field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Executive Director&nbsp; &nbsp;(Peterborough, Ontario)&nbsp;Salary – $120,000 to $150,000 - plus benefits&nbsp;&nbsp;The Mount Community Centre in Peterborough, Ontario, has a mission to reduce poverty and foster community development. For the past decade its iconic building and exceptional grounds have proven that affordable housing and food security is possible with a sustainable economic model, when partners in nonprofit, private sector, and government combine their resources and expertise, and work toward a common social goal.&nbsp; &nbsp;&nbsp;This is a career expanding opportunity to make a difference in affordable housing for the community that is based in desirable heritage homes that engenders pride and dignity for tenants and establishes TMCC as the landlord of choice. &nbsp;TMCC’s long-term goal is to become the vendor of choice for unique social housing in their region, sustained by commercial revenue, and reliable community and partner funding. &nbsp;Reporting to the Board of Directors, the Executive Director will lead TMCC strategically and operationally. The ED provides direction, and strategic planning, ensuring the mission, vision, and policies of the organization are effectively executed. This includes comprehensive management and oversight of operations, finances, fundraising and revenue generation, capital acquisitions and improvements, staff and volunteers. A major responsibility is to plan and oversee revenue generation, including fundraising and grant procurement. Additionally, the incumbent will empower the Board of Directors to fulfill its governance and fiduciary duties. &nbsp;What you Bring to the Role:&nbsp;<ul><li>Senior Leadership:&nbsp;5+ years of progressive experience in a middle or senior management role within a related institution or organization. </li><li>Sector-Specific: Experience within the non-profit, government-funded, or relevant industry sector (e.g., healthcare, arts, social services) is a key requirement. </li><li>Board Relations: Proven success working effectively with a Board of Directors, understanding governance best practices and serving as a liaison between the board and staff. Experience in transitioning Boards from operations to governance is an asset. </li><li>Operational Oversight: Hands-on experience in various organizational operations, including human resources, financial systems management, program development, technology and commercial leasing. </li><li>Fundraising &amp; Stakeholder Relations: Experience in public relations, marketing, fundraising, grant writing, and building strong relationships with stakeholders (donors, funders, community members, government). &nbsp;</li></ul>Education:&nbsp;<ul><li>Required: A university degree or college diploma, in a field related to the organization's mission (e.g., business administration, public administration, social work, finance, or non-profit administration). </li><li>Preferred: A master's degree, such as an MBA or a master's in a relevant specialization, is considered an asset. &nbsp;</li></ul>The Mount Community Centre offers:&nbsp;<ul><li>Competitive compensation of $120,000 - $150,000 &nbsp;</li><li>Vacation – 4 weeks plus 8 personal days </li><li>Health benefits</li><li>Pleasant work environment&nbsp;</li></ul>&nbsp;Application Details:&nbsp;This search is being conducted on behalf of The Mount Community Centre by crawfordconnect, a search firm specializing in recruiting non-profit and charitable leaders for Canada’s non-profit sector.&nbsp;&nbsp;Qualified applicants are invited to submit their resume and cover letter online in confidence.&nbsp;By March 2, 2026, please email your cover letter and resume directly to Liz Latimer at&nbsp;&nbsp;<a href="mailto:liz@crawfordconnect.com" target="_blank">liz@crawfordconnect.com</a>We thank all applicants for applying, however, only qualified candidates selected for an interview will be contacted.&nbsp;If someone you know may be interested in this position, please feel free to forward this information – we’d be pleased to connect with them.&nbsp;Key Contact: Liz Latimer, Senior Search Consultant,&nbsp;<a href="mailto:liz@crawfordconnect.com" target="_blank">liz@crawfordconnect.com</a>&nbsp;This is an existing vacancy. Artificial Intelligence (AI) is not used in candidate assessment or selection process.&nbsp;

crawfordconnect

Executive Director, The Mount Community Centre

JOIN OUR TEAM&nbsp; &nbsp;Program Manager, General Services –Permanent Full Time Position, Quest Community Health Centre&nbsp;Quest CHC is a dynamic non-profit, interdisciplinary health care organization. Our holistic model of care focuses on primary care, illness prevention, health promotion, community capacity building and service integration.&nbsp;Quest CHC delivers healthcare that addresses the underlying social determinants of health, such as poverty, housing, unemployment and food security, all which have a significant impact on health outcomes.&nbsp;Quest CHC is committed to providing high quality primary health care and social services to residents throughout the Niagara Region.&nbsp;The Program Manager plays a crucial role within the leadership team, actively participating in strategic discussions and decision-making processes aligning with organizational objectives.&nbsp;Qualifications include:&nbsp;<ul><li>Masters’ Degree in Social Work, Public Health or Nursing; </li><li>Experience in the development and management of programs in a primary health care environment and working with interdisciplinary teams; </li><li>Experience writing proposals; </li><li>Experience with quality improvement initiatives, including collecting and analyzing data and metrics to inform decisions and improve program effectiveness. </li><li>Ability to work with diverse individuals and groups on complex community issues; </li><li>Self-directed with capacity to lead an interdisciplinary team; </li><li>Experience leading and mentoring teams, fostering a collaborative and high performance culture; </li><li>Ability to provide compassionate, respectful, non-judgmental, anti-oppressive and culturally competent care to priority populations.&nbsp;</li></ul>Quest offers:&nbsp;Salary range:&nbsp;$78,696 - $97,000PLUS: HOOP Pension Plan, Benefits, Paid Vacation and Personal Leave, and $1,000 Annual Training and Professional Development&nbsp;Program Area: General Services&nbsp;Employment status: Full Time, Permanent&nbsp;Hours:&nbsp;37.5 hours per week&nbsp;If you enjoy being part of a team environment, and share our passion for providing a particularly innovative model of health care, send your cover letter and resume to <a href="mailto:hr@questchc.ca" target="_blank">hr@questchc.ca</a>.&nbsp;For a detailed job description, visit our website at <a href="http://www.questchc.ca/" target="_blank">www.questchc.ca.</a> Only those selected for an interview will be contacted.&nbsp;We are committed to workplace equity and diversity, and encourage submissions from equity-seeking groups who identify based on ability, cultural background, race, sexual orientation and/or gender.&nbsp;

