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FASD Worker (Full-time/Permanent)&nbsp;&nbsp;About the Organization:&nbsp;&nbsp;&nbsp;ABLE2: Support for People with Disabilities has been serving the Ottawa and Champlain region for 50 years. We believe in a community where everyone is seen as able, respected, and valued. Our programs and services empower people of all ages across the disability spectrum, and their families, to live meaningful lives as valued members of the community. &nbsp;The Opportunity:&nbsp;&nbsp;&nbsp;The FASD Worker is an individual who is passionate about supporting children and youth with fetal alcohol spectrum disorder (FASD). The FASD Worker delivers services to support children/youth and their support network. The FASD Worker is skilled in delivering FASD education training to various community partners to contribute to the awareness of FASD and how it impacts the community. The FASD Worker values the importance of continuing to develop their own FASD knowledge to ensure evidence-based interventions. The successful candidate is capable of working independently but also sees the value of working with a team. &nbsp;Key Responsibilities&nbsp; &nbsp;&nbsp;<ul><li>Providing education, resource location, and advocacy support to children/youth who have fetal alcohol spectrum disorder (FASD). &nbsp;</li><li>Actively work with children/youth and their support network to increase independence. &nbsp;</li><li>Provide education about FASD to the Ottawa, Prescott Russell, and Stormont Dundas Glengarry communities. &nbsp;</li><li>Strong commitment with FASD knowledge development. &nbsp;</li></ul>Qualifications&nbsp;&nbsp;<ul><li>Diploma or bachelor’s degree (social work or related human social field) and at least three years OR equivalent experience with vulnerable/at-risk populations, including individuals with disabilities</li><li>2 – 3 years’ experience working with the child and youth service system. &nbsp;</li><li>Knowledge about child development. &nbsp;</li><li>Experience working with individuals who have experienced trauma. &nbsp;</li><li>Experience developing strength-based child/youth and support network plans. &nbsp;</li><li>Strong commitment to the principles of Inclusion, Diversity, Equity, and Belonging. &nbsp;</li><li>Bilingual (French and English) is preferred and will be prioritized. &nbsp;</li><li>Demonstrated knowledge of FASD or commitment to knowledge development.&nbsp; &nbsp;</li></ul>Position Details &nbsp;<ul><li>Full-time (35 hours per week), Permanent, Remote&nbsp; </li><li>Salary Range: $51,770 – 59,536; Band 3 &nbsp;</li><li>Be available to attend (occasional in-person/client meetings/events); mileage will be reimbursed as per ABLE2 policy.&nbsp; &nbsp;&nbsp;</li><li>While this position is remote, candidates must reside within ABLE2’s catchment area: Ottawa, Prescott, Russell, Glengarry, Stormont, and Dundas.&nbsp; &nbsp; &nbsp;</li></ul>ABLE2 offers:&nbsp;&nbsp;&nbsp;<ul><li>A welcoming, collaborative work environment.&nbsp; </li><li>Paid closure between Christmas and New Year’s. &nbsp;</li><li>Vacation entitlement of four (4) weeks annually for full-time employees, based on the calendar year (January–December). In the first year of employment, vacation is also prorated based on start date; full entitlement (prorated by FTE) begins each January thereafter.&nbsp; </li><li>Competitive benefits package.&nbsp;&nbsp;</li></ul>Commitment to Fair Hiring&nbsp; &nbsp;ABLE2 is committed to a fair and transparent hiring process. As part of our recruitment process, we may use Artificial Intelligence (AI) tools to screen applications for qualifications and suitability. All final hiring decisions are made by human reviewers. &nbsp;How to apply:&nbsp;&nbsp;&nbsp;Please submit a cover letter and resume by email to: &nbsp;Michael Song, Manager of Programs<a href="mailto:msong@able2.org" target="_blank">msong@able2.org</a> &nbsp;A detailed job description is available upon request. &nbsp;ABLE2 welcomes applications from people with disabilities and will provide accommodations throughout the hiring process. We value diversity and are committed to fostering a workplace where individual differences are recognized and respected, and where every team member can contribute their talents. &nbsp;While we appreciate all the responses, only candidates under consideration will be contacted. Relocation funding is not available for this position. &nbsp;For more information on ABLE2, please visit our website at <a href="http://www.able2.org/" target="_blank">www.able2.org&nbsp;&nbsp;</a>&nbsp;&nbsp;

ABLE2: Support for People with Disabilities

FASD Worker (Full-time/Permanent)

