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JOB TITLE: Health Equity Promoter – Black Health TeamLOCATION: Hybrid - Downtown (36B Prince Arthur Avenue), North York (940 Sheppard Ave West), and ScarboroughSTARTING SALARY: $53,906.29FTE STATUS AND HOURS: 1.0 FTE; 37.5 hours per week (some evenings and weekends may be required)DURATION: 2-Year ContractREPORTS TO: Director of Community ProgramsBARGAINING UNIT: OPSEU Local 5115DEADLINE TO APPLY: October 14, 2025 Planned Parenthood Toronto is a fully accredited community health centre that provides primary health care services to youth (13 to 29 years) as well as health promoï¿½on programming, educaï¿½on, training and research to improve the health and well-being of Toronto’s diverse communiï¿½es. We are currently seeking a Health Equity Promoter – Black Health Team to work 37.5 hours a week Planned Parenthood Toronto (PPT) became a registered charitable organizaï¿½on and began providing direct sexual health services in 1969. In 1983, PPT opened the House Teen Health Centre for youth aged 13 to 25 and in 1990, PPT became a licensed Community Health Centre. PPT does the following: With youth aged 13-29: • Provide primary care, gender-affirming care, mental health services and sexual health services including abortion care, • Deliver community, wellness and peer-support educaï¿½on programs,&nbsp; • Conduct community-based research,&nbsp; • Provide comprehensive, accurate, youth-friendly sexual health informaï¿½on on<a href="http://www.TeenHealthSource.com" target="_blank">www.TeenHealthSource.com</a>. Within the system: • Collaborate with other youth-serving organizaï¿½ons and partners,&nbsp; • Advocate for youth-focused legislaï¿½on, policy and pracï¿½ces related to sexual andreproducï¿½ve health care, overall health and well-being,&nbsp; • Influence public opinion about sexual and reproducï¿½ve jusï¿½ce.PPT’s programs and services are co-designed by youth, anchored in peer engagement and educaï¿½on and delivered creaï¿½vely using digital tools and technology. POSITION OVERVIEW The Health Equity Promoter is a core part of PPT’s Black Health Team which includes the Black Reproducï¿½ve Health Iniï¿½aï¿½ve and the Black 2SLGBTQ+ Mental Health Iniï¿½aï¿½ve. This role works closely with the Manager of Health Equity, reporï¿½ng under the Director of Community Programs, and will assess community health needs, develop, implement and evaluate health promoï¿½on programming provided by Planned Parenthood Toronto. They will work from our main Toronto office and be responsible for developing programming and facilitaï¿½ng workshops offsite across the GTA, with a specific focus on our mobile or satellite spaces in North York and Scarborough. Informed by social jusï¿½ce, community development, health equity and the social determinants of health, this posiï¿½on works to empower Black youth through engaging, trauma-informed educaï¿½on and peer- based mental and reproducï¿½ve health programs. This posiï¿½on requires a meaningful understanding of Reproducï¿½ve Jusï¿½ce and the specific impacts facing Black, racialized and 2SLGBTQIA+ youth. This role also involves working with a Black Youth Advisory Commitee to create capacity building resources for service providers working with Black and QTBIPOC youth. The successful candidate will have demonstrated experience championing culturally safe approaches to health equity through data-informed program design, advocacy, and systems change. Central to this posiï¿½on is building relaï¿½onships with community stakeholders and providing educaï¿½on and resources that address social determinants of health, with a focus on heath inequiï¿½es impacï¿½ng Black youth. RESPONSIBILITIES • Through community consultaï¿½ons and needs assessments, work with Black and racialized youth to idenï¿½fy emerging needs and trends with respect to their sexual and reproducï¿½ve health. Conduct outreach acï¿½viï¿½es to engage underserved communiï¿½es, idenï¿½fy health equity needs, and promote available resources. • Develop and deliver culturally relevant health educaï¿½on programs and workshops that address health dispariï¿½es facing Black and racialized communiï¿½es and promote wellness. Act as a resource on sexual health issues for staff and externally with agencies, someï¿½mes informing or leading in resource creaï¿½on. • Research policy and collaborate with community leaders to address systemic barriers. Support advocacy related to community health needs, including parï¿½cipaï¿½ng in community forums and networks • Lead in the creaï¿½on and implementaï¿½on of health equity programs and iniï¿½aï¿½ves. Monitor and evaluate program effecï¿½veness and adjust strategies as needed. • Work closely with healthcare providers, community organizaï¿½ons, and public health agencies to coordinate efforts and ensure a unified approach to health equity. • Work with the Community Programs team to develop staff and volunteer orientaï¿½on curriculum and materials and the Health Service Team to create pathways to primary care, help determine prioriï¿½es and idenï¿½fy health equity needs of Black and racialized youth. • Collect, analyze, and report data related to health dispariï¿½es and program outcomes. Use data to inform program improvements and advocacy efforts. • Provide individuals and families with referrals to health and social services, ensuring they have access to the care and support they need. • Promote and pracï¿½ce cultural humility and sensiï¿½vity in all interacï¿½ons, ensuring respect for the diverse backgrounds and experiences of the communiï¿½es served. • Represent Planned Parenthood Toronto at community events, forums, and meeï¿½ngs, presenï¿½ng on topics related to health equity and promoï¿½ng the organizaï¿½on’s mission. • Act in accordance with PPT’s Vision, Mission, Equity Vision, Values and Principles, and Policies and Procedures. • As it relates to the posiï¿½on, fulfill responsibiliï¿½es outlined by the agency’s funders.&nbsp; • Atend the agency’s all-staff events such as Community Day.&nbsp; • Parï¿½cipate at staff and team meeï¿½ngs and other acï¿½viï¿½es/meeï¿½ngs related to the agency.&nbsp; • Embody PPT’s brand proposiï¿½on and follow the brand guidelines.&nbsp; • Acï¿½vely parï¿½cipates in agency’s accreditaï¿½on process as directed by the Execuï¿½ve Director.&nbsp; • Acï¿½vely parï¿½cipate in quality improvement acï¿½viï¿½es and support a culture of qualityimprovement throughout the organizaï¿½on.&nbsp; • Contribute to a culture of philanthropy at the agency that may include parï¿½cipaï¿½ng infundraising iniï¿½aï¿½ves and/or acï¿½ng as ambassador for the agency.&nbsp; • Other duï¿½es related to the role or based on agency need, as required.&nbsp; • This is a hybrid role; while some work may be done remotely, the Health Equity Promoter willbe expected to be onsite at one of the locaï¿½ons mulï¿½ple ï¿½mes a week, as well as in the community to run in-person programming.QUALIFICATIONS • Post-Secondary degree in Public Health, Social Work, Community Health, or a related field or equivalent work and/or volunteer experience. • 2-3 years of experience in health promoï¿½on or community-based health equity work, preferably in primary care, or sexual/reproducï¿½ve health, or youth-focused seï¿½ngs. • Idenï¿½fies as Black, including those with intersecï¿½ng Indigenous and/or other racialized idenï¿½ï¿½es, in alignment with the focus and goals of the Black Health Team). • Demonstrated experience working with youth populaï¿½ons, including an understanding of the unique health needs and social determinants that affect Black youth, young women, and other birthing folks. • Experience in program development, implementaï¿½on, monitoring and evaluaï¿½on with a focus on health equity. • Thorough understanding of the impacts of systemic oppression, including anï¿½-Black and anï¿½- Indigenous racism, on youth mental health and well-being. • Clear commitment to sexual and reproducï¿½ve jusï¿½ce, health equity, and youth posiï¿½ve, 2SLGBTQ posiï¿½ve, sex posiï¿½ve, and sex work posiï¿½ve pracï¿½ce. • Strong ability to work collaboraï¿½vely in an interdisciplinary, community-based team environment. • Strong interpersonal, writen, and verbal communicaï¿½on skills. The ability to speak a second language is an asset. • Proficiency with electronic medical records and comfort working in a digital environment. • Ability to work flexibly, including evening hours, and to travel to satellite clinic locaï¿½ons in North York and Scarborough as needed.Please forward a cover leter and resume by October 14, 2025 to: <a href="mailto:jobs@ppt.on.ca" target="_blank">jobs@ppt.on.ca</a> with the subject line: "Health Equity Promoter – Black Health Team" Planned Parenthood Toronto 36B Prince Arthur Avenue Toronto, ON M5R 1A9 Email: <a href="mailto:jobs@ppt.on.ca" target="_blank">jobs@ppt.on.ca</a> PPT is pro-vaccinaï¿½on and requires all new hires to PPT to provide proof of full vaccinaï¿½on against COVID-19 within 8 weeks of their hire. PPT is commited to equity, diversity, and inclusion and to building an organizaï¿½on that reflects the communiï¿½es we serve. We encourage applicaï¿½ons from members of Black, Indigenous, and racialized communiï¿½es; Two-Spirit, non-binary, trans, lesbian, gay, bisexual and queer people; disabled people; youth; and members of other equity seeking groups. We thank all applicants for their interest. Only those selected for an interview will be contacted. No phone calls please. PPT welcomes and encourages applicaï¿½ons from people with disabiliï¿½es. Accommodaï¿½on is available on request for candidates selected for an interview and for all aspects of the selecï¿½on process. If an applicant or a successful candidate requests accommodaï¿½on, we will discuss their needs with them and make adjustments to support them. We regret to inform you that PPT is not a wheelchair accessible space. Please note that as a condiï¿½on of employment, the successful applicant must complete a Criminal Record Check.

