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Title: Director of Operations Reports to: Chief Executive Officer (CEO) Location: 2675 Queensview Drive, Ottawa, ON Status: Full-time, Permanent Salary Range:&nbsp;$111,529.60 - &nbsp;$134,076.80 Schedule: 40 hours per week Bargaining Unit Status: Excluded Language Requirement: English is essential, French considered an asset Reference Number: 25-143 Closing Date: November 25th, 2025About us:Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 400 caring professionals in a unionized environment in over 21 locations across Ottawa.As a member of the senior management team, the Director of Operations is a key strategic partner to the Chief Executive Officer at the Youth Services Bureau of Ottawa (YSB). This role provides high-level operational leadership, coordination, and execution support to ensure organizational alignment, operational excellence, and delivery on YSB’s mission and strategic priorities. &nbsp;The Director of Operations works closely with program and administration leaders across the organization, serving as a connector, problem-solver, and advisor to advance organizational priorities&nbsp;and embed equity, diversity, and inclusion (EDI) in all areas of operation&nbsp;Key ResponsibilitiesStrategic and Operational Leadership<ul><li>Partner with the CEO to monitor, track, and advance strategic initiatives and organizational priorities ensuring they reflect YSB’s commitment to equity, diversity, and inclusion.</li><li>Provide operational insights, analysis, and recommendations to support effective decision-making by the CEO and senior leadership team.</li><li>Anticipate operational challenges, identify opportunities for improvement, and support the implementation of solutions across YSB.</li><li>Lead cross-functional projects that require coordination between multiple departments, ensuring alignment and timely execution.</li><li>Oversee the planning, allocation, and coordination of organizational resources to ensure programs and administrative functions operate effectively and within budget.</li></ul>Organizational Coordination and Integration<ul><li>Ensure effective communication and follow-through on decisions made by the CEO and Board of Directors and promoting the organization’s commitment to EDI</li><li>Support the CEO in preparing for board meetings, executive leadership meetings, and external engagements by synthesizing information, developing briefing notes, and monitoring action items.</li><li>Facilitate collaboration across departments, breaking down silos and ensuring organizational goals are advanced cohesively.</li><li>Serve as a thought partner to the CEO, offering perspective and analysis on organizational performance, trends, and emerging risks.</li></ul>Governance and Accountability<ul><li>Track and monitor organizational performance metrics, including EDI-related indicators, ensuring accountability to strategic and operational goals.</li><li>Ensure key reports, evaluations, and deliverables are produced accurately and on time for funders, partners, and the Board.</li><li>Support organizational compliance with policies, procedures, and external regulations.</li></ul>External Engagement and Representation<ul><li>Represent the CEO and YSB in select internal and external meetings, committees, and partnerships as delegated.</li><li>Build strong relationships with external partners and stakeholders to enhance YSB’s operational effectiveness and community impact.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business Administration, Public Administration, Health Administration, Social Work, or related field (Master’s degree an asset).</li><li>Minimum 7–10 years of progressive leadership experience, ideally in the non-profit, public, or social services sector.</li><li>Strong understanding of organizational operations, governance, and project management.</li><li>Ability to apply an EDI and anti-racist lens to operational decision-making, policy development, and staff engagement.</li><li>Demonstrated ability to lead, influence others, and build consensus across diverse teams.</li><li>Exceptional organizational, analytical, and problem-solving skills.</li><li>Strong written and verbal communication skills, with the ability to synthesize complex information into clear, actionable insights.</li><li>High level of discretion, sound judgment, and commitment to YSB’s mission, values, and principles of equity, diversity, and inclusion.</li><li>Bilingualism would be considered an asset</li></ul>Key Competencies<ul><li>Strategic thinker with operational execution focus.</li><li>Highly collaborative, with strong relationship-building skills.</li><li>Adaptable, resourceful, and solutions-oriented.</li><li>Politically astute with a strong sense of organizational dynamics.</li><li>Trusted advisor and thought partner to the CEO.</li></ul>Additional Requirements:&nbsp;<ul><li>Successful applicants will be required to provide a Police Records check obtained within the past six (6) months, as a condition of employment with YSB.</li><li>To confirm language proficiency required for this position, successful candidates may be requested to undergo an oral and written assessment conducted by a third-party provider, arranged by YSB. Candidates must meet the minimum required linguistic profile before their employment start date. Formal education may be considered as sufficient demonstration of language proficiency, but is subject to review.</li></ul>What we offer:<ul><li>An opportunity to join a vibrant team and be part of truly meaningful and rewarding work; </li><li>15 days of annual vacation + 5 days of management compensatory time + 2 personal days;</li><li>100% YSB-paid group health benefits;</li><li>Pension plan from Day 1;</li><li>An evolving environment where we tackle new challenges and continue learning every day.</li></ul>Disclaimer:This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.&nbsp;Join us!If you think this vacancy is a good fit, we would love to hear from you. Please <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=33d7f5f9-292b-4299-aad7-89574902056e&amp;ccId=26010399_576&amp;type=MP&amp;lang=en_CA" target="_blank">visit the career section of our website</a> to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team. Candidates are encouraged to apply as soon as they become interested in this role. &nbsp;YSB reserves the rights to conduct interviews before the closing date.We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.&nbsp;Please be advised that although ADP has embedded AI functions YSB does not use this AI function to make hiring decisions. All recruitment decisions including the screening of applications are made by our hiring team, who review each application with care and consideration. We value the individuality and potential of each applicant and strive to create an inclusive hiring experience. If you have any questions about our recruitment practices, we encourage you to reach out to our Talent Acquisition Coordinator.At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance.&nbsp;&nbsp;All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date.

