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Supportive Independent Living Program&nbsp;Support Worker (Full Time)&nbsp;Summary:The Support Worker will be working in the Supportive Independent Living Program (SILP) under the direction of the Manager, Program Development and Delivery.&nbsp; The Support Worker will be supporting clients by responding to their inquiries and concerns, liaising with housing providers, providing crisis intervention when necessary, and overseeing case management for clients residing in the Supportive Independent Living Program.&nbsp;Tasks and Responsibilities:&nbsp;<ul><li>Provide psycho-social and practical support to clients residing in Bruce House designated apartments with local social housing providers (OCH, CCOC) with the goal of helping them maintain housing </li><li>Manages the waiting list for clients waiting for Rent Geared to Income housing with Bruce House. </li><li>Responsible for Case Management of clients in the SILP program alongside the Manager, Program Development and Delivery as well as the Program Team. </li><li>Plans regular check-ins with clients over the phone, in person or by email. </li><li>Works together with the Programs Team to assist with social programs available to all Bruce House clients, based on their needs and interests. </li><li>Provide statistics and documentation for activities of the SILP; participate in program development activities with the Programs and Services Team. </li><li>Manages the client rents and utilities tracking for the SILP Program. </li><li>Supports the Executive Director with the SILP Rent Log finances. </li><li>Attends Social Housing Networking meetings, including advocacy for homelessness issues when required. </li><li>Support other Bruce House programs and services, as required. </li><li>Other duties as required. &nbsp;</li></ul>Education and Experience:&nbsp;<ul><li>A degree or diploma in health or social services or significant relevant experience. </li><li>Knowledge and experience of psycho-social issues related to HIV. </li><li>Knowledge of housing, community and social service resources. </li><li>Knowledge of Microsoft Office programs and client service reporting tools. </li><li>Knowledge of social determinants of health, and their impact on marginalized communities. </li><li>Knowledge of harm reduction is an asset. </li><li>Experience working with diverse communities impacted by HIV.&nbsp;</li></ul>Language and other:&nbsp;<ul><li>Bilingual (English and French) </li><li>Valid driver’s license and access to an automobile. </li><li>Occasional evening meetings and weekend community events.&nbsp;</li></ul>Conditions of Employment&nbsp;<ul><li>Full time permanent position Monday to Friday. </li><li>Full Health Benefits Package </li><li>Employer RRSP contribution </li><li>Starting vacation 3 weeks </li><li>Sick leave and Personal days provided&nbsp;</li></ul>Additional Information&nbsp;<ul><li>Please do not hesitate to let us know if you need any accommodations in regard to accessibility. </li><li>We highly encourage people living with HIV to apply for this position as well as people from diverse communities.&nbsp;</li></ul>To Apply:&nbsp;Send a resume and cover letter to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Linda Truglia&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executive Director&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Email: <a href="mailto:jobs@brucehouse.ca" target="_blank">jobs@brucehouse.ca</a>Position will be filled when the qualified candidate is found.&nbsp; Thank you very much for applying, we will only be contacting qualified candidates.&nbsp; &nbsp;

