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About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as&nbsp; offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Role Description: In this managerial-level role, the Manager, Strategic Communications and Proposal Development will lead year-round proposal development activities and craft winning proposals, bids, and funding applications to secure new funding for The Career Foundation. The incumbent will also oversee a small marketing team and provide guidance on marketing initiatives that elevate the organization’s profile as a leader in employment services, workforce development, and the future of work.The ideal candidate is a persuasive communicator and strategic thinker with exceptional writing skills and a proven ability to develop compelling proposals that resonate with funders and stakeholders. They are highly organized, detail-oriented, and thrive in a fast-paced environment where deadlines matter. The successful candidate brings creativity and analytical rigor, combining storytelling with data-driven insights to produce high-quality submissions. They are collaborative and adaptable, able to lead a team while fostering innovation and alignment across departments.As a key driver of growth and visibility, the incumbent will ensure proposal development processes are efficient, marketing strategies are impactful, and all initiatives reflect the organization’s mission and values. The successful candidate will demonstrate initiative, accountability, and a strong commitment to excellence, positioning The Career Foundation for continued success and expansion.Position Type:Full-time (37.5 hours per week)Starting Salary:The starting annual salary for this position is&nbsp;$90, 000.00.Base Location and Travel Requirements:The position’s official base location is The Career Foundation’s Head Office at Lawrence Avenue West and Allen Road in North York. The Manager, Strategic Communications and Proposal Development will also travel to other offices and stakeholder locations to attend meetings and onsite events, provide oversight to the marketing team, and foster partnership development initiatives and other in-person work required to fulfill the scope of the position.The successful candidate should possess a valid Ontario G driver’s licence and a vehicle for frequent travel between locations and other stakeholder sites across the GTHA.The role also permits a hybrid-remote work schedule, as approved by the Director of Stakeholder Relations, Resource Development and Growth, and contingent on scope of work. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be providedVacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check Requirement:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Start Date:As soon as possibleReporting to:Director, Stakeholder Relations, Resource Development and GrowthExperience level required:5+ years&nbsp;Responsibilities include:Marketing &amp; Communications<ul><li>Leads and is fully accountable for the operations of a two-person marketing team, including strategic planning, workflow management, task assignment, and performance evaluation, ensuring all departmental objectives and deliverables are achieved.</li><li>Develops and manages the annual marketing budget.</li><li>Oversees marketing requests, workflows, and weekly deliverables.</li><li>Liaises with internal groups to confirm requirements and ensure timely, streamlined collaboration.</li><li>Oversees the use of The Career Foundation’s brand across all internal and external channels, including signage, promotional materials, website, social media, and advertising, ensuring full alignment and compliance with brand identity standards.</li><li>Manages all social media activities, including content and creative development, promotional initiatives, and events.</li><li>Develops content for websites, social channels, advertising, reports, and other materials.</li><li>Manages website design and content updates/enhancements.</li><li>Oversees media buying and creative delivery for paid digital media and traditional placements such as radio, television, and online.</li><li>Manages the development and distribution of promotional and marketing materials, including newsletters, brochures, and other assets.</li><li>Increases The Career Foundation’s profile across all provinces and service areas.</li><li>Publishes op-eds or blog posts on workforce development challenges and innovations.</li><li>Prepares reports, newsletters, briefings, presentations, and updates for internal and external audiences.</li><li>Supports the marketing team in developing messaging and materials that effectively convey the organization’s mission, impact, and positioning.</li></ul>Proposal and Fund Development<ul><li>Researches and identifies new calls or requests for proposals (CFP/RFP), grants, and funding opportunities.</li><li>Stays informed on current and upcoming funding and bid opportunities aligned with organizational goals.</li><li>Analyzes calls for proposals and eligibility criteria to assess alignment and strategic fit.</li><li>Identifies win themes and develops proposal concepts that meet and exceed CFP requirements.</li><li>Conducts market research, identifies subject matter experts, reviews organizational proposal assets, and leads storyboard sessions to develop proposal structure and content.</li><li>Tailors proposals to align with funder priorities, criteria, and impact objectives.</li><li>Supports the development of budgets, work plans, and supporting documentation as needed.</li><li>Delivers completed written proposal responses by agreed CFP/RFP deadlines, escalating issues as required.</li><li>Maintains a database of funders, partnerships, and proposal outcomes.</li><li>Maintains a calendar of upcoming funding opportunities and submission deadlines.</li><li>Collaborates with programs to identify opportunities for expansion through standalone or partnership initiatives.</li><li>Drives revenue diversification and explores social enterprise models, fee-for-service programs, or earned income strategies.</li><li>Leads or co-leads annual campaigns, corporate sponsorship drives, and special initiatives.</li><li>Monitors and evaluates fundraising performance, sets clear metrics and goals, and provides regular reports to the leadership team on progress and opportunities.</li></ul>Stakeholder Engagement &amp; Partnerships<ul><li>Cultivates and builds strong relationships with internal and external partners to support successful proposal development.</li><li>Organizes and facilitates meetings, workshops, and events to foster collaboration on joint proposals.</li><li>Identifies opportunities for strategic partnerships that enhance the organization’s programs, services, and impact.</li><li>Serves as a primary point of contact for external inquiries related to marketing, communications, and proposals.</li></ul>Strategic Planning &amp; Reporting<ul><li>Contributes to the organization’s strategic planning process, particularly regarding expanding reach and partnership opportunities for growth.</li><li>Tracks and reports on key performance indicators related to proposal development and funding outcomes.</li><li>Prepares fund development reports, including funding projections, to support organizational decision-making.</li><li>Performs other relevant work as assigned to support the growth and development of the organization.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree in Business Communications, Marketing, Business Administration, Fundraising, Writing, Public/Government Relations, or a related field is strongly preferred.</li><li>Minimum of 5 years of progressive experience in business development, marketing, communications, and proposal writing.</li><li>Experience supervising a team, including developing, managing, and evaluating personnel.</li><li>Proven experience in media relations, including writing news releases and engaging media.</li><li>Solid understanding of social media management and strategies to grow audiences across relevant channels.</li><li>Exceptional written and verbal English communication skills, with the ability to craft compelling proposals and a proven history of securing significant funding. Bilingualism in French or another language is considered an asset.</li><li>Demonstrated forensic attention to detail and meticulous proofreading skills.</li><li>Strong research, analytical, and strategic thinking abilities.</li><li>Proven track record in a results-driven environment and experience meeting assigned targets.</li><li>Knowledge of the Employment Services industry and the Workforce Development landscape, including challenges faced by job seekers, is considered an asset.</li><li>Excellent collaboration and interpersonal skills for internal and external communications.</li><li>Ability to think proactively and strategically to identify and present new opportunities based on market trends and ROI.</li><li>Advanced computer proficiency in Microsoft Office, Adobe Suite, MailChimp, WordPress, Outlook 365 (including MS Teams and SharePoint), Canva, and other digital tools.</li><li>Professional and courteous approach to client service, demonstrating exceptional customer service skills and a strong commitment to upholding the organization’s core values and respect for diversity.</li><li>Excellent project and time management skills, with the ability to multi-task and meet deadlines and objectives.</li><li>Process- and people-oriented with clear, respectful communication skills and the ability to build trust and rapport across all stakeholder groups.</li><li>High ethical standards and confidentiality, consistently exhibiting tact, diplomacy, and sound judgment.</li><li>Willingness and flexibility to occasionally work outside regular business hours for critical meetings and engagements.</li><li>Strong work ethic with a positive attitude and client-centered approach.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Manager, Strategic Communications and Proposal Development

