field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

<h3>Job Description</h3>Job Posting: &nbsp;Manager, Donor, Data &amp; Gift ProcessingType: Full-Time, Permanent position&nbsp;Location: Ottawa&nbsp;Salary Range: $81,000-$102,100 per year, with a hiring range of $81,000-$91,000Posting Date: December 01, 2025Application Deadline: December 15, 2025 &nbsp;Expected Start Date: January 26, 2026Background &nbsp;The Ottawa Food Bank is seeking strategic, collaborative, and purpose-driven Manager, Donor, Data &amp; Gift processing to lead and enhance donor data management and gift processing functions. This newly created role reflects the organization’s continued growth and commitment to operational excellence in support of our mission to fight hunger and nourish communities.&nbsp;While gift processing was previously overseen within Finance &amp; Accounting, the integration of donor data management and gift processing under one portfolio recognizes the need for dedicated leadership to ensure efficiency, accuracy, and strategic oversight. The Manager will play a key role in building scalable systems, improving data integrity, and ensuring that every donor interaction is supported by reliable information and seamless processes.&nbsp;As a trusted partner across teams, the Manager will help shape a best-in-class donor experience, enabling stronger relationships, deeper engagement, and greater impact for the communities we serve.About Us&nbsp;The Ottawa Food Bank is the leading emergency food provider in the National Capital Region, supporting a network of nearly 100 community food programs. Each year, we respond to more than 556,000 visits, of which 37% are children, reflecting the ongoing and urgent need across our community.&nbsp;Through the generosity of our donors, partners, and volunteers, we distribute approximately 8.3 million pounds of food annually, ensuring equitable access to nutritious food for individuals and families facing food insecurity throughout Ottawa. &nbsp;SUMMARY&nbsp;Reporting to the Director of Finance &amp; Administration, the Manager, Donor, Data &amp; Gift Processing provides strategic leadership for all donor data management and gift processing activities at the Ottawa Food Bank.&nbsp;This new role reflects our organization’s growth and need for dedicated leadership to strengthen data governance, enhance system performance, and ensure a seamless donor experience.&nbsp;The Manager oversees a small team, leads the transition to Raiser’s Edge NXT, and acts as a key connector between Fundraising, Finance, and external partners to drive efficiency, accuracy, and strategic insight&nbsp;MAJOR RESPONSIBILITIES&nbsp;Leadership &amp; Team Management&nbsp;<ul><li>Provide strategic and operational leadership to a team of three, including the Database Officer and Gift Processing Coordinator. </li><li>Establish clear goals, performance standards, and performance indicators for each team member, review progress quarterly, and document outcomes in alignment with organization objectives. </li><li>Drive transformation and continuous improvement by leading automation, workflow redesign, and system integration initiatives. </li><li>Foster a culture of accountability, collaboration, and continuous improvement. </li><li>Promote knowledge sharing and self-sufficiency among Raiser’s Edge users. </li><li>Represent the team in cross-functional and leadership meetings.&nbsp;</li></ul>Gift Processing &amp; Donor Experience&nbsp;<ul><li>Provide strategic leadership and oversight of all gift processing activities, ensuring workflows are efficient, accurate, and donor-centered. </li><li>Design and refine internal and external processes to meet high service standards, including timely receipt, acknowledgements, and resolution of donor inquiries. </li><li>Monitor and evaluate the performance of third-party gift processing vendors, conducting regular reviews, and ensuring accountability. </li><li>Take the lead on implementing recommendations resulting from the ongoing Gift Processing Life Cycle Assessment, translating findings into actionable process, technology, and workflow improvements that strengthen efficiency and donor experience. </li><li>Oversee donor acknowledgements, ensuring timeliness, accuracy, and efficiency through automation and technology enhancements </li><li>Lead recurring donor management, including handling failed payments, updating payment methods, and tracking donor retention. </li><li>Collaborate with Finance to ensure accurate monthly and year-end reconciliation of donation revenue. </li><li>Ensure full compliance with CRA receipting standards, internal audit controls, and donor data privacy regulations. </li><li>Develop and enforce SOPs for handling exceptions such as refunds, duplicate transactions, and donor corrections. </li><li>Create a strategic roadmap for gift processing operations, evaluating in-house, outsourced, and hybrid models. </li><li>Implement quality control processes and produce monthly reports on gift volumes, error rates, and turnaround times.&nbsp;</li></ul>Raiser Edge Data Management &amp; System Integration&nbsp;<ul><li>Serve as the lead authority on Raiser’s Edge and related fundraising technologies, ensuring data accuracy and system reliability. </li><li>Lead the transition to Raiser’s Edge NXT Cloud, managing internal stakeholders, vendors, and consultants. </li><li>Oversee the implementation of recommendations resulting from the current assessment of direct mail segmentation and data pulls, translating findings into practical system improvements, automation solutions (e.g. Poer Automate, Power Platform), and improved data workflows that support efficient and targeted fundraising. </li><li>Oversee configuration, testing, and rollout of system updates and integrations. </li><li>Guide strategic decisions on system use, access, and training to maximize efficiency. </li><li>Oversee and support integrations between Raiser’s Edge and third-party platforms including Import-O-Matic, Merge-Omatic, Omatic Cloud, automatic gift scanning and processing tools, Raisin, Payment processors (e.g.BBMS) current and emerging online donation platform, and internal systems.&nbsp;</li><li>Stay current with Blackbaud best practices and product developments. </li><li>Support evaluation of new fundraising technologies for compatibility and alignment with data standards. </li><li>Maintain a centralized knowledge base for procedures and best practices.&nbsp;</li><li>Other tasks and duties as per job description (attached)&nbsp;</li></ul>KNOWLEDGE AND COMPETENCIES&nbsp;<ul><li>Demonstrated expertise in gift processing, CRA compliance, and donor data management. </li><li>Advanced proficiency with Raiser’s Edge (Database View &amp; NXT), ImportOmatic, and related tools. </li><li>Proven leadership and project management experience with the ability to lead staff, manage cross-departmental initiatives. </li><li>Strong analytical and technical skills to develop reports, dashboards, and data insights using tools such as Power BI. </li><li>Excellent communication, collaboration, and problem-solving abilities. </li><li>Strategic mindset with attention to detail, continuous improvement, and operational excellence.&nbsp;</li></ul>EDUCATION AND EXPERIENCE&nbsp;<ul><li>Bachelor's degree in information systems, Business Administration, Data Analytics, Nonprofit Management, or related field. </li><li>6+ years of progressive experience in nonprofit operations, donor database management, or gift processing. </li><li>2+ years of leadership experience overseeing staff, systems, or cross-functional projects. </li><li>Experience with data migration, automation, and system integration is considered an asset. </li><li>Professional certifications in data management or nonprofit technology are assets.&nbsp;</li></ul>PROBLEM-SOLVING&nbsp;The incumbent applies analytical and strategic judgment to diagnose and resolve complex issues related to data accuracy, system integration, and compliance.&nbsp;Anticipates risks, identifies root causes, and implements preventive measures that enhance reliability and donor trust.&nbsp;SUPERVISION&nbsp;Provides strategic direction and hands-on oversight to direct reports, setting clear goals, coaching staff, and fostering a culture of accountability, collaboration, and continuous improvement.&nbsp; Promotes a donor-centered culture, ensuring all interactions reflect the Ottawa Food Bank’s professionalism, responsiveness, and values.&nbsp;WORKING ENVIRONMENT AND TRAVELThis is a full-time position, typically scheduled from Monday to Friday. Work is normally performed in an office environment with occasional remote work, as agreed to with your direct supervisor. Travel is not generally required. &nbsp;&nbsp;PHYSICAL AND MENTAL REQUIREMENTS&nbsp; &nbsp;Limited physical activity is required to perform the duties of the position. The position requires considerable, prolonged concentration, attention to detail, planning and prioritizing, and numeracy.LANGUAGE REQUIREMENTS&nbsp;Excellent English language skills (verbal and written) are required for the position. &nbsp;Proficiency in French (spoken and written) is an asset as is the ability to communicate other languages.APPLICATION PROCESS&nbsp;Interested applicants should submit a resume and cover letter. &nbsp;Shortlisted candidates will be contacted for screening and interviews. &nbsp;For a comprehensive overview of this pivotal role and its full scope of responsibilities, please access the complete job description <a href="https://ottawafoodbank-my.sharepoint.com/:b:/g/personal/rahma_ottawafoodbank_ca/IQCB5pKMKiVDR6XPIRML2XCwAeg94SkQ9J_MV3FjgfMXQWs?e=ozSgdR" target="_blank">Manager, Donor Data &amp; Gift Processing Job Description.pdf</a>. Candidates are strongly encouraged to familiarize themselves with the details of this position as contained in the job description. Candidates are strongly encouraged to familiarize themselves with the details of this position as contained in the job description.&nbsp;The Ottawa Food Bank is committed to fostering diversity and inclusivity in our workforce. We actively encourage applications from individuals of all backgrounds, including those with disabilities, and members of the 2SLGBTQI+ and BIPOC communities. &nbsp;In our commitment to accessibility, the Ottawa Food Bank provides accommodations for persons with disabilities throughout the entire recruitment process. If you require accommodation, please inform your recruiter, and we will ensure that your needs are met. &nbsp;Ready to apply? Submit your application by the deadline to join a collaborative and mission-driven organization making an impact in the community.&nbsp;

