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Job Description:&nbsp;To respond to client and community service, information and referral requests.&nbsp; The objective is to respond and connect the client with internal or external services and provide immediate support for crisis situations. This role is the first point of contact for individuals seeking mental health support.&nbsp;The incumbent will play a critical role in ensuring clients feel heard, understood and guided through the intake process with care and professionalism. This role will also support clients by referring them to other services (internal and external) as needed, and provide immediate support for crisis situations.Responsibilities:Serve as the initial contact for clients via phone, email or in-personProvide telephone-based intake and initial assessments for new or returning clients to determine service needsSchedule appointments and coordinate with counsellors to ensure timely supportInform clients of limits to confidentialityProvide support and crisis intervention services as requiredAssess whether a child welfare concern exists and report those concerns to the Children’s Aid Society (CAS)Apprise clients of policies and fees where applicableAssess callers’ requests for service and other related needs which may require screening and make internal or external service referral as necessaryLiaise with staff on status of booked appointments and the need for available timesMonitor number of clients waiting for therapy (individual or groups)Manage court-mandated referralsManage course/group registrationsArrange for language interpreter service, as neededCoordinate the update and revision of Agency Intake procedures in consultation with the relevant ProgramsMaintain a database of relevant community resources&nbsp;Identify community needs and service gapsInput client data on case management softwareCollaborate with other team members to enhance program productivityFoster a positive work environment through effective communication and teamworkStrictly adhere to the Agency’s Confidentiality Policy with respect to all information to which the incumbent is privyMeet all service delivery standardsPerform other relevant duties as assigned for team or AgencyQualifications:Degree/diploma with a specialization in social services or related field, combined with two (2) years’ work experience in a similar environmentExcellent communication and interpersonal skillsKnowledge of, and experience with, crisis interventionExperience working with staff and clients from diverse backgroundsFamiliarity with social services within the Peel RegionComputer competencyStrong organizational and multitasking abilitiesSuperior written and oral command of the English languageProficiency in Microsoft Office Suite and other relevant office software and databasesDetail-oriented with a focus on accuracyAbility to handle confidential information with discretionSound judgment and highly dependableAbility to thrive in a fast-paced environmentProfessional demeanorFamiliarity with virtual work platformsAbility to work well independently and in a teamFriendly and polite manner with all clients and staff&nbsp;Demonstrated initiative in the interest of improving work processes&nbsp;Additional language(s) an assetFlexibility to work days, evenings, week-ends and additional hours as neededAbility to work from other locations in the Peel region, if requiredSalary:&nbsp; $46,053.79/annumWe welcome applications from all qualified persons. Please forward your letter of interest and resume to:Human Resources DepartmentFamily Services of PeelReference competition ‘Intake’&nbsp;in subject line5975 Whittle Road Suite 300Mississauga ON&nbsp;L4Z 3N1Fax &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 416.352.5396E-mail &nbsp;&nbsp;<a href="mailto:resume@fspeel.org" target="_blank">resume@fspeel.org</a>We thank all applicants however only those selected for an interview will be contacted.NO TELEPHONE CALLS PLEASEFamily Services of Peel is committed to developing a staff team that reflects the community in which we work, and the people we serve.&nbsp;Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity.&nbsp; We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process.&nbsp;Family Services of Peel is committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regards to accommodations will be kept confidential.&nbsp;We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.An equal opportunity employer, it is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.As a member of this dynamic Agency, staff will be asked to undertake and lead special assignments. This may include participation in fundraising, strategic planning, and other related activities which contribute to the continuous transformation of Family Services of Peel.&nbsp;Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession. We invite you to visit our website to learn more about our Agency and our range of programs and services at <a href="http://www.fspeel.org" target="_blank">www.fspeel.org</a>