Youth Services Bureau Of Ottawa

Director of Operations

Date de l’affichage&nbsp;:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 11 novembre 2025Numéro de concours&nbsp;:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 54-2025-26-DCPoste à combler&nbsp;: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Directeur.trice des services cliniques au post secondaireSecteur&nbsp;: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Santé mentale post secondaireSyndicat&nbsp;:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;Non syndiquéStatut du poste&nbsp;: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Temps plein, permanentEntrée en fonction&nbsp;: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dès que possibleLieu de travail&nbsp;: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; 801, promenade de l'AviationNombre d’heures par semaine&nbsp;: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;35&nbsp;heuresÉchelle salariale&nbsp;: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Entre 100&nbsp;408,32$ et 119&nbsp;112,79$, en plus d’une gamme d’avantages sociaux concurrentielsInformation sur l’organismeLe&nbsp;Centre&nbsp;d’appui&nbsp;et&nbsp;de&nbsp;prévention&nbsp;(Le&nbsp;CAP),&nbsp;est&nbsp;un&nbsp;organisme&nbsp;à&nbsp;but&nbsp;non&nbsp;lucratif&nbsp;qui&nbsp;offre&nbsp;un&nbsp;continuum de services inclusifs, en français, de la petite enfance à l’âge adulte, qui favorise le développement optimal et l’accompagnement vers un mieux-être face aux défis de santé&nbsp;mentale, des dépendances et des troubles concomitants.Environnement de travailLa Boussole est un programme offert exclusivement aux étudiant.e.s du collège La Cité. La Boussole offre des services de soutien en santé mentale par l’entremise d’une équipe multidisciplinaire composée d’ergothérapeutes, de psychologues, de psychothérapeutes autorisé.e.s, de travailleurs sociaux et de technicien.ne.s en travail social.La Boussole est également responsable d’offrir des services de soutien et en matière d’évaluation et de recommandation des mesures d’accommodement permettant de pallier, sans discrimination ni privilège, les défis fonctionnels d’un.e étudiant.e dans un contexte d’apprentissage ou d’évaluation nécessaires à sa formation à La Cité.Sommaire des responsabilitésSous la responsabilité de la Direction exécutive des services cliniques, la personne titulaire de ce poste voit au développement, à l’organisation, à la gestion et au rayonnement du secteur des services en santé mentale au postsecondaire, notamment du programme La Boussole.&nbsp;Les responsabilités du poste se résument à&nbsp;:<ul><li>Gérer une équipe d’environ 20 personnes</li><li>Gérer un budget annuel de plus de 2M$</li><li>Planifier l’offre de services ayant trait aux soins et services de qualité optimale répondant aux besoins de la clientèle au postsecondaire</li><li>Veiller aux normes de qualité et d’éthique</li><li>Assumer la qualité et la sécurité clinique de son secteur</li><li>Travailler en étroite collaboration avec les partenaires</li><li>Développer et veiller à l’application des politiques et procédures clinico-administratives</li><li>Assumer la gestion des ressources humaines, matérielles, financières et informationnelles du secteur</li><li>Assurer la supervision et l’appui aux gestionnaires sous sa responsabilité</li><li>Contribuer à la planification annuelle du CAP, incluant les cibles de performance et de rendement pour son secteur</li><li>Contribuer à l’intégration de son secteur dans une offre de services harmonieuse au CAP</li><li>Fournir des rapports trimestriels de rendement, des rapports d’évaluation et assurer l’atteinte des cibles de performances attendues</li><li>Participer au développement et à la croissance de son secteur en faisant, sans s’y limiter, la promotion de la santé mentale au postsecondaire et de l’accessibilité aux études pour les personnes en situation de handicap, en siégeant sur des tables de concertations liées à son secteur, en collaboration avec la direction exécutive des services cliniques, en développant des nouveaux partenariats et opportunités de financement. </li><li>Toute autre tâche connexe demandée par son supérieur.&nbsp;</li></ul>Exigences<ul><li>Détenir un diplôme universitaire de deuxième cycle dans un domaine de la santé/santé mentale ou l’équivalente formation/expérience;</li><li>Une formation ou de l’expérience en administration ou en gestion sera considéré comme un atout;</li><li>Être membre en règle d’un ordre professionnel reconnu en Ontario;</li><li>Expérience significative dans un poste de gestion lié aux services aux jeunes adultes ou expérience transférable;</li><li>Expérience significative de pratique professionnelle psychosociale et en matière en santé mentale auprès de la clientèle jeune adulte et adulte;</li><li>Connaissances approfondies des besoins des nouveaux arrivants en matière de santé mentale et de soutien psychosocial;</li><li>Connaissances approfondies des troubles cognitifs, des limitations fonctionnelles et du contexte légal de l’accommodement académique pour les étudiants en situation de handicap au postsecondaire;</li><li>Expérience de gestion de l’équité, de la diversité et de l’inclusion;</li><li>Expérience en gestion financière, des ressources humaines, informationnelles et matérielles;</li><li>Expérience dans l’organisation d’une base de données, dans le développement et l’application d’indicateurs de rendement et l’évaluation de programmes;</li><li>Expérience dans l’application d’une convention collective;</li><li>Expérience dans le développement de partenariats;</li><li>Sens de la rigueur, autonomie et souci d’amélioration continue;</li><li>Maîtriser la langue française parlée et écrite et très bonne connaissance de la langue anglaise parlée et écrite ;</li><li>Être en mesure d’organiser son horaire de manière à soutenir un service offert 12h par jour;</li><li>Faire preuve d’excellent jugement, d’initiative et de capacité à fixer des priorités ;</li><li>Solides compétences organisationnelles capables de gérer des projets concurrents et des priorités conflictuelles tout en veillant à ce que les objectifs et les délais soient respectés ; </li><li>Pouvoir travailler en collaboration étroite avec les différents services et partenaires communautaires.</li><li>Contribuer à l’offre de services intégrés au CAP</li></ul>Conditions de travail particulières<ul><li>La personne sélectionnée devra soumettre un relevé de ses antécédents criminels incluant la vérification du secteur vulnérable, datant de moins de 6&nbsp;mois ;</li><li>La personne candidate sélectionnée doit être légalement admissible à travailler au Canada;</li><li>Les coûts de stationnement sont au frais du titulaire.</li></ul>RémunérationLe salaire est fixé selon l’expérience et l’échelle salariale pour les postes non syndiqués en vigueur.Pour postulerEnvoyer votre CV (en français) ainsi&nbsp;qu’une lettre de présentation mettant en valeur votre formation, vos expériences et vos compétences au plus tard le 18 novembre 2025 à 23h59.Les candidatures seront acceptées jusqu’à ce que le poste soit comblé.Équité en matière d’emploi&nbsp;Si vous avez besoin de mesures d’adaptation durant le processus de sélection, veuillez nous aviser par courriel à&nbsp;<a href="mailto:gestionrh@centrelecap.ca" target="_blank">gestionrh@centrelecap.ca</a>dès que possible. Nous mettrons ainsi en place toutes les mesures d’adaptation requises pour vous permettre d’être évalué.e de manière juste et équitable. Le Centre d’appui et de prévention (Le CAP), étudie en toute confidentialité les demandes de mesure d’adaptation et se réserve le droit de requérir des documents justificatifs.Les candidatures reçues seront traitées confidentiellement et dans le respect de l’équité en matière d’emploi.Nous vous remercions de votre intérêt et désirons vous aviser que nous ne communiquerons qu’avec les candidats sélectionnés pour un processus de sélection.

