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Position:Senior Product Designer, GrowthReports to:People Manager, Brand &amp; MarketingPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeThe Senior Product Designer on the Engagement team (within Growth) oversees the UX/UI and marketing campaign strategy on worldvision.ca for lead and donor engagement. This role is responsible for user research, prototyping, user-centred and persona-centred design, customer- and user-journey flow through digital channels and working to critique and implement excellent user-interfaces, as well as user experiences, online. This role is crucial in driving growth and customer acquisition, requiring an in-depth understanding of design tools, platforms, and design analytics. The Senior Product Designer also plays a key role in team leadership, fostering innovation, and ensuring that all marketing efforts are synergistic and aligned with business objectives. &nbsp;We hold this role accountable for: &nbsp;<ul><li>Product Strategy: Leading the end-to-end product design process from discovery to delivery.  </li><li>Marketing Campaign Design: Own the end-to-end design of marketing campaigns, including concept development, wireframes, high-fidelity mockups and final assets.  </li><li>User Research: Conducting user research (interviews, surveys, usability testing) to understand user needs and pain points.   </li><li>Information Architecture: Organizing and structuring content in a way that is intuitive and easy to navigate.   </li><li>Wireframing and Prototyping: Creating low-fidelity wireframes and high-fidelity prototypes to visualize and test design solutions.   </li><li>User Interface (UI) Design: Collaborating with UI designers to ensure a consistent and visually appealing user interface that reflects the empathy of user personas.  </li><li>Usability Testing: Conducting usability testing to identify areas for improvement in the user experience.   </li><li>User Experimentation: Planning, conducting and measuring user experiments across our campaigns and evergreen presence, and presenting learning back to the team and business to improve our performance.  </li><li>Collaboration: Working closely with product managers, engineers, and other stakeholders to ensure designs align with business goals and technical feasibility.   </li><li>Accessibility: Ensuring designs meet WCAG 2.0 guidelines.   </li><li>Iterative Design: Continuously refining designs based on user feedback and data analysis. &nbsp;</li></ul>Responsibilities<ul><li>Own the end-to-end design of marketing campaigns, including concept development, wireframes, high-fidelity mockups and final assets.  </li><li>Own and continue to refine personas, customer journeys, and customer attitudes, needs and value canvasses for the Engagement team, and on behalf of Brand &amp; Marketing more generally.  </li><li>Own, plan and run customer / lead / user research to understand, diagnose and optimize lead journeys, user experiences across channels, and user needs across our digital estate.  </li><li>Own and iterate our Information Architecture for our logged-out website experience at Worldvision.ca, working across the Growth team, and more widely with the business, to continue to refine website structure and customer experience.  </li><li>Lead on the definition of customer and user experiences on our website, and on the wireframing, pre-prototyping, prototyping and testing of these for maximum impact.  </li><li>Working with engineers, agencies, designers and copywriters to create appropriate UI designs for web experiences.  </li><li>Working with Product Owner to ensure the right new experiences, templates, tools and designs are sponsored and prioritized with our development teams, for constant improvement of our online real estate for our customers.  </li><li>Champion a growth mindset, continuously seeking opportunities to learn, iterate and improve design outcomes.  </li><li>Deeply understand and map user journeys, identifying pain points and opportunities to enhance the overall experience; and design with a strategic lens on lead journey management, ensuring seamless transitions from awareness to conversion.  </li><li>Apply principles of conversion optimization to drive measurable improvements in user engagement and business metrics. &nbsp;</li></ul>Leadership: &nbsp;<ul><li>Maintaining knowledge of industry best practices on user testing, usability, accessibility and user-centred design, including devising and leading channel experiments to widen our knowledge of these disciplines with regards to our audiences.  </li><li>Leading on our accessibility research, understanding, and execution, ensuring our web and channel experiences are aligned with global W3C WCAG guidelines  </li><li>Leading on best-practice in UX and user-journey design – ensuring our personas, their needs and value canvasses, are up to date and at the forefront of how we design experiences.  </li><li>Leading on initial design, prototyping and ideation processes (through double diamond-based methodology) for our web and channel experiences   </li><li>Leading on mentoring other designers and specialists in the team on how agile user-centred design works, and the expectations and plans for iterative design, testing and development throughout projects. &nbsp;</li></ul>User Data Testing &amp; Tracking &nbsp;<ul><li>Leading on usability testing, journey testing, and tracking of data and results around user experience, feedback and usability research, and sharing with the team and other stakeholders as appropriate  </li><li>Leading on planning, tracking and reporting on usability and functional experiments on our website, ensuring we are adopting an attitude and methodology of constant testing and refinement.  </li><li>Working with Analytics leads to ensure our website and digital experiences are fully capable of delivering the right data, analysis and feedback to enable better user-centred design  </li><li>Working with Product Owner to ensure user-feedback tools, methods and opportunities are appropriately prioritized &nbsp;</li></ul>Qualifications<ul><li>A minimum of 5 years of experience in UX design   </li><li>Proven experience in delivering Information Architectures, UX on website projects and campaign designs</li><li>Strong understanding of user-centered design principles.  </li><li>Proficiency in design tools such as Figma.  </li><li>Knowledge of digital analysis tools such as HotJar, Adobe Analytics, etc.  </li><li>Excellent communication and collaboration skills.  </li><li>Ability to synthesize research findings and translate them into design solutions.  </li><li>Knowledge of user research methodologies.  </li><li>Deep skills in analysis of performance, behaviour and user commentary across digital channels</li><li>Experience managing agencies and third-party vendors  </li><li>Experience working with and contributing to design systems  </li><li>Proven experience as a UX lead, with minimum of 3 years in B2C web design  </li><li>Strong understanding of Lean Agile Scrum principles and methodologies  </li><li>Qualification in double-diamond or similar UX methodology  </li><li>Strong people management skills and experience  </li><li>Experience in Agile with preferred qualifications, but solid working experience accepted  </li><li>Highly collaborative and comfortable with both high-level planning and tactical execution  </li><li>Able to excel in a dynamic environment while managing several projects simultaneously  </li><li>Strong time management and prioritization skills to realize maximum value  </li><li>Strong analytical skills and the ability to make data driven decisions especially when needing to make trade-offs  </li><li>Able to navigate the organization and influence through indirect leadership and relationship capital, especially with design colleagues outside of the Growth Team  </li><li>Other personal attributes: ambitious, assertive, energetic, enthusiastic, confident, optimistic, inquisitive, persuasive, and motivational  </li><li>Nonprofit experience would be an asset &nbsp;</li></ul>Why Consider Us? &nbsp;<ul><li>Our competitive compensation &amp; benefits include:</li><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards.</li><li>We are Canada’s largest development, relief, and advocacy non-profit organization.</li><li>We embody an Agile mindset here.</li></ul>#LI-HybridJob FamilyMarketingJob FunctionIndividual ContributorPay TypeSalaryEmployment IndicatorFully Remote

Senior Product Designer, Growth

Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Coordinator, Monthly Giving to join a team committed to protecting our most important natural areas and the plants and animals they sustain.NCC is the nation’s leading not-for-profit, private land conservation organization, working to protect our most important natural areas and the species they sustain. Since 1962, we have brought people together to conserve and restore more than 15 million hectares across Canada. NCC takes a collaborative, evidence-based approach to achieve conservation success for the sake of nature and Canadians. With a national office in Toronto and seven regional offices across the country, NCC delivers results you can walk on.NCC recognizes that we work on lands that have long been cared for by Indigenous Peoples under their own laws and knowledge systems. We are committed to transforming how we do our work, advancing Reconciliation through conservation, and working with Indigenous Peoples in meaningful, respectful, and supportive ways.Position SummaryThe National Marketing and Development team at Nature Conservancy of Canada (NCC) seeks a full-time Coordinator, Monthly Giving, for a 14-month contract. This role will support strategic fundraising goals and continue the growth of the monthly giving program. Reporting directly to the Senior Manager, Monthly Giving and Supporter Services, this role will coordinate, execute, and monitor all monthly giving campaigns at NCC across all channels. This includes face-to-face fundraising, telemarketing, direct mail, digital, and other campaigns, along with ensuring the effective stewardship and cultivation of NCC monthly donors.The successful candidate will work closely and collaborate with members of NCC’s Marketing &amp; Development team. Externally, they will manage multiple vendors to ensure campaigns deploy on time and on budget, ensuring quality, volume and income targets are met. The position requires a professional individual with previous experience in coordinating direct response, digital, multi-channel and/or monthly giving fundraising programs, and demonstrated experience working with data files.If you are talented, passionate about nature and want to use your skills and experience to raise funds to protect Canada’s natural landscapes, we encourage you to join us.Key Responsibilities:&nbsp;Monthly giving campaigns’ execution:&nbsp;<ul><li>Coordinate the day-to-day activities of the Face-to-Face acquisition campaign with vendors.