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Employment Opportunity: TECHNICIAN, HELP DESK SUPPORTGreenwood College School (Greenwood) is a co-educational independent day school for students in Grades 7 through 12. Greenwood was founded to inspire students to venture further in order to prepare them for the challenges and experiences of life.&nbsp;Our small, supportive community allows students to feel positive and engaged each day, while our trailblazing approach to personalized education challenges every student to grow.&nbsp;Greenwood’s professional culture is highly collaborative. Accordingly, the successful candidate must demonstrate a willingness to collaborate with colleagues.&nbsp;Greenwood is seeking a dedicated and collaborative team member to join our Information Technology Team as the&nbsp;Technician, Help Desk Support&nbsp;beginning in September 2025.<h3>Position Summary</h3>The Technician Help Desk Support is responsible for providing all first-level and specific second-level support for all technology-related requests at Greenwood College School. This includes troubleshooting hardware and software issues, managing device inventory, and assisting with audio-visual equipment. The position requires strong problem-solving skills, excellent communication abilities, and a solid understanding of Apple, Microsoft, and Google technologies.The Technician, Help Desk Support will provide timely and effective technical support to end-users, ensuring a smooth and efficient technology experience.Reports To:&nbsp;Associate Director, Information TechnologySpecific ResponsibilitiesHelp Desk Support:<ul><li>Act as primary and secondary for incoming help desk tickets.<ul><li>Triaging all incoming Help Desk tickets (primary)</li><li>Desktop and laptop computers (Windows and macOS) (primary)</li><li>Printers and scanners (primary)</li><li>Mobile devices (iOS and Android) (primary)</li><li>Audio-visual equipment (secondary)</li></ul></li><li>Assist users with technical problems&nbsp;mainly in-person, over the phone, and online when required</li><li>Escalate complex issues to higher-level support as needed.</li></ul>Inventory and Device Management:<ul><li>Update and record school technology assets.</li><li>Image and deploy new devices.</li><li>Configure user accounts and permissions.</li><li>Install and update software applications.</li><li>Track and manage device inventory.</li><li>Track and manage both printer toner and paper.</li><li>Coordinate device repairs and replacements.</li></ul>Network and Infrastructure:<ul><li>Troubleshoot basic network connectivity issues.</li><li>Reset user passwords.</li><li>Monitor network performance and identify potential problems.</li><li>Address device level networking and related user service requests in Google, Apple, Microsoft, and specific classroom applications.</li></ul>Hardware and Software Management:<ul><li>Create and maintain device images.</li><li>Track and manage hardware inventory, including desktops, laptops, interactive whiteboards, cameras, clickers, projectors, servers, network appliances, and audio equipment.</li><li>Monitor and support photocopier and printer hardware and related services.</li><li>Organise and track software media and documentation.</li></ul>Audio-Visual and Multimedia Support:<ul><li>Coordinate and work closely with the Technician, Multimedia &amp; IT Support.&nbsp;</li><li>Provide technical support for conference rooms, classrooms, and other meeting spaces.</li><li>Assist with set up, troubleshoot, and dismantle AV equipment for events and meetings, including projectors, microphones, and speakers.</li><li>Assist with live streaming and video conferencing events.</li><li>Provide Audio/Video support for school-wide events (i.e. School Plays, Rental Events, etc.) that may occasionally take place before or after normal working hours (8:00 am - 4:00 pm).</li></ul>Required Knowledge, Skills and Attributes<ul><li>Postsecondary diploma or degree in a technology-related field.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in administrating and troubleshooting Apple, Microsoft, and Google technologies.</li><li>Knowledge of networking concepts and principles.</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational and time management skills.</li><li>Basic programming skills (SQL, Python, Java) are a plus.</li></ul>CONTACT INFORMATIONInterested applicants should send their resume to the attention of Ken Reed, Manager, Human Resources via email to&nbsp;<a href="mailto:employment@greenwoodcollege.org" target="_blank">employment@greenwoodcollege.org</a>. We thank all applicants, however, only those candidates selected for an interview will be contacted.<h3>Greenwood is committed to creating and sustaining a diverse, equitable and inclusive environment for staff, students and families. We aim to embrace individuals whose differences include, but are not limited to: age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender expression, gender identity, marital status, place of origin, race, and sexual orientation. Greenwood is an equal opportunity employer and welcomes applications from all qualified individuals. We embrace pluralism – an ethic of respect that values human diversity. We strive to create a workplace where everyone feels valued, respected and empowered to contribute authentically.</h3><h3>Please advise us if you require any accommodations at any point in the application or interview process.</h3>Please submit both your cover letter and resume in a single pdf file. Files should be in the following name format: initial_lastname_Technician-Help Desk - CVApplication deadline: September 5, 2025