Planned Parenthood Toronto

Health Equity Promoter - Black Health Team

Location: 655 Bloor St WestHours: 35 hrs per wk.&nbsp;Range: $85,624-$103,465&nbsp;Position: Non-UnionClassification: Permanent Full-TimeNative Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots</li></ul>Ready to make an impact:Position Summary:The Supervisor of the Native Youth Resource Centre (NYRC) is responsible for the day-to-day coordination and integration of NYRC and its outreach services. Reporting to the Manager of Youth Services, this role provides leadership in community development, stakeholder engagement, and culturally grounded service delivery.As the site supervisor, this position oversees the NYRC facility, ensuring it operates as a safe, welcoming, and culturally affirming space for Indigenous youth. The Supervisor supports a multi-disciplinary team working both on-site, off-site and in mobile programs, fostering collaboration across roles and disciplines to ensure holistic, integrated service delivery.&nbsp;Key Responsibilities:<ol><li>Staff Supervision:&nbsp;Provide direct supervision to youth program staff, including recruitment, onboarding, setting work priorities, assigning duties, training, performance management, and conducting annual reviews.</li><li>Program Coordination:&nbsp;Oversee the daily operations of the NYRC drop-in program and facility, ensuring a safe, welcoming, and culturally affirming environment.</li><li>Site Supervision &amp; Facility Oversight:&nbsp;Act as the primary site supervisor for the NYRC, responsible for the overall management of the physical space, including safety protocols, building maintenance coordination, and ensuring the site supports effective service delivery and cultural practices.</li><li>Multi-Disciplinary Team Leadership:&nbsp;Support and coordinate a multi-disciplinary team -including youth workers, outreach staff, cultural facilitators, and other service providers -ensuring collaboration and integration across roles to meet the diverse needs of Indigenous youth.</li><li>Team Development:&nbsp;Foster a strong team culture through relationship-building, circle processes, and clear, consistent communication.</li><li>Outreach Expansion:&nbsp;Lead the continued development of outreach programming for homeless and precariously housed youth, including those in encampments. Ensure programming is grounded in Indigenous culture and worldviews and aligns with internal standards and funder guidelines.</li><li>Cultural Integrity:&nbsp;Ensure staff and programs reflect and support the distinct cultural needs of Indigenous youth, including participation in ceremony, land-based practices, and relationships with Elders and Traditional Knowledge Carriers.</li><li>Internal Collaboration:&nbsp;Work in partnership with other departments, programs, and NCFST leadership to ensure seamless and coordinated service delivery.</li><li>Crisis Support:&nbsp;Provide conflict resolution and crisis intervention as needed, ensuring staff and youth safety and well-being.</li><li>External Partnerships: Collaborate with external stakeholders in the development, implementation, and evaluation of youth programs.</li><li>Documentation &amp; Reporting:&nbsp;Maintain accurate and timely records and prepare written reports as required.</li><li>Program Evaluation:&nbsp;Support data collection and analysis to assess program effectiveness and inform continuous improvement.</li><li>Budget Oversight:&nbsp;Manage program budgets and expenditures in alignment with organizational policies and funding requirements.</li><li>Other Duties:&nbsp;Perform other related duties as assigned to support the success of the NYRC and youth programming.</li></ol>Minimum Qualifications and Skills:<ul><li>Lived experience as an Indigenous person and/or with Indigenous communities</li><li>Post-secondary education in Social Work, Child and Youth Care, Indigenous Studies, or a related field. A combination of education and relevant experience will be considered. </li><li>Minimum 3–5 years of experience in youth services, with at least 2 years in a supervisory or leadership role. </li><li>Demonstrated experience leading multi-disciplinary teams, including coordinating diverse roles such as youth workers, outreach staff, cultural facilitators, and clinical supports. </li><li>Strong understanding of Indigenous cultures, worldviews, and healing practices from Turtle Island, with experience integrating cultural knowledge into service delivery. </li><li>Proven ability to foster team development through relational leadership, circle processes, and trauma-informed approaches. </li><li>Experience in program coordination, site supervision, and managing physical spaces to support safe and effective service delivery. </li><li>Skilled in conflict resolution, crisis intervention, and supporting staff through complex situations. </li><li>Ability to build and maintain collaborative relationships with internal departments and external community partners. </li><li>Strong organizational skills, including budgeting, reporting, and data-informed decision-making. </li><li>Excellent communication skills, both written and verbal. </li><li>Proficiency in Microsoft Office and other relevant administrative tools.&nbsp;</li></ul>Preferred Skills &amp; Capabilities:<ul><li>Demonstrated understanding and commitment to integrating the Native Child and Family Services of Toronto mission, values, and culturally grounded practices into service delivery and relationships.</li><li>Strong leadership skills to provide direction, guidance, and support to staff carrying caseloads in a multi-disciplinary environment.</li><li>Proven ability to resolve conflicts, elicit cooperation, negotiate effectively, and foster collaboration across teams and with external partners.</li><li>Excellent consultative and presentation skills to liaise with community resources, stakeholders, and service providers.</li><li>Ability to prioritize competing demands and manage a high volume of work in a fast-paced environment.</li><li>Exceptional written and verbal communication skills.</li><li>Solid understanding of workplace health and safety practices and employee responsibilities under current legislation.</li><li>Demonstrated skills in program development and implementation.</li><li>Proficiency in data management and computer applications (e.g., Microsoft Office Suite).</li><li>Strong interpersonal skills, with the ability to work effectively across all levels of staff, demonstrating tact, sensitivity, and the ability to build strong internal and external relationships.</li></ul>*Please note that the successful candidate is required to complete a background check.&nbsp;Work Environment:<ul><li>Standard office environment; minimal physical demands.</li><li>This role requires In-Person attendance 5 days a week.</li></ul>

