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Case Worker 
 
Date Posted: July 4, 2025 Location: 2398 Yonge Street 

(Yonge and Eglinton); 
Other sites as required 

Department: Health Services, Allied 
Health 

Position Status: Regular Full-Time 

Hours of Work: 35 hours weekly FTE Status: 1.0 
Weekend Shifts 
Required: 

N/A Weekday Shifts 
Required: 

Days &amp; Evenings 

Salary Range: $68,000-$74,148 Statutory Holidays 
Required: 

N/A 

Union Status: Non-union Benefit Entitlement: Benefits &amp; HOOPP 
 


About Us: 
Vibrant Community Health (“Vibrant”) is driven by a strong commitment to community and a 
client-centred approach that aims to improve the quality of life and health outcomes for 
individuals living in North Toronto, especially those who are vulnerable and face complex 
challenges and systemic barriers to care such as individuals living with physical disabilities, 
social isolation, members of racialized communities and older adults. 

Located in a restored, accessible heritage building at the heart of Yonge &amp; Eglinton, Vibrant 
offers a welcoming and inclusive workplace where your work has purpose and your impact is 
felt throughout the community. â¯ 

Position Overview: 
Under the strategic direction of the Manager, Health Services, the Case Worker functions 
interdependently with staff to provide shared, client-centred care. This role will be 
responsible for supporting internal and external referrals, applications and documents. The 
Case Worker collaborates with primary and allied care, community services and agencies to 
facilitate the connection with our clients. 

In this role, you would contribute to an integrated team-based model focused on creating 
impactful care pathways related to social services. You will be pivotal in fostering an 
inclusive community health setting where equity-deserving and people with physical 
disabilities experience the highest quality access to care. By joining us, you will be part of a 
continually improving, supportive, and collaborative ecosystem that prioritizes clinical 
professional growth and development. Together, we aim to address our community's 
healthcare needs and advocate for systemic changes that promote health equity and 
inclusivity. 

Summary of Duties 
 • Support clients with healthcare resources in any context; culturally appropriate 

approaches; trauma informed practice; integrating promising and emerging practices 


 • Client care coordination, including orientation, assessment, referrals to internal and 
external resources, case management and discharge planning 

 • Participate actively in Vibrant’s interdisciplinary team, supporting integrated 
approaches to client services based on social determinants of health 

 • Participate internally and externally in case conferences as a member of client’s 
circle of care 

 • Develop and maintain both informal and formal community networks and 
partnerships and work effectively with community partners to implement collaborative 
programs and initiatives, and support capacity building. 

 • Provide service navigation to clients including ODSP and OW support 
 • Work with community groups and organization to identify service gaps and needs 
 • Network, liaise and jointly advocate with organizations and community groups 

addressing issues identified by clients and/or community 
 • Participating in primary health care program and service delivery within the broader 

community context in partnerships with other institutions as may be required from 
time to time 
 

Qualifications/Skills 
 • Graduate degree in Social Work, Community Services or a related health/human 

services field or Registered Social Worker (BSW/MSW) with the Ontario College of 
Social Workers in good standing 

 • Minimum 3 years in a community-based setting working with vulnerable populations. 
 • Knowledge of case management and social work theories and practice 
 • Demonstrated ability, commitment to and knowledge of the community health care 

model including the social determinants of health and harm reduction principles. 
 • Knowledge of available social services resources within the City of Toronto. 
 • Proficiency in the use of computers and various software applications, including 

experience using Electronic Health Record Systems (EHRs) 
 • Experience using PS Suite is an asset 
 • Experience with documentation related to case management and data collection. 
 • Demonstrated ability to work independently and as part of an interprofessional team 

 
Please click the link below to apply: 

<a href="https://vibrantcommunityhealth.ca/case-worker" target="_blank">https://vibrantcommunityhealth.ca/case-worker</a> 

We sincerely thank all applicants; however, only those selected for an interview will be contacted. 

Vibrant Community Health is committed to following the principles of dignity, independence, and equal 
opportunity in the delivering of its goods and services and fostering an inclusive environment for our 
clients, volunteers, and staff. We welcome and encourage applications from Indigenous peoples, 
racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and 
others with the skills and knowledge to productively engage with diverse communities. 

<a href="https://vibrantcommunityhealth.ca/case-worker" target="_blank">https://vibrantcommunityhealth.ca/case-worker</a>

Vibrant Community Health is committed to providing accessible employment practices that are 
compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require 
accommodation to participate in the hiring process, please contact <a href="mailto:careers@vibrantch.ca" target="_blank">careers@vibrantch.ca</a>. 