DescriptionPosition Title: &nbsp;Executive DirectorCreating life-changing, unforgettable experiences that help young people grow in Jesus.Organization:&nbsp;Forest Cliff Camps&nbsp;Location:&nbsp;London Ontario (Head Office) Lambton Shores, Ontario (Overnight Camp) and multiple Day Camp sites across Southwestern Ontario&nbsp;Reports to:&nbsp;Board of Directors&nbsp;Position Type:&nbsp;Full-Time, Permanent&nbsp;Position Status:&nbsp;This position is for an existing vacancy. &nbsp;Currently filled by an interim Executive Director.&nbsp;Work Arrangement:&nbsp;Hybrid—combination of on-site work at camp offices, independent work, and site visits as required.&nbsp;Salary:&nbsp;$95,000–$120,000, commensurate with experience______________________________________________________________________________________________________OverviewForest Cliff Camps is a Christ-centred ministry whose mission is to create life-changing, unforgettable experiences that encourage young people to grow in relationship with Jesus. With an overnight camp on the shores of Lake Huron and multiple day camps hosted in partnership with local churches across Southwestern Ontario, Forest Cliff is a pioneering ministry and indispensable partner with the local Church in changing young lives.What’s in it for You?This is a unique opportunity to lead a Christ-centred, growing camp ministry in Ontario — shaping the vision and future of Forest Cliff Camps, discipling young people, and serving alongside passionate staff, volunteers, church partners, and a Board deeply committed to the mission.About the RoleThe Executive Director serves as the spiritual and organizational leader of Forest Cliff Camps — providing oversight to the Director of Overnight Camp, Director of Day Camps, the Administration Manager, and the broader staff team. This leader will model Christ-centred leadership, visionary strategy, and relational excellence while ensuring every aspect of the ministry aligns with Forest Cliff’s mission, vision, and values.____________________________________________________________________________________________________Key ResponsibilitiesThe Executive Director provides spiritual leadership, strategic direction, and operational oversight to ensure Forest Cliff’s mission is fulfilled with excellence.<ul><li>1. &nbsp;Leadership &amp; Vision<ul><li>Lead Forest Cliff Camps in pursuing its vision to be a pioneering ministry and indispensable partner in changing young lives.</li><li>Provide Christ-centered leadership that keeps the ministry “life-change driven”, young person focused, and anchored in relationship and community.</li><li>Develop and communicate a clear vision for the future, inspiring staff, volunteers, and partners to join in the mission.</li><li>Foster a joyful, faith-filled, and “we do FUN!” culture across all teams and programs.</li><li>Champion innovation, creativity, and collaboration to strengthen and expand Forest Cliff’s reach.</li></ul></li><li>2. Oversight of Program Directors<ul><li>Provide direct supervision, encouragement, and accountability to the senior leadership team currently consisting of five Directors: Overnight Camp, Day Camp, Retreats and Events, Facilities, and Administration. Ensure alignment of all programs with Forest Cliff’s mission, safety standards, and spiritual priorities.</li><li>Support the Admin manager and both directors in staff recruitment, program development, evaluation, and excellence in camper experience.</li><li>Encourage unity between overnight and day camp ministries through shared vision, communication, and best practices.</li></ul></li><li>3. Board &amp; Governance<ul><li>Collaborate with the Board of Directors in strategic planning, policy development, and long-term direction.</li><li>Provide regular reports on financial health, program outcomes, and ministry impact.</li><li>Maintain compliance with all charitable, financial, and employment standards.</li><li>Serve as the primary liaison between Board and staff, ensuring mutual trust and alignment with mission and values.</li></ul></li><li>4. Staff Oversight &amp; Development<ul><li>Lead, coach, and develop a growing team of full-time, part-time, and seasonal staff.</li><li>Promote a Christ-honouring organizational culture of grace, excellence, and personal growth.</li><li>Provide spiritual leadership through prayer, encouragement, and modeling of biblical character.</li><li>Oversee staff development programs and ensure alignment with Forest Cliff’s discipleship priorities.</li></ul></li><li>5. Financial Management &amp; Fundraising<ul><li>The Executive Director will provide strong financial leadership that supports Forest Cliff’s long-term sustainability and mission. This includes overseeing budgeting, stewardship, forecasting, and multi-year financial planning.</li><li>They will lead the camp’s overall fundraising strategy with the Board and Development Team, including major donor cultivation, monthly giving, camper sponsorships, the annual banquet, and developing a structured capital campaign when needed.</li><li>The Executive Director will build strong relationships with individuals, churches, and community partners, and lead a sustainable church engagement strategy that increases awareness and financial partnership.</li><li>They will oversee all communications and marketing efforts—print, email, social media, storytelling, and impact reporting—to encourage prayer, volunteerism, and financial investment.</li><li>Finally, they will ensure transparent stewardship of all resources entrusted to Forest Cliff and support staff training in appropriate fundraising practices, including support-raising where applicable.</li></ul></li><li>6. Church, Parent, &amp; Community Relations<ul><li>Strengthen and expand partnerships with churches to support mutual discipleship and outreach impact.</li><li>Build meaningful relationships with pastors, parents, and community leaders.</li><li>Serve as a compelling communicator and ambassador for Forest Cliff Camps’ mission and impact.</li><li>Represent Forest Cliff with professionalism and joy at events, church gatherings, and public venues.</li></ul></li></ul>____________________________________________________________________________________________________Qualifications<ul><li>Spiritual &amp; Personal Attributes<ul><li>Deep and growing personal relationship with Jesus Christ, aligned with Forest Cliff’s Evangelical statement of faith.</li><li>Demonstrated maturity, integrity, humility, and teachability.</li><li>Passion for the transformation of young lives through the Gospel.</li><li>Proven ability to build and maintain healthy relationships with school children, high school youth and post secondary young adults, staff, pastors, parents, donors, and community members.</li><li>Demonstrated ability to lead with humility, courage, and spiritual discernment.</li><li>The Executive Director shall embody Forest Cliff’s values:<ul><li>Christ-centered, life-change driven</li><li>Young person focused</li><li>Growing relationships &amp; building community</li><li>We do FUN!</li></ul></li></ul></li></ul>Professional Experience<ul><li>Proven experience in senior leadership within camp, ministry, nonprofit, or related settings (5+ years preferred).</li><li>Strong background in strategic planning, team development, and operational management.</li><li>Skilled in leading staff, managing budgets, and fostering growth.</li><li>Experience reporting to and collaborating with a Board of Directors.</li><li>Entrepreneurial and visionary mindset—able to innovate while remaining grounded in mission.</li><li>Post-secondary education in leadership, theology, business, or a related field preferred. </li><li>Understanding of the current challenges and issues facing children and teens, with demonstrated knowledge or training in child development, their needs, and the challenges they may present. </li><li>A substantiated love for and passion for children and youth, reflected in past ministry, leadership, or relational experience.</li><li>A high value for discipleship and leadership development of paid and unpaid youth staff.</li></ul>Working Conditions<ul><li>Based primarily at the head office in London, Ontario, with Forest Cliff Camps’ overnight site in Lambton Shores, and with travel to day camp sites across Southwestern Ontario during the summer.</li><li>Occasional evenings and weekends required.</li><li>Must meet requirements for working with vulnerable persons (Police and Vulnerable Sector Check).</li></ul>How to ApplyPlease submit your resume, cover letter, and a brief statement of faith outlining your personal relationship with Jesus Christ and your philosophy of Christian leadership. We invite you to include key ministry or leadership achievements and a short three-year vision for how you would lead Forest Cliff Camps in living out its mission.<ul><li>Email:&nbsp;<a href="mailto:forestcliff.edsearch@gmail.com" target="_blank">forestcliff.edsearch@gmail.com</a></li><li>Application Deadline: February 15, 2026</li><li>Anticipated start: Spring/Summer 2026 (flexible for the right candidate)</li></ul>

