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In this key role, you will manage a portfolio of 150+ donors, prospects, corporations, and foundations. You will work alongside our external consultants, the Director of Engagement, and the MarCom team to deepen donor engagement and foster a strong culture of giving across the organization. You will also align fundraising strategies with organizational goals, expand the donor base through networks and partnerships, and drive innovation in philanthropy.What you will&nbsp;do:<ul>	<li>Cultivate, solicit, and steward major and planned gifts</li>	<li>Lead personalized donor engagement strategies and events</li>	<li>Manage proposals for corporate/foundation giving</li>	<li>Launch and grow our legacy giving program</li>	<li>Maintain accurate records using Raiser’s Edge (or similar CRM)</li>	<li>Support donor conversion strategies, including alumni engagement</li>	<li>Collaborate with international teams on new fundraising initiatives</li></ul>What you bring<ul>	<li>&nbsp;5+ years in fundraising, with a focus on major gifts</li>	<li>Proven success in securing gifts from individuals or institutions</li>	<li>Strong communication and proposal-writing skills</li>	<li>Experience in donor cultivation and moves management</li>	<li>Willingness to travel nationally/internationally</li></ul>Please visit our careers page at cusointernational.org/about/careers/ for the full job description and to submit your application.

Cuso International

Fundraising Manager, Major Gifts

ORGANIZATIONEaster Seals Canada is the national office for Easter Seals, a trusted industry leader and Canada’s largest provider of local programs, services, and issues leadership for the disability community. Since 1922, Easter Seals has worked to enhance the quality of life, self-esteem and self-determination of Canadians living with disabilities. Serving a broad range of individuals with varying physical, cognitive, sensory and learning disabilities, Easter Seals helps to ensure that all Canadians living with disabilities have access to the equipment, technology, programs, services and support they need to make the most of their abilities and participate fully in society.PROGRAMLaunched in 2004, Easter Seals Canada’s award-winning Access 2 Card program (<a href="http://www.access2card.ca" target="_blank">www.access2card.ca</a>) helps make entertainment, cultural and recreational opportunities more affordable by providing 2-for-1 admission cards for participating venues to individuals with disabilities who require the assistance of a support person.With over 20,000 Access 2 Card holders, and over 800 participating entertainment venue locations across Canada, the Access 2 Card program is the national leader in ensuring cultural, recreational, and entertainment activities are accessible to all Canadians.POSITIONReporting directly to the President &amp; CEO, Easter Seals Canada is seeking a Program Manager to oversee the daily operations and administrative functions of the Access 2 Card program while managing a small team of program coordinators. In this role, you will ensure the daily, weekly, and longer-term program objectives are completed smoothly and on time.&nbsp;This role requires the ability to multi-task, focused attention to detail, and superior leadership, interpersonal and time-management skills.RESPONSIBILITIESProgram Planning and Delivery<ul><li>Overseeing daily operations of the Access 2 Card program.</li><li>Coordinating the scheduling and assignment of the team.</li><li>Overseeing team recruitment, training, and evaluation.</li><li>Creating new marketing initiatives to support program awareness and growth.</li><li>Providing direction and support to ensure program and organizational goals are met.</li><li>Managing customer concerns with professionalism and resolving issues to satisfaction.</li><li>Accurately tracking program supplies &amp; equipment maintenance. Liaise with external contractors and vendors for supplies and services.</li></ul>Program Reporting<ul><li>Tracking program performance.</li><li>Monitoring program impact and outcomes.</li><li>Documenting impact stories from program members.</li><li>Ensuring accurate program records are maintained on the Microsoft Access Database, Raisin, and relevant Microsoft Excel spreadsheets.</li></ul>Community and Venue Outreach<ul><li>Liaising with applicants who have disabilities, their caregivers, or various health care professionals to provide information about the Access 2 Card.</li><li>Identifying and onboarding new vendor partners nationwide.</li><li>Nurturing partnerships with vendors, community organizations, and health care professionals. </li><li>Developing engaging content for social media platforms that align with the Easter Seals Canada brand and accessibility best practices.</li><li>Sending monthly e-mail campaigns and newsletters to program participants via Campaign Monitor.</li></ul>Other<ul><li>As a member of the leadership team, participating in the development and implementation of Easter Seals Canada’s initiatives, policies, and procedures.</li><li>Reporting and working closely with the Director of Finance concerning basic accounting records, managing NSF cheques, and refunds.</li><li>Other ad-hoc initiatives and requests from the President &amp; CEO and senior management that contribute to the overall strategic direction of the organization.</li></ul>QUALIFICATIONS &amp; SKILLS<ul><li>Education: Post-secondary degree in non-profit management, business administration, communications, disability studies, or a related field OR an equivalent combination of education and experience.</li><li>Experience: Minimum of 3–5 years’ experience in program management or coordination, preferably in the non-profit sector.</li><li>Leadership: Demonstrated experience supervising staff or volunteers, including recruitment, training, and performance management.</li><li>Program &amp; Project Management: Proven ability to plan, deliver, and evaluate programs, manage competing priorities, and meet deadlines.</li><li>Customer Service &amp; Conflict Resolution: Strong interpersonal skills with the ability to address sensitive situations and resolve complaints with professionalism and empathy.</li><li>Community &amp; Stakeholder Engagement: Experience liaising with diverse stakeholders, including persons with disabilities, caregivers, vendors, community organizations, and venue partners.</li><li>Technical Skills: Proficiency with Microsoft Office (Word, Excel, Access, Outlook), databases (e.g., Raisin or similar CRM), and email marketing platforms (e.g., Campaign Monitor).</li><li>Communications &amp; Marketing: Excellent written and verbal communication skills; experience developing social media content and outreach materials in alignment with brand and accessibility best practices.</li><li>Financial Administration: Familiarity with basic accounting processes such as managing payments, NSF cheques, and refunds.</li><li>Knowledge: Understanding of accessibility, disability issues, and inclusive practices within a Canadian context.</li><li>Assets:</li><li>English-French bilingualism.</li><li>Certification in project management (PMP, CAPM, or equivalent).</li><li>Training in accessibility standards (e.g., AODA, Rick Hansen Foundation Accessibility Certification).</li><li>Additional training in customer service, conflict resolution, or non-profit leadership.</li></ul>START DATE:&nbsp;October 27, 2025&nbsp;WORK LOCATION: 40 Holly Street, Toronto (Yonge &amp; Eglinton area). Please note that this is a fully onsite role with no remote or hybrid option.SCHEDULE:&nbsp;Monday to Friday: 8:30 AM to 4:00 PMCOMPENSATION &amp; BENEFITS<ul><li>A high-performing, collaborative and entrepreneurial environment with proven leadership and a commitment to excellent work culture.</li><li>Salary range: $50,000 - $55,000</li><li>Retention Bonus: $4,000 upon completion of contract</li><li>Full Benefits (health, dental, life and disability) after three months</li><li>5% RSP Benefit after three months</li><li>2 Weeks’ Vacation</li><li>December Holiday Office Close</li><li>Modified Summer Work Schedule</li></ul>Interested applicants should submit a cover letter and resume in PDF format directly to <a href="mailto:reatough@easterseals.ca" target="_blank">reatough@easterseals.ca</a>. Candidates who submit their application by September 30, 2025, at 5:00 pm EDT will be given priority. Be sure to apply as soon as possible to ensure you are considered. This posting will remain live until it has been filled.We thank all applicants for their interest; however, due to &nbsp;anticipated volume, we can only contact those selected for interviews.Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier-free, and accessible environment. If you have been contacted for an interview and require accommodation due to a disability in order to participate in the recruitment and selection process, please advise us and we will work with you to meet your needs.

