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INTERNAL/EXTERNAL 
 
Job Title: Weekend Supervisor, HART HUB Housing Program – 40 Oak 
Position Type: Non-Bargaining Unit, Permanent, Reduced Full-Time 
Number of Positions: 1 
Rate: $33.33 to $36.81 per hour 
Vacation: 4 weeks to start (prorated based on hours worked as a percentage of full-time hours) 
Benefits: Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with 

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; 
paid sick leave and float day 

RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful 
completion of probation 

Hours: 22.5 hours per week; 8am-8pm Saturday and Sunday, plus weekly half- hour (or bi-
weekly, 1 hour) check in meeting virtually or in person with supervisor during the week 
at mutually agreed upon time. 

Supervisor: Senior Manager, 40 Oak, Logan Housing and 3000 Queen 
Posting Date: October 21, 2025 
Application Deadline: November 3, 2025 
Location: 40 Oak Street, Toronto 
 
Why Fred Victor? 
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to 
improve the health, income and housing stability of people experiencing poverty and homelessness. We are 
committed to ending homelessness, one person at a time. 
 
The Housing Weekend Supervisor will be responsible for managing the day-to-day operations on the weekends of Fred 
Victor’s Housing HART HUB program at 40 Oak. They will have an understanding of supported housing and social justice 
principles and will be a motivated person who believes in Fred Victor’s mission, vision and values. The Supervisor will plan, 
direct and monitor the quality and delivery of Housing Program on the weekends. 

 
Does this sound like work you want to be a part of? 
We offer a collaborative and supportive environment, an opportunity to join a diverse team of caring professionals 
and a chance to make a difference. With over 75 programs and more than 25 sites, there are lots of opportunities to 
grow your career with us. Many members of the management team started in relief and front-line roles. 
 
What You Will Do: 

ï· The Weekend Supervisor will oversee the Housing HART HUB Program on the weekends. 
ï· The Housing Weekend Supervisor will develop and lead a weekend team effectively that functions to meet 

the goals of the program. 
ï· Facilitate regular team meetings, complete, and develop schedule, ensure coverage of all weekend shifts. 
ï· This role supervises the 2 Part-Time Housing Workers, as well as provides supervision to Housing Relief Workers 

working on the weekends. They will also work as part of the broader management team and be a leader in the 
overall leadership team at the 40 Oak – Hart Hub Housing site. 


What You Bring to the Team: 
ï· Degree or Diploma in Social Services field and/or equivalent experience 
ï· 2 years’ experience working in not-for-profit housing 
ï· Demonstrated understanding of and commitment to Housing First, trauma-informed, compassionate care and 

anti-oppression practices 
ï· Experience in supervising, managing, training and coaching staff in a Unionized environment 
ï· Proven ability to constructively give and receive feedback 

 
What Sets You Apart: 

ï· Proven ability to constructively give and receive feedback 
ï· Extensive experience working with people who have experienced homelessness and poverty; understanding 

of the issues of homelessness, poverty and discrimination facing this community and how these issues affect 
the lives of individuals 

ï· Demonstrated experience in conflict resolution and crisis management 
ï· Extensive experience working with people who come from diverse racial, gender, ethnic and cultural 

backgrounds and who have experienced varying degrees of mental health, social isolation and substance 
use 

ï· Experience working with individuals in recovery-oriented, client-centered and strength-based approaches. 
ï· Extensive knowledge of community-based resources 
ï· Highly developed written and oral communication skills 
ï· Highly developed interpersonal skills 
ï· Highly developed group facilitation skills 
ï· Highly developed understanding of and proven ability to communicate appropriate professional boundaries 
ï· Highly developed ability to plan and prioritize work 
ï· Thorough knowledge of legislation relevant to operating affordable housing, including Ontario Works Act, 

Ontario Human Rights Code, Occupational Health and Safety Act, Employment Standards Act, and AODA and 
the Residential Tenancies Act 

ï· Experience and proven responsibility handling money 
ï· Excellent written and oral communication skills 
ï· Literacy in Word, Pirouette, Excel 

 
Compensation and Benefits 

ï· For the Weekend Supervisor, HART HUB Housing Program – 40 Oak position, we offer a salary range of $33.33 to 
$36.81 per hour 

ï· 4 weeks of vacation to start + 1 float day 
ï· Generous paid sick leave allowance 
ï· A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family 

coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide 
variety of dental care. Additional insurance includes vision care and travel for emergency medical services. 