Ottawa Food Bank

MANAGER, DONOR DATA & GIFT PROCESSING

Location:&nbsp;24 Colonnade Road, Ottawa ON (free parking on-site)Schedule: Daytime, Monday to FridayStarting Salary: $76,000/yearMake a difference where fairness and service matter We’re looking for a Bilingual Employee and Labour Relations Advisor to guide managers and employees through complex workplace matters with professionalism, empathy, and sound judgment.As a key member of our Employee and Labour Relations (ERLR) team, you’ll help ensure that our policies, collective agreements, and legislation are applied consistently and fairly across the organization.What You’ll Do<ul><li>Advise managers and employees on HR policies, collective agreements, and employment legislation (ESA, Human Rights Code, WSIB / CSPAAT)</li><li>Support performance management and disciplinary actions to ensure decisions are fair, consistent, and compliant</li><li>Lead and support workplace investigations (harassment, sexual harassment, violence, or other sensitive cases)</li><li>Assist in the preparation of grievances, arbitration files, and bargaining documentation</li><li>Collaborate with union representatives to resolve issues early and maintain constructive relationships</li><li>Coordinate medical accommodations, return-to-work, and attendance management processes</li><li>Respond to inquiries from the Human Rights Tribunal, Ministry of Labour, and other agencies</li><li>Maintain case documentation, prepare reports, and support process improvements within the HR department</li></ul>You’re a good fit if…<ul><li>You bring sound judgment, discretion, and tact to sensitive HR and employee relations matters</li><li>You’re skilled in investigations, conflict resolution, and labour relations in unionized and non-unionized environments</li><li>You have excellent communication and interpersonal skills in both English and French</li><li>You enjoy helping leaders and employees navigate challenging conversations and build better workplaces</li></ul>Your must-haves:<ul><li>Bilingualism (French/English) is required</li><li>Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered</li><li>CHRP/CRHA designation is preferred</li><li>Minimum 3 years of progressive HR experience, with a focus on employee and labour relations.</li><li>Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB)</li><li>Experience in policy interpretation, case management, and providing HR advice</li><li>Secret level Security Clearance (or eligibility to obtain)</li></ul>What’s in it for you?<ul><li>Work for a reputable and nationally known company </li><li>Work in a challenging and rewarding work environment</li><li>Employer paid professional development</li><li>A comprehensive benefits package</li><li>Generous paid time off, holidays and sick days</li><li>Retirement plans with company matching of employee contributions</li><li>Employee discount programs, social outings and holiday gatherings</li></ul>Application ProcessIf we are the right fit for you, we want to hear from you! Send us your resume and cover letter to <a href="competition@commissionaires-ottawa.on.ca">competition@commissionaires-ottawa.on.ca</a>NOTE:&nbsp;Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.&nbsp;In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.&nbsp;Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.&nbsp;We appreciate all who apply, however we will only be contacting candidates of interest.#HumanResources #EmployeeRelations #LabourRelations #BilingualJobs #OttawaJobs #CHRP #CRHA #HRAdvisor #EmploymentLaw #HR #NowHiring #CommissionairesOttawa