<a href="mailto:careers@vibrantch.ca" target="_blank">mailto:careers@vibrantch.ca</a>

Vibrant Community Health

Case Worker

For over 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We are mandated to operate programs and services for women and children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact from trauma. In addition to providing shelter, our programs are designed to reduce the isolation that often comes with abuse. Our core operations include a 38-bed emergency shelter for women and their children who are homeless or fleeing violence. We also offer Community Support and Outreach programs that provide aftercare, follow-up support, and transitional housing assistance for women living in the community who are homeless or at risk of becoming homeless. These programs are designed not only to provide safety and stability but also to reduce the isolation that often accompanies abuse. Nellie’s is currently looking to hire a CSO Program Coordinator who will be responsible for developing, implementing, evaluating, and facilitating community programming based on the needs of service users. Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non-binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged. JOB DESCRIPTION Program Planning, Development &amp; Facilitation<ul>	<li>Utilize a community engagement and logic model to develop, implement, facilitate, and evaluate programs.</li>	<li>Develop and facilitate peer-led support groups, workshops, and social/recreational activities.</li>	<li>Provide crisis support and referrals to women accessing drop-in and community-based programs.</li>	<li>Develop and facilitate peer-led focus groups to collect service user feedback.</li>	<li>In consultation with the CSO Manager (or designate), develop new programming based on emerging needs.</li>	<li>Conduct ongoing research on barriers and service gaps in the community.</li></ul>Program Administration<ul>	<li>Prepare and monitor program budgets; provide monthly budget reports.</li>	<li>Maintain accurate program statistics for internal and funder reporting.</li>	<li>Develop and manage data collection processes to support evaluation and monitoring.</li>	<li>Prepare funding reports and assist in the development of funding proposals as required, in consultation with the CSO Manager.</li></ul>Community Engagement &amp; Outreach<ul>	<li>Develop and implement an annual community engagement plan.</li>	<li>Liaise with key community partners, such as Second Harvest, Women’s Health, and Legal Aid.</li>	<li>Participate in relevant community coalitions that align with Nellie’s mission and values.</li>	<li>Represent Nellie’s in outreach and education initiatives to enhance service access and collaboration.</li></ul>Social Justice &amp; Advocacy<ul>	<li>Actively participate in social justice initiatives and advocacy efforts aligned with Nellie’s anti-oppression, feminist framework.</li>	<li>Participate in Board committees or working groups as required.</li></ul>Teamwork &amp; General Duties<ul>	<li>Work cooperatively as a member of the CSO team.</li>	<li>Attend regular team meetings, staff training sessions, and agency planning meetings.</li>	<li>Support volunteers and student placements, as needed.</li>	<li>Support other organizational activities as required for the efficient operation of Nellie’s.</li>	<li>Willingness to work occasional evenings to facilitate programming.</li></ul>Qualifications<ul>	<li>Diploma or degree in Social Service Work (SSW) or a related field, plus direct experience in the VAW/GBV sector.</li>	<li>Proven experience in program development, delivery, and evaluation.</li>	<li>Strong understanding of community engagement and trauma-informed practices.</li>	<li>Demonstrated ability to provide crisis support, make referrals, and facilitate group-based programming.</li>	<li>Familiarity with systemic barriers facing women and marginalized communities, with an intersectional and anti-racist/anti-oppressive lens.</li>	<li>Experience with budget monitoring and funding reporting is an asset.</li>	<li>Valid CPR/First Aid and Food Handling Certifications (or willingness to obtain).</li>	<li>Commitment to feminist, equity-based, and inclusive practice.</li></ul>Hours: 35 hrs/week Monday to Friday with some evenings as required. Salary: $54,135 annually Nellie’s is committed to the development of an agency that reflects the women it serves. Applications from Aboriginal Women, World Majority Women/Women of Colour, Lesbians, Bisexual Women, Transgendered Women and Women with Disabilities, Nellie’s is a unionized workplace with the Workers United Canada Council. This position is within the bargaining unit and as such the terms and conditions of employment are in accordance with the Collective Agreement.

Nellie's

CSO Program Coordinator

Hours: 35 hrs/wk.Classification: $64,664-$101,247Location: 30 College St., TorontoPosition: UnionizedClassification: Regular Full-TimeSummary:Native Child and Family Services of Toronto strives to provide a life of quality, well-being, Canadaring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.&nbsp;Why You’ll Love It At Native Child<ul>	<li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li>	<li>Access to Employee and Family Assistance Program.</li>	<li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li>	<li>Learning and Development opportunities to fuel your professional growth.</li>	<li>Maternity leave top-up</li>	<li>Generous Paid Vacation and Days-off</li>	<li>A Culturally rounded environment celebrating our roots</li></ul>Primary Responsibilities:<ul>	<li>Perform Intake, ongoing family services and children services functions under a generic model</li>	<li>Gather information and conduct investigations and assessments of the immediate safety of the children</li>	<li>Intervene in crisis situations, which may include movement of children at risk to a place of safety as mandated by the Child, Youth and Family Services Act</li>	<li>Develop a relationship with the child and family to facilitate an assessment of the strengths and needs</li>	<li>Participate in consultations, Talking Circle/OTC, and case conferences with service providers and family’s FNMI Community, to discuss plans of care and service needs of the child and family.</li>	<li>Continually evaluate child’s needs while in care and revise the plan of care as required.</li>	<li>Coordinate internal/external service requirements for child and family, and advocate on behalf of the child to ensure the receipt of culturally appropriate and timely services. Develop partnerships with these resources in service planning</li>	<li>Determine the need for admission of children to care as required. Liaise with Placement Worker regarding placement decisions in order to ensure effective consideration of the child’s specific needs</li>	<li>Coordinate and develop Customary Care Agreements with the family, extended family and community members, and Band representatives</li>	<li>Facilitate ongoing contact between the child and family/extended family/FNMI community. Provide counselling and support to the child and the family during access visits</li>	<li>Intervene on child’s behalf in crisis situations, facilitate the resolution of the crisis, and develop plans in consultation with the child and service providers to reduce the likelihood of the crisis being repeated</li>	<li>Coordinate requirements for court hearings including preparing evidentiary materials, reviewing case information with lawyers, and appearing as a witness if required</li>	<li>Complete case recordings, reports, correspondence, and legal forms</li>	<li>Participate in public communication and education activities</li></ul>Qualifications, Knowledge &amp; Skills:<ul>	<li>B.S.W. from an accredited university, with a minimum of 2 years relevant working experience within a Child and Family Wellbeing context.</li>	<li>Alternatively, an equivalent combination of education and experience in Indigenous family and children issues in a child and family wellbeing context may be considered</li>	<li>A valid Driver’s License and access to a reliable vehicle are required for this position</li>	<li>Extensive knowledge of the history and culture of Indigenous Peoples including First Nations, Métis, and Inuit</li>	<li>Ability to provide an acceptable Child Welfare Check with Vulnerable Sector Check (VSC)</li>	<li>Knowledge of Child, Youth and Family Services Act, Abuse Protocols, Risk Assessment Model and OnLAC</li>	<li>Knowledge of child development and demonstrated skills in the areas of assessment, diagnosis and treatment planning</li>	<li>Knowledge of the Toronto Indigenous community and history of child welfare in the community.</li>	<li>Excellent written communication; strong verbal communication; organizational skills; ability to multitask and prioritize; initiative and respect for confidentiality</li>	<li>Completed Authorization Training would be an asset&nbsp;</li>	<li>Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in-to practice, service and relationships</li>	<li>Demonstrated understanding of workplace Health and Safety practices and understanding of an employee's responsibility under current legislation</li>	<li>Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships</li></ul>

