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Manager, Membership &amp; Loyalty StrategyRegular Full-Time(35 hours per week)ART + AUDIENCE&nbsp;+ LEARNINGBased in Toronto, the Art Gallery of Ontario (AGO) is among the largest art museums in North America, drawing close to one million visitors annually. With a collection of over 120,000 works—ranging from contemporary art to celebrated Indigenous and Canadian works and European masterpieces—the AGO offers something for every art lover.&nbsp;Join a leading cultural institution as we redefine membership and loyalty for today’s audiences.At the Art Gallery of Ontario (AGO), we believe membership is more than admission: it’s a relationship. We’re looking for a strategic, data-driven, and creative leader to help shape the next chapter of the AGO’s Membership &amp; Loyalty program, using customer insights, lifecycle thinking, and innovative engagement strategies to deepen value, retention, and belonging.As Manager, Membership &amp; Loyalty Strategy, you will design and optimize the full member journey, from attraction and acquisition to engagement, renewal, upgrades, and advocacy. You’ll work closely with our Customer Analytics and Marketing teams to segment audiences, personalize experiences, and deliver Member-first communication across digital and in-gallery touchpoints. You’ll help build an inclusive, community-anchored loyalty program that drives sustainable growth and meaningful impact.The rate of pay for this position is $89,180 - $111,456 per annum.What You’ll Do<ul><li>Design the full Member journey from awareness to referral, mapping key stages and developing strategies that drive engagement, repeat visitation, upgrades, and loyalty.</li><li>Build a modern loyalty framework including tiered benefits, experiential perks, and behavior-based recognition programs.</li><li>Use CRM, analytics, and automation tools to deliver personalized, timely, and relevant communications throughout the lifecycle.</li><li>Develop segmentation strategies (behavioural, demographic, attitudinal) and use insights to shape offers, benefits, and targeted messaging.</li><li>Lead multi-channel engagement, including digital, mobile, social, email, in-gallery, and direct mail communications that connect Members to AGO programs, exhibitions, and experiences.</li><li>Collaborate across the museum to embed membership thinking and strengthen value across all touchpoints.</li><li>Innovate new membership models, such as flexible terms, subscription-style options, institutional partnerships, and reciprocal opportunities.</li><li>Manage benefit structure reviews and influence pricing, upgrade pathways, and retention strategies.</li><li>Mentor and guide the Coordinator, Direct Marketing, fostering a culture of creativity, collaboration, and continuous improvement.</li><li>Monitor KPIs and optimize performance, using test-and-learn approaches to refine content, offers, engagement, and renewal strategies.</li></ul>&nbsp;What You Bring<ul><li>5+ years of experience in membership, loyalty, CRM marketing, or audience development, ideally within arts, culture, or mission-driven organizations.</li><li>Strong experience designing or delivering membership or loyalty programs with measurable results in retention, engagement, and revenue growth.</li><li>A strategic, analytical mindset with expertise in segmentation, audience insights, lifecycle design, and KPI tracking.</li><li>Hands-on experience with CRM systems and marketing automation platforms, with the ability to turn data into meaningful action.</li><li>Proven ability to develop multi-channel marketing strategies across digital, mobile, email, social, and in-person touchpoints.</li><li>Strong communication and storytelling abilities, with exceptional writing skills and a Member-first lens.</li><li>Demonstrated success collaborating across diverse teams and influencing without authority.</li><li>A passion for customer experience, innovation, and creating communities of belonging.</li><li>Knowledge of CASL and ethical data practices; arts/culture experience an asset.</li></ul>Why Join the AGOAt the AGO, we’re driven by art, people, and ideas. As part of the Brand &amp; Business division, you will play a pivotal role in shaping how audiences build long-term relationships with art and with the Gallery. You’ll be part of a collaborative, creative, and insights-driven team committed to accessibility, innovation, and visitor experience.&nbsp;We also offer a range of perks designed to help you enjoy art and life beyond the Gallery, including:<ul><li>Discounts to GoodLife Fitness.</li><li>Free tickets to every major exhibit at AGO.</li><li>Discounts&nbsp;to major attractions as a part of&nbsp;the Provincial/City Reciprocal Programs.</li><li>Free admission to the AGO for friends and family, discounts at the gift shop,&nbsp;bistro,&nbsp;and&nbsp;Learning&nbsp;Centre.</li></ul>Our commitment to Diversity, Equity, Inclusion and Accessibility:At the AGO, we lead global conversations from Toronto through extraordinary collections, exhibitions, and programs, reflecting the diverse community we serve. Committed to fostering inclusion, diversity, equity, and accessibility, we embed these values into our strategic plan and ongoing priorities.To Apply:Please submit your resume and cover letter outlining your relevant experience and qualifications online at&nbsp;<a href="https://app.jobvite.com/j?aj=ozimzfww&amp;s=Charity_Village" target="_blank">https://app.jobvite.com/j?aj=ozimzfww&amp;s=Charity_Village</a>. We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted.&nbsp;Our Applicant Tracking&nbsp;System (ATS) uses AI features to support efficiency and consistency, but all hiring decisions are made by our managers and HR team.The Art Gallery of Ontario is an Equal Opportunity Employer.

