge of pre-employment support methods and re-training opportunities</li></ul>What Will Set You Apart<ul><li>Knowledge and/or connections with community resources and supports.</li><li>Highly ethical, compassionate and purpose driven with an overarching desire to support client success toward employment, staff empowerment and system wide improvement in effective service delivery.</li><li>Energy and enthusiasm to meet new people, listen and learn about their needs and experience, and work to improve their life and the lives and their families.</li><li>Oriented toward coaching and facilitating others to share information and suggest success strategies;</li><li>A strong sense of personal accountability for achieving individual targets</li><li>Patience, compassion and sensitivity to deal with different cultures and different levels of abilities among clients, colleagues, partners and others in the work environment.</li><li>Understanding of and ability to communicate principles and practice of diversity and anti-racism.</li><li>Excellent interpersonal skills as well as verbal and written communication skills.</li><li>Excellent organization and time management skills and strong attention to detail.</li><li>Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online.</li><li>Ability to meet potential requirement to occasionally work evenings and weekends</li><li>Ability to report to work at various WoodGreen locations throughout Toronto.</li></ul>

WoodGreen Community Services

Employment Consultant (2025-514-CP)

CLEO (Community Legal Education Ontario/Éducation juridique communautaire Ontario)&nbsp;(<a href="https://www.cleo.on.ca" target="_blank">cleo.on.ca</a>) is a charitable, non-profit organization, and legal clinic that provides information and resources for people and communities that face barriers to participating in the justice system. These barriers include low income, racial background, literacy, language, culture, disability, and accessibility. For 50 years, CLEO has built a strong reputation for producing and disseminating high quality, effective public legal education and information (PLEI) in digital, print, and other formats.&nbsp;CLEO is seeking a plain language specialist and editor to edit CLEO content in a variety of formats, including print and online. The editor will work collaboratively with colleagues across various teams to edit materials in line with&nbsp;<a href="https://www.cleo.on.ca/en/publications/house-style-guide" target="_blank">CLEO’s house style guide</a> and other principles of plain language and design. This is a fee-for-service position on a 1-year contract, with up to 90 hours per month. &nbsp;The successful candidate will report to the director of the&nbsp;<a href="https://stepstojustice.ca/" target="_blank">Steps to Justice</a> program. Goals and activities will support the work of CLEO’s main programs.&nbsp;&nbsp;&nbsp;&nbsp;Key responsibilities include:&nbsp;&nbsp;Plain language and design<ul><li>Apply CLEO’s house style guide&nbsp;and other principles of plain language and design when editing, proofreading, fact-checking, writing, and rewriting</li><li>Design and layout materials in a variety of formats, ensuring consistency with CLEO’s brand and clear design principles, or work with designers to do this work&nbsp;</li><li>Recommend updates and improvements to CLEO’s house style guide and content development process &nbsp;</li></ul>Project co-ordination<ul><li>Manage projects with CLEO lawyers, other CLEO staff, and other vendors including freelance designers, editors, artists, writers, lawyers, and printers</li><li>Develop timetables for projects, and track progress to ensure that projects are completed in a timely manner</li><li>Participate in project planning for new PLEI projects with an awareness of audience needs, as required</li><li>Participate in outreach and distribution planning for CLEO projects, including production of outreach materials, as required&nbsp;</li><li>Recommend improvements to CLEO’s production processes</li></ul>Other&nbsp;<ul><li>Ensure inclusive representation and language, avoiding stereotypes&nbsp;&nbsp;</li><li>Facilitate and support CLEO incorporating graphic and video elements by suggesting new developments and platforms and liaising with external suppliers, as required &nbsp;</li><li>Be familiar with community and legal resources for referral purposes</li><li>Participate in meetings, as required</li></ul>&nbsp;The successful candidate will have:&nbsp;<ul><li>Specialized degree or training in plain language and editing (for example, Simon Fraser’s Plain language certificate, TMU’s publishing certificate, professional development training offered through Editors Canada)</li><li>Knowledge of ISO standard: Plain language — Part 1: Governing principles and guidelines and Part 2: Legal information&nbsp;</li><li>Membership in a plain language organization like PLAIN or Plain Canada Clair is recommended but not required</li><li>Membership in Editors Canada is recommended but not