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Major ResponsibilitiesTrauma Counselling, Crisis Intervention and Case Management<ul><li>Provide services from a trauma-informed, integrated feminist, anti-racist, anti-colonial, and anti-oppression framework.</li><li>Provide counselling and emotional support (individual, group, and drop-in) to survivors (adult and youth) of sexual violence and sexual exploitation.</li><li>Support stabilized survivors of sexual exploitation with realizing options for long-term healing, education, employment, economic and professional development.</li><li>Work with diverse and marginalized survivors within York Region from WSN’s office in Newmarket and from community spaces, including schools across York Region.</li><li>Assist survivors to assess their situation, particularly with reference to their safety; provide information and assistance in naming appropriate strategies; provide referrals to appropriate community resources.</li><li>Coordinate and co-facilitate a support group for the support people and caregivers of survivors.</li><li>Coordinate client case conferencing/management with other service providers; advocacy (i.e., legal, housing, social services) and provide accompaniment as required.</li><li>Coordinate and participate in the delivery of the annual Safe Passages Healing Retreat (e.g., screen and assess applicants, cofacilitate pre/post groups, coordinate retreat logistics and stay on site to cofacilitate the evening restorative program).</li><li>On a 1-week rotational basis, perform the role of staff back-up for volunteers responding to calls on WSN’s 24-hour crisis line.</li></ul>Outreach, Education, Training and Resource<ul><li>Act as an advocate and resource person for the agency on trauma, sexual violence, and sexual exploitation.</li><li>Represent WSN on applicable community committees, situation tables, and coalitions.</li><li>Outreach to other service providers and support warm transfers into WSN’s counselling program.</li><li>On a rotational basis (once a month), participate in the delivery of WSN’s bingo fundraiser in Newmarket (Sunday 3:45pm-6pm).</li><li>Other duties as assigned.</li></ul>Key Qualifications:<ul><li>Theoretical and practical understanding of sexual violence and commercial sexual exploitation of women and youth across diverse intersections (e.g., race, faith, sexual orientation, and gender identities)</li><li>Minimum of 3 years related experience providing counselling to survivors with complex trauma who have experienced sexual violence, including sex trafficking, childhood sexual abuse, and incest.</li><li>Minimum of 3 years related experience coordinating and co-facilitating trauma groups and developing group materials.</li><li>Minimum of 2 years related experience providing program coordination and support staff supervision, including volunteers/student interns in the women’s anti-violence sector. </li><li>Knowledge of relevant legislation (i.e., the Child and Family Services Act), regional and provincial services.</li><li>Demonstrated experience&nbsp;utilizing a tri-phasic model of trauma recovery.</li><li>Demonstrated experience working with survivors from trauma-informed, integrative feminist, anti-colonial, anti-racist, and anti-oppression frameworks.</li><li>Knowledge of community, financial and government supports stabilized survivors (i.e., options for education, economic and professional development).</li><li>Experience outreaching to and collaborating with diverse stakeholders.</li><li>Excellent communication, organizational, time management, conflict management, and interpersonal skills.</li><li>An ability to work independently and as part of a team.</li><li>Computer proficiency and experience completing reports and client related advocacy letters.</li><li>A second language other than English and French is an asset; Bilingualism is a strong asset.</li><li>A reliable vehicle, valid driver’s license and insurance are required.</li><li>Related post-secondary education and experience.</li><li>Current registration with OSWSSW, CPRO or another counselling related regulatory body is an asset.</li></ul>These positions will remain open until they are filled.&nbsp;Please submit a cover letter and resume to:&nbsp; Jeen maria Joseph at&nbsp;<a href="mailto:jjoseph@womenssupportnetwork.ca" target="_blank">jjoseph@womenssupportnetwork.ca</a>&nbsp;Accommodation is available on request for candidates taking part in all aspects of the selection process. Only applicants selected for an interview will be contacted. WSN is committed to a staff team that reflects the diversity within the community. We encourage Indigenous, Black, women of color, immigrant women, differently abled, francophone, lesbian, bisexual, nonbinary, and trans women to apply.&nbsp;

Women's Support Network of York Region

Trauma Counsellor

Application Deadline Extended to January 25, 2026 
 
JOB POSTING: Manager of Shelter in Community 
 
Full-Time Management Role, 18-month Contract with possibility of extension 

35 hours weekly 

Sunday to Thursday or Tuesday to Saturday (variable weekly schedule of days and hours to be 
determined to support this 24/7 operation) 
 
THE ORGANIZATION AND THE PROGRAM: 
 
Warden Woods Community Centre is, first and foremost, a neighbourhood centre, empowering 
neighbours to work together to meet local challenges and create shared approaches to building 
community. We have been working collaboratively to support the needs and interests of local 
communities in Southwest Scarborough since 1970. As a multi-service charitable organization, we 
provide essential supports like assisted living, daycare and meal programs, while also supporting 
caring, compassionate, just and interdependent community life for all. 
 
Our organization has been offering emergency shelter services since 2017. The current shelter 
program is a 45-bed mixed adult program in a motel-style site. Our move to an 80-bed purpose- 
renovated site is planned for early 2027. 
 
We will approach new shelter operations at the new site in the same way we approach all of our 
operations- with a spirit of collaboration, and with a focus on respectful relationship-building. A 
peaceful, safe and harmonious neighbourhood is good for everyone, from long-time local 
residents to the residents who have found themselves in need of emergency shelter. 
 
The Manager of Shelter in Community is responsible for running a high-quality shelter program 
that exemplifies the mission of our neighbourhood centre- to build a caring, compassionate, just 
and interdependent community for all. 
 
ESSENTIAL RESPONSIBILITIES: 

• Lead the delivery of a dignified, clean, compliant shelter program that goes beyond 
transactional service delivery to develop a peaceful, safe and harmonious community. 

• Create a community within the shelter by fostering meaningful relationships, increasing 
connections, building a peaceful, safe and healing environment focused on resident needs 
and interests, exploring and implementing innovative strategies for shelter operations. 

• Lead the delivery of a neighbourhood-based shelter program that exemplifies the mission, 
vision, and values of a multi-service neighbourhood centre.




• Lead the on-going development of a functional relationship between the shelter with the 
surrounding community and work to integrate shelter residents as valuable members of a 
neighbourhood and community. 

• Lead the development of meaningful programming, activities, services, events, and 
opportunities for residents to engage with each other and with staff. 

• Lead a shelter program that meets or exceeds shelter standards, demonstrating and 
articulating a clear community-based approach that is aligned with organizational values 
across departments and programs. 

• Work in close collaboration with staff and residents, modelling and encouraging visible, 
approachable, and honest leadership. 

• Demonstrate Anti-Oppressive, Anti-Racist values and creativity in shelter design and 
delivery, and in the on-going development of shelter staff members. 

• Be a courageous advocate for shelter residents and inclusive neighbourhoods, guiding staff 
members to build and teach effective advocacy and self-advocacy skills. 