Easter Seals Canada

Program Manager: Access 2 Card (Maternity Leave Coverage – 12 Month Contract)

Kinark Child and Family Services has a rich 50-year history serving children and youth through a wide range of evidence-based mental health services that include individual, family, and group counselling. We are on a mission to help children and youth with complex needs achieve better life outcomes with a broader vision of a healthy future for Ontario’s children and youth. We have a passionate team of over 700 staff serving close to 9,000 children and youth each year in our three program streams - Community-based Child and Youth Mental Health, Autism, and Forensic Mental Health.Our people are the heartbeat of our organization where ‘Holding children, youth, and families at the centre of all that we do’ is only one of the values that guides our work.In support of our journey towards being an employer of choice in our sectors, our staff is engaged for feedback to identify and support improvements, big and small, to enhance the employee experience.If you have a passion for making a difference in the lives of children and youth with complex needs and want to be part of the mission we are on… Come join our team!For more information about Kinark, our values, our strategic priorities, and our service programs, please visit our&nbsp;website at&nbsp;<a href="https://www.kinark.on.ca/" target="_blank">www.kinark.on.ca</a>.What we offer:<ul><li>Competitive salary, comprehensive health and dental benefits, and other employment perks*</li><li>Flexible work arrangement supporting employee work life balance</li><li>Employer Matching Defined Contribution Pension Plan up to 6%*</li><li>Employee Wellness Program</li><li>Extensive Educational and Training Opportunities and Supports</li><li>Supportive work environment with regular Supervision and Feedback</li><li>Renowned Accredited Clinical Programs</li></ul>*Dependent on hours worked, length of service and/or collective agreement (where relevant)We currently have an opportunity for:Position TitleClinical Therapist / Crisis ResponseProgram ListsKinark Child &amp; Family Services -&gt; Durham ProgramLocationOshawa, ON L1J 2K5 CA (Primary) &nbsp;Reg/TempTemporaryTemporary End DateSeptember 15, 2026Full/Part TimeFull-TimeReliefNoTotal # of hours per week35SalarySalary range: Level 1: $39.83 , Level 2: $ 41.81 , Level 3: $43.90# of Positions1Close DateOpen until filledJob DescriptionKinark has introduced a benefit that gives employees in eligible roles the opportunity to work partially or fully remote if they choose to opt-in for this benefit. This role is assessed as a Roamer position requiring minimal days in the office (2 days per week) unless business demands require. This role is also eligible for compressed work week.The Clinical Therapist is an integral part of a busy, dynamic and growing clinical program at Kinark Child and Family Services, Community Based Child and Youth Mental Health program in the Durham region primarily serving children under the age of 12 years and their families. &nbsp;As a member of an interdisciplinary team, the Clinical Therapist will be required to liaise with internal and external collaterals in the provision of clinical services. &nbsp;The successful incumbent will be responsible for providing crisis response services, short term crisis stabilization support, and treatment for children and youth in both our brief services and longer term treatment programs. &nbsp;The Clinical Therapist will be responsible for completing clinical assessments, formulations, and developing individualized treatment plans prior to providing individual, family, and/or group therapy to children, youth, and families.&nbsp;The successful candidate will be required to work up to two evenings per week where client need dictates. &nbsp;This position is covered by the Communications Workers of America, Local 30248.&nbsp;Salary range: Level 1: $39.83 , Level 2: $ 41.81 , Level 3: $43.90This is a Temporary Full-time Position with a Contract Length of 1 year. Duties &amp; Responsibilities (include but are not limited to):<ul><li>Complete mental health assessments, considering the multiple layers and interacting mental health issues, needs, and disorders, family dynamics, and systemic concerns.</li><li>Conduct risk assessments and develop safety plans.</li><li>Provide immediate telephone and/or mobile crisis support and risk mitigating strategies</li><li>Utilize commitment strategies to obtain commitment to therapeutic engagement, while assessing client readiness and stage of change.</li><li>Complete case formulation and treatment planning, with input from the client/family</li><li>Modify treatment activities and approaches to meet client need</li><li>Provide intervention, with clinical outcomes to be achieved through application of evidenced-based practices with ongoing monitoring of impact.</li><li>Focus on the child’s potential for developing/sustaining pro-social, self-regulation of mental health symptoms, and related behaviours</li><li>Self-monitor the completion of progress/contact notes describing each client contact and how that contact relates to treatment goals and adherence to policy</li><li>Collaborate with other members of the treatment team and participate in interagency/team meetings</li></ul>Qualifications:<ul><li>A Master’s Degree in Social Work or a Health-Related Discipline with a minimum of 3 years relevant experience is preferred.**</li><li>Candidates with a Bachelor’s Degree in Social Work with extensive and relevant experience will also be considered.**</li><li>Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), the College of Registered Psychotherapists of Ontario (CRPO), the College of Nursing (CNO), the College of Psychologists in Ontario or the College of Occupational Therapists of Ontario.</li><li>Must be eligible and able to perform Psychotherapy as defined under the act.</li><li>A minimum of 3 years relevant experience working in a mental health setting preferred</li><li>Experience with diverse populations of children and youth preferred</li><li>Excellent clinical assessment, formulation and treatment planning skills is essential.</li><li>Training or experience in Cognitive Behaviour Therapy will be considered an asset.</li><li>Experience providing crisis response services will be considered an asset</li><li>Travel is required for this position; the successful candidate must have a valid Ontario driver’s license, access to a reliable vehicle and be willing to obtain automobile insurance which includes driving for business purposes with a minimum liability of one million dollars.</li><li>Satisfactory Criminal Record Check (including a Broad Sector record check) and Pre-Employment Medical.</li><li>Bilingual English/French candidates will be given special consideration.</li></ul>Interested applicants should submit their résumés via the Apply Button.** Please note that Equivalent combination of education &amp; experience will be considered.Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening or Criminal Broad Record Check, based on position, and completed Pre-Employment Medical certificate.Candidates must have the skills and knowledge needed to work with an increasingly diverse client and staff population as well as a proven commitment to anti-oppression, equity, and inclusion as relevant for the role applied to.Kinark Child and Family Services values inclusivity and diversity in the workplace, including age, ancestry, disability, gender expression, gender identity, race, religion and sexual orientation, that make each of us unique, and recognize that people experience oppression based on these characteristics and identities. We encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify People and Culture at <a href="mailto:kinark.jobs@kinark.on.ca" target="_blank">kinark.jobs@kinark.on.ca</a> or (905) 474-9595.While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Kinark Child and Family Services

