field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

INTERNAL/EXTERNALJob Title:Community Development Housing Worker, Kingston Road HousingPosition Type:&nbsp;Bargaining Unit, Full‐Time, PermanentNumber of Positions:&nbsp;1Rate:$29.40 per hour&nbsp;Vacation:4 weeksto startBenefits:Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float dayRRSP:RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probationHours:37.5 hours per week, M-F evening and day shifts (rotational)Supervisor:Senior Manager, Kingston Road Housing&nbsp;Posting Date:October 7, 2025Application Deadline:October 20, 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Location:4628 Kingston Road, Toronto&nbsp;Why Fred Victor?For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.Kingston Road Housing –&nbsp;provides safe deeply affordable housing for single people who are experiencing poverty, chronic homelessness and often the long-term effects of trauma, social isolation, varying degrees of mental health and substance use. Kingston Road Housing provides Housing with supports, including case management, on site 24 hours per day, 7 days per week. We work from a client centered, harm reduction, trauma informed, anti-oppressive framework.&nbsp;Does this sound like work you want to be a part of?We offer a collaborative and supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and more than 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.What You Will Do:<ul><li>The focus of the position is to work with chronically homeless tenants to access and maintain alternative supported housing with focus on supporting clients experiencing social isolation. </li><li>Encourage tenant participation in the development of short and long term goals, community development strategies, using a facilitative management approach to promote independent living and the safety and enjoyment of their housing. </li><li>This position will focus on community development and will plan, facilitate and engage with group programming, workshops and activities for the tenants. </li><li>Plan and facilitate regular programming for tenants that promotes social inclusion. &nbsp;</li><li>Engage with other service providers, both internal and external to Fred Victor in order to deliver programming and workshops to tenants.</li><li>Facilitate regular monthly tenant meetings and encourage tenant leadership in those meetings.</li><li>Complete a community needs assessment in order to plan appropriate community development activities.</li><li>Conduct regular case management meetings, develop case support plans, housing plans and short and long-term housing goals with clients.</li><li>Maintain up-to-date case management files, including accurate client progress notes.</li><li>Provide intake, assessment and case management services, utilizing a client-centered, strength-based, harm reduction approach to clients actively using substances. </li><li>Coach or assist a client in the development/maintenance of abilities relating to activities of daily living, self-care, crisis management strategies, symptom management, maintaining a support network, and skills teaching such as budgeting, grocery shopping and other life skills.</li><li>Assess the client’s support needs weekly based on indicators of stability (i.e. daily living skills, housing stabilization, finances, connection to primary healthcare, social networks, etc.)</li><li>Draft clear coordinated care plans (CCPs) for each client that advance client’s immediate needs and mid-term goals. Reassess and adjust those plans periodically throughout the service.</li></ul>What You Bring to the Team:<ul><li>Strong understanding of and experience in community development practices.</li><li>This position will use a trauma informed, harm reduction, client centered, anti-oppressive approach to all of their work. This position requires respect for, and expertise working with, tenants who are facing mental and physical health issues, active substance use, history of trauma, abuse and social isolation and who come from racially and ethnically diverse backgrounds.</li><li>Extensive experience working with people who have experienced homelessness and poverty; understanding of the issues of homelessness, poverty and discrimination facing this community and how these issues affect the lives of individuals.</li><li>Highly developed and proven group facilitation skills.</li><li>Strong commitment to harm reduction, trauma informed, anti-oppressive and client- centered principles.</li></ul>What Sets You Apart:&nbsp;<ul><li>Demonstrated experience in conflict resolution and crisis management.</li><li>Lived experience.</li><li>Strong customer service skills</li><li>Extensive knowledge of community based resources</li><li>Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service.</li><li>Well-developed interpersonal skills that will produce effective, productive and appropriate relationships with the tenants, community, external agencies and staff at Fred Victor.</li><li>Strong teamwork</li><li>Highly developed understanding of and proven ability to communicate appropriate professional boundaries</li><li>Highly developed ability to plan and prioritize work</li><li>Excellent written and oral communication skills</li><li>Literacy in Word, Pirouette, Excel&nbsp;</li></ul>Compensation and Benefits:<ul><li>For the Community Development Housing Worker, Fred Victor offers a pay rate of $29.40 per hour.</li><li>4 weeks of vacation to start + 1 float day</li><li>Generous paid sick leave allowance</li><li>A comprehensive Dental, Extended Health and LTD group benefits&nbsp;package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.</li><li>6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP. </li><li>Access to employee and family assistance plan&nbsp;</li></ul>How You Can ApplySend your resume and an email describing why you want to be part of the Fred Victor Team by October 20, 2025 to Maria Nazarova at&nbsp;<a href="mailto:mnazarova@fredvictor.org" target="_blank">mnazarova@fredvictor.org</a> with&nbsp;‘Community Development Housing Worker’ in the subject line.A Police Record Check is required by the final candidate prior to hiring.Accessibility &amp; Accommodation&nbsp;Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experienceIf you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested.&nbsp;Information received relating to accommodation requests will be treated with confidentiality.

