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October 2025 
 
 

Front Line Member Services Counsellor 
 
Are you a compassionate human services professional looking to make a profound tangible impact every 
day? As a dynamic and welcoming member of our team, you will be the first point of contact for 
individuals and families navigating the cancer journey. Your expertise in case management, and group 
facilitation will provide essential support and resources to our members, while supporting our mission of 
empowering a community of compassionate support, knowledge and hope for anyone impacted by 
cancer. 

Reports to: 
Executive Director 
 
Primary Responsibilities: 
Intake Procedure/Support Services 
 • Conduct intake interviews, assess member needs, manage a personal caseload and provide 

individual emotional support. 
 • Coordinate individual follow up appointments, member outreach and support for drop-in visitors. 
 • Lead and co-facilitate emotional support groups, wellness programs and educational seminars. 
 • Maintain accurate and timely database records(Sumac/Societ knowledge is an asset) 
Follow-Up Procedure 
 • Follow procedures to track follow-up phone calls, support needed after a group finishes etc. to 

ensure accountability, continued support and member satisfaction. 
Resources 
 • Compile, create and expand resources for members as requested by the Program Coordinator or 

Executive Director. 
 • Assist with needs assessment and development of peer support services, seminars and support 

groups as required. 
 
Qualifications: 
Experience 
 • 3-5 years of social work or human services counseling. Experience in oncology is a define asset. 
Education 
 • Post-secondary degree or diploma Social Work, Community Support Work, Mental Health 

counselling or equivalent. 
Knowledge, Skills and Abilities 
 • Knowledge of MS Office applications and client database management 
 • Counselling skills and knowledge of community resources. 
 • Confidence and experience in leading and managing therapeutic or educational group programming. 
 • Positive, calm, and collaborative approach, with desire to build productive relationships and an 

effective team environment. 
 • Excellent oral and written communications skills. 

Personal Characteristics 
You will be a great fit if you are: 


October 2025 
 
 

 • Calm &amp; Ethical: Highly dedicated professional who is emotionally mature and able to maintain 
strict confidentiality and boundaries while dealing with sensitive emotional situations. 

 • A Collaborative Communicator: An active listener and clear written/veral communicator who 
naturally builds rapport with members, caregivers and internal team members. 

 • Member-Centric and Proactive: Dedicated to anticipating and exceeding member expectations 
while taking initiative to problem-solve and improve service delivery. 

 • Highly Organized: Proven ability to manage a diverse, fluctuating caseload, track multiple follow-
ups and organize work to meet competing deadlines. 

 
Working Conditions 
 • The Member Services Counsellor will work (on-site) an average of 36 hours per week Monday 

through Friday with occasional evenings to facilitate programs at the discretion of the Executive 
Director. 

 • Compensation: The hiring range for this position is $25-27 per hour commensurate upon experience 
plus a benefits package. 

How to Apply: 
Please send your cover letter and resume to <a href="mailto:Janette@hearthplace.org" target="_blank">Janette@hearthplace.org</a> quoting “Member Services 
Counsellor” by 4:00pm EST by November 14th, 2025. Only those candidates selected for an interview 
will be contacted. 

Hearth Place Cancer Support Centre is an equal opportunity employer and is committed to inclusive 
recruitment and selection processes and work environments. The selection process may include 
assessment methods to further determine a candidate’s knowledge and skills for the position. Please 
advise Hearth Place of any accommodations needed to ensure your access to a fair and equitable 
process. Any information received relating to accommodation will be addressed confidentially. 

About us: 
Through compassionate care, Hearth Place Cancer Support Centre supports the emotional needs of 
families within the Durham Community and beyond. Established in 1997, Hearth Place welcomes cancer 
patients and their families to come and share their experiences, find resources, and discover new ways 
to care for themselves and each other. 
Our programming encompasses all aspects of a cancer diagnosis including individual counselling, 
emotional support groups, wellness programs, caregiver and grief support, as well as children’s 
programming, including support for children diagnosed with cancer. 


<a href="mailto:Janette@hearthplace.org" target="_blank">mailto:Janette@hearthplace.org</a>

Hearth Place Cancer Support Centre

Front Line Member Services Counsellor

The Addiction Counsellor provides a range of community-based addiction services to individuals experiencing and/or impacted by substance use. The role will provide counselling including assessment, care planning and referrals. The role will also encompass case management and community-based capacity building and stigma reduction through community education, development, and liaison. Intervention aids understanding of the effects of substance use and co-occurring mental health issues, while supporting positive change and enhanced coping, improved health status and skill development in all life domains.&nbsp; The role will involve working closely with key community partners such as the Rapid Access Addiction Medicine (RAAM) clinics, family physicians, hospitals, withdrawal management services, etc. Service delivery occurs in a range of office and/or community settings.

