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DepartmentService Operations Support and OptimizationReports toManager Clinical Quality and TrainingJob typeFull-Time, Permanent, Remote &nbsp;working onlyLocationOntario or Quebec BasedPosting period toSunday October 19, 2025 - Due to large volumes of applicationsThe opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a &nbsp;full-Time, permanent, remote &nbsp;working only to join the Clinical Operations team to help give more young people’s feelings a place to go. Reporting to the Manager Clinical Quality and Training, the successful candidate will perform a key role in developing and implementing evaluation and measurement processes that enhance the effectiveness of clinical services and supports evidence-based decision making in accordance with the mission, vision values and established protocols of the Company. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!The responsibilities<ul><li>Responsible for the first-tier reviews of calls, chats and texts, and reports findings to management to help ensure quality of contacts and develop frontline performance</li><li>Identifies staff and management whose practice and documentation requirements do not meet expectations and requirements</li><li>Assists in the review of compliance initiatives, including operations, and supports the improvement of internal controls within the KHP counselling and texting departments</li><li>Understand, interpret, and coordinate quality and performance improvement activities, draft procedures and operational guidelines, perform data collection and reporting, and support compliance with regulatory requirements, best practices, and risk management activities</li><li>Responsible for the identification of risk areas and the interpretation and implementation of contract requirements to ensure compliance with applicable laws and regulations. Report findings, recommend improvements and corrective actions</li><li>Anonymizes client records and counselling and texting transcripts for data reporting as assigned</li><li>Ensures required Quality Assurance data is being collected and reported (review of calls and transcripts, systematic reviews of counselling and texting infrastructure and process flows)</li><li>Provide feedback to the counselling managers regarding probationary and annual staff reviews and status of performance improvement plans when indicated</li><li>Identify and implement (where possible) system and process improvements to enhance frontline training and/or QA work</li><li>Participate in team meetings and lead calibration sessions with peers and across clinical teams</li></ul>&nbsp;The qualifications<ul><li>Post-secondary diploma/degree in healthcare or related field, or demonstrated related abilities through experience and education &nbsp;&nbsp;</li><li>Applied knowledge of brief solution focused therapy and / or single session therapy. &nbsp;&nbsp;</li><li>Non-profit or social services experience preferred &nbsp;&nbsp;</li><li>Knowledge of laws and services directly affecting the lives of children and youth in Canada. &nbsp;&nbsp;</li><li>Possess an acceptable "Vulnerable Person Sector Criminal Reference Check" prior to starting employment. &nbsp;&nbsp;</li><li>Possess a current “Police Reference Check” prior to starting employment. &nbsp;&nbsp;</li><li>Priority will be given to those who are fluently Bilingual, French and English</li><li>Priority will be given to those with 2+ years’ experience in Texting</li></ul>&nbsp;Requirements&nbsp;<ul><li>As this is a remote position, you must have stable internet and telephone lines and a workspace that promotes confidentiality and minimizes distractions. </li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work </li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check” </li><li>Ability to travel to KHP offices as required</li></ul>&nbsp;You’ll already have the following&nbsp;<ul><li>Experience in Counselling and/or Texting, performing at a high level of Quality</li><li>A Strong Performer or higher on a previous Performance Appraisal if internal</li><li>Detail orientated and strong analytical skills &nbsp;&nbsp;</li><li>Interpersonal and communication skills (oral and written) &nbsp; &nbsp;</li><li>Excellent time management skills &nbsp;&nbsp;</li><li>Team player who can work independently &nbsp;&nbsp;</li><li>Proficiency in the Microsoft Office suite of products</li><li>Demonstrated self-reflective practice &nbsp;&nbsp;</li><li>Knowledge of continuous quality improvement &nbsp;&nbsp;</li><li>Ability to adapt to both the ever-changing client and organizational needs &nbsp;&nbsp;</li><li>Demonstrated commitment to best practice and quality improvement &nbsp;&nbsp;</li><li>Commitment to the vision and goals of the organization &nbsp; &nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.&nbsp;Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee&nbsp;Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Bilingual Quality Evaluation Specialist