Clinical Therapist / Crisis Response

Position:Business Development ManagerReports to:People LeaderPosition Term:Full Time Temporary (1-Year Contract)Primary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeThe Business Development Manager position supports WVC’s public sector revenue strategy. This position will work closely with internal and external stakeholders to identify and apply for new opportunities of public funding from a variety of donors including Global Affairs Canada, the European Union, the UN etc. The position will:<ul><li>Coordinate and manage all components of the proposal development process, ensuring a high quality and timely submission.</li><li>Lead cross-functional project teams for the proposal development process for a wide range of high quality, multi-year grant proposals from a variety of donors. The proposal teams includes Regional Program Managers, MEAL, Finance and Technical specialists in relevant thematic areas such as Gender, Health, Education and Livelihoods</li><li>Manage and or/support post submission and lessons learned processes. Utilize program design expertise to guide and lead quality program design that builds on evidence-based approaches and is responsive to the guidelines and specification outlined by the donor.</li><li>Contribute to the team's development of best practices and evidence-based approaches used in proposals.</li></ul>Responsibilities<ul><li>Pre-positioning: Together with relevant Program Managers and Sector Leads, identify relevant upcoming funding opportunities; prepare recommendations based on specific go/no-go decision criteria; identify and reach out to potential partners; manage proposal preparations and planning; participate in pre-design meetings, coordinate and facilitate design workshops; support field teams to collect relevant country and technical area information that informs design.</li><li>Proposal Preparation and Coordination: Lead proposal development process ensuring timely submission, including completion of the GO/NO GO protocol; cultivate and maintain effective working relationships with donors and partner representatives; Lead proposal development workshops as needed and convene appropriate stakeholders to strategize and develop the project design; work with relevant stakeholders (technical specialists, PMs, MEAL etc) to draft the proposal narrative and budget; manage proposal review process and check for budget alignment, responsiveness and compliance with donor guidelines; ensure timely submission; and support eventual contract negotiation with donors.</li><li>Lead the coordination and development of proposals from initial development to grant submissions; manage partners' inputs; coordinate/provide technical input to field and WVC finance teams to support the completion of the budgeting process in alignment with the technical program design; manage proposal review process and check for budget alignment, responsiveness and compliance with donor guidelines; build effective working relationships with partners on proposal bids.</li><li>Post Submission: Collect and share proposal process lessons learned after the submission; coordinate program design hand over to program manager(s).</li><li>Perform other duties as assigned.</li></ul>Qualifications<ul><li>BA in International Development or related; Master's Level Degree preferred</li><li>5 years of experience in designing successful proposals and managing proposal development teams to ensure timely, high quality inputs from all team members</li><li>Thorough understanding of donor requirements, guidelines and priorities (Global Affairs Canada, European Union, World Bank and some knowledge of UN Institutions an asset)</li><li>Excellent ability to work cross-organizationally with multiple stakeholders to ensure alignment and realization of strategic objectives</li><li>Ability to effectively communicate with and coordinate activities of multiple partners, including field-based staff</li><li>Skills in cross-cultural communication and experience working with remote teams</li><li>Able to Identify and analyze situations and/or issues related to the acquisition process, consider options, develop solutions or recommendations and monitor appropriate solutions</li><li>Excellent technical skills in writing, editing, formatting, and verbal communication</li><li>A demonstrated ability to take initiative with confidence and sound judgment</li><li>Ability to manage several moving parts simultaneously, work well under pressure and meet deadlines</li><li>French or Spanish would be an asset</li></ul>Working Conditions<ul><li>An expectation of international travel of approximately 2 trips per year</li></ul>Why Consider Us? &nbsp;<ul><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards.</li><li>We are Canada’s largest development, relief, and advocacy non-profit organization.</li><li>We embody an Agile mindset here.</li><li>We offer a family-friendly, caring, and flexible work environment.</li></ul>#LI-HybridJob FamilyField OperationsJob FunctionIndividual ContributorPay TypeSalaryEmploymentIndicatorRemote with Travel/External Engagement

