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POSITION SUMMARYUnder the guidance of the Program Manager, the Assistant Manager will manage a team of frontline staff within a unionized setting. Responsibilities include scheduling, coaching, performance management, staff development, meeting facilitation, program coordination, and administrative duties. The Assistant Manager collaborates closely with other Assistant Managers and models best practices in alignment with organizational policies and protocols.RESPONSIBILITIES<ul><li>Coordinate weekly staff schedules with the Management team</li><li>Facilitate monthly supervisor meetings and quarterly staff meetings, including scheduling and distributing minutes</li><li>Manage and approve staff timesheets through Dayforce HRIS</li><li>Provide support, coaching, training, and performance management to frontline staff</li><li>Lead by example in maintaining a welcoming, safe, and respectful environment</li><li>Document reports professionally and punctually</li><li>Participate in protocol development and program improvements</li><li>Oversee staff onboarding and offboarding</li><li>Conduct guest restriction reviews and incident investigations, reporting, and follow-up</li><li>Submit WSIB documentation as needed</li><li>Ensure Harm Reduction principles are upheld</li><li>Train staff on overdose response (Naloxone and Oxygen interventions)</li><li>Model de-escalation, boundary setting, and trauma-informed care techniques</li><li>Interpret and apply policies, including collective agreements</li><li>Utilize MS Suite, Microsoft Teams, Zoom, Dayforce HRIS, SMIS, and similar software effectively</li><li>Ensure adherence to health and safety protocols, IPAC, and PPE usage</li><li>Communicate regularly with shift supervisors and staff for support and feedback</li><li>Collaborate with external partners for resources and emergency support</li><li>Oversee daily supervisor tasks and ensure completion</li><li>Prepare required reports and statistics</li><li>Quality Assurance and Standards Implementation</li><li>Program Development and Guest Engagement</li><li>Maintain professional boundaries with clients and staff</li><li>Provide program information to community members as needed</li><li>Attend meetings as requested</li><li>Additional duties as requested</li></ul>Education:<ul><li>Completion of BSW/SSW or similar discipline or equivalent work experience in a related field.</li><li>Lived experience will be considered an asset.</li><li>Certificates and training will be considered an asset or willingness to be trained:&nbsp; First Aid, CPR, Overdose response and Naloxone administration, Oxygen and Opioid overdose, Non-violent crisis intervention, Anti-racism and anti-oppressive practice, Food handlers’ certificate, SMIS certificate, Fire Warden training, Toronto Respite Standards, Toronto Shelter Standards Joint Health and Safety certification.</li></ul>Experience:<ul><li>Minimum 2 years frontline experience delivering services to those experiencing homelessness or precarious housing.</li><li>Minimum 1 years’ experience in a management capacity.</li><li>2+ years in frontline services for homelessness or housing-insecure individuals</li><li>1+ year in a supervisory or management role</li></ul>Skills:<ul><li>Proficient computer skills including email, word processing, MS Suite applications including, Microsoft Teams, SMIS etc.</li><li>Knowledge of the City of Toronto 24-Hour Respite Site Standards [TRS]</li><li>Knowledge of the City of Toronto Shelter Standards</li><li>Knowledge of food safety practices is an asset</li><li>Understanding of anti-oppressive practice</li><li>Anti-Black Racism Awareness Ability to apply creative problem-solving, good judgement and critical thinking skills.</li><li>Ability to prioritize, manage time, and work both independently and within a team.</li><li>Understanding of both theory and practice of Harm Reduction</li><li>Knowledge of verbal de-escalation techniques and conflict resolution</li><li>Knowledge of the contents and proper use of harm reduction kits for inhalation or injection of substances</li><li>High confidence for assessing and responding to overdose due to either Opioids or amphetamines</li><li>Report writing and documentation skills</li><li>Excellent verbal communication including in-person and phone interactions</li><li>Capacity to mentor, inspire, and provide professional development for staff</li></ul>

St. Felix Centre Charities

Assistant Manager Program (Respite, Shelter)

