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Wellspring Cancer Support Foundation is seeking a case manager to join a professional team providing case management for economically vulnerable people living with cancer. The Case Manager will help people navigate income replacement programs and other financial resources when faced with a cancer diagnosis.This is a full-time, permanent position with benefits.&nbsp; This position is primarily located at 105 Wellness Way in Toronto, and the successful candidate may choose to work 2 days at home most weeks.Required knowledge, skills, and abilities<ul><li>Bachelor of Social Work (BSW) and/or Master of Social Work (MSW) required</li><li>Minimum of 2 years of experience in a non-profit setting, preferably related to health </li><li>Understanding of the impact of cancer on individuals and families</li><li>Experience with intake, assessment and management of ongoing caseloads</li><li>Knowledge of government and workplace benefit programs would be an asset</li><li>High degree of organization, with very good problem-solving skills and attention to detail</li><li>High degree of proficiency in MS Word, Excel and Outlook</li><li>Fluency in English with excellent verbal, written, and interpersonal skills</li><li>Ability to work in a fast-paced environment</li></ul>Key Areas of Responsibility<ol><li>Case Management in the Wellspring Money Matters program (training provided)</li><li>Participation as an integral part of the Mission Delivery staff team</li><li>Participation in, and encouragement of, Wellspring’s growing culture of philanthropy</li></ol>Other information<ul><li>Salary range: $75,000 - $80,000</li><li>There is no use of artificial intelligence in this hiring process beyond the Charity Village tracking system which is in place.</li><li>This position is filling an existing vacancy.</li></ul>If you have the above qualifications and would like to support Wellspring’s mission of helping individuals and families living with cancer, please apply. We thank all applicants for their interest in this position. Only candidates selected for an interview will be contacted.Wellspring promotes diversity and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;Wellspring provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;Wellspring is a growing network that provides online and community-based programs that meet the emotional, practical, and physical/functional needs of people living with cancer and those who care for them.&nbsp;

Wellspring Cancer Support Foundation

Case Manager, Money Matters Program

About the ProgramThe Federal Program provides harm reduction, HIV and&nbsp; Hep C education and support to prisoners in Ontario’s federal institutions to ensure access to information, physical, emotional and spiritual support that improves the health and well-being for people who use drugs and those living with HIV/HCV.&nbsp;&nbsp;Responsibilities&nbsp;Programs and Services<ul><li>Coordinates and implements prison in-reach programming on topics including overdose prevention, safer drug use, safer sex and HIV, Hep C, and STBBI</li><li>Provide case management support and advocacy for prisoners/ex-prisoners living with and at risk for acquiring HIV and Hep C</li><li>Provide reintegration, system navigation support for prisoners/ex-prisoners living with and at risk of acquiring HIV/Hep C prior to and upon their release for prison</li><li>Build relationships with various community organizations to increase access&nbsp; to HIV, Hepatitis C testing, treatment, and harm reduction help</li><li>Develop relevant educational resource materials in collaboration with federally incarcerated people</li><li>Support the development of stigma-free, culturally safe services for prisoners/ex-prisoners through the delivery of capacity-building service provider training</li><li>Collaborate with linkage to care team, health, and community partners to enhance post-release and reintegration linkage to care</li></ul>Program Delivery&nbsp;<ul><li>Develop and maintain strong linkages to care to strengthen referral pathways, while addressing stigma, oppression, and racial discrimination in the community</li><li>Build and maintain partnerships with healthcare providers and other community support organizations (housing, food access, income support, etc.) both within the institution and in the community to facilitate clients’ access to relevant services that address the social determinants of health</li><li>Reach out to Black and Indigenous health and social services to increase client connection to community-led services</li><li>Develop and deliver capacity-building training for service providers as required implementation of relevant evaluation tools to measure the impact of the program</li><li>Support PASAN advocacy efforts related to prisoner health</li></ul>Job Requirements:<ul><li>Demonstrated knowledge of the structural, economic, social, and political contexts that affect both incarcerated people and those who were previously incarcerated in Ontario</li><li>Knowledge and application of cultural safety principles, trauma-informed approaches, and an ability and willingness to work with communities who are over-represented in the carceral system.</li><li>In-depth knowledge and experience working alongside equity-deserving communities and delivering low barriers services and programs</li><li>Demonstrated ability to build and maintain reciprocal relationships with healthcare providers and/or community support organizations</li><li>Demonstrated experience developing and delivering &nbsp;educational workshops.</li><li>Strong understanding of the health and social impacts of incarceration and the criminal legal system.</li><li>Experience creating peer-based and harm reduction–informed educational materials.</li><li>Demonstrated understanding of the structural, economic, social, and political contexts that impact&nbsp;prisoners and ex-prisoners</li><li>A strong commitment to advancing justice, equity, accessibility, and inclusion, both within the organization and in the delivery of programs and services.</li><li>Excellent interpersonal, verbal, and written communication skills</li><li>Effective time management, prioritization, and organizational skills, with the ability to work alone and collaboratively with other Coordinators on the team.</li><li>Proficiency in using basic computer applications (Microsoft Office and emails)</li></ul>Assets:<ul><li>Prior experience working with incarcerated people, including women and gender diverse folks, Black and Indigenous community members, folks affected by HIV or HCV,</li><li>Lived/living experience and/or extensive knowledge of incarceration, HIV/HCV</li><li>Experience in program monitoring and evaluation</li><li>An ability to communicate in languages other than English&nbsp;</li></ul>Required Qualifications &amp; Critical Commitments&nbsp;<ul><li>Drivers License</li><li>Clearance to federal correctional institutions</li><li>Ability to travel for several days at time&nbsp;</li><li>We strongly encourage applications from Indigenous Peoples, Black and racialized persons,women, persons with disabilities, and people of diverse sexual and gender identities, and others from equity-deserving communities.&nbsp;</li></ul>Don’t be too concerned if you don’t tick all of the boxes when it comes to the requirements that we’ve outlined - especially if this role really excites and interests you. We would still love to hear from you.&nbsp;Please write a&nbsp; cover letter, which should include:<ul><li>What connects you and motivates you to join the organization</li><li>The relevant experience and/or skills that you feel you can contribute to PASAN</li><li>Your understanding and commitment to advocating for&nbsp;health &amp; justice issues for and with individuals who are incarcerated or were formerly incarcerated&nbsp;</li></ul>