Forest Cliff Camps

Executive Director

About YOUAre you a passionate, energetic professional who thrives on making a difference in the lives of children, youth, and families? We’re looking for a Child and Youth Support Worker who brings creativity, compassion, and resilience to every interaction—someone who excels in dynamic environments and is ready to support clients with complex needs through recreation, skill-building, and meaningful connection.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.The ROLEAs a Child and Youth Support Worker, you'll play a vital role in creating a safe, supportive, and engaging environment that promotes the physical, emotional, and intellectual development of children and youth with complex needs. You'll work directly with clients and families to implement therapeutic plans, provide individual and group support, and advocate on their behalf through collaboration with caregivers and community partners.You'll lead and participate in recreational and therapeutic activities, support family-based treatment in various settings (home, community, or centre), and contribute to program development and evaluation. Strong communication and organizational skills are essential, as you'll maintain accurate documentation and share key updates with the team.This role also requires a strong commitment to client safety and quality care, with a focus on ROCK’s core values of respect, collaboration, and client-centered service planning.As part of our Live-In Treatment team, you'll help create a safe, supportive, and home-like environment where children and youth can thrive. You’ll take responsibility for the general upkeep of the residence, using daily routines and chores as opportunities to engage clients and teach valuable life skills—while ensuring all tasks are completed to a high standard.You’ll be entrusted with the security and management of medication, food/program funds, and agency property. Flexibility is essential, as this role involves working a variety of shifts, including days, evenings, overnights, and weekends, to ensure consistent, 24/7 care and support for our clients.This position is an existing vacancy. This position casual, hourly position with scheduling based on program and operational needs.Who we’re looking for:We are looking for a qualified, empathetic individual who possesses the following qualifications and skills:Education:<ul><li>A minimum of a college diploma in Social Services or equivalent combination of education and experience</li></ul>Experience:<ul><li>Experience in children’s mental health is an asset</li><li>Experience working with children with Autism and/or dual diagnoses is an asset</li></ul>Additional Requirements:<ul><li>Must obtain and maintain a valid CPR/First Aid certification, UMAB certification, and up to date immunization records.</li><li>A current (within three months) criminal reference check with vulnerable sector search and after every three (3) years.</li><li>Maintain and keep current all agency and program specific trainings as required.</li><li>Medical statement attesting to one’s physical health to work without restriction and perform UMAB skills including restraints.</li><li>A valid TB skin test is required for this position.</li><li>Available to work flexible hours at varying locations according to program and/or client/caregiver needs. This could be inclusive of daytime, evening and overnight hours both during the week and weekends.</li><li>Ownership of a reliable vehicle with a valid G driver's license and acceptable current abstract with a minimum of two million dollar liability insurance- may be required to transport clients occasionally.</li><li>Proficient in the use of technology as required of the position, including working in a virtual environment with MAC OS operating systems experience preferred.</li></ul>What will help you succeed:<ul><li>To excel in this role, you will need to demonstrate:</li><li>Ability to work confidently and collaboratively with excellent communication and interpersonal skills.</li><li>Sound decision making and problem-solving skills.</li><li>Ability to establish relationships with clients and caregivers that demonstrate self-awareness, appropriate professional boundaries, and a therapeutic impact.</li></ul>If you're ready to make a meaningful impact and join a passionate, driven team, we'd love to hear from you. Apply now!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required. &nbsp;

