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The Association of Ontario Midwives (AOM) advances the clinical and professional practice of Indigenous and registered midwives in Ontario. We are seeking an HR and Operations Specialist to join our dynamic and progressive organization for a full-time, 12-month contract position.&nbsp;&nbsp;Reporting to the Manager, Human Resources &amp; Operations, the HR and Operations Specialist handles and coordinates the day-to-day human resources functions for a staff of 50, administration, and operations of the AOM, including processing payroll, coordinating hiring and onboarding, overseeing the HR system, assisting with HR policy updates and providing support for the Manager and Director of Human Resources and Operations.&nbsp;The successful candidate will have:&nbsp;<ul><li>Post-secondary degree or diploma preferably in Human Resources or a related field  </li><li>3-5+ years relevant work experience </li><li>Excellent analytical problem-solving skills and interpersonal skills </li><li>Ability to communicate effectively and diplomatically orally and in writing </li><li>Strong attention to detail, time-management and organizational skills</li><li>Knowledge and understanding of HR principles, processes and policies and legal requirements, including employment standards  </li><li>IT skills, including proficiency with Office 365 (Outlook, Excel, Word and PowerPoint), databases, Dayforce, PowerPay or similar HR and payroll systems </li><li>Experience with or ability to learn and use project management software, such as Asana</li><li>Experience with or ability to learn payroll processing </li><li>Demonstrable ability to maintain confidentiality </li><li>Ability to work under pressure, prioritize, multi-task and meet deadlines </li><li>Initiative and ability to work independently as well as collaboratively in a fast-paced environment </li><li>Demonstrated commitment to cultural sensitivity, diversity and inclusion </li><li>Commitment to incorporating Indigenous sovereignty in HR and across the organization </li><li>Understanding of progressive, modern approaches to Human Resource policies and issues   </li><li>Having or working towards CHRP designation is an asset &nbsp;</li></ul>Position Responsibilities&nbsp;Shared Responsibilities&nbsp;<ul><li>Provides culturally safe service and employ humility when working collaboratively across the organization, particularly with the Indigenous Midwifery (IM) and Health-Care Equity, Quality and Human Rights (HEQHR) departments.</li><li>Supports a workplace that is respectful and inclusive; and specifically, works to fulfil the expectations described in the AOM’s Anti-Oppression, Diversity, Equity and Inclusion Policy</li><li>Engages in organizational training and opportunities to promote cultural safety and positive work environments within and across teams.</li><li>Works collaboratively within and across teams to ensure high quality programs and services for members.</li><li>Provides support to other members of the staff team during periods of high workload.</li><li>Supports a workplace that is healthy and safe by engaging in health and safety activities and monitoring the workplace for and reporting hazards to physical and mental health.</li><li>Attends and participates in staff and team meetings.</li><li>Develops an annual work plan with their manager or director, in the context of the AOM strategic plan.</li><li>Ensures coverage of AOM core programs/services during vacations/leaves of other staff.</li><li>Assists with AOM conference or conference-related work, as requested.</li><li>Contributes to content for communications or publications (this will include a variety of communication tools and strategies, such as web content, member emails and content for either member or public consumption) as requested.</li><li>Monitors and contributes updates to the AOM web site as required.</li><li>Ensures all external communications comply with AOM Communications Standards.</li><li>Ensures appropriate level of security of information stored within the AOM.&nbsp;</li></ul>Department Specific Responsibilities&nbsp;Human Resources  &nbsp;<ul><li>Maintains and updates employee and HR files, training records, HR systems, and generates reports </li><li>Coordinates and participates in recruitment and selection process for internal and external job opportunities, collaborating with departments across the organization </li><li>Recommends updates to modernize and automate HR systems  &nbsp;</li><li>Works with the Manager and Director of HR and Operations to optimize the hiring process  &nbsp;</li><li>Handles onboarding and exit processes for new and departing employees in collaboration with the Manager of HR and Operations and relevant departments </li><li>Prepares payroll documents and process payroll, including wage and benefit adjustments, Records of Employment (ROEs), T4s, etc.  </li><li>Monitors attendance records and HR database, prepares reports, resolves issues and assists with training across the organization</li><li>Ensures confidentiality of HR-related information</li><li>Serves as a trusted HR resource to staff across the organization, providing guidance on recruitment and hiring, policy interpretation, attendance records, employment standards, benefits administration and payroll processes</li><li>Prepares and tracks group benefits and claims (including RRSP; STD and LTD) and assists with process, as required</li><li>Maintains HR template materials and proposes updates in collaboration with the Manager of HR and Operations</li><li>Supports and assists with the preparation, coordination and delivery of employee training programs  </li><li>Tracks completion of mandated training (e.g. AODA, workplace harassment, health and safety, fire, San’yas, cybersecurity)</li><li>Prepares employment confirmation letters, payroll updates and other HR-related correspondence  </li><li>Drafts HR and payroll communications and updates to staff  </li><li>Works collaboratively to coordinate policy consultations and updates and ensures HR policies and benefits information are current and accessible   </li><li>Undertakes special payroll and HR projects to improve efficiency </li><li>Coordinates staff feedback or input initiatives to support workforce engagement, in collaboration with the Manager </li><li>Designs, edits and disseminates surveys to support the department’s data collection under the direction of the Manager  </li><li>Prepares reports to inform and support decision-making as required </li><li>Provides HR-related training to department staff as required  </li><li>Assists with HR documentation for audit, as required &nbsp;</li></ul>Operations  &nbsp;<ul><li>Assists the Manager with IT systems maintenance, liaising with service providers, and resolving issues, as required </li><li>Troubleshoots routine IT issues when possible </li><li>Provides training for staff in new systems as required </li><li>Serves as the primary contact for property management and building security and informs staff about building-related matters as required  </li><li>Ensures inventory records of office supplies and equipment is maintained </li><li>Prepares or coordinates the preparation of documentation for the annual office insurance policy renewal </li><li>Proactively updates job postings on the AOM website </li><li>Coordinates team meetings  </li><li>Reviews/edits department resources for accuracy and gender inclusive language  </li><li>Provides backup administrative guidance or support to other departments if required </li><li>Provides or coordinates back up for front desk coverage  </li><li>Administers the department’s privacy requirements and record retention as directed by the respective AOM policies  </li><li>Coordinates office system updates (such as security) as needed </li><li>Collaborates on or assists with IT, office space or similar projects, as required  </li><li>Other duties as assigned&nbsp;</li></ul>Salary: The range is $61,451 to $90,675 per year with an expected starting salary of approximately $70,000 to $73,000 depending on qualifications.Duration and Work Hours: This is a 12-month contract position for a parental leave vacancy. It has a 35-hour work week with an expected start date in January or February 2026.Location: This position is remote; however, the successful candidate will be required to work onsite as needed, typically a few days per month.Artificial Intelligence: AI may be used to assist with the selection process, however decisions will be made by human resources staff and the hiring committee.Candidates are to submit a cover letter and resume to HR at <a href="mailto:hro@aom.on.ca" target="_blank">hro@aom.on.ca</a> with the subject line "HR and Operations Specialist'' by 12 p.m. on January 19, 2026.&nbsp;The AOM is committed to inclusive and accessible employment practices. We welcome and encourage applications from individuals who reflect the broad diversity of communities with which we work and provide appropriate accommodations as required. Please contact HR at <a href="mailto:hro@aom.on.ca" target="_blank">hro@aom.on.ca</a> to request accommodation.The AOM is a pro-choice organization, supporting reproductive choice and access to abortion care. This position offers an excellent and dynamic work environment that promotes collaboration, professional development and work life balance.The AOM recognizes the profound value of a racially diverse, decolonized and anti-racist workplace and midwifery sector, and is committed to actively work to dismantle systemic racism and inequity in the workplace and within healthcare (see AOM' s Racial Justice Position Statement and Diversity, Equity and Inclusion Position Statement). Applications will be held confidential, shared with the selection committee only, and used only for the purposes of selection for this position.