Business Development Manager

Position:Quality Assurance AnalystReports to:Senior Manager, Supporter CarePosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeWe are seeking a detail-oriented and dynamic Quality Assurance Analyst to join our team. This role is critical to ensuring exceptional customer service. The Quality Assurance Analyst is responsible for overseeing the quality of all customer interactions handled by our supporter care team (agents) by monitoring performance, maintaining quality assurance tools, and supporting service excellence. This role ensures that quality standards are upheld through consistent evaluation, coaching, and ongoing improvement of internal processes, including the management of quality forms and workflows within platforms such as Talkdesk. Experience with AI and hybrid QA tools is highly encouraged to support innovation in service evaluation and efficiency.A strong background in telemarketing is essential, as this role will design and deliver targeted soft skills training to new and existing representatives. The analyst will leverage telemarketing expertise to coach team members on persuasive communication, objection handling, and customer engagement techniques—helping them consistently meet and exceed performance expectations. This role is also responsible for script writing, ensuring that messaging is clear, effective, and aligned with performance goals and customer needs.The Quality Assurance Analyst also supports the delivery of the incentive program (extra blessings) which plays a key role in generating substantial single gifts annually. This role will create, manage, and continuously improve monthly rewards and recognition initiatives that keep representatives motivated, engaged, and aligned with organizational goals.ResponsibilitiesQuality Assurance Program<ul><li>Monitor and evaluate customer interactions across all channels, including but not limited to phone calls, emails, chats, and letters, to ensure compliance with quality standards.</li><li>Deliver impactful soft skills training to both new and existing representatives, with a strong emphasis on sales &amp; retention—ensuring team members consistently meet and exceed performance expectations.</li><li>Leverage telemarketing experience to enhance training content and coaching techniques tailored to customer engagement and conversion strategies.</li><li>Oversee the Quality Management Program within Talkdesk, ensuring all quality forms are up to date, fully functional, and aligned with organizational goals. This includes the implementation and regular review of AI/hybrid forms.</li><li>Provide ongoing coaching and mentoring to customer service representatives to enhance performance, service quality, and customer satisfaction.</li><li>Manage the Talkdesk Gamification Application to encourage healthy competition and employee engagement.</li><li>Develop and maintain customer service scripts, ensuring they are clear, consistent, and effectively implemented.</li><li>Lead the design, execution, and management of incentive programs ("Extra Blessings")</li><li>Coordinate monthly rewards and recognition programs to maintain team morale and drive motivation.</li><li>Implement monthly calibration sessions with supervisors and manager to ensure consistency in quality standards, alignment in performance expectations, and fairness in evaluation across all customer interactions.</li><li>Evening and weekend work may be required occasionally.</li><li>Back up for Supervisor when away or as needed. Real-time monitoring and management of CRM queues, agent activity, ad hoc requests and interaction flows to ensure service levels are met.</li><li>Back up for Resolution Management specialist when away or as needed. Provide assistance on urgent matters such as escalated donor complaints and work on producing complaint reporting.</li></ul>Incentives, Rewards and Recognition programs<ul><li>Quality Assurance Analyst is also responsible to create and launch ongoing incentive programs in partnership with Marketing which include emergencies which generate substantial revenue.</li><li>Review key performance indicators for the team to ensure goals are met for incentives and design action plans to address challenges where necessary.</li><li>Suggest incentive goals and be a cheerleader to motivate staff in working towards and achieving those goals.</li><li>Ensure staff are motivated and provide coaching and feedback to help reach our incentive goals</li><li>Regularly report on the performance and outcomes of the incentive program, providing data-driven insights and recommendations for improvement. Maintain staff motivation by promoting upsell opportunities and managing the rewards and recognition initiatives that support.</li></ul>Qualifications<ul><li>Bachelor’s degree in business administration, or a related field (preferred).</li><li>Minimum 5 years of customer service experience, with at least 2 years in a contact center leadership role.</li><li>Proficient in customer relationship management tools (e.g., Microsoft Dynamic CRM), Talkdesk, and Microsoft 365.</li><li>Strong technical skills with the ability to troubleshoot real-time operational issues.</li><li>Excellent analytical, and organizational skills.</li><li>Familiarity with quality assurance systems and gamification strategies is desirable.</li><li>Proven experience in quality assurance, training, or coaching within a customer service or contact center environment.</li><li>Strong background in telemarketing and retention skills with the ability to train and coach representatives on persuasive communication, upselling, customer engagement and customer retention techniques.</li><li>Experience designing and delivering soft skills training programs.</li><li>Familiarity with quality management systems such as Talkdesk; experience with AI and hybrid QA tools is a plus.</li><li>Excellent verbal and written communication skills.</li><li>Strong analytical skills with the ability to interpret performance data and provide actionable feedback.</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment.</li><li>Creative approach to employee motivation, including the use of gamification, rewards, and incentive programs.</li><li>Ability to handle sensitive and confidential information with discretion.</li></ul>Why Consider Us? &nbsp;<ul><li>Our competitive compensation &amp; benefits include:</li><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards.</li><li>We are Canada’s largest development, relief, and advocacy non-profit organization.</li><li>We embody an Agile mindset here.</li></ul>#LI-HybridJob FunctionIndividual ContributorPay TypeSalary

Quality Assurance Analyst

Position:Digital Content Design SpecialistReports to:People LeaderPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridAt World Vision Canada, we're not just a charity. We're a global partnership, striving to create lasting change in the lives of the world’s most vulnerable children. In the heart of Mississauga, our team uses digital innovation to connect communities and empower individuals to make a tangible difference. Here, your work as a Content Design Specialist isn’t just a job – it's a journey towards a better world.Please apply with a link to your portfolioJob PurposeThe Content Design Specialist is responsible for executing content strategy in alignment with the defined product vision and priorities. As a key member of Agile product delivery teams, this role actively contributes to both the development and implementation of content throughout its full lifecycle.The Content Design Specialist will leverage both creative and analytical expertise to ensure content is purposeful, audience-focused, and delivers meaningful value across digital products.Responsibilities<ul><li>Drive content excellence in planning, execution, and analysis: Identify opportunities and execute content creation. Driven by the prioritized product backlog, work cross-functionally to turn ideas into impactful digitally driven content. Your work will directly influence the ease with which our marketers build and release their content with our audiences.</li><li>Content Systems Integration: Work within the systems where our content lives in the ecosystem. Identify opportunities on how to leverage content across multiple channels, systems, and audiences.</li><li>Stakeholder Engagement: Be the voice of the Agile team’s content approach. Partner with the Product Owner in ideation and planning toward a cohesive content strategy, in alignment with the Product Owner’s roadmap and prioritized backlog. Share progress, gather feedback, and maintain a transparent dialogue with stakeholders. Ensure content strategy and outputs are informed by the needs, expectations, and behaviors of our supporters. Your communication skills will bridge gaps and build strong, collaborative relationships.</li><li>Metrics and KPIs: Track key performance indicators (KPIs) to measure the success of go-to- market activities. Compile post-mortem analysis results of content initiatives. Use data, feedback and trends to make data-driven recommendations for improvements.</li><li>Practice Leadership: Seek and maximize opportunities to inspire a subset of our Agile team. Demonstrate functional expertise to those directly working in the same content community of practice. Help foster a culture where every idea is valued and every team member feels empowered.</li><li>Releases: Coordinate and execute content releases including identifying business goals, risks, managing dependencies, and ensuring that releases meet quality standards and timelines.</li><li>Quality Assurance: Thoroughly test content activities to ensure that the content creation meets high-quality standards and is aligned with the organization's values and goals.</li><li>Continuous Learning: Stay ahead of the curve in content, digital and humanitarian trends. Lead initiatives to refine our processes, always seeking ways to do more good, more efficiently.</li><li> Strategic Visioning: Provide input into product content plans and implementations, aligning it with our mission to uplift vulnerable communities. Your strategic foresight will shape digital experiences that touch hearts and inspire action.</li></ul>Qualifications<ul><li>Degree/Diploma in Marketing, Media or similar discipline</li><li>3 years+ of relevant experience in Content creation/Media</li><li>Experience with enterprise-level Content management systems (CMS) Digital Asset Management (DAM) systems, and Intranets</li><li>Experience with digital technologies, such as Adobe Experience Manager, HTML &amp; CSS</li><li>Hands-on experience with analytics platforms such as Google Analytics and Adobe Analytics</li><li>Ability to optimize content for SEO</li><li>Understanding of the content lifecycle (both written and visual content)</li><li>Experience in creating content across multiple mediums and platforms (including rich media)</li><li>Experience with cloud-based design and editing tools</li><li>Experience with generative tools and applications</li><li>Experience working directly with internal/external clients in a face-to-face environment</li><li>Experience working with and managing agencies and external vendors</li><li>Demonstrated organizational, interpersonal, communication, and analytical skills</li><li>An Agile mindset with the ability to manage priorities</li><li>Working knowledge of development process and project management an asset</li><li>Understanding and experience working with/in Lean Agile Scrum methodology an asset</li></ul>Why Consider Us? &nbsp;Our competitive compensation &amp; benefits include:<ul><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards.</li><li>We are Canada’s largest development, relief, and advocacy non-profit organization.</li><li>We embody an Agile mindset here.</li><li>We offer a family-friendly, caring, and flexible work environment.</li></ul>#LI-HybridJob FamilyMarketingJob FunctionIndividual ContributorPay TypeSalary