• Build effective, mutually beneficial partnerships to bring relevant and innovative 
opportunities to shelter residents year-round. 

• Be attentive to the state of our city and understand systemic oppression as at relates to 
shelter and housing for all; lead advocacy efforts accordingly. 

• Model seasoned expertise in crisis and conflict management and mentor the shelter team 
to be community leaders in these areas. 

• Supervise a team of supervisors (6-12) and front-line staff (35-60) and oversee effective 
training and development for teams and individuals (including ensuring all staff are trained 
effectively and are developing their skills and approach progressively throughout their 
tenure with the organization). 

• Provide hands-on support during high demand periods. 
 • Oversee program-specific policy and procedures development and improvements, and 

oversee inspection preparation (IPAC, Harm Reduction, Quality Assurance). 
 • Lead clear communications and accountability across all teams regarding policies, 

procedures, inspections, reporting and safety checks. 
 • Oversee all required documenting, reporting, stats keeping and record keeping related to 

the shelter program. 
 • Oversee program spending and collaborate on program budgeting including the 

development of applications for project funding. 
 • Plan and implement effective mechanisms to evaluate program impact involving residents, 

staff and partners, and work towards consistently improving the program model and its 
delivery. 

• Build and maintain effective relationships with funders, elected officials, municipal 
departments, neighbours, organizational partners and all parties involved in shelter 
operations. 

• Pursue and contribute to new funding opportunities for creative programs and projects 
that benefit the shelter program and its residents. 

• Oversee mutually beneficial Volunteer and Student engagement within the shelter 
program.




• Support cross-departmental collaboration as an organizational leader and contribute with 
enthusiasm to WWCC organizational initiatives. 

• Other duties as assigned. 
 
QUALIFICATIONS: 
To perform this critical role successfully, the Manager of Shelter in Community must be able to 
fulfill all essential elements of the job to a high standard and be able to work collaboratively and 
effectively in an ambitious, passionate environment. 
 
Qualifications for this role include: 

• Experienced non-profit program leader with a minimum of 5 years’ experience in a lead 
role with multiple direct staff reports. 

• At least 3 years’ experience in an emergency shelter, housing, or 24/7 drop-in program 
provision, providing emergency and crisis supports for adults in an urban setting. 

• At least 3 years’ experience in a unionized workplace, ideally within management. 
 • A bachelor’s degree in a related discipline is generally required. An equivalent combination 

of education, training and experience will be considered. 
 • Experienced manager with a proven track record of aligning, motivating and developing 

diverse teams and roles to deliver high quality programs and services. 
 • Strong leadership and decision-making skills including the ability to respond to crisis, 

communicate concisely, think collaboratively, and appropriately assess benefits and risks. 
 • Strong emotional intelligence and reliable ability to coach, mentor, relate and listen to 

competing interests for effective short and longer-term problem-solving. 
 • Solid working knowledge of Toronto Shelter Standards and best practices within the 

emergency housing sector. 
 • Demonstrated ability and passion to work from an explicitly Anti-Racist and Anti- 

Oppressive framework, and ability to recognize, articulate and respond to the systems of 
privilege and oppression that are at play within a shelter program. 

• Knowledge of Southwest Scarborough communities and infrastructure is an asset. 
 • Exceptional written, oral and presentation skills in English, exceptionally organized and 

consistent. 
 • Excellent project management and implementation skills. 
 • Demonstrated computer expertise with Microsoft Office tools, database systems and 

current applications. 
 • Self-motivated, results driven, detail oriented, and adaptable. 
 • Must successfully pass a criminal background check. 
 • Must be passionate about Warden Woods’ Vision, Mission, and Values, and the evolving 

direction of the organization to meet community needs and interests. Warden Woods 
Community Centre works with and for primarily Black and racialized communities and is 
committed to improving the life of communities in Southwest Scarborough- passion and 
experience in line with these pursuits is a must. 





 
 
PHYSICAL DEMANDS 
The employee is required to move around a range of spaces within our buildings, sites and 
community (some of which have stairs), lift and carry objects up to 30 lbs, and drive organizational 
vehicles. 
 
WORKING LOCATION 
Full-time on-site work in Southwest Scarborough 
 
HOURS, BENEFITS, &amp; COMPENSATION 
This is a full-time management position (35 hours weekly) with scheduling required to support 
24/7 operation, including regular weekend and evening hours. Schedule Tuesday to Saturday or 
Sunday to Thursday and regular hours TBD. 
Salary: $82,000 annually 
Comprehensive health/dental benefits, LTD with contribution, and optional RRSP matching. 
 
Application Deadline Extended 
All applications already submitted for this opportunity are being considered, and we are still 
accepting new applications for this position. 
 
The new deadline to apply is January 25, 2026 
 
APPLICATION INSTRUCTIONS 
WWCC is an equal opportunity employer committed to gender equality and social inclusion in our 
workplace. All qualified applications will receive consideration without regard to sex, gender 
identity, gender expression, sexual orientation, race, ethnic origin, colour, religion, nationality, 
disability, age, or any other characteristic protected by applicable law. We encourage applications 
from Black and racialized people, Indigenous peoples, 2SLGBTQIA+ community members, people 
with disabilities, and members of other equity-deserving groups. Please notify us as soon as 
possible of any adaptive measures you might require at any stage of the recruitment process. 
 
Please submit your resume and cover letter by January 25, 2026, via email to 
<a href="mailto:careers@wardenwoods.com" target="_blank">careers@wardenwoods.com</a>, with Subject Line: Manager of Shelter in Community 
 
While we thank all who apply, only those selected for interviews will be contacted. Recruitment 
will close when the required position is filled. 

<a href="mailto:careers@wardenwoods.com" target="_blank">mailto:careers@wardenwoods.com</a>