Greenwood College School

TECHNICIAN, HELP DESK SUPPORT

The volunteers of Ottawa Bluesfest and CityFolk “Volunteers Behind Bluesfest” (VTBB) in Ottawa, ON Canada are a remarkable team of hardworking, dedicated, outgoing individuals that contribute to our community each summer and fall to ensure a world class experience at our live events.CityFolk Festival is a non-profit, charitable organization. Located at Lansdowne Park, CityFolk is a multi-day celebration of music, dance, and community featuring an eclectic mix of musical performances on various stages. We are youth-friendly, community and visitor-focused, culturally-diverse and committed to sustainability and eco-friendly initiatives. Positions from backstage, to beverage services to fundraising and more - something for everyone! &nbsp;<h2>Our Mandate</h2><ul><li>Provide performers who represent a broad spectrum of musical genres with a space in which creativity, imagination, and exploration are celebrated as fundamental to personal expression.</li><li>Embrace the participation of visual artists and craftspeople as an integral component of the artistic community at the festival.</li><li>Treat our volunteers and staff, who are the heart of our organization, with respect and care, and provide them with opportunities for personal and professional growth.</li><li>Consider our sponsors and friends as valuable members of our organization, whose presence, ideas, and feedback are essential to the ongoing vitality of the festival.</li><li>Enhance the cultural life and contribute to the economic activity of the local community, the city, and the region; and encourage a sense of community in all who participate in shaping the festival, while challenging ourselves to uphold the values the festival promotes.</li></ul>

Ottawa Bluesfest

Various Positions with CityFolk (Music Festival)