Family Services of Peel

Intake and Service Access Worker

Stonehenge Therapeutic Community provides a range of residential and community-based treatment services to individuals struggling with addiction and concurrent mental health issues. Our Agency is committed to taking the journey together and supporting those with whom we work to grow, thrive, and contribute to society.About the Nurse Practitioner Team:&nbsp;The Nurse Practitioner team at STC provides low-barrier addictions medicine care to individuals with substance use disorders in a variety of settings, including virtually through the Digital Front Door program, within Rapid Access Addiction Medicine (RAAM) Clinics (Guelph and Fergus), in-home withdrawal support alongside the Community Withdrawal Support Services (CWSS) team, and in a residential withdrawal management setting through WRHN at Midtown (formerly Grand River Withdrawal Management).&nbsp;The successful candidate has a passion for Addictions Medicine and embraces a harm-reduction approach to care. They will be joining a team of passionate Nurse Practitioners, Counsellors and Peer Workers working across Waterloo-Wellington. Opportunities for professional development, addictions medicine consultation, and supervision will be provided.Why Work for Us?<ul><li>Competitive Wages - Stonehenge compensates NP staff at a primary care rate</li><li>Enhanced vacation entitlement</li><li>Professional and career development opportunities&nbsp;</li><li>Enhanced wages available for hours worked at WRHN at Midtown</li></ul>Current Vacancies - Location and Hours of Work Information:<ul><li>Guelph and Fergus RAAM locations (hours available Monday to Friday)</li><li>WRHN at Midtown hours available Monday to Friday; weekend hours also available)</li><li>All hours scheduled 8:30am-4:30pm</li><li>Remote work available through the Digital Front Door (Monday to Friday)</li></ul>Qualifications:<ul><li>Baccalaureate of Science in Nursing required, Master of Science in Nursing preferred</li><li>Current registration with the College of Nurses of Ontario as an RN(EC) required</li><li>Membership with NPAO or RNAO an asset</li><li>Evidence of professional practice liability insurance required (minimum $5M, per professional requirements)</li><li>Completion of suboxone and addiction medicine education</li><li>Certified in prescribing narcotics and controlled substances</li><li>Demonstrated experience in Community and/or Primary Care Setting</li><li>Current Ontario Driver’s License, with access to reliable transportation</li><li>Standard First Aid/CPR Level C and AED</li><li>Required to meet vaccination and occupational health requirements of working within partner agencies (example - COVID-19, other proof of immunization)</li><li>Vulnerable Sector check required; Additional security clearance may be required depending on work location</li><li>Willingness to travel within Wellington County (RAAM Work)</li><li>Demonstrated experience in mental health and addictions preferred</li><li>Lived experience with addictions and/or mental health an asset</li></ul>Role Overview:<ul><li>Perform comprehensive care using advanced health assessment, physical examination, therapeutic management, consultation, collaboration and referrals in accordance with the Ontario College of Nurses Practice Standard: Nurse Practitioner (2018)</li><li>Assess and manage patients with addictions, who have co-existing health conditions including but not limited to mental health conditions, blood borne diseases and infections</li><li>Conduct advanced health assessment to identify clients’ emotional, cognitive and behavioral states, as well as level of anxiety, crisis states, indices of aggression, self-harm, suicide, risk to others, competency to care for self, and signs of substance abuse, addiction, and withdrawal</li><li>Utilize evidence-based interventions, including withdrawal and other medication management, to meet the needs of a diverse range of clients with substance use disorders</li><li>Provide care to persons experiencing substance use disorders and / or mental health conditions that is recovery oriented, trauma-informed and use principles of harm reduction and address social determinants of health</li><li>Act as a resource providing substance use related clinical advice for health and other professionals, community groups and clients and their families</li></ul>Required Skills:<ul><li>Demonstrated knowledge of the Mental Health Act, the Health Care Consent Act and other relevant legislation</li><li>Excellent verbal and written communication skills</li><li>Exhibit an ability to be open and non-judgmental</li><li>Knowledge and proficiency in current, evidenced-based methods and practices of primary care delivery, with an emphasis on health promotion and risk reduction</li><li>Superior leadership, organization, research, evaluation, time management, communication and interpersonal skills</li><li>Proficiency in the use of the computer hardware and software, particularly in Microsoft Word, Excel, Outlook</li><li>Prior experience and knowledge of electronic medical record</li></ul>Applicants are encouraged to apply and note their preference for hours/location and available days.We look forward to meeting you!Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request.Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all&nbsp;and encourage cultural diversity as part of the recruitment and selection processes. &nbsp;We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.