Bruce House

Supportive Independent Living Program  Support Worker

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }<h2>About Mount Lakeview Non‑Profit Housing</h2>Mount Lakeview Non‑Profit Housing is dedicated to providing safe, affordable, and sustainable housing options for individuals and families in our community. Our portfolio includes a mix of market‑rent and rent‑geared‑to‑income (RGI) units, operating in alignment with provincial housing requirements and community needs.We are seeking committed, community‑minded individuals to join our Board of Directors and help ensure the ongoing viability, compliance, and success of our non‑profit housing organization.<h2>Role Overview</h2>As a Volunteer Board Member, you will contribute your professional expertise, lived experience, and passion for community service to guide the strategic direction, governance, and oversight of Mount Lakeview Non‑Profit Housing. This role is essential in supporting operational decisions align with provincial legislation, funding requirements, and best practices in non‑profit housing management.<h2>Key Responsibilities</h2><ul><li>Attend monthly daytime board meetings (approximately 2 hours each).</li><li>Participate in decision‑making related to governance, strategic planning, policy development, and financial oversight.</li><li>Ensure compliance with provincial housing requirements, regulatory standards, and non‑profit governance obligations.</li><li>Review and contribute to annual budgets, audits, and financial reports.</li><li>Support the property management team through informed guidance and oversight.</li><li>Maintain confidentiality and uphold high ethical standards.</li></ul><h2>Desired Skills and Experience</h2>We welcome individuals with experience in one or more of the following areas:<ul><li>Finance or Accounting</li><li>Social Services</li><li>Affordable or Non‑Profit Housing</li><li>Real Estate or Property Management</li><li>Legal or Compliance</li><li>Community Development</li><li>Human Resources or Governance</li></ul>Lived experience related to affordable housing, community support, or tenant advocacy is also highly valued.<h2>Ideal Candidate Attributes</h2><ul><li>Strong commitment to community well‑being and housing equity</li><li>Collaborative and respectful communication style</li><li>Willingness to share insights, ask questions, and engage constructively</li><li>Ability to review materials in advance of meetings</li><li>Interest in supporting long‑term organizational sustainability</li></ul>

Mount Lakeview Non Profit Housing Corp

Volunteer Member of Board of Directors Mount Lakeview Non Profit Housing Corporation

Competition # 2025-549-CCSupervisor, Living Standards Response Team (2025-549-CC)Employment Type: Permanent Full Time, Non-Bargaining Unit&nbsp;Work Hours: 35 hours/week (M-F 9am-5pm)Work Setting: Onsite – Limited opportunities to work remotely/HybridSalary: $65,000 - $70,000Application Deadline: January 14th, 2026, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp;communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Supportive Housing – Living Standards Response Team, Community CareOur Supportive Housing portfolio includes multiple programs across approximately ten buildings in the City of Toronto, supporting individuals with lived experience of homelessness and complex mental health and/or substance use challenges. Different programs offer varying levels of onsite support, including intensive case management, harm reduction and addiction supports, therapeutic counselling, 24-hour or on-call staffing, health and nursing supports, life-skills development, and community-building activities.Our work is rooted in equity, anti-oppression, harm reduction, and trauma-informed, recovery-oriented practice, with a strong focus on housing stability, dignity, and client&nbsp;self-determination.The Supervisor, Living Standards Response Team, reports to the Manager, Community Supports Outreach and is accountable for leading and overseeing the day-to-day operations of the Team, including case management and living standards interventions for tenants. The Supervisor ensures the delivery of integrated, tenant-centered, harm reduction and trauma informed services through direct supervision, team coordination, and program development. They will work alongside the Team to provide supervision, coordination as well as direct, practical assistance to tenants to enhance their quality of life and housing stability. This includes performing extreme cleaning, decluttering and removal of debris, organizing living spaces, and preparing units for pest control treatments. These interventions are designed to increase safety and support healthier environments, to help tenants reduce their risk of eviction and improve their overall health and wellbeing. The role is mobile and will work across different locations in owned, leased and private properties.This philosophy of this work is in keeping with WoodGreen’s mission to deliver services that promote wellness and self-sufficiency, reduce poverty and inequality, and build sustainable communities.What You Will Do<ul><li>Support with implementing the operational responsibilities of the supports and services and initiatives associated with the Living Standards Response Team</li><li>Provide daily oversight of program staff and supports with training and orientation of staff; participates in regular supervisory sessions with staff</li><li>Supervise the Living Standards Workers and Case Managers in the delivery of case management, extreme cleaning, organizing, decluttering, and pest control interventions.