EXTERNAL POSTING The Federation of Metro Tenants' Associations is hiring for a Temporary ROOMING HOUSE TENANT ORGANIZER.&nbsp;HOURS OF WORK:&nbsp;35 paid hours / weekSTART DATE:&nbsp;August 2025STATUS OF EMPLOYMENT:&nbsp;Temporary Full-Time (Approx 8 months)VACATION ENTITLEMENT:&nbsp;3 weeks per year in the first three years of employment; 4 weeks per year in the fourth, fifth and sixth year of employment; 5 weeks per year in the seventh, eighth and ninth year of employment; 6 weeks per year in the tenth and subsequent years of employment. Pro-rated for those who start within the yearSICK DAY ENTITLEMENT:&nbsp;24 days per year (in every 12 months of employment); Pro-rated for those who start within the yearBASE SALARY: &nbsp;$ 46,745.88&nbsp;REPORTS TO: EXECUTIVE DIRECTOR OBJECTIVE: To help tenants, tenant groups and/or tenant associations to organize, build capacity, to settle disputes with their landlord; to educate tenants about their rights as a rooming house tenant; to help prevent the illegal eviction of tenants, illegal demolition of rooming houses; to help ensure the safety and dignity of rooming house tenants.RESPONSIBILITIES:&nbsp;Immediate Support:&nbsp;To provide assistance to a tenant, tenant group and/or tenant association in rooming house by, but not limited to:&nbsp;●Obtaining City and FMTA data relating to licensed and unlicensedrooming houses●Contacting buildings and tenants in Rooming Houses and holdingmeetings for them●Connecting with Rooming House tenants about their rights andresponsibilities as tenants, options for settling disputes with the landlordand ways to force legal compliance from landlords●Assisting tenants/tenant associations in completing referrals to LegalServices and/or to other community organizations, as needed●Facilitating tenant meetings for issues regarding affordability,evictions, repairs, fire safety and demolition●Implementing other activities (within scope) as required by the funder-FMTA contractFMTA Operations&nbsp;●To work collaboratively with the Executive Director and other FMTAstaff on departmental coordination●To assist with provisions of information, education and reports to theBoard and funders, by the ED, as required●To help develop and provide written materials related to the programand FMTA, including any information pamphlets, flyers, resources, etc.●To work in compliance with all contractual obligations of the FMTA andin accordance with the policies and procedures of the FMTA●To promote a positive image of the FMTA to the community as a whole●To be knowledgeable and remain up to date on the current legislationand services affecting tenants●To keep records of meetings with tenants and Tenants’ Associations asrequired by the FMTA and funders, and update database and activity logsas required●Network with community agencies and tenant groupsFMTA welcomes the contributions that individuals from oppressed communities bring to our organization, and invites Indigenous people, people of colour, women, gays, lesbians, bisexuals, two-spirited people, transgender people, transsexuals, single parents, members of ethnic minorities, immigrants and people with disabilities to apply. Any personal disclosure will be held in confidence. The FMTA office is currently not wheelchair accessible and is a fragrance free environment. We regret that the FMTA does not currently have an equity hiring policy. This is a unionized position with CUPE 1281.&nbsp;Interested candidates should send a cover letter and resumé as a PDF IN ONE DOCUMENT to the Hiring Committee by email to <a href="mailto:hiring@torontotenants.org" target="_blank">hiring@torontotenants.org</a> by August 11th, 2025 by 6:00pm.&nbsp;