Internal/External Posting NoticeTitle:&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manager, Information Technology and Operations (IT/O) Department:&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Finance &amp; OperationsStatus:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full-time, 1-Year term, unionizedLocation:&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Ottawa, ON Canada&nbsp; - Remote Available &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Immediate Supervisor:&nbsp; &nbsp; &nbsp; Director, Finance &amp; Operations&nbsp; &nbsp;&nbsp;Salary:&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;$80,188 - $104,627Level:&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Band 4&nbsp;&nbsp;Application Deadline:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;August 31, 2025 or or until a suitable&nbsp;candidate&nbsp;is&nbsp;found. SCOPE OF POSITION:Reporting to the Director, Finance and Operations, the Manager, Information Technology and Operations (IT/O) is responsible for overseeing and managing Oxfam Canada’s information technology and systems including cybersecurity, infrastructure, and building operations management. They will lead, motivate, coach, mentor and performance manage the IT and Operations staff to ensure departmental effectiveness and productivity.&nbsp;&nbsp; The Manager, IT/O is highly self-motivated with an exceptional customer service orientation and experienced working in a team-oriented, collaborative environment.The Manager, IT/O, in conjunction with the IT staff, will plan, develop, and manage all IT and operational services, programs, and support throughout the organization ensuring the confidentiality and integrity of information and systems. They oversee the development and implementation of the use of technology throughout the organization working closely with staff to assess user requirements, recommend practical solutions, and lead organization-wide efforts to improve the effective use of technology.The Manager, IT/O will keep informed and stay abreast of relevant technologies and provide recommendations for the improvement and growth of the IT infrastructure and systems. They provide advice and support to management in the assessment and application of technology initiatives; building operations, and overseas environmental stewardship planning The Manager, IT/O is responsible for hardware and software acquisitions, implementation, development, and maintenance as well as system documentation. In conjunction with the Director, Finance &amp; Operations, the Manager, IT/O is responsible for preparing the departmental budget and cost analysis, identifying policy and security risks, and developing technical standards and resources. The Manager, IT/O shall provide strategic recommendations based on research and analysis. &nbsp;MAJOR RESPONSIBILITIES: (This is not an exhaustive list of duties to be performed)Information Technology and Systems<ul><li>Provide overall oversight for IT and Systems including strategic and operational components to ensure optimal performance and alignment with the organizational strategic plan.</li><li>Oversee data and information security, storage and management including policies for cloud-based and network systems.</li><li>Prepare budget and cost analysis in consultation with Director, Finance &amp; Operations.</li><li>Research, design, deploy, and optimize IT systems in order to meet Oxfam business needs.</li><li>Assist management with the direction and facilitation of IT strategic and tactical planning.</li><li>Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.</li><li>Create and deliver a business case for technology acquisitions.</li><li>Liaises with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases.</li><li>Develop and oversee policy related to compliance, technology and risk and develop response plans for data loss or breach.</li></ul>Employee Support/Customer Service<ul><li>Ensure a strong focus on customer service and positive end-user experience.</li><li>Work well and build relationships with a wide range of individuals throughout the organization to provide support, coaching, and direction in IT systems.</li><li>Oversee the development and application of consistent and effective information and technology-related policies, procedures, guidelines, and standards.</li><li>Evaluate training requirements and oversee the development and implementation of training programs to ensure users possess the required knowledge of systems application, operations and capabilities.</li><li>Evaluate the effectiveness of services provided and recommend changes to meet users’ needs;</li><li>Process and track user requests for service related to IT; record problem areas, maintain a record of solutions and provide solution feedback to users.</li></ul>Risk Management and Cybersecurity<ul><li>Ensure robust Information technology and information systems (IT) backup and recovery processes.</li><li>Develop, implement and maintain a comprehensive cybersecurity program and contingency plan.</li><li>Assume responsibility for the integrity of the IT and operations systems.</li><li>Ensure adherence to software licensing laws and requirements.</li><li>Report on risk management issues as they relate to systems, including the security of confidential information.</li><li>Ensure routine backup and archival of files to assist with disaster recovery.</li><li>Oversee the implementation and operation of the backup management plan for all information technology and information system services.</li><li>As required, act as backup for the IT Administrator and Operations Officer.</li></ul>Operations<ul><li>Oversee overall building property management services including the preparation and management of the associated budget.</li><li>Maintain safe, efficient, ecologically sustainable working environment processes and systems on the organization’s premises and ensuring adherence to applicable laws and regulations, including health and safety and fire safety.</li><li>Develop, maintain and manage a system to ensure proactive and preventive maintenance of premises and mechanical/electrical systems (cleaning, plumbing, electrical, HVAC, fire equipment, alarm system, etc.).</li><li>Provide guidance on procurement processes and contract negotiations for building equipment, repairs and maintenance.