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Canadian Council for Refugees

Communications Director

External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, 
but only those candidates to be interviewed will be contacted. 

A United Way Member Agency 

 
Volunteer and Communications Coordinator (Contract) 

 
Are you looking for a meaningful role working with volunteers in an organization committed to personal and 
social change? Do you want to engage community members and stakeholders in supporting their 
neighbours? Looking for an opportunity to work in an environment that encourages engagement, diversity, 
and learning? 
 
With strong program development and implementation, the Volunteer and Communications Coordinator 
leads our Volunteer Program. This position also works closely with the Community Relations and 
Community Development programs to help raise the profile of the House in ways that celebrate community 
strengths and commitment to addressing inequities by developing online and community engagement. 

West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based 
agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose 
of West Neighbourhood House is to enable less-advantaged individuals, families, and groups in the 
community to gain greater control over their lives and community. Our diverse programs and community 
development activities support approximately 16,000 people of all ages annually in addition to ongoing 
public policy development and advocacy on social and economic issues. 

West Neighbourhood House is actively seeking qualified applications from Indigenous, Black 
and People of Colour, people with disabilities, women and people of all sexual orientations 
and gender identities/expressions. Applicants with lived experience as a participant of West 
Neighbourhood House programs, or related programming from similar organizations, are 
also strongly encouraged to apply. 


West Neighbourhood House will provide accommodation throughout the recruitment &amp; 
selection process to applicants with disabilities. During any stage of the recruitment process, 
please indicate the nature of any accommodation(s) you may require. Any information 
received relating to accommodation measures will be addressed confidentially. 

Responsibilities: 
 

• Lead program planning and development of the Volunteer Program. 

• Coordinate and support volunteer recruitment, orientation, matching, screening, retention, and 
appreciation, with various West Neighbourhood House (West NH) programs. 

• Collaborate with program teams to develop volunteer opportunities, as well as support onboarding, 
retention, and trouble-shooting processes. 

• Contribute to West NH communications strategy with a focus on volunteer-related communications, 
supporting social media, website updates, newsletter, etc. including content development. 

• Enhance profile of the House through liaising with relevant stakeholders, donors, and networks. 

• Provide support for recruitment and onboarding of placement students, interns, as well as directly 
supervising volunteer program staff. 

• Continually learn and keep abreast of trends, best practices in volunteerism and community 
engagement; to support program monitoring and evaluation. 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, 
but only those candidates to be interviewed will be contacted. 

A United Way Member Agency 

• Various administrative duties, including data collection, program records, reporting, etc. 

• Contribute to the Capacity-Building Programs and Systemic Change Cluster through active 
participation on joint initiatives, committees, and House-wide events. 

 
Qualifications: 
 

• Education and formal training equivalent to a university degree in volunteer development, human 
resources, community development, communications, or public relations. 

• Minimum of 3 years’ experience working with volunteers or equivalent work. 

• Strong knowledge of principles of volunteerism, and diversity, equity, and inclusion. 

• Demonstrated skills in program planning, implementation, and evaluation. 

• Strong skills working with individuals and groups (e.g. intake, matching, conflict resolution etc.) 
applying a strengths-based model. 

• Demonstrated communications skills to create social media, website, newsletter, other content, etc. 

• Excellent interpersonal skills including collaboration, teamwork, and ability to both apply and 
extend diversity, equity, and inclusion principles. 

• Strong digital knowledge skills such as Microsoft Office, digital meeting platforms, fundraising or 

Client Record Management databases (Alyacare or similar), design/publishing software. 

• Demonstrated curiosity and commitment to ongoing learning and professional development. 

• Ability to work independently and take initiative, as well as work collaboratively in teams. 

• Ability to work remotely as well as on-site. 

• Flexibility in scheduling and ability to work occasional evenings and weekends. 

• Ability to travel frequently within the catchment area. 

• Knowledge of another language relevant in our catchment area is an asset. 
 