Association of Ontario Midwives

HR and Operations Specialist, Human Resources & Operations

Employment Type:&nbsp;Full-Time, Permanent Work Hours:&nbsp;35 hours per week&nbsp; Salary:&nbsp;$92,465 - $107,294 annually;&nbsp;plus, comprehensive benefits package Location:&nbsp;Head Office -87 Elm Street, Toronto Application Deadline: Monday, January 12, 2026 JOIN OUR TEAM Are you passionate about creating empowerment opportunities for girls and gender diverse youth to develop lifelong leadership skills? &nbsp;Are you committed to creating safe and inclusive spaces where all girls and gender diverse youth can thrive? &nbsp;If so, this is your call to action!&nbsp; Consider joining our team in this new senior management position that has been created to strengthen and expand YWCA Toronto’s Girls, Youth and Family Programs to respond to the needs of women, girls and gender diverse youth within the Greater Toronto Area. YWCA Toronto strives to uphold anti-discrimination practices and anti- oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp;We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations. ABOUT YWCA TORONTO YWCA Toronto is dedicated to improving the lives of women and girls. Our&nbsp;programs promote equality, economic security and lives free from violence.&nbsp;We help women and girls flee violence, secure housing, find jobs, establish&nbsp;Their voices, enhance skills and develop confidence. We offer a range of&nbsp;housing options, employment and training programs, community support&nbsp;programs, girls’ programs and family programs. We also engage in systemic&nbsp;advocacy. RESPONSIBILITIES<ul><li>As a member of the senior management team, the Director of Girls, Youth and Family Programs contributes in setting the operational vision and planning of YWCA Toronto in the context of the Association’s Mission Statement;</li><li>Directs the development of short and long-term girls, youth and family program plans in accordance with the overall goals and objectives and strategic plan of the Association;</li><li>Identifies the needs of the communities served and develops programs that respond to those needs through changes to existing programs, the development of new programs and/or the expansion into new areas;</li><li>Leads the implementation of Quality Framework initiatives related to Girls, Youth and Family Programs;</li><li>Collaborates in the development of strategic, comprehensive and cost-effective public relations, marketing, and fundraising plans to support the programs of the Association with the Director of Advocacy and Communications, the Director of Philanthropy, and relevant program managers;</li><li>Identifies opportunities for partnerships and collaboration with other organizations to ensure high quality, comprehensive and relevant programs.</li><li>Participates in the Association’s rotating Director on-call schedule.</li></ul>QUALIFICATIONS<ul><li>Academic qualifications equivalent to a Master’s degree in Social Work, Adult Education or other relevant discipline with over ten years directly related experience including experience at a senior management level; cases for equivalency considered</li><li>Alignment with YWCA Toronto’s mission, vision and values including an understanding of and commitment to intersectional feminism;</li><li>Exceptional knowledge of girls, youth, and family support programs;</li><li>Exceptional knowledge and competency in working with diverse groups from an anti-oppressive and trauma-informed framework;</li><li>Demonstrated experience in program development, evaluation, and grant-writing skills required;</li><li>Demonstrated supervisory experience in a unionized environment is required;</li><li>Knowledge of another culture and /or a second language would be an asset;</li><li>Advanced ability to research and analyze complex concepts; ability to think, strategically, to plan, organize and execute effectively;</li><li>Outstanding verbal and written communication and presentation skills;</li><li>Previous experience in a feminist social service environment would be an asset;</li></ul>Note: Management Work Hours While the standard work week is 35 hours, flexibility is required for management positions. Hours may exceed 35 per week based on operational demands. Management positions receive additional 70 hrs. overtime hours annually in accordance with the Management Hours of Work Policy. What We Offer:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Registered Pension Plan: Employer’s contribution of 5.75%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>HOW TO APPLY: Please submit a cover letter and résumé to Heather McGregor, Chief Executive Officer, at <a href="mailto:McGregor@ywcatoronto.org" target="_blank">McGregor@ywcatoronto.org</a> Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Employee. For YWCA Toronto employees, this position is not secondable.

YWCA Toronto

Director of Girls, Youth and Family Programs

<h2>About us</h2>Elevation Child &amp; Family Services is committed to providing exceptional support and services to children and families. Our team is dedicated to fostering a nurturing environment where every child can thrive.<h2>What you will do</h2><ul><li>Support children and youth in their daily activities and routines.</li><li>Develop and implement individualized care plans.</li><li>Collaborate with families, educators, and other professionals.</li><li>Promote a safe and positive environment.</li><li>Document and report on progress and incidents.</li></ul><h2>What we are looking for</h2><ul><li>Required: Experience working with children and youth particularly those with behavioral or mental health challenges.</li><li>Required: Solid understanding of child and youth development theories, trauma-informed care, and mental health issues.</li><li>Required: Knowledge and practical experience with de-escalation techniques and crisis management.</li><li>Required: Diploma/ Degree in Child and Youth Care, Social Work, Psychology or related field.&nbsp;</li><li>Required: Valid First Aid &amp; CPR, Safe Management or UMAB Certificate, G2/G Driver's Licence and Vulnerable Sector-Broad Record Check (completed within 12 months)&nbsp;</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a positive impact on children's lives.</li><li>Supportive and collaborative work environment.</li><li>Professional development opportunities.</li></ul><h2>Our Hiring process</h2><ul><li>Initial application review.</li><li>Phone screening interview.</li><li>Virtual interview with the team.</li><li>Reference and background checks.</li><li>Offer and onboarding.</li></ul><h2>&nbsp;Location/ Hiring Positions</h2><ul><li>Location: Brampton</li><li>Hiring Position: Full-Time Rotating, Full-Time Overnight, Part-Time Weekend</li></ul>

