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WE ARE GROWING AND EXPANDING PROGRAMMING!The Homelessness and Addiction Recovery Treatment (HART)&nbsp;Hub&nbsp;demonstration project is a multi-disciplinary, collaborative initiative between the Parkdale Queen West Community Health Centre, and 11 partnered organizations.&nbsp; Through a “hub&nbsp;and spoke” model we will provide culturally safe and trauma informed services to individuals with complex health and social care needs. Services will include primary care and substance use care (continuum of treatment, recovery and harm reduction); mental health care and support services; supportive housing including shelter and transition beds; and social services including peer support, Canadase management, and employment supports.&nbsp; Job Summary:&nbsp; As part of the Seeking Safety Group, you will contribute to the facilitation of an evidence-based, present-focused counseling program designed to help individuals attain safety from trauma and substance use. The Seeking Safety approach allows participants to explore their relationship to substances while focusing on safety and healing, without requiring individuals to revisit their past trauma. This program is integral to the first stage of trauma recovery, offering individuals the tools to create safety within themselves and their environment. Key Responsibilities:<ul><li>Ensure the effective and compassionate delivery of services in the Drop-In space, providing direct personal support and managing safety for all PARC members. You will oversee activities such as running small group programs, recreational activities, and responding to crisis situations.</li><li>Provide trauma-informed, anti-oppressive engagement for all Drop-In members. Facilitate a direct referral pathway to PQWCHC for healthcare and other essential services.</li><li>Co-facilitate the Seeking Safety program, supporting participants in addressing trauma and substance use through a present-focused, safety-envisioning approach. Ensure participants feel supported without the need to rehash past traumatic experiences.</li><li>Collaborate with other PARC staff, volunteers, and community partners to ensure holistic support for all members. Work to address systemic barriers and contribute to public education and awareness.</li><li>Maintain accurate records of interventions, member concerns, safety issues, and other relevant data. Participate in daily team debriefing sessions, offering critical reflection and analysis of ongoing challenges and successes.</li><li>Assist in the development of community resources and strategies to address service gaps, ensuring a comprehensive support network for members in need.</li></ul>Qualifications:&nbsp;<ul><li>Minimum of 2 years of experience in harm reduction or related fields, particularly in drop-in settings serving marginalized adults, psychiatric survivors, and individuals with substance use issues. Experience with crisis intervention, trauma-informed care, and advocacy is required.</li><li>Experience in overdose prevention and naloxone administration, including the ability to train others in these practices.</li><li>Post-secondary education in a social service-related field or an equivalent combination of education and direct experience in mental health, addiction, and social services.</li><li>Strong communication, organizational, and documentation skills. Ability to work effectively under pressure and in a team-oriented, high-stress environment.</li><li>Experience in navigating complex systems such as housing, legal support, and food security. Strong commitment to addressing systemic barriers for marginalized populations.</li><li>Proven skills in group facilitation, conflict mediation, and providing support to individuals in crisis.</li><li>Demonstrated understanding of and commitment to anti-racist, anti-oppressive frameworks in both practice and policy</li></ul>Work Hours:Employees work 37.5 hours per week, ranging between the hours of 8:30am and 6:00pm.This role requires work to commence either Wednesday to Sunday, Tuesday to Saturday, or Sunday to Thursday. PARC is an equal opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change. If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.

