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Job Posting – Internal/External&nbsp;POSITION:&nbsp;Case Manager - Mino KaanjigoowinSHIFT:&nbsp;M-F, 8am-4pmSALARY:&nbsp;$70,000.00Na-Me-Res&nbsp;(Native Men’s Residence) located in Toronto, is a diverse, multi-service organization.&nbsp; Through a culture-based approach that addresses the holistic needs of its clients, Na-Me-Res’ mission is to provide temporary, transitional and permanent housing to Indigenous men experiencing homelessness in Toronto, while providing outreach and support services to the broader Indigenous homeless population.&nbsp;MAIN FUNCTION:&nbsp;As a member of the Mino Kaanjigoowin team, the Case Manager provides physical, emotional, mental and spiritual care and support for clients with mental illness, concurrent disorders and special needs in order to assist them to effectively transition from homelessness to stable and secure long-term housing.&nbsp;DUTIES AND RESPONSIBILITIES:&nbsp;<ul><li>Completing intakes, assessments and personal case plans</li><li>Implementation and ongoing review of individualized case plans</li><li>Determining the appropriate services, completing referrals to meet clients' needs and engaging in necessary follow up</li><li>Collaborating with appropriate community service partners as part of an inter-disciplinary case-management team to meet the goals of the personal case plans</li><li>Coordinating recreational and psychoeducational activities</li><li>Maintaining an accurate record of all encounters with clients</li><li>Maintaining client privacy and confidentiality</li><li>Other duties as identified by the Program Manager&nbsp;</li></ul>REQUIREMENTS<ul><li>Post-secondary degree in a related field</li><li>3-5 years’ experience working in a social service setting</li><li>Strong knowledge of services available for individuals who are homeless and struggling with mental illness</li><li>Superior crisis intervention and problem-solving skills</li><li>Excellent interpersonal and communication skills</li><li>Ability to work independently and as part of a team</li><li>Computer literacy including demonstrated competence with Microsoft Office (experience with database software is an asset)</li><li>Successful candidate to provide a Police reference check as a condition of employment</li><li>Understanding of Indigenous history and culture</li></ul>&nbsp;The following skills are an asset:<ul><li>Valid Ontario's driver's license and a clear driving record</li><li>First Aid/CPR certified</li></ul>Na-Me-Res encourages Indigenous applicants (First Nation, Métis, Inuit and those who self- identify). We thank all applicants, however, only those selected for an interview will be contacted. If you are invited to an interview and require accommodation, we will make every effort to accommodate you.&nbsp;CLOSING DATE: December 5, 2025, at 5pm.&nbsp;A cover letter and resume can be submitted to:Human Resources26 Vaughan Road, Toronto, ON M6G 2C4Fax #:&nbsp;(416) 652-3138 / Email:&nbsp;<a href="mailto:jobs@nameres.org" target="_blank">jobs@nameres.org</a>(Hand delivered applications will not be accepted/no phone calls please)

Native Men's Residence

Case Manager - Mino Kaanjigoowin

JOB POSTINGJob Title: Union RepresentativeSalary: Subject to collective agreementLocation: Nova Scotia (Dartmouth office)The Service Employees International Union Local 2 (SEIU Local 2) is a 20,000-member organization that represents workers in British Columbia, Alberta, Manitoba, Ontario, New Brunswick and Nova Scotia. We are currently seeking a Union Representative to work out of our Dartmouth, Nova Scotia office.Position:The Union Representative is responsible for assisting SEIU Local 2 members in negotiating and enforcing their collective agreement. The Union Representative mobilizes members to build worker power in the workplace and raise standards across the sectors they work.Duties include:<ul><li>Identifying, training and activating workplace leaders.</li><li>Engaging membership through workplace meetings, surveys and campaigns.</li><li>Representing workers in disciplinary and grievance meetings.</li><li>Enforcing the collective agreement through grievances.</li><li>Enforcing labour laws through various complaint mechanisms.</li><li>Negotiating collective agreements.</li><li>Training worker-leaders.</li></ul>Qualifications:<ul><li>Experience administering collective agreements.</li><li>Excellent written and oral communication skills.</li><li>Demonstrated commitment to member-driven unionism and/or experience as a social justice activist.</li><li>Valid Drivers license and vehicle.</li><li>Proficiency in Microsoft Office programs.</li><li>Experience in external organizing methods a plus.</li><li>Strong aptitude for managing online database systems.</li></ul>Send resume to:<a href="mailto:kkirkland@seiulocal2.ca" target="_blank">kkirkland@seiulocal2.ca</a>