About Us:Vibrant Community Health (“Vibrant”) is driven by a strong commitment to community and a client-centred approach that aims to improve the quality of life and health outcomes for individuals living in North Toronto, especially those who are vulnerable and face complex challenges and systemic barriers to care such as individuals living with physical disabilities, social isolation, members of racialized communities and older adults.Located in a restored, accessible heritage building at the heart of Yonge &amp; Eglinton, Vibrant offers a welcoming and inclusive workplace where your work has purpose and your impact is felt throughout the community.Position Overview:The Health Promoter implements and oversees health promotion programming and outreach for Vibrant’s target populations. The Health Promoter implements and oversees health promotion programs that support health education and provide leadership development and capacity building opportunities. In addition, the Health Promoter will support outreach initiatives in the community as a member of an interdisciplinary team.In this role, you would contribute to an integrated team-based model focused on creating impactful care pathways and setting new standards in patient care. You will be pivotal in fostering an inclusive healthcare setting where equity-deserving people living with physical disabilities or other complex health issues experience the highest quality access to care. By joining us, you will be part of a continually improving, supportive, and collaborative ecosystem that prioritizes clinical professional growth and development. Together, we aim to address our community's healthcare needs and advocate for systemic changes that promote health equity and inclusivity.&nbsp;Date Posted: Oct 01, 2025 Location: On-Site, 2398 Yonge Street (Yonge and Eglinton); Other sites as requiredPosition Status: Regular Full-Time Department: Health Services, Allied HealthHours of Work: 35 hours weekly FTE Status: 1.0Weekday Shifts Required: Days &amp; Evenings Weekend Shifts Required: N/ASalary Range: $65,049.93-$78,384.01 Statutory Holidays Required: N/AUnion Status: UnionizedBenefit Entitlement: Benefits and HOOPP Positions Available: 2Summary of Duties<ul><li>Plan, deliver, and evaluate health promotion programming and community initiatives. Programs may include individual and/or group teaching, health education workshops, peer leadership groups, and community initiatives.</li><li>Actively participates in the development and implementation of outreach strategies that engage people with physical disabilities and other target populations.</li><li>Networks and works collaboratively with community groups to strengthen and expand health promotion programming for all three target populations.&nbsp;</li><li>Liaise with community partners and maintain positive community relationships.</li><li>Collaborate with health promotion team and other staff, as appropriate, to support overall administration and delivery of health promotion programming for all three target populations.</li><li>Participate in the orientation and new training of staff, students and volunteers, as may be required.</li><li>To support the Consumer Advisory Committees.</li><li>Collaborate with health promotion team and other staff, as appropriate, to support overall administration and delivery of barrier free health promotion programming.</li><li>Maintain volunteer statistics as directed.</li><li>Participate in agency's staff and team meetings, as required.</li><li>To collect and input data for personal development groups and community initiatives using the electronic medical record.</li></ul>Qualifications/Skills<ul><li>Graduate degree from a recognized university in health promotion, social work, or a related discipline, or a combination of undergraduate degree and significant work experience.</li><li>Minimum 3 to 5 years health promotion/education experience within a community-based setting.</li><li>Demonstrated ability, commitment to and knowledge of the community health care model including the social determinants of health and harm reduction principles.</li><li>Experience working in peer education and/or with volunteers, including outreach and recruitment.</li><li>Excellent communication and group facilitation skills, experience and demonstrated knowledge of health promotion and education, program design, implementation and evaluation.</li><li>Demonstrated experience in community outreach and program promotion.</li><li>Experience networking and working collaboratively with local agencies, community groups and schools.</li><li>Demonstrated ability to deal effectively with crisis and conflict, and to maintain appropriate boundaries.</li><li>Proficiency in the use of computers and various software applications, including experience using Electronic Health Record Systems (EHRs)</li><li>Experience using PS Suite is an asset</li><li>Experience with documentation related to case management and data collection.</li><li>Demonstrated ability to work independently and as part of an interprofessional team</li></ul>Please click the button below to apply.APPLY NOW: <a href="https://vibrantcommunityhealth.ca/health-promoter" target="_blank">https://vibrantcommunityhealth.ca/health-promoter</a>We sincerely thank all applicants; however, only those selected for an interview will be contacted.Vibrant Community Health is committed to following the principles of dignity, independence, and equal opportunity in the delivering of its goods and services and fostering an inclusive environment for our clients, volunteers, and staff. We welcome and encourage applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others with the skills and knowledge to productively engage with diverse communities.Vibrant Community Health is committed to providing accessible employment practices that are compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate in the hiring process, please contact <a href="mailto:careers@vibrantch.ca" target="_blank">careers@vibrantch.ca</a>.

Vibrant Community Health

Health Promoter

We’re Hiring: Registered Nurse – Black Reproductive Health Initiative (BRHI)Are you deeply committed to reproductive justice, youth-centered care, and health equity for Black communities? Are you a Registered Nurse with lived experience rooted in Black health equity? Do you want to join a Black health team working to make a difference in Black health outcomes?&nbsp;As a member of our BRHI clinical team, you’ll help break down systemic barriers by providing holistic, trauma-informed care that centers Black youth, particularly those navigating intersecting oppressions related to race, gender identity, and socioeconomic status. The BRHI clinical team is rooted in reproductive justice principles, working to decrease the&nbsp;systemic barriers and reproductive trauma Black youth experience.&nbsp;ABOUT USPlanned Parenthood Toronto (PPT)&nbsp;is a fully accredited community health centre that provides primary health care services to youth 13 to 29 years as well as health promotion programming, education, training and research to improve the health and well-being of Toronto’s diverse communities. For more information about PPT and our programs and services, visit our website:&nbsp;<a href="https://ppt.on.ca" target="_blank">https://ppt.on.ca</a>.ABOUT BRHIThe Black Reproductive Health Initiative (BRHI) is more than a clinical program—it’s a community-driven movement toward justice and healing. BRHI aims to:<ul><li>Expand early access to culturally responsive sexual and reproductive health services through youth-focused clinics in North York and Scarborough</li><li>Improve health literacy and empower Black youth (including Black non-binary, and trans youth) with tools to navigate conditions like PCOS, fibroids, HIV/STBBIs, and mental health challenges</li><li>Build supportive networks through the leadership of our Black Youth Advisory Committee and partnerships with agencies like Black Creek CHC, TAIBU, and North York Women’s Shelter</li><li>Connect youth to holistic care, offering seamless attachment or referral to primary and specialized services</li></ul>

