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About the ProgramThis program aims to increase access to HIV, Hep C and harm reduction information and resources for federally incarcerated people. In addition, program staff provide case management support and advocacy to increase access testing, treatment and support. The coordinator will work with community partners to create accessible, culturally safe pathways to healthcare and social services..This position reports to the&nbsp;Senior Manager, In-Reach, Education and Advocacy.&nbsp;Responsibilities (include, but are not limited to):Client care<ul><li>Coordinates and implements prison in-reach programming on topics including overdose prevention, safer drug use, safer sex and HIV, Hep C, and STBBI</li><li>Provide case management support and advocacy for prisoners/ex-prisoners living with and at risk for acquiring HIV and Hep C </li><li>Provide reintegration, system navigation support for prisoners/ex-prisoners living with and at risk of acquiring HIV/Hep C prior to and upon their release for prison</li><li>Build relationships with various community organizations to increase access&nbsp; to HIV, Hepatitis C testing, treatment, and harm reduction help </li><li>Develop relevant educational resource materials in collaboration with federally incarcerated people</li><li>Support the development of stigma-free, culturally safe services for prisoners/ex-prisoners through the delivery of capacity-building service provider training</li><li>Collaborate with linkage to care team, health, and community partners to enhance post-release and reintegration linkage to care</li></ul>Program Delivery&nbsp;<ul><li>Develop and maintain strong linkages to care to strengthen referral pathways, while addressing stigma, oppression, and racial discrimination in the community</li><li>Build and maintain partnerships with healthcare providers and other community support organizations (housing, food access, income support, etc.) both within the institution and in the community to facilitate clients’ access to relevant services that address the social determinants of health</li><li>Reach out to Black and Indigenous health and social services to increase client connection to community-led services</li><li>Develop and deliver capacity-building training for service providers as required implementation of relevant evaluation tools to measure the impact of the program</li><li>Support PASAN advocacy efforts related to prisoner health</li></ul>Job Requirements:<ul><li>Demonstrated knowledge of the structural, economic, social, and political contexts that affect both incarcerated people and those who were previously incarcerated in Ontario</li><li>Knowledge and application of cultural safety principles, trauma-informed approaches, and an ability and willingness to work with communities who are over-represented in the carceral system.</li><li>In-depth knowledge and experience working alongside equity-deserving communities and delivering low barriers services and programs </li><li>Demonstrated ability to build and maintain reciprocal relationships with healthcare providers and/or community support organizations</li><li>Demonstrated understanding of the structural, economic, social, and political contexts that impact&nbsp;prisoners and ex-prisoners</li><li>A strong commitment to advancing justice, equity, accessibility, and inclusion, both within the organization and in the delivery of programs and services.</li><li>Excellent interpersonal, verbal, and written communication skills</li><li>Effective time management, prioritization, and organizational skills, with the ability to work alone and collaboratively with other Coordinators on the team.</li><li>Proficiency in using basic computer applications (Microsoft Office and emails)</li></ul>Assets:<ul><li>Prior experience working with incarcerated people, including women and gender diverse folks, Black and Indigenous community members, folks affected by HIV or HCV, </li><li>Lived/living experience and/or extensive knowledge of incarceration, HIV/HCV</li><li>Experience in program monitoring and evaluation</li><li>An ability to communicate in languages other than English&nbsp;</li></ul>Required Qualifications &amp; Critical Commitments&nbsp;<ul><li>Drivers License</li><li>Clearance to federal correctional institutions </li><li>Ability to travel for several days at time&nbsp;</li></ul>We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities, and others from equity-deserving communities. As part of this invitation, we recognize that there remains work for our entire sector to do as to commit to fostering the conditions for folks from equity-deserving communities to feel supported and valued in our work together. This is work that we feel must continue to be prioritized, both by PASAN and the sector at large.&nbsp;Don’t be too concerned if you don’t tick all of the boxes when it comes to the requirements that we’ve outlined - especially if this role really excites and interests you. We would still love to hear from you.&nbsp;