Elevation Child & Family Services

Child and Youth Worker

Title of Job:&nbsp;Property Services Liason Date: December 31, 2025 Closing Date:&nbsp;January 14, 2026 Location: Newmarket, ON - York Region South Simcoe Supportive Housing Compensation:&nbsp;$64,933 - $76,560 Annually Prorated Work Type:&nbsp;Onsite Job ID:&nbsp;10497026 Existing or New Positions:&nbsp;ExistingWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary: The Property Services Liason’s purpose is to carry out the property management services function of Crosslinks Housing &amp; Support Services. LOFT’s Supportive Housing Services in York Region/South Simcoe provide a variety of supports to adults (18 years+), either within LOFT owned houses/buildings or through head lease arrangements with private landlords. Through a multidisciplinary team of case managers, residential support workers, and life enrichment workers, we offer a range of programming that meets the level of support needs or unique challenges of specific populations, including people living with complex mental health and/or addictions challenges, concurrent disorders, physical health comorbidities, chronic homelessness, and/or involvement in the criminal justice system. Our sites include independent cooperative living arrangements for those requiring drop-in case management support, individual and shared accommodations, and staffed congregate settings for individuals needing daily support. &nbsp; What You Will Do:Has an up to date system to receive all monthly payments from tenants. Receives and coordinates collection of rents, reconciling with receivables by reviewing tenant history and arrears reports, following up on discrepancies and processing by updating computerized payment systems/ reports and making deposits into the bank: arranging for refunds or the collection of rent arrears and preparing reminder letters,Takes leadership in liaison with LOFT’s paralegal regarding eviction forms in accordance with the Residential Tenancy Act, preparing documents and represent LOFT program at Landlord Tenant Board hearings (as appropriate); preparing and distributing invoices to tenants for other charges related to in suite maintenance, following up to ensure payment; preparing and gathering rent geared to income documentation and calculations in accordance with prescribed formats. Complex eviction or tenancy issues will be consulted on with the Director.Proactive relationship building with landlords and annual review of their satisfaction with LOFT services. Primary liaison with head lease property owners or their designate in relation to tenancy and maintenance issues.. Responding in a timely manner to a variety of inquiries (email, telephone, in person) requests from tenants, landlords, contractors or the public on maintenance/ building issues, complaints and providing information, assistance, or redirecting them to a more appropriate source for resolution. The Property Services Liaison will lead the Program in investigating and resolving tenant conflicts or crises, or contacting emergency services for serious issues; contacting other service providers on behalf of the tenants as needed;Has a system and procedures developed to do regular inspections of properties as per the RTA and as part of program Joint Health &amp; Safety committee, during vacancies or in response to tenant complaints, documenting issues or problems related to maintenance(work orders); arranging for and monitoring theactivity of contractors while onsite at LOFT owned or in leased community units; maintaining and updating the regular and preventative maintenance tracking systems;Leads the administration of the program by completing and maintaining the required records or statistics such as all forms for LOFT finance, reports, etc. In accordance with established procedures; Drafting and formatting correspondence, leases, and other materials, clarifying details, obtaining approvals and distributing accordingly; establishing and maintaining filing systems for a variety of documentation ensuring all files are accurate and up-to-date, following up on missing information; review and sign leases with tenants, issue keys to tenants, store spares and building master keys; advising the Director of any urgent issues, as needed;Participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; participate in cleaning common areas, office and tenant apartments as needed upon move in/out; providing other related assistance as required.Primary liaison with specific LOFT partner agency projectsWhat You Bring:Completion of a post-secondary degreeKnowledge of the administration of housing projects and of property management practices and principles as acquired through post-secondary education, experience and/or professional accreditation.Leadership is essential to ensure LOFT has strong and up to date systems for this function.Knowledge of the Residential Tenancy Act (RTA) and of the processes and forms of the Landlord Tenant Board and an ability to represent LOFT as needed for legal matters related to the RTA.Proficiency in the available computer software (Excel, Word) to create spreadsheets, input information and to generate reports, statistics and letters.The position is required to be detail oriented, with a high degree of accuracy in order to calculate and reconcile rental payments, maintain records and update tracking systems.Good problem solving skills to maintain responses to property related/client related crises is needed.Strong analytical, time management and organizational skills to meet deadlines, respond to urgent situations and shifting prioritiesExcellent interpersonal, verbal and written communication skills are necessary in responding to inquiries from tenants, staff, landlords, members of the public and support agencies.An understanding of mental health issues as they affect adults and patience in addressing situations with themAbility to work independently and within a team environment.Strong analytical, time management and organizational skills to meet deadlines, respond to urgent situations and shifting priorities.Required to have the use of a car.Work Environment:Employees may be exposed to second hand smoke.Ability to walk up and down stairs, travel to different locations with own vehicle, outdoor travel in all weather, lifting objects up to 50 lbs,Physically able to perform demanding body mechanics (e.g. lifting, etc.).What We Offer:A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disabilityDefined Benefits Pensions Plan24/7 Employee Assistance ProgramE-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionTuition reimbursement programMaternity-leave and Parental leave top up programOur Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position&nbsp;

LOFT Community Services

Property Services Liason_FT-Perm

Title of Job: Residential Support Worker Date: December 31, 2025 Closing Date:&nbsp;January 14, 2026 Location:&nbsp;Newmarket, ON - YRSS Supportive Housing Services Compensation:&nbsp;$50,409 - $59,904 Annually Prorated Contract Duration: 6-Month Contract Work Type: Onsite Job ID: 10495373 Existing or New Position: Existing Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary The Life Enrichment Worker (LEW) is responsible for working within an interdisciplinary team and enhancing the quality of life for older adults and seniors living within a LOFT Program who are facing complex challenges. These complex challenges could include mental health and/or addiction challenges, cognitive impairment, ongoing physical health issues, responsive behaviours and/or other neurological disorders. The LEW is responsible for the effective operation and delivery of all recreational programming, which includes assessing, planning, implementing, coordinating, and evaluating a variety of innovative recreational, educational, or therapeutic program activities that will support the achievement of optimal individualized care for the client, and further assists in building their interpersonal relationships and social skills. This position will include both individual and group work. LOFT’s Supportive Housing Services in York Region/South Simcoe provide a variety of housing options to adults (16 years+), either within LOFT owned houses/buildings or through head lease arrangements with private landlords. We offer a range of programming that meets the level of support needs or unique challenges of specific populations. These include small group living arrangements for those requiring minimal support, individual and shared accommodations, and staffed congregate settings for individuals needing daily support. Within that continuum, we also serve people with current involvement in the criminal justice system or those with several comorbid health issues. What You Will Do:Oversee the assessment of clients to determine suit ability for program participation.Execute a therapeutic program targeted toward what the client requires most.Manage the assessment of physical and social needsof the client to ensure program meets client’s needs.Observe, analyze, and record clients' participation,reactions, and progress during programs, modifyingtreatment programs as needed.Counsel and encourage clients to develop leisure activities.Work with clients’ treatment team to plan and evaluate therapy programs.Conduct therapy sessions to improve clients' mental and physical well-being.Instruct client in activities and techniques, such as sports, dance, music, art, or relaxation techniques, designed to meet their specific physical or psychological needs.Work with the Director to ensure that the personal care plan for each client is in conjunction with the care team and family and based on the client’s needs and preferences and monitor each client’s progress as it relates to the client’s care plan.Work with each client’s circle of care to support&nbsp;appropriate transition to Long Term Care when needed.Identify areas of risk and recommend and/or take actions as appropriate.Maintaining accurate records and files on the provision of service to residents/clientsEnsure training objectives and requirements are met while ensuring on-going training and development for staff, students, and volunteers.Recognize and communicate training needs of program.Participate in on call rotation regularly and as required.Undertake special projects and tasks as assigned.Provide other duties, as assigned by Program ManagerWhat You Bring:Degree and/or diploma in Therapeutic Recreation or recreation with a therapeutic concentrationMinimum 2 years’ experience with vulnerable older adults and seniors who may be living with mental illness, cognitive and neurological illnesses, addiction challenges and/or responsive behaviours who have been longer term hospital patients.Knowledge and training in GPA, Montessori Methods for Dementia, PIECES and Restorative CareKnowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach.First Aid and CPR certification.Ability to organize and work with individuals and groups in the areas of assessment, program planning and problem solving.Ability to interact with clients in a positive andsupportive manner.Physically able to perform required duties.Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions.Ability to work effectively in a team environment.Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness.A valid drivers’ license and access to your own vehicle is required.Ability to communicate in a different language, an assetWork Environment:Will be required to work in resident rooms and may be exposed to second hand smoke.Required to be on after-hours on call, on a rotating schedule.Walk up and down stairs, physically able to assist client with daily living activities 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel, Lifting objects up to 50 lbs.What We Offer:E-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position&nbsp;