</li><li>Empower staff to provide practical, hands-on service and tenant coaching, upholding harm reduction, trauma-informed, anti-oppressive, and anti-racist frameworks.</li><li>Lead team meetings, coordinate schedules, and provide oversight for in-unit interventions, crisis responses, and safety reviews.</li><li>Supports the Manager with the planning and implementation of staff development and organizational policies, procedures and protocols.</li><li>Monitor and evaluate team performance; ensure consistent standards for documentation, reporting, and communication with management.</li><li>Guide the development and review of tenant care and safety plans, responding to emergent issues and facilitating appropriate support and referrals.</li><li>Supports the Housing Unit onsite with tenancy issues, including extreme cleaning, pest control, hoarding, arrears, inspections, notices and work orders </li><li>Foster collaboration with external partners, and service providers to optimize intervention outcomes and resource access.</li><li>Represent the team in organizational and external meetings; deliver presentations, participate in best practice networks, and advocate for resident needs.</li><li>Maintain program records, collect data, and prepare statistical and narrative reports on impact and service delivery.</li><li>Address conflicts and crisis situations with tenants and staff, providing mentorship, de-escalation, and support.</li><li>Ensure ongoing professional development for self and team members; organize training sessions and promote knowledge sharing.</li><li>Participate in hiring, orientation, and performance review activities.</li><li>Adapt team support to challenging, mobile environments where clients may display responsive or high-risk behaviors.</li><li>Other duties as assigned by the Manager, Community Supports Outreach</li></ul>What You Bring to the Team<ul><li>Post-secondary degree in Social Work, Psychology, or related field; with additional supervisory or leadership experience in housing, supportive or community mental health services.</li><li>Minimum 3 years' experience: implementing programs, working with homeless/vulnerably housed individuals, supervising staff (preferably in a unionized environment), knowledge of tenancy legislation and property management.</li><li>Advanced understanding of homelessness, poverty, mental health, substance use, and the ability to develop effective services for individuals/communities.</li><li>Expertise in harm reduction, trauma-informed care, extreme cleaning, hoarding and pest management, crisis intervention, and tenant support.</li><li>Comprehensive knowledge of pest control and hoarding supports, occupancy agreements, and program management.</li><li>Demonstrated leadership, ability to create and sustain teamwork, and manage staff performance.</li><li>Proven skills in strategic planning, community engagement, and service evaluation.</li></ul>What Will Set You Apart<ul><li>Demonstrated ability to work effectively both independently and as part of a multidisciplinary team.</li><li>Strong interpersonal skills with the ability to build rapport and maintain professional boundaries.</li><li>Effective communication skills (oral and written) for engaging with tenants, staff, and external stakeholders.</li><li>Competency in organizing, prioritizing tasks, and managing time efficiently in a dynamic environment.</li><li>Expertise in crisis intervention and problem-solving skills; able to respond calmly under pressure.</li><li>Commitment to client-centered, trauma-informed, harm reduction, anti-oppressive, and anti-racist frameworks.</li><li>Ability to use computer applications (e.g., MS Word, Excel, Outlook) and learn relevant software for documentation and scheduling.</li><li>Capacity to safely perform physical tasks including lifting (up to 40 lbs), cleaning, and navigating multi-site environments.</li><li>Comfort working in challenging, unpredictable environments (such as those with behavioral challenges, strong odours, and substance use present).</li><li>Commitment to ongoing learning and professional development as directed by the organization.</li></ul>Go to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Supervisor, Living Standards Response Team (2025-549-CC)