SEIU Local 2

Union Representative

Service Employees International Union Local 2 is recruiting activists for multiple Organizer Trainee positions across the country.We are seeking energetic individuals to lead our efforts to organize and empower low wage workers. Experience in the labour movement is not a prerequisite; however candidates should have a proven track record of activism in the social justice movement. Candidates who are fluent in Tigrinya, Amharic, Punjabi, as well as other languages, will be given special consideration.Candidates will be selected to participate in an initial 30-minute zoom interview. Those that advance will participate in a three-day in-person interview process that will involve classroom instruction and field work on a live organizing campaign (travel and accommodation provided). The in-person interview location is to be determined.Successful candidates will be offered a one year contract as an Organizer Trainee. Organizer Trainees will have the opportunity to move into permanent unionized positions with SEIU Local 2.Organizer Trainee positions are available in:<ul><li>Nova Scotia</li><li>Ontario (various regions)</li><li>Manitoba</li><li>Alberta</li></ul>Key Dates:December 31 2025:Deadline to submit a resume and cover letterJanuary 26-27-28 2026:In-person interviewSubmit Resumes to <a href="mailto:organize@seiulocal2.ca" target="_blank">organize@seiulocal2.ca</a>

Organizer Trainee

VOLUNTEER Family Service Worker, Intensive Case ManagerAre you a Nurse, Social Worker, Case Manager or other Health Professional currently or retired? Are you passionate about the state of our Healthcare System and have 15 hours to dedicate a week from home? Are you a self-starter, with a roll up your sleeves attitude and knowledge of our Healthcare System? Join VCH as a Volunteer Case Manager - Accountable for serving families who have the highest level of need and require an integrated, intensive, comprehensive approach to family services.&nbsp;JOB RESPONSIBILITIESIntake to Service<ul><li>Meets with clients and families who are both new and transferred from other service tiers and ensures their chart is up to date.</li><li>Returns to family communications promptly, demonstrating compassion and completing the Case Management Assessment to ensure the best course of action.</li><li>Ensures families meet eligibility for assignment to an FSC, when appropriate refer families to FSWs or FSRs (Contact Centre) for further follow-up.</li><li>Maintains and tracks activity levels to ensure productivity</li><li>Complete the Standard Assessment Process, and conduct Case Conferences Quarterly, updating the Coordinated Care Plan</li><li>Create and own the Coordinate Care Plan for the patient’s life cycle</li></ul>Build Relationships with Families<ul><li>Responds to client inquiries in a timely, respectful, sensitive, and professional manner</li><li>Connects with families through listening, honest communication, and genuine concern</li><li>Develop an understanding of each family’s unique needs and connect them to the appropriate programs and services in the community.&nbsp;</li><li>Stays in touch with families to ensure satisfaction</li><li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li><li>Follows through on all customer problems and requests</li><li>Acts as the family's primary point of contact throughout there time in Tier 3.</li><li>Logs information for Sales to support the conversion of families to mission supporters.</li></ul>Teamwork and Provider Relations<ul><li>Represents a continuous link from services provided at VCHC, Home Care, Hospital, Retirement Homes, Social Services, and the community acting as a single point of support for families.&nbsp;</li><li>Collaborates and teams with Sales, Program Analysts, Service Leaders, Family Service Representatives, Home Care Providers, Hospitals, Doctors, and social services., to provide seamless, high-quality service</li><li>Thoroughly and completely review previous services and contacts with families to prepare to support current needs and next steps.</li><li>Maintains accurate records with attention to detail to ensure families are served as best as possible.</li></ul>MINIMUM REQUIREMENTSEducation<ul><li>High school diploma or equivalent</li><li>3-4 years of college or an equivalent of education and experience</li></ul>Experience<ul><li>High school equivalency and 1-3 years of college or an equivalent of education and experience</li><li>3-5 years of Case Management, Healthcare, System Navigation or Social Work is required</li></ul>Knowledge, Skills, and Abilities<ul><li>Through and Professional level understanding of Ontario’s Healthcare and Social Services System</li><li>Able to work with limited supervision</li><li>Must be able to pass the Company’s internal presentation certification within thirty days of hire</li><li>Ability to work evenings and weekends (15 hours a week)</li><li>Ability to drive frequently</li><li>Ability to treat others with empathy and respect</li><li>Knowledge of computers and some software</li><li>Customer service skills</li><li>Understanding of Ontario's healthcare and Social Services System.</li><li>Medical Terminology&nbsp;</li></ul>Applicants from the pool may be used to fulfill Family Service Worker and Family Service Representative roles as well.&nbsp;