Art Gallery of Ontario

Manager, Membership & Loyalty Strategy

Design Intern (Student Placement) 

Role Overview: 

Young Bosses in Business Foundation (YBIB) is a youth-focused Canadian charity supporting 

entrepreneurship, leadership, and real-world skill-building for young people. 

The Design Intern supports YBIB’s visuals by creating clean, on-brand graphics and templates for 

social media, recruitment, events and program materials. Reports to the Communications Chair 

and Design Lead. 

Key Responsibilities: 

• Create Canva graphics for posts, stories, flyers, and event assets 
 • Maintain brand consistency and organize templates for reuse 
 • Support revisions and updates based on feedback 
 • Prepare simple design packages for campaign weeks or program cycles 
 

Skills &amp; Qualifications: 

• Best suited for college/university students enrolled in Graphic Design, Digital Media, 
Marketing, Communications, Visual Arts, UX/UI, or related programs 

• High school students looking to gain experience and complete community service hours are 
welcome to apply 

• Comfortable using or learning Canva,buffer, whatsapp and trello 
 • Strong attention to detail and openness to feedback 
 

What You’ll Gain: 

• Placement/community hours completed in a structured, supportive environment 
 • Real-world experience creating visual content for nonprofit campaigns 
 • Mentorship, guidance, and feedback from YBIB communications leadership 
 • Resume-building contributions you can clearly describe and showcase 
 • Reference support based on performance and consistency 

How to Apply: 

Email a brief note of interest and your resume to <a href="mailto:careers@youngbossesinbusiness.com" target="_blank">careers@youngbossesinbusiness.com</a> 



<a href="mailto:careers@youngbossesinbusiness.com" target="_blank">mailto:careers@youngbossesinbusiness.com</a>

Young Bosses in Business Foundation

Design Intern (Student Placement)

Content Creation Intern (Student Placement) 

Role Overview: 

Young Bosses in Business Foundation (YBIB) is a youth-focused Canadian charity supporting 

entrepreneurship, leadership, and real-world skill-building for young people. 

The Content Creation Intern creates platform-ready content for YBIB (short-form video, reels, 

trend-based content, edits). This role focuses on editing, trend awareness, and turning captured 

moments into engaging content across social platforms. Reports to the Communications Chair. 

Key Responsibilities: 

• Capture and edit short-form videos (Reels/TikToks) using phone-friendly tools 
(CapCut/in-app edits) 

• Add trendy hooks, captions/subtitles, and simple transitions 
 • Stay current on trends and suggest content ideas that match YBIB’s brand 
 • Prepare content packages/ fill Content Calendar using Buffer 
 • Attend YBIB events, including our one-day Youth Market, to capture content 
 • Collaborate with Marketing and Communications to align on daily/weekly content 
 

Skills &amp; Qualifications: 

• Best suited for college/university students enrolled in Digital Media, Content Creation, 
Film/Video, Marketing, Communications, or related programs 

• High school students looking to gain experience and complete community service hours are 
welcome to apply 

• Comfortable using or learning Buffer, canva, trello and whatsapp 
 

What You’ll Gain: 

• Placement/community hours completed in a structured, supportive environment 
 • Real-world experience creating and editing content for nonprofit social platforms 
 • Mentorship, guidance, and feedback from YBIB communications leadership 
 • Resume-building contributions you can clearly describe and showcase 
 • Reference support based on performance and consistency 

How to Apply: Email a brief note of interest and your resume to 

<a href="mailto:careers@youngbossesinbusiness.com" target="_blank">careers@youngbossesinbusiness.com</a>

Content Creation Intern (Student Placement)

Communications Intern (Student Placement) 

Role Overview: 

Young Bosses in Business Foundation (YBIB) is a youth-focused Canadian charity supporting 

entrepreneurship, leadership, and real-world skill-building for young people. 