Canadian Mental Health Association, Muskoka-Parry Sound Branch

Addiction Counsellor (68-25)

Location: Calgary, Alberta (in-person, with flexibility) Position Type: Full-Time (24 – 40 hrs/week negotiable) Salary: $90,000 - 105,000 annually (prorated if part-time) Start Date: As soon as possible, flexible 🌟 About Skipping StoneSkipping Stone connects Two-Spirit, trans and gender-diverse people with affirming and comprehensive support. We work from a belief that all trans people are worthy of dignity, respect, and care — and that access to gender-affirming services is a right, not a privilege. Our team shows up with heart, kindness, and an unwavering commitment to equity.We are a Calgary-based, trans-led nonprofit working across health, wellness, community, and advocacy. We prioritize sustainability, collective care, and alignment with decolonial and anti-oppressive practices. 🧠 About the RoleWe are looking for a Registered Psychologist to join us as a key member of our integrated care team. In this role, you’ll provide affirming, trauma-informed, and culturally responsive care to Two-Spirit, trans and gender-diverse clients, while also contributing to our broader approach to care, healing, and community support.&nbsp; We recognize the barriers to registration, and are open to applicants who are provisionally registered, provided they already have an approved supervisor. Support for supervision costs negotiable. &nbsp;🔍 Responsibilities• Support clients, including youth 16 &amp; 17 years old, access affirming healthcare by providing readiness assessments, as required by physicians. • Provide individual and family therapy for Two-Spirit, trans and gender-diverse clients, using affirming and anti-oppressive frameworks • Stay current on best practices in affirming mental health care, and bring that learning into organizational conversations • Engage in internal training, team wellness initiatives, and collective leadership spaces • Maintain documentation, ethical standards, and registration with the College of Alberta Psychologists 🙌 You Might Be a Great Fit If You:• Are a Registered (or provisional) Psychologist in Alberta (or able to transfer your registration) • Have experience working with trans and gender-diverse people in therapeutic contexts • Use trauma-informed, anti-racist, anti-colonial, and harm reduction practices in your work • Value cultural humility, collaboration, and boundary-conscious care • Are interested in working at the intersection of individual healing and systemic change &nbsp;🌱 What We Offer• Salary: $90,000 - $105,000/year (or prorated, if part-time) • Comprehensive benefits including health/dental/mental health coverage • Generous vacation and leave policies • Flexible scheduling • Deeply values-aligned, trans-affirming, and justice-centered team culture • Full support for professional licensing, insurance, and growth — so you can focus on care, not costs. &nbsp;⚖ A Note on Pay &amp; EquityWe are committed to transparent and equitable compensation. This role falls in our C3 / C4 bands, which includes leadership roles with strategic responsibility and organizational care labour. Our pay structure was developed using third-party salary benchmarks, the living wage, compression limits, and a decolonial equity audit.We especially encourage applications from Two-Spirit people, trans and gender diverse individuals, BIPOC, disabled folks, and those with lived experience navigating gender-affirming care systems. 📬 How to ApplyPlease send your CV and letter sharing your interest, approach to care, and any practice frameworks that guide your work to Lindsay Peace at <a href="mailto:info@skippingstone.ca" target="_blank">info@skippingstone.ca</a>.Applications will be reviewed as they are received and the posting will remain open until the role is filled. Interviews may be conducted throughout the application process. If you’re unsure whether you meet all the qualifications, we still encourage you to apply — we value potential, commitment, and alignment with our values as much as credentials. 🔗 Questions?Feel free to reach out to us at <a href="mailto:info@skippingstone.ca" target="_blank">info@skippingstone.ca</a> if you want to talk more about the role before applying. Skipping Stone operates on the lands of the Niitsitapi people, including the Siksika, Piikani, Kainai, as well as the people of the Iyaxe Nakoda and Tsuut’ina first nations. These lands are also within districts 5 &amp; 6 of the Otipemisiwak Métis Government.