Status: 1-year Contract (CUPE Local 3393 Bargaining Unit Position) 
Existing Vacancy: Yes 
Start Date: ASAP 
Hours: 35 hours per week 
Rate: $29.35 per hour 
Unit: Community Programs and Systems Change 
Immediate Supervisor: Manager, Capacity-Building Programs and Systemic Change 
Posting Date: December 12, 2025 
Closing Date: January 7, 2026 
 
Please send your cover letter and resumes clearly indicating “Volunteer and 
Communications Coordinator Contract” by 5 p.m. on the closing date to: 

 
Hiring Committee 
588 Queen St. W. 
Toronto, Ontario 

M6J 1E3 
<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a> 


<a href="mailto:jobs@westnh.org" target="_blank">mailto:jobs@westnh.org</a>

West Neighbourhood House

Volunteer and Communications Coordinator - Contract

Community Financial Worker &nbsp;West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the community to gain greater control over their lives and community.&nbsp; &nbsp;&nbsp;The Financial Empowerment program works with diverse low-income people, providing resources and supports so they can manage and resolve stressful and often complex financial issues. &nbsp;The Community Financial Worker will problem-solve with community members to address their immediate financial concerns, including preparation of income tax files, access to maximized benefits, addressing debt problems and other financial stressors. &nbsp;West Neighbourhood House is actively seeking qualified applications from Indigenous, Black and People of Colour, persons with disabilities, women and persons of all sexual orientations and gender identities/expressions. Applicants with lived experience as a participant of West Neighbourhood House programs, or related programming from similar organizations, are also strongly encouraged to apply.&nbsp;West Neighbourhood House will provide accommodation throughout the recruitment &amp; selection process to applicants with disabilities. During any stage of the recruitment process, please indicate the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially. &nbsp;Responsibilities:<ul><li>Provide one-to-one information and problem-solving support to diverse low-income people regarding their financial matters, in West Neighbourhood House locations and in partner settings. This includes providing information and supports for participants to gain access to appropriate financial services, benefits and income tax filing; </li><li>Develop and deliver public education on financial issues, including workshops and materials; </li><li>Routinely utilize a database to collect statistics and documentation of daily work; </li><li>Train and support students and volunteers (e.g. income tax clinics) and other staff as needed; </li><li>Work with the Financial Empowerment &amp; Problem Solving (FEPS) team and other staff and partners to problem-solve and provide additional supports to diverse participants as needed; </li><li>Work with partners in the delivery and continued development of FEPS programming; </li><li>Conduct outreach to diverse low-income communities; </li><li>Acquire and maintain up-to-date, detailed knowledge of financial issues and financial services affecting low-income earners including self-employed as well as people on social assistance and other marginalized groups; </li><li>Work with the FEPS team and other staff and partners to problem-solve and provide additional supports to diverse participants as needed; </li><li>Document and analyze issues arising from the community served and participate in the development of recommended solutions, including advocacy and public education; </li><li>Participate in team, cross-program and House activities.&nbsp;</li></ul>Qualifications: &nbsp;<ul><li>Demonstrable education and/or training about financial concepts and financial services; </li><li>Minimum 1 year experience working with diverse individuals regarding financial matters, including income tax filing and use of income tax return programs such as Profile, Ufile or others;&nbsp; &nbsp;</li><li>Knowledge of financial matters affecting diverse low-income populations; </li><li>Experience providing one-to-one supports, demonstrating good assessment and problem-solving skills, solid communication and interpersonal skills, good judgement, and clear understanding of the importance of confidentiality; </li><li>Demonstrated understanding of anti-racism and anti-oppression concepts and practices and commitment to continued learning and reflection; </li><li>Ability to assess situations that are beyond your scope and skill level and seek assistance from other FEPS staff, West NH staff, supervisor and/or make referrals for additional supports; </li><li>Excellent communication and interpersonal skills; </li><li>Strong computer skills (e.g. Excel, Word, Teams, Zoom etc.); </li><li>Ability to work in a team and independently; </li><li>Commitment to a community development approach to build the capacity of diverse individuals, groups and communities;</li><li>Able to work some evenings and weekends and travel within Toronto; </li><li>Ability to speak a language other than English is an asset; </li><li>Lived experience in communities that we serve is an asset.</li></ul>Status: PermanentFull time (CUPE Local 3393 Bargaining Unit Position)&nbsp;Existing Vacancy:&nbsp;YesStart Date:&nbsp;ASAPHours: 35 hours per week, flexible with some evening and weekend work Rate:&nbsp;$26.95 per hour (4 weeks’ vacation, paid sick days, 3 floater days, full benefits package after 3 months, Multi-Sector Pension Plan after 6 months)Unit: Community Economic Strategies&nbsp;Immediate Supervisor: Manager, Financial Empowerment&nbsp;Posting Date: December 12, 2025&nbsp;Closing Date: January 2, 2026&nbsp;Please send your cover letter and resumes clearly indicating “Community Financial Worker ” by 5 p.m. on the closing date to:&nbsp;Hiring Committee 248 Ossington Ave.&nbsp;Toronto, ON&nbsp;M6J 3A2&nbsp;<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a>&nbsp;West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be interviewed will be contacted.A United Way Member Agency

