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​&nbsp;DATE: July 31, 2025LOCATION: Toronto, ON –&nbsp;Information Technology&nbsp; COMPENSATION: $87,674 - $108,936 Range annually proratedLOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Full-time Permanent Manager, IT Services. **Please note that this is a hybrid position, which may require 3 to 5 days on-site depending on operational needs. Standard office hours apply, with occasional availability required after hours or on weekends for emergencies or special projects.**&nbsp; Job Summary&nbsp; The Manager, IT Services, ensures the delivery of quality technical support to all LOFT staff, volunteers, and programs and manages the performance of the IT service desk and technical application support. This is a hands-on role requiring both Team leadership and technical expertise to oversee day-to-day IT Service Desk, directly resolve complex technical issues, and contribute to broader IT initiatives including cybersecurity posture and process improvements&nbsp; What You Will Do:<ul><li>Oversee daily operations of the Service Desk, ensuring timely and effective resolution of incidents and service requests through Service Desk.</li><li>Supervises and mentors IT service desk staff, including hiring, training, scheduling work, professional development, and fostering a culture of innovation and collaboration in line with LOFT values.</li><li>Ensures all issues are responded to in line with LOFT standards and procedures.</li><li>Oversees the maintenance of end user accounts and equipment in line with onboarding, cross boarding, and off boarding processes.</li><li>Oversees deployment, replacement and inventory of all end user equipment across LOFT.</li><li>Manages end user technology requirements for new and existing sites</li><li>Manages equipment inventory and accounts, including laptops, tablets, telephony and other IT equipment, and supports IT Director in budgeting for new equipment</li><li>Supports audio-visual equipment in meeting and board rooms across LOFT sites</li><li>Manages inventory of software licenses, documents and ensures compliance with process for requesting and assigning licenses to approved software</li><li>Supports intake and first review of new software and application requests</li><li>Responsible for the integrity and stability of end user computing and connectivity needs</li><li>Ensures technical issues related to enterprise applications are resolved</li><li>Identifies and addresses common issues through root cause analysis and tracking of trends in issues and escalations. Coordinates resolution of complex issues with IT Director and IT team.</li><li>Documents and develops support processes and maintains procedural documents, checklists, and toolkits to ensure consistent and effective issue resolution by IT team.</li><li>Optimizes the IT ticketing system to handle all inbound requests, ensuring efficient issue resolution in line with SLAs</li><li>Ensures adequate knowledge transfer and collaboration among team members to promote seamless troubleshooting and proactive issue resolution.</li><li>Establishes KPIs and reports performance of the support team and drive continuous improvements</li><li>Documents and develops user-facing training material for applications and IT equipment and makes material available on LOFT intranet</li><li>Work directly with external IT vendors for hardware, software, and service support, ensuring service quality and contractual obligations are met.</li><li>Contribute to the organization's cybersecurity posture by collaborating with IT leadership and applying frameworks such as NIST and ITIL</li><li>Other duties as assigned by IT Director</li></ul>What You Bring:&nbsp; Must Haves<ul><li>Minimum 3 years managing user-facing IT services, including help desk and technical support for applications</li><li>Strong Team leadership</li><li>Strong customer service focus and user-centered approach to IT support</li><li>Analytical problem solving</li><li>Familiarity with ticketing and asset management systems, with a focus on setting KPIs and driving support efficiency</li><li>Expert knowledge of tools such as Microsoft 365 Suite, JIRA, Intune, Apple Device Management</li><li>Expert knowledge of audiovisual software and optimizing hybrid meeting solutions</li><li>Knowledge of equipment and software deployment, maintenance, and inventory management</li><li>Ability to clearly communicate technical issues and solutions to non-technical stakeholders</li><li>Training and change management</li><li>Documentation and knowledge base development.</li><li>Vendor and project management.</li></ul>Work Environment<ul><li>Office environment.</li><li>Occasional travel in the GTA</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;August 14, 2025​

