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YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, YWCA helps women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.YWCA Toronto is a trailblazing organization dedicated to driving societal transformation by empowering women, girls, and gender diverse people through a feminist, intersectional, and anti-oppressive lens. Rooted in principles of gender and racial equity and committed to poverty reduction, the organization is a trusted collaborator in delivering life-changing programs in shelter and housing, employment and training, leadership development, and advocacy. Each year, through a staff of over 650 and budget of $49 million, YWCA Toronto serves nearly 13,000 individuals from all walks of life, including diverse races, religions, classes, ages, sexual orientations, gender identities, abilities, and immigration statuses. It is within this dynamic environment that YWCA Toronto is seeking a bold, values-driven leader as its next CEO.At the helm of this impactful organization, the CEO of YWCA Toronto serves as its chief steward, champion, and visionary leader. Embodying the values of equity, inclusion, and social justice—and informed by lived experience—the CEO leads with empathy, integrity, and bold conviction. The CEO will work collaboratively with the Board of Directors and the senior leadership team to shape the organizational vision, ensure strong governance, and drive long-term success. The CEO will inspire staff, supporters, and community partners and play a critical role in sustaining and growing YWCA Toronto’s transformative work on behalf of the women, girls, and gender-diverse individuals it serves.As a strategic and operational leader, the CEO will ensure the long-term sustainability and impact of YWCA Toronto by strengthening its financial health, modernizing systems and structures, ensuring the organization is living its values and empowering leaders through a culture of accountability and collaboration. The CEO will cultivate meaningful partnerships across sectors—including donors, government funders, and community partners—to enhance the organization’s programs and services, influence, visibility, and capacity for change. Through balanced, decisive, and evidence-based leadership, the CEO will navigate a critical period of transition while honouring the organization’s legacy, centring the voices and experiences of participants and preparing it for a resilient and impactful future.The ideal candidate is a passionate and visionary leader who is deeply committed to intersectional feminism, equity, diversity, inclusion, and social justice. Possessing strong financial and fundraising acumen, the ideal candidate is a champion of innovation who will lead structural, cultural, and digital transformation to enhance the organization’s overall effectiveness. With proven leadership in the non-profit sector, particularly within multi-service, unionized social service organizations, you will bring strong advocacy skills and a respected public presence. Your communication style would be described as empathetic, transparent, and inspiring, and you are motivated to foster a culture of trust, collaboration, and accountability both within the organization and in the broader community.If you have the dedication, skills, and passion to deliver on YWCA Toronto’s vital mission, please visit&nbsp;<a href="https://boyden.thriveapp.ly/job/2949" target="_blank">https://boyden.thriveapp.ly/job/2949</a> or submit your application and related materials to Michelle Richard and&nbsp;Renée Young at&nbsp;<a href="mailto:ryoung@boyden.com" target="_blank">ryoung@boyden.com</a>&nbsp;and state the title of the position in the subject line of your e-mail.We thank all applicants for their interest, however only those under consideration for the role will be contacted.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we appreciate the interest of all candidates, only those selected for an interview will be contacted.