PASAN

Coordinator, Prison In-Reach Education,Support and Advocacy

About Changing Ways:&nbsp;Changing Ways challenges the roots of gender-based violence through prevention, education, collective action, and building hope. We provide interventions and support that disrupt violence and destructive thoughts and behaviours that cause harm in intimate relationships, with a strong focus on supporting survivors and victims as an embedded part of our programming within the communities of London-Middlesex, St. Thomas-Elgin, and Chatham-Kent.Position Overview:The&nbsp;High-Risk Intimate Partner Violence Case Manager&nbsp;will be embedded with in the communities of&nbsp;St. Thomas and Elgin County&nbsp;providing in-person, rapid, intensive, and holistic wrap around supports that address intersecting high-risk factors that lead to intimate partner violence/femicide. In partnership with police services, justice system, and other IPV community partners the case manager will be experienced in developing trusting and respectful relationships with at-risk IPV offenders utilizing a trauma-violence informed approach, assessing and safety planning for dynamic risk factors, and supporting connection &amp; engagement with community resources that promote safety, harm reduction, and personal goal development.Key Responsibilities:Rapid In-person Response:&nbsp;for at-risk IPV offenders referred by police services, justice system, or other community collaterals.Intensive Case Management:&nbsp;for at-risk IPV offenders related to preventing harm/femicide in an intimate relationship.Partner Assault Response Group Facilitation:&nbsp;delivery of a psychoeducational 12 session group, based on a trauma-violence informed approach, balancing empathy and accountability, supporting at-risk offenders to identify and understand beliefs, attitudes, and behaviours that cause risk in their intimate relationships.Core Competencies:<ul><li>Deep understanding of intimate partner violence (IPV) from a gendered perspective, including coercive control dynamics, and the complexities of victimization and perpetration.</li><li>5 years experience&nbsp;in creating safe, trauma-violence informed, supportive environments for IPV offenders utilizing a holistic approach to build engagement and promote accountability.</li><li>Specialized knowledge of the challenges with intimate partner violence offending behaviours and attitudes, and the safety risks posed to victims and survivors of IPV.</li><li>Strong knowledge and experience collaborating with the criminal justice system and understanding of community and criminal justice services in their area.</li><li>Experience facilitating multi-sectoral needs assessments and making needs-based, strengths-based, and trauma-informed connections to supports, services, and programming tailored to justice-involved young adults.</li><li>Lived or learned experience working with IPV offenders and justice system.</li><li>Awareness and sensitivity to intersecting oppressions impacting diverse client demographics, and commitment to addressing intersecting oppressions and allyship to the 2SLGBTQIA+ community.</li><li>Demonstrated ability in dynamic risk assessment, safety planning, crisis support, individual counselling, and system navigation.</li><li>Capability to provide compassionate support while maintaining professional boundaries.</li><li>Experience in collaborating with multidisciplinary teams and external partners for holistic client care.</li><li>Excellent communication and relationship building skills with both internal and external stakeholders.</li><li>Excellent self-care practices, professionalism, and ethical accountability; including participating in regular clinical supervision.</li><li>Strong leadership, critical thinking, and communication skills.</li></ul>Responsibilities:<ul><li>Attend on-site work location, Monday to Friday, to support incoming referrals and ongoing case management appointments.</li><li>Accompany police calls when requested and safe to do so.</li><li>Provide emergency, individual support within 24-48 hours of referral to address immediate safety needs related to prevention of intimate partner violence/femicide, and life stabilization of IPV offenders to support their health and wellbeing (e.g., income support, shelter, food, and transportation).</li><li>Facilitate an intake and assessment for each referral, identifying needs and strengths, which forms the basis of developing connections to multi-sectoral, community-based, supports, services, and programming.</li><li>Connect IPV offender to community-based services and support based on an intake and assessment process, with input from referral source.</li><li>Support IPV offender engagement with community-based services, supports, and programming through the steps including, but not limited to, making referrals based on the intake and assessment, support court appearances, booking appointments, providing appointment reminders, and following up with the applicable service providers.</li><li>Provide progress updates on the IPV offender engagement with community-based services and supports for efficient and timely disposition of court matters, as applicable.</li><li>Provide aftercare support to IPV offenders after the disposition of their criminal matter.</li><li>Build and enhance relationships among community-based agencies to maintain and update a programming directory of services and support to facilitate connections for IPV offenders.</li><li>Provide administrative support, including maintaining all records and files relating to program participation, safety plans, community referrals, and all other data that may be required.</li><li>Must have reliable transportation.</li><li>Must reside within the community of St. Thomas-Elgin or London-Middlesex.</li></ul>Position Details:<ul><li>Position Classification:&nbsp;Full-time contract (24 months)</li><li>Work Location: In person - St. Thomas, ON and London, ON</li><li>Start Date:&nbsp;immediate, or as soon as possible</li><li>Salary:&nbsp;$70,000 to $75,000 (dependent on experience)</li><li>Benefits:&nbsp;100% Employer paid extended health &amp; dental care, paid vacation &amp; sick time</li><li>Hours:&nbsp;35 paid hours per week, flexible schedule (daytime and evening hours)</li><li>Reports to:&nbsp;Executive Director</li><li>Application Process:&nbsp;email cover letter &amp; resume to <a href="mailto:amielo@changingways.on.ca" target="_blank">amielo@changingways.on.ca</a></li></ul>&nbsp;