PASAN

Coordinator, Federal Prison In-Reach Education

The Organization&nbsp;We value and celebrate diversity:&nbsp;We are committed to a selection process and work environment that is inclusive and barrier free. We encourage applications from all backgrounds and communities and are committed to having a team made up of people with diverse skills, experiences, and abilities. We actively encourage BIPOC and LGBTQ+ applicants to apply and we value the positive impact that diversity has on our teams. We are committed to equity, diversity, and social inclusion within our workforce and in all opportunities provided at StepStones. Accommodations will be provided in accordance with the Ontario Human Rights Code.StepStones for Youth (<a href="http://www.stepstonesforyouth.com/" target="_blank">www.stepstonesforyouth.com</a>) is an innovative and dynamic charitable organization in Toronto dedicated to providing intervention and sustainable support for children and youth. Many of these youth are exiting the foster care and group home system or are currently living in foster homes and shelters.Our goal is to create positive and meaningful connections; increase school engagement, high school graduation, and post-secondary enrolment; and increase stable housing, improved mental and physical health, and strong support networks. StepStones adheres to a “whatever it takes” approach to servicing youth and we go above and beyond to support their needs.Why Work With Us:<ul><li>Comprehensive Benefit Package: includes 3K to paramedical services, and Short Term and Long-Term Disability including Employee Assistance Program (EAP) &amp; Grief counselling available free of charge (in addition to benefits) for work related incidents&nbsp; </li><li>Time-Off: 17 days vacation with a 1-day vacation increase per year worked, up to 35 day’s vacation </li><li>Leave:&nbsp;8&nbsp;sick days, 3 personal days, 1.5 medical appointment days, bereavement allowance </li><li>Professional Development:&nbsp;Training allowance of $700 per year </li><li>Reimbursements:&nbsp;Mileage&nbsp;provided at a competitive rate&nbsp;and all staff are given a petty cash budget</li><li>Tools you need to succeed: All staff receive a MacBook, Headphones and access to our mobile friendly CRM system</li><li>Extended Break: 1.5 lunch break healthy living program when you exercise for 30 minutes during lunch</li></ul>The OpportunityStepStones for Youth is currently seeking a Youth Case Manager for our Connections Coordinator role within the Building Connections Program. This initiative is grounded in the belief that strong, supportive relationships are essential to creating long-term stability and improving outcomes for children and youth from the child welfare system. Our goal is to shift the primary supportive role from professional workers to trusted, non-professional community members by equipping them with the necessary training and guidance. This is a meaningful opportunity to positively impact some of the most vulnerable youth in our society.Key Responsibilities:<ul><li>Support youth aged 10–25 who are connected to the child protection/welfare system and currently living in foster care or group homes.</li><li>Engage youth in identifying and developing their own circles of support.</li><li>Conduct thorough assessment to uncover and strengthen potential support networks, including extended family, culturally relevant groups, and community connections.</li><li>Provide effective case management services tailored to each youth’s unique situation.</li><li>Collaborate with community organizations throughout the Greater Toronto and Hamilton Area (GTHA).</li><li>Build and maintain relationships with youth and their existing or emerging support systems.</li><li>Respond to crisis situations with appropriate intervention and develop safety plans. </li><li>Maintain positive working relationships with foster and group home providers, caregivers, and CAS workers. </li><li>Deliver services through an anti-oppression framework, recognizing and addressing anti-Black and Indigenous racism, poverty, LGBTQ+ inclusion, and diversity.</li></ul>Other duties as assignedNote: This role is primarily community-based, with some work at our Toronto office.What we’re looking for:<ul><li>Degree in social work (or related field) from an accredited University/college and a minimum of five years’ successful experience in directly related field; or equivalent education and experience</li><li>Access to a vehicle and a valid full G Class Ontario Driver’s License with appropriate insurance is required.</li><li>Extensive experience working in trauma-centered facilities and experience with the effects of trauma on behaviours.</li><li>Experience in child protection preferred.</li><li>Experience in working with diverse cultures and communities. A thorough understanding of anti-oppression, anti-Black and Indigenous racism values and principles and an appreciation of and ability to work with diverse communities.</li><li>Working knowledge of the fundamentals of Kinship, Foster Care, Forever Families and Adoption;</li><li>Solid knowledge of services and resources available for youth in Ontario;</li><li>Experienced motivational interviewer with the ability to create a comfortable interview environment;</li><li>Sound knowledge of the child welfare system and the principal issues affecting the youth in this system;</li><li>Highly effective written and oral communication skills, problem solving, advocacy and assessment skills;</li><li>Effective interpersonal skills including the ability to work cooperatively and collaboratively with internal and external resources and community partnership;</li><li>Ability to manage crisis, conflict and adverse situations with staff, youth and families;</li><li>Strong computer/Internet skills and knowledge of case management systems, reporting procedures and responsibilities and the ability to work within those systems;</li><li>Strong communication, organizational, and time management skills; accountability, reliability, and punctuality; and the ability to work effectively and independently under the pressure of tight timelines, competing priorities and emergent issues..</li></ul>Equal opportunity&nbsp;StepStones values the unique skills and experiences each individual has to offer and we are committed to creating an inclusive and accessible organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate fully in our recruitment processes, please let us know when we contact you.StepStones is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage qualified candidates from Indigenous, Black, and other racialized persons, 2SLGBTQI+ people, individuals with disabilities, and other members of marginalized communities to consider working with and for StepStones. We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to evaluate candidates who meet the required qualifications.&nbsp;We thank all applicants for their interest in this position; however, only those applicants will be selected for an interview will be contacted. No phone calls or in person submissions please.

