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The true meaning of PARC is reflected in our mission: “A community where people rebuild their lives.”PARC is a social service agency that works with members on issues of poverty, mental health, addictions, homelessness and food security. Members access services and develop relationships with our staff and one another through four core areas of operation: a drop-in centre, a peer-support program, an outreach program, and supportive housing. PARC’s internal property management is a social purpose business that provides support across 6 PARC-operated buildings.&nbsp;Role DescriptionReporting to the Property Manager the role of the Property Administrator is to act as the first point of contact for residents to coordinate and schedule work of the Property Management Teams as directed by the Property Manager.&nbsp; The Administrator carries out this role in three major areas of responsibility: tenancy coordination, financial management, resident relations and coordination and administrative management with a goal of providing exceptional customer and resident satisfaction through the delivery of great service to all residents at all times.RESPONSIBILITIESTeam Coordination and Administration<ul><li>The Administrator is responsible for an efficient administration of the office and its systems using Property Vista, Smartsheet and QuickBooks software</li><li>Produce monthly cleaning and maintenance quality and financial reports and other documents when needed.</li><li>Maintain inventory of routine maintenance, cleaning and office supplies.</li><li>Maintain key inventory and produce Salto keys.</li><li>Handle incoming deliveries and mail.</li><li>Receive Property Vista Maintenance requests, email and telephone messages and pass them to / schedule the appropriate staff.</li><li>Set up and maintain a complete filing system for all records, documents and minutes.</li><li>Circulate reports, support meetings by preparing minutes, agendas and other documents when needed.</li><li>Process residential and commercial tenant and prospective tenant, inquiries, applicants, and schedule move out / move in process.</li><li>Process tenant move out charges and details.</li><li>Review and select vendors as directed by Property Manager.</li><li>Maintain vendor files and coordinate recurring work orders.</li></ul>Tenants<ul><li>Reply to tenant inquiries and concerns and refer them to the staff person who can respond to them.</li><li>Send notices for routine processes (i.e., inspection, repair and provision of notice of entry)</li></ul>Financial<ul><li>Prepare cheque requisitions and cutting cheques.</li><li>Schedule staff and process bi-weekly payroll</li><li>Produce T4s and ROEs as needed</li><li>Invoice customers and collect receivables.</li><li>Make bank deposits on time.</li><li>Review financial statements.</li><li>Issue late payment, arrears and N.S.F. notices</li></ul>Tenancy Coordination<ul><li>Tenancy coordination- intake, move-in and move-outs;</li><li>Vacancy management reports;</li><li>Arrears collection and rent collection;</li><li>Coordinate annual income reporting;</li><li>RGI calculations;</li><li>LTB admin coordination,</li><li>Inventory and supplies management,</li><li>Monthly reporting (e.g. Habitat),</li><li>Data entry- Property Vista, Pirouette etc.;</li><li>Other duties as assigned</li></ul>Experience and Qualifications<ul><li>2 years of experience within property management or housing sector with demonstrated progression over that time</li><li>Ability to develop and sustain cooperating working relationships with staff, contractors, the public, and especially residents;</li><li>Skills in Microsoft Office and computer proficiency required.</li><li>Ability to work well as a team and independently. Highly organized with the ability to prioritize and complete tasks in set time frame is crucial.</li></ul>We thank all applicants, however, only those selected for an interview will be contacted.Parkdale Activity Recreation Centre (PARC) is committed to building an organization that reflects the diversity of our clients and the communities we serve. We welcome applications from: indigenous persons, persons with disabilities, ethnic minorities, sexual orientation or gender identity, visible minorities, and others who may contribute to the diversification and share our values. If you are invited to continue the selection process, please notify us as soon as possible of any particular adaptive measures you might require.