Native Child and Family Services of Toronto

Supervisor, Native Youth Resource Centre

Psychotherapist, Service Coordinator (ReachOUT)LOCATION: Toronto, ON&nbsp;POSITION TYPE: Full-Time Regular (37.5 hours/week)POSTING CLOSING DATE: October 24, 2025Lumenus Community Services is committed to diversity, equity and inclusion. &nbsp;We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions. &nbsp;Lumenus is currently filling a full-time permanent position in our ReachOUT Program.Community Counselling Services:&nbsp;The positions have a focus on providing Psychotherapy/ Service Coordination/ Group work to children, youth &nbsp;and &nbsp;their &nbsp; families &nbsp;who &nbsp;have &nbsp; mental &nbsp;health &nbsp;concerns &nbsp; and/or &nbsp; a dual diagnosis (mental health and developmental disability).Lumenus Community Services is currently seeking a full-time, skilled and experienced BIPOC Psychotherapist, Service Coordinator for 2SLGBTQ+ on our ReachOUT team that support a diverse group of youth with diverse identities and intersectionality.&nbsp; We work out of various locations throughout the city.&nbsp;The main purpose of this position is to provide therapeutic supports to 2SLGBTQ+ youth in the community. This position addresses a range of mental health issues, including emotional, behavioral and/or psychiatric symptoms that may be impacting one’s functioning at home, school, socially or in the community, as well as situational challenges including family conflict, bullying, trauma, substance use, struggles with psychiatric diagnoses, etc. Intervention strategies are determined following a thorough intake and assessment. This position provides ongoing counselling in the community as well in our office space. This position works exclusively with 2SLGBTQ+ youth and/or their families with direct referrals from the 2SLGBTQ+ Provincial Youth Outreach Worker (YOW), staff at The Studio, School, Hospitals and other partners within the community.&nbsp; Client are also able to self-refer. &nbsp;This position will also act as a bridge to Lumenus services and will help connect to other services that may help out youth in their wellness journey.KEY RESPONSIBILITIES:<ul><li>Work within a multidisciplinary framework and treatment team approach to provide developmentally appropriate treatment services to children, youth and young adults from 12 to 17yrs old.</li><li>Provide direct clinical service to clients while ensuring all services are based on holistic practice and an integration of family focus, wellness, attachment theory and trauma-informed principles.</li><li>Provide psychoeducation as needed related to the unique needs of the 2SLGBTQ+ population and therapeutic techniques as needed.</li><li>Establish therapeutic and trusting relationships with clients, as well as collaborative relationships with service providers.</li><li>Provide immediate support to clients in crisis including risk mitigation, safety planning and connections to crisis services. Document and review any risk factors that may be impacting the client.</li><li>Refer clients for other assessments and connect to additional services as required.</li><li>Participate in the development and implementation of assessments, goals and treatment plans for assigned clients and liaise with families, in coordination with the Service Team, as required.</li><li>Participate in treatment planning, Service Reviews / Plans of Care, program planning and evaluation meetings and ensure communication of all pertinent client and program related information and events to the Service Team.</li></ul>QUALIFICATIONS/EXPERIENCE:&nbsp;<ul><li>Master’s level education in a relevant clinical field.</li><li>Registered member in good standing with a regulatory body (e.g. OCSWSSW, CRPO Qualifying).</li><li>Lived experience or exceptional knowledge/familiarity of 2SLGBTQ+ a very strong asset. </li><li>2SLGBTQ+ affirming, trauma-informed, sex positive, harm reduction approach to counselling.</li><li>Must identify as a person of color or from a racialized community, or have a strong understanding of allyship. </li><li>Understanding of gender-affirming health care with trans and non-binary folks </li><li>Experience working with youth struggling with depression, anxiety, strained social relationships eating disorders, self-injurious behavior, trauma, psychiatric diagnoses, difficult family dynamics, learning disabilities etc.</li><li>2 years of related professional experience or, a combination of education and experience that will meet the needs of the position.</li><li>Experience with/lived experience of oppression, racism, homophobia, transphobia and/or ableism and/or personal connection to queer or trans communities of color, including newcomer and disability communities.</li><li>Experience working with youth who have intersecting identities and identify on the gender diversity and/or sexual diversity spectrum.</li><li>Certification in First Aid and Crisis Prevention &amp; Intervention (CPI) an asset.</li></ul>SKILLS/KNOWLEDGE:<ul><li>Extensive knowledge of and ability to collaborate and liaison with 2SLBGTQ organizations.</li><li>Proven knowledge and understanding of outreach strategies.</li><li>Thorough knowledge of the principle techniques and methods of individual/family therapy and treatment techniques with ability to apply them as needed</li><li>Proven group facilitation skills, preferably utilizing Evidence Based Practices</li><li>Proven assessment and advocacy skills</li><li>Suicide risk assessment and intervention skills</li><li>Ability to develop collaborative working relationships with other staff ability to connect and build rapport with adolescents</li><li>Ability to work with and integrate knowledge from other professional staff, i.e. psychologists, psychiatrists, into the overall treatment plan</li><li>Ability to formulate psychosocial assessments; knowledge of diagnostic and treatment procedures utilized by related disciplines</li><li>Sound knowledge and understanding of child and adolescent development</li><li>Knowledge of community and agency programs that are 2SLGBTQ+ inclusive including transitional age youth and adult services</li><li>Knowledge and sensitivity to the life experiences and needs of the 2SLGBTQ+ youth community.</li><li>Previous experience in community development an asset.</li><li>Knowledge and skill in delivering group programs and workshops.</li><li>Experience in youth engagement and harm reduction practices.</li><li>Demonstrated sound judgement related to the development of collaborative approaches working with youth and their families; including high risk circumstances and safety planning</li><li>Ability to demonstrate and work through a lens of sensitivity to diversity related to race, religion, culture, cognitive functioning, poverty, sexual orientation and gender identity, etc.</li><li>Ability to identify clinical learning needs and seek consultation and support through supervision</li><li>Advanced communication &amp; interpersonal skills; ability to work in a multi-disciplinary environment, exercising professional judgement in conflictual and stressful situations</li><li>Well-developed writing skills with a strong record in completing documentation properly and in a timely manner</li><li>Excellent organizational and administrative skills.</li></ul>ADDITIONAL REQUIREMENTS:Satisfactory clearance under the Vulnerable Sector Screening process;<ul><li>Flexibility and ability to travel to work in different office locations, schools, home, community as needed;</li><li>Ability to work a flexible schedule, including some evenings;.</li></ul>TO APPLY: Interested applicants are invited to submit their cover letter and resume and fill out the application form before October 24, 2025.&nbsp;We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting Human Resources. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.<a href="https://lumenus.hiringplatform.ca/220970-psychotherapist-service-coordinator-reachout/987941/en" target="_blank">Apply Now</a>