Competition # 2025-548-CCCase Manager, Living Standards Response Team (2025-548-CC)Employment Type: Permanent Full Time, Bargaining Unit (2 Vacancies)Work Hours: 35 hours/week (M-F 9am-5pm &amp; 1 late-day per week:11am-7pm)Work Setting: Onsite – Limited opportunities to work remotely/HybridSalary: &nbsp;External Rate: G7 - $54,097.76 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Internal Rate: G8 - $55,201.79Application Deadline: January 14th, 2026, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp;communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Supportive Housing – Living Standards Response Team, Community CareOur Supportive Housing portfolio includes multiple programs across approximately ten buildings in the City of Toronto, supporting individuals with lived experience of homelessness and complex mental health and/or substance use challenges. Different programs offer varying levels of onsite support, including intensive case management, harm reduction and addiction support, therapeutic counselling, 24-hour or on-call staffing, health and nursing supports, life-skills development, and community-building activities.Our work is rooted in equity, anti-oppression, harm reduction, and trauma-informed, recovery-oriented practice, with a strong focus on housing stability, dignity, and client&nbsp;self-determination.The Case Manager reports to the Supervisor, Living Standards Response Team and works in collaboration with the Team to minimize and eliminate pest infestations and hoarding behaviours by working alongside tenants to provide case management and practical assistance to tenants to enhance their quality of life and housing stability. This includes working alongside the Team to perform extreme cleaning, declutter and removal of debris, organize living spaces, and to prepare units for pest control treatments. These interventions are designed to increase safety and support healthier environments, to help tenants reduce their risk of eviction and improve their overall health and wellbeing. The role upholds best practices in trauma-informed care, supports organizational goals, and advances resident well-being, safety, and tenancy stabilization across multiple housing environments. The role is mobile and will work across different locations in owned, leased and private properties.The philosophy of this work is in keeping with WoodGreen’s mission to deliver services that promote wellness and self-sufficiency, reduce poverty and inequality, and build sustainable communities.What You Will Do<ul><li>Provide comprehensive case management, including assessment, case planning, informal counselling, crisis response, and service coordination tailored to tenant challenges.</li><li>Collaborate with tenants and the Living Standards Response Team to actively support extreme cleaning, decluttering, unit cleaning, and pest control preparations as part of care planning.</li><li>Collaborate actively with the multidisciplinary Living Standards Response Team, assessing client needs and developing individualized action plans for housing stabilization.</li><li>Deliver crisis intervention and ongoing emergency support, participating in direct in-unit interventions for tenant safety, decluttering, and environmental health.</li><li>Supports the Housing Unit onsite with tenancy issues, including extreme cleaning, pest control, hoarding, arrears, inspections, notices and work orders </li><li>Lead and model practical coaching and engagement strategies for staff and tenants for improved unit management and pest control preparation.</li><li>Maintain program records, participate in supervision and training, and ensure compliance with anti-racism principles and organizational standards.</li><li>Work a flexible schedule based on tenant and program needs; document program activities and communicate client progress.</li><li>Conduct regular team visits to tenant homes for monitoring, coaching, and direct support in maintaining healthy living conditions.</li><li>Deliver immediate crisis intervention and ongoing emergency support for tenants.</li><li>Document tenant progress, collect statistics, and provide required reports on program activity and impact.</li><li>Refer clients to community resources, coordinate with external partners, and monitor residents’ adherence to program policies.</li><li>Monitor residents’ adherence to program policies and lead strategies for early intervention to prevent eviction and promote housing retention.</li><li>Participate in organizational training, staff meetings, supervision, and maintain program records that reflect service standards and anti-racism principles</li></ul>What You Bring to the Team<ul><li>BSW or equivalent Bachelor level degree in Social Work or related field.</li><li>Minimum 3 years’ experience in mental health, harm reduction, housing help, and with clients who have experienced homelessness.</li><li>Proven skill in case management, informal counselling, and crisis intervention.</li><li>Advanced understanding of homelessness, poverty, mental health, substance use, and the ability to develop effective services for individuals/communities.</li><li>Expertise in harm reduction, trauma-informed care, extreme cleaning, hoarding and pest management, crisis intervention, and tenant support.</li></ul>What Will Set You Apart<ul><li>Comprehensive knowledge of pest control and hoarding supports, occupancy agreements, and program management.</li><li>Demonstrated assessment skills; ability to minimize barriers for low-income individuals with mental health and substance use issues.</li><li>Demonstrated ability to develop, implement, and evaluate community needs and follow-up programs.</li><li>Demonstrated ability to work effectively both independently and as part of a multidisciplinary team.</li><li>Strong interpersonal skills with the ability to build rapport and maintain professional boundaries.</li><li>Effective communication skills (oral and written) for engaging with tenants, staff, and external stakeholders.</li><li>Competency in organizing, prioritizing tasks, and managing time efficiently in a dynamic environment.</li><li>Expertise in crisis intervention and problem-solving skills; able to respond calmly under pressure.</li><li>Commitment to client-centered, trauma-informed, harm reduction, anti-oppressive, and anti-racist frameworks.</li><li>Ability to use computer applications (e.g., MS Word, Excel, Outlook) and learn relevant software for documentation and scheduling.</li><li>Capacity to safely perform physical tasks including lifting (up to 40 lbs), cleaning, and navigating multi-site environments.</li><li>Comfort working in challenging, unpredictable environments (such as those with behavioral challenges, strong odours, and substance use present).</li><li>Commitment to ongoing learning and professional development as directed by the organization.</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

