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Treasure Tails retail store is part of the Georgian Triangle Humane Society and raises money by selling high quality home décor, women’s apparel, collectables, antiques and more, generously donated by our community.All profits from sales go directly to supporting the Animal Centre and Treasure Tails is one of the GTHS’ largest fundraisers.Description As a Treasure Tails Customer Service Volunteer, you will report to the Store Manager and will be responsible for the day-to-day customer service operations at the store, including sales, interacting with customers, money transactions, light housekeeping of the store premises and arranging items for display. You will also be expected to promote awareness of the GTHS, its public programs, promotions and the Animal Centre. Time Commitment Customer Service shifts run Sunday to Wednesday from 10.45am until approximately 3.30pm, and Thursdays, Fridays and Saturdays from 9.45am until approximately 1pm or from 1pm until approximately 5pm. Available volunteer opportunities are noted at the bottom of this posting. Volunteers are expected to familiarize themselves with new items instore and special promotions at the start of their shift. A minimum commitment of 6 months is required. Roles and Responsibilities Main areas of responsibility:<ul>	<li>Provide assistance and excellent customer service to customers instore</li>	<li>Respond to telephone / in person enquiries</li>	<li>Coordinate with donors to book computerized donations appointments</li>	<li>Proactively promote items on special offer</li>	<li>Handle money and electronic sales transactions</li>	<li>Record purchases by hand</li>	<li>Wrap / bag purchases</li>	<li>Regularly sanitize counter</li>	<li>Monitor customers’ movements and blind spots for theft prevention purposes</li>	<li>Respond to / refer enquiries relating to GTHS services and the animal centre</li>	<li>After closing, tally day’s transactions, then photograph and email/text Daily Receipts slips</li>	<li>Sweep / vacuum and mop prior to store opening or after closing</li>	<li>Follow appropriate protocol, policies and procedures</li></ul>Assistance when store is less busy:<ul>	<li>Assist with acceptance of items being donated, if / as appropriate</li>	<li>Assist with merchandising of incoming goods and / or filling gaps post-sale (hanging and on shelves)</li>	<li>Tidy and replenish jewellery and watch displays, as appropriate</li>	<li>Dusting and maintain tidy store</li></ul>Qualifications<ul>	<li>18 years of age or older</li>	<li>A recent police check is required</li>	<li>Dependable and self-motivated</li>	<li>Have a strong work ethic</li>	<li>Retail or customer service experience is helpful but not a requirement</li>	<li>Able to engage with the public, in an outgoing and polite manner, on behalf of Treasure Tails and the GTHS</li>	<li>Comfortable using the telephone and an electronic calendar (such as Outlook)</li>	<li>Able and comfortable photographing and emailing images from personal cellphone</li>	<li>Able to add, subtract and calculate percentages (a calculator is available)</li>	<li>Confident handling money and sales transactions</li>	<li>Able to stand for several hours, to climb a short step ladder, to assist with occasional heavy loads (large décor pieces or furniture), as well as housekeeping to keep surfaces and floors clean</li></ul>

Georgian Triangle Humane Society

Customer Service Volunteer – Treasure Tails

Be Part of Something Transformative with Community Living Guelph Wellington!&nbsp;Are you passionate about making a meaningful impact in the lives of people with developmental disabilities? Do you want to be part of an organization that champions inclusivity, fosters community connections, and inspires personal growth? Community Living Guelph Wellington (CLGW) invites you to join our board of directors and bring your expertise to an organization that is dedicated to ensuring that every individual we support lives life to the fullest.&nbsp;Our Mission: We support people with developmental disabilities to live their lives to the fullest. Our Vision: A community where people with developmental disabilities live their best life.&nbsp;Our Values:&nbsp;• Nurture Potential – Unlock the unique strengths and talents of every individual.&nbsp;• Respect Uniqueness – Celebrate diversity and individuality.&nbsp;• Uphold Accountability – Earn trust through transparency and integrity.&nbsp;• Pursue Excellence – Continuously strive for outstanding service and support.&nbsp;About Us&nbsp;CLGW is a leading community-based, not-for-profit organization that serves over 900 adults in Guelph and Wellington County. We offer diverse programs that empower people with developmental disabilities to connect with their community—through employment, volunteer work, housing, and recreational opportunities.&nbsp;Why Join Our Board?&nbsp;As a CLGW Board Member, you will do more than just sit in a room—you will be a vital part of shaping the future of our organization and the lives of the people we serve. Our board brings together individuals with diverse skills and perspectives who share a commitment to helping our community thrive. As a director, you will take on a role of trust, accountability, and visionary leadership, guiding our organization’s direction and serving as a steward of our community’s faith and resources.&nbsp;Who We’re Looking For&nbsp;If you are driven by the opportunity to make a positive, lasting impact and feel energized by our mission, vision, and values, then you are exactly who we are looking for. We are especially interested in individuals who bring to our team a strong accounting background and interest in taking on the role of secretary treasurer and lead of our Finance, Risk &amp; Quality Committee. &nbsp;Essential requirements: • You are at least 18 years old. • You have experience, skills, and knowledge in one or more of our sought-after expertise areas. • You are able to commit approximately 4 hours per month for a minimum two-year term. • You live in Guelph or Wellington County.&nbsp;Why CLGW?&nbsp;CLGW is committed to creating an inclusive, diverse, and equitable environment. We believe that everyone belongs, and welcome applications from all corners of our community. Join us to help create a world where everyone has the chance to reach their full potential!