ï· 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of 
probation; you will contribute 4% of your gross salary to the same RRSP. 

ï· Access to employee and family assistance plan. 
 
How You Can Apply 
Send your resume and an email describing why you want to be part of the Fred Victor Team by midnight Monday 
November 3, to Kyra Pretzer, Senior Manager, 40 Oak, Logan Housing and 3000 Queen at <a href="mailto:kpretzer@fredvictor.org" target="_blank">kpretzer@fredvictor.org</a> 
with “Weekend Supervisor, HART HUB Housing Program – 40 Oak” in the subject line. 
 
A Police Record Check is required by the final candidate prior to hiring. 
 
 
 


Accessibility &amp; Accommodation 
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and 
respected, and where every employee has the opportunity to realize their potential. As such, we welcome and 
encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons 
across the spectrum of sexual orientation and gender identities and have lived-experience. 
 
If you are a person with a disability and require accommodation and/or assistance during the application process, please 
contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received 
relating to accommodation requests will be treated with confidentiality.

Fred Victor

Weekend Supervisor, Hart Hub Housing - 40 Oak St

Reporting directly to the Director of Operations, the Manager of Shelter Services is responsible for overseeing both the success of employees and the efficacy of The Hope Centre’s various shelter programs, ensuring operations are running smoothly and are aligned with strategic objectives. With a strong focus on sustainability, this role drives the continuous development and improvement of initiatives related to homelessness, including the three housing-focused shelters as well as Family shelter, which serves a diverse population of vulnerable citizens.&nbsp;Duties &amp; ResponsibilitiesProgram &amp; Service Delivery Management<ul><li>Oversee implementation of shelter programs and services, including case management, housing navigation, and supportive services.</li><li>Ensure all sites are clean, safe and functioning in compliance with health and fire codes.</li><li>Work with program leads to develop individualized service plans for clients, focused on housing stability and self-sufficiency.</li><li>Continuously assess the organization’s resources to ensure they are sufficient and well-suited for sustaining programs with the support of each site Manager.</li><li>Monitor and manage inventory levels through on site management, placing orders for supplies when needed.</li><li>Ensure equitable, dignified, and client-centered service delivery across all sites.</li></ul>Staff Leadership &amp; Development<ul><li>Supervise and evaluate shelter managers, case managers, shift supervisors, and support staff.</li><li>Conduct regular site visits to provide leadership presence, coaching, and quality assurance.</li><li>Build a collaborative, respectful, and inclusive work culture rooted in trauma-informed care and equity.</li></ul>Compliance, Reporting &amp; Evaluation<ul><li>Ensure compliance with funding requirements, government regulations, and agency policies.</li><li>Prepare and submit reports on shelter outcomes, occupancy, and service delivery metrics.</li><li>Respond to audits, inspections, and funder site visits as needed.</li><li>Ensure the consistent adherence to The Hope Centre’s policies and procedures.&nbsp;</li><li>Ensure the confidentiality of Hope Centre clients is upheld at all times.&nbsp;</li><li>Maintain appropriate and accurate record keeping practices, in line with relevant regulation.&nbsp;</li></ul>Collaboration &amp; Community Engagement<ul><li>Act as liaison with government agencies, housing partners, service providers, and community stakeholders.</li><li>Represent the shelter program at community meetings, coalitions, and working groups.</li><li>Facilitate referrals and coordination of wraparound services (mental health, substance use treatment, employment, etc.).</li></ul>Crisis Management &amp; Safety<ul><li>Lead crisis response efforts across shelters, including behavioral health crises, critical incidents, and emergencies.</li><li>Ensure staff are trained in de-escalation, emergency procedures, and safety protocols.</li><li>Participate in after-hours on-call rotation to support shelter teams.</li></ul>