Fred Victor

Community Development Housing Worker, Kingston Road Housing

INTERNAL/EXTERNALJob Title: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Housing Worker -&nbsp;Harm Reduction Case ManagerPosition Type: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bargaining Unit, Full‐Time, PermanentNumber of Positions: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1Rate: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $29.40 per hour&nbsp;Vacation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4 weeksto startBenefits: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day&nbsp;RRSP:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probationHours: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 37.5 hours per week;&nbsp;Monday to Friday, rotation of day and evening shiftsSupervisor: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Program Manager, Transitional HousingPosting Date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; October 1, 2025Application Deadline: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; October 10, 2025Location: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 145 Queen Street East, Toronto, ON, M5A 1S1Why Fred Victor?For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.The Transitional Housing Program (THP)&nbsp;is a 20-room residential program at Fred Victor. This position is responsible to provide intensive one-to-one practical support and case management using a client-centered, trauma informed, anti-oppressive and harm reduction approach so that clients are able to maintain their housing and to build their capacity to live independently. The ideal candidate will have proven experience, ability, and skills providing intensive case management services and life skills programming along with a high level of expertise working with people who have experienced street homelessness and have complex and active substance use and/or concurrent disorders.&nbsp; &nbsp;The position requires someone who has demonstrated experience and skills being personable, dynamic and creative in their work with clients, co-workers, supervisor, and community partners.Does this sound like work you want to be a part of?We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.What You Will Do:<ul><li>Conduct regular case management meetings, develop case support plans, housing plans and short and long-term housing goals with clients</li><li>Maintain up-to-date case management files, including accurate client progress notes</li><li>Develop, facilitate, and evaluate life skills programming and community activities</li><li>Positively engage, encourage, assist, and support participants to address housing and program related issues such as: behaviour, personal habits, social isolation, mental health, substance use and hygiene through problem solving and accessing community resources</li><li>Provide Harm Reduction Support&nbsp;</li></ul>What You Bring to the Team:<ul><li>3-5 years providing Case Management services, or equivalent experience</li><li>3-5 years working with people experiencing homelessness&nbsp;</li><li>A degree in a related discipline will be considered an asset</li></ul>What Sets You Apart:<ul><li>Proven experience, ability, and skills providing intensive case management services and life skills programming to clients using a client-centered, trauma informed, anti-oppressive and harm reduction framework&nbsp;</li><li>Extensive experience and knowledge of mental health and addiction issues, with the application of harm reduction principles and practices</li><li>Substantial experience within the homeless services sector, preferably in addiction services</li><li>Demonstrated respect for, and expertise working with men and women who are or have been homeless, living in poverty, with mental health, substance use, trauma, social isolation, immigration, unemployment/underemployment and/or with history with the criminal justice system&nbsp;</li><li>Proven experience, ability, and skills providing intensive case management services and life skills programming to clients using a client-centered, trauma informed, anti-oppressive and harm reduction framework&nbsp;</li><li>Extensive experience and knowledge of mental health and addiction issues, with the application of harm reduction principles and practices</li><li>Substantial experience within the homeless services sector, preferably in addiction services</li><li>Demonstrated respect for, and expertise working with men and women who are or have been homeless, living in poverty, with mental health, substance use, trauma, social isolation, immigration, unemployment/underemployment and/or with history with the criminal justice system&nbsp;</li><li>Expertise and experience in Mental Health and Addictions Assessments</li><li>Knowledge of psychosocial rehabilitation and recovery principles and an ability to put these into practice</li><li>Diplomacy and Teamwork&nbsp;</li><li>Lived Experience</li><li>Ability to exercise good judgment</li><li>Ability to communicate in another language&nbsp;</li><li>Ability to work flexible hours including weekday and evening shifts</li></ul>Compensation and Benefits<ul><li>For the Housing Worker - Harm Reduction Case Manager Fred Victor offers a rate of $29.40 per hour&nbsp;</li><li>4 weeks of vacation to start + 1 float day</li><li>Generous paid sick leave allowance</li><li>A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.</li><li>6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP&nbsp;</li><li>Access to employee and family assistance plan</li></ul>How You Can ApplySend your resume and an email describing why you want to be part of the Fred Victor Team by October 10th 2025, to&nbsp;<a href="mailto:lbodera@fredvictor.org" target="_blank">lbodera@fredvictor.org</a> with “Harm Reduction Case Manager” in the subject line.A Police Record Check is required by the final candidate prior to hiring.<ol><li>Accessibility &amp; Accommodation&nbsp;</li></ol>Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experienceIf you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested.&nbsp;Information received relating to accommodation requests will be treated with confidentiality.