Valued Connections Healthcare

Patient Navigation Case Manager

Labour Relations Officer Originally founded as a professional association in 1920 and voluntarily recognized as a labour union in 2000, the UBC Faculty Association is the exclusive bargaining agent for more than 3800 Faculty Members, Librarians and Archivists, and Program Directors at the University of British Columbia’s Point Grey and Kelowna Campuses. We are expanding our team and searching for 1 person familiar with and committed to working in a unionized environment.As a Labour Relations Officer, you will be part of a close, dynamic, and collaborative team dedicated to promoting the interests of members by identifying and seeking resolution to issues in the workplace, providing daily service and support, and endeavoring to improve the working conditions with the University. Together with a university degree (graduate preferred) in a related field, your qualifications include a background in labour relations and experience in a post-secondary education environment.Reporting to the Executive Director, your specific responsibilities will include:<ul><li>Providing information and assistance to members on issues relevant to their terms and conditions of employment under the Collective Agreement and UBC Policies</li><li>Negotiating and resolving member queries and grievances with the University </li><li>Supporting various FA committees on matters arising from work with members </li><li>Assisting with preparation for arbitration hearings and other litigation proceedings </li><li>Supporting the collective bargaining process </li><li>Contributing to FA responses regarding the development of University policies </li><li>Drafting official Association correspondence and reports and any other written material as required </li><li>Participating in meetings with the University, other campus employee groups, and partner organizations</li></ul>Occasional travel and some irregular hours may be required in this role.Your qualifications include:<ul><li>A university degree, preferably at the graduate level, and strong knowledge of the university environment</li><li>Experience in labour relations as well as a solid understanding of collective agreements, employment benefits, and labour legislation</li><li>Excellent interpersonal, communication, and advocacy skills </li><li>The ability to take initiative and exercise good judgment as well as to work autonomously and collaboratively as part of a team </li><li>Proven capability to manage a challenging and diverse workload</li><li>A commitment to fostering positive working relationships within the University community</li></ul>This is a temporary, full-time position for one (1) year with the possibility of extension and is part of BCUWU. Salary will be commensurate with the Collective Agreement.Please submit your application to:Deena RubuliakExecutive DirectorUBC Faculty Association112 – 1924 West MallVancouver, B.C. V6T 1Z2Email: <a href="mailto:faculty.association@ubc.ca" target="_blank">faculty.association@ubc.ca</a>Closing date: Friday, November 28, at 4:30 pm.We are grateful to live and work on the traditional, ancestral, and unceded lands of the xÊ·mÉÎ¸kÊ·ÉyÉÌm (Musqueam), SÉl BílwÉtaÊ/Selilwitulh (Tsleil-Watuth), and Skwxwú7mesh (Squamish) Nations, and in the Okanagan, the unceded territory of the Syilx Okanagan Nation.Thank you in advance for your interest. The UBCFA is committed to the values of equity, diversity, inclusion and human rights and invites applications from members of groups with historical and/or current barriers to equity.Please note that only those candidates considered for an interview will be contacted. For more information regarding the Faculty Association, please visit <a href="http://www.facultyassociation.ubc.ca" target="_blank">www.facultyassociation.ubc.ca</a>.