StepStones for Youth

Youth Case Manager - Connections Coordinator

Employment Type:&nbsp;Full-Time, PermanentWork Hours:35 hours per week (Housing programs operate 24/7 - rotating shifts including evenings, holidays and weekends; shares on-call responsibilities or provides emergency coverage)Salary:&nbsp; $59,399 annually (L7), plus comprehensive benefitsLocation:&nbsp; 389 Church Street Toronto, Ontario M5B 2E5Internal Application Deadline:&nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Monday, September 22, 2025External Application Deadline:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Wednesday, September 24, 2025JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp; We encourage applications from women and gender diverse people from&nbsp;all races, ethnic origins, religions, abilities and sexual orientations.The Harm Reduction – Caseworker is responsible for leading the design and implementation of programming that promotes harm reduction principles and approaches that empower tenants and tenant-led initiatives. The goal of the position is to create an inclusive community, encourage participation in the broader community, and develop effective harm reduction strategies to meet the emotional, practical and social support needs of the tenants and the community as a whole. Caseworker also supports tenancy retention through eviction prevention, developing and implementing community development initiatives, with the goal of creating a dynamic and inclusive community.ABOUT YWCA TORONTO – HOUSING SUPPORT PROGRAM, CHURCH STREETYWCA Toronto Church Street facility includes 120 units of permanent housing. The Case Worker is responsible for providing case management support to women and gender diverse people including: individuals with complex mental health issues and who are chronically homeless or at risk of homelessness; individuals transitioning from provincially-funded institutions and service systems such as hospitals or prisons; Indigenous women/two-spirit people.&nbsp; The program goals include housing stabilization, harm reduction, and health promotion. Individual and group support assists tenants to identify and build the skills required to address the barriers they experience in their lives and to maintain their housing.KEY RESPONSIBILITIES<ul><li>Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations;</li><li>Uses harm reduction principles in facilitating and supporting tenant-centered activities (e.g.&nbsp; tenant committees related to areas of importance for residents such as safety, health and wellness, building-related issues, housing stability, etc.);</li><li>Provides harm reduction strategies that will empower individuals as they address issues related to substance use, mental health, health and wellness and housing;</li><li>Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;</li><li>Engages individuals in identifying needs, developing treatment plans, and assists tenants to problem solve and access relevant community support plans that identify ongoing housing and mental health/addictions support;</li><li>Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions support;</li><li>Creates and delivers programming specifically designed to build community capacity with the use of a harm reduction framework that will give individuals and groups of residents the opportunity to develop and use harm reduction strategies in all aspects of their lives (health, relationships, independent life skills, housing, etc.).</li></ul>QUALIFICATIONS<ul><li>General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work in mental health and health field, Occupational Therapy, etc.) (Cases for Equivalency will be considered);</li><li>3 - 5 years’ experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/under-housing, violence/trauma, mental health/addictions, or concurrent disorders;</li><li>In-depth understanding of harm reduction, trauma, mental health and substance use;</li><li>Demonstrative experience, knowledge and understanding of harm reduction approaches as a holistic frame work that incorporates supportive housing, community development, advocacy and peer support;</li><li>Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;</li><li>Supportive counseling and group-work approach that is flexible, client-centered and strengths-based;</li><li>Life Skills certificate an asset; arts based and social media skills an asset;</li><li>Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code;</li><li>Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;</li><li>Proven experience working independently, developing and facilitating groups;</li><li>Ability to deliver culturally sensitive services and very good knowledge and understanding of community resources;</li><li>Knowledge of Microsoft Office Suite and excellent oral and written communications skills;</li><li>Working knowledge and application of Anti-Oppression, Trauma Informed, Harm Reduction, and feminist frameworks;</li><li>Knowledge of a second language or culture an asset.</li></ul>Note: Staff at YWCA Toronto work in dynamic environments that can present both rewards and challenges. To support safety and well-being, all employees are provided with appropriate training, protective equipment, and access to wellness resources. The following working conditions may apply to this position:<ul><li>Exposure to unpredictable behaviours and situations, with required adherence to use de-escalation and crisis intervention safety protocols. </li><li>Regular exposure to unpleasant odours, bodily fluids, and pests (such as bed bugs, mice, and cockroaches), with use of PPE and infection control procedures. </li><li>Work involves high emotional demands including vicarious trauma, grief, and compassion fatigue, with wellness supports and EAP resources available. </li><li>Potential exposure to second-hand smoke inside of tenants’ units; requiring staff to follow organizational health and safety measures.</li><li>Interactions includes; tenants who may have pets, requiring adherence to program guidelines for providing clear directions on tenants safe handling and storage practices of their pets.</li></ul>WHAT WE OFFER:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.&nbsp;HOW TO APPLYPlease click or copy and paste the link in your browser to apply.<a href="https://ywcatoronto.applytojob.com/apply/pxuEO7O3zB/Case-Worker-Harm-Reduction-CHUR1232?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/pxuEO7O3zB/Case-Worker-Harm-Reduction-CHUR1232?source=Charity+Village</a>Please note:&nbsp;A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is secondable.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp;YWCA Toronto is a Scent-Sensitive Workplace.Posting Date:September 12, 2025