Community Financial Worker

December 20 • Fort York National Historic Site 8:30am -3:30pm250 Fort York Boulevard,&nbsp;Toronto, ON M5V 3K9Come join us for a super fun in-person&nbsp;Christmas Market where creative kids become young entrepreneurs! &nbsp;Explore unique, handmade gifts and tasty treats all crafted and sold by children. It’s a perfect chance to support little innovators while enjoying festive vibes. Don’t miss out on this heartwarming event full of joy, creativity, and holiday cheer! FREE skating at the Bentway and Hot Chocolate to add to the fun family day at the Fort York!Kindraza is a nonprofit based in Toronto that focuses on Teen Empowerment and Skills Development through&nbsp;hands-on programs and experiences&nbsp;designed to prepare them for success in an AI driven world. We teach real-life skills like leadership, financial literacy, critical thinking, problem-solving, digital discernment, ethical AI use, and a lot more, all within a supportive community of likeminded peers and mentors!Youth Business Fair – Volunteer RolesPlease choose the role and the time you able to volunteer and indicate that in your application. You can choose multiple roles and times if desired. Roles can overlap and may be rotated if needed at the time of the event. Please provide 3 options of your choice in case if we fill the role of your first choice.&nbsp;1. Inside the Fair (Indoors)A. Welcome Desk (2 people per shift)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Greet families•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Give basic directions (bathroom, booths, exits)B. Booth Helpers / Floaters (3–4 people)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Walk around•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Help kids if they get overwhelmed•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Keep aisles clear•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Watch for any safety issue and tell the event leadC. Setup &amp; Cleanup Crew (2–3 people)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Set up tables and signs (morning)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pack up everything (end of day)<ol><li>Volunteer Coordinator (1 per shift)</li></ol><ul><li>Make sure each shift has bodies assigned.</li><li>Keep the volunteers moving if a spot is empty.</li><li>If someone disappears or an area gets crowded → send a floater there.</li><li>Escalate to organizers if needed.</li></ul>2. Outside Near the Skating Rink (Outdoors)A. Direction Volunteers (2–3 people)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tell people how to get to the fair•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tell fair guests where the rink entrance is•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Keep pathways clearB. Safety Watch (1–2 people)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stand where foot traffic is heavy•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Redirect people if crowding starts•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;If anything looks unsafe → alert event lead or rink staff3. Shifts•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Morning Setup: 8:30–9:45•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mid-Day Shift: 10:00–12:30•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Afternoon Shift: 12:30–3:00•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cleanup: 3:00–4:00Can be overlapped.Free hot beverages for volunteers on site.