Parkdale Activity Recreation Centre

Parkdale Activity - Recreation Centre

HART Hub Drop-In Worker

The Society for Children and Youth (SCY) of BC is a unique, provincial not-for-profit organization. Our mission is to improve the well-being of children and youth in BC through the advancement of their civic, political, economic, social, cultural, and legal rights. Since 1974, the Society has focused on providing a strong voice representing children and youth.The Society’s work focuses on four key priorities: child and youth rights, child and youth friendly communities, social justice, and organizational resilience. We have four core organizational values that the Walking School Bus is built around:<ul><li>Relationships: We know we can’t do our best work alone.</li><li>Centering Children and Youth: Children and youth know best what they are experiencing and what their needs and interests are.</li><li>Being Compassionate: Treating one another with compassion is fundamental to creating a safe and comfortable environment.</li><li>Being Resourceful: To be resourceful, we must work to find creative solutions, push boundaries, define new roadmaps, and collaborate with community partners.</li></ul>Much like a traditional yellow school bus, a Walking School Bus (WSB) is a group of students who travel to and/or from school each day along a designated route, stopping along the way to pick up more students. The bus is supported by trained adult Walk Leaders, who walk with the group daily. The bus is powered not by an engine, but on foot, by the students themselves as they walk to and from school.As a volunteer, your job is to support your group’s Walk Leader. The Walk Leader manages logistics like attendance and family communications. Your role involves playing games along the walk, getting to know the participants, and making sure no one lags too far behind – you’re acting as another pair of eyes on the walk, and helping to foster community!Volunteer walking shifts are available every weekday before and after school and are typically 30 to 45 minutes in length. No minimum availability is required; however, we encourage volunteers to commit to at least 1 regular shift per week.Benefits of volunteering with the Walking School Bus include:<ul><li>Regular exercise and fresh air on walking shifts</li><li>Recognition and perks from SCY – like gift cards, transit passes, and local business discounts</li><li>Play an important role in reducing school zone congestion</li><li>Networking and development opportunities in the fields of child-friendly planning, school active travel, and sustainable transportation</li></ul>We currently have volunteer positions available with the following Walking School Bus partner schools:<ul><li>Keating Elementary</li><li>Ecole Macaulay Elementary</li><li>Craigflower Elementary</li><li>Tillicum Elementary</li></ul>To Express Interest:Please send an email introducing yourself and sharing a bit about what interests you in the Walking School Bus and your relevant experience to <a href="mailto:walkingschoolbus@scyofbc.org" target="_blank">walkingschoolbus@scyofbc.org</a>. Please include a copy of your resume and indicate the following in your email:<ul><li>“Walking School Bus – Volunteer” in the subject line of your email</li><li>The city and/or specific school(s) in which you would like to volunteer</li><li>Your desired shift schedule and availability (shifts are available every school day before and after school, roughly 8-9am and 3-4pm)</li><li>Your contact information (email address and phone number)</li></ul>Volunteering with the program is subject to the completion of a clear police and vulnerable sector check.If you have any questions, please reach out to <a href="mailto:walkingschoolbus@scyofbc.org" target="_blank">walkingschoolbus@scyofbc.org</a> for assistance.