LOFT Community Services

Manager, IT Services_FT-Perm

Why Join the Certified Listeners Society?We are a not-for-profit organization based in Ontario, Canada, built by a community of people dedicated to providing early-stage emotional support to anyone who needs it 24 hours a day, seven days a week, 365 days a year. We are not a crisis helpline. We believe that by serving the masses to navigate the challenges of our lives, with early-stage and real-time Emotional Support interventions, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives. Visit our website to find out more about us: <a href="https://certifiedlisteners.org/" target="_blank">https://certifiedlisteners.org/</a>Job OverviewThe Emotional Chat Volunteer, also known as a Certified Listener, will provide emotional support on the online chat platform and support chatters in distress and emotional. As a Certified Listener, you are not a therapist or telling others what to do, and our volunteers do not provide crisis intervention or addiction counselling. Proper training will be provided before taking support chats, and this is an opportunity to gain more life skills.Perks of volunteering for CLS<ul>	<li>	Flexible scheduling	</li>	<li>	Work from home	</li>	<li>	Gain community service hours	</li>	<li>	Opportunities to join other volunteering positions in the organization	</li>	<li>	Hours could be used to fill academic requirements	</li>	<li>	Reference Letter outlining your commitment to Certified Listeners	</li></ul>Responsibilities and Duties<ul>	<li>	Providing immediate and confidential support followed by the agency procedures and policies	</li>	<li>	Providing early-stage and real-time interventions to callers	</li>	<li>	Completing weekly shifts and reporting to the Certified Listener's coordinator	</li>	<li>	Collaborating with other volunteers and staff in a respectful and professional manner	</li>	<li>	Building relationships and having conversations through empathy and emotion on the online platform	</li>	<li>	Ongoing training, development and support from the team	</li></ul>What will you NOT be doing<ul>	<li>	Certified Listener Volunteers are not therapists or hold themselves out to be	</li>	<li>	Try to provide callers with mental health support or services	</li>	<li>	Telling people what to do or how they should live their lives	</li>	<li>	Providing crisis intervention or addiction counselling.	</li></ul>Qualifications and Skills<ul>	<li>	Excellent communication skills and computer literate	</li>	<li>	Proficiency in the English language, specifically written	</li>	<li>	Capacity to remain calm and collected in challenging situations	</li>	<li>	Non-judgemental and acceptance of the various values and beliefs of others	</li>	<li>	Ability to work independently and in a team environment	</li>	<li>	Access to reliable internet connectivity and private workspace from home	</li>	<li>	Adherence to Certified Listeners Society policies, procedures and online chat guidelines	</li></ul>Requirements<ul>	<li>	18+ Years Old	</li>	<li>	Have residency in Canada or the USA (e.g., Canadian citizenship, PR, work permit, work visa, etc.)	</li>	<li>	Two references (professional, academic or volunteer-related)	</li>	<li>	Police reference check, including vulnerable sector screening	</li>	<li>	Successful completion of all comprehensive Core Competencies training programs, quizzes, and screening process	</li>	<li>	Reliable in fulfilling weekly shift commitments	</li>	<li>	Able to comply with Certified Listeners Society policies and procedures and our Code of Ethics	</li>	<li>	Maintain a confidential workplace as well as confidentiality about your work.	</li>	<li>	Sign and comply with our Volunteer Non-Disclosure Agreement.	</li>	<li>	Participate in ongoing training and work-related&nbsp;development opportunities.	</li></ul>

