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As the Volunteer Coordinator, you are the heart of our volunteer community. You will be responsible for building, supporting, and nurturing our team of dedicated volunteers, ensuring they are equipped and motivated to advance SBE’s mission. By managing recruitment, training, and engagement, you will directly impact our capacity to deliver programs and events that create safer communities.This is a perfect role for someone who loves connecting with people, building systems, and enjoys seeing others thrive. You will gain valuable experience in non-profit management and make a tangible difference.Key Responsibilities1. Volunteer Recruitment &amp; Onboarding<ul><li>Collaborate with the Executive Director to identify volunteer needs for programs and events.</li><li>Create volunteer postings and promote opportunities through various channels.</li><li>Screen applicants and manage the onboarding process, including orientations and training sessions.</li></ul>2. Volunteer Engagement &amp; Support<ul><li>Act as the main point of contact for volunteers, fostering a supportive and inclusive community through regular check-in and an open-door policy.</li><li>Maintain regular communication to keep volunteers informed and connected.</li><li>Implement volunteer recognition and appreciation initiatives to boost morale and retention.</li><li>Address volunteer questions, concerns, and feedback with care and professionalism.</li></ul>3. Scheduling &amp; Coordination<ul><li>Develop and manage volunteer schedules for events, campaigns, and ongoing programs.</li><li>Match volunteers to roles based on their skills, interests, and availability.</li><li>Ensure all volunteers are clear on their roles and have the necessary resources before an event.</li></ul>4. Administration &amp; Impact Tracking<ul><li>Maintain the volunteer database, tracking hours, contact information, and skills.</li><li>Compile reports on volunteer impact for the Executive Director, grants, and newsletters.</li><li>Assist in updating volunteer manuals, role descriptions, and training materials.</li></ul>What You Bring (Qualifications &amp; Experience)<ul><li>Experience in volunteer coordination, community engagement, HR, or a related role.</li><li>Exceptional people skills with the ability to build rapport and manage diverse relationships.</li><li>Strong organizational and administrative abilities; comfortable managing schedules and data.</li><li>Proficiency with Microsoft Office (Word, Excel); experience with a CRM or volunteer platform is a plus.</li><li>A valid Class 5 driver’s license and access to a vehicle for occasional event support or in-person meetings in the Edmonton area.</li></ul>Who You Are (Personal Attributes)<ul><li>A genuine “people person” who is energized by supporting and empowering others.</li><li>Passionate about community building and road safety advocacy.</li><li>Reliable, proactive, and able to work independently with minimal supervision.</li><li>An effective communicator and a thoughtful problem-solver.</li></ul>Logistics<ul><li>Need to be based in Edmonton or surrounding area.</li><li>Must be able to commit to a one-year term (preferably two) and attend events in Edmonton or surrounding areas.</li><li>Must be willing to volunteer the occasional evening and weekend for events.</li><li>Time Commitment:&nbsp;15+ hours per month (varies)</li></ul>What’s In It for You?<ul><li>Leadership and nonprofit experience in a meaningful mission-driven environment.</li><li>Opportunity to make a direct impact on community safety and volunteer development.</li><li>Recognition and eligibility for a reference letter after 3 months of consistent service.</li><li>Invitations to team events and planning sessions.</li></ul>

Shea-Lynn's Butterfly Effect

Volunteer Coordinator

Competition # 2025-520-CPManager, IES Career Success &amp; Performance-Based Funding (2025-520-CP)Employment Type: Permanent Full-time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week - This position follows a staggered schedule, including up to two evening shifts per week and two Saturday morning shifts per month&nbsp;Work Setting: Onsite – Limited opportunities to work remotely/Hybrid (2390 Lake Shore Blvd. West, Toronto, ON)Salary:$65,000 – $75,000 annuallyApplication Deadline: December 23, 2025 by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Integrated Employment Services Program, Community Programs UnitIntegrated Employment Services is a dynamic, results-driven program within the Community Programs Unit that provides resources, supports, and services to meet the employment needs of job seekers and the hiring demands of employers. Our goal is to help Ontarians achieve sustainable employment by connecting them to meaningful opportunities and guiding them toward skills development and training to reach their career aspirations.As a Manager, IES Career Success and Performance-Based Funding, you will oversee the Career Success Coach team, ensuring exceptional client experiences and strong retention outcomes under the performance-based funding model. You’ll provide staff coaching, operational oversight, and foster collaboration across diverse service leaders and teams—including IES site Managers, Employment Consultants, Job Developers, Finance, and external partners—to deliver holistic, equitable support. This position thrives in a fast-paced, high-volume environment where accuracy, timely follow-up, and inclusive practices are key to helping clients succeed.Reporting to the Senior Manager of Integrated Employment Services, you will play a critical role in aligning team performance with organizational priorities. By driving retention success and ensuring accurate, timely funding claims, you help WoodGreen achieve its vision of delivering the best jobseeker and employer outcomes in Canada while advancing equity and innovation in service delivery.What You Will DoOverall Accountability<ul><li>Ensure funder key performance indicators (KPIs) and performance-based funding targets by ensuring accurate, timely monitoring and claims submission.</li><li>Partner with IES Managers to optimize end-to-end client experiences and streamline processes across sites.</li><li>Lead staff teams in the implementation of career success coaching and performance-based funding processes, adhering to all WoodGreen and WCG policies and guidelines. These include pre-monitoring activities such as workshops and client meetings to set up the client for retention success.</li></ul>Staff Management<ul><li>Provide supervision, coaching, and regular 1:1 sessions to ensure quality service, caseload management, and documentation accuracy.</li><li>Manage recruitment and onboarding for Career Success Coaches and Program Assistant(s), embedding equity and inclusion in all processes.</li><li>Support staff in resolving complex client issues, employer challenges, and crisis interventions to prevent job loss.</li></ul>Operational Oversight &amp; Quality Assurance<ul><li>Ensure compliance with WCG guidelines and WoodGreen SOPs for retention services and funding claims.</li><li>Conduct audits of data and documentation; monitor caseloads and balance workloads based on client complexity.</li><li>Review and approve monthly risk forecasts and ensure proper administration of monitoring documentation.</li></ul>Performance Management &amp; Reporting<ul><li>Track retention outcomes at 1, 3, 6, and 12 months; develop strategies to improve performance where needed.</li><li>Analyze data to identify trends and risks; prepare reports and present results to leadership and funders.</li><li>Ensure timely and accurate submission of all required performance reports.</li></ul>Client &amp; Employer Services Leadership<ul><li>Guide and support staff in client motivation, issue resolution, and employer relations to maintain job stability.</li><li>Promote collaboration between Career Success Coaches, Employment Consultants, and Job Developers for holistic support.</li><li>Oversee rapid reemployment interventions for clients who lose employment, ensuring timely referrals and follow-up.</li></ul>Training &amp; Staff Development<ul><li>Ensure completion of mandatory training and identify skill gaps in areas such as documentation and coaching.</li><li>Develop and deliver onboarding and professional development plans tailored to team needs.</li><li>Facilitate ongoing learning that strengthens cultural competency and inclusive practices.</li></ul>Stakeholder Collaboration<ul><li>Build strong relationships with each IES site Manager and their teams to collaborate successfully on delivering all career success and performance-based funding processes. </li><li>Build strong partnerships with other internal and external stakeholders. </li><li>Work with Toronto Employment and Social Services Caseworkers to develop integrated support plans for clients with complex needs.</li><li>Maintain employer partnerships to support issue resolution and long-term client success.</li></ul>Administrative &amp; Other Responsibilities<ul><li>Create and manage staff schedules, including staggered hours and weekend coverage.</li><li>Ensure compliance with organizational policies, DEI commitments, and privacy standards.</li><li>Contribute to continuous improvement projects and new program model development.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Service Work, Human Resources, Business, Community Development, Psychology, or related field.</li><li>Training or certification in career development, coaching, workforce development, or integrated employment services is an asset.</li><li>Strong knowledge of IES/WCG service guidelines, FFIA System, CaMS System, documentary evidence requirements, and performance-based funding models (or ability to learn quickly).</li><li>Minimum 3–5 years of experience in employment services, social services, workforce development, or related fields.</li><li>Minimum 2 years of supervisory or team lead experience in a high-volume, client-facing environment (or equivalent combination of leadership responsibilities).</li></ul>What Will Set You Apart<ul><li>Experience leading and/or working within a unionized labour environment is an asset. </li><li>Deep understanding of job retention, career development, employer relations, and employment barriers faced by diverse populations.</li><li>Supervisory, leadership, or team management training preferred.</li><li>Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to coach staff, build teams, and lead performance improvement initiatives.</li><li>Strong analytical skills and data literacy, including experience with CRMs, CaMS, Microsoft Office, and reporting tools.</li><li>Demonstrated commitment to equity, diversity, inclusion, anti-racism, and culturally responsive service delivery.</li><li>Excellent interpersonal, verbal, and written communication skills.</li><li>Comfortable managing employer relationships, handling conflict, and resolving workplace issues.</li><li>Highly ethical, compassionate, purpose-driven, and committed to client success.</li><li>Ability to travel and work at multiple WoodGreen IES offices throughout each week. </li><li>Able to work staggered shifts including up to two evenings per week and up to two Saturday mornings per month.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Manager, IES Career Success & Performance-Based Funding (2025-520-CP)

