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Medical Secretary 
 
Date Posted: July 28, 2025 Location: On-Site, 2398 Yonge 

Street (Yonge and 
Eglinton) 

Department: Medical Secretaries Position Status: Regular Part-Time 
Hours of Work: 17.5-21 hours weekly FTE Status: 0.5-0.6 
Weekday Shifts 
Required: 

Days, Evenings Weekend Shifts 
Required: 

N/A 

Salary Range: $22.40/hour-
$26.99/hour 

Statutory Holidays 
Required: 

As operationally 
required 

Union Status: Unionized Benefit Entitlement: Benefits and HOOPP 
Positions Available: 2 


About Us: 

Vibrant Community Health (“Vibrant”) is driven by a strong commitment to community and a 
client-centred approach that aims to improve the quality of life and health outcomes for 
individuals living in North Toronto, especially those who are vulnerable and face complex 
challenges and systemic barriers to care such as physical disabilities, social isolation, 
members of racialized communities and older adults. 

Located in a restored, accessible heritage building at the heart of Yonge &amp; Eglinton, Vibrant 
offers a welcoming and inclusive workplace where your work has purpose and your impact is 
felt throughout the community. 

Position Overview: 

As a member of an interdisciplinary team, the Medical Secretary provides reception and 
clerical support to the staff and programs at Vibrant and is responsible for receiving and 
welcoming clients and guests to our Health Centre. Duties include booking/rescheduling 
appointments, monitoring clinician schedules, and providing general administrative support 
to primary care &amp; allied care providers using an electronic medical record (EMR). Some 
evening work will be required. This position is expected to work onsite. 
 
Summary of Duties 

 • Provide reception services including positive customer service, communication with 
clients, answering incoming calls and directing calls accordingly 

 • Respond to general inquiries, obtaining services for clients (e.g. taxis, referrals to 
other agencies etc.) and providing information to the public and other agencies 
regarding services 

 • Scan, fax and / or mail documents as required 
 • Triage incoming phone calls; schedule &amp; confirm client appointments, tests, follow-

ups, and manage schedules using an electronic medical record (EMR) as required 
 • Respond to the administrative needs of clinical staff by assisting with computer work, 

photocopying, faxing, filing, and scheduling 


 • Ensure client records and files are accurate and current, and update the medical 
record system with appropriate information as needed 

 • Coordinate referrals with external service providers 
 • Ensure clients have appropriate registration and requisition forms 
 • Distribute harm reduction supplies when needed 
 • Share information collected from clients with the appropriate clinical staff 
 • Participate in meetings as required 
 • Adhere to all policies and procedures of the Vibrant Community Health 
 • Participate in other duties as assigned 

Qualifications/Skills 

 • High School Diploma or equivalent, medical administrative education an asset 
 • Minimum 1 years’ experience as a medical secretary or administrative assistant 
 • Experience working in a community health setting 
 • Proficiency in the use of computer technology, specifically with using electronic 

medical record (EMR) systems; experience using PS Suite is an asset 
 • Knowledge of the health care sector including primary health care and the 

community-based health model 
 • Demonstrated experience working with vulnerable populations with complex health 

needs including seniors, people living with disabilities and those who may have 
difficulty accessing health care 

 • Knowledge of harm reduction principles and Independent Living philosophy 
considered an asset 

 • Demonstrated ability to work independently and as a member of a multi-disciplinary 
team. 

 • Excellent communication, interpersonal and organizational skills 
 • Police clearance documentation will be required for employment 


Please click the links below to apply: 

<a href="https://vibrantcommunityhealth.ca/medical-secretary-1" target="_blank">https://vibrantcommunityhealth.ca/medical-secretary-1</a> (0.5 FTE) 

<a href="https://vibrantcommunityhealth.ca/medical-secretary-1-1" target="_blank">https://vibrantcommunityhealth.ca/medical-secretary-1-1</a> (0.6 FTE) 

We sincerely thank all applicants; however, only those selected for an interview will be contacted. 

Vibrant Community Health is committed to following the principles of dignity, independence, and equal 
opportunity in the delivering of its goods and services and fostering an inclusive environment for our 
clients, volunteers, and staff. We welcome and encourage applications from Indigenous peoples, 
racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and 
others with the skills and knowledge to productively engage with diverse communities. 

Vibrant Community Health is committed to providing accessible employment practices that are 
compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require 
accommodation to participate in the hiring process, please contact <a href="mailto:careers@vibrantch.ca" target="_blank">careers@vibrantch.ca</a>. 