GoodDeedHub 

Christmas Market run by Kids-Entrepreneurs

Are you passionate about technology? Do you want to spark creativity in the next generation of digital creators? Become a volunteer&nbsp;Code Club Leader today!&nbsp;Clubs need leaders with different skills and backgrounds to encourage young creators in coding games, animations and websites. No coding experience necessary!Aims and expectations: A leader supports and encourages young people to participate in activities across the session. They also prepare learning activities for sessions using ready-to-use resources.&nbsp;We provide free resources such as project guides and activities, certificates, and posters. We offer support through online workshops, community events and ongoing guidance.Tasks:<ul><li>Liaise with venues to establish club activity schedule</li><li>Plan and prepare resources ahead of club sessions</li><li>Welcome attendees as they arrive at the sessions</li><li>Encourage and engage with young people to participate in session activities</li><li>Provide support to young people who are new to coding</li><li>Provide technical guidance to help young people progress with their projects</li><li>Set up technical equipment before sessions&nbsp;</li></ul>Benefits of mentoring:<ul><li>Learning new skills for fun or professional development&nbsp;</li><li>Meeting new people and making friends&nbsp;</li><li>Helping young people develop skills for the future&nbsp;</li><li>Giving back to your local community&nbsp;</li><li>Sharing your knowledge, passion, and experience</li></ul>All volunteers over 18 must attend mandatory safeguarding training and obtain a clear background check. Digital Moment will cover the cost of the background check.Time Commitment: 2 hours of training and onboarding, plus attendance at weekly sessions according to your schedule. Sessions usually are 1 hour per week for 6-10 weeks.To Apply: email&nbsp;<a href="mailto:volunteers@digitalmoment.org" target="_blank">volunteers@digitalmoment.org</a> or fill in our website form:&nbsp;<a href="https://www.digitalmoment.org/volunteer-code-club#section-volunteer-codeclub" target="_blank">https://www.digitalmoment.org/volunteer-code-club#section-volunteer-codeclub</a>--------------------------Êtes-vous passionné(e) par la technologie? Souhaitez-vous stimuler la créativité de la prochaine génération de créateur·trice·s numériques? Devenez&nbsp;mentor bénévole pour Code Club dès aujourd'hui! Les clubs ont besoin de personnes aux compétences et aux parcours variés pour encourager les jeunes à coder des jeux, des animations et des sites web. Aucune expérience en codage n'est nécessaire!Objectifs et attentes:&nbsp;Le rôle de mentor consiste à soutenir et à encourager les jeunes à participer activement aux activités tout au long de la session. La préparation de ressources d’apprentissage ou d’activités peut également faire partie des responsabilités.Nous offrons gratuitement des ressources comme des guides de projets, des certificats et des affiches, ainsi qu’un soutien continu par le biais d’ateliers en ligne, d’événements communautaires et de conseils personnalisés.Tâches<ul><li>Assurer la liaison avec les lieux d'accueil afin d'établir le calendrier des activités du club.</li><li>Planifier et préparer les ressources nécessaires.</li><li>Accueillir les participant.e.s à leur arrivée.</li><li>Encourager les jeunes à participer aux activités de la session.</li><li>Soutenir les jeunes qui débutent en codage.</li><li>Fournir des conseils techniques pour aider les jeunes à progresser dans leurs projets.</li><li>Aider à la mise en place de l'équipement technique avant les sessions.</li></ul><h2>Avantages du mentorat</h2><ul><li>Acquérir de nouvelles compétences pour le plaisir ou le développement professionnel.</li><li>Rencontrer de nouvelles personnes et se faire des amis.</li><li>Contribuer au développement des compétences des jeunes pour l’avenir.</li><li>S’impliquer dans sa communauté locale.</li><li>Partager vos connaissances, votre passion et votre expérience.</li></ul>Tous les bénévoles doivent suivre une formation obligatoire sur la protection de l'enfance et obtenir une vérification des antécédents judiciaires. Digital Moment prend en charge les frais liés à cette vérification.Engagement: 2 heures de formation et d'intégration, plus la participation aux sessions selon votre emploi du temps. Les sessions durent généralement 1 heure par semaine pendant 6 à 10 semaines.Pour postuler:&nbsp;Envoyez un courriel à&nbsp;<a href="mailto:volunteers@digitalmoment.org" target="_blank">volunteers@digitalmoment.org&nbsp;</a>ou remplissez notre formulaire sur le site web :<a href="https://www.digitalmoment.org/volunteer-code-club#section-volunteer-codeclub" target="_blank">&nbsp;digitalmoment.org/volunteer-code-club#section-volunteer-codeclub</a>