Warden Woods Community Centre

Manager of Shelter in Community

Are you passionate about culture, arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity?&nbsp;Join our team at ROM and consider a fulfilling career as Manager, Patron Programs. <a href="https://www.rom.on.ca/en/support-us/about-rom-governors" target="_blank">ROM Governors</a> is a strategic partner to the Royal Ontario Museum (ROM), passionate about its role in advancing ROM’s mission through inspired philanthropic and sponsorship relations. ROM Governors is committed to being the country’s top cultural foundation because of its success in building highly engaged, impactful donor and other community relationships.&nbsp; WHO WE NEED:&nbsp; ROM Governors&nbsp;is proud to steward five distinguished Patrons Programs: the Discovery Patrons Circle, Young Patrons Circle, Royal Patrons Circle, ROM’s&nbsp;Women Initiative, and the Royal Exhibitions Circle. We are&nbsp;seeking&nbsp;a motivated, highly organized, and nimble&nbsp;Manager, Patron Programs&nbsp;to&nbsp;join the ROM Governors Team.&nbsp; The&nbsp;Manager, Patron Programs&nbsp;will play an essential role in cultivating and stewarding a strong pipeline of current and prospective annual and mid-level donors and will be responsible for developing and implementing powerful strategies to attract and engage individuals in philanthropic giving to ROM. From introducing individuals to philanthropy and securing support at various giving levels, to fostering relationships through stewardship and events, the&nbsp;Manager&nbsp;acts as an ambassador for ROM,&nbsp;building meaningful connections, celebrating shared values, and&nbsp;demonstrating&nbsp;the impact of philanthropy on the Museum’s mission.&nbsp; The Manager, Patron Programs will play a key role in advancing ROM Governors’ annual revenue goals by cultivating meaningful donor relationships and supporting the development of both annual and multi-year donor engagement strategies. A background in the arts, culture, or&nbsp;museum&nbsp;sector—especially with experience in&nbsp;membership or donor&nbsp;programs—can be a strong asset.&nbsp;&nbsp; POSITION SUMMARY: Reporting to the Associate Vice President, Philanthropy, the Manager, Patron Programs is a passionate philanthropy advocate dedicated to empowering donors and fostering meaningful connections with the Royal Ontario Museum. The Manager&nbsp;plays a critical role on the Philanthropy team, developing and engaging a robust pipeline of current and future&nbsp;annual and&nbsp;mid-level donors. The Manager leads all aspects of the patrons’ fundraising process—from&nbsp;identification,&nbsp;cultivation&nbsp;and&nbsp;solicitation&nbsp;to stewardship through a series of Patron Programs. The Manager is an ambassador for ROM who strives to build meaningful relationships, celebrate shared values and communicate the importance of philanthropy at ROM.&nbsp;&nbsp; KEY DUTIES AND RESPONSIBILITIES:<ul><li>Implements&nbsp;strategies to secure Patrons acquisitions,&nbsp;renewals&nbsp;and upgrades, with an eye to building the pipeline for donor migration into mid- and high-level giving.&nbsp;&nbsp;</li><li>Manages patron programs from development to delivery, including donor communications, stewardship and recognition fulfillment, and the planning and approval of programming content, with the support of other Development staff.</li><li>Maintains a seamless Patron renewal process, including drafting communications,&nbsp;calling&nbsp;and emailing members, and tracking actions and gifts&nbsp;properly using&nbsp;RE.</li><li>Collaborates with Governors Marketing and Communications teams to create compelling materials for&nbsp;donor&nbsp;and prospect outreach and acquisition.&nbsp;&nbsp;</li><li>Works with&nbsp;Governors&nbsp;Operations team to ensure all relevant data is entered and up-to-date in the database.&nbsp;Ensures&nbsp;financial information is&nbsp;accurate, including revenue reports and projections, along with all related expenses.&nbsp;&nbsp;</li><li>Liaises&nbsp;with colleagues across the Museum, including curators and others to&nbsp;help&nbsp;plan and deliver engaging donor stewardship opportunities.&nbsp;&nbsp;</li><li>Works with Relationship Managers by supporting the solicitation and stewardship of donors with overlap in Patrons.&nbsp;&nbsp;</li><li>Works in a highly collaborative way to ensure the broad Governors Team is aware of key opportunities for donor cultivation and stewardship.&nbsp;&nbsp;</li><li>Oversees dedicated&nbsp;volunteer&nbsp;committees&nbsp;to strengthen fundraising efforts and ensure donor engagement through related programs.&nbsp;&nbsp;</li><li>Develops and/or coordinates meeting content and materials, and committee&nbsp;assignments. Works with and supports the committee to ensure volunteers are motivated, mission-aligned&nbsp;and successful in their fundraising efforts.&nbsp;&nbsp;</li><li>Attends Patrons’ events and&nbsp;acts&nbsp;as an ambassador for ROM and Patron Programs.&nbsp;&nbsp;</li><li>Participates&nbsp;in&nbsp;additional&nbsp;events managed by other ROM Governors departments, as needed.&nbsp;&nbsp;</li></ul>QUALIFICATIONS AND KEY COMPETENCIES:<ul><li>Minimum of 5 years' experience with&nbsp;demonstrated&nbsp;success developing and implementing personalized donor engagement plans.&nbsp;&nbsp;</li><li>Exceptional interpersonal and communication skills, with a talent for engaging with donors in an authentic and compelling way.&nbsp;&nbsp;</li><li>Direct or related experience with membership activities including renewal cycles,&nbsp;upgrade&nbsp;and acquisition strategies.&nbsp;&nbsp;</li><li>Strong project management skills.&nbsp;&nbsp;</li><li>Passion for the arts, culture, and nature, with&nbsp;an&nbsp;ability to inspire others to share that passion.&nbsp;&nbsp;</li><li>Strong organization skills and attention to detail, ensuring that donors receive&nbsp;timely&nbsp;and personalized communication.&nbsp;&nbsp;</li><li>Excellent problem-solving skills, business acumen, strategic aptitude, and sound judgment.&nbsp;&nbsp;</li><li>Ability to efficiently organize and manage a diverse range of assignments while meeting multiple deadlines, along with thorough attention to all details and consistent&nbsp;follow-through.&nbsp;&nbsp;</li><li>Resourcefulness and independence, while&nbsp;remaining&nbsp;comfortable working within the framework of a team-oriented environment.&nbsp;&nbsp;</li><li>Competence in a variety of computer applications, including&nbsp;databases, spreadsheets, and word processing programs.&nbsp;&nbsp;</li><li>Experience using donor management fundraising software or CRM, with RE or RE NXT familiarity preferred.&nbsp;&nbsp;</li><li>Knowledge of, and experience with, the Toronto philanthropic community desired.&nbsp;&nbsp;</li><li>Ability to handle sensitive and confidential information appropriately and with discretion.&nbsp;&nbsp;</li></ul>&nbsp;Relationships:&nbsp;&nbsp;<ol><li>Reports to: AVP, Philanthropy and supports the portfolio’s revenue program leaders.&nbsp;&nbsp;</li><li>Internal: Works closely with the Philanthropy team and collaboratively with all departments of the ROM Governors; liaise with key stakeholders within the Museum.&nbsp;&nbsp;</li><li>Committees: Volunteer Committees associated with revenue programs as&nbsp;required.&nbsp;&nbsp;</li><li>External: Donors and prospects.&nbsp;&nbsp;</li></ol>Salary and Terms of Employment&nbsp;<ul><li>START DATE:&nbsp;ASAP</li><li>STATUS: Permanent (Full-time)</li><li>EMPLOYEE GROUP:&nbsp;ROM Governors</li><li>SALARY:&nbsp;$70,000 – $100,000 per annum</li><li>SCHEDULE:&nbsp;35 hours per week</li><li>PROBATIONARY PERIOD:&nbsp;six (6) months</li><li>LOCATION: Toronto, ON</li><li>OPEN DATE: November 28, 2025</li><li>CLOSE DATE: Open Until Filled</li></ul>Diversity Statement At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity. Accessibility Statement ROM Governors is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview. Only candidates selected for an interview will be contacted. The selected candidate will be required to participate in a comprehensive Background Check.