The Hope Centre

Manager of Shelter Services

A S2F Virtual Coach plays a significant role in encouraging children weekly to achieve positive change physically, mentally, and emotionally through fitness and literacy. Coaches help build confidence and motivation within children, while reducing learning gaps and developing a lifelong love of learning.We have two online volunteering opportunities:Our Brainworx! is an online afterschool program for students in grades 1-6 and runs twice a week between Tuesdays, Wednesdays, and Thursdays, for 30-40 minutes each session. We focus on physical activity, literacy, and social-emotional development. Each group has 10-12 students and 3-4 coaches. Our Brainworx program has various start times between 3:30pm - 6:30pm EST.The Junior Coach Leadership Program is an online afterschool program for students in grades 7 and 8. It runs on Mondays afterschool for 1 hour and focuses on developing students’ leadership skills, while still incorporating physical activity and literacy. Start times are 4:30 and 6:30pm EST (4:30pm MST).Details:<ul><li>October to May (fall and winter term only available)</li><li>flexible timing, between 4:30-6:30pm EST</li><li>10-12 participants and 2-3 volunteer coaches per group</li><li>Sessions include fitness, literacy &amp; mentoring activities, with emphasis on building character strengths</li><li>An easy-to-use virtual platform to facilitate programming</li></ul>Please note that while this is a virtual opportunity, volunteers must be located in Canada.Why volunteer?<ul><li>Use your talents: Bring your skills in leading, team building, organizing, planning, etc as part of a team, and develop new ones.</li><li>Improve wellbeing: A great way to benefit your own mental and physical wellbeing in a fun environment!</li><li>Network: Meet other like-minded people from all different walks of life. Work together and learn from each other.</li><li>Make a difference: Most importantly, make a lasting impact by supporting young students for a better future.</li></ul>Skills:<ul><li>Verbal communication</li><li>Active listening</li><li>Empathy</li><li>Enthusiastic engagement</li><li>Adjusting to change</li><li>Problem solving</li><li>Time Management</li><li>Group facilitation</li><li>Building relationships</li><li>Teamwork</li><li>Leading by example</li></ul>

Start2Finish

Virtual Coach & Mentor

About the Job:The Dufferin HART Hub is dedicated to improving outcomes for individuals in Dufferin County experiencing homelessness, mental health challenges, and substance use issues. By providing integrated, low-barrier support services, we aim to enhance the quality of life, physical health, and overall well-being of individuals in our community. We take a person-centered, equity-focused approach to ensure that clients have access to the care they need when they need it.&nbsp;Role OverviewThe dynamic and compassionate Supervisor is an integral part of the HART Hub Dufferin, providing leadership to a multidisciplinary team delivering comprehensive, integrated care services to vulnerable individuals. In collaboration with the Manager, the Supervisor leads a team of professionals ensuring strategic goals are translated into actionable steps, optimizing relationships between staff, clients and community partners, and fostering an environment of innovation and positive change. They focus on staff skills development, building internal team capacity, and supporting staff in managing elevated-risk situations. They assist the Manager in assessing staff competencies, identifying training needs, and driving continuous quality improvement initiatives.&nbsp;Key Responsibilities:<ul><li>Provide supervision for staff, ensuring they are supported in their roles and equipped to meet the complex needs of clients</li><li>Offer guidance and mentorship to enhance the team’s capacity and services </li><li>Evaluation of front-line staff performance through regular individual and group meetings</li><li>Ensure operational needs are met through oversight of schedules and adherence to policies and procedures</li><li>Assist in program planning, monitoring, and achieving service targets, as well as developing the annual work plan and program goals</li><li>Identify and escalate risks and performance issues</li><li>Lead team meetings and rounds, providing clinical feedback and solution-focused strategies to ensure a high level of service delivery</li><li>Promote a strong commitment to person-centered care, quality service delivery, and continuous improvement</li><li>Provide clinical guidance on individualized service plans that focus on short-term and long-term client needs, promoting homelessness, addiction, recovery, and treatment support</li><li>Assist staff in managing elevated-risk situations, ensuring they have the tools to navigate challenging scenarios safely and effectively</li><li>Support internal collaboration across hub partners to ensure a One Team approach</li><li>Liaise with partners, community services, and stakeholders</li><li>Ensure the safety and wellness of both staff and clients by promoting a psychologically healthy and safe environment</li><li>Demonstrate a strong commitment to quality care and service</li><li>Ensure appropriate records are kept and statistical information is maintained as per agency standards</li><li>Perform additional duties as required or delegated by management</li></ul>Qualifications:Post-secondary education in Social Work, Social Services, Health Services, or equivalent<ul><li>Minimum of 3 years’ experience in a community mental health, addictions, or related social services position</li><li>Minimum 1 year experience in a leadership role within community mental health, addictions, or related social services position</li><li>Strong leadership and interpersonal skills, with the ability to inspire a multidisciplinary team</li><li>In-depth knowledge of low-barrier service models, harm reduction, and trauma-informed care practices</li><li>Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity</li><li>Excellent verbal/written communication and interpersonal skills</li><li>Proven experience for analytical and organizational skills</li><li>Demonstrated ability to work without direct supervision in a team environment</li><li>Proficient in MS Suite (Word, Excel, Power Point and Outlook)</li><li>Valid Certification in First Aid &amp; CPR</li><li>Training in ASIST and CPI</li></ul>Reporting Function:The Supervisor reports to the Program Manager. They are responsible for overseeing and managing program staff and have the authority to manage the day-to-day operations accordingly. They work with both internal and external partners and interact with all levels within the organization.&nbsp;They are a support system, resource, and an advocator for the team and organization.&nbsp;Working Conditions and Requirements:<ul><li>Day shift with the ability to work excess/overtime hours where required</li><li>Able to sit/stand for prolonged periods of time (building inspections, site meetings, unit inspections, etc.)</li><li>Computer screen use (multiple screens if applicable) for prolonged periods of time</li><li>Able to lift up to 20lbs (product, devices etc.)</li><li>Vehicle with adequate insurance coverage to travel to community sites is required</li></ul>SHIP ValuesCompassion, Hope, Inclusive, Respect, ProfessionalWhy Us?The HART Hub Dufferin is at the forefront of providing integrated care for individuals facing complex challenges in Dufferin County. This is a unique opportunity to contribute to a transformative program that addresses the root causes of homelessness and supports individuals through a holistic, person-centered approach.The HART Hub Dufferin is committed to fostering an inclusive workplace that reflects the diversity of the communities we serve. We encourage individuals from diverse backgrounds to apply.Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices.&nbsp;