Community Living Guelph Wellington

Board of Directors

Request&nbsp;for&nbsp;Proposal&nbsp;(RFP)Language Interpretation ServicesThe&nbsp;Vaughan&nbsp;Community&nbsp;Health&nbsp;Centre (VCHC)&nbsp;is seeking a qualified language interpretation company to provide comprehensive interpretation services. These services will support our commitment to accessibility and effective communication for clients with limited English proficiency or those who are deaf or hard of hearing.BACKGROUNDThe Vaughan Community Health Centre (VCHC)&nbsp;is a non-profit, community-governed organization funded by the Ontario Health Central and the Ontario Ministry of Health. VCHC provides primary health&nbsp;care, health promotion, illness prevention and community-based programs to meet the needs of Northern York Region and Western York Region residents using an interdisciplinary staff team approach.&nbsp;In particular, we&nbsp;serve those people experiencing barriers to accessing health care services due to culture, language, age, chronic illness, or the like. As part of the health promotion framework of our services, we work in partnership with other community-based health and social service organizations to address individual, family, and community needs.&nbsp;&nbsp;INTRODUCTIONVCHC invites qualified language interpretation vendors to submit a proposal for comprehensive professional interpretation services which include over-the-phone interpretation (OPI), video remote interpretation (VRI), face-to-face (on-site) interpretation, and American Sign Language (ASL). The services will support our linguistically diverse client base across a range of contexts including healthcare, mental health, and social services.SCOPE OF SERVICE AND PROPOSAL DETAILSThe Vendor must include the following details in the proposal:<ol><li>Interpretation Modalities</li></ol>Description of delivery service methods for each modality offered:<ul><li>Over-the-Phone Interpretation (OPI)</li><li>Video Remote Interpretation (VRI)</li><li>Face-to-Face (On-Site) Interpretation</li><li>American Sign Language (ASL) – both VRI and on-site</li></ul>2. Language Coverage and Certification<ul><li>Range of languages offered</li><li>Number of interpreters trained for each language and their availability&nbsp;</li><li>Interpreter qualifications including training on privacy, confidentiality</li></ul>&nbsp; 3. Pricing Structure&nbsp; &nbsp;Provide a detailed breakdown of pricing, including but not limited to:<ul><li>Per-minute or per-hour rates for:<ul><li>Over-the-Phone Interpretation (OPI)</li><li>Video Remote Interpretation (VRI)</li><li>Face-to-face (on-site) Interpretation</li><li>ASL interpretation – both VRI and on-site</li></ul></li><li>Any minimum usage fees or session durations</li><li>No show/cancellation fees</li><li>Travel costs or surcharges (for on-site)</li><li>ASL-specific rates</li><li>Volume discounts or tiered pricing</li><li>Subscription or license fees for reporting tools (if applicable)</li><li>Setup or integration fees (if applicable)</li></ul>4. Booking &amp; Scheduling Procedures<ul><li>Describe how services are requested (e.g., portal, phone, email)</li><li>Availability (24/7, business hours)</li><li>Advance notice required</li><li>Emergency/urgent request handling &nbsp;</li></ul>5. &nbsp;Service Delivery Timeline<ul><li>Average response times and service availability</li><li>Minimum lead time for scheduling on-site interpreters</li><li>ASL interpreter availability standards</li></ul>6. Quality Assurance &amp; Issue Resolution&nbsp; &nbsp; &nbsp;Describe customer support structure and procedures for handling:<ul><li>Inappropriate interpretation</li><li>Technical issues (e.g., call drops, video/audio problems)</li><li>Billing discrepancies</li></ul>Include:<ul><li>Response time SLA (Service Level Agreement)</li><li>Contact methods for support</li><li>Escalation paths</li></ul>7. Invoicing and Financial Requirements7.1 Invoice Frequency<ul><li>Weekly, bi-weekly, or monthly</li><li>Payment terms (e.g., Net 30) &nbsp;</li></ul>7.2 Invoice StructurePlease include a sample invoice template. Each invoice should include:<ul><li>Service date and time</li><li>Client ID or department</li><li>Interpreter ID (if applicable)</li><li>Modality used</li><li>Language</li><li>Duration or session time</li><li>Total charge (Sub Total, Tax &amp; Total)</li><li>Summary of services by category (optional)</li></ul>8. Technical and Reporting/Analytics RequirementsThe Vendor must provide:<ul><li>A secure and reliable platform for delivering remote services (e.g. OPI and VRI)</li><li>Data security and privacy measures</li><li>Real-time and scheduled access to a web-based portal or reporting tool for:</li><li>Budget monitoring</li><li>Access to invoices</li><li>Usage statistics</li><li>Service type utilization (by language, modality, organization, etc.)</li><li>Client profile insights (e.g. top 10 languages used, etc.)</li><li>No show/cancellation trends</li><li>Downloadable reports</li><li>Data export capabilities in Excel/CSV format</li><li>Please include sample service reports &nbsp;</li></ul>9. Vendor Qualifications and ExperiencePlease include the following (and more):<ul><li>Company profile, experience, and qualifications</li><li>Types of clients served, and size of organizations served</li><li>Geography of service delivery</li><li>Experience in serving racially diverse and vulnerable clients in non-profit, community-based healthcare, mental health, and social services settings</li></ul>10. Proposal to include the following appendices:<ul><li>Appendix A: Sample Invoice Template</li><li>Appendix B: Sample Service Report</li><li>Appendix C: List of 3 client references</li></ul>EVALUATION CRITERIAProposals will be evaluated on the following criteria:<ul><li>Service capabilities and range of languages offered</li><li>Experience and references</li><li>Pricing and cost-effectiveness</li><li>Reporting and analytics capabilities</li><li>Compliance with data security standards</li><li>Customer support and account management</li></ul>SUBMISSION DETAILSTimelineProposal Submission Deadline: September 12, 2025&nbsp;Anticipated Start Date: November 2025&nbsp;Please submit your proposal electronically to&nbsp;<a href="mailto:ychau@vaughanchc.com" target="_blank">ychau@vaughanchc.com</a> by September 12, 2025 by 5:00pm. Questions for this RFP may be directed to Yuki Chau by September 9, 2025.Thank you for your interest!