Changing Ways (London) Inc.

High-Risk Intimate Partner Violence Case Manager  Pathways to Change - Offender Response Program

Internal/External Job Posting&nbsp;Job Title: Mental Health&nbsp;Social Worker (MSW) | Permanent Position&nbsp;Location: Downtown Toronto, On-site&nbsp;Hours: 35 hours (1.0 FTE)&nbsp;Pay: $68,877.58 - $79,847.99&nbsp;Bargaining Unit:&nbsp;OPSEU Local 5115&nbsp;Deadline to Apply:&nbsp;February 15, 2026&nbsp;Application:&nbsp;Email resume and cover letter to <a href="mailto:recruitment@innercityfht.ca" target="_blank">recruitment@innercityfht.ca</a>&nbsp;Purpose of the Position:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The Inner City Family Health Team is a multidisciplinary team which serves homeless clients with complex health needs. These include untreated chronic and complex multi-system diseases, an elevated risk of acute health emergencies, and serious and persistent mental health and substance use challenges. Services are provided by the team using a holistic, client-centred model of care with an emphasis on disease prevention, chronic disease management, harm reduction and health promotion.&nbsp;The Social Worker collaborates with Inner City Family Physicians, Nurse Practitioners, the interdisciplinary team, and the community to provide comprehensive health services, counselling, engaging in psychosocial assessments, service navigation, harm reduction, education, advocacy, and support to clients experiencing mental health and concurrent substance use challenges.&nbsp;Duties &amp; Responsibilities&nbsp;<ul><li>Provides individual and group counselling for a range of mental health and/or addiction related needs, including anxiety, mood disorders, PTSD and improving coping skills using a range of therapies such as DBT, CBT, trauma-focused, mindfulness-based and psychoeducation interventions. </li><li>Assists clients in identifying and working toward their goals using a holistic, client-centred harm reduction and recovery model. Encourages client involvement in health care decisions and in taking action for their own health. </li><li>Participates in interdisciplinary team rounds/case conferences.&nbsp; Identifies cases for presentation at Team meetings for case review/case management. </li><li>Assists with Risk Management by providing harm reduction supports, assessing and identifying signs of deterioration of mental health, mobilizing resources and intervening to prevent the onset or prolongation of crisis. </li><li>Collaborates with clients, physicians, and other allied health members of the interdisciplinary team to consider and develop appropriate, client-centred, individualized care plans with the client and other caregivers based on best practices. </li><li>Coordinate referrals and access to health care and community resources, advocacy and complete applications/forms in support of client goals (e.g., housing, medication coverage, CPP). </li><li>Consults and communicates effectively with internal and external providers to ensure cohesive, integrated care. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Contributes to the development and implements strategies that promote health, prevent disease, and foster independence and healthier lifestyles for Inner City clients. </li><li>Undertakes home visits and outreach services as required and appropriate. </li><li>Develops, leads, and evaluates group programs related to recreation, isolation, or therapy. </li><li>Maintains and develops professional competence through ongoing professional development and maintains current discipline-specific standards of practice. </li><li>Stays current and aware of opportunities to implement new evidence-based methods of client assessment, treatment and programming. </li><li>Performs additional administrative tasks and other duties as assigned.&nbsp;</li></ul>Qualifications, Skills and Experience:&nbsp;&nbsp;<ul><li>A Master’s degree in Social Work. </li><li>At least 3 years of experience providing direct social work support to individuals from marginalized communities including those who experience homelessness, substance use, mental health, poverty and racialized communities. </li><li>At least 2-3 years of experience providing individual mental health counselling, including evidence-based therapeutic interventions such as DBT, CTB, CTI, mindfulness, etc. </li><li>Experience working with homeless clients is preferred. </li><li>Clinical experience working in or collaborating with community-based agencies. </li><li>Extensive knowledge and experience working from a harm reduction perspective. </li><li>Knowledge of and commitment to client–centered philosophy and principles and practice of community service delivery and chronic disease management models. </li><li>Knowledge of community resources relevant to the provision of mental health services, harm reduction, health promotion and illness prevention. </li><li>Working knowledge of the Ontario Mental Health Act, Healthcare Consent Act, Substitute Decisions Act and Community Mental Health resources. </li><li>Knowledge and experience in the application of electronic medical records (EMR) preferred. </li><li>Ability to maintain professional practice regarding commitments to colleagues and clients, pertinent legislation, evidence-based standards of care and professional standards of practice. </li><li>Registration with the Ontario College of Social Workers and Social Service Workers.&nbsp;</li></ul>Qualified applicants should send in a cover letter and resume to: <a href="mailto:recruitment@innercityfht.ca" target="_blank">recruitment@innercityfht.ca</a>&nbsp;We thank all applicants for their interest in this position; however, we will only be contacting those selected for an interview.&nbsp;We encourage applicants who reflect Toronto’s Indigenous, 2SLGBTQIA+, racial and cultural diversity to apply.&nbsp;We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the recruitment process, please speak with the Clinical Manager.&nbsp;Please also note that the successful candidate will be required to provide a police check as a condition of employment. However, strong consideration is made to the type of offence. As a condition of employment, the successful candidate will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists.&nbsp;