Position Title: Community Crisis Intervention Worker (CCIW)&nbsp;Reports to:  Director, Crisis Services or Team Manager&nbsp;Salary:  $65,422.56&nbsp;per annum with comprehensive benefits package&nbsp;Note: Hiring multiple positions at various locations&nbsp;Job Summary: The Community Crisis Intervention Worker (CCIW) provides crisis intervention, de-escalation, crisis management and follow-up services and referrals to individuals who are experiencing mental health and/or substance use crisis and are not currently in need of Emergency Services. The crisis worker will work collaboratively with community members to provide help and assistance that is adapted to diverse needs and includes diversion away from unnecessary police or medical emergency response. &nbsp;Successful applicants will have: &nbsp;<ul><li>At least five years of experience working in community mental health, crisis intervention, substance use specific services or experience in a related field</li><li>A broad understanding of all the factors that impact an individual’s mental health and well- being including the social determinants of health, trauma, poverty and homelessness </li><li>A demonstrated ability to adapt interventions to ensure equity, access and accommodation </li><li>A demonstrated commitment to working through an Anti-Racist, Anti-Oppression, Trauma informed lens </li><li>A demonstrated ability to provide/offer interventions to a diverse client group including Persons with Disabilities, Black, Indigenous, Racialized, 2SLGBTQ+ and Neurodiverse communities </li><li>A demonstrated ability to provide crisis intervention and utilize de-escalation strategies and interventions </li><li>A demonstrated ability to provide suicide risk assessment and interventions using the ASIST model </li><li>A demonstrated ability to work with issues related to substance use and concurrent disorders within a harm reduction framework</li><li>A demonstrated ability to be flexible and work under pressure</li><li>A demonstrated ability to work collaboratively with clients, community partners and service providers and make appropriate use of resources </li><li>A demonstrated ability to navigate multiple computer and communication systems </li><li>A demonstrated ability to utilized client management software for record keeping and data collection</li><li>Strong organizational skills </li><li>A demonstrated understanding of issues related to involvement in the Mental Health and Justice System</li><li>An extensive working knowledge of community supports available in the City of Toronto</li><li>A demonstrated ability to work independently and collaboratively within a team </li><li>A current and working knowledge of relevant legislation, including the Mental Health Act and P.H.I.P.A.</li><li>A valid Ontario ‘G’ Driver’s license  &nbsp;</li></ul>This position will involve: &nbsp;<ul><li>Possible rotation into 12-hour shifts within other GCC and TCCS services. All schedules are subject to change. </li><li>Work across multiple GCC services and locations including within a short-term residential setting &nbsp;</li></ul>We are particularly interested in hearing from individuals who represent the cultural diversity of Toronto. Black, Chinese, South Asian and Indigenous, LGBTQ2S+ individuals and those with lived experience of the mental health system. Proficiency in languages such as Mandarin, Cantonese, Vietnamese, French and Spanish will be considered an asset. &nbsp;All GCC employees are required to provide proof of full vaccination for COVID-19 &nbsp;Please send resume and letter of interest to <a href="mailto:jobs@gersteincentre.org" target="_blank">jobs@gersteincentre.org</a> &nbsp;&nbsp;

Gerstein Crisis Centre

Community Crisis Intervention Worker, Various Locations

Catholic Children's Aid Society of Hamilton

Bilingual (French English) Child Protection Worker

Supportive Independent Living Program&nbsp;Support Worker (Full Time)&nbsp;Summary:The Support Worker will be working in the Supportive Independent Living Program (SILP) under the direction of the Manager, Program Development and Delivery.&nbsp; The Support Worker will be supporting clients by responding to their inquiries and concerns, liaising with housing providers, providing crisis intervention when necessary, and overseeing case management for clients residing in the Supportive Independent Living Program.&nbsp;Tasks and Responsibilities:&nbsp;<ul><li>Provide psycho-social and practical support to clients residing in Bruce House designated apartments with local social housing providers (OCH, CCOC) with the goal of helping them maintain housing </li><li>Manages the waiting list for clients waiting for Rent Geared to Income housing with Bruce House. </li><li>Responsible for Case Management of clients in the SILP program alongside the Manager, Program Development and Delivery as well as the Program Team. </li><li>Plans regular check-ins with clients over the phone, in person or by email. </li><li>Works together with the Programs Team to assist with social programs available to all Bruce House clients, based on their needs and interests. </li><li>Provide statistics and documentation for activities of the SILP; participate in program development activities with the Programs and Services Team. </li><li>Manages the client rents and utilities tracking for the SILP Program. </li><li>Supports the Executive Director with the SILP Rent Log finances. </li><li>Attends Social Housing Networking meetings, including advocacy for homelessness issues when required. </li><li>Support other Bruce House programs and services, as required. </li><li>Other duties as required. &nbsp;</li></ul>Education and Experience:&nbsp;<ul><li>A degree or diploma in health or social services or significant relevant experience. </li><li>Knowledge and experience of psycho-social issues related to HIV. </li><li>Knowledge of housing, community and social service resources. </li><li>Knowledge of Microsoft Office programs and client service reporting tools. </li><li>Knowledge of social determinants of health, and their impact on marginalized communities. </li><li>Knowledge of harm reduction is an asset. </li><li>Experience working with diverse communities impacted by HIV.&nbsp;</li></ul>Language and other:&nbsp;<ul><li>Bilingual (English and French) </li><li>Valid driver’s license and access to an automobile. </li><li>Occasional evening meetings and weekend community events.&nbsp;</li></ul>Conditions of Employment&nbsp;<ul><li>Full time permanent position Monday to Friday. </li><li>Full Health Benefits Package </li><li>Employer RRSP contribution </li><li>Starting vacation 3 weeks </li><li>Sick leave and Personal days provided&nbsp;</li></ul>Additional Information&nbsp;<ul><li>Please do not hesitate to let us know if you need any accommodations in regard to accessibility. </li><li>We highly encourage people living with HIV to apply for this position as well as people from diverse communities.&nbsp;</li></ul>To Apply:&nbsp;Send a resume and cover letter to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Linda Truglia&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executive Director&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Email: <a href="mailto:jobs@brucehouse.ca" target="_blank">jobs@brucehouse.ca</a>Position will be filled when the qualified candidate is found.&nbsp; Thank you very much for applying, we will only be contacting qualified candidates.&nbsp; &nbsp;