Vaughan Community Health Centre

Request for Proposal (RFP) Language Interpretation Services

This is a board-level position with a small nonprofit that is currently totally volunteer-driven.&nbsp; You will be HR for the organization. Previous incumbents have created templates for job descriptions (a senior volunteer as well as a university intern have held this position).&nbsp;The volunteer coordinator helps other board members / project leads find the people they need to move the needle on helping single senior women find compatible homemates.&nbsp;See <a href="https://swlt.ca/what-we-do/volunteering-swlt" target="_blank">https://swlt.ca/what-we-do/volunteering-swlt</a> for more information.

Senior Women Living Together

Volunteer coordinator

Job Location:&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Woodview Head Office- 69 Flatt Road, Burlington, ONJob Title:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Director of Business TransformationProgram:&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Senior Leadership TeamPosition: &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full-Time Contract (One-year with possibility of extension)tSalary:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Starting at $125,000 annuallyReports to:&nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Executive Director, with occasional reporting to Board of DirectorsStart Date:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ASAPApplication Deadline:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;September 11, 2025Make a lasting impact—lead innovation, strategy, and growth in a role that strengthens lives and communities.What We Do &nbsp;Woodview Mental Health &amp; Autism Services offers a broad spectrum of services for children, youth and their families facing mental health challenges.&nbsp; We work in direct partnership with children, youth and their families as well as with schools and social service agencies to ensure families are receiving the support they need, when and where they need it. “We are committed to providing individualized, client-centered services and supports based on our values of accountability, respecting others, working together, leading, innovation and learning and our commitment to staff”.Woodview goes above and beyond to engage individuals and families by providing high quality mental health and autism services and supports that inspires hope and strengthens lives.Woodview is funded by the Ministry of Health and the Ministry of Children, Community and Social Services. This funding is supported by private fee-based services, grants, and donations.Employees Receive &nbsp;<ul><li>A meaningful job that inspires hope and strengthens lives</li><li>A positive culture and supportive environment that offers flexibility</li><li>A commitment to wellness in the workplace as well as ongoing professional development and training opportunities</li></ul>Position Summary:It is important to Woodview to reflect a forward-thinking, strength-based approach to strategic development. This new role will be responsible for exploring innovative funding opportunities and ensuring organizational resilience.The&nbsp;Director of Business Transformation&nbsp;will be responsible for driving the sustainability and growth of Woodview’s fee-for-service programs and fundraising initiatives. The Director of Business Transformation will provide strategic leadership, focusing on both income diversification (earned and contributed) and internal systems optimization for sustainable growth. The Director of Business Transformation will lead the development of a business model for revenue-generating activities that aligns with Woodview’s overall strategic plan, emphasizing sustainability and alignment with our mission, vision, values.The Director of Business Transformation will work closely with the senior leadership team, Communications &amp; Fundraising Manager, and accounting team to forecast and evaluate the financial and operational health of the organization. The Director of Business Transformation will also collaborate, engage, and build relationships with a wide range of partners including Ministry funders, community partners, and supporters in planning processes.Job Responsibilities&nbsp;will include, but are not limited to, the&nbsp;following:&nbsp;<ul><li>Fee-For-Service Transition&nbsp;– Complete the transition from a fully funded model to a fully fee-for-service model with the development of a business model for revenue-generating activities, setting the groundwork for Woodview as a core competitor in the Ontario Autism Program landscape.</li><li>Income Diversification&nbsp;– Exploring opportunities for expansion of non-Ministry programs, including fee-for-service mental health services and other community partnership opportunities outside of Ministry funded programs.</li><li>Fundraising &amp; Development&nbsp;– Solidify Woodview’s fundraising and development plan, working closely with the Communications &amp; Fundraising Manager on the fundraising budget, targets, and goals for sustainability.</li><li>Service Transformation&nbsp;– Support Woodview through its financial and service transition to Journey to Belonging, with emphasis on solidifying Woodview as a core competitor in the adult developmental services sector.</li><li>Long–Term Strategic Planning&nbsp;– Operationalize and deploy a business model to ensure long-term sustainability and success guided by strategic goals and objectives.</li></ul>QUALIFICATIONS &amp; COMPETENCIES.<ul><li>Diploma or degree in Business Administration or related field</li><li>Post-graduate degree considered an asset (i.e. Master of Business Administration).</li><li>At least 5 years in senior leadership or strategic management roles, ideally in non-profit, healthcare, social services, mental health, autism or developmental services sectors.</li><li>Experience developing business plans and models informed by data and guided by strategic goals and objectives.</li><li>Demonstrated success in strategic planning and organizational change management.</li><li>Familiarity with change management methodologies&nbsp;(Prosci, ADKAR, Kotter, etc.).</li><li>Strong understanding of person-centered care and fee-for-service funding models including Ontario Autism Program and Journey to Belonging.</li><li>Strong understand of fundraising and donor relations experience.</li><li>Track record in major gift fundraising, capital campaigns, or grant acquisition.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Valid driver’s license and access to a reliable vehicle.</li></ul>How To Apply?&nbsp;Please email your letter of intent and resume to the attention of Flora Ennis at <a href="mailto:careers@woodview.ca" target="_blank">careers@woodview.ca</a> clearly identifying&nbsp;“Director of Business Transformation”&nbsp;in the subject line.We thank all candidates but only those selected for an interview will be contacted. &nbsp;Woodview welcomes applications from all qualified individuals, including individuals within employment equity categories of women, persons with disabilities, members of visible minorities and Indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. Woodview is committed to employment equity and diversity and a positive and supportive environment.&nbsp; &nbsp;

