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Visual Arts Mississauga at Riverwood (VAM) is seeking passionate&nbsp;volunteer Board Members – especially those with strong&nbsp;finance and accounting expertise – to help guide our organization into its next exciting chapter.VAM is Mississauga’s premier visual arts organization, offering affordable, high-quality art programs for all ages. From our vibrant studios in Riverwood Park to schools, seniors’ centres, and online programs, our mission is to&nbsp;enrich the community through education, exhibition, and creative engagement.Now, we need YOU to help strengthen our foundation.Who We’re Looking ForWe are especially seeking candidates with:<ul><li>Finance and accounting expertise (CPA or CA designation preferred)</li><li>Treasurer or financial oversight experience, ideally in the not-for-profit sector</li><li>Strong governance and strategic thinking skills</li><li>Enthusiasm for building community through the arts</li></ul>Other valuable assets: business leadership, legal expertise, fundraising experience, and of course, an appreciation of the arts!

Visual Arts Mississauga

Board Member, Visual Arts Mississauga

Position:Senior Product Designer, GrowthReports to:People Manager, Brand &amp; MarketingPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeThe Senior Product Designer on the Engagement team (within Growth) oversees the UX/UI and marketing campaign strategy on worldvision.ca for lead and donor engagement. This role is responsible for user research, prototyping, user-centred and persona-centred design, customer- and user-journey flow through digital channels and working to critique and implement excellent user-interfaces, as well as user experiences, online. This role is crucial in driving growth and customer acquisition, requiring an in-depth understanding of design tools, platforms, and design analytics. The Senior Product Designer also plays a key role in team leadership, fostering innovation, and ensuring that all marketing efforts are synergistic and aligned with business objectives. &nbsp;We hold this role accountable for: &nbsp;<ul><li>Product Strategy: Leading the end-to-end product design process from discovery to delivery. &nbsp;</li></ul><ul><li>Marketing Campaign Design: Own the end-to-end design of marketing campaigns, including concept development, wireframes, high-fidelity mockups and final assets. &nbsp;</li></ul><ul><li>User Research: Conducting user research (interviews, surveys, usability testing) to understand user needs and pain points.  &nbsp;</li></ul><ul><li>Information Architecture: Organizing and structuring content in a way that is intuitive and easy to navigate.  &nbsp;</li></ul><ul><li>Wireframing and Prototyping: Creating low-fidelity wireframes and high-fidelity prototypes to visualize and test design solutions.  &nbsp;</li></ul><ul><li>User Interface (UI) Design: Collaborating with UI designers to ensure a consistent and visually appealing user interface that reflects the empathy of user personas. &nbsp;</li></ul><ul><li>Usability Testing: Conducting usability testing to identify areas for improvement in the user experience.  &nbsp;</li></ul><ul><li>User Experimentation: Planning, conducting and measuring user experiments across our campaigns and evergreen presence, and presenting learning back to the team and business to improve our performance. &nbsp;</li></ul><ul><li>Collaboration: Working closely with product managers, engineers, and other stakeholders to ensure designs align with business goals and technical feasibility.  &nbsp;</li></ul><ul><li>Accessibility: Ensuring designs meet WCAG 2.0 guidelines.  &nbsp;</li></ul><ul><li>Iterative Design: Continuously refining designs based on user feedback and data analysis. &nbsp;</li></ul>Responsibilities<ul><li>Own the end-to-end design of marketing campaigns, including concept development, wireframes, high-fidelity mockups and final assets. &nbsp;</li></ul><ul><li>Own and continue to refine personas, customer journeys, and customer attitudes, needs and value canvasses for the Engagement team, and on behalf of Brand &amp; Marketing more generally. &nbsp;</li></ul><ul><li>Own, plan and run customer / lead / user research to understand, diagnose and optimize lead journeys, user experiences across channels, and user needs across our digital estate. &nbsp;</li></ul><ul><li>Own and iterate our Information Architecture for our logged-out website experience at Worldvision.ca, working across the Growth team, and more widely with the business, to continue to refine website structure and customer experience. &nbsp;</li></ul><ul><li>Lead on the definition of customer and user experiences on our website, and on the wireframing, pre-prototyping, prototyping and testing of these for maximum impact. &nbsp;</li></ul><ul><li>Working with engineers, agencies, designers and copywriters to create appropriate UI designs for web experiences. &nbsp;</li></ul><ul><li>Working with Product Owner to ensure the right new experiences, templates, tools and designs are sponsored and prioritized with our development teams, for constant improvement of our online real estate for our