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Spark your passion and discover your potential with Aspire Richmond. Join a team that truly cares about what matters to you. Be empowered, challenged and supported as a leader to ignite change!&nbsp;Our roots run deep in the Richmond community with more than 40 years of program delivery and more than 300 employees. We live and breathe inclusion with a strong belief in the importance of grassroots advocacy, deep connections and kindness. We treat our employees with the same care as those that we support. In addition to creating rewarding relationships, you can expect respect, flexibility, significant professional development, comprehensive compensation and career growth with us.Independent Living Consultant (Full Time) – Richmond, BC ($56,881 – $58,851/yearly)As a key member of our Independent Living Team, you will provide services that enable individuals to live independently in their community, with the necessary supports to ensure long-term success. These services are tailored to the specific needs of everyone, and you will work to build a clear and strong natural support systemYOUR IMPACT:<ul><li>Support individuals living independently, or striving for independence, with daily living tasks.</li><li>Assist individuals in planning activities that meaningfully engage them and expand their social networks, community connections, and experiences.</li><li>Provide targeted and meaningful supports that enrich everyone’s chosen lifestyle, with the goal of gradually fading out when appropriate.</li><li>Encourage independent decision-making that is safe and respects the dignity of risk.</li><li>Work independently and as part of a team that values communication, integrity, diversity, and self-advocacy.</li></ul>YOUR CAPABILITIES:<ul><li>Relevant post-secondary education in a related field and at least one year of experience supporting people with developmental disabilities in a similar environment.</li><li>In-depth knowledge of community-based supported living programs for persons with developmental disabilities.</li><li>Advanced computer skills with Microsoft programs (Word, Excel, etc.) and preferably experience with ShareVision.</li><li>Current CPR and First Aid certification, along with a clear Criminal Record Check.</li><li>Valid BC driver’s license and access to a vehicle.</li><li>Strong problem-solving, critical thinking, and communication skills.</li></ul>***&nbsp;This position requires flexibility to work shifts scheduled anytime between 9:00 AM and 7:00 PM, Monday to Friday. ***Aspire Richmond Support Society provides a continuum of care throughout the lifespan of individuals with disabilities. Our services include early intervention for infants and children, child and youth care, adult day and residential programs, employment options, and more.Whether you’re new to the community living field or a seasoned professional, we have a place for you! Our comprehensive professional development opportunities empower you to make a meaningful impact from day one. We are seeking individuals who share our passion for creating a community where everyone belongs—rooted in our core values of trust, openness, fairness, respect, responsiveness, and continuous learning.

Aspire Richmond Support Society

Aspire Richmond

Independent Living Consultant

Christie Ossington Neighbourhood Centre (CONC) is a multi-service community agency committed to supporting individuals facing homelessness, poverty, and systemic barriers. We are currently seeking a Full-Time, Permanent Housing Follow-Up Support Field Supervisor to lead the delivery of mobile case management services for individuals transitioning from homelessness to long-term housing.This role ensures consistent, client-centered service delivery by supervising frontline staff, coordinating referrals, managing a reduced client caseload, and supporting program evaluation and outcomes tracking. The Supervisor plays a key leadership role in helping clients stabilize their housing, improve health and wellness, strengthen life skills, and build long-term independence.Key ResponsibilitiesClient Support &amp; Casework<ul><li>Complete client intakes, conduct home visits, and provide crisis intervention and supportive counseling.</li><li>Develop and monitor individualized case plans to support long-term housing stability.</li><li>Advocate and liaise with landlords, OW, ODSP, COHB, healthcare providers, and community partners.</li><li>Provide life-skills coaching in budgeting, tenant rights, household maintenance, and daily living.</li><li>Maintain accurate and timely case notes and documentation using Salesforce.</li></ul>Team Supervision &amp; Training<ul><li>Provide day-to-day supervision, support recruitment efforts, and participate in interviews.</li><li>Lead onboarding, mentorship, field support, and ongoing training for staff.</li><li>Promote a positive, inclusive team environment based on anti-oppressive principles.</li><li>Support performance management and progressive discipline processes as required.</li></ul>Program Leadership<ul><li>Build and maintain partnerships with housing, healthcare, settlement, and community agencies.</li><li>Facilitate life-skills workshops that promote independence and community integration.</li><li>Lead weekly case conferences to support collaborative service planning.</li><li>Track program outcomes and assist with reporting requirements, including TGRIP.</li><li>Ensure adherence to Hostel Standards, agency policies, and professional conduct guidelines.</li></ul>Qualifications<ul><li>Bachelor’s Degree in Social Work, Psychology, or related human services field.</li><li>3–5 years of program management experience.</li><li>At least 5 years working with vulnerable adults experiencing homelessness, mental health issues, substance use, or related challenges.</li><li>Minimum 2 years of frontline supervisory experience OR equivalent leadership experience with strong service excellence record.</li><li>Knowledge of housing stability models, harm reduction, trauma-informed care, and community development.</li><li>Strong leadership, critical thinking, and conflict resolution skills.</li><li>Experience working within a unionized environment considered an asset.</li><li>Proficiency in documentation, outcome tracking, and case management systems.</li><li>Standard First Aid &amp; CPR certification required (or willingness to obtain).</li><li>Ability to work flexible hours as required.</li></ul>How to ApplyInterested internal candidates should submit a brief expression of interest and updated resume to <a href="mailto:apply.admin@conc.ca" target="_blank">apply.admin@conc.ca</a>&nbsp;by December 20, 2025 with the subject line: “Housing Follow-Up Support Field Supervisor -Bloor” Application. CONC is an equal opportunity employer and strongly encourages applications from equity-seeking communities, including Black, Indigenous, racialized persons, newcomers, LGBTQ2S+ individuals, persons with disabilities, and those with lived experience of homelessness.