Quest Community Health Centre 

Program Manager

Manager, Membership &amp; Loyalty StrategyRegular Full-Time(35 hours per week)ART + AUDIENCE&nbsp;+ LEARNINGBased in Toronto, the Art Gallery of Ontario (AGO) is among the largest art museums in North America, drawing close to one million visitors annually. With a collection of over 120,000 works—ranging from contemporary art to celebrated Indigenous and Canadian works and European masterpieces—the AGO offers something for every art lover.&nbsp;Join a leading cultural institution as we redefine membership and loyalty for today’s audiences.At the Art Gallery of Ontario (AGO), we believe membership is more than admission: it’s a relationship. We’re looking for a strategic, data-driven, and creative leader to help shape the next chapter of the AGO’s Membership &amp; Loyalty program, using customer insights, lifecycle thinking, and innovative engagement strategies to deepen value, retention, and belonging.As Manager, Membership &amp; Loyalty Strategy, you will design and optimize the full member journey, from attraction and acquisition to engagement, renewal, upgrades, and advocacy. You’ll work closely with our Customer Analytics and Marketing teams to segment audiences, personalize experiences, and deliver Member-first communication across digital and in-gallery touchpoints. You’ll help build an inclusive, community-anchored loyalty program that drives sustainable growth and meaningful impact.The rate of pay for this position is $89,180 - $111,456 per annum.What You’ll Do<ul><li>Design the full Member journey from awareness to referral, mapping key stages and developing strategies that drive engagement, repeat visitation, upgrades, and loyalty.</li><li>Build a modern loyalty framework including tiered benefits, experiential perks, and behavior-based recognition programs.</li><li>Use CRM, analytics, and automation tools to deliver personalized, timely, and relevant communications throughout the lifecycle.</li><li>Develop segmentation strategies (behavioural, demographic, attitudinal) and use insights to shape offers, benefits, and targeted messaging.</li><li>Lead multi-channel engagement, including digital, mobile, social, email, in-gallery, and direct mail communications that connect Members to AGO programs, exhibitions, and experiences.</li><li>Collaborate across the museum to embed membership thinking and strengthen value across all touchpoints.</li><li>Innovate new membership models, such as flexible terms, subscription-style options, institutional partnerships, and reciprocal opportunities.</li><li>Manage benefit structure reviews and influence pricing, upgrade pathways, and retention strategies.</li><li>Mentor and guide the Coordinator, Direct Marketing, fostering a culture of creativity, collaboration, and continuous improvement.</li><li>Monitor KPIs and optimize performance, using test-and-learn approaches to refine content, offers, engagement, and renewal strategies.</li></ul>&nbsp;What You Bring<ul><li>5+ years of experience in membership, loyalty, CRM marketing, or audience development, ideally within arts, culture, or mission-driven organizations.</li><li>Strong experience designing or delivering membership or loyalty programs with measurable results in retention, engagement, and revenue growth.</li><li>A strategic, analytical mindset with expertise in segmentation, audience insights, lifecycle design, and KPI tracking.</li><li>Hands-on experience with CRM systems and marketing automation platforms, with the ability to turn data into meaningful action.</li><li>Proven ability to develop multi-channel marketing strategies across digital, mobile, email, social, and in-person touchpoints.</li><li>Strong communication and storytelling abilities, with exceptional writing skills and a Member-first lens.</li><li>Demonstrated success collaborating across diverse teams and influencing without authority.</li><li>A passion for customer experience, innovation, and creating communities of belonging.</li><li>Knowledge of CASL and ethical data practices; arts/culture experience an asset.</li></ul>Why Join the AGOAt the AGO, we’re driven by art, people, and ideas. As part of the Brand &amp; Business division, you will play a pivotal role in shaping how audiences build long-term relationships with art and with the Gallery. You’ll be part of a collaborative, creative, and insights-driven team committed to accessibility, innovation, and visitor experience.&nbsp;We also offer a range of perks designed to help you enjoy art and life beyond the Gallery, including:<ul><li>Discounts to GoodLife Fitness.</li><li>Free tickets to every major exhibit at AGO.</li><li>Discounts&nbsp;to major attractions as a part of&nbsp;the Provincial/City Reciprocal Programs.</li><li>Free admission to the AGO for friends and family, discounts at the gift shop,&nbsp;bistro,&nbsp;and&nbsp;Learning&nbsp;Centre.</li></ul>Our commitment to Diversity, Equity, Inclusion and Accessibility:At the AGO, we lead global conversations from Toronto through extraordinary collections, exhibitions, and programs, reflecting the diverse community we serve. Committed to fostering inclusion, diversity, equity, and accessibility, we embed these values into our strategic plan and ongoing priorities.To Apply:Please submit your resume and cover letter outlining your relevant experience and qualifications online at&nbsp;<a href="https://app.jobvite.com/j?aj=ozimzfww&amp;s=Charity_Village" target="_blank">https://app.jobvite.com/j?aj=ozimzfww&amp;s=Charity_Village</a>. We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted.&nbsp;Our Applicant Tracking&nbsp;System (ATS) uses AI features to support efficiency and consistency, but all hiring decisions are made by our managers and HR team.The Art Gallery of Ontario is an Equal Opportunity Employer.