Housing Worker - Harm Reduction Case Manager

The Organization&nbsp;We value and celebrate diversity:&nbsp;We are committed to a selection process and work environment that is inclusive and barrier free. We encourage applications from all backgrounds and communities and are committed to having a team made up of people with diverse skills, experiences, and abilities. We actively encourage BIPOC and LGBTQ+ applicants to apply and we value the positive impact that diversity has on our teams. We are committed to equity, diversity, and social inclusion within our workforce and in all opportunities provided at StepStones. Accommodations will be provided in accordance with the Ontario Human Rights Code.StepStones for Youth (<a href="http://www.stepstonesforyouth.com/" target="_blank">www.stepstonesforyouth.com</a>) is an innovative and dynamic charitable organization in Toronto dedicated to providing intervention and sustainable support for children and youth. Many of these youth are exiting the foster care and group home system or are currently living in foster homes and shelters.Our goal is to create positive and meaningful connections; increase school engagement, high school graduation, and post-secondary enrolment; and increase stable housing, improved mental and physical health, and strong support networks. StepStones adheres to a “whatever it takes” approach to servicing youth and we go above and beyond to support their needs.Why Work With Us:<ul><li>Comprehensive Benefit Package: includes 3K to paramedical services, and Short Term and Long-Term Disability including Employee Assistance Program (EAP) &amp; Grief counselling available free of charge (in addition to benefits) for work related incidents&nbsp; </li><li>Time-Off: 17 days vacation with a 1-day vacation increase per year worked, up to 35 day’s vacation </li><li>Leave:&nbsp;8&nbsp;sick days, 3 personal days, 1.5 medical appointment days, bereavement allowance </li><li>Professional Development:&nbsp;Training allowance of $700 per year </li><li>Reimbursements:&nbsp;Mileage&nbsp;provided at a competitive rate&nbsp;and all staff are given a petty cash budget</li><li>Tools you need to succeed: All staff receive a MacBook, Headphones and access to our mobile friendly CRM system</li><li>Extended Break: 1.5 lunch break healthy living program when you exercise for 30 minutes during lunch</li></ul>The OpportunityStepStones for Youth is currently seeking a Youth Case Manager for our Connections Coordinator role within the Building Connections Program. This initiative is grounded in the belief that strong, supportive relationships are essential to creating long-term stability and improving outcomes for children and youth from the child welfare system. Our goal is to shift the primary supportive role from professional workers to trusted, non-professional community members by equipping them with the necessary training and guidance. This is a meaningful opportunity to positively impact some of the most vulnerable youth in our society.Key Responsibilities:<ul><li>Support youth aged 10–25 who are connected to the child protection/welfare system and currently living in foster care or group homes.</li><li>Engage youth in identifying and developing their own circles of support.</li><li>Conduct thorough assessment to uncover and strengthen potential support networks, including extended family, culturally relevant groups, and community connections.</li><li>Provide effective case management services tailored to each youth’s unique situation.</li><li>Collaborate with community organizations throughout the Greater Toronto and Hamilton Area (GTHA).</li><li>Build and maintain relationships with youth and their existing or emerging support systems.</li><li>Respond to crisis situations with appropriate intervention and develop safety plans. </li><li>Maintain positive working relationships with foster and group home providers, caregivers, and CAS workers. </li><li>Deliver services through an anti-oppression framework, recognizing and addressing anti-Black and Indigenous racism, poverty, LGBTQ+ inclusion, and diversity.</li></ul>Other duties as assignedNote: This role is primarily community-based, with some work at our Toronto office.What we’re looking for:<ul><li>Degree in social work (or related field) from an accredited University/college and a minimum of five years’ successful experience in directly related field; or equivalent education and experience</li><li>Access to a vehicle and a valid full G Class Ontario Driver’s License with appropriate insurance is required.</li><li>Extensive experience working in trauma-centered facilities and experience with the effects of trauma on behaviours.</li><li>Experience in child protection preferred.</li><li>Experience in working with diverse cultures and communities. A thorough understanding of anti-oppression, anti-Black and Indigenous racism values and principles and an appreciation of and ability to work with diverse communities.</li><li>Working knowledge of the fundamentals of Kinship, Foster Care, Forever Families and Adoption;</li><li>Solid knowledge of services and resources available for youth in Ontario;</li><li>Experienced motivational interviewer with the ability to create a comfortable interview environment;</li><li>Sound knowledge of the child welfare system and the principal issues affecting the youth in this system;</li><li>Highly effective written and oral communication skills, problem solving, advocacy and assessment skills;</li><li>Effective interpersonal skills including the ability to work cooperatively and collaboratively with internal and external resources and community partnership;</li><li>Ability to manage crisis, conflict and adverse situations with staff, youth and families;</li><li>Strong computer/Internet skills and knowledge of case management systems, reporting procedures and responsibilities and the ability to work within those systems;</li><li>Strong communication, organizational, and time management skills; accountability, reliability, and punctuality; and the ability to work effectively and independently under the pressure of tight timelines, competing priorities and emergent issues..</li></ul>Equal opportunity&nbsp;StepStones values the unique skills and experiences each individual has to offer and we are committed to creating an inclusive and accessible organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate fully in our recruitment processes, please let us know when we contact you.StepStones is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage qualified candidates from Indigenous, Black, and other racialized persons, 2SLGBTQI+ people, individuals with disabilities, and other members of marginalized communities to consider working with and for StepStones. We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to evaluate candidates who meet the required qualifications.&nbsp;We thank all applicants for their interest in this position; however, only those applicants will be selected for an interview will be contacted. No phone calls or in person submissions please.

StepStones for Youth

Youth Case Manager - Connections Coordinator

External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

 
Parkdale Assisted Living - Case Management Lead 

 
West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-
based agency that has served the diverse communities of downtown west Toronto since 1912. The 
central purpose of West Neighbourhood House is to enable less-advantaged individuals, families 
and groups in the community to gain greater control over their lives and community. 
 
The Seniors’ and Caregivers – Parkdale Assisted Living Case Management Lead serves as the point 
of access for all Older Adult Centre (OAC) programs through intake, assessment and referral. The 
Case Manager provides support, information, referral and case management, and advocates with/ 
on behalf of older adults, persons with disabilities or their caregivers, who are suffering from social 
isolation or poverty by virtue of being frail, and/or vulnerable. This Case Management Lead 
position has responsibility for ensuring smooth case management services are delivered to all 
Parkdale Assisted Living participants. This position is located at 20 West Lodge and 248 
Ossington Ave. 
 
West Neighbourhood House is actively seeking qualified applications from 
Indigenous, Black and People of Colour, persons with disabilities, women and 
persons of all sexual orientations and gender identities/expressions. Applicants with 
lived experience as a participant of West Neighbourhood House programs, or related 
programming from similar organizations, are also strongly encouraged to apply. 
 
West Neighbourhood House will provide accommodation throughout the 
recruitment &amp; selection process to applicants with disabilities. During any stage of 
the recruitment process, please indicate the nature of any accommodation(s) you 
may require. Any information received relating to accommodation measures will be 
addressed confidentially. 
 
Responsibilities: 
 

 • Conducting home visits and developing individual care plans with all Parkdale Assisted 
Living participants prior to participant being assigned a permanent Case Manager from the 
team; 

 • Coordinating care plans for Right Place of Care participants and Enhanced Community 
Supports for Alternate Level of Care participants transitioning to the Parkdale Assisted 
Living program; 

 • Ongoing and effective coordination with Ontario Health at Home; 
 • Care coordination collaboratively with Enhanced Community Supports and Parkdale 

Assisted Living Teams; 
 • Carrying a caseload of ongoing participants in the Case Management program; 
 • Conducting needs assessments for OAC program participants; 
 • Coordination of appropriate interventions and monitoring; 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

 • Providing advocacy, information and referral, crisis intervention; 
 • Maintaining up-to-date case management files, including assessments, care plans and 

progress notes; compiling statistics; 
 • Leading and facilitating support groups and workshops; 
 • Assisting in the development and delivery of outreach strategies for seniors in the 

community, participating on community-based networks addressing seniors’ and caregiver’s 
issues; 

 • Participating as a team member of the programs, training/orienting staff, students and 
volunteers; 

 • Assisting with program planning initiatives, the on-going evaluation, development and 
maintenance of all aspects of the program; participating on in-House committees, events, 
and joint initiatives between programs; 

 • Providing other related assistance as required. 
 