Digital Content Design Specialist

365 Bloor St. E., Suite 800 | Toronto, ON M4W 3L4 | T. 416.425.9974 1.866.418.3773 | F. 416.425.6905 | OntarioMidwives.ca 

Internal/External Job Posting – 
Policy Analyst, Indigenous Midwifery (Short-Term 
Contract) 

The core purpose of the Association of Ontario Midwives (AOM) is to advance the clinical 
and professional practice of Indigenous and Registered Midwives in Ontario. We are seeking a 
full-time short-term contract Policy Analyst, Indigenous Midwifery, to join our dynamic and 
progressive organization. 

Reporting to the Manager of the Indigenous Midwifery department, the IM Policy Analyst is 
responsible for researching, writing, educating and advocating on Indigenous midwifery and 
health policy issues, to achieve the strategic goals of the AOM. 

The successful candidate will have: 

 • Experience working with/for Indigenous communities/organizations in the area of 
health with a proven track record of building collaborative and accountable 
relationships 

 • Lived experience or knowledge of the consequences of the colonization of 
Indigenous people, including the impact of pervasive racism and trauma on both an 
individual and structural level is desirable 

 • Excellent written and oral communication skills 

 • Demonstrated strength in policy analysis and recommendation 

 • In-depth knowledge of cultural protocols, history and cultural values of Indigenous 
people is a requirement 

 • Ability to demonstrate culturally safe communications with Indigenous peoples is a 
requirement 

 • Strong understanding of the intersectional nature of the social and cultural 
determinants of Indigenous health is a requirement 

 • Able to build trusting relationships with members, rights holders and stakeholders by 
having the skill set to bridge the gap between Indigenous ways of communication and 
non- Indigenous ways of communication 

 • Able to work independently on own initiative as well as collaboratively in a team 
environment is a requirement 

 • Excellent interpersonal skills, including maturity, diplomacy, and ability to create 


365 Bloor St. E., Suite 800 l Toronto, ON M4W 3L4 l T. 416.425.9974 1.866.418.3773 l F. 416.425.6905 l OntarioMidwives.ca 

positive and professional relationships with all stakeholders is required 

 • Experience working in the area of midwifery is an asset 

 • An understanding of federal and provincial Indigenous health policy and 
stakeholders and the implications for Indigenous midwives and communities in 
Ontario is an asset 

 • Master’s degree in public policy, Indigenous governance or health is an asset 

 • Exemplary research, written and oral communication skills 

 • Strategic thinker with excellent analytical skills 

 • Strong interest in health issues and health policy 

 • Ability to manage multiple tasks, projects, deadlines and demands 

 • Able to be flexible and work in a fast paced and challenging environment 

 • Able to organize and prioritize tasks as required 

 • Highly proficient in MS Word, PowerPoint, and Outlook 

 • Experience working in MS Excel would be an asset 

Starting Salary: from $68,500 to $85,625 depending on qualifications. 

This is a full-time, one-year contract position of 35 hours per week. 

This position is remote, but the successful candidate will be expected to travel to Toronto for special 
events 1-3 times per year. 

Interested candidates can submit a cover letter and resume to Human Resources at <a href="mailto:hro@aom.on.ca" target="_blank">hro@aom.on.ca</a> 
with the subject heading “Short-Term Contract Policy Analyst, Indigenous Midwifery” by 
Wednesday, October 8 at 12:00 PM. 

The AOM is committed to inclusive and accessible employment practices. We welcome and 
encourage applications from individuals who reflect the broad diversity of communities with 
which we work. The AOM welcomes applications from people with disabilities and, as such, if you 
require an accommodation to fully participate in our application or hiring processes appropriate 
accommodations will be provided as required. Please contact <a href="mailto:ingrid.wu@aom.on.ca" target="_blank">ingrid.wu@aom.on.ca</a> regarding 
your request. 

The AOM is a pro-choice organization, supporting reproductive choice and access to abortion care. 
This position offers an excellent and dynamic work environment that promotes collaboration and 
professional development. The organization strives to provide an environment that promotes 
work life balance. 

<a href="mailto:hro@aom.on.ca" target="_blank">mailto:hro@aom.on.ca</a>
<a href="mailto:ingrid.wu@aom.on.ca" target="_blank">mailto:ingrid.wu@aom.on.ca</a>

365 Bloor St. E., Suite 800 l Toronto, ON M4W 3L4 l T. 416.425.9974 1.866.418.3773 l F. 416.425.6905 l OntarioMidwives.ca 

The AOM recognizes the profound value of a racially diverse, decolonized and anti-racist 
workplace and midwifery sector, and is committed to actively work to dismantle systemic racism 
and inequity in the workplace and within healthcare (see AOM’s Racial Justice Position Statement 
and Diversity, Equity and Inclusion Position Statement). 

Applications will be held confidential, shared with the selection committee only, and be used only 
for the purposes of selection for this position. 
 
