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Competition #2025-544-CCCrisis Specialist (2025-544-CC)Employment Type:(12-month Contract) Contract Salary, Bargaining Unit (1 Vacancy)&nbsp;Work Hours:37.5 hours/week Monday - Friday, 9am - 5pm with up to 3 weekend/holiday shifts per monthWork Setting:Onsite – Limited opportunities to work remotelySalary:$72,298.50Application Deadline:January 04, 2026&nbsp;by 11:59 pmWho We Are WoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp; communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our <a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions. Program Overview – Crisis Outreach Service for Seniors, Community Care This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors with mental health and substance misuse issues.&nbsp;&nbsp; This service is offered through a partnership between Woodgreen, St. Michaels Homes, South Riverdale Community Health Centre, Reconnect Community Health Services and LOFT Community Services. The service is a 7 day a week mobile crisis intervention and outreach service focused on individuals 65 years of age and older who have a mental health and/or substance use issues, with some exceptions for individuals 55 - 64 years of age, including those who are homeless.&nbsp; The service area is the City of Toronto. The population of focus for this service is frail, marginalized, at risk seniors, who may be homeless or vulnerably housed, living in poverty, and/or new immigrants.&nbsp;&nbsp; This position is responsible to WoodGreen’s Crisis Supervisor.&nbsp;&nbsp; This position is expected to carry out the services in accordance to WoodGreen’s policies and procedures, COSS’ mandate and procedures, Ministry of Health, and health related authorities, and all relevant legislation. What You Will Do<ul><li>Participate in crisis shifts; visit clients in their homes or community locations with a partner.</li><li>Assess client needs, develop and implement service plans with short and long term objectives.</li><li>Assist clients to access acute care and emergency services when appropriate, and help facilitate client discharges from local emergency departments.</li><li>Monitor clients, identifying additional needs, and reactivating supports, when warranted.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Liaise with convalescent care, transitional care, acute care, emergency departments, rehabilitation centres, and complex continuing care to ensure that clients who have been hospitalized have appropriate follow-up services.</li><li>Refer clients and caregivers to a range of community resources, including meals, drop-in centres, social recreational programs, clothing exchanges, etc.</li><li>Carry out service documentation requirements in a timely and professional manner.</li><li>Work with other team members and the partner agencies to develop and implement strategies which reduce client/caregiver dependencies on acute care and emergency departments.</li><li>Gather statistical and narrative information required for the program and organization.</li><li>Support team members and students and participate in team meetings</li><li>Ensure that anti-oppression, community development, and harm reduction principles are achieved in the program.</li><li>Participate in regular supervisory sessions and annual performance appraisals with the program manager.</li><li>Participate in ongoing training and education when appropriate.</li><li>Perform other related duties as required.</li></ul>What You Bring to the Team<ul><li>Masters of Social Work or post-graduate degree in relevant field MSW or Post-Graduate degree in a related area with 2+ years of extensive crisis/complex seniors experience or BSW with 5+ years of extensive crisis/complex/seniors’ experience</li><li>Registration in good standing with the Ontario College of Social workers and Social Service Workers or another relevant regulatory body in Ontario (e.g. CPRO or COTO). &nbsp;&nbsp;</li><li>Requires related experience in crisis support and demonstrated experience working with complex seniors</li></ul>What You Set You Apart<ul><li>Experience in crisis support/intervention.</li><li>Demonstrated experience in crisis support/intervention.</li><li>Demonstrated experience supporting seniors with mental health and substance use issues from a recovery and harm reduction approach</li><li>Proven ability in case management and supportive counseling skills</li><li>Strong assessment skills.</li><li>Demonstrated interpersonal skills.</li><li>Excellent verbal and written communications skills.</li><li>Demonstrated information and referral skills; and ability to effectively link client to supportive services.</li><li>Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders.</li><li>Proven ability to minimize barriers through service delivery for low income individuals with mental health and substance abuse issues</li><li>Ability to work from a client-centered approach.</li><li>Knowledge of issues affecting older adults and geriatric populations</li><li>Knowledge of the health sector and its related services.</li><li>Knowledge of community resources.</li><li>Demonstrated ability to follow policies, procedures, and adhere to legislation.</li><li>Understanding of clinical practices and care models.</li><li>Ability to exercise good judgment, flexibility, and contribute to the effective functioning of a multi-disciplinary interagency Crisis Service focused of older adults.</li><li>Applied computer skills (MS word, excel, and Internet).</li><li>Ability to use case management software is an asset (Pirouette).</li><li>Ability to communicate in another language is an asset.</li><li>Ability to work weekends, statutory holidays as required.</li></ul>

WoodGreen Community Services

Crisis Specialist (2025-544-CC)