Case Manager, Living Standards Response Team (2025-548-CC)

Competition # 2025-547-CCLiving Standards Worker (2025-547-CC)Employment Type: Permanent Full Time, Bargaining Unit (3 Vacancies)&nbsp;Work Hours: 35 hours/week (M-F 9am-5pm &amp; 1 late-day per week: 11am-7pm)Work Setting: Onsite – Limited opportunities to work remotely/HybridSalary: External Rate: F7 - $50,162.63 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Internal Rate: F8 - $51,186.35Application Deadline: January 14th, 2026, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp;communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.Program Overview – Supportive Housing – Living Standards Response Team, Community CareOur Supportive Housing portfolio includes multiple programs across approximately ten buildings in the City of Toronto, supporting individuals with lived experience of homelessness and complex mental health and/or substance use challenges. Different programs offer varying levels of onsite support, including intensive case management, harm reduction and addiction supports, therapeutic counselling, 24-hour or on-call staffing, health and nursing supports, life-skills development, and community-building activities.&nbsp;Our work is rooted in equity, anti-oppression, harm reduction, and trauma-informed, recovery-oriented practice, with a strong focus on housing stability, dignity, and client self-determination.The Living Standards Worker (LSW) reports to the Supervisor, Living Standards Response Team and&nbsp;specializes in intensive, tenant-centered interventions delivered through harm reduction and trauma informed lens. This role focuses on hands-on assistance including cleaning, decluttering, organizing, and preparing units for pest control or safety improvement. The LSW works side-by-side with the Living Standards Response Team and with tenants daily, modeling organizational strategies and teaching practical skills necessary for healthy and safe living environments. This position’s primary impact derives from routine, in-home support that empowers and assists residents to sustain positive changes.The philosophy of this work is in keeping with WoodGreen’s mission to deliver services that promote wellness and self-sufficiency, reduce poverty and inequality, and build sustainable communities.&nbsp;What You Will Do<ul><li>Collaborate with tenants and the Living Standards Response Team to deliver intensive, side-by-side support in tenant homes, leading extreme cleaning, decluttering, organizing, and preparation for pest management and safety improvement(s).</li><li>Serve in a physically demanding, hands-on role within tenant units, including exposure to challenging settings.</li><li>Actively participate in all in-unit preparations and maintenance tasks, working side-by-side with tenants and collaborating with the housing team.</li><li>Respond to crisis situations with immediate interventions to resolve issues.</li><li>Use motivational coaching and personalized skill-building to address fire safety, hoarding, and pest control issues, modeling hands-on strategies and conducting daily management sessions.</li><li>Empower tenants to set and achieve goals, facilitating skill-building to maintain healthy, safe, and pest-free living environments.</li><li>Collaborate closely with housing and support teams, participating in joint interventions, crisis response, and team consultations on environmental challenges.</li><li>Supports the Housing Unit onsite with tenancy issues, including extreme cleaning, pest control, hoarding, arrears, inspections, notices and work orders </li><li>Uphold program standards for confidentiality, anti-racism, and professional conduct.</li><li>Maintain detailed intervention records, program statistics, and participate in supervision and ongoing training.</li></ul>What You Bring to the Team<ul><li>Diploma in Social Services or Post-Secondary Degree in Social Work or a related field; or several years of directly relevant experience.</li><li>Direct experience working with homeless or vulnerably housed individuals, or those with history of low income, addictions, and mental health challenges.</li><li>Knowledge of basic pest control procedures and best practices for extreme cleaning, hoarding support and follow up.</li></ul>What Will Set You Apart<ul><li>Ability to engage with individuals from diverse backgrounds and levels of ability, showing cultural competence.</li><li>Self-motivated, positive and goal-oriented; demonstrates resilience and problem-solving ability.</li><li>Basic knowledge of needs assessments and coordination of support services.</li><li>Demonstrated ability to work effectively both independently and as part of a multidisciplinary team.</li><li>Strong interpersonal skills with the ability to build rapport and maintain professional boundaries.</li><li>Effective communication skills (oral and written) for engaging with tenants, staff, and external stakeholders.</li><li>Competency in organizing, prioritizing tasks, and managing time efficiently in a dynamic environment.</li><li>Basic crisis intervention and problem-solving skills; able to respond calmly under pressure.</li><li>Commitment to client-centered, trauma-informed, harm reduction, anti-oppressive, and anti-racist frameworks.</li><li>Ability to use computer applications (e.g., MS Word, Excel, Outlook) and learn relevant software for documentation and scheduling.</li><li>Capacity to safely perform physical tasks including lifting (up to 40 lbs), cleaning, and navigating multi-site environments.</li><li>Comfort working in challenging, unpredictable environments (such as those with behavioral challenges, strong odours, and substance use present).</li><li>Commitment to ongoing learning and professional development as directed by the organization.</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