Christie Ossington Neighbourhood Centre

Housing Follow-Up Support Field Supervisor

Employment Type: Relief Department:&nbsp;Real Estate and Property Management Union: Included (CUPE Local 2497) Salary:&nbsp;$30/hr&nbsp; File #: 25-REPM-18 (1 Open) Posting Date: December 11, 2025 Posting Close:&nbsp;December 24, 2025 Location: 41 Rose Ave &amp; 502-508 Parliament Position Summary Reporting to the Property Manager, the Maintenance Worker will perform maintenance and repairs in various areas, including electrical, plumbing, carpentry, and general maintenance. The successful candidate will maintain cooperative working relationships with staff and interact positively with our tenant population.&nbsp; Duties and Responsibilities<ul><li>Perform maintenance and repairs in electrical, plumbing, carpentry, and general maintenance. </li><li>Maintain cooperative working relationships with staff and interact positively with tenant populations who have experienced homelessness, mental health, and addiction problems. </li><li>Maintain inventory and take care of tools and equipment. </li><li>Must have a valid driver’s license and reliable vehicle throughout employment. </li><li>Must be able to lift 25 kilograms. </li><li>Knowledge of group processes and dynamics. </li><li>Demonstrated interpersonal and teamwork skills; ability to maintain cooperative working relationships with Housing co-workers and interact positively with the tenant population. </li><li>Demonstrated ability to work independently. </li><li>Demonstrated organizational, time management, and administration skills. </li><li>Proficient in word processing, spreadsheet, and database software applications. </li><li>Ability to communicate effectively in English, both verbally and in writing. </li><li>Ability to communicate verbally and in writing, in languages other than English, an asset. </li><li>Other duties as assigned.&nbsp;</li></ul>Qualifications<ul><li>Minimum Grade 12 education. </li><li>A minimum of 3 to 5 years of relevant experience. </li><li>Good communication and organization skills. </li><li>Working knowledge of building management/maintenance routines, the Ontario Fire Code, and the Ontario Building Code, and ability to ensure that Occupational Health and Safety, WHMIS, and other relevant standards and legal requirements are met. </li><li>Several years experience working with people experiencing homelessness or at risk of homelessness. </li><li>Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness. </li><li>Experience with rental legislation in Ontario. </li><li>Excellent interpersonal skills. </li><li>Knowledge of relevant laws, standards, and guidelines. </li><li>Knowledge of resources and services available in the community. </li><li>Certificates in first aid, CPR, crisis prevention, and intervention are assets. </li><li>Must be qualified to work in Canada legally for the employer. </li><li>Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the agency's operational requirements. </li><li>Must have up-to-date vaccinations against COVID-19 with a vaccine that has been approved for use in Canada.&nbsp;</li></ul>Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process. To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.&nbsp; &nbsp;

