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Lead an organization with a mission to connect residents in the communities served with the support, service and care they need throughout their lifelong journey. Established in 1988, Community Care Northumberland (CCN) is a not-for-profit organization that provides nutrition, transportation, wellness, in-home and hospice services to residents of Northumberland County. Community Care Northumberland strives to be the best multi-service, not for profit, volunteer driven community support agency in Northumberland County, through connecting residents in the communities served with the support, service and care they need throughout their lifelong journey. Led by a dynamic volunteer Board of Directors, CCN prides itself on delivering the best possible care and excellent client services through a dedicated team of qualified staff and volunteers who provide a variety of important support programs to seniors, adults with disabilities, those recovering from illness or injury, and hospice clients, and their caregivers and loved ones. CCN is also proud to work in partnership with other health and social service providers and community agencies in Northumberland County and the municipalities of Cobourg, Port Hope, Trent Hills, Brighton, Hamilton, Alnwick/Haldimand, and Cramahe. Following the decision of the current Chief Executive Officer to retire after a successful tenure of thirty-six years, the Board is looking for a leader to provide visionary leadership and strategic direction to the organization, ensuring the delivery of high-quality care to the community. Strong communication, relationship-building, orientation to fundraising and problem-solving skills are essential, as is a commitment to equity, inclusivity, and the well-being of underserved communities. Leveraging relationships and networks with external stakeholders and funders, the CEO, in partnership with the Board, will advocate for the organization and those it serves, advancing the delivery of integrated, high-quality, home and hospice care. The ideal candidate will have extensive experience in healthcare leadership, a deep understanding of the challenges facing vulnerable sectors, and a proven track record of successfully navigating complex relationships with funders and community partners. Strong strategic planning, financial management, and advocacy skills are critical. The CEO will hold a graduate degree, ideally at the master’s level, in health administration, health sciences, business administration, or another relevant field. As a visionary organizational leader and strategic community partner the CEO will promote a culture of collaboration, excellence and continuous improvement while demonstrating an understanding of working in a culturally diverse and changing community environment. Together with the Board, the CEO will set the organizational tone, embodying its values and culture, while modelling behaviors that inspire employees to achieve their best in advancing CCNs’ strategic goals. The CEO will also work to support the development of Ontario Health Teams and maintain a positive relationship with Ontario Health. The closing date for applications is Friday August 8, 2025. To obtain more information or to express your interest in this leadership opportunity please call Tony Woolgar at 416 902 2974 or forward your resume, in complete confidence, to <a href="mailto:tony.woolgar@lesp.ca" target="_blank">tony.woolgar@lesp.ca</a> and <a href="mailto:liz@lizlatimer.ca" target="_blank">liz@lizlatimer.ca</a>. To learn more about Community Care Northumberland please visit their web site at <a href="http://www.commcare.ca" target="_blank">www.commcare.ca</a>. &nbsp;LEGACY PARTNERS Legacy Executive Search Partners 3080 Yonge St, Suite 6060, Toronto, Ontario, M4N 3N1Please send your resume and cover letter to <a href="mailto:tony.woolgar@lesp.ca" target="_blank">tony.woolgar@lesp.ca</a>

Legacy  Partners - Community Care Northumberland

Chief Executive Officer

Shelter Manager (Non-Union Position)Full-Time Permanent For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact from trauma. Our core operations include a 38-bed emergency shelter for women and their children who are homeless or fleeing violence. We also offer Community Support and Outreach programs that provide aftercare, follow-up support, and transitional housing assistance for women living in the community who are homeless or at risk of becoming homeless. These programs are designed not only to provide safety and stability but also to reduce the isolation that often accompanies abuse. Nellie’s is currently seeking a Manager, Shelter to provide leadership and day-to-day oversight of shelter operations, including frontline services, administration, and client support. This role is responsible for ensuring that staff—including part-time employees, relief workers, students, and volunteers—are equipped with the tools and resources they need to provide client-centered support grounded in feminist, anti-racist, and anti-oppressive principles. Nellie’s is committed to building a team that reflects the diverse communities we serve. This position is open to all women*. *Women includes individuals who self-identify as women, femme, and/or female, including trans women, cisgender women, and non-binary people who identify as femme or female-presenting. Applications from equity-seeking groups are strongly encouraged. JOB DESCRIPTION Operations &amp; Program Support<ul>	<li>Manage day-to-day shelter operations to ensure effective service delivery.</li>	<li>Support case management processes and respond to crises as required.</li>	<li>Supervise frontline staff to ensure efficient shelter operations.</li>	<li>Collaborate with the Program Director or designate to develop and implement short- and long-term program goals in alignment with funder requirements and strategic priorities.</li>	<li>Assist in the development of new services and programming for women and children based on emerging community needs.</li>	<li>Oversee program activities, data collection, and reporting to meet internal and funder requirements.</li>	<li>Support fund development efforts by providing program and service information.</li>	<li>Manage community relations and respond to external inquiries.</li>	<li>Conduct investigations into internal client complaints and see through resolutions in accordance with Nellie’s reporting policy.</li></ul>Staff Management &amp; Support<ul>	<li>Participate in the recruitment, onboarding, and training of staff, placement students, and volunteers.</li>	<li>Provide regular coaching, and performance evaluations for staff.</li>	<li>Ensure that regular supervision is being conducted.</li>	<li>Maintain up-to-date performance management files.</li>	<li>Ensure regular audits of all supervision and performance management files.</li>	<li>Facilitate communication between management and staff.</li>	<li>Support staff development through training opportunities and a professional growth program.</li>	<li>Mediate workplace conflicts when necessary.</li>	<li>Conducting audits of WISH and SMIS for data integrity and risk mitigation.</li></ul>Community Engagement &amp; Sector Liaison<ul>	<li>Represent Nellie’s at sectoral tables and advocacy initiatives.</li>	<li>Promote shelter programs in the community and maintain positive relationships with partner organizations.</li></ul>Administrative Responsibilities<ul>	<li>Oversee shelter-related expenses, including petty cash and PNA reconciliation.</li>	<li>Assist in preparing correspondence, reports, meeting minutes, and other documentation.</li>	<li>Ensure all policy documents are up-to-date and accessible.</li>	<li>Submit program statistics and funder reports on schedule.</li>	<li>Maintain strong operational systems to track supports, activities, and statistics.</li>	<li>Ensure compliance with health and safety regulations for both staff and program participants.</li>	<li>Organize and facilitate regular team meetings.</li>	<li>Oversee incident reporting and complete WSIB forms when required.</li></ul>Human Resources<ul>	<li>Participate in hiring shelter personnel and overseeing timecard compliance.</li>	<li>Address disciplinary issues and participate in grievance procedures in line with union guidelines.</li></ul>Facilities Oversight<ul>	<li>Provide leadership in the overall management of the shelter facility to ensure a safe, secure, and welcoming environment for residents, staff, and visitors.</li>	<li>Oversee day-to-day facility operations in collaboration with the maintenance team and external contractors, ensuring timely response to repairs, maintenance requests, and health and safety concerns.</li>	<li>Ensure the shelter space is maintained in compliance with public health, fire safety, and accessibility standards.</li>	<li>Liaise with property management, City officials, and vendors as required to support building operations and capital improvements.</li>	<li>Participate in facilities planning to support program delivery and resident well-being, including space use, furniture/equipment needs, and emergency preparedness.</li>	<li>Monitor shelter occupancy and physical resources to ensure adequate space and supplies for client needs.</li></ul>General<ul>	<li>Adhere to Nellie’s policies, procedures, and organizational values.</li>	<li>Provide leadership to direct reports and support their areas of responsibility.</li>	<li>Maintain a cooperative team environment and contribute to overall agency operations.</li>	<li>Attend and participate in staff meetings and team-building events.</li>	<li>Other duties as assigned by the Program Director or designate.</li>	<li>Prioritize tasks in consultation with the Program Director based on organizational needs.</li></ul>QUALIFICATIONS<ul>	<li>BSW or a related degree; must be in good standing with the Ontario College of Social Workers and Social Service Workers.</li>	<li>Minimum 7–10 years of progressive experience in the social services sector, including 3–5 years in a management role.</li>	<li>Experience in a unionized work environment preferred.</li>	<li>Strong commitment to anti-oppression, equity, and social justice principles.</li>	<li>Demonstrated professionalism and collaboration across departments.</li>	<li>Experience in program development, facilitation, and staff training an asset.</li>	<li>Knowledge of the VAW sector, relevant legislation, and sector best practices.</li>	<li>Strong interpersonal skills and community engagement experience.</li>	<li>Highly organized, able to multitask, and meet deadlines in a fast-paced environment.</li>	<li>Strong problem-solving and decision-making abilities.</li>	<li>Ability to work independently and as part of a multidisciplinary team.</li>	<li>Availability for evening and weekend work as needed.</li>	<li>Valid First Aid/CPR certification.</li>	<li>Asset certifications: CPI, ASIST, Mental Health First Aid, or CBT.</li></ul>Full-Time Permanent Hours: 35 hrs/week – Monday to Friday, back-up on-call, some weekends and evenings as required. Salary: $75,000 annually Only those candidates who will be interviewed will be contacted.&nbsp; The successful candidate will be required to obtain a Police Records Check for the vulnerable sector. Nellie’s is a unionized workplace with the Workers United Canada Council.