Life Enrichment Worker_FT-Contract

Job Category: Senior Management / Executive LeadershipReports To: Board of DirectorsLocation: 29 West Hastings Street, Vancouver, BCWork Arrangement: This role requires full-time (40 hours weekly), on-site presence at the VWHC’s resource centre in the Downtown Eastside to engage directly with staff, peers, volunteers, and community membersCompensation: $90,000/year (1.0 FTE)Job Type: This is a fixed-term contract position for 12 monthsPosting End Date: Open until filledVacation: 4 weeks paid vacation, pro-rated for the contract termBenefits: Extended health and benefits coverage included, following a three-month eligibility periodHours: Monday–Friday, 10:00 a.m.–6:30 p.m., inclusive of two 30-minute breaks (one paid, one unpaid), negotiable and with some flexibility, as operationally appropriateABOUT THE VANCOUVER WOMEN’S HEALTH COLLECTIVE (VWHC)The VWHC is a grassroots non-profit that has proudly served our community since 1971. Our mission is to support all who self-identify as women and gender-diverse in fostering health, wellness, and equity through intersectional feminist approaches to advocacy, shared knowledge, and minimal-barrier programs and services. We operate a drop-in resource centre in the Downtown Eastside, offering essential resources, community care, and accessible education. In partnership with practitioners and community allies, we provide Indigenous cultural support, trauma-informed yoga, naturopathic care, and a range of holistic programs designed to meet the diverse needs of the people we serve.THE OPPORTUNITYThe VWHC is seeking a passionate, equity-driven, and visionary Executive Director (ED) with proven leadership experience, preferably in an ED or equivalent non-profit role, to guide the collective through a pivotal period of transition toward stability and sustainability. The successful candidate will bring principled leadership and strategic foresight to navigate complexity, rebuild foundational systems, and strengthen organizational resilience while upholding intersectional feminist, decolonial, and trauma-informed values.The VWHC is in a period of intentional renewal. Over the past six months, a volunteer Board of Directors has stewarded key leadership functions to ensure continuity and prepare the organization for its next phase. The ED will join a passionate, values-aligned team of four staff, alongside numerous peers and volunteers who bring heart and lived and living expertise to the shared work. This is an opportunity to shape the future of a unique intersectional feminist collective that advocates for health justice on the unceded territories of the xwməθkwəyəm (Musqueam), Skwxwú7mesh (Squamish), and səlilwətaʔɬ / Selilwitulh (Tsleil-Waututh) nations.ABOUT THE ROLEThe ED role requires full-time, on-site presence within a highly relational, community-rooted environment where staff, peers, volunteers, and community members rely on steady, accountable, and accessible leadership. This position requires balancing immediate operational needs with forward-looking planning that is grounded in community priorities, organizational realities, and intersectional feminist, decolonial, and trauma-informed principles.The ED’s practice will involve stabilizing existing systems as well as supporting a community-led strategic planning and implementation process. This includes leading assessment of structural needs and offering recommendations that reflect both community input and operational feasibility, to support informed organizational decision-making.This position is funded for the next year through local capacity-building support and is offered as a one-year contract with a three-month probationary period. This is a fixed-term position. The contract may be renewed, subject to a performance review and a reassessment of organizational direction and operational needs by the Board of Directors, to be conducted no later than three months prior to the contract’s end.The ED will steward the organization with the support and oversight of a volunteer Board of Directors. Onboarding will include orientation to governance and operations, with training provided by relevant Board officers within their respective scopes. Given the Board’s volunteer structure, sustained full-time shadowing is not possible, and the role is best suited to an experienced leader who can work with initiative and agency while engaging collaboratively with the Board.KEY RESPONSIBILITIESFrontline interactions are a requisite to remain attuned to the lived and living realities of community members, and thereby foster trust, relational accountability, and effective support. Working in the Downtown Eastside requires being deeply comfortable within a vibrant neighbourhood where complex trauma, substance use, acute and chronic mental and physical health challenges, mental and physical violence, poverty, and systemic oppression intersect alongside profound resilience, cultural strength, and community care. With respect to the unique scope of practice of the ED, strong cultural humility; capacity for trauma and violence-informed, strengths-based engagement; skilled de-escalation and crisis intervention abilities; and comfort navigating dysregulation, conflict, and both mental and physical medical emergencies are necessities. Alongside fellow staff, the ED must uphold both safety and compassion, offering steady leadership while demonstrating genuine respect for the lived and living realities, unique expertise, and agency of community members.Strategic Leadership<ul><li>Work alongside advisors, board members, staff, peers, and volunteers in both rebuilding internal systems and strategic planning, fostering stability and sustainability.</li><li>Ensure that community needs and operational realities inform future directions by refining strategic priorities and translating them into actionable workplans.</li><li>Conduct an organizational assessment to identify and recommend sustainable long-term structural options that reflect community needs, operational realities, and equity-based practices, including the exploration of a collective leadership model.</li><li>Maintain accountability to community members, advisors, board members, staff, peers, volunteers, partners, and funders by nurturing a collective, inclusive organizational culture grounded in respectful power-sharing and role clarity.</li><li>Participate actively in regular Board and committee meetings as well as the organization’s Annual General Meeting.</li></ul>Organizational Oversight<ul><li>Oversee daily operations across physical and virtual spaces.</li><li>Supervise the delivery of all programs, services, and committee activities, ensuring alignment with both community and organizational needs.</li><li>Ensure staff, peers, and volunteers can carry out their responsibilities effectively, by strengthening role clarity, operational workflows, and coordination across teams.</li><li>Steward the revision of organizational policies and procedures to ensure alignment with strategic planning and evolving organizational priorities.</li></ul>Financial Management<ul><li>Provide executive oversight of organizational finances to ensure transparent, ethical, and sustainable financial practices.</li><li>Strengthen financial systems to support accurate reporting and compliance.