required</li><li>Very detail‐oriented, strong organizational skills, and the ability to multi-task&nbsp;</li><li>Knowledge of HTML and/or experience with content management systems</li><li>Demonstrated knowledge of and commitment to equity, diversity, and inclusion&nbsp;</li><li>Experience working in a non‐profit environment is preferred&nbsp;</li><li>Oral and written fluency in French is not required, but is an asset&nbsp;</li></ul>To apply:&nbsp;Please forward the following documents in PDF format:&nbsp;<ul><li>your resume&nbsp;</li><li>a cover letter&nbsp;</li><li>a brief writing sample or tracked changes document that demonstrates your ability to communicate clearly</li></ul>Please include the above documents in an email with “Plain language specialist and editor” in the subject line by January 5, 2026&nbsp;to:&nbsp;<a href="mailto:info@cleo.on.ca" target="_blank">info@cleo.on.ca</a>.&nbsp;Estimated timelines:&nbsp;<ul><li>Interviews – week of January 19, 2026&nbsp;</li><li>Start date – Tuesday February 3, 2026&nbsp;</li></ul>CLEO is committed to equitable employment and hiring practices. We are dedicated to building an organization that reflects the diversity of the communities we serve. We actively encourage applications from people who identify as Indigenous, Black, a person of colour, a person with a disability, or 2SLGBTQIA+.&nbsp;We value applicants who have demonstrated a commitment to equity, diversity, and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to achieving our mission.&nbsp;If requested, we will provide accommodation during the hiring process. We treat all information confidentially.&nbsp;&nbsp;Thank you to all applicants for their interest in the position. We will only contact candidates that have been selected for an interview.&nbsp;

CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)

Plain language specialist and editor

The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:&nbsp;The Career Foundation’s&nbsp;Youth Thrive program operates both regionally and nationally, offering youth a variety of activities such as professional skills workshops, a virtual retreat, and volunteer placements. These opportunities help youth participants gain valuable skills and experiences, engage in important community projects, and promote civic engagement and social inclusion. Our national Youth Thrive program is available to youth aged 16 to 30 living in Ontario, British Columbia, Alberta, or Nova Scotia, while our regional Youth Thrive program serves eligible youth living in Ontario. Both programs particularly focus on youth who identify as Indigenous or are underserved from equity-deserving groups.This Program Coordinator opportunity is available with our regional Youth Thrive program based at our North York office. In this management-level role, you will be responsible for overseeing and directly managing the program team, maintaining accountability for the program’s budget, and ensuring financial resources are used effectively to support program goals. You will also track key performance indicators (KPIs), monitor progress toward objectives, and prepare detailed reports for the program’s funder. You will also fulfill a range of other essential responsibilities that contribute to the overall impact and sustainability of the program.Position Type:&nbsp;Full-time (37.5 hours per week) one-year contract with excellent potential for permanency.Base Location, Travel, and Requirements:This position is based with our Youth Thrive program office in North York, Ontario, located near Lawrence Ave. West and Allen Road.The successful candidate will work onsite from the office on a full-time basis to provide effective leadership to the team in all areas of program delivery. A valid Ontario G licence and access to a vehicle are required for essential travel to stakeholder locations, including to remote areas that are not accessible by transit. The position is also currently structured under a hybrid-remote schedule that permits one work-from-home day per week. The hybrid schedule is based on individual and team performance as well as operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment are providedPlease note that the work schedule for this position requires flexibility and availability to work some evening hours and occasional weekends to meet the needs of the program.Background Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Start date:As soon as possibleReporting to:&nbsp;Senior ManagerResponsibilities include:Program Monitoring, Quality Control, and Stakeholder Relations<ul><li>Maintains the quality of the program’s structure, workflow, and partnerships in line with the approved funding proposal to support the success of youth participants and placement organizations.</li><li>Regularly monitors quality control and team performance against program targets to achieve expected results in line with The Career Foundation’s standards and the funder’s requirements.</li><li>Establishes and manages program targets, deliverables, and milestones, allocating appropriate targets to team members.