Qualifications: 
 

 • Demonstrable skill in client assessment, case management, crisis management, service 
planning and co-ordination, as attained through a university degree in Social Work (e.g. 
BSW); 

 • Active membership in the College of Social Workers and Social Service Workers (or in 
process of acquiring membership) is required; 

 • Experience with the interRAI CHA; 

 • Minimum 3 years’ experience in direct service delivery to seniors and individuals with 
disabilities and those who are frail, vulnerable or suffering from mental health issues, 
addiction and social isolation in a diverse ethno-racial community; 

 • Extensive knowledge of the issues arising from aging, disabilities, deteriorating mental/ 
physical health and of the conditions which contribute to social isolation; 

 • Excellent organizational, interpersonal, verbal and written skills e.g. used in excellent case 
note taking; 

 • Strong computer literacy, familiar with client management databases and web-based 
environments; 

 • Good understanding of community based and community support services in Toronto; 

 • Demonstrated experience working in a multi-disciplinary team, as well as independently; 

 • Possession of a valid Driver’s License is an asset; 

 • Flexibility to work from various locations and work settings, including remotely; 

 • Ability to work evening and weekend hours is required; 

 • Experience conducting virtual case management activities with participants, families and 
other care providers such as assessments over the phone, case videoconferencing etc. 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

Status: Full time Permanent (CUPE Local 3393 Bargaining Unit Position) 
Start Date: ASAP 
Hours: 35 hours per week (5 days/week, including Saturdays and evenings 

 on a rotating basis) 
Rate: $30.69 per hour (4 weeks’ vacation, paid sick days, 3 floater days, 
 full benefits package after 3 months, Multi-Sector Pension Plan after 
 6 months) 
Unit: Older Adult Centre 
Immediate Supervisor: Coordinator, Case Management 
Interview: To be conducted in person or virtually 
Posting Date: October 7, 2025 
Closing Date: Posting open until filled. Please apply ASAP. 

 
Please submit your resume and cover letter clearly indicating “Parkdale Assisted 
Living - Case Management Lead” by 5:00 p.m. on the closing date to: 

 
Hiring Committee 

588 Queen Street West 
Toronto, Ontario 

M6J 1E3 
<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a> 

<a href="mailto:jobs@westnh.org" target="_blank">mailto:jobs@westnh.org</a>

West Neighbourhood House

Case Management Lead - Parkdale Assisted Living

Competition #2025-458-CPManager, Workforce Development (Trades) (2025-458-CP)Employment Type:Permanent Full-Time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Onsite – Limited opportunities to work remotelySalary:$70,000 - $75,000Application Deadline:October 20, 2025 by 11:59 pmProgram Overview – Workforce Development, Community ProgramsThe Manager, Workforce Development (Trades), ensures service delivery excellence and target achievement across a dynamic portfolio of projects involving skills development and employment initiatives in the trades. Current projects include a Construction Project Management Bridging Program for Internationally Trained Individuals; a Building Code Official Ontario Bridging program; Construction Union Pathway Program; a Plumbing Pre-Apprenticeship Program as well as a CNC/Precision Machining program for women. Many programs are in collaboration with George Brown College.&nbsp; The manager will also be a driving force in business development, employer engagement and partner development.&nbsp;The Manager directly leads a team of front-line service delivery staff. The Manager continuously improves service delivery and ensures an efficient approach to leveraging functional skill sets.&nbsp; The Manager collaborates effectively with functional leads (e.g. training and mentorship) and other project/program leads (e.g. Employment Services, WoodGreen Foundation) as well as employer and community partners to achieve organization objectives and best meet client needs.The Manager demonstrates strong leadership, respect, and a collaborative approach that encourages a positive and productive environment for team members to thrive.&nbsp;&nbsp;&nbsp;What You Will Do<ul><li>Ensures the successful management and delivery of multiple projects to meet all objectives and targets.</li><li>Leads project teams and delivers specific project outcomes. Prepares workplans, supervise front-line staff, coordinates resources, implements project activities, fulfils data and documentation requirements, resolves issues, evaluates and improves performance, etc.</li><li>Sources and allocates resources needed to deliver projects successfully including staff and volunteers, materials and supplies, equipment and tools, purchases of services from vendors and contributions from employers and community partners.</li><li>Collaborates with internal and external stakeholders to achieve excellence in employer engagement. Contributes to development of a common employer engagement model. Coordinates with the WoodGreen Foundation, Employment Services and other teams that must effectively manage employer relationships to optimize the employer experience and positive client outcomes.</li><li>Builds and manages strong, healthy and productive relationships with vendors and partners involved in Workforce Development projects.</li><li>Collaborates with functional area leaders (e.g. training and assessments, mentorship, volunteer management, marketing, research/evaluation, etc.) to obtain resources, strategize/plan projects, create a positive and smoothly run work environment for staff, develop and innovate best practices, etc.</li><li>Contributes to funding applications as requested by Senior Manager, with activities such as project/service ideation, establishing objectives, developing strategies and plans, designing new programs, creating budgets and preparing written submissions. </li><li>Develops and implements marketing and communication plans for projects under their leadership.</li><li>Provides coaching, training, and support to direct reports to address individual performance success and career growth within WoodGreen.</li><li>Ensures annual performance reviews are completed for both direct and indirect reports in a manner that recognizes each individual’s strengths and areas for development. Creates individualized learning and development plans to grow internal talent.</li><li>Responsible for staffing of assigned programs including recommending staffing model, recruiting, recommending candidate for hire, and working with the supervisor team to orient and train new employees.</li><li>Identifies, coordinates and facilitates staff training opportunities to ensure that staff have skills to meet the current and future expectations of their role.</li><li>Creates a work environment that embraces innovation and excellence amongst staff.</li><li>Fosters a collaborative and cooperative team environment within program and unit and across the agency.</li><li>Represents the Unit on internal or external committees as directed by the Senior Manager.</li><li>Ensures the anti-racism objectives and community development principles of the organization are achieved within the programs</li><li>Performs other related duties as required from time to time.</li></ul>What You Bring to the Team<ul><li>Bachelor Degree in relevant discipline (preferred).</li><li>Minimum 2 years’ supervisory, preferably within a unionized/community services sector.</li><li>Proven ability to manage multiple projects, ideally in a client-focused, service delivery environment, with attainment of target outcomes.</li><li>Experienced leading a team with varying roles, skills and experience.&nbsp; </li><li>Demonstrated ability to implement policies, procedures and business systems to meet operational outcomes.</li><li>Knowledge and experience working in the trades, trades-related programming or other exposures/knowledge of trades.</li></ul>What Will Set You Apart<ul><li>Established relationships with various business sectors and partnership relationships with employers in the trades a strong plus.</li><li>Strong communication and interpersonal skills with a track record of effectively managing and mediating conflict.</li><li>Demonstrated ability to work collaboratively with community partners and stakeholders.</li><li>Demonstrated problem-solving, analytical, and decision making skills.</li><li>Experience with data management, with the ability to monitor data quality, analyze data through reporting, and interpret the result to inform program development recommendations.</li><li>A solid understanding of trends, issues and services within the career and employment sector, with knowledge of strategies to integrate vulnerable population in the labour market.</li><li>Able to manage and engage staff in an outcome-based environment.</li><li>Able to work as part of integrated management team in which you are responsible for both team and personal results.</li><li>Demonstrated ability to support a culturally diverse staff team.</li><li>Capable of overseeing services to a vulnerable and traditionally marginalized populations.</li></ul>