Services and Housing In the Province (SHIP)

Supervisor, Hart Hub Dufferin

The Clinical Lead for Housing plays a crucial role in fostering a supportive environment and inspiring a skilled team of housing clinicians to provide exceptional, personalized care. This accomplished clinician provides direct supervision, mentorship, operational support, and guidance for the housing teams’ daily operations. Their efforts ensure that services maintain a consistently high quality. In this dynamic role, the clinical lead develops and maintains strong relationships with stakeholders. The clinical lead works in partnership with the program manager and collaborates closely with the leadership team to uphold the mission, vision, and core values of CMHAMPS.

Canadian Mental Health Association, Muskoka-Parry Sound Branch

Clinical Lead - Housing (67-25)

President, Celiac Edmonton 
Position Description 

 
 
Celiac Edmonton is a Chapter of Celiac Canada, dedicated to providing service and support to 
persons with celiac disease, dermatitis herpetiformis and gluten intolerance, through 
awareness, education, events and research support. The Chapter hosts a number of events 
annually, with a focus on supporting people newly diagnosed with celiac disease, raising 
awareness of celiac disease and the challenges of a gluten-free lifestyle, family, community and 
all-ages events, as well as fundraising. 
 
All board positions are two-year terms. Board members can run for multiple terms, with no term 
limits. Board members must be a member of the Canadian Celiac Association Edmonton 
Chapter (Celiac Edmonton), however, do not need to be celiac or suffer from any other 
gluten-related disorder. 
 
The President leads and represents a dynamic local support group dedicated to improving the 
lives of people living gluten free as a medical necessity. The President role is a significant 
volunteer leadership role for the Chapter, requiring between 10 - 30 (average of 20) hours per 
week, depending on time of year, and the type of projects and initiatives underway and the 
number of committees the President chooses to participate on. 
 
In this role you will: 

â Oversee the affairs of the Celiac Edmonton Board and Society 
â Strive to seek consensus, guide collegial meetings and facilitate a productive and 

supportive environment for the volunteer Board and two employees. 
â Sets and/or monitors strategic priorities for Celiac Edmonton. 
â Work with the coordinator to answer questions from the gluten intolerant 

community. 
â Be familiar with and ensure alignment of activities with the society Bylaws. 

â Ensure Celiac Edmonton is operating in a manner in keeping with: 
â The Bylaws of the society, 
â All relevant provincial and federal legislation, 
â The charitable purpose of the organisation, and 
â The strategic plan and budget for Celiac Edmonton. 

â Manage two Celiac Edmonton staff: the Program Coordinator and Administrative 
Assistant: 

â Recruits to fill vacancies when needed. 
â Oversees development of employee performance agreements with the 

employees. 
â Meets with the Program Coordinator on a regular basis (bi-weekly or monthly) 

and as needed. 
â Meets with the Administrative Support staff as needed. 
â Conducts annual performance evaluations for all staff. 