Society for Children and Youth of BC

Walking School Bus General Volunteer

The Society for Children and Youth (SCY) of BC is a unique, provincial not-for-profit organization. Our mission is to improve the well-being of children and youth in BC through the advancement of their civic, political, economic, social, cultural, and legal rights. Since 1974, the Society has focused on providing a strong voice representing children and youth.The Society’s work focuses on four key priorities: child and youth rights, child and youth friendly communities, social justice, and organizational resilience. We have four core organizational values that the Walking School Bus is built around:<ul><li>Relationships: We know we can’t do our best work alone.</li><li>Centering Children and Youth: Children and youth know best what they are experiencing and what their needs and interests are.</li><li>Being Compassionate: Treating one another with compassion is fundamental to creating a safe and comfortable environment.</li><li>Being Resourceful: To be resourceful, we must work to find creative solutions, push boundaries, define new roadmaps, and collaborate with community partners.</li></ul>Much like a traditional yellow school bus, a Walking School Bus (WSB) is a group of students who travel to and/or from school each day along a designated route, stopping along the way to pick up more students. The bus is supported by trained adult Walk Leaders, who walk with the group daily. The bus is powered not by an engine, but on foot, by the students themselves as they walk to and from school.As a volunteer, your job is to support your group’s Walk Leader. The Walk Leader manages logistics like attendance and family communications. Your role involves playing games along the walk, getting to know the participants, and making sure no one lags too far behind – you’re acting as another pair of eyes on the walk, and helping to foster community!Volunteer walking shifts are available every weekday before and after school and are typically 30 to 45 minutes in length. No minimum availability is required; however, we encourage volunteers to commit to at least 1 regular shift per week.Benefits of volunteering with the Walking School Bus include:<ul><li>Regular exercise and fresh air on walking shifts</li><li>Recognition and perks from SCY – like gift cards, transit passes, and local business discounts</li><li>Play an important role in reducing school zone congestion</li><li>Networking and development opportunities in the fields of child-friendly planning, school active travel, and sustainable transportation</li></ul>We currently have volunteer positions available with the following Walking School Bus partner schools:<ul><li>Langford - Millstream Elementary</li><li>Sooke - Ecole Poirier Elementary</li><li>Nanaimo - Uplands Park Elementary</li><li>Prince Rupert - Conrad Elementary</li></ul>To Express Interest:Please send an email introducing yourself and sharing a bit about what interests you in the Walking School Bus and your relevant experience to <a href="mailto:walkingschoolbus@scyofbc.org" target="_blank">walkingschoolbus@scyofbc.org</a>. Please include a copy of your resume and indicate the following in your email:<ul><li>“Walking School Bus – Volunteer” in the subject line of your email</li><li>The city and/or specific school(s) in which you would like to volunteer</li><li>Your desired shift schedule and availability (shifts are available every school day before and after school, roughly 8-9am and 3-4pm)</li><li>Your contact information (email address and phone number)</li></ul>Volunteering with the program is subject to the completion of a clear police and vulnerable sector check.If you have any questions, please reach out to <a href="mailto:walkingschoolbus@scyofbc.org" target="_blank">walkingschoolbus@scyofbc.org</a> for assistance.

The Society for Children and Youth (SCY) of BC is a unique, provincial not-for-profit organization. Our mission is to improve the well-being of children and youth in BC through the advancement of their civic, political, economic, social, cultural, and legal rights. Since 1974, the Society has focused on providing a strong voice representing children and youth.The Society’s work focuses on four key priorities: child and youth rights, child and youth friendly communities, social justice, and organizational resilience. We have four core organizational values that the Walking School Bus is built around:<ul><li>Relationships: We know we can’t do our best work alone.</li><li>Centering Children and Youth: Children and youth know best what they are experiencing and what their needs and interests are.</li><li>Being Compassionate: Treating one another with compassion is fundamental to creating a safe and comfortable environment.</li><li>Being Resourceful: To be resourceful, we must work to find creative solutions, push boundaries, define new roadmaps, and collaborate with community partners.</li></ul>Much like a traditional yellow school bus, a Walking School Bus (WSB) is a group of students who travel to and/or from school each day along a designated route, stopping along the way to pick up more students. The bus is supported by trained adult Walk Leaders, who walk with the group daily. The bus is powered not by an engine, but on foot, by the students themselves as they walk to and from school.As a volunteer, your job is to support your group’s Walk Leader. The Walk Leader manages logistics like attendance and family communications. Your role involves playing games along the walk, getting to know the participants, and making sure no one lags too far behind – you’re acting as another pair of eyes on the walk, and helping to foster community!Volunteer walking shifts are available every weekday before and after school and are typically 30 to 45 minutes in length. No minimum availability is required; however, we encourage volunteers to commit to at least 1 regular shift per week.Benefits of volunteering with the Walking School Bus include:<ul><li>Regular exercise and fresh air on walking shifts</li><li>Recognition and perks from SCY – like gift cards, transit passes, and local business discounts</li><li>Play an important role in reducing school zone congestion</li><li>Networking and development opportunities in the fields of child-friendly planning, school active travel, and sustainable transportation</li></ul>We currently have volunteer positions available with the following Walking School Bus partner schools:<ul><li>Kelowna - A.S. Matheson Elementary</li><li>Penticton - Skaha Elementary</li></ul>To Express Interest:Please send an email introducing yourself and sharing a bit about what interests you in the Walking School Bus and your relevant experience to <a href="mailto:walkingschoolbus@scyofbc.org" target="_blank">walkingschoolbus@scyofbc.org</a>. Please include a copy of your resume and indicate the following in your email:<ul><li>“Walking School Bus – Volunteer” in the subject line of your email</li><li>The city and/or specific school(s) in which you would like to volunteer</li><li>Your desired shift schedule and availability (shifts are available every school day before and after school, roughly 8-9am and 3-4pm)</li><li>Your contact information (email address and phone number)</li></ul>Volunteering with the program is subject to the completion of a clear police and vulnerable sector check.If you have any questions, please reach out to <a href="mailto:walkingschoolbus@scyofbc.org" target="_blank">walkingschoolbus@scyofbc.org</a> for assistance.