Skipping Stone

Registered Psychologist

The Durham Rape Crisis Centre&nbsp;is a feminist organization that believes in the equality of all people regardless of race, class, sexual orientation or gender. We are committed to taking an active role in our community to end all forms of violence against women and children.As a Rape Crisis Centre we work with and provide support services to recent as well as historical or childhood survivors of sexual assault, sexual harassment, and childhood sexual abuse and their families.&nbsp; For more information please visit&nbsp;<a href="http://www.drcc.ca/" target="_blank">www.drcc.ca</a>.The Crisis and Support Line Volunteer will provide confidential phone support/crisis de-escalation to all survivors over the age of 16 or support persons who call the service looking for support or information.Responsibilities:<ul>	<li>A minimum of four shifts per a month, six hour shifts</li>	<li>The calls will be made from your personal phone (cell phone or home phone)</li>	<li>1 year commitment to the centre</li>	<li>Provide grounding, check-ins, community resources, intake referrals to DRCC counselling, de-escalation techniques and other appropriate information.</li>	<li>Connect with Volunteer Coordinator for support or debriefing</li>	<li>Attend monthly volunteer meetings</li>	<li>Complete a 6 session (18 hour) live online volunteer training</li></ul>Benefits to you:<ul>	<li>Opportunity to build your skill base and resume in crisis intervention.</li>	<li>Certificate of achievement after one year of service</li>	<li>Support your community and make an active change to help end sexual violence</li>	<li>Support survivors on their healing journey</li>	<li>Flexible scheduling with shifts available 24/7</li>	<li>Remote opportunity with no travel required</li></ul>Shifts are scheduled online by volunteer and can be made to fit your schedule. Shifts are available in 3 hour increments and can be scheduled individually or consecutively. 12 hour volunteer backup shifts are also available.&nbsp; The organization is currently accepting new applications for the crisis line volunteer position.The 6-week training program for new volunteers is three hours long.The training will include guest speakers from Durham Regional Police Services and the Domestic Violence/Sexual Assault Care Centre at Lakeridge Health and will provide an opportunity to learn a great deal about supporting those who have experienced sexual violence as well as the services available in the community. The training will cover such topics the history and position of the Durham Rape Crisis Centre, the various aspect of sexual violence including sexual assault, childhood sexual abuse, date rape, substance facilitated assault and domestic violence.&nbsp; It will also discuss rape culture and anti-racism/anti-oppression (ARAO) frameworks. As well as, mental health such as self harm and suicide prevention.&nbsp; Each week we will build once skill or technique that will be useful in supporting survivors such as active listening or establishing boundaries. There are also weekly opportunities to practice mock calls and to learn a grounding technique.Please note that volunteers on the Crisis Line are asked to contribute 24 hours per month, which can be be flexibly scheduled, with 24/7 shift availability. At this time, we are unable to accept volunteers who are not able to meet this commitment. &nbsp;

Durham Rape Crisis Centre

Crisis and Support Line Volunteer - Remote/Home Based

Position: Social worker Permanent Full TimeAbout Across Boundaries:Across Boundaries is a mental health center that provides a range of mental health and addictions support and services to individuals from racialized and Black communities in the Greater Toronto Area. We have a holistic approach to mental health care and operate within an anti-racism/anti-oppression and resisting anti-Black racism frameworks.These frameworks focus on providing opportunities to respond to systemic barriers, advocate for the inclusion of traditionally and historically silenced voices at decision-making tables, and strive for change at individual, organizational and systemic levels.Job Summary:The Social Worker will report directly to the Program Manager. They will work collaboratively with various teams to provide prompt and appropriate access to services for racialized individuals from the community who are experiencing mental health and addictions issues. The worker will provide both intensive and non-intensive services to clients based on their needs and will have a caseload of up to 20 to 25 program participants. The Social Worker will be expected to work directly in the community using the agency van for outreach and support to community members. Normal Hours for full-time employees consist of five (5) shifts or eight (8) hours per day, Monday to Friday, and Saturdays on a rotating basis, inclusive of a thirty (30) minutes unpaid lunch break (entitled under the ESA) and an additional two (fifteen (15) minute unpaid rest breaks. Normal hours of work will generally be scheduled between 8:00 am and 8:00 pm. Employees may be requested, but not required, to work some Sundays.Qualifications &amp; Responsibilities: • Master’s degree in social work from a recognized university or equivalent. • Knowledge of holistic, anti-racism/anti-oppression and resisting anti-Black racism frameworks as guiding principles for assessing and developing treatment plans for clients. • Supervised clinical training. • Practical experience in the use of Dialectical Behaviour Therapy (DBT) and Cognitive Behavioral Therapy (CBT) and able to provide psychotherapeutic assessments and structured counseling to individuals presenting with a wide range of mental health conditions. • Clinical competence to provide structured counseling in the areas of trauma, depression, anxiety, grief/loss, and/or addictions. • Experience with case management an asset. • Demonstrated ability to produce detailed, high-quality assessment and treatment reports and clinical documentation. • Able to communicate and work effectively in an interdisciplinary team environment and willingness to accept clinical direction. • Familiarity with the Ontario Mental Health Act and Mental Health reform. • Proficiency in assessment, psychotherapy, and psychosocial counselling techniques for working with individuals, groups, and communities. • Demonstrated skill and competence in establishing supportive, trusting relationships with persons living with mental health and addictions issues. • Familiarity with signs and symptoms of trauma, able to respond appropriately in making referrals and helping clients manage these symptoms. • Experience working with clients with a concurrent disorder and those living in unstable housing situations or homelessness. • Demonstrated ability to work independently, cooperatively, and constructively within a multidisciplinary team environment. • Ability to manage and adapt positively to an ever-changing health care/work environment. • Knowledge of trends and issues in the mental health and addictions sectors. • Excellent organizational and interpersonal skills, and the ability to work flexible hours, including some evenings and weekends if needed. • Knowledge of the Ontario Mental Health Act, the Substitute Decisions Act, the Health Care • Consent Act and PHIPPA requirements. • Lived experience in racialization /racism and from the LGBTQ++ Communities. • Excellent computer skills (e.g., Word, Excel, Microsoft Outlook). • Excellent oral and written skills. • Second language skills in one or more of the following: African languages, Amharic, Arabic, Caribbean dialects, Chinese, Dari, Farsi, Ghanaian, Hindi, Korean, Malayalam, Nepali, Pashto, Patois, Punjabi, Sinhalese, Somali, Spanish, Tagalog, Tibetan, Tamil, Twi, Urdu, Vietnamese • A valid holder of G license to drive a high-roof, extended Ford Transit van. • Clean driving record with a minimum 3 years of insured driving experience • Other duties as assignedSalary Range: $65,010.16 to $66,040.46 per annum (pro-rated)This is a Bargaining Unit PositionCompensation packages include: • Extensive dental and health care (premiums 100% paid by employer) • Life insurance • Employee assistance program • Paid vacation days, mental health days, sick daysNote: Job posting is open until filledSend your applications to:Hiring Committee,Across Boundaries: An Ethnoracial Mental Health Centre51 Clarkson Avenue, Toronto, Ontario, M6E 2T5 Fax: 416-787-0812 Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a>We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized, Bi-Racial and LGBTQ communities. We thank all applicants for their interest, however, only those selected for an interview will be contacted.Across Boundaries is a recipient of the Silver Certification Mental Health at Work by Excellence Canada 2023 and is proudly Accredited with Commendation by Accreditation Canada 2019-2023.