Planned Parenthood Toronto

Registered Nurse – Black Reproductive Health Initiative

JOB TITLE: Health Equity Promoter – Black Health TeamLOCATION: Hybrid - Downtown (36B Prince Arthur Avenue), North York (940 Sheppard Ave West), and ScarboroughSTARTING SALARY: $53,906.29FTE STATUS AND HOURS: 1.0 FTE; 37.5 hours per week (some evenings and weekends may be required)DURATION: 2-Year ContractREPORTS TO: Director of Community ProgramsBARGAINING UNIT: OPSEU Local 5115DEADLINE TO APPLY: October 14, 2025 Planned Parenthood Toronto is a fully accredited community health centre that provides primary health care services to youth (13 to 29 years) as well as health promoï¿½on programming, educaï¿½on, training and research to improve the health and well-being of Toronto’s diverse communiï¿½es. We are currently seeking a Health Equity Promoter – Black Health Team to work 37.5 hours a week Planned Parenthood Toronto (PPT) became a registered charitable organizaï¿½on and began providing direct sexual health services in 1969. In 1983, PPT opened the House Teen Health Centre for youth aged 13 to 25 and in 1990, PPT became a licensed Community Health Centre. PPT does the following: With youth aged 13-29: • Provide primary care, gender-affirming care, mental health services and sexual health services including abortion care, • Deliver community, wellness and peer-support educaï¿½on programs,&nbsp; • Conduct community-based research,&nbsp; • Provide comprehensive, accurate, youth-friendly sexual health informaï¿½on on<a href="http://www.TeenHealthSource.com" target="_blank">www.TeenHealthSource.com</a>. Within the system: • Collaborate with other youth-serving organizaï¿½ons and partners,&nbsp; • Advocate for youth-focused legislaï¿½on, policy and pracï¿½ces related to sexual andreproducï¿½ve health care, overall health and well-being,&nbsp; • Influence public opinion about sexual and reproducï¿½ve jusï¿½ce.PPT’s programs and services are co-designed by youth, anchored in peer engagement and educaï¿½on and delivered creaï¿½vely using digital tools and technology. POSITION OVERVIEW The Health Equity Promoter is a core part of PPT’s Black Health Team which includes the Black Reproducï¿½ve Health Iniï¿½aï¿½ve and the Black 2SLGBTQ+ Mental Health Iniï¿½aï¿½ve. This role works closely with the Manager of Health Equity, reporï¿½ng under the Director of Community Programs, and will assess community health needs, develop, implement and evaluate health promoï¿½on programming provided by Planned Parenthood Toronto. They will work from our main Toronto office and be responsible for developing programming and facilitaï¿½ng workshops offsite across the GTA, with a specific focus on our mobile or satellite spaces in North York and Scarborough. Informed by social jusï¿½ce, community development, health equity and the social determinants of health, this posiï¿½on works to empower Black youth through engaging, trauma-informed educaï¿½on and peer- based mental and reproducï¿½ve health programs. This posiï¿½on requires a meaningful understanding of Reproducï¿½ve Jusï¿½ce and the specific impacts facing Black, racialized and 2SLGBTQIA+ youth. This role also involves working with a Black Youth Advisory Commitee to create capacity building resources for service providers working with Black and QTBIPOC youth. The successful candidate will have demonstrated experience championing culturally safe approaches to health equity through data-informed program design, advocacy, and systems change. Central to this posiï¿½on is building relaï¿½onships with community stakeholders and providing educaï¿½on and resources that address social determinants of health, with a focus on heath inequiï¿½es impacï¿½ng Black youth. RESPONSIBILITIES • Through community consultaï¿½ons and needs assessments, work with Black and racialized youth to idenï¿½fy emerging needs and trends with respect to their sexual and reproducï¿½ve health. Conduct outreach acï¿½viï¿½es to engage underserved communiï¿½es, idenï¿½fy health equity needs, and promote available resources. • Develop and deliver culturally relevant health educaï¿½on programs and workshops that address health dispariï¿½es facing Black and racialized communiï¿½es and promote wellness. Act as a resource on sexual health issues for staff and externally with agencies, someï¿½mes informing or leading in resource creaï¿½on. • Research policy and collaborate with community leaders to address systemic barriers. Support advocacy related to community health needs, including parï¿½cipaï¿½ng in community forums and networks • Lead in the creaï¿½on and implementaï¿½on of health equity programs and iniï¿½aï¿½ves. Monitor and evaluate program effecï¿½veness and adjust strategies as needed. • Work closely with healthcare providers, community organizaï¿½ons, and public health agencies to coordinate efforts and ensure a unified approach to health equity. • Work with the Community Programs team to develop staff and volunteer orientaï¿½on curriculum and materials and the Health Service Team to create pathways to primary care, help determine prioriï¿½es and idenï¿½fy health equity needs of Black and racialized youth. • Collect, analyze, and report data related to health dispariï¿½es and program outcomes. Use data to inform program improvements and advocacy efforts. • Provide individuals and families with referrals to health and social services, ensuring they have access to the care and support they need. • Promote and pracï¿½ce cultural humility and sensiï¿½vity in all interacï¿½ons, ensuring respect for the diverse backgrounds and experiences of the communiï¿½es served. • Represent Planned Parenthood Toronto at community events, forums, and meeï¿½ngs, presenï¿½ng on topics related to health equity and promoï¿½ng the organizaï¿½on’s mission. • Act in accordance with PPT’s Vision, Mission, Equity Vision, Values and Principles, and Policies and Procedures. • As it relates to the posiï¿½on, fulfill responsibiliï¿½es outlined by the agency’s funders.&nbsp; • Atend the agency’s all-staff events such as Community Day.&nbsp; • Parï¿½cipate at staff and team meeï¿½ngs and other acï¿½viï¿½es/meeï¿½ngs related to the agency.&nbsp; • Embody PPT’s brand proposiï¿½on and follow the brand guidelines.&nbsp; • Acï¿½vely parï¿½cipates in agency’s accreditaï¿½on process as directed by the Execuï¿½ve Director.&nbsp; • Acï¿½vely parï¿½cipate in quality improvement acï¿½viï¿½es and support a culture of qualityimprovement throughout the organizaï¿½on.&nbsp; • Contribute to a culture of philanthropy at the agency that may include parï¿½cipaï¿½ng infundraising iniï¿½aï¿½ves and/or acï¿½ng as ambassador for the agency.&nbsp; • Other duï¿½es related to the role or based on agency need, as required.&nbsp; • This is a hybrid role; while some work may be done remotely, the Health Equity Promoter willbe expected to be onsite at one of the locaï¿½ons mulï¿½ple ï¿½mes a week, as well as in the community to run in-person programming.QUALIFICATIONS • Post-Secondary degree in Public Health, Social Work, Community Health, or a related field or equivalent work and/or volunteer experience. • 2-3 years of experience in health promoï¿½on or community-based health equity work, preferably in primary care, or sexual/reproducï¿½ve health, or youth-focused seï¿½ngs. • Idenï¿½fies as Black, including those with intersecï¿½ng Indigenous and/or other racialized idenï¿½ï¿½es, in alignment with the focus and goals of the Black Health Team). • Demonstrated experience working with youth populaï¿½ons, including an understanding of the unique health needs and social determinants that affect Black youth, young women, and other birthing folks. • Experience in program development, implementaï¿½on, monitoring and evaluaï¿½on with a focus on health equity. • Thorough understanding of the impacts of systemic oppression, including anï¿½-Black and anï¿½- Indigenous racism, on youth mental health and well-being. • Clear commitment to sexual and reproducï¿½ve jusï¿½ce, health equity, and youth posiï¿½ve, 2SLGBTQ posiï¿½ve, sex posiï¿½ve, and sex work posiï¿½ve pracï¿½ce. • Strong ability to work collaboraï¿½vely in an interdisciplinary, community-based team environment. • Strong interpersonal, writen, and verbal communicaï¿½on skills. The ability to speak a second language is an asset. • Proficiency with electronic medical records and comfort working in a digital environment. • Ability to work flexibly, including evening hours, and to travel to satellite clinic locaï¿½ons in North York and Scarborough as needed.Please forward a cover leter and resume by October 14, 2025 to: <a href="mailto:jobs@ppt.on.ca" target="_blank">jobs@ppt.on.ca</a> with the subject line: "Health Equity Promoter – Black Health Team" Planned Parenthood Toronto 36B Prince Arthur Avenue Toronto, ON M5R 1A9 Email: <a href="mailto:jobs@ppt.on.ca" target="_blank">jobs@ppt.on.ca</a> PPT is pro-vaccinaï¿½on and requires all new hires to PPT to provide proof of full vaccinaï¿½on against COVID-19 within 8 weeks of their hire. PPT is commited to equity, diversity, and inclusion and to building an organizaï¿½on that reflects the communiï¿½es we serve. We encourage applicaï¿½ons from members of Black, Indigenous, and racialized communiï¿½es; Two-Spirit, non-binary, trans, lesbian, gay, bisexual and queer people; disabled people; youth; and members of other equity seeking groups. We thank all applicants for their interest. Only those selected for an interview will be contacted. No phone calls please. PPT welcomes and encourages applicaï¿½ons from people with disabiliï¿½es. Accommodaï¿½on is available on request for candidates selected for an interview and for all aspects of the selecï¿½on process. If an applicant or a successful candidate requests accommodaï¿½on, we will discuss their needs with them and make adjustments to support them. We regret to inform you that PPT is not a wheelchair accessible space. Please note that as a condiï¿½on of employment, the successful applicant must complete a Criminal Record Check.