â Chair all meetings of the Society and the Board, when present. 
â Prepares board meeting agendas, in collaboration with the Secretary. 

September 2025 


President, Celiac Edmonton 
Position Description 

 
â Manage a collegial and productive meeting using Roberts Rules of Order, or 

other recognised meeting process, as agreed to by the board. 
â Chair the Annual General Meeting (AGM) 

â Prepares AGM agendas, in collaboration with the Secretary. 
â Prepares and presents an annual report to the membership. 

â Is an ex-officio member of all Committees, except the Nominating Committee 
â Acts as the spokesperson for the Society, which may include: 

â Represent the Chapter to Celiac Canada, the national organization. 
â Attends or delegates board members to represent the Chapter at Council of 

Presidents meetings of Celiac Canada. 
â Speak to the media at Celiac Edmonton member events. 
â Meet with academic researchers that have received Chapter funding. 
â Write letters of support for academic grant funding or employee volunteer 

programs. 
â Write the president’s message for the Chapter newsletter. 

â Be aware of and report on the initiatives of Celiac Edmonton which includes: 
â Gluten Free 101 educational sessions for the newly diagnosed, 
â Celiac May Awareness Month, 
â Gluten Free Pancake Breakfast, 
â Celiac Edmonton Ride Walk Run, 
â Celiac children and teen support groups, 
â Fundraising efforts, and 
â Volunteer appreciation awards. 

â At the President’s discretion, attend initiatives and gluten free events hosted by Celiac 
Edmonton as the Chapter leader. 

 
Qualifications: 
Candidates must: 

â Demonstrate suitable experience and knowledge in the operation of a volunteer 
organization. 

â Be of good character. 
â Have relevant knowledge of, or experience with, living with celiac disease or related 

gluten intolerant disorders. 
Preferred Knowledge or Experience: 

â Experience of using a variety of computer programs, and in particular, Google Suite 
â Knowledge of, or experience with board governance. 


September 2025

Canadian Celiac Association, Edmonton Chapter

President

Position SummaryAs the Director - Warehousing and Logistics at the Kamloops Food Bank you will play a crucial role in ensuring the efficient operation of our warehousing, transportation, and logistics processes to facilitate the distribution of food to those in need within our community. Reporting directly to the President and CEO, you will oversee a dedicated team responsible for managing perishable and non-perishable products, transportation, safety, client services, and contribute to our food recovery program, foodSHARE. Your leadership will be instrumental in upholding our mission to alleviate hunger and food insecurity.Major Responsibilities<ol><li>Leadership and Strategic Planning</li></ol><ul><li>Develop and implement strategic plans to optimize warehousing and logistics operations in alignment with the organization's goals and objectives.</li><li>Provide visionary leadership to the team, fostering a culture of collaboration, accountability, and continuous improvement.</li><li>Collaborate with other departments to ensure efficient coordination and integration of logistics activities.</li><li>Develop and implement strategies to optimize warehouse operations, ensuring maximum efficiency and accuracy in inventory management.</li><li>Monitor and evaluate warehouse performance metrics, identifying areas for improvement and implementing solutions.</li></ul>2. &nbsp;Logistics Coordination<ul><li>Oversee the planning and execution of transportation and distribution activities to ensure the timely and cost-effective delivery of food to partner agencies, community distribution points, and smaller food banks in the region.</li><li>Collaborate with transportation providers, negotiate contracts, and establish strong relationships to enhance the overall logistics network.</li><li>Scheduling of all warehouse staff and ensure vacation request are submitted.</li></ul>3. foodSHARE Food Recovery Program<ul><li>Ensure all foodSHARE partners have up to data agreements in place and manage relationships</li><li>Review annual farmer foodSHARE agreements in place and schedule is communicated and followed with all parties.</li><li>Point persons for all changes to the compost program and liaison to Spa Hills.</li></ul>4. Inventory Control<ul><li>Implement and maintain inventory control procedures to minimize waste, spoilage, and product shortages.</li></ul>5. Quality Assurance<ul><li>Ensure compliance with safety and sanitation standards and implement quality control measures to guarantee the distribution of high-quality food products to recipients.</li><li>Work closely with regulatory agencies to stay informed about food safety and distribution regulations.</li></ul>6. Building Maintenance<ul><li>Oversee the maintenance and upkeep of the warehouse facility, including routine inspections, repairs, and improvements.</li><li>Collaborate with external vendors and contractors for facility-related projects and services.</li></ul>7. Regional Communication and Support<ul><li>Serve as the central communication point for smaller food banks in the region, coordinating and facilitating the exchange of information related to inventory, logistics, and best practices.</li><li>Provide logistical support to smaller food banks, ensuring they receive adequate food supplies in a timely manner.</li></ul>8. Transportation and Health &amp; Safety<ul><li>Manage the company vehicle with Warehouse Manager, providing guidance on routing, scheduling, vehicle maintenance, and driver safety.</li><li>Ensure compliance with transportation regulations, including licensing, permits, and vehicle inspections.</li><li>Implement safety protocols and training programs to promote a culture of safety among warehouse and transportation staff.</li><li>Chair the monthly joint health and safety committee meetings.&nbsp;</li></ul>9. Budget Management<ul><li>Develop and manage the department budget, ensuring cost-effectiveness and fiscal responsibility.</li><li>Identify opportunities for cost savings without compromising the quality of services provided.</li></ul>10. Reporting and Analysis<ul><li>Generate regular reports on warehouse and logistics performance, providing insights and recommendations for continuous improvement.</li><li>Analyze data trends and make data-driven decisions to enhance operational efficiency.</li></ul>Working ConditionsThe Director - Warehousing and Logistics will work both off site and on-site at the food bank facility, engaging with clients, volunteers, and staff. The role involves standing, lifting, and walking during distribution hours.Note: This job description is comprehensive and subject to adjustments based on the evolving needs and growth of the Kamloops Food Bank. Additional duties may be assigned as required.Top of Form