Across Boundaries

Social Worker

Position: Case Manager Permanent Full TimeAbout Across Boundaries:Across Boundaries is a mental health center that provides a range of mental health and addictions support and services to individuals from racialized and Black communities in the Greater Toronto Area. We have a holistic approach to mental health care and operate within an anti-racism/anti-oppression and resisting anti-Black racism frameworks.These frameworks focus on providing opportunities to respond to systemic barriers, advocate for the inclusion of traditionally and historically silenced voices at decision-making tables, and strive for change at individual, organizational and systemic levels.Job Summary:Across Boundaries is recruiting for a permanent full time Case Manager to provide services to those experiencing serious mental illness/addictions and are involved with the criminal justice system. The workers will report directly to the Program Manager and work collaboratively within and across teams to provide prompt and appropriate access to services to individuals from racialized communities who are experiencing mental health problems and substance use challenges. The workers will provide both intensive and non-intensive services depending on serviceuser needs and will have an average caseload of 20-25. Normal Hours for full-time employees consist of five (5) shifts or eight (8) hours per day, Monday to Friday, and Saturdays on a rotating basis, inclusive of a thirty (30) minutes unpaid lunch break (entitled under the ESA) and an additional two (fifteen (15) minute unpaid rest breaks. Normal hours of work will generally be scheduled between 8:00 am and 8:00 pm. Employees may be requested, but not required, to work some Sundays.Qualifications &amp; Responsibilities: • Degree in Social Work from a recognized university or equivalent. • At least two (2) years’ experience as a case manager • Knowledge of the Criminal Justice System and Ontario Mental Health Act. • Knowledge of case management and social work theories and practice • Knowledge, understanding of mental Health and the Criminal Justice System • Knowledge, understanding and commitment to the Recovery Model/Philosophy • Experience working with transitional aged youth an asset • Knowledge of case management/individual support functions • Clinical knowledge and understanding of the client population • Excellent communication and interpersonal skills • Excellent assessment skills • Good English language skills (written and verbal); Second language skills are an asset. • Demonstrated excellent documentation and time management skills • Demonstrated understanding of the concepts of a client-centered relationship • Demonstrated ability to work independently, cooperatively and constructively within a multidisciplinary team environment • Demonstrated ability and commitment to working within an anti-racism, anti-oppression, resisting anti-Black racism frameworks • Lived experience of racism including an understanding of the impact of racism and other oppressions on health and mental health • Excellent computer skills (e.g., Word, Excel, Microsoft Outlook)Responsibilities: • Provides intensive case management to individuals experiencing serious mental illness and dealing with possible addictions issues, involvement in the legal system and/or homelessness. • Linkage and coordination of services with partner community agencies • Accurate record keeping and timely documentation • Establish appropriate recovery goals in areas such as life skills, independent living, crisis prevention, budgeting, community integration, symptom management and employment • Provide interventions such as advocacy, referral to appropriate community resources, counselling, crisis intervention, and psychoeducation • Maintain positive relationships with family members/care givers, various community partners/resources and court support systems and probation officers • Comply with the agency’s policies and procedures, maintain complete clinical records • Participate as a full member of Across Boundaries team. • Other duties as assignedSalary Range: $57,742.36 to $60,107.48 per annum (pro-rated)This is a Bargaining Unit PositionCompensation packages include: • Extensive dental and health care (premiums 100% paid by employer) • Life insurance • Employee assistance program • Paid vacation days, mental health days, sick daysVaccination Policy: Being vaccinated for Covid 19 is an asset.Note: Job posting is open until filledSend your applications to:Hiring Committee,Across Boundaries: An Ethnoracial Mental Health Centre51 Clarkson Avenue, Toronto, Ontario, M6E 2T5 Fax: 416-787-0812 Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a>We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized, Bi-Racial and LGBTQ communities. We thank all applicants for their interest, however, only those selected for an interview will be contacted.Across Boundaries is a recipient of the Silver Certification Mental Health at Work by Excellence Canada 2023 and is proudly Accredited with Commendation by Accreditation Canada 2019-2023.