YWCA Toronto

Case Worker Harm Reduction

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes </li><li>Paid days off for personal wellness purposes&nbsp;</li></ul>Program and Role Description:&nbsp;The Career Foundation’s Empowering Abilities Program (EAP) assists individuals with disabilities in overcoming barriers to employment by enhancing their employability to make a successful transition to employment or return to school to further their career goals. The program consists of up to ten weeks of pre-employment workshops, followed by twelve weeks of a wage subsidy job placement for participants.This Employer Relations Specialist/Job Developer position is available with our Empowering Abilities Program – York office. In this position, you will be an essential member of the team responsible for establishing relationships with employers to find appropriate job placement opportunities for program participants who have self-disclosed disabilities, coaching participants and employers to ensure job retention is achieved, and performing other important duties. You will be responsible for achieving individual targets assigned to you that contribute to the team’s collective ability to meet all contractual obligations with the program’s government funder.&nbsp;Position Type:&nbsp;Full-time (37.5 hours per week), contract until March 27, 2026, with excellent potential to lead to permanent.Base Location and Travel Requirements:This opportunity is based at The Career Foundation’s York office, located near Weston Rd. and Lawrence Ave. W., and requires frequent local travel to employer locations, partner sites, and other stakeholder locations to fulfill the core requirements of the role. The successful candidate should possess a valid Ontario G driver’s licence and a reliable vehicle to perform essential duties that require frequent local travel, including to locations not accessible by transit. This position also permits periodic work-from-home days on a rotational basis, contingent on program needs, operational requirements, and performance. The hybrid schedule requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC)&nbsp;Start date:As soon as possibleReporting to:&nbsp;&nbsp;Program CoordinatorResponsibilities include:Job Development and Participant Coaching<ul><li>Develops relationships with 2–3 new employer contacts each week and 8–12 new employer contacts each month in a variety of industries to generate job placement opportunities for program participants</li><li>Regularly monitors personal performance against program targets to ensure the achievement of expected results.</li><li>Delivers enhanced employer services to a minimum of two companies per month.</li><li>Places program participants into job placements through successful employer outreach and job development initiatives, ensuring that milestone targets are achieved.</li><li>Develops accommodation plans with employers and utilizes appropriate support funds from the program’s budget to best serve participants.</li><li>Administers placement agreements with and without wage subsidies, including collecting required pay stubs and processing payment claims.</li><li>Conducts job retention functions with program participants and employers, including coaching participants on how to overcome barriers during their work placements and mediating issues that arise as needed.</li><li>Maintains relationships with employers to continuously develop job placement opportunities for program participants.</li><li>Completes personalized needs assessments with program participants, including evaluating and interpreting collected information to support them in targeting the most suitable employment opportunities based on their experience, education, and disability, as well as existing labour market factors.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support program participants in achieving successful outcomes.</li><li>Collaborates with other team members to complete participant assessments using established assessment tools and interprets results pertaining to core job functions.</li><li>Ensures quality of work placements for program participants by appropriately matching each person’s skills with the job requirements and adhering to other program requirements for job placements.</li><li>Plans and delivers job search workshops, conducts cold calls to employers, and facilitates mock interviews to prepare program participants for position-specific interviews.</li><li>Works collaboratively with fellow team members to schedule approved short-term training to ensure that program participants are best prepared for the local labour market.</li><li>Participates in group intake functions and participant selection.</li><li>Maintains documentation of assigned participant files in online reporting systems, including records of service and participant progress reports.</li><li>Performs other relevant duties as assigned.</li></ul>Participant Outreach and Recruitment<ul><li>Attends networking events and hiring fairs to connect with new employers and promote the program.</li><li>Performs outreach to recruit eligible participants into the program from equity-deserving groups, including 2SLGBTQI+, racialized minorities, and others, through community events, job fairs, social media channels, and other outreach functions.</li><li>Presents the program to community partners and potential participants, ensuring that they understand the program objectives and time requirements.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in marketing, business, human/social services, or another field relevant to the scope of the position is highly preferred, or an equivalent combination of education and experience is required.</li><li>Minimum of 2 years’ direct experience in job development, community outreach, job coaching, business development, or experience that is directly transferable to the responsibilities of the position is required.</li><li>Valid Ontario G driver’s licence and reliable vehicle to conduct essential work-related travel within the GTHA to meet the core deliverables of the position.</li><li>Prior experience serving persons with disabilities, utilizing the Disability Severity Assessment tool, and/or experience with government-funded employment programs are considered strong assets.</li><li>Candidates who possess the above qualifications, as well as existing relationships with employers that can be relied upon to provide employment opportunities for participants of the program, will be prioritized.</li><li>Ability to effectively apply principles of the sales process to generate job leads and secure positions for participants of the program.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people from all stakeholder groups.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with participants of various experiences, needs, and abilities.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards, with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness to occasionally work outside of normal business hours when needed to meet the needs of clients and the program.</li><li>Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Employer Relations Specialist / Job Developer

JOB POSTING 

Job Title: Union Representative 

Salary: Subject to collective agreement 

Location: Nova Scotia (Dartmouth office) 

The Service Employees International Union Local 2 (SEIU Local 2) is a 20,000-member organization that 

represents workers in British Columbia, Alberta, Manitoba, Ontario, New Brunswick and Nova Scotia. 

We are currently seeking a Union Representative to work out of our Dartmouth, Nova Scotia office. 

Position: 

The Union Representative is responsible for assisting SEIU Local 2 members in negotiating and enforcing 

their collective agreement. The Union Representative mobilizes members to build worker power in the 

workplace and raise standards across the sectors they work. 