customers. &nbsp;</li></ul><ul><li>Champion a growth mindset, continuously seeking opportunities to learn, iterate and improve design outcomes. &nbsp;</li></ul><ul><li>Deeply understand and map user journeys, identifying pain points and opportunities to enhance the overall experience; and design with a strategic lens on lead journey management, ensuring seamless transitions from awareness to conversion. &nbsp;</li></ul><ul><li>Apply principles of conversion optimization to drive measurable improvements in user engagement and business metrics. &nbsp;</li></ul>Leadership: &nbsp;<ul><li>Maintaining knowledge of industry best practices on user testing, usability, accessibility and user-centred design, including devising and leading channel experiments to widen our knowledge of these disciplines with regards to our audiences. &nbsp;</li></ul><ul><li>Leading on our accessibility research, understanding, and execution, ensuring our web and channel experiences are aligned with global W3C WCAG guidelines &nbsp;</li></ul><ul><li>Leading on best-practice in UX and user-journey design – ensuring our personas, their needs and value canvasses, are up to date and at the forefront of how we design experiences. &nbsp;</li></ul><ul><li>Leading on initial design, prototyping and ideation processes (through double diamond-based methodology) for our web and channel experiences  &nbsp;</li></ul><ul><li>Leading on mentoring other designers and specialists in the team on how agile user-centred design works, and the expectations and plans for iterative design, testing and development throughout projects. &nbsp;</li></ul>User Data Testing &amp; Tracking &nbsp;<ul><li>Leading on usability testing, journey testing, and tracking of data and results around user experience, feedback and usability research, and sharing with the team and other stakeholders as appropriate &nbsp;</li></ul><ul><li>Leading on planning, tracking and reporting on usability and functional experiments on our website, ensuring we are adopting an attitude and methodology of constant testing and refinement. &nbsp;</li></ul><ul><li>Working with Analytics leads to ensure our website and digital experiences are fully capable of delivering the right data, analysis and feedback to enable better user-centred design &nbsp;</li></ul><ul><li>Working with Product Owner to ensure user-feedback tools, methods and opportunities are appropriately prioritized &nbsp;</li></ul>Qualifications<ul><li>A minimum of 5 years of experience in UX design  &nbsp;</li></ul><ul><li>Proven experience in delivering Information Architectures, UX on website projects and campaign designs</li></ul><ul><li>Strong understanding of user-centered design principles. &nbsp;</li></ul><ul><li>Proficiency in design tools such as Figma. &nbsp;</li></ul><ul><li>Knowledge of digital analysis tools such as HotJar, Adobe Analytics, etc. &nbsp;</li></ul><ul><li>Excellent communication and collaboration skills. &nbsp;</li></ul><ul><li>Ability to synthesize research findings and translate them into design solutions. &nbsp;</li></ul><ul><li>Knowledge of user research methodologies. &nbsp;</li></ul><ul><li>Deep skills in analysis of performance, behaviour and user commentary across digital channels</li></ul><ul><li>Experience managing agencies and third-party vendors &nbsp;</li></ul><ul><li>Experience working with and contributing to design systems &nbsp;</li></ul><ul><li>Proven experience as a UX lead, with minimum of 3 years in B2C web design &nbsp;</li></ul><ul><li>Strong understanding of Lean Agile Scrum principles and methodologies &nbsp;</li></ul><ul><li>Qualification in double-diamond or similar UX methodology &nbsp;</li></ul><ul><li>Strong people management skills and experience &nbsp;</li></ul><ul><li>Experience in Agile with preferred qualifications, but solid working experience accepted &nbsp;</li></ul><ul><li>Highly collaborative and comfortable with both high-level planning and tactical execution &nbsp;</li></ul><ul><li>Able to excel in a dynamic environment while managing several projects simultaneously &nbsp;</li></ul><ul><li>Strong time management and prioritization skills to realize maximum value &nbsp;</li></ul><ul><li>Strong analytical skills and the ability to make data driven decisions especially when needing to make trade-offs &nbsp;</li></ul><ul><li>Able to navigate the organization and influence through indirect leadership and relationship capital, especially with design colleagues outside of the Growth Team &nbsp;</li></ul><ul><li>Other personal attributes: ambitious, assertive, energetic, enthusiastic, confident, optimistic, inquisitive, persuasive, and motivational &nbsp;</li></ul><ul><li>Nonprofit experience would be an asset &nbsp;</li></ul>Why Consider Us? &nbsp;<ul><li>Our competitive compensation &amp; benefits include:</li></ul><ul><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li></ul><ul><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards. </li><li>We are Canada’s largest development, relief, and advocacy non-profit organization. </li><li>We embody an Agile mindset here.</li></ul>#LI-HybridJobFamilyMarketingJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorFully Remote