Competition # 2025-539-CCSupervisor Walk-In Counselling &amp; Youth Outreach (2025-539-CC)Employment Type: Contract Salary (12 Months), Non-Bargaining Unit&nbsp;Work Hours: 35 hours/week - Mon, Thurs, Fri: 9am – 5pm | Tues &amp; Wed: 1pm - 9pmWork Setting: Hybrid – Opportunity to work remotely after orientation and training periodSalary: $75,000 – $82,000Application Deadline: January 8, 2026, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp;communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.Program Overview – Program, UnitThe Walk-in Counselling Program is an innovative mental health resource that provides immediate, free access to high-quality clinical counselling to a diverse client population. This Program offers an immediate, free counselling session to adults, couples, families, and youth on a walk-in basis, serving clients at their chosen time of need.&nbsp; The counselling service addresses a multitude of emotional/behavioural/social concerns, many serious and acute, with no restrictions based on age or catchment area.The Youth Outreach Team is a collaborative project between Michael Garron Hospital and WoodGreen Community Services, funded by the Slaight Family Foundation. This team provides outreach services to aid and uplift youth from the ages of 16-29 with complex mental health and/or substance use concerns in East Toronto. This position works on behalf of WoodGreen Community Services and is responsible for launching, operations, evaluation, and growth of a new community-based service for youth.What You Will Do<ul><li>Develop and update program manuals/protocols, and materials to ensure compliance with organizational, funder-specific, and accreditation standards and requirements.</li><li>Coordinate scheduling of staff and volunteers to ensure sufficient coverage for Walk-In Counseling.</li><li>Implement ongoing promotion/awareness building of program and related programs with the immediate and broader community, in conjunction with communications department.</li><li>Identify and implement mechanisms for community and client input to support organizational quality improvement measures and foster ongoing enhancement of the program.</li><li>Identify and actively participate in existing and new partnership initiatives to enhance the program and promote its reach and sustainability.</li><li>Engage in active outreach and stakeholder engagement to support development of the community of practice/network.</li><li>Complete statistical reports and submissions and maintain all records and forms regarding visits and program/activity enrollment, using a client information database in a timely manner.</li><li>Prepare and monitor program financial information, support development of funding proposals and develop and oversee WIC and YOT budgets and ensure it is adhered to.</li><li>Initiate, develop, and facilitate implementation of the evaluation framework for the program.</li><li>Support program development and evaluation activities to plan and implement new services and initiatives that build on and enhance the objectives of the program.</li><li>Provide clinical oversight, ongoing orientation, supervision, performance management, mentorship, training, and support to staff, volunteers, and students in the program.</li><li>Ensure compliance with organizational policies, Collective Agreement, and legislative requirements. </li><li>Ensure that the equity objectives and community development policies of the organization are achieved within the program.</li><li>Monitor staff performance targets and data quality annually by regularly reviewing documentation in client management systems, calls reports, statistics, and consultation with staff.</li><li>Follow up with referral source(s) to assess program eligibility, confirm receipt of referral, obtain additional information to support client care, and/or offer information on alternative sources of support if the client is deemed ineligible for the program.</li><li>Identify and actively participate in existing and new partnership initiatives to enhance the program and promote its reach and sustainability, as required.</li><li>Participate in system-level networks on behalf of WoodGreen and MGH.</li></ul>What You Bring to the Team<ul><li>M.S.W or Graduate degree in Psychology or graduate degree in related Field.</li><li>Member in good standing with Professional College in Ontario.</li><li>5+ years of clinical experience in mental health and/or substance use sector and demonstrated ability to develop effective services for individuals and communities facing these challenges.</li><li>5+ years of progressive leadership experience, in a unionized environment.</li><li>Personal knowledge and lived/living experience of issues that affect communities and populations served by WoodGreen is a strong asset </li><li>Meet the requirements to clinically supervise graduate-level students, Registered Social Workers and Registered Psychotherapists under the respective Colleges is preferred</li><li>Experience with supervising Peer Support Workers would be a strong asset</li><li>Demonstrated commitment to principles of social justice, anti-oppression, anti-racism, equity and inclusion</li></ul>What Will Set You Apart<ul><li>Demonstrated experience working within and/or supervising an interdisciplinary team</li><li>Demonstrated ability in supporting youth who have complex mental health and/or substance use issues, history of trauma, violence/abuse, chronic physical health issues, etc.</li><li>Comprehensive understanding and knowledge of mental health, addictions, children &amp; youth, health sector, and community resources.</li><li>Knowledge of, experience with, and demonstrated ability in providing therapeutic interventions, such as Narrative Therapy, Solution-Focused Therapy, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, Trauma-Informed approaches, etc.</li><li>Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.</li><li>Ability to demonstrate an anti-oppression approach to practice and work from a client-centered, anti-racism, harm reduction, and trauma informed approach is required. </li><li>Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinants of health.</li><li>Experience working with diverse and marginalized communities, including ethno-cultural and religious groups, LGBTQSS+ youth and youth adults, those impacted by poverty and those involved in youth justice.</li><li>Demonstrated ability to respond to crisis situations promptly and professionally while adhering to ethical and legal responsibilities.</li><li>Experience providing individual and/or group clinical supervision.</li><li>Experience in program development and evaluation.</li><li>Ability to develop, foster and maintain partnerships and develop and implement community development initiatives.</li><li>Strong organizational, leadership skills, team building skills, and strategic planning.</li><li>Experience in supervising staff, students, and volunteers.</li><li>Thorough knowledge of community resources</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

Supervisor Walk-In Counselling & Youth Outreach (2025-539-CC)