Dixon Hall

Relief Maintenance Worker

Terms of Reference – Building Operator &nbsp;<h2>Background&nbsp;</h2>The Delegation of the Ismaili Imamat building, a landmark structure in Ottawa known for its intricate architectural design and state-of-the-art facilities, houses the Diplomatic Office of the Ismaili Imamat in Canada, Aga Khan Foundation Canada (AKFC), and other agencies of the Aga Khan Development Network (AKDN).The building regularly hosts high-profile events, diplomatic engagements, and institutional meetings while also serving as a workplace for several AKDN entities.We require a reliable and professional Building Operator who can ensure the safe, efficient, and smooth functioning of the building, provide excellent service to occupants and visitors, and support event logistics in a limited and well-defined capacity.<h2>Position Summary</h2>The Delegation of the Ismaili Imamat is seeking a Building Operator on a full-time basis. This individual will be responsible for the daily operations, preventive maintenance, vendor coordination, work-order management, and emergency response for a complex institutional facility. The role requires maturity, sound judgment, professionalism, and the ability to work independently while reporting to the Senior Director, Operations. The salary range for this position is between $60,000 and $65,000 per year. The position also includes a comprehensive benefits package that includes health insurance, RRSP contribution, paid time off, and professional development opportunities. We are committed to supporting the well-being and growth of our employees.<h2>Areas of&nbsp;Responsibilities</h2>Building Operations &amp; Maintenance<ul><li>Conduct and document routine inspections of building systems, equipment, and grounds (including roof checks).</li><li>Perform preventive and basic corrective maintenance on HVAC systems, pumps, motors, plumbing, electrical fixtures, and building finishes.</li><li>Monitor and respond to Building Automation System (BAS) alarms; escalate promptly when specialist support is required.</li><li>Ensure that life-safety systems are functioning properly and coordinate required inspections.</li><li>Oversee contractors and service providers, ensuring quality work and adherence to building protocols.</li><li>Maintain accurate records of maintenance tasks, logs, and work orders utilizing joint tools with Senior Director Operations.</li><li>Advise management of emerging issues, risks, or inefficiencies.</li></ul>Vendor &amp; Work Order Management<ul><li>Create, assign, complete, and close work orders.</li><li>Assist in obtaining quotations, scheduling work, and monitoring contractor performance.</li><li>Support procurement processes, including preparing purchase order requests.</li></ul>Emergency Response<ul><li>Serve as after-hours on-call response person.</li><li>Respond to building emergencies (e.g., leaks, alarms, HVAC disruptions) and coordinate specialist support as needed.</li><li>Ensure incidents are documented and communicated.</li></ul><h2>Qualifications &amp; Experience</h2><ul><li>2–5 years of relevant experience in commercial, institutional, or industrial facility operations</li><li>Knowledge of HVAC, mechanical systems, BAS, and life-safety systems</li><li>Experience with preventive maintenance scheduling and documentation</li><li>Strong vendor coordination and communication skills</li><li>Ability to work independently, make sound decisions, and escalate appropriately</li><li>Customer-service orientation with professionalism and diplomacy</li><li>Proficiency with Microsoft Outlook, Teams, Word</li><li>Ability to lead after-hours emergency response</li><li>Some physical effort is required for maintenance tasks</li><li>Criminal Background Check + Vulnerable Sector Check and willingness to undergo additional security screening as needed</li></ul><h2>Assets</h2><ul><li>BES I &amp; II (or equivalent)</li><li>Working at Heights, WHMIS, First Aid</li><li>G-class driver’s licence</li><li>Experience in event-driven institutional environments&nbsp;</li></ul><h2>How To Apply &nbsp;</h2>Qualified applicants should submit a cover letter, resume and the names and contact information of three professional referees&nbsp;via email to&nbsp;<a href="mailto:akfc.hr@akdn.org" target="_blank">akfc.hr@akdn.org</a>&nbsp;indicating the job title&nbsp;“Building Operator”&nbsp;in the subject line.&nbsp;&nbsp;Applications will be reviewed on an ongoing basis. Only shortlisted candidates will be contacted. Please note that applicants must be eligible to work in Canada. The position is based in Ottawa and will require regular presence at the Delegation Building.Deadline for submissions:&nbsp;January 5th, 2026&nbsp;AKFC is committed to advancing gender equality and inclusion through our programming and operations in Canada and overseas. AKFC requires all employees to review and abide by the<a href="https://www.akfc.ca/wp-content/uploads/2017/04/AKFC-Gender-Equality-Policy.pdf" target="_blank">AKFC Gender Equality Policy</a>.&nbsp;AKFC recognizes the importance of&nbsp;<a href="https://www.akfc.ca/wp-content/uploads/2020/12/AKF-Safeguarding-Manual-July-2020-v.2-compressed.pdf" target="_blank">safeguarding</a>&nbsp;and is committed to ensuring it manages a wide range of risks such that beneficiaries, staff, other associates and the organization as a whole are kept safe from harm.&nbsp;AKFC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Aga Khan Foundation Canada