Reach Out Centre for Kids (ROCK)

Child and Youth Support Worker

JOB POSTING&nbsp;Full Time Regular Position&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Queen West Site&nbsp;Job ID: 2025-074&nbsp; &nbsp;&nbsp;Case Manager – Supportive Partnerships and Navigation (SPAN)&nbsp;Full-Time Regular Position (35 hours/week), Bargaining Unit - UFCW Local 175 &nbsp;Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care organization that has historically served mid-west downtown Toronto, and now provides outreach services to across the entire city. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited organization.&nbsp;We are seeking an experienced Case Manager who share our passion for making a difference; you see this role as an opportunity to take the next step in your successful career while contributing to a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives.&nbsp;Reporting to the Harm Reduction Manager the SPAN Case Manager (CM) is a senior level harm reduction role responsible for on-going focused psycho-social work for individuals with complex social needs who experience high levels of marginalization.&nbsp; The CM is expected to increase linkages to appropriate Harm Reduction and substance use clinical care for individuals with complex substance use disorders who are reliant on street supply. The CM role will provide high quality service delivery to meet the funded project deliverables. CMs are expected to lead the psycho-social client planning with Management and Peer – SPAN workers to identify and delegate tasks to the appropriate wraparound care/role.General Responsibilities: &nbsp;The CM role is required to build rapport with clients and collaborate with community and clinical care teams; increasing connectivity to health and social care through comprehensive mobile Harm Reduction Case management. The CM will provide time-limited and focused care to support and improve access to safer supply alternatives and Harm Reduction Clinical Care for clients. The CM will conduct thorough assessments, coordinate care and follow-up, facilitate community integration, provide system advocacy and linking to long-term supports, where appropriate. This position also entails collaborative partnership work to ensure rapid integration of critical health services during this period of transition. You will monitor, modify and strengthen support networks and empower client’s self-determination to ensure that the clients and network can function sustainably and independently after final transfer of care. &nbsp;Qualifications:&nbsp;<ul><li>Undergraduate or graduate degree in the relevant discipline from a recognized university. </li><li>3-5 years of case management experience working with individuals and groups who have concurrent&nbsp;mental health and substance use issues including people who inject illicit drugs, who have faced or are at risk of homelessness and criminal justice involvement </li><li>3-5 years working with people who use drugs, racialized populations, Indigenous peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health challenges, and people who have experienced trauma </li><li>Proficiency in completing case management assessments, organizing and leading case conferences</li><li>Experience with mentorship and delivering training </li><li>Extensive knowledge of referral pathways for internal and external resources&nbsp; &nbsp;</li><li>Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills </li><li>Extensive knowledge of various systems; such as CTS’s, SOS, RAAM, CAS, PGT, OW/ODSP, criminal justice system, taxes, immigration, legal, housing, transportation, food security and capacity to navigate those systems with ease and professionalism </li><li>Proficiency in current assessment, psychosocial and brief counseling techniques that are trauma-informed and strength-resiliency-based </li><li>Demonstrated ability to work with multi-disciplinary teams </li><li>Excellent written and oral communication skills </li><li>Proficiency in the use of computers and various software applications &nbsp; &nbsp;</li></ul>Compensation: $69,599 to $81,343 per annum, plus Group Benefits and HOOPP (Health Care of Ontario Pension Plan)&nbsp;If you are interested in joining in a creative and dedicated team, we want to hear from you! Applicants, please send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/&amp;nbsp" target="_blank">https://pqwchc.org/contact/employment/&amp;nbsp</a>;Job ID: 2025-074 &nbsp;Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense. Employment is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days before starting employment. &nbsp;&nbsp;PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s Indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses.

Parkdale Queen West CHC

Case Manager – Supportive Partnerships and Navigation (SPAN)