Bruce House

Supportive Independent Living Program  Support Worker

January 7, 2026&nbsp;This posting is for an existing vacancy;&nbsp;Internal/External Job Posting: Case Manager-Permanent&nbsp;Full-time; (35 hours/week; 1 FTE)Posting Number: 2026-03 &nbsp;Davenport-Perth Neighbourhood Centre and Community Health Centre (DPNCHC) is a multiservice organization that provides various health and community programs and services for a diverse community. We are seeking a Case Manager to provide case management for clients who require linkage to community resources, referral coordination and service navigation.&nbsp; The Case Manager facilitates client intakes, ongoing assessment, developing and implementing the appropriate service plans, referral coordination and discharge plan for the client and their family. The Case Manager assists the client and family with the goal of maximizing client empowerment and health through culture sensitive service, education and programs both within the program and in conjunction with other service providers.We are expanding our services to deepen our work with Black-identified community members and youth. As a result, we are inviting members of the Black community to apply. The successful candidate will be expected to work in-person at our location; one evening a week, some weekends, and work independently and as part of a team. &nbsp;Responsibilities:&nbsp;<ul><li>Conduct client intake and needs assessment, </li><li>Identify issues and provide advice, consultation, support and information to clients, their families, service providers and community members on physical, mental health and related matters, </li><li>Develop and implement an appropriate service plan with short- and long-term goals that is tailored to the clients’ needs, </li><li>Support system navigation to reduce barriers that impact the client’s and family’s ability to access social services, health and mental health services, </li><li>Act as a client advocate on individual and systemic issues (e.g. housing, education, OW, ODSP, legal, employment etc.) </li><li>Facilitate linkages between clients and community resources and collaborate with appropriate service providers or community organizations, </li><li>Works in collaboration with other DPNCHC staff and/or partner agencies as needed to support interprofessional care, </li><li>Support DPNCHC programming by attending programs to conduct outreach and provide support and workshops related to relevant case management topics, </li><li>Participates in establishing and maintaining community linkages and partnerships with other service providers, </li><li>Participates on community committees and networks as needed, </li><li>Maintain effective and timely documentation of client records, </li><li>Contribute to the ongoing evaluation, development and implementation of programs at DPNCHC.&nbsp;&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>University degree or college diploma in Social Work, Social Services, or a related field or equivalent level of experience, </li><li>Minimum one-year of case management experience and/or front-line experience with marginalized populations, </li><li>Caseload management skills, </li><li>Excellent interpersonal, communication (written and verbal), problem-solving, organizational and time management skills, </li><li>Demonstrated commitment to principles of an anti-oppression and cultural competence framework, </li><li>An interest and commitment to working in a low-income, multilingual, multiracial community, </li><li>Thorough knowledge of broad determinants of health and issues affecting youth, low income, multi-lingual, Black and racialized communities, </li><li>Additional language skills are an asset, </li><li>Knowledge of the Davenport Perth community is an asset.&nbsp;</li></ul>Salary Range: $54,945 - $58,491 per annum, plus Extended Health Benefits and Healthcare of Ontario Pension Plan (HOOPP).&nbsp; This position is part of the bargaining unit. &nbsp;Submit cover letter &amp; resume to:&nbsp; Posting 2026-03&nbsp;to <a href="mailto:hire@dpnchc.ca" target="_blank">hire@dpnchc.ca</a> or mail to 1900 Davenport Rd, Toronto, ON. M6N 1B7.&nbsp;&nbsp;Due Dates:&nbsp; Internal Applicants: 5 pm, January 15, 2026.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; External Applicants: 5pm, January 20, 2026.&nbsp;Davenport-Perth Neighbourhood and Community Health Centre encourages applications from Black candidates, as well as individuals from diverse backgrounds including culture, race, language, religion, class and gender/sexual orientation.&nbsp; Reasonable accommodation or any other special needs will be provided in all parts of the hiring process. If you require any accommodation, please advise Human Resources.&nbsp; As a condition of employment all new hires must show proof of COVID-19 vaccination (2 doses) with vaccines approved by Health Canada, unless they have an exemption from vaccination under the Human Rights Code. Also required to undertake a Vulnerable Sector Screening with Police Services.&nbsp; AI is used in screening and shortlisting applicants.&nbsp;Only applicants selected for interviews will be contacted.&nbsp; No phone calls please.&nbsp; DPNCHC is a perfume free environment.&nbsp;