The Communications Intern helps manage YBIB communications across social media, email, and 

web. This role supports planning, writing, scheduling, and keeping messaging consistent across 

platforms. Reports to the Communications Chair. 

Key Responsibilities: 

• Maintain a content calendar and weekly posting plan 
 • Write captions, short copy, and story prompts 
 • Schedule posts using Buffer (or learn quickly if new to it) 
 • Support newsletters/email communications (Mailchimp) as assigned 
 • Support website updates and maintenance as assigned (basic content updates) 
 • Support donor-facing communications support as assigned (in collaboration with Head of 

Donor Relations) 

• Keep content organized in shared folders and help maintain consistency 
 

Skills &amp; Qualifications: 

• Best suited for college/university students enrolled in Communications, Marketing, Digital 
Media, or related programs 

• High school students looking to gain experience and complete community service hours are 
welcome to apply 

• Strong writing skills, organization, and attention to detail 
 • Comfortable using or learning Google Suite, Buffer, and WhatsApp 
 

What You’ll Gain: 

• Placement/community hours completed in a structured, supportive environment 
 • Real-world experience managing communications across multiple platforms 
 • Mentorship, guidance, and feedback from YBIB communications leadership 
 • Resume-building contributions you can clearly describe and showcase 
 • Reference support based on performance and consistency 

How to Apply:Email a brief note of interest and your resume to 

<a href="mailto:careers@youngbossesinbusiness.com" target="_blank">careers@youngbossesinbusiness.com</a>

Communications Intern (Student Placement)

Marketing Intern (Student Placement) 

Role Overview: 

Young Bosses in Business Foundation (YBIB) is a youth-focused Canadian charity supporting 

entrepreneurship, leadership, and real-world skill-building for young people. 

The Marketing Intern supports YBIB’s visibility through on-the-ground content capture, 

promotion support, and youth-friendly storytelling. This role works closely with the 

communications team and helps capture real moments from programs and events. Reports to 

the Communications Chair. 

Key Responsibilities: 

• Build and maintain a weekly Promotion Checklist (what we’re promoting, key messages, 
target audiences, where it will be shared, and deadlines) in collaboration with the 

Communications Intern 

• Support weekly campaign planning (program recruitment, Youth Market promotion, 
volunteer/student recruitment, event promotion) and help turn priorities into clear action 

steps 

• Draft and assemble email campaign content for Mailchimp (subject lines, short copy, 
calls-to-action, and basic layout support) in collaboration with the Communications Intern 

• Help manage community outreach: share approved posts/flyers to relevant groups, schools, 
and community networks; maintain a simple outreach tracker (where/when shared + 

responses) 

• Coordinate partner and vendor promotion support (collect vendor spotlights, business 
handles, product photos, short descriptions; ensure content is organized and submitted to 

the Comms/Content team) 

• Support audience engagement planning: propose weekly engagement ideas (polls, Q&amp;As, 
“youth spotlight” prompts, community shoutouts) and collaborate with Communications to 

publish 

• Track weekly results at a high level (what went out + basic performance notes) and suggest 
improvements for the following week 

• Organize and upload any marketing-related assets (flyers, copy drafts, outreach lists, vendor 
info) to Google Drive with clear labels 

Event Days (As Scheduled / Seasonal) Optional 

• Lead event activation elements such as the YBIB t-shirt sale booth and/or photo booth 
(setup, signage, customer engagement, sales tracking support, and teardown) 




• Support live engagement for YBIB Live (guest prompts, audience 
interaction ideas, on-the-ground updates, and support with capturing key 

moments) 

• Help with event-day flow by welcoming guests, supporting youth vendors, and 
encouraging participation in interactive stations 


Skills &amp; Qualifications: 

• Best suited for college/university students enrolled in Marketing, Media, Communications, 
PR, Journalism, Digital Media, or related programs, and completing field placement hours 

• High school students looking to gain experience and complete community service hours are 
welcome to apply 

• Comfortable writing short, clear marketing copy (captions, email blurbs, calls-to-action) 
 • Comfortable using or learning Mailchimp for email campaigns and basic formatting/layout 
 • Strong organization skills and able to manage weekly deliverables (checklists, trackers, 

follow-ups) 