Lumenus Community Services

Psychotherapist, Service Coordinator (ReachOut)

Competition: (2024-409-CC)Psychogeriatric Specialist (2025-409-CC)Employment Type:Permanent Full-time Bargaining Unit (1 Vacancy)Work Hours:37.5 hours/week - Monday to Friday 9am - 5pmWork Setting:Salary:Hybrid - Opportunity to work remotely after orientation &amp; training period $72,298.50Application Deadline:September 24, 2025 at 11:59pmProgram Overview – Full Circle, Community Care&nbsp; The Full Circle Psychogeriatric team provides community based case management, supportive and/or clinical counselling to older persons with significant mental health and/or cognitive issues such as dementia, and their family or caregivers. What You Will Do<ul><li>Undertakes psychosocial assessments.</li><li>Develops and implements a service plan with clients with significant mental health issues and/or cognitive impairment such as Alzheimer, dementia.</li><li>Provides case management services including service co-ordination, short-term and long-term planning, follow up</li><li>Advocates on behalf of clients and/or their family or caregivers.</li><li>Keep current about the range of services available in other agencies.</li><li>Links clients and/or their family or caregivers to various community resources, and facilitates appropriate referrals to other community support services as required.</li><li>Provide accompaniment to medical appointments as required.</li><li>Provides crisis intervention, practical assistance, supportive counseling to clients and/or family or caregivers as required in homes and community settings.</li><li>Work flexible hours based on the needs of the clients and/or their family or caregivers.</li><li>Provides service that is responsive appropriate and culturally and linguistically sensitive to the individual and caregivers needs.</li><li>Engages in ongoing outreach to ensure access to the program.</li><li>Liaises with other psychogeriatric services as needed.</li><li>Liaises and consults with other service providers as needed.</li><li>Participates in case conferences and clinical meetings in order to ensure the coordination of services and a continuum of care.</li><li>Provides consultation to other agency staff or community partners as required.</li><li>Maintain a client caseload as assigned by program manager.</li><li>Participates in team and unit meetings regularly, and promote the healthy functioning of the team and unit.</li><li>Participate in ongoing training and education.</li><li>Participates in supervision sessions and annual performance appraisals with program manager.</li><li>Responsible for collection of statistical data required for the accountability of the program.</li><li>Maintains appropriate records and documentation in a timely manner.</li><li>Responsible for representing the unit on internal staff committees as directed by program manager.</li><li>Perform other duties as assigned.</li></ul>What You Bring to the Team<ul><li>Masters of Social Work (M.S.W.) or graduate degree in a relevant field. </li><li>Registered Social Worker (R.S.W.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario.</li><li>3+ years related experience in mental health, addictions, geriatrics and/or social work. Demonstrated experience working with older adults and seniors with mental health (including dementia) and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours is required.</li><li>Personal knowledge and lived experience of issues that affect communities and populations served by WoodGreen is a strong asset.</li></ul>What Will Set You Apart<ul><li>Experience and expertise to support older adult and seniors including individuals who have significant mental health and/or addiction issues, history of trauma, violence/abuse, dementia, cognitive impairments, responsive behaviours, chronic physical health issues, etc.</li><li>Ability in case management, system navigation, service planning, implementation, and coordination, therapeutic or supportive counselling.</li><li>Experience working effectively in a multi-disciplinary team or as a team member in collaboration with other community professionals. </li><li>Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.</li><li>Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy), etc.</li><li>Knowledge of issues affecting older adults/geriatric populations, mental health, addictions, health sector, and community resources, policies, legislation, programs, and other issues related to scope of practice and social determinant of health.</li><li>Solid understanding of the intersectionality of systemic barriers and social determinants of health, including racism, discrimination, and oppression.</li><li>Demonstrated experience in group facilitation (therapeutic and psycho-social).</li><li>Strong assessment, clinical and intervention skills.</li><li>Effective oral, written communication skills and documentation skills.</li><li>Effective interpersonal, time management and organizational skills.</li><li>Proven ability to apply and practice Anti-Oppression, Anti-Racism, Trauma-Informed and Harm Reduction principles, and strategies.</li><li>Applied computer skills (MS word, excel, Internet) and ability to use client information systems.</li><li>Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu, Tamil, Farsi, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.</li></ul>

WoodGreen Community Services

Psychogeriatric Specialist (2025-409-CC)

​DATE:&nbsp;September 29, 2025​&nbsp; LOCATION:&nbsp;Toronto, ON – M-Dot Outreach&nbsp; COMPENSATION: $55,239 -67,560 annually prorated&nbsp; CONTRACT DURATION: until March 31, 2026LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a&nbsp;Full-time Contract Case Manager .&nbsp; **Please note that this role follows an evening shift schedule, running Monday to Friday from 3:00 PM to 11:00 PM each week.**Job Summary&nbsp; As a Case Manager you will provide both on site and/or community-based, direct services to individuals living with mental health, physical health, and substance use challenges who may be living independently, in supportive housing or currently experiencing or have previously experienced homelessness or precarious housing. Case Managers individually and/ or as part of a team that may include a Coordinator, Peer Support Workers, Housing Support Workers, and other members of interdisciplinary teams to meet clients’ housing, health and other social needs. The program works closely to assess, plan, treat and support clients as they work toward recovery. The position may involve driving and a valid Ontario driver’s license and insurance are required.&nbsp;&nbsp; M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach, case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, which meets individuals where they are at and assists in stabilizing their health, mental health and substance use.&nbsp; M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.&nbsp; What You Will DoComplete intake assessments and working from a client&nbsp;centered approach, develop a support and recovery plan which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each individual to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.Provide crisis intervention/management and assist in the development of crisis plans with clients;Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organizationMediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;Participate in planning, organising, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.Provide 24 hour crisis support to program on a rotational basis through a pager or similar system;Assist in the preparing units for occupancy that may include moving furniture.Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issuesConducts outreach or community visits independently or with other team members or to locate and connect with identified clientsDevelops relationships with individuals served by the team and addresses basic and immediate needsEngages in crisis intervention/prevention with clientsCase manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among othersLiaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) or other financial sources as required.Completes housing applications for clients and act as an advocate to place clients in appropriate, affordable housingWorks from a harm reduction approach with clients dealing with addiction issuesAdvocates on behalf of homeless individuals in accessing a range of servicesWorks cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needsFacilitates transfer of care to appropriate internal and external wrap around services that provide clients with follow-up support services or ongoing case management or other appropriate services as identified by the clients care planclient-related activities accurately and in a timely fashion on the Client Relationship Management System’s databaseActively participates in regular supervision, case reviews, team meetings and training sessionsSubmits time sheets, expense claims and other required information in accordance with agency regulationsRepresents the agency at external workshops, inter-agency initiatives, staff training and other community-based activitiesShares the driving responsibilities with other team membersOther duties as assigned by the Program Manager, Associate Director and/ or DirectorWhat You Bring:&nbsp; Must HavesThe position requires an excellent understanding of trauma informed recovery, harm reduction, and&nbsp;psychosocial rehabilitation principles as acquired through a relevant degree in human services, coupled with at least three years of experience working with the client population in order to apply the theories to practical settings.A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health sectorKnowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.Knowledge of local community agencies and other professional services available for the client group is essential.Experience in working as part of a team of professionals.Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel across the City of Toronto.Strong understanding of anti-racism/anti-oppression frameworks.Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.Good intake assessment, crisis intervention, advocacy and problem solving skills.Computer literacy sufficient to produce and maintain files, records or statistical information.Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.Good communication skills both oral and written &nbsp;Work Environment:Possibility of being on after-hours on call, on a rotating schedule.Frequent travel to Program Sites.Ability to support individuals to prepare units for occupancy which may include moving furniture.Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to second hand smoke while performing their job duties.Some positions are required to meet people outside, making exposure to the weather an expectation of the jobThe case manager may need to walk far distances on rough terrain from time-to-time, for example uneven ground, parks, or ravines while providing outreach to community members sleeping outside.A car may not be a requirement of the position however driving for prolonged periods of time with frequent stops is an essential part of the roleWhat We Offer:E-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: October&nbsp;13, 2025