Davenport-Perth Neighbourhood and Community Health Centre

Case Manager

Shelter Diversion WorkerJanuary 2025As a Shelter Diversion worker for Durham Youth Services your priority is to uphold the organization’s vision to end youth homelessness in the Durham Region. Our mission is to provide programs for at-risk and homeless youth in the Durham Region to prevent homelessness, provide shelter and other opportunities that will support their success and end the stigma of homelessness.Our values:<ul><li>Collaborative – We work with youth to develop the tools and resources that will enable their success and contribute to a thriving community</li><li>Connected – We are focused on building and maintaining strong relationships with our partners and our community to support youth.</li><li>Forward-Thinking – We are dedicated to identifying and implementing innovative and progressive solutions to ending youth homelessness.</li></ul>TERMS OF POSITIONThis position is for 37.5 hours a week, Monday-Friday, with flexibility to work daytime, evening, and weekend hours. The role is paid in accordance with the Collective Agreement with Liuna 3000 and Durham Youth Services at $24.65 per hour.This list is meant to act as a guideline for all duties and responsibilities and as such does not cover every aspect of the position.ORGANIZATIONAL RESPONSIBILITIES<ul><li>Be positive, supportive, kind, caring, empathetic, gentle, respectful, and compassionate to all youth, staff, students, volunteers, and other community members</li><li>Provide unbiased, non-judgmental support to all clients</li><li>Build positive, professional rapport with clients, staff, volunteers, students, and other members of the community</li><li>Communicate regularly and openly with the assigned supervisor and the Director of Housing and Outreach Programs as needed</li><li>Attend all staff or individual meetings that are requested by the supervisor or leadership team</li><li>Optimize team performance by contributing to positive and supportive work environment</li><li>Value diversity by understanding and respecting the practices, customs and values of other individuals and cultures.</li><li>Learn and uphold the philosophy of the Housing-First model</li></ul>SHELTER DIVERSION RESPONSIBILITIES<ul><li>Provide Shelter Diversion support to all incoming youth calls directed by local shelters, which includes an initial assessment of needs and resources</li><li>Actively support the Shelter Diversion philosophy being understood and integrated into the agency work with new clients and referrals</li><li>Establish collaborative relationships with clients, building on their strengths and resources to find housing solutions</li><li>Work with colleagues and local systems to safely resolve high-risk crisis situations and provide nonjudgmental support for problematic behaviour</li><li>Communicate regularly with clients and collaterals over the phone and videoconferencing</li><li>Advocate for client needs by developing and implementing service plans and working with local providers and systems</li><li>Demonstrate understanding of oppression and marginalization of the homelessness community</li><li>Make positive contributions to agency teams, actively participating as part of the Shelter Team, supporting other programs and initiatives</li><li>Provide case management and life skills training for a set of clients, including housing goals, independent living skills, and the like</li></ul>CASE MANAGEMENT RESPONSIBILITIES<ul><li>Using HIFIS/case management software consistently and in a professional manner</li><li>Keep accurate hard copy files and case notes, including client interactions</li><li>Have a keen awareness of internal and external resources and advocate for clients throughout various community partners that will benefit and assist clients with their case management plans.</li><li>Provide housing and case management support for shelter clients</li><li>Learn and uphold a housing-focused philosophy of self-resolution among clients.</li><li>Support the maintenance of an up-to-date resource list (employment, mental health, addiction, etc.)</li><li>Advocate on behalf of participants on a case-by-case basis with local systems i.e., Child and Family Services, Employment and Income Assistance, Legal Aid, Health, Addictions, Justice, etc.</li></ul>QUALIFICATIONS<ul><li>Degree in Social Work or a Social Service Worker Diploma, or equivalent.</li><li>Be a member in good standing with the Ontario College of Social Workers and Social Service Workers, or be eligible for membership.</li><li>Minimum two years of full-time related work experience</li><li>Experience in an outreach position is considered an asset with knowledge of and sensitivity to the life experiences and needs of youth</li><li>Demonstrated skills, experience and passion working with at-risk, marginalized or street involved youth.</li><li>Strong counselling skills, including good judgement in emergency and/or crisis situations.</li><li>Demonstrated awareness of diversity and cultural sensitivity, including awareness and comfort level working with youth from the LGBTQ+ community</li><li>Excellent interpersonal as well as written and verbal communication skills</li><li>Strong belief in a harm reduction philosophy</li><li>Computer literacy</li><li>Proven good attendance record with the capability of maintaining this same standard.</li><li>Ability to acquire Vulnerable Sector Police Clearance</li><li>Driver’s licence (G-level) in good standing, access to reliable vehicle with $2,000,000 liability insurance.</li></ul>