WoodGreen Community Services

Manager, Workforce Development (Trades) (2025-458-CP)

Job Title: Drug Treatment Court (DTC) CounsellorLocation: Ottawa, Ontario, CanadaReports To: Program ManagerJob Status: Two (2) Full-Time Permanent Positions (37.5 hours per week); male sex designatedStarting Rate of Pay:&nbsp;$28.91/hourWe are currently receiving applications for two (2) Full Time Permanent Drug Treatment Court Counsellors (one of the positions is bilingual). Due to the program requirements related to urine drug testing, the positions are male sex designated.Drug Treatment Court (DTC) is a substance use intervention model that combines substance use treatment with the judicial supervision of a “problem-solving” court, as an alternative to incarceration for individuals who face charges as a result of non-violent criminal activities related to their substance use. These special courts take a comprehensive approach intended to address recidivism and substance use related crimes through judicial supervision, comprehensive substance use treatment, random and frequent drug testing, incentives and sanctions, clinical case management, and social services support.RESPONSIBILITIESThis position will be situated at Rideauwood offices at 312 Parkdale Avenue, or virtually home-based as per operational requirements, and will require the successful candidate to work in collaboration with community partners at other locations.The counsellor works collaboratively in conjunction with clients as part of a multi-disciplinary team of agency colleagues and/or colleagues from partner agencies to:<ul><li>Provide clinical practice and interventions relating to intake, assessment, education, treatment, consultation, and referral for parent clients who are currently experiencing, or are affected by problems related to substance use;</li><li>Provide individual counselling, group counselling and psychoeducational groups to clients, both in short-term &amp; long-term capacities;</li><li>Work effectively with clients who present with multiple and complex problems, including challenges with substance use, concurrent addiction and mental health issues, trauma including PTSD, legal problems, unemployment and limited income, medical problems, and limitations imposed by restrictions in access to other socio-economic determinants of health;</li><li>Work within Rideauwood’s framework and standards, using both harm reduction and abstinence focused models based on the client’s needs;</li><li>Reviews and evaluates client progress and makes adjustments to treatment plans as required Provides feedback and support to clients;</li><li>Accept and make referrals to outside agencies;</li><li>Take an active role in preparing for and participating in community presentations and meetings;</li><li>Participate in all assigned meetings, staff development and training as required;</li><li>Participate in the training and mentoring of other professionals and students;</li><li>Contribute actively to administrative and teamwork functions;</li><li>Maintain client records and statistics; and,</li><li>Other duties, as required.</li></ul>EDUCATION, TRAINING, AND EXPERIENCE<ul><li>Minimum of a three-year (3) degree in a health or social sciences related discipline from an accredited post-secondary institution; mental health and addictions certification an asset;</li><li>Minimum of three year (3) recent related experience;</li><li>Significant understanding of substance use and mental health issues, concurrent disorders, and evidence-based treatment practices to address them;</li><li>Experience in facilitation or co-facilitation of group programming for adults and/or parents required;</li><li>Experience in working with clients who are experiencing trauma, particularly PTSD, as well as having substance use disorder(s) is essential;</li><li>Thorough knowledge of and proficiency in contemporary assessment and psychosocial counselling techniques, including addiction and mental health issues among youth and in communities and society at large;</li><li>Comprehensive knowledge of and skilled practice in individual, group, and crisis counselling methods, and case management;</li><li>Ability to provide culturally competent service to clients of diverse ethno-racial and cultural backgrounds is essential and experience completing comprehensive mental health assessments as part of an interdisciplinary team;</li><li>Ability to deal effectively with crises, including a threat of self-harm, or harm to others;</li><li>Knowledge of mental health and trauma and how they relate to addictions;</li><li>Knowledge of available programs and services, their interrelationships, and their function in delivering services in the community;</li><li>Knowledge of legislation applicable to performance of job responsibilities;</li><li>Excellent organizational, interpersonal and written communication skills and the ability to work effectively in a fast-paced environment;</li><li>Familiar and proficient with computers, including but not limited to the Microsoft Office suite of tools;</li><li>Registration and/or certification with appropriate professional college or licensing body is desired;</li><li>Ability and willingness to work within regular office hours – with regular evening and occasional weekend hours – totaling 37.5 hours. This schedule may change from time to time, so flexibility is also required;</li><li>Ability to obtain and maintain a satisfactory Criminal Record / Vulnerable Person Check</li><li>Bilingualism in English and French is a preferred asset; and,</li><li>Ability to drive and access to a vehicle during normal working hours.</li></ul>About Rideauwood Addiction &amp; Family ServicesRideauwood Addiction and Family Services is a community-based treatment centre operating in Ottawa for more than 40 years. Dedicated to supporting those impacted by substance use, behavioral addictions and related mental health challenges, the organization serves youth, young adults, adults and families. Rideauwood runs over 15 comprehensive programs that include prevention, education, individual and group treatment. Whether it’s substances, gambling gaming or technology use; and whether individuals want to reduce their use, use in safer ways or eliminate their use, Rideauwood counsellors are here to help. At Rideauwood there is no “right path” to recovery – only the path you choose. <a href="http://www.rideauwood.org" target="_blank">www.rideauwood.org</a>.WAGE PROGRESSION<ul><li>Step 1&nbsp;- $28.91</li><li>Step 2&nbsp;- $29.21</li><li>Step 3&nbsp;- $29.50</li><li>Step 4&nbsp;- $29.80</li><li>Step 5&nbsp;- $30.09</li><li>Step 6&nbsp;- $30.40</li><li>Step 7 - $30.70</li><li>Step 8&nbsp;- $31.02</li><li>Step 9&nbsp;- $31.34</li></ul>If you are interested in this position, please submit a current resume and letter of interest via Indeed answering the following questions:Based on your experience and practice, and given what you know about this position:(1) what motivated you to apply for this position, and(2) what makes you a suitable candidate for this position?Rideauwood values Equity and Diversity and is an equal opportunity employer. If any accommodations are needed for applicants during the selection process, please notify Human Resources.