Certified Listeners Society

Certified Listener Volunteer - Emotional Support

Why Join the Certified Listeners Society?We are a not-for-profit organization based in Ontario, Canada, built by a community of people dedicated to providing early-stage emotional support to anyone who needs it seven days a week, 365 days a year. We are not a crisis helpline. We believe that by serving the masses to navigate the challenges of our lives, with early-stage and real-time Emotional Support interventions, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives. Visit our website to find out more about us: <a href="https://certifiedlisteners.org/" target="_blank">https://certifiedlisteners.org/</a>Job OverviewCertified Listener Shift Supervisors provide support for all volunteers and callers. They observe every chat and guide/coach volunteers to help them provide empathetic support without giving advice. Supervisors also assess chats to determine if mental health resources need to be provided and take over chats that exceed volunteer scope or abilities. Reporting to the Certified Listener Program Manager, you will be tasked to supervise our Certified Listener Volunteers and provide them with emotional support as needed.&nbsp;Given that we are an emotional support service, Canadalls may vary in nature. This is an excellent opportunity to learn valuable skills and volunteer from home.Perks of volunteering for CLS<ul>	<li>	Flexible scheduling	</li>	<li>	Work from home	</li>	<li>	Gain community service hours.	</li>	<li>	May be able to use hours to fill academic requirements.	</li>	<li>	Reference Letter outlining your commitment to Certified Listeners Society.	</li></ul>Responsibilities and Duties<ul>	<li>	Providing immediate and confidential support to our certified listener volunteers (chat, etc.) using agency procedures and policies	</li>	<li>	Helping our Certified Listener Volunteers by providing them with resources and referrals when appropriate	</li>	<li>	Understanding what to do if you are concerned about a person’s safety (Client or Certified Listener Volunteer)	</li>	<li>	Working with callers/chatters, volunteers, and staff in a respectful and professional manner	</li>	<li>	Ability to type 40 WPM	</li>	<li>	Perform risk assessments during a chat to determine whether they are beyond our scope.	</li>	<li>	Work with callers/chatters, volunteers, and staff respectfully and professionally.	</li></ul>What will you NOT be doing<ul>	<li>	Certified Listener Volunteers are not therapists or hold themselves out to be.	</li>	<li>	Volunteers only provide emotional support and should not try to give the callers mental health support or services.	</li>	<li>	Telling people what to do or how they should live their lives	</li>	<li>	Providing crisis intervention or addiction counselling.	</li></ul>Qualifications and Skills<ul>	<li>	Ability to work with individuals of diverse cultural and social backgrounds	</li>	<li>	Demonstrated ability to function well under pressure	</li>	<li>	Demonstrated conflict management and resolution skills	</li>	<li>	Comfortable interacting using electronic mediums	</li>	<li>	Supervisory experience preferred	</li>	<li>	Sound working knowledge of community services	</li>	<li>	Risk assessment skills	</li>	<li>	Knowledge of domestic violence and resources	</li>	<li>	Proven knowledge/experience in mental health	</li>	<li>	Demonstrated knowledge of risk assessments, suicide prevention	</li>	<li>	Training in Assist or other Suicide Intervention models is preferred	</li>	<li>	Training in Nonviolent Crisis Intervention is preferred	</li></ul>Requirements<ul>	<li>	A completed degree or diploma in a mental health&nbsp;field (nursing, psychology, social work, etc.)&nbsp;	</li>	<li>	Proof that your degree is from an accredited university or college	</li>	<li>	Two references (professional, academic or volunteer-related)	</li>	<li>	Police reference check, including vulnerable sector screening	</li>	<li>	Successful completion of all comprehensive Core Competencies training programs, quizzes, and screening process	</li>	<li>	Reliability in fulfilling weekly shift commitments	</li>	<li>	Comply with Certified Listeners Society policies and procedures and our Code of Ethics	</li>	<li>	Maintain a confidential workplace as well as confidentiality about your work	</li>	<li>	Sign and comply with our Volunteer Non-Disclosure Agreement	</li>	<li>	Participation in ongoing training and work relation development opportunities	</li></ul>

Shift Supervisor Volunteer - Emotional Support

Movers&nbsp;are the backbone of the organization&nbsp;as they carry out the mission on the ground by moving clients’ belongings to safety. In&nbsp;group of 2-7 movers/drivers, guided by a detailed itinerary, volunteers will load/unload the client’s belongings into a vehicle and transport the client to the predetermined location. Rental vehicles are provided for the move, and movers who have a valid driver’s license and are 21&nbsp;are welcome to register as drivers. Driver's license not required for movers.&nbsp;Volunteers must be a minimum of 18 years old.Responsibilities and AccountabilitiesMeet other movers at the arranged time and placeWork under the direction of a volunteer Lead Mover and Move Coordinator, and maintain communication with the Lead Mover and all other movers during moveMove client’s belongings in and out of vehicles, and transport client's personal belongings to a predetermined location&nbsp;Uphold Shelter Movers’ protocols and procedures

Shelter Movers Nova Scotia

Mover/ Driver

The Salvation Army - Toronto Downtown East - 160 Jarvis Street, is looking for volunteers to facilitate an employment training program called "Dreaming In Colour". This is an employment training program designed to assist clients in improving their employability. Various workshops covering aspects such as self-understanding, life skills, and employment preparation will be provided to clients during the training phase in the program. The role of the Voluntary Employment Program&nbsp;Facilitator is to assist in preparing and teaching workshops. Below are some suggested topics for facilitation:<ul><li>Career Planning</li><li>SMART Goal Setting</li><li>Time Management</li><li>Communication</li><li>Teamwork</li><li>Conflict Resolution</li><li>Public Speaking</li><li>Professional Networking</li><li>Labour Market Trends</li><li>Workplace Etiquette</li></ul>Please select the topic(s) you are comfortable teaching from the list above, or suggest any other related topics.&nbsp; We can provide teaching materials for your presentations. Some of these materials may need updating, and we would appreciate your assistance in developing the teaching plan and handouts. &nbsp;Thank you for your interest in The Salvation Army, and we look forward to connecting with you!