Durham Youth Services

Shelter Diversion Worker

At The Canadian Training Institute, we assist individuals to recognize their strengths, achieve their goals and improve their lives. CTI promotes positive change for vulnerable individuals and adults with various challenges. We are dedicated to delivering innovative and evidence-informed services and developing creative partnerships that enhance lives and communities. The incumbent for this position will have a Bachelor of Social Work Degree or equivalent from an accredited university and demonstrated experience in delivering needs-based, culturally grounded and trauma informed supports for justice involved individuals. A Master of Social Work is preferred. The ideal candidate will have a minimum of 2 years experience working with justice involved individuals. They will have lived or learned experiences interacting with vulnerable individuals, a strong knowledge of the criminal justice system, familiarity with community-based and criminal justice’s services in the GTA and specialized knowledge of the challenges that overrepresented and marginalized populations, including Black, Indigenous and racialized individuals experience in the justice system.&nbsp;&nbsp; The incumbent will have excellent conflict resolution skills, case management and facilitation skills. Expertise in Cognitive Behavioural Interventions, Motivational Interviewing and Stages of Change and identification of criminogenic factors as they relate to developing individual intervention plans is essential. The focus of work for this position will include responsibility for the development of individual participant goals and plans geared to personal development and opportunities for positive change for program participants. You will also be expected to coach/mentor and provide participants with relevant and evidence-based service interventions to promote assets, competency, and resiliency. You will assume service coordination functions while acting as an advocate and providing information and referrals to program participants. Mentoring and counselling program participants to encourage social inclusion and engaging these program participants to identify issues, needs, goals, aspirations, skills, abilities, and services needed, as well as barriers to accessing these services, is critical. To carry out brokerage/advocacy/resourcing functions that ensure participants have access to programs, services and opportunities needed for healthy development by building and maintaining relationships with internal and external stakeholders and to demonstrate appropriate behaviours consistent with CTI’s Mission, Vision, and Values. The program is designed to address criminogenic risk factors, improve pro-social attitudes and beliefs, address anti-social thinking, develop skills to foster pro-social change and help build intervention and relapse prevention strategies for the individuals. The Program Facilitator will liaise with a variety of community resources and personnel within the criminal justice system, referral sources and community agencies in facilitating achievement of client goals. MAJOR DUTIES The Incumbent for this position will be responsible for the following:<ol><li>Intake and Assessment Interviews, including Individual Planning and Case Management</li><li>Maintaining case recording on client interactions as appropriate and as per agency guidelines, leading to overall assessment of client performance and impact of service</li><li>Provide regular progress reports on program participants</li><li>Maintain and provide data activity and outcome/impact reports</li><li>Developing and maintaining a broad base of diverse partnerships, including community partners to assist clients with such issues as housing, income, etc.</li><li>Active participation and contribution to the Client Programs Team and its members</li><li>Representation of CTI at various community forums/conferences/committees tasked with assessing and responding to community matters involving our client population</li><li>Ensuring accuracy, confidentiality and safekeeping of agency records</li><li>Participating constructively in the supervision process and exercising due diligence with respect to self-care and accountability for practice</li><li>Assigned Other Duties in Accomplishing Goals of the Program</li></ol>A valid Ontario driver’s license with access to a reliable vehicle for travel is required.&nbsp; A VSS form must be provided. The salary range for this position is $55,000 - $60,000 per annum. CTI Canadian Training Institute The Canadian Training Institute is strongly committed to the principles of equal opportunity and non-discrimination. We encourage people from frequently underrepresented and marginalized communities to apply. We thank all applicants; however, only those selected for an interview will be contacted. If contacted for an employment opportunity, please advise if you require accommodation.All interested candidates please submit your Cover Letter and Résumé to: <a href="mailto:programs@cantraining.org" target="_blank">programs@cantraining.org</a> by January 16th, 2026, at 5:00 PM.&nbsp; &nbsp;