LOFT Community Services

Case Manager (Evenings)_FT-Contract

Competition #2025-425-CPClient Care&nbsp;Specialist (2025-425-CP)Employment Type: Contract Hourly (ending June 30, 2026) Bargaining Unit, 1 VacancyWork Hours: 35 hours/week&nbsp;Mon - Fri, 9am - 5pmWork Setting: Exclusively Onsite (815 Danforth Ave, Toronto, ON)Salary: G - $30.33/hourApplication Deadline: October&nbsp;02, 2025&nbsp;by 11:59 pmProgram Overview – Financial Empowerment, Community Programs Unit The Financial Empowerment (FE) Program serves to prevent, reduce, and alleviate poverty by directly addressing the financial barriers in the lives of our clients. We provide free and unbiased financial counselling, education, and tax filing support to Torontonians who are living on a low income and who are unable to address these issues alone. We are a program in constant development and expansion, actively pursuing opportunities to explore innovative methods, and produce research on best practices to maximize client impact.&nbsp;What You Will Do<ul><li>Assist in determining client suitability and eligibility for services</li><li>Coordinate the intake/appointment booking functions for Income Tax services</li><li>In collaboration with other staff, coordinate the scheduling and operation of tax clinic service delivery</li><li>Provide training/oversight to students and volunteers</li><li>Manage a high volume of inbound and outbound calls and emails</li><li>Update and manage client files in customer relationship management database</li><li>Participate in program planning and development activities by participating in meetings and providing input on service design</li><li>Perform outreach and networking activities as needed to build relationships with strategic community partners to reach target client groups.</li><li>Provide support to other programs looking to connect their clients with FE services.</li></ul>What You Bring to the Team<ul><li>Bachelor’s Degree in Social Work, Finance, Business Administration, or a related field.&nbsp;</li><li>2+ years of experience working or volunteering in a community-based setting or the not-for-profit sector</li><li>Experience performing intake or outreach with marginalized and vulnerable populations, participation with a Community Volunteer Income Tax Program (CVITP) and/or coordinating a large volunteer program considered an asset.</li></ul>What Will Set You Apart<ul><li>Ability to adjust communication or teaching style to meet the needs of diverse groups of clients facing a variety of personal and systemic barriers.</li><li>Experience working from a client-centered, anti-oppressive framework.</li><li>Outstanding communication and interpersonal skills.</li><li>Detail-oriented, independent worker with strong organizational and time management skills.</li><li>Comfortable setting up mobile technology (e.g. laptops, Wi-Fi hub, projector, etc.).</li><li>Strong computer skills including MS Outlook, Word, Power Point and Excel.</li><li>Experience working with and mentoring volunteers and students with varied skill sets.</li><li>Strong understanding of intersectionality of race, age, sexuality, gender, ability, and the associated risks of poverty and homelessness. Those with lived experience of one or several of these dynamics are highly encouraged to apply.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

Client Care Specialist (2025-425-CP)