Woodview, Mental Health and Autism Services

Director of Business Transformation

Title: Senior Director-Philanthropy Planning &amp; OperationsEmployee Working Location: Partially Virtual / Hybrid (Canada)Employment Status: Permanent Full-timeThe Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment. &nbsp;&nbsp;Reporting to the Chief Development Officer and working closely with the Senior Leadership Team, the Senior Director of Philanthropy Planning &amp; Operations possesses a strong understanding of fundraising and provides leadership in establishing and maintaining strategic and operational planning processes and standards, data and information management, and business practices within the philanthropy division. This role is a member of the Philanthropy Senior Leadership team and supports strategic coordination and alignment among fundraising, marketing, and donor experience teams, promoting a One Red Cross approach within philanthropy. It ensures that work is integrated, efficient, and aligned with the strategic priorities of philanthropy and CRC, and that philanthropy teams achieve their key results. &nbsp;This role also manages and provides leadership for Philanthropic Operations, Planning &amp; Project Management, Information and Quality Management, CRC’s Website, Technology Integration, and the Call Centre. It acts as the main link and relationship manager between philanthropy and corporate services. Working with senior leadership, this role will coordinate business development efforts, including leveraging technology, and creating and applying standardised planning and business management practices and tools. This will promote consistent implementation across teams, support the growth of business management practices, and encourage an analytical approach to informed decision-making. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;In this role, you will:&nbsp; Responsibility 1: Provides Leadership to Philanthropy Strategic and Operational Planning&nbsp;In collaboration with the CDO and Senior Leadership, manages the process for developing philanthropy strategic goals and priorities on a mid to long-term (3-5 year) basis with an annual update.Aligns with the corporate planning process by leading the development and implementation of planning tools, including creating supporting materials for long-term strategic and annual operational planning.&nbsp;In collaboration with the CRC organizational Annual Operating Plan (AOP) team, leads the planning process in partnership with the Philanthropy leadership team, using the CRC’s AOP planning tools, systems, and processes, as well as the annual budget process.Establishes and leads the annual review of planning practices in Philanthropy, including the development cycle, tools, and processes to support ongoing improvement and alignment with long-term strategic goals, objectives, and outcomes. Ensures consistency with organizational planning documents and processes.Oversees and leads the coordination of reporting cycles for the Philanthropy teams, such as Monthly and Quarterly KR reporting, AOP, and Quality reporting.&nbsp;Supports the development of quarterly &amp; AOP reporting for the CDO to the executive.Supports fundraising teams in developing existing initiatives or launching new ones to increase revenue. Identifies necessary investments to sustain fundraising programs, including technologies, to facilitate discussions with CRC leadership about growth potential and improvements.Ensures that effective coordination mechanisms are established and promotes alignment and connectedness between Philanthropy and other organizational units (Support Services, other Service Lines).Supports project coordination, change management, and implementation of Philanthropy’s strategic priorities and projects as needed.Alongside the CDO and with input from the SLT, leads strategic priorities within our employee experience pillar.Contributes to building a winning team culture grounded in trust, openness, collaboration, accountability, results-focused, innovation, continuous learning, and fun. Works closely with SLT to develop DIB plans within Philanthropy and ensures teams and leadership reflect diverse perspectives.Budget and resource management. Optimizes resources to enhance revenue, impact, and efficiency.Responsibility 2: Provides Leadership to the Implementation of Philanthropy Business Management Practices and Harnessing TechnologyEncourages an analytical approach to business strategy, management, and decision-making by supporting the development of key performance indicators (KPIs), Key Results (KRs), and processes that are informed by and aligned with national KPIs and KRs for regular review and adjustment, in collaboration with the Philanthropy leadership team.Ensures that business management practices are established and integrated within Philanthropy, including necessary training on tools, systems, and processes to promote best practices. Reviews and evaluates the processes of our internal team systems and functions to support effective and efficient operations.Establishes the business management reporting and analysis structure and process to track progress and