Digital Moment

Volunteer Code Club Leader

Hours: 35 hrs/week.Range: $56,453-$81,844Location: 30 College Street, TorontoPosition: Regular, Full-time (Unionized)Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots.</li></ul>Ready to make an impact:Position Summary: Reporting to the Supervisor, Children Services the Children Service Worker will:Key Responsibilities:1.&nbsp;Navigator within the school system and help to resolve issues that impact student learning (e.g., transitions between schools, suspensions, special education), and help link to educational services and supports to help achieve individual goals for our children;&nbsp;2.&nbsp;Work with school boards to determine student transportation needs.3. Facilitate access to support by providing information and referrals based on individual needs to support/reinforce strengths.4.&nbsp;Identify key service referral contacts and initiate /establish communication and referral protocols with organizations and agencies5.&nbsp;Facilitate the timely exchange of information between schools and societies, including utilizing and providing input as part of the monitoring and evaluation of local Joint Protocols for Student Achievement (JPSA) where they exist&nbsp;6.&nbsp;Leverage existing resources in the education systems through referrals and collaboration (e.g., Aboriginal Education Leads, and Student Success Leads); engagement with First Nations, Inuit and urban Indigenous communities and organizations7.&nbsp;Strengthen relationships among First Nation school authorities, societies and community partners8.&nbsp;Provide eligible children and youth with services and resources as appropriate9.&nbsp;Facilitate information sessions for children, youth, and families pertaining to academic success and resources.&nbsp;10.&nbsp;Build system capacity among society and educational staff on how to better meet educational needs.&nbsp;11.&nbsp;Regular interval report on outcome statistics based on identified criteria.12. Establish program planning, documentation and reporting systems/protocols.13.&nbsp;Develop administrative systems and establish evaluation tools for data collection asprescribed and other (i.e. number of First Nation school authorities).14.&nbsp;Foster communication and linkages with community agencies/organizations to improve access and mitigate barriers to educational services and supports.15.&nbsp;Other related duties and responsibilities as required.Minimum Qualifications and Skills:Experience And Skilled Knowledge Requirements<ul><li>Bachelor’s degree in education or a field related to working with children, youth, families, communities and First Nations, or a combination of education and experience.</li><li> Ontario Teaching Certificate with knowledge of the Educational Act and Special Education Services </li><li>Previous experience in the education sector. </li><li>Knowledge and linkages with the education sector to help resolve issues that may impact student learning. </li><li>Pass a vulnerable Sector police record check. </li><li>Literate in Aboriginal culture(s) and understanding of key cultural values. Knowledge and understanding of the Aboriginal historic context. </li><li>Knowledge of and sensitivity to the life experiences and needs of the youth community.</li><li>Knowledge of Aboriginal culture(s), particularly with respect to the urban Aboriginal population.&nbsp;</li><li> Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services.&nbsp;</li></ul>Preferred Skills/Capabilities&nbsp;<ul><li>Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services. </li><li>Excellent skills in engaging with and working with parents and school-aged children and youth.&nbsp;</li><li> Demonstrated understanding, and commitment to, integrating the NCFST’s Mission and values in to practice, service and relationships. </li><li>Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation. </li><li>Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong.&nbsp;</li></ul>*Please note that the successful candidate is required to complete a background check.&nbsp;Work Environment:<ul><li>Standard office environment; minimal physical demands.</li><li>Class G License and access to a vehicle</li></ul>Our Commitment:<ul><li>We are an Equal Opportunity Employer&nbsp;committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. </li><li>In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at&nbsp;<a href="mailto:hrncfst@nativechild.org" target="_blank">hrncfst@nativechild.org</a>.</li><li>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</li></ul>Come join our team - and help create a difference in the communityClosing Date: December 26, 2025.&nbsp;