About Good Foot Delivery and Support Services:Good Foot Support Services is a Toronto-based registered charity and social-purpose organization that exists to address the systemic exclusion of Autistic and neurodivergent individuals, an overwhelmingly disadvantaged and underrepresented group within the workforce.&nbsp;Since 2010, we have worked to break down barriers to employment by providing meaningful, paid work and critical skill-building opportunities through our courier service, employment-readiness program, and tailored support.Our work is founded on a simple yet profound belief: with the right support, autistic and neurodivergent individuals can thrive in the workforce and make meaningful contributions to their communities.Our ApproachGood Foot Delivery &amp; Support Services enhances the long-term employability of neurodivergent individuals through personalized support, training, and work experience to build skills, independence and confidence. We provide meaningful employment through our courier service and offer a free employment readiness program, Good Foot Forward, featuring interactive learning, job shadowing, 1:1 coaching, and work placements to help individuals build skills, confidence, and independence.Position Summary:&nbsp;The Marketing &amp; Business Operations Manager is responsible for driving organizational growth by promoting Good Foot’s services, strengthening brand presence, developing new customer relationships, and supporting key communications and engagement initiatives, while supporting day-to-day operations to ensure seamless service delivery. This role blends marketing, sales outreach, customer onboarding, and business development with operational support and oversight to ensure seamless service delivery.The ideal candidate is creative, tech-savvy, detail-oriented, and energized by connecting with people. They will play a key role in expanding Good Foot’s reach, building partnerships, telling our story across multiple platforms, and overseeing internal operations that enhance the courier and customer experience.Key Responsibilities:&nbsp;Marketing &amp; Communications<ul><li>Working with the Executive Director, develop and execute marketing and fundraising communication strategies that align with organizational objectives; analyze data points (website traffic, social media, customer journeys, etc.) to improve ROI for activities and campaigns.</li><li>Create, maintain and execute a robust communications calendar that includes emails, social media posts, speaking opportunities, and other activities that support the organization's objectives.&nbsp;</li><li>Maintain, clean, and segment mailing lists to ensure accuracy and relevance.</li><li>Oversee the creation of all public-facing materials, including print and digital assets, reports and other materials, ensuring adherence to brand guidelines and strategic objectives.</li><li>Manage the Good Foot website, proactively ensuring it remains up to date, relevant, and optimized.</li><li>Coordinate and oversee events in collaboration with team members.&nbsp;</li></ul>Business Development<ul><li>Identify and cultivate new business opportunities in collaboration with the Executive Director, including flyer projects, corporate delivery clients, event partnerships, and other opportunities to maintain meaningful employment for the neurodivergent community.&nbsp;</li><li>Proactively recommend ways to enhance ROI on revenue streams while aligning with the overall mission.&nbsp;</li><li>Build and maintain lasting relationships with customers, partners, and prospective clients.</li><li>Support relationship management with key partners.&nbsp;</li></ul>Operations and Customer Service<ul><li>Oversee the smooth operation of all revenue generation activities, including delivery, flyer distribution, and other revenue opportunities that may be developed in the future.&nbsp;&nbsp;&nbsp;</li><li>Adopt a continuous improvement outlook to ensure business operations evolve.&nbsp;</li><li>Proactively identify any potential issues that may negatively impact the organization.</li><li>Lead onboarding for new customers, including EFT form processing, account setup, and documentation. Lead Shopify and Hub (internal delivery management system) onboarding for new clients; troubleshoot operational or service issues; &nbsp;monitor performance of HUB and Shopify, and flag issues to the developer, test updates, and resolve any escalated customer service issues.&nbsp;</li><li>Develop a customer retention strategy which builds loyalty, and upgrades existing customers.</li><li>Manage Public Mobile accounts; check account status and usage, top up balances and troubleshoot payment or service issues.</li><li>Oversee courier performance, provide clear expectations and collaborate with support to resolve performance challenges.</li><li>Support flyer project tracking, quoting, mapping, scheduling, progress tracking, and invoicing.&nbsp;</li><li>Provide Dispatch relief as needed.</li></ul>Finance Operations<ul><li>Review incoming EFT payments and apply them accurately in QBO.</li><li>Investigate unidentified deposits or missing remittance information.</li><li>Process cheque payments and prepare bank deposits as needed.</li><li>Compile monthly reporting on sales data, customer activity, courier efficiency, and review requests.</li></ul>Internal Leadership &amp; Support<ul><li>Support recruitment, onboarding and offboarding processes as needed.&nbsp;</li><li>Provide support in Dayforce and oversee relevant payroll functions.</li><li>Support the execution of the food and social programming as required.&nbsp;</li></ul>Qualifications<ul><li>Experience in marketing, business development, business operations, or communications.</li><li>Strong writing, editing, and storytelling skills.</li><li>Comfortable using digital tools such as Mailchimp, Canva, Shopify, WordPress, Google Workspace, and social media.</li><li>Experience with QuickBooksOnline, CRM systems, or invoicing tools is an asset (training provided).</li><li>Confident communicator able to engage customers, partners, and community stakeholders.</li><li>Strong organizational skills and ability to manage multiple competing priorities.</li><li>Interest in supporting the mission of a neurodivergent-focused social enterprise. Experience with the neurodivergent community is considered an asset.&nbsp;</li><li>Ability to work independently, take initiative, and assume responsibility with minimal supervision</li></ul>To Apply:&nbsp;Please email <a href="mailto:Recruitment@goodfootdelivery.com" target="_blank">Recruitment@goodfootdelivery.com</a> your cover letter and resume in PDF format, and include "Marketing and Business Operations Manager" in the subject line. Deadline for applications is Friday, December 19, 2025.&nbsp;Good Foot is built on the values of inclusion, diversity, equity, and accessibility. Recognizing the unique contributions that individuals from marginalized communities bring to our organization, we encourage applications from people representing the diverse community we serve. Good Foot strives to create a respectful, accessible, and inclusive work environment. If you have any accommodation requests, please include them in your cover letter.