​DATE: August 14, 2025​&nbsp; LOCATION:&nbsp;Toronto, ON – M-Dot Outreach&nbsp; COMPENSATION: $55,239 -67,560 annually prorated&nbsp; CONTRACT DURATION: until March 31, 2026LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a&nbsp;Full-time Contract Case Manager. **Please note that this role requires evening shifts from 3:00 PM to 11:00 PM**&nbsp; Job Summary&nbsp; As a Case Manager you will provide both on site and/or community-based, direct services to individuals living with mental health, physical health, and substance use challenges who may be living independently, in supportive housing or currently experiencing or have previously experienced homelessness or precarious housing. Case Managers individually and/ or as part of a team that may include a Coordinator, Peer Support Workers, Housing Support Workers, and other members of interdisciplinary teams to meet clients’ housing, health and other social needs. The program works closely to assess, plan, treat and support clients as they work toward recovery. The position may involve driving and a valid Ontario driver’s license and insurance are required.&nbsp;&nbsp; M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach, case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, which meets individuals where they are at and assists in stabilizing their health, mental health and substance use.&nbsp; M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.&nbsp; What You Will DoComplete intake assessments and working from a client&nbsp;centered approach, develop a support and recovery plan which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each individual to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.Provide crisis intervention/management and assist in the development of crisis plans with clients;Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organizationMediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;Participate in planning, organising, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.Provide 24 hour crisis support to program on a rotational basis through a pager or similar system;Assist in the preparing units for occupancy that may include moving furniture.Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issuesConducts outreach or community visits independently or with other team members or to locate and connect with identified clientsDevelops relationships with individuals served by the team and addresses basic and immediate needsEngages in crisis intervention/prevention with clientsCase manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among othersLiaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) or other financial sources as required.Completes housing applications for clients and act as an advocate to place clients in appropriate, affordable housingWorks from a harm reduction approach with clients dealing with addiction issuesAdvocates on behalf of homeless individuals in accessing a range of servicesWorks cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needsFacilitates transfer of care to appropriate internal and external wrap around services that provide clients with follow-up support services or ongoing case management or other appropriate services as identified by the clients care planclient-related activities accurately and in a timely fashion on the Client Relationship Management System’s databaseActively participates in regular supervision, case reviews, team meetings and training sessionsSubmits time sheets, expense claims and other required information in accordance with agency regulationsRepresents the agency at external workshops, inter-agency initiatives, staff training and other community-based activitiesShares the driving responsibilities with other team membersOther duties as assigned by the Program Manager, Associate Director and/ or DirectorWhat You Bring:&nbsp; Must HavesThe position requires an excellent understanding of trauma informed recovery, harm reduction, and&nbsp;psychosocial rehabilitation principles as acquired through a relevant degree in human services, coupled with at least three years of experience working with the client population in order to apply the theories to practical settings.A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health sectorKnowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.Knowledge of local community agencies and other professional services available for the client group is essential.Experience in working as part of a team of professionals.Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel across the City of Toronto.Strong understanding of anti-racism/anti-oppression frameworks.Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.Good intake assessment, crisis intervention, advocacy and problem solving skills.Computer literacy sufficient to produce and maintain files, records or statistical information.Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.Good communication skills both oral and written &nbsp;Work Environment:Possibility of being on after-hours on call, on a rotating schedule.Frequent travel to Program Sites.Ability to support individuals to prepare units for occupancy which may include moving furniture.Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to second hand smoke while performing their job duties.Some positions are required to meet people outside, making exposure to the weather an expectation of the jobThe case manager may need to walk far distances on rough terrain from time-to-time, for example uneven ground, parks, or ravines while providing outreach to community members sleeping outside.A car may not be a requirement of the position however driving for prolonged periods of time with frequent stops is an essential part of the roleWhat We Offer:E-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: August 27, 2025​