Senior Product Designer, Growth

DepartmentAdvancementReports toSenior Development Manager, Regional Philanthropy &amp; PartnershipsJob typePermanent, Hybrid &nbsp;2 days per weekPosting period2025-09-10The opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a full-time, permanent team member to join our Advancement team in a hybrid role (2 days per week in our Toronto office) and help ensure more young people across Canada have a safe place to turn when they need support. Reporting to the Senior Development Manager, Regional Philanthropy &amp; Partnerships, the successful candidate is responsible for community-based fundraising across Western Canada, including identifying, qualifying, cultivating, soliciting, and stewarding relationships with corporate, foundation and community partners, donors and sponsors, as well as municipal governments.&nbsp;In addition, the Development Officer is responsible for Corporate Development revenue via cause-marketing initiatives and employee engagement, and Major Gift revenue via grant writing and proposal development.It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!The responsibilities<ul><li>Lead and manage a portfolio of community and national fundraising events, including third-party initiatives and Walk so Kids Can Talk presented by BMO.</li><li>Cultivate and steward corporate, foundation, and community partnerships to drive revenue growth (up to $100,000).</li><li>Build a pipeline of prospective donors and partners, supporting both regional and national fundraising strategies.</li><li>Recruit, train, and support volunteers and event committees to ensure successful community engagement.</li><li>Manage budgets, track revenue and expenses, and ensure compliance with fundraising policies and regulations.</li><li>Maintain accurate donor and partner records in Raiser’s Edge and prepare reports and briefing notes as needed.</li><li>Represent Kids Help Phone at events, presentations, and in the community to strengthen brand awareness and partnerships.</li><li>Contribute to team revenue targets and collaborate across Advancement to achieve organizational fundraising goals.&nbsp;</li></ul>The qualifications<ul type="disc"><li>Post-secondary education or equivalent experience in fundraising, partnerships, or community engagement.</li><li>Minimum 2 years’ experience in corporate and/or community fundraising, including event and volunteer management.</li><li>Proven ability to build and manage relationships with donors, partners, and volunteers.</li><li>Strong communication skills — clear, persuasive, and adaptable in both written and verbal contexts.</li><li>Highly organized, able to prioritize competing demands and manage projects independently.</li><li>Proficient with Microsoft Office Suite; experience with Raiser’s Edge or similar CRM is an asset.</li><li>Creative, resourceful, and solution-oriented, with sound judgment and professionalism.</li><li>Willingness to travel within Canada; valid driver’s license required.</li></ul>Don’t meet every qualification listed? Studies often report that equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.&nbsp;As such, we welcome applicants from equity-deserving communities (e.g. <a href="#_msocom_1">[ST1]</a> Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.&nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://kidshelpphone.ca/get-involved/about-us/idea-strategy-action-plan/" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>.&nbsp;AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee&nbsp;Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Development Officer, Regional Philanthropy & Partnerships