Parkdale Activity Recreation Centre

Parkdale Activity - Recreation Centre

Property Administrator - 6 month contract

Employment Type:&nbsp;Full-Time, PermanentWork Hours:&nbsp; 35 hours per week (Housing programs operate 24/7 - rotating shifts including evenings, holidays and weekends; shares on-call responsibilities or provides emergency coverage)Salary:&nbsp;$59,399 annually (L7), plus comprehensive benefitsLocation:&nbsp;389 Church Street Toronto, Ontario M5B 2E5Internal Application Deadline:&nbsp; Monday, September 22, 2025External Application Deadline:&nbsp;Wednesday, September 24, 2025JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp; We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.The Hoarding and Environmental Health Case Worker provides hands-on and client-centered support to individuals whose living environments are impacted by hoarding behaviours, safety hazards, or challenges with essential life skills. The role promotes safe, healthy, and sustainable living spaces through harm-reduction strategies, life skills coaching, and coordinated efforts with health, housing, and social service providers. Working in collaboration with program manager, the position ensures that case management, community development, life skills training, and hoarding/environmental health interventions are fully integrated into the overall program delivery.ABOUT YWCA TORONTO – HOUSING SUPPORT PROGRAM, CHURCH STREETThe YWCA Toronto Church Street facility offers 120 units of permanent, rent-geared-to-income housing for women and gender-diverse individuals. The Hoarding and Environmental Health Caseworker provides targeted case management and community engagement support to a caseload of tenants with complex mental health challenges who are at risk of homelessness. This includes individuals transitioning from provincially funded institutions and service systems, such as hospitals or correctional facilities, as well as Indigenous women and Two-Spirit people.&nbsp;The Church Street program aims to support housing stability, promote harm reduction, and enhance tenants’ overall health and well-being. Through one-on-one case management and group supports, tenants are empowered to identify personal goals, build life skills, and overcome barriers to maintaining safe, healthy, and stable housing.KEY RESPONSIBILITIES<ul><li>Uses effective eviction prevention measures to assist tenants with significant mental health/substance use challenges to assume and maintain their tenancy obligations;</li><li>Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;</li><li>Assists tenants to resolve issues of outstanding arrears, pest control and hoarding management challenges;</li><li>Acts as a specialist in the area of hoarding from a harm reduction framework;</li><li>Working with other staff, Property Service, and tenants to prepare for bed bug/pest removal and/or assist in de-cluttering education and assistance with organizing and housing issues stemming from hoarding management;</li><li>Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions goals and supports;</li><li>Creates programming specifically designed to build community capacity with the use of a harm reduction framework that will give individuals and groups of residents the opportunity to develop and use harm reduction strategies in all aspects of their lives (health, relationships, independent life skills, housing, etc.).</li></ul>QUALIFICATIONS<ul><li>General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work) (Cases for Equivalency will be considered);</li><li>Knowledge of best practices for pest control and hoarding issues, and using tools or frameworks to support harm reduction goals;</li><li>Knowledge of bed bug and other pest concerns, pest control procedures, solutions and best practices for hoarding support and follow up;</li><li>3 - 5 years directly related experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/under-housing, violence/trauma, mental health/addictions, or concurrent disorders;</li><li>Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;</li><li>Proven experience working independently, developing and facilitating groups;</li><li>Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;</li><li>Supportive counseling and group-work approach that is flexible, client-centered and strengths-based;</li><li>Life Skills certificate an asset;</li><li>Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code;</li><li>Strong knowledge and understanding of community resources;</li><li>Working knowledge of Microsoft office suite;</li><li>Excellent oral and written communication skills;</li><li>Demonstrated understanding and proven ability to work from Anti-oppression, Trauma Informed, Harm Reduction, and feminist frameworks;</li><li>Knowledge of a second language or culture an asset;</li><li>Able to work in settings which are crowded and may include second hand smoke and/or unpleasant odours;</li><li>Comfortable working in an environment in which clients may be angry and exhibit anti-social behaviours;</li><li>Experience with Pirouette database is considered an asset;</li><li>Demonstrated cultural competency with ability to communicate and engage with individuals from diverse ethno-cultural backgrounds and different levels of abilities;</li><li>Capable of lifting minimum 25lbs.</li></ul>Note: Staff at YWCA Toronto work in dynamic environments that can present both rewards and challenges. To support safety and well-being, all employees are provided with appropriate training, protective equipment, and access to wellness resources. The following working conditions may apply to this position:<ul><li>Exposure to unpredictable behaviours and situations, with required adherence to use de-escalation and crisis intervention safety protocols. </li><li>Regular exposure to unpleasant odours, bodily fluids, and pests (such as bed bugs, mice, and cockroaches), with use of PPE and infection control procedures. </li><li>Work involves high emotional demands including vicarious trauma, grief, and compassion fatigue, with wellness supports and EAP resources available. </li><li>Potential exposure to second-hand smoke inside of tenants’ units; requiring staff to follow organizational health and safety measures.</li><li>Interactions includes; tenants who may have pets, requiring adherence to program guidelines for providing clear directions on tenants safe handling and storage practices of their pets.</li></ul>WHAT WE OFFER:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>Vaccination Policy: - In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.HOW TO APPLYPlease click or copy and paste the link in your browser to apply:<a href="https://ywcatoronto.applytojob.com/apply/6DWNUCCyZe/Case-Worker-Hoarding-Environmental-Health-CHUR1233?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/6DWNUCCyZe/Case-Worker-Hoarding-Environmental-Health-CHUR1233?source=Charity+Village</a>Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit.&nbsp;Please indicate in your cover letter, if you are an internal candidate. For internal applicants, this position is secondable.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp;YWCA Toronto is a Scent-Sensitive Workplace.Posting Date: September 12, 2025