assess the performance of the philanthropic business, workforce, and financial position. Ensures that data analysts within philanthropy can easily access the necessary data and develop the appropriate and relevant reports and dashboards to support ongoing monitoring of our fundraising and donor experience initiatives.Ensures philanthropy practices adhere to all CRC corporate policies and procedures, CRA guidelines, privacy legislation, and other applicable regulations, while regularly monitoring compliance. Also ensures CRC meets all external contractual obligations.Leads philanthropy engagements with CRC Legal/Risk (insurance) and Supply Chain for reviewing agreements, contracts, and sole source requirements as appropriate.Leads the coordination of information sharing and engagement with all Philanthropy staff. This includes internal communications, town halls, Philcon, and other similar events.&nbsp;Proactively monitors evolving technology, works closely with the Technology Group, develops philanthropy’s technology roadmap, and contributes to the organization’s overall technology strategy.Ensures fundraisers utilise existing and new technology platforms. Offers tailored training programs to guarantee teams are proficient with new and existing technologies and tools.Monitors and evaluates the effectiveness and efficiency of technology, using data analytics to assess its impact on work processes and team member performance.Responsibility 3: Provides Quality and Risk Management for Philanthropy Priorities and InitiativesWorks closely with Corporate Services and Quality Management to implement improvement plans and promote an environment of ongoing quality enhancement.Assists the Quality staff in creating and overseeing a review cycle for ongoing enhancement.Supports the training and development of our fundraisers on essential fundraising platforms.&nbsp;Responsibility 4: Provides leadership to our Call CenterMonitor operational performance by analyzing call centre performance metrics to ensure best-in-class service levels and improve efficiency.Ensure ongoing process improvement by conducting regular process audits to identify areas for enhancement and implementing best practices and standard operating procedures to boost efficiency.Increase revenue by identifying and leveraging customer interactions through the call centre.Collaborate with the Sr. Director, Donor Experience, to develop and implement strategies that enhance customer retention and foster loyalty.Work with fundraising teams to coordinate call centre activities with revenue objectives.Ensure high customer satisfaction by promptly and effectively addressing customer concerns, and continuously improving service quality through implementing customer feedback mechanisms.Build and sustain strong relationships with call centre vendors.Ensure the effective use of CRM systems and other software to streamline operations, offer data-driven recommendations for operational improvements, and stay current with industry trends and advancements in call centre technology. &nbsp;What we are looking for: &nbsp;A minimum of 12 years of experience and a university degree in business, marketing, philanthropy, nonprofit management, community engagement or a related field and/or an equivalent combination of education and experience. &nbsp;PMP designation is an asset. It requires advanced expertise in strategic leadership, business growth, organizational initiatives, and a broad knowledge of diverse business issues. It also involves coordinating senior leadership to set and achieve long-term objectives.&nbsp;Experience and a deep understanding of successful relational fundraising, including mass, digital, major gifts, campaigns and corporate partnerships at national and international levels.Knowledge and experience in developing data governance, technology solutions, analytics, ethics, and compliance regulations within the charitable sector.Leadership and senior management experience, with the ability to provide strategic direction, &nbsp;mentor and motivate a diverse team, and promote a culture of collaboration and innovation.Proficiency in standard computer applications (Microsoft Office Suite), fundraising software and donor management systems, with the ability to analyze data and generate reports to inform fundraising strategies.Ability to develop, forecast and manage program budgets; implement, allocate and monitor expenditures; report on budget performance and variances to ensure financial accountability.Ability to address highly complex, abstract problems with visionary thinking, develop innovative solutions with long-term strategic impacts, and assess and mitigate risks. &nbsp;Communication, influence, persuasion, and negotiation skills to promote complex and sensitive ideas, facilitate consensus and commitment with strategically essential contacts or groups in sensitive, contentious, and political or controversial situations. &nbsp;Working Conditions: &nbsp;As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English. &nbsp;Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information. &nbsp;If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC). &nbsp;