</li><li>Respond to building operations emergency calls.</li><li>Oversee the management of the access control security systems including responding to alarm monitoring calls.</li><li>In consultation with the Director, ensure proper insurance coverage for the organization’s premises and activities/events, including contents, occupants/visitors, Board of Directors members and management team, and ensure contractors have adequate liability insurance.</li><li>Oversee any insurance claim process when required.</li><li>Oversee tenant relations including communication, lease negotiations and problem solving.</li><li>Work with staff and tenants to promote energy-efficient and ecologically sustainable practices, and collect and analyze data on Oxfam’s ecological footprint.</li></ul>REQUIRED KNOWLEDGE, EXPERIENCE &amp; COMPETENCIES:<ul><li>University degree in Computer Sciences, Computer Sciences Engineering, or the equivalent combination of education and experience;</li><li>Minimum five (5) years of experience in managing information technology, systems and operations and at least two (2) years in a management/supervisory role;</li><li>Demonstrated commitment to global justice, women’s rights, gender equality and social change;</li><li>Excellent written and verbal communication skills in English;</li><li>Self-motivated, directed, flexible, and adaptable;</li><li>Strong negotiation skills with vendors and service providers;</li><li>Effective leadership skills, with a strong focus on mentoring and motivating employees;</li><li>Sound interpersonal, communication and organizational skills with a focus on user experience; an excellent understanding of team building, work planning, customer service and budgeting is vital;</li><li>Demonstrated ability to develop and manage all stages of complex IT/IS projects and deliver outcomes;</li><li>Excellent technical, analytical and communication skills</li><li>Ability to communicate technical information in a format that enables users to understand;</li><li>Ability to identify issues and implement creative and strategic solutions to overcome problems;</li><li>Highly developed understanding of industry standards, regulations, and best practices;</li><li>Experience working in the not-for-profit sector is an asset;</li><li>Proven capacity to work in a self-directed manner as well as demonstrated capacity to work collaboratively in a team environment;</li><li>Demonstrated commitment to feminism, anti-racism, justice, equity, diversity and inclusion;</li><li>French language skills is an asset</li><li>Willingness to sign and abide by the Oxfam Code of Conduct.</li></ul>In addition to competitive pay, Oxfam Canada Offers:<ul><li>35-hour work week and the ability to work flexible hours.</li><li>4 weeks of paid vacation per year, prorated based on FTE equivalence, plus paid office closure from December 27 to 31.</li><li>Extensive health, dental and wellness coverage for staff and their dependents.</li><li>Paid sick days, and additional time off for personal and care responsibilities.</li><li>Pension plan contributions.</li><li>Caring, compassionate and supportive work environment that recognizes that work is one of the many responsibilities we have to prioritize in our lives.</li><li>Regular opportunities for all staff across Canada to meet – in person and virtually – to learn, connect and grow as a team!</li></ul>** MUST be eligible to work in Canada **&nbsp;We recognize that structural barriers shape experiences and job qualifications.&nbsp;If you don’t see yourself reflected in every job requirement listed in the posting above, we still encourage you to apply!As an organization and as individuals, we stand against all systems of oppression, violence, and hate. We stand for justice, equity, diversity, inclusion (JEDI) and decolonization within our organization and society at large, guided by our&nbsp;<a href="https://www.oxfam.ca/landing-page/our-vision-on-anti-racism-jedi-and-decolonization/" target="_blank">Anti-Racism and Anti-Oppression Principles (ARAO)</a>, our&nbsp;<a href="https://www.oxfam.ca/publication/oxfam-canadas-feminist-principles/" target="_blank">Feminist Principles</a>, and our&nbsp;six core values:&nbsp;Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage.&nbsp;Our&nbsp;<a href="https://www.oxfam.ca/wp-content/uploads/2021/04/Oxfam-Canada-Strategic-Framework-2021-2025-Final.pdf" target="_blank">Strategic Framework 2021-2025</a>&nbsp;has a commitment to grow as a feminist, diverse and inclusive organization. To that end, we have created an&nbsp;<a href="https://issuu.com/oxfamca/docs/oxfam_canada_anti-racism_jedi_and_decolonization_s" target="_blank">Anti-Racism, JEDI and Decolonization Strategy 2023-2025</a>&nbsp;with a vision to&nbsp;become a more just, inclusive and equitable organization, unbound by the oppressive systems of racism, white supremacy, patriarchy and the legacy of colonialism that have fueled global poverty and inequality.We prioritize creating a compassionate, inclusive workplace where everyone feels valued and connected. We are especially eager to hear from&nbsp;women and gender non-conforming individuals, Indigenous peoples, Black and racialized communities, 2SLGBTQI+ individuals, persons with disabilities, immigrants to Canada, and others from underrepresented groups.If you require adaptive measures during any stage of the recruitment process, please notify us at&nbsp;<a href="mailto:CAN-FA-Accommodation@oxfam.ca" target="_blank">CAN-FA-Accommodation@oxfam.ca</a> &nbsp;or&nbsp;(613) 237-5236. We are committed to providing accommodations to meet your needs.&nbsp;Oxfam Canada has an accommodation policy for persons with disabilities. The job posting is available in alternate formats.Important Note:&nbsp;Offers of employment are conditional upon signing our code of conduct, satisfactory references, and any required screening checks. At Oxfam Canada, we place a high priority on ensuring that only individuals who share and demonstrate our values join our team.For additional career opportunities, visit&nbsp;<a href="https://oxfam.ca/employment-opportunities" target="_blank">oxfam.ca/employment-opportunities</a>. Please note that we do not offer internships or overseas volunteer placements.We welcome you to join our movement – sign up for news and updates today.We thank all those who apply, however, only those selected for an interview will be contacted.&nbsp;