<a href="https://vibrantcommunityhealth.ca/medical-secretary-1" target="_blank">https://vibrantcommunityhealth.ca/medical-secretary-1</a>
<a href="https://vibrantcommunityhealth.ca/medical-secretary-1-1" target="_blank">https://vibrantcommunityhealth.ca/medical-secretary-1-1</a>
<a href="mailto:careers@vibrantch.ca" target="_blank">mailto:careers@vibrantch.ca</a>

Vibrant Community Health

Medical Secretary

Company OverviewGood Neighbours Active Living Centre is dedicated to providing programs and services that enhance the quality of life for individuals aged 55 and older. We focus on creating opportunities for social interaction and community engagement, fostering a vibrant and supportive environment for seniors.SummaryWe are seeking a Committee Member to join our team at Good Neighbours Active Living Centre. This role is vital in guiding our initiatives and ensuring that we effectively meet the needs of our community's seniors. The Committee member will help develop fundraising strategies to promote the programs and services offered at Good Neighbours Active Living Centre to the older adults age 55+ living in Winnipeg and surrounding areas.Responsibilities<ul>	<li>Participate in committee meetings to discuss and plan programs and initiatives.</li>	<li>Engage in advocacy and networking.</li>	<li>Tap respective networks for potential donors of money, time and in-kind support</li>	<li>Support the development and implementation of the annual fundraising plan to reach to fundraising goal.</li>	<li>Work with Staff and Board to connect with key influencers and prospect to develop and expand revenue sources.</li>	<li>Support donor stewardship and recognition</li></ul>Requirements<ul>	<li>Experience working in a collaborative environment</li>	<li>Nonprofit committee or board experience an asset.</li>	<li>Knowledge of fundraising strategies, event planning and donor relations</li></ul>If you are passionate about making a difference in the lives of seniors, we invite you to apply for the Committee Member position at Good Neighbours Active Living Centre. Join us in creating a supportive community! &nbsp;

Good Neighbours Active Living Centre

Volunteer Committee Member - Fundraising Committee

Green Thumbs Growing Kids (GTGK) has cultivated environmental stewardship by offering hands-on garden and food education to urban children and their communities for over 25 years. We are seeking several passionate and committed volunteers to serve on our Board of Directors!&nbsp;Why join the GTGK Board?&nbsp;Recent winners of the Toronto Community Champion Award, we advocate for a garden in every school! GTGK runs school garden programs that provide all ages and all backgrounds with experiences in growing native tree species in their own mini-nurseries, farming kid-friendly small fruits and vegetables, learning about worm composting, and much, much more! Our work promotes food literacy, provides physical and mental health benefits, and helps kids learn about taking care of the environment in a hands-on way!&nbsp;&nbsp;What will you receive?&nbsp;Joining the GTGK Board means joining a grassroots organization that punches far above its weight! You will share in the pride of helping create real impact for children and youth. You will also have the opportunity to meet and network with fellow Board members and other friends of GTGK, build skills and receive training, and play a real, substantive role in the success and growth of GTGK.&nbsp;Board expectations&nbsp;The GTGK Board of Directors is a working board, setting and following up on strategic goals, while remaining nimble and adaptable to opportunities as they arise.&nbsp; Fundraising is an essential part of our Board duties, and all board members are asked to play a significant role in our fundraising efforts and events. The Board of Directors is also responsible for forming an HR committee on an as-needed basis, completing the ED annual review &amp; contract renewal, and participating in strategic (and succession) planning.All roles on the Board of Directors are expected to commit 10-15 hours per month to attend meetings, participate in at least one committee, represent GTGK at community events, and assist with ongoing Board projects. Board terms run for two years and may be renewed for a total of four years. Meetings of the Board are monthly and largely virtual, with active participation expected from all Board members.&nbsp;All roles involve fundraising to some extent - Board members are champions of GTGK! You are right for our Board if you are passionate about children and youth, the environment, food literacy, gardening, spending time outdoors, having fun while learning, or all of the above!&nbsp;We are currently recruiting:&nbsp;<ul>	<li>	Director of Fundraising&nbsp;	<ul>		<li>		Co-chairs the Fundraising Committee		</li>		<li>		Has experience with fundraising, including developing and implementing strategies and campaigns, and donor engagement strategy&nbsp;&nbsp;		</li>		<li>		Helps to seek out and pursue new fundraising opportunities		</li>		<li>		Connects with the community, media as needed&nbsp;		</li>		<li>		Experience working with small charitable organizations is an advantage		</li>		<li>		Special skills related to social media, such as Canva or editing tools, are an advantage		</li>		<li>		Knowledge of donor bequests processes and communications are an advantage&nbsp;		</li>	</ul>	</li>	<li>	Director of Marketing and Communications&nbsp;	<ul>		<li>		Co-chairs the Fundraising Committee		</li>		<li>		Has a background or particular interest in marketing or communications, and writes effectively and clearly&nbsp;		</li>		<li>		Helps to seek out and pursue new fundraising opportunities&nbsp;		</li>		<li>		Connects with the community, media as needed		</li>		<li>		Experience working with small charitable organizations is an advantage		</li>		<li>		Special skills related to social media, such as Canva or editing tools, are an advantage		</li>	</ul>	</li>	<li>	Director of Donor Stewardship&nbsp;	<ul>		<li>		Member of the Fundraising Committee&nbsp;		</li>		<li>		Passionate about making sure our donors have a great experience with GTGK&nbsp;		</li>		<li>		Responsible for email communication with new donors, welcoming them to GTGK, as well as annual check-ins with our loyal monthly donors&nbsp;&nbsp;		</li>		<li>		Knowledge of donor bequests processes and communications are an advantage&nbsp;		</li>	</ul>	</li>	<li>	Director of Special Events&nbsp;	<ul>		<li>		Member of the Fundraising Committee		</li>		<li>		Takes the lead on our two biggest events of the year, Spring is in the Air and the New Roots dinner&nbsp;		</li>		<li>		Has experience in event planning or coordination		</li>		<li>		Passionate about running great events that engage our community, ranging from seeking sponsorships to making the event fun for the families in our programs&nbsp;		</li>	</ul>	</li>	<li>	Director of Indigenous Community Engagement&nbsp;	<ul>		<li>		Supports GTGK and our work on Reconciliation and Land Back through liaising with the local Indigenous community&nbsp;		</li>	</ul>	</li>	<li>	Member at Large (x4)&nbsp;	<ul>		<li>		Local residents, parents, teachers, former staff, and former program participants are encouraged to apply for Board membership, and can select which committee(s) to support based on personal interest&nbsp;		</li>		<li>		Members at Large are asked to serve on two committees, because they do not have regular/recurring responsibilities and their less specific roles give them more flexibility to pitch in as needed. Some of these committees do not meet monthly and are instead activated on an ad hoc basis.&nbsp;&nbsp;		</li>		<li>		Special skills related to social media, such as Canva or editing tools, are an advantage		</li>		<li>		Knowledge of donor bequests processes and communications are an advantage&nbsp;		</li>	</ul>	</li></ul>&nbsp;If you are interested or would like to know more, we’d love to hear from you.&nbsp; Get in touch at <a href="mailto:info@kidsgrowing.ca" target="_blank">board@greenthumbsto.org</a> and include “Board of Directors” in the subject line.&nbsp;Position: Board Member Organization: Green Thumbs&nbsp;Type: Volunteer Board of Directors&nbsp;To submit: Cover letter and resume Location: Regent Park, Toronto, Ontario Start date: Summer 2025<a href="http://www.greenthumbsto.org" target="_blank">www.greenthumbsto.org</a>&nbsp;