Duties include: 

 • Identifying, training and activating workplace leaders. 

 • Engaging membership through workplace meetings, surveys and campaigns. 

 • Representing workers in disciplinary and grievance meetings. 

 • Enforcing the collective agreement through grievances. 

 • Enforcing labour laws through various complaint mechanisms. 

 • Negotiating collective agreements. 

 • Training worker-leaders. 

Qualifications: 

 • Experience administering collective agreements. 

 • Excellent written and oral communication skills. 

 • Demonstrated commitment to member-driven unionism and/or experience as a social justice 

activist. 

 • Valid Drivers license and vehicle. 

 • Proficiency in Microsoft Office programs. 

 • Experience in external organizing methods a plus. 

 • Strong aptitude for managing online database systems. 

Send resume to: 

<a href="mailto:kkirkland@seiulocal2.ca" target="_blank">kkirkland@seiulocal2.ca</a> 
 

<a href="mailto:kkirkland@seiulocal2.ca" target="_blank">mailto:kkirkland@seiulocal2.ca</a>

SEIU Local 2

Union Representative

About Sojourn HouseSojourn House provides Emergency Shelter and Transitional Housing services to newly arrived refugees coming from all parts of the world. We provide a safe place and an inclusive environment to people who have had the refugee experience. We are dedicated to providing the best possible settlement services and programs that help residents transition and integrate into the community. &nbsp;With decades of experience and being one of the first refugee housing facilities in Toronto, we take pride in being a leading organization in refugee care.In support of its commitment to a healthy, safe, workplace and community it is recommended all staff have up-to-date vaccinations for COVID-19 with a vaccine approved for use in Canada.About the RoleAs the Outreach Social Worker, you provide outreach, and follow-up supports from a Housing First and trauma-informed framework. You ensure the successful transition and integration of refugees from the Shelter Program into the community, delivering services through an integrated anti-racism, access and equity framework.You deliver trauma-related services to exited clients and ensure coordinated case management with internal and external service providers. Your work includes supporting clients with legal, health, education, employment, income, and social needs.You assist clients facing challenges in their settlement process and use trained interpreters to ensure accessible services. Under Management direction, you also represent the organization in settlement networks and engage in community outreach and development in line with the agency’s code of conduct and ethics.What you'll do 1.Plan the program:Develop a work plan for counselling and outreach to exited clients. Identify service gaps through exit surveys and report findings to the Shelter Manager. Maintain a list of community resources and coordinate monthly Shelter information sessions&nbsp;2.Implement the Program:a ) Crisis Intervention and Counselling<ul><li>Provide crisis intervention and counselling supports complex issues such as mental health, addictions, trauma, gender violence, HIV/AIDS, and facilitate trauma assessments and treatment plans as required.</li><li>Case Management</li><li>Conduct intakes, make assessments, develop and monitor case plans; schedule appointments for exited clients; facilitate external case coordination; and conduct community mapping and escort clients to local resources</li><li>Moves</li><li>Ensure moves comply with policy, provide exiting residents with an individualized exit package of community resources, and complete change of address forms for services such as Legal Aid, IRCC, OW, and ODSP.</li></ul>b ) Home Visits<ul><li>Conduct in-person meetings with exited clients to provide support, mediate crises, apply conflict resolution in housing-related issues, and advocate for income security and housing benefits, documenting all visits appropriately.</li></ul>c ) Health/Mental Health<ul><li>Maintain up-to-date resource lists of health centers, clinics, hospitals, and refugee-supportive professionals and organizations from various ethno-racial communities.</li></ul>d )Legal<ul><li>Assist exited clients with documents such as work permits, health cards, SIN, PR and citizenship applications; support legal processes after failed hearings in consultation with Settlement Counsellors; and coordinate annual Income Tax clinics.</li></ul>3. Administers the program<ul><li>Maintain confidential client files, appointment logs, and accurate case documentation; ensure timely funder reports, service statistics, program expense records, and updated community service contacts</li></ul>4. Control the Program<ul><li>Complete funder reports on time, communicate program risks to management, and report unresolved client complaints to the Shelter Manager.</li></ul>5. Community Relations, Housing Program and Outreach<ul><li>Build partnerships with community groups and landlords; participate in research, public speaking, and community events on settlement issues; liaise with services to support housing; and represent the organization in networks and coalitions.</li></ul>6. Social Justice and Anti Racism, Access and Equity<ul><li>Keep abreast with social justice issues especially as they affect refugees to ensure the advancement of their issues from an anti-racism, access and equity framework both in the internal and external community of the organization.</li></ul>7.General<ul><li>Comply with agency policies, Code of Conduct, and health and safety; collaborate with Shelter teams; attend meetings and training; mentor students and volunteers; and assist with other duties as required</li></ul>Education<ul><li>Minimum Bachelor of Social Work</li><li>Proof of current Social Work registration in Ontario College of Social Workers and Social Service Workers (OCSWSSW)</li><li>Proof of relevant certificate training from a recognized institution around trauma counseling, addictions, and mental health related to refugees.</li></ul>Knowledge, Skills and Competencies<ul><li>Knowledge of exited client groups, including families, adults, and separated youth, and population-specific supports</li><li>Working knowledge of IRPA, Mental Health Act, TPA, Ontario Works, ODSP, and housing benefit procedures.</li><li>Knowledge of housing related issues including Landlord-Tenant legislation and legal processes.</li><li>Knowledge of refugee law, refugee determination process, settlement, and related population issues such as torture, sexual assault, violence against women, homophobia, war crisis</li><li>Competency in therapeutic methods and knowledge of case coordination and case management application.</li><li>Knowledge and ability to apply an integrated anti-oppression framework to community development and systemic legal advocacy</li><li>Knowledge of community networks and resources for refugees</li><li>Strong issue management and conflict resolution skills.</li><li>Demonstrated ability to understand and uphold ethical behavior that is consistent with organizational values and work ethics.</li><li>Proven ability to build and maintain positive working relationships with internal teams and external partners.</li><li>Skilled in anticipating, understanding, and responding to client needs through effective case management</li></ul>Experience<ul><li>Three to five years of progressive experience as a social worker in a diverse client environment</li><li>Experience in Housing Help an asset.</li></ul>Working Conditions:<ul><li>This role is primarily office-based, with about 30% of time spent in the community providing support to exited clients in their community.</li></ul>OtherHours:&nbsp; 37.5 hours/week Monday to FridayHours:&nbsp; &nbsp;10:30am – 6pmThis posting expires on &nbsp;September 25th 2025. Applications will be reviewed on a rolling basis. &nbsp;Only candidates selected for an interview will be contacted. Please submit a cover letter with resume. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted throughout the hiring process.&nbsp; Interview candidates are required to provide their accommodation needs at least three business days before the assessment date.&nbsp; Sojourn House is committed to employment equity and encourages applicants from all equity seeking groups.