YWCA Toronto

Chief Executive Officer

About Ending Violence Association of BCThe Ending Violence Association of BC (EVA BC) is a dynamic, solutions-based provincial non-profit association that trains and supports close to 300 anti-violence programs and cross-sector initiatives across BC that respond to gender-based violence (GBV) including sexual and intimate partner violence.The programs we support include BC’s Community-Based Victim Services (CBVS), Stopping the Violence Counselling (STVC), STV Outreach (STV ORS) and Multicultural Outreach (STV MORS), and Sexual Assault Services (SAS) as well as a number of community coordination and prevention initiatives.We wish to respectfully acknowledge that our office is located on the unceded, ancestral, and traditional territories of the xʷməθkʷəy̓əm (Musqueam),&nbsp;Sḵwx̱wú7mesh (Squamish), and səl̓ilw̓ətaɬ (Tsleil-Waututh) Nations.Position OverviewReporting to the Director of the Community Coordination for Survivor Safety (CCSS) Program, the Manager of Policy &amp; Projects is responsible for managing projects and policy-related initiatives. This position requires the ability to create and sustain relationships with internal and external stakeholders, including EVA BC’s membership, community and system partners, and government.&nbsp; The Manager or Policy &amp; Projects is part of the CCSS team and communicates and liaises with staff and contractors as needed.About YouThe ideal candidate must have a strong interest in working collaboratively to end gender-based violence. You will have the ability to work from a survivor-centred, trauma-informed, intersectional, gender-inclusive, anti-oppressive perspective, informed by the ongoing impacts of colonization and a commitment to reconciliation. You enjoy working in a fast-paced office environment with many competing priorities.Overview of Key ResponsibilitiesPlanning &amp; Aligning<ul><li>Manage and/or participate in the planning, facilitation and management of various initiatives including training and projects CCSS is involved in</li><li>Work with the Director of CCSS, and others as needed, to develop positions on legislation, policy and program issues on an as needed basis</li><li>Oversee the implementation of EVA BC’s Advocacy Strategy</li><li>Develop and contribute to the development of written resources such as program guides and training materials</li><li>Stay informed on issues, research, policy, and legislation in the field of gender-based violence Work with the Director of CCSS to write funding proposals</li></ul>Communication<ul><li>Contribute articles to EVA BC’s ReachOut newsletter</li><li>Develop funding deliverables, including reports</li><li>Represent EVA BC on various external committees for issues concerning anti-violence workers, community coordination, and gender-based violence</li></ul>Training<ul><li>Contribute to training projects as needed, including developing in-person and online training curricula and materials; facilitating training; and evaluating training for continuous improvement</li><li>Contribute to the development and delivery of training on community coordination, ICAT and TPR</li></ul>Collaboration<ul><li>Be an active contributing member to the overall work of EVA BC, taking a teamwork approach, whatever tasks may be required</li><li>Maintain relationships with EVA BC’s members, community and system partners, and other key stakeholders such as government</li><li>May support staff, students, and contractors as needed</li></ul>Other<ul><li>Stay updated on anti-violence and feminist issues, using a gender-based lens with relevant policies, and inclusion principles to effectively communicate EVA BC’s goals and initiatives</li><li>Stay informed on issues, policy, legislation and best practices that may affect or impact the areas/projects being managed</li><li>Support other tasks and work as needed</li></ul>Knowledge, Skills, and Abilities<ul><li>Minimum five years of experience working in the area of gender-based violence with a focus on intimate partner violence and sexual violence</li><li>Bachelor’s level by way of degree or combination of experience and training</li><li>Demonstrated ability to lead projects and initiatives, ensuring project deliverables and timelines are achieved, in accordance with the project plan and budget</li><li>Demonstrated excellence in written communication including experience developing briefing notes, bulletins, and other resources as needed,</li><li>Demonstrated experience working collaboratively with key stakeholders, organizations, and cross-sector partners to develop and deliver resources that meet the needs of diverse communities and sectors</li><li>Demonstrated understanding of gender-based violence, trauma, and the impacts of trauma</li><li>Demonstrated understanding of the perspectives and needs of diverse communities, including Indigenous communities, immigrant and refugee communities, people with disabilities, LGBT2SQ+ communities, sex workers, and isolated and rural communities</li><li>Knowledge of relevant legislation, public policy, and best practices that relate to gender-based violence in BC and other jurisdictions</li><li>Experience working directly with survivors of gender-based violence, communities impacted by GBV, and and/or community-based anti-violence workers an asset</li><li>Knowledge of BC’s Community-Based Victim Services, Stopping the Violence Counselling and Outreach,</li><li>Multicultural Outreach, and Sexual Assault Services programs an asset</li><li>Knowledge of Interagency Case Assessment Teams (ICATs) and Third Party Reporting (TPR) an asset</li><li>Ability to work from a survivor-centred, trauma-informed, intersectional, gender-inclusive, anti-oppressive perspective, informed by the ongoing impacts of colonization and a commitment to reconciliation</li></ul>Additional InformationWe strongly encourage applications from and prioritize hiring people with diverse backgrounds and experiences, including Indigenous people, racialized people, people with disabilities, and 2SLGBTQQIA+ folks. Should you need any accommodations during the recruitment process, please let us know.<ul><li>The salary range for this position is $60,769.80 to $73,200.40.</li><li>This position normally works in a regular office environment, Monday to Friday, between the hours of 9:00 am to 4:30 pm.</li><li>This position will occasionally require working off site, extended travel and hours, and/or evenings or weekends</li></ul>Please visit our website’s “<a href="https://endingviolence.org/job-postings/why-work-with-us/" target="_blank">Why work with us?</a>” page to learn about employee benefits.