Full Job Description attached. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


365 Bloor St. E., Suite 800 l Toronto, ON M4W 3L4 l T. 416.425.9974 1.866.418.3773 l F. 416.425.6905 l OntarioMidwives.ca 

Position Description - Policy Analyst, Indigenous 
Midwifery 
 

Reports to: Manager, Indigenous Midwifery 

The Policy Analyst, Indigenous Midwifery is responsible for researching, writing, educating 
and advocating on Indigenous midwifery and health policy issues, to achieve the strategic 
goals of the AOM. 

 
Position Responsibilities: 

Shared Responsibilities 

 • Provides culturally safe service and employ humility when working collaboratively across 
the organization, particularly with the Indigenous Midwifery (IM) and Health-Care Equity, 
Quality and Human Rights (HEQHR) departments 

 • Supports a workplace that is respectful and inclusive; and specifically, works to fulfil the 
expectations described in the AOM’s Anti-Oppression, Diversity, Equity and Inclusion Policy 

 • Engages in organizational trainings and opportunities to promote cultural safety and positive 
work environments within and across teams 

 • Works collaboratively within and across teams to ensure high quality programs and services 
for members 

 • Provides support to other members of the staff team during periods of high workload 

 • Supports a workplace that is healthy and safe by engaging in health and safety activities and 
monitoring the workplace for and reporting hazards to physical and mental health 

 • Attends and participates in staff and team meetings 

 • Develops an annual work plan with their manager or director, in the context of the AOM 
strategic plan 

 • Ensures coverage of AOM core programs/services during vacations/leaves of other staff 

 • Assists with AOM conference or conference-related work, as requested 

 • Contributes to content for communications or publications (this will include a variety of 
communication tools and strategies, such as web content, member emails and content for 
either member or public consumption) as requested 

 • Monitors and contributes updates the AOM web site as required 


365 Bloor St. E., Suite 800 l Toronto, ON M4W 3L4 l T. 416.425.9974 1.866.418.3773 l F. 416.425.6905 l OntarioMidwives.ca 

 • Ensures all external communications comply with AOM Communications Standards 

 • Ensures appropriate level security of information stored within the AOM 
 
 

Specific Responsibilities 

External Partnerships and Relationships 

 • Maintains a working relationship with external partners and stakeholders and rights 
holders and represents the AOM on working groups and projects as assigned 

 • Provides member support to Indigenous midwives and develops materials to assist those 
members with issues 

 • Develops and implements strategic workplans to action key areas of work that promote the 
restoration and renewal of Indigenous midwifery 

 • Engage in and develops organizational trainings and opportunities to promote cultural 
safety and positive work environments within and AOM staff, the midwifery profession, 
and health care system 

 • Develops and participates in presentation of materials and educational sessions regarding 
Indigenous midwifery to staff and at conferences and webinars as required 

 • Participates as required as a member on committees, circles, task forces or working groups, 
providing support to the Director, Chair and midwifery members of those groups 

 • Works collaboratively with the QRM team to provide risk management support to Indigenous 
midwives and Aboriginal midwives 

 • Develops briefing notes as required for the Board of Director, various government 
ministries, the Indigenous midwifery team, and Indigenous and Aboriginal midwives 
in Ontario 

 • Assists the Manager, Indigenous Midwifery and Director, Indigenous Midwifery, in 
developing annual plans for work groups/committees and ensures that deliverables 
are met 

Policy Analysis 

 • Serves as staff lead on a portfolio of policy topics, responding to developments and 
initiating work on any of those topics as the need arises 

 • Undertakes research and provides summaries on key issues and policy directives to 
the Manager and Director 

 • Prepares policy papers, briefing notes, background summaries, presentations and 
recommendations on key policy issues impacting Indigenous midwifery and the 
AOM 

 • Contributes to the analysis of policy issues within a context of equity, diversity, 


365 Bloor St. E., Suite 800 l Toronto, ON M4W 3L4 l T. 416.425.9974 1.866.418.3773 l F. 416.425.6905 l OntarioMidwives.ca 

human rights and Indigenous self-determination 
 • Writes grant proposals, reports to the AOM Board, MOHLTC, briefing notes to staff, 

etc., as required 
 • Tracks deliverables for Indigenous midwifery and Indigenous health projects they 

lead 
 • Assists the management team to develop strategic approaches to AOM grant 

proposals, research papers and position papers submitted to the government and 
outside bodies including rights holders 

 • Keeps current on key issues affecting AOM regarding Indigenous midwifery at the 
international, national and provincial levels 

 • Proactively identifies key issues that may impact the profession and the AOM with 
respect to Indigenous midwifery, and provides briefing notes as required on these 
issues 

 • Supports committees/work groups/task forces as assigned by the Director 
 • Monitors and updates the AOM website in relation to the Indigenous midwifery area 

and related communications areas 
 • Submits articles for AOM publications including electronic media 
 
 
Cross Departmental work 

 • Works collaboratively with AOM Board and staff to support work involving Indigenous 
midwives including: 

 • Works collaboratively with the Clinical Practice Guidelines team to ensure existing and 
new CPGs and knowledge translation materials are culturally appropriate for Indigenous 
midwives and communities 

 • Works collaboratively with the Membership department to ensure communications to 
Aboriginal midwives and Indigenous midwives are supported as required 

 • Works collaboratively as required with the AOM’s Communications team on the 
development of educational materials, presentations, and the online and social media 
presence of Indigenous midwifery work at the AOM 

 • Works with the AOM’s Communications team to develop key messaging and 
communications plans for a range of policy initiatives as required and to support the work 
of the Outreach and Community Engagement Specialist, Indigenous Midwifery 

 • Works with the AOM’s Policy team on intersecting issues that affect Indigenous, rural and 
remote communities 

 • Identifies the ongoing needs of Indigenous midwives and shares this information across 
the teams at the AOM 

 • Other duties as assigned 


365 Bloor St. E., Suite 800 l Toronto, ON M4W 3L4 l T. 416.425.9974 1.866.418.3773 l F. 416.425.6905 l OntarioMidwives.ca 

 
Key Competencies 

 • Experience working with/for Indigenous communities/organizations in the area of 
health with a proven track record of building collaborative and accountable 
relationships 

 • Lived experience or knowledge of the consequences of the colonization of 
Indigenous people, including the impact of pervasive racism and trauma on both an 
individual and structural level is desirable 

 • Excellent written and oral communication skills 

 • Demonstrated strength in policy analysis and recommendation 

 • In-depth knowledge of cultural protocols, history and cultural values of Indigenous 
people is a requirement 