YWCA Toronto

Hoarding and Environmental Health Case Worker

Employment Type:&nbsp;Full-Time, PermanentWork Hours:35 hours per week (Housing programs operate 24/7 - rotating shifts including evenings, holidays and weekends; shares on-call responsibilities or provides emergency coverage)Salary:&nbsp; $59,399 annually (L7), plus comprehensive benefitsLocation:&nbsp; 389 Church Street Toronto, Ontario M5B 2E5Internal Application Deadline:&nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Monday, September 22, 2025External Application Deadline:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Wednesday, September 24, 2025JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp; We encourage applications from women and gender diverse people from&nbsp;all races, ethnic origins, religions, abilities and sexual orientations.The Harm Reduction – Caseworker is responsible for leading the design and implementation of programming that promotes harm reduction principles and approaches that empower tenants and tenant-led initiatives. The goal of the position is to create an inclusive community, encourage participation in the broader community, and develop effective harm reduction strategies to meet the emotional, practical and social support needs of the tenants and the community as a whole. Caseworker also supports tenancy retention through eviction prevention, developing and implementing community development initiatives, with the goal of creating a dynamic and inclusive community.ABOUT YWCA TORONTO – HOUSING SUPPORT PROGRAM, CHURCH STREETYWCA Toronto Church Street facility includes 120 units of permanent housing. The Case Worker is responsible for providing case management support to women and gender diverse people including: individuals with complex mental health issues and who are chronically homeless or at risk of homelessness; individuals transitioning from provincially-funded institutions and service systems such as hospitals or prisons; Indigenous women/two-spirit people.&nbsp; The program goals include housing stabilization, harm reduction, and health promotion. Individual and group support assists tenants to identify and build the skills required to address the barriers they experience in their lives and to maintain their housing.KEY RESPONSIBILITIES<ul><li>Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations;</li><li>Uses harm reduction principles in facilitating and supporting tenant-centered activities (e.g.&nbsp; tenant committees related to areas of importance for residents such as safety, health and wellness, building-related issues, housing stability, etc.);</li><li>Provides harm reduction strategies that will empower individuals as they address issues related to substance use, mental health, health and wellness and housing;</li><li>Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;</li><li>Engages individuals in identifying needs, developing treatment plans, and assists tenants to problem solve and access relevant community support plans that identify ongoing housing and mental health/addictions support;</li><li>Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions support;</li><li>Creates and delivers programming specifically designed to build community capacity with the use of a harm reduction framework that will give individuals and groups of residents the opportunity to develop and use harm reduction strategies in all aspects of their lives (health, relationships, independent life skills, housing, etc.).</li></ul>QUALIFICATIONS<ul><li>General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work in mental health and health field, Occupational Therapy, etc.) (Cases for Equivalency will be considered);</li><li>3 - 5 years’ experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/under-housing, violence/trauma, mental health/addictions, or concurrent disorders;</li><li>In-depth understanding of harm reduction, trauma, mental health and substance use;</li><li>Demonstrative experience, knowledge and understanding of harm reduction approaches as a holistic frame work that incorporates supportive housing, community development, advocacy and peer support;</li><li>Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;</li><li>Supportive counseling and group-work approach that is flexible, client-centered and strengths-based;</li><li>Life Skills certificate an asset; arts based and social media skills an asset;</li><li>Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code;</li><li>Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;</li><li>Proven experience working independently, developing and facilitating groups;</li><li>Ability to deliver culturally sensitive services and very good knowledge and understanding of community resources;</li><li>Knowledge of Microsoft Office Suite and excellent oral and written communications skills;</li><li>Working knowledge and application of Anti-Oppression, Trauma Informed, Harm Reduction, and feminist frameworks;</li><li>Knowledge of a second language or culture an asset.</li></ul>Note: Staff at YWCA Toronto work in dynamic environments that can present both rewards and challenges. To support safety and well-being, all employees are provided with appropriate training, protective equipment, and access to wellness resources. The following working conditions may apply to this position:<ul><li>Exposure to unpredictable behaviours and situations, with required adherence to use de-escalation and crisis intervention safety protocols. </li><li>Regular exposure to unpleasant odours, bodily fluids, and pests (such as bed bugs, mice, and cockroaches), with use of PPE and infection control procedures. </li><li>Work involves high emotional demands including vicarious trauma, grief, and compassion fatigue, with wellness supports and EAP resources available. </li><li>Potential exposure to second-hand smoke inside of tenants’ units; requiring staff to follow organizational health and safety measures.</li><li>Interactions includes; tenants who may have pets, requiring adherence to program guidelines for providing clear directions on tenants safe handling and storage practices of their pets.</li></ul>WHAT WE OFFER:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.&nbsp;HOW TO APPLYPlease click or copy and paste the link in your browser to apply.<a href="https://ywcatoronto.applytojob.com/apply/pxuEO7O3zB/Case-Worker-Harm-Reduction-CHUR1232?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/pxuEO7O3zB/Case-Worker-Harm-Reduction-CHUR1232?source=Charity+Village</a>Please note:&nbsp;A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is secondable.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp;YWCA Toronto is a Scent-Sensitive Workplace.Posting Date:September 12, 2025