DepartmentClinical OperationsReports toSenior Manager, People &amp; Clinical PerformanceJob typeFull-Time, Permanent, Remote &nbsp;working onlyLocationOntario&nbsp;Posting Close DateWednesday January 7, 20206The opportunity&nbsp;Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a&nbsp;&nbsp;full-Time, permanent, remote &nbsp;working only&nbsp;to join the&nbsp;&nbsp;Clinical Operations&nbsp;team to help give more young people’s feelings a place to go. Reporting to the Senior Manager, People &amp; Clinical Performance, the successful candidate will support JOB OVERSIGHT. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!&nbsp;The responsibilities:&nbsp;People&nbsp;and&nbsp;Performance&nbsp;Management – accountable for front-line team&nbsp;performance, ensuring effective&nbsp;and&nbsp;efficient work, while meeting goals&nbsp;and&nbsp;KPIs&nbsp;&nbsp;<ul><li>Provide team leadership aligned with KHP values, You Matter and IDEA strategies while ensuring regular, consistent and equitable team and employee performance management of direct reports, in alignment with KPIs and success indicators </li><li>Review and assess skills and performance to ensure that the frontline team meets operational and clinical standards, in consultation with Clinical Operations, Quality Assurance and Workforce teams </li><li>Provide frontline team with regular evaluation of performance including regular supervisions </li><li>(individual and group), probationary reviews and annual Performance Appraisals </li><li>Responsible for performance management including the development and monitoring of performance improvement plans, investigation, disciplinary actions and termination </li><li>Responsible for ensuring collaboration, timely communication and alignment with the clinical operations team to support employee experience and performance management </li><li>Collaboration with the HR, Clinical Practice Specialist and Quality Assurance teams to support clear performance standards &nbsp;</li><li>Complete all required documentation including clinical review notes, supervision notes and annual Performance Appraisals &nbsp;</li></ul>People&nbsp;and&nbsp;Culture – providing employee engagement leadership&nbsp;and&nbsp;building a culture of excellence&nbsp;&nbsp;<ul><li>Responsible for providing employee coaching and supporting career development for </li><li>frontline staff &nbsp;</li><li>Embedding mission, vision and values-based leadership in self and teams including IDEA strategies, a company culture of mutual respect, open communication and accountability, YOU Matter and Collective Agreement principles &nbsp;</li><li>Responsible for supporting recruitment, retention&nbsp;and&nbsp;attrition&nbsp;and&nbsp;managing leaves&nbsp;and&nbsp;accommodations of the frontline teams in collaboration with functional leads</li><li>Support and develop well-being strategies and strategies for reducing empathic strain for all members of the front-line team in collaboration with the Clinical Practice Specialist team, frontline wellness teams and the organization's Well Being Champion team </li><li>Maintain strong relations with Union partners and implementation of Collective Agreements &nbsp;</li></ul>Regular&nbsp;and&nbsp;Effective Communication – in alignment with KHP Mission, Vision&nbsp;and&nbsp;Values, IDEA, You Matter&nbsp;and&nbsp;Collective Agreement principles&nbsp;&nbsp;<ul><li>Collaboration with HR and IDEA on strategies to ensure inclusion, diversity, equity and accessibility is embedded in everything we do </li><li>Responsible for maintaining effective communication amongst the frontline team, in collaboration with the clinical operations team, including regular team meetings, monthly newsletter, formal communications maintain effective communication amongst the frontline team. </li><li>Responsible for supporting the dissemination of information about Kids Help Phone, the organization, service performance, projects, wellness initiatives, etc. And engaging staff in Kids Help Phone initiatives &nbsp;</li></ul>Operational Excellence – participate in projects related to the growth&nbsp;and&nbsp;development of the frontline team&nbsp;and&nbsp;service&nbsp;&nbsp;<ul><li>Lead or collaborate on the development of specific projects, policies and strategies as they relate to frontline team requirements. &nbsp;</li><li>Responsible for the recruitment, hiring and onboarding of frontline staff </li><li>Responsible for identifying risks and developing mitigation strategies </li><li>Support change management for frontline staff </li><li>Support the development&nbsp;and&nbsp;ongoing implementation of bilingual support strategies</li><li>Intentional collaboration with the counselling operations team, HR and Workforce to ensure consistency and accountability across front line teams&nbsp;</li></ul>The qualifications&nbsp;<ul><li>A degree or diploma in applicable fields such as Social Work, Psychology or Sexology </li><li>Eligibility for registration with a relevant regulatory body is an asset </li><li>Excellent English oral and written skills. Bilingual in French and English is an asset. </li><li>2-4 years of supervisory or performance management experience is an asset </li><li>A demonstrated ability to manage and motivate staff, and engage colleagues, including those in leadership roles to create collaborative impact. </li><li>Experience in relevant industry such as helpline, mental health agency or crisis counselling related field with preference given to individuals having at least 5 years of experience in the social services sector </li><li>Demonstrated experience in counselling and crisis intervention (telephone counselling preferred) </li><li>Demonstrated ability to make timely decisions with good judgment &nbsp;</li><li>Demonstrated ability to manage multiple tasks effectively and efficiently, superior organizational skills and attention to detail, ability to work under deadline. </li><li>Entrepreneurial, creative, strategic minded and energetic &nbsp;</li><li>Conflict resolution skills, certifications an asset </li><li>Clear and compelling communication skills &nbsp;</li><li>Flexible and adaptable in a complex, changing environment &nbsp;</li><li>Commitment to the vision and goals of the organization </li><li>Understands ethical behavior and business practices and ensures that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization &nbsp;</li></ul>Requirements&nbsp;<ul><li>As this is a remote position, you must have stable internet and telephone lines and a workspace that promotes confidentiality and minimizes distractions. </li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work </li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check” </li><li>Ability to travel to KHP offices as required&nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!&nbsp;The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.&nbsp;About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. &nbsp;As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.&nbsp;Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Manager, People and Clinical Performance