</li><li>Oversees the program’s quality to all stakeholders to ensure the team delivers exceptional customer service and achieves targets.</li><li>Monitors and maintains the case management model and ensures staff adherence to protocols and standards.</li><li>Develops materials for workshops designed to teach independent job search skills and life skills to youth, and supports the team in facilitating these workshops, including periodically monitoring sessions to ensure quality and consistency.</li><li>Maintains regular communication with the Senior Manager regarding program status and team performance in relation to funder requirements.</li><li>Handles participant and stakeholder feedback, mediating issues as they arise.</li><li>Addresses and effectively mediates conflicts or concerns between staff and clients when needed, exhibiting exceptional customer service skills, and seeks support from the Senior Manager as needed.</li><li>Represents The Career Foundation at community partner meetings and develops partnerships with community service providers in Ontario to generate a diverse pool of referrals to the program, focusing on priority groups identified by the program’s government funder, including Indigenous, Black, racialized, 2SLGBTQI+, and persons with disabilities.</li><li>Fosters positive relationships with the program’s funder and community partners.</li><li>Performs other relevant duties as needed.</li></ul>Staff Management&nbsp;<ul><li>Cultivates a positive and collaborative working environment, maintaining an open-door policy to provide team members with easy access to advice, feedback, and suggestions.</li><li>Provides leadership, motivation, and expertise to the team in all areas of program delivery. </li><li>Coordinates staff training, including leading and overseeing onboarding and training for all new team members.</li><li>Regularly reviews role-specific training curriculum and makes updates in collaboration with the Senior Manager and HR as needed.</li><li>Conducts quality performance management daily, including: providing constructive feedback, coaching, and direction to staff members who are not meeting performance expectations to help them improve; recognizing staff members performing well and providing opportunities for further growth and development, wherever possible; documenting regular performance discussions and ensuring formal performance reviews are completed at required intervals; and implementing disciplinary actions, including terminations, when needed through consultation with senior leadership.</li><li>Demonstrates patience, open-mindedness, and respect at all times when managing the team, ensuring that everyone feels heard, valued, and engaged and is operating at their highest potential for their best interest and that of fellow team members and clients.</li><li>Leads weekly team meetings to case conference, share progress towards goals, and leads the team in troubleshooting/ brainstorming issues.</li><li>Prioritizes recruitment when a vacancy on the team must be filled, including conducting interviews in a timely manner when recommended by the HR department.</li><li>Ensures that all team members adhere to The Career Foundation’s Policies and Procedures Employee Handbook. </li><li>Oversees staff attendance, including review and approval of vacation and other absence requests.</li><li>Performs other relevant duties as needed.</li></ul>Reporting &amp; Administration<ul><li>Oversees the quality of documentation maintained by the team of participant files and service records in mandatory data management systems.</li><li>Regularly communicates and provides reports when requested to the Senior Manager and Director regarding the team’s progress towards goals, compliance with the funder’s guidelines, and The Career Foundation’s internal standards of practice.</li><li>Prepares funder reports, business plans, and other communications required for the program for review by senior management.</li><li>Responds promptly to funder requests in collaboration with the Senior Manager.</li><li>Manages policy sign-off requirements and other correspondence with the team in a timely manner when requested by HR.</li><li>Collects and updates statistical information as needed.</li><li>Coordinates the retrieval of client files for the Director of HR when a request is received in accordance with The Career Foundation’s Privacy Policy for access to personal information.</li><li>Performs other relevant duties as needed.</li></ul>Budget Management<ul><li>Maintains, tracks, and administers the program’s budget with accurate and up-to-date data.</li><li>Regularly reviews and reconciles budget expenditures with the Finance team.</li><li>Assumes accountability for all related expenditures and budget outcomes.</li><li>Oversees and approves staff expenses in accordance with related policies.</li><li>Performs other relevant duties as needed.