Ending Violence Association of BC

Manager, Policy & Projects

Job Title&nbsp;Bilingual Counsellor - Relief QuebecShift ID RQR-0209-RFB196RQR-0209-RFB197Location&nbsp;Remote - Quebec&nbsp;Start Date Shift DescriptionThe Relief counsellor must work a minimum of 4 shifts (20h) in a calendar monthThe Relief counsellor must be available to work at least 1 weekend shift per calendar month (between Friday 5:00pm to Monday 7:00am EST)Shift RotationSunMonTueWedThuFriSatWeek 1 Week 2 Salary:$31,36/hourJob Type:Relief PermanentJob Posting Close DateAugust &nbsp;27 2025 Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.&nbsp; &nbsp;We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.&nbsp;Unlock your potential. Carve out a career as unique as yourself. Grow with us.&nbsp;Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling&nbsp;and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.&nbsp; Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.&nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;  &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:  &nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The Feel Out Loud Campaign Cabinet</a> –&nbsp;a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada&nbsp;  &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>, a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities:&nbsp;As a KHP counsellor, you will&nbsp;provide&nbsp;single session solution focused&nbsp;support to young people via&nbsp;anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.&nbsp;What&nbsp;You’ll&nbsp;Bring:&nbsp;<ul type="disc"><li>Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.&nbsp;</li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management.&nbsp;</li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.&nbsp;</li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs.&nbsp;</li><li>The ability to communicate with empathy, curiosity and professionalism.&nbsp;</li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model.&nbsp;</li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.&nbsp;</li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy).&nbsp;</li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul> &nbsp;What&nbsp;You’ll&nbsp;Need:&nbsp;<ul type="disc"><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;</li><li>Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions);&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for. New Hire Training Dates - 2025 English Training:&nbsp;October 6 to October 9 &nbsp;from 10:00am to 6:00pm EST andOctober 13 &nbsp;to October 16 from 12:00pm to 8:00pm ESTFrench Training:&nbsp;November 3 to November 6 &nbsp;from 10:00am to 6:00pm EST andNovember 10 to November 13 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: November 17 to November 20 &nbsp;from 10:00am to 6:00pm EST andNovember 24 to November 27 from 12:00pm to 8:00pm EST &nbsp;Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Kids Help Phone

Bilingual Counsellor - Remote - Relief -  Quebec

Job Title&nbsp;Bilingual Counsellor - Part-Time - &nbsp;QuebecShift IDRQO-0406-PTB217 Location&nbsp;Remote - QuebecStart Date Shift Description26 average scheduled weekly hours; 22.5 average weekly paid hours.Shift RotationSunMonTueWedThuFriSatWeek 17:00pm&nbsp; to&nbsp; 3:30am EST7:00pm&nbsp; to&nbsp; 3:30am EST 7:00pm&nbsp; to&nbsp; 3:30am EST Week 27:00pm&nbsp; to&nbsp; 3:30am EST 7:00pm&nbsp; to&nbsp; 3:30am EST 7:00pm&nbsp; to&nbsp; 3:30am EST Salary:$31,36/hourJob Type:Part-Time PermanentJob Posting Close DateAugust 27&nbsp; 2025 Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.&nbsp; &nbsp;We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.&nbsp;Unlock your potential. Carve out a career as unique as yourself. Grow with us.&nbsp;Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling&nbsp;and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.&nbsp; Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.&nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;  &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:  &nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The Feel Out Loud Campaign Cabinet</a> –&nbsp;a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada&nbsp;  &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>, a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities:&nbsp;As a KHP counsellor, you will&nbsp;provide&nbsp;single session solution focused&nbsp;support to young people via&nbsp;anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.&nbsp;What&nbsp;You’ll&nbsp;Bring:&nbsp;<ul type="disc"><li>Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.&nbsp;</li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management.&nbsp;</li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.&nbsp;</li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs.&nbsp;</li><li>The ability to communicate with empathy, curiosity and professionalism.&nbsp;</li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model.&nbsp;</li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.&nbsp;</li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy).&nbsp;</li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul> &nbsp;What&nbsp;You’ll&nbsp;Need:&nbsp;<ul type="disc"><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;</li><li>Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions);&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for. Please note our training dates below for the new year - 2025. Training is mandatory: English Training: August &nbsp;11 to August &nbsp;14 from 10:00am to 6:00pm EST andAugust 18 &nbsp;to August 21 from 12:00pm to 8:00pm ESTFrench Training: August 25 to August 28 from 10:00am to 6:00pm EST andSeptember 2 to September 6 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: October 6 to October 9 &nbsp;from 10:00am to 6:00pm EST andOctober 13 &nbsp;to October 16 from 12:00pm to 8:00pm ESTFrench Training: November 3 to November 6 &nbsp;from 10:00am to 6:00pm EST andNovember 10 to November 13 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: November 17&nbsp;to November 20 &nbsp;from 10:00am to 6:00pm EST andNovember 24 to November 27 from 12:00pm to 8:00pm EST &nbsp;Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Bilingual Counsellor - Remote - Part-Time -  Quebec -

