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The Executive Director of the CIOC provides administrative, financial, philanthropic, and operational leadership for the organization. In collaboration with the Artistic Director, Jean- Willy Kunz and the Board of Directors, they ensure the stability of the organization, the development of its resources, and the visibility of the CIOC in Quebec and across Canada.Together with the team, the Executive Director is responsible for the following:Philanthropic Development and Donor Relations<ul><li>Lead the development strategy: major gifts, sponsorships, private partnerships, and foundations</li><li>Maintain relationships with current donors and strengthen their engagement</li><li>Identify and solicit new donors in Montreal and across the country</li><li>Prepare support proposals aligned with partners’ interests</li><li>Mobilize the team and board members to support fundraising initiatives</li><li>Implement a CRM system to structure donor stewardship and recognition</li></ul>Grants and Institutional Relations<ul><li>Oversee municipal, provincial, and federal grant applications</li><li>Ensure the internal coordination required for writing, budgeting, and reporting</li><li>Maintain regular relationships with public funding bodies</li><li>Integrate fluctuations in funding into budget planning</li></ul>Outreach, Partnerships, and Strategic Positioning<ul><li>Represent the CIOC within cultural, musical, and philanthropic communities</li><li>Develop national collaborations and joint initiatives</li><li>Contribute to the preparation of the 2027 international competition</li><li>Identify opportunities for visibility and outreach across Canada</li></ul>Communications, Marketing, and Public Engagement<ul><li>Oversee the communications strategy (branding, digital media, media relations)</li><li>Support the Communications Manager in campaign execution</li><li>Strengthen the CIOC’s visibility and reputation</li><li>Maintain consistency of messaging across all channels</li></ul>Governance and Board Relations<ul><li>Work closely with the Chair and board members</li><li>Prepare reports, analyses, and documentation required for meetings</li><li>Contribute to the monitoring of the strategic plan and to governance improvements</li><li>Participate in board renewal efforts</li></ul>Financial, Administrative, and Operational Management<ul><li>Develop and monitor the annual budget</li><li>Optimize administrative and financial processes</li><li>Oversee operations during concerts, festivals, and activities</li><li>Ensure a regular presence in the office to support the team</li><li>Supervise the team composed of one full-time employee, three part-time employees, along with a functional collaboration with the Artistic Director</li><li>Maintain a positive and collaborative work environment.</li></ul>The CIOC is seeking a leader capable of combining strong interpersonal skills, execution ability, and relationship-building strengths, with a genuine interest in philanthropy.The ideal candidate will demonstrate:<ul><li>Ease in building trusting relationships, particularly with donors and partners</li><li>Experience or strong potential in philanthropic development</li><li>Autonomy, initiative, and the ability to move projects forward</li><li>Excellent organizational skills and the capacity to manage priorities within a small structure</li><li>Ability to represent the organization with diverse audiences: artistic, institutional, and philanthropic </li><li>Understanding of the cultural non-profit sector or a strong interest in this field</li><li>Positive leadership that fosters trust and collaboration</li><li>Capacity to navigate between strategic vision, operations, and external relations</li><li>Cultural curiosity and an openness to the world of music</li><li>Bilingualism (French and English) is mandatory.</li></ul>The organization is open to candidates from varied backgrounds, including individuals who have held leadership roles in non-profits, or who come from philanthropy, business development, cultural management, or team leadership in smaller-scale environments.

Canadian International Organ Competition

Executive Director

STAFF REPRESENTATIVE − LABOUR RELATIONS, Regular Full-Time positionPay Range: $121,543 – $133,973 annuallyBiweekly Hours: 70 hoursLocation:&nbsp; In-Office Vancouver, BCUnion/Affiliation: CUPE 1004Who We AreThe Federation of Post-Secondary Educators of BC (FPSE) is the provincial voice of 10,000 faculty and staff at BC’s teaching universities, colleges, institutes, and private-sector institutions. We provide resources and legal services, and we engage in advocacy on behalf of our members and the public post-secondary system.About the RoleThis is an in-office role, where the staff representative team provides high-level labour relations support to member locals and expert advice to FPSE leadership, committees, and other stakeholders in areas including contract administration, grievance handling, and collective agreement interpretation and negotiation. Staff representatives also provide focused training and education for stewards, bargainers, and local officers. Though an in-office role, travel to the various locals is an expectation of the role.Qualifications and Skills<ul><li>Experience in collective bargaining, arbitration, and labour relations</li><li>Experience in the post-secondary education sector is a plus</li><li>Knowledge of organized labour and union governance</li><li>Proven success in demanding labour relations environments</li><li>Strong communication skills for report-writing, correspondence, and public speaking</li><li>Experience teaching courses and workshops in labour relations</li><li>Ability to build positive, productive working relationships with union leadership and employer representatives</li><li>Understanding of labour movement goals and organizing principles; experience in union organizing is an asset</li></ul>What we offerFPSE values our employees and promotes a healthy work-life balance, professional growth, and a respectful workplace. Benefits include:<ul><li>Generous vacation and flex days</li><li>Pension plan</li><li>Childcare and parking/transit subsidies</li><li>Comprehensive work travel expense coverage</li><li>Robust benefit package (dental, extended health care, sick leave, disability)</li></ul>Please submit a cover letter, résumé, and references. Only individuals selected for an interview will be contacted. The position is open until filled.Send cover letter and CV to:&nbsp;Brent Calvert, President<a href="mailto:jobs@fpse.ca" target="_blank">jobs@fpse.ca</a>&nbsp;