</li></ul>Qualifications/ Skills Required:<ul><li>Three or more years’ managerial experience, including managing a staff complement of ten or more people, program and budget reporting, and demonstrated success in achieving targets.</li><li>University degree relevant to the responsibilities of the position is highly preferred, or an equivalent combination of education and experience is required.</li><li>Prior experience working with youth in job coaching, job development, employment counselling, workshop facilitation, and/or community outreach is highly desired.</li><li>Prior experience in government-funded projects, preferably in youth programming, and serving those who identify as Indigenous and/or are from underserved, equity-deserving groups, is considered an asset.</li><li>Knowledge of Indigenous cultural, educational, political, and economic contexts is considered an asset.</li><li>Must be willing to work from The Career Foundation’s North York location on a full-time basis.</li><li>Valid Ontario G driver’s licence and reliable access to a vehicle to conduct essential travel to meet key deliverables, including to locations not accessible by transit.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Exceptional relationship development skills and the ability to develop rapport with people in all stakeholder groups, including team members, community partners, funders, program participants, and employers.</li><li>Skilled at identifying systems and practices for operational effectiveness and efficiency.</li><li>Excellent verbal and written English communication skills with experience writing high-quality reports. Bilingualism in French or other languages is considered an asset.</li><li>Demonstrated organizational skills, effective time management, and ability to multi-task to meet deadlines and achieve objectives.</li><li>Ability to maintain sensitive information, exhibit tact, diplomacy, and good judgment, with high professionalism, ethics, and confidentiality standards.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Flexible and available to work some evening hours and occasional weekends to meet the needs of the program.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li><li>An encouraging team player with a positive attitude who leads by example and takes initiative when needed to ensure that objectives are achieved.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Program Coordinator

Are you a strong communicator and strategic organizer who enjoys connecting people to meaningful opportunities? Do you excel at coordinating details while also keeping the bigger mission in view? If so, EduDeo Ministries invites you to consider this role. As EduDeo’s Co-Impact Program Manager, you’ll lead and strengthen our short-term volunteer program - recruiting, equipping, and supporting teams as they serve alongside our international partners. This is a unique opportunity to invest your skills in work that has global, lasting impact.Position Overview:The Co-Impact Program Manager equips communities across Canada to join in the mission and vision of EduDeo Ministries. This role provides leadership, facilitation, and stewardship of EduDeo’s short-term volunteer teams (Co-Impact Program), ensuring volunteers are engaged, trained, supported, and well-represented as they serve alongside EduDeo’s global partners.Position Goals:<ol><li>Provide high-quality leadership and facilitation for EduDeo’s Co-Impact Program, including promotion, training, logistics coordination, and post-trip follow-up.</li><li>Represent and elevate&nbsp;EduDeo’s presence at events across Canada.</li><li>Work with the Key Relations &amp; Strategy Director to identify and engage key advocates of EduDeo’s mission and vision.</li></ol>Key Responsibilities and Duties:Stewardship of the Co-Impact Program (60%)<ol><li>Recruit volunteer teams from churches and schools across North America.<ul><li>Engage Canadian communities through meetings, workshops, and communications that share EduDeo’s mission, vision, impact, and volunteer opportunities.</li></ul></li><li>Manage all short‑term volunteer teams (Construction and Vision), with particular focus on supporting and engaging team leaders.<ul><li>Provide ongoing training and support to team leaders throughout the team life cycle.</li><li>Attend (in-person or virtually) at least one team meeting and/or fundraising event before the teams’ departures.</li><li>Conduct Safe Team training and ensure screening of team leaders and chaperones according to EduDeo’s Safe Team policies and procedures.</li></ul></li><li>Ensure all teams are well-informed, equipped, and prepared for their time of service.<ul><li>Coordinate logistics and in‑country needs with EduDeo staff and host partners.</li><li>Debrief with team leaders and connect with teams upon return.</li><li>Promote EduDeo’s monthly giving program to team members.</li><li>Communicate donor prospects to the Key Relations and Strategy Director.</li></ul></li><li>Collaborate with the International Partnerships Director (IPD) and partner organizations regarding short-term team opportunities.