Job Title&nbsp;Bilingual Counsellor - Full-Time - &nbsp;OntarioShift IDROO-0713-FTB229 Location&nbsp;Remote - OntarioStart Date Shift Description40 average scheduled weekly hours; 35 average weekly paid hours.Shift RotationSunMonTueWedThuFriSatWeek 1 11:00pm&nbsp; to&nbsp; 7:000am EST11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST Week 2 11:00pm&nbsp; to&nbsp; 7:000am EST11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST 11:00pm&nbsp; to&nbsp; 7:000am EST Salary:$31,36/hourJob Type:Full-Time PermanentJob Posting Close DateAugust 27 2025 Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.&nbsp; &nbsp;We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.&nbsp;Unlock your potential. Carve out a career as unique as yourself. Grow with us.&nbsp;Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling&nbsp;and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.&nbsp; Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.&nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;  &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:  &nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The Feel Out Loud Campaign Cabinet</a> –&nbsp;a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada&nbsp;  &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>, a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities:&nbsp;As a KHP counsellor, you will&nbsp;provide&nbsp;single session solution focused&nbsp;support to young people via&nbsp;anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.&nbsp;What&nbsp;You’ll&nbsp;Bring:&nbsp;<ul type="disc"><li>Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.&nbsp;</li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management.&nbsp;</li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.&nbsp;</li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs.&nbsp;</li><li>The ability to communicate with empathy, curiosity and professionalism.&nbsp;</li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model.&nbsp;</li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.&nbsp;</li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy).&nbsp;</li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul> &nbsp;What&nbsp;You’ll&nbsp;Need:&nbsp;<ul type="disc"><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;</li><li>Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions);&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for. Please note our training dates below for the new year - 2025. Training is mandatory: English Training:&nbsp;October 6 to October 9 &nbsp;from 10:00am to 6:00pm EST andOctober 13 &nbsp;to October 16 from 12:00pm to 8:00pm ESTFrench Training:&nbsp;November 3 to November 6 &nbsp;from 10:00am to 6:00pm EST andNovember 10 to November 13 &nbsp;from 12:00pm to 8:00pm ESTEnglish Training: November 17 to November 20 &nbsp;from 10:00am to 6:00pm EST andNovember 24 to November 27 from 12:00pm to 8:00pm EST &nbsp;Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Bilingual Counsellor, Remote - Full-Time - Ontario

Position Title: O ice and Team Support Specialist 
Location: 130 Albert St., Ottawa, ON (Hybrid, with minimum of three days per week in 
o ice) 
Reports To: Vice President, Finance &amp; Operations 
Organization: Hotel Association of Canada (HAC) 

Salary: $68K-$75K, plus benefits 

ABOUT HAC 

The Hotel Association of Canada is committed to enabling the success of the Canadian 
hotel and lodging industry through trusted, impactful advocacy, and strong member 
programs. 

When you join HAC, you join an energetic team of professionals who appreciate a dynamic 
work environment, flex hours, great benefits, and strong morale. We work hard and have 
fun while doing it! 

HAC is an equal opportunity employer. We celebrate diversity and are committed to 
creating an inclusive environment for all employees. We respect the dignity and 
independence of people with disabilities and provide accommodation and support to 
persons with disabilities throughout the recruitment and selection process. 

Position Overview: 

The O ice and Team Support Specialist plays a key role in ensuring the smooth 
functioning of o ice operations, supporting human resources and financial administration, 
and facilitating e ective communication and coordination across the organization. This 
role requires a proactive, organized, and detail-oriented individual who thrives in a dynamic 
environment and enjoys supporting a collaborative team. 