Job Title: Community Outreach and Engagement Intern (Student Placement)Type: Hybrid Period: Jan- April, 2026 Application Deadline: [Dec 31st, 2025]About the Organization:Black Immigrants Thrive Coalition is an organization that supports Black immigrants through programs focused on job readiness, community engagement, education, and advocacy. We aim to enhance the well-being, empowerment, and sense of belonging of African Caribbean and Black&nbsp; communities.&nbsp;About the Role:We are seeking a Community Outreach and&nbsp; Engagement Intern to join Black Immigrants Thrive Coalition as part of our summer student placement opportunity. This hybrid role will provide experience in partnership outreach, community collaboration, and program support to strengthen relationships with organizations that serve Afro-Caribbean and Black immigrant communities.Responsibilities:Strategic Partnership Support: Assist in identifying, reaching out to, and engaging with potential partners, including community organizations, businesses, and service providers, to explore collaboration opportunities.Relationship Management: Support in&nbsp; maintaining and strengthening existing partnerships by supporting communication efforts, tracking engagement, and coordinating follow-ups.Event Coordination: Support in organizing collaborative community events, networking sessions, and workshops designed to enhance services for Black immigrants.Program Enhancement: Work with staff to integrate partnership-driven initiatives into existing programs that focus on career readiness, empowerment, and social integration.Outreach &amp; Engagement: Assist in outreach efforts to connect with community partners, assess mutual goals, and raise awareness about available resources and joint initiatives.Documentation &amp; Reporting: Track partnership outcomes, compile engagement reports, and contribute to evaluating collaboration effectiveness.Support Workshops: Collaborate with staff to facilitate workshops on topics such as career readiness, cultural adaptation, and building confidence.Documentation &amp; Feedback: Track program outcomes, gather participant feedback, and contribute to program evaluation and improvement efforts.Networking &amp; Collaboration: Engage with community partners and stakeholders to enhance service delivery and foster collaborative relationships.Skills and Qualifications:Currently enrolled as a student in a relevant field (e.g Social Work, Health Promotion, Community Education, etc.).Strong communication and interpersonal skills.An interest in social justice, community support, and advocacy.Ability to work collaboratively in a team and independently as needed.Strong organizational skills with attention to detail.Cultural awareness, empathy, and the ability to engage with diverse populations.Soft Skills:Adaptability, open-mindedness, and a proactive work approach.Patience and sensitivity in working with marginalized groups.Strong problem-solving skills and a willingness to learn.Enthusiasm for making a positive impact in the community.Benefits:Hands-on Experience: Gain experience in community engagement, outreach, and program support.Skill Development: Build skills in event coordination, communication, and advocacy.Networking: Develop professional relationships with community leaders and social work professionals.Meaningful Impact: Contribute to efforts that empower Black immigrants and promote social inclusion.Application Process:If you are interested in this opportunity, please submit your resume and cover letter to <a href="mailto:hr@blackimmigrantsthrivecoalition.ca" target="_blank">hr@blackimmigrantsthrivecoalition.ca</a> by April 15, 2025.We appreciate all applications; however, only those selected for further consideration will be contacted. Thank you for your interest in advancing community engagement through your internship.

Black Immigrant Thrives

Social Worker Intern (Community Outreach & Engagement) - Unpaid Internship Opportunity

Job Title: Community Support and Engagement Intern (Student Placement) 

Type: Hybrid 
Period: Winter 2026 
Application Deadline: [December 31st, 2025] 

About the Organization: 

Black Immigrants Thrive Coalition is an organization that supports Black immigrants 
through programs focused on job readiness, community engagement, education, and 
advocacy. We aim to enhance the well-being, empowerment, and sense of belonging of 
ACB communities. 

About the Role: 

We are seeking a Community Support and Engagement Intern to join the Black 
Immigrants Thrive Coalition as part of a student placement opportunity. This hybrid role 
will provide experience in community outreach, program support, and advocacy. 

Responsibilities: 

• Program Support: Assist in implementing programs that focus on job readiness, 
personal development, and social integration for newcomers 

• Event Coordination: Help organize community events, workshops, and support 
groups that promote empowerment, belonging, and skill-building. 

• Community Outreach: Participate in outreach efforts to connect with community 
members, understand their needs, and raise awareness about available 
resources. 

• Support Workshops: Collaborate with staff to facilitate workshops on topics 
such as career readiness, cultural adaptation, and building confidence. 

• Documentation &amp; Feedback: Track program outcomes, gather participant 
feedback, and contribute to program evaluation and improvement efforts. 

• Networking &amp; Collaboration: Engage with community partners and 
stakeholders to enhance service delivery and foster collaborative relationships. 


Skills and Qualifications: 

• Currently enrolled as a student in a relevant field (e.g Social Work, Health 
Promotion, Community Education, etc.). 

• Strong communication and interpersonal skills. 

• An interest in social justice, community support, and advocacy. 

• Ability to work collaboratively in a team and independently as needed. 

• Strong organizational skills with attention to detail. 

• Cultural awareness, empathy, and the ability to engage with diverse populations. 

Soft Skills: 

• Adaptability, open-mindedness, and a proactive work approach. 

• Patience and sensitivity in working with marginalized groups. 

• Strong problem-solving skills and a willingness to learn. 

• Enthusiasm for making a positive impact in the community. 

Benefits: 

• Hands-on Experience: Gain experience in community engagement, outreach, 
and program support. 