DepartmentService Operations Support and OptimizationReports toManager Clinical Quality and TrainingJob typeFull-Time, Permanent, Remote &nbsp;working onlyLocation&nbsp;Ontario or Quebec BasedPosting period toTuesday, September 9th, 2025 - Due to large volumes of applicationsThe opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a &nbsp;full-Time, permanent, remote &nbsp;working only to join the Clinical Operations team to help give more young people’s feelings a place to go. Reporting to the Manager Clinical Quality and Training, the successful candidate will perform a key role in developing and implementing evaluation and measurement processes that enhance the effectiveness of clinical services and supports evidence-based decision making in accordance with the mission, vision values and established protocols of the Company. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!The responsibilities<ul><li>Responsible for the first-tier reviews of calls, chats and texts, and reports findings to management to help ensure quality of contacts and develop frontline performance</li><li>Identifies staff and management whose practice and documentation requirements do not meet expectations and requirements</li><li>Assists in the review of compliance initiatives, including operations, and supports the improvement of internal controls within the KHP counselling and texting departments</li><li>Understand, interpret, and coordinate quality and performance improvement activities, draft procedures and operational guidelines, perform data collection and reporting, and support compliance with regulatory requirements, best practices, and risk management activities</li><li>Responsible for the identification of risk areas and the interpretation and implementation of contract requirements to ensure compliance with applicable laws and regulations. Report findings, recommend improvements and corrective actions</li><li>Anonymizes client records and counselling and texting transcripts for data reporting as assigned</li><li>Ensures required Quality Assurance data is being collected and reported (review of calls and transcripts, systematic reviews of counselling and texting infrastructure and process flows)</li><li>Provide feedback to the counselling managers regarding probationary and annual staff reviews and status of performance improvement plans when indicated</li><li>Identify and implement (where possible) system and process improvements to enhance frontline training and/or QA work</li><li>Participate in team meetings and lead calibration sessions with peers and across clinical teams</li></ul>The qualifications<ul><li>Post-secondary diploma/degree in healthcare or related field, or demonstrated related abilities through experience and education &nbsp;&nbsp;</li><li>Applied knowledge of brief solution focused therapy and / or single session therapy. &nbsp;&nbsp;</li><li>Non-profit or social services experience preferred &nbsp;&nbsp;</li><li>Knowledge of laws and services directly affecting the lives of children and youth in Canada. &nbsp;&nbsp;</li><li>Possess an acceptable "Vulnerable Person Sector Criminal Reference Check" prior to starting employment. &nbsp;&nbsp;</li><li>Possess a current “Police Reference Check” prior to starting employment. &nbsp;&nbsp;</li><li>Priority will be given to those who are fluently Bilingual, French and English</li><li>Priority will be given to those with 2+ years’ experience in Texting</li></ul>Requirements&nbsp;<ul><li>As this is a remote position, you must have stable internet and telephone lines and a workspace that promotes confidentiality and minimizes distractions.&nbsp;</li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work&nbsp;</li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check”&nbsp;</li><li>Ability to travel to KHP offices as required</li></ul>You’ll already have the following<ul type="disc"><li>Experience in Counselling and/or Texting, performing at a high level of Quality</li><li>A Strong Performer or higher on a previous Performance Appraisal if internal</li><li>Detail orientated and strong analytical skills &nbsp;&nbsp;</li><li>Interpersonal and communication skills (oral and written) &nbsp; &nbsp;</li><li>Excellent time management skills &nbsp;&nbsp;</li><li>Team player who can work independently &nbsp;&nbsp;</li><li>Proficiency in the Microsoft Office suite of products</li><li>Demonstrated self-reflective practice &nbsp;&nbsp;</li><li>Knowledge of continuous quality improvement &nbsp;&nbsp;</li><li>Ability to adapt to both the ever-changing client and organizational needs &nbsp;&nbsp;</li><li>Demonstrated commitment to best practice and quality improvement &nbsp;&nbsp;</li><li>Commitment to the vision and goals of the organization &nbsp; &nbsp;</li></ul>Don’t meet every qualification listed?&nbsp;Studies often&nbsp;report equity-deserving people are less likely to apply&nbsp;for&nbsp;jobs unless they meet every&nbsp;requirement. KHP is&nbsp;dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role,&nbsp;but your experience doesn’t align with every qualification, we welcome&nbsp;you to apply anyway. You may have the qualifications / experience for this role or other opportunities at&nbsp;KHP!The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. &nbsp;As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.&nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee&nbsp;Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul> Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Bilingual Quality Evaluation Specialist