The Salvation Army Downtown East Minitries

The Salvation Army - Dreaming in Colour

Employment Program Facilitator

Join Our Board of Directors – Contribute to Community EmpowermentOrganization: Working Skills Centre (WSC) Position: Board Member-at-Large (Volunteer) Location: Toronto, ON (Hybrid meetings) Time Commitment: Up to 10 hours/monthAbout Us: Working Skills Centre (WSC) is a non-profit organization dedicated to helping immigrants, newcomers, and marginalized individuals gain the skills and training they need to enter or re-enter the workforce. Since 1978, we’ve been creating opportunities for economic empowerment and inclusion.We are currently seeking a Member-at-Large to join our volunteer Board of Directors. This role offers an opportunity to help shape the direction of an organization committed to equity, education, and employment.Key Responsibilities:<ul><li>Attend and actively contribute to monthly board meetings</li><li>Participate in board committees and special initiatives</li><li>Provide strategic input and support to the organization’s leadership</li><li>Champion WSC’s mission and act as an ambassador in the community</li><li>Support fundraising, outreach, and governance efforts as appropriate</li></ul>Ideal Candidates Will Bring:<ul><li>A passion for social equity and community development</li><li>Experience in areas such as employment services, fundraising, education/training, marketing, governance, or finance</li><li>A collaborative and solutions-focused mindset</li><li>Familiarity with non-profit organizations (board experience an asset but not required)</li></ul>Why Join Us?<ul><li>Make a tangible impact in the lives of job seekers and newcomers</li><li>Build leadership experience and governance skills</li><li>Collaborate with a committed and diverse group of board members</li><li>Help guide a values-driven organization with deep community roots</li></ul>To Apply: Send your resume and a brief statement of interest to <a href="mailto:jrabanillo@wscservices.net" target="_blank">jrabanillo@wscservices.net</a> with the subject line: Board Member-at-Large Application. Applications will be reviewed on a rolling basis.