 
Key Responsibilities: 

O ice Operations &amp; Facilities Management 

ï· Oversee day-to-day o ice operations, including supply inventory. 
ï· Serve as the first point of contact for general internal and external inquiries. 
ï· Ensure professional and well-organized common o ice spaces, including storage. 
ï· Maintain filing systems (physical and digital) and support document preparation. 
ï· Support internal communications and manage corporate information on 

Basecamp. 


ï· Support IT and o ice equipment (printers, copiers, phones) functionality and 
coordinate maintenance and repairs. 

ï· Maintain records of software subscriptions and external memberships. 
ï· Handle incoming/outgoing mail and courier services. 
ï· Administer o ice/building security and access systems. 
ï· Liaise with facilities management, vendors, and service providers. 
ï· Maintain o ice policies and procedures. 
ï· Ensure compliance with health and safety regulations 

Administrative Support 

ï· Organize sta meetings and events, including catering, logistics, and any meeting 
notes or follow-up documentation. 

ï· Assist with Board and Committee meeting logistics, materials, and follow-ups. 
ï· Provide scheduling and travel coordination, as required. 

Human Resources Support 

ï· Coordinate onboarding/o boarding schedules and requirements in collaboration 
with Finance, HR and IT. 

ï· Maintain onboarding documentation and internal protocols. 
ï· Support employee recognition and retention programs. 
ï· Maintain and track sta training and policy documentation. 

Finance &amp; Budget Administration 

ï· Track o ice expenses and manage petty cash. 
ï· Code and submit invoices, support document collection, and deposits. 
ï· Coordinate expense reports and reimbursements for Board and senior leadership. 

 
Qualifications: 

Education/Experience 

ï· Postsecondary education in business administration, o ice management, a related 
field (diploma or degree), or equivalent experience. 

ï· 3–5 years of administrative or o ice coordination experience, including: 
o Managing budgets, vendors, and/or o ice facilities. 
o Demonstrated computer literacy, especially in Microsoft O ice Suite (Word, 

Excel, Outlook, PowerPoint). 


o Coordinating o ice equipment and systems (printers, phone systems, video 
conferencing tools). 

o Accounting or CRM software (e.g., QuickBooks) is an asset. 
 

Core Skills 

ï· Strong organizational and time management abilities, with the ability to prioritize 
tasks and manage multiple deadlines. 

ï· Attention to detail and accuracy. 
ï· Excellent written and verbal communication. 
ï· Professional and courteous interpersonal skills. 
ï· Budget management and expense tracking. 
ï· O ice procurement and inventory management. 
ï· Ability to manage vendor contracts and service agreements. 
ï· Proactive in identifying and resolving o ice issues. 
ï· Adaptable and able to handle unexpected situations with calm and 

professionalism. 
ï· Maintains a high level of discretion and confidentiality. 


Why Join Us: 
This is an opportunity to help support HAC as it strives to influence public policy in a sector 
that plays a vital role in Canada’s economy and communities. At HAC, you’ll work in a high-
impact, collaborative environment alongside industry leaders committed to driving 
change. 

Interested applicants should send their CV and cover letter to 
<a href="mailto:careers@hotelassociation.ca" target="_blank">careers@hotelassociation.ca</a> by Thursday, September 4, 2025.