Commissionaires Ottawa

Bilingual Employee and Labour Relations Advisor

<h2>About us</h2>The Parent Resource Centre, a children’s charity, is a leader in holistic family support programs and comprehensive training for professionals. With a focus on child development, parent support, training, and research, the PRC has a lasting impact on the well-being of children.<h2>What you will do</h2><ul><li>Develop and implement family resilience programs that support child development and parental engagement.</li><li>Collaborate with community partners to enhance program outreach and effectiveness.</li><li>Provide training and support to staff and volunteers involved in program delivery.</li><li>Monitor and evaluate program outcomes to ensure alignment with organizational goals.</li><li>Report on program progress and make data-driven recommendations for improvements.</li></ul><h2>What we are looking for</h2><ul><li>Required: Bachelor’s degree in Social Work, Psychology, or a related field.</li><li>Required: Minimum of 3 years of experience in program management or family support services.</li><li>Strong interpersonal and communication skills.</li><li>Optional: Experience working with diverse communities and understanding of multicultural issues.</li><li>Optional: Fluency in French.</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a meaningful impact on families and children.</li><li>Collaborative and supportive work environment.</li><li>Competitive salary and benefits package.</li><li>Professional development and training opportunities.</li></ul><h2>Our Hiring process</h2><ul><li>Initial screening of applications.</li><li>First round interview with HR and program team.</li><li>Second round interview with senior management.</li><li>Reference checks and final offer.</li></ul><h2>Place of work / Location</h2><ul><li>Ottawa, Ontario, Canada</li></ul>