Building Operator

<h2>Senior Director of Operations</h2>Who We AreHabitat for Humanity Greater Ottawa is a registered Canadian charitable organization that brings communities together to help families build strength, stability, and self-reliance through affordable homeownership. We are a land developer, a home builder, a fundraiser, and a mortgage holder. Since 1993, Habitat Greater Ottawa has empowered families and communities in Ottawa and surrounding areas through building safe and affordable homes that provide a solid foundation for local families.&nbsp;In support of our homebuilding operations, Habitat Greater Ottawa operates a retail home improvement store called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials, with all proceeds helping us build more homes for local families.The Habitat Greater Ottawa team is growing! If you’re passionate about building stronger communities and working in a collaborative, engaging, and rewarding environment, please apply today.The RoleThis position offers an exceptional opportunity to develop professionally and contribute meaningfully to an organization with a recognizable, trusted brand and solid reputation. The Senior Director of Operations works closely with the CEO to scale the organization and increase the number of families served per year and is a dynamic and highly motivated member of Habitat for Humanity Greater Ottawa’s leadership team.As part of a growing, supportive, and extremely collaborative team, the Senior Director of Operations will believe in Habitat Greater Ottawa’s vision of a world where everyone has a decent place to call home and be able to inspire others to successfully pursue our mission and expand our programs.&nbsp;Reporting to the CEO, the Senior Director of Operations is responsible for leading Habitat Greater Ottawa’s Operational Planning, Finance, Technology, Human Resources and Facilities. They will foster a positive, high-performance culture while inspiring and driving growth and productivity.Key Responsibilities1. Operational Leadership<ul><li>In collaboration with the CEO, lead the development, execution and monitoring of the annual operational plan.</li><li>Establish a clearly defined and effective course of action for self and others to accomplish short-term and long-term work goals.</li><li>Provide strategic guidance to drive organizational growth, scalability and continuous improvement. </li><li>Oversee daily operations, lead continuous improvement initiatives and ensure alignment across Finance, HR, Technology and Facilities. </li><li>In collaboration with the CEO, develop and execute change management initiatives.</li><li>Serve as a trusted advisor to the CEO and the leadership team providing advice and innovative strategies to ensure operational excellence. </li><li>Provide creative, strategic leadership in operational program development, management and delivery.</li></ul>2. Financial Strategic Management&nbsp;<ul><li>Provide oversight of the finance team, ensuring strong internal controls and compliance with legislation. </li><li>Oversee the annual audit including working papers and ensuring all backup documentation is available.</li><li>Provide financial advice to the CEO on matters of policy, guidelines, and procedures.</li><li>Lead the financial and strategic evaluation of opportunities, partnerships, and initiatives.</li><li>Develop and communicate the short-term and long-term financial implications of opportunities for the organization. </li><li>Develop and present recurring and ad hoc reports for the Finance Committee and Board of Directors.</li><li>Provide staff support and guidance to the Finance Committee and respond to their requests.</li><li>Lead the annual budgeting aligned to the operational plan.</li><li>Oversee the execution and reporting on the annual budget.</li><li>Ensure all government and funder remittances and reports are submitted in a timely and effective manner (including the issuance of charitable receipts; T3010, EHT, WSIB, etc.).</li><li>Evaluate and provide financial analysis and insight related to development of new opportunities and to ensure long-term financial sustainability.</li><li>Oversee the work of the Director of Corporate Services.&nbsp;</li></ul>3. Human Resources<ul><li>In collaboration with the CEO, align staff performance metrics with the operational plan and ensure an effective performance appraisal process is in place. </li><li>Oversee HR policies, ensuring compliance with legislation and consistent application across the organization. </li><li>Foster a collaborative, inclusive and high-performance culture. </li><li>Oversee the work of the Administrative Coordinator and Volunteer Coordinator.</li><li>Oversee all staff internal communications.</li></ul>4. Facilities&nbsp;<ul><li>Oversee the management of all Habitat facilities including ReStores and offices.</li><li>Oversee property management contracts for all Habitat facilities.</li><li>Manage the negotiations and legal requirements for any new facilities.</li></ul>5. Technology<ul><li>Provide strategic oversight and direction over Habitat Greater Ottawa’s IT systems and architecture.</li><li>Manage the technology budget for the organization.</li><li>Secure and oversee the management of any outsourced technology service providers.</li><li>Ensure cybersecurity measures are implemented and staff are compliant with policies.</li><li>Ensure all technology policies are current and aligned with best practices.&nbsp;</li></ul>Note:&nbsp;This job description is a profile summary of the job and not a complete listing of duties. Other related duties may be assigned. Additional duties or a change in duties does not warrant a substantial change in the job.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge and Skills RequiredTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Senior Director of Operations is a mission-focused, seasoned, strategic, and process-minded leader with experience scaling an organization, leading staff, and developing a performance culture among a group of diverse individuals. They are a leader who can help others deliver measurable results that make Habitat Greater Ottawa’s vision a reality. Importantly, the successful Senior Director of Operations will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. The following competencies are required:<ul><li>Post-secondary education in Business, HR, Accounting, Finance or Financial Management.</li><li>CPA designation (active or inactive).</li><li>A minimum 5+ years of progressive experience in management.</li><li>Demonstrated people management experience.</li><li>Demonstrated progressive experience in project management.</li><li>Strong working knowledge of other operations functions including, operational planning, human resources, IT, facilities.</li><li>Ability to organize and manage a diverse range of assignments and projects with high efficiency, attention to detail and analytical skills.</li><li>Excellent communications skills, both oral and written in English.</li><li>Excellent executive and/or governance management skills.</li><li>Strong interpersonal skills with the ability to foster collaboration and to work as part of a team or independently with minimum supervision.</li><li>Excellent skills in Microsoft Office Suite products: Excel, Word, Outlook, PowerPoint) SharePoint.</li><li>Experience with ADP and QuickBooks.</li><li>Proficiency with Raiser’s Edge would be considered an asset.</li><li>French language proficiency would be an asset.</li><li>Ability to maintain a flexible schedule, including some evenings and weekends, with access to vehicle.</li></ul>Working Conditions<ul><li>The successful candidate is expected to work/live in Ottawa and/or the surrounding area. </li><li>Due to the nature of this role, the incumbent must be available to work onsite at 3 Iber Road. Parking is available at no cost. Due to the nature of the organization, it can be expected at times to travel to the office, ReStores, and our build site.</li></ul>The salary band for this role is between $108,000 and $130,000 per annum based on experience. Habitat Greater Ottawa also offers a comprehensive health benefits plan, vacation and flexible personal days.To ApplyIf this opportunity intrigues you and relates to your experience, then we want to hear from you. Please take the time to tell us about yourself in a unique cover letter – we want to hear your story – your background, your accomplishments, and why this role is a good fit for you and your career at this time. Please submit a cover letter and resume to&nbsp;<a href="mailto:admin@habitatgo.ca" target="_blank">admin@habitatgo.ca</a>.&nbsp;You must be legally allowed to work in Canada to be eligible for this position. Please note that not all applications will be acknowledged. Only those selected for an interview will be contacted directly.&nbsp;Habitat for Humanity Greater Ottawa endeavours to create a work environment where we capitalize on the diversity of ideas, experiences, skills and talents of our employees, thereby making us better able to serve our many diverse communities.&nbsp; We will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of&nbsp; race, colour ancestry, creed, place of origin, ethnic origin, citizenship, sex (including pregnancy, gender identity), sex (including pregnancy, gender identity), sexual orientation, age, marital status, family status, disability, receipt of Public Assistance, or any other legally recognized protected basis prohibited by applicable law.&nbsp;Please contact us in confidence and provide notice in advance if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.&nbsp;