Stonehenge Therapeutic Community

Nurse Practitioner – Addiction Medicine

Community Development FacilitatorRoots Community Services Inc. (RootsCS) offers culturally relevant programs and services to empower and inspire individuals, primarily from the Black, African, and Caribbean (BAC) communities, to make positive changes in their lives and within their communities. Our aim is to assist our clients by providing pathways for them to achieve their full potential and help them find solutions to improve their health, well-being, and quality of life, as well as to heal from the trauma that inhibits their lives.The Position Roots Community Services Inc. is seeking a passionate and community-minded Community Development Facilitator to join our team as part of an innovative pilot project supported by Immigration, Refugees and Citizenship Canada (IRCC) and the United Way. This role is central to fostering inclusive, welcoming neighbourhoods that support newcomer integration and strengthen community connections.Reporting to the Manager, Strategic Initiatives, the facilitator will work within a specific community catchment area to engage residents—particularly newcomers—in social and learning initiatives. The focus is on enhancing local connections, promoting a sense of belonging, and linking individuals to both formal and informal community assets, including natural, social, and service-based resources.This position involves direct, in-person community engagement, and some local travel will be required. The successful candidate will play a key role in shaping how settlement services can work alongside neighbourhoods to better support the inclusion of newcomers and community wellbeing. Contract Term to March 31, 2026. Renewable on April 1 of each year, based on funding availability and satisfactory performance.Hours of Work: 35 hours per weekCompensation: $ 56,875.00Start Date: ImmediateDirect Report: Manager, Strategic InitiativesMajor Duties &amp; ResponsibilitiesThe major responsibilities for this role include, but are not limited to, the following:Community Engagement &amp; Inclusion<ul><li>Engage community members and stakeholders to identify strengths, assets, and opportunities for social connection and the inclusion of newcomers within the designated catchment area.</li><li>Work with residents to gather initial data on community strengths and opportunities for building connections and supporting integration.</li><li>Engage with service providers, informal groups, and stakeholders to develop navigation pathways for newcomers and other residents to access social, natural, and service-based supports.</li></ul>Program Design &amp; Facilitation<ul><li>Design and facilitate community forums and learning exchanges on topics such as local history, Indigenous relationships, and the role of immigration in community development.</li><li>Collaborate with service agencies and informal groups to co-create and implement community-based initiatives that promote inclusion and social participation.</li><li>Develop action plans and support their implementation with the involvement of community volunteers.</li></ul>Volunteer &amp; Partnership Development<ul><li>Support the recruitment, coordination, and participation of volunteers in delivering community-based initiatives.</li><li>Work in partnership with other Community Development Facilitators and organizations through a community of practice model to strengthen crosscatchment collaboration and learning.</li><li>Contribute to partnership development and joint initiatives aligned with program objectives.</li></ul>Evaluation, Reporting &amp; Administration<ul><li>Contribute to ongoing project evaluation, research, and communication efforts.</li><li>Collect and compile data, including statistical and narrative reports, for funders and internal organizational use. </li><li>Ensure compliance with program and organizational protocols, including occupational health and safety standards.</li></ul>Computer Skills<ul><li>Strong working knowledge and ability to navigate a PC Windows environment, including shared drives.</li><li>Proficiency in Microsoft Office Suite, internet applications, and experience using database systems.</li><li>Ability and willingness to quickly learn new software applications.</li></ul>Working Conditions<ul><li>Ability to work evenings and weekends as required from a variety of locations within the Region of Peel.</li><li>RootsCS operates using a variety of work models, such as the Hybrid Hotelling model. Work models depend on the specific role and are at the discretion of the organization.</li><li>Comfortable lifting and carrying objects up to 10 lbs, and sitting or standing for long periods.</li></ul>General Duties<ul><li>Participate in staff and team meetings and engage in ongoing professional development activities.</li><li>Follow safe work practices and promptly report unsafe conditions.</li><li>Perform other related duties as required to support the success of the program and partnerships.</li></ul>Qualifications &amp; Other RequirementsEducation and Experience<ul><li>Post-secondary education in Community Development, Social Service Work, Human Services, or a related field, combined with relevant experience in community development and/or settlement services.</li><li>Extensive knowledge of the immigration system and available newcomer services.</li><li>Experience working with diverse communities, particularly newcomers, in a variety of settings, including grassroots and service-based environments.</li></ul>Skills and Competencies<ul><li>Strong interpersonal, facilitation, and leadership skills, with the ability to build rapport, listen actively, and guide constructive group dialogue.</li><li>Knowledge of community development principles, including participatory action, co-design, and collaboration with community members.</li><li>Capacity to collect, analyze, and interpret community data and apply findings to program planning; familiarity with the Region of Peel is an asset.</li><li>Excellent organizational and project management skills, with the ability to manage multiple priorities and meet deadlines. </li><li>Conflict resolution and problem-solving abilities using a diplomatic and respectful approach.</li><li>Strong cultural competency and demonstrated commitment to serving the needs of newcomers in a diverse, inclusive, and equitable environment.</li><li>Ability to adapt communication styles across diverse cultural contexts and effectively present information in a clear and inclusive manner.</li></ul>Sector Knowledge and Values<ul><li>Familiarity with the social service sector within the Greater Toronto Area, particularly the Region of Peel.</li><li>Strong understanding of diversity, equity, and inclusive practices.</li><li>Awareness of the impacts of anti-racism, anti-oppression, and systemic discrimination on racialized and marginalized communities.</li><li>Knowledge of and sensitivity to the lived experiences and diverse needs, identities, and backgrounds of the Black population in the Region of Peel.</li><li>Understanding of cultural and local programs and services to which to refer individuals and families from the Black, African, and Caribbean communities.</li></ul>Other Requirements<ul><li>Valid Ontario driver’s license, access to a reliable vehicle, and proof of comprehensive insurance.</li><li>Ability to work flexible hours, including evenings and weekends, and travel to various community locations.</li><li>Valid and clean Vulnerable Sector Check</li><li>Satisfactory employment references.</li><li>Willingness to wear personal protective equipment (PPE) when working in the community, as required.</li><li>The individual must model strong values, beliefs, and principles and respect people of diverse backgrounds and perspectives.</li><li>Occasional standing for extended periods, and some occasional lifting may be required.</li><li>Demonstrate sound and safe work habits.</li><li>Other duties may be assigned.</li></ul>As part of our mandate for inclusivity, reasonable accommodation can be made for all incumbents to perform the physical functions described in the job.This job description indicates the key responsibilities and core functions of the position. It is not intended to encompass a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as needed.All employees are expected to participate in special assignments as part of a team-oriented and an inclusive organization. These include fundraising, strategic planning, and other related activities that contribute to the continuous development and expansion of Roots Community Services Inc.Employees are expected to contribute to ongoing departmental growth and improvement through excellent job performance and proactive communication. Each employee and team are integral to RootsCS' mission.RootsCS is committed to diversity in its workplaces and welcomes individuals from all visible minority groups, women, Aboriginal persons, LGBTQ, and persons with disabilities, among other self-identified diverse groups.We also provide accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA) if you require accommodation for a disability during any stage.