Green Thumbs Growing Kids

Board Members

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to&nbsp;transform the lives of our community members, and who believe in treating everyone with dignity and respect.&nbsp;If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.What We Offer:As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.The Opportunity:We are seeking a&nbsp;Workforce Stages Project Lead&nbsp;to implement and lead a newly developed Workforce Development Proof of Concept project that will see clients enter a four stage employment journey. Reporting to the VP, Partnerships and Impact, the Project Lead will work closely with all stakeholders including employer partners, a group of policy experts, the clients themselves, and a researcher. The Project Lead will capture experiential learnings and draft Employer Resource Toolkits to help equip future employers.&nbsp;The Project Lead will also develop and submit a grant application for the Skills Development Fund Training Stream.&nbsp;&nbsp;&nbsp;Responsibilities:<ul>	<li>Develop work plan and timeline for a one year proof of concept project</li>	<li>Implement &amp; execute on the plan</li>	<li>Identify up to 8 clients at different stages of their employment journey and enroll them in the project&nbsp;</li>	<li>Provide coaching to clients in developing and executing their Career Action Plans</li>	<li>Support up to 4 employers as employment partners in the project</li>	<li>Work collaboratively with employers to identify positions for the clients assess progress, share relevant resources and document learnings</li>	<li>Develop Employer Resource Toolkits for each workforce stage</li>	<li>Develop and submit a grant application for the expansion of this project</li>	<li>Write a final research summary and impact report report following the initial year’s proof of concept&nbsp;</li></ul>Qualifications:<ul>	<li>University degree in relevant discipline</li>	<li>Understanding of employment and training resources and labour market information</li>	<li>Strong assessment skills and experience working with marginalized communities</li>	<li>Exceptional communication skills (oral and written); excellent interpersonal and coaching skills</li>	<li>Strong project management skills</li>	<li>Administrative skills</li>	<li>Ability to initiate, develop and motivate relationships of trust</li>	<li>Problem solving skills and conflict resolution</li>	<li>Well-developed critical thinking skills, quick learner</li>	<li>Ability to effectively manage time and multiple responsibilities</li>	<li>Excellent interpersonal, organizational, verbal, and written communication including presentation skills</li>	<li>Ability to take strong initiative and work with minimal supervision</li></ul>Compensation:&nbsp;YSM offers market competitive rates and will pay a starting salary of&nbsp;$54,016.58&nbsp;for this role, combined with a comprehensive suite of benefits and perks.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Deadline for Application:&nbsp;Until filled While we appreciate all responses, only candidates under consideration will be contacted.Please note that YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.Learn more about YSM at&nbsp;<a href="http://www.ysm.ca/" target="_blank">www.ysm.ca</a> Date Posted:&nbsp;July 18, 2025