Federation of Metropolitan Toronto Tenants' Associations

Temporary Rooming House Organizer

We’re a charitable organization committed to providing healthy, safe and dignified housing solutions and supports to the community of Iqaluit, Nunavut. We offer high- and low-barrier shelter spaces, transitional housing, and affordable housing. Learn more about us here: <a href="https://url.avanan.click/v2/___https:/uquutaq.org/___.YXAzOmJ1c2luZXNzc2hlcnBhZ3JvdXAxOmE6bzo3YTQ2YjQxODY4ZDhmZDEwNTlhMGE1YjA5YjA5OTMyMTo2OjkzYTI6NGQ5MGY5YTFkOWYwMTY4MmI2M2EzZTRiNTg2M2M0MDNjYTA5Mjk5OWNkYzdiNTc0ZDVhYjZjY2Y4MzQ1ZTcyNjpwOlQ6Tg" target="_blank">https://uquutaq.org/</a> Due to the high demand for our services and for the expertise of our exceptional team, we’re growing, and currently searching for a Senior Shelter Manager to look after two of our core programs. This is a challenging role in which you’ll oversee our high-barrier services, ensuring they serve the needs of the community and align with our vision and strategy. You'll motivate, inspire and engage your team to deliver high quality service to our clients and the community. As an ideal candidate you're a skilled manager with experience providing support to marginalized and/or Indigenous populations. You’re compassionate, hard-working, highly organized and culturally and financially literate. This is an outstanding opportunity to embark on a personal and professional journey in Canada’s North while playing a critical role in addressing our community’s housing and social challenges head-on. Why should you come to Iqaluit? Iqaluit is where nature, community and adventure come together. &nbsp;Whether it's hiking, fishing, or simply enjoying the outdoors, Iqaluit is a haven for those seeking an opportunity for a nature filled lifestyle while embarking on a journey of self-discovery. In this tight-knit community, you’ll enjoy genuine hospitality against the backdrop of one of Canada’s most breathtaking and unique environments. More About the Position: Compensation and Benefits:<ul>	<li>Salary range starting at $103,000 plus Northern Allowance of $16,008</li>	<li>Northern Employees Benefits Service (NEBS) which includes health insurance and pension plan.</li>	<li>Six weeks vacation.</li>	<li>Relocation assistance and subsidized housing will be provided.</li>	<li>Professional Development assistance and career growth available.</li></ul>Key Responsibilities:<ul>	<li>Oversees and coordinates the day-to-day operations of a shelter site, including collaborating with Transitional Housing, Food Services and Facilities managers to provide meals, environment and services that meet client needs.</li>	<li>Monitors the Men’s Homeless Shelter Program and the Transitional Housing Program, ensuring that outcomes and deliverables meet the requirements of contracts and contribution agreements.</li>	<li>Develops metrics and data to track performance and produces program and operational reports and forecasts.</li>	<li>Resolve and report on issues; seek out and suggest improvements; solicit feedback from clients and other stakeholders.</li>	<li>Ensures client health issues are monitored and addressed.</li>	<li>Supports Client Service Workers in delivering individual client service.</li>	<li>In collaboration with the Program Director, develops and updates the programs, policies &amp; procedures.</li>	<li>Manage staff, including hiring, training, coaching, performance management and career development.&nbsp;</li>	<li>Oversees and monitor all aspects of the program’s financial administration, including managing, monitoring and reporting on program budgets, variances, forecasting.</li>	<li>Participates in the on-call rotation.</li></ul>Key Qualifications:<ul>	<li>Post-secondary education in a relevant field.</li>	<li>Significant experience providing support to homeless, marginalized and/or indigenous populations.</li>	<li>Knowledge of relevant federal and territorial legislation such as labour standards, privacy, residential tenancies.</li>	<li>Understanding and knowledge of treatment and supports for individuals with complex social and health needs.</li>	<li>Understanding of the oppression and marginalization of the homeless, including an understanding of the effects of colonialization on the health and well-being of Indigenous people.</li>	<li>Well-developed interpersonal skills, with the ability to effectively build relationships.</li>	<li>Collaborative and constructive; well-suited to thrive in a cross-functional team and diverse cultural environment.</li>	<li>Results-oriented, creative problem-solver able to provide practical advice and guidance and proactively reach solutions to issues.</li>	<li>Superior organizational skills with good attention to detail and the ability to meet tight timelines and deliver timely results that are on-budget.</li>	<li>Familiar with Microsoft Office programs, especially MS Outlook, Word, Excel PowerPoint, Teams and social media platforms.</li>	<li>Up to date certifications in First Aid/CPR, Food Safe, WHIMIS, Non-Violent Conflict Resolution and Health &amp; Safety Supervisor, or the ability to quickly acquire them.</li>	<li>Familiarity with Inuit or Indigenous culture is preferred.</li></ul>To Apply: Please submit your cover letter and resume to <a href="mailto:hr@uquutaq.org" target="_blank">hr@uquutaq.org</a> or apply directly at <a href="https://uquutaq.applytojobs.ca/hms/40162" target="_blank">https://uquutaq.applytojobs.ca/hms/40162</a> We thank all applicants for their interest; however, only those selected for an interview will be contacted. Uquutaq Society is an equal opportunity employer, and we are committed to creating an inclusive environment for all employees. We welcome applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. We provide accommodation and support to persons with disabilities throughout the recruitment and selection process. Please let us know if you require any special accommodation or support when applying.