About UsThe BC Libraries Cooperative (BCLC) is a mission-driven non-profit cooperative that helps libraries help people.Our 200+ members include public and post-secondary libraries and institutions across Canada. We provide libraries and related organizations with the services, cost savings, and support they need to do great work in their communities. We provide several online services for our members which include a focus on using open-source technology and systems, as well as produce content in a variety of alternative and accessible formats, to support people in Canada with print disabilities.The BCLC houses the National Network for Equitable Library Service (NNELS) which is a digital library of books in accessible formats for readers with print disabilities. When people request books that do not yet exist in accessible formats, our job is to produce them. NNELS is funded by 8 provincial and territorial governments, as well as the federal government. For more information, please visit the&nbsp;<a href="https://nnels.ca/about/" target="_blank">NNELS Website</a>.The BCLC has a distributed workforce of over 40 people working across three time zones.&nbsp;Visit this link for&nbsp;<a href="https://bc.libraries.coop/about/" target="_blank">a detailed overview of our work at the BCLC</a>.&nbsp;About the RoleReporting to the NNELS Manager, the Product Lead is responsible for tactically leading the development, implementation, and ongoing operation of the NNELS service platform. Acting as the primary point of contact for technical development and staff that utilize the platform, this role bridges coordination between the NNELS Manager, Developers and the Systems Team, and the Outreach/Support and Content/Production staff.The Product Lead will guide the continuous improvement of NNELS digital tools, systems, and workflows, ensuring they are accessible for assistive technologies, stable, and responsive to user and partner library needs. This includes managing the NNELS.ca website and associated platforms, identifying system needs and improvements, coordinating implementation, and ensuring robust internal documentation and reporting processes on key performance measures and stats. This role supervises staff and contractors directly involved in technical development, website/content management, and Tier 1–2 technical support and works collaboratively with Outreach and Content staff on platform-related activities.Key ResponsibilitiesProduct Development &amp; Technical Oversight<ul><li>Manage requirements and oversee the development and day-to-day technical operations of the NNELS digital platform (including nnels.ca, accessiblepublishing.ca, accessiblelibraries.ca)</li><li>Supervise and coordinate the work of internal and external developers, ensuring timely delivery, quality, and adherence to accessibility standards</li><li>Collaborate closely with the BCLC Systems Team to plan and guide software development, platform improvements, integrations, and service availability/uptime.</li><li>Monitor system performance, including authentication processes and integrations with external Integrated Library Systems (ILS) APIs</li><li>Coordinate acceptance testing, code reviews, and release cycles with developers and the NNELS team, and ensure the platform is accessible with assistive technologies&nbsp;</li></ul>Client Service&nbsp;<ul><li>Supervise staff providing support to libraries and users and work with technical staff and developers to solve complex issues </li><li>Ensure technical training and support documentation is developed, maintained, and updated as systems evolve</li><li>Work closely with the NNELS core team to meet expectations for new content and library adoptions, including related software or systems</li><li>Analyze user feedback, usage data, and trends to understand needs and to inform the priorities for the service</li><li>Develop and maintain technical training and support documentation</li><li>Oversee website and platform content to ensure it remains accurate and current, including resources, forms, and FAQs, delegating updates as appropriate</li></ul>Team Leadership and Administration<ul><li>Provide supervision, guidance, and performance feedback to staff/contractors supporting platform development, content management, and technical support</li><li>Work collaboratively with Outreach and Content/Production staff to ensure digital platforms meet service needs and support library adoption</li><li>Track technical development timelines, risks, and deliverables, and communicate progress and issues clearly to the NNELS Manager and BCLC Systems Team</li><li>Assist in managing project budgets related to software development and digital infrastructure</li><li>Represent NNELS in conversations with technology vendors and partners</li><li>Provide regular updates to the NNELS Manager on the use of the NNELS platform</li><li>Compile monthly reports on service usage and system performance</li><li>Assist in administrative duties related to technology contracts, invoicing, and partner coordination</li><li>Provide additional administrative assistance and support to the NNELS Manager as needed</li><li>Other duties as assigned by NNELS and BCLC management</li></ul>Qualifications&nbsp;<ul><li>A combination of education and experience in technology, product management, digital media, or a related field</li><li>Proven experience managing technical products or services, ideally in the nonprofit or library sectors</li><li>Demonstrated ability to define, document, and manage complex system requirements and improvements</li><li>Strong project management skills, including experience coordinating cross-functional teams and managing competing priorities</li><li>Excellent communication skills with the ability to effectively communicate complex ideas to both technical and non-technical audiences </li><li>Data driven with strong analytical skills with the ability to define measurements of success and impact of a product </li><li>Experience with digital repositories, content management systems (e.g., Drupal, WordPress), or similar platforms, with a working understanding of relational databases</li><li>Experience with accessibility standards, user-centered design, and inclusive service delivery </li><li>Knowledge of cloud storage and integration with external systems or APIs </li><li>Familiarity with version control systems (e.g., Git) and collaboration tools (e.g., Microsoft 365, project management software)</li><li>Ability to work collaboratively with individuals and groups in a distributed and remote work environment</li></ul>Compensation<ul><li>This is a full-time (35 hours per week) permanent position </li><li>Anticipated start date is October 2025</li><li>The compensation range is $80,000 - $90,000/yr depending on experience</li><li>The BCLC has family friendly workplace policies including generous annual vacation allotment of four (4) weeks, a week’s closure in late December, and a flexible work culture that supports staff well-being</li><li>There will be a three (3) month probation period starting the first day of employment </li><li>After a 60-day holdback period, the successful candidate will be enrolled in an employer-paid extended medical and dental package for employees and their dependents that includes a health spending account</li><li>After six (6) months, the successful candidate will be enrolled in the Municipal Pension Plan, a defined pension plan</li></ul>Must provide own internet and computer. The BCLC operates as a "bring your own device" (BYOD) environment, requiring contractors and employees to supply and maintain their own suitable equipment.How to Apply&nbsp;To apply, please submit your application (<a href="https://accessiblelibraries.ca/resources/checklist-creating-accessible-documents/" target="_blank">in an accessible format)</a> to <a href="mailto:office@bc.libraries.coop" target="_blank">office@bc.libraries.coop</a>with the email subject line “Product Lead”. The application deadline is September 14, 2025.Submission format: When submitting your application please name and save your attachments in WORD or PDF format with your first and last name in the title, such as: “FirstnameLastname Resume Product Lead.pdf” and “FirstnameLastname Cover Letter Product Lead.pdf”.**Please note: Applicants are kindly requested to submit their resume and cover letter in an accessible format. Please refer to the following&nbsp;<a href="https://accessiblelibraries.ca/resources/checklist-creating-accessible-documents/" target="_blank">checklist</a> for detailed instructions.Candidates must clearly indicate how they meet the position requirements.&nbsp;We thank all applicants in advance, however only applicants living in and authorized to work in Canada will be considered. Only shortlisted candidates will be contacted. No phone calls please.&nbsp;Interviews with short-listed candidates will be held virtually (via Microsoft Teams or Zoom).&nbsp;The hiring process will consist of one (1) or two (2) interviews and reference checks.&nbsp;We are committed to creating a diverse, equitable and inclusive workforce. We encourage women, people with disabilities, people of Indigenous ancestry, people of colour, LGBTQQIP2SAA individuals and members of other diverse communities to apply for careers with our organization.