Health Equity Promoter - Black Health Team

Competition #2025-435-CCSupervisor, Seniors’ Supports (2025-435-CC)Employment Type:Permanent Full-Time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Hybrid – Opportunity to work remotely after orientation &amp; training periodSalary:$76,000 - $81,000Application Deadline:October 13, 2025 by 11:59 pmProgram Overview – Mental Health &amp; Addictions, Community CareThe Social Work/Full Circle Psychogeriatric teams provide community-based case management, supportive and/or clinical counselling to older persons (55+) with mental health and/or substance use issues, cognitive issues (i.e. dementia), frailty, and other psychogeriatric conditions related to the aging process.The Supervisor role will include bringing expertise in concurrent disorders and harm reduction to the team. This position will be responsible for providing clinical supervision to registered professionals, staff supervision, consultation, training, supporting annual program planning and evaluation, compliance with relevant legislation and organizational policies and representing the Social Work and Full Circle programs within the community, the organization, and external committees and partnership. This position is further responsible for monitoring, evaluating, and ensuring that the programs and funder outcomes are met.&nbsp;&nbsp;What You Will Do<ul><li>Provide clinical supervision and consultation support to Social Work and Full Circle staff.</li><li>Support program manager with recruitment, interviewing and retention of staff.</li><li>Develop and/or update program manuals and materials to ensure compliance with organizational, funder-specific, and accreditation standards and requirements.</li><li>Update and maintain Social Work and Full Circle Sharepoint folders with relevant resources and tools for the team</li><li>Oversee compliance with documentation standards and provide training to staff on client documentation</li><li>Provide/organize orientation and training for new Social Work and Full Circle staff.</li><li>Provide/organize supervision for practicum students in the Social Work and Full Circle programs.</li><li>Maintain regular contact with relief/casual staff, providing supervision support and clinical consultation.</li><li>Be familiar with the policies and procedures and the site-specific emergency procedures</li><li>Provide timely crisis intervention support to staff and/or practicum students</li><li>Monitor staff performance targets and data quality by regularly reviewing documentation in client management systems and consulting with staff and program manager</li><li>Support manager with preparing statistical reports, program reports and submissions.</li><li>In collaboration with program manager, supervise and manage any performance issues.</li><li>Maintain healthy team dynamics through team building activities, overseeing coverage arrangements for vacations/leaves, caseload review and other supportive interventions</li><li>Coordinate Albany Clinic drop-in and other community drop- ins as assigned</li><li>Participate in ongoing training and education to maintain and enhance skills in this role</li><li>Participate in regular supervisory sessions and annual performance appraisals with the program manager</li><li>Oversee waitlist management ensuring seamless assignment of client referrals</li><li>Lead team meetings when needed.</li><li>Participate in unit management meetings for the purpose of ensuring coordinated and integrative programming and resource sharing</li><li>Represent the unit in internal/external committees/conferences/collaborations as directed by program manager.</li><li>In collaboration with program manager, ensure that the equity objectives and community development policies of the organization are achieved within the programs.</li></ul>What You Bring to the Team<ul><li>Masters of Social Work (M.S.W.) or graduate degree in a relevant field. </li><li>Registered Social Worker (R.S.W.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario.</li><li>5+ years related experience in mental health, addictions, geriatrics and/or social work. Demonstrated experience working with older adults and seniors with mental health (including dementia) and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours is required.</li><li>Minimum 3 years progressive leadership experience preferably in the Community sector and unionized environment.</li></ul>What Will Set You Apart<ul><li>Personal knowledge and lived experience of issues that affect communities and populations served by WoodGreen is a strong asset.</li><li>Experience and expertise to support older adult and seniors including individuals who have significant mental health and/or addiction issues, history of trauma, violence/abuse, dementia, cognitive impairments, responsive behaviours, chronic physical health issues, etc.</li><li>Strong ability in case management, system navigation, service planning, implementation, and coordination, therapeutic or supportive counselling.</li><li>Experience working effectively in a multi-disciplinary team or as a team member in collaboration with other community professionals. </li><li>Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.</li><li>Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy), etc.</li><li>Knowledge of issues affecting older adults/geriatric populations, mental health, addictions, health sector, and community resources, policies, legislation, programs, and other issues related to scope of practice and social determinant of health.</li><li>Solid understanding of the intersectionality of systemic barriers and social determinants of health, including racism, discrimination, and oppression.</li><li>Demonstrated experience in group facilitation (therapeutic and psycho-social).</li><li>Strong assessment, clinical and intervention skills.</li><li>Effective oral, written communication skills and documentation skills.</li><li>Effective interpersonal, crisis management, time management and organizational skills.</li><li>Proven ability to apply and practice Anti-Oppression, Anti-Racism, Trauma-Informed and Harm Reduction principles, and strategies.</li><li>Applied computer skills (MS word, excel, sharepoint, google docs) and ability to use client information systems.</li><li>Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu, Tamil, Farsi, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.</li></ul>