Inner City Family Health Team

Mental Health Social Worker

About Renascent Renascent is an accredited leader in the addiction treatment field, with a legacy of serving people impacted by substance addiction for over 55 years. As a community non-profit organization, Renascent is committed to its mission of helping save lives through compassionate, transformative, evidence-based addiction and mental health programs, and is guided by values of compassion, integrity, community, diversity and inclusion, and lived experience. Renascent’s accredited treatment programs provide person-centered care within an abstinence-based model, integrating 12-step facilitation with current best practice clinical and medical approaches. A diversity of treatment options are offered, including community live-in intensive treatment, virtual intensive treatment, and outpatient continuing care and family programs. Due to the impact of addiction on families, specialized programs and support are offered for loved ones and family members, including children.About the position Reporting the Chief Executive Officer, The Director of Programs is an integral member of the Senior Leadership team, responsible for leading the development and delivery of all clinical programs and overseeing general operations within Renascent’s treatment centres. Aligned with Renascent’s values of person-centered care, and high quality, evidence-based treatment, the Director of Programs works collaboratively across the organization to promote continuous quality improvement and excellent treatment and care. &nbsp;Key Responsibilities Senior Organizational Leadership:●&nbsp;&nbsp;&nbsp;&nbsp;Work collaboratively with other senior leaders and the Board of Directors in the development and achievement of the organization’s strategic and annual plans.&nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all programs are evidence-informed, person-centered and consistent with organizational vison and values. ●&nbsp;&nbsp;&nbsp;&nbsp;Ensure strong continuous quality improvement plan and process is in place. &nbsp;Identify key quality improvement goals based on evidence and incorporate client feedback in program review and changes. ●&nbsp;&nbsp;&nbsp;&nbsp;Develop and oversee Renascent’s plan for program evaluation and clinical research.&nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Lead clinical and program policy review and development. &nbsp;Oversee service related risk prevention policies and crisis management. ●&nbsp;&nbsp;&nbsp;&nbsp;Ensure effective incident reporting and investigation process is in place.&nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Ensure effective budget management and control within clinical programs.&nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Provide close, effective liaison with other Renascent teams, including Physicians, Business Development, Access Centre, Finance and Fundraising teams. ●&nbsp;&nbsp;&nbsp;&nbsp;Provide staff support and leadership for the Board of Directors and Board Committees, specifically the Client Program and Quality Committee. &nbsp;&nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Represent Renascent and build relationship with the Ministry of Health, other government bodies, health system networks, universities and other system organizations. &nbsp;Leadership of the Clinical Programs and Teams:●&nbsp;&nbsp;&nbsp;&nbsp;Provide strong support and leadership to Renascent’s clinical managers through regular coaching, meetings, communications and feedback. ●&nbsp;&nbsp;&nbsp;&nbsp;Ensure strong and regular presence and excellent engagement within all Renascent treatment facilities and across all program teams. &nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Provide clinical consultation to teams as needed regarding complex clients and provide regular clinical supervision for clinical managers. ●&nbsp;&nbsp;&nbsp;&nbsp;Ensure inclusion and an anti-oppression framework is in place within all clinical programs. ●&nbsp;&nbsp;&nbsp;&nbsp;Drive professional development for all program delivery and support staff ●&nbsp;&nbsp;&nbsp;&nbsp;Provide clinical supervision for Business Development and Access Centre staff as required ●&nbsp;&nbsp;&nbsp;&nbsp;Ensure on-going and timely communication with the Chief Executive Officer regarding key matters. &nbsp;Immediate communication with the Chief Executive Officer in the event of critical or high-risk situations.Qualifications:●&nbsp;&nbsp;&nbsp;&nbsp;Current Professional Designation/Registration with relevant College (such as Psychology, Social Work, Psychotherapy), and/or Masters Level degree in psychology or social work. &nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Highly specialized education/knowledge of addiction, addiction treatment and concurrent disorders and best practices. &nbsp; ●&nbsp;&nbsp;&nbsp;&nbsp;Five or more years of experience in leadership positions with a senior/high level of responsibility. ●&nbsp;&nbsp;&nbsp;&nbsp;Comprehensive understanding of 12-step recovery and abstinence-based approaches.What We Offer:●&nbsp;&nbsp;&nbsp;&nbsp;Comprehensive benefits package including medical, vision and dental coverage ●&nbsp;&nbsp;&nbsp;&nbsp;Life Insurance, short-term and long-term disability benefits ●&nbsp;&nbsp;&nbsp;&nbsp;Defined Benefit Pension Plan - CAATSubmitting an Application:Interested applicants are invited to apply on or before February 11th, 2026. Including a cover letter in your application package is strongly encouraged.Contact email address: <a href="mailto:hrresume@renascent.ca" target="_blank">hrresume@renascent.ca</a>Renascent wishes to thank all individuals who apply for this position, however, only applicants who are selected for an interview will be contacted.Renascent is committed to maintaining a diverse work environment and are proud to be an equal opportunity employer. &nbsp;If you require accommodation in order to participate in the recruitment process, please email us.&nbsp;