Case Worker Harm Reduction

About Sojourn HouseSojourn House provides Emergency Shelter and Transitional Housing services to newly arrived refugees coming from all parts of the world. We provide a safe place and an inclusive environment to people who have had the refugee experience. We are dedicated to providing the best possible settlement services and programs that help residents transition and integrate into the community. &nbsp;With decades of experience and being one of the first refugee housing facilities in Toronto, we take pride in being a leading organization in refugee care.In support of its commitment to a healthy, safe, workplace and community it is recommended all staff have up-to-date vaccinations for COVID-19 with a vaccine approved for use in Canada.About the RoleAs the Outreach Social Worker, you provide outreach, and follow-up supports from a Housing First and trauma-informed framework. You ensure the successful transition and integration of refugees from the Shelter Program into the community, delivering services through an integrated anti-racism, access and equity framework.You deliver trauma-related services to exited clients and ensure coordinated case management with internal and external service providers. Your work includes supporting clients with legal, health, education, employment, income, and social needs.You assist clients facing challenges in their settlement process and use trained interpreters to ensure accessible services. Under Management direction, you also represent the organization in settlement networks and engage in community outreach and development in line with the agency’s code of conduct and ethics.What you'll do 1.Plan the program:Develop a work plan for counselling and outreach to exited clients. Identify service gaps through exit surveys and report findings to the Shelter Manager. Maintain a list of community resources and coordinate monthly Shelter information sessions&nbsp;2.Implement the Program:a ) Crisis Intervention and Counselling<ul><li>Provide crisis intervention and counselling supports complex issues such as mental health, addictions, trauma, gender violence, HIV/AIDS, and facilitate trauma assessments and treatment plans as required.</li><li>Case Management</li><li>Conduct intakes, make assessments, develop and monitor case plans; schedule appointments for exited clients; facilitate external case coordination; and conduct community mapping and escort clients to local resources</li><li>Moves</li><li>Ensure moves comply with policy, provide exiting residents with an individualized exit package of community resources, and complete change of address forms for services such as Legal Aid, IRCC, OW, and ODSP.</li></ul>b ) Home Visits<ul><li>Conduct in-person meetings with exited clients to provide support, mediate crises, apply conflict resolution in housing-related issues, and advocate for income security and housing benefits, documenting all visits appropriately.</li></ul>c ) Health/Mental Health<ul><li>Maintain up-to-date resource lists of health centers, clinics, hospitals, and refugee-supportive professionals and organizations from various ethno-racial communities.</li></ul>d )Legal<ul><li>Assist exited clients with documents such as work permits, health cards, SIN, PR and citizenship applications; support legal processes after failed hearings in consultation with Settlement Counsellors; and coordinate annual Income Tax clinics.</li></ul>3. Administers the program<ul><li>Maintain confidential client files, appointment logs, and accurate case documentation; ensure timely funder reports, service statistics, program expense records, and updated community service contacts</li></ul>4. Control the Program<ul><li>Complete funder reports on time, communicate program risks to management, and report unresolved client complaints to the Shelter Manager.</li></ul>5. Community Relations, Housing Program and Outreach<ul><li>Build partnerships with community groups and landlords; participate in research, public speaking, and community events on settlement issues; liaise with services to support housing; and represent the organization in networks and coalitions.</li></ul>6. Social Justice and Anti Racism, Access and Equity<ul><li>Keep abreast with social justice issues especially as they affect refugees to ensure the advancement of their issues from an anti-racism, access and equity framework both in the internal and external community of the organization.</li></ul>7.General<ul><li>Comply with agency policies, Code of Conduct, and health and safety; collaborate with Shelter teams; attend meetings and training; mentor students and volunteers; and assist with other duties as required</li></ul>Education<ul><li>Minimum Bachelor of Social Work</li><li>Proof of current Social Work registration in Ontario College of Social Workers and Social Service Workers (OCSWSSW)</li><li>Proof of relevant certificate training from a recognized institution around trauma counseling, addictions, and mental health related to refugees.</li></ul>Knowledge, Skills and Competencies<ul><li>Knowledge of exited client groups, including families, adults, and separated youth, and population-specific supports</li><li>Working knowledge of IRPA, Mental Health Act, TPA, Ontario Works, ODSP, and housing benefit procedures.</li><li>Knowledge of housing related issues including Landlord-Tenant legislation and legal processes.</li><li>Knowledge of refugee law, refugee determination process, settlement, and related population issues such as torture, sexual assault, violence against women, homophobia, war crisis</li><li>Competency in therapeutic methods and knowledge of case coordination and case management application.</li><li>Knowledge and ability to apply an integrated anti-oppression framework to community development and systemic legal advocacy</li><li>Knowledge of community networks and resources for refugees</li><li>Strong issue management and conflict resolution skills.</li><li>Demonstrated ability to understand and uphold ethical behavior that is consistent with organizational values and work ethics.</li><li>Proven ability to build and maintain positive working relationships with internal teams and external partners.</li><li>Skilled in anticipating, understanding, and responding to client needs through effective case management</li></ul>Experience<ul><li>Three to five years of progressive experience as a social worker in a diverse client environment</li><li>Experience in Housing Help an asset.</li></ul>Working Conditions:<ul><li>This role is primarily office-based, with about 30% of time spent in the community providing support to exited clients in their community.</li></ul>OtherHours:&nbsp; 37.5 hours/week Monday to FridayHours:&nbsp; &nbsp;10:30am – 6pmThis posting expires on &nbsp;September 25th 2025. Applications will be reviewed on a rolling basis. &nbsp;Only candidates selected for an interview will be contacted. Please submit a cover letter with resume. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted throughout the hiring process.&nbsp; Interview candidates are required to provide their accommodation needs at least three business days before the assessment date.&nbsp; Sojourn House is committed to employment equity and encourages applicants from all equity seeking groups.