Royal Ontario Museum

Manager, Patron Programs

<h2>Lead Restorative Justice Innovation! Join ARJAA as Our Next Executive Director in Abbotsford!&nbsp;</h2>Are you a visionary change maker fueled by passion for justice, community transformation, and bold impact? ARJAA is seeking an inspiring Executive Director to ignite the next era of restorative justice in Abbotsford. This extraordinary leadership role unites strategic foresight, program excellence, and mission-driven fundraising to catalyze meaningful, lasting change. Reporting to a dedicated, engaged Board of Directors, you will lead with heart and vision—building powerful community partnerships, championing programs that heal, and restoring hope where it’s needed most.What You’ll Do:&nbsp;<ol><li>Lead ARJAA with integrity and visionary leadership, taking full ownership of fund development through expert grant writing and strategic stewardship of funding relationships to secure and grow financial sustainability.</li><li>Empower and motivate a passionate team of staff and volunteers, fostering a culture of excellence and collaboration. </li><li>Cultivate deep community connections that amplify ARJAA’s impact and extend its influence through impactful storytelling. </li><li>Be the visible, active presence in the community, creating momentum for justice and healing. &nbsp;</li><li>Manage budgets and resources with responsible fiscal stewardship alongside the Board Treasurer.</li><li>Foster a strong, transparent partnership with the Board of Directors, propelling ARJAA’s growth and strategic vision. </li><li>Represent ARJAA with passion and authenticity, serving as a bold ambassador embodying the innovative spirit and transformative power of restorative justice.</li></ol>Who You Are:&nbsp;A passionate advocate for restorative justice and positive community impact.&nbsp;A confident, inspiring leader who thrives on building meaningful relationships&nbsp;An expert grant writer with a strategic fund development mindset.&nbsp;Financially astute and skilled at managing budgets and resources.&nbsp;Skilled in nonprofit governance and board collaboration.&nbsp;A forward-thinking, adaptable problem-solver and team builder.&nbsp;Resilient, driven, and ready to lead change that matters.&nbsp;Equipped with relevant education or equivalent leadership experience.Why ARJAA?&nbsp;At ARJAA, your leadership is more than a role—it’s a calling to spark transformation that changes lives. Join a passionate Board, a dedicated team, and a vibrant community committed to repairing harm, restoring relationships, and rebuilding trust. Step into a meaningful and inspiring journey fueled by growth, impact, and hope. Your bold leadership at ARJAA will shape the future of restorative justice innovation.<h3>Apply now to be the catalyst for ARJAA’s next chapter of visionary leadership and powerful community impact!&nbsp;</h3>Salary: $100,000&nbsp;Send Resume and Cover letter to <a href="mailto:Office@arjaa.org" target="_blank">Office@arjaa.org</a>&nbsp;Closing Date: January 15, 2026&nbsp;Please include in your cover letter:&nbsp;<ol><li>Your passion for restorative justice and commitment to ARJAA’s mission </li><li>A brief statement of your leadership vision for the organization </li><li>Relevant experience with grant writing and fund development </li><li>Key strengths that make you a strong</li></ol>

Abbotsford Restorative Justice

Executive Director

DS-NU25-60 Supervisor, Developmental Services HomesOn-site&nbsp;· Developmental Services · Full time · DS-NU25-60DescriptionABOUT USSpringboard's mandate is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.&nbsp;WHO WE AREPeople are at the center of everything we do.&nbsp;We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.THE OPPORTUNITYJob ClassNon-UnionDepartmentDevelopmental ServicesHours/ShiftsMonday to Friday (varying 9am-5pm, 11am-7pm depending on program needs). Rotating on call responsibilitiesLocationToronto EastStatusFull-Time, PermanentPay Rate$63,000.00 - $65,000.00 per annumVacancy NumberDS-NU25-60Number of vacancies1AvailableImmediatelyWe are seeking a dynamic and compassionate Supervisor, Developmental Services Homes&nbsp;to lead one of our two Supported Living Homes (SLH) in collaboration with a second Supervisor who leads the other home.Our two (2) SLH support ten individuals each, and our program offers a unique and innovative approach to skills development and transition planning to men with developmental disabilities and/or dual diagnosis, 18 years of age, and older. We foster an inclusive and supportive environment within the home where people can create and achieve their individual goals. Skill development includes a range of areas from nutrition, budgeting, social networking, household management and self-care to community safety and employment.This leadership role leads a team to deliver supports, counselling and life skills facilitation to the people we supports to ensure a safe environment to learn and thrive.RequirementsWAYS YOU CAN CONTRIBUTELeadership<ul><li>Leads and supports a team of up to 15 staff which include 1 Assistant Supervisor, 10 Residential Counsellors, including full-time, part-time and relief, 2 Community Support staff and Support to the Case Manager.</li><li>Provide effective and clear communication and foster a positive and healthy work environment.</li><li>Through coaching, develop and support staff to build and maintain their skills to ensure supported individuals support and staff professional growth.</li><li>Accountable for recruitment, selection and onboarding of new staff, students and volunteers.</li><li>Provide clear expectations and ongoing feedback to staff through informal day to to day interactions as well as the formal probationary and annual Goal Setting process.</li><li>On call duties on rotational basis to support multiple housing programs.</li></ul>Program Management<ul><li>Provide guidance in the development of new and innovative programming content for those living in the SLH.</li><li>In collaboration with the team, establish and continuously review program practices that foster efficiency and align with best practices in independent living.</li><li>Oversee and ensure that all current operational requirements are person centered and the program is in compliance with all Ministry and Agency mandates.</li><li>Lead liaison with families in crisis and/or individual's circle of support to manage complex and changing needs.</li></ul>Community Development<ul><li>Manage and foster relationships with Developmental Services Toronto partners, including, funders, community agencies, service providers and local businesses.</li><li>Sit on sector committees to review sector changes and service gaps.</li></ul>Strategic Planning<ul><li>Support in the development, furthering and achievement of organizational and departmental strategic planning.</li><li>Work on expansion models to begin servicing more participants through the Passport Initiative.</li></ul>Financial &amp; Administrative Oversight<ul><li>Oversight of budget expenditures to meet current and future program needs. Work with the Manager, Developmental Services and Finance team to review budget and address any variances.</li><li>Submit required reports and documentation to stakeholders, including the Ministry of Children &amp; Community Services.</li></ul>WHO YOU AREEducation / Experience<ul><li>Minimum 5 years’ leadership experience directly managing and supervising staff in a unionized environment.</li><li>Post-Secondary Diploma or Degree in the Social Services.</li><li>Demonstrated experience in managing family dynamics and crisis situations Experience with providing on-call support.</li><li>Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including with supported individuals, staff, and community partners.</li><li>In depth experience working from a harm reduction framework when supporting individuals in service.</li><li>Excellent understanding and working knowledge of how to support work life balance within 24 hour operational teams.</li></ul>Skills / KnowledgeDevelopmental Services<ul><li>Excellent understanding and working knowledge of legislation that affect</li><li>Developmental Services, including the Social Inclusion Act and DS Reform Strategies.</li><li>Strong understanding of Developmental Services housing sector.</li><li>Program planning skills to implement, evaluate and modify new and existing programs as needed.</li><li>Ability to understand and implement Quality Assurance Measures from MCCSS and meeting service targets.</li><li>Ability to undertake a fair and equitable recruitment and selection process.</li></ul>Leadership<ul><li>Leadership skills to provide direction and motivation to staff, students, volunteers and individuals supported in order to maintain a smooth, professional and functioning program.</li><li>Excellent interpersonal skills to communicate effectively with those we support,&nbsp; as well as with community agencies, Funders and public</li><li>Demonstrated ability to effectively address conflict in a respectful, solutions-focused approach</li><li>Proven verbal and written communication skills in English to ensure clear, accurate and consistent documentation and messaging in both case management and administrative duties. Ability to write timely reports as required.</li><li>Coaching skills with the ability to instruct, orient and train others clearly and with appropriate follow up.</li><li>Delegation skills to ensure effective, timely service delivery and programming/operational requirements in conjunction with recognizing and enhancing needs of other team members.</li><li>Ability to assess and respond to operational/programming issues (including staffing and determination of participants’ suitability and risk).</li><li>Time management skills to ensure that materials, files, reports, are completed accurately on time and often on deadlines; to clarify priorities and modify schedules on demand.</li></ul>APPLYThank you for your interest in working with Springboard.Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment.The Deadline for Applications is December 11, 2025.&nbsp;Please submit your cover letter and resume in a single document.Resumes received after the application deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Only those selected for an interview will be contacted.We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.BenefitsWhy Join Springboard?Be part of a mission-driven, inclusive organization that values people and impact.Comprehensive benefits package and pension plan.Access to training, mentorship, and career development opportunities.A dynamic team environment focused on learning, growth, and making a difference. Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.