Kamloops Food Bank Society

Director, Warehousing and Logistics

Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTEO 1102 PTB 63LocationRemote; Outside QC &amp; ONStart DateShift DescriptionRotationalDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91Salary after 1 year of service:&nbsp;Overnight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:November 3 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.&nbsp;Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Bilingual Texting Supervisor, Remote - Part-Time - Outside QC/ON

HARD FEELINGS MENTAL HEALTH&nbsp;hardfeelings.org / @hardfeelingstoPosition title: Clinical Manager, Community of Practice&nbsp;Hours: 4 days per week / some evening work required&nbsp;Location: Hybrid, minimum in-person 2 days per week at 353 Church Street&nbsp;Wage: $61,800 | 4 days/week Benefits: Group benefits plan + 2 weeks paid vacation&nbsp;Start date: December 8, 2025&nbsp;Duration: 12-month contract (maternity leave coverage)&nbsp;Hard Feelings is an innovative mental health charity based in Toronto. We support a community of mental health professionals who offer low-cost psychotherapy and mental health supports. Our retail shop and storefront offer curated products and resources, and encourage conversations that support stronger mental health.&nbsp;The Hard Feelings Community of Practice&nbsp;The psychotherapists in our Community of Practice (CP) are registered social workers and psychotherapists, representing a diversity of practice approaches, backgrounds and experience. Psychotherapists are independent practitioners who provide individual, group, and family/couples therapy to folks who are facing barriers to accessing market rate therapy.&nbsp;THE JOB&nbsp;Key Responsibilities&nbsp;Working with the Executive Director, this position is responsible for supporting, growing, and promoting the Hard Feelings Community of Practice, and contributing to the development of mental health initiatives within the organization.&nbsp;Managing the CP&nbsp;<ul><li>Orient new psychotherapists to the CP and our unique model of practice</li><li>Respond to psychotherapist requests for support and provide clinical consultation or practice management support, as needed </li><li>Lead and manage internal communications and social events for the CP</li><li>Coordinate acquisition of and use of in-person psychotherapy spaces </li><li>Manage Google Drive, Airtable and other systems that support the CP </li><li>Ensure the CP psychotherapists practice within an anti-oppressive, anti-racist, and inclusive approach to client care, and build CP culture with this framework in mind </li><li>Support CP in understanding clinical issues and trends impacting clients with challenging needs, and the development of formulations which inform therapeutic direction </li><li>Organize and schedule monthly professional trainings that reflect on emerging clinical issues impacting clients, community resources and referral options, and case formulations to inform therapeutic direction </li><li>Support community members to navigate the mental health resources across Ontario, as needed&nbsp;</li></ul>Growing the CP and clinical programs&nbsp;<ul><li>Recruit, screen, and select new CP psychotherapists, consistent with growth strategy and values </li><li>Supervise the Navigation Lead, and support the smooth operation and growth of our navigation program </li><li>Develop clinical programs and initiatives that increase access to mental health supports </li><li>Identify gaps and opportunities to include underserved populations and strive for equity for psychotherapists and their clients </li><li>Participate in the visioning, creation and implementation of new projects and initiatives that are aligned with our mission </li><li>Oversee and/or supervise student psychotherapist programs with partners </li><li>Manage, collect and analyze client and psychotherapist survey data to inform program growth and reports, in collaboration with Manager, People