Renascent

Director of Programs

The Ombudsperson Officer exercises significant investigative powers delegated under the Ombudsperson Act and the Public Interest Disclosure Act and may be assigned to any one of six teams within the office.&nbsp; This posting is for an Ombudsperson Officer position on the Public Authority Consultation and Training team. &nbsp;Officers work collaboratively to support the work of their team members, supervisor and the other operational teams. The Officer collects and evaluates information and evidence, draws conclusions, identifies opportunities for improvement and persuades authorities to take remedial measures. Officers also represent the office as a collaborative partner to assist public sector organizations and Indigenous Governments to anticipate and avoid problems and make positive change. The Officer is responsible for independently and effectively managing a diverse caseload of complex, multifaceted and sometimes high-profile files requiring superior assessment and investigation. Officers must demonstrate excellent communication skills and abilities as well as sensitivity, integrity and professionalism at all times.As BC’s independent voice for fairness and accountability, our office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do.&nbsp;Find out more information about&nbsp;<a href="https://www.bcombudsperson.ca/about/careers" target="_blank">what we offer.</a>In keeping with the principles of merit, and recognizing the value of lived experience, applications will be restricted to those self-identifying as Indigenous per Special Program approval by the Human Rights Commissioner.Qualifications:This position will be of interest to applicants who can demonstrate the required qualifications, including the following:&nbsp;Education and Experience:<ul><li>University degree in a related field (e.g., Law, joint Juris Doctor/Indigenous Law degree, Social Work, Indigenous Social Work, Public Administration, Indigenous Business and Public Administration and other related disciplines).&nbsp;</li><li>Minimum of 2 years of investigative experience applying at least 5 of the following skillsets:<ul><li>Analyze fact patterns</li><li>Gather information and evidence using a variety of techniques and sources</li><li>Test or corroborate information and evidence</li><li>Evaluate information and evidence in the context of applicable law and policy</li><li>Generate principled and practical solutions to complex problems</li><li>Persuade parties to adopt a course of action</li><li>Make formal decisions and communicate written reasons for decisions</li><li>Manage a high-volume caseload of complex cases</li></ul></li><li>An equivalent combination of education and experience may be considered.</li><li>Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check (completed if an offer of employment is made).</li></ul>Preference may be given to applicants with one or more of the following:<ul><li>Applicants with experience providing&nbsp;client service to members of the public who may be living with mental health challenges, physical or cognitive disabilities and/or experiencing personal crisis.</li><li>Applicants with experience or training in trauma-informed and/or cultural safety practices.</li><li>Applicants with experience liaising and engaging with First Nations, Indigenous communities and Indigenous community-serving organizations in British Columbia&nbsp;</li><li>Applicants with experience building relationships and/or providing client service to people with diverse lived experiences including but not limited to people who are First Nations, Métis, Inuit and/or from urban Indigenous communities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQIA+).</li><li>Applicants with experience or training in adult education, education design, or facilitation/delivery of online or in-person training.</li><li>Applicants with experience responding to or assisting with complaints about government services or programs.&nbsp;</li></ul>Complete qualifications are outlined in the job profile, which is linked at the bottom of the posting on our website: <a href="https://bcombudsperson.ca/about-us/careers/" target="_blank">https://bcombudsperson.ca/about-us/careers/</a>&nbsp;