Nellie's

Shelter Manager

Canadian Mental Health Association 

BC Division (Lower Mainland Branch) 

Executive Director 

We respectfully acknowledge xÊ·mÉÎ¸kÊ·ÉyÌÉm (Musqueam), Skwxwú7mesh (Squamish), 

sÉlÌilwÉtaÊÉ¬ (Tsleil-Waututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose 

traditional, unceded lands the CMHA BC offices are located. 

Founded in 1918, the Canadian Mental Health Association (CMHA) is Canada’s most 

established and extensive community mental health organization. With a federated structure 

that spans 87 locations across the country, CMHA provides advocacy, resources, and programs 

that promote mental health, prevent illness, support recovery and resilience, and enable 

Canadians to thrive. CMHA BC is committed to advancing the goals of the Truth and 

Reconciliation Commission, working in partnership with Indigenous communities, and promoting 

culturally safe and inclusive services. 

CMHA BC operates with a deep commitment to transparency, accountability, person-centred 

support, and the inclusion of people with lived experience in decision-making. Through its wide-

reaching network of community-based programs, including those focused on mental health 

promotion, suicide prevention, peer navigation, housing, and youth services, CMHA BC is a 

trusted leader in transforming mental health care across the province. 

It is within this context that CMHA BC invites nominations and applications for the role of 

Executive Director (ED) of the Lower Mainland Branch—a unique opportunity to lead a new 

entity in the context of the changing landscape of mental health needs in the province. This is a 

pivotal leadership moment, offering the chance to help build one of CMHA’s most historically 

significant branches and co-create a renewed, values-aligned organization with an experienced, 

steady team already in place. 

The Executive Director will be responsible for anchoring the newly reconstituted Lower Mainland 

Branch through a period of transformation and renewal. This is a mission-critical hire. Reporting 

to the Board of Directors and supported by CMHA BC and CMHA National, the ED will bring 

clarity, confidence, and compassion, working to stabilize operations, to continue fostering 

community trust, and to thoughtfully optimize internal functions, particularly in finance, HR, and 

corporate services. 

Rather than prioritizing immediate expansion or aggressive growth, this role demands a 

grounded, servant leader: someone who listens deeply, leads with empathy, and builds 

relationships across program areas, funders, and partners. The successful candidate will 

understand BC’s mental health and social service systems and demonstrate strong, felt 

leadership. 


<a href="https://cmha.ca/" target="_blank">https://cmha.ca/</a>
<a href="https://bc.cmha.ca/" target="_blank">https://bc.cmha.ca/</a>


Qualifications 

Among the qualifications being sought in candidates, the incoming leader must have a deep and 

abiding commitment to advancing reconciliation, equity, diversity, inclusion, and accessibility in 

all its forms and must believe, intrinsically, in the importance of leading with curiosity and 

welcoming ideas that can later be synthesized and turned into possibility. While all candidates 

are encouraged to apply and, in so doing, share how they see themselves adding value to the 

CMHA BC environment, the following credentials and/or experiences are seen as possible 

markers of the candidates most likely to realize success in the role: A) senior leadership 

experience in community-based mental health, housing, addictions, or social services within the 

BC context; B) a demonstrable track record of stabilizing, building, or reconstituting teams and 

organizations through complexity or transition; C) an empathetic, trauma-informed leadership 

style rooted in humility, collaboration, and relationship-building; and D) a commitment to 

governance transparency, operational accountability, and inclusive engagement with staff, 

volunteers, funders, and communities. 

The salary range for this position is $140,000.00 to $150,000.00 CAD, commensurate with 

experience. 

How to Apply 

CMHA BC is an equity employer and encourages applications from women, persons with 

disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all 

sexual orientations and genders, and others who may contribute to our further diversification. 

CMHA BC is partnering with BES Executive Search, a firm committed to ensuring every search 

mandate engages a pluralistic, inclusive, and intersectional range of candidates. Applicants are 

guided through what BES calls The BES Experience—a thoughtful, candidate-centred process 

that meets candidates with support and care at every point of the search process. 

All interested applicants are encouraged to apply by clicking here. 

In accordance with the Accessible British Columbia Act (ABCA), applicants living with a 

disability will be provided with accommodation throughout the search process, at no cost and 

without bias. Should accommodations be required, please make Helen Mekonen aware by 

emailing <a href="mailto:hmekonen@bessearch.com" target="_blank">hmekonen@bessearch.com</a>. 

BES is deeply grateful to all who express interest in this opportunity and recognize the time and 

effort that goes into submitting an expression of interest. While only those most closely aligned 

with the position requirements will be contacted for an interview, all applications are reviewed 

with thoughtfulness and will receive correspondence from the firm as part of our commitment to 

delivering a respectful and inclusive candidate experience. 

This is a new role created in the context of reorganization and strategic renewal. The role 

represents a fresh start and redefinition of leadership for the Lower Mainland Branch. 