Hotel Association of Canada

Office & Team Support Specialist

National Indigenous Homelessness Council

National Coordinator

Job PostingWomen’s Support Network of York Region (WSN) is the rape crisis/sexual assault centre in York Region.&nbsp;We are a feminist, non-profit organization that provides support to survivors of sexual violence and sexual exploitation for the purpose of human trafficking. WSN is situated, in Newmarket, on the traditional territories of the Wendat, the Haudenosaunee, and the Anishinaabe peoples whose presence here continues to this day. We honour and acknowledge this land and its people.Job Title: Program Manager&nbsp;Terms:&nbsp;Full-time, 37.5 hours weekly, occasional evening and weekend availability required&nbsp;Salary:&nbsp;$66,135.00 to $72,000.00 per annum + benefits&nbsp;The Program Manager reports to the Executive Director and works in co-operation with the staff of the WSN.Major Responsibilities:<ul><li>Provide supervision and support for staff, including volunteers and practicum students with case management and clinical support in the provision of service, developing priorities, meeting service objectives, ensuring compliance with internal controls, identifying areas for training and development and formal performance evaluation</li><li>Recruit, select and make hiring recommendations for all program staff positions in conjunction with the Executive Director</li><li>Coordinate the delivery of programs and services; recommend changes necessary to continuing program effectiveness and efficiency</li><li>Provide counselling and support to survivors of sexual violence and human trafficking for the purpose of sexual exploitation (individual, group, online chat, virtual drop-in and 24-hour crisis line)</li><li>Evaluate and resolve problems/concerns regarding the programs in consultation with the Executive Director</li><li>Ensure all legislative, regulatory and professional standards are adhered to</li><li>Ensure that the Executive Director receives all necessary background information and reports in preparation for monthly Board meetings</li></ul>Preparation of program reports for funders and present monthly program reports to the Board of Directors<ul><li>Liaise with other community partners and services and represent the WSN on appropriate community committees</li><li>Perform the role of staff back-up for volunteers responding to calls on WSN’s 24-hour crisis line on a one-week rotational basis and act as final back-up to the crisis line when needed</li><li>Participate in the delivery of WSN’s bingo fundraiser in Newmarket (Sunday 2:45pm-5pm) on a rotational basis</li><li>Provide all services from an integrated anti-racist, feminist anti-oppression framework</li><li>Adhere to all policies, procedures, guidelines, routines and requirements as per WSN policy.</li></ul>Key Qualifications:<ul><li>A strong understanding of sexual violence, including sex trafficking, childhood sexual abuse and incest from an integrative, feminist, trauma-informed, anti-racist, anti-oppression perspective</li><li>Minimum of 3 years program management and staff supervision/support experience in a not-for-profit social service organization</li><li>Minimum of 5 years counselling experience as well as strong crisis management, group facilitation skills and experience</li><li>Knowledge of relevant legislation (e.g. Child and Family Services Act), regional and provincial services for safety planning and referral purposes.</li><li>Demonstrated experience working with diverse staff and clients from marginalized communities</li><li>Excellent communication, organization, time management, conflict management and interpersonal skills</li><li>An ability to work independently and as part of a team in a diverse environment</li><li>A commitment to ongoing personal and professional development&nbsp;</li><li>Proficiency in working with client and volunteer management software such as Salesforce</li><li>Excellent computer skills, including ability to use MS Office (Excel, Word, PowerPoint) and proficiency in Google Suite (including Gmail, Google docs) and Zoom Business Edition (meetings and presentations)</li><li>Knowledge of the York Region community</li><li>French/English bilingualism is a strong asset; A second language other than English and French is an asset</li><li>Available to work from a hybrid work model: onsite at WSN’s office in Newmarket and from home in a private space</li><li>A reliable vehicle, valid driver’s license and insurance is required for this position to accommodate travel across York Region is required</li><li>Related post-secondary education or equivalent.</li></ul>This position will remain open until it is filled.Please submit a cover letter and resume to:&nbsp;Jacqueline Benn-John at&nbsp;<a href="mailto:jbennjohn@womenssupportnetwork.ca" target="_blank">jbennjohn@womenssupportnetwork.ca</a>&nbsp;Accommodations are available on request for candidates taking part in all aspects of the selection process.Only applicants selected for an interview will be contacted. WSN is committed to a staff&nbsp;Team that reflects the diversity within the community. We encourage Indigenous, Black, women of colour, immigrant women, differently abled, francophone, lesbian, bisexual, and trans women to apply.