Living Standards Worker (2025-547-CC)

Shelter Diversion WorkerJanuary 2025As a Shelter Diversion worker for Durham Youth Services your priority is to uphold the organization’s vision to end youth homelessness in the Durham Region. Our mission is to provide programs for at-risk and homeless youth in the Durham Region to prevent homelessness, provide shelter and other opportunities that will support their success and end the stigma of homelessness.Our values:<ul><li>Collaborative – We work with youth to develop the tools and resources that will enable their success and contribute to a thriving community</li><li>Connected – We are focused on building and maintaining strong relationships with our partners and our community to support youth.</li><li>Forward-Thinking – We are dedicated to identifying and implementing innovative and progressive solutions to ending youth homelessness.</li></ul>TERMS OF POSITIONThis position is for 37.5 hours a week, Monday-Friday, with flexibility to work daytime, evening, and weekend hours. The role is paid in accordance with the Collective Agreement with Liuna 3000 and Durham Youth Services at $24.65 per hour.This list is meant to act as a guideline for all duties and responsibilities and as such does not cover every aspect of the position.ORGANIZATIONAL RESPONSIBILITIES<ul><li>Be positive, supportive, kind, caring, empathetic, gentle, respectful, and compassionate to all youth, staff, students, volunteers, and other community members</li><li>Provide unbiased, non-judgmental support to all clients</li><li>Build positive, professional rapport with clients, staff, volunteers, students, and other members of the community</li><li>Communicate regularly and openly with the assigned supervisor and the Director of Housing and Outreach Programs as needed</li><li>Attend all staff or individual meetings that are requested by the supervisor or leadership team</li><li>Optimize team performance by contributing to positive and supportive work environment</li><li>Value diversity by understanding and respecting the practices, customs and values of other individuals and cultures.</li><li>Learn and uphold the philosophy of the Housing-First model</li></ul>SHELTER DIVERSION RESPONSIBILITIES<ul><li>Provide Shelter Diversion support to all incoming youth calls directed by local shelters, which includes an initial assessment of needs and resources</li><li>Actively support the Shelter Diversion philosophy being understood and integrated into the agency work with new clients and referrals</li><li>Establish collaborative relationships with clients, building on their strengths and resources to find housing solutions</li><li>Work with colleagues and local systems to safely resolve high-risk crisis situations and provide nonjudgmental support for problematic behaviour</li><li>Communicate regularly with clients and collaterals over the phone and videoconferencing</li><li>Advocate for client needs by developing and implementing service plans and working with local providers and systems</li><li>Demonstrate understanding of oppression and marginalization of the homelessness community</li><li>Make positive contributions to agency teams, actively participating as part of the Shelter Team, supporting other programs and initiatives</li><li>Provide case management and life skills training for a set of clients, including housing goals, independent living skills, and the like</li></ul>CASE MANAGEMENT RESPONSIBILITIES<ul><li>Using HIFIS/case management software consistently and in a professional manner</li><li>Keep accurate hard copy files and case notes, including client interactions</li><li>Have a keen awareness of internal and external resources and advocate for clients throughout various community partners that will benefit and assist clients with their case management plans.</li><li>Provide housing and case management support for shelter clients</li><li>Learn and uphold a housing-focused philosophy of self-resolution among clients.</li><li>Support the maintenance of an up-to-date resource list (employment, mental health, addiction, etc.)</li><li>Advocate on behalf of participants on a case-by-case basis with local systems i.e., Child and Family Services, Employment and Income Assistance, Legal Aid, Health, Addictions, Justice, etc.</li></ul>QUALIFICATIONS<ul><li>Degree in Social Work or a Social Service Worker Diploma, or equivalent.</li><li>Be a member in good standing with the Ontario College of Social Workers and Social Service Workers, or be eligible for membership.</li><li>Minimum two years of full-time related work experience</li><li>Experience in an outreach position is considered an asset with knowledge of and sensitivity to the life experiences and needs of youth</li><li>Demonstrated skills, experience and passion working with at-risk, marginalized or street involved youth.</li><li>Strong counselling skills, including good judgement in emergency and/or crisis situations.</li><li>Demonstrated awareness of diversity and cultural sensitivity, including awareness and comfort level working with youth from the LGBTQ+ community</li><li>Excellent interpersonal as well as written and verbal communication skills</li><li>Strong belief in a harm reduction philosophy</li><li>Computer literacy</li><li>Proven good attendance record with the capability of maintaining this same standard.</li><li>Ability to acquire Vulnerable Sector Police Clearance</li><li>Driver’s licence (G-level) in good standing, access to reliable vehicle with $2,000,000 liability insurance.</li></ul>