Director, Finance – Full-Time, Permanent – Barrie, ONAre you passionate about mental health and making a difference in your community? Join CMHA Today!Why Join CMHA Simcoe County?<ul><li>Generous paid time off</li><li>We’re a growing organization, which means growing opportunities!</li><li>Enjoy free EFAP, with special discounts for you and your family</li><li>Exemplary Standing with Accreditation Canada.</li><li>Paid Training and Professional Development Opportunities</li><li>A 35 hour/week work schedule</li><li>Committed to implementing an evidence-based DEI Action Plan</li><li>Located north of the GTA; Simcoe County offers a blend of rural charm and modern amenities, with access to outdoor activities on Georgian Bay and Lake Simcoe.</li></ul>Do you need assistance applying? Please contact our HR Team at <a href="mailto:hr@cmhastarttalking.ca" target="_blank">hr@cmhastarttalking.ca</a>Position Summary: The Canadian Mental Health Association, Simcoe County Branch seeks a Director of Finance, who is responsible for the strategic management and oversight of the financial, operational, and development objectives for the Finance and Facilities departments. The Director manages the agency Senior Leadership Team (SLT), CEO, and Board to develop and oversee financial strategies, systems, and performance, while ensuring compliance with all applicable legislative requirements and funder agreements. Additionally, the Director oversees the facilities operations of CMHA SCB, ensuring effective management of property and facility resources.What You'll Do:Organizational<ul><li>Provide strategic financial oversight for programs within approved budgets.]</li><li>Ensure compliance with agency standards and guidelines.</li><li>Collaborate with SLT and Management Team to achieve organizational goals.</li></ul>Financial Leadership<ul><li>Direct daily financial operations: payroll, rent supplements, AP/AR, forecasting, variance analysis.</li><li>Maintain systems compliant with ASNPO, regulations, internal controls, and funder agreements.</li><li>Oversee insurance coverage and risk management.</li><li>Lead annual and monthly budgeting, train managers in financial planning.</li><li>Prepare and distribute financial reports to CEO, SLT, and Board committees.</li><li>Manage audits, implement recommendations, and complete year-end processes.</li><li>Ensure accurate funder reporting and compliance for grants, RFPs, and procurement.</li><li>Develop and maintain financial policies aligned with legislation and standards.</li><li>Optimize accounting systems for efficiency and compliance.</li><li>Monitor cash flow, banking relationships, and reconciliations.</li><li>Conduct internal audits for accuracy and efficiency.</li><li>Maintain inventory of capital assets and manage lifecycle processes.</li></ul>Facilities and Property Leadership<ul><li>Provide leadership and guidance to the Manager of Facilities, Safety, and Security, as needed.</li><li>Ensure effective facilities management by maintaining safety, functionality, budgeting, and compliance with health and safety regulations.</li><li>Collaborates with cross-functional teams as needed to implement sustainable, cost-effective facilities management practices, optimizing space and resources.</li><li>Ensures the property management plan is aligned with the agency's strategic goals and compliant with legislation and advises on property acquisition and sale decisions as necessary.</li><li>Oversee the purchasing, inventory management, and disposal of agency assets and supplies (excluding IT related equipment).</li><li>Oversee contracts, mortgage renewals, capital assets, and lease agreements, leasehold improvements, purchases, general maintenance and security systems.</li><li>Ensures good working relationships with external stakeholders including landlord relationships and lease agreements.</li><li>Support the Manager of Safety, Security, and Facilities, and the Human Resources Manager in ensuring compliance with legislative requirements such as the Occupational Health &amp; Safety Act and Employment Standards Act, 2000.</li><li>Advise on property acquisition and sale decisions when necessary.</li><li>Ensure property tax rebates are processed in a timely manner for all property taxes for owned and leased locations.</li><li>Identify and oversee capital and facilities grant and funding opportunities to maintain and improve CMHA SCB facilities.</li></ul>REQUIRED QUALIFICATIONS:<ul><li>CPA designation and relevant degree; Master's preferred</li><li>8+ years in financial leadership, ideally in health care or non-profit.</li><li>Advanced proficiency in financial systems and MS Office.</li><li>Knowledge of employment and tax legislation.</li><li>Must have a reliable source of transportation.</li><li>Fluency in French or another second language would be an asset.</li><li>Legally entitled to work in Canada.</li></ul>SALARY SCALE:Executive Level 1: $123,469 - $130,894*per annum*pro-rated based on hours workedHOURS OF WORK:<ul><li>Thirty-five (35) hours per week, Monday to Friday.</li><li>Attendance at special events required from time-to-time.</li><li>Able to work within a flexible framework to respond to program needs.</li></ul>We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.Recruitment Reason: Current VacancyCMHA Simcoe County Branch is an equal opportunity employer committed to fostering a healthy and positive work environment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990 CMHA Simcoe County Branch will provide accommodations throughout the recruitment and selection process to applicants with disabilities. CMHA Simcoe County Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, Indigenous people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.Job Types: Full-time, PermanentBenefits:<ul><li>Company events</li><li>Dental care</li><li>Disability insurance</li><li>Employee assistance program</li><li>Extended health care</li><li>Life insurance</li><li>Paid time off</li><li>RRSP match</li><li>Vision care</li></ul>Licence/Certification:<ul><li>Chartered Professional Accountant (required)</li></ul>Work Location: In person

Canadian Mental Health Association, Simcoe County Branch

Director, Finance

Position:Senior Financial Planning &amp; Analysis (FP&amp;A) Business AdvisorReports to:Lead, Financial StrategistPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeWorld Vision Canada is seeking a Senior FP&amp;A Business Advisor to support key portfolios of digital marketing and product. You will serve as a strategic finance lead to Vice Presidents and their teams, combining hands-on financial analysis with strategic insight to ensure resources are invested for long-term mission impact.Responsibilities<ul><li>Lead FP&amp;A partnership with VPs and teams, overseeing dynamic forecasting, budgeting, reporting, and financial guardrails; facilitate investment decisions and performance dialogues to optimize resource allocation, impact, and value.</li><li>Ensure business owners are equipped with timely, relevant data-driven insights and recommendations to make well-informed operational and strategic decisions.</li><li>Define, assess and advise on financial ROI and broader impacts (e.g., brand lift, lead quality, audience growth) for digital-first campaigns, channels, and products; synthesize into operational and strategic insights.</li><li>Own and continuously improve specific team processes, forecasting and planning tools to ensure timely, accurate, and useful outputs.</li><li>Conduct strategic deep dives and develop modelling of key areas, e.g. digital marketing performance and product economics; identify and recommend cost and performance opportunities in collaboration with supported areas.</li><li>Model best-in-class business partnering and leading-edge FP&amp;A skill sets in analytics, automation and gen-AI adoption, and mentor peers as part of a collaborative FP&amp;A team.</li></ul>Qualifications<ul><li>5+ years of progressive FP&amp;A, consulting or strategic finance experience.</li><li>Ability to stitch data from multiple systems (finance, procurement, CRM, digital marketing, product analytics) into decision-ready outputs.</li><li>Experience in digital marketing, digital product development and lifecycle, and agile.</li><li>Strong sense of ownership and ability to go end-to-end: from assembling imperfect data to executive-level recommendations.</li><li>Demonstrated abilities to develop complex financial models; experience with BI/reporting tools, querying databases and data architecture.</li><li>Fluency with using LLMs in the workplace to accelerate low level and strategic tasks; interest in more advanced AI workflows, agents, etc.</li><li>Effective communication and interpersonal skills; experience collaborating with executives and decision makers.</li><li>CPA, CFA, MBA, or quantitative background an asset.</li></ul>Why Consider Us?&nbsp;Our&nbsp;competitive compensation &amp; benefits include:<ul><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards.</li><li>We are Canada’s largest development, relief, and advocacy non-profit organization.</li></ul>Job FamilyFinanceJob FunctionIndividual ContributorPay TypeSalaryEmployment IndicatorHybrid

World Vision Canada

Senior Financial Planning & Analysis (FP&A) Business Advisor

Rotman School of Management, University of Toronto

Executive Director, Advancement

Finance Manager 
Location: Hamilton, ON (On-Site/Hybrid) 
Type: Full-Time Permanent 
Salary Range: $75,000 annually, plus benefits 
 
About Us 
International Needs Canada is part of a Christian global development organization with 34 partner countries worldwide. Our vision is "Transformed Lives, Changed Communities," which we pursue by empowering women and children to reach beyond their circumstances and chart their own paths in life. We work in developing countries to tackle critical issues such as forced labour, child marriage, sexual exploitation, malnutrition, and other poverty-related problems. 
 