The Yonge Street Mission

Workforce Stages Project Lead (Employment Services / Project Management)

Position Title:&nbsp;Meals on Wheels - Packaging Volunteer Department:&nbsp;Community Programs&nbsp; Reports To:&nbsp;Supervisor, Meals on Wheels&nbsp; Program Description: Meals on Wheels is primarily a nutrition program with therapeutic, preventative and social components. The service involves the safe and efficient delivery of hot and frozen meals to persons who are unable to attend to their own nutritional needs.&nbsp;These clients include the elderly, disabled, chronically ill and/or convalescent. Referrals to other services, safety checks and friendly contacts are desirable components of the program. Meals are delivered by volunteers and when volunteers are not available, staff assistant.&nbsp; Position Summary: Frozen Meals Packaging&nbsp; Under the supervision of the supervisor or designate, the volunteer will assist in the organization of effective delivery of the MOW program in collaboration with other volunteers, staff and stakeholders. The volunteer will help sort meals by using the information from the route sheets and placing the frozen meals into the packaging accordingly. This role requires some lifting of 5 to 10 lbs. Wellness Bag Packaging Under the supervision of the supervisor or designate, the volunteer will assist in the organization of effective delivery of the MOW program in collaboration with other volunteers, staff and stakeholders. The volunteer will help organize, pack, and prepare bags containing fruits and vegetables for clients in our community. This is a great way to make a meaningful impact in the community by promoting health, dignity, and care. Our Meals on Wheels office is located at Sunnybrook Hospital. Training:<ul>	<li>Volunteer onboarding e-modules</li>	<li>Health and Safety training</li>	<li>General training provided by the Meals on Wheels Supervisor</li></ul> Service Responsibilities:<ul>	<li>Report to theSunnybrook Hospital&nbsp;Meals on Wheels office&nbsp;by the specified program time.</li>	<li>Load and organize the meals into the freezer -&nbsp;requires some lifting (5-10 lbs)&nbsp; &nbsp; &nbsp;</li>	<li>Be familiar with emergency procedures&nbsp;</li></ul> Time and Commitment: Meals on Wheels – Frozen Meal Packaging<ul>	<li>2 hours per week from&nbsp;11:00 a.m. to 1:00 p.m.,&nbsp;volunteer will establish a weekly schedul</li>	<li>Current openings:&nbsp;Weekly – Fridays</li>	<li>Volunteers should consider a 3-month commitment&nbsp;&nbsp;</li></ul> Meals on Wheels – Wellness Bag Packaging<ul>	<li>3 hours per week from&nbsp;9:00 a.m. to 12:00 p.m.,&nbsp;volunteer will establish a weekly schedul</li>	<li>Current openings:&nbsp;Bi-weekly – Thursdays</li>	<li>Volunteers should consider a 3-month commitment&nbsp;&nbsp;</li></ul> Organizational Responsibilities:<ul>	<li>Represents SPRINT Senior Care positively and professionally in the community &nbsp;</li></ul> Success Measures:<ul>	<li>Feedback from clients and supervisor</li>	<li>Feedback from the volunteer</li>	<li>Satisfaction surveys completed by volunteer regarding their experience as a volunteer &nbsp;</li></ul> ​​​​​​​Qualifications:<ul>	<li>Interest in community based social service and/or food services to an older adult population</li>	<li>Organized&nbsp;</li>	<li>Attention to detail</li>	<li>Able to handle some lifting</li>	<li>Satisfactory Police Records Check</li>	<li>Ability to demonstrate good judgement and tact</li></ul>