Art Gallery of Ontario

Manager, Membership & Loyalty Strategy

JOB TITLE&nbsp;Housing Manager&nbsp;EMPLOYMENT STATUS&nbsp;Excluded (not part of the union), Permanent, Full Time&nbsp;WAGE CLASSIFICATION&nbsp;Compensation Reference Plan Range 9 ($81,279 to $121,151 annually, commensurate with qualifications and experience, subject to budget approval)&nbsp;REPORTS TO&nbsp;Regional Director, Community Services&nbsp;START DATE&nbsp;March 30th, 2026 (or sooner)&nbsp;HOURS&nbsp;Monday through Friday, 9:00am – 5:00pm, evenings &amp; weekends from time to time, flexibility required*&nbsp;LOCATION&nbsp;Hybrid, work from home as well as in community including multiple CMHA-LM locations in New Westminster and Maple Ridge.&nbsp;&nbsp;About You&nbsp;You are a thoughtful and steady leader who thrives in complex, people-centered environments where housing, programs, and relationships intersect. You bring a strong grounding in recovery-oriented practice and supported housing, and you are motivated by the opportunity to strengthen and build new protocols and programming that support safety and quality across services. You are comfortable embedding compliance and regulatory standards into day-to-day operations in a way that is both practical and human. You lead with accountability and care, and you know how to create safer spaces for staff and participants while navigating competing priorities and urgent situations. You approach change with curiosity and bring a calm presence to conversations with participants, staff, and community stakeholders. And you love to work alongside a team of engaged leaders, just like yourself!&nbsp;About CMHA Lower Mainland&nbsp;We are transforming mental health and wellness for individuals, communities, and organizations through programs and services that are rooted in innovation, inclusion, and collaboration. Our core priority is people first. Our programs and services are intended to improve people’s lives. The guiding principles of our teamwork are Intersectionality, Access, Leadership, and Connections.&nbsp;About This role&nbsp;Reporting to the Regional Director, Community Services, the Manager of Housing provides leadership and oversight for CMHA Lower Mainland’s housing programs and related capital assets. This role is responsible for the effective delivery of recovery-oriented housing and support services to residents and programsupported tenants, while ensuring safe, well maintained housing environments across the Branch and regions it serves.&nbsp;The Housing Manager leads and supports multidisciplinary teams across a range of housing and outreach programs, with responsibility for recruitment, onboarding, supervision, performance management, and staff wellbeing. This role ensures programs are delivered in alignment with psychosocial rehabilitation principles, accreditation standards, collective agreements, and funder requirements. This role also supports continuous quality improvement across services and ensures policies are in place to support safer spaces and efficient housing operations.&nbsp;In addition to program and people leadership, the Housing Manager is accountable for the stewardship of housing assets. This includes oversight of maintenance, repairs, and renovations, working within approved budgets and coordinating contractors as required. The housing manager is responsible for multiple sites across diverse communities and stretching across multiple municipalities/regions. The role contributes to operating and capital planning through the development of capital replacement and repair plans, and provides recommendations related to housing program sustainability. The Housing Manager works collaboratively with internal teams, community partners, and remains informed of evidence-based practices in psychosocial rehabilitation and the non-profit housing sector. As a key point of continuity within housing services, this role supports stability, safety, and quality for both participants and staff.&nbsp;Key Responsibilities&nbsp;Program and People Management&nbsp;<ul><li>Provides leadership that fosters collaboration, accountability, creativity, and a psychologically healthy and safe workplace. </li><li>Leads the implementation and ongoing integration of the Recovery Centered Clinical System and recovery oriented psychosocial rehabilitation practices across housing programs. </li><li>Oversees the design, delivery, and continuous improvement of program strategies, service models, policies, and procedures in alignment with accreditation standards, funder requirements, and agency policies. </li><li>Ensures program outcomes, evaluation activities, and reporting requirements are completed accurately, on time, and used to inform service improvement. </li><li>Leads the recruitment, onboarding, supervision, performance management, scheduling, wellness, and professional development of housing program staff, including performance management, in accordance with organizational policies, the collective agreement, and employment standards. </li><li>Provides coaching, training, and ongoing support to housing staff through individual supervision, group meetings, and other appropriate methods. </li><li>Ensures staff are supported in the development, implementation, and communication of individual service plans, and that team-based collaboration and caseload coordination are maintained. </li><li>Oversees participant transitions and program exits, including file closures and referrals to appropriate community, education, or training resources. </li><li>Builds and maintains effective working relationships with community partners, acting as a point of liaison and supporting staff in resolving program level issues as they arise. </li><li>Represents CMHA Lower Mainland and its housing programs in community forums, committees, and partner settings, providing education and consultation related to recovery-oriented practice. </li><li>Supervises and supports practicum students, volunteers, and other temporary staff within housing programs.&nbsp;</li></ul>Housing Operations&nbsp;<ul><li>Builds and maintains strong relationships with community-based organizations, landlords, and partners to support stable housing options and expand housing opportunities for participants. </li><li>Supports the development and implementation of strategies that increase access to long-term and appropriate housing across housing programs. </li><li>Acts as a primary point of contact for landlord relations, including negotiation, mediation, and issue resolution in support of participants and staff. </li><li>Oversees resident and tenant relations, including tenancy and program agreements, rent administration, complaint resolution, and the coordination of move ins and move outs in collaboration with staff and health authorities. </li><li>Ensures rent rolls and related documentation are accurately maintained and submitted in accordance with internal requirements and funder timelines. </li><li>Works collaboratively with finance and accounting to support the timely and accurate administration of rent subsidies and related financial processes and payments. </li><li>Oversees the maintenance, repair, preventative maintenance, and renovation of housing buildings, coordinating contractors and ensuring work is completed safely and in compliance with applicable regulations and organizational policies. </li><li>Ensures housing operations adhere to applicable safety standards and sector guidelines, including those related to community living supports, housing providers, and health authority requirements. </li><li>Develops and maintains capital replacement and repair plans, and contributes recommendations related to short and long-term capital needs. </li><li>Manages housing related budgets and expenditures within approved limits, and supports planning where additional resources are required. </li><li>Ensures housing related reporting to internal teams and external funders is accurate, complete, and submitted on time. </li><li>Participates in shared on-call coverage, including evenings and weekends, to support staff and ensure continuity of housing services.&nbsp;</li></ul>Strategic Leadership and Planning&nbsp;<ul><li>Provides strategic leadership for CMHA Lower Mainland’s housing programs by monitoring sector trends, community needs, and emerging opportunities to inform planning and development. </li><li>Leads needs assessment and consultation activities, including engagement with internal advisory and steering groups and external partners, and brings forward analysis and recommendations to senior leadership. </li><li>Develops and recommends strategic priorities and goals for housing programs, balancing community needs, funder requirements, organizational strategy, and operational capacity. </li><li>Works collaboratively as a member of the senior leadership team, contributing to cross branch planning, problem solving, and organizational decision making. </li><li>Represents CMHA Lower Mainland and its housing programs to funders, partners, and the broader community, and builds and maintains relationships with leaders in the affordable and supported housing sector. </li><li>Provides additional leadership and operational support during periods of service pressure or labour disruption, ensuring continuity of housing services and clear communication with staff and leadership. </li><li>In partnership with Finance and the Regional Director, develops and manages annual operating and capital budgets, as well as longer term capital planning. </li><li>Supports the development and implementation of operational systems, standards, and policies that promote efficiency, safety, and alignment with agency wide and accreditation requirements. </li><li>Participates in required leadership, staff, and committee meetings, and ensures timely completion of administrative responsibilities. </li><li>Participates in required training and certifications to support safe and effective program delivery.&nbsp;</li></ul>Your Qualifications&nbsp;Required Skills and Experience&nbsp;<ul><li>A degree in health, social services, non-profit leadership, property management, or a related field, and/or the equivalent in related professional experience. </li><li>A minimum of five years in an advisory and/or coordinating role, including at least three years in supported housing, Housing First, or recovery oriented psychosocial rehabilitation services with individuals experiencing serious mental illness. </li><li>Experience with program evaluation, continuous quality improvement, and the use of data to inform service planning and improvement. </li><li>Experience leading and managing teams, ideally in a unionized environment. </li><li>A strong working knowledge of recovery-oriented psychosocial rehabilitation principles and evidence-based best practices. </li><li>Working knowledge of cognitive behavioral therapy principles, and the ability to apply these concepts in non-clinical, community-based settings. </li><li>Demonstrated leadership skills, including the ability to support, guide, and hold teams accountable in complex and changing environments. </li><li>Strong written and verbal communication skills, with the ability to engage effectively with staff, participants, funders, and community partners. </li><li>Proficiency in standard office software, including word processing and spreadsheet applications. </li><li>Ability to work effectively both independently and as part of a multidisciplinary team.&nbsp;</li></ul>Additional Requirements&nbsp;<ul><li>Successful completion of a criminal record check, including a vulnerable sector screening, as a condition of employment. </li><li>Verification of education and employment credentials as part of the hiring process. </li><li>A driver’s abstract or additional background checks may be required depending on the operational requirements of the role.&nbsp;</li></ul>Nice to Haves&nbsp;<ul><li>Registration or eligibility for registration with a recognized rehabilitation or professional association. </li><li>Working Knowledge of the BC Residential Tenancy Act. </li><li>Fluency in a second language relevant to the communities served.&nbsp;</li></ul>Inclusive Hiring at CMHA Lower Mainland&nbsp;CMHA Lower Mainland is committed to fostering a workplace that reflects the diversity of the communities we serve. We encourage applications from people who identify as Indigenous, Black, racialized, persons with disabilities, members of the 2SLGBTQIA plus community, and people with lived or living experience of mental health challenges. We are committed to equitable hiring practices and will provide reasonable accommodations at any stage of the recruitment process in accordance with the BC Human Rights Code. If you are selected for an interview and require accommodation, please let us know and we will work with you to meet your needs.How and Where We Work&nbsp;This is a hybrid role, with work split between the employee’s home office and out in community. Time and location of work is based on operational needs as approved by the Regional Director of Community Living. The Housing Manager is expected to work across multiple CMHA Lower Mainland locations, including sites in New Westminster and Maple Ridge, as well as in other community-based settings relevant to the role.&nbsp;In-person presence is required to support housing operations, staff supervision, participant needs, meetings, training, and collaboration with partners. While standard hours of work are Monday to Friday during regular business hours, this role in particular requires flexibility, including evenings and weekends, to support on-call responsibilities, urgent housing matters, and operational continuity. A laptop and phone will be provided to support this work.&nbsp;The successful candidate must possess a valid BC driver’s license and have access to a personal vehicle for use during working hours.&nbsp;Compensation, Benefits and Vacation&nbsp;CMHA Lower Mainland offers a competitive total rewards package designed to support employee wellbeing, financial security, and work life balance. This position is classified at Compensation Reference Plan Range 9, with an annual salary range of $81,279 to $121,151, commensurate with qualifications and experience, and subject to budget approval.&nbsp;In addition to salary, employees are eligible for a comprehensive benefits package and participation in the Municipal Pension Plan.&nbsp;Approved work-related mileage is reimbursed in accordance with the organization’s internal expense reimbursement policy.&nbsp;The role starts with three weeks of paid vacation and offers five Compensatory Time Off (CTO) days each calendar year to support mental health and well-being.&nbsp;How to Apply&nbsp;Please submit your resume and a brief cover letter directly to us by email&nbsp;to <a href="mailto:careers@cmhalm.ca" target="_blank">careers@cmhalm.ca</a>with the subject line: Program Manager, Housing.&nbsp;&nbsp;Applications will be reviewed on an ongoing basis until the position is filled.&nbsp;Only candidates selected for an interview will be contacted.&nbsp;Deadline to Apply&nbsp;Thursday, February 19th, 2026, Noon (12 PM) PST&nbsp;