Rideauwood Addiction & Family Services

Drug Treatment Court (DTC) Counsellor

WHO WE ARE&nbsp;&nbsp;Up With Women / Exponenti’elles is a national charity dedicated to helping women and gender diverse individuals experiencing low income build a sustainable pathway out of poverty and realize their full potential. Currently serving in 5 provinces (British Columbia, Alberta, Ontario, Quebec and Nova Scotia) and growing, Up With Women/Exponenti’elles is committed to serving our clients in the official language of their choice, anywhere within our service areas.&nbsp;&nbsp;WHAT WE CAN OFFER&nbsp;We are a team of passionate, innovative professionals, many with lived experience of the intersecting issues of poverty. We are flexible, pro-parent, pro-mental health, and pro-human. Together, we take pride in cultivating a thriving and enjoyable workplace that values diversity, equity, and inclusion. Click <a href="https://vimeo.com/949686294/b0db104ed9" target="_blank">here</a> to hear directly from our employees about what it’s like to work with us.&nbsp;Benefits:&nbsp;15 days paid vacation, 7 personal leave days, Office Closure between Christmas and&nbsp; New year, Health Plan (Paramedical and Dental), Health Spending Account, group insurance (Life, Dependent Life, AD&amp;D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), birthday off, internal psycho-social resources, access to one on one coaching as available, and a positive and innovative office culture grounded in our core values of humanity, integrity, humour and results.&nbsp;&nbsp;WORKING CONDITIONS&nbsp;<ul><li>Working hours: This position is full-time. You are expected to work 35 hours per week, over 5 days.</li><li>Hybrid work arrangement:&nbsp;You are required to work from the UWW/EXP office in Downtown Vancouver at least one (1) day per week, scheduled in coordination with their Manager. You must also be available to report to your assigned office on other days as requested by your Manager.</li><li>Eligibility to work in Canada: We offer a safe and inclusive workplace for people of all backgrounds and experiences. We strongly encourage individuals from underrepresented groups—especially in the social services sector—to apply.</li><li>You must be eligible to work in Canada. This means you must be a Canadian citizen, a permanent resident, or hold a valid work permit.&nbsp;</li><li>If your application is successful, a police information check (E-PIC) may be required.&nbsp;</li><li>Some travel within Canada may be necessary.&nbsp;</li><li>You may occasionally be required to work outside of regular business hours (evenings and weekends).&nbsp;</li></ul>WHO YOU ARE&nbsp;You share our passion for gender equity and poverty reduction and thrive in a collaborative, values-based culture where creativity and innovation are rewarded. You are a proactive individual with frontline experience supporting a diverse clientele in the social services sector and understand the importance of teamwork and collaboration. In addition to demonstrating high professionalism, you possess excellent interpersonal skills and are eager to work and grow within a recognized, innovative, and high-impact charitable organization.&nbsp;Your commitment to teamwork, partnership, collaboration, trauma-informed practices, and empowering our clients will be essential in helping our team and organization ensure that more women and gender-diverse individuals in need receive the necessary support to find a sustainable path out of poverty.&nbsp;Reporting to the Regional Manager, Western Canada, you will be based in Vancouver or Great Vancouver area and will manage relationships with clients, community partners, and various other stakeholders. You will also undertake related administrative and operational functions.&nbsp;WHO YOU AREYou share our passion for gender equity and poverty reduction and thrive in a collaborative values-based culture where creativity and innovation are rewarded. You are a self-starter with front-facing experience supporting a diverse array of clients within the social services sector who understands the importance of teamwork and collaboration. You are a professional with excellent interpersonal skills who is excited about the opportunity to work and grow in a proven, innovative, and entrepreneurial high-impact charity.Your commitment to teamwork, partnership, collaboration, trauma-informed practice and empowerment will help our team and organization ensure that more women and gender diverse individuals in need are well-served and on a sustainable pathway out of poverty.Reporting to the Regional Manager, you will be based in Vancouver and be responsible for the management of relationships with clients, community partners, and various other stakeholders as well as being accountable for related administrative and operational tasks.WHAT YOU WILL DO<ul><li>Establish and manage relationships with clients, community partners, volunteers, and other stakeholders as needed.</li><li>Deliver informative and engaging presentations about our program to community partners and prospective clients, both virtually and in person.</li><li>Cultivate and maintain strong relationships with partner organizations and their staff to foster sustainable and effective collaboration.</li><li>Execute key program activities, including client outreach and recruitment, intake, onboarding, regular follow-ups, and support.</li><li>Participate in program events, job fairs, and other activities as needed.</li><li>Plan, organize, and co-facilitate regular group sessions with clients as required.</li><li>Support the planning, organization, and recruitment of facilitators for client workshops.</li><li>Monitor the implementation of program processes and policies to deliver high-quality services and ensure continuous quality improvement.</li><li>Create and update client files, program documents and presentations, filing them in accordance with organizational policies and procedures.</li><li>Facilitate positive relationships within the program team, with other departments, and with stakeholders at large.</li><li>Program Evaluation: Continuously assess the program's effectiveness and make recommendations for improvement. Implement necessary changes based on evaluation findings.</li></ul>Other duties assigned as required.WHAT YOU OFFERRequired<ul><li>Experience working with a diverse clientele, including individuals who have experienced poverty, housing or employment instability, trauma, gender-based violence, mental health and addiction issues, and disabilities.</li><li>Experience in community outreach, including developing and maintaining relationships with various stakeholders in the sector, and effectively promoting programs and initiatives.</li><li>Understanding and commitment to concepts and issues related to diversity, equity, inclusion, and anti-oppression, especially as they apply to women and gender-diverse individuals living in poverty.</li><li>Excellent skills in navigating and developing relationships within the community services sector to provide resources to our clients based on their needs.</li><li>Excellent oral and written communication skills, with the ability to effectively convey and present information to all stakeholders.</li><li>Strong project management skills and proven ability to work on multiple projects simultaneously.</li><li>Demonstrated ability to take initiative and work independently as well as part of a team while maintaining good communication with colleagues.</li><li>Strong interpersonal, organizational, and administrative skills, with great attention to detail.</li><li>Excellent computer skills with proficiency in word processing, presentation, email, and calendar software, search engines, and web-based platforms.</li><li>Respect for privacy and the ability to exercise tact and discretion.</li><li>Proficiency in written and spoken English .</li></ul>Assets<ul><li>Experience in conducting client intake.</li><li>Knowledge of customer relationship management (CRM) software, in particular Salesforce.</li><li>Experience in developing and facilitating client workshops.</li><li>Working fluency in French.</li></ul>

