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Internal/External Employment OpportunityPosition:Quality Improvement &amp; Planning CoordinatorComponent/Team:Quality Improvement and Performance Management (QIPM)Status:18 Month Maternity Leave Replacement Contract, 0.6 FTE Part-Time (21 hours per week)Salary Scale:$70,689 -$85,140 annualized salary plus benefits, both pro-rated to part-time statusStart Date:ImmediatelyPosition Description:Under the direction of the Director, Quality Improvement and Performance Management (QIPM), the Quality Improvement &amp; Planning Coordinator works with leadership and teams to coordinate centre-wide initiatives related to quality improvement, strategic and operational planning support, service integration, accreditation, and other initiatives within the Quality Improvement &amp; Planning Coordinator scope of responsibility.Skills, Education and Experience:Requirements for this position include:Education and Language<ul><li>Master's degree in Quality Improvement, Planning, Health Administration or a comparable relevant field</li><li>Certification or training in the Model for Improvement or LEAN/Six Sigma methodology, change management or implementation science, and/or project management considered an asset&nbsp;</li><li>Under the Centre’s designation to provide French Language Services, this position is not designated.</li><li>Fluency in English, both oral and written</li></ul>Professional Experience<ul><li>Minimum of three years experience directly leading projects or improvement initiatives in the areas of quality improvement, planning, service integration, change management and/or client engagement in a health care setting.&nbsp;</li><li>Demonstrated success in design, development, and implementation of organization-wide projects or improvement initiatives using project management and/or improvement methodologies.</li><li>Demonstrated ability to prioritize and manage multiple projects with complex demands and short timelines with strong attention to detail, thoroughness and high-quality outcomes.</li><li>Experience collaborating with multiple stakeholders and committees.&nbsp;</li><li>Experience in preparing reports and making verbal and written presentations to a variety of audiences, including employees, leadership, and the Board of Directors, to coach, educate, train, and seek feedback.&nbsp;</li><li>Understanding of community-based, multidisciplinary team-based approach to health care delivery.</li></ul>Knowledge, Skills and Abilities<ul><li>Proficient computer skills in word processing, presentation preparation, reports development, data analysis, and project management tracking.&nbsp;</li><li>Experience with Quality Improvement models/approaches, e.g. LEAN/Six Sigma, Model for Improvement</li><li>Strong project management skills, including prioritizing and managing multiple projects with complex demands and short timelines, with minimal supervision.</li><li>Sound conceptualization, critical thinking and analytical skills to identify and respond to moderate-to-complex issues/objectives and analyze the relevance and interdependencies.</li><li>Strong written and oral communication skills.&nbsp;</li><li>Demonstrated ability to persuade and positively influence others.&nbsp;</li><li>Working knowledge of coaching, change management principles and practices.</li><li>Demonstrates strong initiative and the ability to work independently, quickly assessing needs and moving projects forward autonomously.&nbsp;</li><li>Knowledge of accreditation processes, evaluation frameworks and qualitative and quantitative data collection and analysis methods.</li></ul>Reporting Relationship:The Quality Improvement &amp; Planning Coordinator is directly accountable to the Director, QIPM, and through the Director, QIPM to the Executive Director and the Board of Directors. The employee is responsible for meeting the licensing and regulatory requirements of their professional governing body, if one exists.Conditions of Employment:Hours of work will be developed in collaboration with the successful candidate to ensure a healthy work-life balance. A schedule of work will be based on the Centre’s hours of operation and program requirements and may include some evenings.&nbsp;An offer of employment will be conditional upon the candidate completing a criminal reference check, verification of educational requirement for this position and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.Accommodation:SHCHC will provide accommodation for applicants with disabilities in its recruitment process.If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.How to Apply:To apply, please visit sandyhillchc.workable.com and select the appropriate job opening.Clients of the Centre are welcome to apply. Should a client become the successful candidate, they will no longer be able to continue receiving services at Sandy Hill Community Health Centre. Assistance will be made available to find an alternative provider. &nbsp;