and Data </li><li>Create and update clinical policies, based on best practices of relevant regulatory bodies </li><li>Support the work of the Clinical Advisory Committee of the Board&nbsp;</li></ul>Promote our work and collaborations&nbsp;<ul><li>Contribute to external communications for the CP (social media, emails, networking) </li><li>Maintain key partnerships that support the work of the CP (e.g. community partners, clinical practices, facilitators, etc.) </li><li>Support storefront activities and staffing needs, as required </li><li>Other duties as assigned&nbsp;</li></ul>QUALIFICATIONS&nbsp;Education and registration&nbsp;<ul><li>A graduate level degree in a psychotherapy discipline (e.g., MSW, MEd Psychotherapy) </li><li>Registration with a regulatory body in Ontario (e.g., OCSWSSW, CRPO)&nbsp;</li></ul>Clinical experience&nbsp;<ul><li>Minimum 3-5 years of direct clinical experience, providing individual and/or group psychotherapy </li><li>Experience working in private practice, and deep understanding of regulations, and practice guidelines and ethics in Ontario </li><li>Experience providing clinical consultation (including peer consultation) and leadership within a team </li><li>Demonstrated strong clinical judgment and crisis management experience </li><li>Experience in developing and facilitating group trainings and workshops </li><li>Knowledge of evidence informed/based practices, program evaluation methods and tools </li><li>Training and/or lived experience regarding the diversity of individuals/families in the GTA </li><li>Knowledge and skills in Diversity, Equity and Inclusion, Anti-Oppressive Practice (AOP) and/or Anti-Black Racism (ABR) </li><li>Highly committed to trauma-informed principles, practices, and innovative approaches in the delivery of psychotherapy services </li><li>Deep knowledge of and connections within the mental health and social service sector in the GTA, and across Ontario&nbsp;</li></ul>Leadership and administration&nbsp;<ul><li>Demonstrated leadership, management and team building skills </li><li>Demonstrated excellent communication, interpersonal and organizational skills </li><li>Highly organized and knowledgeable in administrative management and private practice business processes </li><li>Flexible approach to working in a small organization with shifting responsibilities </li><li>High level of critical and logical thinking, analysis, and reasoning </li><li>Experience using Microsoft Office, Google Drive, Slack, etc. </li><li>Experience in program design and funding applications, an asset </li><li>Experience supervising student placements, an asset&nbsp;</li></ul>APPLICATION PROCESS&nbsp;Submit a resume and cover letter (in a single document - MS or PDF format), briefly describing your understanding of our work within the current mental health landscape, to Kate Scowen at <a href="mailto:kate@hardfeelings.org" target="_blank">kate@hardfeelings.org</a>&nbsp;Deadline: Applications will be considered as they are received, until Friday, November 7, 2025.&nbsp;As an employer, Hard Feelings Mental Health is committed to building and sustaining an equitable and inclusive working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. Requests for accommodation due to disability can be made at any stage in the recruitment process.&nbsp;NOTE: To avoid dual relationships in our community of practice, there are some positions that may not be open to former or current clients or psychotherapists of current psychotherapists or psychotherapists on leave. If you have questions about this or whether this applies to you, please reach out to Kate Scowen at <a href="mailto:kate@hardfeelings.org" target="_blank">kate@hardfeelings.org</a>. If you disclose being a previous client or psychotherapist, we will aim to maintain confidentiality and respect for your privacy. We thank all applicants for their interest but only those selected for further consideration will be contacted. Please do not call regarding this position.