Native Child and Family Services of Toronto

Education Liaison

Competition # 2025-520-CPManager, IES Career Success &amp; Performance-Based Funding (2025-520-CP)Employment Type: Permanent Full-time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week - This position follows a staggered schedule, including up to two evening shifts per week and two Saturday morning shifts per month&nbsp;Work Setting: Onsite – Limited opportunities to work remotely/Hybrid (2390 Lake Shore Blvd. West, Toronto, ON)Salary:$65,000 – $75,000 annuallyApplication Deadline: December 23, 2025 by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Integrated Employment Services Program, Community Programs UnitIntegrated Employment Services is a dynamic, results-driven program within the Community Programs Unit that provides resources, supports, and services to meet the employment needs of job seekers and the hiring demands of employers. Our goal is to help Ontarians achieve sustainable employment by connecting them to meaningful opportunities and guiding them toward skills development and training to reach their career aspirations.As a Manager, IES Career Success and Performance-Based Funding, you will oversee the Career Success Coach team, ensuring exceptional client experiences and strong retention outcomes under the performance-based funding model. You’ll provide staff coaching, operational oversight, and foster collaboration across diverse service leaders and teams—including IES site Managers, Employment Consultants, Job Developers, Finance, and external partners—to deliver holistic, equitable support. This position thrives in a fast-paced, high-volume environment where accuracy, timely follow-up, and inclusive practices are key to helping clients succeed.Reporting to the Senior Manager of Integrated Employment Services, you will play a critical role in aligning team performance with organizational priorities. By driving retention success and ensuring accurate, timely funding claims, you help WoodGreen achieve its vision of delivering the best jobseeker and employer outcomes in Canada while advancing equity and innovation in service delivery.What You Will DoOverall Accountability<ul><li>Ensure funder key performance indicators (KPIs) and performance-based funding targets by ensuring accurate, timely monitoring and claims submission.</li><li>Partner with IES Managers to optimize end-to-end client experiences and streamline processes across sites.</li><li>Lead staff teams in the implementation of career success coaching and performance-based funding processes, adhering to all WoodGreen and WCG policies and guidelines. These include pre-monitoring activities such as workshops and client meetings to set up the client for retention success.</li></ul>Staff Management<ul><li>Provide supervision, coaching, and regular 1:1 sessions to ensure quality service, caseload management, and documentation accuracy.</li><li>Manage recruitment and onboarding for Career Success Coaches and Program Assistant(s), embedding equity and inclusion in all processes.</li><li>Support staff in resolving complex client issues, employer challenges, and crisis interventions to prevent job loss.</li></ul>Operational Oversight &amp; Quality Assurance<ul><li>Ensure compliance with WCG guidelines and WoodGreen SOPs for retention services and funding claims.</li><li>Conduct audits of data and documentation; monitor caseloads and balance workloads based on client complexity.</li><li>Review and approve monthly risk forecasts and ensure proper administration of monitoring documentation.</li></ul>Performance Management &amp; Reporting<ul><li>Track retention outcomes at 1, 3, 6, and 12 months; develop strategies to improve performance where needed.</li><li>Analyze data to identify trends and risks; prepare reports and present results to leadership and funders.</li><li>Ensure timely and accurate submission of all required performance reports.</li></ul>Client &amp; Employer Services Leadership<ul><li>Guide and support staff in client motivation, issue resolution, and employer relations to maintain job stability.</li><li>Promote collaboration between Career Success Coaches, Employment Consultants, and Job Developers for holistic support.</li><li>Oversee rapid reemployment interventions for clients who lose employment, ensuring timely referrals and follow-up.</li></ul>Training &amp; Staff Development<ul><li>Ensure completion of mandatory training and identify skill gaps in areas such as documentation and coaching.</li><li>Develop and deliver onboarding and professional development plans tailored to team needs.</li><li>Facilitate ongoing learning that strengthens cultural competency and inclusive practices.</li></ul>Stakeholder Collaboration<ul><li>Build strong relationships with each IES site Manager and their teams to collaborate successfully on delivering all career success and performance-based funding processes. </li><li>Build strong partnerships with other internal and external stakeholders. </li><li>Work with Toronto Employment and Social Services Caseworkers to develop integrated support plans for clients with complex needs.</li><li>Maintain employer partnerships to support issue resolution and long-term client success.</li></ul>Administrative &amp; Other Responsibilities<ul><li>Create and manage staff schedules, including staggered hours and weekend coverage.</li><li>Ensure compliance with organizational policies, DEI commitments, and privacy standards.</li><li>Contribute to continuous improvement projects and new program model development.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Service Work, Human Resources, Business, Community Development, Psychology, or related field.</li><li>Training or certification in career development, coaching, workforce development, or integrated employment services is an asset.</li><li>Strong knowledge of IES/WCG service guidelines, FFIA System, CaMS System, documentary evidence requirements, and performance-based funding models (or ability to learn quickly).</li><li>Minimum 3–5 years of experience in employment services, social services, workforce development, or related fields.</li><li>Minimum 2 years of supervisory or team lead experience in a high-volume, client-facing environment (or equivalent combination of leadership responsibilities).</li></ul>What Will Set You Apart<ul><li>Experience leading and/or working within a unionized labour environment is an asset. </li><li>Deep understanding of job retention, career development, employer relations, and employment barriers faced by diverse populations.</li><li>Supervisory, leadership, or team management training preferred.</li><li>Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to coach staff, build teams, and lead performance improvement initiatives.</li><li>Strong analytical skills and data literacy, including experience with CRMs, CaMS, Microsoft Office, and reporting tools.</li><li>Demonstrated commitment to equity, diversity, inclusion, anti-racism, and culturally responsive service delivery.</li><li>Excellent interpersonal, verbal, and written communication skills.</li><li>Comfortable managing employer relationships, handling conflict, and resolving workplace issues.</li><li>Highly ethical, compassionate, purpose-driven, and committed to client success.</li><li>Ability to travel and work at multiple WoodGreen IES offices throughout each week. </li><li>Able to work staggered shifts including up to two evenings per week and up to two Saturday mornings per month.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Manager, IES Career Success & Performance-Based Funding (2025-520-CP)