 • Ability to demonstrate culturally safe communications with Indigenous peoples is a 
requirement 

 • Strong understanding of the intersectional nature of the social and cultural 
determinants of Indigenous health is a requirement 

 • Able to build trusting relationships with members, rights holders and stakeholders by 
having the skill set to bridge the gap between Indigenous ways of communication and 
non- Indigenous ways of communication 

 • Able to work independently on own initiative as well as collaboratively in a team 
environment is a requirement 

 • Excellent interpersonal skills, including maturity, diplomacy, and ability to create 
positive and professional relationships with all stakeholders is required 

 • Experience working in the area of midwifery is an asset 
 • An understanding of federal and provincial Indigenous health policy and stakeholders 

and the implications for Indigenous midwives and communities in Ontario is an asset 

 • Master’s degree in public policy, Indigenous governance or health is an asset 

 • Exemplary research, written and oral communication skills 

 • Strategic thinker with excellent analytical skills 

 • Strong interest in health issues and health policy 

 • Ability to manage multiple tasks, projects, deadlines and demands 

 • Able to be flexible and work in a fast paced and challenging environment 

 • Able to organize and prioritize tasks as required 


365 Bloor St. E., Suite 800 l Toronto, ON M4W 3L4 l T. 416.425.9974 1.866.418.3773 l F. 416.425.6905 l OntarioMidwives.ca 

 • Highly proficient in MS Word, PowerPoint, and Outlook 

 • Experience working in MS Excel would be an asset 
 


<ul>	<li>Position Description - Policy Analyst, Indigenous Midwifery</li>
</ul>

Association of Ontario Midwives

Policy Analyst, Indigenous Midwifery (Short-Term Contract)

Position title: Researcher&nbsp; Type: 12-month contractAt Wellesley Institute, we are more than a think tank, we’re a catalyst for change. A driving force committed to creating a society where health is a birthright for all, not a privilege for some.   &nbsp;We develop research-based insights and draw on community knowledge to shape evidence on how to improve population health. We take our insights and we work with changemakers to identify actions that are needed to improve health and equity in health in the Greater Toronto Area.&nbsp;&nbsp;A career at Wellesley Institute is an opportunity to use your talents to help create a healthier and more equitable Greater Toronto Area for all. Our people are essential to our efforts and we will empower you to be successful in your role. &nbsp;The Role&nbsp;Wellesley Institute is currently working on a range of research projects which aim to improve health equity in Ontario. To support this work, we are seeking a researcher to work with our team on primary care research with equity-deserving populations and on the social determinants of health. This position will report to the CEO through our Director of Research.&nbsp;Qualifications, skills, and experience&nbsp;<ul><li>Degree at the Master’s level or equivalent. </li><li>Knowledge and understanding of health equity, the social determinants of health and issues related to primary care.&nbsp; </li><li>Expertise in a range of research methods, including environmental scans, literature reviews, qualitative interviews and focus groups.&nbsp; </li><li>Experience coordinating or managing a research project and supporting researchers through the planning and implementation of community-focused research projects.&nbsp; </li><li>Demonstrated ability to collect and thematically analyze descriptive content and qualitative data from a variety of methodologies, including key informant interviews and focus groups. </li><li>Demonstrated ability to interpret and document findings to develop policy-relevant recommendations.&nbsp; </li><li>Knowledge and experience with data management and analytics software. </li><li>Strong oral and written communication skills, and ability to work on a collaborative team with others. </li><li>Strong organizational skills and the ability to prioritize and meet deadlines among multiple tasks.&nbsp;</li></ul>General Information&nbsp;Wellesley Institute is located in downtown Toronto. This is an on-site position. We are currently working a hybrid of onsite/remote but may return to on-site only.&nbsp;Wellesley Institute has a mandatory COVID-19 vaccination policy in place. Employees are required to get COVID-19 booster vaccinations promptly when they become eligible and only those who are willing to meet these criteria should apply for this position. Wellesley Institute will comply with the Ontario Human Rights Code requirements regarding exemption requests.&nbsp;Wellesley Institute is strongly committed to diversity and especially welcomes applications from people from Black and other racialized communities, women, Indigenous communities, people with disabilities, people from the 2SLGBTQ+ community, and others who may contribute to the further diversification of ideas.&nbsp;How to Apply&nbsp;Applications can be sent in one PDF file to  <a href="mailto:contact@wellesleyinstitute.com" target="_blank">contact@wellesleyinstitute.com</a>  with Primary Care Researcher in the subject line. This posting closes September 26, 2025 at 5:59 p.m. ET. Interviews will be held the week of September 29, 2025.&nbsp; &nbsp; We appreciate all those who took the time to apply. However, only those we wish to interview will be contacted. All questions about the posting can be directed to the email above.&nbsp;&nbsp;

Wellesley Institute

Researcher

<h2>Summary</h2><ul><li>Job Title: Director of Programs &amp; Operations (m/f/d)</li><li>Location: Not specified</li><li>Compensation: Not specified</li><li>Employment Type: Not specified</li></ul><h2>About us</h2>The organization description is not provided.<h2>What you will do</h2><ul><li>Lead and oversee the development and implementation of all programs and operational strategies.</li><li>Ensure that all programs are aligned with the organizational goals and objectives.</li><li>Manage and mentor a team of program managers and operational staff.</li><li>Monitor program performance and implement improvements as necessary.</li><li>Develop and manage budgets for programs and operations.</li><li>Collaborate with other departments to ensure cohesive and effective organizational performance.</li></ul><h2>What we are looking for</h2><ul><li>Required: Proven experience in program management and operations leadership.</li><li>Required: Strong leadership and team management skills.</li><li>Required: Excellent communication and interpersonal skills.</li><li>Optional: Experience in a similar industry or sector.</li><li>Optional: Advanced degree in business administration, management, or a related field.</li></ul><h2>Why join us?</h2><ul><li>Opportunity to lead and shape impactful programs.</li><li>Collaborative and dynamic work environment.</li><li>Opportunities for professional growth and development.</li><li>Competitive salary and benefits package.</li></ul><h2>Our Hiring process</h2><ul><li>Initial application screening.</li><li>Phone interview with HR.</li><li>In-person or virtual interview with the hiring committee.</li><li>Final decision and offer.</li></ul><h2>Place of work / Location</h2>The location of the job is not specified.