Good Foot Delivery

Marketing & Business Operations Manager

The York University Faculty Association (YUFA) invites applications for the position of Executive Director / In-House Counsel.&nbsp;Should a candidate that can occupy both roles not be found, YUFA is open to hiring one individual for each role. However, candidates who meet the requirements of both aspects of the position are especially invited to apply.YUFA was certified in 1977 as the bargaining agent for full-time faculty, librarians, archivists, and post-doctoral scholars at York University.&nbsp; YUFA now has about 1600 members and is led by an elected Executive Committee of fifteen. More information and all governance documents can be found at yufa.ca.The Executive Director and In-House Counsel will assume duties and responsibilities as directed by the YUFA President and Executive Committee, interacting with YUFA officers and members, the York University administration, and managing YUFA staff (eight employees, represented by CUPE 1281).The Executive Director’s duties include management and oversight of the Association’s operational and information systems, finances, employee relations, legal services, advocacy services, as well as relations with government and other unions.The In-House Counsel duties include representation of YUFA members in arbitrations and other legal matters on behalf of YUFA, the provision of legal advice to the YUFA Executive (including on confidential labour relations matters), as well as assisting YUFA in collective bargaining (with both the Employer and the YUFA staff union).The Executive Director and In-House Counsel will supervise and manage Association staff and assist the Executive Committee in staffing and hiring decisions.&nbsp; The General Operations Manager and In-House Counsel are management positions.The successful candidate(s) will have excellent communication, advocacy, management, &nbsp;and interpersonal skills, and at least five years’ experience in a supervisory management position.&nbsp; Previous experience working in a unionized academic environment and with the interpretation of collective agreements is essential, and managerial experience in a non-profit environment is an asset.&nbsp; Candidates should have a minimum of a university degree and preferably a postgraduate degree or training in a labour-related field.&nbsp; Salary and benefits are competitive and based on qualifications and experience.In-House Counsel applicants will have a law degree and preferably postgraduate training in a labour-related area. The successful candidate will have experience working in academic and/or unionized environments. Experience with interpreting collective agreements, the grievance and arbitration processes, and facility with legal/contract drafting is essential. The successful applicant must possess strong analytical, communication and interpersonal skills; good writing skills are a must. The successful candidate will be able to work both independently and collegially as circumstances require.&nbsp;The successful candidate(s) will have a combination of suitable educational background and working experience in staff management, labour relations, union member services and postsecondary education environments. The hiring committee will balance education and experience requirements.&nbsp;The successful candidate(s) will be skilled in several of the following specific areas:<ul><li>Staff and People Management</li><li>Organizing for Power training </li><li>Advocacy work</li><li>Labour relations</li><li>Facilitation</li><li>Communications across a variety of media</li><li>Member engagement and mobilization</li><li>Labour &amp; Human Rights Law</li><li>Union Grievance Principles &amp; Processes</li><li>Collective Agreement Interpretation</li><li>General Dispute Resolution</li></ul>In addition, they will demonstrate the following:<ul><li>Ability to work cooperatively with YUFA members, YUFA Executive officers, and YUFA staff</li><li>Strong problem-solving skills</li><li>Excellent attention to detail</li><li>Ability to meet deadlines, multi-task, and coordinate work in stressful situations</li><li>Ability to organize and prioritize workload demands</li><li>Database, website, and computer skills</li><li>Initiative and good judgment</li><li>Extreme discretion in handling information, documents and queries</li></ul>YUFA invites applications from all qualified individuals. YUFA is an equal opportunity employer, committed to employment equity and diversity in the workplace.&nbsp; We welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities and LGBTQ persons. YUFA will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you are contacted for an interview and require accommodation during the interview process, please let us know.YUFA is a hybrid workplace; some attendance at events, meetings, and the YUFA office on the York University campus is necessary. Applicants should be clear about their expectations with respect to place of work.Please submit an e-mail application with a cover letter, c.v., and full contact information for three references as a combined pdf file to <a href="blank">yufa@yorku.ca</a> , addressed to:The Hiring Committee YUFA 4700 Keele Street 240 York Lanes Toronto, ON M3J 1P3Posting Date: November 24, 2025.&nbsp; &nbsp;Candidates with the qualifications for either one, or both, of these positions are invited to apply.&nbsp; The position(s) will remain open until filled and start date is flexible.We thank all applicants; only those selected for an interview will be contacted.