Habitat for Humanity Greater Ottawa

Senior Director of Operations

Help Shape the Future of New Home Construction!&nbsp;Are you a builder passionate about Ontario’s new home building industry and eager to make a meaningful impact? Join the Home Construction Regulatory Authority’s (HCRA) <a href="https://www.hcraontario.ca/about/consumer-advisory-council/" target="_blank">Industry Advisory Council (IAC)</a>!&nbsp;Your Role and Impact:&nbsp;The IAC plays a vital role in providing independent, non-partisan advice to the HCRA’s Board of Directors on emerging issues in the new home construction sector. As a member, you’ll help support a continuously improving homebuilding industry and strengthen confidence in Ontario’s new home marketplace.&nbsp;Why Join?&nbsp;Make a difference: Help identify and provide insight on emerging issues and challenges affecting the new home construction sector in Ontario.&nbsp;Strengthen the homebuilding industry: Offer advice to enhance industry awareness and engagement, and contribute ideas that improve service delivery, policies, and procedures across the sector.Connect and collaborate: Share the perspectives of builders and professionals from across the province while collaborating with a diverse group of respected peers representing Ontario’s home construction industry.&nbsp;Who We’re Looking For:&nbsp;We’re seeking professionals with experience in:&nbsp;<ul><li>Small, medium, large, or high-rise building operations</li><li>Custom home building</li><li>Supervising day-to-day construction&nbsp;</li><li>Overseeing customer service for licensed builders&nbsp;</li></ul>We welcome applicants who reflect Ontario’s geographic and professional diversity. Members are expected to demonstrate integrity, professionalism, and have strong interest in supporting HCRA’s mandate in upholding consumer protection.&nbsp;To learn more about this opportunity, please see the <a href="https://www.hcraontario.ca/wp-content/uploads/2025/01/Industry-Advisory-Council-Terms-of-Reference-1.pdf" target="_blank">IAC Terms of Reference</a>.&nbsp;Application Process:&nbsp;To apply, please submit a cover letter and resume by December 12, 2025. In your cover letter, please highlight the criteria from the terms of reference that align with your background, skills, and experience.&nbsp;You can either apply directly to this post or submit your application to <a href="mailto:stakeholder.relations@hcraontario.ca" target="_blank">stakeholder.relations@hcraontario.ca</a>.&nbsp;&nbsp;What's Next:&nbsp;Successful applicants will be contacted to advance to the next stage, which will involve a virtual interview. The HCRA will reach out to applicants selected for this exciting opportunity.&nbsp;Apply now to make a positive impact on Ontario’s new home building industry!&nbsp;

Home Construction Regulatory Authority (HCRA)