Canadian Red Cross Society

Senior Director-Philanthropy Planning & Operations

The Executive Director administers all aspects of the Community Health Centres of Northumberland, including: the appropriate allocation, management, and use of financial and human resources; protection of CHCN assets and collaborating with the Board Philanthropy Committee on developing fundraising policy and framework to facilitate fundraising activities; fostering a positive, safe and respectful environment for CHCN staff, volunteers, students, and clients; regular communication to the Board and staff; implementation and executing the current Strategic Plan objectives, including all KPI's, and organizational compliance with all funders' required accountability standards, applicable federal, provincial and municipal legislation, regulations and standards.&nbsp;The Executive Director ensures that staff and Centre’s activities are coordinated and aligned with the Centre’s mission, strategy, purpose, values, priorities, and all health services are delivered to the community by interpreting and implementing board policies and procedures.&nbsp;The Executive Director will demonstrate strong interpersonal and leadership skills, and a commitment to the principles of health equity in an&nbsp;inter-disciplinary model that prides itself on community-based service delivery, and participatory, collaborative, team decision-making.

Community Health Centres of Northumberland

Executive Director

Who We AreStory Planet is a nonprofit in Toronto that runs arts-based creative writing workshops for students in priority TDSB schools. We help young people in grades 3–8 write stories, comics, and scripts, while building confidence, creativity, and a love of reading and writing.What We're Looking ForAs a workshop volunteer, you’ll work with kids aged 7–13—sometimes one-on-one, sometimes in small groups—helping them create, write, and share their ideas.Workshops happen during school hours, mostly in schools around Jane-Finch and Scarborough, but also in other parts of the city.We're seeking volunteers who are:<ul><li>Comfortable working with kids and ready to dive in</li><li>Creative, encouraging, and positive</li><li>Punctual and dependable</li></ul>How to ApplyPlease begin by completing our<a href="https://docs.google.com/forms/d/e/1FAIpQLSesfKHQfE9tAi-jDRvdMruqp3ZVQv1XftZkeoH_0_DkfstcHw/viewform?usp=sf_link" target="_blank">&nbsp;online application</a>!You will also need to perform a Vulnerable Sector Screening (required to work with children in TDSB schools) and attend an online training session. We will supply more details at your interview.Learn MoreLearn more about our programs at&nbsp;<a href="http://www.storyplanet.ca/" target="_blank">www.storyplanet.ca</a>.&nbsp;Questions? Email&nbsp;<a href="mailto:volunteer@storyplanet.ca" target="_blank">volunteer@storyplanet.ca</a>.