Federation of Post-Secondary Educators

Staff Representative - Labour Relations

Director, Finance – Full-Time, Permanent – Barrie, ONAre you passionate about mental health and making a difference in your community? Join CMHA Today!Why Join CMHA Simcoe County?<ul><li>Generous paid time off</li><li>We’re a growing organization, which means growing opportunities!</li><li>Enjoy free EFAP, with special discounts for you and your family</li><li>Exemplary Standing with Accreditation Canada.</li><li>Paid Training and Professional Development Opportunities</li><li>A 35 hour/week work schedule</li><li>Committed to implementing an evidence-based DEI Action Plan</li><li>Located north of the GTA; Simcoe County offers a blend of rural charm and modern amenities, with access to outdoor activities on Georgian Bay and Lake Simcoe.</li></ul>Do you need assistance applying? Please contact our HR Team at <a href="mailto:hr@cmhastarttalking.ca" target="_blank">hr@cmhastarttalking.ca</a>Position Summary: The Canadian Mental Health Association, Simcoe County Branch seeks a Director of Finance, who is responsible for the strategic management and oversight of the financial, operational, and development objectives for the Finance and Facilities departments. The Director manages the agency Senior Leadership Team (SLT), CEO, and Board to develop and oversee financial strategies, systems, and performance, while ensuring compliance with all applicable legislative requirements and funder agreements. Additionally, the Director oversees the facilities operations of CMHA SCB, ensuring effective management of property and facility resources.What You'll Do:Organizational<ul><li>Provide strategic financial oversight for programs within approved budgets.]</li><li>Ensure compliance with agency standards and guidelines.</li><li>Collaborate with SLT and Management Team to achieve organizational goals.</li></ul>Financial Leadership<ul><li>Direct daily financial operations: payroll, rent supplements, AP/AR, forecasting, variance analysis.</li><li>Maintain systems compliant with ASNPO, regulations, internal controls, and funder agreements.</li><li>Oversee insurance coverage and risk management.</li><li>Lead annual and monthly budgeting, train managers in financial planning.</li><li>Prepare and distribute financial reports to CEO, SLT, and Board committees.</li><li>Manage audits, implement recommendations, and complete year-end processes.</li><li>Ensure accurate funder reporting and compliance for grants, RFPs, and procurement.</li><li>Develop and maintain financial policies aligned with legislation and standards.</li><li>Optimize accounting systems for efficiency and compliance.</li><li>Monitor cash flow, banking relationships, and reconciliations.</li><li>Conduct internal audits for accuracy and efficiency.</li><li>Maintain inventory of capital assets and manage lifecycle processes.</li></ul>Facilities and Property Leadership<ul><li>Provide leadership and guidance to the Manager of Facilities, Safety, and Security, as needed.</li><li>Ensure effective facilities management by maintaining safety, functionality, budgeting, and compliance with health and safety regulations.</li><li>Collaborates with cross-functional teams as needed to implement sustainable, cost-effective facilities management practices, optimizing space and resources.</li><li>Ensures the property management plan is aligned with the agency's strategic goals and compliant with legislation and advises on property acquisition and sale decisions as necessary.</li><li>Oversee the purchasing, inventory management, and disposal of agency assets and supplies (excluding IT related equipment).</li><li>Oversee contracts, mortgage renewals, capital assets, and lease agreements, leasehold improvements, purchases, general maintenance and security systems.</li><li>Ensures good working relationships with external stakeholders including landlord relationships and lease agreements.</li><li>Support the Manager of Safety, Security, and Facilities, and the Human Resources Manager in ensuring compliance with legislative requirements such as the Occupational Health &amp; Safety Act and Employment Standards Act, 2000.</li><li>Advise on property acquisition and sale decisions when necessary.</li><li>Ensure property tax rebates are processed in a timely manner for all property taxes for owned and leased locations.</li><li>Identify and oversee capital and facilities grant and funding opportunities to maintain and improve CMHA SCB facilities.</li></ul>REQUIRED QUALIFICATIONS:<ul><li>CPA designation and relevant degree; Master's preferred</li><li>8+ years in financial leadership, ideally in health care or non-profit.</li><li>Advanced proficiency in financial systems and MS Office.</li><li>Knowledge of employment and tax legislation.</li><li>Must have a reliable source of transportation.</li><li>Fluency in French or another second language would be an asset.</li><li>Legally entitled to work in Canada.</li></ul>SALARY SCALE:Executive Level 1: $123,469 - $130,894*per annum*pro-rated based on hours workedHOURS OF WORK:<ul><li>Thirty-five (35) hours per week, Monday to Friday.</li><li>Attendance at special events required from time-to-time.</li><li>Able to work within a flexible framework to respond to program needs.</li></ul>We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.Recruitment Reason: Current VacancyCMHA Simcoe County Branch is an equal opportunity employer committed to fostering a healthy and positive work environment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990 CMHA Simcoe County Branch will provide accommodations throughout the recruitment and selection process to applicants with disabilities. CMHA Simcoe County Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, Indigenous people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.Job Types: Full-time, PermanentBenefits:<ul><li>Company events</li><li>Dental care</li><li>Disability insurance</li><li>Employee assistance program</li><li>Extended health care</li><li>Life insurance</li><li>Paid time off</li><li>RRSP match</li><li>Vision care</li></ul>Licence/Certification:<ul><li>Chartered Professional Accountant (required)</li></ul>Work Location: In person