• Skill Development: Build skills in event coordination, communication, and 
advocacy. 

• Networking: Develop professional relationships with community leaders and 
social work professionals. 

• Meaningful Impact: Contribute to efforts that empower Black immigrants and 
promote social inclusion. 

Application Process: 

If you are interested in this opportunity, please submit your resume and cover letter to 
<a href="mailto:info@blackimmigrantsthrivecoalition.ca" target="_blank">info@blackimmigrantsthrivecoalition.ca</a> by December 31st, 2025

Community Support and Engagement Intern

This Volunteer Placement is Located in: Kingston, JamaicaStart Date: February 2026Placement Length: 5 monthsLanguage Requirements: EnglishOpen to Canadian Citizens and Permanent Residents of Canada onlyThe Volunteer’s Role The primary goal of this placement is to enhance the capabilities of the Caribbean Vulnerable Communities (CVC) and the Eastern Caribbean Alliance for Gender Equality (ECADE) in developing and executing monitoring and evaluation (M&amp;E) tools. These tools will effectively gauge the impact of their programs and services on the lived experiences of the LGBTQIA+ community across the Caribbean. As a volunteer, you'll collaborate with the team to design and implement M&amp;E frameworks that prioritize a gender-responsive approach.As a volunteer, you will:<ul><li>Conduct a thorough evaluation of the current monitoring and evaluation (M&amp;E) tools to assess their effectiveness and relevance in measuring program outcomes, ensuring that they meet the needs of all stakeholders involved.</li><li>Play an instrumental role in the design and development of new M&amp;E tools and indicators, ensuring they are well-aligned with organizational goals and capable of accurately tracking progress while providing meaningful insights for comprehensive reporting on the success of program execution.</li><li>Organize and facilitate engaging training sessions for team members to enhance their understanding of M&amp;E best practices, equipping them with the necessary skills and knowledge to effectively implement these practices in their day-to-day operations.</li></ul>Essential Requirements:<ul><li>A university degree in social or political sciences, international development, human rights, gender studies, social work, law, public policy, or a related discipline.</li></ul>Essential Background:<ul><li>At least 3 years of proven experience in roles associated with promoting gender equality, diversity, and/or issues related to women's development.</li><li>Experience in project monitoring and evaluation (M&amp;E) activities.</li><li>Familiarity with reporting procedures.</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us</h3>Cuso International (Cuso)&nbsp;is an international cooperation and development organization based in Canada that works to create social and economic opportunities for equity-deserving groups. Building on over sixty years of impactful work, we address global challenges by tackling the root causes of inequality. Working alongside our partners, we are focused on efforts to improve economic resilience, advance equity and inclusion for all, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Guided by our values of&nbsp;courage, inclusion, sustainability and accountability, Cuso combines innovative strategies and enduring partnerships to create lasting, meaningful change in communities across Africa, Latin America, the Caribbean, and Canada.&nbsp; Project -&nbsp;Partner -&nbsp;<h2>Benefits</h2><h3>Volunteer Support and Requirements&nbsp;</h3>Support PackageCuso International provides a comprehensive support package to ensure volunteers maintain a modest and healthy lifestyle aligned with local standards. This includes:&nbsp;<ul><li>Monthly living allowance&nbsp;</li><li>Accommodation&nbsp;</li><li>Health insurance (including required vaccinations and antimalarial medication)&nbsp;</li><li>Round-trip airfare and visa/work permit costs&nbsp;</li><li>Pre-placement, in-country and reintegration training (along with access to self-directed materials and online resources)&nbsp;</li><li>Ongoing local support&nbsp;</li><li>Access to the Employee Assistance Program during and after placement&nbsp;</li></ul>Selection and ScreeningIf you are shortlisted, you will need to:&nbsp;<ul><li>Confirm passport or permanent resident details for travel&nbsp;</li><li>Provide two professional references and one personal reference&nbsp;</li><li>Complete a language assessment during the initial phone interview&nbsp;</li><li>Pass a police check and medical clearance before departure&nbsp;</li><li>Comply with anti-terrorism checks&nbsp;</li><li>Agree to uphold the policy and &nbsp;</li></ul>Residency and Citizenship: Candidates are responsible for confirming how volunteering internationally may affect their citizenship or residency status. Canadian Permanent Residents should verify requirements with Immigration Canada before travel.&nbsp;Inclusion and Accessibility: Cuso International welcomes applicants from diverse backgrounds and equity-deserving groups. We provide reasonable accommodations throughout recruitment and placement. If you have accessibility needs, please contact us for support.&nbsp;Ready to Make a Difference? Apply to volunteer today!&nbsp;