</li><li>Develop and manage annual budgets, ensuring alignment with organizational priorities and capacity.</li><li>Ensure timely and accurate execution of payroll and bookkeeping.</li><li>Steward and approve financial reports, funder expenditure tracking, and budget-to-actual analyses as well as annual financial reporting to ensure accuracy and alignment with funder and regulatory requirements.</li><li>Ensure compliance with CRA charitable reporting, grant requirements, and all other financial regulations.</li><li>Collaborate with the Resource Development Manager and Board on high-level financial planning related to revenue diversification and fundraising strategy.</li></ul>Community Partnerships &amp; External Relations<ul><li>Represent the VWHC in coalitions, advocacy tables, and community initiatives that advance the organization’s mission, vision, and values, and contribute to health equity and systemic change.</li><li>Build and maintain reciprocal, values-aligned relationships with funders, allies, media, service providers, and community organizations to strengthen service delivery, visibility, and collective impact.</li></ul>Human Resources &amp; Collective Culture<ul><li>Strengthen and steward HR policies, onboarding/offboarding processes, supervision practices, performance evaluations and management, and conflict-resolution pathways.</li><li>Serve as the primary HR administrator by maintaining personnel files, overseeing benefits administration, managing leaves and accommodations, upholding appropriate documentation, and ensuring WorkSafeBC and Employment Standards Act compliance.</li><li>Provide coaching-oriented supervision that fosters role clarity, equitable workloads, and sustainable practices that prevent burnout.</li><li>Ensure a safe, supportive, and anti-oppressive work environment by proactively addressing workplace issues, strengthening communication systems, and ensuring consistent implementation of policies.</li><li>Model and nurture a collective, relational, and power-conscious organizational culture rooted in justice, transparency, accountability, and shared care, while creating supported pathways for meaningful involvement of those with lived and living expertise.</li><li>Stay current with trends in non-profit development, and engage in professional development opportunities to strengthen the VWHC’s impact.</li></ul>Risk Management &amp; Compliance<ul><li>Develop and maintain clear, transparent policies and procedures that reduce operational, safety, and organizational risk and strengthen accountability.</li><li>Identify, assess, and mitigate risks related to staff and community safety, funding stability, organizational reputation, and legal or regulatory compliance, ensuring proactive and timely responses to emerging issues.</li><li>Support the Board in maintaining the VWHC’s good standing with the BC Societies Act, CRA charitable regulations, WorkSafeBC requirements, the Employment Standards Act, and other relevant standards by upholding accurate documentation, preparing required filings, and implementing effective compliance systems.</li><li>Hold overall organizational responsibility and serve as the point of escalation for emergencies involving safety, legal, or reputational risk, recognizing that this does not constitute continuous on-call duty and that after-hours involvement is expected to be infrequent.</li></ul>ABOUT YOU<ul><li>You are a values-driven, steady, and relational leader who brings both vision and care to complex organizational environments. You:</li><li>Lead with systems-thinking, translating values into sustainable structures while supporting meaningful community involvement.</li><li>Approach organizational transition with clarity and purpose, strengthening capacity and fostering long-term resilience.</li><li>Embody an intersectional feminist, decolonial, and trauma-informed approach across all aspects of leadership and decision-making.</li><li>Bring both lived and living experience, alongside professional expertise, in navigating structural oppression and inequities within health care and social services.</li><li>Balance strong non-profit leadership with emotional and relational intelligence, demonstrating a deep commitment to collective care, accountability, and ethical practice.</li><li>Regulate yourself effectively in complex and high-stakes environments, navigating conflict, feedback, and boundaries with composure and discernment.</li><li>Engage challenges with steadiness and a solution-oriented mindset, offering stability, clarity, and trust during periods of change.</li></ul>Required Qualifications<ul><li>A minimum of 5 years of senior leadership experience within the non-profit sector, preferably as an ED or in an equivalent role, with demonstrated responsibility for organizational management and community-based service delivery.</li><li>Proven financial management and fundraising experience, including oversight of complex budgets and successful grant development, implementation, and reporting.</li><li>Demonstrated experience stewarding human resources, including staff supervision, performance management, and the application of trauma-informed workplace practices.</li><li>Strong strategic and operational problem-solving abilities, with demonstrated capacity to manage multiple priorities, exercise sound judgment, and lead effectively in high-pressure environments.</li><li>Experience applying equity-based frameworks to policy, procedure, and systems development, with the ability to co-create and sustain internal structures.</li><li>Ability to cultivate and maintain values-aligned relationships within the organization and with external partners, grounded in integrity, respect, and mutual accountability.</li><li>In-depth knowledge of intersectional feminism, health equity, and decolonial practices, alongside familiarity with relevant community resources and networks.</li><li>Meaningful connection to the Downtown Eastside community.</li><li>Capacity to provide trauma-informed, accessible support to individuals experiencing acute and chronic mental health challenges, substance use, and neurodivergence; including skills in de-escalation as well as crisis and emergency response.</li><li>Applicants must be legally entitled to work in Canada. A vulnerable sector check will be required for the successful candidate.</li></ul>HOW TO APPLYPlease submit your resume and a role-specific cover letter to <a href="mailto:vwhcboard@womenshealthcollective.ca" target="_blank">vwhcboard@womenshealthcollective.ca</a>.Applications will be reviewed on a rolling basis until the position is filled. In alignment with our mission and commitment to providing safer spaces for women and gender diverse community members, this position is restricted to individuals who self-identify as women or gender-diverse. This hiring requirement is a bona fide occupational requirement as permitted under the BC Human Rights Code. The VWHC values diversity and encourages all qualified applicants within these identities to apply.We sincerely appreciate the time and effort of everyone who applies. While we are only able to contact those selected for an interview, we are grateful for your interest in supporting this important work.The VWHC is committed to accessibility and inclusion. If you require accommodations at any stage of the recruitment process, please contact us so we can support your needs.