Canadian Mental Health Association, Simcoe County Branch

Director, Finance

Organizational ProfileSituated on the unceded and occupied territories of the Coast Salish Peoples, including the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) nations, the Vancouver Aboriginal Child and Family Services Society (VACFSS) is a leader in delivering culturally grounded, restorative family services to urban Indigenous families within the City of Vancouver. Established in 1992, VACFSS offer a full spectrum of services encompassing Family Preservation and Reunification, Guardianship, Child Safety, and Resources. VACFSS strives to culturally and spiritually strengthen the families served and its practices are guided by policy and research done in partnership with the communities the Society works alongside.About the Role&nbsp;Reporting directly to the Chief Executive Officer (CEO), the Director of Finance provides strategic leadership, oversight, and management of all aspects of VACFSS’s financial operations, including budgeting, planning, analysis, forecasting, accounting, and reporting. This role ensures that financial practices align with Board of Directors (Board) approved policies, organizational goals, and statutory requirements, supporting the delivery of strategic priorities and operational plans that foster reunification, family development, and the health and well-being of Indigenous children, youth, and families.This is an exciting opportunity for a strategic financial leader to support the strategic oversight and long-term sustainability of an integral community service organization. The position requires a Bachelor’s degree in Business Administration with a specialization in Finance, Accounting, or a related field. A CPA designation is mandatory, and a graduate degree in a relevant discipline is preferred. The ideal candidate will have a minimum of 10 years of progressive experience managing, developing, and overseeing financial operations, with at least 5 of those years involving direct management and supervision of employees. Experience should be within the non-profit or community service sector, ideally in a unionized environment. The successful candidate will understand the historical and contemporary realities of Indigenous peoples in Canada and support the reclaiming of cultural practices that are essential to decolonization and promote healing.&nbsp;Within the current salary band for this role, the position is expected to be hired between $130,000 and $175,950, with a midpoint of $153,000, and is supported by a competitive total compensation package.VACFSS welcomes applications from all qualified individuals meeting the education and experience requirements; however, preference will be given to qualified Indigenous (First Nations, Métis, or Inuit) candidates as per Section 42 of the BC Human Rights Code.Contact DetailsContact Details Should you be interested in learning more about this unique opportunity with VACFSS, please contact Harbour West Consulting at 604-998-4032 or forward your resume, a letter of introduction and the names and contact information for three references, in confidence, to <a href="mailto:info@hwest.ca" target="_blank">info@hwest.ca</a>.

Harbour West Consulting Inc.