Sojourn House

Outreach Social Worker

The Elizabeth Fry Society of Ottawa is seeking proposals from qualified individuals to design a comprehensive Case Management Framework tailored to the unique needs of the organization. This initiative aims to strengthen our overall case management approach and enhance the quality and consistency of our service-delivery model and case note documentation in our work with clients.

The Elizabeth Fry Society of Ottawa

REQUEST FOR PROPOSALS: Case Management Framework

<h3>Position Overview</h3>Reporting to the Manager, Access Fund Program, the Access Line Navigator is responsible for providing all services pertaining to the Access Fund, an emergency fund dedicated to supporting people facing barriers to abortion care, and the Access Line, Action Canada’s toll-free sexual health information line. The Access Line Navigator provides logistical, emotional, and referral support to callers on a variety of sexual health issues from a client-centered, social justice-oriented approach to care. The Access Line Navigator coordinates client cases through the Emergency Fund, including supporting clients with logistical needs like travel and accommodations, and coordinating abortion care with service providers. The Access Line Navigator is also responsible for building and holding relationships with local community organizations and supports, abortion facilities and other partner organizations.This position requires strong problem-solving, health system navigation, and empathetic listening skills. The position entails both independent work and teamwork.&nbsp;<h3>Who We Are</h3>Action Canada for Sexual Health and Rights is a progressive, pro-choice charitable organization committed to advancing and upholding sexual and reproductive rights in Canada and globally. To achieve our mission, Action Canada engages in health promotion, legal and policy advocacy, campaigns, and movement-building.&nbsp;We believe in a world where every person controls their sexuality, reproduction, gender&nbsp;expression, and health. In our fight for sexual and reproductive rights for all, Action Canada challenges the systems that create unequal access to information, health care, and rights.For more information, visit&nbsp;<a href="http://www.actioncanadashr.org" target="_blank">www.actioncanadashr.org</a>.&nbsp;<h4>About the Access Line and the Emergency Fund</h4>The Access Line is a 7-day a week toll-free, confidential phone and text line. It is available for questions about sexual health, pregnancy options, abortion, and safer sex. We provide information and make referrals to sexual health providers.On our Access Line, we provide sexual health information and connect people to the services they need, including abortion services. Our Access Line team is made up of staff members and trained volunteer members who are here to provide you with compassionate and non-judgmental support.The Access Line also connects with our Access Fund. Because of barriers to abortion access such as geographical distance, immigration status, housing status, and other social determinants of health, some callers need financial and logistical assistance to access an abortion. Those clients are connected with staff who provide case management services to support them through booking travel, hotels, abortion appointments, and arranging other necessary supports.<h3>Who You Are</h3>You believe in safe, judgement-free access to abortion and sexual health services for all people, and want to be part of a team supporting people across Canada. You have great active listening skills, are empathetic, and can support people on a variety of sexual health issues with a client-centered, social justice-oriented approach. You are organized, with good attention to detail, and can tackle logistical tasks with ease.&nbsp;<h3>Job Duties and Responsibilities</h3><h4>Key Responsibilities include but are not limited to:</h4><ul><li>Assessing and connecting pregnant people with supports to access abortion care, including financial assistance, logistical support, and evidence-based information;</li><li>Case management, including the booking of accommodations and travel supports;</li><li>Using project management software to track case logistics;</li><li>Answering Access Line phone calls, texts, and emails to provide sexual and reproductive health information and referrals;</li><li>Mapping and connecting callers with relevant external supports, where appropriate (e.g.: domestic violence supports, mental health supports, etc.);&nbsp;</li><li>Identifying necessary updates to directories of sexual health providers, and undertaking outreach for updates as required;</li><li>Providing options counselling to callers seeking information on pregnancy options, and post-abortion counselling to callers seeking support after having an abortion (training provided);</li><li>Entering client and financial tracking data in a timely manner, assisting with monthly reporting for the Access Line and Access Fund;</li><li>Engaging in partnership work with volunteers and local, regional, and national partners to better understand the terrain of abortion access in Canada and ensure smooth processes to best support clients;</li><li>Other duties as may be required by the Employer.