At INCA, we are committed to the highest standards of transparency, accountability, and governance. As a registered Canadian charity and accredited member of the Canadian Centre for Christian Charities, we strive for financial integrity and faithful stewardship of resources. 
 
About You 
You are a mission-driven accounting professional who understands the unique financial needs of a nonprofit organization. You are both detail-oriented and strategic, and thrive in environments where clear processes, financial insights, and accountability systems are valued. You are: 
Experienced in full-cycle nonprofit accounting and donor fund tracking 
Skilled in translating financial data into decision-ready insights 
Committed to helping others grow — including our global partners 
Proactive in maturing systems and documenting internal processes 
Collaborative, globally minded, and aligned with INCA’s mission 
 
About the Role 
The Finance Manager plays a vital role in stewarding INCA’s finances with excellence, helping to ensure our resources are used effectively and reported transparently to donors, board members, and global partners. This role combines full-cycle accounting, partner financial reporting, audit readiness, and strategic budgeting oversight, all while contributing to the broader vision and mission of INCA. 
 
Key Responsibilities 
Finance &amp; Accounting 
Lead full-cycle accounting using QuickBooks Online 
Manage accounts payable/receivable, bank reconciliations, journal entries, and payroll coordination 
Maintain fund tracking and CRA compliance for restricted/unrestricted funds 
Document financial policies, workflows, and internal controls 
Oversee monthly and year-end close, and prepare for audits 
Manage relationships with the bank and oversee foreign exchange (FX) conversions from CAD to USD for international disbursements 
 
Reporting &amp; Financial Analysis 
Prepare monthly financial transmission reports and consolidated financial statements 
Produce project-based reports comparing actuals vs. budgets, including variance explanations 
Deliver clear, insight-focused reports to support executive and board-level decision-making 
Standardize internal reporting templates and timelines for greater consistency and efficiency 
 
Budgeting &amp; Planning 
Lead the organization’s annual budgeting process 
Maintain a centralized and up-to-date view of all project and program budgets, from pipeline to completion 
Support department and program leaders in planning, tracking, and adjusting their financial plans 
 
Partner &amp; Program Support 
Develop standardized financial reporting requirements for international partners 
Support partner organizations in improving their financial systems and practices, including training and capacity development in basic accounting and budgeting 
Collaborate with the programs team to ensure disbursement schedules and reports are timely, accurate, and aligned with donor expectations 
 
Operational Improvements 
Work with team members to process, revise, or update donation payments, including those recorded in Raiser’s Edge 
Help mature INCA’s operations through the development of scalable, compliant, and documented financial procedures 
Support integration across platforms (QuickBooks, RE, sponsorship portal) to reduce friction and improve visibility 
 
Qualifications 
5+ years of progressive accounting experience, with 3+ years in nonprofit/charity finance 
Strong knowledge of fund accounting, CRA charity regulations, and donor financial reporting 
Proficiency in QuickBooks, Excel, and preferably Raiser’s Edge or similar CRM 
CPA or CPB designation (or in progress) preferred 
Experience preparing for audits and managing restricted funds 
Excellent analytical and communication skills 
Experience with international development, multi-currency disbursements, or partner financial capacity-building is an asset 
Alignment with INCA’s mission and values 
 
Education 
Degree or diploma in Accounting, Finance, or Business Administration 
CPA or equivalent certification is a strong asset 
Equivalent combinations of education and experience will be considered 
 
What We Offer 
Comprehensive health and dental benefits 
Disability and life insurance 
Vision care 
RRSP matching 
Paid vacation and holidays 
On-site parking and hybrid work flexibility 
A supportive, faith-aligned, and purpose-driven team culture 
Opportunity to shape global impact through financial leadership