Sojourn House

Outreach Social Worker

The Tenant Resource &amp; Advisory Centre (TRAC) is a non-profit organization that provides free legal education, representation and advocacy on rental housing matters. A leader in tenant rights since 1984, TRAC’s mission is to enhance legal protections and improve access to justice for people who rent their home in British Columbia.TRAC recently moved into a street-level office where Housing Navigators are beginning to provide drop-in services to the public. This new program primarily aims to help tenants understand their legal rights and navigate the Residential Tenancy Branch (RTB) dispute resolution process.&nbsp;This Housing Navigator position will require&nbsp;28 hours of&nbsp;in-person&nbsp;work per week at our office (900 Howe Street in Vancouver).&nbsp;RESPONSIBILITIESHousing Navigators help tenants navigate their tenancy issues by:&nbsp;<ul><li>providing education on legal rights and responsibilities under BC’s Residential Tenancy Act</li><li>assisting with RTB dispute resolution applications</li><li>empowering tenants to communicate effectively with their landlords, using TRAC’s Template Letters</li><li>assisting with intake for TRAC’s Housing Law Clinic</li><li>providing referrals to other community resources</li><li>managing reception for the drop-in, which involves: answering phone calls; greeting visitors; managing the queue; tracking volume of visitors and other stats; and supporting visitors with public computers.</li></ul>Housing Navigators also assist with tasks that support the smooth-running of TRAC’s drop-in service, including:<ul><li>developing and maintaining a database of referrals</li><li>supporting the development of tools that streamline drop-in work&nbsp;</li><li>attending community events to promote TRAC’s work</li><li>distributing TRAC’s educational resources</li></ul>SKILLS AND KNOWLEDGE REQUIRED<ul><li>Exceptional communication skills, including: the ability to communicate with diverse visitors facing intersecting barriers; the ability to explain complex legal concepts in plain language; the ability to actively listen and respond with empathy; and the ability to set compassionate boundaries with visitors&nbsp;</li><li>Knowledge of BC residential tenancy law and RTB dispute resolution policies and procedures*</li><li>Knowledge of community referral options in the Lower Mainland and across BC*</li><li>Passion for social justice, tenant rights, and working from within an anti-oppressive framework</li><li>Ability to exercise sound judgment about what relevant information and options should be given to visitors</li><li>Training in relevant areas (e.g. non-violent crisis-intervention / de-escalation and trauma and violence-informed practice) is an asset*</li><li>Experience providing similar in-person services to the public is an asset</li><li>Ability to speak a second language is an asset</li><li>Existing profile in the social justice legal community is an asset</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *Training can be provided to the successful applicantTRAC supports employment equity. While not required, we encourage applicants from Indigenous, racialized, 2SLGBTQI+ and other traditionally underrepresented or marginalized groups to self-identify in their cover letter.TRAC is located on unceded Coast Salish territory, including the lands belonging to the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish) &amp; səlil̓wətaʔɬ (Tsleil-Waututh) Nations &nbsp;

Tenant Resource & Advisory Centre (TRAC)