<a href="https://app.loxo.co/job/NjQ3MS1sNWxpbnFpaHNvNGx6em43/form?source_type=app" target="_blank">https://app.loxo.co/job/NjQ3MS1sNWxpbnFpaHNvNGx6em43/form?source_type=app</a>
<a href="mailto:hmekonen@bessearch.com" target="_blank">mailto:hmekonen@bessearch.com</a>

Canadian Mental Health Association, BC Division (CMHA BC)

Executive Director, Lower Mainland Branch

THE LIGHTHOUSE 
The Lighthouse is a place where you can turn compassion into
action. We are committed to creating hope, home, and a future for
people who are experiencing homelessness in our community. As
Orillia’s only emergency shelter and supportive housing serving
both youth and adults, we go beyond providing meals and beds by
offering compassionate, comprehensive support to help
individuals transition out of homelessness.

Partnering across sectors and grounded in Christâcentred faith,
we embody values of compassion, trust, safety, leadership and
faith. 

If you're looking to make a genuine difference in a community-
centered, faith-informed organization, The Lighthouse is where
your work can transform lives and bring lasting hope.
Get a glimpse of what The Lighthouse does by watching our
Keeping Hope Video. 

orillialighthouse.ca

50 shelter beds for
adults
8 dedicated youth
beds
20 supportive
housing units 
Adult and youth
outreach
Medical clinic
Mental health
Services
Full service
commercial kitchen
Shelter and
Community Meal
Programs
Ministry Program
Warming Centre
Life Skill Programs

WHO WE ARE

Lead With Impact : 
Become The Lighthouse’s next 

 EXECUTIVE DIRECTOR

VISION
A thriving community where everyone has
hope, home and a future. 

MISSION
To build a safe community through
partnership, servant leadership and faith.


We believe in God, the Father almighty,
creator of heaven and earth.
We believe in Jesus Christ, God’s only Son, our Lord.
We believe in the Holy Spirit, the forgiveness of sins,
the resurrection of the body, and life everlasting.

FAITH STATEMENT 

VALUES

<a href="https://www.youtube.com/watch?v=7ZFUdJnYeN8&amp;t=60s" target="_blank">https://www.youtube.com/watch?v=7ZFUdJnYeN8&amp;t=60s</a>
<a href="https://orillialighthouse.ca/" target="_blank">https://orillialighthouse.ca/</a>

We’re seeking an inspiring, mission-aligned Executive Director to lead us through our
next chapter. This leadership position will:

Lead with vision and purpose, developing transformative strategies alongside the
Board and community partners.
Inspire organizational excellence by promoting alignment through our vision,
mission and values cultivating a culture where people and purpose thrive.
Lead with faith and compassion: As a faith-based organization, The Lighthouse
seeks a leader who embodies and actively lives out Christian values and can offer
hope, grace, and servant-leadership in all areas of the role.
Strengthen community partnerships with mental health providers, housing
agencies, faith groups, businesses, and all levels of government.
Be the public voice of The Lighthouse: building awareness, advocating for systemic
change, and stewarding donor relationships.
Oversee $4.3 million budget to ensure the organization’s continued operations and
longevity.
Leads fundraising strategy, cultivates key donor relationships, oversees grant
applications, and works with the Development team to promote The Lighthouse
signature events and ensure strong donor engagement.

orillialighthouse.ca

 ROLEEXECUTIVE DIRECTOR 

The Lighthouse is made up of 85+
amazing team members (left) and
over 100 incredible volunteers. 

LEAD THIS TEAM! 

<a href="https://orillialighthouse.ca/" target="_blank">https://orillialighthouse.ca/</a>

STATEMENT

Are you a purpose-driven leader with a heart for
community, a vision for ending homelessness,
and a passion for promoting wellness and a
supportive culture? We want to hear from you.

Please send your cover letter and résumé,
highlighting how you would help guide The
Lighthouse into its next chapter of growth,
collaboration, and lasting impact.

Apply by August 8, 2025 to:
Ali Giffen, Board Transition Committee
<a href="mailto:board@orillialighthouse.ca" target="_blank">board@orillialighthouse.ca</a> 

INSPIRED TO MAKE 
 A DIFFERENCE? 

DO YOU HAVE THE 
SKILLS TO LEAD 

Has a minimum of 10 years in senior leadership, ideally
in nonprofits addressing housing/homelessness.
Can thrive in complexity: leading a multi-service, 85+
staff organization with dozens of partners, 100+
volunteers, and multiple funding streams.
Builds and establishes relationships with key
community partners, including those representing the
highest levels of business, government, hospital and
nonprofits.
Experienced in fundraising and building donor
relationships, overseeing a budget of $4.3 million.
Builds and strengthens a wellness leadership capacity
through the organization, including prioritizing and
enhancing organizational psychological health and
creating opportunities for employees to be well. 
Knowledge of municipal, county, provincial and federal
organizational structure and pertinent legislation.
Adept at developing negotiation strategies, supporting
collaborative relationships, and ensuring compliance
with labor laws and collective bargaining agreements
Serves as the public spokesperson and external
representation of The Lighthouse in public through
media, conferences, professional organizations, work
events, community forums and city council. 

MEANINGFUL CHANGE? 

Community Impact: Support Orillia with both
crisis response and systemic solutions, such as
5,000+ interaction with outreach per year. 
Supportive Team Culture: More than 85 staff
and 100+ volunteers work together with shared
vision and passion.
Positive Community Presence: The Lighthouse
receives strong local media and community
support, highlighting both our efforts to address
homelessness and our impactful partnerships.
Meaningful, Purpose-Driven Work: The
Lighthouse is a place to witness the impact of
compassionate leadership through stories of
transformation; hearing and seeing lives
change as people move from crisis to stability,
reconnect with their dignity, and begin to thrive.
It’s work grounded in hope, purpose, and lasting
change.

. 

WHY JOIN US

COMPENSATION &amp;
BENEFITS
 

Salary: $79,000 – $86,000 annually
Vacation: 4 weeks vacation per year
Wellness: 4 paid wellness days + 10 statutory
holidays
Health &amp; Dental: Comprehensive group
benefits plan
Additional Support:

Phone allowance
Professional development opportunities
Employee Assistance Program (EAP)
Mileage Compensation

orillialighthouse.ca

<a href="mailto:board@orillialighthouse.ca" target="_blank">mailto:board@orillialighthouse.ca</a>
<a href="https://orillialighthouse.ca/" target="_blank">https://orillialighthouse.ca/</a>