Jessie's - The June Callwood Centre for Young Women

Director of Programs & Operations

Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full Time Court Support Counsellor&nbsp;Position Type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed Contract until March 31, 2026Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $55,000&nbsp;Reports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director of Client ServicesApplication Deadline: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; September 29, 2025Application Process: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit resume and cover letter to&nbsp;<a href="mailto:resumes@vspeel.org" target="_blank">resumes@vspeel.org</a>***PDF FORMAT ONLY***&nbsp;&nbsp;&nbsp; Applications in formats other than PDF will not be opened.VSOP is committed to equity, diversity, and inclusion. People from equity seeking groups are strongly encouraged to apply and self-identify.&nbsp;If we contact you, please advise us prior to the interview should you require any accommodation.Victim Services of Peel (VSOP) mission is to provide comprehensive, trauma-informed, culturally responsive, 24/7 support to individuals and communities in the Region of Peel, helping them recover from the impact of crime or sudden tragedies. VSOP works in close partnership with Peel Regional Police and community partners to fulfill its mission and mandate.Position Summary:The position will support the Bail Court Notification and Advocacy Program and involves supporting victims of crime at bail hearings, advocating on behalf of victims, court documentation, and providing timely notifications to enable victims to plan for their safety.&nbsp; This role also involves providing immediate crisis intervention, safety risk assessments, planning, and activating emergency safety supports and devices.&nbsp;ESSENTIAL FUNCTIONSDirect Service Responsibility:<ul><li>Provide safety assessments and advocate on behalf of victims during the bail hearing process.</li><li>Work from a client centered, trauma informed, harm reduction, and anti – oppressive frameworks.</li><li>Provide court support to victims of crime at bail hearings virtually or in person when requested.</li><li>Collaborate with court officials (e.g. crown attorney, Bail Vetter, Justice of the Peace, Judge etc.)</li><li>Document the outcome of Bail Hearings.</li><li>Provide timely bail court notifications alongside the Crisis Response Program.</li><li>Assess the critical safety and care needs as well as VQRP+ eligibility for clients immediately following their victimization.</li><li>Activate and provide all eligible emergency VQRP+ services such as urgent accommodation, lock changes, safety devices, necessities, and transportation etc.</li><li>Conduct individualized safety planning with persons who have been victimized through crime.</li><li>Facilitate linkages to the Safe Centre of Peel, nCourage Hub and/or internal VSOP Case Management Programs such as the South Asian Family Enrichment Program, VQRP+ High Risk Supports, Sexual Assault/AHT Programs, CARE, Transitional Housing Support Program or other external community services, dependent on the client’s needs and consent.</li><li>Respond to crisis situations and requests from Peel Regional Police and other community services for victim assistance when VSOP crisis counsellors are unavailable, or when Crisis Counsellors require additional support.</li><li>Maintain confidential client files and document client case notes within the VSOP database. </li><li>Discuss with individuals and families the effects of the cycle of violence and the effects of violence on children, along with other relevant VAW (Violence Against Women) information.</li><li>Cover vacant (sick and vacation) Crisis Response Program shifts</li><li>Other duties as assigned.</li></ul>Education and Training Responsibilities:<ul><li>On-board and support volunteers in the program.</li><li>On-board, support, and mentor student placements in the program.</li><li>Attend and present at periodic community events including but not limited to those geared towards youth, training of new police recruits &amp; agency fundraising activities</li></ul>Outreach:<ul><li>Represent VSOP at a variety of community/stakeholder committees.</li><li>Participate in workshops and seminars to maintain and develop job related skills.</li><li>Actively engage in periodic fundraising events, representing the agency and supporting the event.</li></ul>Administrative and Organizational Responsibilities:<ul><li>Complete required documentation.</li><li>Complete all required statistical reports.</li><li>Complete monthly reports as determined by supervisor.</li><li>Submit expense reports in a timely manner</li><li>Actively participate in monthly supervision sessions with Director of Client Services, including an annual performance appraisal.</li><li>Actively participate in Program Update and Staff meetings.</li><li>Participate in agency fundraising events.</li><li>Represent agency on committee(s) as determined by Director of Client Services.</li><li>Maintain good staff and community relationships.</li><li>Contribute to and facilitate a welcoming and inclusive workplace environment.</li><li>Participate in relevant workshops and seminars to develop new skills as required by the agency.</li><li>Other related duties as assigned.</li></ul>JOB SPECIFICATIONSEDUCATION:<ul><li>College or university diploma/degree in social or human services field including, but not limited to Social Work, Social Service Worker.</li></ul>EXPERIENCE AND KNOWLEDGE:<ul><li>Minimum of one - year experience working within a community agency providing community- based crisis intervention support, short term counselling, case management and advocacy services.</li><li>Knowledge and demonstrated ability to work from a client centered, harm reduction, anti-oppression framework, that incorporates trauma and violence informed practice. &nbsp;</li><li>Strong assessment, interviewing and crisis intervention skills, including suicide risk assessment and safety planning particularly for those at risk of harm from intimate partner violence.</li><li>Knowledge of legal system (both criminal and family law), intimate partner violence, trauma, and the criminal justice system.</li><li>Knowledge of the social service system and community resources in the Region of Peel.</li><li>Bilingualism and/or ability to speak French and/or languages predominant in the Region of Peel will be considered a strong asset.</li><li>Understands and demonstrates experience of working with diverse communities within the Region of Peel.</li></ul>SKILLS AND COMPETENCIES:<ul><li>Ability to maintain confidentiality, act with diplomacy and professionalism while exercising sound judgement in work with&nbsp;clients and external agencies.</li><li>Flexibility, time management and multi-tasking skills.</li><li>Exceptional interpersonal and communication skills </li><li>Excellent interpersonal skills with the ability to use conflict resolution skills as necessary. </li><li>Comfort working in a fast-paced environment which at times means working under pressure due to the nature of a crisis environment.</li><li>Computer proficiency including Microsoft Office and experience working with a client database.</li></ul>WORKING CONDITIONS:<ul><li>Position will require working from multiple VSOP offices in person, virtually, attending scenes and client meetings in the community when required, and attending VSOP court office in person as required and scheduled. </li><li>Successful completion of a Peel Regional Police detailed criminal background check and annual renewal check is required to secure and maintain employment.</li><li>Flexible shift schedules include working weekends and Statutory Holidays. </li><li>Position will require to attend/access Clinical Consultation.</li><li>Access to a car/drivers license required, Class ‘G’ License preferable. Minimum $1 million auto insurance policy with public liability/property damage coverage-submit proof of insurance annually.</li></ul>

165 Contract - Full Time Jobs