Parent Resource Centre

Family Resilience Program Manager

FULL TIME, REGULAR POSITION SALARY RANGE: $81,855 - $96,300Benefits include: • Extended Health and Dental benefits including Life, AD&amp;D and LTD • Healthcare of Ontario Pension Plan (HOOPP) • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional development time and fundsSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.This position will operate as part of the new HART Hub. The HART Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT) led by South Riverdale Community Health Centre and St. Michael’s Homes with support from Anishnawbe Health Toronto, Gerstein Crisis Centre, The Neighbourhood Group, Michael Garron Hospital, Alpha House, Fontbonne Ministries, The Salvation Army, 2-Spirited People of the 1st Nations, Woodgreen Community Services, Comprehensive Treatment Clinic and The Neighbourhood Organization.The Program Manager, Substance Use &amp; Mental Health is responsible for the supervision and support of a diverse team of staff, and provides site specific and cross organization support for the Substance Use &amp; Mental Health team. The Program Manager, Substance Use &amp; Mental Health works collaboratively with other SUMH management team members to ensure both clinical and non-clinical services are delivered in a way that maximizes positive client impact. This position is expected to work onsite.Responsibilities: • Direct and manage the work of interdisciplinary teams • With support, conduct all required recruitment activities to ensure the Substance Use &amp; Mental Health teams are appropriately staffed • Provide supervision and ongoing guidance, feedback, recognition and coaching • Create staffing schedules for Substance Use &amp; Mental Health teams • Support staff development opportunities • Conduct probationary and annual performance reviews • Support the development and maintenance of a strong team • Work with program staff to resolve problems as they arise • Coordinate team meetings • Support team to build capacity through organizing skill sharing and training opportunities as well as resource mobilization • Address performance issues as they occur and make effective recommendations with respect to disciplinary steps up to and including termination, in consultation with the Director, Substance Use &amp; Mental Health • Work with Operational Health Systems team to ensure all programmatic and client information is properly documented • Coordinate daily/weekly/monthly/annual priorities, work plans and work flow for all identified programs, in conjunction with the Director, Substance Use &amp; Mental Health • Ensure supportive, strengths-based, trauma-informed, and anti-racist/anti-oppressive approaches are utilized in all aspects of program planning and direct service • Develop targets, timelines and processes to successfully manage tasks and workflow • Address day to day program and participant-related issues and ensure these are resolved in a clear, professional, timely manner • Utilize a community development approach to engaging those with lived experience of drug use, poverty, oppression and/or marginalization within Substance Use &amp; Mental Health Programs (e.g. employment, education/training, volunteering, advisory and liaison committees, and developing, implementing and participatory evaluation of programs and services) • Develop and coordinate team approaches to meeting the complex short and longer-term crisis intervention, counselling, case management and referral issues/needs of participants • Monitor, support, train and evaluate the ongoing development and implementation of Substance Use &amp; Mental Health related services • Identify and respond to increased risks, trends and gaps in programs, by offering services and support that respond to community feedback and meets diverse needs • Guide and support Substance Use &amp; Mental Health staff in providing trauma informed programming, recovery based programming, and short-term case management to support participants in personal health goals &amp; improving social determinants of health • Provide direct crisis intervention counselling, crisis de-escalation, conflict resolution, overdose response, safety planning and suicide risk assessments/response where needed • Develop and maintain collaborative team programming and partnerships within Substance Use &amp; Mental Health and other inter-disciplinary teams and programs at SRCHC, as well as with community partners and other service agencies to provide or improve services for people who use drugs • Advocate at local, provincial and national levels with and on behalf of those who take/use drugs, for equitable policies, legislation and funding, and access to health care, mental health, housing, legal and other support services needed to live safe and healthy lives • Maintain records, reports and other statistical information, and provides accurate and timely reports, stats, stories of impact as required • Make recommendations related to supplies and other purchases, and monitor budgets and expenditures in conjunction with the Director, Substance Use &amp; Mental Health • Develop, and coordinate effective print and electronic information and materials and give presentations for diverse audiences • In collaboration with Leadership, ensure all funding reports are completed and submitted as per accountability agreements and prepare funding proposals when requested • Support evaluation activities required by funders, including collation of in-house data • Support quality improvement initiatives across sites including chart reviews and case studies to support evaluation efforts • Ensure the successful coordination of client-centred services that align with best practices/guidelines • Ensure programs and services are meeting community needs and address identified risks, trends and gaps • Lead and support cross-organizational initiatives as required • Contribute to all program and organization planning activities • All other duties as requiredQualifications: • University degree in a related discipline i.e. health care, social work or equivalent combination of education and employment experience • 2-5 years progressive experience coordinating programs, managing and supervising staff • Registered Regulated Health Care Professional preferred • Current college membership as regulated under the Regulated Health Professions Act, 1991 maintained as applicable • Must have demonstrated experience and understanding of harm reduction practices, recovery methodologies, and substance use care • Demonstrated ability to supervise and support staff to ensure, client-centred, effective and efficient work processes • Experience working in, coordinating, managing and/or supervising staff within inter-professional approach that addresses health inequities and social determinants using an anti-oppressive approach • Demonstrated ability to develop and implement strategies to promote diversity and positive working relationships within the organization and across partner sites • Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others • Solid interpersonal, supervisory and critical thinking skills • Strong organizational skills • Excellent verbal and written communication skills • Proficiency in the use of computer technology and various software applications • Ability to work independently and as a member of a multi-disciplinary team • Knowledge and experience advocating for systemic change • A strong interest in issues affecting people who are homeless, living with a mental illness or substance use, and complex health needs • Overdose response and crisis de-escalation an asset • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is not for an existing vacancy.This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – Program Manager, SUMH South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “Program Manager, SUMH” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a non-bargaining unit position. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

South Riverdale Community Health Centre

Program Manager, Substance Use & Mental Health

Community Legal Services of Ottawa is seeking a bilingual Intake Paralegal to provide summary advice to clients and triage intakes based on need and urgency. This is a one-year contract with the possibility of becoming a permanent position. For more information, visit:<a href="https://www.clsottawa.ca/blog/job-posting-intake-paralegal/" target="_blank">https://www.clsottawa.ca/blog/job-posting-intake-paralegal/</a>Services juridiques communautaires d’Ottawa recherche un·e parajuriste bilingue pour l’accueil des clients, chargé·e de fournir des conseils sommaires et de trier les demandes en fonction des besoins et de l’urgence. Il s’agit d’un contrat d’un an, avec possibilité de devenir un poste permanent. &nbsp;Pour de plus amples renseignements, visitez:<a href="https://www.clsottawa.ca/fr/blog/affiche-de-poste-parajuriste-daccueil/" target="_blank">https://www.clsottawa.ca/fr/blog/affiche-de-poste-parajuriste-daccueil/</a>

Community Legal Services of Ottawa | Services juridiques communataires d'Ottawa

Bilingual Intake Paralegal / Parajuriste d'accueil bilingue

Community Legal Services of Ottawa is seeking a paralegal for a permanent position. The successful candidate will represent clients in income support matters including public benefits and workers’ compensation cases and will collaborate on community-based legal initiatives. &nbsp;For more information please visit:<a href="https://www.clsottawa.ca/blog/job-posting-paralegal/" target="_blank">https://www.clsottawa.ca/blog/job-posting-paralegal/</a>Services juridiques communautaires d’Ottawa recherche un·e parajuriste pour un poste permanent. Le/La candidat·e retenu·e représentera nos clients dans des dossiers de prestations de revenu et d’indemnisation des accidentés du travail et collaborera sur des initiatives juridiques communautaires. Pour de plus amples renseigements, visitez:<a href="https://www.clsottawa.ca/fr/blog/affiche-de-poste-parajuriste/" target="_blank">https://www.clsottawa.ca/fr/blog/affiche-de-poste-parajuriste/</a>