UBC Faculty Association

Labour Relations Officer

Are you over the age of 18 and interested in making a positive impact in the Halton community? &nbsp;Do your friends and family tell you that you're great with children and youth? &nbsp;Why not consider sharing your spare time, skills and laughter with a child or youth in need in your community? &nbsp;Our volunteers act as positive role models to children and youth of all ages throughout Halton. &nbsp; In as little as a few hours a month, you can make a significant difference in the life of a child or youth. &nbsp;Halton CAS is dedicated to developing mentorship relationships that reflect the diversity of the communities we serve, and we encourage applications from all diverse groups. &nbsp;&nbsp;&nbsp;&nbsp; Role •&nbsp;&nbsp;&nbsp;&nbsp;To be a friend and good role model for a child or youth in care. Friendships and trust are formed, and positive social skills,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; confidence and self-esteem are instilled.Time Commitment •&nbsp;&nbsp;&nbsp;&nbsp;Time is dependent on the requirements of each child or youth and what time you have available to commit. •&nbsp;&nbsp;&nbsp;&nbsp;Approximately once a week and a minimum one-year commitment is required.Major Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;To provide positive and supportive communication between yourself and the child or youth, leading by example. •&nbsp;&nbsp;&nbsp;&nbsp;To report activities and progress to the child or youth’s worker. •&nbsp;&nbsp;&nbsp;&nbsp;Be attentive to the needs and interests of the child or youth. •&nbsp;&nbsp;&nbsp;&nbsp;Take ownership for the goals and direction provided by Halton CAS/worker. •&nbsp;&nbsp;&nbsp;&nbsp;Adhere to the guidelines of the Halton CAS Code of Conduct.Requirements/Qualifications •&nbsp;&nbsp;&nbsp;&nbsp;Listening skills, friendly, non-judgmental, caring, experience in relating to children, youth, and families. •&nbsp;&nbsp;&nbsp;&nbsp;Good time management and organization skills. •&nbsp;&nbsp;&nbsp;&nbsp;Be fully vaccinated and provide receipt. •&nbsp;&nbsp;&nbsp;&nbsp;Vulnerable Sector Screening. •&nbsp;&nbsp;&nbsp;&nbsp;Driver’s Abstract. •&nbsp;&nbsp;&nbsp;&nbsp;Patience, sense of humour and a caring personality.<ul><li>Over the age of 18</li></ul>Benefits •&nbsp;&nbsp;&nbsp;&nbsp;Establish a new meaningful connection with a child or youth in your community. •&nbsp;&nbsp;&nbsp;&nbsp;Foster growth and development.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate life skills development in a child or youth within your community.You Are . . . •&nbsp;&nbsp;&nbsp;&nbsp;A team player who possesses leadership qualities. •&nbsp;&nbsp;&nbsp;&nbsp;Enthusiastic and energetic. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable and punctual. •&nbsp;&nbsp;&nbsp;&nbsp;Motivated. •&nbsp;&nbsp;&nbsp;&nbsp;Accountable. •&nbsp;&nbsp;&nbsp;&nbsp;Outgoing and enjoy meeting new people. •&nbsp;&nbsp;&nbsp;&nbsp;Conscientious.Team Support •&nbsp;&nbsp;&nbsp;&nbsp;Supervisor of Volunteer Services •&nbsp;&nbsp;&nbsp;&nbsp;Child or youth’s worker •&nbsp;&nbsp;&nbsp;&nbsp;Volunteer Services Team AssistantContact Clara Costa, Supervisor of Volunteer Services @ <a href="mailto:ccosta@haltoncas.ca" target="_blank">ccosta@haltoncas.ca</a> to apply or if you have any questions.