Sandy Hill Community Health Centre

Quality Improvement & Planning Coordinator

Immigrant Women Services Ottawa (IWSO) is looking for peer mentors to connect with participants in the From Survivor to Thriver project. The role of the mentor is to listen, encourage, and provide guidance (when requested).&nbsp;This volunteer position offers flexible scheduling and an opportunity to make a significant impact. Mentors will also receive training and ongoing support from project staff.&nbsp;About the Project From Survivor to Thriver is a new, transformative initiative that supports immigrant and racialized women survivors of gender-based violence in their journey toward healing, empowerment, and financial independence. The project helps survivors overcome isolation, develop leadership and employment skills, and achieve greater self-sufficiency through a structured mentoring program, skill-building workshops, and employer connections. The project is being delivered by IWSO in collaboration with World Skills Employment Centre.&nbsp;EligibilityTo be eligible to volunteer, you must be an immigrant or racialized woman who has experienced gender-based violence. Prospective volunteers must also complete an interview and pass a Vulnerable Sector Check.&nbsp;Qualifications<ul><li>Good listening skills</li><li>A desire to empower fellow survivors</li><li>An ability to provide support in a non-judgemental way</li><li>Proficiency in multiple languages is an asset</li></ul>Time CommitmentVolunteers are expected to meet with participants for a period of 3-6 months. Meetings will take place by phone or in person at a time that is convenient for both people. &nbsp;Benefits of Volunteering<ul><li>Receive Trauma-Informed Mentorship training</li><li>Build your leadership skills</li><li>Share your wisdom and learn from others</li><li>Make a lasting impact in someone's life</li></ul>Next StepsIf you are interested in learning more about this opportunity, please complete the Mentor Interest Form (link below). Once we receive your form, we will invite you to an information session.&nbsp;If you have any questions, please email Amy (<a href="mailto:amy@iwso.ca" target="_blank">amy@iwso.ca</a>). We look forward to connecting with you.

Immigrant Women Services Ottawa (IWSO)