Springboard

DS-NU25-60 Supervisor, Developmental Service Homes

The Institute of Public Administration of Canada (IPAC) is a professional association for public servants, scholars, and students who share a passion for high-performance public-sector management. IPAC works through its vast network of members, colleagues and international partners to enhance knowledge of the best practices and generate new ideas in public policy and administration.&nbsp; For over 70 years, the Institute of Public Administration of Canada has been a recognized national leader in promoting public administration excellence. We are a respected voice across all orders of government, academia, research, indigenous communities, and non-government organizations We are focused on uniting our members and partners to share knowledge, drive policy innovation and cultivate collaboration.IPAC is currently seeking a dynamic individual to take on the role of Finance and Programs Administrator who contributes to the overall success of the organization by providing administrative support to IPAC’s various areas of operation. This includes scheduling, email contact with members, updating and maintaining various files. The Finance and Programs Administrator operates in a multitasking environment interacting with different clients and users often under tight deadlines.&nbsp;The position requires an ability to work with a very diverse set of clients and partners. The capacities to multitask and meet sometimes tight deadlines are required for the position. Attentiveness to details, accuracy, and effective organizational skills are also very important assets. Interpersonal skills, demonstrated ability for accuracy, details, and thoroughness; ability to solve problems and work independently and as a team, and effective communications are key areas for success in this position.The ideal candidate will perform various tasks, work under pressure and sometimes changing deadlines, with strong attention to detail.&nbsp; Results-oriented and accurate, the candidate will approach the position with professionalism, commitment and a passion for an organization that supports the public sector. With an ability to develop and maintain strong collaborative relationships with multiple stakeholders, the successful candidate will be a team player who recognizes accountability.This support includes but is not limited to:Administration:<ul><li>Board Governance (BOD lists, Sub-Committee, Nominations, AGM support, By-Laws etc.)</li><li>Organizing Committee meetings, drafting and preparation of meeting materials (Agenda, Minutes, Motions).</li><li>Travel booking &amp; logistical support.</li><li>Formatting and/or reviewing agreements, documents etc.</li><li>Maintaining records as needed, updating information in internal databases and files.</li><li>Managing contact and communication activities with the clients (including marketing e-blasts, job opportunities information).</li><li>Support membership administrator (database updates and contact with members).</li><li>Preparing documents and scheduling conference calls and committee meetings for the Director of Finance and CEO (when required).</li><li>Coordinating and assembling materials for projects and meetings from a variety of sources.</li><li>Provide support for the annual IPAC conference and other events.</li></ul>Finance Support<ul><li>Expenditures review and submission; reconciliation.</li><li>Misc. Finance support including journal entries and invoicing in QuickBooks.</li><li>Annual Financial Audit support.</li><li>File management – server e-files; on site financial filing.</li></ul>Other duties as assigned by the Director of Finance and the CEO.Skills and Abilities<ul><li>Excellent communication, interpersonal, analytical and organizational skills.</li><li>Ability to multi-task, set priorities, work under pressure, and meet deadlines.</li><li>Good judgment and tact – ability to handle information of a confidential and sensitive nature.</li><li>Strong public relations skills – ability to work well with senior officials in the public and private sectors, and academia.</li><li>Ability to take initiative and work independently, as well as collaboratively as part of a team.</li><li>Proficiency in Microsoft Word, Excel, and Outlook; experience hosting webinars with Microsoft Teams is considered an asset.</li></ul>Education and Experience<ul><li>College diploma or a combination of relevant experience.</li><li>2-3 years of experience in a similar role.</li></ul>Working Conditions<ul><li>Virtual office environment</li><li>Sensitive and confidential information</li></ul>We offer a salary commensurate with experience supplemented by a generous benefit package.We thank all applicants for their interest but on