Cuso International

Monitoring & Evaluation Officer - Volunteer in Jamaica

This Volunteer Placement is Located in: Kingston, JamaicaStart Date: February 2026Placement Length: 5 monthsLanguage Requirements: EnglishOpen to Canadian Citizens and Permanent Residents of Canada only<h3>The Volunteer’s Role</h3>The primary objective of this placement is to enhance the capabilities of the Caribbean Vulnerable Communities (CVC) in analyzing and interpreting research outcomes related to the lived experiences of the LGBTQIA+ community in the Caribbean. As a volunteer, you will assist the team in reviewing, compiling, and analyzing a range of research documents and findings through a gender-responsive perspective. Additionally, you will provide support to our partner, the Eastern Caribbean Alliance for Gender Equality (ECADE), in similar initiatives.As a volunteer, you will:<ul><li>Perform a review of existing research focused on the experiences of LGBTQIA+ individuals in the Caribbean.</li><li>Assist in advocacy efforts by utilizing research outcomes.</li></ul>Essential Requirements:<ul><li>University degree in social/political sciences, international development, human rights, gender studies, social work, law, public policy, or related field</li></ul>Essential Background:<ul><li>At least 3 years of proven experience in roles related to advancing gender equality and diversity, including matters affecting the LGBTQIA+ community.</li><li>Experience collaborating with civil society organizations.</li><li>Proficient in data analysis and measurement techniques.</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us</h3>Cuso International (Cuso) is an international cooperation and development organization based in Canada that works to create social and economic opportunities for equity-deserving groups. Building on over sixty years of impactful work, we address global challenges by tackling the root causes of inequality. Working alongside our partners, we are focused on efforts to improve economic resilience, advance equity and inclusion for all, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Guided by our values of&nbsp;courage, inclusion, sustainability and accountability, Cuso combines innovative strategies and enduring partnerships to create lasting, meaningful change in communities across Africa, Latin America, the Caribbean, and Canada.&nbsp;Project:&nbsp;Partner:<h2>Benefits</h2><h3>Volunteer Support and Requirements&nbsp;</h3>Support PackageCuso International provides a comprehensive support package to ensure volunteers maintain a modest and healthy lifestyle aligned with local standards. This includes:&nbsp;<ul><li>Monthly living allowance&nbsp;</li><li>Accommodation&nbsp;</li><li>Health insurance (including required vaccinations and antimalarial medication)&nbsp;</li><li>Round-trip airfare and visa/work permit costs&nbsp;</li><li>Pre-placement, in-country and reintegration training (along with access to self-directed materials and online resources)&nbsp;</li><li>Ongoing local support&nbsp;</li><li>Access to the Employee Assistance Program during and after placement&nbsp;</li></ul>Selection and ScreeningIf you are shortlisted, you will need to:&nbsp;<ul><li>Confirm passport or permanent resident details for travel&nbsp;</li><li>Provide two professional references and one personal reference&nbsp;</li><li>Complete a language assessment during the initial phone interview&nbsp;</li><li>Pass a police check and medical clearance before departure&nbsp;</li><li>Comply with anti-terrorism checks&nbsp;</li><li>Agree to uphold the policy and &nbsp;</li></ul>Residency and Citizenship: Candidates are responsible for confirming how volunteering internationally may affect their citizenship or residency status. Canadian Permanent Residents should verify requirements with Immigration Canada before travel.&nbsp;Inclusion and Accessibility: Cuso International welcomes applicants from diverse backgrounds and equity-deserving groups. We provide reasonable accommodations throughout recruitment and placement. If you have accessibility needs, please contact us for support.&nbsp;Ready to Make a Difference? Apply to volunteer today!&nbsp;

Gender Research Officer - Volunteer in Jamaica

Competition #2025-381-CCCrisis Worker (2025-381-CC)Employment Type:Casual, Bargaining Unit (1 Vacancy)Work Hours:We are seeking someone available to cover 1-3 scheduled/last minute shifts per week; shifts being 9am-5pm, Monday - Friday.Work Setting:Exclusively OnsiteSalary:$28.56/hourApplication Deadline:January 04, 2026&nbsp;by 11:59 pmProgram Overview – Crisis Outreach Service for Seniors, Community Care This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This service is offered through a partnership between WoodGreen, Haven Toronto, South Riverdale Community Health Centre, Reconnect Community Health Services, and LOFT Community Services with the goal of ensuring a continuum of care for seniors with cognitive, mental health, and substance use issues. Program Overview – Crisis Outreach Service for Seniors, Community Care&nbsp; This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This service is offered through a partnership between WoodGreen, Haven Toronto, South Riverdale Community Health Centre, Reconnect Community Health Services, and LOFT Community Services with the goal of ensuring a continuum of care for seniors with cognitive, mental health, and substance use issues. What You Will Do<ul><li>Participate in crisis shifts; going out to visit clients in their homes or other community locations with a partner.</li><li>Assist with providing preliminary assessment of risk in crisis situations.</li><li>Assess client needs, develop and initiate service plans with short and long term objectives.</li><li>Provide service navigation and coordination, assessment, and supportive counseling,</li><li>Assist clients to access acute care and emergency services when appropriate, and help facilitate client discharges from local emergency departments.</li><li>When appropriate, connect caregivers or others in the seniors’ homes with appropriate resources in the community.</li><li>Carry out service documentation requirements in a timely (same day) and professional manner.</li><li>Work with other team members and the partner agencies to develop and implement strategies which reduce client/caregiver dependencies on acute care and emergency departments.</li><li>Gather statistical and narrative information required for the program and organization.</li><li>Work flexible hours based on the needs of the clients, their caregiver, and the service.</li><li>Support team members and students</li><li>Ensure that anti-oppression, anti-racist, trauma-informed, community development, and harm reduction principles are achieved in the program.</li><li>Participate in ongoing training and education when appropriate.</li><li>Perform other related duties as required.</li></ul>What You Bring to the Team<ul><li>BSW or a related undergraduate degree.</li><li>Registration in good standing with the Ontario College of Social Workers and Social Service Workers or College of Registered Psychotherapists of Ontario or an equivalent.</li><li>2+ years’ experience in crisis support, intervention, conflict mediation, and supporting seniors with mental health and substance use issues from a recovery and harm reduction approach.</li></ul>What You Set You Apart<ul><li>Ability in case management and supportive counselling with strong assessment skills.</li><li>Demonstrated interpersonal skills, excellent verbal and written communications skills.</li><li>Ability to carry out service documentation requirements in a timely and professional manner.</li><li>Demonstrated information and referral skills and the ability to link clients to supportive services.</li><li>Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team.</li><li>Proven ability to minimize barriers through service delivery for low-income individuals with mental health and substance abuse issues.</li><li>Ability to work from a client-centered approach.</li><li>Knowledge of issues affecting older adults, geriatric populations, the health sector, community resources, and related services.</li><li>Demonstrated ability to follow policies, procedures, and adhere to legislation.</li><li>Understanding of clinical practices and care models.</li><li>Ability to exercise good judgment, flexibility, and contribute to the effective functioning of a multi-disciplinary interagency Crisis Service focused on older adults.</li><li>Applied computer skills (MS word, excel, and Internet).</li><li>Ability to use case management software is an asset (Pirouette).</li><li>Ability to communicate in another language is an asset.</li></ul>