<ul><li>Identify volunteer projects with the IPD.</li><li>Work with partners to coordinate the logistics, details and budget for each team.</li></ul></li><li>Coordinate with the Accountant and the IPD to ensure program funds are processed and directed effectively. </li><li>Stay current on industry best practices and ensure EduDeo’s compliance through periodic reviews.<ul><li>Conduct annual reviews of relevant insurance and safety documents, including Safe Teams policy, Informed Consent &amp; Liability, Criminal Record &amp; Judicial Matters Check, Vulnerable Sector Checks, etc.</li></ul></li></ol>Co-Impact Program Logistics and Administration (20%)<ol><li>Manage physical and digital applications and records for Co‑Impact teams. </li><li>Prepare participant manuals and enroll teams in online training modules. &nbsp;</li><li>Coordinate flight bookings and other travel logistics with EduDeo’s travel agent.</li><li>Work with Operations and International Partnerships teams to facilitate financial disbursements for Co-Impact projects and travel.&nbsp;</li></ol>Event Representation and Promotion Across Canada (10%)&nbsp;<ol><li>Identify, create and promote EduDeo ministry activities across Canada.<ul><li>Collaborate with Key Relations staff to develop strategies that steward relationships with current supporters and grow new communities.</li><li>Work closely with Marketing to prepare materials for effective communication.</li></ul></li><li>Facilitate healthy partnerships with Canadian communities.</li><li>Collaborate with EduDeo staff to host engagement opportunities (e.g., breakfasts, events).</li><li>Represent EduDeo at conferences, team functions, and other&nbsp;events as needed.</li></ol>Organization (10%)<ol><li>Be an active participant of the Key Relations Team (KRT).</li><li>Work with KRT staff to ensure timely gift acknowledgements.</li><li>Attend team meetings and contribute to organizational initiatives.</li><li>Assist with significant organizational events as requested.</li><li>Continue to grow through professional development opportunities.</li><li>Complete additional tasks as assigned by the Executive Director.</li></ol>Qualifications:<ul><li>Strong commitment to Jesus Christ and His church.</li><li>Alignment with the vision, mission, values, and goals of EduDeo Ministries. </li><li>Strong logistical and administrative abilities, including coordinating travel, flights, and detailed itineraries.</li><li>Experience preparing and managing budgets related to travel, events, or project logistics.</li><li>High attention to detail and accuracy in managing travel documents, timelines, and financial information.</li><li>Highly self‑motivated, ambitious, and adaptable.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and relationship-building skills with our Canadian and international community.</li><li>Strong presentation and promotion skills.</li><li>Ability to work effectively with a wide variety of people and personalities. </li><li>Passionate advocate for short‑term volunteer teams.</li><li>Proven experience in training and supervising volunteers.</li><li>Experience with a non-profit mission or development organization is an asset.</li><li>International experience, particularly with short-term volunteer teams is preferred.</li><li>Experience using Salesforce or other CRM systems is an asset.</li><li>Flexibility to work irregular hours, including occasional evenings and weekends.</li><li>Ability and willingness to travel, including regular travel within Ontario, approximately one week per year in both Alberta and British Columbia, and about one week of international travel annually.</li></ul>What we Offer:<ul><li>Competitive salary within the sector, along with a comprehensive benefits package.</li><li>Registered Pension Plan with EduDeo contributions equal to 5% of your annual salary.</li><li>Paid vacation, plus additional paid time off between Christmas and New Year.</li><li>Flexible work‑life balance.</li><li>A collaborative, supportive, and purpose‑driven work environment.</li><li>The opportunity to make a global impact through Christ‑centred education.&nbsp;</li></ul>HOW TO APPLY:Requirements:&nbsp;Applicants are requested to submit a cover letter, resumé, and a personal statement of faith to&nbsp;<a href="mailto:careers@edudeo.com" target="_blank">careers@edudeo.com</a>. (Applications without all three documents will not be considered.)&nbsp;A range of qualifications are evaluated, including distinguishing characteristics that demonstrate congruence with EduDeo’s identity as a Christian mission organization.Application Deadline: January 7, 2026 or until position is filled.&nbsp;Send Application To:&nbsp;<a href="mailto:careers@edudeo.com" target="_blank">careers@edudeo.com</a>&nbsp;EduDeo Ministries welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.&nbsp;We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.&nbsp;Learn more:&nbsp;<a href="https://www.edudeo.com" target="_blank">www.edudeo.com</a>