SPRINT Senior Care

Meals on Wheels - Packaging Volunteer

The Opportunity: The EFry Hope and Help for Women is seeking new Board Members who are passionate about our mission and values to join our Volunteer Board. The Organization: The EFry Hope and Help for Women is an independent, not for profit charitable organization that supports some of society’s most vulnerable populations – women, girls and children at risk, involved in or affected by the justice system. We run more than two dozen programs that work to break the cycle of poverty, addiction, mental illness, homelessness and crime. EFry clients range in age from newborn to senior citizens. Most live in poverty. Some are homeless. Many are without support networks or the tools necessary to build a brighter future for themselves and their families. Virtually all are either at risk of becoming involved, involved or affected by the justice system. EFry helps 5,000+ clients every year through our programs. Our funding comes from a combination of government contracts and private sector donations. Volunteers are a vital part of the EFry family. Forty-nine (49) years ago, a small group of volunteers who were determined to make a difference created EFry after witnessing the treatment of women in the justice system. Today, volunteers remain at the heart of all we do, supporting our programs in prisons, at our facilities and in the community. The Role: EFry Board members direct and lead in the Vision, Mission and Values, and work in collaboration with the Executive Director to ensure sound governance oversight. The board provides mission-based leadership and strategic insight, while day-to-day operations are led by the Executive Director. The Board – Management relationship is a partnership and the committed engagement of the board is both critical and expected. &nbsp;

EFRY Hope and Help for Women

Vision: 
Empowered girls living in an equitable society. 

Mission: 
Girls Incorporated of Durham empowers girls to believe in themselves and reach their full potential. 

We inspire all girls to be Strong, Smart, and Bold through advocacy, education and programs. 


Position Description 
 
Position: Communications and Volunteer Coordinator 
Accountability: Executive Director of Girls Incorporated of Durham 
Hours of Work: Full-time position; 35 hours per week; Monday -Friday 9:00 am 

- 4:30 pm; some evenings and weekends (to accomodate 
events and specific meetings once a month) 

Location: Head office at Girls Inc. Of Durham 1-398 Bayly St. W, Ajax 
($38,354 to $42,500 includes benefits) 

 
SUMMARY OF DUTIES: The Communications and Volunteer Coordinator, under 
the supervision of the Executive Director, is responsible for the management and 
support of our volunteer pool to sustain the expansion of Girls Inc. group programs 
in the community. The Communications and Volunteer Coordinator explores and 
initiates potential social media marketing strategies to engage our target audiences 
in order to support Girls Inc. initiatives. 
 
 
PRIMARY WORKING RELATIONSHIP: Works closely with other agency staff and 
students, the Chair of Board Development, Events; volunteers on fundraising sub-
committees, community partners, funders. 
 
SUMMARY OF DUTIES: 
 
Volunteer Co-ordination 

 • Recruit, screen, and train volunteers prior to assignment in specific areas (i.e., 

Bingo, programming (if needed), committees, and events) 

 • Supervise and evaluate Girls Inc. volunteers. Manage and participate in the goals, 

objectives, and policies effecting volunteers. 

 • Create volunteer job descriptions, handbook and written protocols for recruitment 

and management procedures for effective selection of volunteer candidates. FAQ 

on our website. 

 • Consult with staff to determine organization needs for various volunteer services 

and plan for volunteer recruitment. Ensures that sufficient numbers of volunteers are 

available to meet the needs of Girls Inc. of Durham for program delivery, 

committees, events and bingo fundraiser by utilizing appropriate means within the 

community (i.e., outreach, public demonstrations’, media, etc.) 

 • Maintain Better Impact Volunteer Management System to ensure accuracy of 

capturing volunteer engagement and hours. 

 • Attend and participate in professional and community meetings to recruit interested 

parties for volunteer service. 


 Vision: 
Empowered girls living in an equitable society. 

Mission: 
Girls Incorporated of Durham empowers girls to believe in themselves and reach their full potential. 

We inspire all girls to be Strong, Smart, and Bold through advocacy, education and programs. 


 • Prepare and present reports to management staff; recommend necessary changes 

or adjustments to the volunteer program. Serve as liaison between administration, 

staff, and volunteers. 

 
Bingo Management 

 • Manage Bingo Reports 

 • Write Bingo Applications 

 • Coordinate Bingo attendance and trainings 
 

Public/Media Relations/Communications 
 • Communications planning/media relations in connection with other department’s needs and 

upcoming agency events, etc. 

 • Creation of content which meets our branding standards for our social media platforms and 

their respective participants (Facebook, Instagram and LinkedIn) 

 • Engagement and Response on our media platforms. 

 • Write, edit, and produce communications tools including newsletters, email, and marketing 

and PR-oriented materials and brochures. 

 • Provide media communications/relations and publicity support for the agency as back up to 

Executive Director. 

 • Assist with development of Annual Report. 
 
Community Outreach 

 • Attend and participate in professional and community meetings to recruit interested parties 

for volunteer service. 

 • Provides staff support with the Events Committee, board members, volunteers and other 

staff involved in fundraising activities. 

 • Support the planning and implementation of strategic community outreach events. 

 • Provide training and evaluations for speakers to ensure accurate public education and 

provide adequate supplies and materials for speakers. 

 • Oversee set-up of Girls Inc. booths and scheduling staffing for off-site events. 

 • Provides staff support to fundraising/public awareness efforts as required. 

 • Supports Food ‘4’ Thought program with coordination of volunteers. 