Crohn’s and Colitis Canada (CCC) is a national, volunteer-based charity focused on finding the cures for Crohn’s disease and ulcerative colitis and improving the lives of children and adults affected by these diseases. We are one of the top two health charity funders of Crohn’s and colitis research in the world, investing over $150 million in research since 1974, leading to important breakthroughs and laying the groundwork for new and better treatments. We are transforming the lives of people affected by Crohn’s and colitis through research, patient programs, advocacy, and awareness.&nbsp;Crohn’s and Colitis Canada is governed by a volunteer Board of Directors. The Board of Directors guides our strategic goals and priorities, sets out policies, and ensures that our organization follows good governance and demonstrates accountability to our stakeholders.&nbsp;At this time, Crohn’s and Colitis Canada is looking to augment the work of the Board, by recruiting Board Directors who are representative of the diverse social fabric of Canada, and who have a strong sense of volunteerism. The organization requires a strong, supportive, and inspiring Board of Directors who will provide exceptional leadership and governance along the path to fulfilling the Crohn’s and Colitis Canada Promise - To cure Crohn’s disease and ulcerative colitis and improve the lives of children and adults affected by these chronic diseases.&nbsp;Serving as a Board Director will offer the opportunity to expand an individual’s network of peers and professionals, serve in a leadership position that serves others, and make a positive difference in the Crohn’s and Colitis Canada community of patients, volunteers, researchers, and health care providers, as well as being an integral part of a highly dedicated team of Directors.&nbsp;The expectations of each individual Board Director are as follows:&nbsp;<ul><li>know the organization’s mission, policies, programs, and needs&nbsp;</li><li>read and understand the organization’s financial statements&nbsp;</li><li>serve as an active advocate and ambassador for the organization and fully engage in identifying and securing the financial resources and partnerships necessary for CCC to advance its mission&nbsp;</li><li>leverage connections, networks, and resources to develop collective action&nbsp;</li><li>prepare for, attend, and conscientiously participate in board meetings&nbsp;</li><li>participate fully in a Board committee or other organizational committees/work&nbsp;</li><li>give a meaningful personal financial donation&nbsp;</li></ul>Board Directors will initially serve a three-year term and will be eligible for a re- appointment for an additional term. Board meetings are four times a year, with one-to-two in-person meetings in&nbsp;Toronto, Ontario, and committee meetings are held virtually in coordination with Board meetings.At this time, we are seeking candidates with skills, experience and/or openness in and to fundraising. We are also seeking Director candidates, those with experience including in corporate governance, legal, risk management, and/or fundraising that reside in Atlantic Canada.&nbsp;If you are considering a position on our Board, please visit our website&nbsp;<a href="http://www.crohnsandcolitis.ca/" target="_blank">www.crohnsandcolitis.ca&nbsp;</a>to learn more about Crohn’s disease and ulcerative colitis and our organization.&nbsp;If you are interested, please submit a resume to&nbsp;<a href="mailto:boardrecruitment@crohnsandcolitis.ca" target="_blank">boardrecruitment@crohnsandcolitis.ca </a>by January 31, 2026.&nbsp;&nbsp;

Crohns and Colitis

Board of Directors

Have you ever wanted to give back to your community in a meaningful and enriching way? Now is your chance. Volunteers are a vital part of the Crisis Line. Every year, our highly skilled volunteers contribute more than 35,000 hours to our 24-hour crisis line, supporting our callers with sincere, delicate care and empathy.Interested applicants should be:&nbsp;<ul><li>Empathetic &nbsp;</li><li>Non-judgmental&nbsp;</li><li>Open to feedback</li><li>Comfortable operating a computer</li><li>Respect the confidentiality of others&nbsp;</li><li>If working remotely, have a stable internet connection.&nbsp;</li><li>Volunteers should commit to a minimum of 16-20 hours per month.&nbsp;</li></ul>Volunteers will undergo approximately 40 hours of virtual training, 20 hours of self-paced training and 20 hours of practical training before starting their role as a crisis line responder. No cost for all training .Some of the topics covered are Crisis De-escalation, Mental Health, Boundaries, Suicide, Self Harm, Children at Risk, Abuse, Trauma, Violence and Homicide.Although the training and the position can be intense, support is available for responders such as debriefing and access to support 24/7.The abilities gained through volunteering on our Crisis Line are valuable not only for personal development but also in career opportunities and everyday life.&nbsp;Many volunteers find our program useful for developing marketable skills and exploring educational options.The demand on our service is growing substantially and assisting our callers on our crisis lines is a way to not only make a positive influence in the life of the caller, but as well for your community. Each time you answer the phone, you know you’ve made a difference.To apply, candidates must provide two references, be at least 19 years old, and undergo a criminal background check. Practicum students are also welcome to apply. This position can be fully remote, or if you live in the Vernon area, you are welcome to use our Crisis Line space.If you are interested in becoming a crisis line volunteer, please apply on our CMHA-Vernon website only, using our Crisis Line Volunteer application form (Link below)<a href="https://cmhavernon.ca/volunteer-with-us/" target="_blank">https://cmhavernon.ca/volunteer-with-us/</a>&nbsp; or please call 778-234-2203 for more information.One of our team members will be in touch with all eligible applicants.