York University Faculty Association

Executive Director and In-House Counsel

Ernestine’s Shelter is a non-profit organization providing shelter and holistic support services for women, Two-Spirit, trans, non-binary, gender-diverse individuals, youth, and children experiencing gender-based violence. We operate from an anti-racist, anti-oppression, trauma-informed, and harmreduction framework, providing services rooted in dignity, empowerment, and safety.&nbsp;We are seeking a Supervisor, Programs and Client Services to oversee daily program operations, support a diverse staff team, and ensure high-quality service delivery. Reporting to the Manager, Programs and Client Services, this position plays a key leadership role in program development, implementation, evaluation, and compliance with organizational and funder expectations. &nbsp;Key Responsibilities&nbsp;Operational Leadership:&nbsp;<ul><li>Provide day-to-day supervision, direction, scheduling, and coaching to program staff teams, in collaboration with the Manager. </li><li>Support development and implementation of annual work plans, workshops, program evaluations, and service deliverables. </li><li>Ensure professional and timely documentation, accurate client records, and compliance with funder and organizational reporting requirements. </li><li>Maintain clear communication with staff regarding expectations, responsibilities, observations, and performance feedback. </li><li>Respond promptly to client needs and complaints, and promote barrier-free, equitable services. </li><li>Support case management, attend client meetings as needed, and assist in resolving sensitive client concerns. </li><li>Complete administrative tasks including expense reconciliation (up to $500), shift change documentation, and review of serious occurrence reports. </li><li>Perform supervisory on-call duties and be available for consultation during emergencies. </li><li>Foster meaningful community partnerships and participate in internal and external committees to enhance service delivery. </li><li>Provide input to program budget planning and monitor gift card, transportation, and Personal Needs Allowance processes. &nbsp;</li></ul>Staff Supervision:&nbsp;<ul><li>Oversee recruitment, selection, onboarding, scheduling, coaching, and performance management for program staff. </li><li>Recommend disciplinary action, up to and including dismissal, in accordance with Ernestine’s policies and the ESA. </li><li>Approve time-off, attendance, and leaves in alignment with ESA requirements while ensuring service coverage. </li><li>Facilitate regular meetings with relief staff, address training needs, and support collaborative problem-solving. </li><li>Support conflict resolution and contribute to a healthy and respectful workplace culture. </li><li>Ensure compliance with occupational health and safety requirements and work collaboratively with the Joint Health and Safety Committee. </li><li>Provide leadership to team members and support placement students in gaining sector experience. &nbsp;</li></ul>Qualifications&nbsp;<ul><li>2–3 years of experience leading teams in a supervisory capacity. </li><li>Experience working within anti-racism/anti-oppression, trauma-informed care, harm reduction, and 2SLGBTQ+-affirming frameworks. </li><li>Strong understanding of systemic oppression and its impact on survivors of gender-based violence. </li><li>Post-secondary education and/or equivalent experience in social services or a related field. </li><li>Demonstrated experience in crisis intervention, non-clinical counselling, and front-line service delivery. </li><li>Strong communication, problem-solving, organizational, and time-management skills. </li><li>Proficiency with Microsoft Office applications and case management software (e.g., W.I.S.H.). </li><li>Demonstrated initiative, creativity, and commitment to continuous learning. </li><li>Ability to work collaboratively, build positive relationships, and support staff in high-pressure environments. </li><li>Vulnerable Sector Check (required prior to start date). </li><li>Valid CPR certification (Level C). </li><li>Ability to work flexible hours, including evenings, weekends, and rotational on-call, in accordance with ESA scheduling provisions.&nbsp;</li></ul>Position Details&nbsp;Job Type: Full-time, 15 month contract (to cover a leave)&nbsp;Hours: 35 hours per week, flexible schedule, and rotational on-call&nbsp;Salary: $60,000 – $65,000 annually (prorated to term of contract), paid vacation, plus benefits.&nbsp;How to Apply&nbsp;If this opportunity resonates with you, please send your resume and cover letter outlining how your experience aligns with the role.&nbsp;Email: <a href="mailto:humanresources@ernestines.ca" target="_blank">humanresources@ernestines.ca</a>. Please include “Supervisor Programs and Client Services” in the subject line.&nbsp;Ernestine’s Women’s Shelter upholds the principles of anti-oppression and adheres to the Ontario Human Rights Code. We are committed to fostering an inclusive, equitable, and accessible workplace. We strongly encourage applications from all individuals, Two-Spirit, genderqueer, trans and non-binary individuals to apply, including racialized, Indigenous and individuals with disabilities to apply.&nbsp;If contacted, please advise if you require accommodation at any juncture of the recruitment and/or hiring process.&nbsp;Application deadline: January 2nd, 2026 by 5pm&nbsp;No telephone inquiries, please.&nbsp;