</li><li>Work with Telemarketing vendors, digital partners, printing houses, and any other vendors to ensure effective execution of various monthly giving campaigns.</li><li>Collaborate with internal stakeholders to generate creative materials and content for all campaigns, and ensure high quality donor experience.</li><li>Coordinate between internal stakeholders and vendors on all data file exchanges to support campaigns’ execution.&nbsp;</li></ul>Campaign reporting, data analysis and budget<ul><li>Track Monthly Giving campaign results against targets and reconcile weekly vendor reports.</li><li>Build campaign post-mortems and recommend program changes as required.</li><li>Prepare various reports, including Face-to-Face quarterly reports to regional teams</li><li>Work with vendors to support donor data related processes.</li><li>Participate in planning and strategy sessions for Monthly Giving campaigns, provide input on best practices and tactics.</li></ul>Administration&nbsp;<ul><li>Manage Monthly Giving collateral to ensure those are kept up to date.</li><li>Prepare files and send Monthly Donor stewardship letters to the fulfillment house on a regular basis.</li><li>Process vendors’ invoices and reconcile expenses monthly with financial reports.</li><li>Manage the annual receipting schedule for monthly donors.&nbsp;</li><li>Reorganize the Monthly Giving documentation library.</li></ul>Monthly donor journey<ul><li>Implement and monitor the new monthly donor onboarding journeys.</li><li>Stay current with research and fundraising trends.</li><li>Review and enhance Monthly Giving processes and procedures to maintain high retention rates, assess and recommend opportunities to improve campaign processes and reduce costs.</li><li>Integrate messaging from the Monthly Giving Case for Support into all activities.</li><li>Support the Senior Manager, Monthly Giving and Supporter Services, with any new initiatives and projects.</li></ul>Skills and Abilities<ul><li>Commitment to the NCC’s core values and mission statement</li><li>University degree or equivalent practical experience in a relevant field&nbsp;</li><li>Experience (2 years+) in developing direct response, digital, multi-channel and/or monthly giving fundraising programs&nbsp;</li><li>Strong project and time management skills: planning, organizing, maintaining project scope and delivering things on time and on budget, with a keen attention to detail</li><li>Avid learner, with the ability to stay on top of the latest fundraising trends and innovative practices</li><li>Ability to think strategically in line with NCC’s Marketing and Development goals</li><li>Thrive working in a fast-paced environment</li><li>Highly organized and able to effectively prioritize and multi-task</li><li>Strong communication skills, both written and verbal</li><li>Strong interpersonal skills including collaboration and consultation as part of a team</li><li>Demonstrated proficiency with databases, in particular Raiser’s Edge and/or Luminate Online&nbsp;</li><li>Comfortable with spreadsheets and working with data</li><li>Microsoft Office experience required&nbsp;</li><li>Previous experience working with third party vendors</li><li>Bilingual French speaking preferred</li></ul>Terms &amp; conditions<ul><li>Terms of Employment: permanent, full-time</li><li>Occasional travel may be required to deliver Face-to-Face trainings at NCC properties</li><li>Start date: July 30th, 2025</li><li>Location: National Office at 365 Bloor St E suite 1501, Toronto, ON M4W 3L4 or remote</li></ul>Application DeadlineSeptember 1 2025 | 11:59pm EST, 9:59pm Mountain Time, 8:59pm Pacific Time, 10:50pm CST, 00:59 am +1 ASTAt NCC, we're committed to providing a healthy, safe, barrier free and inclusive, workplace, where respect and diversity are recognized assets. We strive for bold conservation achievements in which equity, diversity and inclusion (EDI) are the norm. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. NCC implements an employment equity program and encourages members of designated groups to self-identify.&nbsp;Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, contact us by email at&nbsp;<a href="mailto:hr@natureconservancy.ca" target="_blank">hr@natureconservancy.ca</a>&nbsp;to make any required arrangements. If you have questions regarding accessible employment at NCC, please email us at&nbsp;<a href="mailto:hr@natureconservancy.ca" target="_blank">hr@natureconservancy.ca</a>.

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