Victim Services of Peel (VSOP) mission is to provide comprehensive, trauma-informed, culturally responsive, 24/7 support to individuals and communities in the Region of Peel, helping them recover from the impact of crime or sudden tragedies. VSOP works in close partnership with Peel Regional Police and community partners to fulfill its mission and mandate.&nbsp;Position SummaryCrisis Intervention Counsellors provide immediate crisis counselling (in person and over the phone), emotional and practical supports to victims of crime and tragic circumstances in Peel Region. This includes but not limited to homicide, assault, human trafficking, intimate partner violence, sexual assault, gun violence, robbery and sudden tragedy such as suicide, motor vehicle or workplace accidents/fatalities, and sudden death.&nbsp;RESPONSIBILITIES:Client Services<ul><li>Respond immediately to requests for services from the Peel Regional Police and community agencies to provide crisis intervention, emotional support, and practical assistance to victim of crime and sudden tragic events by attending the scene.</li><li>Conduct needs assessments, facilitate linkages to the Safe Centre of Peel, nCourage Hub or internal VSOP Case Management Programs such as the South Asian Family Enrichment Program, VQRP+ High Risk Services, Sexual Assault Centre/AHT Programs, CARE, Transitional Housing Support Program or other external community services, dependent on the client’s needs and consent.</li><li>Assess safety concerns and critical care needs, develop/update individualized safety plans.</li><li>Advocate and liaise with other community agencies to provide wraparound support.&nbsp;</li><li>Attend bail court (when in-person service resumes) or virtually to as required to advocate for victims and document the outcome of bail hearings.</li><li>Work from a client centered approach, trauma informed, harm reduction, and anti – oppressive frameworks.</li><li>Maintain confidential client files, accurately documenting intervention/case notes in database.</li><li>Complete all required agency reporting including quantitative and qualitative data.</li><li>Support volunteers and placement students through coaching and mentoring.</li><li>Other duties as assigned.</li></ul>Education and Training Responsibilities:<ul><li>Assist in the training of staff and volunteers by actively participating in the onboarding and job training process; coach and mentor placement students.</li><li>Attend and present at periodic community events including but not limited to those geared towards youth, training of new police recruits &amp; agency fundraising activities.</li></ul>Outreach:<ul><li>Represent VSOP at a variety of community/stakeholder committees.</li><li>Participate in workshops and seminars to maintain and develop job related skills.</li><li>Actively engage in periodic fundraising events, representing the agency and supporting the event.</li></ul>Administrative and Organizational Responsibilities:<ul><li>Complete required documentation.</li><li>Complete all required statistical reports.</li><li>Complete monthly reports as determined by supervisor.</li><li>Submit expense reports in a timely manner.</li><li>Actively participate in monthly supervision sessions with Director of Client Services, including an annual performance appraisal.</li><li>Actively participate in Program Update and Staff meetings.</li><li>Participate in agency fundraising events.</li><li>Represent agency on committee(s) as determined by a Supervisor.</li><li>Maintain good staff and community relationships.</li><li>Contribute to and facilitate a welcoming and inclusive workplace environment.</li><li>Participate in relevant workshops and seminars to develop new skills as required by the agency.</li><li>Other related duties as assigned.</li></ul>EDUCATION:<ul><li>College or university diploma/degree in social or human services field including, but not limited to Social Work, Social Service Worker.</li></ul>EXPERIENCE AND KNOWLEDGE:<ul><li>One year experience working within a community agency providing crisis intervention and emotional support along with client advocacy services.</li><li>Knowledge and ability to work from a client centered, harm reduction, anti-oppression framework, that incorporates trauma and violence informed practice.</li><li>Strong assessment, interviewing and crisis intervention skills, including suicide risk assessment and safety planning particularly for those at risk of harm from intimate partner violence.</li><li>Knowledge of legal system (both criminal and family law), intimate partner violence, trauma, and the criminal justice system.</li><li>General knowledge of the social service system and community resources in the Region of Peel.</li><li>Bilingualism and/or ability to speak French and/or languages predominant in the Region of Peel will be considered a strong asset.</li></ul>SKILLS AND COMPETENCIES:<ul><li>Ability to maintain confidentiality, act with diplomacy and professionalism while exercising sound judgement in work with&nbsp;clients and external agencies.</li><li>Flexibility, time management and multi-tasking skills.</li><li>Exceptional interpersonal and communication skills&nbsp;</li><li>Excellent interpersonal skills with the ability to use conflict resolution skills as necessary.&nbsp;</li><li>Comfort working in a fast-paced environment which at times means working under pressure due to the nature of a crisis environment.</li><li>Computer proficiency including Microsoft Office and experience working with a client database.</li></ul>WORKING CONDITIONS:<ul><li>Position will require working from the multiple VSOP offices in Person, attending scenes and client meetings in the community, and attending VSOP court office as required and scheduled.&nbsp;</li><li>Successful completion of a Peel Regional Police detailed criminal background check and annual renewal check is required to secure and maintain employment.</li><li>Shifts on a 24/7 rotating basis including overnight weekend and statutory holiday shifts.</li><li>Position will require to attend/access Clinical Consultation.</li><li>Access to a car/drivers license required, Class ‘G’ License preferable. Minimum $1 million auto insurance policy with public liability/property damage coverage-submit proof of insurance annually.</li></ul>

Victim Services of Peel

Crisis Intervention Counsellor

Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full Time Court Support Counsellor&nbsp;Position Type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed Contract until March 31, 2026Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $55,000&nbsp;Reports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director of Client ServicesApplication Deadline: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; September 29, 2025Application Process: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit resume and cover letter to&nbsp;<a href="mailto:resumes@vspeel.org" target="_blank">resumes@vspeel.org</a>***PDF FORMAT ONLY***&nbsp;&nbsp;&nbsp; Applications in formats other than PDF will not be opened.VSOP is committed to equity, diversity, and inclusion. People from equity seeking groups are strongly encouraged to apply and self-identify.&nbsp;If we contact you, please advise us prior to the interview should you require any accommodation.Victim Services of Peel (VSOP) mission is to provide comprehensive, trauma-informed, culturally responsive, 24/7 support to individuals and communities in the Region of Peel, helping them recover from the impact of crime or sudden tragedies. VSOP works in close partnership with Peel Regional Police and community partners to fulfill its mission and mandate.Position Summary:The position will support the Bail Court Notification and Advocacy Program and involves supporting victims of crime at bail hearings, advocating on behalf of victims, court documentation, and providing timely notifications to enable victims to plan for their safety.&nbsp; This role also involves providing immediate crisis intervention, safety risk assessments, planning, and activating emergency safety supports and devices.&nbsp;ESSENTIAL FUNCTIONSDirect Service Responsibility:<ul><li>Provide safety assessments and advocate on behalf of victims during the bail hearing process.</li><li>Work from a client centered, trauma informed, harm reduction, and anti – oppressive frameworks.</li><li>Provide court support to victims of crime at bail hearings virtually or in person when requested.</li><li>Collaborate with court officials (e.g. crown attorney, Bail Vetter, Justice of the Peace, Judge etc.)</li><li>Document the outcome of Bail Hearings.</li><li>Provide timely bail court notifications alongside the Crisis Response Program.</li><li>Assess the critical safety and care needs as well as VQRP+ eligibility for clients immediately following their victimization.</li><li>Activate and provide all eligible emergency VQRP+ services such as urgent accommodation, lock changes, safety devices, necessities, and transportation etc.</li><li>Conduct individualized safety planning with persons who have been victimized through crime.</li><li>Facilitate linkages to the Safe Centre of Peel, nCourage Hub and/or internal VSOP Case Management Programs such as the South Asian Family Enrichment Program, VQRP+ High Risk Supports, Sexual Assault/AHT Programs, CARE, Transitional Housing Support Program or other external community services, dependent on the client’s needs and consent.</li><li>Respond to crisis situations and requests from Peel Regional Police and other community services for victim assistance when VSOP crisis counsellors are unavailable, or when Crisis Counsellors require additional support.</li><li>Maintain confidential client files and document client case notes within the VSOP database. </li><li>Discuss with individuals and families the effects of the cycle of violence and the effects of violence on children, along with other relevant VAW (Violence Against Women) information.</li><li>Cover vacant (sick and vacation) Crisis Response Program shifts</li><li>Other duties as assigned.</li></ul>Education and Training Responsibilities:<ul><li>On-board and support volunteers in the program.</li><li>On-board, support, and mentor student placements in the program.</li><li>Attend and present at periodic community events including but not limited to those geared towards youth, training of new police recruits &amp; agency fundraising activities</li></ul>Outreach:<ul><li>Represent VSOP at a variety of community/stakeholder committees.</li><li>Participate in workshops and seminars to maintain and develop job related skills.</li><li>Actively engage in periodic fundraising events, representing the agency and supporting the event.</li></ul>Administrative and Organizational Responsibilities:<ul><li>Complete required documentation.</li><li>Complete all required statistical reports.</li><li>Complete monthly reports as determined by supervisor.</li><li>Submit expense reports in a timely manner</li><li>Actively participate in monthly supervision sessions with Director of Client Services, including an annual performance appraisal.</li><li>Actively participate in Program Update and Staff meetings.</li><li>Participate in agency fundraising events.</li><li>Represent agency on committee(s) as determined by Director of Client Services.</li><li>Maintain good staff and community relationships.</li><li>Contribute to and facilitate a welcoming and inclusive workplace environment.</li><li>Participate in relevant workshops and seminars to develop new skills as required by the agency.</li><li>Other related duties as assigned.</li></ul>JOB SPECIFICATIONSEDUCATION:<ul><li>College or university diploma/degree in social or human services field including, but not limited to Social Work, Social Service Worker.</li></ul>EXPERIENCE AND KNOWLEDGE:<ul><li>Minimum of one - year experience working within a community agency providing community- based crisis intervention support, short term counselling, case management and advocacy services.</li><li>Knowledge and demonstrated ability to work from a client centered, harm reduction, anti-oppression framework, that incorporates trauma and violence informed practice. &nbsp;</li><li>Strong assessment, interviewing and crisis intervention skills, including suicide risk assessment and safety planning particularly for those at risk of harm from intimate partner violence.</li><li>Knowledge of legal system (both criminal and family law), intimate partner violence, trauma, and the criminal justice system.</li><li>Knowledge of the social service system and community resources in the Region of Peel.</li><li>Bilingualism and/or ability to speak French and/or languages predominant in the Region of Peel will be considered a strong asset.</li><li>Understands and demonstrates experience of working with diverse communities within the Region of Peel.</li></ul>SKILLS AND COMPETENCIES:<ul><li>Ability to maintain confidentiality, act with diplomacy and professionalism while exercising sound judgement in work with&nbsp;clients and external agencies.</li><li>Flexibility, time management and multi-tasking skills.</li><li>Exceptional interpersonal and communication skills </li><li>Excellent interpersonal skills with the ability to use conflict resolution skills as necessary. </li><li>Comfort working in a fast-paced environment which at times means working under pressure due to the nature of a crisis environment.</li><li>Computer proficiency including Microsoft Office and experience working with a client database.</li></ul>WORKING CONDITIONS:<ul><li>Position will require working from multiple VSOP offices in person, virtually, attending scenes and client meetings in the community when required, and attending VSOP court office in person as required and scheduled. </li><li>Successful completion of a Peel Regional Police detailed criminal background check and annual renewal check is required to secure and maintain employment.</li><li>Flexible shift schedules include working weekends and Statutory Holidays. </li><li>Position will require to attend/access Clinical Consultation.</li><li>Access to a car/drivers license required, Class ‘G’ License preferable. Minimum $1 million auto insurance policy with public liability/property damage coverage-submit proof of insurance annually.</li></ul>