Crisis Worker (2025-381-CC)

Hours: 35 hrs/week.Range: $56,453-$81,844Location: 30 College Street, TorontoPosition: Regular, Full-time (Unionized)Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots.</li></ul>Ready to make an impact:Position Summary: Reporting to the Supervisor, Children Services the Children Service Worker will:Key Responsibilities:1.&nbsp;Navigator within the school system and help to resolve issues that impact student learning (e.g., transitions between schools, suspensions, special education), and help link to educational services and supports to help achieve individual goals for our children;&nbsp;2.&nbsp;Work with school boards to determine student transportation needs.3. Facilitate access to support by providing information and referrals based on individual needs to support/reinforce strengths.4.&nbsp;Identify key service referral contacts and initiate /establish communication and referral protocols with organizations and agencies5.&nbsp;Facilitate the timely exchange of information between schools and societies, including utilizing and providing input as part of the monitoring and evaluation of local Joint Protocols for Student Achievement (JPSA) where they exist&nbsp;6.&nbsp;Leverage existing resources in the education systems through referrals and collaboration (e.g., Aboriginal Education Leads, and Student Success Leads); engagement with First Nations, Inuit and urban Indigenous communities and organizations7.&nbsp;Strengthen relationships among First Nation school authorities, societies and community partners8.&nbsp;Provide eligible children and youth with services and resources as appropriate9.&nbsp;Facilitate information sessions for children, youth, and families pertaining to academic success and resources.&nbsp;10.&nbsp;Build system capacity among society and educational staff on how to better meet educational needs.&nbsp;11.&nbsp;Regular interval report on outcome statistics based on identified criteria.12. Establish program planning, documentation and reporting systems/protocols.13.&nbsp;Develop administrative systems and establish evaluation tools for data collection asprescribed and other (i.e. number of First Nation school authorities).14.&nbsp;Foster communication and linkages with community agencies/organizations to improve access and mitigate barriers to educational services and supports.15.&nbsp;Other related duties and responsibilities as required.Minimum Qualifications and Skills:Experience And Skilled Knowledge Requirements<ul><li>Bachelor’s degree in education or a field related to working with children, youth, families, communities and First Nations, or a combination of education and experience.</li><li> Ontario Teaching Certificate with knowledge of the Educational Act and Special Education Services </li><li>Previous experience in the education sector. </li><li>Knowledge and linkages with the education sector to help resolve issues that may impact student learning. </li><li>Pass a vulnerable Sector police record check. </li><li>Literate in Aboriginal culture(s) and understanding of key cultural values. Knowledge and understanding of the Aboriginal historic context. </li><li>Knowledge of and sensitivity to the life experiences and needs of the youth community.</li><li>Knowledge of Aboriginal culture(s), particularly with respect to the urban Aboriginal population.&nbsp;</li><li> Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services.&nbsp;</li></ul>Preferred Skills/Capabilities&nbsp;<ul><li>Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services. </li><li>Excellent skills in engaging with and working with parents and school-aged children and youth.&nbsp;</li><li> Demonstrated understanding, and commitment to, integrating the NCFST’s Mission and values in to practice, service and relationships. </li><li>Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation. </li><li>Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong.&nbsp;</li></ul>*Please note that the successful candidate is required to complete a background check.&nbsp;Work Environment:<ul><li>Standard office environment; minimal physical demands.</li><li>Class G License and access to a vehicle</li></ul>Our Commitment:<ul><li>We are an Equal Opportunity Employer&nbsp;committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. </li><li>In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at&nbsp;<a href="mailto:hrncfst@nativechild.org" target="_blank">hrncfst@nativechild.org</a>.</li><li>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</li></ul>Come join our team - and help create a difference in the communityClosing Date: December 26, 2025.&nbsp;