Le CanadaP: Centre d'appui et de prévention

Directeur.trice des services cliniques au post secondaire

You’ll be wrapping gifts in exchange for donations. While detailed instructions will be provided on-site, your main responsibilities will include:<ul><li>Accepting donations from shoppers</li><li>Recording key information to help us track each gift</li><li>Ensuring wrapped gifts are returned to the correct donor</li></ul>Shifts require the ability to stand for the duration of your shift and a cheerful holiday spirit! Event takes place at Kildonan Place in Winnipeg. Shifts are approx. 2 hours and go from morning to evening. See them all here: <a href="https://cfvolunteer.rosterfy.ca/event/4AQEi6VCQfxEmknK0rbsmaK92xQUSC" target="_blank">https://cfvolunteer.rosterfy.ca/event/4AQEi6VCQfxEmknK0rbsmaK92xQUSC</a>

Cystic Fibrosis Canada/Fibrose kystique Canada

Winnipeg Wrapping For A Cure

About UsSamawada is a Canadian registered charitable organization dedicated to providing access to clean and safe water for underserved communities in East Africa. Through innovative, community-driven projects and collaborations with local and international partners, Samawada works to address the global water crisis and promote sustainable development through clean water, food security, and health education.Registered Charity Number: 723571485 RR 0002&nbsp;Website: <a href="https://samawada.org" target="_blank">https://samawada.org</a>Role OverviewSamawada is seeking an enthusiastic and goal-driven Fundraiser &amp; Community Outreach Coordinator to help expand our donor base, strengthen partnerships, and engage communities in our mission. This volunteer will play a key role in developing fundraising campaigns, coordinating community outreach, and building long-term relationships with supporters.Key Responsibilities<ul><li>Develop and support fundraising campaigns, both online and offline, to help sustain Samawada’s clean water and community development programs.</li><li>Identify and reach out to potential donors, sponsors, and grant opportunities.</li><li>Build and maintain relationships with community organizations, local businesses, and supporters.</li><li>Assist in organizing fundraising events, awareness campaigns, and donor appreciation activities.</li><li>Collaborate with the communications team to create appealing fundraising materials, social media content, and donor newsletters.</li><li>Maintain accurate records of donor interactions and campaign results.</li><li>Represent Samawada in community events, online forums, and partnership meetings when needed.</li></ul>Qualifications<ul><li>Passion for nonprofit work, community development, or humanitarian causes.</li><li>Strong communication and relationship-building skills.</li><li>Experience in fundraising, donor relations, or outreach (preferred but not required).</li><li>Organized, self-motivated, and comfortable working independently or as part of a remote team.</li><li>Familiarity with online fundraising tools (GoFundMe, CanadaHelps, or similar platforms) is an asset.</li><li>Creative mindset and interest in community storytelling or social impact communication.</li></ul>Why Join Us?<ul><li>Use your skills to support clean water and health initiatives that transform lives in East Africa.</li><li>Gain real-world nonprofit experience in fundraising, outreach, and international development.</li><li>Build your professional network and develop leadership skills.</li><li>Enjoy flexible, remote work with a passionate, mission-driven team.</li><li>Be part of a growing organization making a tangible global impact.</li></ul>How to ApplyPlease send:<ul><li>Your resume</li><li>(Optional) A short note about why you’d like to volunteer with Samawada</li></ul>Email applications to: <a href="mailto:info@samawada.org" target="_blank">info@samawada.org</a> Subject line: Volunteer Fundraiser &amp; Community Outreach Coordinator – SamawadaShortlisted applicants will be invited for a brief online meeting with our team.

Samawada Organization

Samawada – Volunteer Opportunity Position: Fundraiser & Community Outreach Coordinator

You’ll be wrapping gifts in exchange for donations. While detailed instructions will be provided on-site, your main responsibilities will include:<ul><li>Accepting donations from shoppers</li><li>Recording key information to help us track each gift</li><li>Ensuring wrapped gifts are returned to the correct donor</li></ul>Shifts require the ability to stand for the duration of your shift and a cheerful holiday spirit! Shifts run all day from December 1st to December 24th at either the South Centre Mall or North Hill Centre. See all the shifts here: <a href="https://cfvolunteer.rosterfy.ca/event/list" target="_blank">https://cfvolunteer.rosterfy.ca/event/list</a>&nbsp;

Calgary Wrapping For A Cure