EduDeo Ministries

Co-Impact Program Manager

Branch: Negotiations and Research Branch&nbsp;Section: Negotiations&nbsp;Employment Type: Indeterminate&nbsp;Linguistic Requirement: Bilingual (English, French)&nbsp;Global Linguistic Level: B2&nbsp;Salary: $118,293 to $133,145 + $1,798.58 (Bilingual Allowance)Location: Ottawa Headquarters&nbsp;Category of applicants: Internal; Membership; Public&nbsp;Closing Date: 12/12/2025&nbsp;Employment Equity Designation: As a result of the PSAC Workforce and Availability Analysis and in accordance with the PSAC Employment Equity Plan, preference for this position will be given to a qualified person from one of the following groups: Racially VisibleWho are we?Founded in 1966, the Public Service Alliance of Canada represents 250,000 workers in every province and territory in Canada and in locations around the world. PSAC is headquartered in Ottawa with regional offices across the country. PSAC strives to enhance its members’ quality of life and has been at the forefront of significant and successful campaigns for workplace and human rights.&nbsp;<a href="https://psacunion.ca/our-victories" target="_blank">Learn more about our victories.&nbsp;</a>We will support your mental and physical health with:<ul><li>Flexible work arrangements (hybrid employees may have their own dedicated workstations).</li><li>Group benefits (health, dental, life insurance, disability insurance, employee and family assistance), such as $7,500 for mental health professionals, that are 100% paid by the employer. Defined benefit pension plan (50/50 contribution from you and us).</li><li>Three weeks’ vacation to start, plus extra paid leave to support your wellness.</li><li>Generous support for your professional growth and career development.</li><li>$800 per year recreation allowance.</li></ul>Primary Responsibilities:Under the direction of the Manager of Operations and Regional Negotiations, the Essential Services Agreement/ Exclusions Officer is responsible for the development and implementation of the PSAC’s strategy with respect to essential services and exclusions, and for the determination and enforcement of the PSAC’s position on management exclusions.What you will bring to the table:Knowledge<ul><li>Extensive knowledge in labour law or labour relations and ability to research, interpret and apply many different pieces of legislation and&nbsp;complete familiarity with the processes of various labour tribunals.</li><li>Extensive knowledge of the arbitration process, techniques of advocacy, such as cross-examination, the rules of evidence and procedure and ability to research, interpret and apply complex jurisprudence.</li><li>Extensive knowledge of the negotiations process and methods of alternate dispute resolution, such as mediation and conciliation, and ability to apply this knowledge to the negotiation of agreements on essential services and exclusions in concert with the overall collective bargaining strategy.</li><li>Extensive knowledge of organizational structures and ability to assess work descriptions, job functions and classifications in order to assess the legitimacy of employer applications for essential services or management exclusions and to determine the appropriate strategy in concert with negotiations and/or bargaining unit amendments or certification applications.</li><li>Knowledge of the PSAC structure and policies, the structure and operation of the federal government, crown corporations and other governmental entities, and the structure and policies of the labour movement.</li><li>Knowledge of computer software used at the PSAC, including MSOffice, e-mail and internet.&nbsp;</li></ul>Abilities<ul><li>Ability to communicate orally and in writing in English and French and with the ability to articulate complex legal principles in the formal environment of a quasi-judicial tribunal, and to make such complex principles accessible to all members through written communications to members, and in print and electronic media;</li><li>Skilled &nbsp;in eliciting detailed information from members and witnesses, including witnesses hostile to the PSAC in preparation for hearings, and ability to explain PSAC strategy and process;</li><li>Strong powers of persuasion in order to convince employers, adjudicators and other decision-makers of the PSAC’s position in hearings; or in negotiating agreements;</li><li>Ability to analyze information and to recommend innovative solutions to problems, and to communicate these solutions;</li><li>Ability to listen to complex evidence and to filter unnecessary information from hours of testimony.</li></ul>Personal suitability•&nbsp;&nbsp; &nbsp;Demonstrate commitment to union principles and social justice; •&nbsp;&nbsp; &nbsp;Sound judgment; Tact.What you need to know:<ul><li>Second language level indicated above is based on the Common European Framework of Reference for Languages (CEFR). Preferred candidates may have their second language skills assessed as part of the hiring process. However, valid federal government SLE results can be used toward this.