The Lighthouse

Executive Director

IntroductionStart Me Up Niagara (SMUN) is seeking a grounded, strategic and values-driven leader to serve as its next Executive Director.SMUN supports individuals facing poverty, housing insecurity, food insecurity, compromised mental health, substance misuse and unemployment. Based in downtown St. Catharines, the organization offers a range of low-barrier programs, including employment supports, food and housing access, outreach and drop-in services, income tax clinics and social enterprises. SMUN also partners with health and social service agencies to support people navigating complex life circumstances.This is a meaningful and challenging leadership role. The Executive Director is responsible for guiding the organization through a period of growing community need, changing funding environments and increasing service complexity. This role calls for someone who can hold both strategic vision and operational detail, support a committed team and work closely with the Board and community partners to advance SMUN’s mission.About the RoleReporting to the Board of Directors, the Executive Director is responsible for overall strategy, operations, financial management, staff leadership, external relationships and public representation. The successful candidate will bring clarity, sound judgment and a steady, inclusive leadership style that reflects SMUN’s values: participant-focused, holistic, inclusive, low barrier and partnership-focused.Key Responsibilities<ul><li>Lead the implementation of strategic priorities across all programs and services</li><li>Support and develop a multidisciplinary staff team</li><li>Manage organizational finances, fund development and compliance</li><li>Build and sustain partnerships with funders, community organizations and government</li><li>Represent SMUN publicly and act as the official voice of the organization</li><li>Work in partnership with the Board to support effective governance</li></ul>Qualifications<ul><li>Demonstrated leadership and management experience of 5+ years in nonprofit or community-based organizations.</li><li>Experience in staff management, budgeting, operations and program delivery</li><li>Strong understanding of poverty, housing and mental health systems</li><li>Proven ability to navigate complexity and build relationships across sectors</li><li>Experience working with a Board of Directors and leading strategic initiatives</li><li>Excellent interpersonal, written and verbal communication skills</li></ul>Compensation &amp; Terms<ul><li>Starting salary of $80,000 - $90,000 annually, with performance review conducted by the Board</li><li>Four (4) weeks of vacation annually</li><li>Group benefits plan available</li><li>Reimbursement for cell phone use</li><li>Mileage reimbursed&nbsp; for work-related travel (excluding commuting)</li><li>Full-time, salaried role based on 37.5 hours per week with flexible hours expected</li><li>This position is subject to a three-month probationary period</li></ul>How to ApplyPlease submit your resume and a brief cover letter to <a href="mailto:recruiting@armstrongstrategy.com?subject=SMUH%20ED" target="_blank">recruiting@armstrongstrategy.com&nbsp;</a>by August 15, 2025. Applications will be reviewed on a rolling basis.If you don’t meet every qualification listed but feel called to this role and believe you can lead with purpose, please reach out. We value experience in many forms and welcome applications from those who reflect the communities we serve.Start Me Up Niagara welcomes applicants from all backgrounds and strongly encourages those with lived experience of poverty, housing insecurity or systemic barriers to apply.To learn more about SMUN, visit<a href="http://www.startmeupniagara.ca" target="_blank"> </a><a href="https://www.startmeupniagara.ca" target="_blank">www.startmeupniagara.ca</a>A detailed position profile is available upon request. Armstrong Strategy Group is advising Start Me Up Niagara on recruitment engagement. Interested applicants may explore this opportunity in confidence by submitting a resume and cover letter to <a href="mailto:recruiting@armstrongstrategy.com" target="_blank">recruiting@armstrongstrategy.com</a> no later than August 15, 2025.Please note that while the posting remains open until the deadline, interviews may begin as soon as suitable candidates are identified. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Armstrong Strategy Group

Start Me Up Niagara (SMUN) Executive DIrector

Contract Site Manager near 401 and Warden Ave Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options. Position type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-time, Contract Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; near 401 and Warden Ave Hours of work:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monday to Friday, 9am-5pm, with flexibility Contract details:&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; starting ASAP, 3-month contract Submit Resume to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="mailto:ramya.rengaraman@homesfirst.on.ca" target="_blank">ramya.rengaraman@homesfirst.on.ca</a> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applicants must quote “CSM-25” This role accomplishes Homes First Society objectives by managing day to day operations within the shelter program. Maintains community agency partnerships and oversees shelter service delivery to ensure high quality supports and programming. In addition, this role will adhere to the mission statement, policies, and procedures at Homes First Society. Job Description:<ul>	<li>Supports front-line operations team performance though staff development and performance reviews, guiding supervisors in managing a unionized workforce in alignment with Shelter policies and procedures, ensuring completion of required staff training, assigning duties and responsibilities, and clearly communicating job expectations</li>	<li>Creates and maintains positive relationships with relevant community agencies and government partners, including collaborating with other internal departments by providing support with partnership development, training, and support</li>	<li>Represents Homes First at future workshops, groups, stakeholder meetings, etc.</li>	<li>Identify program needs from input from clients, community agencies and staff, and engage staff and clients for input and feedback as it relates to shelter service delivery. Provides an overview of areas for improvement and support with creating solutions to ongoing challenges through evidence-based practices to Manager of Shelter Programs and Assistant Director of Shelters.</li>	<li>Monitors, adheres and ensures all services are provided in accordance with applicable legislation - Toronto Shelter Standards, Toronto Respite Standards, Collective Agreement and Homes First policies, procedures and guidelines.</li>	<li>Supports with data collection, evaluation, and development</li>	<li>Prepares and submits reports by required dates</li>	<li>Maintains inventory and orders supplies for the program as needed</li>	<li>Maintains both external and internal confidentiality</li>	<li>Works in collaboration with Managers of Programs, Assistant Director of Shelters, and Director of Shelters</li>	<li>Conducts regular team meetings and subsequently provide supports related to decision making and shelter service delivery improvements</li>	<li>Orients team members as needed</li>	<li>May be required to work outside of regular hours, including weekends</li>	<li>Other duties as assigned.</li></ul>Qualifications: <ul>	<li>A degree in a relevant discipline equivalent to an undergraduate degree or equivalent combination of education and experience in the field of social work/social services</li>	<li>At least four years’ experience working in community-based settings with homeless and marginalized individuals, including people who use illicit drugs</li>	<li>At least two years’ experience in a leadership role in a unionized environment</li>	<li>Strong communication skills with the ability to problem solve and provide support, including the ability to develop systemic solutions to how new and existing work is completed</li>	<li>Familiarity with facilitating trainings and groups</li>	<li>Knowledge of the Employment Standards Act, Occupational Health and Safety, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and Personal Health Information Protection Act (PHIPA).</li>	<li>Ability to work collaboratively within a team to integrate teams’ work with work of other teams and departments</li>	<li>Demonstrated ability to work with 2SLGBTQ+ communities including demonstrated experience integrating anti-racism, anti-oppression and intersectional values and principles into daily practice</li>	<li>Ability to be self-directed, work independently and manage a varied workload.</li>	<li>Demonstrated interpersonal, decision making, conflict management, critical thinking, and organizational skills</li>	<li>Highly developed understanding of and ability to communicate appropriate professional boundaries</li>	<li>Extensive experience with conflict resolution and well-developed de-escalation skills</li>	<li>Commitment to social justice principles and an understanding of the intersection of gender, race, sexuality, and class</li>	<li>Demonstrated experience with overdose prevention and response; as well as knowledge of applicable legislation and government policies as related to overdose and harm reduction services</li>	<li>Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset</li>	<li>Ability to develop and execute plans to achieve functional goals</li>	<li>Excellent customer service and written communication skills</li>	<li>Computer literacy, including the ability to access and use a variety of information system tools</li>	<li>Demonstrated experience working with refugees and newcomers</li>	<li>Other duties as required</li></ul>Working in an environment where there may be smoke is required. The successful applicant must provide a criminal record check that is satisfactory to Homes First Society. Homes First Society is an equal opportunity employer. Accommodation Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.