Native Child and Family Services of Toronto

Child and Family Wellbeing Worker (Child Protection)

Surrey Women’s Centre is the largest Victim Services Agency in BC for women, girls and marginalized genders escaping sexual violence, domestic violence, and other forms of gender-based violence. We use a feminist, trauma-informed and harm reduction models of practice. The position requires a solid feminist lens and a grounded knowledge and analysis of violence against women and gender-based violence.Page Grid:&nbsp;Pay Band ($40.61 - $53.71 an hour)Benefits to working with Surrey Women’s Centre<ul><li>Three weeks paid vacation to start that grows the longer you are with SWC (pro-rated on your first year)</li><li>An excellent employee benefits package including Short-term and long-term disability coverage (premiums are 100% paid by SWC)</li><li>An Employee and Family Assistance program</li><li>Generous leave provisions (sick time, special leaves)</li><li>3 paid self-care days a year</li><li>5 paid family responsibility days a year</li><li>Women’s day paid day off</li><li>Paid holidays</li><li>Monthly clinical supervision sessions</li><li>Regular team building and agency social events.</li><li>Exciting in-house training opportunities</li><li>Professional development funds</li><li>A workplace that values collaboration, passion, continuous learning and integrity.</li></ul>Job SummaryReporting to the Executive Director, the Program Director is responsible for applying an informed feminist lens in program design, delivery and quality control and overseeing the evaluation of project and program services at the Surrey Women’s Centre’s programs and projects. The position requires developing strategic and operational plans for project management and program delivery. The key responsibility is to ensure that SWC is fulfilling its obligation in ensuring safety for our clients and working in collaboration with funders and system partners.Key Duties and ResponsibilitiesManagement of Programs and Projects· Oversee Community Based Victim Support Programs to ensure they are effective in increasing safety for women fleeing violence· Identify programmatic and staffing gaps at SWC· Provide recruitment support as needed to fill program vacancies· Support program evaluations as needed.· Develop clear program plans to help guide teams in implementation.· Articulate program needs to support fund development campaigns and applications; and,· Use a gender-based analysis, integrating feminist, trauma-informed, and harm reduction principles in all program activity.· Provide onboarding and off boarding support to Victim Support workers· Conduct performance evaluations on teams on annual basis· Coordinate Volunteer support as needed for the organizationProject Management· Conduct needs assessment for project ideas· Map out project workplan· Manage and lead project planning sessions· Coordinate, staff, contractors and resources· Manage project reporting requirements· Oversee project’s progress and adapt work as needed· Manage relationships with funders and stake holders· Conduct project review and provide reports for funderMentoring and Supporting Team Coordinators· Identifying the human resource needs of the programs and ensuring qualified staff and volunteers are available to fulfill them;· Providing direction and mentorship to Program Coordinators;· Developing and implement onboarding processes in consultation with team coordinators to ensure feminist and trauma-informed services;· Maintaining and implementing processes for performance review - with the Executive Director - of all staff;· Developing and implementing a volunteer management program to support the level and quality of service needed in the community;· Coordinating professional development for staff as needed and resources allow;· Ensuring effective and efficient program teams; and· Implementing processes for supporting off site program CoordinatorsEvaluating Programs and Nurturing a Culture of Self Awareness/ Reflection· Assist in developing program evaluation systems that meet the needs of both program staff, leadership and funders;· Identifying program indicators and implementing evaluation systems; and,· Facilitating reflection and continuous improvement that encourage dynamic team interactions and excellent service.Developing and Enhancing External Program Partnerships· Liaising with existing community partners to ensure healthy relationships for effective service for those fleeing gender-based violence;· Building new partnerships to reflect emerging needs of those needing SWC programs and services; and,· Advocating with community partners and - under the direction of the Executive Director - funders to ensure programs and services are meeting the needs of those fleeing gender-based violence in Surrey.Contributing to and Collaborating with the SWC Leadership Team· Working in close collaboration with the Executive Director and Team Coordinators to ensure SWC is achieving its mission and vision;· Supporting strategic planning for the organization;· Implementing program-specific parts of SWC strategic plans;· Contributing to communications, awareness and other public relations activities on behalf of SWC; and,· Advocating for the organization and its programs to decision-makers in BC and Canada.· Other duties as assignedQualifications and Attributes· Minimum of 3- 5 years’ experience in a senior management in a feminist non-profit sector· Extensive knowledge and experience of Community Based Victim SupportPrograms (minimum 3- 5 years)· Bachelor’s degree in Social Work, Social Science, Human Resources or other related education. A combination of education and experience will be considered· Demonstrated understanding of analysis of Gender Based Violence· Legal knowledge and expertise an asset· Experience in financial and budget management techniques and practices· Extensive knowledge and understanding of dynamics of gender-based violence· Experience in managing direct service work· Experience with fund development is an asset· Excellent written and verbal communications· Capacity to manage high stress situations· Ability to multi-task and manage various projects· Big picture thinking and vision· Attention to details· Demonstrated conflict resolution skills· Ability to develop, execute, analyze, and evaluate programs· Knowledge of program evaluation and logic models· Delivers the message in a clear, compelling, and concise manner· Ability to work well under pressure and in changing situations· Acts with diplomacy and tactWORKING CONDITIONS· This position normally works in a regular office environment, Monday to Friday, between the hours of 9:30 to 5:00 pm.· This is a management support position and from time to time additional hours may be required to fulfil the duties of the position.OTHER REQUIREMENTS· Successful completion of Criminal Record check· Confidentiality as per Agency and legislative requirementsWe thank all applicants for their interest but due to the high volume of applications, we will only be contacting shortlisted applicants. We screen applications as they come in. This position is open until filled.We strongly encourage applications from and prioritize hiring people from diverse backgrounds and experiences, including folks with lived experience, Indigenous people, and racialized peoples. We encourage, though don’t require, folks of these identities to indicate this on their cover letter.We are an anti-violence organization supporting women and for that reason the employment opportunities are open to women only.Job Type: Full-time, PermanentPay: $40.61-$53.71 per hourPlease send your resume and cover letter to <a href="mailto:recruitment@surreywomenscentre.ca" target="_blank">recruitment@surreywomenscentre.ca</a>.