Ernestine's Women's Shelter

Supervisor, Programs and Client Services

Position Summary&nbsp;The Manager, Programs and Operations provides leadership for the day-to-day delivery and ongoing improvement of Caledon Meals on Wheels’ core services across Caledon and Dufferin. This includes oversight and senior leadership of Meals on Wheels, Seniors’ Wellness programs, special initiatives and pilots, and the volunteer program.Working closely with the Executive Director, program staff, the Volunteer Coordinator and community partners, the Manager ensures that services are client-centred, safe, reliable, and well coordinated. The role supervises key program and operations staff, supports staff and volunteer development, and uses data, feedback, and accreditation standards to guide program planning, risk management and quality improvement.Core Competencies<ul><li>Leadership and people management</li><li>Program planning, coordination, and evaluation</li><li>Volunteer engagement and stewardship</li><li>Operational and risk management</li><li>Client-centred service and advocacy for older adults and adults with disabilities</li><li>Collaboration, communication, and relationship building</li><li>Problem solving and decision making</li><li>Cultural humility, equity, diversity and inclusion</li></ul>Key Responsibilities and Duties:Program Leadership and Strategy<ul><li>Provide overall leadership for the planning, delivery, and evaluation of Meals on Wheels, Seniors’ Wellness, and other CMOW programs, ensuring services are client-centred, accessible, and responsive to community need.</li><li>Work with program staff to develop annual workplans, clear service targets, and program schedules that support safe, consistent, and efficient operations.</li><li>Oversee program logistics such as route planning, group schedules, space bookings, and coverage plans for staff absences.</li><li>Ensure policies, procedures, forms, and documentation are up to date, consistently applied, and aligned across programs.</li><li>Support in-home or intake assessments as needed, including eligibility, subsidies, and risk/safety considerations.</li><li>Lead or support the planning and implementation of new pilots, partnerships, or program expansion in collaboration with the Executive Director and other managers.&nbsp;</li></ul>Volunteer Program Leadership<ul><li>Provide overall leadership and strategic direction for the volunteer program, in line with the Canadian Code for Volunteer Involvement and sector best practices in volunteer engagement. </li><li>Directly supervise the Volunteer Coordinator, providing coaching, guidance, and support on day-to-day recruitment, screening, orientation, scheduling, recognition, performance feedback, and exit processes.</li><li>Ensure the volunteer lifecycle is well managed, including planning, recruitment, screening (e.g., references, police checks, driver’s abstracts, insurance documentation), orientation, ongoing training, supervision, recognition, and evaluation. </li><li>Oversee volunteer risk management, including clear role descriptions, boundaries, confidentiality expectations, incident reporting and follow-up, and alignment with organizational policies and relevant legislation.</li><li>Develop and monitor volunteer engagement plans and targets, including volunteer satisfaction surveys and improvement actions.</li><li>Ensure accurate and timely collection of volunteer data and statistics, including hours, assignments, compliance documentation, and recognition milestones.</li></ul>Staff Supervision and Team Development<ul><li>Provide direct supervision to assigned program and operations staff, including regular one-to-one supervision, team meetings, and performance management.</li><li>Set clear expectations, goals, and priorities for staff, and follow established evaluation and performance improvement processes where needed.</li><li>Foster a respectful, collaborative, and inclusive work environment where staff feel supported and valued.</li><li>Support staff development through coaching, feedback, and identification of training opportunities related to client service, leadership, volunteer engagement, and health and safety.</li><li>Model constructive communication, problem solving, and conflict resolution when issues arise with staff, volunteers, clients, or partners.</li></ul>Operational Management and Quality Improvement<ul><li>Oversee the day-to-day operational functioning of assigned programs, ensuring adequate staffing, coverage, and resources to safely meet service demand. </li><li>Work with team members to address operational issues such as scheduling, supplies, facility needs, and equipment. </li><li>Monitor program budgets, expenditures, and accounts receivable related to program areas, flag concerns, and work with staff and finance to follow up with clients when necessary. </li><li>Collect, analyze, and report on program and volunteer statistics, key performance indicators, and quality measures, supporting organizational dashboards and funder reporting. </li><li>Support accreditation and quality improvement work by contributing to policies, procedures, audits, and formal improvement initiatives. </li><li>Lead or support process improvement projects that enhance efficiency and service quality while maintaining client and volunteer safety.</li></ul>Client Services, Risk, and Incident Management<ul><li>Promote a client-centred approach across programs, ensuring clients and caregivers are treated with respect, compassion, and cultural sensitivity.</li><li>Ensure staff and volunteers follow established procedures for wellness checks, incident reporting, and escalation of concerns to the Executive Director or appropriate authorities.</li><li>Review and ensure timely follow-up and closure of incident reports, near misses, and complaints, with a focus on learning and improvement.</li><li>Support staff in navigating complex client situations, including referral to other services and collaboration with caregivers and community partners.</li></ul>Community and Partner Relations<ul><li>Represent Caledon Meals on Wheels at relevant committees, networks, and outreach events, particularly those related to older adults, food security, and volunteerism.</li><li>Maintain and strengthen relationships with community organizations, municipalities, health and social service partners, and funders in alignment with the Executive Director and Engagement and Development Manager.</li><li>Support outreach and marketing efforts for programs and volunteer opportunities, in collaboration with internal staff and partners.</li></ul>Health and Safety<ul><li>Promote and model safe work practices for staff and volunteers, in line with the Occupational Health and Safety Act, CMOW policies, and accreditation standards.</li><li>Work with the Health and Safety Representative to identify, report, and address workplace hazards or concerns.</li><li>Ensure staff and volunteers receive appropriate training related to health and safety, infection prevention and control, lifting and mobility, and field work.</li></ul>Other Duties<ul><li>Participate as a member of the management team in organizational planning, risk discussions, and strategic initiatives.</li><li>Support fundraising events and agency-wide activities as required.</li><li>Demonstrate behaviours consistent with CMOW’s mission, vision, and values, and contribute to a positive organizational reputation for food and service excellence.</li><li>Other related duties as assigned by the Executive Director.</li></ul>Qualifications:Education and Experience<ul><li>Postsecondary diploma or degree in social or community services, gerontology, health or human services, non-profit management, or a related field, or an equivalent combination of education and experience.</li><li>Minimum two – three years of progressive experience in community-based or non-profit programs, including at least one year in a supervisory or management role. </li><li>Demonstrated experience overseeing volunteers and volunteer programs, including recruitment, screening, training, supervision, and recognition.</li><li>Experience working with older adults and/or adults with disabilities, ideally within a community support, seniors’ services, or health context.</li><li>Experience using client and volunteer databases and Microsoft 365. Experience with AlayaCare or similar systems is an asset.&nbsp;</li></ul>Knowledge, Skills, and Abilities<ul><li>Strong leadership, coaching, and team-building skills, with the ability to support staff and volunteers through change. </li><li>Solid understanding of volunteer engagement principles, risk management, and the Canadian Code for Volunteer Involvement. </li><li>Strong skills in program planning, implementation, and evaluation, including using data to inform decisions and demonstrate impact. </li><li>Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, staff, volunteers, and community partners.</li><li>Strong organizational and time management skills, with the ability to balance multiple priorities and deadlines.</li><li>Knowledge of relevant Ontario legislation and standards such as the Occupational Health and Safety Act, Ontario Human Rights Code, AODA, PHIPA/PIPEDA, and privacy/confidentiality practices is an asset.</li><li>Comfort working in a fast-paced, evolving environment with a commitment to continuous improvement and learning.</li></ul>Other Requirements<ul><li>Satisfactory Vulnerable Sector Check.</li><li>Valid driver’s licence and daily access to a reliable vehicle for work in Caledon, Dufferin and surrounding communities</li></ul>Working Conditions<ul><li>Combination of office work, meetings in the community, home visits (as needed), and program site visits.</li><li>Prolonged periods of sitting and computer use, with regular telephone and virtual communication.</li><li>Occasional lifting and carrying of program supplies’ up to approximately 20 pounds / 9 kilograms. </li><li>Frequent interaction with clients, some of whom may have complex health or social needs, requires strong interpersonal skills and the ability to manage challenging situations with compassion.</li><li>Some evenings and weekends required for meetings, events, and program needs.</li></ul>Benefits<ul><li>Competitive salary commensurate with experience.</li><li>Comprehensive benefits package including health insurance, retirement contributions, and paid time off.</li><li>Opportunities for professional development and advancement within the organization.</li><li>Meaningful work that makes a positive impact on the lives of seniors in our community.</li><li>Other duties as assigned</li></ul>At Caledon Meals on Wheels, we believe in the strength and richness that diversity brings to our community. We are committed to fostering an inclusive and equitable workplace where individuals from all backgrounds are not only welcomed but celebrated for the unique perspectives, experiences, and talents they bring.We actively encourage applications from candidates of all races, ethnicities, religions, genders, sexual orientations, abilities, ages, and backgrounds. Caledon Meals on Wheels is dedicated to creating a workplace that reflects the diversity of the communities we serve, ensuring that everyone feels valued, respected, and empowered to contribute their best.We recognize the importance of equity in employment practices and are committed to providing a fair and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know, and we will work with you to ensure your needs are met.