Industry Advisory Council (IAC) – Volunteer Position

Position Summary:The&nbsp;Intensive Housing Case Manager&nbsp;is responsible for fulfillment of the Intensive case management and housing responsibilities of the&nbsp;Intensive Housing Case Management Services Program&nbsp;within Peel Region. The program uses a collaborative approach across community, health and social service sectors in the development and implementation of individual plans of care that promote improved wellbeing for clients who are homeless or at risk of homelessness. Clients are most often seen in a home or community setting.Job AccountabilitiesSupervision and Case Management<ul><li>Supervision of a caseload of individuals experiencing health challenges and homelessness</li><li>Conduct weekly face-to face visits and maintain ongoing phone and email</li><li>ICMs are to conduct meetings with clients once a week and visit rental units at least once a month.</li><li>Meet with clients in home or community</li><li>Aim to work with each client for a 6-month period (extensions may be granted for 2 additional 6-month periods if the client is actively participating in a case plan and requires frequent and intensive level case management). If a client no longer requires intensive case management, they are to be referred to other supports and services in the</li><li>Help clients achieve an optimum quality of life through developing case plans, enhancing life skills, addressing physical and mental health needs, engaging in meaningful activities, and building social and community</li><li>Conduct testing and/or assessments of participants to clarify need</li><li>Work with team in a wraparound model to implement plan of care utilizing appropriate strategies and interventions</li><li>Assess client need and make effective referrals</li><li>Supporting individual’s involvement in decision-making processes</li><li>Providing emotional and practical support</li><li>Creating, and supporting, community development initiatives with tenants</li><li>Facilitating life-skills development</li><li>Intervening in, and de-escalating, crises and conflicts</li><li>Providing referral to, and collaborating with, appropriate health and community social services</li><li>Participating in evaluation, planning, group meetings and supervision</li><li>Actively recruit and work with local landlords and property owners to facilitate successful housing solutions</li><li>Assisting individuals to achieve successful tenancy outcomes</li><li>Act as the first point of contact for landlords as required, providing information, education, and support regarding housing issues to maintain successful</li><li>Support landlords by troubleshooting and problem-solving issues related to tenancies and provide conflict resolution in partnership with client to avert potential eviction</li><li>Establish and maintain positive relationships with service providers and landlords; regular contact, responding quickly to concerns, assisting/facilitating problem solving</li></ul>Documentation/Administrative<ul><li>Ensure case management practices, as outlined in Minimum Standards, are adhered to including all documentation to be complete and properly recorded</li><li>Maintain client file in a timely and efficient manner; assessments, notes, reports, statistical information .</li><li>Provide data and reporting to ROP as</li><li>Compile and provide biweekly and monthly statistical data</li><li>Maintain a solid working relationship with all existing partnerships</li><li>Participate in appropriate community committees as a representative of the agency</li><li>Maintain proper record keeping for any expenses incurred on behalf of clients</li></ul>&nbsp;Working Conditions and Environment<ul><li>Maintain workplace confidentiality and work within the policies and procedures as outlined, while respecting the mission, vision and principles of the agency</li><li>Conduct self with integrity and respect as it applies to the role as an employee representative of the agency</li><li>Work in a spirit of congeniality with all staff</li><li>Maintain a current understanding of resources/services available in the community which could be of assistance to the clients</li><li>Ability to comply with deadlines as directed by management</li><li>Demonstrate effective time management and an ability to refocus after interruptions from co- workers, clients and management</li><li>Participate in team meetings and other committees as needed</li><li>Participate in relevant training opportunities in order to keep skills and outlook current/effective</li><li>Provide supervision to student placements and/or volunteers as requested by manager</li><li>Represent the agency at community events, public speaking engagements, etc. at the direction of management</li><li>Travel required in the Region of Peel and occasionally to Toronto and surrounding areas</li><li>Meet with clients in the community and/or their place of residence</li><li>Direct work with the collaboration agency representatives, community partners, landlords and others</li></ul>Qualifications<ul><li>Completion of post-secondary education in a related field</li><li>A minimum of 2 years case management experience is preferred</li><li>Excellent communication skills both oral and written and computer literacy</li><li>Reliable Judgment and maintenance of boundaries is required when dealing with clients and other service providers</li><li>A valid license with access to own vehicle required as this position will routinely meet with clients in a community setting</li><li>Knowledge of and proficiency in current approaches for adult mental health and addictions, and client centered principles</li><li>Experience working with individuals with addictions issues, rent supplement subsidies, and private sector</li><li>Demonstrated conflict resolution and crisis prevention/intervention skills an asset</li></ul>