Paralegal / Parajuriste

SCOPE:The Executive Director (ED) of the Matthews House Hospice Foundation (MHHF) provides visionary leadership, strategic direction, and operational oversight to ensure strong and sustainable philanthropic support for Matthews House Hospice. The ED is responsible for fundraising, donor relations, community engagement, financial stewardship, and the overall management of the Foundation. This role is central to advancing the mission of Matthews House Hospice and strengthening its presence throughout South Simcoe.&nbsp;DUTIES AND RESPONSIBILITIES:&nbsp;1. Strategic Planning, Growth, and Innovation<ul><li>Lead the development and implementation of long-term strategic plans that support organizational growth and sustainability.</li><li>Identify and implement new fundraising strategies and diversified revenue streams.</li><li>Monitor trends in the non-profit and healthcare sectors to align strategic goals with emerging opportunities.</li><li>Evaluate and enhance communication, marketing, and engagement strategies to support long-term success.</li><li>Identify and implement technological advancements to improve service delivery, donor engagement, and operational efficiency.</li></ul>&nbsp;2. Building Relationships and Advocacy<ul><li>Serve as the public face of the MHHF, fostering meaningful relationships with donors, community partners, and stakeholders.</li><li>Build strong partnerships across South Simcoe, including social service organizations, local businesses, and community leaders.</li><li>Attend community events to increase visibility and engagement for MHHF.</li><li>Strengthen donor retention strategies while cultivating new relationships for long-term growth.</li><li>Represent the Foundation with professionalism, compassion, and integrity in all public and media interactions.</li></ul>&nbsp;3. Fundraising and Donor Engagement<ul><li>Develop and implement donor engagement strategies, including stewardship programs, major gifts, annual giving, planned giving, signature events and grants.</li><li>Lead the planning and execution of fundraising events and campaigns.</li><li>Ensure exceptional donor stewardship, recognition, and communication.</li><li>Manage donor information with respect to privacy, confidentiality, and CRA compliance, including database management and receipting processes.</li><li>Demonstrate strong storytelling skills to align donor interests with organizational impact.</li></ul>4. Leadership, Team Development, and Culture<ul><li>Lead, mentor, and inspire a dedicated team to achieve organizational goals.</li><li>Foster a supportive, collaborative, and accountable workplace culture grounded in respect, integrity, compassion, community, and excellence.</li><li>Promote professional growth and development through mentorship, coaching, and training opportunities.</li><li>Provide clear direction, set performance expectations, and ensure accountability across all roles.</li><li>Ensure effective team communication and coordination to maintain a high-performing organization.</li></ul>&nbsp;5. Administration, Financial Management, and Board Support<ul><li>Develop and manage the annual budget, monitor revenue streams, and ensure responsible financial stewardship.</li><li>Approve expenditures and monitor financial performance to meet revenue and expense targets.</li><li>Oversee financial reporting, audits, and compliance with regulatory requirements.</li><li>Maintain strong relationships with the Board of Directors, providing regular updates on financial health, operational priorities, and strategic initiatives.</li><li>Support the Board in governance, planning, and decision-making processes.</li><li>Manage communication, marketing, and social media for both MHHF and Matthews House Hospice.</li></ul>&nbsp;QUALIFICATIONS &amp; EXPERIENCE:Education<ul><li>University degree in Business, Marketing, Communications, or Public Relations.</li><li>Minimum 5 years of fundraising and relationship management experience.</li><li>Experience in closing major donation and sponsorship agreements, in excess of $10,000.</li><li>Demonstrated ability to acquire donation and sponsorship agreements with executive level prospects.</li><li>Able to build and maintain lasting relationships with organizational departments, key fundraising partners, other stakeholders.</li><li>Knowledge of fundraising principles, methods, practices, and techniques.</li><li>Excellent communication and marketing skills, including presentation experience to large and diverse audiences.</li><li>Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness.</li></ul>&nbsp;Leadership &amp; Sector Knowledge<ul><li>Progressive leadership experience with a demonstrated history of leading diverse teams.</li><li>Experience in the non-profit, community health, or palliative care sector is preferred.</li><li>Demonstrated success in strategic planning, organizational growth, and change management.</li><li>Collaborative, creative, empathetic, and empowering leadership style.</li><li>Ability to navigate complex challenges with calmness, clarity, and executive presence.</li></ul>&nbsp;Fundraising &amp; Community Engagement<ul><li>Proven experience in fundraising, donor relations, event management, or marketing within a non-profit or social services environment.</li><li>Extensive knowledge of fundraising strategies including major gifts, planned giving, annual campaigns, and grants.</li><li>Demonstrated ability to build relationships with donors, stakeholders, and community leaders.</li><li>A proven track record of growing revenue and scaling organizational development.</li><li>Experience in government relations and advocacy related to fundraising or community engagement.</li></ul>&nbsp;Financial &amp; Administrative Skills<ul><li>Strong financial management experience, including budget preparation, analysis, and reporting.</li><li>Business acumen, political acuity, and strong conflict resolution skills.</li><li>Experience working effectively with and reporting to a Board of Directors.</li><li>Technological proficiency, including experience with CRM systems and digital engagement tools.</li></ul>&nbsp;Communication &amp; Interpersonal Skills<ul><li>Exceptional communication skills, including public speaking, media engagement, and stakeholder relations.</li><li>Ability to communicate with compassion and empathy when working with families, donors, and community members connected to palliative care.</li><li>Strong storytelling ability to articulate impact and inspire donor support.</li></ul>&nbsp;JOB REQUIREMENTS:&nbsp;<ul><li>Clean Criminal Record/Vulnerable Sector police check.</li><li>Valid driver’s license and reliable transportation.</li><li>Excellent interpersonal skills.</li><li>Ability to work both independently and as a leader of a team of staff and volunteers.</li><li>Flexibility with scheduling.</li><li>Ability to lift/move boxes and other items.</li></ul>&nbsp;TIME COMMITMENT:&nbsp;<ul><li>Full-time, on-site presence. Virtual or remote work is not applicable</li><li>Regular daytime shifts from Monday - Friday</li><li>On-call support is required for this position&nbsp;</li></ul>&nbsp;To apply for this position, please forward your resume/cover letter to&nbsp;<a href="mailto:jointheMHHfamily@matthews.house" target="_blank">jointheMHHfamily@matthews.house</a>. If you are an individual who has a disability covered under the Human Rights Code and you require accommodation to apply for a Matthews House job posting, please indicate your accommodation needs within your application email.