<h2>ROLE OVERVIEW &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</h2><h2>Director, IT, CRMs and Systems&nbsp;</h2><h2>About us</h2>The Volunteer Well is a Canadian non-profit dedicated to fostering a more inclusive, compassionate society by directly connecting volunteers ("givers") with individuals in need ("receivers"). Through an innovative direct-source volunteering model, we empower individuals, strengthen families, and unite communities—especially those facing systemic barriers such as women, seniors, new immigrants, low-income individuals, and marginalized groups. Our mission is carried out through a digital portal, impactful programs and events, partnerships with businesses and philanthropists, and advocacy for generosity as a force for social change. By breaking down traditional barriers to support and promoting a culture of giving, we envision a world where kindness, justice, and human connection thrive.<h2>Why join us?</h2>By joining The Volunteer Well, you will:<ul><li>Be part of a passionate team committed to strengthening communities and fostering human connection.</li><li>Build meaningful relationships and connect with like-minded individuals.</li><li>Make a real impact while giving back to the community.</li><li>Enjoy a sense of fulfillment by contributing to a cause that promotes inclusivity and support for those in need.</li></ul><h2>Role Overview</h2>The Director, IT, CRMs and Systems will provide strategic and hands-on leadership in managing Volunteer Well’s digital systems, IT infrastructure, and CRM platforms. This role will be instrumental in developing and integrating technology solutions that streamline operations, enhance volunteer engagement, and support the organization’s growth. This is a volunteer leadership role and a key member of the Board of Directors, contributing to both technology strategy and organizational governance.<h2>Key Responsibilities</h2>&nbsp;CRM and Systems Development<ul><li>Lead the implementation and management of an AI-integrated CRM system (GoHighLevel – GHL platform).</li><li>Build and maintain funnels, workflows, and automation processes to optimize engagement and data management.</li><li>Ensure data accuracy, security, and compliance with Canadian privacy and nonprofit regulations.</li></ul>Volunteer Management Systems<ul><li>Design and implement Volunteer Well’s Volunteer Management System, currently under development using Google Workspace (G Suite), Google Forms, and Google Sheets.</li><li>Establish user-friendly processes for volunteer onboarding, tracking, and engagement.</li><li>Provide training and documentation for staff and volunteers.</li></ul>IT Infrastructure &amp; Administration<ul><li>Oversee Google Workspace account administration (email, drives, permissions, shared resources).</li><li>Manage and integrate other IT-related platforms and accounts essential for operations.</li><li>Provide technical support, troubleshooting, and process improvements as required.</li></ul>&nbsp;Digital Marketing Support<ul><li>Oversee Google Ads account management, including optimization and compliance with Google Ad Grants for Nonprofits.</li><li>Collaborate with the Communications/Marketing team to align campaigns with organizational goals.</li></ul>&nbsp;Governance &amp; Collaboration<ul><li>Actively participate as a Board Director, providing input on strategic and operational decisions.</li><li>Ensure IT systems align with Volunteer Well’s mission, vision, and compliance standards.</li><li>Mentor and support team members in adopting and effectively using systems.</li></ul><h2>Time Commitment &amp; Expectation</h2><ul><li>Term:&nbsp;Director, IT, CRMs and Systems is a minimum of a 3‑year term, with the option for renewal for a further term upon expiry.&nbsp;</li><li>Monthly and Annual Commitment: At least 4-5&nbsp;hour/weekdevoted to board‑level meetings, strategic consultations, and advisory support, committee consultations, as well as additional strategic sessions with CEO/ teams as necessary.</li><li>Board Meeting Participation: Attend at least 4 out of 6 virtual board meetings per year, as well as additional strategic sessions as necessary.</li><li>Active Engagement: Remain actively involved with both strategic planning and oversight of communications and marketing initiatives, without being involved in day-to-day operations.</li></ul>What We’re Looking ForTechnical &amp; Systems Expertise: Senior-level expertise in IT systems, CRM management, or digital infrastructure, ideally within the nonprofit or small-to-medium sector in candian sphere.CRM Platforms: Experience with GoHighLevel CRM (GHL) or similar platforms, with ability to design workflows and automations.Google Tools &amp; Ads:&nbsp;Strong knowledge of Google Workspace administration and Google Ads/Ad Grants management.Process &amp; Data Management:&nbsp;Proven experience in process design, data management, and system optimization.Strategic &amp; Governance Skills: Strategic thinker with strong governance, problem-solving, and advisory skills.Values &amp; Commitment :A commitment to diversity, equity, and inclusion, with personal alignment to The Volunteer Well’s mission and values.Lived experience and Diversity StatementThe Volunteer Well is committed to equity, diversity, and inclusion. We encourage applications from Indigenous, Black, racialized, and 2SLGBTQ+ communities, women, newcomers, persons with disabilities, low-income families, and other equity-deserving groups. We recognize that lived experience is a valuable asset and will be considered where applicable to the role.