Oxfam Canada

Manager, Information Technology and Operations (IT/O)

Web Development Coordinator OCASI - Ontario Council of Agencies Serving Immigrants Toronto, Ontario About OCASI: OCASI – Ontario Council of Agencies Serving Immigrants acts as the collective voice for immigrant and refugee-serving organizations in Ontario, and coordinates response to shared needs and concerns. Our mission is to achieve equality, access and full participation for immigrants and refugees in every aspect of Canadian life. OCASI was founded in 1978 and now has over 250 member agencies across Ontario. Position Overview: The Web Development Coordinator is to assist on multiple projects by maintaining and restoring code on all of OCASI websites and platforms as well as optimizing the web architectures for navigability and accessibility. This position is also responsible for ensuring that code and databases are being backed up. The Web Development Coordinator will have a commitment to and awareness of equity, access to services, anti-racism and anti-oppression, gender-justice and anti-poverty as it relates to immigrants and refugees.Key Responsibilities:<ul><li>Responsible for the technical architecture and implementation of OCASI websites</li><li>Responsible for the oversight of hosting, DNS and APIs where appropriate</li><li>Perform website maintenance</li><li>Monitor systems’ operations, including downtime, upgrades and security </li><li>Liaise with subcontractors to ensure that the necessary modifications are made to the systems</li><li>Work closely with content team to suggest and carry out design improvements and enhancements as required</li><li>Participate in the strategic planning and promotion of sites as part of the team</li><li>Provide support to websites’ analytics data</li></ul>Qualifications:&nbsp;<ul><li>Successful completion of a degree or diploma in computer science, web development or equivalent experience </li><li>Knowledge and understanding of issues facing Ontario’s immigrants and refugees and the member agencies that serve them is a definite asset </li><li>Strong skills in installing, customizing, updating and maintaining open source software such as Drupal</li><li>Strong skills in JavaScript and APIs</li><li>Experience working with MySQL databases</li><li>Knowledge of and the ability to implement important SEO principles </li><li>Ability to understand and contribute to functional requirements and translate them into technical design and development projects </li><li>Ability to clearly document features, technical specifications and infrastructure requirements for self-produced technical work and job processes </li><li>Able to continuously monitor industry trends, technologies and standards in order to research, recommend and apply new technologies as they emerge </li><li>Excellent verbal and written communication skills </li><li>Strong organization skills, attention to detail and the ability to meet tight deadlines and demanding schedules </li><li>Able to work quickly and on multiple projects at once, multi-tasking in high-pressure situations </li><li>Willingness to work in an environment where projects and priorities often change</li><li>Good judgment, problem-solving and conflict resolution skills </li><li>Collaborative team player with strong interpersonal and relationship-building skills</li></ul>Employment Details:&nbsp;<ul><li>Salary is $52,501 plus benefits, unionized with Unifor Local 87M </li><li>Job type: Full-time position based on 35 hrs/week</li></ul>*OCASI currently operates within a Hybrid workplace model How to apply: Please send a cover letter and resume with the subject line: Web Development Coordinator to: Hiring Committee, OCASI at <a href="mailto:gethired@ocasi.org" target="_blank">gethired@ocasi.org</a> We are committed to creating an inclusive workplace and welcome applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment process.We thank all applicants for applying. However, we regret only the candidates selected for an interview will be contacted. No telephone inquiries please.