Women's Support Network of York Region

Program Manager

​DATE: August 8, 2025​&nbsp; LOCATION:&nbsp;Orillia, ON – Tud Hope&nbsp; COMPENSATION:&nbsp;$47,976&nbsp;- $48,864&nbsp;Annually prorated&nbsp; &nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Full Time Permanent&nbsp;Cleaner.&nbsp; &nbsp;**This is a Night Position**&nbsp; Job Summary&nbsp; The Cleaner is responsible, under the direction of their supervisor, to ensure the cleanliness of designated client rooms and LOFT offices of the facility. The responsibilities include washing windows, cleaning washrooms, dusting, vacuuming, sweeping, washing, scrubbing, waxing and polishing floors, in accordance with the maintenance standards, as well as other cleaning duties as delegated by their supervisor. The Cleaner also works in liaison with their supervisor in regard to controlling cleaning supplies inventory. In case of emergency, the Cleaner is responsible to assist the Personal Support staff to handle the situations under his/her direction, as applicable to the shift requirements.&nbsp; What You Will Do<ul><li>The daily cleaning of the staff and common areas of the facility. Cleaning includes sweeping, dusting, polishing, and vacuuming, scrubbing, washing of floors, walls and windows and other cleaning/maintenance activities.</li><li>Clean all washrooms, as well as all floors of these areas. Ensure there are sufficient supplies and that stocking requirements are met.</li><li>Clean and remove garbage from all designated offices, staff, and common areas.</li><li>Assist the residents in their bedrooms when needed.</li><li>Cleaning assignments as delegated by the Program Director, in accordance with the maintenance/cleaning schedule established for the facility and tenant requirements.</li><li>Assist the Program Support staff with emergencies, as applicable to the shift requirements.</li><li>Under the direction of the support staff, the Cleaner will respond by phoning 911, assist with the evacuation of the building in case of fire and/or as otherwise appropriate for the particular emergency situation.</li><li>Carry out work in accordance with the health and safety policy and procedures of the program.</li><li>Stock cleaning cart.</li><li>Physically move items which may require pushing, pulling or lifting tables, desk, chairs and other furniture cleaning equipment or cleaning cart supplies.</li><li>Stoop, bend, kneel, crawl, raise and move arms, and stand as needed.</li><li>Maintain supply and safety records for the cart.</li><li>Understand and follow Material Safety Data Sheets and other oral and written instructions.</li><li>Work cooperatively with others.</li><li>Any other related duties as assigned.</li></ul>What You Bring&nbsp; Must Haves<ul><li>Related cleaning experience and/or training</li><li>Knowledge of cleaning equipment, chemicals, and usage</li><li>Knowledge of health and safety standards</li><li>Ability to work with limited supervision.</li><li>Able to work shifts, including nights and weekends.</li><li>Good health to meet job demands.</li><li>Working knowledge of English</li></ul>Work Environment&nbsp; Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to secondhand smoke while performing their job duties.<h3>What We Offer</h3><ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;August 22, 2025​