• Comfortable with community outreach and professional communication (email/DMs using 
approved messaging) 

• Comfortable using or learning Google Suite (Docs, Drive, Sheets) and working in shared 
folders 

• Reliable, responsive, and comfortable coordinating via WhatsApp 
 • Collaborative mindset and ability to work closely with the Communications Intern and other 

creative team members 

• Professional, respectful, and comfortable engaging with the public during events (as 
scheduled) 


What You’ll Gain: 

• Placement/community hours completed in a structured, supportive environment 
 • Real-world experience supporting nonprofit storytelling and community promotion 
 • Mentorship, guidance, and feedback from YBIB communications leadership 
 • Resume-building contributions you can clearly describe and showcase 
 • Reference support based on performance and consistency 

How to Apply: 

Email a brief note of interest and your resume to <a href="mailto:careers@youngbossesinbusiness.com" target="_blank">careers@youngbossesinbusiness.com</a> 


<ul>	<li>Event Days (As Scheduled / Seasonal) Optional </li>
</ul>

Marketing Intern (Student Placement)

Join Empowered Futures as our Director of Marketing &amp; Communications and help bring alignment, visibility, and cohesion to a dynamic group of creative teams dedicated to youth empowerment. We are a forward-thinking nonprofit committed to building confident, emotionally intelligent, and resourceful young adults through self-empowerment, mentorship, and community support.As our Director of Marketing &amp; Communications, you’ll oversee operational alignment across four subcommittees—Marketing &amp; Communications, Events, International Affairs, and Design Hub. While each subcommittee has its own Lead responsible for execution, your role ensures they are working in sync, timelines are transparent, and messaging remains cohesive.This role is ideal for someone who thrives on cross-functional collaboration, understands how to keep moving parts aligned, and enjoys building clarity behind the scenes. Your work will help prevent misalignment, improve team communication, and strengthen the impact of all public-facing initiatives—making you a key contributor to organizational continuity and campaign effectiveness.Responsibilities:<ul><li>Align the work of four subcommittees: Marketing &amp; Communications, Events, International Affairs, and Design Hub</li><li>Maintain visibility into subcommittee timelines and deliverables to support cohesive execution—without taking on execution yourself</li><li>Ensure cross-team awareness of campaigns, initiatives, and shared deadlines</li><li>Serve as the primary operational link between subcommittee Leads and the Board Member – Marketing</li><li>Facilitate updates, sync-ups, and cross-functional collaboration to keep teams aligned</li><li>Flag risks, overlaps, or gaps early and help subcommittees course-correct when needed</li><li>Help uphold brand consistency by monitoring messaging and visual alignment across deliverables</li><li>Ensure subcommittees have access to shared tools and timelines to support alignment and visibility</li><li>Support onboarding of new subcommittee members by providing operational context and structure</li><li>Promote a culture of transparency, accountability, and teamwork across the marketing function</li></ul>Qualifications:<ul><li>5+ years of experience in marketing operations, communications, project coordination, or team support</li><li>Education in Marketing, Communications, Business Administration, or a related field (preferred)</li><li>Strong organizational skills and the ability to connect high-level planning with team-level actions</li><li>Experience working across multiple teams or within a matrixed/volunteer environment</li><li>Proficient with Google Workspace and digital collaboration tools (e.g., Notion, Trello, Airtable)</li><li>Strong communication and relationship-building skills with a collaborative, team-oriented mindset</li><li>Ability to maintain structure without micromanaging</li><li>Comfortable working in a fully remote, volunteer-based setting</li><li>Passionate about youth empowerment, community engagement, and enabling creative teams</li></ul>Benefits:<ul><li>Empowering emerging adults with their growth and development</li><li>Innovating the movement towards mental wellness</li><li>Collaboration with multidisciplinary senior board members</li><li>Growing your professional network</li><li>Room for advancement and growth within the organization</li></ul>Join our team and make a meaningful impact on the lives of young adults while shaping a brighter future for mental health and well-being. Together, we can inspire hope and create lasting change. Apply now!This is a part-time and unpaid position with a recommended of 8 -10 per hours a weekNOTE: Please be sure to check your inbox, including spam and junk folder, for any correspondence regarding your application status. Emails may occasionally be filtered by mistake. &nbsp;