Roots Community Services Inc

Community Development Facilitator

Pay: CA$24.00 per hourJob description:Resource Worker, Dual DiagnosisSt. Jude Community Homes (SJCH)SJCH provides recovery-based supportive housing in a caring community in partnership with individuals who are living with chronic mental health challenges.Aim: To enable residents to live interdependently in the community in an atmosphere of support, cooperation, mutual respect, and encouragement.We are seeking dynamic and innovative individual who will work enthusiastically to deliver recovery oriented, client and family centered and comprehensive services that meet client needs, ensure client safety and work within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services. Client and family centered care is guiding principle at SJCH that helps improve decision making processes, health outcome and client experiences. The successful individual will embed this guiding principle into their work.About the Position: The Resource Worker, Dual Diagnosis provides support to clients living with a dual diagnosis (co-occurring developmental disability and mental illness), as well as clients living with symptoms of a mental illness. The Resource Worker also works with clients who have dual diagnosis and justice system involvement. She/he is responsible for engaging with each client to provide social and community supports to help them maintain and thrive in their home. This will include developing goal plans, providing service coordination, coaching, skills teaching, safety planning and linking/referral supports aimed at assisting each client to achieve his/her goals.Resource Worker must collaborate with clients, client families/natural support networks and agencies/services in the mental health, justice, and developmental services sectors to effectively fulfill their role.Primary Responsibilities:<ul><li>Reviewing the referral information of applicants to the program.</li><li>Coordinating and participating in screening interviews with applicants and their respective referral sources.</li><li>Determining eligibility for the program and confirming acceptance of new clients into the program. Completing a comprehensive assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks.</li><li>Assist clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve their quality of life</li><li>Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.</li><li>Conduct assessments and provide timely and accurate record keeping and reports as required.</li><li>Provide supportive counselling or referral and linkages to health care, programs, or service providers.</li><li>Provide crisis management/intervention and assist in the development of crisis plans for clients.</li><li>Provide flexible and intensive one-to-one individual support and follow-up to the clients and assist them to develop and reach their recovery goals.</li><li>Assess clients for the need for other services, including nursing, psychiatric, medical, harm reduction, peer support and addictions assessments and treatment.</li><li>Assist individuals to access a range of services in the broader community.</li><li>Accompany clients to relevant appointments when needed. Advocate on behalf of homeless individuals in accessing appropriate services such as health care and financial supports.</li><li>Work cooperatively with other service providers to better meet the needs of clients.</li></ul>The Successful Candidate Requires:<ul><li>Diploma in Developmental Services Worker, Counselling or Social/Human Services from a recognized University or College.</li><li>One year experience supporting people with developmental disability, mental illness, or dual diagnosis in a Developmental Services Organization.</li><li>Sound theoretical and practical knowledge of co-occurring developmental disability and mental illnesses.</li><li>Demonstrated ability to use problem-solving techniques to identify and assess client needs and develop appropriate intervention strategies.</li><li>Knowledge of principles of case management theory and practice.</li><li>Service coordination experience including initial and ongoing assessments, goal setting, short and long-term care plan development, crisis intervention, progress monitoring, and individual financial management .</li><li>Proficient in MS Office.</li></ul>Preferred Qualifications:<ul><li>Experience in community services and resources relevant to the specific client population.</li><li>Knowledge of Anti-Racism Anti-Oppression framework as well as an ability to articulate and implement Recovery Philosophies.</li><li>Experience in working within a multidisciplinary team.</li><li>Experience with group facilitation.</li></ul>Working Conditions:<ul><li>Comfortable working with a broad range of client groups. Proficiency in keeping up-to-date records of client interactions, in accordance with program policies and guidelines.</li><li>Demonstrated ability to communicate with program evaluators and other stakeholders as appropriate, respecting client privacy and confidentiality.</li><li>Participate in case review, team meetings and peer support sessions.</li><li>Participate in team building processes to further develop team structure and dynamics.</li><li>Submit program related expenses, as per agency guidelines.</li></ul>EMPLOYMENT EQUITY: SJCH is committed to employment equity and encourages candidates from varied backgrounds, abilities, and experiences to apply. It is our intent to have a workplace that reflects the communities we serve. If you require any accommodations during this application process, please let us know.COVID-19 considerations: St. Jude is a healthcare facility and follows all public health and Ministry of Health guidelines.Job Types: Full-time, Part-time, CasualWork Location: In person