Office of the Ombudsperson

Ombudsperson Officer

About The Career Foundation:&nbsp;The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.&nbsp;Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program &amp; Role Description: Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, arranging employment placements, providing job retention support and much more. Our Employment Centres also offer a range of services to employers, including recruitment support, candidate screening, job matching, hiring fairs, workplace orientation, retention advice, and other services.&nbsp;&nbsp;&nbsp;As an Employment Services and Placement Specialist, you will be an essential member of our team, responsible for providing solution‑focused employment counselling to an assigned caseload of clients in areas such as job search, job placement, career decision‑making, job retention, and other supports to help clients achieve successful outcomes. You will also be responsible for developing relationships with employers to identify suitable employment opportunities for clients in your caseload, among other key duties, including maintaining accurate records in online data reporting systems. In this role, you will also have individual targets to achieve related to your caseload’s success that contribute to the team’s collective ability to meet contractual obligations with the program’s funder.Position Type: Full-time (37.5 hours per week) one-year contract to start, with excellent potential for permanency.Starting Salary: The starting annual salary for this position is $57,000.00 (or $58k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language).Base Location: York (Weston Rd. &amp; Lawrence Ave. W.) This opportunity is based at The Career Foundation’s York&nbsp;Employment Centre, located near&nbsp;Weston Rd. &amp; Lawrence Ave. W., and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis. This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week. The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment will be provided.Vacancy Status: This posting is for an existing vacancy.Start: As soon as possibleReporting to: Area Manager, Employment and Placement ServicesVulnerable Sector Check: An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence: Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Responsibilities include the following:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution‑based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision‑making, job retention, and other areas to support clients in achieving employment goals.</li><li>Consistently monitors and tracks caseload success rates to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre‑employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up to date and ready for file audits.</li><li>Provides effective job search‑readiness support services to clients on relevant topics such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow‑ups with job‑seeker clients throughout their job search efforts and provides repeat, one‑on‑one employment‑counselling sessions and support as needed to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community‑based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in‑person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts job search activities with clients, including cold‑calling employers and other strategies to support them in achieving successful outcomes.</li><li>Conducts desk-based outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services and create job leads for active clients in caseload.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients in achieving their training and employment goals.</li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on‑the‑job training plans and conducts appropriate follow‑ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment‑retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:&nbsp;<ul><li>Post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of two years of experience in job coaching, employment counselling, job development, recruitment, or other directly transferable experience related to the position’s responsibilities is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Excellent verbal and written English communication skills and ability to clearly communicate information. Fluency in a second language is considered an asset.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered strong assets.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with clients of various experiences, needs, and abilities.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite and Office 365 applications, including MS Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:&nbsp;The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Employment Services and Placement Specialist

Job purposeA Community Counsellor provides counselling support and services for vulnerable parents, including pregnant and parenting youth, with children between the ages of 0-6yrs. The incumbent is responsible for providing emotional support and case management; assisting clients to identify goals that will enhance their family's well-being; and supporting clients to develop strategies and access resources to realize those goals. &nbsp;The incumbent empowers clients to set goals, refers clients to other services in the community and advocates on their behalf when necessary.This is a 2 year contract position.Duties and responsibilitiesCaseload Management (60%)<ul>	<li>Conduct client intake, assess client needs and provide ongoing support and case management through Vita Centre programs &amp; services.</li>	<li>In accordance with established standards, consistent with assessment and in conjunction with clients, identify priority needs and develop goals, objectives, necessary support and/or referrals. Following the client’s lead, help them to monitor their progress and modify their plan as required.</li>	<li>Conduct individual counselling sessions with clients in accordance with their plan; provide clients with feedback, support or encouragement to address family, social or personal problems</li>	<li>Provide client-centered counselling focused on listening, responding empathetically and engaging in problem solving</li>	<li>Perform case management and services as client advocate, and liaise with social services, education, employment or other community services. Maintain rapport with local community resources to ensure effective referral options and contacts.</li>	<li>Assist in the facilitation of education programs, workshops, group activities on scheduled topics related to life skills and so forth.</li>	<li>Manage the distribution of care supplies to clients.</li></ul>Program Development (20%)<ul>	<li>Ongoing community engagement to ensure we reach our target audience.</li>	<li>Work closely with the Vita Centre team to deliver services based on the needs of clients.</li>	<li>Participate in liaison work with various schools, community agencies and the public to educate them on the services Vita Centre provides.</li></ul>Agency Responsibilities (20%)<ul>	<li>Compile monthly statistics on clients and generate monthly reports.</li>	<li>Conduct semi-annual client satisfaction survey.</li>	<li>Maintain up-to-date files on clients.</li>	<li>Support student placements with learning opportunities.</li>	<li>Network in the community and represent Vita Center at meetings and community events.</li>	<li>Attend job specific training sessions offered within and outside of organization to enhance job skills and knowledge.</li>	<li>Maintain current knowledge of and integrate best practice and current research evidence to support professional practice decisions and actions.</li>	<li>Other duties as assigned</li></ul>Qualifications<ul>	<li>Degree in Social Work or related field.</li>	<li>At least one year’s experience in human/social services (can include school placement experience).</li>	<li>Client-centered, strength-based approach and ability to respect confidentiality.</li>	<li>Sensitivity to issues around vulnerable parent populations.</li>	<li>Knowledge of community resources.</li>	<li>Excellent listening, communication and presentation skills.</li>	<li>Well organized, able to work independently.</li>	<li>Adaptable, flexible and resourceful.</li>	<li>Proficient in Microsoft Office.</li>	<li>Valid driver’s license, access to a reliable vehicle and relevant insurance.</li>	<li>Vulnerable Sector Record Check (within the past six months) is required.</li>	<li>Basic first aid/CPR certificate is an asset.</li></ul>Working conditions<ul>	<li>The job requires the incumbent to work both in the office and in the community.&nbsp;</li>	<li>The job will require some travel to client residences, community events and off-site client meetings.</li></ul>Physical requirements<ul>	<li>The incumbent will have to spend long hours sitting and using office equipment and computers.&nbsp; The incumbent may also have to do some lifting of supplies and materials from time to time.</li></ul>