Halton Children's Aid Society

In- Person Volunteer Mentor

Position: Social worker Permanent Full TimeAbout Across Boundaries:Across Boundaries is a mental health center that provides a range of mental health and addictions support and services to individuals from racialized and Black communities in the Greater Toronto Area. We have a holistic approach to mental health care and operate within an anti-racism/anti-oppression and resisting anti-Black racism frameworks.These frameworks focus on providing opportunities to respond to systemic barriers, advocate for the inclusion of traditionally and historically silenced voices at decision-making tables, and strive for change at individual, organizational and systemic levels.Job Summary:The Social Worker will report directly to the Program Manager. They will work collaboratively with various teams to provide prompt and appropriate access to services for racialized individuals from the community who are experiencing mental health and addictions issues. The worker will provide both intensive and non-intensive services to clients based on their needs and will have a caseload of up to 20 to 25 program participants. The Social Worker will be expected to work directly in the community using the agency van for outreach and support to community members. Normal Hours for full-time employees consist of five (5) shifts or eight (8) hours per day, Monday to Friday, and Saturdays on a rotating basis, inclusive of a thirty (30) minutes unpaid lunch break (entitled under the ESA) and an additional two (fifteen (15) minute unpaid rest breaks. Normal hours of work will generally be scheduled between 8:00 am and 8:00 pm. Employees may be requested, but not required, to work some Sundays.Qualifications &amp; Responsibilities: • Master’s degree in social work from a recognized university or equivalent. • Knowledge of holistic, anti-racism/anti-oppression and resisting anti-Black racism frameworks as guiding principles for assessing and developing treatment plans for clients. • Supervised clinical training. • Practical experience in the use of Dialectical Behaviour Therapy (DBT) and Cognitive Behavioral Therapy (CBT) and able to provide psychotherapeutic assessments and structured counseling to individuals presenting with a wide range of mental health conditions. • Clinical competence to provide structured counseling in the areas of trauma, depression, anxiety, grief/loss, and/or addictions. • Experience with case management an asset. • Demonstrated ability to produce detailed, high-quality assessment and treatment reports and clinical documentation. • Able to communicate and work effectively in an interdisciplinary team environment and willingness to accept clinical direction. • Familiarity with the Ontario Mental Health Act and Mental Health reform. • Proficiency in assessment, psychotherapy, and psychosocial counselling techniques for working with individuals, groups, and communities. • Demonstrated skill and competence in establishing supportive, trusting relationships with persons living with mental health and addictions issues. • Familiarity with signs and symptoms of trauma, able to respond appropriately in making referrals and helping clients manage these symptoms. • Experience working with clients with a concurrent disorder and those living in unstable housing situations or homelessness. • Demonstrated ability to work independently, cooperatively, and constructively within a multidisciplinary team environment. • Ability to manage and adapt positively to an ever-changing health care/work environment. • Knowledge of trends and issues in the mental health and addictions sectors. • Excellent organizational and interpersonal skills, and the ability to work flexible hours, including some evenings and weekends if needed. • Knowledge of the Ontario Mental Health Act, the Substitute Decisions Act, the Health Care • Consent Act and PHIPPA requirements. • Lived experience in racialization /racism and from the LGBTQ++ Communities. • Excellent computer skills (e.g., Word, Excel, Microsoft Outlook). • Excellent oral and written skills. • Second language skills in one or more of the following: African languages, Amharic, Arabic, Caribbean dialects, Chinese, Dari, Farsi, Ghanaian, Hindi, Korean, Malayalam, Nepali, Pashto, Patois, Punjabi, Sinhalese, Somali, Spanish, Tagalog, Tibetan, Tamil, Twi, Urdu, Vietnamese • A valid holder of G license to drive a high-roof, extended Ford Transit van. • Clean driving record with a minimum 3 years of insured driving experience • Other duties as assignedSalary Range: $65,010.16 to $66,040.46 per annum (pro-rated)This is a Bargaining Unit PositionCompensation packages include: • Extensive dental and health care (premiums 100% paid by employer) • Life insurance • Employee assistance program • Paid vacation days, mental health days, sick daysNote: Job posting is open until filledSend your applications to:Hiring Committee,Across Boundaries: An Ethnoracial Mental Health Centre51 Clarkson Avenue, Toronto, Ontario, M6E 2T5 Fax: 416-787-0812 Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a>We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized, Bi-Racial and LGBTQ communities. We thank all applicants for their interest, however, only those selected for an interview will be contacted.Across Boundaries is a recipient of the Silver Certification Mental Health at Work by Excellence Canada 2023 and is proudly Accredited with Commendation by Accreditation Canada 2019-2023.