Surrey Women's Centre

Program Director

Contract Enhanced Client Services Supervisor –&nbsp; Centralized Housing Help Worker Program (ECS-HH) Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options. Position type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-time, Contract Hours of Work:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mon-Fri, 9am-5pm, with one late evening (noon-8pm) required each week Contract duration: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Starting ASAP, 4-month contract; with possibility of an extension Submit Resume to:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; \The successful applicant will oversee the Centralized Housing Help Worker program and will be supporting a team of Housing Help workers to ensure that clients across the HFS portfolio are provided with the resources they need to help them achieve their housing goals.Applicants please quote ‘ECS-HH' The successful applicant will oversee the Centralized Housing Help Worker program and will be supporting a team of Housing Help workers to ensure that clients across the HFS portfolio are provided with the resources they need to help them achieve their housing goals.Job Responsibilities:<ul><li>Supervise a unionized workforce within the context of the Collective Agreement.</li><li>Provide expertise and support to Housing Help Worker team.</li><li>Supervision and caseload management across the Centralized Housing Help Worker Program, including coordinating regular case conferencing</li><li>Knowledge of tenant population, diversity issues, anti-discrimination practices and systemic reasons for homelessness.</li><li>Knowledge of relevant laws, standards and guidelines; including the Ontario Landlord and Tenant Act and rental legislation in Ontario; Shelter Standards and Social Housing Reform Act</li><li>Develop and implement programs focused on the optimization and continuous improvement of the performances and practices</li><li>Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.</li><li>Implement and maintain a system for collecting relevant statistics needed for evaluations report and&nbsp;funding proposals</li><li>Manage city operated database and Homes First case management system</li><li>Ensure effective communications with other departments within Homes First Society as well as with external agencies</li><li>Prioritize and assign shift responsibilities and duties to team members</li><li>Oversee staff in developing individualized case plans with designated participants and help participants achieve their goals</li><li>Ensure that all documentation is completed to agency standards</li><li>Able to work occasional weekends and/or evenings, when required</li><li>Working in an environment where there may be smoke is required.</li><li>Other responsibilities, as required</li></ul>Qualifications:<ul><li>Post-secondary education in related field or equivalent in education and experience</li><li>At least 3 years’ experience working with people who are homeless, under-housed and dealing with addictions and mental illness.</li><li>At least 1 years’ experience supervising unionized staff.</li><li>Demonstrated experience performing assessment, advocacy, referral and case management&nbsp;functions and ability to effectively prioritize work in a fast-paced environment</li><li>Ability to work effectively in a collaborative team environment</li><li>Excellent communication, organization and time management skills</li><li>Supervisory experience in a unionized setting an asset</li><li>Knowledge of relevant laws, standards and guidelines; including the Ontario Landlord and Tenant Act and rental legislation in Ontario.</li><li>Knowledge of resources and services available in the community</li><li>Excellent interpersonal, conflict resolution and organization skills</li><li>Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset</li><li>Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homeless Sector considered an asset.</li></ul>Working in an environment where there may be smoke is required. The successful applicant must provide a criminal record check that is satisfactory to Homes First Society Homes First Society is an equal opportunity employer Please no phone calls, only those people selected for interviews will be contacted. Accommodation Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.Please send your resume and cover letter to <a href="mailto:ramya.rengaraman@homesfirst.on.ca" target="_blank">ramya.rengaraman@homesfirst.on.ca</a>