Uquutaq Society

Senior Shelter Manager

Supervisor, Supportive Housing Programs (2025-346-CC) Employment Type:&nbsp;6-Month Contract until Feb 6, 2026, (Non)-Bargaining Unit&nbsp; Work Hours:&nbsp;35 hours/week Mon – Fri – 3pm-11pm Work Setting:&nbsp;Onsite&nbsp; Hourly Rate Range:&nbsp;$32.97 - $38.46 per hour Program Overview – Supportive Housing, Community Care, 540 Cedarvale Avenue The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; PSW services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.&nbsp; What You Will Do<ul>	<li>Support the Manager with implementing the operational responsibilities of programs, services, and initiatives associated with the Supportive Housing Program.</li>	<li>Provide daily oversight of program staff and support with orientation of staff.</li>	<li>Work directly with the program participants to ensure they are meeting program expectations.</li>	<li>Provide support to staff regarding program issues, team building, and crises incidents through individual meetings with staff and participation in team meetings.</li>	<li>Support the effective utilization, training, and support of volunteers and students throughout the various programming activities.</li>	<li>Support the Manager with the planning and implementation of staff development.</li>	<li>Support the promotion/awareness building of the programs and its services to the immediate and broader community.</li>	<li>Support in building and maintaining internal and external partnerships and collaborative activities.</li>	<li>Support in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming.</li>	<li>Support staff with the development and execution of Coordinated Care Plans and Case Plans.</li>	<li>Support in the development of common strategies to address tenancy and building issues.</li>	<li>Support WoodGreen Housing and Building Services with property management.</li>	<li>Support the Housing Unit with tenancy issues, including pest control, hoarding, arrears, inspections, notices and work orders.</li>	<li>Support the Manager with the implementation of program/operational protocols.</li>	<li>Support the Manager with the implementation of organizational policies and procedures being carried out within all programs areas and services.</li>	<li>Support the Manager with the implementation of data tracking systems and reporting tools and completion of reports.</li>	<li>Prepare statistical and program reports for the Manager as requested.</li>	<li>Ensure that the equity objectives and community development policies of the organization are followed within the programs.</li>	<li>Participate in regular supervisory sessions with the Manager.</li>	<li>Engage in training and education to upgrade skills as directed.</li>	<li>Might be exposed to second-hand smoke, behavioral &amp; cognitive outbursts, death, dying, drug use, pest-related concerns etc.</li>	<li>Able to lift 40 lbs.</li>	<li>Carry out relevant tasks as directed by Manager, and Director</li></ul>What You Bring to the Team<ul>	<li>Bachelor’s degree in a related field.</li>	<li>3+ years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors.</li>	<li>3+ years of experience supervising staff, preferably in a unionized environment.</li></ul>What Will Set You Apart<ul>	<li>Knowledge of RTA and occupancy agreements, and property management.</li>	<li>Understanding of homelessness, poverty, mental health, substance use and harm reduction philosophy.</li>	<li>Ability to develop effective services for individuals and communities facing these challenges.</li>	<li>Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations/needs.</li>	<li>Ability to implement program initiatives and build partnerships, with an understanding of program development.</li>	<li>Excellent interpersonal and communication skills,</li>	<li>Ability to challenge organizations, staff and tenant communities in a positive/creative way.</li>	<li>Knowledge of budgets and funding.</li>	<li>Knowledge of group facilitation and policy development skills.</li>	<li>Strong conflict resolution, negotiation, and crisis prevention/intervention skills.</li>	<li>Excellent multi-tasking, time management, writing, and editing skills.</li>	<li>Strong computer proficiency.</li></ul>

WoodGreen Community Services

Supervisor, Supportive Housing Programs (2025-346-CC)