Vita Centre

Community Counsellor (2yr Contract)

About PTP: PTP Adult Learning and Employment Programs (PTP) is a community-based organization with two locations in Toronto. Our vision is to empower people to learn and find work they value.Our mission is to provide basic skills education, job search and related services to individuals preparing for employment, training, or further education. We work to enhance the economic and social circumstances of our participants by creating a rich learning environment where participants identify their interests, develop literacy and essential skills, explore employment goals, and discover individual pathways to success. Job Description: As our Integrated Employment Services (IES) team continues to grow, we’re looking for 4 Employment Counsellors to join us in delivering high-quality, client-centered employment services.The Employment Counsellor is responsible for delivering many key components of Integrated Employment Services including, but not limited to, intake and assessment, developing a mutually agreed upon service goals, case management of clients and facilitating workshops on a variety of job search topics, ensuring individual service outcomes and service delivery standards targets are met. The Employment Counsellor is expected to keep up with changes in the field of employment counselling, have current knowledge of Toronto’s job market, trends, employment, apprenticeships, education and training opportunities and resources, and, together with colleagues, develop and maintain innovative services that achieve the highest standards in employment service practices. Responsibilities:<ul><li>Delivering effective employment services to clients in person and via phone and/or video conferencing</li><li>Meeting monthly performance targets based on number of case managed participants set by the Program&nbsp;Manager</li><li>Conducting intake and assessments with potential&nbsp;participants</li><li>Assessing participants employability readiness and identifying employment skills and supports required to be competitively&nbsp;employed</li><li>Collaborate with local employers, community organizations, and training providers to identify job opportunities and resources for clients</li><li>Referring clients to appropriate programs or other community services&nbsp;if suitable</li><li>Developing employment service plans required to meet participants vocational&nbsp;or educational goals</li><li>Providing&nbsp;individual&nbsp;guidance with&nbsp;all&nbsp;aspects of&nbsp;career&nbsp;decision-making,&nbsp;training&nbsp;research, and job search techniques to reach goals of&nbsp;sustainable employment</li><li>Assisting participants to develop resumes and cover letters ensuring they are effective and appropriate representations of the participants’ skills and&nbsp;qualifications</li><li>Supporting participants in conducting job search based on realistic and accurate assessment of qualifications and employer expectations through research of information provided within&nbsp;posting</li><li>Determining the need and suitability for job development services and making&nbsp;referrals</li><li>Working with Job Developer to assist with participants placements and job&nbsp;maintenance</li><li>Liaising with community professionals and employers to create competitive employment opportunities</li><li>Facilitating training, including Better Jobs Ontario, application completion and&nbsp;submission</li><li>Planning and delivering individual and group workshops, internally/externally, on employability&nbsp;skills,&nbsp;local&nbsp;labour market&nbsp;information,&nbsp;apprenticeships,&nbsp;job&nbsp;search&nbsp;and interview skills, and information&nbsp;sessions</li><li>Developing and maintaining accurate and detailed, reports, cases notes and documentation related participants’&nbsp;files</li><li>Managing individual and team administrative duties: scheduling appointments for participants, completing necessary paperwork, maintaining participant files and filing system</li><li>Attending meetings as&nbsp;required</li><li>Adhering to PTP policies</li><li>Undertaking other assignments as&nbsp;required</li></ul>Qualifications:<ul><li>A post-secondary education in Career and Work Counseling, Adult Education or a related field and/or minimum 3 years directly related work&nbsp;experience</li><li>Strong knowledge of labour market trends, employment counselling / facilitation and presentation techniques to facilitate adult&nbsp;learning</li><li>A&nbsp;strong&nbsp;desire to&nbsp;work&nbsp;with people&nbsp;who&nbsp;face&nbsp;multiple-barriers&nbsp;to&nbsp;employment</li><li>Solid interpersonal and communication skills</li><li>Computer skills: MS Office, the Internet; OPS&nbsp;BPS</li><li>Strong administrative skills, detail-oriented, and&nbsp;well-organized</li><li>Candidates must be able to pass a Criminal Record Check (CRC) as a condition of employment</li></ul>Closing Date: Until filledWhat We Offer:<ul><li>Competitive salary ($57,000-$61,000/year) and benefits&nbsp;package.</li><li>Opportunities for professional development and&nbsp;growth.</li><li>A supportive and collaborative work&nbsp;environment.</li><li>The&nbsp;chance&nbsp;to&nbsp;make&nbsp;a&nbsp;meaningful&nbsp;impact in&nbsp;the&nbsp;lives&nbsp;of&nbsp;individuals&nbsp;seeking&nbsp;employment.</li></ul>If you are interested in the position, please submit your letter of interest and resume in one document to Milena Lomovic at <a href="mailto:careers@ptp.ca" target="_blank">careers@ptp.ca</a>We are proud to be an equal opportunity employer. PTP will provide accommodation during all steps of the hiring process, upon request, to applicants with disabilities. Please advise us if you need any accommodation.Our sincere appreciation to all those expressing interest in the position, however, only those applicants invited for an interview will be contacted. Thank you for your interest!