Matthews House Hospice

Executive Director

Job Posting # 060124&nbsp;Position: CDRC Case Manager&nbsp;Program(s): Crossroads Day Reporting Centre (CDRC)&nbsp;Function: The role is to provide day to day counselling support to clients. To provide crisis intervention for clients.&nbsp; Work directly with Correctional Services Canada.&nbsp; &nbsp;To complete funder reports as required.Schedule: Full time permanent position. Weekend availability required. Hours/ days will vary depending on needs of the program&nbsp;Start Date: ASAP&nbsp;Salary: $25.60 per hourReports to: Team Leader(or his/her designate)Responsibilities:&nbsp;<ol><li>Demonstrated desire to advance knowledge and skills level.</li><li>Openness and ability to establish rapport.</li><li>Ability to interact on an individual and group basis; good interpersonal skills.</li><li>Effective crisis intervention skills.</li><li>Ability to effectively asses client behaviours and intervene using a cognitive-behavioural model.</li><li>Ability to analyze clients’ behaviours in order to assess needs and risk.</li><li>Ability to function effectively as both a leader and a member of a team.</li><li>Ability to act independently, as circumstances warrant.</li><li>Sensitive to cultural and individual values.</li><li>Ability to set limits.</li><li>Ability to use and describe various approaches to deal with issues and/or clients.</li><li>Effective written and verbal communication skills.</li><li>Ability to interpret policies and procedures and act within their intent.</li><li>Working knowledge of community resources.</li><li>Moral integrity and honesty.</li><li>Maintain a counselling caseload as a primary counsellor in order to facilitate, with each client, a complete risk/needs assessment.</li><li>Within 10 working days of client’s intake complete a LSI-R assessment; complete updated LSI-R assessments in regular 3-month intervals.</li><li>Meet with clients at a frequency to be determined based on assessment of needs and consultation with the supervising parole officer, and accurately record all meetings, goals, progress and activities of each client.</li><li>Ensure case files are maintained in compliance with agency and contract standards.</li><li>Demonstrate knowledge and practice of micro skills counselling and motivational counselling techniques when liaising with peers and clients.</li><li>Accurately record all behaviours and activities, both reported and observed, of all clients.</li><li>Be knowledgeable of community services that relate to the delivery of service in the setting.</li><li>During his/her shift, will monitor and maintain all established Program procedures and policies.</li><li>Complete and share with client, staff and CSC, any applicable reports on each of the clients on his/her caseload in a timely fashion.</li><li>Liaise on an on-going basis with CSC, including discussions regarding overall progress of each of the clients.</li><li>If and when appropriate, establish rapport with the family, referral worker, outside resources and any other party who has legal involvement with the client.</li><li>Provide or take appropriate action to provide the client with special programs to meet their needs.</li><li>Under the direction of their supervisor, organize, implement and/or deliver group or individual programs that are aimed at addressing identified needs of individuals or groups.</li><li>Utilizing cognitive-behavioural techniques, assist the client in addressing the identified needs, such as problem-solving skills, assertiveness training, communication skills, values clarification, anger management and leisure skills.</li><li>Assume on-call responsibilities as appropriate.</li><li>Deliver services in a way that reflects the racial, cultural, linguistic and gender specific needs of the community being served.</li><li>Ability to understand and apply principles of Anti-Racism, Anti-Oppression Framework to interactions</li><li>Actively participate in developing and implementing systems (i.e., forms, questionnaires, etc.) that will facilitate the case management process.</li><li>Remain awake, alert and attentive to client needs at all times when on shift.</li><li>Perform other duties or assignments as directed by the Director of Residential Services</li></ol>Qualifications:&nbsp;<ol><li>Community College Diploma or University Degree and/or combination of education and experience</li><li>Previous counselling experience with individuals involved in the justice system 3.&nbsp;Minimum of 2 years related employment experience in criminal justice system 4.&nbsp;Demonstrated equivalency of experience and training will be considered.</li><li>Knowledge of community resources</li><li>Intermediate-Advanced word processing skills are required.</li><li>Reliability check through Public Works</li></ol>The John Howard Society is an equal opportunity employer and a United Way anchor agency. This position will be covered under the union agreement between John Howard Society of Toronto and SEIU Healthcare. JHST is in compliance with AODA standards. Should you be invited to an interview and require assistance or accommodations, please contact us in advance of the interview.&nbsp;Please submit all cover letters and resumes (combined into one document) in confidence by email to <a href="mailto:crf@jhst.ca" target="_blank">crf@jhst.ca</a>. Be sure to indicate the position that you are applying for in your cover letter.*only those selected for an interview will be contacted. Thank you.*