Court Support Counsellor

Coordinator, Downtown Services and Drop In 


Location: Ottawa, Ontario 

Reports to: Assistant Director, Community Services 

Employment Status: Full-time Permanent 

Bargaining Unit Status: Included 

Annual Salary: $74,838.40 - $88,545.60 

Language requirements: English is essential; French is essential 

Bona Fide occupational requirement (BFOR): N/A 

Reference Number: 25-108 

Closing Date: September 30, 2025 

Vacancy: Yes 

Posting Stage: Internal 


Job Summary: 

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most 

comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health 

services, employment programs, emergency shelter, community, health and housing services, and justice 

programs to youth in the Ottawa area, serving between 2,500 and 3,000 at-risk individuals aged 12+ and 

their families every month. YSB employs 400 caring professionals in a unionized environment in over 21 

locations across Ottawa. 

Under the general supervision of the Director and with the immediate guidance of the Assistant Director, 

the Coordinator is responsible for the overall functioning and operation of the Downtown Services and 

Drop-In programs in accordance with the policies and procedures established by the Youth Services 

Bureau. 


Principal Duties: 


Staff &amp; Program Related: 

 • Support the effective recruitment, supervision, evaluation and training of unit staff and student 

placements as assigned 

 • Oversee and ensure the smooth day to day operations of the unit including the delegation of and 

coordination of essential daily activities 

 • Ensure timely preparation of staff schedules 

 • Facilitate unit staff meetings to assess program and client needs and outcomes 

 • Support Youth Engagement staff to effectively work with youth teams to achieve work plan 

outcomes 

 • Help to continue the development of effective peer supporter/adult staff working relationships, 

processes and procedures 

 • Continue to develop by-youth-for-youth programming at the drop-in 

 • Assist with the continued integration of on-site service partners (Health clinic staff; school staff; 

Wabano case management) with drop-in services 

 • Assign work to staff as appropriate 

 • Liaise with other services within Youth Services Bureau 

and within the community and participate in meetings as required 

 • Contribute to program evaluation &amp; service development including the identification of trends 

with program area 

 • Contribute to Quality Assurance activities and reports and participate in research activities as 

required. 

 • In conjunction with Director, work with Program Funders on program related activities 

 • Regularly scheduled or periodical on call services are required 

 • Ensure compliance with Agency policies and procedures, program policies, collective agreement 

and relevant legislation. 

 • Ensure safe working practices are followed and established by the Youth Services Bureau and 

the program 

 • Coordinate all assigned project activities 

 Clinical/Client 

 • Oversee and participate in admission/discharge planning as required 


 • Oversee Imminent Risk assessments and ensure proper safety plans and follow up plans are in 

place 

 • Provide direct services to clients as required 

 • Oversee planning of program defined celebrations and/or special events 

 • Oversee access and referrals to appropriate services within Youth Services Bureau and 

or Community 

 Central Services/ Administration: 

 • Ensure all administrative tasks are completed on time and in accordance with unit &amp; Youth 

Services Bureau policies, including preparation of schedules, shift summaries, discrepancy 

reports, submission of payroll, approvals of time off requests and data entry 

 • Prepare reports &amp; statistical report documentation or other reports as required by director or 

program funders 

 • Ensure electronic files maintained and current within established guidelines 

 • Support the administration of budget &amp; be accountable for spending 

 • Prepare for licensing and accreditation as required 

 • Maintain inventory supplies 


 Job Specifications/Qualifications: 

(The qualifications are appended to the job description and are not intended to be part of the job 

description) 

 • Diploma or degree in Social Work or relevant field 

 • Minimum 5 years’ experience in a related setting 

 • Minimum 2 years’ experience in a supervisory role 

 • Must have knowledge of drop-in-services and Housing First for Youth 

 • Proven organizational and administrative skills. 

 • Strong written and verbal communication skills. 

 • Demonstrated decision making and problem solving skills. 

 • Experience creating and delivering presentations 

 • Experience working with budgets 


 • Knowledge of ministries, guidelines, legislations, regulations and requirements 

 • Knowledge of Youth Services Bureau Programs and Activities as well as Policies and Procedures 

 • Knowledge of Community partnerships and available services 

 • Computer skills 

 • Experience working in a non-profit environment 

 • Knowledge of mental health issues in adolescents 

 • Experience in behavioural issues 

 • Knowledge of various therapeutic approaches as well as intervention strategies and techniques 

 • Availability to work flexible hours and assume on call responsibilities as required 

 • Oral and written fluency in English &amp; French is essential 

Additional Qualifications: 

 • Successful applicants will be required to provide a clear Criminal Record Check, Vulnerable 

Sector Check or Broad Police check obtained within the past six (6) months, as a condition of 

employment with YSB. 