Working Skills Centre

Board of Directors Position - Member-at-Large

LOCATION: Toronto, ON&nbsp;POSITION TYPE: Full-time fixed-term, 1 year contract (37.5 hours/week)POSTING CLOSING DATE: August 15, 2025Interested in working with an amazing team that really cares? Then you should join Lumenus! At Lumenus we illuminate a seamless pathway to optimal wellbeing for our clients. As one of the largest mental health agencies in Ontario, we offer a broad range of high-quality mental health, developmental and community services for infants, children, youth, individuals, and families across Toronto.&nbsp;We are a passionate, dynamic and growing agency. We offer a competitive salary, employer paid benefits, ongoing training, and career development opportunities!Lumenus Community Services is committed to diversity, equity and inclusion.&nbsp; We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions.We are currently seeking a full-time 1-year contract role to support the Ontario Autism - Entry to School Program. The Entry to School program is a service offering that supports families with children diagnosed with Autism Spectrum Disorder (ASD) who are between the ages of 3 to 6 entering school for the first time. The Entry to School program is a six- month, group-based, skill-building program focused on helping children develop school-readiness skills in a classroom setting. Each classroom will be operated by a multi-disciplinary team of Classroom Facilitators who will report to a Clinical Supervisor.The Classroom Facilitator - Level 1 will be responsible for working in a classroom to deliver a group-based program focused on developing school-readiness skills (communication, play, social interactions, functional routines, behavioural self-management, learning and attention).<h2>KEY RESPONSIBILITIES:</h2><ul><li>Implementing appropriate learning activities and strategies (aligned to the individual Service Plans) designed to help the child reach their learning goals using early year’s pedagogy.</li><li>Participate in singing, storytelling, acting, modelling play skills and engaging in play with children.</li><li>Effectively use Applied Behaviour Analysis (ABA) teaching strategies such as reinforcement, verbal and physical prompts, shaping, chaining, modelling and fading.</li><li>Monitor student behaviour and teaching appropriate behaviour.</li><li>Address personal care requirements of the child during each session.</li><li>Build rapport with children to support progress.</li><li>Communicate and record day to day observations.</li><li>Maintain materials and equipment and a tidy classroom.</li><li>Keep Clinical Supervisor, Autism Services and Classroom Facilitator – Level 2 informed of program concerns and client progress (e.g., flagging exceptional circumstances and need for program change</li><li>Assist the Classroom Facilitator – Level 2 and/or Clinical Supervisor, Autism Services in the following: Intake activities;&nbsp;Assessing individual children’s skills, abilities, interests, strengths and needs;Preparing and implementing activities as per curriculum; Conducting skill-based assessments, curriculum assessments; Development of Service Plans; Evaluation of children’s progress toward program goals</li><li>Participate in classroom and full team meetings; collaborate with other team members</li><li>Develop and maintain positive relationships with families, caregivers, partner agencies, internal team and volunteers.</li><li>Review available information pertaining to all children in the classroom on a regular basis.</li><li>Ensures overall health and safety of children enrolled in the program by maintaining a sanitary and safe environment and identifying children who are unwell.</li></ul><h2>QUALIFICATIONS/EXPERIENCE/SKILLS:</h2><ul><li>A Diploma in Early Childhood Education, Child and Youth Worker from an accredited college or university, or an undergraduate degree or diploma from a recognized university or college in a field related (i.e., social services, psychology or ABA)</li><li>Minimum one (1) year working with preschool children (preferable post-graduation</li><li>A combination of experience and education may be considered</li><li>Experience working with children with ASD an asset</li><li>Knowledge of program planning and case management for children with development disabilities, including knowledge of atypical development preferred</li><li>Knowledge of behaviour management strategies</li><li>Ability to implement, and evaluate activities and experiences to meet individual and group needs of all children</li><li>Strong interpersonal skills to gain trust and respect of children and their parents</li><li>Effective ability to interact with others and deal with situations in ways that respect diverse backgrounds, experience and styles</li><li>Demonstrated reliability (punctual and responsible)</li><li>Ability to manage children with challenging behaviors and communicate effectively with parents in a positive way</li><li>Ability to work effectively in a team environment as well as independently.</li><li>Ability to work with multi-disciplinary teams</li><li>Proficient with MS Office (Word, Excel, PowerPoint and Outlook)</li><li>Satisfactory current Vulnerable Sector Check and Criminal Records Check</li><li>This position requires a valid driver’s license and access to a reliable vehicle</li></ul>WORKING CONDITIONS<ul><li>Classroom Setting&nbsp;</li><li>Must be able to wear a mask and shield throughout their shift</li></ul><ul><li>Must be willing to do cleaning duties</li><li>Ability to spend most of the day at the child's level, i.e. sitting on the floor, or on child height chairs</li><li>&nbsp;Able to bend, stoop, and lift child to adult height (up to 20 kg) and to move children's furniture or equipment to prepare room for programming needs</li><li>TO APPLY:&nbsp;Interested applicants are invited to visit our website at&nbsp;<a href="https://lumenus.ca/careers/" target="_blank">https://lumenus.ca/careers/</a> and submit their cover letter and resume before&nbsp;August 15, 2025.&nbsp;</li><li>We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.</li></ul>

Lumenus Community Services

Classroom Facilitator level 1, Autism Services

HELP BE THE

DRIVE

CONTACT US
at <a href="mailto:volunteer@torontocas.ca" target="_blank">volunteer@torontocas.ca</a> 
or use the QR code to learn
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and how you can make a
difference

BEHIND A CHILD’S SUCCESS
Become a Volunteer Driver to support the journeys
of children, youth and caregivers receiving
services from the Children's Aid Society of Toronto

Flexible schedules
Compensation for mileage and cell phone use
In-depth training and orientation
Real-time, ongoing support

As you transport children and youth to and from appointments and
visits, we'll support you along the way with:

Children's Aid Society of Toronto

Volunteer Driver

Volunteer Transportation is a great way to help others, you can control the amount of time you volunteer, Orientation and Training are provided, mileage is reimbursed.You get to help isolated seniors and those with disabilities get out to medical appointments assisting them in living a full life.Contact the VON today to find out more about this great Volunteer opportunity! &nbsp;Call Kevin at 905-522-1022 ext. 6058.

Volunteer Transportation Driver

The purpose of the Tele-Touch program is to provide a regularly scheduled telephone call by volunteers to support those that live alone. A Tele-Touch volunteer offers support and companionship to an isolated individual through regular telephone calls.

27 Community & Social Services Jobs