Director of Finance - VACFSS

Position:Senior Financial Planning &amp; Analysis (FP&amp;A) Business AdvisorReports to:Lead, Financial StrategistPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeWorld Vision Canada is seeking a Senior FP&amp;A Business Advisor to support key portfolios of digital marketing and product. You will serve as a strategic finance lead to Vice Presidents and their teams, combining hands-on financial analysis with strategic insight to ensure resources are invested for long-term mission impact.Responsibilities<ul><li>Lead FP&amp;A partnership with VPs and teams, overseeing dynamic forecasting, budgeting, reporting, and financial guardrails; facilitate investment decisions and performance dialogues to optimize resource allocation, impact, and value.</li><li>Ensure business owners are equipped with timely, relevant data-driven insights and recommendations to make well-informed operational and strategic decisions.</li><li>Define, assess and advise on financial ROI and broader impacts (e.g., brand lift, lead quality, audience growth) for digital-first campaigns, channels, and products; synthesize into operational and strategic insights.</li><li>Own and continuously improve specific team processes, forecasting and planning tools to ensure timely, accurate, and useful outputs.</li><li>Conduct strategic deep dives and develop modelling of key areas, e.g. digital marketing performance and product economics; identify and recommend cost and performance opportunities in collaboration with supported areas.</li><li>Model best-in-class business partnering and leading-edge FP&amp;A skill sets in analytics, automation and gen-AI adoption, and mentor peers as part of a collaborative FP&amp;A team.</li></ul>Qualifications<ul><li>5+ years of progressive FP&amp;A, consulting or strategic finance experience.</li><li>Ability to stitch data from multiple systems (finance, procurement, CRM, digital marketing, product analytics) into decision-ready outputs.</li><li>Experience in digital marketing, digital product development and lifecycle, and agile.</li><li>Strong sense of ownership and ability to go end-to-end: from assembling imperfect data to executive-level recommendations.</li><li>Demonstrated abilities to develop complex financial models; experience with BI/reporting tools, querying databases and data architecture.</li><li>Fluency with using LLMs in the workplace to accelerate low level and strategic tasks; interest in more advanced AI workflows, agents, etc.</li><li>Effective communication and interpersonal skills; experience collaborating with executives and decision makers.</li><li>CPA, CFA, MBA, or quantitative background an asset.</li></ul>Why Consider Us?&nbsp;Our&nbsp;competitive compensation &amp; benefits include:<ul><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards.</li><li>We are Canada’s largest development, relief, and advocacy non-profit organization.</li></ul>Job FamilyFinanceJob FunctionIndividual ContributorPay TypeSalaryEmployment IndicatorHybrid

World Vision Canada

Senior Financial Planning & Analysis (FP&A) Business Advisor

Rotman School of Management, University of Toronto

Executive Director, Advancement

Finance Manager 
Location: Hamilton, ON (On-Site/Hybrid) 
Type: Full-Time Permanent 
Salary Range: $75,000 annually, plus benefits 
 
About Us 
International Needs Canada is part of a Christian global development organization with 34 partner countries worldwide. Our vision is "Transformed Lives, Changed Communities," which we pursue by empowering women and children to reach beyond their circumstances and chart their own paths in life. We work in developing countries to tackle critical issues such as forced labour, child marriage, sexual exploitation, malnutrition, and other poverty-related problems. 
 
At INCA, we are committed to the highest standards of transparency, accountability, and governance. As a registered Canadian charity and accredited member of the Canadian Centre for Christian Charities, we strive for financial integrity and faithful stewardship of resources. 
 
About You 
You are a mission-driven accounting professional who understands the unique financial needs of a nonprofit organization. You are both detail-oriented and strategic, and thrive in environments where clear processes, financial insights, and accountability systems are valued. You are: 
Experienced in full-cycle nonprofit accounting and donor fund tracking 
Skilled in translating financial data into decision-ready insights 
Committed to helping others grow — including our global partners 
Proactive in maturing systems and documenting internal processes 
Collaborative, globally minded, and aligned with INCA’s mission 
 
About the Role 
The Finance Manager plays a vital role in stewarding INCA’s finances with excellence, helping to ensure our resources are used effectively and reported transparently to donors, board members, and global partners. This role combines full-cycle accounting, partner financial reporting, audit readiness, and strategic budgeting oversight, all while contributing to the broader vision and mission of INCA. 
 
Key Responsibilities 
Finance &amp; Accounting 
Lead full-cycle accounting using QuickBooks Online 
Manage accounts payable/receivable, bank reconciliations, journal entries, and payroll coordination 
Maintain fund tracking and CRA compliance for restricted/unrestricted funds 
Document financial policies, workflows, and internal controls 
Oversee monthly and year-end close, and prepare for audits 
Manage relationships with the bank and oversee foreign exchange (FX) conversions from CAD to USD for international disbursements 
 
Reporting &amp; Financial Analysis 
Prepare monthly financial transmission reports and consolidated financial statements 
Produce project-based reports comparing actuals vs. budgets, including variance explanations 
Deliver clear, insight-focused reports to support executive and board-level decision-making 
Standardize internal reporting templates and timelines for greater consistency and efficiency 
 
Budgeting &amp; Planning 
Lead the organization’s annual budgeting process 
Maintain a centralized and up-to-date view of all project and program budgets, from pipeline to completion 
Support department and program leaders in planning, tracking, and adjusting their financial plans 
 
Partner &amp; Program Support 
Develop standardized financial reporting requirements for international partners 
Support partner organizations in improving their financial systems and practices, including training and capacity development in basic accounting and budgeting 
Collaborate with the programs team to ensure disbursement schedules and reports are timely, accurate, and aligned with donor expectations 
 