The BC Libraries Cooperative

NNELS Product Lead (1 Position)

​DATE: August 26, 2025​&nbsp; LOCATION:&nbsp;&nbsp;Toronto, ON – The Path Home Bathurst&nbsp; COMPENSATION: $50,409 - $59,904 annually proratedLOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;To help fulfill its mission, LOFT is hiring a&nbsp;Full-time Permanent Administrative Assistant.Job Summary&nbsp; The Administrative Assistant renders a range of services pertaining to the coordination and operation of the administrative, financial and bookkeeping functions of the program. General clerical coordination includes typing, filing, photocopying, stationary control, and receptionist duties. Financial and bookkeeping duties include maintaining program petty cash, client’s monies in trust, and payroll duties for the Program. In addition, the Administrative Assistant ensures that the established accounting requirements and practices are implemented in accordance with LOFT Community Services policies and procedures. This position requires an individual to have highly developed computer and bookkeeping skills, the ability to follow through independently on assigned projects, have a good understanding of social services especially in regards to older adults and seniors with special needs, display a high degree of organizational skills along with a high level of maturity, tact and the ability to relate effectively to people at all levels. This position also has a high degree of interaction with clients.&nbsp; What You Will Do&nbsp; 1.&nbsp;Reception&nbsp;<ul><li>Answer the telephone and provide appropriate information to callers.</li><li>Direct calls to the appropriate personnel.</li><li>Greet all visitors and provide them with appropriate information as to their needs and requests.</li></ul>2. Secretarial&nbsp;<ul><li>Type correspondence, reports, schedules and other materials for the Director, supervisory and other staff, if required.</li><li>Open and distribute all incoming mail in a timely fashion</li><li>Preparation and upkeep of all program records (i.e. Correspondence, files, filing system etc.) in an organized and up-to-date fashion.</li><li>Ensure that all office equipment is in good order and properly maintained.</li><li>Maintain stationary supply levels and place orders accordingly.</li><li>In liaison with the Director, ensure inventory of form letters, general forms, program information, manuals and mailing lists are maintained.</li></ul>3. Financial/Bookkeeping&nbsp;<ul><li>Prepare and disburse petty cash; monitors all receipts and allocates to the appropriate accounts. Supervision of the petty cash and Monies in Trust cash boxes on a daily basis.</li><li>Coordinate and complete all banking functions pertaining to the program as required.</li><li>Receive and check that supplier invoices are legitimate and forwarded to the appropriate staff personnel for authorization. Once authorization is received, forward to LOFT Community Services in a timely fashion to meet specific discount periods and accounting deadlines. Maintains invoice/warranty files for purchases, where applicable.</li><li>Complete all required accounting documentation in a timely fashion and forward to the Program Director and LOFT Community Services Financial Services.</li></ul>4. Work with Tenant&nbsp;<ul><li>Provide social/emotional support to tenants, as required.</li><li>Assist with social/recreational programs for tenants, as required.</li><li>Assist and deal with the day-to-day questions and general concerns/needs of the tenants.</li><li>Assist with completing Work Orders for clients and staff</li></ul>5. Other Duties and Responsibilities:&nbsp;<ul><li>Report any situation, which could be of a serious nature regarding the Program and /or the tenants to the Director and/or their delegate.</li><li>Follow all Fire Procedures and assist in any emergency situation, as needed.</li><li>Other responsibilities as delegated by the Director or their delegate which pertain to the administrative and bookkeeping functions of the Program.</li></ul>What You Bring&nbsp; Must Haves<ul><li>Completion of a degree/diploma from a recognized post-secondary institution or equivalent with training in a field which is relevant to the position;</li><li>Knowledge of the work of a social service organization;</li><li>Senior administrative support experience (filing, bookkeeping, payroll, office procedures)</li><li>Maturity of judgment with excellent verbal and written communication skills;</li><li>Ability to maintain confidentiality with tenant information and other senior level communication with professionalism and tact; Ability to interact with older adults and seniors who have special needs (mental illness, addictions, and physical/health challenges) in a caring and compassionate manner;</li><li>Demonstrated administrative support skills, high words per minute, and accuracy, knowledge of modern office equipment and computer technology including Word and Excel;</li><li>Demonstrated financial accounting skills;</li><li>Ability to work effectively in a team oriented environment;</li><li>Ability to meet deadlines, which may require flexibility in work schedule;</li><li>Well-developed telephone and interpersonal skills;</li></ul>Work Environment&nbsp; Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to second hand smoke while performing their job duties.What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;September 9, 2025