Across Boundaries

Social Worker

Position: Case Manager Permanent Full TimeAbout Across Boundaries:Across Boundaries is a mental health center that provides a range of mental health and addictions support and services to individuals from racialized and Black communities in the Greater Toronto Area. We have a holistic approach to mental health care and operate within an anti-racism/anti-oppression and resisting anti-Black racism frameworks.These frameworks focus on providing opportunities to respond to systemic barriers, advocate for the inclusion of traditionally and historically silenced voices at decision-making tables, and strive for change at individual, organizational and systemic levels.Job Summary:Across Boundaries is recruiting for a permanent full time Case Manager to provide services to those experiencing serious mental illness/addictions and are involved with the criminal justice system. The workers will report directly to the Program Manager and work collaboratively within and across teams to provide prompt and appropriate access to services to individuals from racialized communities who are experiencing mental health problems and substance use challenges. The workers will provide both intensive and non-intensive services depending on serviceuser needs and will have an average caseload of 20-25. Normal Hours for full-time employees consist of five (5) shifts or eight (8) hours per day, Monday to Friday, and Saturdays on a rotating basis, inclusive of a thirty (30) minutes unpaid lunch break (entitled under the ESA) and an additional two (fifteen (15) minute unpaid rest breaks. Normal hours of work will generally be scheduled between 8:00 am and 8:00 pm. Employees may be requested, but not required, to work some Sundays.Qualifications &amp; Responsibilities: • Degree in Social Work from a recognized university or equivalent. • At least two (2) years’ experience as a case manager • Knowledge of the Criminal Justice System and Ontario Mental Health Act. • Knowledge of case management and social work theories and practice • Knowledge, understanding of mental Health and the Criminal Justice System • Knowledge, understanding and commitment to the Recovery Model/Philosophy • Experience working with transitional aged youth an asset • Knowledge of case management/individual support functions • Clinical knowledge and understanding of the client population • Excellent communication and interpersonal skills • Excellent assessment skills • Good English language skills (written and verbal); Second language skills are an asset. • Demonstrated excellent documentation and time management skills • Demonstrated understanding of the concepts of a client-centered relationship • Demonstrated ability to work independently, cooperatively and constructively within a multidisciplinary team environment • Demonstrated ability and commitment to working within an anti-racism, anti-oppression, resisting anti-Black racism frameworks • Lived experience of racism including an understanding of the impact of racism and other oppressions on health and mental health • Excellent computer skills (e.g., Word, Excel, Microsoft Outlook)Responsibilities: • Provides intensive case management to individuals experiencing serious mental illness and dealing with possible addictions issues, involvement in the legal system and/or homelessness. • Linkage and coordination of services with partner community agencies • Accurate record keeping and timely documentation • Establish appropriate recovery goals in areas such as life skills, independent living, crisis prevention, budgeting, community integration, symptom management and employment • Provide interventions such as advocacy, referral to appropriate community resources, counselling, crisis intervention, and psychoeducation • Maintain positive relationships with family members/care givers, various community partners/resources and court support systems and probation officers • Comply with the agency’s policies and procedures, maintain complete clinical records • Participate as a full member of Across Boundaries team. • Other duties as assignedSalary Range: $57,742.36 to $60,107.48 per annum (pro-rated)This is a Bargaining Unit PositionCompensation packages include: • Extensive dental and health care (premiums 100% paid by employer) • Life insurance • Employee assistance program • Paid vacation days, mental health days, sick daysVaccination Policy: Being vaccinated for Covid 19 is an asset.Note: Job posting is open until filledSend your applications to:Hiring Committee,Across Boundaries: An Ethnoracial Mental Health Centre51 Clarkson Avenue, Toronto, Ontario, M6E 2T5 Fax: 416-787-0812 Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a>We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized, Bi-Racial and LGBTQ communities. We thank all applicants for their interest, however, only those selected for an interview will be contacted.Across Boundaries is a recipient of the Silver Certification Mental Health at Work by Excellence Canada 2023 and is proudly Accredited with Commendation by Accreditation Canada 2019-2023.

Case Manager

1652 Keele St. Suite 108 Toronto, Ontario, M6M 3W3 | (416)-653-3311 | foryouth.ca 

External Job Posting 
 
POSITION TITLE: Student Family Advocate 
DETAILS: 4 Month Full-Time Contract (with possibility of renewal) 
REPORTS TO: Manager, FYI on Keele &amp; Community Engagement 
SALARY: 50, 000 yearly 
CLOSING DATE: November 3rd, 2025 
START DATE: ASAP 
 

Position Summary 

 
Funded by the Ontario Black Youth Action Plan, the Student Family Advocate (SFA) will design, 

develop and deliver highly targeted, community-based and culturally relevant advocacy supports 

tailored to the needs of Black students and their families. The SFA will provide advocacy supports and 

1 on 1 Case Management, social programming, and community education sessions benefitting Black 

youth ages 13-25 and their families, including newcomers and those experiencing poverty, in Toronto’s 

York South-Weston and Oakwood-Vaughan communities. The long-term goals of the SFA program are 

to: 


1. Create conditions for Black student success: Black students, families and communities have 
positive and collaborative relationships with schools/education systems. Schools/education 
systems are informed by and responsive to the needs of Black students, families and 
communities, and identify and address systemic barriers to their achievement, equity and 
well-being. 