Housing Navigator

Ottawa Salus Corporation

Housing Coordinator / Cordonnateur de Logement

Summary:PARC is a leading housing provider in West Toronto’s Parkdale community, providing good quality, safe, and affordable homes for adults experiencing serious mental illness and/or problematic substance use. At times, we are the housing of last resort. The successful candidate will have the ability to nurture strong and trusting relationships and help Member tenants to search for, and successfully secure, appropriate and affordable housing, build essential life skills, maintain long-term successful tenancy, and achieve an improved quality of life on their terms. When you join us as a Housing Access Worker you will be working with a passionate social service organization that puts people first, values your expertise, invests in your future through professional development opportunities and offers robust benefits including a defined benefit pension plan.&nbsp;ABOUT PARKDALE ACTIVITY RECREATION CENTRE (PARC)Since 1980, PARC’s mission has been to create “a community where people rebuild their lives”. Our dedicated team works collaboratively with over 30 other agencies across the Greater Toronto Area to effectively support Members on individual issues of poverty, mental health, problematic substance use, homelessness, and food security. At PARC, Members access services and develop relationships with our employees, and one another, through five main areas of operation: Drop-In Centre, Peer Support Program, Outreach Program, Supportive Housing and Community Engagement.OPPORTUNITYReporting to the Manager, Member Programming and Services, the Housing Access Worker offers one-on-one support to adults who are living with serious mental health and/or substance use challenges as they seek to identify and secure, appropriate and affordable housing. The incumbent in this role will promote independence, well-being, and quality of life by providing support through the fulsome process of housing acquisition.&nbsp; Specifically, The Housing Access Worker is responsible for completion of fulsome needs assessments, ensuring Member Tenants are able to secure all necessary pre-tenancy documentation, facilitation of extensive housing searches including navigation of relevant application processes, and ensuring all steps are completed successfully to secure housing and to facilitate long-term tenancy. The successful candidate will utilize their exceptional communication skills, creativity, and client-centered approach to build trusting connections that enable clients to stabilize, achieve goals and improve their quality of life.RESPONSIBILITIES<ul><li>Provides responsive and person-centered services, inclusive of crisis counselling and emotional support, that meet the unique needs and/or complex challenges of each prospective of service users and members.</li><li>Implements housing preparation plans with clients (i.e., ID, taxes, income supports, etc.).</li><li>Engages in individualized housing searches for appropriate and affordable housing with the Member Tenant and assist with the completion of applications as necessary.</li><li>Helps Member Tenants navigate The&nbsp;Access Point, MyAccesstoHousingTO portal and the new Choice-Based process for RGI housing by supporting applicants with registering, completing applications, updating, and maintaining applications (including annual reviews, building selections and updates to family size).</li><li>Supports Member Tenant applications for other housing financial supports (i.e., Rent Bank, energy fund etc.).</li><li>Escorts Member Tenants to housing appointments and advocate on their behalf as needed.</li><li>Provides one-to-one assistance to Member tenants in negotiating and finalizing housing leases</li><li>Arranges steps for Member tenants moving into secured housing (i.e., income verification, contact with property management, financial arrangement regarding rent, trusteeship etc.).</li><li>Educates tenants on their responsibilities and rights.</li><li>Develops strong, trusting, professional relationships that help Member tenants to build solid networks of formal and informal supports.</li><li>Develops comprehensive, individualized care plans in collaboration with Member tenants, and any identified formal/informal support persons that reflect the stated goals and needs of the Member tenant.</li><li>Supports activities geared toward establishing and maintaining an independent, healthy lifestyle with an emphasis on primary health care, mental health and wellness, community engagement, capacity-building, conflict resolution, crisis management and life skills.</li><li>Facilitates referrals, in consultation with the Member tenant, to other service providers and supports as appropriate.</li><li>Provides proactive support to Member tenants, once housed, including home visits, assistance with activities of daily living (ADLs) and coordination of case conferences.</li><li>Develops partnerships and collaborates with other providers from across the mental health and other service systems (i.e., primary health, supportive housing providers, criminal justice, hospitals, developmental services, substance use etc.,) to support successful tenancy.</li><li>Maintains accurate and timely documentation and statistical reporting in TREAT in alignment with organizational policy.</li><li>Other duties as assigned.</li></ul>QUALIFICATIONS<ul><li>A relevant undergraduate education in a professional discipline pertinent to the role function and/or an equivalent combination of education and relevant progressive experience, with a minimum of 2 years relevant progressive experience in direct service delivery to adults with serious mental illness/problematic substance use or in supportive housing settings.</li><li>Highly developed interpersonal skills honed through experience in conflict resolution, crisis intervention/prevention, counselling, harm reduction, coaching and the ability to maintain appropriate professional boundaries.</li><li>Ability to effectively communicate both written and orally with internal and external stakeholders</li><li>Sound judgement and ability to handle matters of a confidential, political and/or sensitive nature with discretion and tact.</li><li>Strong understanding of and commitment to working within community development, anti-oppression, and anti-racist frameworks, including current issues and trends and the role that community-based organizations contribute to local neighbourhoods.</li><li>Sound knowledge of applicable legislation and leading practices (Housing First, Landlord and Tenant Act, Residential tenancies Act, Housing Services Act, Municipal License and Standards (MLS), Mental Health Act, PHIPA, and Human Rights Code etc.)</li><li>Working knowledge of leading practices related to mental health, problematic substance use, harm reduction, trauma-informed care and building therapeutic relationships.</li><li>Good time management skills and the ability to prioritize workload as needed</li><li>Familiar with professional standards of case notation, documentation, and assessment</li></ul>WHY YOU SHOULD JOIN USWe are an organization that puts people first, values your expertise, invests in your future through professional development opportunities and offers robust benefits, including a defined benefit pension plan.We have a generous total compensation and benefits package, which includes:<ul><li>15 days paid vacation</li><li>18 days paid sick leave</li><li>Pension Plan membership</li><li>Employer paid health insurance (includes access to psychotherapy supports)</li></ul>PARC is an equal opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from First Nations communities, people of all races, colours, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.We thank all applicants for their interest and advise that only those selected for an interview will be contacted. Interviews will be conducted on a rolling basis until the position is filled.If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.