Homes First

Contract Enhanced Client Services Supervisor – Centralized Housing Help Worker Program (ECS-HH)

Competition #2025-329-CC:&nbsp;Personal Support Worker (2025-329-CC) Employment Type:&nbsp;Part Time PSW, Bargaining Unit (3 Vacancies)&nbsp; Work Hours:&nbsp;25 hours/week Monday to Friday Work Setting:&nbsp;Exclusively onsite at 840 Coxwell Ave, Toronto, Ontario Salary:&nbsp;$23.21&nbsp;per hour&nbsp; Application Deadline:&nbsp;July 18, 2025 by 11:59 pm Program Overview – Community Care&nbsp; The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home &amp; Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult.&nbsp; What You Will Do<ul>	<li>Embrace a client-centred and culturally competent approach to provide exceptional personal care that respects the diverse backgrounds and needs of each client.</li>	<li>&nbsp;Efficiently set up and dismantle program activities, maintaining a clean and hygienic environment that prioritizes safety.</li>	<li>Assist clients with a range of Activities of Daily Living (ADLs), such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care, ensuring dignity and comfort.</li>	<li>Execute non-controlled acts as assigned by the Supervisor, strictly adhering to the established Unit’s policies.</li>	<li>Perform controlled acts delegated by a Regulated Health Professional, following the Unit's policies.</li>	<li>Offer medication assistance and reminders in compliance with the Unit’s Medication Assistance Policy, ensuring clients adhere to their medication schedules safely.</li>	<li>Engage in continuous observation of clients and their environments, promptly reporting and documenting any unsafe conditions or notable changes—be they behavioural, physical, mental, or cognitive—to the Supervisor.</li>	<li>Safely escort and transport clients to and from the program, ensuring their secure arrival and departure.</li>	<li>Diligently complete and maintain detailed progress notes in client profile binders and communication logs to ensure accurate record-keeping and information sharing.</li>	<li>Communicate openly and collaborate effectively with caregivers and stakeholders to determine the most effective care approaches for each client.</li>	<li>Respond professionally to any challenging behaviours presented by clients; if difficulties arise that cannot be managed effectively, report to the Supervisor for follow-up.</li>	<li>Apply proper food handling practices in alignment with the Unit’s policy; prepare snacks and meals, assist clients who may require help with eating.</li>	<li>Monitor the supply of program materials, ensuring an adequate quantity of forms and equipment is available, and promptly report to the Supervisor when supplies are running low.</li>	<li>Actively contribute to achieving the anti-racism objectives and community development principles that guide the organization’s mission within the program.</li>	<li>Assist Program Activationists in implementing engaging program activities as needed, promoting an enriching experience for all participants.</li>	<li>Display flexibility by being willing to transfer between Seniors’ Day Program sites as operational needs dictate.</li>	<li>Additional training in dementia care is highly valued and considered a beneficial asset.</li></ul> What You Bring to the Team<ul>	<li>Personal Support Worker Certificate and NACC Certificate (if applicable).</li>	<li>Experience providing personal care to frail seniors and/or disabled adults.</li>	<li>Minimum one (1) year experience Providing personal care to seniors and people living with disabilities</li></ul>What Will Set You Apart<ul>	<li>Comprehensive understanding of how to support clients in meeting their Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (iADLs).</li>	<li>Strong communication skills, encompassing verbal, written, listening, and reporting abilities, to ensure clear and effective interactions with clients and team members.</li>	<li>Ability to work collaboratively and effectively within a team, fostering a supportive and cooperative environment.</li>	<li>Flexibility and sound judgment in assessing and responding to clients’ diverse needs.</li>	<li>Familiarity with behavioural management techniques and approaches to effectively assist clients in various situations.</li>	<li>Knowledge of gerontology issues, healthcare systems, and social services applicable to the demographic served.</li>	<li>Competence in food safety handling practices and maintaining a sanitary program environment.</li>	<li>Physical capability to perform frequent light to moderate lifting, walking, bending, stretching, and pulling.</li>	<li>First Aid and CPR certification is a valuable asset</li>	<li>Proficiency in Chinese (Mandarin/Cantonese) is considered an asset.&nbsp;</li></ul>

WoodGreen Community Services

Personal Support Worker (2025-329-CC)

