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PROGRAM COORDINATOR – GRIMSBY (REMOTE)

Volunteer Role (Unpaid) | The Volunteer Well | https://volunteer-well.org/

Reports To: Chief Executive Officer • Location: Grimsby, Ontario — Remote (with occasional in-person events)

ABOUT US

The Volunteer Well is a Canadian non-profit on a mission to build a more inclusive, compassionate society by directly connecting volunteers ("givers") with individuals in need ("receivers"). Through our innovative direct-source volunteering model, we empower individuals, strengthen families, and unite communities — especially those facing systemic barriers, including women, seniors, new immigrants, low-income individuals, and marginalized groups.

We bring our mission to life through a digital portal, impactful programs and events, partnerships with businesses and philanthropists, and advocacy for generosity as a force for social change. We envision a world where kindness, justice, and human connection thrive — and we’re building it one connection at a time.

WHY YOU’LL LOVE VOLUNTEERING WITH US

This isn’t your average "stuff envelopes in a back room" volunteer gig. As part of The Volunteer Well team, you will:

• Join a passionate crew committed to strengthening communities and fostering real human connection.
• Grow your network and build meaningful relationships with like-minded people.
• Level up your skills with hands-on experience in program coordination, event planning, digital marketing, corporate relations, and operations the kind of experience that looks great on a resume and feels great in your heart.
• See your impact in real time as programs you help run change lives in the community.
• Feel the fulfillment of contributing to a cause built on inclusivity, generosity, and support for those in need.

THE ROLE

Reporting to the CEO, the Program Coordinator is the friendly force behind the scenes, providing event and administrative support across our key program areas and helping launch high-impact programs for the Grimsby and surrounding Niagara community.

Working closely with internal teams and external partners, you’ll help develop, implement, and evaluate initiatives in both virtual and in-person settings. You’ll be the go-to person for seamless event planning, smart scheduling, and an exceptional participant experience while helping grow The Volunteer Well’s community presence through strong relationships with government agencies, non-profits, and other stakeholders.

If you’re organized, detail-loving, and can juggle multiple priorities without breaking a sweat (or at least while smiling through it), this role is for you.

WHAT YOU’LL DO

Event & Program Coordination

• Plan, organize, and support events and programs with internal and external stakeholders.
• Coordinate event logistics, including venue booking, catering, AV setup, and scheduling.
• Ensure high-quality program delivery in both virtual and in-person environments.
• Keep program and event calendars accurate and up to date.
• Be the primary point of contact for event-related inquiries (a.k.a. the person with all the answers).

Administrative & Scheduling Support

• Schedule and coordinate meetings, events, and day-to-day project activities.
• Track and report key program metrics.
• Verify and update event schedules as needed.
• Help oversee the hiring of independent consultants — fitness instructors, art instructors, digital literacy educators, and language literacy teachers.

Stakeholder & Partner Engagement

• Facilitate communication and coordination with government agencies, non-profits, and community organizations.
• Support strategic initiatives by managing project tasks and collaborating with stakeholders.
• Solve problems within your scope and escalate concerns when needed.

Marketing & Communications

• Develop content for marketing materials and promotional campaigns.
• Draft internal and external communications that get people excited about our programs.

GOOD TO KNOW

• This is a remote-first role based in Grimsby. Occasional travel within the area for in-person events may be required, so access to reliable transportation is a plus.
• Occasional evening and weekend availability may be needed for events (that’s where the magic happens!).
• All you need is a computer, reliable internet, and a can-do attitude.

LIVED EXPERIENCE AND DIVERSITY STATEMENT

The Volunteer Well is committed to equity, diversity, and inclusion. We encourage applications from Indigenous, Black, racialized, and 2SLGBTQ+ communities, women, newcomers, persons with disabilities, low-income families, and other equity-deserving groups. We recognize that lived experience is a valuable asset and will be considered where applicable to the role.

READY TO DIVE IN?

Come make waves with us! Visit https://volunteer-well.org/ to apply. We can’t wait to meet you.