 • To confirm language proficiency required for this position, successful candidates may be 

requested to undergo an oral and written assessment conducted by a third-party provider, 

arranged by YSB. Candidates must meet the minimum required linguistic profile before their 

employment start date. Formal education may be considered as sufficient demonstration of 

language proficiency, but is subject to review. 

 Disclaimer: 

This job description indicates the general nature and level of work expected of the incumbent. It is not 

designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of 

the incumbent. Incumbent may be asked to perform other duties as required. 


What we offer: 

 • An opportunity to join a vibrant team and be part of truly meaningful and rewarding work; 

 • 15 days of annual vacation + 1 personal day; 

 • 100% YSB-paid group health benefits; 

 • Pension plan from Day 1; 

 • A team where you get to be yourself everyday and where you have the freedom to innovate. 


Join us! 

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of 

our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, 

tell us your story and why you would make a great addition to our team. 


We know applying to a job takes time and thank all candidates for their interest. While we are not able 

to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do 

our best to provide feedback if that can be helpful. Please be advised that although ADP has embedded 

AI functions YSB does not use this AI function to make hiring decisions. All recruitment decisions 

including the screening of applications are made by our hiring team, who review each application with 

care and consideration. We value the individuality and potential of each applicant and strive to create an 

inclusive hiring experience. If you have any questions about our recruitment practices, we encourage you 

to reach out to our Talent Acquisition Coordinator. 


At YSB, we are committed to building a workforce that reflects the diversity of our community. We 

encourage applications from Indigenous peoples, racialized people, people with disabilities, people from 

the LGBTQ community and/or people with intersectional identities. Accommodation will be made 

available for applicants with a disability throughout the hiring process, kindly make your needs known in 

advance. 


All interested candidates are encouraged to apply. In the event a qualified candidate is not found, 

candidates that do not meet the qualifications indicated on the posting may be considered. Qualified 

candidates may be contacted at any time throughout the application window, upon the closing date. 


Résumé du poste : 

Sous la supervision générale du directeur et sous la supervision directe du directeur adjoint, le 

coordonnateur ou la coordonnatrice est responsable du fonctionnement général des services du centre-

ville et des programmes de halte-accueil, conformément aux politiques et procédures établies par le 

Bureau des services à la jeunesse. 

Personnel et programme : 

 • Soutenir le recrutement, la supervision, l’évaluation et la formation efficaces du personnel de 

l’unité et des stagiaires, selon les besoins. 

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 • Superviser et assurer le bon fonctionnement quotidien de l’unité, y compris la délégation et la 

coordination des activités quotidiennes essentielles. 

 • Assurer la préparation ponctuelle des horaires du personnel. 

 • Animer les réunions du personnel de l’unité afin d’évaluer les besoins et les résultats du 

programme et des clients. 

 • Soutenir le personnel de mobilisation des jeunes pour qu’il travaille efficacement avec les 

équipes de jeunes afin d’atteindre les objectifs du plan de travail. 

 • Contribuer au développement continu de relations de travail, de processus et de procédures 

efficaces entre pairs aidants et personnel adulte. 

 • Poursuivre le développement de programmes par les jeunes et pour les jeunes au sein du centre 

d’accueil. 

 • Contribuer à l’intégration continue des partenaires de services sur place (personnel de la 

clinique, personnel scolaire, gestion de cas Wabano) aux services du centre d’accueil. 

 • Attribuer les tâches au personnel, selon les besoins. 

 • Assurer la liaison avec les autres services du Bureau des services à la jeunesse et de la 

communauté, et participer aux réunions, au besoin. 

 • Contribuer à l’évaluation et au développement des services, notamment en identifiant les 

tendances dans le domaine. 

 • Contribuer aux activités et aux rapports d’assurance de la qualité, et participer aux activités de 

recherche, au besoin. 

 • Collaborer avec le directeur du programme et les bailleurs de fonds sur les activités liées au 

programme. 

 • Des services sur appel réguliers ou périodiques sont requis. 

 • Veiller au respect des politiques et procédures de l’agence, des politiques du programme, de la 

convention collective et de la législation en vigueur. 

 • Veiller au respect des pratiques de travail sécuritaires et à leur mise en place par le Bureau des 

services à la jeunesse et le programme. 

 • Coordonner toutes les activités de projet assignées. 

Clinique/Client 

 • Superviser et participer à la planification des admissions et des sorties, selon les besoins. 

 • Superviser les évaluations des risques imminents et s’assurer que des plans de sécurité et de 

suivi appropriés sont en place. 


 • Fournir des services directs aux clients, selon les besoins. 

 • Superviser la planification des célébrations et des événements spéciaux définis par le 

programme. 

 • Superviser l’accès et l’orientation vers les services appropriés au sein du Bureau des services à la 

jeunesse et de la communauté. 

 Services centraux/Administration : 

 • S’assurer que toutes les tâches administratives sont effectuées dans les délais et conformément 

aux politiques de l’unité et du Bureau des services à la jeunesse, y compris la préparation des 

horaires, les résumés des quarts de travail, les rapports d’anomalies, la soumission des paies, 

l’approbation des demandes de congés et la saisie des données. 

 • Préparer les rapports statistiques ou autres rapports requis par le directeur ou les bailleurs de 

fonds du programme. 

 • S’assurer que les fichiers électroniques sont tenus à jour et conformes aux directives établies. 

 • Soutenir la gestion du budget et être responsable des dépenses. 

 • Préparer les demandes de licences et d’agrément, le cas échéant. 

 • Tenir à jour l’inventaire de fournitures. 

Description du poste/Qualifications : 

(Les qualifications sont annexées à la description du poste et ne sont pas destinées à en faire partie.) 

 • Diplôme en travail social ou dans un domaine connexe 

 • Minimum de cinq ans d’expérience dans un milieu connexe 

 • Minimum de deux ans d’expérience dans un rôle de supervision 

 • Connaissance des services d’accueil et du programme Logement d’abord pour les jeunes 

 • Compétences organisationnelles et administratives avérées 

 • Excellentes compétences en communication écrite et orale 

 • Compétences avérées en prise de décision et en résolution de problèmes 

 • Expérience en création et en présentation de présentations 

 • Expérience en gestion budgétaire 

 • Connaissance des ministères, des lignes directrices, des lois, des règlements et des exigences 

 • Connaissance des programmes et activités du Bureau des services à la jeunesse, ainsi que des 

politiques et procédures 


 • Connaissance des partenariats communautaires et des services offerts 

 • Compétences informatiques 

 • Expérience de travail dans un milieu à but non lucratif 

 • Connaissance des problèmes de santé mentale chez les adolescents 

 • Expérience des problèmes de comportement 

 • Connaissance de diverses approches thérapeutiques ainsi que des stratégies et techniques 

d’intervention 

 • Disponibilité à travailler selon un horaire flexible et à assumer des responsabilités sur appel, au 

besoin 

 • La maîtrise de l’anglais et du français, à l’oral comme à l’écrit, est essentielle

35 clinical social worker Jobs