Caledon Meals on Wheels

Manager, Operations and Programs

FAMILY &amp; CHILD WORKER (BILINGUAL)A&nbsp;Frenchversion&nbsp;follows&nbsp;below&nbsp;/&nbsp;Une&nbsp;version&nbsp;françaisesuit&nbsp;ci-dessousReports to: Program Manager Job Type: Full-time (35 hours per week) Pay Scale: $30.00–$34.00 Location: Ottawa Application Deadline: Applications will be accepted until the position is filled. Number of Positions: 1ABOUT YOUYou are a compassionate and resourceful individual dedicated to supporting racialized children, individuals and families in overcoming barriers and building resilience. You believe in the power of evidence-based, culturally responsive interventions, and are committed to fostering a supportive environment where racialized children, individuals and families can thrive and feel safe. Systems knowledge, empathy, safety and a collaborative spirit should be the hallmarks of your approach, as you support racialized families, individuals and children navigate their unique journeys toward positive change.ABOUT THE ROLEThe Child &amp; Family Worker plays a key role in supporting children, individuals, and families through BWCS’s Mental Health &amp; Wellness programs. In this role, you will provide assessments, emotional and behavioural support, case management, counselling, advocacy, and group facilitation.&nbsp;You will work with families to identify strengths, clarify needs, build goals, and explore pathways toward improved emotional wellness, stability, and connectedness. Your work will include supporting clients experiencing social, emotional, behavioural, or systemic challenges, and helping them navigate community, school, health, and social service systems.&nbsp;You will provide culturally responsive, trauma-informed support that promotes safety, empowerment, and positive change. You will adapt your approach to meet clients where they are and ensure services are accessible, affirming, and responsive to the unique needs of Black and racialized families.ABOUT WHO WE SUPPORTBritannia Woods Community Services (BWCS) is dedicated to ensuring that residents in the city of Ottawa, in the Britannia Woods neighborhood, and surrounding areas have access to the mental health &amp; wellness, social, educational, food security, and recreational supports necessary for optimal well-being.ABOUT DIVERSITY AT BWCSAt BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support, and that all members of our team feel valued and empowered.KEY RESPONSIBILITIES<ul><li>Assesses and identify children, individuals and their family strengths and needs, according to program goals.</li><li>Construct support maps and explore goals in conjunction with family/individual/children needs.</li><li>Provide case management and resource navigation support for families, individuals, and children.</li><li>Provide group facilitation and programming support for families, individuals, and children.</li><li>Provide crisis counselling and mediation support to families, individuals, and children.</li><li>Act as an advocate within academic &amp; child welfare systems.</li><li>Support clients in navigating societal social systems / health systems.</li><li>Provide mentorship/sponsorship support.</li><li>Follow program guidelines regarding confidentiality, case notes, reports, record keeping etc.</li><li>Carries out discharge planning and service evaluation with families, individuals and children.</li><li>Actively participates and makes use of ongoing clinical supervision.</li><li>Work flexible hours to meet the needs of clients — including some evenings.</li><li>Liaise, consult, and collaborate with community stakeholders and make appropriate use of community resources.</li><li>Implement SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required.</li><li>Assumes other responsibilities as assigned from Mental Health &amp; Counselling Director.</li></ul>QUALIFICATIONS<ul><li>Bachelor of Social Work (BSW), Social Service worker or a degree in counselling or other related social sciences.</li><li>Must be a member in good standing with a regulated professional college (i.e., CRPO, OCSWSSW).</li><li>Knowledge and experience working with Black and racialized families, individuals, and children.</li><li>Knowledge and experience working with families, individuals and children who coexist with hardships related to poverty, discrimination, and other societal inequities.</li><li>A minimum of 2–3 years’ professional experience working with Black and racialized families, individuals and children with concerns related to mental health and other emotional/behavioral concerns.</li><li>Lived experience of Black/other racialized communities in Ottawa is an asset.</li><li>Experience with developing and facilitating group programming focusing on mental and emotional health and other emotional/behavioral barriers.</li><li>Excellent interpersonal skills; strong oral and documentation skills.</li><li>Bilingualism is an asset (English, French, Somali, Arabic, etc.).</li><li>Strong computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other databases.</li><li>A valid driver’s license and access to a vehicle is mandatory.</li></ul>WHAT WE OFFERBWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities.APPLICATION PROCESSWe are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. We thank all applicants for their interest; however, only those selected for an interview will be contacted.If you require accessibility accommodation during this process, please email <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> and we will work with you to ensure your needs are met.FrançaiseTRAVAILLEUR·SE AUPRES DES ENFANTS ET DES FAMILLES (BILINGUE)Relève de : Gestionnaire de programme Type de poste : Temps plein (35 h/semaine) Échelle salariale : 30,00 $ – 34,00 $ Lieu : Ottawa Date limite : Les candidatures seront acceptées jusqu’à ce que le poste soit pourvu Nombre de postes : 1À PROPOS DE VOUSVous êtes une personne compatissante et ingénieuse, dévouée à soutenir les enfants, les individus et les familles racialisés dans le dépassement des obstacles et le développement de leur résilience. Vous croyez au pouvoir des interventions fondées sur des données probantes et culturellement adaptées, et vous vous engagez à favoriser un environnement de soutien où les enfants, les individus et les familles racialisés peuvent s’épanouir et se sentir en sécurité. La connaissance des systèmes, l’empathie, la sécurité et un esprit de collaboration doivent être les caractéristiques de votre approche, alors que vous accompagnez les familles, individus et enfants racialisés dans leur cheminement unique vers un changement positif.À PROPOS DU POSTEL’Intervenant(e) auprès des enfants et des familles joue un rôle clé dans la prestation des programmes de santé mentale et de bien-être de BWCS. Dans ce poste, vous offrirez des évaluations, du soutien émotionnel et comportemental, de la gestion de cas, du counseling, du plaidoyer et de l’animation de groupes.Vous travaillerez avec les familles pour identifier leurs forces, clarifier leurs besoins, établir des objectifs et explorer des avenues vers un mieux-être émotionnel, une plus grande stabilité et des relations renforcées. Vous soutiendrez les personnes confrontées à des défis sociaux, émotionnels, comportementaux ou systémiques et les aiderez à naviguer dans les systèmes communautaires, scolaires, sociaux et de santé.&nbsp;Vous offrirez un soutien culturellement adapté et informé par les traumatismes, favorisant la sécurité, l’autonomisation et le changement positif. Ce rôle exige du professionnalisme, de la flexibilité, des limites claires et la capacité de bâtir des relations de confiance dans divers milieux communautaires, tout en veillant à rendre les services accessibles, sécuritaires et adaptés aux besoins uniques des familles noires et racialisées.À QUI NOUS OFFRONS NOTRE SOUTIENBWCS s’engage à garantir que les résidents de la ville d’Ottawa, du quartier Britannia Woods et des environs aient accès aux services nécessaires à leur bien-être : santé mentale, bien-être, soutien social, éducation, sécurité alimentaire et loisirs.À PROPOS DE LA DIVERSITÉ À BWCSChez BWCS, nous cultivons activement un environnement inclusif et équitable où la diversité s’épanouit. Nos services et notre personnel reflètent les diverses cultures, langues et expériences vécues de notre communauté. Nous nous engageons à ce que chaque individu et famille bénéficie d’un soutien informé, sensible, sécuritaire, respectueux et opportun, et à ce que tous les membres de notre équipe se sentent valorisés et autonomisés.RESPONSABILITÉS PRINCIPALES<ul><li>Évaluer et identifier les forces et besoins des enfants, individus et familles selon les objectifs du programme</li><li>Élaborer des plans de soutien et explorer des objectifs en collaboration avec les familles, individus et enfants</li><li>Offrir de la gestion de cas et du soutien à la navigation des ressources</li><li>Animer et soutenir des programmes de groupes pour enfants, individus et familles</li><li>Offrir du counseling de crise et du soutien à la médiation</li><li>Agir comme défenseur dans les systèmes scolaires, communautaires et de protection de l’enfance</li><li>Soutenir les clients dans la navigation des systèmes sociaux, communautaires et de santé</li><li>Offrir du mentorat et du parrainage</li><li>Respecter les lignes directrices du programme (confidentialité, notes de cas, rapports, tenue de dossiers)</li><li>Effectuer la planification de fin de service et l’évaluation</li><li>Participer activement à la supervision clinique continue</li><li>Travailler selon un horaire flexible, incluant certaines soirées</li><li>Collaborer avec les intervenants communautaires et utiliser efficacement les ressources disponibles</li><li>Mettre en œuvre le modèle thérapeutique SNAP basé sur le cadre TCC et intégrer d’autres approches thérapeutiques au besoin</li><li>Effectuer toutes autres tâches assignées par la direction de la Santé mentale et du Counseling</li></ul>QUALIFICATIONS<ul><li>Baccalauréat en travail social (B.T.S.), intervenant en services sociaux, ou diplôme en counseling ou dans d’autres sciences sociales connexes.</li><li>Être membre en règle d’un ordre professionnel réglementé (CRPO, OCSWSSW)</li><li>Connaissance et expérience auprès des familles noires et racialisées</li><li>Connaissance des défis liés à la pauvreté, la discrimination, les barrières systémiques et les inégalités sociales</li><li>Minimum de 2 à 3 ans d’expérience professionnelle auprès d’enfants et familles ayant des préoccupations liées au comportement, à l’émotionnel ou à la santé mentale</li><li>Expérience en développement et animation de programmes de groupe axés sur le bien-être mental et émotionnel</li><li>Compétences interpersonnelles exceptionnelles; solides aptitudes en communication orale et écrite</li><li>Bilinguisme un atout (anglais, français, somali, arabe, etc.)</li><li>Maîtrise de MS Office (Word, Excel, PowerPoint, Outlook) et d’autres bases de données</li><li>Permis de conduire valide et accès à un véhicule obligatoire</li><li>Expérience vécue au sein de communautés noires ou racialisées considérée comme un atout</li></ul>CE QUE NOUS OFFRONSBWCS offre un milieu de travail dynamique avec de nombreuses possibilités de développement professionnel dans un environnement de soutien. En tant que membre de l’équipe, vous aurez un impact significatif sur le bien-être des enfants et des familles en les aidant à accéder aux ressources essentielles et à obtenir des résultats positifs. Si vous êtes engagé envers l’équité, l’innovation et des pratiques culturellement adaptées, nous vous invitons à joindre notre mission visant à bâtir des communautés plus résilientes et en meilleure santé.PROCESSUS DE CANDIDATURENous sommes un employeur garantissant l’égalité des chances. Les personnes intéressées sont invitées à soumettre un CV détaillé et une lettre de motivation par courriel à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. Nous remercions tous les candidats de leur intérêt; toutefois, seules les personnes sélectionnées pour une entrevue seront contactées.Si vous nécessitez des mesures d’adaptation durant le processus, veuillez écrire à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> et nous veillerons à répondre à vos besoins.