John Howard Society Peel-Halton-Dufferin

Intensive Housing Case Manager

INTERNAL/EXTERNAL JOB POSTING&nbsp;REPORTS TO: SHELTER MANAGER&nbsp;DEPARTMENT: SHELTER PROGRAMHOUSING SOCIAL WORKER (MATERNITY LEAVE – 18 MONTH CONTRACT)As the Housing Social Worker, you provide housing supports for high need shelter clients and high need adults referred by the Settlement Social Worker, using a Housing First and trauma-informed approach to support their housing needs.You ensure services are delivered from an integrated anti-racism, access, and equity framework, while providing coordinated case management and trauma-informed assessments for youth in the Shelter and Skills for Life programs and integrating the use of trained Interpreters to support all service participants in the provision of programs and services.You represent the organization in authorized housing networks for clients and shall participate in outreach and community development activities in a manner that is in compliance with the Code of Conduct and ethics of the organizationKey Responsibilities include&nbsp;1. Plan the program:• Develop a work plan to provide counseling and housing support to all clients in the Shelter Program, and contribute to program planning by identifying gaps in services and communicating them to the Shelter Manager for the development of new program initiatives• Participate in direct service networks, coalitions, and partnerships with organizations to promote the program and ensure clients receive stable housing supports while in the shelter and upon discharge into the community.2. Implement the Program:Crisis intervention and Supportive Counselling• Provide crisis intervention and counselling supports related to mental health, addictions, and other complex issues, while developing and implementing individual goals for housing stabilization and offering counselling including brief counselling and solution-focused interventions.• Facilitate trauma assessments, develop treatment plans as needed, and deliver orientation workshops on housing options and related legislation such as Ontario Works, ODSP, the Tenant Protection Act, and housing benefit programs.Housing Support &amp; Coordinated Case Management• Complete housing intake and assessments to identify housing needs, and provide information-based counselling on housing options, financial/budgeting issues, and barriers to housing.• Assist shelter clients to access and secure permanent or supportive housing by liaising with landlords, meeting clients at scheduled appointments, and escorting them for housing searches and viewings as needed.• Complete applications for income support and housing benefit programs.• Provide coordinated case management with internal and external stakeholders, including liaison, referrals, and advocacy to ensure continued support and housing stabilization.• Facilitate access to community resources, including escorting clients to the Furniture Bank and providing community mapping in collaboration with the Outreach Social Worker3. Administers the program&nbsp;• Maintain client files, case notes, and documentation in compliance with organizational policy, legal standards, and confidentiality requirements.• Maintain a daily log and appointment calendar for clients and housing networking meetings.• Ensure accurate reports, service statistics, and timely submissions to meet organizational and funder requirements, including compiling data from the Outreach Social Worker and Housing Counsellor for quarterly reports.• Maintain accurate records for tokens and program expenses in accordance with organizational financial policies.• Maintain an up-to-date registry of housing options and current client resources, including TTC maps, alternative housing resources, and online housing information/apps.4. Control the Program• Complete reports on time as required by the funder and communicate any program activity risks or unresolved complaints to the Shelter Manager for follow-up and investigation.5. Community Relations, Advocacy and Public Education• Establish positive working relationships and collaborative partnerships with community groups, landlords, hospitals, community health and social work networks, and other organizations to support the organization’s housing goals.• Represent the organization through participation in research networks, public speaking engagements, and community coalitions to educate the community on refugee housing issues and enhance the organization’s profile.6. Social Justice and Anti Racism, Access and Equity• Keep abreast with social justice issues especially as they affect refugees to ensure the advancement of their issues from an anti-racism, access and equity framework both in the internal and external community of the organization.7. 7.General• Comply with agency policies, Code of Conduct, and health and safety; collaborate with Shelter teams; attend meetings and training; mentor students and volunteers; and assist with other duties as requiredEducation• Minimum Bachelor of Social Work• Proof of current Social Work registration in Ontario College of Social Workers and Social Service Workers (OCSWSSW)• Proof of relevant certificate training from a recognized institution around trauma counseling, addictions, mental health related to refugees.Knowledge, Skills and Competencies• Knowledge of client groups – adults, youth and separated youth requiring high need supports• Working knowledge of IRPA, Mental Health Act, TPA, Ontario Works and related procedures• Knowledge of refugee law, the refugee determination process, and settlement-related population issues such as torture, sexual assault (in childhood and adulthood), violence against women and children, homophobia and transphobia, terminal illnesses including HIV/AIDS, issues affecting separated youth, and identity politics.• Knowledge of housing issues including Landlord-Tenant legislation and legal processes.• Competency in therapeutic methods and knowledge of case coordination and case management application.• Knowledge and ability to apply an integrated anti-oppression framework to community development and systemic legal advocacy• Issue management and conflict resolution.• Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.• Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations through effective case managementExperience• Three to five years of progressive experience as a social worker in a diverse client environment• Experience in Housing Help an asset.Working Conditions:• Usually works in an office environment, but the mission of the organization may sometimes take the Housing Social Worker to non-standard workplaces.Other&nbsp;Rate: $31.97/hour (2025 rate)&nbsp;Hours: 37.5 hours, Monday to Friday, 9:30am to 5pm but may occasionally be required to work flexible hours such as late evenings or weekends to accommodate various client activities.

Sojourn House

Housing Social Worker(Maternity Leave -18 Month Contract)