WoodGreen Community Services

Supervisor, Seniors' Supports (2025-435-CC)

Davenport-Perth Neighbourhood and Community Health Centre (DPNCHC) is a multi-service organization that provides a wide variety of health and community programs and services for a diverse community. The Community Health Centre, one of the many programs of DPNCHC, provides holistic health care using an interdisciplinary team approach. We are currently seeking 2 Nurse Practitioners (RN-EC) to build their own practice and to support the primary care team in both primary care activities and in delivering mobile clinical services in community settings. Responsibilities:As part of our clinical team, the Nurse Practitioner will work within their extended scope of practice to provide primary health care and promotion to the clients in our practice. The successful candidate will be expected to work independently and as part of a team; work on and off-site; and work one evening a week, as well as some weekends.&nbsp; We are currently seeking to hire 2 Nurse Practitioners; one FT (35 hrs./week) and one PT (20 hrs./week). Qualifications:<ul><li>Baccalaureate nursing degree with Extended Class Certificate of Competence from CNO in primary health care,</li><li>Demonstrated ability to work independently as well as an effective member of a multi-disciplinary team,</li><li>Previous experience in community-based primary health care within a culturally diverse community, with corresponding knowledge and commitment,</li><li>Understanding and sensitivity in working with a marginalized priority population,</li><li>Excellent health assessment skills, sound clinical judgment and diagnostic skills,</li><li>Demonstrated ability to manage clients with acute episodic and stable chronic illness,</li><li>Ability to order/interpret results of screening, diagnostic lab tests, x-rays and ultrasounds,</li><li>Experience in prescribing drugs and knowledge of pharmacology,</li><li>Ability to determine the need for and implement health promotion, primary and secondary prevention strategies for individuals, families and communities,</li><li>Excellent written and oral communication skills,</li><li>Interest in exploring innovative service delivery approaches,</li><li>Some evening and weekend work will be required.</li></ul>Start Date: ASAPSpecify which position you are applying for:<ol><li>Posting No.2025-17 Full-time (35 hrs./week)</li><li>Posting No.2025-18 Part-time (20 hrs./week)</li></ol>Salary Range: $109,914 - $125,843 per annum, pro-rated to hours of work/length of contract, plus extended Health benefits and Healthcare of Ontario Pension Plan (HOOPP). This position is part of the bargaining unit.Davenport-Perth Neighbourhood and Community Health Centre encourages applications from Black candidates, as well as individuals from diverse backgrounds including culture, race, language, religion, class and gender/sexual orientation. Reasonable accommodation or any other special needs will be provided in all parts of the hiring process. If you require any accommodation, please advise Human Resources. As a condition of employment, all new hires must show proof of COVID-19 vaccination (2 doses) with vaccines approved by Health Canada, unless they have an exemption from vaccination under the Human Rights Code. Also required to undertake a Vulnerable Sector Screening with Police Services. Only applicants selected for interviews will be contacted. No phone calls, please. DPNCHC is a perfume-free environment.