Operational Improvements 
Work with team members to process, revise, or update donation payments, including those recorded in Raiser’s Edge 
Help mature INCA’s operations through the development of scalable, compliant, and documented financial procedures 
Support integration across platforms (QuickBooks, RE, sponsorship portal) to reduce friction and improve visibility 
 
Qualifications 
5+ years of progressive accounting experience, with 3+ years in nonprofit/charity finance 
Strong knowledge of fund accounting, CRA charity regulations, and donor financial reporting 
Proficiency in QuickBooks, Excel, and preferably Raiser’s Edge or similar CRM 
CPA or CPB designation (or in progress) preferred 
Experience preparing for audits and managing restricted funds 
Excellent analytical and communication skills 
Experience with international development, multi-currency disbursements, or partner financial capacity-building is an asset 
Alignment with INCA’s mission and values 
 
Education 
Degree or diploma in Accounting, Finance, or Business Administration 
CPA or equivalent certification is a strong asset 
Equivalent combinations of education and experience will be considered 
 
What We Offer 
Comprehensive health and dental benefits 
Disability and life insurance 
Vision care 
RRSP matching 
Paid vacation and holidays 
On-site parking and hybrid work flexibility 
A supportive, faith-aligned, and purpose-driven team culture 
Opportunity to shape global impact through financial leadership

International Needs Canada

Finance Manager

FULL TIME, REGULAR POSITION SALARY RANGE: $47,187 - $50,179Benefits include: • Extended Health and Dental benefits including Life, AD&amp;D and LTD • Healthcare of Ontario Pension Plan (HOOPP) • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional development time and fundsSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.This position will operate as part of the new HART Hub. The HART Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT) led by South Riverdale Community Health Centre and St. Michael’s Homes with support from Anishnawbe Health Toronto, Gerstein Crisis Centre, The Neighbourhood Group, Michael Garron Hospital, Alpha House, Fontbonne Ministries, The Salvation Army, 2-Spirited People of the 1st Nations, Woodgreen Community Services, Comprehensive Treatment Clinic and The Neighbourhood Organization.This position acts as part of a multidisciplinary team, facilitating client flow and referrals through the East HART Hub and other SRCHC Substance Use &amp; Mental Health (SUMH) programs. This will involve providing program information, answering and triaging calls, inquiries, referrals, greeting and checking-in clients, booking appointments and file management using the EMR system, data entry, program material and supply ordering, and scheduling. This position requires providing services to a range of clients, including people who use drugs, people with mental health concerns, and other marginalized populations facing significant health barriers.Working within the larger Service Administration &amp; Quality (SAQ) team, this position will also provide back-up administrative support for the clinic and centre as a whole. This could include working at various SRCHC locations, booking appointments, communicating with clients, responding to general enquiries, acquiring services for and providing information to the public and other agencies regarding the services of SRCHC. This position involves working evenings and weekends, and is expected to work onsite.Responsibilities: Reception • Provide reception services for the SUMH team, the clinic and SRCHC • Respond to general enquires, provide basic service to clients (e.g. TTC tokens, taxis, referrals to other agencies) and provide information to the public and other agencies regarding services • Schedule new intakes, follow up appointments, make reminder phone calls and coordinate client drop-in visits via the EMR • Provide backup support within the SAQ team • Recognize escalating situations and follow established protocols to obtain assistance and apply de-escalating techniques General Administrative Duties • Respond to the administrative needs of the SUMH and Operational Health System teams • Assist with team meetings i.e. maintain running agendas and minute taking • Ensure relevant Process Manual and workflows are followed, accurate and up-to-date • Responsible for the opening and closing of the centre following procedures to ensure the security and safety of the building, staff, clients and guests • Open and distribute mail accordingly • Support with supply organization, ordering and tracking • Collaborate with program teams in the production and distribution of program material, brochures and flyers across multiple sites • Enter and maintain provider EMR templates, orientation and group schedules, as well as meetings and room booking • Provide administrative support with time off requests and rebooking clients following established minimum coverage guidelines • Utilize Excel in reception and administrative tasks Clinical Support and Administration • Administrative support for new referrals to SUMH programs via the EMR, email, e-referrals, fax and phone • Screen client calls; make appropriate appointments for services • Make arrangements and referrals with external services (e.g. x-rays, ECG’s and prescription renewals) as directed • Intake and registration of new clients following established protocols in the EMR • Work collectively to manage client waitlists for SUMH programs • Book appointments for clients using the EMR • Ensure the EMR and files are accurate and current • Input encounter information for data collection purposes into excel, EMR or other tracking system • Participate in all required meetings, trainings and communicate program and service updates across applicable teams • All other duties as requiredQualifications: • University, College and/or medical administrative education • Minimum one (1) year experience as a medical secretary or administrative assistant in a clinical or social service related environment preferred • Customer service training an asset • Conflict prevention and de-escalation training an asset • Knowledge of community, the health sector (including primary health care) and community health centres • A strong interest in issues affecting people who are homeless, living with a mental illness or substance use, and complex health needs • Experience working with marginalized populations, including homeless and street-involved people, current and former drug users, and sex workers an asset • General knowledge of Harm Reduction philosophy of care • Ability to assist with and help de-escalate conflicts, and confidence in asserting and maintaining strong boundaries • Respect for diversity, equity and accessibility with the ability to work collaboratively and positively with others • Ability to work effectively independently and as part of a multi-disciplinary team in a fast-paced environment • Planning and task management skills • Ability to prioritize and multi-task with simultaneous attention to detail • Excellent verbal and written communication skills • Excellent interpersonal skills in dealing with the public • Ability to assist people in a mature, friendly and helpful manner • Strong organizational skills • Proficiency in the use of computer technology and various software applications in particular an electronic health record • Ability to be flexible and a self-starter • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is for an existing vacancy.Internal applicants please apply by Tuesday, December 16, 2025 at 12:00 p.m. (noon).This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – Admin Program Assistant – SUMH South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “Admin Program Assistant – SUMH” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a bargaining unit position with CUPE Local 5399. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