International Needs Canada

Finance Manager

FULL TIME, REGULAR POSITION SALARY RANGE: $47,187 - $50,179Benefits include: • Extended Health and Dental benefits including Life, AD&amp;D and LTD • Healthcare of Ontario Pension Plan (HOOPP) • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional development time and fundsSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.This position will operate as part of the new HART Hub. The HART Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT) led by South Riverdale Community Health Centre and St. Michael’s Homes with support from Anishnawbe Health Toronto, Gerstein Crisis Centre, The Neighbourhood Group, Michael Garron Hospital, Alpha House, Fontbonne Ministries, The Salvation Army, 2-Spirited People of the 1st Nations, Woodgreen Community Services, Comprehensive Treatment Clinic and The Neighbourhood Organization.This position acts as part of a multidisciplinary team, facilitating client flow and referrals through the East HART Hub and other SRCHC Substance Use &amp; Mental Health (SUMH) programs. This will involve providing program information, answering and triaging calls, inquiries, referrals, greeting and checking-in clients, booking appointments and file management using the EMR system, data entry, program material and supply ordering, and scheduling. This position requires providing services to a range of clients, including people who use drugs, people with mental health concerns, and other marginalized populations facing significant health barriers.Working within the larger Service Administration &amp; Quality (SAQ) team, this position will also provide back-up administrative support for the clinic and centre as a whole. This could include working at various SRCHC locations, booking appointments, communicating with clients, responding to general enquiries, acquiring services for and providing information to the public and other agencies regarding the services of SRCHC. This position involves working evenings and weekends, and is expected to work onsite.Responsibilities: Reception • Provide reception services for the SUMH team, the clinic and SRCHC • Respond to general enquires, provide basic service to clients (e.g. TTC tokens, taxis, referrals to other agencies) and provide information to the public and other agencies regarding services • Schedule new intakes, follow up appointments, make reminder phone calls and coordinate client drop-in visits via the EMR • Provide backup support within the SAQ team • Recognize escalating situations and follow established protocols to obtain assistance and apply de-escalating techniques General Administrative Duties • Respond to the administrative needs of the SUMH and Operational Health System teams • Assist with team meetings i.e. maintain running agendas and minute taking • Ensure relevant Process Manual and workflows are followed, accurate and up-to-date • Responsible for the opening and closing of the centre following procedures to ensure the security and safety of the building, staff, clients and guests • Open and distribute mail accordingly • Support with supply organization, ordering and tracking • Collaborate with program teams in the production and distribution of program material, brochures and flyers across multiple sites • Enter and maintain provider EMR templates, orientation and group schedules, as well as meetings and room booking • Provide administrative support with time off requests and rebooking clients following established minimum coverage guidelines • Utilize Excel in reception and administrative tasks Clinical Support and Administration • Administrative support for new referrals to SUMH programs via the EMR, email, e-referrals, fax and phone • Screen client calls; make appropriate appointments for services • Make arrangements and referrals with external services (e.g. x-rays, ECG’s and prescription renewals) as directed • Intake and registration of new clients following established protocols in the EMR • Work collectively to manage client waitlists for SUMH programs • Book appointments for clients using the EMR • Ensure the EMR and files are accurate and current • Input encounter information for data collection purposes into excel, EMR or other tracking system • Participate in all required meetings, trainings and communicate program and service updates across applicable teams • All other duties as requiredQualifications: • University, College and/or medical administrative education • Minimum one (1) year experience as a medical secretary or administrative assistant in a clinical or social service related environment preferred • Customer service training an asset • Conflict prevention and de-escalation training an asset • Knowledge of community, the health sector (including primary health care) and community health centres • A strong interest in issues affecting people who are homeless, living with a mental illness or substance use, and complex health needs • Experience working with marginalized populations, including homeless and street-involved people, current and former drug users, and sex workers an asset • General knowledge of Harm Reduction philosophy of care • Ability to assist with and help de-escalate conflicts, and confidence in asserting and maintaining strong boundaries • Respect for diversity, equity and accessibility with the ability to work collaboratively and positively with others • Ability to work effectively independently and as part of a multi-disciplinary team in a fast-paced environment • Planning and task management skills • Ability to prioritize and multi-task with simultaneous attention to detail • Excellent verbal and written communication skills • Excellent interpersonal skills in dealing with the public • Ability to assist people in a mature, friendly and helpful manner • Strong organizational skills • Proficiency in the use of computer technology and various software applications in particular an electronic health record • Ability to be flexible and a self-starter • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is for an existing vacancy.Internal applicants please apply by Tuesday, December 16, 2025 at 12:00 p.m. (noon).This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – Admin Program Assistant – SUMH South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “Admin Program Assistant – SUMH” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a bargaining unit position with CUPE Local 5399. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