</li></ul><h3>Qualifications</h3><ul><li>A high level of knowledge and comfort in discussing pregnancy options, including abortion;</li><li>A high level of knowledge and comfort in discussing sexual health matters, including Sexually Transmitted Infections, safer sex, etc.;</li><li>Ability to work proactively and independently to provide support for Access Line callers;</li><li>A commitment to low-barrier and trauma-informed client support;</li><li>Keen attention to detail and ability to track data;</li><li>Strong logistical skills, to support clients by booking travel, accommodations, and coordinating with service providers;</li><li>Ability to evaluate information and resources and provide recommendations to clients;</li><li>Excellent verbal communication skills in English;</li><li>Strong active listening skills with an emphasis on patience, non-judgment, and empathy;</li><li>Previous experience in client case management or customer support;</li><li>Experience in community health settings an asset;</li><li>Lived experience of the barriers faced by clients is an asset;</li><li>Experience working collaboratively with partners and stewarding relationships;</li><li>Self-directed and motivated;</li><li>Strong ability to self-reflect, seek support, and learn from challenges when managing complex cases;</li><li>A strong understanding of the complex systemic social and financial situations of those seeking financial assistance to access abortion and strong anti-oppressive analysis;</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook);</li><li>Proficiency in French is a strong asset;</li><li>Proficiency in a language other than English or French is an asset (particularly Arabic, Spanish, or Hindi);</li><li>Eligible to work in Canada.</li><li>Knowledge, understanding, and commitment to reproductive rights and a person’s right to determine their own reproductive choices, anti-racism and anti-oppression, feminist policy and practice, and the mission and values of Action Canada;</li></ul><h3>Hours, Compensation and Benefits</h3>This is a full-time (37.5 hours per week) salaried position. Currently, funding for this position is only confirmed to March 31, 2027.&nbsp;This is a unionized position in CUPE Local 2722-05. Hours can be flexible, but must be worked between 7am-6pm ET, Monday to Friday, at a schedule determined with the supervisor for the position. Salary for this position is $65,863 per annum, with a 3% raise scheduled for January 1, 2026.Action Canada also provides a generous benefits program, including extended health and dental benefits, leave allowances, and RRSP contributions.<h3>Location&nbsp;</h3>Action Canada's offices are based in Ottawa, Ontario. Candidates for this position may be based in Ottawa (and may work either from the office or from a remote work location, e.g. home office) or elsewhere in Ontario. All candidates must be legally able to work in Canada.<h3>To Apply</h3>Please submit your application&nbsp;<a href="https://www.actioncanadashr.org/form/access-line-navigator" target="_blank">using the form on Action Canada’s website</a> by 11:59pm EST on Wednesday, September 25.&nbsp;You will be asked to submit your cover letter (1 page maximum) and CV as one document, and answer a few short questions. Should you have difficulties with the application form, or should you require any accommodations or assistance, please email&nbsp;<a href="mailto:jobs@actioncanadashr.org" target="_blank">jobs@actioncanadashr.org</a>.&nbsp;Please ensure all application components are submitted as incomplete applications will not be reviewed. You may submit your cover letter and CV as a Word document or PDF.<h3>Hiring Process and Timeline</h3>Applications will be accepted until Wednesday, September 25, 2025. Interviews will be held the week of September 29, with a start date in October 2025&nbsp;depending on the successful candidate’s availability.The hiring process will include a one-hour panel interview to take place over video conference (Zoom). Candidates will be asked to provide three references, and those moving to the next round will have references checked.Action Canada is committed to working within an anti-racism and anti-oppression framework and dismantling the white supremacy inherent to the SRHR movement. We are explicitly inviting women and gender diverse members of Black, Indigenous, and racialized communities to apply and self-identify in your cover letter. We welcome applications from people living with disabilities; please let us know if you require accommodations at any stage of the recruitment process.We thank all applicants in advance, however, only those invited for an interview will be contacted. We sincerely appreciate your time and interest in Action Canada.&nbsp;

Action Canada for Sexual Health and Rights / Action Canada pour la santé et les droits sexuels

Access Line Navigator

sgeu.org 


Vocational Rehabilitation Officer 
Term full-time up to one year: 1 position 

Location: Regina SK 
Posting: #2025-18 

Posting Date: September 8, 2025 
Closing Date: September 19, 2025 

Pay Band: level 11 $39.94 to $47.02 per hour 

The Saskatchewan Government and General Employees’ Union (SGEU) has a rich 100-year history as a 
made-in-Saskatchewan labour partner. We are a membership driven union that advocates for healthy 
productive work environments and inclusive representation. 