South Riverdale Community Health Centre

Administrative Program Assistant – Substance Use & Mental Health

Position Summary&nbsp;The Manager, Programs and Operations provides leadership for the day-to-day delivery and ongoing improvement of Caledon Meals on Wheels’ core services across Caledon and Dufferin. This includes oversight and senior leadership of Meals on Wheels, Seniors’ Wellness programs, special initiatives and pilots, and the volunteer program.Working closely with the Executive Director, program staff, the Volunteer Coordinator and community partners, the Manager ensures that services are client-centred, safe, reliable, and well coordinated. The role supervises key program and operations staff, supports staff and volunteer development, and uses data, feedback, and accreditation standards to guide program planning, risk management and quality improvement.Core Competencies<ul><li>Leadership and people management</li><li>Program planning, coordination, and evaluation</li><li>Volunteer engagement and stewardship</li><li>Operational and risk management</li><li>Client-centred service and advocacy for older adults and adults with disabilities</li><li>Collaboration, communication, and relationship building</li><li>Problem solving and decision making</li><li>Cultural humility, equity, diversity and inclusion</li></ul>Key Responsibilities and Duties:Program Leadership and Strategy<ul><li>Provide overall leadership for the planning, delivery, and evaluation of Meals on Wheels, Seniors’ Wellness, and other CMOW programs, ensuring services are client-centred, accessible, and responsive to community need.</li><li>Work with program staff to develop annual workplans, clear service targets, and program schedules that support safe, consistent, and efficient operations.</li><li>Oversee program logistics such as route planning, group schedules, space bookings, and coverage plans for staff absences.</li><li>Ensure policies, procedures, forms, and documentation are up to date, consistently applied, and aligned across programs.</li><li>Support in-home or intake assessments as needed, including eligibility, subsidies, and risk/safety considerations.</li><li>Lead or support the planning and implementation of new pilots, partnerships, or program expansion in collaboration with the Executive Director and other managers.&nbsp;</li></ul>Volunteer Program Leadership<ul><li>Provide overall leadership and strategic direction for the volunteer program, in line with the Canadian Code for Volunteer Involvement and sector best practices in volunteer engagement. </li><li>Directly supervise the Volunteer Coordinator, providing coaching, guidance, and support on day-to-day recruitment, screening, orientation, scheduling, recognition, performance feedback, and exit processes.</li><li>Ensure the volunteer lifecycle is well managed, including planning, recruitment, screening (e.g., references, police checks, driver’s abstracts, insurance documentation), orientation, ongoing training, supervision, recognition, and evaluation. </li><li>Oversee volunteer risk management, including clear role descriptions, boundaries, confidentiality expectations, incident reporting and follow-up, and alignment with organizational policies and relevant legislation.</li><li>Develop and monitor volunteer engagement plans and targets, including volunteer satisfaction surveys and improvement actions.</li><li>Ensure accurate and timely collection of volunteer data and statistics, including hours, assignments, compliance documentation, and recognition milestones.</li></ul>Staff Supervision and Team Development<ul><li>Provide direct supervision to assigned program and operations staff, including regular one-to-one supervision, team meetings, and performance management.</li><li>Set clear expectations, goals, and priorities for staff, and follow established evaluation and performance improvement processes where needed.</li><li>Foster a respectful, collaborative, and inclusive work environment where staff feel supported and valued.</li><li>Support staff development through coaching, feedback, and identification of training opportunities related to client service, leadership, volunteer engagement, and health and safety.</li><li>Model constructive communication, problem solving, and conflict resolution when issues arise with staff, volunteers, clients, or partners.</li></ul>Operational Management and Quality Improvement<ul><li>Oversee the day-to-day operational functioning of assigned programs, ensuring adequate staffing, coverage, and resources to safely meet service demand. </li><li>Work with team members to address operational issues such as scheduling, supplies, facility needs, and equipment. </li><li>Monitor program budgets, expenditures, and accounts receivable related to program areas, flag concerns, and work with staff and finance to follow up with clients when necessary. </li><li>Collect, analyze, and report on program and volunteer statistics, key performance indicators, and quality measures, supporting organizational dashboards and funder reporting. </li><li>Support accreditation and quality improvement work by contributing to policies, procedures, audits, and formal improvement initiatives. </li><li>Lead or support process improvement projects that enhance efficiency and service quality while maintaining client and volunteer safety.</li></ul>Client Services, Risk, and Incident Management<ul><li>Promote a client-centred approach across programs, ensuring clients and caregivers are treated with respect, compassion, and cultural sensitivity.</li><li>Ensure staff and volunteers follow established procedures for wellness checks, incident reporting, and escalation of concerns to the Executive Director or appropriate authorities.