The Volunteer Well

Director, IT, CRMs and Systems 

Impact&nbsp;Starts&nbsp;at&nbsp;UNICEF&nbsp;CanadaJOIN&nbsp;OUR&nbsp;TEAM&nbsp;AS&nbsp;BILINGUAL DONOR ENGAGEMENT OFFICERAre&nbsp;you&nbsp;looking to&nbsp;use&nbsp;your knowledge, skills&nbsp;and talents&nbsp;to&nbsp;make&nbsp;a direct impact on the lives of children?Consider joining UNICEF Canada&nbsp;– one of Canada’s most respected and historic&nbsp;charities&nbsp;–&nbsp;and&nbsp;be&nbsp;part&nbsp;of&nbsp;a&nbsp;high-impact,&nbsp;mission-driven&nbsp;team&nbsp;working across Canada and globally to create a better world for children.UNICEF Canada&nbsp;is&nbsp;seeking to&nbsp;recruit&nbsp;a&nbsp;talented and&nbsp;high-performing&nbsp;individual in the role of Bilingual Donor Engagement Officer.Position&nbsp;DetailsPosition&nbsp;TitleBilingual Donor Engagement OfficerEmployment&nbsp;Type:Full-time Contract (12 month)Reports&nbsp;to:Manager,&nbsp;Donor EngagementDirect&nbsp;Reports:NoneSalary Range:$50,700&nbsp;to&nbsp;$51,700&nbsp;annually&nbsp;and&nbsp;3&nbsp;weeks paid&nbsp;vacationWork&nbsp;Location:Toronto&nbsp;Work&nbsp;Environment:In-person position; 5 days a week.Position&nbsp;DescriptionThe Bilingual Donor Engagement Officer plays a vital role in inspiring and supporting UNICEF’s supporters through dynamic communication and meaningful engagement. This position is key to fostering supporter confidence in the UNICEF brand, enhancing satisfaction through responsive and thoughtful interactions, and cultivating long-term loyalty by delivering exceptional customer service. Additionally, the role provides reception support at the Toronto Office.ResponsibilitiesCustomer Service (65%)<ul><li>Perform inbound and outbound calls, ensuring timely and effective First Call Resolution</li><li>Communicate UNICEF’s mission and values clearly and consistently through both verbal and written channels</li><li>Greet and assist visitors while providing front-desk reception support at the Toronto Office</li><li>Respond to supporter inquiries and process in-person donations</li><li>Identify and leverage opportunities to cross-promote UNICEF programs and initiatives</li><li>Handle donor and supporter correspondence via mail and email with professionalism and care</li><li>Contribute to acquisition and retention campaigns through strategic cross-promotion and upselling</li><li>Strengthen partnerships by informing supporters about current campaigns and promotional efforts</li><li>Direct inquiries to the appropriate UNICEF departments or staff members</li><li>Support donor stewardship through timely follow-up communications and engagement</li></ul>Data Entry/Processing (20%)<ul><li>Address donor and supporter inquiries related to tax receipts, donation transactions, order status, address updates, and modifications to monthly contributions</li><li>Process donations promptly and with a high degree of accuracy</li><li>Perform general administrative tasks as assigned to support departmental operations</li><li>Propose, implement, and communicate process improvements to enhance donor administration and service delivery</li></ul>Administrative Support (15%)<ul><li>Administrative support as required</li></ul>Qualifications<ul><li>Secondary School Diploma</li><li>Minimum 3 years of previous call center / customer service experience. </li><li>Previous experience with loyalty and retention techniques</li><li>MS Office (Word, Excel, PowerPoint, Outlook), Raiser’s Edge</li><li>Excellent verbal and written communication skills in both English and French </li><li>Excellent at multi-tasking and thrives in a fast-paced environment</li><li>Strong time management skills</li><li>Must be able to draft formal business correspondence and accurately enter information in various databases. </li><li>Effective Listening Skills</li><li>Proactive ability to solve problems and effectively provide donors with customized solutions&nbsp;</li></ul>An&nbsp;Employer&nbsp;of&nbsp;Choice: What&nbsp;We&nbsp;OfferUNICEF Canada&nbsp;is&nbsp;where&nbsp;diverse&nbsp;talent and&nbsp;passion&nbsp;come&nbsp;together&nbsp;to&nbsp;create&nbsp;extraordinary&nbsp;impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high impact.Members of&nbsp;the&nbsp;UNICEF&nbsp;Canada&nbsp;team&nbsp;have&nbsp;access to&nbsp;the&nbsp;following&nbsp;employee&nbsp;benefits:A&nbsp;COMMITMENT&nbsp;TO WELLNESS<ul><li>Minimum&nbsp;3&nbsp;weeks&nbsp;of&nbsp;annual&nbsp;vacation&nbsp;(increases&nbsp;with&nbsp;timeserved)&nbsp;and&nbsp;1&nbsp;additional&nbsp;day&nbsp;per&nbsp;year&nbsp;of&nbsp;service (max 30)</li><li>10&nbsp;paid sick days and&nbsp;2&nbsp;personal&nbsp;days</li><li>9&nbsp;to&nbsp;11&nbsp;employee&nbsp;wellness&nbsp;days&nbsp;–&nbsp;an&nbsp;additional&nbsp;series&nbsp;of&nbsp;pre-set&nbsp;days&nbsp;off,&nbsp;givenannually&nbsp;to&nbsp;further extend long weekends</li><li>Discounted&nbsp;rate for&nbsp;a GoodLife&nbsp;gym membership</li><li>Access&nbsp;to&nbsp;an&nbsp;Employee&nbsp;and&nbsp;Family&nbsp;Assistance&nbsp;Program</li></ul>A&nbsp;CULTURE&nbsp;OF&nbsp;LEARNING AND GROWTH<ul><li>Access&nbsp;to&nbsp;a&nbsp;comprehensive&nbsp;global&nbsp;learning&nbsp;platform&nbsp;with&nbsp;over&nbsp;1600&nbsp;courses,&nbsp;webinars and&nbsp;resources</li><li>Internal&nbsp;leadership&nbsp;development,&nbsp;training, and&nbsp;mentorship&nbsp;programs&nbsp;thatintegrate&nbsp;Anti-Racism&nbsp;and diversity, equity and inclusion principles</li><li>Opportunities&nbsp;to&nbsp;access&nbsp;both local and&nbsp;global&nbsp;stretch&nbsp;assignments</li></ul>AN INCLUSIVE AND PURPOSE-DRIVEN &nbsp;WORKPLACE<ul><li>Centrally&nbsp;located head&nbsp;office&nbsp;in&nbsp;mid-town&nbsp;Toronto&nbsp;with&nbsp;satellite&nbsp;officesin&nbsp;Calgary and&nbsp;Montreal</li><li>Easily&nbsp;accessed&nbsp;by&nbsp;public&nbsp;transit&nbsp;and&nbsp;a&nbsp;short walk&nbsp;from&nbsp;several&nbsp;parking&nbsp;locations</li><li>Inclusive and&nbsp;accessible&nbsp;co-working&nbsp;and&nbsp;meeting&nbsp;spaces&nbsp;designed&nbsp;to&nbsp;foster&nbsp;purposeat&nbsp;every&nbsp;turnand accommodate the diverse needs of employees</li></ul>A&nbsp;CHANCE&nbsp;TO&nbsp;DO MEANINGFUL AND LIFE-CHANGING&nbsp;WORK<ul><li>Under&nbsp;the&nbsp;leadership&nbsp;of&nbsp;a&nbsp;dynamic,&nbsp;accomplished,&nbsp;and&nbsp;experienced&nbsp;executive&nbsp;leadership&nbsp;team,you’ll be&nbsp;part&nbsp;of&nbsp;a&nbsp;diverse and&nbsp;talented&nbsp;Canada team&nbsp;committed&nbsp;to&nbsp;creating&nbsp;meaningful&nbsp;impact&nbsp;while&nbsp;fostering an inclusive and supportive work environment.</li><li>You’ll&nbsp;join&nbsp;a&nbsp;global UNICEF&nbsp;family&nbsp;with&nbsp;a&nbsp;shared commitment&nbsp;to&nbsp;impact the&nbsp;lives&nbsp;of&nbsp;children</li></ul>Our&nbsp;Commitment&nbsp;to&nbsp;Inclusive&nbsp;Workplaces&nbsp;and&nbsp;RecruitmentUNICEF Canada&nbsp;is&nbsp;an&nbsp;inclusive&nbsp;workplace&nbsp;and&nbsp;is&nbsp;committed to&nbsp;championing&nbsp;diversity,&nbsp;equity,&nbsp;inclusion&nbsp;and accessibility. Requests for accommodation can be made at any stage of the recruitment process. At&nbsp;UNICEF&nbsp;Canada WE &nbsp;we&nbsp;strongly believe in&nbsp;personal&nbsp;connections&nbsp;and&nbsp;our&nbsp;hiring process&nbsp;is&nbsp;entirely human- driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.How to&nbsp;ApplyPlease&nbsp;submit&nbsp;your&nbsp;resume&nbsp;and&nbsp;cover&nbsp;letteras&nbsp;one&nbsp;document&nbsp;to&nbsp;<a href="mailto:careers@unicef.ca" target="_blank">careers@unicef.ca</a>&nbsp;by&nbsp;Tuesday, November 25, 2025.&nbsp;Please include your salary expectations in your cover email and reference Bilingual Donor Engagement Officer (Toronto) in the subject heading.UNICEF Canada&nbsp;thanks&nbsp;all&nbsp;applicants&nbsp;for&nbsp;their&nbsp;interest in&nbsp;this&nbsp;opportunity,&nbsp;however,&nbsp;only&nbsp;those&nbsp;selected&nbsp;for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).&nbsp;