Vancouver Women's Health Collective

Executive Director

POSITION SUMMARYTAIBU’s Diabetes Education Program consists of a specialized inter-professional team with a focus on providing Diabetes Education and services for residents of Malvern and the Black Community across the GTA.The Registered Diabetes Nurse Educator functions interdependently with other members of the Diabetes Education Program, clinical and community program teams within a health promotion framework. The Nurse Educator provides education to clients through individual and group counseling to assist in the transference of knowledge to effectively self manage their diabetes. The Nurse Educator will possess a sound knowledge base around the prevention, care and management of diabetes. She/he will use a variety of teaching methods and principles of education to assist clients to gain necessary knowledge, skills and attitude for effective self management of their diabetes/pre-diabetes.All regulatory and statutory requirements of the profession will be faithfully followed by the Nurse Educator.&nbsp; Internal accountability procedures will also be completed in a timely manner as required.&nbsp; The Nurse Educator will work within an anti-racist/anti-oppression framework.RESPONSIBILITIESClient Interaction<ol><li>Provide a thorough assessment of clients within the nursing scope of practice taking into account their level of knowledge, readiness for change, socio-economic status and cultural background</li><li>Develop and support client centered health care plans</li><li>Plan, implement, facilitate and evaluate innovative diabetes group education sessions in the community</li><li>Recommend appropriate referral to primary care providers and allied health professionals within the community and provide follow up with individuals as necessary</li><li>Regularly monitor clients within scope of practice as required in order to effectively evaluate objectives and outcomes</li></ol>Outreach and Advocacy<ol><li>Outreach in collaboration with other TAIBU staff to identify target population and to look and book community locations as host sites for education programs</li><li>Plan, organize, coordinate and engage actively in health promotion activities by providing outreach screening and presentations in targeted population areas on and off sites in conjunction with other service providers especially towards diabetes prevention and management</li><li>Participate and facilitate advocacy initiatives to support individuals and identify gaps in care and/or services</li><li>Identify the needs of individual clients and communities and tailor TAIBU’s services to best suit their needs</li></ol>Partnership Development<ol><li>Identify and develop positive relationship with community agencies, resources and stakeholders to better support client needs and refer them to appropriate services</li><li>Actively participate in the promotion of TAIBU’s inter-agency referrals</li><li>Establish and maintain relationships with diagnostic company representatives with regard to current diabetes supplies and teaching materials</li></ol>Administrative Duties<ol><li>Ensure continuity of care by maintain accurate and concise medical records, participate in clinical case management meetings and communicate with client’s primary care provider and other service providers as required</li><li>Participate in chart reviews</li><li>Develop, obtain and evaluate diabetes education resources and counseling materials</li><li>Assists in the administration of the centre by identifying protocol and procedure improvements and participating in committee work and staff meeting</li><li>Provide information and reports as required</li></ol>Accountability<ol><li>This position reports to Director of Primary Healthcare Services</li><li>The Diabetes Nurse Educator is accountable to the standards of practice of the profession and College Nurses of Ontario</li><li>Adhere to all policies and procedures of TAIBU CHC</li><li>The Diabetes Nurse Educator is accountable to meet the requirements of any accountability agreement&nbsp;between the Ministry of Health and Long-Term Care and TAIBU CHC</li></ol>ALL TAIBU CHC employees have some fundamental responsibilities that go beyond the confines of their occupations. These include:<ul><li>Maintaining up-to-date professional skills and knowledge through formal and informal training</li><li>Acting as an “Ambassador” for TAIBU CHC within and outside the Centre, creating an awareness of TAIBU programs and promoting services offered.</li><li>Compliance with all mandated legal/regulatory requirements related to working at TAIBU CHC e.g. Employment Standards Act, Occupational Health and Safety, standards of professional conduct, etc.</li><li>Maintaining awareness of, and compliance with, TAIBU CHC policies and procedures.</li><li>Maintaining awareness of, and compliance with, funder requirements, policies and procedures, regulations</li><li>Attending team and staff meetings as required</li></ul>QualificationsAcademic<ol><li>Undergraduate degree from a recognized university and/or college</li><li>Registered and a member in good standing with the College of&nbsp; Nurses of Ontario</li><li>Certified Diabetes Educator (CDE) considered an asset</li><li>Certification in adult education or group facilitation considered an asset</li><li>Current CPR certification</li><li>Demonstrated current knowledge of evidence based best practice and diabetes clinical practice guidelines</li></ol>Experience<ol><li>Two to four years experience in clinical counseling, community based diabetes education</li><li>Working experience with racialized and marginalized communities is considered an asset</li><li>Experience in program development, implementation, monitoring and evaluation</li><li>Proficiency in the use of computer and applicable software programs</li></ol>Personal<ol><li>An understanding, patient individual sensitive to a high needs priority population</li><li>Excellent decision-making, problem-solving, conflict management and time management skills.</li><li>Commitment to continuous learning, quality improvement and innovation</li><li>Possess an interest in developing new skills relative to identified needs of clients and enhancing current professional practice to complement the agency</li><li>Knowledge of community resources, health promotion and social determinants of health and public health policies and their impact on marginalized and racialized communities</li><li>Excellent communication skills (written and verbal) and group facilitation skills are an asset</li><li>Proven consultation and collaborative skills</li><li>Ability to work evenings and occasional weekends</li><li>Ability to work independently as well as part of multi-disciplinary team&nbsp;</li></ol>Job Contact InformationInterested candidates should submit their resume with a covering letter to:The SPSN Project Recruiting CommitteeTAIBU Community Health Centre27 Tapscott Road, Unit 1Scarborough ON M1B 4Y7Email:&nbsp;<a href="mailto:recruitment@taibuchc.ca" target="_blank">recruitment@taibuchc.ca</a>No telephone enquiries. TAIBU CHC thanks all applicants for their interest. However, only those persons selected for an interview will be contacted.TAIBU Community Health Centre is an equal opportunity employer and applicants from racialized and other marginalized communities are strongly encouraged to apply.