Competition #2025-330-CC:&nbsp;Personal Support Worker (2025-330-CC) Employment Type:&nbsp;Part Time PSW, Bargaining Unit (3 Vacancies)&nbsp; Work Hours:&nbsp;25 hours/week Monday to Friday 8:30am - 4:30pm Work Setting:&nbsp;Exclusively onsite at 721 Broadview Ave Salary:&nbsp;$23.21&nbsp;per hour&nbsp; Application Deadline:&nbsp;July 18, 2025 by 11:59 pm Program Overview – Community Care&nbsp; The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home &amp; Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult.&nbsp; What You Will Do<ul>	<li>Embrace a client-centred and culturally competent approach to provide exceptional personal care that respects the diverse backgrounds and needs of each client.</li>	<li>&nbsp;Efficiently set up and dismantle program activities, maintaining a clean and hygienic environment that prioritizes safety.</li>	<li>Assist clients with a range of Activities of Daily Living (ADLs), such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care, ensuring dignity and comfort.</li>	<li>Execute non-controlled acts as assigned by the Supervisor, strictly adhering to the established Unit’s policies.</li>	<li>Perform controlled acts delegated by a Regulated Health Professional, following the Unit's policies.</li>	<li>Offer medication assistance and reminders in compliance with the Unit’s Medication Assistance Policy, ensuring clients adhere to their medication schedules safely.</li>	<li>Engage in continuous observation of clients and their environments, promptly reporting and documenting any unsafe conditions or notable changes—be they behavioural, physical, mental, or cognitive—to the Supervisor.</li>	<li>Safely escort and transport clients to and from the program, ensuring their secure arrival and departure.</li>	<li>Diligently complete and maintain detailed progress notes in client profile binders and communication logs to ensure accurate record-keeping and information sharing.</li>	<li>Communicate openly and collaborate effectively with caregivers and stakeholders to determine the most effective care approaches for each client.</li>	<li>Respond professionally to any challenging behaviours presented by clients; if difficulties arise that cannot be managed effectively, report to the Supervisor for follow-up.</li>	<li>Apply proper food handling practices in alignment with the Unit’s policy; prepare snacks and meals, assist clients who may require help with eating.</li>	<li>Monitor the supply of program materials, ensuring an adequate quantity of forms and equipment is available, and promptly report to the Supervisor when supplies are running low.</li>	<li>Actively contribute to achieving the anti-racism objectives and community development principles that guide the organization’s mission within the program.</li>	<li>Assist Program Activationists in implementing engaging program activities as needed, promoting an enriching experience for all participants.</li>	<li>Display flexibility by being willing to transfer between Seniors’ Day Program sites as operational needs dictate.</li>	<li>Additional training in dementia care is highly valued and considered a beneficial asset.</li></ul>What You Bring to the Team<ul>	<li>Personal Support Worker Certificate and NACC Certificate (if applicable).</li>	<li>Experience providing personal care to frail seniors and/or disabled adults.</li>	<li>Minimum one (1) year experience Providing personal care to seniors and people living with disabilities</li></ul>What Will Set You Apart<ul>	<li>Comprehensive understanding of how to support clients in meeting their Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (iADLs).</li>	<li>Strong communication skills, encompassing verbal, written, listening, and reporting abilities, to ensure clear and effective interactions with clients and team members.</li>	<li>Ability to work collaboratively and effectively within a team, fostering a supportive and cooperative environment.</li>	<li>Flexibility and sound judgment in assessing and responding to clients’ diverse needs.</li>	<li>Familiarity with behavioural management techniques and approaches to effectively assist clients in various situations.</li>	<li>Knowledge of gerontology issues, healthcare systems, and social services applicable to the demographic served.</li>	<li>Competence in food safety handling practices and maintaining a sanitary program environment.</li>	<li>Physical capability to perform frequent light to moderate lifting, walking, bending, stretching, and pulling.</li>	<li>First Aid and CPR certification is a valuable asset</li>	<li>Proficiency in Chinese (Mandarin/Cantonese) is considered an asset.&nbsp;</li></ul>

Personal Support Worker (2025-330-CC)