Story Planet

Volunteers for Creative Writing Workshops for Children

Position Title/Role: Eco Clubs Volunteers and Mentors&nbsp;Organization: United Nations Association in Canada&nbsp;Location: Ontario, Alberta, &amp; British Columbia&nbsp;About UNA-Canada:&nbsp;The United Nations Association in Canada (UNA-Canada) is a national charitable organization with the mandate of educating and engaging Canadians in the work of the United Nations (UN) and the critical global issues that affect us both in Canada and internationally. Established in 1946, we are as committed and relevant as ever in today’s Canada. We highlight and help Canadians live out the SDGs in our context. We grow global citizens who embrace the principles of the UN in order to build a stronger, more outward-looking Canada. Finally, we are also committed to maintaining peace and unity in Canada from grassroots to Ottawa by helping build bridges and connecting people to find common ground irrespective of political, racial or any other divide&nbsp;Learn more at <a href="https://www.unac.org/" target="_blank">https://www.unac.org/</a>&nbsp;Join the Eco Clubs Programme as Volunteers or Mentors!&nbsp;(Le français suit)&nbsp;Support Your Planet, Support Your Future&nbsp;Introducing Green Schools Volunteers Across Canada (Eco Clubs) —an exciting new programme from the United Nations Association in Canada (UNAC) and Canada Service Corps (CSC)! If you’re 12–30 years old, residing in the provinces of Ontario, Alberta, or British Columbia and passionate about helping the environment, this is your opportunity to get involved and foster tangible environmental change in your school or community!&nbsp;Eco Clubs Volunteers will participate in a wide range of activities and responsibilities:&nbsp;Start or grow an Eco Club at your school or community center&nbsp;Complete 120 volunteer hours to put towards graduation or on your resume while doing projects that matter, like tree planting, recycling drives, composting, eco-art, school garden builds, and more&nbsp;Get mentorship and leadership training&nbsp;Join workshops to connect with other environmental changemakers across Ontario, Alberta &amp; BC&nbsp;Learn how to design campaigns and mobilize others into taking climate action&nbsp;Get recognized for your work and inspire your school and community&nbsp;&nbsp;Earn an official completion certificate from the United Nations Association in Canada&nbsp;Meet other passionate youth working towards driving environmental change&nbsp;Get awesome swag and opportunities for paid travel to attend workshops&nbsp;The programme will span across all youth demographics, with a special focus on Indigenous and underrepresented youth, because meaningful climate action should include everyone. By participating, you’ll gain skills, experience, meet new friends, and be a part of growing positive change in your community.&nbsp;Applications are open now for both youth volunteer participants and youth mentors!&nbsp;The climate crisis needs leaders. Eco Clubs is your chance to become one of them!&nbsp;&nbsp;Apply Now&nbsp;Volunteer Application: <a href="https://forms.office.com/r/ZgGhNCRnuv" target="_blank">https://forms.office.com/r/ZgGhNCRnuv</a>&nbsp;Mentor Application: <a href="https://forms.office.com/r/Xz4i0kJDS2" target="_blank">https://forms.office.com/r/Xz4i0kJDS2</a>&nbsp;Application will close on September 28, 2025!&nbsp;Soutenez votre planète, soutenez votre avenir&nbsp;Voici les Volontaires des écoles vertes au Canada (Eco Clubs) — un nouveau programme passionnant de l’Association canadienne pour les Nations Unies (ACNU) et du Corps de service du Canada (CSC) !&nbsp;Si vous avez entre 12 et 30 ans, que vous vivez en Ontario, en Alberta ou en Colombie-Britannique et que vous êtes passionné·e par l’environnement, c’est l’occasion idéale de vous engager et de favoriser un changement environnemental concret dans votre école ou votre communauté!&nbsp;Les bénévoles des éco-clubs participeront à un large éventail d’activités et de responsabilités :&nbsp;Créer ou développer un Eco Club dans votre école ou centre communautaire&nbsp;Réaliser 120 heures de bénévolat reconnues pour l’obtention d’un diplôme ou valorisées sur votre CV, en menant des projets qui comptent : plantation d’arbres, campagnes de recyclage, compostage, art écologique, création de jardins scolaires, et bien plus encore&nbsp;Bénéficier d’un mentorat et d’une formation en leadership&nbsp;Participer à des ateliers pour rencontrer d’autres artisans du changement environnemental en Ontario, en Alberta et en Colombie-Britannique&nbsp;Apprendre à concevoir des campagnes et à mobiliser d’autres personnes pour agir en faveur du climat&nbsp;Être reconnu·e pour votre engagement et inspirer votre école et votre communauté&nbsp;Le programme est ouvert à tous les jeunes, avec une attention particulière portée aux jeunes autochtones et aux jeunes issus de groupes sous-représentés, car une action climatique significative doit inclure tout le monde.&nbsp;En participant à ce programme, vous développerez des compétences, acquerrez de l’expérience, ferez de nouvelles rencontres et contribuerez à un changement positif dans votre communauté.&nbsp;Les candidatures sont désormais ouvertes pour les jeunes bénévoles et les jeunes mentors!&nbsp;La crise climatique a besoin de leaders, et les Eco Clubs vous offrent l’opportunité de devenir l’un d’eux!&nbsp;Postuler Maintenant&nbsp;Candidature pour devenir bénévole: <a href="https://forms.office.com/r/ZgGhNCRnuv" target="_blank">https://forms.office.com/r/ZgGhNCRnuv</a>&nbsp;Candidature pour devenir mentor: <a href="https://forms.office.com/r/Xz4i0kJDS2" target="_blank">https://forms.office.com/r/Xz4i0kJDS2</a>&nbsp;Les candidatures se clôtureront le 28 septembre 2025!&nbsp;

United Nations Association in Canada

Eco Clubs Volunteers and Mentors

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YOUTH WELLNESS HUBS ONTARIO (YWHO) NURSE PRACTITIONER 

TNO - The Neighbourhood Organization (TNO) is a well-established community-based social 
and health service agency providing a wide range of programs and services supporting low-
income and newcomer communities across Ontario and sometimes across different provinces 
through online services and referrals. We are seeking one Nurse Practitioner (NP) for the 
Thorncliffe Park YWHO, to join our team in a permanent part-time role. TNO is a great place 
to work and we make a difference in the communities we serve. 