Canadian Mental Health Association, Lower Mainland Branch

Housing Manager

EXTERNAL JOB POSTING &nbsp;Position: &nbsp;Team Leader – Multi-Program Services (Management Position)&nbsp;Function:&nbsp;The primary function of this position is to ensure consistent oversight, monitoring, and operational support across multiple programs, with a strong emphasis on risk management and community safety planning. The Team Lead – Multi-Program&nbsp;Residential Services (Floater) is responsible for overseeing client care, supporting effective case management practices, and ensuring accurate and timely submission of funder-required documentation. This role provides leadership and supervision across residential and community-based programs funded by CSC, SOLGEN, the City of Toronto, and United Way, ensuring service continuity, contractual compliance, and high-quality outcomes. Working collaboratively with Directors, Team Leaders, funders, and community partners, the Team Lead supports staff, responds to risk and crisis situations, and contributes to the ongoing strength and effectiveness of program delivery. &nbsp;Schedule:&nbsp; &nbsp;This position is 41.25 hours per week and includes after-hours oncall responsibilities for residential services. As the residences operate 24 hours a day, seven days a week, the incumbent will be required to work a flexible schedule, including shift work, weekends, and statutory holidays, as operationally required. &nbsp;Start Date:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;TBD &nbsp;Salary Scale:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; TBD &nbsp;Responsible to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director of Residential Services or designate &nbsp;Duties &amp; Responsibilities &nbsp;Leadership &amp; Staff Oversight&nbsp;<ul><li>Provide leadership, supervision, coaching, and operational support to Case Managers, Residential Support Workers, students, and volunteers across multiple programs. </li><li>Support recruitment, onboarding, training, performance management, and progressive discipline in collaboration with senior leadership and Human Resources. </li><li>Complete or support annual performance evaluations, including student and placement evaluations. </li><li>Coordinate staffing coverage as required, including scheduling support and management coverage across programs. </li><li>Provide management coverage for CSC-funded residential services, including covering sick calls and staffing gaps to maintain operational continuity, contractual compliance, and community safety. </li><li>Monitor staff attendance, scheduling accuracy, and Dayforce entries to ensure payroll and reporting accuracy. </li><li>Maintain confidentiality in all human resources–related matters.&nbsp;</li></ul>Program Oversight &amp; Operations&nbsp;<ul><li>Provide operational oversight across CSC, SOLGEN, City of Toronto, and United Way–funded programs to ensure consistency, quality, and contractual compliance. </li><li>Ensure program deliverables align with funder work plans, policies, and reporting requirements. </li><li>Oversee risk management, community safety planning, and crisis response processes. </li><li>Lead or support incident response, including crisis intervention, de-escalation, and conflict mediation. </li><li>Facilitate resident meetings and promote safe, structured, and respectful residential environments. </li><li>Identify service gaps and contribute to program development, innovation, and continuous quality improvement. </li><li>Work collaboratively with Directors, Team Leads, and designates to ensure compliance with occupational health and safety standards. &nbsp;</li></ul>Case Management &amp; Client Services (Supervisory Role)&nbsp;<ul><li>Provide oversight, guidance, and consultation to staff regarding case management practices, assessments, and documentation.&nbsp;</li></ul>Support the development, implementation, and review of correctional, treatment, and reintegration plans in collaboration with parole officers and community partners.&nbsp;<ul><li>Contribute input to plan revisions based on risk, needs, and progress. </li><li>Support staff in monitoring client accountability, engagement, and progress toward reducing risk of re-offending. </li><li>Ensure client files, reports, and documentation meet agency, funder, and legislative standards. </li><li>Meet with clients as required to support service delivery and case planning. &nbsp;</li></ul>Funder, Community &amp; Stakeholder Relations&nbsp;<ul><li>Serve as a liaison with funders, government representatives, parole officers, housing providers, and community partners. </li><li>Support the preparation and submission of funding proposals, reports, applications, and research initiatives. </li><li>Compile and submit required program statistics and reports (monthly, quarterly, semi-annual, and annual) for CSC, SOLGEN, City of Toronto, and United Way. </li><li>Advocate with landlords and housing providers to support housing stability. </li><li>Participate in community meetings, network tables, and inter-agency collaborations. &nbsp;</li></ul>Administrative &amp; Reporting Functions&nbsp;<ul><li>Ensure accurate record-keeping, data collection, and statistical reporting across programs. </li><li>Oversee reporting requirements including monthly statistics, six-month reports, TGRIP data entry, and discharge documentation. </li><li>Support Directors, Team Leads, and designates with audits, compliance reviews, and funder reporting. </li><li>Oversee TTC fare distribution and ensure all related documentation is completed and submitted. </li><li>Participate in staff meetings, team meetings, and agency committees. </li><li>Engage in ongoing professional development and sector-related training.&nbsp;</li></ul>Core Competencies&nbsp;<ul><li>Accountability </li><li>Leadership and Sound Judgment </li><li>Communication and Relationship Building </li><li>Organizational and Environmental Awareness </li><li>Planning, Prioritization, and Adaptability </li><li>Results Orientation </li><li>Equity, Anti-Racism, and Anti-Oppression Practice &nbsp;</li></ul>Essential Qualifications &amp; Skills&nbsp;<ul><li>Demonstrated ability to manage multiple programs, priorities, and stakeholders concurrently. </li><li>Strong leadership and staff supervision experience in residential or communitybased settings. </li><li>Advanced skills in conflict resolution, crisis intervention, and de-escalation. </li><li>Knowledge of and commitment to harm reduction and trauma-informed approaches. </li><li>Strong understanding of Ontario’s correctional and criminal justice systems. </li><li>Knowledge of housing, homelessness, and community-based service delivery. </li><li>Experience supporting individuals with complex needs and justice involvement. </li><li>Strong written, verbal, and facilitation skills.</li><li>Ability to work both independently and collaboratively in fast-paced environments. </li><li>Demonstrated cultural competence and application of Anti-Racism and AntiOppression frameworks. &nbsp;</li></ul>Qualifications&nbsp;Education &amp; Experience&nbsp;<ul><li>College Diploma or University Degree in Social Services, Criminal Justice, or a related field. </li><li>Minimum 3 years’ experience in social services, criminal justice, housing, or a related field. </li><li>Minimum 2 years’ supervisory or management experience, preferably in residential or community-based programs. </li><li>Experience in residential programming considered an asset. </li><li>Experience in program development, implementation, and evaluation.</li><li>Experience providing supportive counselling to high-needs clients.&nbsp;</li></ul>Knowledge &amp; Technical Expertise&nbsp;<ul><li>Understanding of community reintegration barriers for justice-involved individuals. </li><li>Knowledge of provincial and federal correctional systems, including probation, parole, and community supervision. </li><li>Strong experience in risk assessment, monitoring, and reporting to support community safety. </li><li>Knowledge of crisis intervention, substance use, and mental health best practices. </li><li>Experience in community outreach and partnership development. </li><li>Experience reporting to external authorities (e.g., CAS, Police Services) as required. </li><li>Experience supporting peer-based and culturally responsive programming considered an asset.&nbsp;</li></ul>Values &amp; Professional Practice&nbsp;<ul><li>Demonstrated commitment to Anti-Racism, Anti-Oppression, Anti-Sexism, and equity-based practice. </li><li>Ability to deliver services in a culturally safe, inclusive, and trauma-informed manner.&nbsp;</li></ul>Availability &amp; Compliance&nbsp;<ul><li>Availability to provide 24/7 on-call support on a rotating basis. </li><li>Successful completion of:&nbsp;</li></ul>o &nbsp;&nbsp; Criminal Record Check – Vulnerable Sector&nbsp;o &nbsp;&nbsp; &nbsp;Enhanced Reliability / Protected B Security Clearanceo &nbsp;&nbsp;&nbsp; Any additional background checks required by funders or partners&nbsp;&nbsp;The John Howard Society of Toronto is an equal opportunity employer and a United Way anchor agency. Accommodation is available throughout the recruitment process upon request. Please advise the Director of Residential Services in advance of your interview should you require any accommodation. &nbsp;Please note: This position is not covered under the collective agreement between the John Howard Society of Toronto and SEIU Healthcare. &nbsp;Please submit your cover letter and résumé combined into one document in confidence by email to Carol Walker, Director of Residential Services at&nbsp;<a href="mailto:resume@jhst.ca" target="_blank">resume@jhst.ca</a> &nbsp;Please ensure your cover letter clearly indicates the position title and posting number. &nbsp;Only those selected for an interview will be contacted. Thank you for your interest&nbsp;