LOFT Community Services

Case Manager_FT-Contract

WE ARE GROWING AND EXPANDING OUR PROGRAMMING!The Homelessness and Addiction Recovery Treatment (HART)&nbsp;Hub&nbsp;demonstration project is a multi-disciplinary, collaborative initiative between the Parkdale Queen West Community Health Centre, and 11 partnered organizations.&nbsp; Through a “hub&nbsp;and spoke” model we will provide culturally safe and trauma informed services to individuals with complex health and social care needs. Services will include primary care and substance use care (continuum of treatment, recovery and harm reduction); mental health care and support services; supportive housing including shelter and transition beds; and social services including peer support, Case management, and employment supports. When you join us as a Financial Trustee you will be working within a passionate social service organization that puts people first, values your expertise, invests in your future through professional development opportunities and offers robust benefits including a defined benefit pension plan.&nbsp; Consider joining our team today and leverage your unique skills to positively impact the quality of life of PARC Members. Opportunity: Reporting to the Manager, Member Programs and Services, the Financial Trustee is focused on promoting independence and quality of life through the development of responsive, person-centered care plans that address the issue(s) most impacting the Member’s ability to maintain housing in the community. The individual in this role will facilitate overall well-being and resilience by helping Members to better manage their money, pay bills on time and learn basic money management skills such as budgeting, how to use a bank/ATM and the use of credit and interest rates.&nbsp; Advice, advocacy and professional support will be offered to manage a wide range of financial issues as they arise and to help Members cope with change.&nbsp; These interactions will foster hope in the possibility of a recovery and will build stability and improved quality of life through a focus on individual growth, development, and financial independence.&nbsp; When necessary, the Financial Trustee will facilitate referrals and warm connections to other services, both internal and external, to PARC. Key Responsibilities:<ul><li>Completes intake assessment and determines eligibility for the Money Matters Program.&nbsp; </li><li>Provides Member-led voluntary trusteeship services including but not limited to, person-centered financial goal setting, acquiring identification, obtaining bank accounts, rental and bill payment processing, support to access additional financial supports (OW/ODSP) and credit.</li><li>Designs and hosts 1:1 training opportunities and group-based educational workshops to build financial literacy skills and promote independence.&nbsp; </li><li>Develops strong, trusting, professional relationships that help Members to build solid relationships with landlords, creditors, service providers, banking institutions etc.&nbsp; </li><li>Facilitates referrals, in consultation with the Member to other service providers and supports as appropriate.&nbsp; </li><li>Maintains accurate and timely case note documentation and statistical reporting in TREAT in alignment with organizational policy. </li><li>Other duties as assigned.&nbsp;&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>A relevant undergraduate education in a professional discipline pertinent to the role function and/or an equivalent combination of education and relevant progressive experience, with a minimum of 2 years relevant progressive experience in direct service delivery to adults with serious mental illness/problematic substance use or in community-based setting. </li><li>Demonstrated experience working/coaching individuals on management of personal finances and financial literacy </li><li>Working knowledge of Revenue Canada requirements and processes related to taxes, benefits etc., and financial assistance programs such as Ontario Works (OW), Ontario Disability Support Program (ODSP), Canadian Pension Plan (CPP), Old Age Security (OAS). </li><li>Proficient in financial bookkeeping and record-keeping processes.&nbsp; </li><li>Highly developed interpersonal skills honed through experience in conflict resolution, crisis intervention/prevention, counseling, coaching and the ability to maintain appropriate professional boundaries. </li><li>Ability to effectively communicate both written and orally with internal and external stakeholders </li><li>Sound judgement and ability to handle matters of a confidential, political and/or sensitive nature with discretion and tact.&nbsp; </li><li>Strong understanding of and commitment to working within community development, anti-oppression, and anti-racist frameworks, including current issues and trends and the role that community-based organizations contribute to local neighbourhoods. </li><li>Understanding and analysis of the systemic nature of oppression, particularly the intersection of race, gender, sexuality, and class.&nbsp; Knowledge of, and experience in, the application of recovery principles, client-centered, harm reduction, trauma-informed and anti-oppression practices.&nbsp; This position requires a commitment to and a passion for social justice. </li><li>Sound knowledge of applicable legislation (Landlord Tenant Act, PHIPA, and Human Rights Code etc.) </li><li>Good time management skills and the ability to prioritize workload as needed </li><li>Familiar with professional standards of case notation, documentation, and assessment </li><li>Proficient in all Microsoft Office applications (Excel, Word, and PowerPoint) and Smartsheet.&nbsp;</li></ul>PARC is an equal opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.We thank all applicants for their interest and advise that only those selected for an interview will be contacted.If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.