<a href="mailto:gethired@ocasi.org" target="_blank">mailto:gethired@ocasi.org</a>Coordonnateur(trice) du développement Web OCASI - Ontario Council of Agencies Serving Immigrants Toronto, Ontario À propos d'OCASI : OCASI – Ontario Council of Agencies Serving Immigrants Conseil ontarien des organismes au service des immigrants – agit comme porte-parole collectif des organismes d'aide aux immigrants et aux réfugiés en Ontario et coordonne la réponse aux besoins et aux préoccupations communs. Notre mission est d'assurer l'égalité, l'accès et la pleine participation des immigrants et des réfugiés à tous les aspects de la vie canadienne. Fondé en 1978, OCASI compte aujourd'hui plus de 250 organismes membres en Ontario. Aperçu du poste : Le/La coordonnateur(trice) du développement web participera à de multiples projets en assurant la maintenance et la restauration du code de tous les sites web et plateformes d'OCASI, ainsi qu'en optimisant les architectures web pour la navigabilité et l'accessibilité. Ce poste est également chargé de garantir la sauvegarde du code et des bases de données. Le/La coordonnateur(trice) du développement web sera engagé(e) et sensibilisé(e) aux enjeux d'équité, d'accès aux services, de lutte contre le racisme et l'oppression, de justice de genre et de lutte contre la pauvreté en ce qui concerne les immigrants et les réfugiés.Principales responsabilités : â Responsable de l'architecture technique et de la mise en Åuvre des sites web d'OCASI â Responsable de la supervision de l'hébergement, des DNS et des API, le cas échéant â Effectuer la maintenance du site web â Surveillance du fonctionnement des systèmes, y compris les temps d'arrêt, les mises àniveau et la sécurité â Collaboration avec les sous-traitants pour garantir l'application des modificationsnécessaires aux systèmes â Travailler en étroite collaboration avec l'équipe de contenu pour suggérer et mettre enÅuvre les améliorations de conception nécessaires â Participer à la planification stratégique et à la promotion des sites au sein de l'équipe â Fournir un soutien aux données d'analyse des sites webQualifications : â Diplôme universitaire en informatique, en développement Web ou expérienceéquivalente. â Connaissance et compréhension des enjeux auxquels font face les immigrants et lesréfugiés de l'Ontario et les organismes membres qui les servent est un atout.â Solides compétences en installation, personnalisation, mise à jour et maintenance de logiciels libres comme Drupal.â Solides compétences en JavaScript et en API. â Expérience de travail avec les bases de données MySQL. â Connaissance et capacité à mettre en Åuvre d'importants principes de référencementSEO. â Capacité à comprendre et à contribuer aux exigences fonctionnelles, puis à les adapteren projets de conception et de développement techniques. â Capacité à documenter clairement les fonctionnalités, les spécifications techniques etles exigences d'infrastructure pour les travaux techniques et les processus de travail autoproduits.â Capacité à surveiller continuellement les tendances, les technologies et les normes du secteur afin de rechercher, de recommander et d'appliquer de nouvelles technologies dès leur apparition.â Excellentes compétences en communication verbale et écrite. â Attentif aux détails, excellent sens de l'organisation et capacité à respecter des délaisserrés et des emplois du temps exigeants. â Capacité à travailler rapidement et sur plusieurs projets à la fois, multitâche dans dessituations très stressantes. â Volonté de travailler dans un environnement où les projets et les priorités changentsouvent. â Bon jugement. Compétences en résolution de problèmes et de conflits â Avoir un excellent esprit d’équipe collaboratif et de solides compétencesinterpersonnelles et relationnellesDétails de l'emploi : â Salaire de 52 501 $ plus avantages sociaux, syndiqué à la section locale 87M d'Unifor â Type de poste : Poste à temps plein basé sur 35 heures par semaine*OCASI fonctionne actuellement avec un modèle de travail hybride Comment postuler : Veuillez envoyer une lettre de motivation et un CV avec pour objet : « Coordonnateur(trice) du développement Web / Web Development Coordinator » au Comité d'embauche d'OCASI à l'adresse <a href="mailto:gethired@ocasi.org" target="_blank">gethired@ocasi.org</a> Nous nous engageons à créer un milieu de travail inclusif et encourageons les candidatures de personnes en situation de handicap. Des aménagements sont disponibles sur demande tout au long du processus de recrutement.Nous remercions tous les candidats ayant postulé. Cependant, nous regrettons de ne communiquer qu'avec les candidats retenus pour une entrevue. Aucune demande de renseignements par téléphone n'est acceptée.<a href="mailto:gethired@ocasi.org" target="_blank">mailto:gethired@ocasi.org</a>Please send your resume and cover letter to <a href="mailto:gerthired@ocasi.org" target="_blank">gethired@ocasi.org</a>