John Howard Society of Toronto

Team Leader – Multi-Program Services

CSO ManagerFull-Time Non-Unionized1-Year Maternity Leave ContractNellie’s is a place of respite and rejuvenation for women* and their children navigating a variety of challenges. Through community outreach, skill-building programs, and space for the unhoused to find shelter, clients are empowered to take steps to change their lives. We welcome people who seek guidance as they reclaim their strength and tap into their resilience to find a new path for their life. The individuals who come through the shelter or access our community outreach programs come to us with unique experiences and needs. Nellie’s mandate to help all women and their children, regardless of circumstances is what makes the organization’s work essential.*Nellie’s affirms the inclusion of trans women and non-binary people in our vision of who we serve and support.The CSO Manager provides overall leadership, management, and strategic oversight of Nellie’s Community Support &amp; Outreach programs, including Community Housing Programs, Outreach, Client Services, and related administrative functions. This role ensures high-quality, client-centred service delivery grounded in feminist, AR/AO, and trauma-informed practice.The CSO Manager is responsible for the day-to-day management of CSO programs and staff, including housing staff and outreach staff. The role provides advanced case consultation, crisis response, and oversight of housing and advocacy services, while maintaining strong community partnerships and ensuring compliance with funder and legislative requirements.Key ResponsibilitiesProgram Operations &amp; Leadership<ul><li>Provide leadership and management of day-to-day CSO program operations, including community housing and outreach services.</li><li>Oversee program planning, implementation, monitoring, and evaluation to ensure program goals and outcomes are met.</li><li>Contribute to the development of short- and long-term program goals, policies, and strategic initiatives aligned with Nellie’s mission.</li><li>Identify service gaps and support the development of new or enhanced programs in response to emerging community needs and demographic shifts.</li><li>Ensure timely and accurate data collection, analysis, and reporting for internal use and funder requirements.</li><li>Support fund development by providing program data, narratives, and reports as required.</li></ul>Community Housing &amp; Advocacy Oversight<ul><li>Provide management-level oversight and support to the Community Housing program, ensuring effective supervision and resourcing of housing staff.</li><li>Support staff with complex housing cases, including advocacy related to family, criminal, immigration, and landlord/tenant matters.</li><li>Ensure staff are knowledgeable about housing systems, resources, and legislation, including the Residential Tenancies Act.</li><li>Maintain awareness of housing initiatives and opportunities across Toronto and the GTA.</li><li>Support advocacy efforts with external systems, including legal services, victim services, law enforcement, and housing providers.</li></ul>Staff Management &amp; Supervision<ul><li>Directly manage CSO staff, including Housing Workers, Outreach staff, students, and volunteers.</li><li>Lead recruitment, onboarding, training, supervision, performance management, and professional development of staff.</li><li>Conduct regular supervision meetings, annual performance evaluations, and support individual learning goals.</li><li>Foster a supportive, accountable, and collaborative team culture.</li><li>Address staff concerns, mediate conflicts, and support restorative approaches to workplace challenges.</li></ul>Case Management &amp; Crisis Support<ul><li>Provide advanced case consultation and guidance to staff supporting women with complex and intersecting needs.</li><li>Support staff in crisis response, safety planning, and risk management as required.</li><li>Participate in case conferences and interdisciplinary collaboration to support client outcomes.</li></ul>Community Relations &amp; Outreach<ul><li>Represent Nellie’s CSO programs within the community and with partners, funders, and stakeholders.</li><li>Develop and maintain strong relationships with community agencies, housing providers, and service networks.</li><li>Respond to and resolve community inquiries, concerns, and partnership-related issues.</li><li>Support community education, outreach initiatives, and participation in sector tables and meetings.</li></ul>Administration, Reporting &amp; Compliance<ul><li>Oversee program budgets in collaboration with the Program Director.</li><li>Ensure accurate maintenance of client records and databases (e.g., WISH) and compliance with funder and legislative requirements.</li><li>Review and approve staff schedules, timecards, overtime, and accruals.</li><li>Ensure incident reporting, WSIB documentation, and health and safety protocols are completed as required.</li><li>Maintain organized program, supervision, and operational records.</li></ul>Organizational Contribution<ul><li>Adhere to all Nellie’s policies, procedures, and values.</li><li>Participate in organizational meetings, planning, and team-building activities.</li><li>Contribute to a collaborative management team and support overall agency operations.</li><li>Perform other duties as assigned by the Program Director.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor of Social Work (BSW) and registration with the Ontario College of Social Workers and Social Service Workers, or equivalent combination of education and experience.</li><li>Minimum 5+ years of progressive experience in the social services sector, with at least 2-3 years in a management role.</li><li>Demonstrated experience managing community-based programs, preferably within the VAW, housing, homelessness, or related sectors.</li><li>Strong knowledge of housing systems, advocacy practices, and relevant legislation, including the Residential Tenancies Act.</li><li>Proven experience working within feminist, anti-racism/anti-oppression, and trauma-informed frameworks.</li><li>Experience with project management, data tracking, reporting, and program evaluation.</li><li>Strong leadership, communication, mediation, and relationship-building skills.</li><li>High level of organizational and administrative competence; proficiency in MS Office.</li><li>Ability to work independently, manage competing priorities, and adapt in a fast-paced environment.</li><li>Flexibility to work occasional evenings and weekends.</li><li>Valid CPR/First Aid certification required or willingness to obtain.</li><li>Additional certifications (e.g., CPI, ASIST, CBT, Mental Health First Aid) considered assets.</li></ul>Duration of Contract: 12 – monthsHours: 35 hrs/week – Monday to Friday 9am to 5pmSalary: Starting $67,000 annuallyNellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non-binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.Only candidates selected for an interview will be contacted. The successful candidate will be required to provide a Police Records Check for the Vulnerable Sector prior to starting.Nellie’s is a unionized workplace with the Workers United Canada Council.