John Howard Society of Toronto

CDRC Case Manager

A clinical leadership opportunity to help empower children, youth and families across York Region through their mental health journey.&nbsp;ABOUT YORK HILLS&nbsp;York Hills Centre for Children, Youth and Families (York Hills) is a not-for-profit community-based children’s mental health centre that provides a spectrum of high-quality services to children and youth ages 0-18 years, and their families, who live in York Region. York Hills’ assessment and treatment services include: individual, family and group counselling; community and in-school clinical supports; residential (live-in) services; day treatment services; brief therapy; and alternative dispute resolution. York Hills was formed in 2018 following the amalgamation of Blue Hills Child and Family Centre and The York Centre for Children, Youth and Families. Today, the agency brings expertise in treating the social, emotional and behavioural challenges of children, youth, and their families. Serving York Region through two office locations, in Aurora and Richmond Hill, and day treatment classrooms across the region, York Hills’ dedicated team of professionals serves nearly 5,500 children, youth, and families each year. The organization has a staff team of approximately 176, and an annual operating budget of $18.5 million.&nbsp;THE OPPORTUNITY&nbsp;York Hills is looking to recruit a new Director of Intensive Services (Director) to lead intensive mental health services within the agency’s residential, day treatment, and community programs, fostering a culture of client-centred care across the continuum of service delivery. The Director provides professional guidance on removing client service barriers and leads a team of committed staff via seven clinical managers.&nbsp;Reporting directly to the Chief Executive Officer, the Director partners with the leadership team in the strategic planning, system design, implementation and sustainability of integrated clinical programs to achieve York Hills’ service initiatives. Externally, the Director represents and promotes both the organization and the mental health needs of children, youth and families in York Region by participating in various community activities and planning tables and by working in partnership with community stakeholders.&nbsp;ABOUT YOU&nbsp;As an ideal candidate, you bring 7+ years of leadership experience with education in a field related to Social Work, Psychology or Counselling. A background in day treatment or live-in treatment / intensive programs is preferred, as is membership in a relevant professional College. You champion and help advance equity, diversity and inclusion and are personally aligned with York Hills’ core values, being inclusive, people-centred, collaborative, knowledgeable and courageous. Coupled with outstanding relationship building skills, you are a highly collaborative leader, passionate about lending your clinical expertise to help achieve the best possible outcomes for the children, youth and families accessing York Hills’ critical services.&nbsp;For more information on this rewarding clinical leadership opportunity, or to submit your application in confidence, please email: <a href="mailto:YorkHillsDirIS@pursuitadvisory.com" target="_blank">YorkHillsDirIS@pursuitadvisory.com</a> &nbsp;The target hiring salary range for the role is $110,000 to $130,000, depending on experience, and comes with an attractive benefits package.&nbsp;Applications will be considered as they are received until the position has been filled.&nbsp;York Hills is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from all qualified individuals, including applicants from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas. York Hills is an Equal Opportunity Employer and in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Should you require a code-protected accommodation through any stage of the recruitment and selection process, please contact: <a href="mailto:sclark@pursuitadvisory.com" target="_blank">sclark@pursuitadvisory.com</a> &nbsp;