Homes First

Contract Site Manager near 401 and Warden Ave (CSM-25)

Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Program Manager, Full Time Reports to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executive Director Supervises:&nbsp; &nbsp; &nbsp; &nbsp; Unionized staff and supports their supervision of their direct reports Hours of Work: &nbsp;Weekday business hours and some evenings may be required per operational needs. Location: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ishtar’s Second Stage Housing Site, Langley, BC Salary Range:&nbsp;&nbsp; &nbsp; $100,000-$108,000 Position Summary The Program Manager oversees all aspects of Ishtar’s Second Stage Housing Program, which is scheduled to open for occupancy in the fall/winter of 2025. BC Housing funds this Second Stage Housing Program, which includes 34 second-stage housing units for women and their children affected by domestic violence. The Program Manager is a union-exempt position and will oversee a team of approximately 6 to 8-unionized (BCGEU) second-stage housing staff and additional outsourced contractors. They will be responsible for policy and procedure development and implementation for the housing units and client supports, ensuring program best practices, health and safety, and compliance with funder requirements. Key Duties and Responsibilities:&nbsp; 1. Program Oversight &amp; Compliance Plans, organizes, and oversees the second stage housing program, ensuring alignment with agency policies, legal requirements, funder contracts, budgets, and trauma-informed practices. Recommends new program areas as needed. 2. Leadership &amp; Team Management Supervises, coaches, and mentors’ staff; manages hiring, performance evaluations, terminations and disciplinary actions; including conducting yearly appraisals. Fosters a positive, accountable, and learning-oriented team culture. 3. Strategic Planning &amp; Program Development Establishes program goals, outcomes, and evaluation metrics; contributes to strategic and operational planning; resolves operational issues and advises executive director on key program issues and ensures continuous improvement. 4.&nbsp; Data Management &amp; Reporting Designs and maintains client databases and evaluation tools; ensures accurate data collection and reporting for funders and stakeholders; implements new systems and trains, coach and mentor staff on data protocols. 5. Policy, Procedure &amp; Training Development Develops and updates policies, procedures, and training materials related to client services, housing operations, documentation standards, and data management. 6. Health, Safety &amp; Risk Management Leads health and safety initiatives, conducts regular audits and risk assessments, and implements best practices in alignment with WorkSafe and organizational standards. 7. Labour Relations &amp; Confidentiality Handles grievances, participates in arbitrations, supports negotiations, and ensures strict adherence to Ishtar’s confidentiality protocols. 8. Financial Oversight &amp; Administrative Support Maintains budget accountability and performs administrative and other duties as required to support organizational goals. 9. Performs other duties as assigned. Education and Experience:<ul><li>Bachelor’s degree in operations management, Business Administration, Social Services, or related field; equivalent experience considered.</li><li>Minimum five (5) years of management experience, preferably in the community social services sector, with a demonstrated and in-depth working knowledge of transition houses, women’s shelters, specific community-based programs and services, applicable legislation, and policies; information technology, financial management, and issues surrounding assigned community relations.</li><li>Strong knowledge of data collection and reporting methods, with experience in data management systems and tools.</li><li>Experience in staff supervision and training, particularly promoting accuracy, consistency, and protocol adherence.</li><li>Experience in business continuity planning, risk assessment, and developing continuity strategies</li></ul> Skills and Abilities:<ul><li>Expert in trauma-informed practices and their application to support women affected by violence, including an understanding of the cyclical nature of abuse and its impact on victims and children.</li><li>Detail-oriented with the ability to manage multiple priorities and deadlines effectively.</li><li>Excellent written and verbal communication skills, with the ability to create clear reports and training materials.</li><li>Strong problem-solving abilities, particularly in high-pressure situations, with a track record of developing innovative solutions to complex challenges.</li><li>Demonstrated ability to lead and train staff, fostering a positive and accountable work environment.</li><li>Full familiarity and comfort with technology, databases, and the full Office suite.</li><li>Demonstrated ability to organize, plan, develop, supervise, execute, and complete projects.</li><li>High degree of creativity, flexibility, and initiative.</li><li>The ability to function independently, and frequently under pressure, while managing multiple concurrent projects, staff, and deadlines, including participating in, resolving, and effectively managing stressful and emergency/crises, is an ongoing expectation.</li><li>Ability to create safe spaces, ensuring the physical and emotional safety of the residents.</li><li>Demonstrated empathy and ability to mediate conflicts effectively while maintaining a respectful, supportive, and safe environment for residents, staff, and other stakeholders.</li><li>Proven ability to respond effectively to crises, de-escalating tense situations while providing immediate support to staff and residents in emotional or physical distress.</li><li>Experience in managing individual case plans for residents, ensuring they receive appropriate services, support, and advocacy.</li><li>Ability to assess women’s needs upon entry to the program and throughout their stay, tracking progress and adjusting plans as necessary.</li></ul> Required<ul><li>Access to own vehicle and a valid Driver’s Licence.</li><li>Appropriate insurance for the vehicle used for work purposes.</li><li>Criminal Record Check with vulnerable adults and children screening required.</li><li>Standard First Aid Certificate CPR Level C with AED.</li><li>Participation in meetings, conferences, and other events may involve long workdays, and/or evening/weekend work.</li></ul> About Us Celebrating over 50 years of service, Ishtar is one of the oldest operators of Transition Houses in Canada. We advocate for, support, and empower women and their children affected by abuse, offering safe housing, counseling, and education. With a range of programs including Transition Houses, Outreach, Community-Based Victim Services, Domestic Violence Liaison, PEACE Child and Youth Counselling, and Stopping the Violence Counseling, Ishtar staff work to break the cycle of violence and build healthier communities. To learn more about our organization and our approach visit IshtarSociety.org Please submit your cover letter and resume by August 15, 2025 in one PDF document to: <a href="mailto:humanresources@ishtarsociety.org" target="_blank">humanresources@ishtarsociety.org</a> We thank all applicants for their interest, but only qualified candidates will be contacted. No phone calls or emails please. &nbsp;