Britannia Woods Community House

Child & Family Worker

Partners In Health Canada – Job Description&nbsp; &nbsp;Position Title:&nbsp; Senior Manager, Development &amp; Digital Strategy (14-Month Maternity Leave Contract)Reports To: National Director&nbsp;Location:&nbsp;Toronto / Hybrid (1 – 2 days/week in office)&nbsp;Posting Date:&nbsp;December 5, 2025 &nbsp;&nbsp;Posting Close Date:&nbsp;January 4, 2026 &nbsp;&nbsp;Start Date:&nbsp;February 2, 2026 &nbsp;&nbsp;Organizational Profile&nbsp;Partners In Health (PIH) is a global health and social justice organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. In a world too willing to value one human life over another, PIH stands in solidarity with the destitute, the marginalized and the sick. We pursue a moral mission within a medical context: to provide the best health care to those who need it most. Partners In Health Canada was founded in 2011 and is based in Toronto. Visit <a href="http://www.pihcanada.org/" target="_blank">www.pihcanada.org&nbsp;</a>to learn more. &nbsp;Position Summary&nbsp;Partners In Health Canada is seeking a collaborative, and mission-driven Senior Manager, Development &amp; Digital Strategy to play a vital role in sustaining and strengthening our fundraising and digital engagement work during a 14-month maternity leave contract. This role is perfect for someone who loves diving into data, cares deeply about building meaningful donor relationships, and thrives in a supportive team environment. You will lead key components of our annual giving program, with a special focus on digital analytics, monthly giving growth and stewardship, and mentoring and supporting a small, dedicated team. The ideal candidate combines a strong analytical mindset with empathy, creativity, and the ability to guide others toward high-quality, coordinated fundraising and communications work. &nbsp;Primary Responsibilities&nbsp;Annual Giving &amp; Campaign Execution (40%)&nbsp;<ul><li>Implement annual giving campaigns across email, digital, website, and peer-to-peer channels. </li><li>Develop campaign briefs, timelines, and deliverables for appeals including Giving Tuesday, yearend, spring, and thematic fundraising campaigns. </li><li>Coordinate creative development with internal teams and external vendors. </li><li>Track, analyze, and interpret fundraising and email performance metrics. </li><li>Produce regular campaign reports and insights to inform tactical decisions. </li><li>Identify opportunities for optimization across landing pages and segmentation. </li><li>Maintain dashboards and routine performance tracking tools in collaboration with internal staff and vendors. &nbsp;</li></ul>Monthly Giving &amp; Donor Journeys (30%)&nbsp;<ul><li>Lead the evolution and ongoing improvement of the monthly giving program to strengthen donor loyalty and long-term value. </li><li>Manage monthly donor stewardship activities, including welcome sequences, impact updates, upgrade opportunities, and personalized touchpoints designed to build trust and connection. </li><li>Use data and behavioural insights to identify retention risks, segment donors based on engagement, and implement targeted interventions to improve retention and reduce churn. </li><li>Prepare lists for monthly giving outreach, upgrade campaigns, and reactivation efforts using segmentation best practices.&nbsp;</li></ul>Team Mentoring &amp; Cross-Functional Leadership (30%)&nbsp;<ul><li>Provide day-to-day guidance to three direct reports involved in digital fundraising, social media, and campaign execution. </li><li>Facilitate clear workflows, timelines, and expectations. </li><li>Encourage best practices in fundraising messaging, data integrity, segmentation, and reporting. </li><li>Support a positive, collaborative team culture with frequent communication and constructive feedback. </li><li>Work with vendor partners on campaign assets, analytics, segmentation, and technical needs. </li><li>Collaborate with Director of Philanthropy and other colleagues to ensure coordination of stewardship activities with departmental strategies and outreach initiatives &nbsp;</li></ul>Qualifications and Skills&nbsp;<ul><li>5+ years of experience managing a team, annual giving, digital fundraising, or nonprofit marketing. </li><li>Proven ability to analyze digital campaign data and translate insights into action. </li><li>Hands-on experience with monthly giving stewardship and growth strategies. </li><li>Strong team leadership, mentoring, or supervision skills. </li><li>Experience building and deploying email campaigns using marketing automation tools. </li><li>Comfortable with segmentation, reporting, and CRM systems (Salesforce an asset). </li><li>Excellent writing and editing skills and familiarity with social media strategies </li><li>Organized, proactive, and able to manage multiple project timelines. </li><li>Deep commitment to social justice and PIH’s mission. &nbsp;</li></ul>Compensation&nbsp;Salary range is $80,000 - $92,000. We offer a flexible and hybrid work schedule, a competitive health and dental benefits package, professional development and learning, generous vacation and leave policies, and the opportunity to collaborate and grow with a diverse global team deeply committed to equity and social justice. Applicants must be legally eligible to work in Canada. &nbsp;Application Instructions&nbsp;Please send a CV and cover letter to <a href="mailto:hrcanada@pih.org" target="_blank">hrcanada@pih.org</a> with ‘Senior Manager Development &amp; Digital Strategy’ in the subject line. Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants but regret we will be unable to respond to all submissions. We request that you do not follow up your application with a phone call or email. We will contact only those candidates selected for interviews. Thank you for your understanding.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Commitment to Diversity and Accessibility&nbsp;Partners In Health Canada is committed to equal opportunity and equal treatment for every prospective and current employee. We value diversity in the workplace and believe our work is stronger when it benefits from the experience and knowledge of a diverse team. Candidates from diverse backgrounds, including but not limited to Indigenous peoples, racialized and LGBTQ2+ communities, and people with disabilities, are encouraged to apply. If contacted in relation to a job opportunity, please notify us as soon as possible of any adaptive measures you might require. Information received relating to accommodation measures will be addressed confidentially.&nbsp;