The Institute of Public Administration of Canada

Finance and Programs Administrator

<h3>Elevate Your Career and Impact at Second Harvest</h3>Location:&nbsp;Must be based in Montreal/Greater Montreal or Toronto/GTADepartment:&nbsp;National Operations – Food RescueReports to:&nbsp;Director of National OperationsStatus:&nbsp;15 Month Parental Leave Contract (January 2026 to April 2027) with possibility of extension to permanent.Salary: $50,000 to $55,000 Per Annum Plus Benefits.Language Requirements:&nbsp;Must be Fluently Bilingual (French English).Remote Work: 100% Remote Work Home-office based.Date:&nbsp;November 2025The Opportunity Awaits—Where Passion Meets Impact! Second Harvest is Canada’s largest food rescue organization and the expert in perishable food recovery. We rescue surplus, unsold food from across the supply chain and redistribute it to non-profits across the country to feed communities. Demonstrating our values of community, environment, integrity, and collaboration, we strive for No Waste. No Hunger.If you are ready to bring your expertise and innovation to a mission-driven organization, this is your moment. Enter Second Harvest…&nbsp; Think we are just about redirecting food surplus? Think bigger.Here's why Second Harvest is your next career leap:<ul><li>Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.</li><li>With a mission fueled by a no-waste, no-hunger ethos, we are not just changing the game—we are rewriting the rules.</li><li>Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.</li></ul>The RoleAs the Partner Relations Coordinator, you'll be a key player in ensuring the integrity and compliance of our non-profit partner network. Reporting to the Director of National Operations, you will be responsible for coordinating the annual compliance process for our partners, making sure they adhere to Second Harvest's terms and conditions.In this role, you will also play a critical support function for our Operations Managers across Canada. You'll step in to assist the team during vacations, leaves of absence, or other critical periods. Additionally, you will be the Operations lead to oversee and manage the Annual Non-Profit Partner Survey project from start to finish.This position requires a sharp eye for detail, strong organizational skills, and a collaborative spirit to work effectively with both our partners and internal teams.Your Impact&nbsp;Partner Audits and Compliance:<ul><li>Oversee the annual audit process for a minimum of 10% of Second Harvest's non-profit partner locations.</li><li>Collaborate with Operations Managers, ensuring all team members complete the process and data tracking.</li><li>Ensure all audit records are meticulously updated and tracked and identify any missing information that needs to be captured during assessments.</li><li>Schedule and conduct audit calls with partners, representing Second Harvest professionally and following established procedures to record all necessary information.</li><li>Work with the National Operations department to provide data-driven recommendations for process improvements.</li><li>Proactively maintain, review, and suggest improvements for existing audit processes, procedures, and documentation to increase efficiency and effectiveness.</li></ul>Annual Partner Survey:<ul><li>Oversee the entire Annual Survey project, in partnership with the different department (Data, Product, National) from initial planning to final reporting.</li><li>Work with the Volunteer Service to train, supervise, and coordinate volunteers assisting with the survey process.</li><li>Monitor the survey's progress, conduct necessary follow-ups with non-profit partners (NFP) to ensure high response rates.</li><li>In partnership with the Data and National teams, manage the follow-up actions and data compilation after partners have submitted their surveys.</li></ul>Operational Support:<ul><li>Act as a key support resource for the National Operations team during staff vacations, leaves of absence, or other peak periods.</li><li>Handle inbound and outbound calls to non-profit partners and respond to simple support tickets, providing prompt and professional assistance.</li><li>Perform other related administrative and operational duties as required to support the overall goals and objectives of the organization.</li></ul>Who You Are<ul><li>Fluently Bilingual:&nbsp;Strong French and English language skills.</li><li>People-Oriented:&nbsp;You can talk to anyone and them feel supported. You have very high diplomacy skills and can make connections easy</li><li>Communicative:&nbsp;You have excellent oral and written communication skills, as well as a knack for making complex ideas seem clear and simple. You take pride in being able to share technical and legal details with others in a way they can easily understand.</li><li>Detail-Oriented:&nbsp;You are thorough and accurate with excellent data entry and data processing abilities.</li><li>Diligent and Results-driven: You know how to get the job done, doing whatever it takes to meet and exceed goals.</li><li>Proficiency in data entry, record-keeping, and project tracking software.</li><li>Ability to work both independently and collaboratively within a team-oriented environment.</li><li>Willing to hit the ground running, learn on the job, and resolve situations with a positive attitude.</li><li>Maintain a positive and respectful attitude, demonstrating integrity and confidentiality in all interactions.</li><li>Experience working in a client facing role would be considered an asset.</li><li>Situated in Montreal/Greater Montreal&nbsp;or Toronto/GTA</li></ul>About the Perks:<ul><li>Competitive Compensation paired with a defined benefit pension plan.</li><li>Comprehensive Benefits with no waiting period. Your benefits begin on your first day.</li><li>Generous Time Off: Start with&nbsp;four weeks of vacation&nbsp;and&nbsp;three personal days.</li><li>Purpose-Driven Career Growth: Be part of a team where your work&nbsp;directly improves lives and protects the planet.</li></ul>Apply For This Role:Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that is not just meeting the standard but setting it. Apply Today and be the change you want to see in the world.Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.Second Harvest&nbsp;is committed to an inclusive and accessible recruitment and selection process. Please let us know if you require any accommodations.