Case Manager

HARD FEELINGS MENTAL HEALTH&nbsp;hardfeelings.org / @hardfeelingstoPosition title: Clinical Manager, Community of Practice&nbsp;Hours: 4 days per week / some evening work required&nbsp;Location: Hybrid, minimum in-person 2 days per week at 353 Church Street&nbsp;Wage: $61,800 | 4 days/week Benefits: Group benefits plan + 2 weeks paid vacation&nbsp;Start date: December 8, 2025&nbsp;Duration: 12-month contract (maternity leave coverage)&nbsp;Hard Feelings is an innovative mental health charity based in Toronto. We support a community of mental health professionals who offer low-cost psychotherapy and mental health supports. Our retail shop and storefront offer curated products and resources, and encourage conversations that support stronger mental health.&nbsp;The Hard Feelings Community of Practice&nbsp;The psychotherapists in our Community of Practice (CP) are registered social workers and psychotherapists, representing a diversity of practice approaches, backgrounds and experience. Psychotherapists are independent practitioners who provide individual, group, and family/couples therapy to folks who are facing barriers to accessing market rate therapy.&nbsp;THE JOB&nbsp;Key Responsibilities&nbsp;Working with the Executive Director, this position is responsible for supporting, growing, and promoting the Hard Feelings Community of Practice, and contributing to the development of mental health initiatives within the organization.&nbsp;Managing the CP&nbsp;<ul><li>Orient new psychotherapists to the CP and our unique model of practice</li><li>Respond to psychotherapist requests for support and provide clinical consultation or practice management support, as needed </li><li>Lead and manage internal communications and social events for the CP</li><li>Coordinate acquisition of and use of in-person psychotherapy spaces </li><li>Manage Google Drive, Airtable and other systems that support the CP </li><li>Ensure the CP psychotherapists practice within an anti-oppressive, anti-racist, and inclusive approach to client care, and build CP culture with this framework in mind </li><li>Support CP in understanding clinical issues and trends impacting clients with challenging needs, and the development of formulations which inform therapeutic direction </li><li>Organize and schedule monthly professional trainings that reflect on emerging clinical issues impacting clients, community resources and referral options, and case formulations to inform therapeutic direction </li><li>Support community members to navigate the mental health resources across Ontario, as needed&nbsp;</li></ul>Growing the CP and clinical programs&nbsp;<ul><li>Recruit, screen, and select new CP psychotherapists, consistent with growth strategy and values </li><li>Supervise the Navigation Lead, and support the smooth operation and growth of our navigation program </li><li>Develop clinical programs and initiatives that increase access to mental health supports </li><li>Identify gaps and opportunities to include underserved populations and strive for equity for psychotherapists and their clients </li><li>Participate in the visioning, creation and implementation of new projects and initiatives that are aligned with our mission </li><li>Oversee and/or supervise student psychotherapist programs with partners </li><li>Manage, collect and analyze client and psychotherapist survey data to inform program growth and reports, in collaboration with Manager, People and Data </li><li>Create and update clinical policies, based on best practices of relevant regulatory bodies </li><li>Support the work of the Clinical Advisory Committee of the Board&nbsp;</li></ul>Promote our work and collaborations&nbsp;<ul><li>Contribute to external communications for the CP (social media, emails, networking) </li><li>Maintain key partnerships that support the work of the CP (e.g. community partners, clinical practices, facilitators, etc.) </li><li>Support storefront activities and staffing needs, as required </li><li>Other duties as assigned&nbsp;</li></ul>QUALIFICATIONS&nbsp;Education and registration&nbsp;<ul><li>A graduate level degree in a psychotherapy discipline (e.g., MSW, MEd Psychotherapy) </li><li>Registration with a regulatory body in Ontario (e.g., OCSWSSW, CRPO)&nbsp;</li></ul>Clinical experience&nbsp;<ul><li>Minimum 3-5 years of direct clinical experience, providing individual and/or group psychotherapy </li><li>Experience working in private practice, and deep understanding of regulations, and practice guidelines and ethics in Ontario </li><li>Experience providing clinical consultation (including peer consultation) and leadership within a team </li><li>Demonstrated strong clinical judgment and crisis management experience </li><li>Experience in developing and facilitating group trainings and workshops </li><li>Knowledge of evidence informed/based practices, program evaluation methods and tools </li><li>Training and/or lived experience regarding the diversity of individuals/families in the GTA </li><li>Knowledge and skills in Diversity, Equity and Inclusion, Anti-Oppressive Practice (AOP) and/or Anti-Black Racism (ABR) </li><li>Highly committed to trauma-informed principles, practices, and innovative approaches in the delivery of psychotherapy services </li><li>Deep knowledge of and connections within the mental health and social service sector in the GTA, and across Ontario&nbsp;</li></ul>Leadership and administration&nbsp;<ul><li>Demonstrated leadership, management and team building skills </li><li>Demonstrated excellent communication, interpersonal and organizational skills </li><li>Highly organized and knowledgeable in administrative management and private practice business processes </li><li>Flexible approach to working in a small organization with shifting responsibilities </li><li>High level of critical and logical thinking, analysis, and reasoning </li><li>Experience using Microsoft Office, Google Drive, Slack, etc. </li><li>Experience in program design and funding applications, an asset </li><li>Experience supervising student placements, an asset&nbsp;</li></ul>APPLICATION PROCESS&nbsp;Submit a resume and cover letter (in a single document - MS or PDF format), briefly describing your understanding of our work within the current mental health landscape, to Kate Scowen at <a href="mailto:kate@hardfeelings.org" target="_blank">kate@hardfeelings.org</a>&nbsp;Deadline: Applications will be considered as they are received, until Friday, November 7, 2025.&nbsp;As an employer, Hard Feelings Mental Health is committed to building and sustaining an equitable and inclusive working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. Requests for accommodation due to disability can be made at any stage in the recruitment process.&nbsp;NOTE: To avoid dual relationships in our community of practice, there are some positions that may not be open to former or current clients or psychotherapists of current psychotherapists or psychotherapists on leave. If you have questions about this or whether this applies to you, please reach out to Kate Scowen at <a href="mailto:kate@hardfeelings.org" target="_blank">kate@hardfeelings.org</a>. If you disclose being a previous client or psychotherapist, we will aim to maintain confidentiality and respect for your privacy. We thank all applicants for their interest but only those selected for further consideration will be contacted. Please do not call regarding this position.