Ontario Council of Agencies Serving Immigrants

Web Development Coordinator

Job Posting 
IT Support &amp; Infrastructure Coordinator 


ORGANIZATION PROFILE – CLH is the region’s largest service provider for individuals with 
developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping 
them achieve their full potential, be included in our community, and, ultimately, build great lives. 

We offer widely recognized expertise and serve more than 1,600 people with special needs 
every year – from children to aging seniors. We offer community participation programs, 
residential services, respite services, employment supports, and services designed for children. 

We are currently seeking a Part-Time Temporary IT Support &amp; Infrastructure Coordinator to 
join our team for a period of two (2) years. This position is based in Hamilton, ON and reports to 
the Senior Manager, Quality &amp; Risk. The role plays a vital part in ensuring reliable and effective 
technology support across all our facilities. 

 
Responsibilities: 

 • Oversee and support company hardware and communication technology across all sites 

 • Perform application account management and maintenance 

 • Act as subject matter expert for new application implementations 

 • Serve as primary contact for telecommunications providers 

 • Administer the mobile device management (MDM) system 

 • Provide frontline IT troubleshooting and technical support 

 • Participate in committees and organization-wide IT projects 

 • Collect, analyze, and report on IT activities 

 • Identify opportunities for IT service improvement 

 • Collaborate with service providers on infrastructure issues 

 • Maintain and update IT asset inventory 

 • Manage secure documentation of technology assets and credentials 

 • Administer user management on the Newt phone system 

 • Serve as webmaster for the public website and SharePoint intranet 

 • Promote organizational vision and mission 

 • Comply with health and safety policies and regulations 

 • Report workplace hazards and support safety improvements 

 • Always maintain confidentiality 

Qualifications: 

 • Completion of a post-secondary degree in Computer Science or related field of study 

 • Proven experience in an IT support or coordinator role 

 • Strong technical troubleshooting skills and problem-solving mindset 

 • Experience working with MDM platforms and telecom service providers 

 • Familiarity with network infrastructure and support (firewalls, switches, access points) 

 • Working knowledge of computer hardware, operating systems, desktop software including but 
not limited to, Microsoft Office 365 products 

 • Experience supporting a variety of ERP, CRMS, or similar database systems 

 • Proficient in maintaining IT asset documentation and inventory tracking 

 • Ability to manage multiple tasks with strong attention to detail 

 • Excellent communication and interpersonal skills 
 
 


 • Previous experience with Newt phone systems or similar VoIP platforms 

 • Knowledge of secure documentation practices 

 • Experience working with external IT vendors or MSPs 

 • Valid Police record check 

 • Valid G class driver’s license with proof of insurance and access to a reliable vehicle 

 • Able to work flexible hours to accommodate operational needs 
 

To find out more about this opportunity, or to apply, email: <a href="mailto:humanresources@clham.com" target="_blank">humanresources@clham.com</a> 

 
Please use “IT Support &amp; Infrastructure Coordinator” in the Subject line and submit a resume 

and cover letter (Word or PDF format) by July 6, 2025. 

 
Community Living Hamilton is committed to equitable employment practices. Candidates with fluency 

in a second language are encouraged to note this in their resume. 


<a href="mailto:humanresources@clham.com" target="_blank">mailto:humanresources@clham.com</a>

5 IT: Support / Web Interface /Design Jobs in Ontario