UNICEF Canada / UNICEF Canada

Bilingual Donor Engagement Officer

<h2>About African Canadian Business Chamber / À propos de l’African Canadian Business Chamber</h2>English: The African Canadian Business Chamber (ACBC) fosters business partnerships between Canada and Africa by supporting entrepreneurs, facilitating trade and investment, and advancing skills development within the African-Canadian community. Through events, advocacy, and collaboration, ACBC helps build inclusive growth, innovation, and cross-cultural opportunities.Français : La Chambre de Commerce Africaine Canadienne (ACBC) favorise les partenariats d’affaires entre le Canada et l’Afrique en soutenant les entrepreneurs, en facilitant le commerce et l’investissement, et en développant les compétences au sein de la communauté afro-canadienne. Par ses événements, son plaidoyer et ses collaborations, l’ACBC encourage une croissance inclusive, l’innovation et les échanges interculturels.<h2>Position Summary / Résumé du poste</h2>English: ACBC is seeking a creative and strategic Communications and Digital Strategy Officer to lead the organization’s digital presence, storytelling, and public engagement. The successful candidate will design visual content, manage social media, produce short videos, draft press materials, and support event communications to advance ACBC’s mission across Canada and Africa.Français : L’ACBC recherche un(e) Agent(e) de Communication et Stratégie Numérique créatif(ve) et stratégique pour diriger la présence numérique, le contenu médiatique et l’engagement public de l’organisation. La personne retenue concevra du contenu visuel, gérera les médias sociaux, produira de courtes vidéos, rédigera des communiqués de presse et soutiendra la communication des événements pour promouvoir la mission de l’ACBC au Canada et en Afrique.<h2>Key Responsibilities / Responsabilités principales</h2>English:<ol><li>Develop and implement ACBC’s digital communication strategies.</li><li>Design social media and print materials (flyers, banners, reports, magazines).</li><li>Produce and edit short videos and event highlights.</li><li>Draft press releases, newsletters, and advocacy content.</li><li>Manage ACBC’s website and digital channels for consistency and engagement.</li><li>Support event communication and promotion for events, Galas and award ceremony.</li><li>Coordinate with partners and stakeholders on communication initiatives.</li></ol>Français :<ol><li>Élaborer et mettre en œuvre les stratégies de communication numérique de l’ACBC.</li><li>Concevoir des supports visuels pour les médias sociaux et l’impression (affiches, bannières, rapports, magazines).</li><li>Produire et monter de courtes vidéos et des récapitulatifs d’événements.</li><li>Rédiger des communiqués de presse, des bulletins d’information et du contenu de plaidoyer.</li><li>Gérer le site Web et les plateformes numériques de l’ACBC pour assurer cohérence et engagement.</li><li>Appuyer la communication et la promotion des événements (ex. Sommet des affaires africaines canadiennes).</li><li>Collaborer avec les partenaires et intervenants sur les initiatives de communication.</li></ol><h2>Qualifications / Compétences requises</h2>English:<ol><li>Diploma or Bachelor’s degree in Communications, Marketing, Design, or a related field.</li><li>1–2 years of experience in digital communications or graphic design (including volunteer/internship experience).</li><li>Proficiency in Adobe Creative Suite or Canva/Figma.</li><li>Excellent written and verbal communication skills in English (French is an asset).</li><li>Ability to manage multiple projects and deadlines independently.</li><li>Understanding of non-profit communications and multicultural engagement.</li></ol>Français :<ol><li>Diplôme ou baccalauréat en communication, marketing, design ou domaine connexe.</li><li>1 à 2 ans d’expérience en communication numérique ou en design graphique (y compris expérience bénévole/stage).</li><li>Maîtrise de la suite Adobe Creative ou de Canva/Figma.</li><li>Excellentes compétences en communication écrite et orale en anglais (le français est un atout).</li><li>Capacité à gérer plusieurs projets et échéances de manière autonome.