Davenport-Perth Neighbourhood and Community Health Centre

Nurse Practitioner; Maternity Leave contract

​DATE: October&nbsp;01, 2025&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;​&nbsp; LOCATION:&nbsp;Toronto, ON - Wilkinson Units&nbsp; COMPENSATION: $55,239&nbsp;- $67,560 Annually Prorated&nbsp; CONTRACT DURATION: 3-Month Contract, 20 hours per weekLOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring a Part-time Contract&nbsp;Community Support Worker.**Please note that this role is scheduled for Tuesdays, Wednesdays, and Thursdays from 9:00 AM to 5:00 PM, totaling 20 hours per week.**&nbsp; Job Summary&nbsp; To create a support network and link consumers living with mental illnesses in a Program residence or independently in the community, to community services. To provide a range&nbsp; of assistance and support. As a Community Support Worker, you will be part of a team that co-ordinates a support network and linkages for adults with complex mental health, health and addiction challenges living in scattered units across the GTA, with the focus being central Toronto. A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity and self-respect. The role will require direct service and support to clients in area such as housing, activities of daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.&nbsp; Wilkinson Units&nbsp;Program provides a range of assistance and support in facilitating transitions, having stable housing and from there to their best possible housing support level match. This program includes scattered sites throughout the GTA. Sites vary from medium to low support with minimal staff presence. Wilkinson Homeless Initiatives supports folks living under housed and with mental health/substance use challenges to attain long-term stable housing and case management supports. This program is supported by housing support workers and case managers.&nbsp; What You Will Do:&nbsp; Through a team-oriented approach, the position attempts to empower the client, thereby increasing their independence, dignity and self-respect in a safe and secure environment, by:Participating in the intake process for clients referred to the program; conducting an assessment with the individual, help to determine their daily living needs and working together to develop a plan of support and recoverySupporting the personal journey of each individual by building a rapport. Supporting and establishing a plan with each person to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting, for increasing their awareness of safety issues and for ensuring that residents receive adequate assistance in various aspects of their life.Establishing a holistic support network of social, family, spiritual, community medical and psychiatric links and resources, assisting the individual so that the linkages are maintained through non-intrusive follow-up, reminders and by occasionally accompanying clients on their appointments; providing 24 hour crisis support on a rotational basis through a pager or similar system.Supporting self-advocacy and advocating on behalf of the client in navigating the social services and health care systems and ensuring accessibility and availability of services; promoting and enhancing the services of the program and the image of the agency as a representative with external agencies and other professionals; mediating issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution.Encouraging individual participation and participating in house meetings, resident association activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house; conducting resident group meetings; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; collecting rents, preparing bank deposits and monitoring petty cash.Assisting in the administration of the program by completing and maintaining the required records or statistics such as resident files, rent geared to income files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff; providing other related assistance as required.What You Bring:&nbsp; Must HavesAn excellent understanding of harm reduction, and psychosocial rehabilitation / Recovery principles as acquired through a relevant degree/diploma in human servicesAt least three years of experience working with the client population in order to apply the theories to practical settings.Knowledge of the issues faced by adults with mental health and or addiction or homelessness.An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.Knowledge of local community agencies and other professional services available for the client group is essential.Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.Good intake assessment, crisis intervention, advocacy and problem-solving skills.Computer literacy sufficient to produce and maintain files, records or statistical information.Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clientsMay be required to be on after-hours on call, on a rotating schedule.Will be required to work in resident rooms and may be exposed to secondhand smoke.Travel in all weather, required to go up and down stairs, travel to several community locations dailyWork Environment:&nbsp; Will be required to work in resident rooms and may be exposed to second hand smoke.&nbsp; Travel in all weather, required to go up and down stairs, travel to several community locations daily&nbsp; Frequent travel will be required.&nbsp;&nbsp;What We OfferE-learning program available all year roundStarting vacation time above minimum standardCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;October 16, 2025

LOFT Community Services

Community Support Worker_PT-Contract

What is this role?CarePoint Health is seeking a Primary Health Care Nurse Practitioner (NP).&nbsp;The NP will also&nbsp;work in&nbsp;collaboration with the affiliated family physicians and the interdisciplinary team to provide timely, effective and appropriate intervention for patients. The NP will also provide comprehensive primary care services for unattached patients within CPH’s geographic area. The NP will utilize his/her advanced knowledge and decision-making skills in assessment, diagnosis, and health care management, thus providing comprehensive health services to patients who include: the patient throughout his or her lifespan with a strong emphasis on health promotion and disease prevention. This expert practitioner’s role is to contribute to the quality of patient care through advanced practice, education, and consultation. The NP will hold a valid driver’s license and be willing to drive to other CPH sites within Mississauga and for home visits.

Carepoint Health

Primary Health Care Nurse Practitioner

AFHTO: Director Strategy, Policy and System Transformation 1 
 


Job Title: Director, Strategy, Policy and System Transformation 
Position Type: 0.5 – 0.8 FTE 
Reports To: Chief Executive Officer 
Location: Hybrid (Toronto-based office and remote) 
Organization: Association of Family Health Teams of Ontario (AFHTO) 
Salary: Commensurate with skills and experience and adjusted for % FTE. AFHTO is a member 
based not for profit organization. 
Closing date: October 15, 2025 
To apply, please complete the form on our website <a href="http://www.afhto.ca/careers" target="_blank">www.afhto.ca/careers</a> 
 Applications will be reviewed on a rolling basis. 

Position Summary 

AFHTO is seeking a strategic, systems-oriented and highly collaborative leader to take on the newly 
created role of Director, Strategy, Policy and System Transformation. As a key strategic partner 
and right-hand to the CEO, this role will drive AFHTO’s work in primary care system transformation 
by advancing policy implementation, supporting members through operational complexity, and 
aligning internal strategy with broader system change. 

This is a high-impact, non-advocacy role grounded in the practical realities of interdisciplinary 
primary care teams and the policies, contracts, and funding models that shape them. The Director 
will lead the translation of member and operational insights into systems-level responses, guiding 
AFHTO’s approach to strategic engagement with government and health system stakeholders, and 
helping shape the future of team-based care in Ontario. 