St. Jude Community Homes

Resource Worker, Dual Diagnosis

Bilingual Loan Officer &amp; FacilitatorFull-Time | Ottawa, ON | Salary Range: $50,000 to $55,000 per yearAbout Ottawa Community Loan Fund (OCLF)At the Ottawa Community Loan Fund, we empower individuals through financial literacy education, personalized guidance, and access to fair financing. We assist newcomers, professionals, and entrepreneurs throughout Ottawa in building financial confidence, navigating credential recognition, or exploring opportunities to start or grow small businesses.About the RoleWe are seeking a bilingual (English/French) Loan Officer &amp; Facilitator who is passionate about driving success for both our clients and our organization. This role requires a proactive and highly organized professional who takes full ownership of their work.You will be responsible for the end-to-end client journey. This includes independently managing a portfolio of clients, guiding them through our process, and proactively solving problems. It also involves facilitating financial literacy workshops and creating and executing engaging client-facing events to support their success.This position is part of the broader Credential Recognition Program (CRP) team, which works closely with several community partners to support newcomers and internationally educated professionals.What You’ll Do<ul><li>Manage the end-to-end client relationship within the scope of our programs. You will be the primary point of contact for a portfolio of clients, responsible for understanding their goals, guiding them through our process, and proactively solving problems to keep them on track.</li><li>Organize and execute key client events. You will manage all aspects from planning and partner coordination to promotion and day-of logistics to ensure success.</li><li>Oversee the CRP financial literacy workshop program. This includes managing the delivery calendar, coordinating data collection, and facilitating workshops in English and French.</li><li>Manage all communications with clients in arrears, taking ownership of the process to find repayment solutions.</li><li>Maintain meticulous and timely records of all client activity and outcomes in our database.</li><li>Represent OCLF at community and partner events to promote our programs.</li></ul>What You Bring<ul><li>Bilingual (English/French) – verbal and written</li><li>Post-secondary education in business, finance, or a related field</li><li>A high degree of personal accountability. You have a proven track record of taking full ownership of tasks, solving problems, and getting things across the finish line</li><li>Exceptional organizational skills. You can work independently, manage competing priorities, and meet deadlines without close supervision</li><li>Strong critical thinking. You can identify client challenges or process gaps and proactively propose solutions</li><li>Excellent communication and relationship-building skills. You are comfortable connecting with clients, partners, and colleagues from all backgrounds</li><li>Demonstrated experience organizing and managing events</li><li>Experience in the non-profit sector and a desire to develop towards leadership roles, contributing to your community, is an asset</li><li>Experience with lending, small business plans and cash-flow projections is a strong asset</li></ul>Working Conditions<ul><li>In-office 3 days per week at OCLF’s Ottawa office (2211 Riverside Drive)</li><li>Some evenings and weekends are required for client appointments and community events</li><li>Hybrid flexibility for remote work when appropriate.</li></ul>EligibilityApplicants must be legally permitted to work in Canada and live in the Ottawa area to meet the in-person office requirement.How to ApplySend your cover letter and resume to <a href="mailto:laurie@oclf.org" target="_blank">laurie@oclf.org</a> with the subject line: Bilingual Loan Officer – Application.In your cover letter, please tell us why you are interested in this specific role. We also want to understand how you approach your work, so please include a brief example of a time you took ownership of a challenge and what you learned from the experience.Please note: your response to this prompt is a key part of our screening process, as the ability to take ownership of challenges is essential to success in this role.Interviews will be conducted on a rolling basis until the position is filled, and only those selected for an interview will be contacted.