Hard Feelings Mental Health

Clinical Manager, Community of Practice

We're inspired by the vision of a world free of multiple sclerosis (MS). MS is a neurological disease of the central nervous system (brain, spinal cord) and Canada has one of the highest rates of MS in the world.&nbsp;People affected by MS are at the heart of our work and our mission is to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey.&nbsp;We collaborate with researchers, donors, partners, volunteers, people living with MS, caregivers, and health professionals to drive progress forward and make meaningful impact. Whether improving the lives of Canadians today or supporting groundbreaking research to end MS tomorrow, we work together as a community—and you can be a part of that.Our team is looking for a&nbsp;Director, Campaign Giving based in Toronto, ON or surrounding area on a full-time basis working 35 hours per week. Please apply by November 13, 2025.As we undertake the largest, most ambitious campaign in our organization’s history, this role will be central to inspiring donors to invest and to build a truly cause-connected community.&nbsp;In parallel with this unique and rare opportunity to be at the ground level of an exciting campaign, we foster a vibrant culture that prioritizes growth, collaboration, and values-based teamwork.<h3>Discover. Innovate. Act.</h3>We are guided on the journey to end MS through discoveries, innovation, and collective action. This strategy connects the MS community through our common goal of a world free of MS. Together, we work to advance treatment and care, enhance well-being, understand, and halt disease progression and ultimately prevent MS.To learn more about MS Canada, the impact we make, and what makes this a great place to work, we encourage you to visit <a href="http://www.mscanada.ca" target="_blank">www.mscanada.ca</a>.<h2>The impact you will have:</h2>The Director, Campaign Giving develops and implements strategies to cultivate and increase major giftgiving for the philanthropy portfolio. This role will play an integral role in the successful launch of MS Canada’s new and ambitious transformational campaign to support individuals living with and affected by MS. The successful candidate collaborates across the organization to actively advocate and drive forward MS Canada’s mission through major giving.&nbsp;The Director, Campaign Giving:&nbsp;<ul><li>Develops campaign giving strategies for the philanthropic portfolio by identifying innovative fundraising opportunities and creating engagement strategies that increase donor giving, upgrades, and retention.</li><li>Builds and maintains relationships with an active pipeline of high-value donors and prospects while cultivating, soliciting, and stewarding for them.</li><li>Partners with the executive team, senior directors, and volunteers to identify, cultivate, solicit, and steward donors.</li><li>Grows the organization’s philanthropic network by connecting new donors with volunteers.</li></ul><h2>Our ideal candidate:</h2><ul><li>Has six years of demonstrated success in personally building philanthropic relationships with high-net worth individuals; working closely and productively with volunteer and senior staff leadership; and identifying, cultivating, soliciting and closing leadership gifts</li><li>Has a proven track record of developing successful individual fundraising strategies that expand the base, grow revenue, and strengthen existing donor relationships</li><li>Has personal characteristics associated with successful fundraising professionals, including a vigorous work ethic, sound judgment, impeccable integrity, demonstrated initiative, professionalism, intellectual curiosity, and the temperament to work effectively and productively with colleagues, donors, volunteers, etc.</li><li>Has excellent interpersonal skills, including the ability to communicate effectively and concisely (both in writing and orally) with multiple audiences; listens as well as gives advice; and respects others</li><li>Has demonstrated ability to manage multiple projects and deadlines</li><li>Has a broad knowledge of industry best practices, standard operating procedures, and new approaches to philanthropic giving</li><li>Has prior experience working on large-scale campaigns for a national organization</li><li>Has a strong affinity for the cause and/or health research</li><li>Has the ability to work independently and within a team environment</li><li>Has a Certified Fundraising Executive (CFRE) designation or equivalent (Will be considered an asset)</li><li>Keeps internal and external MS community members top of mind while providing an exceptional experience</li><li>Thinks beyond the confines of traditional ways of doing things to recognize opportunities and find new and better approaches.</li><li>Coaches, motivates and empowers people to support employee experience, employee impact and organizational impact.</li><li>Collects and analyses internal external data to achieve the organization’s value proposition and maximize impact while minimizing risk.</li><li>Has the ability to attend, travel to, and support occasional events</li><li>Is passionate about the cause and vision of MS Canada</li></ul><h2>What we offer:</h2>At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:<ul><li>Starting salary within the range of $115,000- $125,000</li><li>Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,</li><li>Opportunity to secure your financial future with retirement plan matching,</li><li>Investment in your professional growth and development,</li><li>Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,</li><li>Support work life balance through flexible schedules and hybrid work arrangements</li></ul>Don't meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every qualification. We’re committed to building a diverse, inclusive, and authentic workplace—so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required.&nbsp;We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.All positions at MS Canada will require a background check in compliance with our Screening Measures Policy.

33 Supervision / Team Leader Jobs