South Riverdale Community Health Centre

Administrative Program Assistant – Substance Use & Mental Health

Position Summary&nbsp;The Manager, Programs and Operations provides leadership for the day-to-day delivery and ongoing improvement of Caledon Meals on Wheels’ core services across Caledon and Dufferin. This includes oversight and senior leadership of Meals on Wheels, Seniors’ Wellness programs, special initiatives and pilots, and the volunteer program.Working closely with the Executive Director, program staff, the Volunteer Coordinator and community partners, the Manager ensures that services are client-centred, safe, reliable, and well coordinated. The role supervises key program and operations staff, supports staff and volunteer development, and uses data, feedback, and accreditation standards to guide program planning, risk management and quality improvement.Core Competencies<ul><li>Leadership and people management</li><li>Program planning, coordination, and evaluation</li><li>Volunteer engagement and stewardship</li><li>Operational and risk management</li><li>Client-centred service and advocacy for older adults and adults with disabilities</li><li>Collaboration, communication, and relationship building</li><li>Problem solving and decision making</li><li>Cultural humility, equity, diversity and inclusion</li></ul>Key Responsibilities and Duties:Program Leadership and Strategy<ul><li>Provide overall leadership for the planning, delivery, and evaluation of Meals on Wheels, Seniors’ Wellness, and other CMOW programs, ensuring services are client-centred, accessible, and responsive to community need.</li><li>Work with program staff to develop annual workplans, clear service targets, and program schedules that support safe, consistent, and efficient operations.</li><li>Oversee program logistics such as route planning, group schedules, space bookings, and coverage plans for staff absences.</li><li>Ensure policies, procedures, forms, and documentation are up to date, consistently applied, and aligned across programs.</li><li>Support in-home or intake assessments as needed, including eligibility, subsidies, and risk/safety considerations.</li><li>Lead or support the planning and implementation of new pilots, partnerships, or program expansion in collaboration with the Executive Director and other managers.&nbsp;</li></ul>Volunteer Program Leadership<ul><li>Provide overall leadership and strategic direction for the volunteer program, in line with the Canadian Code for Volunteer Involvement and sector best practices in volunteer engagement. </li><li>Directly supervise the Volunteer Coordinator, providing coaching, guidance, and support on day-to-day recruitment, screening, orientation, scheduling, recognition, performance feedback, and exit processes.</li><li>Ensure the volunteer lifecycle is well managed, including planning, recruitment, screening (e.g., references, police checks, driver’s abstracts, insurance documentation), orientation, ongoing training, supervision, recognition, and evaluation. </li><li>Oversee volunteer risk management, including clear role descriptions, boundaries, confidentiality expectations, incident reporting and follow-up, and alignment with organizational policies and relevant legislation.</li><li>Develop and monitor volunteer engagement plans and targets, including volunteer satisfaction surveys and improvement actions.</li><li>Ensure accurate and timely collection of volunteer data and statistics, including hours, assignments, compliance documentation, and recognition milestones.</li></ul>Staff Supervision and Team Development<ul><li>Provide direct supervision to assigned program and operations staff, including regular one-to-one supervision, team meetings, and performance management.</li><li>Set clear expectations, goals, and priorities for staff, and follow established evaluation and performance improvement processes where needed.</li><li>Foster a respectful, collaborative, and inclusive work environment where staff feel supported and valued.</li><li>Support staff development through coaching, feedback, and identification of training opportunities related to client service, leadership, volunteer engagement, and health and safety.</li><li>Model constructive communication, problem solving, and conflict resolution when issues arise with staff, volunteers, clients, or partners.</li></ul>Operational Management and Quality Improvement<ul><li>Oversee the day-to-day operational functioning of assigned programs, ensuring adequate staffing, coverage, and resources to safely meet service demand. </li><li>Work with team members to address operational issues such as scheduling, supplies, facility needs, and equipment. </li><li>Monitor program budgets, expenditures, and accounts receivable related to program areas, flag concerns, and work with staff and finance to follow up with clients when necessary. </li><li>Collect, analyze, and report on program and volunteer statistics, key performance indicators, and quality measures, supporting organizational dashboards and funder reporting. </li><li>Support accreditation and quality improvement work by contributing to policies, procedures, audits, and formal improvement initiatives. </li><li>Lead or support process improvement projects that enhance efficiency and service quality while maintaining client and volunteer safety.</li></ul>Client Services, Risk, and Incident Management<ul><li>Promote a client-centred approach across programs, ensuring clients and caregivers are treated with respect, compassion, and cultural sensitivity.</li><li>Ensure staff and volunteers follow established procedures for wellness checks, incident reporting, and escalation of concerns to the Executive Director or appropriate authorities.</li><li>Review and ensure timely follow-up and closure of incident reports, near misses, and complaints, with a focus on learning and improvement.</li><li>Support staff in navigating complex client situations, including referral to other services and collaboration with caregivers and community partners.</li></ul>Community and Partner Relations<ul><li>Represent Caledon Meals on Wheels at relevant committees, networks, and outreach events, particularly those related to older adults, food security, and volunteerism.</li><li>Maintain and strengthen relationships with community organizations, municipalities, health and social service partners, and funders in alignment with the Executive Director and Engagement and Development Manager.</li><li>Support outreach and marketing efforts for programs and volunteer opportunities, in collaboration with internal staff and partners.</li></ul>Health and Safety<ul><li>Promote and model safe work practices for staff and volunteers, in line with the Occupational Health and Safety Act, CMOW policies, and accreditation standards.</li><li>Work with the Health and Safety Representative to identify, report, and address workplace hazards or concerns.</li><li>Ensure staff and volunteers receive appropriate training related to health and safety, infection prevention and control, lifting and mobility, and field work.</li></ul>Other Duties<ul><li>Participate as a member of the management team in organizational planning, risk discussions, and strategic initiatives.</li><li>Support fundraising events and agency-wide activities as required.</li><li>Demonstrate behaviours consistent with CMOW’s mission, vision, and values, and contribute to a positive organizational reputation for food and service excellence.</li><li>Other related duties as assigned by the Executive Director.</li></ul>Qualifications:Education and Experience<ul><li>Postsecondary diploma or degree in social or community services, gerontology, health or human services, non-profit management, or a related field, or an equivalent combination of education and experience.</li><li>Minimum two – three years of progressive experience in community-based or non-profit programs, including at least one year in a supervisory or management role. </li><li>Demonstrated experience overseeing volunteers and volunteer programs, including recruitment, screening, training, supervision, and recognition.</li><li>Experience working with older adults and/or adults with disabilities, ideally within a community support, seniors’ services, or health context.</li><li>Experience using client and volunteer databases and Microsoft 365. Experience with AlayaCare or similar systems is an asset.&nbsp;</li></ul>Knowledge, Skills, and Abilities<ul><li>Strong leadership, coaching, and team-building skills, with the ability to support staff and volunteers through change. </li><li>Solid understanding of volunteer engagement principles, risk management, and the Canadian Code for Volunteer Involvement. </li><li>Strong skills in program planning, implementation, and evaluation, including using data to inform decisions and demonstrate impact. </li><li>Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, staff, volunteers, and community partners.</li><li>Strong organizational and time management skills, with the ability to balance multiple priorities and deadlines.</li><li>Knowledge of relevant Ontario legislation and standards such as the Occupational Health and Safety Act, Ontario Human Rights Code, AODA, PHIPA/PIPEDA, and privacy/confidentiality practices is an asset.</li><li>Comfort working in a fast-paced, evolving environment with a commitment to continuous improvement and learning.</li></ul>Other Requirements<ul><li>Satisfactory Vulnerable Sector Check.</li><li>Valid driver’s licence and daily access to a reliable vehicle for work in Caledon, Dufferin and surrounding communities</li></ul>Working Conditions<ul><li>Combination of office work, meetings in the community, home visits (as needed), and program site visits.</li><li>Prolonged periods of sitting and computer use, with regular telephone and virtual communication.</li><li>Occasional lifting and carrying of program supplies’ up to approximately 20 pounds / 9 kilograms. </li><li>Frequent interaction with clients, some of whom may have complex health or social needs, requires strong interpersonal skills and the ability to manage challenging situations with compassion.</li><li>Some evenings and weekends required for meetings, events, and program needs.</li></ul>Benefits<ul><li>Competitive salary commensurate with experience.</li><li>Comprehensive benefits package including health insurance, retirement contributions, and paid time off.</li><li>Opportunities for professional development and advancement within the organization.</li><li>Meaningful work that makes a positive impact on the lives of seniors in our community.</li><li>Other duties as assigned</li></ul>At Caledon Meals on Wheels, we believe in the strength and richness that diversity brings to our community. We are committed to fostering an inclusive and equitable workplace where individuals from all backgrounds are not only welcomed but celebrated for the unique perspectives, experiences, and talents they bring.We actively encourage applications from candidates of all races, ethnicities, religions, genders, sexual orientations, abilities, ages, and backgrounds. Caledon Meals on Wheels is dedicated to creating a workplace that reflects the diversity of the communities we serve, ensuring that everyone feels valued, respected, and empowered to contribute their best.We recognize the importance of equity in employment practices and are committed to providing a fair and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know, and we will work with you to ensure your needs are met.

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