Canadian Training Institute

Program Facilitator

Victim Services Toronto (VST) provides trauma-informed support and advocacy in the moment for any person in Toronto who has experienced crime or sudden tragedy. We also work to prevent violence through community engagement.&nbsp;VST is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion throughout VST operations, policies, culture and hiring practices.&nbsp; We are dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Persons identifying as visible minorities, indigenous, with disabilities, of any sexual orientation, of any gender identity, or from any other equity-deserving group are strongly encouraged to apply. To read VST’s full equity statement, please refer to:&nbsp;&nbsp; &nbsp;<a href="https://www.victimservicestoronto.com/anti-oppressive-equity-statement" target="_blank">https://www.victimservicestoronto.com/antioppressive-equity-statement&nbsp;&nbsp; &nbsp;&nbsp;</a>&nbsp; &nbsp;Position:&nbsp;Crisis Counsellor&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;Position Type:&nbsp;1 Full time, Permanent positionRotating shifts (Week 1: 7-3pm, Week 2: 3-11pm)Salary:&nbsp;57,000 – 60,000+, commensurate with relevant education and experience in the sector&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;Reports To:&nbsp;Director of Crisis Response Program&nbsp;&nbsp; &nbsp;Application Deadline:&nbsp;January 19, 2026 @ 5pm__________________________________________________________________&nbsp;POSITION OVERVIEW:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The Crisis Counselor provides short-term intensive crisis counseling and intervention services to vulnerable victims of crimes and sudden tragedies. This specialized role involves working with individuals affected by a range of traumatic events, including but not limited to homicide, attempted homicide, human trafficking, domestic violence, sexual assault, gun violence, and robbery. Additionally, the counselor supports those impacted by sudden tragedies such as suicide, motor vehicle or workplace accidents, and sudden death.&nbsp;Services are delivered in a client-centered and trauma-informed manner, ensuring that everyone’s unique needs and circumstances are prioritized. The Crisis Counselor meets clients in locations of their choice, including the VST office, their homes, or other safe locations, offering flexibility and accessibility to those in need. The focus is on providing immediate emotional support, stabilization, and resource linkage to help clients navigate the aftermath of traumatic events.&nbsp; &nbsp; &nbsp;&nbsp;KEY RESPONSIBILITIES:&nbsp;Crisis Intervention &amp; Victim Support&nbsp;<ul><li>Receive referrals from Toronto Police Service, Clients and Community Partners promptly and action the referral based on presenting needs </li><li>Provide on-scene assistance, virtually and over the phone support to victims and survivors </li><li>Provide community debriefing as requested for traumatic events </li><li>Conduct comprehensive needs assessments resulting from a crime and sudden tragedy </li><li>Provide immediate emotional support and arrange for practical support for victims of crime and sudden tragedy, aiding help manage crisis situations </li><li>Work collaboratively with clients in developing and implementing a personalized safety plan, urgent advocacy or travel letters and keep confidential case note documentation&nbsp; &nbsp; &nbsp; &nbsp;</li><li>Offer compassionate, non-judgmental, culturally responsive, client-centered, and trauma-informed therapeutic interventions </li><li>Meet with clients in person or virtually to collect necessary documentation for VQRP; upload documentation to file and submit with referral </li><li>Submit proof of payment or service to on call afterhours and Director for billing purposes </li><li>Advocate and connect clients to appropriate internal case management programs as well as external health, social service, community and justice systems </li><li>Link clients to appropriate community resources and services that meet their ongoing needs, including counseling, housing, or financial support </li><li>Work within a client-centered approach, emphasizing the autonomy and empowerment of individuals in their journey toward recovery </li><li>Effectively manage high volume of cases while ensuring timely responses to incoming calls from clients and law enforcement </li><li>Prioritize cases based on immediate need and urgency, maintaining a focus on client well-being </li><li>Apply an Anti-Oppression Framework (AOP) to all interactions, ensuring equity and inclusion in service delivery&nbsp;</li></ul>Eligibility Assessment &amp; VQRP+ Funded Services&nbsp;<ul><li>Assess victims' eligibility for VQRP+ funded services and make referral for case management where applicable </li><li>Ensure immediate needs for food, shelter, and safety are met after hours, and provide ongoing practical support during the crisis </li><li>Ensure documentation is received and uploaded to the file in an ethical and timely manner&nbsp;</li></ul>Police Collaboration &amp; On-Scene Assistance&nbsp;<ul><li>Respond promptly to requests from law enforcement for assistance at crime scenes or in emergency situations </li><li>Offer direct support to victims and witnesses in collaboration with police officers, ensuring safety and coordination of services&nbsp;</li></ul>Suicide Risk Assessment &amp; Support&nbsp;<ul><li>Complete thorough Suicide Risk Assessments for individuals in crisis and at risk </li><li>Provide appropriate referrals and connect clients to mental health supports or intervention services&nbsp;</li></ul>Interagency Communication &amp; Collaboration&nbsp;<ul><li>Actively communicate and collaborate with key service providers, including police, emergency medical services (EMS), fire departments, hospitals, and CAS </li><li>Coordinate and facilitate support for clients from various agencies to meet comprehensive needs 24/7 </li><li>Provide immediate and on scene support in cases of mass victimization events and engage in mass victimization response protocol&nbsp;</li></ul>Supervision &amp; Guidance&nbsp;<ul><li>Provide supervision, guidance, and direction to agency volunteers and students </li><li>Foster a supportive learning environment to enhance their skills and knowledge&nbsp;</li></ul>Training &amp; Meetings and Team Culture&nbsp;<ul><li>Participate in quarterly training sessions to remain informed of best practices and updates in crisis intervention </li><li>Attend team meetings to discuss case management, share insights, and collaborate on client care strategies </li><li>Promote and cultivate an inclusive, respectful, and supportive work environment that values diversity and encourages open communication </li><li>Actively contribute to creating a positive organizational culture by modeling inclusive behaviors, promoting mutual respect, and ensuring all team members feel valued, heard, and empowered to contribute </li><li>Support initiatives and practices that enhance team cohesion, inclusivity, and a sense of belonging, fostering a healthy and productive workplace&nbsp;</li></ul>Professional Development and Training&nbsp;• &nbsp;&nbsp;&nbsp; Participate in ongoing training, committees, clinical consultation, supervision, and professional development activities to stay current with best practices in victim services, crisis intervention, trauma-informed care, and other relevant fields&nbsp;Documentation and Reporting&nbsp;<ul><li>Maintain accurate, timely, and ethical case notes, ensuring that documentation is completed and submitted in accordance with agency policies and professional social work standards after each client interaction </li><li>Assist with any additional administrative duties or responsibilities as assigned for the program related to the role&nbsp; &nbsp; &nbsp;</li></ul>QUALIFICATIONS/SKILLS&nbsp;Must-Haves (You’ll Need These to Succeed in this Role!)<ul><li>Diploma or degree in Social Work, Social Services, Psychology, or a related field </li><li>Must be registered or eligible for registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) </li><li>A minimum of 3 years of direct crisis intervention or case management experience working with victims or related vulnerable populations </li><li>A full, valid G-level driver’s license in good standing, and comfortable driving in urban areas, city streets, and on highways </li><li>Strong understanding of trauma-informed care, gender-based violence, and the unique needs of survivors of human trafficking</li><li>Proven ability to conduct comprehensive needs assessments, crisis intervention, advocacy and assistance to clients in a fast-paced environment </li><li>Demonstrated ability to work independently and as part of a multidisciplinary team, collaborating effectively with law enforcement, service providers, community organizations, and diverse stakeholders, including equity-deserving populations</li><li>Commitment, knowledge, training and experience in intersectionality, anti-racism, anti-oppression, discrimination, and decolonizing practices &nbsp;</li><li>Ability to contribute to the diversity of Victim Service Toronto's workforce and its inclusive, anti-racist and anti-oppressive practices&nbsp; &nbsp;</li><li>Proven ability to quickly establish rapport and build trust with diverse individuals in crisis, community partners, and law enforcement, demonstrating empathy and respect in all interactions</li><li>Excellent organizational skills and time management, with the ability to manage competing priorities and meet deadlines</li><li>Demonstrated understanding of best practices, legal, and ethical requirements for case note documentation</li><li>Independently manages a high volume of calls by effectively prioritizing tasks, proactively following up with clients and partner agencies, and demonstrating persistence in navigating systems to ensure timely and comprehensive support</li></ul>Nice-to-Haves<ul><li>Thorough understanding of harm reduction and sex-positive practices&nbsp; &nbsp; &nbsp;</li><li>Demonstrated ability to identify, access, and connect clients with relevant community resources, including those specific to 2SLGBTQ+ and mental health supports, with the capacity to develop a strong understanding of local resources</li><li>Lived experience </li><li>Fluency in a second language (other than English) is considered an asset, particularly for engaging with diverse communities and providing culturally responsive support&nbsp;</li></ul>OUR LOCATION:&nbsp;&nbsp;&nbsp;The position is in person and currently located at Toronto Police Services’ Headquarters. We recognize that applicants, particularly those from Black, Indigenous, racialized communities, with lived experiences and other equity-deserving communities, may have varied, complex, and historical experiences with law enforcement.&nbsp;The final stage of recruitment also includes a police background check for facilities access purposes. We recognize this information may affect applicants differently and share it to support informed decision-making throughout the application process.&nbsp;WHAT WE OFFER&nbsp;At Victim Services Toronto, we offer competitive salaries and a comprehensive benefits package but we know a job is more than a pay cheque. Here, you’ll be part of a team that works together to make a real difference. At the end of the day, our staff go home knowing they’ve helped provide immediate, confidential support to people experiencing crime or sudden tragedy.&nbsp;While you’re here, you’ll also have access to a wide range of benefits and opportunities designed to support your health, growth, and overall wellbeing:&nbsp;Benefits and Perks&nbsp;Eligibility to enroll in medical and dental benefits following completion of the probation period, including access to mental health tools and resources.&nbsp;<ul><li>OMERS pension plan with enrollment on your first day. </li><li>Access to the Employee and Family Assistance Program, including counselling and wellness resources for employees and their immediate family members. </li><li>Access to Toronto Police Service gym facilities (based on employment status). </li><li>Professional development funds to support continuing education and career growth. </li><li>Agency-sponsored social events and opportunities to participate in community and charitable events. </li><li>In-house and external training opportunities related to current roles or future advancement.</li></ul>Staff Wellbeing Matters&nbsp;Thanks to the generosity of The Janis Rotman Fund for Staff Wellbeing, our team benefits from meaningful, built-in support to sustain their energy and care. This includes every 10th working day off, and access to paid clinical supervision with trained clinicians. We recognize the toll of trauma exposure and are committed to supporting the wellbeing of those who support others.&nbsp;HOW TO APPLY:If you are passionate about making a difference in the lives of those affected by crime and sudden tragedy and meet the qualifications outlined above, we encourage you to apply with your resume and cover letter by email to&nbsp;<a href="mailto:careers@vstoronto.com" target="_blank">careers@vstoronto.com</a>.&nbsp;Please ensure the subject line of your email includes “Application for Crisis Counsellor Position”&nbsp;VST recognizes and values a diversity of experience, including but not limited to work experience and education- but lived and life experience as well. Please ensure this is clearly indicated in your cover letter and resume. &nbsp; &nbsp;&nbsp;Victim Services Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&nbsp;Disability-related accommodation during the application process is available upon request by emailing&nbsp;<a href="mailto:careers@vstoronto.com" target="_blank">careers@vstoronto.com</a>.&nbsp;&nbsp;