Ishtar Women Resources Society

Program Manager

Manager, Arts + Culture – North Vancouver Recreation + Culture CommissionOrganization Name Posting Date Location Salary Range (CAD) Applicationsnvrc.ca July 2025 North Vancouver, BC $116,852 to $129,492 <a href="mailto:info@hwest.ca" target="_blank">info@hwest.ca</a>Diversity, Equity, Inclusion + Accessibility: Harbour West Consulting believe equity, diversity, inclusion, and accessibility are essential for the organizations we serve to achieve the business goals they strive for. We believe that everyone - no matter their gender, racialized identity, ethnicity, sexual orientation, age, ability, religion, political beliefs, family status, socioeconomic status, citizenship status, or Indigenous status – should have equitable access to our services, jobs, and opportunities. We strive to ensure processes unfold in a fair, transparent, timely and open manner to include individuals previously underrepresented or discouraged from participating.Applications Letter of introduction and resumé via email to us at <a href="mailto:info@hwest.ca" target="_blank">info@hwest.ca</a>Organizational ProfileThe North Vancouver Recreation + Culture (NVRC) Commission was established in 1970 as a partnership between the City of North Vancouver and the District of North Vancouver. NVRC provides recreation and arts/cultural services, activities and events on behalf of the City and District. NVRC operates nine community centres, the North Vancouver Tennis Centre and Centennial Theatre, the North Shore’s largest performing arts theatre.NVRC respectfully acknowledges the Sá¸µwxÌ± wú7mesh (Squamish) Nation and sÉlilwÉtaÉ¬ (Tsleil-Waututh) Nation peoples on whose traditional, unceded territories we operate.About the RoleReporting to the Director of Recreation + Culture, the Manager of Arts and Culture (the Manager) plays a central leadership role in shaping and delivering local arts and culture services. This position leads a dynamic portfolio that includes public art initiatives, arts and cultural grant programs, support for community arts organizations, planning and delivery of local events, and the stewardship of arts and culture strategies. The Manager oversees the operations and programming of Centennial Theatre, ensuring it continues to serve as a vibrant, inclusive space for creative expression and community connection. This position is integral to the stewardship of NVRC’s efforts to foster a thriving, inclusive, and accessible arts ecosystem, ensuring alignment with broader civic priorities and community values.This is a unique and rewarding opportunity for an experienced arts and culture leader who brings a deep understanding and passion for community engagement and collaboration. The ideal candidate will have a minimum of 10 years of progressive experience in the development and delivery of local government arts and culture programs. As a strategist and relationship builder, the preferred candidate will leverage a deep understanding of cultural planning and community engagement as well as bring vision, energy, and clarity to a portfolio that spans both strategic oversight and operational execution.This is a full-time management position working 37.5 hours per week. The successful candidate may be required to work evenings and weekends. The salary for this position is $116,852 to $129,492 (2024 rates).Contact Details Should you be interested in learning more about this opportunity with North Vancouver Recreation + Culture Commission, please contact Carol Robinson or Aisling Maher at 604-998-4032 or forward your resumé and a letter of introduction to <a href="mailto:info@hwest.ca" target="_blank">info@hwest.ca</a>.