In addition to their system strategy and policy leadership, the Director will play a critical role in 
stewarding AFHTO’s internal governance evolution and working closely with the CEO to ensure that 
the Board, Committees, and Councils are effective, strategically aligned, and responsive to 
member and system priorities. This role also provides strategic coherence to AFHTO’s Governance 
and Leadership Program for members, ensuring it reflects both the realities of team-based care and 
the expectations of an evolving health system. 


Key Responsibilities 

Strategy &amp; System Transformation 

 • Serve as a core strategic advisor to the CEO on system transformation priorities, especially 
related to Ontario’s evolving primary care landscape. 

<a href="https://associ642-my.sharepoint.com/personal/jess_rogers_afhto_ca/Documents/www.afhto.ca/careers" target="_blank">https://associ642-my.sharepoint.com/personal/jess_rogers_afhto_ca/Documents/www.afhto.ca/careers</a>

AFHTO: Director Strategy, Policy and System Transformation 2 
 

 • Ensure AFHTO’s work aligns with a clear and future-oriented strategic vision for high-
performing, team-based care. 

 • Directing annual business planning, strategic planning and reporting to move the strategic 
objectives of the organization forward in meaningful ways. 

 • Identify connections between member challenges and broader system-level opportunities; 
develop actionable responses rooted in evidence, contracts, and policy. 

 • Translate high-level strategy into practical frameworks, reporting and cross-organizational 
alignment. 

Policy Analysis and Implementation 

 • Lead or guide analysis of policies, contracts, and funding models affecting interdisciplinary 
primary care teams. 

 • Translate evolving government direction into actionable supports for members (e.g., 
guidance on implementing new policies or navigating existing frameworks). 

 • Collaborate with members and partners to surface issues, identify enablers, and co-
develop practical, policy-informed solutions. 

 • Ensure internal teams are equipped to understand and respond to policy shifts that affect 
AFHTO’s members. 

Member and Stakeholder Engagement 

 • Build and maintain strong, trust-based relationships with AFHTO members to understand 
their needs and bring those perspectives to system tables. 

 • Engage with government, Ontario Health, and other system stakeholders to ensure AFHTO 
is seen as a credible, solutions-focused contributor. 

 • Facilitate a two-way flow of information and insight between members and system partners 
to support evidence-informed, responsive policy development. 

 • Represent AFHTO in high-level engagements, system strategy discussions, and policy co-
design opportunities. 

Strategic Oversight: Governance and Leadership 

 • Serve as a key partner to the CEO in shaping and stewarding AFHTO’s governance 
architecture. As well as ensuring that the Board, Committees, and Councils are structured 
and supported to advance the organization’s mission and strategy. 

 • Leverage AFHTO’s governance structures as core mechanisms for member engagement, 
issue identification, and strategic insight. 


AFHTO: Director Strategy, Policy and System Transformation 3 
 

 • Shape, in partnership with the CEO, the Governance and Leadership Program for members. 
As well as ensuring the development and delivery of tools, resources, and capacity-building 
supports that enable strong governance within primary care teams. 

 • Provide strategic guidance to the Director of Member Partnerships and Program 
Excellence responsible for the Governance and Leadership Program including day-
to-day program delivery, ensuring coherence with AFHTO’s broader strategy and 
system goals. 

Internal Leadership and Collaboration 

 • Collaborate across the leadership team to integrate strategy, policy, governance, and 
member support functions. 

 • Foster alignment across internal initiatives to ensure coherence with AFHTO’s external 
positioning and strategic priorities. 

 • Support team members in understanding how policy, contracts, and system direction 
influence their work and member-facing activities. 

 • Represent AFHTO in high-level discussions, strategy sessions, or forums alongside (or on 
behalf of) the CEO. 

Qualifications and Experience 

Required: 

 • 8+ years of progressive experience in health system strategy, policy, and implementation 
preferably in a member-based organization. 

 • Deep knowledge of Ontario’s primary care landscape, including interdisciplinary team 
models, policy, funding, and governance structures. 

 • Experience analyzing and translating policy or contractual frameworks into actionable 
supports for frontline organizations. 

 • Demonstrated ability to operate at both strategic and systems levels, while understanding 
operational and frontline implications. 

 • Proven ability to build trust-based relationships across sectors, including with members, 
health system leaders, and internal teams. 

 • Excellent communication, facilitation, and problem-solving skills. 

 • Comfortable working in ambiguity and leading with autonomy in a fast-paced, evolving and 
entrepreneurial environment. 

 • Leadership experience guiding cross-functional teams, governance bodies, or multi-
stakeholder initiatives with strategic influence. 


AFHTO: Director Strategy, Policy and System Transformation 4 
 

Preferred: 

 • Familiarity with AFHTO’s member organizations or similar health system associations. 

 • Experience supporting or advising organizational governance structures (Boards, 
Committees, etc.). 

 • Experience with member-facing leadership development or capacity-building initiatives. 

 • Background in non-profit, association, or member-based environments. 


Working at AFHTO 

AFHTO represents over 190 team-based primary care organizations across Ontario and works to 
advance high-quality, comprehensive, and equitable care across the province. We are a small but 
dynamic and impact-oriented team with deep relationships across the health system. 

We offer: 

 • A flexible, hybrid work environment. 

 • A values-based culture built on trust, transparency, and collaboration. 

 • Opportunities to shape real system transformation through practical and strategic 
leadership. 