TAIBU Community Health Centre

Registered Diabetes Nurse Educator

STATEMENT OF PURPOSE:The Knowledge Management and Quality Assurance Lead fosters a culture of continuous quality improvement to ensure excellent tenant services. This role advises leadership and staff, provides expertise in organizational performance, business intelligence, and analytics, and prepares internal and external reports. The Lead develops and implements metrics that align with the organization’s mission and strategic goals and serves as the primary contact for tenant complaints, supporting management in enhancing the customer experience.This position also leads knowledge management practices to capture, organize, share, and apply both tacit and explicit knowledge. It promotes a collaborative, knowledge-sharing environment and helps establish systems to document best practices and lessons learned related to Neighbours operations and services.Reporting to the Chief Services Officer, the Lead analyzes service data, configures TREAT, generates reports from systems such as Yardi and TREAT, monitors performance metrics, and supports quality improvement projects. This role contributes to the Board’s Quality Committee and collaborates with managers to collect, interpret, and report data that drive positive service outcomes.2.&nbsp;&nbsp;&nbsp;&nbsp;POSITION RESPONSIBILITIES&nbsp;OPERATIONAL RESPONSIBILITIES1)&nbsp;&nbsp;&nbsp; User Consultancy &amp; Data Support:<ul><li>Build positive, productive and collaborative relationships within the organization, across the programs and with stakeholders.</li><li>Create and implement policies on what and how data is used for reporting, including who has access to the data and ensure privacy legislation is followed.</li><li>Ensure an understanding of the importance and impact of data presented by developing a deep understanding of program processes and expected outcomes.</li><li>Help assess project and program outcomes and ensure interpretation of data is accurate.</li><li>Act as a consultant to ensure that various strategic issues and priorities are critically examined and that the planning activities are grounded in sound and reliable evidence.</li><li>Ensure data stewardship by maintaining data integrity, documenting for accurate interpretation, and establishing review and approval processes for appropriate use.</li><li>Identify needs and opportunities to build capacity for Quality Improvement (QI) in the organization.</li><li>Support the Executive Team in identifying, monitoring, and reporting key performance indicators.</li><li>Work with management to develop, define, measure, and analyze key performance indicators and operational metrics to deliver insights into strategic and operational performance.</li><li>Lead the design, development, and deployment of decision support tools and surveys, integrating automated solutions to improve data collection, quality, and efficiency.</li><li>Conduct external research in relevant community sectors; identify indicators that would improve the establishment of organizational benchmarks and assessment of organizational performance.</li><li>Maximize the functionalities of information management systems in tracking and improving performance and efficiencies.</li><li>Represent the organization at appropriate forums within the sector related to quality improvement, performance analysis, and performance management.</li><li>Analyze data, identify trends, prepare performance reports, and support management in interpreting and communicating results; create custom reports as needed.</li><li>Lead efforts to monitor and evaluate project interventions, document results and provide feedback to stakeholders to guide decision-making.</li><li>Act as a resource for management for capturing and understanding the needs of tenants and participants and engaging them appropriately in improvement initiatives.</li><li>Monitor the external environment to stay current in relation to legislation, regulations, and policies with the potential to impact the quality and safety of tenants.</li></ul>2)&nbsp;&nbsp;&nbsp; Performance Analytics &amp; Reporting<ul><li>Analyze data, identify trends, prepare performance reports, and support management in interpreting and communicating results; create custom reports as needed.</li><li>Prepare and assist in the submission of statistical and performance reports to the Ministry of Health, Ontario Health, City of Toronto and other funders or donors.</li><li>Ensure compliance with grant and funder monitoring and evaluation requirements and complete reporting based on indicators.</li><li>Produce regular and/or ad hoc reports and present to the CEO, the Board of directors, donors, management, staff, and tenants when needed.</li><li>Prepare technical progress reports and contribute to other project reports such as annual work plans and case studies as required.</li></ul>3)&nbsp;&nbsp;&nbsp; Data Warehousing &amp; Infrastructure Development<ul><li>Lead the design and enhancement of data infrastructure to support collection, storage, reporting, and analysis across tenant engagement, support services, property, and back-office functions.</li><li>Develops models and projections to support strategic planning.</li><li>Develops data models, data definitions and reporting methodologies.</li><li>Ensures the team acquires, develops and maintains knowledge of best practices and tools needed for data acquisition, transformation, maintenance, and analysis,</li></ul>4)&nbsp;&nbsp;&nbsp; Knowledge Management<ul><li>Design, build, implement, and maintain a knowledge management framework that provides end-users access to the organization's intellectual capital.</li><li>Construct access paths to information (e.g., link pages) to facilitate access by end-users.</li><li>Develop an understanding of the needs and requirements of information end-users.</li><li>Monitor and report on the usage of knowledge management assets and resources.</li><li>Plan and manage the delivery of knowledge management projects.</li><li>Lead efforts to promote the organization’s use of knowledge management and information sharing.</li><li>Manage the indexing/cataloguing, storage, and access of explicit organizational knowledge (e.g., hard copy documents, digital files).</li><li>Promote knowledge sharing between information owners/users through an organization's operational processes and systems.</li><li>Provide guidance and training on quality improvement and decision support tools to other staff, as required.</li><li>Research leading practices in quality improvement and performance measurement and facilitate the spread of relevant leading practices within the organization.</li></ul>5)&nbsp;&nbsp;&nbsp; Tenant Relations and Engagement<ul><li>Responsible for being the primary point of contact for Tenant complaints and concerns.</li><li>Identify pain points in the tenant experience by processing and analyzing tenant complaints and feedback and engaging with tenants.</li><li>Support management to monitor and improve service quality and performance, streamline processes and increase efficiency in operations.</li></ul>3.&nbsp;&nbsp;&nbsp;&nbsp;COMPETENCIES<ul><li>University degree in Computer Science, Data Management, Information Management, Library Science, Data Science, Business Administration, Quality Assurance, Information Technologies, Health Administration, Public Administration, or a related field.</li><li>Minimum 3-5 years’ experience in quality improvement, performance measurement, and business analytics.</li><li>Minimum of 3 years of experience in knowledge management, information management, data governance, or a related field. Experience with open data, EDRMS, and data literacy initiatives is highly preferred. Experience in a municipal or public sector environment is also desirable.</li><li>High Proficiency in the use of web-based interfaces, data mining, data and statistical analysis methods and techniques,</li><li>Ability to conceptualize information, communicate effectively, and lead discussions about service quality and trends with different stakeholders.</li><li>Experience in visualizing data by creating graphs, charts, and plots to communicate data trends and patterns, and presenting insightful reports and dashboards.</li><li>Knowledge and experience in coaching on quality improvement tools, understanding service performance measurements and trends.</li><li>Strong knowledge of knowledge management systems, open data practices, and EDRMS.</li><li>Demonstrated experience defining system requirements and preparing specifications and architectural designs for the integration, implementation and support of data technologies into the existing network infrastructure.</li><li>Proficiency in data governance frameworks and tools.</li><li>Experience or knowledge of the data requirements for Provincial and Municipal Governments.</li><li>Progressive technical knowledge and knowledge of best practices in Information Technology service delivery such as SDLC, PMBOK, DAMA DMBOK, COBIT and ITIL</li><li>Proven leadership and problem-solving abilities</li><li>Knowledge of technologies/solutions/platforms from SharePoint Online, OpenText, Intelex, Purview, Laserfiche and others considered an asset.</li><li>Strong understanding of how business units (such as Human Resources, Finance, and Operating departments, etc.) will have different data uses and requirements.</li><li>Ability to develop and deliver training programs on data literacy and knowledge management.</li><li>Solid interpersonal skills. Advanced ability to coach and mentor staff.</li><li>Strong skills in quality improvement, project and change management; experienced in gathering user requirements, analyzing business processes, and designing solutions. Related credentials are an asset.</li><li>Excellent communication skills; able to engage diverse audiences and clearly convey vision to staff and stakeholders at all levels.</li><li>Demonstrate solid project management skills including the implementation of necessary and appropriate project governance tools within a community-based context.</li><li>Ability to handle confidential information and knowledge of privacy regulations and guidelines.</li><li>Demonstrated organizational skills along with excellent documentation and report writing ability.</li><li>Proficient competency with Microsoft Office Applications, including Excel, Outlook, Word, and PowerPoint.</li></ul>Special Requirements:<ul><li>As a condition of employment, a successful police record check is required.</li></ul>Salary Range:<ul><li>$69,000.00 - $76,000.00</li></ul>For the full job description, visit our website Careers - Neighbours and apply with a resume and cover letter on or before January 12, 2026.