Hard Feelings Mental Health

Clinical Manager, Community of Practice

<h2>Job Summary</h2><ul><li>Title: Special Needs Counselor (m/f/d)</li><li>Location: Ottawa</li><li>Compensation: $22 plus benefits, Bonus and Group RRSP</li><li>Employment Type: part time</li></ul><h2>About us</h2>Genesis is a dynamic organization, dedicated to providing exceptional care and support to individuals with special needs. Our mission is to create a nurturing environment that empowers our clients to achieve their fullest potential through personalized and compassionate services.<h2>What you will do</h2><ul><li>Provide personalized support and guidance to individuals with special needs.</li><li>Develop and implement individualized care plans.</li><li>Collaborate with families, educators, and healthcare providers to ensure comprehensive support.</li><li>Monitor and document client progress and adjust plans as necessary.</li><li>Facilitate activities that promote social, emotional, and cognitive development.</li></ul><h2>What we are looking for</h2><ul><li>Required Skills: Experience working with individuals with special needs, drivers license, strong communication and interpersonal skills, ability to develop and implement care plans.</li><li>Optional Skills: Certifications in special education or counseling, bilingual abilities.</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a meaningful impact in the lives of individuals with special needs.</li><li>Collaborative and supportive work environment.</li><li>Professional development and training opportunities.</li><li>Competitive compensation and benefits package.</li></ul><h2>Our Hiring process</h2><ul><li>Initial application review.</li><li>In-person interview with the team.</li><li>Reference and background checks.</li><li>Offer and onboarding process.</li></ul><h2>Place of work / Location</h2><ul><li>Location: Ottawa</li></ul><h2>How to apply for this job</h2>Apply to this job by carefully following the instructions in this job posting.