PTP-Adult Learning and Employment Programs

Employment Counsellor

<h2>Mentoring Program Specialist (Mental Health Focus – 12 Month contract)</h2>Reports to:&nbsp;Manager, One to One Programs and Director, Service DeliveryMain Objective:&nbsp;this position is responsible for delivery of the Big Brother, Big Sisters, Big Siblings Program with a focus on servicing children and youth with mental health needs. This position ensures that children and youth in this program are able to receive consistent support from a positive adult role model that is trained to support their unique mentoring needs.&nbsp;Candidate will focus on delivering the following:<ol><li>Children and youth experience an increase in internal assets such as self-esteem and emotional/mental well being</li><li>Children and youth experience an increase in feelings of having a caring adult to support them in dealing with their challenges</li></ol>Candidate will also be responsible for the following:<ul><li>Providing mental health referrals to youth/families as needed</li><li>Providing additional coaching and training to mentors in order to equip them to adequately support targeted youth</li><li>Provide addition trainings to BBBST Staff to better equip them to provide</li></ul>effective, integrated, timely, equitable and safe mental health care to youth and their families<h2>Position Responsibilities</h2><ol><li>Maintain relationship with referral partners/Community Service&nbsp;workers.</li><li>Liaise with referral partner to meet program&nbsp;deliverables.</li><li>Participate&nbsp;in&nbsp;program evaluations&nbsp;by&nbsp;providing program&nbsp;reports&nbsp;to&nbsp;Service Delivery Director and Evidence of Impact team.</li><li>Inform and support the recruitment and marketing plan to promote the program.</li><li>Actively participate in regular scheduled meetings pertaining to program.</li><li>Introduce new matches in a timely fashion, ensuring all parties understand commitment, roles, and agency policies.</li><li>Work closely with partners, staying up to date with child welfare legislation that may impact program&nbsp;delivery.</li><li>Maintain a caseload of approximately 35-50 matches of youth with mental health needs.</li><li>Abide by Big Brothers and Big Sisters of Canada National Standards as required, including following match support monitoring guidelines according to BBBSC National Standards as outlined for community-based&nbsp;programs.</li><li>Through scheduled in-person, telephone and electronic contact, ascertain that the elements of child safety, match relationship development, positive youth development and volunteer satisfaction are fulfilled and that potential problems and barriers are identified and addressed as early as&nbsp;possible.</li><li>Ensure a positive and successful experience for all parties by assessing the needs of the&nbsp;match.</li><li>Ensure high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job&nbsp;function.</li><li>Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to&nbsp;grow.</li><li>Promote match activities to support ongoing volunteer involvement through individualized recognition, annual Big-Little events, and fundraising&nbsp;events.</li><li>Facilitate pre-match training (Big Fundamentals) for volunteers, parent/guardians and&nbsp;clients.</li><li>Facilitate program specific training “Big Steps to Success Mentor Training” prior to match introduction.</li><li>Facilitate BIGS 101 (Information Sessions) as&nbsp;required.</li><li>Attend agency events, and be an ambassador for Big Brothers Big Sisters of Toronto as&nbsp;requested.</li><li>Identify and promote re-engagement of&nbsp;volunteers.</li><li>Provide timely and comprehensive written documentation and case notes of&nbsp;all contacts and matches in the Service Delivery Platform&nbsp;(CRM).</li><li>Maintain strict confidentiality and adhere to the privacy statement as set out in the Policies and Procedures at Big Brothers and Big Sisters of&nbsp;Toronto.</li></ol><h3>Job Qualifications</h3><ul><li>A post-secondary degree in social work and/or a related field (social or human services, child and youth work, family studies, etc.) is&nbsp;required. A BSW or MSW is an asset.</li><li>Minimum five years’ experience working with high priority, vulnerable communities, children, youth and/or&nbsp;families.</li><li>Previous experience in a mental health setting is seen as an asset.</li><li>Personal experience working with boys and people from racialized communities is an asset.</li><li>Interview and previous case management experience&nbsp;required.</li><li>Excellent interpersonal and conflict resolution&nbsp;skills.</li><li>Knowledge of community development/connections is an&nbsp;asset.</li><li>Experience working in a culturally diverse setting is an&nbsp;asset.</li><li>Proven experience in team development and achieving high performance&nbsp;levels.</li><li>Strong organizational skills and a capacity to multitask and to motivate others.</li><li>Demonstrated proficiency with Microsoft office, including Word, Outlook, Excel and&nbsp;PowerPoint and also any CRM software.</li><li>Ability to work flexible hours including weeknights and some weekends as&nbsp;required.</li><li>This position requires in-office work as well as travel to Toronto communities and neighborhoods to accommodate special circumstances faced by certain&nbsp;families.</li><li>First Aid and CPR training are an&nbsp;asset.</li><li>Successful Police Clearance and Vulnerable Sector Screening is&nbsp;required.</li><li>Access to a vehicle is an&nbsp;asset.</li></ul>At Big Brothers Big Sisters of Toronto, we believe that an equitable, diverse, and inclusive workplace is essential for innovation and success. We welcome applications from all qualified individuals, including Indigenous people, persons with disabilities, members of visible minorities, and members of the 2SLGBTQIA+ community, and encourage them to apply.&nbsp;

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