LOFT Community Services

Cleaner_FT-Perm

The Organizational Development and Strategy (ODS) Unit plays a crucial role in supporting the General Council Office by developing, executing, and communicating its vision and strategic priorities. This unit helps shape the public face of the United Church, enhancing the denomination’s principled presence in the public square and strengthening its invitation to church across the country and its ministries.The unit coordinates research, planning, and evaluation, and assists in nourishing congregations, supporting Regional Councils, advancing national programs, and contributing to the effective administration of the church. It encompasses the GCO's planning function (both strategic and operational), reporting, and evaluation. Furthermore, the unit includes a communications department staffed by subject matter experts who ensure alignment in key messaging, a Growth department dedicated to the church’s overarching priority of growth, and Ministries in French. The Growth department works with the regions to cultivate innovation, strengthen existing congregations toward transformation, and seed and grow new Communities of Faith.Position PurposeThe Information and Statistics Coordinator plays an important role in supporting the data-informed commitment of The United Church of Canada, contributing to a culture of teamwork, collaboration, and partnership within and across General Council Office units, Regions, Communities of Faith, and Ecumenical partnerships. They lead, and are responsible, for the strategic and practical work involved in financial information planning, gathering, processing, producing, and disseminating the church’s annual Community of Faith (pastoral charge) statistics. The information gathered informs decision making and undergirds the entire financial model of the General Council Office Denominational/Regional Council assessment process. This includes creating and interpreting statistical, personnel, and financial data for more than 1,900 pastoral charges, 2,400 congregations, and 100,000 identifiable individuals in the database. During peak periods, they actively communicate with churches, check statistical data accuracy, troubleshoot, and resolve complex problems that require advanced accounting, diplomacy, and educational skills.They lead and liaise with the IT, Finance, and Communication units to implement the annual denominational assessment rate update, including calculations and communications, as directed.<h2>Primary Areas of Responsibility</h2><ol><li>Data Management and Maintenance (40%): Coordinate the collection, validation, and dissemination of statistical and congregational data through digital and paper-based systems. Develop and maintain data gathering tools and make sure of integration across key platforms. Provide strategic input on data accuracy, reporting processes and IT improvements. Produce customized statistical reports and support data-driven decision making. Respond to Inquiries and advise congregational treasurers on data ad financial practices.</li><li>Assessment Management and Deployment (30%): Lead the development of assessment models and scenarios to support financial decision making. Guide pastoral charges through assessment changes related to structural transitions (e.g. closures, amalgamations). Collaborate with IT to ensure proper assessment billing, invoicing and data sync between systems.</li><li>Yearbook Production (10%): Manage the production of the United Church Yearbook, including content preparation and layout. Ensure timely publication and work with IT to develop relevant statistical reports and indices.</li><li>ChurchHub Information Management and Maintenance (10%): Oversee updates to ChurchHub regarding structural and name changes of pastoral charges and other regional bodies. Coordinate with General Council and Regional Councils to ensure consistent and timely database updates and system improvements.</li><li>Administration (10%): Maintain congregation and pastoral charge records from Affirm United and submit annual reports to Affirm United. Manage data requests, mailing lists and supervise staff to ensure efficient workflow in support of ongoing administrative functions.</li></ol><h2>Qualifications</h2><ul><li>Post-secondary education in a related field (research methodology, data, statistical analysis).</li><li>Recognized Accounting Certification and/or training is an asset.</li><li>3-5 years of related experience, focusing on measurement, financial management, and reporting.</li><li>Excellent verbal and written communication skills, including proofreading with strong attention to detail;</li><li>Strong administrative, planning, time management and organizational skills together with situational analysis and problem-solving skills to proactively plan work, establish, monitor and adjust priorities to accomplish goals with limited supervision;</li><li>Strong financial knowledge and accounting skills;</li><li>Robust computer skills in the use of various software applications – Microsoft Office 365, MS Dynamics, Excel, Word, PowerPoint, Power BI, Outlook, Power Apps, SharePoint, OneDrive, Teams, Zoom, with the knowledge of and ability to organize and manage significant amounts of data;</li><li>Technical proficiency in using a variety of technological systems employed by The United Church of Canada and understanding the relationship between systems (such as ChurchHub and Narthex). Knowledge of Structured Query Language (SQL) to retrieve data from databases and perform queries would be an asset;</li><li>Familiarity with data privacy regulations and ethical data management practices;</li><li>Project management ability and experience to help enhance planning and execution;</li><li>Solid Customer Service and interpersonal skills, conveying efficiency, understanding, patience, and competence when dealing with the church constituency, the public, and staff.</li><li>Ability to collaborate with staff members, promote customer service, and ensure staff provide responsive and efficient customer-oriented service;</li><li>Solid judgment, tact, discretion, resourcefulness, creativity in problem-solving, and the ability to make independent decisions;</li><li>Ability to work independently, consulting the supervisor only for major problems; and</li><li>Proficiency in French or other languages relevant to the United Church's diverse communities would be an asset.</li><li>Alignment with vision and values of The United Church of Canada – respect, integrity, passion, and diversity;</li><li>Motivated self-starter capable of identifying needs;&nbsp;</li><li>Initiative, good judgment, tact, discretion, resourcefulness, and creativity in problem solving; and</li><li>Knowledge of The United Church of Canada and the understanding its history, programs, structure, and ethos would be an asset.</li></ul><h2>Working Conditions</h2>The United Church of Canada has adopted a hybrid workplace model, providing flexibility for this position, working both off-site and in the General Council Office, currently located at 3250 Bloor Street West in Toronto, ON. The incumbent will be provided, for work purposes, use of secure devices and must be available by email, phone, teams or zoom during regular office hours Monday to Friday.&nbsp;Sitting and viewing a computer screen for long periods, keyboarding/using assistive devices or technologies, intermittent physical activity including sitting, standing and being on a call for long periods of time will be required. Occasional additional hours may be required.As part of our ongoing commitment to the Accessibility for Ontarians with Disabilities Act and the Human Rights Code, The United Church of Canada will provide reasonable accommodations to employees with human-rights related needs.<h2>Compensation</h2>The target hiring range for this position is $62,107.81 to $68,957.58 with the ability to progress to a maximum of $82,809.94. This is based on category 6 on our salary range. Placement on the salary range will depend on factors such as market conditions, internal equity, and the candidate’s experience, skills, and qualifications relevant to the role. Pension and group benefit plans coverage and annual vacation round out this compensation package.

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