LOFT Community Services

Administrative Assistant_FT-Perm

CASE MANAGER, SOCIAL WORKER&nbsp;(CM-SW)Acquired Brain Injury (ABI) Crisis TeamOne (1) Bargaining Unit, Permanent Full-Time PositionMonday-Friday, 9:00am-5:00pmCompensation: $35.07/hour-$39.07/hour&nbsp;About CotaCota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at&nbsp; <a href="https://cotainspires.ca/" target="_blank">https://cotainspires.ca/</a>Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.Role OverviewThe CM-SW is responsible for working with clients and their families in the community. The CM-SW provides crisis support for individuals with an acquired brain injury, who may also be experiencing mental health and/or substance use challenges, a dual diagnosis, and/or are experiencing homelessness or are at risk of homelessness.The Case Manger is responsible for providing services to COTA Health (Cota) service users in a manner consistent with Cota’s Mission, Vision and Values.About the TeamThe CM-SW, with the support of an Individual Support Worker (ISW), will work collaboratively to support the needs of individuals and their families requiring urgent case management support.Primary Responsibilities:<ul><li>Counselling and educating service users, families, and various support systems the target population being served. </li><li>Interviewing individuals, families and significant others to assess service users’ social, emotional, physical and mental impairments, as well as financial needs</li><li>Assisting service users in obtaining appropriate community resources for financial support, such as ODSP, Ontario Works, supportive housing, etc</li><li>Obtaining a thorough social history in a timely manner with each new service user and bringing relevant concerns to the attention of all team members</li><li> Individualized psychoeducation for families about the service user’s illness or disability and the role of the family and other significant people in the therapeutic process</li><li>Supporting service user self-determination in relation to legal matters (charges, diversion, probation, CTOs, SDMs, PGT- guardianship, POA, Mental Health Advance Directives and PHIPA)</li></ul>Other Responsibilities:<ul><li>Maintains current certification and/or up-to-date training in identified “Required Training” areas</li><li>Adheres to all Cota’s policies and procedures and follows established applicable program guidelines, procedures and practices</li><li>Adheres to all applicable legislation, particularly the Ontario Human Rights Code</li><li>Comply with all Health and Safety policies and procedures to ensure every reasonable precaution is taken for the protection of workers and clients and that health and safety concerns or incidents are responded to promptly</li><li>Works cooperatively, respectfully and constructively with clients, team members, management, other service providers, and external stakeholders</li><li>Ensure that the confidentiality of clients, employees and Cota information is always maintained</li><li>Undertakes other related and/or delegated duties, as assigned</li></ul>Qualifications:Education:<ul><li>Bachelor’s degree in social work and must have registration with appropriate professional association</li></ul>Experience:<ul><li>Two years’ experience working with adults living with acquired brain injury</li><li>Experience working serious mental illness and substance use challenges would be considered an asset</li><li>Experience working in the community</li></ul>Knowledge &amp; Skills:<ul><li>Excellent clinical knowledge relevant to the target population being served and/or unique role, as demonstrated through specialized training, or previous work experience</li><li>Excellent clinical assessment/support skills relating to the specific target population</li><li>Sound knowledge of community resources relevant to the target population being served and/or demonstrated ability to search for applicable resources/information</li><li>Excellent interpersonal and communication skills (verbal and written) High level of computer literacy in relation to systems/applications used in the role (Word, E-mail, Internet).</li><li>Good judgment and ability to work independently as well as cooperatively with others</li><li>Ability to solve problems and make recommendations to resolve issues</li><li>Effective team player</li><li>Sensitive to challenges experienced by marginalized population groups such as poverty, access issues, mental health and addictions</li></ul>Other:<ul><li>Flexibility and willingness to work varied ‘regular’ work patterns to suit the needs of the program</li><li>Must have access to a vehicle. (Please note that access to a vehicle means owning, borrowing, or renting the vehicle. Alternatively, using ride services, such as Uber, cab, and taxis at no cost to Cota)</li></ul>Application Details:Please complete the application below before September 2, 2025 at 4:00pm.&nbsp;Cota is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. We are respectful of each individual's dignity, unique experience, potential and protected rights under the Ontario Human Rights Code. As an equal opportunity employer, we are dedicated to ensuring our workforce reflects the diversity of the communities that we serve.Benefits:Upon successful completion of a three-month period of employment, permanent full-time and permanent part-time staff working more than 20 hours per week will be eligible for employer-paid group insurance benefits. These employer-paid benefits will include: &nbsp;<ul><li>Extended health care </li><li>Life insurance </li><li>Accidental death and dismemberment insurance </li><li>Dental care </li><li>Travel assistance </li><li>Vision care&nbsp;</li></ul>Permanent full-time and permanent part-time staff working more than 20 hours per week are also required to enroll in employee-paid long-term disability coverage.Additional Information:Interview Process:&nbsp;Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.&nbsp;Screening Process: Please note that Cota uses AI to screen potential applicants for all roles.We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.&nbsp;Thank you, Cota's HR Department.&nbsp;__________________________________________________________________&nbsp;Hope, respect, dedication, equity, accountability, teamwork, and innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact <a href="mailto:hr_recruitment@cotainspires.ca" target="_blank">hr_recruitment@cotainspires.ca</a>