Victim Services Toronto 

Crisis Counsellor - Full-time Permanent

Hours: 35 hrs/week.Range: $56,453-$81,844Location: 30 College Street, TorontoPosition: Regular, Full-time (Unionized)Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots.</li></ul>Ready to make an impact:Position Summary: &nbsp; Reporting to the Supervisor, Children Services the Children Service Worker will:Key Responsibilities:1.&nbsp;Navigator within the school system and help to resolve issues that impact student learning (e.g., transitions between schools, suspensions, special education), and help link to educational services and supports to help achieve individual goals for our children;&nbsp;2.&nbsp;Work with school boards to determine student transportation needs.3. Facilitate access to support by providing information and referrals based on individual needs to support/reinforce strengths.4.&nbsp;Identify key service referral contacts and initiate /establish communication and referral protocols with organizations and agencies5.&nbsp;Facilitate the timely exchange of information between schools and societies, including utilizing and providing input as part of the monitoring and evaluation of local Joint Protocols for Student Achievement (JPSA) where they exist&nbsp;6.&nbsp;Leverage existing resources in the education systems through referrals and collaboration (e.g., Aboriginal Education Leads, and Student Success Leads); engagement with First Nations, Inuit and urban Indigenous communities and organizations7.&nbsp;Strengthen relationships among First Nation school authorities, societies and community partners8.&nbsp;Provide eligible children and youth with services and resources as appropriate9.&nbsp;Facilitate information sessions for children, youth, and families pertaining to academic success and resources.&nbsp;10.&nbsp;Build system capacity among society and educational staff on how to better meet educational needs.&nbsp;11.&nbsp;Regular interval report on outcome statistics based on identified criteria.12. Establish program planning, documentation and reporting systems/protocols.13.&nbsp;Develop administrative systems and establish evaluation tools for data collection asprescribed and other (i.e. number of First Nation school authorities).14.&nbsp;Foster communication and linkages with community agencies/organizations to improve access and mitigate barriers to educational services and supports.15.&nbsp;Other related duties and responsibilities as required.Minimum Qualifications and Skills:Experience And Skilled Knowledge Requirements<ul><li>Bachelor’s degree in education or a field related to working with children, youth, families, communities and First Nations, or a combination of education and experience.</li><li> Ontario Teaching Certificate with knowledge of the Educational Act and Special Education Services </li><li>Previous experience in the education sector. </li><li>Knowledge and linkages with the education sector to help resolve issues that may impact student learning. </li><li>Pass a vulnerable Sector police record check. </li><li>Literate in Aboriginal culture(s) and understanding of key cultural values. Knowledge and understanding of the Aboriginal historic context. </li><li>Knowledge of and sensitivity to the life experiences and needs of the youth community.</li><li>Knowledge of Aboriginal culture(s), particularly with respect to the urban Aboriginal population.&nbsp;</li><li> Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services.&nbsp;</li></ul>Preferred Skills/Capabilities&nbsp;<ul><li>Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services. </li><li>Excellent skills in engaging with and working with parents and school-aged children and youth.&nbsp;</li><li> Demonstrated understanding, and commitment to, integrating the NCFST’s Mission and values in to practice, service and relationships. </li><li>Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation. </li><li>Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong.&nbsp;</li></ul>*Please note that the successful candidate is required to complete a background check.&nbsp;Work Environment:<ul><li>Standard office environment; minimal physical demands.</li><li>Class G License and access to a vehicle</li></ul>Our Commitment:<ul><li>We are an Equal Opportunity Employer&nbsp;committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. </li><li>In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at&nbsp;<a href="mailto:hrncfst@nativechild.org" target="_blank">hrncfst@nativechild.org</a>.</li><li>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</li></ul>Come join our team - and help create a difference in the communityClosing Date: December 26, 2025.&nbsp;