Housing Access Worker

<h2>Community Housing Manager</h2>Are you passionate about affordable housing and connected communities? Join the Salsbury Community Society as our Community Housing Manager!&nbsp;What You'll Do: The Community Manager is a leadership role at Salsbury Community Society (SCS), entrusted with nurturing the daily life and long-term flourishing of the Co:Here intentional housing community. More than just an operational role, this position is about cultivating belonging—fostering an environment where connections grow, neighbors support one another, and every resident experiences welcome and belonging. &nbsp;As part of SCS’s commitment to being a different kind of housing operator, the Community Manager ensures that the Co:Here building embodies housing that is rooted in relationships rather than transactions, and community rather than mere tenancy. This role weaves together stewardship of the building and support for residents and connection to the community in alignment with SCS’s core values of Welcome, Solidarity, Belonging, Stewardship, and Grace. By guiding daily operations and community rhythms, the Community Manager helps translate SCS’s vision into lived reality: creating a home where diversity is celebrated, sustainability is practiced and mutual connection and care transform how people live together.Why Salsbury Community Society?&nbsp;Join a unique housing operator dedicated to fostering community relationships and tenant flourishing, with a focus on staff well-being and sustainability.Hours and Pay: 35 hours/5 days per week with the possibility for some flexibility outside of core office hours. From time to time non standard hours may be required to support events such as community meals, Saturday garden parties, or to attend meetings or conferences. Pay begins at $36-$41 /hr commensurate with experience.Responsibilities and Qualifications: Please refer to the full job description in the link or see our website (Salsburycs.ca/news) for a full breakdown of responsibilities and qualifications.Ready to Apply?&nbsp;Send Resume and Cover Letter to <a href="mailto:board@salsburycs.ca" target="_blank">board@salsburycs.ca</a>Deadline:&nbsp;Open until the position is filled.Need support? Email us at <a href="mailto:board@salsburycs.ca" target="_blank">board@salsburycs.ca</a>&nbsp;with the subject line: Community Housing Manager.