</li><li>Review and ensure timely follow-up and closure of incident reports, near misses, and complaints, with a focus on learning and improvement.</li><li>Support staff in navigating complex client situations, including referral to other services and collaboration with caregivers and community partners.</li></ul>Community and Partner Relations<ul><li>Represent Caledon Meals on Wheels at relevant committees, networks, and outreach events, particularly those related to older adults, food security, and volunteerism.</li><li>Maintain and strengthen relationships with community organizations, municipalities, health and social service partners, and funders in alignment with the Executive Director and Engagement and Development Manager.</li><li>Support outreach and marketing efforts for programs and volunteer opportunities, in collaboration with internal staff and partners.</li></ul>Health and Safety<ul><li>Promote and model safe work practices for staff and volunteers, in line with the Occupational Health and Safety Act, CMOW policies, and accreditation standards.</li><li>Work with the Health and Safety Representative to identify, report, and address workplace hazards or concerns.</li><li>Ensure staff and volunteers receive appropriate training related to health and safety, infection prevention and control, lifting and mobility, and field work.</li></ul>Other Duties<ul><li>Participate as a member of the management team in organizational planning, risk discussions, and strategic initiatives.</li><li>Support fundraising events and agency-wide activities as required.</li><li>Demonstrate behaviours consistent with CMOW’s mission, vision, and values, and contribute to a positive organizational reputation for food and service excellence.</li><li>Other related duties as assigned by the Executive Director.</li></ul>Qualifications:Education and Experience<ul><li>Postsecondary diploma or degree in social or community services, gerontology, health or human services, non-profit management, or a related field, or an equivalent combination of education and experience.</li><li>Minimum two – three years of progressive experience in community-based or non-profit programs, including at least one year in a supervisory or management role. </li><li>Demonstrated experience overseeing volunteers and volunteer programs, including recruitment, screening, training, supervision, and recognition.</li><li>Experience working with older adults and/or adults with disabilities, ideally within a community support, seniors’ services, or health context.</li><li>Experience using client and volunteer databases and Microsoft 365. Experience with AlayaCare or similar systems is an asset.&nbsp;</li></ul>Knowledge, Skills, and Abilities<ul><li>Strong leadership, coaching, and team-building skills, with the ability to support staff and volunteers through change. </li><li>Solid understanding of volunteer engagement principles, risk management, and the Canadian Code for Volunteer Involvement. </li><li>Strong skills in program planning, implementation, and evaluation, including using data to inform decisions and demonstrate impact. </li><li>Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, staff, volunteers, and community partners.</li><li>Strong organizational and time management skills, with the ability to balance multiple priorities and deadlines.</li><li>Knowledge of relevant Ontario legislation and standards such as the Occupational Health and Safety Act, Ontario Human Rights Code, AODA, PHIPA/PIPEDA, and privacy/confidentiality practices is an asset.</li><li>Comfort working in a fast-paced, evolving environment with a commitment to continuous improvement and learning.</li></ul>Other Requirements<ul><li>Satisfactory Vulnerable Sector Check.</li><li>Valid driver’s licence and daily access to a reliable vehicle for work in Caledon, Dufferin and surrounding communities</li></ul>Working Conditions<ul><li>Combination of office work, meetings in the community, home visits (as needed), and program site visits.</li><li>Prolonged periods of sitting and computer use, with regular telephone and virtual communication.</li><li>Occasional lifting and carrying of program supplies’ up to approximately 20 pounds / 9 kilograms. </li><li>Frequent interaction with clients, some of whom may have complex health or social needs, requires strong interpersonal skills and the ability to manage challenging situations with compassion.</li><li>Some evenings and weekends required for meetings, events, and program needs.</li></ul>Benefits<ul><li>Competitive salary commensurate with experience.</li><li>Comprehensive benefits package including health insurance, retirement contributions, and paid time off.</li><li>Opportunities for professional development and advancement within the organization.</li><li>Meaningful work that makes a positive impact on the lives of seniors in our community.</li><li>Other duties as assigned</li></ul>At Caledon Meals on Wheels, we believe in the strength and richness that diversity brings to our community. We are committed to fostering an inclusive and equitable workplace where individuals from all backgrounds are not only welcomed but celebrated for the unique perspectives, experiences, and talents they bring.We actively encourage applications from candidates of all races, ethnicities, religions, genders, sexual orientations, abilities, ages, and backgrounds. Caledon Meals on Wheels is dedicated to creating a workplace that reflects the diversity of the communities we serve, ensuring that everyone feels valued, respected, and empowered to contribute their best.We recognize the importance of equity in employment practices and are committed to providing a fair and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know, and we will work with you to ensure your needs are met.

