Operations Specialist

Position: Operations Specialist

Term: Full-time Mid-September to January Part-time February to Mid-September

Wage Band: $22.00-$27.00/hour

Each year, 880 CHED Santas Anonymous delivers the spirit of Christmas to thousands of children. Volunteer management and administrative systems must be maintained year-round in order to maintain maximum effectiveness. Reporting to the Executive Director, this role will be responsible for an engaging and enriching experience for volunteers, as well as administrative support for the effective day-to-day operations of 880 CHED Santas Anonymous.

Volunteers

• Provide onboarding, training and ongoing support to designated volunteer group(s).
• Recruit and schedule volunteers for Santas Depot activities including office support, group program, toy pick up drivers, delivery day as well as special events such as 50/50s, teddy bear toss, Toys on the Turf, golf tournament, etc.
• Maintain the volunteer database and files, ensuring they are securely stored
• Develop and maintain a volunteer recognition program, including awards and annual event
• With the Volunteer Committee Chair, plan and coordinate the Volunteer Committee meetings
• Support the Volunteer Committee with the planning and execution of the annual Night of Appreciation event
• Work with the Volunteer Committee to meet their annual work plan goals

Office Administration

• Logistical management of all events
• Maintain Office 365 Planner tasks
• Assist in basic database administration
• Maintain inventory of office and warehouse supplies, order as required
• Assist with point of sale and Stripe reconciliations
• Tax receipting of donations
• Communicate with current and potential clients, volunteers, donors, staff and the general public in-person, through email and on the telephone

Qualifications and Attributes:

• Demonstrate the values of 880 CHED Santas Anonymous
• Certificate or diploma in volunteer or event management is an asset
• Certificate or diploma in project management is an asset
• Experience working with volunteers
• Knowledge of volunteer and donor databases is an asset
• Proficient with Microsoft Office 365 programs
• Excellent interpersonal skills; is open, approachable, tactful and politically sensitive with a high regard for confidentiality
• Able to work flexible hours, including evenings and weekends, as required, during Santa Season.
• Demonstrate the ability to plan, organize, make sound decisions and are comfortable with changing priorities
• Be positive and able to motivate others
• Work independently to achieve deadlines; able to work efficiently in a team environment
• Will provide a criminal record check
• Able to lift a minimum of 30 pounds
• Have reliable transportation