North Vancouver Recreation + Culture Commission

Manager, Arts + Culture

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Position Summary:The Career Foundation is seeking a strategic, results-driven&nbsp;Senior Manager, Employment Services&nbsp;to lead the delivery of&nbsp;assigned employment programs, funded by WCG, across multiple locations. This pivotal leadership role is responsible for overseeing a diverse portfolio of The Career Foundation’s services, including five full-suite Employment Centres under the Integrated Employment Services (IES) model in Toronto, Etobicoke, York, North York, and Scarborough, as well as our Readiness for Successful Employment Transition (ReSet) Program and our Disability Employment Services Program.Reporting to the Chief Operating Officer (COO), the Senior Manager, Employment Services will provide direct leadership to Program Managers and Program Coordinators assigned to each program. They will ensure the consistent delivery of high-quality, client-centered services that meet or exceed contractual obligations and performance targets.The ideal candidate brings a strong background in employment services, operational planning, performance management, and financial oversight, along with a passion for fostering inclusive, community-based employment solutions. This role is critical to maintaining program excellence, driving continuous improvement, and ensuring compliance with funder requirements. The successful candidate will be a collaborative leader who thrives in a fast-paced environment and is committed to empowering teams, supporting clients, and building strong community partnerships.Position Type:Full-time (37.5 hours per week)Base Location and Travel RequirementsThe designated base location for this opportunity is our Head Office located in&nbsp;North York&nbsp;(Lawrence Ave. W. &amp; Allen Rd.). The Senior Manager, Employment Services, is also required to travel to and work from all five of our locations where the assigned portfolio of programs is based, including&nbsp;Toronto&nbsp;(Yonge St. &amp; St. Clair Ave. E.),&nbsp;Etobicoke&nbsp;(Islington Ave. &amp; Hwy 401),&nbsp;York&nbsp;(Lawrence Ave. W. &amp; Weston Rd.),&nbsp;Scarborough&nbsp;(Kingston Rd. &amp; Midland Ave.), and the North York location.Regular travel to all sites is required to fulfill the core deliverables of the position. The role also currently permits a hybrid-remote work schedule, allowing for one work-from-home day per week, based on operational needs, as well as team and individual performance. A full-time in-office work arrangement is also available, if preferred.The successful candidate should possess a valid Ontario G driver’s licence and a reliable vehicle for frequent travel between locations and other stakeholder sites within all communities served.Vulnerable Sector Check&nbsp;Requirement:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Reporting to:Chief Operating Officer (COO)Responsibilities include:Operational Leadership and Program Strategy<ul><li>Takes full ownership of the Integrated Employment Services contracts, proactively driving excellence in service delivery, employment readiness, financial incentive management, employment outcomes, and pay-for-performance.</li><li>Provides strategic oversight of all programs within the assigned portfolio, ensuring systems are in place to drive effective execution, meet contractual outcomes, and exceed performance expectations.</li><li>Leads the operational planning and execution of all assigned programs, ensuring alignment with funder expectations, organizational priorities, and continuous service improvement.</li><li>Oversees operations, as well as manager and staff performance, for the assigned portfolio, providing consistent feedback and ensuring accountability measures are implemented as appropriate.</li><li>Develops and maintains performance tracking systems for each milestone within funding contracts for the assigned portfolio of programs, including Power BI dashboards with success and risk indicators.</li><li>Communicates to executive leadership the challenges and opportunities for programs under the assigned portfolio.</li><li>Proactively identifies and mitigates program and operational risks.</li><li>Develops contingency plans in collaboration with executive leadership and ensures staff readiness for crisis response.</li><li>Builds and maintains strong relationships with funders, community partners, employers, and sector leaders to enhance program visibility and support strategic collaborations.</li><li>Prepares funder reports, business plans, and other communications, seeking feedback from the executive team as needed.</li><li>Performs other relevant duties as assigned.</li></ul>Service Delivery and Client Experience<ul><li>Oversees the quality of service delivery to ensure clients receive personalized service plans, with staff addressing individual client barriers through thoughtful, goal-oriented interactions and action plans.</li><li>Establishes and monitors service quality measurement frameworks aligned with the organization’s Customer Service Charter, using results to inform strategic improvements to the client experience.</li><li>Fosters a client-centered culture that prioritizes timely employment outcomes and long-term job retention.</li><li>Periodically reviews the quality of job search preparation workshops, training, and information sessions to ensure content is current, engaging, and aligned with today’s labour market.</li><li>Works collaboratively with the Director of Quality Assurance to implement improvements.</li><li>Effectively handles client complaints that require escalation to senior management, ensuring adherence to all internal protocols and procedures.</li><li>Ensures effective collaboration with Ontario Works and community partners to create seamless pathways for client integration into services.</li><li>Monitors community partner engagement activities to ensure wraparound supports meet client needs.</li><li>Represents The Career Foundation at community partner meetings.</li><li>Performs other relevant duties as assigned.</li></ul>Program Monitoring and Continuous Improvement<ul><li>Monitors and executes performance management of service delivery, including key performance measures and service utilization targets, ensuring contract compliance and fostering continuous learning and improvement.</li><li>Takes a proactive approach when any target trends behind expectations, implements a corrective plan in collaboration with the designated Manager or Program Coordinator, and ensures its execution to bring performance back on track.</li><li>Uses data analytics to identify trends, gaps, and areas for service enhancements.</li><li>Adapts activities and team efforts to match clients with labour market demands.</li><li>Collaborates with program management to develop and implement effective outreach strategies to maintain a steady flow of client intakes, including clients from diverse inclusion groups and inclusive employers.</li><li>Works collaboratively with the Director of Quality Assurance to oversee quality control audit processes on client files and service records, ensuring documentation is current, accurate, and compliant with audit requirements.</li><li>Communicates and collaborates with Managers, Program Coordinators, and funder representatives to address concerns, implement solutions, and follow up to ensure issues are resolved.</li><li>Oversees program quality, ensuring 100% stakeholder satisfaction while meeting or exceeding targets for effectiveness, customer service, and efficiency.</li><li>Performs other relevant duties as assigned.</li></ul>Performance Management and Team Development<ul><li>Provides leadership and expertise to program management and frontline teams in areas such as customer service, career exploration, assessment, case management, job search, job matching, job carving, placement incentives, retention support, and employment verification.</li><li>Monitors and ensures that Managers and Program Coordinators consistently enforce company policies, including those related to privacy and security, attendance, and performance management, and addresses instances of non-compliance as needed.</li><li>Leads weekly IES management meetings, audits weekly team meetings to share progress, and facilitates team problem-solving and brainstorming.</li><li>Continuously monitors performance toward goals, keeps up-to-date records of individual and site performance, and meets with management and frontline team members as needed to address performance issues, documenting concerns appropriately.</li><li>Provides constructive feedback and implements disciplinary actions, including terminations when necessary, in consultation with senior leadership.</li><li>Ensures effective onboarding and training processes and monitors the results of interim performance reviews within the first six months of employment for new team members.</li><li>Conducts interim and annual performance appraisals with all Managers and Program Coordinators under the assigned portfolio, ensuring thorough and timely evaluations.</li><li>Cultivates a positive, collaborative work environment, maintaining an open-door policy for feedback and support.</li><li>Demonstrates patience, open-mindedness, and respect, ensuring all team members feel heard, valued, and empowered to perform at their best.</li><li>Mediates conflicts or concerns between managers and team members as needed, consulting with the Director of HR for guidance when appropriate.</li><li>Ensures all conflicts or concerns involving staff are documented as needed.</li><li>Ensures all team members utilize technologies provided or approved by The Career Foundation to enhance productivity, improve efficiency, and better support successful client outcomes.</li><li>Prioritizes recruitment efforts for vacant managerial roles, including coordinating interviews in a timely manner when recommended by the HR department.</li><li>Oversees and approves manager attendance, including vacation and other eligible paid days off.</li><li>Performs other relevant duties as assigned.</li></ul>Financial Oversight and Budget Management<ul><li>Oversees client financial support and brokered incentive agreement budgets, ensuring justified expenditures, proper documentation, and timely reimbursements.</li><li>Monitors and ensures the efficient allocation of financial resources in alignment with contractual obligations.</li><li>Manages pay-for-performance projections, evidence collection, invoicing, and timely payments for all programs.</li><li>Maintains and administers the IES operational budget across all sites and programs with accurate, up-to-date data.</li><li>Regularly reviews and reconciles expenditures with the Finance team and designated Managers and Program Coordinators.</li><li>Oversees and approves expenses incurred by Managers and Program Coordinators in accordance with company policies.</li><li>Performs other relevant duties as assigned.</li></ul>Contract Compliance and Administrative Oversight<ul><li>Serves as a primary liaison with program funders for contract-specific issues and updates.</li><li>Maintains a calendar of funder report deadlines and ensures timely submissions.</li><li>Ensures full compliance with documentation requirements across internal and external data management systems.</li><li>Reports on program outcomes, objectives, and KPIs to senior leadership and funder representatives.</li><li>Manages policy signoffs and other site correspondence with designated Managers and Program Coordinators as directed by HR.</li><li>Analyzes statistical data regularly, identifies emerging risks, and implements mitigation plans.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>A university degree in business management, human services, or a related field relevant to the scope of the position is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of 5 years of progressive leadership experience within the employment services sector, including direct accountability for program performance, budget oversight, and team management.</li><li>Demonstrated success in managing programs under the Employment Ontario Integrated Employment Services (IES) pay-for-performance model is strongly preferred.</li><li>Proven ability to strategically oversee multi-site program operations and lead cross-functional teams to achieve performance targets and service excellence.</li><li>Demonstrated experience in performance management, including conducting evaluations, coaching staff, and implementing corrective action plans.</li><li>Experience in preparing funder reports, managing compliance audits, and maintaining accurate documentation in accordance with contractual and privacy requirements.</li><li>Proficiency in budget development, financial tracking, and managing expenditures in alignment with program goals and funding guidelines.</li><li>Hands-on experience in vocational counselling, job coaching, or job development is highly preferred.</li><li>Strong understanding of employment services best practices, including case management, job matching, retention strategies, and inclusive employment approaches.</li><li>Excellent verbal and written English communication skills, with experience writing high-quality reports. Bilingualism is considered an asset.</li><li>Tech-savvy, with experience using CRM systems, advanced Excel functions, and Power BI, considered a strong asset.</li><li>Advanced proficiency in Microsoft Office Suite, including Outlook 365 applications such as Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Strong problem-solving and conflict resolution skills, with the ability to mediate issues and implement effective solutions.</li><li>Exceptional attention to detail and strong mathematical skills, with the ability to identify, track, and resolve errors efficiently.</li><li>Excellent interpersonal skills, with a proven ability to demonstrate tact, diplomacy, and exceptional customer service.</li><li>Exceptional rapport-building and relationship development skills with stakeholders from diverse backgrounds and across all levels of an organization.</li><li>A professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High ethics with a proven ability to maintain sensitive information, uphold confidentiality standards, and exhibit sound judgment.</li><li>Capable of working under pressure and meeting deadlines in a fast-paced, target-driven environment with shifting priorities.</li><li>A valid Ontario G driver’s licence and access to a reliable vehicle for frequent travel across program sites.</li><li>Willingness and flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>A proactive and solutions-oriented leader who fosters a positive team culture, leads by example, and consistently demonstrates initiative, accountability, and a strong commitment to collaboration and shared success</li></ul>How to Apply:Please visit the ‘Join Our Team’ page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">https://careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.&nbsp;The Career Foundation’s Commitment:&nbsp;The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Senior Manager, Employment Services

JOB POSTING 
 

Indus Community Services Page 1 of 2 
(AUG23) HRFO.9068 


Job Position: Chief Operating Officer 
Department: Corporate Services 
Status: Full-Time – 35 hours per week 
Location: Mississauga (with local travel), In-person/On-site 
Compensation: $115,000 - $125,000 per annum 

Salary commensurate with skills and experience plus a generous RRSP 
plan, group health benefits and professional development support. 

 
Indus Community Services is an accredited, not-for-profit community benefit organization that has served local 
communities for over three decades. We are a registered charity, supported by our donors and by all three levels of 
government. Through our professional staff, we are a leader in the provision of culturally responsive services to 
newcomers, families, women &amp; seniors. 