Partners In Health Canada

Senior Manager, Development & Digital Strategy (14-Month Maternity Leave Contract)

POSTING DATE: December 5, 2025POSTING #: 2025-003EXPIRY DATE: January 5, 2026BENNETT VILLAGE – NOTICE OF VACANCYPOSITION: Manager, Nutrition &amp; Housekeeping Services (Full Time)REPORTS TO: Chief Executive OfficerLOCATION: 1 Princess Anne Drive, Georgetown, OntarioPOSITION SUMMARY:Bennett Village is seeking an experienced and resident-focused Manager of Nutrition &amp; Housekeeping Services to provide leadership and oversight to both the Dietary and Environmental Services departments. The Manager is accountable for ensuring high-quality dining experiences, safe food service practices, and a clean, safe, and welcoming environment for 66 residents at Bennett Village.Through strong team leadership, excellent resource management, and commitment to regulatory compliance, the Manager ensures all services exceed legislative requirements and support the home’s mission of delivering exceptional resident-centred care.DATE REQUIRED: January 31, 2026KEY RESPONSIBILITIES:Leadership &amp; Operations<ul><li>Provides overall management of dietary and housekeeping operations, including staff supervision, scheduling, coaching, and performance evaluations.</li><li>Ensures adherence to the Fixing Long-Term Care Act, 2021, Public Health regulations, IPAC standards, and organizational policies.</li><li>Oversees sanitation, environmental cleaning schedules, infection prevention practices, and quality assurance audits.</li></ul>Resident Experience<ul><li>Ensures a pleasurable, dignified, and person-centred dining experience for all residents.</li><li>Supports menu planning, texture modification (IDDSI), therapeutic diets, and individualized nutritional needs.</li><li>Collaborates with interdisciplinary team members, residents, and families to continuously enhance quality of life.</li></ul>Financial &amp; Administrative Management<ul><li>Develops, monitors, and manages departmental budgets, including food purchasing and housekeeping supplies.</li><li>Ensures cost-effective procurement and inventory control while maintaining high service quality.</li><li>Ensures accurate documentation and reporting, including PCC entries, audits, inspections, and quality improvement plans.</li></ul>Compliance &amp; Continuous Improvement&nbsp;<ul><li>Prepares for and participates in Ministry inspections, audits, and accreditation processes.</li><li>Identifies, investigates, and resolves service issues, developing improvement plans where required. </li><li>Promotes a culture of safety, teamwork, and continuous learning within both departments.</li></ul>QUALIFICATIONS:Education &amp; Certifications<ul><li>Certified Food Service Supervisor / Nutrition Manager, with recognized governing body credentials.</li><li>Current member in good standing with the Canadian Society of Nutrition Management (CSNM).</li><li>Completion of the Certified Environmental Housekeeper (CEH) program or equivalent (asset).</li><li>Valid Food Handler Certification.</li></ul>Experience &amp; Knowledge<ul><li>Minimum three (3) years of management experience in dietary or hospitality services within a long-term care or similar health-care setting.</li><li>Demonstrated experience in large-volume food service, menu planning, and therapeutic diet support. </li><li>Knowledge of Ontario Food Premises Regulation, Canada’s Food Guide, IDDSI standards, and the Fixing Long-Term Care Act, 2021.</li><li>Experience with environmental services best practices, housekeeping standards, and IPAC protocols.</li><li>Knowledge of PointClickCare (PCC) is an asset.</li></ul>Skills &amp; Abilities&nbsp;<ul><li>Strong leadership, coaching, and team-building skills.</li><li>Excellent verbal and written communication abilities.</li><li>Strong organizational, analytical, and problem-solving skills.</li><li>Experience with labour relations is an asset.</li><li>Proficiency in Microsoft Excel, Word, Outlook, and financial budgeting tools.</li><li>Ability to adapt to evolving care practices and regulatory changes.</li></ul>Additional Requirements<ul><li>Successful completion of a Vulnerable Sector Police Check.</li><li>Proof of immunizations as per provincial requirements.</li></ul>COMPENSATION:We offer an excellent compensation and benefits package designed to attract high-calibre candidates. Salary will commensurate with experience and aligned with sector standards.HOW TO APPLY:Please submit your resume and cover letter by visiting the Careers page at <a href="http://www.bennettvillage.ca" target="_blank">www.bennettvillage.ca</a>, or send your application to our Executive Support Specialist at <a href="mailto:fmancini@bennettvillage.ca" target="_blank">fmancini@bennettvillage.ca</a> Applications may also be dropped off in person at Bennett Centre’s reception desk.ACCESSIBILITY &amp; EMPLOYMENT EQUITYBennett Village is an equal opportunity employer committed to creating a respectful, accessible, and inclusive workplace. Upon request, accommodation will be provided throughout the hiring process to applicants with disabilities. If you require accommodation during the application, interview, or selection stages, please contact Human Resources for assistance.

Bennett Village

Manager of Nutrition and Housekeeping Services

&nbsp;Job TitleRemote Part Time Overnight &nbsp;Permanent, Texting SupervisorShift IDLocationCanada -Start DateShift DescriptionRotational schedule: 35 average weekly paid hoursDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91 $ / hourOvernight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:December 16 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp; &nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

25 Supervision / Team Leader Jobs