Canadian Mental Health Assoc. - Vernon

Crisis Line Responder (Volunteer)

Bain Apartments Co-operative Incorporated&nbsp;Operations Co-ordinator&nbsp;Job Description&nbsp;The Bain Apartments Co-operative Incorporated is a vibrant 260 unit member-led housing coop located in the heart of Toronto’s Riverdale neighbourhood. Our community is multicultural and full of diversity.&nbsp; We are looking for an energetic, full time, experienced, Operations Coordinator to join our amazing Management team. This position offers a varied portfolio including communications, administrative support, project co-ordination, and liaising with staff, the board of directors, and members of the co-op. To learn more about Bain Apartments Co-op, please see our website: <a href="http://www.bainco-op.ca/" target="_blank">www.bainco-op.ca&nbsp;</a>The Operations Co-ordinator&nbsp;is the frontline staff person for the co-op for its members and the public.&nbsp; It requires excellent organizational skills and communications skills.&nbsp;Key responsibilities:&nbsp;<ul><li>Receive and respond to inquiries from members of the Co-op as well as members of the community at large </li><li>Administrative support to the General Manager and staff team </li><li>Liaise between staff, members and the maintenance department </li><li>Preparing and printing packages as required for several regularly-scheduled meetings: background memos, correspondence and related documentation </li><li>Attend monthly meetings in the evening and take minutes if required </li><li>Researching, interpreting policies and by-laws, legislation as it relates to the co-op </li><li>Coordinate unit rentals, maintain waitlists with high level of accuracy and confidentiality </li><li>Responsible for Community Centre bookings </li><li>Prepare and distribute monthly bulletin </li><li>Maintaining Co-op website </li><li>General administrative duties including photocopying, mail distribution, file and list maintenance </li><li>Depending on the needs of the Co-operative, this role and its duties may be modified.&nbsp;</li></ul>The Successful Candidate will have:&nbsp;<ul><li>Minimum 3 years in administrative position, or commensurate experience </li><li>Good understanding of Housing Co-operatives and how they function </li><li>Exceptional interpersonal skills to interface with a very diverse community and the staff team while maintaining a high level of confidentiality in all interactions </li><li>Experience coordinating complex projects and events </li><li>Strong time and workload management skills </li><li>Excellent research skills interpreting policies and by-laws </li><li>Organized and energetic with demonstrated experience in performing administrative duties </li><li>Exemplary written and verbal communication skills </li><li>Creative problem-solving skills </li><li>Proficient in MS Office and Excel&nbsp;</li></ul>Assets<ul><li>Experience using HMWorx or other property management software </li><li>Prior experience in non-profit housing sector </li><li>Previous training in NVC or group process would be helpful </li><li>Experience working with volunteer committees or board of directors </li><li>Ability to work remotely if required&nbsp;</li></ul>Hours:&nbsp; Monday-Friday 9am-5pm, 40 hours per week with some evenings&nbsp;Salary:&nbsp; Starting at $25 per hour&nbsp;Excellent benefits package after successful completion of a 3 month probationary period:&nbsp; After successful completion of a 3 month probationary period&nbsp;Target start date:&nbsp; As soon as possible&nbsp;Please send resume and cover letter by January 16, 2026 to:&nbsp;<a href="mailto:resumes@100bain.com" target="_blank">resumes@100bain.com</a> with Operations Coordinator in the header.&nbsp; No phone calls please.&nbsp;Bain Co-op is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&nbsp; We thank all applicants but only candidates selected for an interview will be contacted.&nbsp;

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