 • Supports food delivery, routing, and volunteer drivers. 

 
General 

 • Participates in staff meetings, conferences, AGM, to share ideas and concerns. 

 • Participates in periodic assessment of own performance, develops own goals and 

objectives. 

 • Other duties as assigned. 


AGENCY INVOLVEMENT 

 • Participate in staff meetings and conferences to share ideas and concerns. Works 
collaboratively with other staff to meet agency goals and achieve staff objectives. 


 Vision: 
Empowered girls living in an equitable society. 

Mission: 
Girls Incorporated of Durham empowers girls to believe in themselves and reach their full potential. 

We inspire all girls to be Strong, Smart, and Bold through advocacy, education and programs. 


 • Take advantage of training and other developmental/professional growth 
opportunities. Attends and participates in Girls inc. functions as agreed upon with 
the Executive Director. 

 • Provides staff support to fundraising/public awareness efforts as required. 

 
 
QUALIFICATIONS: 

1. Post secondary education in related discipline (Volunteer Management, Marketing 
and Public Relations). Special consideration may be given for equivalent experience 
and personal qualifications in lieu of a degree in volunteer management and 
communications. 

2. Excellent written, communication and presentation skills. Considers themselves a 
people person/extravert. 

3. Experience in recruiting, organizing, and managing volunteers. 
4. Strong organizational skills with attention to detail. 
5. An articulated belief in the mission of Girls Inc. 
6. Able to work independently without constant supervision. 
7. Outstanding ability to motivate and empower staff/volunteers to get results. 
8. Willingness and ability to travel and attend evening and weekend activities. 
9. In-depth knowledge and understanding of social media platforms and their 

respective participants (Facebook, Youtube, Twitter, Instagram and LinkedIn for the 
development and delivery of social media optimization (SMO) content. 

10. Computer proficient needed, knowledge with Better Impact, MS Office, Excel, Word, 
PowerPoint, Outlook Knowledge of Better Impact, Bloomerrang, Constant Contact, 
Survey Monkey computer system for events campaign knowledge an asset. 

11. Must have a vehicle and current driver’s license. 
12. Excellent organizational and time management skills with a focus on quality, 

completeness, and accuracy. 
 

Candidates will be required to provide current police check upon hire. 
Girls Incorporated of Durham seeks to be an equal opportunity employer. We 
encourage applications from individuals of all race, colour, ethnic origin; religion; 
gender identity, age, ability, sex and sexual orientation. 
 

Submit Letter of Interest and Resume 
Yvette Nechvatal-Drew, CEO/Executive Director 

1-398 Bayly Street West 
Ajax, ON L1S 1P1

Girls Incorporated of Durham

Communications and Volunteer Coordinator

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House JOB OPPORTUNITY Job# TNG2025-135 POSITION TITLE: Personal Support Worker – Stabilization and Connection Centre DEPARTMENT: Urban Health &amp; Homelessness Services STATUS: Regular Full-Time, CUPE 7797 # HRS / WEEK: 35 (Mon-Sun: Mornings, Afternoons, Evenings, Overnights and Statutory Holidays) CONTRACT DATES: n/a REPORT TO: Supervisor, Stabilization and Connection Centre HOURLY RATE: $ 26.98 GENERAL DESCRIPTION: The Neighbourhood Group (TNG) collaborates with the University Health Network (UHN) to support vulnerable adults who are intoxicated and diverted from the community by Emergency Services/paramedics to Toronto’s first Stabilization Centre. Working from a harm reduction and trauma-informed perspective, the PSW-SCC will be part of an interdisciplinary team of medical professionals, community partners, follow-up workers, harm reduction workers and peer support workers. As a Personal Support Worker (PSW) at the SCC, you will play a crucial role in providing compassionate and client-centered care to individuals in a non-traditional setting. Working within a harm reduction and trauma-informed framework, you will support clients with daily living activities, basic personal care, and connection to essential services while fostering an environment that promotes dignity, respect, and stability. The ideal candidate for this position will embody the philosophies of our department and peer program, adhering diligently to all policies, procedures, and requirements. Reporting directly to the Supervisor, Stabilization and Connection Centre you will be an integral part of our team. MAJOR DUTIES: • Provide personal support. Such services include but are not limited to: grooming, bathing, dressing, feeding, peri-care, dental care, laundry, lift and transfer, etc. • Work in alignment with harm reduction principles, recognizing and respecting clients' autonomy and lived experiences. • Assist in monitoring client well-being, identifying concerns, and escalating situations when necessary to the team on site. • Work collaboratively and develop strong partnerships with co-workers, service providers and community partners • Understand/facilitate the emergency plan and fire plan and respond professionally to all client/program emergencies. Attend mandatory training, health and safety and fire drills. • Collaborate with case managers, nurses, peer workers, and other team members to ensure a holistic and client-centered approach to care. • Report any physical and/or emotional changes in a client or any changes in service requirements to the Manager or Supervisor. • Maintain up-to-date, accurate written/entered electronic data information, reports, and other correspondence as needed • Engage and build respectful and professional relationships with co-workers and community partners • Attend regular team meetings • Keep up to date on gerontological issues and health care, and take relevant courses, (e.g. mental health, medication, C.P.R., WHMIS, Food Handling and First Aid), as directed. REQUIREMENTS &amp; QUALIFICATIONS: • Personal Support Worker certificate or equivalent. • 2 years or more of related Experience working with marginalized communities such as homeless and under-housed people, street-involved youth, psychiatric consumers/survivors, sex trade workers, people who use drugs and seniors, who are frail or who have cognitive impairments (dementia, Alzheimer’s). • Lived/living experience of homelessness, substance use, accessing community drop-ins, shelters, or harm reduction programs an asset. • Understanding of all IPAC regulations, including pathways throughout the building, disinfecting requirements, donning and doffing PPE, etc. • Certification in CPR, First Aid and Food Handling or willingness to be trained. • Sensitivity to, and respect for the clients, their personal belongings and their living space. • The ability to provide high quality, client focused service, delivered in a positive, professional, compassionate manner. • Crisis intervention skills are an asset. • The physical strength, stamina and ability to undertake frequent light to moderate lifting, occasional heavy lifting, and frequent walking, bending, stretching and pulling. TNG is committed to reflecting the communities we serve and to nurturing a respectful and inclusive work environment for all. We encourage qualified applicants of all ages, races, colours, ethnic origins, religions, abilities, gender identities, gender expression and sexual orientations to apply. Candidates invited for an interview are encouraged to inform Human Resources in confidence of their accommodation requirement