2. Address outcomes disparities: Black students are better supported and see increases in 
educational achievement and attainment/retention, including successful transitions. 

 
This will be done by carrying out the following objectives: improving the experience of Black high 
school aged youth, and Black youth transitioning into postsecondary education and connecting youth 
to specialized services (including employment support, legal support, and educational support). 
 

Main Tasks &amp; Responsibilities 

 
Program Coordination 

â Contribute to the development and maintenance of program logic models and implementation 

plans to achieve the goals of the SFA program with an understanding of the barriers youth face 

and their evolving needs 

â Develop and facilitate group programs and educational workshops for youth, 

families/caregivers, community members and educators committed to enhancing Black 

student success 

â Support FYI colleagues to supervise drop-in activities, programs and events to connect with 

potential clients 


 
1652 Keele St. Suite 108 Toronto, Ontario, M6M 3W3 | (416)-653-3311 | foryouth.ca 

â Collaborate with the Youth Outreach Worker to develop and conduct outreach in the 

community to connect with youth and parents/caregivers who will benefit from your programs 

and services 

â Collaborate with the Youth and Community Engagement Worker to identify volunteer and 

leadership opportunities to engage youth and community 


Case Management 

â Work collaboratively with all program staff to develop effective service delivery plans that 

ensure that youth have access to programs, services and opportunities 

â Support internal and external referral processes for clients 

â Manage a caseload of 30-40 active youth clients and provide periodic one-on-one sessions that 

focus on developing and achieving client goals 


Administrative Duties 

â Collect the necessary documentation required in serving newcomer clients 

â Maintain comprehensive client files and case notes utilizing FYI’s database system, tools and 

procedures 

â Support training and on-boarding of program support staff 

â Provide periodic reporting updates to supervisor through Progress Update meetings and via 

Monthly Reports 

â Document work with youth and partners using organizational database 

â Support the evaluation of the program by conducting interviews, focus groups, surveys, and 

other data collection methods as needed 

â Other administrative duties as required 

 
Required Experience (2 years minimum): 
Education: 

The minimum level of education required is a community college diploma in human services and 

social studies related education (e.g. social work, child and youth worker, community work, 

psychology, etc). 


Skills, Knowledge, &amp; Experience: 

â Coordinating services in community centres and/or in different program spaces 

â Developing and maintaining organizational partnerships 

â Case Management and overseeing a client caseload 

â Coordinating programs around 

â Organizational development work, particularly with young people in a non-profit context 

â Working from an outcome-based/evidence-based programming model 

â Demonstrated ability to work in culturally diverse communities, with a particular understanding 

of the challenges facing youth from economically and culturally marginalized communities 

â Understanding of community based, youth-led and youth-serving work, common models of 

service provision, and functions of nonprofit organizational structures. 


 
1652 Keele St. Suite 108 Toronto, Ontario, M6M 3W3 | (416)-653-3311 | foryouth.ca 


Core Competencies 

 
â Demonstrated ability to work independently with minimal supervision 

â Initiative and commitment to continuous learning 

â Established a high degree of good judgment, professional manner, empathy, and strong 

understanding and application of principles 

â Acceptance and use of constructive criticism for personal and professional growth 

â Ability to work cooperatively with other professionals and community 

â Capacity to work positively in a team environment 


Expected Job Outcomes 

 
The position has an overall impact on accomplishing FYI’s mission to support Black, racialized, 

and newcomer youth in York South-Weston and Oakwood-Vaughan as they prepare for the future with 

the resources and mentorship they need to thrive. 


Physical Requirements 

â None 
 

Equipment Used 

â Experience and knowledge of using regular office equipment including computers, 
photocopiers, printers, projector, fax, etc. 


Working Relationship 


â Works under the supervision of the Manager, FYI on Keele &amp; Community Engagement 

â Will work with and support colleagues, including placement students, to complete tasks. 

â The position interacts with staff, supervisors, managers, volunteers of FYI, the general public, 

partner organizations, corporate partners, and other organizations. 