Second Harvest

Partner Relations Coordinator

Job Description&nbsp;Position: Administrative Support Worker&nbsp;Phone: (416)-787-3007 Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a>&nbsp;Position: Administrative Support Worker&nbsp;Permanent Full Time&nbsp;About Across Boundaries:&nbsp;Across Boundaries is a mental health centre that provides a range of mental health and addictions support and services to individuals from racialized and Black communities in the Greater Toronto Area. We have a holistic approach to mental health care and operate within an anti-racism/antioppression and confronting anti-Black racism frameworks. These frameworks focus on providing opportunities to respond to systemic barriers, advocate for the inclusion of traditionally and historically silenced voices at decision-making tables, and strive for change at the individual, organisational and systemic levels.&nbsp;About the role:&nbsp;The Administrative Support Worker performs all aspects of administrative work including&nbsp;Bookkeeping, IT support, secretarial and clerical to support the Admin Team discharge their duties to ensure that services are provided in an effective and efficient manner. Administrative Support Worker works in partnership with and is accountable to the Manager Operations and Administration Manager.&nbsp; Administrative Support Worker works collaboratively with all other staff, volunteers and students in the organization and is expected to provide agreed upon coverage to the office.&nbsp;This is a confidential non-bargaining unit position.&nbsp;Normal Hours for full-time employees consist of (8) hours per day, Monday to Friday, and Saturdays on a rotating basis, inclusive of a thirty (30) minutes unpaid lunch break (entitled under the ESA) and an additional two (fifteen (15) minute unpaid rest breaks. Normal hours of work will generally be scheduled between 8:00 am and 8:00 pm. Employees may be requested, but not required, to work some Sundays.&nbsp;RESPONSIBILITIES:&nbsp;<ul><li>Provide technical and administrative support in computer maintenance and the network system and, database, application installation and working closely with the external IT team. </li><li>Experience in bookkeeping and knowledge of account receivables. </li><li>Remains the focal point of all IT supply, maintenance and support requests and coordinates with other team members to ensure the support has been provided. </li><li>Acts as the first point of contact for staff, service user and other guests along with all incoming phone calls, emails and fax and shares the shift at the front desk </li><li>Supports maintaining and managing the calendar of executive director and help support organization of various agency events online as required. </li><li>Assists in preparation and arranging of meetings and telephone conference calls. </li><li>Supports all stuff with maintaining and operations of office equipment including printer, copier, devices and mail. </li><li>Supports the administration department with creating simple office forms and ensuring implementation time-in time-out processes. </li><li>Maintains an inventory of office supplies </li><li>Respond to e-mail requests as appropriate </li><li>Prepare for distribution, correspondence, proposals, briefs, flyers, newsletters and other materials at Across Boundaries</li><li>Respond to requests from staff on administrative issues </li><li>Maintain an organized reception area to ensure a clean and uncluttered workplace </li><li>Provide overall administrative support and assistance to the overall day-to-day running of the office </li><li>Work in collaboration with the Finance/Office Manager in tasks assigned as required &nbsp;</li></ul>QUALIFICATIONS:<ul><li>Diploma in IT or information management preferred. </li><li>Experience in working as a bookkeeper preferred and knowledge of accounting receivable is required. </li><li>Technological know how including zoom, outlook, MS office, IT troubleshooting required. </li><li>Minimum two (2) years in a customer service and/or administrative role in a Not-for-Profit environment preferred. </li><li>Excellent interpersonal, written communication and customer service skills. </li><li>Working both independently and cooperative as part of a team. </li><li>Strong organizational and multi-tasking abilities with high attention to detail </li><li>Easily adapting to changing priorities (flexibility is essential) </li><li>Open and friendly disposition&nbsp;</li></ul>Salary Range: $47 000.00 - 50,000 per annum&nbsp;Vaccination Policy: Being vaccinated for Covid 19 is an asset. Note: Job posting is open until filled Send your applications to:&nbsp;Hiring Committee,&nbsp;Across Boundaries: An Ethnoracial Mental Health Centre&nbsp;51 Clarkson Avenue, Toronto, Ontario, M6E 2T5 Fax: 416-787-0812&nbsp;Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a>&nbsp;51 Clarkson Avenue, Toronto, Ontario Canada M6E 2T5&nbsp;Tel: (416) 787-3007&nbsp;Fax: (416) 787-4421&nbsp;E-Mail:&nbsp;<a href="mailto:info@acrossboundaries.ca" target="_blank">info@acrossboundaries.ca</a>&nbsp; &nbsp; &nbsp; Web Site<a href="http://www.acrossboundaries.ca/" target="_blank">: http://www.acrossboundaries.ca&nbsp;</a><a href="https://www.facebook.com/ABMentalHealth" target="_blank">https://www.facebook.com/ABMentalHealth</a><a href="https://www.google.ca/url?sa=i&amp;rct=j&amp;q=&amp;esrc=s&amp;frm=1&amp;source=images&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=0CAcQjRxqFQoTCJWXwdC8jskCFUtbGgodj8YCnA&amp;url=https%3A%2F%2Fblog.twitter.com%2F&amp;psig=AFQjCNFzpG4i63-ZXC-ox6Oxdhv2kh51pg&amp;ust=1447541003845034" target="_blank"> h</a><a href="https://twitter.com/ABMentalHealth" target="_blank">ttps://twitter.com/ABMentalHealth</a><a href="http://www.google.ca/url?sa=i&amp;rct=j&amp;q=&amp;esrc=s&amp;frm=1&amp;source=images&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=0CAcQjRxqFQoTCMecm528jskCFYsTGgodBd8D0w&amp;url=http://www.thebusinessofbeingsocial.co.uk/tag/instagram/&amp;psig=AFQjCNFRaTRTVnBYToCSKIXHQerCbejHUA&amp;ust=1447540876716651" target="_blank"> h</a><a href="https://instagram.com/abmentalhealth/" target="_blank">ttps://instagram.com/abmentalhealth/&nbsp;</a>We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized, Bi-Racial and LGBTQ communities. We thank all applicants for their interest, however, only those selected for an interview will be contacted.&nbsp;Across Boundaries is a recipient of the Silver Certification Mental Health at Work by Excellence Canada 2023 and is proudly Accredited with Commendation by Accreditation Canada 2019-2023.&nbsp;A Registered Charitable Organization&nbsp;Charitable # 14098 8262 RR0001&nbsp;

Across Boundaries

Administrative Support Worker

Position: Director of Shelter &amp; Stabilization&nbsp;Department:&nbsp;Ministry&nbsp;Reporting To: Chief Ministry Officer&nbsp;Status:&nbsp;Full-Time Permanent&nbsp;Work Location: 346/502 Spadina Ave; other Scott Mission locations based on need and organizational demand. &nbsp;Position Summary:&nbsp;The Director of Shelter &amp; Stabilization is a key leadership role responsible for overseeing and integrating the frontline ministry services at Scott Mission, including the Shelter &amp; Respite, Welcome Centre, Case Management, Health Clinic and Mental Health programs. This role ensures that all ministry services and programs are delivered with excellence, compassion, and in alignment with the Vision, Mission and Marks of Scott Mission. The Director will lead teams of ministry managers and staff, fostering collaboration, innovation, and trauma-informed care to support individuals experiencing homelessness, food insecurity, and other crises. The Director will work collaboratively and cross-functionally with other Scott Mission staff and functions to ensure alignment and effectiveness in support of the strategy ministry vision as articulated by Scott Mission Executive team. &nbsp;Responsibilities:&nbsp;1. Strategic Leadership&nbsp;<ul><li>Provide effective leadership and direction to staff responsible for the Shelter &amp; Respite, Case Management, Welcome Centre, Health Clinic and Mental Health programming at various locations and in the communities served by Scott Mission. </li><li>Ensure that all Stabilization program activities are unified and in alignment with Scott Mission’s model of transformation and effectively support holistic and effective transformative pathways for those served by Scott Mission. </li><li>Create and track clear objectives and key results for all outlined responsibilities and create effective plans to support the execution of Scott Mission strategic plan. </li><li>Ensure that program decisions are informed and guided by reliable, evidence-based data. </li><li>Regularly review Stabilization program activities to audit quality and effectiveness, identify gaps and opportunities to expand programming, and to increase excellence and transformational impact. </li><li>Lead the development and implementation of enhanced data tracking systems to monitor service delivery, impact outcomes and program effectiveness. </li><li>Oversee compliance with regulatory standards, health &amp; safety protocols, and best practices care. </li><li>Build and maintain relationships with external partners and represent Scott Mission in churches, community forums and advocacy efforts related to homelessness, mental health, and poverty. </li><li>Support grant writing and reporting efforts with Marketing &amp; Philanthropy by providing impact reporting on Stabilization programs and to help align revenue-generating activities with program objectives. &nbsp;</li></ul>2. Spiritual Leadership &amp; Staff Management&nbsp;<ul><li>Maintain a vibrant faith, and lead with godly character and conduct that is informed by the Vision, Mission, Statement of Faith, and Marks of Scott Mission. &nbsp;</li><li>Pray regularly for Scott Mission community members and staff. </li><li>Manage, train, develop and supervise direct reports, and provide vision and leadership that helps ignite the passion of staff and volunteers to deliver effective programming. </li><li>Attend all Ministry leadership team meetings, and participate in Scott Mission wide activities and initiatives, including All Staff meetings and retreats. </li><li>Ensure clear and consistent communication vertically and cross-functionally and foster a culture of transparency and support across all functions within the Mission and directly as part of the Ministry team. </li><li>Effectively manage an annual budget that demonstrates respectful and prudent stewardship of resources. </li><li>Participate on the teaching team for All Staff events and Community gatherings as required. &nbsp;</li></ul>Required Experience:&nbsp;<ul><li>Bachelor’s or Graduate degree in Social Work, Public Health, or related field. </li><li>Minimum 7 years of experience in a leadership role serving diverse and vulnerable urban populations. </li><li>Demonstrated understanding of issues related to immigration, chronic homelessness, poverty, complex mental health issues, and addiction. </li><li>Proven ability to provide humble, servant leadership to engaged, committed, and high performing teams including team development and performance optimization. </li><li>Demonstrated ability to develop and lead an integrated program infrastructure to deliver multiple programs across multiple service and locations with excellence. </li><li>Excellent skills in verbal and written communication, active listening, conflict resolution, and crisis prevention, with the ability to work with people of diverse backgrounds. </li><li>Self-starter and result-oriented, excellent problem solver, team player </li><li>Computer literacy: Windows, Office365, PowerBI </li><li>Ability to speak other languages is an asset (eg. Spanish, Mandarin, Arabic)&nbsp;</li></ul>