Genesis

Special Needs Counselor

INTERNAL/ EXTERNAL JOB POSTING: HOUSING SUCCESS WORKER – FULL TIME&nbsp;Date Posted: &nbsp;October 17, 2025 &nbsp;Hours of Work: &nbsp;35 hours/ week, Full-time PermanentHourly Wage: $31.29&nbsp;(Plus benefits as per the CA)Reports to: Manager- Housing Program &nbsp;Classification:&nbsp; Counsellor (Bargaining member position)&nbsp;Location: On- Site at office in Toronto, ON,&nbsp;About UsElizabeth Fry Toronto delivers gender-based, trauma-informed services and advocates for justice and equity for criminalized women, Trans, non-binary, and Two Spirit people, as well as their families. We envision communities where women and gender-diverse people are not criminalized. Our work is grounded in an anti-oppressive, anti-racist, intersectional feminist, abolitionist framework and guided by our values of Compassion, Equity &amp; Inclusion, Excellence, and Accountability. We support the empowerment and well-being of criminalized individuals through responsive, client-centered programs that address the complex and systemic barriers they face. Our services are rooted in trauma-informed and harm reduction practices, assisting people at various stages of involvement in the criminal justice system.We are Currently hiring a Housing Success Worker – Full Time to provide support to women who are exiting the child welfare system, incarceration and homelessness into housing units.&nbsp; This position provides in-home, follow-up support services to referred clients. This program is a “Housing First” program meaning that housing is the first priority; the goal of this role will be to break the cycle of homelessness and improve housing stability.Reporting to the Manager - Housing Program, this dynamic position is an in person, full time position (35 hours a week) that requires flexibility in scheduling hours.&nbsp; Weekend and evening hours may be required. Working within the mandated protocols you will be required to provide the following:Key Responsibilities<ul><li>Implement Housing First, Harm Reduction, Strength-Based, and Anti-Oppressive practices to help clients stabilize housing.</li><li>Manage a small caseload of women participants, building trust through Motivational Interviewing and supporting their goals.</li><li>Use evidence-based practices such as intensive case management, Motivational Interviewing, Harm Reduction, and Critical Time Intervention.</li><li>Coordinate care to connect clients with formal and informal community supports.</li><li>Develop time-limited plans with clients to address systemic barriers and transition them to ongoing services.</li><li>Hold regular meetings with clients and their supports to ensure needs are met and care transfers successfully.</li><li>Advocate for clients with internal and external resources and actively problem-solve their challenges.</li><li>Support housing stabilization through visits to clients’ communities and implement interventions for recently housed clients.</li><li>Assist clients who lose tenancy in becoming rehoused and maintaining stable housing.</li><li>Complete and update assessments of housing-related support needs, providing referrals to appropriate community services.</li><li>Provide wrap-around case management and liaise with landlords to stabilize housing.</li><li>Support participants in completing individualized case plans focused on housing stabilization.</li><li>Navigate systems and provide referrals to community-based services based on clients’ goals and needs.</li><li>Maintain accurate records of activities, case notes, and services; update files and log progress and program data.</li><li>Submit data and reports to meet funder and program expectations, use data systems, and create support or advocacy letters for clients.</li><li>Perform other related duties as assigned by management.</li></ul>Qualifications<ul><li>Education: Degree or diploma in Social Work, Community/Social Services, Psychology, Criminology, or a related field, or a combination of education and experience.</li><li>Experience: Minimum 3-5 years of counselling and facilitation experience, preferably working with women with complex needs (mental health and addictions) from diverse ethno-cultural and socio-economic backgrounds, racialized communities. including transgender and LGBTQ2+ communities. Experience working with justice-involved women and marginalized groups is an asset.</li><li>Knowledge: Strong understanding of the child welfare system,&nbsp;criminal justice system, especially as it relates to women; trauma from feminist, anti-racist, and anti-oppression perspectives; and restorative justice principles.</li><li>Commitment: Demonstrated use of trauma-informed, feminist, anti-racist, anti-oppression, and harm reduction practices.</li><li>Skills: Strong facilitation and client engagement skills, case documentation and management, crisis intervention, problem solving, and decision-making using appropriate communication channels.</li><li>Technical: Proficient in updating client information systems, Microsoft 365 suite, and virtual platforms.</li><li>Communication: Excellent interpersonal, relationship management, oral and written communication, and organizational skills.</li><li>Availability: Ability to work independently and collaboratively in both virtual and in-person settings, including court-based and community locations in Toronto.</li><li>Languages: Bilingual in French or other languages is an asset.</li><li>Travel: Ability to travel occasionally between offices and community locations as required.</li></ul>Working Conditions<ul><li>Primary work location will be in person at Efry Toronto’s office in Toronto, ON. This may change based on program needs.</li><li>Requires work in the community and in clients’ homes. </li><li>Travel between offices and community offices/ location may be required.</li></ul>How to ApplyPlease send your cover letter and resume in ONE document to&nbsp;<a href="///C:/Users/smallick/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/VMT6P877/careers@efrytoronto.org" target="_blank">careers@efrytoronto.org</a> . Applicants must list&nbsp;Housing Success Worker – Full Time&nbsp;in the subject line of the email.&nbsp;Alternatively, apply by clicking the ‘Apply’ button below.We appreciate all applications, but only candidates selected for an interview will be contacted.Diversity StatementElizabeth Fry Toronto is committed to equity and inclusion and encourages applications from Indigenous, Black, racialized, 2SLGBTQIA+, disabled, and other equity-deserving communities. We recognize the importance of lived experience in the criminal justice system and value applications from those with relevant personal insight. We are committed to creating a respectful, barrier-free hiring process. If you require accommodation during any stage of the hiring process, please let us know.