</li><li>While we appreciate all the candidates’ interest, only those considered in the process will be contacted.</li><li>A full job description is available upon request.</li></ul>NOTES:Internal applicants should submit their résumé online through HRMS.Indeterminate PSAC employees who meet the qualifications of this position can request a transfer in accordance with the relevant collective agreement by submitting an application on or before the closing date. Please upload a cover letter indicating that you are requesting a transfer as well as a resume in your candidate profile (if not previously done) and indicate “Yes” under “Employment Information”.Employment Equity at PSAC is focused on five groups: women, Indigenous peoples, racialized persons, persons with disabilities, and the 2SLGBTQIA+ community. If you belong to one or more of these groups, please consider responding to the voluntary employment equity section of the online application.All individual information collected from this questionnaire will be kept strictly confidential. In many cases, you may identify in more than one designated group. For example, you may identify yourself as an Indigenous person and a person with a disability and a woman.False declarations will be taken seriously and may prompt an investigation or further actions, as necessary.Please contact <a href="mailto:HRactionRH@psac-afpc.com" target="_blank">HRactionRH@psac-afpc.com</a> to obtain this questionnaire in an alternate format (e.g., large print), should you need more information, or require assistance in completing this questionnaire.For accommodation needs or to obtain a copy of the documents in alternate format, please email <a href="mailto:hractionrh@psac-afpc.com" target="_blank">hractionrh@psac-afpc.com</a>.//Direction:&nbsp;Direction des négociations et recherche&nbsp;Section: Négociations&nbsp;Type d'emploi: Durée indéterminée &nbsp;Exigence linguistique:&nbsp;Bilingue (français, anglais)Niveau linguistique: B2Niveau du poste: Niveau 12&nbsp;Catégories salariale: 118 293 $ à 133 145 $ + 1 798.58 $ (prime de bilinguisme)&nbsp;Lieu de travail:&nbsp;Siège social, Ottawa&nbsp;Catégories de candidatures: Personnel de l'AFPC; grand public; membres de l'AFPCDate limite:&nbsp;2025-12-12&nbsp;Désignation en matière d’équité d’emploi:&nbsp;À la suite des résultats de l’Analyse de l’effectif de l’AFPC et de la représentativité et en raison de l’adoption du Plan d’équité en emploi de l’AFPC, la préférence pour ce poste sera accordée à une personne qualifiée faisant partie d’un des groupes d'équité: Personnes raciséesQui sommes-nous?Fondée en 1966, l’Alliance de la Fonction publique du Canada (AFPC) représente 250 000 travailleuses et travailleurs partout au pays et ailleurs dans le monde. L’AFPC a un bureau national à Ottawa et des bureaux régionaux répartis dans l’ensemble du pays. À titre de syndicat, l’AFPC s’efforce constamment d’améliorer la qualité de vie de ses membres et a été à l’avant-garde d’importantes avancées au chapitre des droits de la personne et des droits des travailleuses et travailleurs.&nbsp;<a href="https://syndicatafpc.ca/nos-victoires?_ga=2.132116623.1238403165.1717163870-1125048737.1715006021" target="_blank">Découvrez nos victoires.</a>Parce que nous avons à cœur votre santé mentale et physique, nous vous offrons:<ul><li>des modalités de travail flexibles (les personnes en mode hybride pourront avoir un poste de travail au bureau);</li><li>des régimes collectifs (assurances maladie, dentaire, vie, invalidité) et un programme d’aide aux personnes employées et à leur famille, incluant 7 500 $ pour les services psychologiques, entièrement financés par l’employeur;</li><li>un régime de retraite à prestations déterminées (auquel nous contribuons avec vous à 50 %);</li><li>trois semaines de vacances pour commencer et des congés payés pour différents besoins; </li><li>un soutien généreux à votre perfectionnement et à votre avancement professionnels;</li><li>une indemnité de loisirs de 800 $ par année.</li></ul>Responsabilités principales:Sous la direction de la Responsable des opérations et des négociations régionales, l’agente sur les services essentiels/ Exclusions est chargé d’élaborer et de mettre en œuvre la stratégie de l’AFPC touchant aux services essentiels et aux exclusions ainsi que de déterminer et d’appliquer la politique de l’AFPC sur les exclusions s’appliquant aux gestionnaires.Qualifications recherchées:Connaissances<ul><li>Connaissances approfondies du droit du travail ou des relations de travail, pour pouvoir faire des recherches, interpréter et appliquer de nombreuses lois; connaissances approfondies des procédures à suivre devant les divers tribunaux du travail;</li><li>Connaissances approfondies du droit du travail ou des relations de travail, pour pouvoir faire des recherches, interpréter et appliquer de nombreuses lois; connaissances approfondies des procédures à suivre devant les divers tribunaux du travail;</li><li>Connaissances approfondies de la procédure d’arbitrage, des techniques de représentation, telles que le contre-interrogatoire, des règles de la preuve et de la procédure connexe. &nbsp;Compétences en recherche ainsi qu’en interprétation et application de la jurisprudence complexe.