140 Contract - Full Time Jobs in Canada

Position: Employment Counsellor

Integrated Employment Services (IES) Program

Reports to: Manager, Integrated Employment Services

Job Location: Etobicoke, ON

Wage: $30.75 per hour

Job Type: Full-Time, Fixed-Term Contract (37.5 hours/week) until March 31, 2027 with a possibility of extension

This position is for a new vacancy

Number of vacancies: 2

Unionized Position

About ACCT

The Arab Community Centre of Toronto (ACCT), established in 1974, is a non-profit charitable organization that is non-political and non-sectarian. ACCT’s mission is to enable and empower individuals, families, and communities to lead informed, productive, and culturally sensitive lives. As a model of excellence in community service, ACCT honours Arab Canadian heritage while serving individuals and families of all backgrounds and cultures across the Greater Toronto Area.

Position Summary

The Employment Counsellor provides integrated employment services from initial assessment through employment and retention. Using a client-centred case management approach, the Employment Counsellor works with individuals experiencing a range of employment barriers to develop employment plans, coordinate wraparound supports, connect clients to employers, and support successful long-term employment outcomes.

This position requires someone who is organized, compassionate, adaptable, and comfortable working in a fast-paced, performance-based environment while maintaining a high standard of client service.

Key Responsibilities

• Conduct client intake, determine program eligibility, and complete employment assessments.
• Develop individualized Employment Action Plans based on each client's goals, strengths, and support needs.
• Provide one-on-one employment counselling, career coaching, and job search support.
• Manage an assigned caseload and provide ongoing case management from intake through employment and retention.
• Identify employment barriers and coordinate referrals to training, education, settlement, housing, financial, mental health, and other community supports.
• Support clients in understanding Canadian workplace culture, employer expectations, and employment standards.
• Assess eligibility for employment-related financial supports in accordance with program guidelines.
• Match clients with suitable employment opportunities and support successful placements.
• Advocate on behalf of clients to support access to employment, training, community resources, and other services that contribute to successful employment outcomes
• Develop and maintain relationships with employers, community agencies, educational institutions, and referral partners.
• Plan and facilitate employment workshops, information sessions, job fairs, and community outreach activities.
• Maintain accurate and timely client records using required case management systems. Monitor client progress and contribute to achieving contractual performance targets and employment outcomes.
• Prepare reports, statistics, and other documentation required by the organization and funder.
• Participate in team meetings, case consultations, and professional development activities.
• Work collaboratively with colleagues to ensure coordinated and client-centred service delivery.
• Perform other related duties as assigned.

Qualifications

• Degree or diploma in Career Development, Social Work, Human Services, Psychology, Adult Education, Settlement Studies, Employment Counselling, or a related field, or an equivalent combination of education and experience.
• Minimum two years of experience in employment counselling, career development, case management, workforce development, settlement services, or a related field.
• Certified Career Development Practitioner (CCDP) designation is an asset.

Knowledge and Skills

• Knowledge of employment counselling, career development, case management, and local labour market trends.
• Experience supporting individuals facing multiple barriers to employment.
• Strong interviewing, coaching, communication, facilitation, and relationship-building skills.
• Ability to develop Employment Action Plans, coordinate referrals, and manage a diverse client caseload.
• Strong organizational, time management, and problem-solving skills.
• Experience using CRM and case management systems, Microsoft Office Suite, and other digital platforms.
• Experience working in a performance-based environment is an asset.
• Commitment to confidentiality, professionalism, and high-quality client service.

Assets

• Experience working with newcomers, refugees, youth, persons with disabilities, and other equity-deserving communities.
• Knowledge of trauma-informed, strengths-based, anti-oppressive, and culturally responsive service delivery.
• Fluency in Arabic or another language in addition to English is an asset.
• Valid Ontario driver's licence and access to a vehicle are an asset.

Working Conditions

• Some evening and weekend work may be required based on program needs.
• Travel between ACCT locations and community sites may be required.

Application Process

To apply for this position, please submit your resume and cover letter by August 11, 2026 at 12:00 PM to:

Email: sari@acctonline.ca
Subject Line: Employment Counsellor – Full-Time

ACCT is committed to equity, diversity, inclusion, anti-racism, and anti-oppression practices in employment and service delivery. We encourage applications from individuals reflecting the diversity of the communities we serve, including newcomers, racialized persons, persons with disabilities, women, and members of equity-deserving groups.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. No AI will be used in candidate screening or selection.