Native Child and Family Services of Toronto

Education Liaison

FULL TIME, REGULAR POSITION SALARY RANGE: $71,709 - $84,364Benefits include: • Extended Health and Dental benefits including Life, AD&amp;D and LTD • Healthcare of Ontario Pension Plan (HOOPP) • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional development time and fundsSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.As a member of a multi-disciplinary agency, the Social Worker – MSW will provide therapy/counselling, crisis support, case management, group facilitation, as well as participate on community development initiatives. The focus of this role is to offer trauma-informed care to clients with multiple chronic conditions impacted by the social determinants of health. Language capacity and ability to support the Cantonese and/or Mandarin speaking, as well as English speaking communities, is a requirement. This position is expected to work onsite.Responsibilities: Counselling/Therapy • Conduct client intake, including an initial assessment, responding to crisis situations and referring clients to resources • Perform clinical assessment of clients (individuals, couples and families) • Develop client focused service plans, including goals, tasks required to achieve goals, clearly outlining client responsibilities, and the responsibilities of others within their circle of care, in a defined timeframe • Provide counselling services in areas including, but not limited to grief, suicide prevention, health related matters, couples relations, depression, anxiety, and gender-based, age specific, race or immigration related abuse • Provide counselling support during crisis intervention and settlement support as needed • Build client capacity in essential life skills including, but not limited to conflict resolution, communication skills and assertiveness training • Advocate for client rights and benefits as individuals, groups or communities • Review intervention plans to ensure progress towards established goals • Terminate service when goals are achieved • Arrange case conferences as appropriate Case Work • Ensure proper client registration • Perform functional assessments of clients • Identify and assess client needs • Plan appropriate interventions • Liaise with other relevant community and government agencies to provide appropriate services to clients • Build client capacity to problem solving, find and access appropriate services in their community • Advocate for individual and collective client rights and needs as appropriate • Monitor client progress towards established goals • Review intervention strategies to ensure progress towards goals • Terminate service when goals achieved Group Work, Health promotion and Education • Identify client needs that are best addressed through group-based interventions • Support post-partum group • Collaborate with colleagues and partners to plan and facilitate group sessions and required supports for specified groups • Evaluate effectiveness of group sessions/group process towards achieving established goals • Plan and deliver specific group sessions as requested by other community agencies, or SRCHC staff • Collaborate within own team and with other teams across the organization to identify and provide health education to target groups Administration/Organizational Functions • Maintain up-to-date client files as specified in the organization’s policy • Participate as a team member in all team functions • Ensure timely completion of all administrative tasks • Develop and maintain professional competence Community Work • Network with other professionals/agencies in the community to exchange information and ideas about community need • Identify the needs of the community • Prioritize the needs of the community • Develop, implement and evaluate programs to meet clients’ needs • Participate in community development project/committees in community/community events • Increase community awareness of SRCHC services by informing individual/agencies of centre services or client needs • Organize community events • All other duties as requiredQualifications: • Masters of Social Work (MSW) from a recognized university • 3-5 years of experience in a community-based human service organization • Member in good standing with the Ontario College of Social Workers and Social Service Workers • Fluency in Cantonese and/or Mandarin required • Thorough knowledge of and proficiency in current assessment and psychosocial counselling techniques for individuals, families and groups • Thorough knowledge and understanding of trauma-informed social work practice • Excellent knowledge of mental health issues, particularly within equity deserving communities • Experience working with post-partum clients • Ability to deal effectively in the prevention and management of crises • Thorough knowledge and understanding of community resources • Strong group facilitation skills • Demonstrated ability to work in a multi-disciplinary team environment • Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others • Proficiency in the use of computer technology and various software applications • Strong verbal and written communication skills • Excellent interpersonal skills • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is for an existing vacancy.Internal applicants please apply by Friday, December 19, 2025 at 12:00 p.m. (noon).This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – Social Worker – MSW South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “Social Worker – MSW” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a bargaining unit position with CUPE Local 5399. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

15 Social Worker Full Time Jobs