The Opportunity - 1 year full time contract Reporting to the Program Manager, the Child and Youth Worker is responsible for providing support to the children and their mothers. The Child and Youth Worker is responsible for a wide range of services that address the impact of abuse on children. Key areas of responsibilities include development of safety strategies and plans, supports, referrals, advocacy, supportive counseling, and programs for the children. The Child and Youth Worker will be working onsite at Armagh's Mississauga location. This position is for one (1) year full-time contracts with a possibility of extension. This position offers a salary range of $54,600 to $58,000 annually, with 3 weeks of paid vacation and a comprehensive benefits package. Duties and Responsibilities<ul>	<li>	Accompany children and their mothers to appointments when necessary	</li>	<li>	Adheres to the Child, Youth and Family Services Act in particular to the section on “Duty to Report”	</li>	<li>	Assertive and patient when dealing with complex and sensitive issues	</li>	<li>	Assist with school registrations for children and act as a liaison regarding progress concerns	</li>	<li>	Complete statistics for children’s groups and programs	</li>	<li>	Conduct intake and discharge interviews with all clients	</li>	<li>	Develop positive relationships with children through the process of positive role modeling and mentoring	</li>	<li>	Ensure children’s play areas and equipment are maintained in good order to ensure safety	</li>	<li>	Ensure clothes, toys and school supplies are provided to children as needed	</li>	<li>	Ensure intake, discharge and all other appropriate information is complete	</li>	<li>	Ensure that emergency and crisis situations are approached with clear and swift decisions	</li>	<li>	Maintain accurate referral records and security of client files	</li>	<li>	Maintain client case files, data management; enter information into data base (WISH)	</li>	<li>	Participate on committees as required	</li>	<li>	Plan, develop and facilitate programs and recreational activities for children	</li>	<li>	Provide one-to-one and group counseling for children	</li>	<li>	Provide mothers and children with information, support and resources regarding: daycare; school; formal counseling; supportive services; before and after school care; recreational services and other issues relating to their situation and facilitating referrals	</li>	<li>	Record pertinent information concerning client plan and progress in client file	</li>	<li>	Regularly assess children’s needs and assist mothers in developing and implementing a plan of action	</li>	<li>	Share on-call responsibilities with front line staffs	</li>	<li>	Support children in developing a range of healthy individual coping and problem-solving skills, conflict and anger management skills, communication skills, and life management skills to enhance emotional well-being	</li>	<li>	Support children to tell their stories and to understand their rights, self-esteem needs, safety planning and violence prevention strategies	</li>	<li>	Support children's emotional and social development, encouraging understanding of others and positive self-concepts	</li>	<li>	Other duties or responsibilities as negotiated and assigned	</li></ul>Qualifications<ul>	<li>	University degree or college Diploma in Child and Youth field	</li>	<li>	2 years relevant work experience working with children and youth	</li>	<li>	Knowledge and experience of child development stages and related issues	</li>	<li>	Experience planning and implementing programs for children of diverse cultures	</li>	<li>	Ability to accomplish a multitude of tasks, with conflicting priorities and timelines	</li>	<li>	Ability to maintain a high level of accuracy and confidentiality; attention to detail, problem solving and analytical skills	</li>	<li>	An awareness and understanding of Violence Against Women and its impact on women and children	</li>	<li>	An awareness of the safety needs of the organization and confidentiality of the clients and agency	</li>	<li>	Excellent communication skills, listening, verbal and writing	</li>	<li>	Excellent organizational, time management and multi-tasking abilities	</li>	<li>	Possess maturity and ability to work with minimal supervision and as a team	</li>	<li>	Proficiency in a second language relevant to the demographics of Peel Region is an asset	</li>	<li>	Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)	</li>	<li>	Valid Driver's License and use of a reliable vehicle	</li>	<li>	Valid First Aid/CPR Certification	</li>	<li>	Vulnerable Sector Police Clearance Certificate and maintaining of clearance requirements during course of employment	</li></ul>Physical and Mental Effort Based on the work schedule, the frequency of the following tasks will vary according to need:<ul>	<li>	Ability to lift unsupported up to 25 lbs.	</li>	<li>	Carrying / lifting materials, donations etc. using stairs or elevator	</li>	<li>	Changing priorities and work flow to accommodate needs of others and scheduled/imposed timelines	</li>	<li>	Using a computer, monitor and other office equipment	</li>	<li>	Work effectively with people of varied background including the corporate sector	</li>	<li>	Work independently and with frequent interruptions	</li></ul>Armagh is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the human rights code throughout all stages of the recruitment and selection process. Please advise us of your accommodation needs and we will ensure they are respected throughout this process. Information received relating to accommodation will be addressed confidentially. We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. Join our team, share our commitment to creating better futures for women and children!

www.armaghhouse.ca

Child and Youth Worker

Volunteer Opportunity 
JHS Board of Directors 


 
 
Do you have an interest in social justice issues and volunteerism? 
 
Do you want to be a part of a great organization that has strategic priorities of A Well Workplace, A 
Culture of Belonging and Intentional Growth, Service Innovation and Sustainability? 
 
Are you interested in joining a dynamic and supportive Board of Directors? 
 
We are currently recruiting 2 individuals to join our volunteer Board. 
 
At JHS, our vision is to ensure safe, compassionate, and just communities where everyone is 
supported and powered. Through our mission of effective, just and humane responses that enhance 
the safety and well-being of our community, we provide a wide range of support and services across 
15 residential and non-residential locations with a 20+ million operating budget. 
 
The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the 
people and communities we serve and is seeking that diversity in applicants for this position, 
including women, persons of colour, Indigenous People, persons with disabilities, and persons who 
identify as 2SLGBTQIA+. "We welcome and are actively seeking applications from women and other 
equity-deserving groups to promote a more diverse and inclusive board." 
 
Previous governance experience will be considered a strong asset. 
 
As the highest leadership body of the organization and to satisfy its fiduciary duties, the 
board is responsible for: 

 • Leading on diversity: provide leadership on diversity for the organization and link it to the 
organization's strategic plan 

 • Ensuring strong financial stewardship: faithfully read and understand the organization’s 
financial statements and board materials in advance of meetings 

 • Executive Performance: selecting, supporting, and evaluating the performance of the chief 
executive 

 • Quality Governance: assessing its own performance as the governing body of the 
organization 

 • Being an advocate: an active advocate for the organization and its mission, vision and 
strategic planning process and execution 

 • Recognizing the need for commitment: prepare for, attend, and conscientiously 
participate in board meetings as well as participate fully in taskforces as required. The Board 


meets 9x per year with breaks over the summer and December. Approximate time 
commitment is 2-3 hours per month 

 • Respecting all voices: respect the experiences of all who bring their voices and lived 
experiences into the boardroom and the organization 

 • Learning about the community: engage in learning opportunities to better understand the 
community the organization serves and our strategic priorities of A Well Workplace, A Culture 
of Belonging and Intentional Growth, Service Innovation and Sustainability 

 
You’re a fit with our culture if you mirror our values. 
YOU… 

 • Have a passion for advocating the highest quality of care for JHS clients, through 
responsive, innovative, and evidence-informed approaches. 

 • Celebrate the uniqueness and lived experience of every person, and this conviction 
creates a sense of belonging, safety, and better outcomes for all. 

 • Lead with compassion and care for others and help JHS build a culture of listening, 
mutual support, and meaningful connections. 