Caledon Meals on Wheels

Manager, Operations and Programs

INTERNAL/EXTERNAL POSTING: OPEN UNTIL JANUARY 2 AT 4:00PM&nbsp;CASE MANAGER – TRANSITIONAL CASE MANAGEMENT (76-25)&nbsp;Hours of Work: 35 hours per week&nbsp;Job Status: &nbsp;Permanent &nbsp;Base office: Bracebridge&nbsp;Competition #: &nbsp;38-25&nbsp;Purpose of the Position:&nbsp;This member of the team has responsibility to carry out case management, psychosocial rehabilitation, crisis intervention and treatment for individuals living with serious and persistent mental illness under the clinical supervision of the team, the Team Leader or delegate. This team member has the clinical skills and experience necessary to assess, develop, co-ordinate, and provide a plan of care by way of recovery and support systems used throughout CMHAMPS and other community services. This team member supports opportunities for clients to increase or develop new skills to become more successful and satisfied in their daily living, learning, working and social environments of their choice with the least amount of professional help required. This team member will be an expert in engaging the community and developing a network of landlords, community service providers and clients in the District of Muskoka.&nbsp;Education and Qualifications:&nbsp;<ul><li>A bachelor’s degree in behavioural science, social work or equivalent is required. Equivalence for the purpose of qualification means a university education in the social sciences, which includes or is supplemented by practical courses in these disciplines. &nbsp;</li><li>One year of experience working with persons who have mental illness and/or developmental disability and/or substance use issues plus experience in providing one or more of the following: <ul><li>supportive counselling &nbsp;o&nbsp;case management </li><li>crisis intervention </li></ul></li><li>Knowledge of mental illness and of the health and social service program </li><li>Ability to work professionally, autonomously, collaboratively, and respectfully within a team environment and with a range of internal and external stakeholders in a rural setting. </li><li>Familiarity with Psychosocial Rehabilitation principles and practices and the concept of recovery. </li><li>An understanding of the concept of recovery and a commitment to work for its ongoing expression in the service system. </li><li>A commitment to the rights of those experiencing serious mental illness/addictions. </li><li>Knowledge and awareness of Indigenous culture and language considered an asset. </li><li>Excellent communication, organization, and interpersonal skills </li><li>Working knowledge of Microsoft Windows, the Internet, and data management software </li><li>A willingness to serve clients within the communities of the District of Muskoka and Parry Sound </li><li>A valid Ontario G or G2 driver’s license, a safe and reliable means of transportation, and appropriate insurance for work purposes on your vehicle with a minimum of $1,000,000 in liability coverage. </li><li>Bilingual in French/English language considered an asset </li><li>Work schedule may include days/evenings/weekends and statutory holidays.&nbsp;</li></ul>Salary scale: $29.26 - $38.32 per hour commensurate with qualifications and experience&nbsp;Benefits include: Comprehensive benefit plan and enrollment in a Registered Retirement plan with HOOPP where contributions start on date of hire.&nbsp;You are invited to submit your application by quoting competition number 76-25 by 4:00pm on January 2, 2025 to:&nbsp;The Hiring Committee&nbsp;Canadian Mental Health Association, Muskoka-Parry Sound Branch&nbsp;173-202 Manitoba Street&nbsp;Bracebridge, Ontario P1L 1S3&nbsp;Telephone (705) 645-2262&nbsp; &nbsp;&nbsp;Online: <a href="https://mps.cmha.ca/get-involved/careers/" target="_blank">CMHA MPS Careers Page&nbsp;</a>Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace.&nbsp;Qualified consumers/survivors and/or family members are encouraged to apply&nbsp;We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings.&nbsp;As part of our commitment to Accessibility, if you wish this information in a different format, please contact our office at 705-645-2262 or email <a href="mailto:feedback@cmhamps.ca" target="_blank">feedback@cmhamps.ca</a>.If you are contacted regarding a job opportunity, please let us know prior to the interview if you require accommodation.&nbsp;We thank all applicants but only those selected for an interview will be contacted.&nbsp;

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