</li><li>Connaissances approfondies de la procédure de négociation et des méthodes de règlement extrajudiciaire des différends, telles que la médiation et la conciliation; capacité à appliquer ces connaissances à la négociation d’ententes sur les services essentiels et les exclusions en tenant compte de la stratégie générale en matière de négociation collective.</li><li>Connaissances approfondies des structures organisationnelles et capacité à évaluer les descriptions de travail, les fonctions et les classifications de façon à pouvoir établir la légitimité des demandes présentées par les employeurs, relatives aux services essentiels ou aux exclusions s’appliquant aux gestionnaires, et à pouvoir établir la stratégie indiquée compte tenu des négociations ou des demandes d’accréditation ou de modifications présentées par les unités de négociation.</li><li>Connaissance de la structure et des politiques de l’AFPC, de la structure et du fonctionnement du gouvernement fédéral, des sociétés d’État et d’autres organismes gouvernementaux ainsi que de la structure et des politiques du mouvement syndical.</li><li>Maîtrise des logiciels utilisés à l’AFPC, y compris de bureautique, de courrier électronique et Internet</li></ul>Capacités<ul><li>Aptitude à communiquer verbalement et par écrit, en français et en anglais de façon à pouvoir formuler des principes juridiques complexes devant un tribunal quasi judiciaire et les vulgariser à l’intention des membres par le biais de communications écrites ainsi que des médias imprimés et électroniques ;</li><li>Compétences pour obtenir des renseignements détaillés de la part des membres et des témoins, y compris des témoins hostiles à l’AFPC, et se préparer aux audiences; capacité à expliquer la stratégie et les processus de l’AFPC;</li><li>Solides compétences de persuasion afin de convaincre les employeurs, les arbitres et les autres décideurs du bien-fondé de la position de l’AFPC lors d’audiences ou durant la négociation d’ententes;</li><li>Capacité à analyser l’information et à recommander des solutions novatrices aux problèmes, ainsi qu’à communiquer ces solutions aux personnes appropriées;</li><li>Capacité à écouter la preuve complexe et en éliminer les éléments inutiles durant les témoignages qui peuvent durer des heures.</li></ul>Aptitudes personnelles•&nbsp;&nbsp; &nbsp;Adhésion aux principes syndicaux et de justices sociales; •&nbsp;&nbsp; &nbsp;Capacité de démontrer du tact; •&nbsp;&nbsp; &nbsp;Capacité de démontrer du jugement.Ce qu'il faut savoir:<ul><li>Les aptitudes linguistiques sont évaluées en fonction du Cadre européen commun de référence pour les langues (CECR). Si votre candidature est sélectionnée, vous pourriez devoir passer une évaluation linguistique dans votre langue seconde, à moins de fournir une preuve valide que vous avez atteint le niveau requis dans le cadre de l’Évaluation de langue seconde (ELS) du gouvernement fédéral.</li><li>Nous communiquerons uniquement avec les personnes présélectionnées.</li><li>Vous pouvez obtenir la description de travail sur demande.</li></ul>Remarques:Si vous travaillez déjà pour l’AFPC, veuillez soumettre votre candidature via SGRH.Si vous avez votre permanence à l’AFPC et répondez aux exigences du poste, vous pouvez demander une mutation conformément à la convention collective pertinente, au plus tard à la date de clôture. Pour ce faire, téléchargez votre CV dans votre profil (si ce n’est pas déjà fait) et indiquez dans votre lettre de présentation que vous souhaitez une mutation. Cochez ensuite la case&nbsp;« Oui »&nbsp;dans la section&nbsp;« Information sur l’emploi ».La Politique d’équité en matière d’emploi de l’AFPC vise cinq groupes : femmes, Autochtones, personnes racisées, personnes ayant un handicap et personnes 2SLGBTQIA+. Si vous appartenez à un ou plusieurs de ces groupes, veuillez l’indiquer dans la déclaration volontaire. Les données recueillies seront traitées en toute confidentialité. Elles aideront l’AFPC à dresser un portrait fidèle de son effectif et à atteindre les objectifs de son plan d’équité en matière d’emploi.Sachez que toute fausse déclaration sera prise au sérieux et pourrait entraîner une enquête ou d’autres mesures. Pour obtenir le questionnaire dans un autre format (p. ex., en gros caractères) ou si vous avez des questions au sujet de la déclaration volontaire, veuillez écrire à <a href="mailto:HRactionRH@psac-afpc.com" target="_blank">HRactionRH@psac-afpc.com</a>.De plus, si vous avez besoin de mesures d’adaptation ou de documents en média substitut dans le cadre du processus de recrutement, veuillez écrire à <a href="mailto:hractionrh@psac-afpc.com" target="_blank">hractionrh@psac-afpc.com</a>.

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