Salsbury Community Society

Community Housing Manager

POSITION SUMMARYThe caseworker is responsible for the intake process and integrating guest/tenants into available programs; they will engage with guest/ tenants to provide individualized, client-centered support with a range of services and referrals including mental and physical health, housing, education and employment services, legal and financial support, crisis management, and harm reduction; work with guests/tenants on individual goal setting and coordinate with the other departments to facilitate transition between programsRESPONSIBILITES<ul><li>Lead intake screening, interviews, and complete intake reports;</li><li>Advocate for the guest/tenants and assist them in overcoming systemic barriers that may preclude them obtaining support;</li><li>Consult with relevant stakeholder for case planning;</li><li>Maintain and model appropriate professional boundaries;</li><li>Develop and implement programming and projects to support guest/tenants;</li><li>Build and maintain relationships with community partners;</li><li>Provide support for offsite appointments as applicable;</li><li>Participate in departmental planning activities;</li><li>Responsible for reporting any serious occurrences including but not limited to injury, illness, or incidents of aggression;</li><li>Oversee and assist with the planning and implementation of program enhancements;</li><li>Compile caseload statistics and prepare program and guest/tenant reports;</li><li>Provide guidance and oversight of volunteers and placement students;</li><li>Maintain knowledge of external regulatory bodies governing the organization;</li><li>Maintain current credentials as required for employment;</li><li>Responsible for keeping accurate records and documentation;</li><li>Other duties as assigned.</li></ul>EDUCATION<ul><li>Completion of Bachelor Social Work or degree in similar discipline or equivalent work experience in a related field - Lived experience will be considered an asset;</li><li>Completion of the following certificates considered an asset: First Aid, CPR, Overdose response and Naloxone administration, Non-violent crisis intervention, Anti racism and anti-oppressive practice, Food handlers’ certificate, SMIS certificate, Fire Warden training, Toronto Respite Standards;</li><li>Joint health and Safety certification considered an asset.</li></ul>EXPERIENCE<ul><li>Minimum 2 years’ experience working in a similar setting e.g. shelter, respite; supportive housing.</li><li>Experience facilitating and building partnerships with external agencies;</li><li>Experience with facilitating workshops and leading training.</li><li>Working knowledge of the City of Toronto 24-Hour Respite Site Standards and Toronto Shelter Standards (TSS) an asset;</li><li>Experience working with individuals in a Harm Reduction setting;</li><li>Demonstrated reliability and availability to attend scheduled shifts.</li></ul>SKILLS<ul><li>Understanding of anti-oppressive practice;</li><li>Excellent oral, written and interpersonal communication skills</li><li>Excellent organizational and time management skills</li><li>Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)</li><li>Strong understanding of a harm reduction philosophy;</li><li>Ability to de-escalate conflicts.</li></ul>Please include the position number in your application, specifying the specific location and shift.No. of Positions: 03SHIFT &amp; SCHEDULEPosition 1Days: &nbsp;Tuesday to Saturday Shift: &nbsp; 7:00 am - 3:00 pm Location: 629 Adelaide, TorontoPosition 2Days: &nbsp;Sunday to Thursday Shift: &nbsp; 11:00 am - 7:00 pm Location: 69 Fraser Ave, TorontoPosition 3Days: &nbsp;Sunday to Thursday Shift: &nbsp; 11:00 am - 7:00 pm Location: 25 Augusta, Toronto

St. Felix Centre Charities

Caseworker (25-039)

Be a Force for Sustainable Change at Borden Place Inc.About BordenPlace Inc.Established in May 2023, BordenPlace Inc. (BPI) is a registered non-profit charitable organization born out of community advocacy and necessity. Our vision is simple yet profound: to transform rooming houses into transitional supportive housing; places of tangible and sustainable change amid a fractured social service system.Rooted in our core pillars — Affordability, Access, Support, Family, and Community — BPI provides residents with essential services including in-house medical support, nutritious meals, reconnection with family and community, and a dignified standard of living. We work closely with government partners and healthcare and addiction service agencies to help residents break cycles of homelessness and instability.As we continue to grow, we are seeking passionate and committed individuals to join our volunteer team to guide our resident and community engagement mission forward.________________________________________Volunteer Coordinator ResponsibilitiesAs a volunteer coordinator, you will play a critical role in establishing and developing a robust volunteer engagement program at BPI.&nbsp;Responsibilities include:<ul><li>Develop a recruiting process for new volunteers interested in the organization</li><li>Develop a volunteer orientation manual along with program staff and management</li><li>Participation in the strategic development process to inform community engagement and accountability&nbsp;</li><li>Supporting the volunteer committee and their fundraising commitments</li><li>Create linkages between resident and staffing needs that require volunteer support</li><li>Provide feedback to management on volunteer development and strategic visioning</li><li>Ensure inclusion of volunteers in all aspects of the organization</li><li>Ongoing collaboration with the Advocacy and Grants Manager to align funding opportunities and volunteer placement, and interest&nbsp;</li></ul>What We’re Looking For:We welcome applicants from all backgrounds and lived experiences, particularly those with experience or interest:&nbsp;<ul><li>Volunteer management or an interest and a passion for volunteers and community engagement</li><li>Experience and proficiency in Word, Publisher, Excel, Canva and social media applications&nbsp;</li><li>Ability to participate in recruitment, joint supervision and interviewing skills</li><li>Passion for working with individuals experiencing poverty, homelessness and mental illness</li><li>Ability to work independently and cooperatively as a member of a multidisciplinary team</li><li>Excellent interpersonal skills with the ability to interact with all levels of staff, residents, volunteers and community partners</li><li>Ability to communicate effectively both verbally and in writing</li><li>Flexibility to volunteer on weekends and evenings to support special events and programming</li></ul>Why Become Our Inaugural Volunteer Coordinator at BPI?• Be part of a grassroots movement creating real change• Contribute to a bold, community-first model of housing and support• Grow your leadership skills in a dynamic, mission-driven environment• Help shape the future of a transformational non-profit in its early stages________________________________________How to ApplyIf you're ready to roll up your sleeves and be a part of something deeply meaningful, we want to hear from you.Please contact us at&nbsp;<a href="mailto:info@bordenplace.org" target="_blank">info@bordenplace.org</a>&nbsp;to express your interest or request more information.

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