Ottawa Community Loan Fund

Billingual Loan Officer/Facilitator

Mental Health &amp; Justice: Housing Support Services is seeking a full-time Housing Support Worker to provide housing support to individuals aged 16 or older who have a serious mental illness/concurrent disorder, are in conflict with the law, and living in the community. The Housing Support Worker will assist with the securing of appropriate housing within the community, liaise with landlords, and advocate on behalf of clients. Support and instruction will be provided to individuals as needed, to facilitate learning and maintaining activities of daily living which endeavour to prevent future involvement with the criminal justice system and retain housing. The Housing Support Worker will assist clients to develop their strengths, promote wellness and housing stability, and improve their quality of life.QualificationsCandidates must have a university degree/college diploma in social work or social service worker with experience in the mental health field and/or addictions and housing. Candidates must have a minimum of two years of related housing experience and must be registered or eligible for registration in a professional college or association. This position requires a valid driver’s license and the use of a reliable vehicle. The ability to provide French-Language services is an asset.The Canadian Mental Health Association (CMHA), Hamilton Branch is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous Peoples and persons with disabilities. CMHA Hamilton will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilites Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.We thank all who apply, but only those selected for interview will be contacted. If the posting is still active, we will be accepting applications.

CMHA Hamilton

Housing Support Worker

Position Title: Settlement Worker&nbsp;Location: This position is primarily based at 489 Queen Street East, Unit 100, Toronto, ON, and 245 Fairview Mall, North York, ON, with the possibility of working at any of our other locations.Reporting to: Manager, Settlement and Community Connections ProgramsVacancy: ExistingVacancy number: IRCC-0003Number of openings: 1Hourly rate: $29.04Hours: 35 hours/weekly, Full-time, In- personClassification: Permanent - Full TimeApplication Deadline: December 14, 2025, 11:59 PM ESTPosition Summary:&nbsp;As a member of the Newcomer Settlement Orientation and Community Connections Program, the Settlement Worker will be involved in providing social, cultural, and economic integration support to all programs users of Newcomer Women’s Services Toronto (NEW). The Settlement Worker will provide&nbsp; newcomers with knowledge of life in Canada that is essential to full settlement and integration, including becoming a Canadian citizen. The Settlement Worker will assist in carrying out the administrative operations for the Settlement and orientation program in accordance with the standards set out by the organization and its funder IRCC.&nbsp;This position will appeal to a team player who is skilled in customer service and multi-tasking in a fast-paced community-based social service agency with an emphasis on goal achievement and delivering customer-centric service.Duties &amp; Responsibilities<ul><li>Conduct eligibility assessments for clients as the main first start point through the intake and assessment process to identify immediate, short, medium and long-term settlement needs of the newcomers. </li><li>Provide comprehensive one-on-one case management and counselling to eligible clients&nbsp;requesting information concerning: advocacy, translation &amp; interpretation and civic participation and community engagement, orientation, referral (internally and to appropriate programs/services within the community) and non-therapeutic counselling regarding services such as health care, housing, employment, training and education, legal aid, finance, social services, etc. </li><li>Provide information about immigration application guidelines and transcribe client information into forms as necessary </li><li>Provide initial crisis intervention/mental health support when required with appropriate referrals </li><li>Ensure clients satisfaction and that all clients and the community feedback and concerns are addressed in a timely manner and recorded according to NEW’s policies and procedures</li><li>Develop or combine a monthly fact sheet research on the new immigration updates , programs and be able to update the resource list based on that.