The Neighbourhood Group

Personal Support Worker – Stabilization and Connection Centre

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House JOB OPPORTUNITY Job# TNG2025-134 POSITION TITLE: Mobile Shelter Support Program Shift Lead DEPARTMENT: Urban Health and Homelessness Services STATUS: Contract Full-Time, CUPE 7797 # HRS / WEEK: 35 CONTRACT DATES: ASAP until January 2, 2026 or until the return of the incumbent REPORT TO: Supervisor, Mobile Shelter Support Program HOURLY RATE: $32.92 GENERAL DESCRIPTION: As an MSSP Shift Lead, you will play a pivotal role in coordinating day-to-day shift activities and operations. Leveraging your own personal experience with homelessness, mental health challenges, and substance use, you will serve as a guiding force, assisting, inspiring, and mentoring both clients and fellow team members on their journeys toward well-being. Utilizing a trauma-informed approach, you will empower individuals to navigate and access services, de-escalate challenging situations, share valuable resources and information, build trust and rapport, facilitate communication with clients, offer social and recreational support, organize and lead client-focused programs as needed, and advocate on behalf of clients when necessary. The MSSP Shift Lead will also accompany clients to appointments. Furthermore, the MSSP Shift Lead will undertake responsibilities such as welcoming and training new team members and collaborating with other teams, including the MSSP Supervisor(s) and the Senior Manager of Mobile Community Health Services. Effective communication between TNG and site operators is crucial to ensure that the needs of our clients are met efficiently. Additionally, you will actively contribute to overdose prevention and response, safety planning, and the enhancement of harm reduction practices through various strategies and advocacy efforts. The ideal candidate for this position will embody the philosophies of our Agency and Peer Program, adhering diligently to all policies, procedures, and requirements. Reporting directly to the Supervisor, Mobile Shelter Support Program you will be an integral part of our team. Please be aware that the MSSP Shift Lead will work across various sites, including COVID isolation sites, shelters, respites, encampments, and all warming centers. Flexibility to work on weekends, holidays, and overnight shifts is required. MAJOR DUTIES: • Assign Peer positions and task rotation at the start of each shift, ensuring the smooth transition of these positions throughout the shift • Welcoming new hires (post-orientation) for their first shift and orienting them to the space and the tasks of the peer team • Attending case conferences/client support huddles with other team leads if/when needed • Troubleshoot challenges as they arise throughout the shift with the support of the MSSP Supervisor, and/or the Senior Manager, Mobile Community Health Services • Ensure IPAC measures are adhered to by Peers on shift • Ensuring peer team policies/procedures are adhered to, and seeking additional support from the MSSP Supervisor to do so, as needed • Provide harm reduction education, supplies, and support to clients • Design and deliver harm reduction education and best practices to operators and service providers, in collaboration with the site operator, Peers and affiliated agencies in alignment with site needs. • Work closely with partners, participants, harm reduction workers, and the community to identify current and emerging care and support needs, service gaps, and necessary enhancements for clients to access treatment and health care support • Maintain up-to-date, accurate written/entered electronic data information, reports, and other correspondence as needed • Engage and build respectful and professional relationships with co-workers and community partners • Empower clients to advocate on their behalf and support advocacy efforts when needed • Provide resources and information to support safer substance use • Respond to overdose prevention and provide aftercare support to clients • Develop, implement, and execute social recreation activities and outings for clients • Conduct Client accompaniments as required • Document all client interactions by TNG’s policies, procedures, and protocols REQUIREMENTS &amp; QUALIFICATIONS: • Understanding of all IPAC regulations, including pathways throughout the building, disinfecting requirements, donning and doffing PPE, etc. • Ability to maintain a calm, empathetic, and trauma-informed approach when supporting other Peers throughout the shift, especially during or after crises • Lived/living experience of homelessness, accessing community drop-ins, shelters, or harm reduction programs • Willingness to accept feedback and incorporate it into the work environment • Demonstrated ability to work well with others in a team environment • Demonstrated ability to respond to overdoses • Demonstrated understanding of harm reduction and overdose response practices • A good understanding of community &amp; and social responses to harm reduction with a demonstrated knowledge of harm reduction practices TNG is committed to reflecting the communities we serve and to nurturing a respectful and inclusive work environment for all. We encourage qualified applicants of all ages, races, colours, ethnic origins, religions, abilities, gender identities, gender expression and sexual orientations to apply. Candidates invited for an interview are encouraged to inform Human Resources in confidence of their accommodation requirement