 • Build meaningful connections that foster inclusion and empowerment with fellow board 
members and management. 

 • Acknowledge that systemic inequalities exist, and that all people have the right to be 
treated with dignity, and to live free from discrimination. 

 • Approach reducing harm to individuals and communities through a non-judgmental 
approach that builds resiliency and accountability. 

 • Support the capacity of individuals and communities to adapt, change, and grow while 
promoting the conditions to inspire positive transformation. 
 

 
To express your interest through a CV, please submit to Belinda at <a href="mailto:bboateng@jhsottawa.ca" target="_blank">bboateng@jhsottawa.ca</a> or 
if you have questions please contact our Associate Executive Director Christine at 
<a href="mailto:cmacintosh@jhsottawa.ca" target="_blank">cmacintosh@jhsottawa.ca</a> 
 
You can also visit our website at <a href="http://www.jhsottawa.ca" target="_blank">www.jhsottawa.ca</a> 
 
 

<a href="mailto:bboateng@jhsottawa.ca" target="_blank">mailto:bboateng@jhsottawa.ca</a>
<a href="mailto:cmacintosh@jhsottawa.ca" target="_blank">mailto:cmacintosh@jhsottawa.ca</a>
<a href="http://www.jhsottawa.ca/" target="_blank">http://www.jhsottawa.ca/</a>

John Howard Society of Ottawa

Board Member (Volunteer Role)

Employment Consultant - IES (2025-323-CP) Employment Type: Contract Hourly (3 months, Paternity&nbsp;leave coverage), Bargaining Unit Work Hours:&nbsp;35 hours/week (Monday-Friday 9:00am-5:00pm) Work Setting:&nbsp;Exclusively Onsite - 2930 Lakeshore Blvd West, Toronto, ON Salary:&nbsp;G: $30.33/hr&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Program Overview – Integrated Employment Services, Community Programs Integrated Employment Services at WoodGreen is a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our staff bring compassion, energy, focus and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s staff are supported by caring managers, training, tools, procedures, and systems for success.&nbsp; We aim to have the best jobseeker client experience and outcomes available in Canada, and our Integrated Employment Services team is a cornerstone of this success. What You Will Do<ul>	<li>Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.</li>	<li>Ensure clients understand the Integrated Employment Services approach and the value of services provided, particularly retention support.</li>	<li>Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen.</li>	<li>Manage a caseload of jobseekers, in various stages of job readiness. Using excellent time management and efficiency, effective appointment planning, client assignments, and group activities, move clients toward employment with pace and urgency.</li>	<li>Maintain accountability for monthly individual intake and employed targets.</li>	<li>Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience.&nbsp;</li>	<li>Compassionately and effectively administer the Province of Ontario’s Common Assessment Tool and intake clients into the Integrated Employment Services program.</li>	<li>Through a series of primarily in-person individualized client appointments and group activities, help move the client to employment by following the Integrated Employment Services Guidelines as prepared by WCG as well as WoodGreen’s standard operating procedures.</li>	<li>Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment, goal setting, resume and cover letter development, applying for positions, interview prep, online job search, working on personal presentation including positive body language.&nbsp;&nbsp;&nbsp;&nbsp;</li>	<li>Directly engage with employers on behalf of clients to confirm open positions, understand job needs, advocate for clients, set interviews, etc. Help remove temporary barriers to employment by referring to needed services and arranging financial supports.</li>	<li>As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc. including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life stabilization resources (e.g. banking, Ontario Works, housing help etc.).&nbsp;&nbsp;</li>	<li>In an efficient and prompt manner, complete all documentation and data entry per WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms).</li>	<li>Work collaboratively as a team with Job Developers and Retention Specialists to ensure effective case management and achieve positive outcomes for each jobseeker.</li>	<li>Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, both in person and online, as part of a regular rotation of duties within the team.</li>	<li>As needed to support site operations, provide customer service support at the front desk, engage in outreach activities and perform other duties.</li></ul>What You Bring to the Team<ul>	<li>Degree or diploma in Social Work, Social Services Workers or related field.</li>	<li>Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention).</li>	<li>Experience in leading group workshops or activities.</li>	<li>Knowledge of labour market trends, especially related to employment of vulnerable populations including youth, newcomers, OW/ODSP recipients, and long-time unemployed population.</li>	<li>Knowledge of pre-employment support methods and re-training opportunities</li></ul>What Will Set You Apart<ul>	<li>Knowledge and/or connections with community resources and supports.</li>	<li>Highly ethical, compassionate and purpose driven with an overarching desire to support client success toward employment, staff empowerment and system wide improvement in effective service delivery.</li>	<li>Energy and enthusiasm to meet new people, listen and learn about their needs and experience, and work to improve their life and the lives and their families.</li>	<li>Oriented toward coaching and facilitating others to share information and suggest success strategies;</li>	<li>Comfortable speaking with employers to understand their needs/perspective while advocating for clients.</li>	<li>A strong sense of personal accountability for achieving individual targets</li>	<li>Patience, compassion and sensitivity to deal with different cultures and different levels of abilities among clients, colleagues, partners and others in the work environment.</li>	<li>Understanding of and ability to communicate principles and practice of diversity and anti-racism.</li>	<li>Excellent organization and time management skills and strong attention to detail.</li>	<li>Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online.</li></ul>

55 Social Worker Jobs