</li><li>Develop yearly, quarterly and monthly work plan and activities </li><li>Plan, organize and facilitate group workshops and orientation sessions that support clients in understanding and integrating into Canadian society, practices and procedures; advice on way of life, institutions, laws, rights, responsibilities, civic participation, etc. </li><li>Plan, prepare and evaluate appropriate material for group facilitation &amp; workshops in collaboration with other teams and programs within the agency. </li><li>Collect statistics; submit weekly and monthly reports and input client data into iCARE and other internal databases, including but not limited to, OCMS and Excel. </li><li>Ensure that all records are kept confidential and secure. </li><li>Develop individualized outreach plans for each assigned service locations in collaboration with other NEW’s programs or external service providers</li><li>Conduct program promotion in community social landmarks Actively participates in program’s community development activities including advocacy, outreach and community engagement and empowerment activities </li><li>Network with other staff, attends staff meetings &amp; agency events including staff social events, community events and agency committees </li><li>Assist in creating an annual Programs/ webinars/workshops calendar and promote our program offerings to newcomer women</li><li>Prepare, administer and complete file intake and registration forms for our programs and clients</li><li>Collaborate with colleagues across the organization to ensure seamless delivery of services to our members</li><li>Cover the front desk and perform Other duties assigned.&nbsp;</li></ul>Newcomer Settlement and Orientation Services&nbsp;<ul><li>Perform client service registration, data input into OCMS and ICARE regarding registration particulars</li><li>Collect data on national, regional or local level settlement information. This includes the provision of information and awareness raising on topics such as housing, employment, healthcare, well-being, Canada’s legal system, banking and financial management, and how to become a Canadian citizen, including the rights and responsibilities of citizenship</li><li>Develop settlement and Orientation plans for newcomer clients </li><li>Maintain service records and track program statistics as per funder's reporting requirements</li><li>Meet monthly service targets as determined by the funder</li><li>Administer intake forms for clients who sign up for our programs and for walk-in clients</li><li>Proactively outreach to new and existing community partners</li><li>Research, order and organize immigrant services related information and update resource centre material</li><li>Select topics, develop information fact sheets, and ensure that information is relevant, accurate, up-to-date, and accessible</li><li>Maintain intake database and track program statistics</li><li>Support different teams with administrative services including general office administrative supports and database maintenance </li><li>Assist in coordinating job fairs, guest speaker sessions and special events</li><li>Remain up to date on all modifications of the funder and organizational standards, policies, and procedures</li><li>Support the Manager of Settlement Program with administrative services including general office administrative supports and maintenance of databases</li></ul>Team Contributions and Expectations:&nbsp;<ul><li>Committed to the contribution toward program targets and outcomes as defined by the funders upholding organization’s mission/vision </li><li>Participate in training of new staff, practicum students and volunteers as required </li><li>Attend workshops and training as recommended by NEW </li><li>Take an active role in the upkeep of staff areas and offices </li><li>Participate on committees as needed&nbsp;</li></ul>Skills and Qualifications:&nbsp;<ul><li>Degree or diploma in a relevant field such as Community development, humanities, Social Services or Counseling or 2 years equivalent work experience&nbsp; </li><li>Second language required – Ukrainian, Dari or Farsi Speaking </li><li>Knowledge of the newcomer settlement sector with a good understanding of challenges faced by prospective immigrants, newcomers to Canada, women, and youth</li><li>Able to provide services and support to ensure the administrative functions of the office are running smoothly with ability to manage the front desk reception</li><li>Effective oral and written communication skills</li><li>Excellent word processing and computer skills, specifically in MS Office (Word, Excel, Publisher, PowerPoint, Outlook)</li></ul>Competencies:<ul><li>Personable and professional manner with a commitment to community and client </li><li>A customer service approach with a warm, welcoming, and helpful manner</li><li>Able to compartmentalize program knowledge and requirements to appropriately direct clients</li><li>A quick study: willing to research and learn about community services to provide referrals</li><li>Capacity to identify and articulate potential problems and provide possible solutions in a concise and clear manner</li><li>Ability to take initiative and self-manage change and transitions </li><li>Ability to prioritize workload, manage time effectively and coordinate multiple activities </li><li>Commitment to an anti-oppression framework and a willingness to support the socio-economic advancement of newcomer and/or racialized youth and women</li><li>Ability to provide flexibility in working schedule with ability to work extended hours as required</li><li>Clear and precise in documenting the content of phone calls for accurate target tracking</li></ul>Apply NowIf you’re passionate about leveraging your skills to make a social impact, we’d love to hear from you!<a href="https://secure.collage.co/jobs/newcomer-women-services-toronto/57396" target="_blank">https://secure.collage.co/jobs/newcomer-women-services-toronto/57396</a>Newcomer Women’s Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.