Empowered Futures

Director of Marketing & Communications

York Region Educational Services (YRES) is dedicated to leading community volunteerism as a proud recipient of Canada's Volunteer Award, through providing a wide range of volunteer positions in communities in the Greater Vancouver Area, Greater Toronto Area, Ottawa, and Alberta. We are looking for a YRES Library Booth Assistant —someone devoted to giving back to their community, making an impact, and who loves socializing.YRES Library Booth Assistant is responsible for:&nbsp; - Greeting visitors - Conversation support - Taking photos - Helping count inventory of items that were brought - Providing feedback on the event&nbsp; - Arriving to the event independentlyLocation:&nbsp; Markham Village Library: 6031 Hwy 7, Markham, ON L3P 3A7Date &amp; Time:&nbsp; Sunday, February 1stShift: TBDBenefits:&nbsp; - Volunteer hours count toward OSSD (High School Graduation)&nbsp; - Develop and enhance transferrable soft skills like leadership, teamwork, and communication&nbsp; - Gain experience and skills that are resumé-worthy - Free training&nbsp; - Free networking opportunities

York Region Educational Services

YRES Library Booth Assistant (Info Session, Markham Village Library)

York Region Educational Services (YRES) is dedicated to leading community volunteerism as a proud recipient of Canada's Volunteer Award, through providing a wide range of volunteer positions in communities in the Greater Vancouver Area, Greater Toronto Area, Ottawa, and Alberta. We are looking for a YRES Library Booth Assistant —someone devoted to giving back to their community, making an impact, and who loves socializing.The YRES Library Booth Assistant is responsible for:&nbsp; - Greeting visitors - Conversation support - Taking photos - Helping count inventory of items that were brought - Providing feedback on the event&nbsp; - Arriving to the event independentlyLocation:&nbsp; Aaniin Library: 5665 14th Ave, Markham, ON L3S 3K5Date &amp; Time:&nbsp; Wednesday, February 4th Wednesday February 18thShift: TBDBenefits:&nbsp; - Volunteer hours count toward OSSD (High School Graduation)&nbsp; - Develop and enhance transferrable soft skills like leadership, teamwork, and communication&nbsp; - Gain experience and skills that are resumé-worthy - Free training&nbsp; - Free networking opportunities

YRES Library Booth Assistant (Info Session, Aaniin Library)

York Region Educational Services (YRES) is dedicated to leading community volunteerism as a proud recipient of Canada's Volunteer Award, through providing a wide range of volunteer positions in communities in the Greater Vancouver Area, Greater Toronto Area, Ottawa, and Alberta. We are looking for a Library Booth Assistant—someone devoted to giving back to their community, making an impact, and who loves socializing.The YRES Library Booth Assistant &nbsp;is responsible for:&nbsp; - Greeting visitors - Conversation support - Taking photos - Helping count inventory of items that were brought - Providing feedback on the event&nbsp; - Arriving to the event independentlyLocation:&nbsp; Angus Glen Library: 3990 Major Mackenzie Dr E, Markham, ON L6C 1P8Date &amp; Time:&nbsp; Saturday, February 28thShift: TBDBenefits:&nbsp; - Volunteer hours count toward OSSD (High School Graduation)&nbsp; - Develop and enhance transferrable soft skills like leadership, teamwork, and communication&nbsp; - Gain experience and skills that are resumé-worthy - Free training&nbsp; - Free networking opportunities

YRES Library Booth Assistant (Info Session, Angus Glen Library) 

York Region Educational Services (YRES) is dedicated to leading community volunteerism as a proud recipient of Canada's Volunteer Award, through providing a wide range of volunteer positions in communities in the Greater Vancouver Area, Greater Toronto Area, Ottawa, and Alberta. We are looking for a Library Booth Assistant—someone devoted to giving back to their community, making an impact, and who loves socializing.The YRES Library Booth Assistant is responsible for:&nbsp; - Greeting visitors - Conversation support - Taking photos - Helping count inventory of items that were brought - Providing feedback on the event&nbsp; - Arriving to the event independentlyLocation:&nbsp; Unionville Public Library: 15 Library Ln, Unionville, ON L3R 5C4Date &amp; Time:&nbsp; Wednesday, February 25thShift: TBDBenefits:&nbsp; - Volunteer hours count toward OSSD (High School Graduation)&nbsp; - Develop and enhance transferrable soft skills like leadership, teamwork, and communication&nbsp; - Gain experience and skills that are resumé-worthy - Free training&nbsp; - Free networking opportunities

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