HART Hub Money Matters Financial Trustee

Job Title&nbsp;Bilingual Counsellor - Relief QuebecShift ID RQR-0209-RFB196RQR-0209-RFB197Location&nbsp;Remote - Quebec&nbsp;Start Date Shift DescriptionThe Relief counsellor must work a minimum of 4 shifts (20h) in a calendar monthThe Relief counsellor must be available to work at least 1 weekend shift per calendar month (between Friday 5:00pm to Monday 7:00am EST)Shift RotationSunMonTueWedThuFriSatWeek 1 Week 2 Salary:$31,36/hourJob Type:Relief PermanentJob Posting Close DateAugust &nbsp;27 2025 Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.&nbsp; &nbsp;We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.&nbsp;Unlock your potential. Carve out a career as unique as yourself. Grow with us.&nbsp;Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling&nbsp;and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.&nbsp; Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.&nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;  &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:  &nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The Feel Out Loud Campaign Cabinet</a> –&nbsp;a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada&nbsp;  &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>, a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities:&nbsp;As a KHP counsellor, you will&nbsp;provide&nbsp;single session solution focused&nbsp;support to young people via&nbsp;anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.&nbsp;What&nbsp;You’ll&nbsp;Bring:&nbsp;<ul type="disc"><li>Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.&nbsp;</li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management.&nbsp;</li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.&nbsp;</li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs.&nbsp;</li><li>The ability to communicate with empathy, curiosity and professionalism.&nbsp;</li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model.&nbsp;</li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.&nbsp;</li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy).&nbsp;</li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul> &nbsp;What&nbsp;You’ll&nbsp;Need:&nbsp;<ul type="disc"><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;</li><li>Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions);&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for. New Hire Training Dates - 2025 English Training:&nbsp;October 6 to October 9 &nbsp;from 10:00am to 6:00pm EST andOctober 13 &nbsp;to October 16 from 12:00pm to 8:00pm ESTFrench Training:&nbsp;November 3 to November 6 &nbsp;from 10:00am to 6:00pm EST andNovember 10 to November 13 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: November 17 to November 20 &nbsp;from 10:00am to 6:00pm EST andNovember 24 to November 27 from 12:00pm to 8:00pm EST &nbsp;Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Kids Help Phone