Nellie's

CSO Manager

Shelter ManagerFull-Time Permanent Non-Union PositionNellie’s is a place of respite and rejuvenation for women* and their children navigating a variety of challenges. Through community outreach, skill-building programs, and space for the unhoused to find shelter, clients are empowered to take steps to change their lives. We welcome people who seek guidance as they reclaim their strength and tap into their resilience to find a new path for their life. The individuals who come through the shelter or access our community outreach programs come to us with unique experiences and needs. Nellie’s mandate to help all women and their children, regardless of circumstances is what makes the organization’s work essential.Our core operations involve our 40-bed emergency shelter for women and their children who are homeless or escaping violent situations. In addition to our shelter, Nellie’s operates Community Support and Outreach programs that provides after care support and follow-up services to women and their children after they leave the shelter, as well as transitional housing support for women living in the community who are homeless or at-risk of becoming homeless.Nellie’s is currently seeking a Manager, Shelter to provide leadership and day-to-day oversight of shelter operations, including frontline services, administration, and client support. This role is responsible for ensuring that staff—including part-time employees, relief workers, students, and volunteers—are equipped with the tools and resources they need to provide client-centered support grounded in feminist, anti-racist, and anti-oppressive principles.Nellie’s is committed to building a team that reflects the diverse communities we serve. This position is open to all women*. *Women includes individuals who self-identify as women, femme, and/or female, including trans women, cisgender women, and non-binary people who identify as femme or female-presenting. Applications from equity-seeking groups are strongly encouraged.JOB DESCRIPTIONOperations &amp; Program Support<ul><li>Manage day-to-day shelter operations to ensure effective service delivery.</li><li>Support case management processes and respond to crises as required.</li><li>Supervise frontline staff to ensure efficient shelter operations.</li><li>Collaborate with the Program Director or designate to develop and implement short- and long-term program goals in alignment with funder requirements and strategic priorities.</li><li>Assist in the development of new services and programming for women and children based on emerging community needs.</li><li>Oversee program activities, data collection, and reporting to meet internal and funder requirements.</li><li>Support fund development efforts by providing program and service information.</li><li>Manage community relations and respond to external inquiries.</li><li>Conduct investigations into internal client complaints and see through resolutions in accordance with Nellie’s reporting policy.</li></ul>Staff Management &amp; Support<ul><li>Participate in the recruitment, onboarding, and training of staff, placement students, and volunteers.</li><li>Provide regular coaching, and performance evaluations for staff.</li><li>Ensure that regular supervision is being conducted.</li><li>Maintain up-to-date performance management files.</li><li>Ensure regular audits of all supervision and performance management files.</li><li>Facilitate communication between management and staff.</li><li>Support staff development through training opportunities and a professional growth program.</li><li>Mediate workplace conflicts when necessary.</li><li>Conducting audits of WISH and SMIS for data integrity and risk mitigation.</li></ul>Community Engagement &amp; Sector Liaison<ul><li>Represent Nellie’s at sectoral tables and advocacy initiatives.</li><li>Promote shelter programs in the community and maintain positive relationships with partner organizations.</li></ul>Administrative Responsibilities<ul><li>Oversee shelter-related expenses, including petty cash and PNA reconciliation.</li><li>Assist in preparing correspondence, reports, meeting minutes, and other documentation.</li><li>Ensure all policy documents are up-to-date and accessible.</li><li>Submit program statistics and funder reports on schedule.</li><li>Maintain strong operational systems to track supports, activities, and statistics.</li><li>Ensure compliance with health and safety regulations for both staff and program participants.</li><li>Organize and facilitate regular team meetings.</li><li>Oversee incident reporting and complete WSIB forms when required.</li></ul>Human Resources<ul><li>Participate in hiring shelter personnel and overseeing timecard compliance.</li><li>Address disciplinary issues and participate in grievance procedures in line with union guidelines.</li></ul>Facilities Oversight<ul><li>Provide leadership in the overall management of the shelter facility to ensure a safe, secure, and welcoming environment for residents, staff, and visitors.</li><li>Oversee day-to-day facility operations in collaboration with the maintenance team and external contractors, ensuring timely response to repairs, maintenance requests, and health and safety concerns.</li><li>Ensure the shelter space is maintained in compliance with public health, fire safety, and accessibility standards.</li><li>Liaise with property management, City officials, and vendors as required to support building operations and capital improvements.</li><li>Participate in facilities planning to support program delivery and resident well-being, including space use, furniture/equipment needs, and emergency preparedness.</li><li>Monitor shelter occupancy and physical resources to ensure adequate space and supplies for client needs.</li></ul>General<ul><li>Adhere to Nellie’s policies, procedures, and organizational values.</li><li>Provide leadership to direct reports and support their areas of responsibility.</li><li>Maintain a cooperative team environment and contribute to overall agency operations.</li><li>Attend and participate in staff meetings and team-building events.</li><li>Other duties as assigned by the Program Director or designate.</li><li>Prioritize tasks in consultation with the Program Director based on organizational needs.</li></ul>QUALIFICATIONS<ul><li>BSW or a related degree; must be in good standing with the Ontario College of Social Workers and Social Service Workers.</li><li>Minimum 7–10 years of progressive experience in the social services sector, including 3–5 years in a management role.</li><li>Experience in a unionized work environment preferred.</li><li>Strong commitment to anti-oppression, equity, and social justice principles.</li><li>Demonstrated professionalism and collaboration across departments.</li><li>Experience in program development, facilitation, and staff training an asset.</li><li>Knowledge of the VAW sector, relevant legislation, and sector best practices.</li><li>Strong interpersonal skills and community engagement experience.</li><li>Highly organized, able to multitask, and meet deadlines in a fast-paced environment.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to work independently and as part of a multidisciplinary team.</li><li>Availability for evening and weekend work as needed.</li><li>Valid First Aid/CPR certification.</li><li>Asset certifications: CPI, ASIST, Mental Health First Aid, or CBT.</li></ul>Full-Time PermanentHours: 35 hrs/week – Monday to Friday, back-up on-call, some weekends and evenings as required.Salary: $75,000 annuallyNellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non-binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.We thank all applicants for applying, however, only candidates selected for an interview will be contacted. The successful candidate will be required to provide a Police Records Check for the Vulnerable Sector prior to starting.Nellie’s is a unionized workplace with the Workers United Canada Council.