Pursuit Advisory Partners

Director of Intensive Services--York Hills

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as&nbsp; offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Role Description:As a member of The Career Foundation’s executive team, the Director, Stakeholder Relations, Resource Development and Growth is responsible for cultivating and managing relationships that advance the mission and growth of the organization. This position plays a pivotal role in The Career Foundation’s growth plan as we expand our programs and impact through building strong partnerships with community organizations, industry leaders, governments, funders, and other stakeholders across Canada.The Director will lead fund development with the same strategic intensity as stakeholder engagement. This dual focus will ensure The Career Foundation secures diverse and sustainable funding directly through our proposals or through partnerships. They will secure funding opportunities that strengthen and enhance the profile of The Career Foundation as a leader in employment services, workforce development, and shaping the future of work across Canada. This role will also oversee a team of Communications, Partnerships, and Proposal Development professionals to align strategies and efforts that drive defined outcomes.Position Type:Full-time (37.5 hours per week)Starting Salary:The starting annual salary for this position is&nbsp; $110, 000.00.&nbsp;Base Location and Travel Requirements:The position’s official base location is The Career Foundation’s Head Office at Lawrence Avenue West and Allen Road in North York. The Director will also travel to other company locations within the GTHA, with frequent travel to partner and stakeholder locations across Ontario and other provinces within Canada to fulfill the scope of the position.The successful candidate should possess a valid Ontario G driver’s licence and have access to a reliable vehicle for frequent travel between Ontario-based locations. The incumbent must also be flexible and available to travel to other provinces as required.The role will also permit a hybrid-remote work schedule, as approved by the CEO and contingent on scope of work. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check Requirement:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Start Date:As soon as possibleReporting to:Chief Executive Officer (CEO)Experience level required:7+ yearsResponsibilities include:Stakeholder Engagement &amp; Partnerships<ul><li>Cultivates and builds strong relationships with key community leaders, governments, businesses, educational institutions, chambers of commerce, other non-profits, and philanthropic organizations across Canada.</li><li>Identifies, vets, and develops opportunities for strategic partnerships that enhance the organization’s programs, services, presence, and impact.</li><li>Formalizes and oversees mutually agreeable partnership agreements that support the mission of participating organizations.</li><li>Organizes and facilitates meetings, workshops, and events to foster collaboration and share best practices.</li><li>Represents the organization at external events, conferences, and stakeholder meetings.</li></ul>Government Relations &amp; Advocacy<ul><li>Monitors government priorities and policy developments at the municipal, provincial, and federal levels that impact employment, training, workforce development, and the non-profit sector.</li><li>Develops and executes strategies to engage with elected officials, their staff, and relevant government agencies.</li><li>Prepares and delivers compelling presentations, briefs, and policy recommendations to advance the organization’s mission.</li><li>Represents the organization at government and funder announcements, committee meetings, and other government-led initiatives.</li><li>Identifies and pursues government funding opportunities and grants, leading proposal development.</li><li>Serves as a primary point of contact for external inquiries related to stakeholders and government affairs.</li></ul>Proposal &amp; Fund Development<ul><li>Designs and implements strategies for organizational growth, including new revenue streams.</li><li>Stays abreast of current and upcoming funding opportunities aligned with organizational goals.</li><li>Analyzes calls for proposals and eligibility criteria to assess alignment and strategic fit.</li><li>Writes clear, persuasive, and well-structured funding proposals for government, corporate, and foundation opportunities.</li><li>Collaborates with internal teams to gather data, success stories, and program details to strengthen proposals.</li><li>Tailors proposals to align with funder priorities, criteria, and impact objectives.</li><li>Drives revenue diversification and explores social enterprise models, fee-for-service programs, or earned income strategies.</li><li>Maintains a calendar of upcoming funding opportunities and submission deadlines.</li><li>Supports the development of budgets, work plans, and supporting documentation as needed.</li><li>Maintains a database of funders, partnerships, and proposal outcomes.</li><li>Collaborates with programs to identify opportunities for expansion through stand-alone or partnership initiatives.</li><li>Leads or co-leads annual campaigns, corporate sponsorship drives, and special initiatives.</li><li>Monitors and evaluates fundraising performance, setting clear metrics and goals, and provides regular reports to the leadership team on progress and opportunities.</li></ul>Communications &amp; Public Affairs<ul><li>Oversees the marketing and communications team to develop messaging and materials that effectively convey the organization’s mission, impact, and position.</li><li>Supervises and guides the Manager, Strategic Communications and Proposal Development to drive ongoing proposals with clear fund development goals.</li><li>Prepares reports, briefings, and updates for internal and external audiences on government relations and stakeholder activities.</li><li>Publishes op-eds or blog posts on workforce development challenges and innovations.</li><li>Represents the organization at community forums, conferences, government meetings, and business networking events.</li></ul>Strategic Planning &amp; Reporting<ul><li>Contributes to the organization’s strategic planning process, particularly concerning expanding partnership opportunities for growth.</li><li>Tracks and reports on key performance indicators related to government and stakeholder engagement.</li><li>Stays informed on best practices in government policies, priorities, budgets, and available funding.</li><li>Prepares fund development reports, including funding projections.</li><li>Performs other relevant work as assigned to support the growth and development of the organization.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree in Political Science, Public Administration, Economics, Business Communications, Public/Government Relations, or a related field is highly preferred. A Master’s degree is considered an asset.</li><li>Minimum of 7 years of progressive experience in stakeholder relations, public affairs, advocacy, or fund development with a proven track record of securing major funded contracts, corporate gifts, philanthropic grants, and strategic partnerships.</li><li>Exceptional communication skills, including advanced written and verbal English proficiency, active listening, and the ability to adapt messaging for diverse audiences. Bilingualism in French or another language is considered an asset.</li><li>Skilled in negotiation, relationship-building, and influencing senior stakeholders, with a proven ability to craft compelling proposals and align teams toward shared objectives.</li><li>Proven track record in a results-driven environment and experience meeting assigned targets.</li><li>Demonstrated understanding of legislative and policy-making processes at all levels of government.</li><li>Proven ability to build and maintain strong, productive relationships with diverse stakeholders.</li><li>Must be willing to perform frequent local travel across different communities and provinces to meet the essential requirements of the position.</li><li>Knowledge of the Employment Services industry and the Workforce Development landscape, including challenges faced by job seekers, is considered an asset.</li><li>Strategic thinker with the ability to translate vision into actionable plans.</li><li>Entrepreneurial mindset with a focus on funding innovation strategies and social impact growth.</li><li>Excellent project and time management skills, with the ability to multi-task and meet deadlines and objectives.</li><li>Process- and people-oriented with clear, respectful communication skills and the ability to build trust and rapport across all stakeholder groups.</li><li>Influential leadership capabilities with the ability to align people and resources with objectives and build relationships across teams.</li><li>High ethical standards and confidentiality, consistently exhibiting tact, diplomacy, and sound judgment.</li><li>Capacity to identify problems, analyze data, and develop effective solutions.</li><li>Experience designing scenario planning models and managing multiple, competing priorities efficiently.</li><li>High emotional intelligence: demonstrates empathy, builds trust, and understands diverse perspectives.</li><li>Adaptable and resilient, able to navigate ambiguity and dynamically changing priorities in a fast-paced environment.</li><li>Advanced proficiency in Microsoft Office, Adobe Suite, and Office 365 (including MS Teams and SharePoint).</li><li>Tech-savvy with experience using, or the ability to quickly learn, other systems and software such as Power BI and project management tools.</li><li>Proactive and accountable: takes initiative, anticipates needs, and owns outcomes.</li><li>Ability to serve as a trusted advisor and handle sensitive information with the utmost confidentiality and discretion.</li><li>Professional and courteous approach to client service, demonstrating exceptional customer service skills and a strong commitment to upholding the organization’s core values and respect for diversity.</li><li>Willingness and flexibility to occasionally work outside regular business hours for critical meetings and engagements.</li><li>Strong work ethic with a positive attitude and client-centered approach.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process

252 Full Time Jobs in Ontario