Vision: 
 

To be leaders in building strong and inclusive communities. 
 

Mission: We are a community benefit organization focused on building resilient and healthy 
communities by offering person-centered, anti-oppressive programs and services. 

 
Position Summary: 
 

As the Chief Operating Officer (COO), you will report directly to the CEO and play a pivotal role within both the Executive 
Leadership Team (ELT) and the Departmental Management Team (DMT). 
 

At the core of your responsibilities is the leadership of our internal operations with a keen emphasis on nurturing positive 
organizational accountability, driving effective employee engagement and fostering innovation to amplify operational 
efficiency. 
 

In your role, you will be instrumental in mentoring and developing a high-performing team dedicated to fostering a service-
oriented culture that remains responsive to the ever-evolving needs of the communities we serve. The departments 
under your leadership include Health Services, Family Services, Newcomer Services, IT &amp; Maintenance and Community 
Development. In addition, you will maintain critical dotted-line reporting relationships with our HR, Finance, Fundraising 
and Marketing departments, ensuring integrated operational support that spans employee engagement, financial 
management and communication strategies. 
 

Equally vital is your role as a bridge builder, actively nurturing professional relationships with community stakeholders 
and funders at all levels. Your ability to remain attuned to region-wide initiatives and developments within the sector is 
instrumental in our mission's continued success. 
 

In this role, we expect the successful candidate to embody strong personal competencies: 
ï§ Strong people skills – a collaborative team player capable of building trusting relationships at all levels of an 

organization, with a participative management style. 
ï§ Responsiveness – ability to anticipate needs and commit to respond in agreed timeframes. 
ï§ Innovative and strategic thinker – ability to identify, develop and implement new ideas and concepts drawn from the 

health, human services &amp; related sectors. 
ï§ High degree of professional and personal integrity. 
ï§ Capable of delivering on commitments – setting clear objectives and deliverable goals. 
ï§ Driven and hardworking – ability to get things done within agency protocols and program standards. 
 

Your leadership in this role will be a driving force in advancing our mission and ensuring operational excellence 
throughout the organization. 
 
Responsibilities and Duties: (but not limited to) 
 

ï§ Oversee operations, privacy, facilities and maintenance including staff relations letters of agreement, contracts, 
leases, and other legal documents and agreements. 

ï§ Provide guidance and leadership through management of program metrics and measurement reporting process. 
ï§ Oversee administrative and facility functions for all Indus sites, ensuring smooth daily operations of offices and 

program sites. 
ï§ Provide staff support and guidance to the Indus Board of Directors and act as liaison to relevant board and staff 

committees. 
ï§ Champion the integration of Diversity, Equity, and Inclusion (DEI) principles into all aspects of the organization's 

operations, fostering a diverse, equitable and inclusive workplace culture. 
ï§ Accountable for the management of assigned databases such as Caseworks, iCARE, Harts and other databases 

integral to Indus’ operations/financials, including staff training, ensuring data accuracy, running reports, and 
maintaining the overall integrity of all operational and/or financial data. 


 JOB POSTING 
 

Indus Community Services Page 2 of 2 
(AUG23) HRFO.9068 

Communication and Reporting 
ï§ Liaise with the CEO and keep them informed of all issues emerging. 
ï§ Attendance at Indus’ Board meetings is required; participation in committee meetings will be as needed. 
ï§ Attend ELT meetings and lead the DMT meetings. 
ï§ Effectively facilitate meetings to ensure productive discussions and decision-making processes. 

Programs &amp; Services 
ï§ Oversee the planning, implementation, and evaluation of the organization’s programs and services, including 

statistical reporting compliance. 
ï§ Ensure that the programs and services offered by the organization contribute to the organization’s mission and 

Strategic Plan, while providing a high level of client services, and develop and implement Service Improvement Plan 
as needed. 

ï§ Oversee the planning, implementation, execution, and evaluation of new and special projects. 
Financial Management and Operational Oversight 
ï§ Working with the Director provide input to all financial and business planning activities. 
ï§ Identify, assess and manage operational, financial and reputational risks to safeguard the organization's mission and 

assets 
Human Resources 
ï§ Working with the Director provide input to the human resource functions for Indus. 
ï§ Foster a positive work environment and actively engage employees to enhance their connection to the organization's 

mission and goals. 
 

Qualifications and Skills: 
 

ï§ Minimum of an undergraduate degree in Business/Public Administration or a related field, preferably with a Masters or 
equivalent advanced education. 
ï§ Demonstrated strong operational experience and business acumen: ideally with over a decade of experience in senior 

management roles within socially responsible organizations. 
ï§ Proven experience in financial planning and analysis, including the ability to manage budgets and financial resources 

effectively. 
ï§ Proficiency in various areas including, human resources, finance, information technology, legal/risk management and 

project management. 
ï§ Capability in organizational development, personnel management, and tactical planning with a track record of 

successfully developing talent. 
ï§ Exceptional people skills enabling effective collaboration with a dynamic leadership team. 
ï§ Personal attributes of integrity, credibility, diplomacy and a strong commitment to the organization’s mission and values. 
ï§ Flexibility and the ability to multi-task in a fast-paced, ambiguous environment, while driving toward clarity and 

innovative solutions. 
ï§ Demonstrated resourcefulness in setting priorities and managing investments in people and systems. 
ï§ An unwavering commitment to ethical and independent conduct maintaining a high level of professionalism and 

respecting confidentiality and privacy. 
ï§ Strong judgment and initiative in resolving complex issues in both personnel and operational areas. 
ï§ Experience working at a policy level and driving advocacy initiatives within an established network on behalf of 

individuals, families and caregivers. 
ï§ Demonstrated ability and experience in developing grant and program funding proposals for various sources including 

government, foundations, corporate and private funders. 
ï§ Knowledge and experience in facilities management and related maintenance issues. 
ï§ Excellent verbal and written communication skills to effectively convey ideas, plans and strategies. 
ï§ A strong understanding of and experience in working with members of diverse cultural and racial backgrounds coupled 

with a commitment to inclusive and equitable service delivery. 
ï§ Ability to work flexible hours including evenings, weekends and to work from various organizational sites as required. 
ï§ Possession of a valid driver’s license and reliable transportation. 
ï§ Successful candidate must provide a Vulnerable Screening Check prior to commencing employment. 

 
Interested candidates are invited to submit their application, including a complete resume of qualifications and experience, 
electronically to <a href="mailto:hrindus@induscs.ca" target="_blank">hrindus@induscs.ca</a> by 12:00pm, August 15th, 2025. Please ensure your application email has the subject 
heading of “Chief Operating Officer” - (insert your name)’ 
 
This job posting is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Indus Community Services is an equal opportunity employer 
and is committed to establishing a qualified workforce that is reflective of the diverse populations we serve. We are committed to accommodating people with disabilities as part of our hiring process. If 
you have special requirements, please advise Human Resources during the recruitment process. We encourage applications from all qualified individuals; however, only those under consideration will 
be contacted. No phone calls please. 
 
Posting Date: July 2nd, 2025

74 Management / Executive Jobs