Cota

Case Manager, Social Worker

As a Growling Beaver event day volunteer, you will help raise awareness about Parkinson's in your community while having fun doing it! Event day volunteers provide support in a variety of ways. By helping with pre-event set up and registration on Friday, cheering on riders as they complete the route, supporting participant registration, helping with set up, and everything in between, volunteers are an important component of a successful event.We are looking to fill the following volunteer shifts:Friday, October 3, 20254:00-6:30PM - Registration4:00-6:30PM - Merchandise sales4:00-6:30PM - Beaver mascotSaturday, October 4, 20255:45-10:30AM - Registration7:00AM-12:00PM - Merchandise sales&nbsp;7:30-10:40AM - Windswept Cider Checkpoint8:40AM-12:25PM - Kimberley General Store/Justin's Oven Checkpoint12:00-2:00PM - Bayview Park Pavilion Checkpoint10:15AM-12:05PM - Rock Union Checkpoint10:00AM-1:55PM - Kolapore Checkpoint12:00-4:00PM - Merchandise sales12:00-4:00PM - Beaver mascot12:00-4:00PM - Information booth10:00AM-4:15PM - Rob Roy - Osprey Museum Checkpoint12:00-5:30PM - Finish line welcome crewAfter you sign up, a Parkinson Canada Event Coordinator will be in touch with you to discuss the schedule and assign you to your shift. Together, let's make a difference in the lives of people living with Parkinson's!Age Requirement&nbsp; Volunteers must be at least 12 years old to volunteer without a parent or guardian for this event. If an adult would like to register a youth aged 11 or younger to volunteer with them, please connect with Volunteer Engagement at <a href="mailto:volunteer@parkinson.ca" target="_blank">volunteer@parkinson.ca</a> for assistance.&nbsp;

Parkinson Canada

Event Day Volunteers - Growling Beaver

Join the Fight. Cheer Loud. Make a Difference.Be part of Wellwood’s 27th Annual Walk/Run/Wheel and help us Kick Cancer’s Butt!We’re looking for enthusiastic Race Marshal Volunteers to line the route, cheer on participants, and help guide them along the course. Your energy and encouragement can be the boost racers need to cross that finish line.Bring your friends, family, and neighbours—the more voices cheering, the better! 💡 Perfect for high school students: earn 4 volunteer hours while making a real impact.Come out, have fun, and be the wind beneath our racers’ feet!

Wellwood Cancer Support Centre

Race Marshal Volunteer

Queensway Carleton Hospital Foundation is seeking an experienced and effective Donor Relations and Data Entry Manager who will be responsible for maintaining and managing the organization's database, ensuring data accuracy, and supporting fundraising and outreach efforts. The key functions of the role are in ensuring data accessibility, implementing security measures, and troubleshooting issues. The successful candidate will handle data entry, reporting, donor management, and training staff on database usage. Reporting to the Annual Giving and Donor Relations Director, the Donor Relations and Data Entry Manager provides a high level of service and coordination to donors and Foundation staff in matters related to donor engagement and database management.Core responsibilities include:<ul><li>Database Management</li><li>Reporting and Data Analysis</li><li>Donor Relations and Stewardship</li><li>Financial Management</li><li>Volunteer Management</li></ul>Knowledge and Experience:•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated excellent written and oral communication skills.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Expert knowledge of Raiser’s Edge is required.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience in volunteer management and staff supervision is considered an asset. •&nbsp;&nbsp;&nbsp;&nbsp;Committed to ethical fundraising practices and guidelines. •&nbsp;&nbsp;&nbsp;&nbsp;High level of attention to detail and accuracy. •&nbsp;&nbsp;&nbsp;&nbsp;Dependable, flexible, and resourceful with excellent team and interpersonal skills•&nbsp;&nbsp;&nbsp;&nbsp;Undergraduate degree or diploma—preferably in fundraising/development, business, or a related field.

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