 
Condition of Employment 


 • As this position involves working directly with youth and other vulnerable populations, 
the successful candidate must complete and provide a satisfactory Vulnerable Sector 
Check (VSC) prior to the start date. 


 
1652 Keele St. Suite 108 Toronto, Ontario, M6M 3W3 | (416)-653-3311 | foryouth.ca 

Working Condition 

â Hours of work: Works regular hours from 10:30AM - 6:30PM with some requirement to work 

extended hours and weekends. 

â Location: Works from FYI, 1652 Keele Street or 504 Oakwood, and may be required to work 

from other locations based on funders or programs changing requirements. 


How to Apply 


Applications are being accepted on a rolling basis, so we encourage you to apply early. 
 

Please send your cover letter, resume, and three references in one MS Word or PDF document no later 
than Friday, October 31 by 11:59PM with the subject line Student and Family Advocate to 

<a href="mailto:hr@foryouth.ca" target="_blank">hr@foryouth.ca</a> 
 

For Youth Initiative is committed to employment equity. We encourage residents of York-South Weston, 
Oakwood-Vaughan, and surrounding communities as well as anyone who identifies as a person with a 

disability, as Black, racialized, newcomer, refugee, Indigenous, 2SLGBTQIA+ or Francophone to apply and 
self-identify. 

 
If accommodation is required during the hiring process, please advise at the time of application, or 
contact the Manager, HR &amp; Administration. If you are selected, you will receive the Manager, HR &amp; 

Administration’s contact info. 
 

NO PHONE CALLS PLEASE 

<a href="mailto:hr@foryouth.ca" target="_blank">mailto:hr@foryouth.ca</a>

For Youth Initiative

Student Family Advocate

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at CareerFoundation.com.Some of the benefits and features available to our employees include:<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li></ul>Program and Role Description:Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you would be an essential member of our team responsible for providing solution-based employment counselling to an assigned caseload of clients in the areas of job search, job placement, career decision-making, job retention, and other areas to support clients with achieving successful outcomes. You would also be responsible for developing relationships with employers to findsuitable employment opportunities for clients in your caseload, among other essential duties, including maintaining accurate records in online data reporting systems.Position Type:Full-time (37.5 hours per week) one-year contract to start, with excellent potential to lead to permanent.Base Locations Available:Option 1 – Scarborough (Kingston Rd. &amp; Midland Ave.):This opportunity is based at The Career Foundation’s&nbsp;Scarborough&nbsp;Employment Centre, located near Kingston Rd. and Midland Ave., and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis. This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week.&nbsp;The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment will be provided.Option 2 – York (Weston &amp; Lawrence):This opportunity is based at The Career Foundation’s&nbsp;York Employment Centre, located near Weston Rd. and Lawrence Ave. W., and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis. This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week.&nbsp;The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment will be provided.&nbsp;Option 3 – North York (Lawrence Ave. W. &amp; Allen Rd.):This opportunity is based at The Career Foundation’s North York Employment Centre, located near&nbsp;Lawrence Ave. W. and Allen Rd. and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis. This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week. The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment will be provided.&nbsp;Important note: With your application, please specify the location that you are applying for.&nbsp;Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Reporting to:Area Manager, Employment and Placement Services &nbsp;Responsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution-based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision making, job retention, and other areas to support clients with achieving employment goals.</li><li>Consistently monitors and tracks caseload success rate to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.</li><li>Provides effective job search readiness support services to clients on relevant topics, such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow-ups job seeker clients throughout their job search efforts, and provides repeat, one-on-one job employment counselling sessions and support, as needed, to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in-person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services in the community and create job leads for active clients in caseload.</li><li>Conducts job search activities with clients, including cold calling employers and other strategies to support them with achieving successful outcomes.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals.</li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of two years of experience in job coaching, employment counselling, job development, recruitment, or other directly transferable experience related to the position’s responsibilities is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered assets.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with clients of various experiences, needs, and abilities.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset, including proficiency in Somali for candidates applying to our York location to reflect and best serve the current needs of the community.&nbsp;</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness and flexibility to occasionally work outside regular business hours when needed.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li></ul>How to Apply:Please visit the Join Our Team page on our website at careerfoundation.com/join-our-team and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please.Thank you for your interest in The Career Foundation.The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

40 Case Management Jobs