Newcomer Women's Services Toronto

Settlement Worker

Elevate Your Career and Impact at Second Harvest Position: Senior Foodraising Manager, AlbertaDepartment:&nbsp;Food Recovery &amp; PartnershipsReports to:&nbsp;Director, National Foodraising Status:&nbsp;Permanent Full-TimeSalary Range:&nbsp;$75,000- 85,000 Per Annum Plus BenefitsLocation:&nbsp;Remote work. Must be based in Calgary Metropolitan AreaTime Required in the field:&nbsp;60% (approximate)Posting Date:&nbsp;November 2025The Opportunity Awaits—Where Passion Meets Impact!Second Harvest is Canada’s largest food rescue organization and the expert in perishable food recovery. We rescue surplus, unsold food from across the supply chain and redistribute it to non-profits across the country to feed communities. Demonstrating our values of community, environment, integrity and collaboration, we strive for No Waste. No Hunger.The RoleThe Senior Foodraising Manager, Alberta will champion our mission to rescue surplus food by forging creating strategic alliances with&nbsp;&nbsp;strong partnerships with&nbsp;Alberta’s food businesses. In this role, you will drive our innovative approach to food rescue to acquire and retain a diversified food donor network with an emphasis on high-impact food businesses that can provide substantial volumes of surplus food.&nbsp;Success means cultivating and retaining high-volume&nbsp;food&nbsp;donors and ensuring rescued food flows seamlessly into our charitable network&nbsp;.&nbsp;Regular travel across thewithinprovince of Alberta and close collaboration with our operations and&nbsp;logistics&nbsp;&nbsp;operations and logistics&nbsp;teams is required to ensure a seamless flow of rescued food into our non-profit network.deliver operational excellence.&nbsp;Combine your sales acumen with purpose-driven leadership to make a tangible difference.Your Impact<ul><li>Expand Our Network: Identify and engage potential food donors through proactive networking, cold calls, and dynamic presentations to turn leads into lasting partnerships.</li><li>Boost Donation Quality: Recruit and re-energize both existing and lapsed donors, ensuring a consistent supply of high-quality surplus food. </li><li>Drive Operational Excellence: Collaborate with cross-functional teams to optimize donation processes and support impactful, large-volume food rescue initiatives.</li><li>Enhance Supply Assurance: Optimize rescued food delivery by leveraging our in-house and third-party fleets alongside the Second Harvest Food Rescue App, ensuring seamless end-to-end movement between donors and non-profit network.</li><li>Innovate and Adapt: Monitor outreach success, gather donor feedback, and fine-tune strategies to maximize community impact.</li></ul>Who You Are<ul><li>Entrepreneurial &amp; Ambitious: You seize initiative, transforming challenges into opportunities with innovative, resourceful solutions.</li><li>Strategic Networker: You excel at forging robust connections, converting every lead into a lasting partnership through dynamic engagement.</li><li>Food Industry Expert: Backed by proven success in the food or Agrifood sector, your keen market insights fuel impactful results.</li><li>Client Champion: You are passionately committed to creating unparalleled donor experiences, ensuring every interaction is impactful and memorable.</li><li>Resilient Collaborator: Under pressure, you remain composed and positive, thriving in cross-functional teams while driving collective success.</li><li>Independent &amp; Flexible: Based in in the Calgary Metropolitan area, you are a self-starter with a valid Class 5 driver’s license, access to a reliable vehicle and the readiness to travel across Alberta and to other regions of Canada.</li></ul>What We Offer<ul><li>A competitive salary paired with&nbsp;a defined benefit employer-matching pension plan.</li><li>Generous paid time-off package starting at four weeks’ vacation and three personal days.</li><li>A robust benefits package including comprehensive health and dental coverage, vision care, paramedical, health care spending account, disability leave and life insurance.</li><li>Employee and family assistance program.</li><li>Education and professional development reimbursement.</li><li>Flexible work hours and a commitment to work-life balance. </li><li>Professional growth in a role that makes a real difference.</li></ul>Apply Today Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that is not just meeting the standard but setting it.&nbsp;To apply, submit your cover letter and resume using the <a href="https://job-boards.greenhouse.io/secondharvest" target="_blank">online portal</a>. Consideration of applications will begin immediately and continue until the position is filled. Only electronic applications will be accepted.Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.Second Harvest is committed to an inclusive and accessible recruitment and selection process. Please let us know if you require any accommodations.

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