Volunteer Mentor - From Survivor to Thriver Project

In-Hospital Program Specialist – Eastern OntarioABOUT USHelp Bring Back the Joy of ChildhoodSince 1983, Campfire Circle has delivered healing through happiness to thousands of kids with cancer or serious illness and their families across Ontario. Our programs are offered in paediatric hospitals across Ontario, in local communities, and at our medically supported overnight camps, offering year-round experiences that provide life-changing moments of joy, connection, and resilience.But we’re just getting started. Today, over 40,000 kids in Ontario face serious illness, many without access to the psychosocial support they urgently need. That’s why we have a bold vision: to grow from serving 3,000 campers a year to 10,000. We’re building a passionate, talented team to help make that vision a reality. When you join Campfire Circle, you become an integral part of a dynamic team helping to transform the lives of thousands of kids with serious illness, alongside our dedicated community of volunteers and donors.&nbsp;Help us give back the joy of childhood to every kid with serious illness who needs it most.&nbsp;THE OPPORTUNITYCampfire Circle is currently seeking an In-Hospital Program Specialist – Eastern Ontario to help bring the joy of Campfire Circle to the hospital setting. Reporting to the Associate Manager, In-Hospital Program (Eastern Ontario), the In-Hospital Program Specialist is accountable for developing safe, fun and engaging camp-style programs that meet the needs of campers and families. This position works to provide an enriching year-round camp experience directly to children and families through hospital and community programs in Ontario. Campfire Circle provides hospital programming at the Children’s Hospital of Eastern Ontario (CHEO) in Ottawa, The Hospital for Sick Children (SickKids) in Toronto and surrounding satellite hospitals, at McMaster Children’s Hospital in Hamilton, and the Children’s Hospital at London Health Sciences Centre. This role will be positioned in Ottawa working at the CHEO location.The key accountabilities of the role are:Communication and Administration&nbsp;<ul><li>Complete all administrative tasks required in the planning and follow-up of programs.</li><li>Document programs, photographs, camper stories and experiences to contribute to organizational program resources. </li><li>Track and maintain accurate systems for gift-in-kind donations in collaboration with Development.</li><li>Support volunteer recruitment, interviews, and training.</li></ul>Outreach&nbsp;<ul><li>Reach out to and develop meaningful relationships with campers and their families on behalf of the organization.</li><li>Promote programs to patients and families in efforts to recruit and support every child eligible to participate in Campfire Circle programs. </li><li>Support families with the registration process.</li><li>Foster relationships with medical staff and promote Campfire Circle’s programs.</li><li>Support medical staff engagement and appreciation events.</li><li>Occasionally assist with speaking engagements on behalf of Campfire Circle and attend related community outreach events.</li></ul>Programming&nbsp;In-Hospital Programming:<ul><li>Create and facilitate safe, fun, and engaging camp-style programs in a hospital setting that meet the needs of patients receiving care at the hospitals Campfire Circle serves.</li><li>Facilitate group and individual play programs in waiting areas, play-rooms and bed-side.</li><li>Support and collaborate with hospital staff and volunteers for successful program delivery.</li><li>Support special events that occur at the hospital.</li><li>Responsible for supply shopping and ordering for programs while adhering to budget.</li><li>Develop and maintain positive and supportive working relationships with Medical Staff and Child Life.</li><li>Implement all hospital policies and procedures, including confidentiality, occupational health, all protocols pertaining to infection control and adhering to all programming and cleaning procedures.&nbsp;</li></ul>Community Programming:<ul><li>Support planning and facilitation of Community Programs to meet the needs of campers and families.</li><li>Support, coach, and lead volunteers in achieving safe, fun, and engaging programs that facilitate friendship and fun.</li><li>Implement all Campfire Circle policies and procedures when programming.</li><li>Occasionally support Overnight Programs.</li></ul>ABOUT YOURequired Criteria:&nbsp;<ul><li>Proficient in English and French. </li><li>Post-secondary education or equivalent experience.</li><li>Minimum two years of experience as a staff or volunteer in a camp and/or hospital environment or working with children in a recreational setting.</li><li>Experience facilitating group programs.</li><li>Comfort working in a hospital setting with seriously ill children.</li><li>Experience working with children with a variety of physical and developmental abilities.</li><li>Proof of Hepatitis B and Pertussis vaccinations</li><li>Proof of two doses of the COVID-19 vaccination.</li><li>Clear police reference check and vulnerable sector screening</li><li>Current G2 or G class driver’s license and the ability to be covered by camp’s insurance policy.</li></ul>Advantageous Criteria:&nbsp;<ul><li>Experience teaching skill-based activities including but not limited to music, arts and crafts, drama and magic.</li><li>Experience supporting challenging behaviours.</li><li>Demonstrated ability to work with families and an understanding of how illness impacts the entire family. </li><li>Access to a car for job-related duties.</li><li>Proficiency in multiple languages.</li><li>Overnight or day camp experience.</li><li>Experience working with volunteers.</li><li>Lived experience with serious illness, which helps bring understanding to the role</li></ul>To support our commitment to a safe, caring environment for children with serious illnesses and their families, all staff must attest to having received their childhood vaccinations and&nbsp;confirm a negative result in a two-step Tuberculosis ("TB") testing series. Seasonal boosters against Influenza and the most recent circulating strain of COVID are strongly encouraged. All staff must provide an updated criminal record check or Vulnerable Sector Screening and be currently eligible to work in Canada and for Campfire Circle.WORKING CONDITIONSThis role works primarily in a hospital setting requiring a flexible schedule including significant evenings and weekends. Occasional driving long distances with overnight stays will be required and working outside will be required depending on the program.&nbsp;This position involves working in emotionally challenging environments and working with families in crisis, support, resources and training are provided.&nbsp;In consideration of the population Campfire Circle serves, the incumbent is a non-smoker.COMPENSATION &amp; BENEFITSThis position offers a competitive hiring range of $47,000 - $50,000. Campfire Circle is invested in our staff’s health, wellness and career growth. As part of the total compensation package for this role, we offer a comprehensive benefits package, with premiums fully paid by the organization with the exception of Long Term Disability, including $4,000 annually for mental health practitioners, a wellness benefit up to $500 annually, an accelerated RRSP matching program up to 5% of base salary, paid vacation time plus a paid winter shutdown period up to eight days, flexible hybrid work arrangements, and on-going professional developmentHOW TO APPLYPlease send a resume and salary expectations to <a href="mailto:careers@campfirecircle.org" target="_blank">careers@campfirecircle.org</a>with the email subject reading 2025064 – In-Hospital Program Specialist – Eastern OntarioDon’t meet every single requirement in this posting? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification or requirement we encourage you to apply anyways. You may be just the right candidate!This posting will remain open until filled. Only applicants selected for an interview will be contacted. For more information about Campfire Circle, please visit&nbsp;<a href="http://www.campfirecircle.org" target="_blank">www.campfirecircle.org</a>&nbsp; -&nbsp;No phone calls please.ACCESSIBILITY &amp; DIVERSITY, EQUITY AND INCLUSION&nbsp;Campfire Circle is deeply committed to fostering a diverse and inclusive workforce that reflects the rich diversity of the communities we serve. We welcome applications from racialized persons/persons of colour, Indigenous People from North America and around the world, persons with disabilities, 2SLGBTQIA+ individuals, and those who bring diverse perspectives and experiences. Our commitment is to provide equitable employment opportunities to all and to maintain a work environment free from discrimination and harassment.We are equally committed to providing an inclusive and accessible workplace. Applicants requiring accommodations to access our job postings and apply for roles with our organization are invited to reach out to our HR Team at <a href="mailto:careers@campfirecircle.org" target="_blank">careers@campfirecircle.org</a> or in a manner that fits their accessibility needs, and can trust that their application will be considered equitably for our available roles. Contact information for our HR Team is located on our website at <a href="https://campfirecircle.org/work-at-campfire-circle/" target="_blank">https://campfirecircle.org/work-at-campfire-circle/</a>, and more information about our accessibility commitments can be found at&nbsp;<a href="https://campfirecircle.org/about-campfire-circle/accessibility-at-campfire-circle/" target="_blank">https://campfirecircle.org/about-campfire-circle/accessibility-at-campf…</a>.LAND ACKNOWLEDGEMENTCampfire Circle acknowledges that we operate on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples, and is now home to many diverse First Nations, Inuit and Métis peoples.On this land, we are grateful to share the magic of camp with children and families, and we endeavour to create a community of joy, hope and healing. Acknowledging the land that we occupy is just one small step on the path towards Truth and Reconciliation.

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