Shelter Manager

Director Disability Management ServicesFull-time permanentLocation: Regina, SaskatchewanPosting: #2026-01Posting Date: Friday, January 23, 2026Closing Date: Wednesday, February 25, 2026 at 5:00 PMThe Saskatchewan Government and General Employees’ Union (SGEU) has a rich 100-year history as a made-in- Saskatchewan labour partner. We are a membership driven union that advocates for healthy productive work environments and inclusive representation.OUR WORKPLACESGEU fosters a collaborative work environment rooted in excellence, providing a range of labour relations services to over 20, 000 members across Saskatchewan. Guided by a culture of teamwork, professionalism, and accountability, we operate on the traditional territories of Treaty 4 (Regina) and Treaty 6 (Saskatoon and Prince Albert) and the homeland of the Métis nation. We are grateful for the opportunity to live and work on these lands and remain committed to advancing truth and reconciliation.WHAT YOU’LL BRING&nbsp;<ul><li>Bachelor’s Degree in Business Administration or a related discipline, or equivalent senior-level experience in disability management services, insurance plan design, governance, and risk management.</li><li>Minimum ten (10) years’ experience in a senior leadership role with progressive accountability managing complex and long-standing teams within insurance operations.</li><li>Strong governance acumen, including experience balancing fiduciary responsibility, operational risk, and people leadership.</li><li>Excellent written and oral communication skills, demonstrated through clear, direct messaging, formal documentation, and senior-level presentations.</li><li>Extensive knowledge of disability management services, income protection insurance models, industry principles and best practices.</li><li>Demonstrated success leading teams through significant change, including aligning expectations and driving accountability in values driven organizations.</li><li>Considerable experience interpreting and applying collective agreements, plan texts, and legislation related to income protection insurance, trusts, duty to accommodate, adjudication processes, and employment matters.</li><li>Proven ability to manage performance, navigate difficult conversations, and take decisive action in unionized or highly regulated environments.</li><li>Established record of building functional, professional relationships with internal and external parties, including union, service providers, adjudicators, and senior leadership.</li></ul>WHAT YOU’LL DO&nbsp;<ul><li>Directs, assigns, and oversees the work of the Long Term Disability (LTD) team, ensuring alignment with plan objectives through disciplined resource management, performance oversight, and execution of departmental strategy.</li><li>Serves as the senior subject-matter authority for the member-owned SGEU Long Term Disability Plan, Health and Welfare Trust, and related insurance plans on behalf of participating bargaining units.</li><li>Advises and works closely with elected officials, members of the LTD Supervisory Committee, and staff, developing and implementing strategies related to disability management, early intervention, and rehabilitation.</li><li>In consultation with the governing body, assesses plan needs, prepares, and exercises full accountability for a significant operating budget, ensuring financial integrity and sustainability.</li><li>In collaboration with the SGEU LTD Supervisory Committee Table Officers and staff, establishes, enforces, and maintains quality assurance frameworks to ensure program compliance and service standards are consistently met.</li><li>Oversees review processes, including contested claims, ensuring decisions are accurate, defensible, timely, and aligned with plan provisions and fiduciary obligations.</li><li>Maintains accountability for the security, confidentiality, and integrity of financial, program, and member information, ensuring compliance with privacy and HIPAA legislation.</li><li>Leads and represents the SGEU LTD Plan in contract negotiations and renewals with Administrative Services Organizations (ASO), actuarial service providers, and insurance carriers.</li><li>Creates and maintains professional, effective, strong working relationships with a diverse range of stakeholders throughout the organization;</li><li>Direct liaison with third party organizations as well as negotiating fee for service;</li><li>Represents SGEU Disability Management Services at negotiations for third party adjudicators, selection of health and welfare benefits for participating bargaining units and negotiates third party rehab services;</li></ul>OUR BENEFITS&nbsp;<ul><li>Competitive salaries</li><li>Scheduled days off</li><li>Dental, vision and extended health care benefits</li><li>Health Spending Account</li><li>Pension plan (10% employer funded, 8% employee funded)</li><li>Long-Term Disability coverage</li><li>Continued education and professional development</li></ul>HOURS OF WORKHeadquartered in Regina, this full-time permanent Director position will be expected to travel overnight semi- regularly to SGEU’s other office locations in Saskatoon and Prince Albert. Other ad hoc travel may also be required.OUR COMMITMENT TO DIVERSITYSGEU is committed to the full participation of diversity groups. These groups include all equity groups recognized by the Saskatchewan Human Rights Commission: Indigenous Peoples, Members of Visible Minority Groups, Racialized Groups, Persons with Disabilities and Women in Under-Represented Roles, as well as LGBTQ2s+ persons and Newcomers to Saskatchewan.HOW TO APPLYIf this role and SGEU sound like an exciting fit for you, we invite you to apply! Candidates must be eligible to work in Canada. Required work permits or other authorizations which may be required are the sole responsibility of the candidates applying. Candidates are asked to provide a cover letter and résumé to <a href="mailto:recruitment@sgeu.org" target="_blank">recruitment@sgeu.org</a>&nbsp;

Saskatchewan Government and General Employees Union

Director, Disability Management Services

VER-09-2020 1 


 

Volunteer Title: Board Member – Digital Media and 
Content 

Position Class: Board Member 

Reports To: Chair/VP, Communication and 
Marketing 

Term: 2-Years 

Volunteer Job Description 

Position Summary &amp; Job Purpose: 

This position serves as both a member of the Board of Directors and the lead for the Digital Media and Content 
Team. Responsibilities include participating in governance activities and overseeing the organization’s digital 
media, content, and website functions to ensure alignment with the organization’s mission and strategic goals. 

Duties &amp; Responsibilities 

• Board Responsibilities 

o Know the organization's vision, mission, programs, policies, and needs. 

o Prepare for and attend board and committee meetings regularly. 

o Approve reports, budgets, and strategic decisions. 

o Understand the organization’s financial affairs and uphold fiduciary responsibilities. 

o Ensure the organization complies with legal requirements. 

o Maintain confidentiality on all internal matters. 

o Attend virtual and in-person events as required. 

o Assist with the operations of the organization by working on 3–5 initiatives per month. 

• Digital Media and Content Responsibilities 

o Lead the digital media, content, and web teams, ensuring cohesive branding and messaging. 

o Collaborate with team members to plan, create, and publish meaningful content aligned with 
CPHS’s goals. 

o Maintain an active online presence to grow audience engagement and outreach. 

o Ensure website content is current, accessible, and engaging; coordinate with web designers to 
improve user experience. 

o Track project progress, report to the executive team, and implement feedback in a timely 
manner. 

Qualifications: 

• Previous operational board experience is an asset. 

• 2+ years of experience in social media management, digital content creation, or related fields. 

• Leadership experience is an asset. 

• Proficiency in social media scheduling tools, website CMS platforms (e.g., WordPress), and analytics 
tools. 

• Excellent written and verbal communication skills. 

• Highly organized, self-motivated, and capable of managing multiple projects with attention to detail. 

• Sufficient availability for board duties: typically, a few hours per week to 12 hours per month. 

• Knowledge of your local Pride’s history is considered an asset. 


We are committed to ensuring our Board of Directors and supporting volunteer base are made up of a diverse 
group of individuals. We encourage the following groups to get involved with the CPHS: 




VER-09-2020 2 


 

• Trans Identified 

• Non-Binary Identified 

• Female Identified 

• BIPOC 

• People aged 40+ 

• Students 

• French-speaking or other languages spoken besides English 

For more information on the CPHS please visit our website at <a href="http://www.cphs.ca" target="_blank">www.cphs.ca</a>. 

Interested applicants can apply at <a href="mailto:HR@cphs.ca" target="_blank">HR@cphs.ca</a> 


We thank you for your interest and will contact you if you are selected for an interview. 


 


 


 


 


 


 


 


 


 

<a href="http://www.cphs.ca/" target="_blank">http://www.cphs.ca/</a>
<a href="mailto:HR@cphs.ca" target="_blank">mailto:HR@cphs.ca</a>



VER-09-2020 3 


 

Titre du voluntaire : Membre du conseil 
d’administration – Médias 
numériques et contenus 

Type de position: Membre du conseil 
d’administration 

Supervise par: Président/VP, Communication et 
Marketing 

Durée: 2 ans 

Description du poste de volontaire 

Résumé du poste &amp; Objectif principal 
Ce poste combine à la fois un rôle de membre du conseil d’administration et de responsable de l’équipe de design 
et de traduction. Les responsabilités incluent la participation à la gouvernance de l’organisation ainsi que la 
supervision de la création, de la traduction et de la diffusion de contenus visuels et multimédias en cohérence avec 
la mission et les objectifs stratégiques de la Société. 
 
Devoirs &amp; Responsabilités : 

• Responsabilités liées au Conseil d’Administration 
o Connaître la vision, la mission, les programmes, les politiques et les besoins de l’organisation. 
o Se préparer aux réunions du conseil et des comités, et y assister régulièrement. 
o Approuver les rapports, les budgets et les décisions stratégiques. 
o Comprendre les affaires financières de l’organisation et assumer ses responsabilités fiduciaires. 
o Veiller au respect des obligations légales de l’organisation. 
o Maintenir la confidentialité de toutes les affaires internes. 
o Assister aux événements virtuels et en personne, selon les besoins. 
o Participer aux opérations de l’organisation en travaillant sur 3 à 5 initiatives par mois. 


• Responsabilités liées aux médias numériques et au contenu 
o Diriger les équipes des médias numériques, du contenu et du site web, en veillant à l’harmonisation 

de l’image de marque et des messages. 
o Collaborer avec les membres de l’équipe pour planifier, créer et publier du contenu pertinent, en lien 

avec les objectifs de la SHFC. 
o Maintenir une présence en ligne active afin de favoriser l’engagement du public et d’élargir la portée 

des communications. 
o Veiller à ce que le contenu du site web soit à jour, accessible et attrayant ; coordonner les efforts 

avec les concepteurs web pour améliorer l’expérience utilisateur. 
o Suivre l’avancement des projets, faire rapport à l’équipe de direction et intégrer les retours dans les 

délais prescrits. 
 
Qualifications : 

• Une expérience préalable au sein d’un conseil d’administration opérationnel est un atout. 