Up With Women/Exponenti'elles

Program Coordinator, Western Canada

Under the direction of the Executive Director (ED), the Program Manager provides strategic day-today leadership to support the growth and functionality of LGBT YouthLine’s programs (peer support HelpLine, outreach, advocacy, etc.). The Manager ensures programs align with and advance YouthLine’s mission, values, and strategic vision.&nbsp;We are seeking a candidate with an MSW or equivalent combination of education and experience, with strong grounding in therapeutic and trauma-informed practices.

Lesbian Gay Bi Trans YouthLine

Programs Manager

Competition #2025-435-CCSupervisor, Seniors’ Supports (2025-435-CC)Employment Type:Permanent Full-Time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Hybrid – Opportunity to work remotely after orientation &amp; training periodSalary:$76,000 - $81,000Application Deadline:October 13, 2025 by 11:59 pmProgram Overview – Mental Health &amp; Addictions, Community CareThe Social Work/Full Circle Psychogeriatric teams provide community-based case management, supportive and/or clinical counselling to older persons (55+) with mental health and/or substance use issues, cognitive issues (i.e. dementia), frailty, and other psychogeriatric conditions related to the aging process.The Supervisor role will include bringing expertise in concurrent disorders and harm reduction to the team. This position will be responsible for providing clinical supervision to registered professionals, staff supervision, consultation, training, supporting annual program planning and evaluation, compliance with relevant legislation and organizational policies and representing the Social Work and Full Circle programs within the community, the organization, and external committees and partnership. This position is further responsible for monitoring, evaluating, and ensuring that the programs and funder outcomes are met.&nbsp;&nbsp;What You Will Do<ul><li>Provide clinical supervision and consultation support to Social Work and Full Circle staff.</li><li>Support program manager with recruitment, interviewing and retention of staff.</li><li>Develop and/or update program manuals and materials to ensure compliance with organizational, funder-specific, and accreditation standards and requirements.</li><li>Update and maintain Social Work and Full Circle Sharepoint folders with relevant resources and tools for the team</li><li>Oversee compliance with documentation standards and provide training to staff on client documentation</li><li>Provide/organize orientation and training for new Social Work and Full Circle staff.</li><li>Provide/organize supervision for practicum students in the Social Work and Full Circle programs.</li><li>Maintain regular contact with relief/casual staff, providing supervision support and clinical consultation.</li><li>Be familiar with the policies and procedures and the site-specific emergency procedures</li><li>Provide timely crisis intervention support to staff and/or practicum students</li><li>Monitor staff performance targets and data quality by regularly reviewing documentation in client management systems and consulting with staff and program manager</li><li>Support manager with preparing statistical reports, program reports and submissions.</li><li>In collaboration with program manager, supervise and manage any performance issues.</li><li>Maintain healthy team dynamics through team building activities, overseeing coverage arrangements for vacations/leaves, caseload review and other supportive interventions</li><li>Coordinate Albany Clinic drop-in and other community drop- ins as assigned</li><li>Participate in ongoing training and education to maintain and enhance skills in this role</li><li>Participate in regular supervisory sessions and annual performance appraisals with the program manager</li><li>Oversee waitlist management ensuring seamless assignment of client referrals</li><li>Lead team meetings when needed.</li><li>Participate in unit management meetings for the purpose of ensuring coordinated and integrative programming and resource sharing</li><li>Represent the unit in internal/external committees/conferences/collaborations as directed by program manager.</li><li>In collaboration with program manager, ensure that the equity objectives and community development policies of the organization are achieved within the programs.</li></ul>What You Bring to the Team<ul><li>Masters of Social Work (M.S.W.) or graduate degree in a relevant field. </li><li>Registered Social Worker (R.S.W.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario.</li><li>5+ years related experience in mental health, addictions, geriatrics and/or social work. Demonstrated experience working with older adults and seniors with mental health (including dementia) and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours is required.</li><li>Minimum 3 years progressive leadership experience preferably in the Community sector and unionized environment.</li></ul>What Will Set You Apart<ul><li>Personal knowledge and lived experience of issues that affect communities and populations served by WoodGreen is a strong asset.</li><li>Experience and expertise to support older adult and seniors including individuals who have significant mental health and/or addiction issues, history of trauma, violence/abuse, dementia, cognitive impairments, responsive behaviours, chronic physical health issues, etc.</li><li>Strong ability in case management, system navigation, service planning, implementation, and coordination, therapeutic or supportive counselling.</li><li>Experience working effectively in a multi-disciplinary team or as a team member in collaboration with other community professionals. </li><li>Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.</li><li>Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy), etc.</li><li>Knowledge of issues affecting older adults/geriatric populations, mental health, addictions, health sector, and community resources, policies, legislation, programs, and other issues related to scope of practice and social determinant of health.</li><li>Solid understanding of the intersectionality of systemic barriers and social determinants of health, including racism, discrimination, and oppression.</li><li>Demonstrated experience in group facilitation (therapeutic and psycho-social).</li><li>Strong assessment, clinical and intervention skills.</li><li>Effective oral, written communication skills and documentation skills.</li><li>Effective interpersonal, crisis management, time management and organizational skills.</li><li>Proven ability to apply and practice Anti-Oppression, Anti-Racism, Trauma-Informed and Harm Reduction principles, and strategies.</li><li>Applied computer skills (MS word, excel, sharepoint, google docs) and ability to use client information systems.</li><li>Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu, Tamil, Farsi, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.</li></ul>

Supervisor, Seniors' Supports (2025-435-CC)

External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

 
 Program Worker, Visiting and Health Promotion 

 
West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based 
agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose 
of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the 
community to gain greater control over their lives and community. 
 