Scott Mission

Director of Shelter & Stabilization

About The Career Foundation:&nbsp;The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:The Career Foundation’s Disability Employment Services Program is dedicated to supporting job seekers accessing the Ontario government’s Ontario Disability Support Program (ODSP). Our program offers comprehensive employment services to these job seekers, including job search assistance, job matching and placement, job coaching, retention support, and more. Employers committed to inclusive hiring can also benefit from our tailored services, such as direct access to skilled job seekers with disabilities, assistance in organizing and hosting community hiring events, and guidance on effectively onboarding and coaching new hires to ensure long-term job retention.As an ODSP Employment Services and Placement Specialist, you will be an important member of the program team responsible for supporting ODSP clients in securing and maintaining meaningful employment. Your responsibilities will include providing tailored job search assistance, job matching, job development, job carving, coaching, and retention support to your assigned caseload. Additionally, you will build and maintain effective relationships with employers to identify suitable job opportunities for program clients and will be responsible for achieving individual targets assigned to you that contribute to the team’s collective ability to meet all contractual obligations with the program’s government funder.Position Type:Full-time (37.5 hours per week), contract until March 31, 2026, with excellent potential to become permanent.Starting Salary:The starting annual salary for this position is $57,000.00 (or $58, 000.00 if the successful candidate holds a master's degree, full bilingualism in French, or full proficiency in Sign Language).&nbsp; &nbsp;Base Location and Travel Requirements:This position is based at The Career Foundation’s York office, located near Weston Rd. and Lawrence Ave. W., and requires local travel to employer locations, community partner sites, and other stakeholder locations to fulfill core responsibilities, including community outreach and employer engagement. The successful candidate should have a valid Ontario G driver’s licence and a reliable vehicle to perform essential deliverables of the role. The position also allows for periodic work-from-home days on a rotational basis, contingent on program needs, operational requirements, and performance. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other necessary equipment will be provided.Vacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.This is new that needs to be added to all of themStart date:As soon as possibleReporting to:&nbsp;Program Coordinator&nbsp;&nbsp;Responsibilities include:Employment Coaching, Wraparound Support, and Case Management<ul><li>Serves a caseload of clients, actively monitoring and documenting each client’s needs and progress, and makes adjustments to individualized action plans as needed to successfully achieve employment outcomes.</li><li>Provides solution-based employment coaching and ongoing support to clients in the areas of job search, résumé development, interview preparation, job retention, and other relevant topics to help them achieve successful outcomes.</li><li>Consistently monitors and tracks caseload success rates to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Provides comprehensive coordination of accommodation supports for clients, ensuring that their specific needs are met to enable full participation in services that lead to employment.</li><li>Conducts timely follow-ups with clients throughout their job search efforts and provides repeat, one-on-one job coaching sessions and support as needed to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Conducts intakes and completes individualized needs assessments with new clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes new client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.</li><li>Guides and supports clients in completing applications for employment and training opportunities.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach and cold calls to employers and develops strategic, long-term partnerships to create diverse and sustainable employment opportunities for clients in the program.</li><li>Regularly coaches clients on job search activities, including identifying opportunities, effective cold-calling strategies to employers, and networking.</li><li>Leverages job carving and customized employment strategies to align job roles with clients’ unique skills and abilities.</li><li>Matches clients to suitable roles by leveraging employer relationships and advertised job openings, ensuring alignment with their qualifications and goals.</li><li>Negotiates and manages placement and incentive agreements, while ensuring compliance with program guidelines.</li><li>Provides on-the-job coaching and support, accompanying clients during their initial days in a new job to facilitate a smooth transition and build their confidence in the workplace.</li><li>Develops and oversees on-the-job training plans, conducting follow-ups with clients and employers to ensure expectations are met and identifying areas for improvement.</li><li>Develops individualized retention plans for clients, including goal setting, skill development, and workplace integration strategies to support long-term success.</li><li>Provides comprehensive retention support through regular check-ins with clients and employers, addressing challenges promptly and collaboratively.</li><li>Works with employers to implement inclusive onboarding processes and workplace accommodations tailored to clients’ needs.</li><li>Provides one-on-one sessions for clients to address topics such as workplace conflict resolution, time management, and career progression.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support program participants in achieving successful outcomes.</li><li>Acts as a mediator, as needed, between clients and employers to resolve workplace issues and foster productive relationships.</li><li>Collaborates with clients to build skills that enhance job stability, such as stress management, workplace communication, and adaptability to changing job demands.</li><li>Works collaboratively with team members to develop innovative job development strategies and retention solutions to enhance client success rates.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in a field of study relevant to the responsibilities of the position (e.g., Disability Studies, Social Services, Psychology) is highly preferred, or an equivalent combination of education and experience is required.</li><li>Minimum of 2 years’ direct experience in employment services, including job coaching, vocational counselling and job development, or other directly transferable experience, such as recruitment, is required.</li><li>Experience serving individuals with disabilities is highly preferred. Candidates with this experience will be prioritized.</li><li>Valid Ontario G driver’s licence and a vehicle to conduct essential work-related travel within the GTHA to meet the core deliverables of the position.</li><li>Existing network of employers that can be relied upon to provide employment opportunities for program participants is a strong asset.</li><li>Ability to effectively apply sales principles to generate job leads and conduct cold calls to employers.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people from all stakeholder groups.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with participants of various experiences, needs, and abilities.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards, with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness to occasionally work outside of normal business hours when needed to meet the needs of clients and the program.</li><li>Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.&nbsp;

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