Bilingual Counsellor - Remote - Relief -  Quebec

​DATE: August 14, 2025​&nbsp; LOCATION:&nbsp;&nbsp;Toronto, ON – Assist Living - Simon&nbsp; COMPENSATION: $64,933 - $76,560 annually proratedLOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a&nbsp;Full-time Permanent Coordinator. Job Summary&nbsp; The Coordinator provides team leadership in the overall service delivery and day-to-day operations of the Service. They provide a range of assistance and support in facilitating optimal client care.&nbsp; What You Will Do&nbsp; In conjunction with the Program Manager, the position facilitates the operation by:Overseeing all aspects of the site management of the Service. This includes managing all health and safety requirements and general maintenance and security.Promoting the personal empowerment of each client by assisting in creating a program and programming that builds a rapport through coaching, mentoring and support, enabling each to meet the daily requirements of their living environment; advocating on their behalf in navigating the social services and health care systems to ensure accessibility and availability of services; mediating issues or conflicts between clients, or residents and neighbours, teaching conflict resolution; following-up on issues with clients to ensure resolution;Providing direction and support to staff involved in direct service delivery; scheduling staff, assigning duties, assisting in the selection, orientation, training and performance management of staff; assisting with recruiting and hiring; developing and implementing operating procedures for the site and ensuring compliance with established standards; maintaining a general awareness of the daily activities and client issues and identifying staffing issues;Monitoring the operations of the site and ensuring compliance with property standards and fire codes; ensure the program is following health and safety standards; coordinating the acquisition, use and maintenance of furniture, supplies and equipment, contacting appropriate source for repairs; maintaining accurate records and files on the provision of service to residents/clients, ensuring that incident reports have been completed and processed; maintaining the petty cash;Participating in the regular service planning processes which includes preparing the service plan, operating plan, client satisfaction feedback process, quality improvement and other research activities; identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; compiling program evaluation reports and statistical information, inputting as required;Organizing and participating in client meetings or other group activities which promote the well being of the residents and the smooth operation of the service; providing other related assistance as required.Required to be on after-hours on call, on a rotating scheduleWhat You Bring&nbsp; Must HavesA degree/diploma in health care/social services or other related field with a minimum of five years relevant experience in the mental health sectorThe position requires an excellent understanding of harm reduction and psychosocial rehabilitation principles as acquired through a post secondary degree/diploma in human services, coupled with at least five years of experience providing community support services to the client population in order to provide team leadership in the application of the theories to practical settings.Knowledge is required of the issues faced by adults with special needs and of a marginalized client group which can include addictions, cognitive impairments, HIV/AIDSExperience in program development, planning and evaluation.An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.Experience in conducting meetings or facilitating groups, good analytical, time management, and organizational skills to co-ordinate and follow-up on issues or activities with clients.Excellent interpersonal, communication and counselling skills are required to provide team leadership and support and to engage the clients in some highly personal areas.Advocacy skills with knowledge of local community agencies and other professional services available for the client group and an ability to establish effective relationships with service providers, residents’ families and friends.Good intake assessment, crisis intervention, advocacy and problem solving skills.Computer literacy sufficient to produce and maintain files, records or statistical information.A valid Ontario driver’s license may be required for the positionWork Environment&nbsp; Frequent bending, kneeling and reaching, combined hours of sitting and standing while using office equipment and computers, light lifting of supplies and materials from time to time. May be required to be on-call as emergency contact for after hours. Staff will be required to work in client rooms and may be exposed to second hand smoke.What We OfferA comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disabilityDefined Benefits Pensions Plan24/7 Employee Assistance ProgramE-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionTuition reimbursement programMaternity-leave and Parental leave top up programOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;August 28, 2025​