DRUMLIN CO-OPERATIVE HOMESPosition:&nbsp;Housing Co-op ManagerLocation:&nbsp;Brantford, OntarioDeadline:&nbsp;December 22, 2025ABOUT US…&nbsp;Established in 1989 in the city of Brantford, Ontario Drumlin Co-operative Homes Inc. is a 91 unit townhouse style housing co-operative providing a safe and respectful living experience for families. We are a Federal ILM housing co-op and operate as a non-profit organization. We are a member co-op of the Central Ontario co-operative Housing Federation (COCHF) and the Co-operative Housing Federation of Canada (CHF CANADA). The daily operation of the co-op is led by a Manager who is accountable to a ten-member board of directors. All members of the co-operative support the ongoing successful operations of the housing co-op.&nbsp;After more than two decades in the role, the Manager is retiring from this role leaving a legacy of solid governance and member care.&nbsp; This change of personnel makes space to welcome a new onsite operational leader who will continue to manage the short and long-term needs of the co-op to support its continued vibrant sustainability.&nbsp;ABOUT THE ROLEThe Co-op Manager is responsible for the day-to-day operations, site management, financial activities, and maintenance of the co-op. &nbsp;The Manager works within the guidelines and provisions of all applicable policies and procedures, including the Co-op Corporation Act and the Bylaws, and subject to the direction of the board of directors. The Manager acts as an agent of the board by providing resources and information for decision-making. The Manager is also responsible for the direction and supervision of a part-time Administrative Assistant and other persons contracted or employed by the co-op for any purpose.&nbsp;CORPORATE RESPONSIBILITIES:<ul><li>Maintain corporate records of the co-op as required by the Co-operative Corporations Act of Ontario (the Act).&nbsp;</li><li>File reports and notices with government agencies as required.</li><li>Administer the co-op by-laws, policies, and procedures and act as an agent of the board in legal proceedings and with government agencies, auditors, community and sector organizations.</li><li>Assist the board in establishing objectives, goals, by-laws, management procedures and other basic controls required for the effective management and operations of the co-op.</li><li>Prepare statistical reports as requested for government agencies, board, etc.&nbsp;</li><li>Prepare agendas for board and member’s meetings, in consultation with the board.</li><li>Attend board meetings and member’s meetings. Take minutes and make reports as required.</li><li>Negotiate and execute contracts on the co-op’s behalf as authorized by the board.</li><li>Research, plan, and assist in the initiation of new services and programs for members, as directed by the board.</li><li>Attend Annual General Meetings, evening board meetings, and other educational events when necessary.</li></ul>OFFICE ADMINISTRATION RESPONSIBILITIES:<ul><li>Retain open office hours as scheduled.</li><li>Handle all internal and external inquiries and communication.</li><li>Maintain all records pertaining to by-laws, policies, procedures, agendas, reports, and minutes.</li></ul>FINANCIAL MANAGEMENT:<ul><li>Retain and manage all transaction records including paid and due invoices, cheque records, bank deposit records, arrears for delinquent accounts.</li><li>Prepare all documentation for financial and banking transactions.</li><li>Prepare the annual co-op budget in consultation with the board.&nbsp;</li><li>Ensure monthly financial statements are prepared for board approval.</li><li>Develop and enforce internal controls to maximize protection of company assets, policies, procedures, and workflow.</li><li>Work with the auditors to prepare and complete the annual audit process.&nbsp;</li><li>Oversee subsidy funding, grant applications and funding proposals as required.</li></ul>MAINTENANCE COORDINATION:<ul><li>Participate in emergency maintenance coordination for the site.</li><li>Submit maintenance quotes to the board of directors for review.</li></ul>QUALIFICATIONS:<ul><li>A minimum of 5+ years of proven experience in co-op housing management and/or multi-unit residential management role.</li><li>Degree or diploma in Business Administration, or Property Management, or equivalent experience in a related field.</li><li>Excellent demonstrated communication skills and interpersonal skills.</li><li>Financial and general business operations acumen with hands-on experience in overseeing daily financial transactions, budget planning and financial analysis.</li><li>Strong time management and organization skills.</li><li>Demonstrated effective problem solving and critical thinking skills.</li><li>Experience in roles requiring a high level of reliability, accuracy, and attention to details.</li><li>Proven ability to maintain confidentiality and a professional business demeanor.</li><li>Experienced computer user, with an emphasis on MS Word, MS Excel, MS PowerPoint, and MS Outlook.</li><li>Proficiency in NewViews an asset or similar property management software platform.</li></ul>This is a permanent, full-time salaried position located in Brantford, Ontario with a competitive salary based on experience and qualifications. Benefits include a retirement savings contribution and a comprehensive group health insurance plan. Drumlin Co-operative Homes Inc. &nbsp;is committed to diversity in its governance and its staffing. The Drumlin Co-operative Homes Inc. &nbsp;will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.The deadline for applications is December 22, 2025.&nbsp;We thank all applicants for their submission but only those candidates selected for an interview will be contacted. No phone calls please. Interested candidates should submit their resume and a covering letter.&nbsp;

Sonia Byrne & Associates

Housing Co-op Manager

Baldwin Housing and Community Support Program is seeking a Community Support Worker - 6 Month Contract - to provide instrumental support services to individuals aged 16 or older who have a serious mental illness/concurrent disorder. Services will be provided within a framework of a client-centered rehabilitation model. The community support worker will work collaboratively with the team and other mental health service providers to increase the functional abilities and independent living of residents of the Baldwin Housing and Community Support Program. The Community Support Worker will perform a continuum of functions, including developing support plans with clients, client, and systems advocacy, symptom management, life skills teaching, supportive counselling, family support, and crisis support. The Community Support Worker provides support within our residential setting and in the Community with individuals living independently. The community support worker may provide on-call support and, at times, works flexible hours.Qualifications:Candidates must have a college diploma/university degree in social service worker or social work with experience in the mental health field and/or addictions and housing. Candidates must be registered or eligible for registration in a professional college or association. Candidates must have a valid driver’s license and a reliable vehicle for use in this position. The ability to provide French-Language services is an asset.&nbsp; The Canadian Mental Health Association (CMHA), Hamilton Branch is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous Peoples and persons with disabilities. CMHA Hamilton will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilites Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.We thank all who apply, but only those selected for interview will be contacted. If the posting is still active, we will be accepting applications.

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