Durham Youth Services

Shelter Diversion Worker

Systems Manager&nbsp;Salary: $90,000&nbsp;Position Summary &nbsp;The Systems Manager is a focused leadership role that oversees how our systems, processes, and information work together to support staff and the clients the Progressive Housing Society serves.&nbsp; &nbsp;This role will be responsible for:&nbsp;<ul><li>Providing executive-level oversight of technology and information systems &nbsp;o&nbsp;Leading and coordinating the internal IT function (Tier 1 support and related tasks) &nbsp;o&nbsp;Partnering with our external Managed Service Provider (MSP) on technical delivery and security. &nbsp;</li><li>Strengthening data management, privacy, and file organization across the organization. &nbsp;</li><li>Supporting the Executive Director, HR and legal counsel on technology-related aspects of investigations and risk management. &nbsp;</li></ul>Key Responsibilities&nbsp;<ol><li>Operations &amp; Systems Oversight&nbsp; o&nbsp;Maintain a high-level view of organization systems (Microsoft 365, ComVida, Sage Accounting, portals and internal databases/ticketing). &nbsp;<ul><li>Lead an initial systems and file management review, identifying gaps, overlaps, and operational risks. &nbsp;o&nbsp;Recommend and coordinate changes that make it easier for staff to find information, complete tasks, and follow consistent processes. &nbsp;</li></ul></li><li>Vendor &amp; Technology Partner Management&nbsp; o&nbsp;Serve as the primary liaison to the MSP to review recurring issues and upcoming projects; escalate strategic issues to the Executive Director as needed. &nbsp;</li><li>Internal IT Function Leadership&nbsp; o&nbsp;Provide management oversight to the Tier 1 IT Support role, ensuring responsive service to staff and clear escalation paths to the MSP. &nbsp;<ul><li>Coordinate IT-related work carried out by the Executive Assistant (e.g., internal ticketing system, simple databases). &nbsp;o&nbsp;Ensure there are clear, simple processes for asset tracking, license management, onboarding and offboarding from a governance perspective. &nbsp;</li></ul></li><li>Data Management &amp; Information Governance&nbsp; o&nbsp;Lead the design and implementation of a coherent file and data structure, especially for sensitive client, HR and financial information. &nbsp;<ul><li>Work with leadership to develop and roll out practical data storage and access guidelines (e.g., how SharePoint, Teams, OneDrive and line-of-business systems should be used). &nbsp;o&nbsp;Ensure practices align with privacy expectations, funder requirements, and organizational policies. &nbsp;</li></ul></li><li>Investigations &amp; Risk Support&nbsp;o&nbsp;Act as the operations lead for technology-related components of investigations, labour relations, and risk management &nbsp;<ul><li>Coordinate with the MSP and, where appropriate, use limited administrative permissions to arrange the information access and safeguards required by the Executive Director, HR, and legal counsel. &nbsp;</li><li>Translate technical outputs (logs, reports, timelines) into clear, non-technical summaries for decision-makers. </li></ul></li><li>Staff Engagement &amp; Change Management&nbsp;o&nbsp;Work with managers and HR to communicate expectations around data handling, privacy, and system use in accessible language. &nbsp;o&nbsp;Support staff through changes to systems or processes, collecting feedback and adjusting approaches where needed. &nbsp;o&nbsp;Promote a culture where staff understand both the “why” and “how” of good data practices. &nbsp;</li></ol>Qualifications &amp; Experience (Required) &nbsp;<ul><li>Post-secondary education in Business Administration, Operations, Information Systems, or a related field, or an equivalent combination of education and experience </li><li>5+ years of experience in operations, business systems, or organizational coordination, including responsibility for processes and cross-department collaboration. </li><li>Experience overseeing or working closely with IT providers or vendors, rather than doing hands-on system administration. </li><li>Familiarity with Microsoft 365 and other business systems from a management/oversight perspective (comfortable reading reports, setting expectations, and making decisions with technical input). •&nbsp;Experience supervising, coordinating and or leading support staff or small teams. </li><li>Strong understanding of confidentiality, privacy, and data protection as they relate to client and employee information.</li><li>Excellent communication skills, able to translate technical concepts into clear, practical guidance. </li><li>Experience working in a non-profit or health care organization is preferred&nbsp;</li></ul>