Houselink and Mainstay Community Housing

Neighbours Community Homes

Knowledge Management & Quality Assurance Lead

JOB OPENING: SUPERVISOR, CARE COORDINATIONCLOSES: MONDAY, JANUARY 5, 2026Job purposeThe Supervisor, Care Coordination plays a pivotal role in ensuring the delivery of quality support services to clients of Positive Health Network and increasing referral pathways across all regions we serve. This role reports to the Manager, Priority Populations Programs &amp; Support Services. This role will have three support services staff reporting to it.Primary responsibilities<ul><li>Oversees the case management components of the Support Worker and Support Worker, Programs, ensuring that the team delivers high-quality, trauma-informed, case management to clients living with HIV.</li><li>Develops, documents and continually improves agency case management practices consistent with ministry directives and best practices.</li><li>Ensures the support services team maintains ministry databases effectively and accurately and participates in ministry reporting.</li><li>Works collaboratively with the Support Services team to develop effective programs and communications for our PHA clients.</li><li>Monitors client outcomes, address client concerns, and ensure the continuous improvement of care delivery.</li><li>Conducts outreach to community partners, including other AIDS service organizations, hospitals, Public Health units, and various government and community programs, to improve referral pathways. The goal is to ensure regional organizations are aware of our organization and increase referrals to us, but also so that our teams are aware of area agencies and can successfully refer our clients to agencies that are relevant to their needs.</li><li>This role also o Maintains accurate, routine reports and data regarding clients, referrals, and partnerships.</li></ul><ol><li>Attends and supports programming when needed, serving as back-up for all support service staff.</li><li>Adheres to the Vision, Mission and Policy and Procedures of Positive Health Network.</li><li>Handles other special projects as assigned by the Priority Populations Programs &amp; Support Services Manager.</li></ol>QualificationsThe incumbent will have experience within the social services sector, including knowledge or experience with HIV, HCV, STBBIs, substance use, mental health and harm reduction strategies, and a strong understanding of intersecting issues that affect an individual’s health and wellbeing. The incumbent will be comfortable working with sexual health and drug use issues with an accepting and non-judgmental attitude.<ul><li>We strongly encourage people living with HIV to apply. </li><li>University degree in related field, with extensive experience in case management, community development and education, particularly within the context of HIV services.</li><li>Minimum 4 years previous management/supervisory experience with “service leadership” approach.</li><li>Strong understanding of intersecting issues related to HIV, stigma, and oppression, with a commitment to addressing these challenges within the community.</li><li>Cultural competency in priority populations, including, African, Caribbean and Black peoples, people who use drugs, men who have sex with men, indigenous peoples, and women at risk.</li><li>Knowledge of harm reduction principles and a strengths-based approach is often required.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse community members and team.</li><li>Ability to work independently and as part of a multidisciplinary team, demonstrating flexibility and adaptability in a fast-paced environment.</li><li>Proficient with office systems such as Microsoft especially Excel, Canva, SurveyMonkey, Mailchimp, and miscellaneous data bases.</li><li>Ability to use AI effectively, ethically and appropriately, without being reliant upon it.</li><li>Proficiency in maintaining accurate records and documentation, with a keen attention to detail and confidentiality.</li><li>Ability to ask for help, admit mistakes, and learn continually. </li><li>Valid “G” driver's license and access to reliable transportation. </li><li>Based in Hamilton, with weekly travel to our Brantford and/or Halton offices.</li><li>Able to work occasional weekends and evenings as needed.</li><li>Vulnerable Sector Police check is required. </li><li>French, Spanish and other language skills are an asset</li></ul>WHAT WE OFFER:This is a full-time, on-site, permanent (35 hours/week) position with the Positive Health Network. We offer a competitive compensation package in the salary range of $55,000-$60,000 and a comprehensive benefit package.We will accept applications until Monday, January 5, 2026. Please submit your resume and a cover letter detailing your qualifications and interest in the Supervisor, Care Coordination position to <a href="mailto:recruiting@positivehealthnetwork.org" target="_blank">recruiting@positivehealthnetwork.org</a>.

Positive Health Network

Supervisor, Care Coordination

GBMSM Regional Health Promotion and Risk Reduction WorkerIf you are interested, please forward your resume and covering letter by email no later than 10 am on Monday, January 12th, 2026 to <a href="mailto:recruitment@positivehealthnetwork.org" target="_blank">recruitment@positivehealthnetwork.org</a>.Job purposeThe GBMSM Regional Health Promotion and Risk reduction Worker promotes sexual health and HIV/HCV risk reduction among Gay, Bi, Men who have Sex with Men (GBMSM) in the region of Hamilton, Halton Haldimand, Norfolk, and Brant. For the purposes of this job description the use of the term “men who have sex with men” (MSM), includes men who identify as gay, trans, two spirit and bi-sexual.The Regional GBMSM Program goals are to reduce the number of MSM who are not aware of their HIV or Hepatitis C status, to reduce new infections, and to implement positive prevention programing working together with GBMSM who HIV or HCV Positive are, or co-infected.Working in collaboration with the provincial Gay Men’s Sexual Health Alliance, and our community partners, the incumbent is responsible for developing, coordinating, and delivering GBMSM education, training, community-based and online outreach to promote health and reduce risk. This program plans and coordinates activities throughout Hamilton, Halton, Haldimand, Norfolk and Brant.Primary responsibilities<ul><li>Partner with local community organizations to increase their capacity to respond to MSM’s HIV-related needs</li><li>Providing consultation and advice to local organizations as requested</li><li>Facilitating or leading local initiatives to serve as a catalyst for the integration of HIV into programs and planning</li><li>Providing HIV-related information to service providers in the community, at local community events, forums, or conferences</li><li>Distributing resource materials and other HIV prevention tools (safer sex materials, information, condoms, etc.) to community agencies serving MSM</li><li>Providing HIV-related referrals to local community organizations and strengthening the relationship between the local HIV sector and other MSM -serving sectors</li><li>Work collaboratively with other agency priority population programs, such as harm reduction services</li><li>Monitoring and evaluation through consistent use of the web-based Ontario Community-Based AIDS Service and Evaluation records management system and other program related reporting requirements</li><li>Communications and social media outreach</li><li>Professional development</li><li>Other areas as approved by the Manager of Priority Populations Programs and Support Services and/or Executive Director</li></ul>Qualifications<ul><li>People living with HIV are strongly encouraged to apply.</li><li>Post-secondary education in social services, health/human services, community development, or combination of education and equivalent experience</li><li>In-depth knowledge of HIV/AIDS and hep C with focus on MSM prevention strategies within the current context</li><li>Previous experience organizing and leading education events geared to social service agencies, community partners, etc. and community discussion forums</li><li>Demonstrated experience of implementing community development models and peer-based programming connected to sexual health education and/or behaviour change focused awareness initiatives</li><li>Knowledge of and connection to the 2SGBTQ communities in the Hamilton, Halton, Brant, and Haldimand-Norfolk regions</li><li>Excellent organizational skills and diligence</li><li>In-depth knowledge and ability to manage social media and engage in online and face to face community outreach</li><li>Flexible to challenges as they arise and the ability to remain calm under pressure</li><li>Ability to manage confidential/ sensitive information with discretion and maturity</li><li>Demonstrated ability to communicate effectively in conflict and other situations that may require tact, diplomacy, and discretion</li><li>Competence in collaborating with people who may experience mental health and substance use challenges</li><li>Demonstrated proficiency with computer systems, (i.e., Word, Excel, Outlook)</li><li>A valid driver’s license and access to a reliable insured vehicle for work related duties</li><li>Support for the mission, vision, and values of Positive Health Network.</li></ul>Working conditions<ul><li>Salary is $52,432.16 and we offer a competitive benefits package.</li><li>This is a full-time position based on 35 hours per week</li><li>Able to work occasional weekends and evenings as needed</li><li>The incumbent is expected to behave ethically, demonstrate competence in effective communication and team building, and to work in a collaborative manner</li></ul>

397 Full Time Contract - Full Time Jobs