Elizabeth Fry Toronto

Housing Success Worker

INTERNAL/ EXTERNAL JOB POSTING: STANDING STRONG COUNSELLOR – FULL TIMEDate Posted: October 14, 2025 Hours of Work: 35 hours/ week, Full-time Permanent Hourly Wage: $31.29 Reports to: Program Manager Classification: Counsellor (Bargaining member position) Location: On- Site at office in Toronto, ON,About UsElizabeth Fry Toronto delivers gender-based, trauma-informed services and advocates for justice and equity for criminalized women, Trans, non-binary, and Two Spirit people, as well as their families. We envision communities where women and gender-diverse people are not criminalized. Our work is grounded in an anti-oppressive, anti-racist, intersectional feminist, abolitionist framework and guided by our values of Compassion, Equity &amp; Inclusion, Excellence, and Accountability. We support the empowerment and well-being of criminalized individuals through responsive, client-centered programs that address the complex and systemic barriers they face. Our services are rooted in trauma-informed and harm reduction practices, assisting people at various stages of involvement in the criminal justice system.We are Currently hiring a Standing Strong Counsellor – Full Time to provide supports young women (ages 16–29) who have experienced gender-based violence by providing trauma-informed individual and group counselling through the Standing Strong program. This evidence-based program helps participants heal from trauma and build safer, more stable lives.The Counsellor delivers and evaluates the Standing Strong program, supporting women from marginalized communities and providing Youth Dating Violence (YDV) training. Using trauma-informed and harm reduction approaches, they create a safe, empowering environment for healing and self-determination, delivering both virtual and in-person services, including independent group facilitation. A successful police background check may be required to fulfill the program mandate. Working within the mandated protocols the Standing Strong Counsellor will be required to fulfill the following core duties:Key Responsibilities<ul><li>Identify and advocate for participants’ access to internal and external supports, addressing systemic barriers.</li><li>Conduct case management, including intake, assessment, planning, and transition support for program participants.</li><li>Maintain accurate, timely client files, case notes, reports, and documentation per agency and funder requirements.</li><li>Prepare assessments, progress, follow-up, and court reports, including advocacy and support letters.</li><li>Deliver individual and group counselling using a trauma-informed, feminist, and client-centered approach.</li><li>Develop and facilitate psychoeducational session plans aligned with TREM SS program guidelines.</li><li>Recruit, train, and mentor Peer Leaders to support group sessions and focus groups.</li><li>Provide crisis counselling and intervention, ensuring participant safety and well-being.</li><li>Apply anti-oppressive, anti-racist, harm reduction, motivational, and mindfulness-based approaches in service delivery.</li><li>Manage referrals, data entry, and documentation using the agency’s data management system.</li><li>Contribute to curriculum development and program improvement based on evaluation results and best practices.</li><li>Coordinate scheduling, logistics, and resources for counselling sessions, groups, and program activities.</li><li>Support and collaborate with volunteers, students, placements, and the Program Manager to evaluate outcomes and enhance services.</li><li>Build and maintain partnerships with community agencies, stakeholders, and service providers.</li><li>Maintain confidentiality, adhere to Health &amp; Safety protocols, comply with agency policies, and perform other duties as assigned.</li></ul>Qualifications<ul><li>Education: Degree or diploma in Social Work, Community/Social Services, Psychology, Criminology, or a related field, or a combination of education and experience.</li><li>Experience: Minimum 3-5 years of counselling and facilitation experience, preferably working with women from diverse ethno-cultural and socio-economic backgrounds, including transgender and LGBTQ2+ communities. Experience working with justice-involved women and marginalized groups is an asset.</li><li>Knowledge: Strong understanding of the criminal justice system, especially as it relates to women; trauma from feminist, anti-racist, and anti-oppression perspectives; and restorative justice principles.</li><li>Commitment: Demonstrated use of trauma-informed, feminist, anti-racist, anti-oppression, and harm reduction practices.</li><li>Skills: Strong facilitation and client engagement skills, case documentation and management, crisis intervention, problem solving, and decision-making using appropriate communication channels.</li><li>Technical: Proficient in updating client information systems, Microsoft 365 suite, and virtual platforms.</li><li>Communication: Excellent interpersonal, relationship management, oral and written communication, and organizational skills.</li><li>Availability: Ability to work independently and collaboratively in both virtual and in-person settings, including court-based and community locations in Toronto.</li><li>Languages: Bilingual in French or other languages is an asset.</li><li>Travel: Ability to travel occasionally between offices and community locations as required.</li></ul>Working Conditions<ul><li>Primary work location will be in person at the office located at 658 Danforth Ave, Toronto, ON. This may change based on program needs.</li><li>Limited travel between offices and community location may be required.</li></ul>How to ApplyPlease send your cover letter and resume in ONE document to <a href="mailto:careers@efrytoronto.org" target="_blank">careers@efrytoronto.org</a> . Applicants must list Standing Strong Counsellor – Full Time in the subject line of the email. Alternatively, apply by clicking the ‘Apply’ button below. We appreciate all applications, but only candidates selected for an interview will be contacted.Diversity StatementElizabeth Fry Toronto is committed to equity and inclusion and encourages applications from Indigenous, Black, racialized, 2SLGBTQIA+, disabled, and other equity-deserving communities. We recognize the importance of lived experience in the criminal justice system and value applications from those with relevant personal insight. We are committed to creating a respectful, barrier-free hiring process. If you require accommodation during any stage of the hiring process, please let us know.

32 Counsellor / Therapist / Mediation Jobs