</li><li>Bonne compréhension des communications dans le secteur à but non lucratif et de l’engagement multiculturel.</li></ol><h2>Working Conditions / Conditions de travail</h2>English:<ul><li>Hybrid or remote work from Vancouver, BC.</li><li>Flexible hours with occasional evenings or weekends during events.</li><li>Collaborative, inclusive, and mission-driven work culture.</li></ul>Français :<ul><li>Travail hybride ou à distance à partir de Vancouver (C.-B.).</li><li>Horaire flexible avec parfois des soirées ou fins de semaine lors d’événements.</li><li>Culture de travail collaborative, inclusive et axée sur la mission.</li></ul><h2>Why Join Us / Pourquoi nous rejoindre</h2>English: This is an opportunity to contribute creatively to an organization at the intersection of business, culture, and community impact. You will play a central role in shaping ACBC’s voice, visual identity, and global outreach.Français : Ce poste offre l’occasion de contribuer de manière créative à une organisation à l’intersection des affaires, de la culture et de l’impact communautaire. Vous jouerez un rôle clé dans la définition de la voix, de l’identité visuelle et de la portée mondiale de l’ACBC.<h2>How to Apply / Comment postuler</h2>English: Please send your resume, cover letter, and sample portfolio (if available) to <a href="mailto:info@africancanadians.ca" target="_blank">info@africancanadians.ca</a> with the subject line “Communications and Digital Strategy Officer – Application.”Français : Veuillez envoyer votre CV, lettre de motivation et échantillons de portfolio (le cas échéant) à <a href="mailto:info@africancanadians.ca" target="_blank">info@africancanadians.ca</a> avec pour objet « Candidature – Agent(e) de Communication et Stratégie Numérique ».<h2>Equal Opportunity Statement / Énoncé d’égalité d’accès à l’emploi</h2>English: ACBC values diversity and inclusion. We welcome applications from candidates of all backgrounds, particularly from African, Caribbean, and Black communities, newcomers, and individuals passionate about social impact.Français : L’ACBC valorise la diversité et l’inclusion. Nous accueillons les candidatures de personnes issues de tous horizons, en particulier des communautés africaines, caribéennes et noires, des nouveaux arrivants et de celles et ceux qui sont passionnés par l’impact social.

African Canadian Business Chamber

Communications and Digital Strategy Officer / Agent(e) de Communication et Stratégie Numérique

We’re looking for volunteers to help sell 50/50 tickets at the Oilers game! Come be part of the excitement and make a difference:Details:<ul><li>Arrive at Ford Hall by 4:30 PM for a 7:00 PM game</li><li>Full training provided on the machines</li><li>Snacks and a break during your shift</li><li>A great way to experience the game-day atmosphere and support a fantastic cause!</li></ul>Note: Ford Hall is in Rogers Place

Edmonton Oilers 50/50 Ticket Sales

Heart Beatz is a registered charity currently seeking wonderful people who will donate their time and talent to sit on our volunteer Policy Governance Board of Directors. Our charity is dedicated to increasing opportunities for children, youth and families in Scarborough.&nbsp; We are seeking diverse leaders who have passion, creativity, and who have experience in finance and fundraising and are dedicated to serving the community through strengthening Governance. Experience in finance, fundraising or leadership is an asset.&nbsp; Our board meetings are held in the evening on the second Wednesday of the month by Zoom from 6:30-7:30p.m (6-8 meetings per year).&nbsp; Please forward your covering letter and cv/resume to Colleen Ingle, Chief Executive Officer at <a href="mailto:inglecolleen@heartbeatz.ca" target="_blank">inglecolleen@heartbeatz.ca</a>. Please note in the subject line “Board Recruitment”. Policy Governance and experience is preferred but not necessary.&nbsp; We thank all applicants for their interest. Only those applicants selected for an interview will be contacted.&nbsp; For more information about our organization please visit our website at <a href="heartbeatz.ca">heartbeatz.ca</a>.

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