• Plus de 2 ans d’expérience en gestion des médias sociaux, en création de contenu numérique ou dans 
des domaines connexes. 

• Une expérience en leadership est un atout. 

• Maîtrise des outils de planification pour les médias sociaux, des plateformes de gestion de contenu web 
(p. ex. WordPress) et des outils d’analyse. 

• Excellentes compétences en communication écrite et orale. 

• Très organisé, autonome, et capable de gérer plusieurs projets avec souci du détail. 

• Disponibilité suffisante pour les fonctions au conseil : généralement, quelques heures par semaine 
jusqu’à 12 heures par mois. 

• La connaissance de l’histoire de votre Fierté locale est considérée comme un atout. 
 




VER-09-2020 4 


 

Nous nous engageons à ce que notre conseil d’administration et notre base de bénévoles soient composés de 
personnes issues de groupe divers. Nous encourageons les groupes suivants à s’impliquer au sein de la SHFC : 
 

• Personnes trans 

• Personnes non binaires 

• Personnes s’identifiant comme femmes 

• PANDC 

• Personnes en situation de handicap 

• Personnes âgées de 40 ans et plus 

• Personnes francophones ou parlant d’autres langues que l’anglais 
Pour plus d’informations sur la SHFC, veuillez visiter notre site web à l’adresse <a href="http://www.cphs.ca" target="_blank">www.cphs.ca</a>. Les candidats 
intéressés peuvent postuler à l’adresse courriel : <a href="mailto:HR@cphs.ca" target="_blank">HR@cphs.ca</a>. 


Nous vous remercions de votre intérêt et vous contacterons si votre candidature est retenue pour un entretien. 
 



<a href="http://www.cphs.ca/" target="_blank">http://www.cphs.ca/</a>
<a href="mailto:HR@cphs.ca" target="_blank">mailto:HR@cphs.ca</a>

Canadian Pride Historical Society

Volunteer Operational Board Member - Digital Media & Content Creation / Membre bénévole du conseil opérationnel - Médias numériques et création de contenu

Job Description:Are you a driven, idea-minded woman with a heart for fundraising and leadership?&nbsp; Our agency is looking for a dynamic leader that fosters bright ideas and community awareness of our important work.&nbsp; The Women &amp; Children’s Shelter of Barrie provides emergency shelter and outreach services to women experiencing abuse and human trafficking.&nbsp; Our environment is fast paced and has well established connections in the City of Barrie for over 43 years.&nbsp; Under the direction of the Executive Director, the Community Development Manager is responsible for the planning, coordination and implementation of the agency’s Fundraising and Community Development plan.&nbsp; The Community Development Manager provides leadership of the fundraising team to acquire the funding that ensures sustainability for the on-going daily operations of the agency and any future capital requirements.&nbsp; The Community Development Manager will have energy, drive and ambition to improve our agency and to serve as a liaison with the community. The successful candidate will be responsible for developing and executing the strategic marketing, awareness and training plans for the shelter. The Community Development Manager supervises employees in accordance to the guidelines of the Collective Agreement.&nbsp; This position also requires participation in an on-call rotation, which includes evening and weekend support to shelter staff to support situations that may arise.Duties or Responsibilities:&nbsp; Fundraising<ul><li>Research, develop, and initiate innovative and conventional fundraising strategies, to ensure capital and annual operating needs are met.</li><li>Cultivate, solicit, and steward new donor relationships and prospective donors and sponsors of events.</li><li>Ensure donor tracking and correspondence systems are accurate.</li><li>Ensure all fundraising activities comply with funding sources, common practices, organization guidelines, and government requirements including tax/license requirements.</li><li>Ensures appropriate and professional staffing and volunteers for fundraising events and activities.</li><li>Plan and implement recognition and appreciation activities to adequately thank, support and retain long-term relationships with donors, third-party event organizers, and volunteers.</li></ul>Duties or Responsibilities:&nbsp; Community Relations<ul><li>Develop and initiate a communications plan, defining key audiences, activities, and timelines for both external and internal stakeholders.</li><li>Develop a communications plan as needed for specific critical issues and special projects.</li><li>Liaise with media, ensuring frequent and accurate media exposure for the agency.</li><li>Engage in networking activities with community groups and key stakeholders that will provide opportunities to increase the organization’s contact network.</li><li>Work in partnership with the Executive Director to build community relationships and education through various training and speaking engagements.</li></ul>Duties or Responsibilities:&nbsp; Volunteers<ul><li>Create and implement a Fundraising Volunteer Program to carry out the fundraising activities of the agency.</li><li>Support the Fundraising admin support to organize and direct the Volunteer Committee.</li><li>Coordinate volunteers to assist in first- party and special events.</li><li>Support the Fundraising Admin Team to recruit and lead volunteers involved with fundraising activities.</li></ul>Duties or Responsibilities:&nbsp; Administrative<ul><li>Research grant, foundation, service clubs, and government project funding opportunities and create a database of contacts for follow-up and future use.</li><li>Prepare, write, submit, and monitor grant applications that are appropriate to the mission of the agency.</li><li>Acquire and maintain a sound knowledge and understanding of WCS and use that knowledge when writing grant proposals.</li><li>Create a fundraising budget for each fiscal year outlining projected revenues and&nbsp; expenditures. </li><li>Manage the ongoing use of the fundraising software- Donor Perfect.</li><li>Management of the preparation and distribution of agency materials including newsletters, Annual General Reports, brochure inserts, and solicitation letters. </li><li>Contribute to the agency website in terms of fundraising ideas and suggestions.</li><li>Work with event print/creative vendors and sponsors to create event materials.</li><li>Track all revenue and expenses from each event and provide regular reports of financial status to the Executive Director.</li><li>Fulfil ongoing documentation/reporting requirements for external funding sources in collaboration with the Business Manager.</li></ul>Duties or Responsibilities:&nbsp; Other Duties<ul><li>Participate in monthly management meeting, staff meetings and other committees as deemed appropriate by the Executive Director.</li><li>Required to work some evenings and weekends as necessary to facilitate events, community speaking engagements and trainings. </li><li>Participate in an on-call rotation and/or cover shelter shifts in the case of emergency staffing deficits.</li><li>To perform other related duties as directed by the Executive Director.</li></ul>Qualifications:<ul><li>University Degree. With a specialization in fundraising is required.</li><li>College Diploma in Fundraising or Marketing will be considered if previous experience is appropriate.</li><li>A minimum of five years direct fundraising experience preferred </li><li>Proven record in fundraising, especially in the area of major gifts.</li><li>Excellent professional writing, editing, research, and verbal communication skills.</li><li>Excellent networking, interpersonal and presentation skills: ability to speak to groups of people in a variety of settings.</li><li>Proficient in Microsoft Office software (Word, Excel, Power Point, Publisher), email, Adobe Acrobat etc.</li><li>Experience and/or an ease of learning to use fundraising management software i.e Donor Perfect</li><li>Experience producing print materials (brochures, programs, posters, newsletters) and multimedia programs.</li><li>Demonstrated time-management and organizational skills.</li><li>Strong problem-solving skills.</li><li>An understanding of the non-profit and social services sector including an awareness of violence against women, human trafficking, mental health and addictions. </li><li>Ability to work independently and as part of a team.</li><li>Experience supervising administrative staff and volunteers an asset.</li><li>Demonstrated sensitivity to working in a culturally diverse environment.</li><li>Self-motivated and dependable</li><li>Valid Vulnerable Sector Screening</li><li>Valid C.P.R. and First Aid Certificate</li><li>Valid Ontario Driver's Licence with $1,000,000 liability</li><li>Awareness of feminist principles, trauma informed leadership and harm reduction implementation is beneficial.</li></ul>

74 Management / Executive Jobs