Abiona Centre (“the Centre”) is an award-winning, accredited Children’s Mental Health Centre that is a multi-service, non-profit, unionized, community agency located in the east end of Toronto.&nbsp; The Centre is committed to nurturing empowerment, independence and growth for young pregnant and parenting women, children and families in a non-judgmental, inclusive environment by providing a residential care and treatment program; supportive transitional housing; on-site high school program, community housing support and referral services; and maternal infant mental health programs and services. We do this by working collaboratively as a multi-disciplinary team with community partners to provide holistic programs and support that respond to mental health, education and transitional needs. The Centre also operates an EarlyON Child and Family Centre and an Early Learning Centre.&nbsp; All the programs and services are open to families, young women and their children living in the broader community. The Manager, Child Development, Education and Housing at Abiona Centre For Infant and Early Mental Health plays a pivotal role in advancing the organization’s mission and strategic goals. The Manager is responsible for managing the daily operations of various programs including the Early Learning Centres (ELC), Education and Community Partnership Program (ECPP), Employment Support Program and Community Housing Programs at multiple locations within a unionized environment. The Manager is instrumental in leading and motivating staff in developing efficient systems and effective communication strategies that enhance collaboration across internal departments/programs, and with external community stakeholders. The Manager is also tasked with ensuring that all programs adhere to service goals, meet the standards of Canadian Centre for Accreditation (CCA) accreditation, comply with funder requirements, and conform to established accountability frameworks Position:&nbsp;Manager, Child Development, Education and Housing Program:&nbsp;Child Development, Education and Housing (CDEH) Reports to:&nbsp;Director, Housing and Community Supports Supervises:<ul>	<li>Housing Supervisor</li>	<li>Supervisor, Community Programs</li>	<li>Childcare Supervisor</li>	<li>Child &amp; Family Program Supervisor</li>	<li>Volunteers</li>	<li>Student Placements</li></ul>Qualification:<ul>	<li>Master’s Degree in Education, Development, Public Health, Public Administration, Community Development, or equivalent combination of experience, education and training</li>	<li>A minimum 5 years of progressive leadership experience in housing, education, or community development sectors, including 3 years at supervisory level</li>	<li>Demonstrated ability to lead, motivate, and develop staff towards achieving organizational goals</li>	<li>Experience in human resource management, including recruitment, training and performance management</li>	<li>In-depth knowledge of legislation and regulatory requirement relevant to housing, education and child development services</li>	<li>Proven&nbsp; experience in providing&nbsp; Rent-Geared-to-Income (RGI) supportive housing</li>	<li>Experience working with pregnant and parenting young parents and their children and families from diverse backgrounds</li>	<li>Knowledge in child development, supporting families and the parent-child relationship will be an asset</li>	<li>Knowledge of issues impacting pregnant and parenting female-identified young parents and their children</li>	<li>Familiarity with accreditation processes and standards, such as those from CCA or similar organizations</li>	<li>Strong analytical skills and the ability to solve complex problems creatively and effectively</li>	<li>Experience working within a unionized environment, including familiarity with labour relations, collective bargaining agreements and union protocols</li>	<li>Active pursuit of learning opportunities indicative of a genuine interest in Equity, Diversity, Inclusion, and Belonging (DEIB) practices, showcasing a commitment to continuous personal and professional development in fostering inclusive environments.</li>	<li>Experience in implementing programs that promote equity and inclusion</li>	<li>Skilled in program evaluation and the use of metrics to guide improvements</li>	<li>Proficiency in financial management, including budgeting, financial forecasting, records management, financial controls, and resource allocation</li>	<li>Experience in grant-writing and securing funding from various sources,</li>	<li>Excellent interpersonal skills. Ability to work effectively with professionals and clients.</li>	<li>Excellent verbal and written communication skills</li>	<li>Ability to collaborate effectively with various stakeholders including government agencies, non-profit, and community members</li>	<li>Demonstrated organization and time management skills</li>	<li>Current Standard First Aid/CPR certificate</li>	<li>Ability to work collaboratively in a fast-paced environment and manage multiple priorities effectively</li>	<li>Proficiency in Microsoft Word, Excel, Power Point and Outlook</li>	<li>Knowledge of relevant software and databases used in program management and reporting, for example, TREAT</li></ul>Working Condition:<ul>	<li>Work primarily in an office environment within the Centre at the Broadview, Humewood and Sheppard campuses.</li>	<li>Flexibility to adjust working hours to accommodate program and service requirements</li>	<li>Interacts with clients, staff, visitors, government agencies/personnel.</li>	<li>Manual dexterity is required to use desktop computers and peripherals.</li>	<li>Intermittent physical activity including walking, standing, sitting and lifting.</li>	<li>Occasional travel to attend meetings, conferences, or community events.</li>	<li>Occasional evening or weekend work to accommodate client needs or participate in special events.</li>	<li>Overtime as required.</li>	<li>The Manager and Supervisor will provide backup coverage for one another.</li>	<li>Provide backup in the absence of other Program Managers</li>	<li>Provide occasional On-Call support to the Centre’s 24/7 programs and services</li>	<li>Other duties and responsibilities as required</li></ul>The Centre offers a dynamic work environment and career advancement opportunities. The successful candidate must have a negative criminal reference check and vulnerable sector screening as a condition of employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, andthe Centre’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make your needs known in advance. The Centre encourages applications from persons who represent the diverse populations we serve. Qualified applicants should send their cover letter and resume by the closing date to: ­Human Resources Abiona Centre 1102 Broadview Avenue Toronto, ON M4K 2S5 Fax: 416-425-4056 OR Email: <a href="mailto:hr@Abionacentre.ca" target="_blank">hr@Abionacentre.ca</a> (please quote "Manager, CDEH" in the subject line) We thank all applicants, however, only those we select for interview will be contacted.

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