Progressive Housing Society - Burnaby, BC

Systems Manager - EXEMPT

Help Shape the Future of New Home Construction!&nbsp;Are you a builder passionate about Ontario’s new home building industry and eager to make a meaningful impact? Join the Home Construction Regulatory Authority’s (HCRA) <a href="https://www.hcraontario.ca/about/consumer-advisory-council/" target="_blank">Industry Advisory Council (IAC)</a>!&nbsp;Your Role and Impact:&nbsp;The IAC plays a vital role in providing independent, non-partisan advice to the HCRA’s Board of Directors on emerging issues in the new home construction sector. As a member, you’ll help support a continuously improving homebuilding industry and strengthen confidence in Ontario’s new home marketplace.&nbsp;Why Join?&nbsp;Make a difference: Help identify and provide insight on emerging issues and challenges affecting the new home construction sector in Ontario.&nbsp;Strengthen the homebuilding industry: Offer advice to enhance industry awareness and engagement, and contribute ideas that improve service delivery, policies, and procedures across the sector.Connect and collaborate: Share the perspectives of builders and professionals from across the province while collaborating with a diverse group of respected peers representing Ontario’s home construction industry.&nbsp;Who We’re Looking For:&nbsp;We’re seeking professionals with experience in:&nbsp;<ul><li>Small, medium, large, or high-rise building operations</li><li>Custom home building</li><li>Supervising day-to-day construction&nbsp;</li><li>Overseeing customer service for licensed builders&nbsp;</li></ul>We welcome applicants who reflect Ontario’s geographic and professional diversity. Members are expected to demonstrate integrity, professionalism, and have strong interest in supporting HCRA’s mandate in upholding consumer protection.&nbsp;To learn more about this opportunity, please see the <a href="https://www.hcraontario.ca/wp-content/uploads/2025/01/Industry-Advisory-Council-Terms-of-Reference-1.pdf" target="_blank">IAC Terms of Reference</a>.&nbsp;Application Process:&nbsp;To apply, please submit a cover letter and resume by December 12, 2025. In your cover letter, please highlight the criteria from the terms of reference that align with your background, skills, and experience.&nbsp;You can either apply directly to this post or submit your application to <a href="mailto:stakeholder.relations@hcraontario.ca" target="_blank">stakeholder.relations@hcraontario.ca</a>.&nbsp;&nbsp;What's Next:&nbsp;Successful applicants will be contacted to advance to the next stage, which will involve a virtual interview. The HCRA will reach out to applicants selected for this exciting opportunity.&nbsp;Apply now to make a positive impact on Ontario’s new home building industry!&nbsp;

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