Mobile Shelter Support Program Shift Lead

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House JOB OPPORTUNITY Job# TNG2025-129 POSITION TITLE: TCAT Case Manager DEPARTMENT: Urban Health and Homelessness Services STATUS: Regular Full-Time, CUPE 7797 # HRS / WEEK: 35 CONTRACT DATES: N/A REPORT TO: Supervisor, TCAT Case Management HOURLY RATE: $32.92 POSTING DATE: July 18, 2025 INTERNAL CLOSING DATE: July 24, 2025 GENERAL DESCRIPTION: As a member of the UHHS department, this position provides direct case management supports to adults on a complete range of complex issues, including health, financial, housing, legal and life skills issues. Working from a harm reduction, trauma informed perspective, case managers provide extensive direct one-to-one support, home visit and telephone contact to assist participants in identifying and achieving self-determined goals. Working closely with the client and external service providers involved, the Case Manager liaises with and coordinates access to services including substance use and mental health supports, landlords, health care providers, legal institutions, income supports, housing providers and other community services. As a member of the UHHS department, this position will provide support in the Corner drop-in as well, working closely with the integrated team. MAJOR DUTIES: • Conduct intake and assessment interviews with participants. • Complete detailed assessment, coordination of supports, referrals and advocacy on health issues, substance use, mental health, financial, employment, housing, legal and social supports. • Work with participants to identify and achieve self-directed goals • Maintain ongoing support in the community, including home visits, office visits, accompaniments to appointments, and meetings in institutional settings. • Monitor property issues (rent payment, health and safety, housing standards) and liaise with landlords as required • Work collaboratively and develop strong partnerships with external service providers, such as withdrawal management services, hospitals, law enforcement agencies, and housing providers • Connect clients with supports in the community based on their needs which will help them achieve and maintain stability, including support groups, life skills groups and social events. • Organize group programming that promotes well-being and recovery • Support client engagement initiatives within the agency including the volunteer program and peer development initiative • Intervene and deescalate crisis situation • Engage in the active team case management and clinical consultation meetings • Maintain accurate case management records and complete reporting required by funders and supervisor, adhering to PHIPA and TNG-SSCH policies. REQUIREMENTS &amp; QUALIFICATIONS: • BA/B.S.W plus 2 years of experience in human services, preferably as a case manager or a combined equivalent of education, lived experience and/or significant related training. • Minimum 2 years’ direct client experience working with individuals living with mental health, substance use issues, histories of trauma and homelessness • Experience, alignment and commitment to harm reduction principles and practice • Commitment to anti-racism and anti-oppressive practices • Formal training in substance use and mental health is an asset • Strong familiarity and commitment to trauma informed care • Physically able to travel consistently throughout the city on transit • Recent demonstrated knowledge and skills in assessment, crisis intervention and prevention, conflict resolution and negotiation skills • Proficient with MS Office, and web-based data entry for case management and time/labour. • Familiarity with Catalyst, Pirouette and the administration of the OCAN is an asset TNG is committed to reflecting the communities we serve and to nurturing a respectful and inclusive work environment for all. We encourage qualified applicants of all ages, races, colours, ethnic origins, religions, abilities, gender identities, gender expression and sexual orientations to apply. Candidates invited for an interview are encouraged to inform Human Resources in confidence of their accommodation requirement

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