The Nurse Practitioner (NP) will work as a member of a diverse interdisciplinary team to 
support youth health and wellness, including those facing mental health and substance use 
challenges. The NP provides leadership and promotes excellence in care from a primary care 
perspective in all areas of Advanced Practice Nursing. The ideal candidate will hold a Master’s 
degree in Nursing (MSN) or Doctor of Nursing Practice (DNP) with a focus on Primary Care 
and be registered with the College of Nurses of Ontario (RN-Extended Class) in good 
standing. They must be authorized to prescribe controlled substances and have completed 
the Nurse Practitioner exam. Clinical expertise in youth health, including experience with 
children, youth, and young adults, is required, as well as proficiency in mental health 
assessment and treatment. Experience in community healthcare, particularly with youth, is 
essential, along with strong critical thinking, problem-solving, and leadership skills. A 
commitment to continuous learning, including subspecialty education in Mental Health and 
Addictions, Gender Affirming Care, and quality improvement, is required. Strong 
communication, public speaking, and advocacy skills are also necessary. 

DUTIES &amp; RESPONSIBILITIES 

 • Provides comprehensive episodic primary care to individuals’ ages 12-25 years of 
age. 

 • Performs assessment that includes completing a health history, collecting all 
relevant information pertaining to the presenting problem. 

 • The NP will collaborate with community partners, family, caregivers with the 
consent of the patient to collect collateral information that can help to inform the 
assessment, diagnosis and treatment plan. 

 • Provides care for youth and/or monitors the ongoing therapy of youth. Where 
necessary and appropriate, consults with other members of the interdisciplinary 
team to provide interventions and comprehensive care, including prescribing 
drugs, ordering laboratory tests and emphasizes health promotion, education and 
disease prevention with youth. 

 • Make referrals where necessary to other community providers. 

 • Employs nursing communication skills in all interactions (e.g., active listening, 
respectful and culturally appropriate verbal and non-verbal communication, 
compassion, empathy, etc.). 


 • In collaboration with youth, support the use of YWHO standardized measures to 
support measurement-based care to provide health and services, monitor 
progress, and improve youth outcomes. Participates and/or leads in complex care 
planning, including assessing, evaluating, amending plans of care after ongoing 
evaluation of the youths’ needs in collaboration with the interprofessional team. 

 • Performs selected diagnostic and therapeutic procedures and pharmacological 
agents and therapeutic measures within scope of practice. 

 • Identifies and communicates a medical diagnosis to the youth. 

 • Integrates psychotherapeutic approaches into their clinical visits. 

 • Provides leadership advocating for the practice changes to enhance safe patient 
care. 

 • Provide services and support to youth and their families in a way that is consistent 
with the values of the YWHO Model. 

 • Provide access to services both in person, remotely (off site) or virtually (online, 
phone) as needed. 

 • Works collaboratively with Hub leadership to identifying scholarly activities. 

 • Develops and implements; or participates in and promotes scholarly activities. 

 • Collaborate with Youth Wellness Hubs, YWHO Provincial Office and other clinical 
partners with developing, participating in knowledge exchange activities. 

 • Seizes opportunities for continued professional development and engages in 
informal and formal learning opportunities. 

 • Seeks opportunities to engage in mentorship activities. 

 • Participates when and where possible in the academic community. Becomes cross-
appointed to the Faculty of Nursing associated with the community the hub is 
based in, when and where possible. 

 • Provides health education in areas such as harm reduction, gender affirming care, 
sexual health collaboratively with others from the Youth Hub team, partners and 
the larger Network. 

 • Collaborates with YWHO Hub leadership team to implement the Nurse Practitioner 
role fully based on legislative/regulatory requirements; professional standards and 
guidelines; organizational policies and procedures; and individual knowledge, skills 
and judgment. 

 • Acts as a mentor and role model for clinical practice initiatives. 

 • Accountable to align activities and performance with strategic goals and objectives 
of YWHO Hubs. 

 • Advocates to influence primary health care practice, policy and outcomes. 

Vaccination Requirement – You must be fully vaccinated against COVID-19, subject to any 
valid medical or religious exemption from vaccination as provided by the Ontario Human 
Rights Code. 

Screening – As a condition of employment, the successful applicant must complete a 
Vulnerable Sector Screening. 


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Job Type: Part-time permanent position (17.5 hours/week) 

Work Location(s): 45 Overlea Blvd, Toronto, ON M4H 1C3 and TNO locations 

Benefits: 

 • Professional Development Support 

 • Social activities organized by the organization 

 • Public transportation nearby 

 • Personal Emergency Days 

 • Sick days 

Application Process: Please submit your resume to <a href="mailto:recruitment@tno-toronto.org" target="_blank">recruitment@tno-toronto.org</a> with the 
subject line “Application for Nurse Practitioner”. We thank all applicants for their interest, 
but only those selected for further consideration will be contacted. 

TNO is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon 
Park, and surrounding communities, and people who are racialized, Indigenous, people from the 2SLGBTQI+ 
community, people with disabilities, and other equity-seeking groups to apply. TNO is an equal opportunity 
employer. Accommodation will be provided in accordance with the Ontario Human Rights Code. Should you 

require accommodation at any stage of the recruitment process, please let us know. 

We thank all applicants for their interest but only those selected for further consideration will be contacted. 


<a href="mailto:recruitment@tno-toronto.org" target="_blank">mailto:recruitment@tno-toronto.org</a>

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