Native Child and Family Services of Toronto

Education Liaison

Intake and Triage CoordinatorDate Posted: 12/11/2025 Req ID: 46389 Faculty/Division: UofT Scarborough Department: UTSC:AccessAbility Services Campus:&nbsp;University of Toronto Scarborough (UTSC) Position Number: 00058442About us: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.AccessAbility Services provides and coordinates services and programs that empower students with disabilities to maximize their educational potential and ensure that all students with disabilities can freely and actively participate in all facets of University life. We value diverse abilities as a source of strength and knowledge and are committed to promoting a culture of inclusion. The department works to increase awareness of inclusive values among all members of the University community while building strong student success.This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (<a href="https://governingcouncil.utoronto.ca/secretariat/policies/equity-diversity-and-excellence-statement-december-14-2006" target="_blank">Statement on Equity, Diversity &amp; Excellence</a>). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.Your opportunity: In this role, you will work collaboratively within a dynamic, multi-disciplinary team to provide holistic accommodations services and supports to students with disabilities. You will play a key part in ensuring an efficient intake and registration process, reviewing and assessing confidential medical and psychological documentation, and determining and implementing appropriate interim accommodations. You will liaise regularly with faculty, instructors, external service provides, community agencies, and internal university partners to support the effective delivery of accommodations and related services.&nbsp;Core responsibilities include assessing eligibility of students to access services, processing registrations and planning and implementing interim accommodations based on each student’s disability-related needs and strengths. You will also supervise front-line staff who provide support services to students, which include booking appointments, responding to enquiries regarding services and assisting with the arrangement of accommodations.Your responsibilities will include:<ul><li>Checking eligibility of students to access services</li><li>Applying the established Ontario Human Rights Commission (OHRC) Guidelines on Accessible Education to determine reasonable accommodations</li><li>Reading and assessing medical information to develop accommodations for students</li><li>Liaising with an inter-disciplinary support team on the best approach to provide student care and service</li><li>Advising course instructors and staff on student accommodations issues</li><li>Overseeing day-to-day service delivery requirements and operational needs (of front-line services)</li><li>Developing and revising business methods that support administrative workflow and objectives</li><li>Directing the activities of a group of staff-appointed employees all performing a similar function</li></ul>Essential Qualifications:<ul><li>Master's Degree in Social Work, Counselling, Education and/or a relevant disability-related field such as rehabilitation services, or equivalent combination of education and experience.</li><li>Minimum four years of related experience working with adults with learning and mental health disabilities with co-morbid conditions, including two years of experience completing intake and registration for students with disabilities, assessing a range of medical documentation and developing and implementing interim accommodations in a post-secondary or student services environment</li><li>Must have experience reviewing clinical documentation, including psycho-educational testing reports and psychological evaluations</li><li>Demonstrated experience dealing with persons in emotional distress or conflict</li><li>Experience supervising a small team and overseeing the planning and workflow of administrative support services (i.e. supporting front desk intake and registration services)</li><li>Excellent computer proficiency and experience working with Microsoft Word, Excel, PowerPoint, as well as scheduling and data management software (i.e. Clockwork)</li><li>Knowledge of service provision for students with hearing and visual disabilities</li><li>Must be committed to the principles of equity, diversity and inclusion and be able to demonstrate an understanding of the implication of disabilities as they relate to students' success at university</li><li>Demonstrated understanding of the strengths and challenges of youth and adults with mental health and learning disabilities and have knowledge of cultural views of disability</li><li>Excellent reading, oral and written communication skills, including presentation and facilitations skills</li><li>Sound critical-thinking and interpersonal skills</li><li>Demonstrated ability to synthesize knowledge and display sound judgement, attention to detail and a high degree of accuracy and ability to respond calmly and efficiently in crisis situations</li><li>Ability to work effectively both independently and within an inter-disciplinary team</li><li>Ability to exercise initiative, tact, discretion, problem-solving skills and work in a fast-paced environment</li><li>Knowledgeable about general academic structure of a University and specific requirements of academic courses and programs</li><li>Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and work environment</li></ul>Assets (Nonessential):<ul><li>Knowledge of assistive technology to support reading and writing (including voice recognition, text-to-speech, scheduling and organizational software)</li></ul>To be successful in this role you will be:<ul><li>Adaptable</li><li>Approachable</li><li>Communicator</li><li>Organized</li><li>Problem solver</li><li>Resourceful</li><li>Tactful</li><li>Team player</li></ul>Notes:<ul><li>Please note that the working hours for this position are Monday, Tuesday, Thursday 8:30AM - 4:30PM; &nbsp;Wednesday 9:30AM - 7:00PM; Friday 8:30AM - 4:15PM</li><li>Please apply to this posting through this link: <a href="https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator-/" target="_blank">https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator…</a></li></ul>Closing Date: 01/11/2026, 11:59PM ET Employee Group: USW&nbsp; Appointment Type: Budget - Continuing&nbsp; Schedule: Full-Time Pay Scale Group &amp; Hiring Zone: USW Pay Band 13 -- $86,340. with an annual step progression to a maximum of $110,415. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.&nbsp; Job Category: Administrative / Managerial&nbsp;Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.Diversity StatementThe University of Toronto embraces Diversity and is building a&nbsp;culture of belonging that increases our capacity to effectively&nbsp;address and serve the interests of our global community. We&nbsp;strongly encourage applications from Indigenous Peoples,&nbsp;Black and racialized persons, women, persons with&nbsp;disabilities, and people of diverse sexual and gender identities.&nbsp;We value applicants who have demonstrated a commitment to&nbsp;equity, diversity and inclusion and recognize that diverse&nbsp;perspectives, experiences, and expertise are essential to&nbsp;strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see&nbsp;<a href="http://uoft.me/UP" target="_blank">http://uoft.me/UP</a>.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact&nbsp;<a href="mailto:uoft.careers@utoronto.ca" target="_blank">uoft.careers@utoronto.ca</a>.

42 Social Worker Jobs in Ontario