Do you have a vibrant, creative personality, and the ability to drive the implementation of 
new ideas? Do you have excellent communication and interpersonal skills, can think 
“outside the box”, and have a desire to change the world? 
 
The successful candidate will be familiar with community development and cultural interpretation models 
used in program planning, delivery, evaluation while bringing excellent storytelling, writing and curation 
skills. The successful candidate will be responsible for the Visiting-Social &amp; Safety (VSS) Program, collecting 
participants’ stories, writing, and curating content using different mediums such as: art showcases, 
quarterly newsletters, program reports, local media and a broad range of social media platforms. 
 
As a member of the Seniors Community Development team, the successful candidate will also participate in 
Team, Older Adult Centre and House-wide activities as required. 
 
West Neighbourhood House is actively seeking qualified applications from Indigenous, Black 
and People of Colour, persons with disabilities, women and persons of all sexual orientations 
and gender identities/expressions. Applicants with lived experience as a participant of West 
Neighbourhood House programs, or related programming from similar organizations, are 
also strongly encouraged to apply. 

West Neighbourhood House will provide accommodation throughout the recruitment &amp; 
selection process to applicants with disabilities. During any stage of the recruitment process, 
please indicate the nature of any accommodation(s) you may require. Any information 
received relating to accommodation measures will be addressed confidentially. 

 
Responsibilities: 
 

 • Plan, implement, deliver and evaluate all aspects of the VSS program; 

 • Conduct face-to-face interviews to build supportive relationships with participants and volunteers; 

 • Assess the interests and needs of individuals, document, develop and implement activation plans; 

 • Coordinate and orientate all volunteers referred into the program, assessing their suitability and 
providing orientation, training, direction plus on-going support; 

 • Develop new ways of documenting information and promoting independence and positive change by 
exploring a participant story approach as an alternative to traditional forms of case documentation; 

 • Supervise and monitor participant-volunteer partnerships and make appropriate referrals when 
other services are required (e.g., Case Management); 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

 • Promote program activities within the immediate multi-cultural community, local and social media, 
other Agencies and also by facilitating information sessions with interested groups; 

 • Compile and maintain statistics, records and other documentation as required by funders; e.g., 
gather anecdotal information for reports and proposals; develop program procedures, compile and 
maintain client and visitation records or other documentation; 

 • Provide ongoing training and support to volunteer visitors, callers, social media and learning clubs, 
and volunteer co-facilitators; 

 • Provide cultural interpretation at Health Promotion/General Geriatrics weekly workshops, maintain 
attendance list and collect statistical information; 

 • Support the Members’ Council by providing interpretation and assisting with minute taking at 
monthly meetings; 

 • Co-organize and co-facilitate volunteer training series as well as facilitate volunteers and caregivers 
access to educational opportunities provided by other organizations e.g. seniors organizations, 
hospitals, patient education, hospice services; Alzheimer Society etc; 

 • Assist with Social and Congregate Dinning activities, e.g., support delivery, maintain attendance 
lists, and collect statistical information; 

 • Provide support Seniors Community Development Team as required; 

 • Participate as a member of the Older Adult Centre, on in-House committees, at House-wide events, 
in joint initiatives, and at external opportunities as required; 

 • Provide other related assistance as required. 
 
Qualifications: 
 

 • Degree or diploma in social sciences, gerontology, activation, community development, volunteer 
supervision or equivalent experience; 

 • Proven experience engaging participants both in-person and virtually in creative and artistic ways 

e.g., through visual arts, or by utilizing storytelling, writing and curations skills; 

 • Excellent presentation, interpersonal and communication skills; 

 • Fluency (written and verbal) in English and Portuguese is required; 

 • Good understanding of interpretation methods applied to audiences and settings; 

 • Minimum one year experience working with older adults and persons with different abilities; 

 • Experience in developing and writing program procedures; 

 • Demonstrated group facilitation skills and a thorough understanding of community development; 

 • Minimum one year experience recruiting, training and supervising volunteers; 

 • Demonstrated ability to work with diverse, ethno-racial communities, with a commitment to the 
principles of Diversity, Equity and Inclusion; 

 • Demonstrated ability to work independently and as part of a multi-disciplinary team; 

 • Ability to cope effectively with a heavy workload, comprising of working with individuals and groups, 
and maintaining effective administrative practices; 

 • Excellent knowledge of Zoom, Messenger, Facebook, Skype, WhatsApp, and other online platforms; 

 • Knowledge of data collection, entry and analysis using electronic databases (e.g., Alayacare); 

 • Excellent working knowledge of virtual work environments and Office 365; 

 • Flexibility to work from various locations and work settings; 

 • Ability to work evenings and weekends on rotation and as required. 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 


 
Status: Permanent Full time (CUPE Local 3393 Bargaining Unit Position) 
Start Date: ASAP 
Hours: 35 hours per week (including weekend and evening hours on rotation) 
Rate: $26.95 per hour (4 weeks’ vacation, paid sick days, 3 floater days, full benefits 

package after 3 months, Multi-Sector Pension Plan after 6 months) 
Unit: Older Adult Centre 
Immediate Supervisor: Manager, Community Programs, Older Adult Centre 
Posting Date: October 1, 2025 
Closing Date: October 15, 2025 
 
Please send your cover letter and resume clearly indicating “Program Worker, Visiting and 
Health Promotion” by 5:00 pm on the closing date to: 

 
Hiring Committee 

248 Ossington Ave. 
Toronto, Ontario 

M6J 3A2 
<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a> 


<a href="mailto:jobs@westnh.org" target="_blank">mailto:jobs@westnh.org</a>

54 Social Worker Jobs