OUR WORKPLACE 
SGEU fosters a collaborative work environment rooted in excellence, providing a range of labour relations 
services to over 20, 000 members across Saskatchewan. Guided by a culture of professionalism, teamwork 
and accountability, we operate on the traditional territories of Treaty 4 (Regina) and Treaty 6 (Saskatoon and 
Prince Albert) and the homeland of the Métis nation. We are grateful for the opportunity to live and work on 
these lands and remain committed to advancing truth and reconciliation. And remain committed to 
advancing truth and reconciliation. 

OUR COMMITMENT TO DIVERSITY 
SGEU is committed to the full participation of diversity groups. These groups include all equity groups 
recognized by the Saskatchewan Human Rights Commission: Indigenous Peoples, Members of Visible 
Minority Groups, Racialized Groups, Persons with Disabilities and Women in Under-Represented Roles, as 
well as LGBTQ2s+ persons and Newcomers to Saskatchewan. 

WHAT YOU’LL DO 
SGEU has developed and administers its own Long Term Disability Plan. As a Vocational Rehabilitation 
Officer, you will play a key role supporting individuals as they navigate return-to-work processes. You’ll 
provide a proactive multi-disciplinary approach to assess vocational needs, develop tailored rehabilitation 
plans, and coordinate services to help clients achieve meaningful and sustainable employment. This role 
is ideal for someone who is compassionate, solution-focused, and motivated to make a real difference in 
people’s lives. 

WHO YOU ARE 
Candidates will have the following qualifications: 
 • Completed or have an equivalent combination of a post-secondary education combined with a 

minimum of three (3) years’ experience in the field of vocational rehabilitation; 
 • Thorough understanding of a union’s legal framework and environment, including statutes such as The 

Saskatchewan Employment Act, the Workers Compensation Board of Saskatchewan, Employment 
Insurance, Canada Pension Plan and Saskatchewan Government Insurance; 

 • Experience working in an automated office environment using most features of Microsoft Office 365 
such as: Word, Excel, Power point, Outlook and TEAMS; 

 • Thorough understanding of public and private rehabilitation programs; 

Empowering our members to rebuild independence 
&amp; support successful returns-to-work 

Join SGEU Today! 


 
Only candidates selected for an Interview will be contacted. 

USW Local 9841 qualified candidates will be given first consideration. 


 • Technical experience guiding accommodation and return to work processes and acting as a liaison with 
appropriate partners such as health care providers, rehabilitation officials and employers. 

 • Proven track record establishing and maintaining functional relationships with internal and external 
stakeholders; and 

 • Excellent written and oral communication skills, typically demonstrated by preparing and presenting 
reports. 

 
Candidates will have the following primary duties and the knowledge, skills and abilities to complete them: 
 • Develop comprehensive, realistic, and efficient accommodations and return to work plans aligned to 

supporting medical documentation, in some cases arranging upgrading of skills; 
 • Identify barriers to accommodations and return to work plans; 
 • Arranges plan member testing and assists with employer specific accommodations and alternative 

employment searches such as career coaching; 
 • Build trusted relationships with members and stakeholders. 
 • Deliver individualized counseling to assist individuals adjust to the psychosocial effect of their 

disability. 
 • Negotiate workplace accommodations and return to work agreements with employers based on 

supporting medical; 
 • Liaise with third party case managers in relation to individual needs of case files; and 
 • Perform various administrative functions such as report preparation, maintaining records and 

compiling statistics. 
 
OUR BENEFITS 

 • Competitive salaries 
 • Earned days off 
 • Dental care benefits 
 • Vision care benefits 
 • Extended health care benefits 
 • $500/year, Health Spending Account 

 • Pension plan (10% employer funded, 8% 
employee funded) 

 • Long-Term Disability coverage 
 • Continued education and professional 

development

 
HOURS OF WORK 
This term position is headquartered in Regina, SK. SGEU’s VRO positions are designated as field staff and 
work 144 hours in a four-week averaging period during SGEU’s hours of operation 8:00 am-5:00 pm. 
Vocational Rehabilitation Officers may be required to travel throughout Saskatchewan, including some 
overnight stays. 

HOW TO APPLY 
If this role and SGEU sound like an exciting fit for you, we invite you to apply! Candidates must be eligible to 
work in Canada. Required work permits or other authorizations which may be required are the sole 
responsibility of the candidates applying. Candidates are asked to provide a cover letter and résumé 
detailing specific experience as it relates to this competition to <a href="mailto:recruitment@sgeu.org" target="_blank">recruitment@sgeu.org</a> 
 
 
 

<a href="mailto:recruitment@sgeu.org?subject=Application" target="_blank">mailto:recruitment@sgeu.org?subject=Application</a>

40 Case Management Jobs