Coordinator_FT-Perm

Job Title&nbsp;Bilingual Counsellor - Part-Time - &nbsp;QuebecShift IDRQO-0406-PTB217 Location&nbsp;Remote - QuebecStart Date Shift Description26 average scheduled weekly hours; 22.5 average weekly paid hours.Shift RotationSunMonTueWedThuFriSatWeek 17:00pm&nbsp; to&nbsp; 3:30am EST7:00pm&nbsp; to&nbsp; 3:30am EST 7:00pm&nbsp; to&nbsp; 3:30am EST Week 27:00pm&nbsp; to&nbsp; 3:30am EST 7:00pm&nbsp; to&nbsp; 3:30am EST 7:00pm&nbsp; to&nbsp; 3:30am EST Salary:$31,36/hourJob Type:Part-Time PermanentJob Posting Close DateAugust 27&nbsp; 2025 Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.&nbsp; &nbsp;We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.&nbsp;Unlock your potential. Carve out a career as unique as yourself. Grow with us.&nbsp;Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling&nbsp;and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.&nbsp; Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.&nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;  &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:  &nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The Feel Out Loud Campaign Cabinet</a> –&nbsp;a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada&nbsp;  &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>, a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities:&nbsp;As a KHP counsellor, you will&nbsp;provide&nbsp;single session solution focused&nbsp;support to young people via&nbsp;anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.&nbsp;What&nbsp;You’ll&nbsp;Bring:&nbsp;<ul type="disc"><li>Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.&nbsp;</li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management.&nbsp;</li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.&nbsp;</li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs.&nbsp;</li><li>The ability to communicate with empathy, curiosity and professionalism.&nbsp;</li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model.&nbsp;</li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.&nbsp;</li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy).&nbsp;</li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul> &nbsp;What&nbsp;You’ll&nbsp;Need:&nbsp;<ul type="disc"><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;</li><li>Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions);&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for. Please note our training dates below for the new year - 2025. Training is mandatory: English Training: August &nbsp;11 to August &nbsp;14 from 10:00am to 6:00pm EST andAugust 18 &nbsp;to August 21 from 12:00pm to 8:00pm ESTFrench Training: August 25 to August 28 from 10:00am to 6:00pm EST andSeptember 2 to September 6 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: October 6 to October 9 &nbsp;from 10:00am to 6:00pm EST andOctober 13 &nbsp;to October 16 from 12:00pm to 8:00pm ESTFrench Training: November 3 to November 6 &nbsp;from 10:00am to 6:00pm EST andNovember 10 to November 13 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: November 17&nbsp;to November 20 &nbsp;from 10:00am to 6:00pm EST andNovember 24 to November 27 from 12:00pm to 8:00pm EST &nbsp;Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Bilingual Counsellor - Remote - Part-Time -  Quebec -

Job Title&nbsp;Bilingual Counsellor - Full-Time - &nbsp;OntarioShift IDROO-0713-FTB229 Location&nbsp;Remote - OntarioStart Date Shift Description40 average scheduled weekly hours; 35 average weekly paid hours.Shift RotationSunMonTueWedThuFriSatWeek 1 11:00pm&nbsp; to&nbsp; 7:000am EST11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST Week 2 11:00pm&nbsp; to&nbsp; 7:000am EST11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST Salary:$31,36/hourJob Type:Full-Time PermanentJob Posting Close DateAugust 27 2025 Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.&nbsp; &nbsp;We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.&nbsp;Unlock your potential. Carve out a career as unique as yourself. Grow with us.&nbsp;Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling&nbsp;and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.&nbsp; Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.&nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;  &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:  &nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The Feel Out Loud Campaign Cabinet</a> –&nbsp;a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada&nbsp;  &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>, a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities:&nbsp;As a KHP counsellor, you will&nbsp;provide&nbsp;single session solution focused&nbsp;support to young people via&nbsp;anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.&nbsp;What&nbsp;You’ll&nbsp;Bring:&nbsp;<ul type="disc"><li>Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.&nbsp;</li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management.&nbsp;</li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.&nbsp;</li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs.&nbsp;</li><li>The ability to communicate with empathy, curiosity and professionalism.&nbsp;</li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model.&nbsp;</li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.&nbsp;</li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy).&nbsp;</li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul> &nbsp;What&nbsp;You’ll&nbsp;Need:&nbsp;<ul type="disc"><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;</li><li>Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions);&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for. Please note our training dates below for the new year - 2025. Training is mandatory: English Training:&nbsp;October 6 to October 9 &nbsp;from 10:00am to 6:00pm EST andOctober 13 &nbsp;to October 16 from 12:00pm to 8:00pm ESTFrench Training:&nbsp;November 3 to November 6 &nbsp;from 10:00am to 6:00pm EST andNovember 10 to November 13 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: November 17 to November 20 &nbsp;from 10:00am to 6:00pm EST andNovember 24 to November 27 from 12:00pm to 8:00pm EST &nbsp;Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

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