 • HOOPP Pension Plan, Dental and Health Benefits package 

AFHTO is an equal opportunity employer and is committed to an inclusive, barrier-free recruitment 
and selection process. We welcome and encourage applications from individuals of all 
backgrounds, including those from equity-deserving communities. 

AFHTO is committed to providing accommodations throughout the recruitment process in 
accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human 
Rights Code. If you require accommodation at any stage of the process, please contact us at [insert 
contact method], and we will work with you to meet your needs. 

 This posting will remain open until the position is filled. AFHTO reserves the right to close the 
posting early or modify the recruitment process at its discretion. 

 How to Apply 

To apply, please complete the form on our website Careers | AFHTO <a href="http://www.afhto.ca/careers" target="_blank">www.afhto.ca/careers</a> 
 Applications will be reviewed on a rolling basis. 
Closing date: October 15, 2025 


<a href="https://www.afhto.ca/careers" target="_blank">https://www.afhto.ca/careers</a>

Association of Family Health Teams of Ontario

Director, Strategy, Policy and System Transformation

AFHTO Senior Manager Advocacy and Government Relations 1 


Senior Manager, Advocacy and Government Relations 
Position Type: Full-time (1.0 FTE) 
Reports To: Director, Strategy, Policy and System Transformation 
Location: Hybrid (Toronto-based office and remote. This role is intended to be external facing 
requiring in-person meetings, event attendance etc. in the Greater Toronto Area specifically. Travel 
across Ontario is also expected 15% of the role) 
Organization: Association of Family Health Teams of Ontario (AFHTO) 
Salary: $85,000 - $100,000 
Closing date: October 15, 2025 
To apply, please complete the form on our website <a href="http://www.afhto.ca/careers" target="_blank">www.afhto.ca/careers</a> 

 Applications will be reviewed on a rolling basis. 


Position Summary 

AFHTO is seeking a politically astute, strategic communicator to join our team as Senior Manager, 
Advocacy and Government Relations. This mid-level leadership role is central to building and 
maintaining AFHTO’s presence and credibility with government, political decision-makers, and 
system stakeholders. It also ensures that our members’ experiences and operational realities help 
shape health system transformation. 

At AFHTO, our approach to advocacy is collaborative, constructive, and grounded in evidence and 
operations. We work to advance system change by identifying real-world implementation 
challenges and bringing forward practical, policy-informed solutions. This role is critical in ensuring 
that decision-makers understand the value of team-based primary care—and that AFHTO and its 
members remain trusted, solutions-oriented partners in Ontario’s health system. 

Key Responsibilities 

Government Relations &amp; Political Engagement 

 • Build and manage strategic relationships with elected officials, ministerial staff, and senior 
civil servants. 

 • Lead or support high-level meetings with government stakeholders, preparing customized 
briefs, talking points, and policy recommendations. 

 • Monitor political developments and identify opportunities for engagement aligned with 
AFHTO’s policy and system priorities. 

<a href="www.afhto.ca/careers">www.afhto.ca/careers</a>

 
AFHTO Senior Manager Advocacy and Government Relations 2 


 • Act as a credible, professional representative of AFHTO with political and bureaucratic 
partners. 

 • Manage relationships with external vendors and/or consultants in the government relations, 
public relations and/or strategic communication space 

Advocacy Strategy &amp; Policy Influence 

 • Lead or contribute to the development of advocacy strategies and campaigns that reflect 
member insights and align with AFHTO’s mission. 

 • Translate operational challenges into clear, evidence-informed policy positions that support 
system improvement. 

 • Develop persuasive advocacy materials, including issue briefs, stakeholder 
communications, and government submissions. 

 • Emphasize non-partisan, collaborative advocacy approaches that build trust and long-
term influence. 

Stakeholder Engagement &amp; Strategic Communications 

 • Lead a significant part of AFHTO’s external communication efforts – you are a ‘doer’ 

 • Collaborate with internal teams to develop strategic messaging that strengthens AFHTO’s 
reputation and visibility in the system. 

 • Ensure communications to external audiences (e.g., government, Ontario Health, 
associations, media) reflect AFHTO’s values and priorities. 

 • Support the CEO and senior leaders with materials and messaging for public speaking, 
stakeholder meetings, or government engagement. 

 • Contribute (plan, design, execute) to the organizations outreach efforts through digital 
communication, newsletters etc. 

Member Engagement for Policy Mobilization 

 • Facilitate channels for member input into advocacy and policy development, ensuring 
grassroots issues inform AFHTO’s external efforts. 

 • Prepare members for effective local and provincial engagement through toolkits, training, 
and messaging support. 

 • Promote alignment between member activities and AFHTO’s system-facing strategy. 

Advocacy School &amp; Leadership Development 


 
AFHTO Senior Manager Advocacy and Government Relations 3 


 • Lead the launch and ongoing development of AFHTO’s Advocacy School, a new initiative 
designed to build the leadership capacity of members and stakeholders to influence health 
system decision-making. Includes managing faculty, vendors and volunteers. 

 • Grow and engage a network of AFHTO advocates by developing training, resources, and 
mentorship opportunities focused on storytelling, strategic messaging, and evidence-based 
decision-making. 

Conference &amp; Content Alignment 

 • Work with the conference and programs team to ensure that AFHTO’s annual conference 
and related platforms amplify advocacy messages and policy priorities. As well, as leverage 
the opportunity to seek critical input into AFHTO’s policy and advocacy work direct from 
members. 

 • Identify speakers, themes, or sessions that reinforce AFHTO’s system influence and profile. 

Qualifications and Experience 

Required: 

 • 5–8 years of experience in government relations, political engagement, public affairs, or 
policy advocacy—ideally in health or non-profit sectors. 

 • Strong knowledge of Ontario’s political and policy environment, especially in health care. 

 • Proven ability to build relationships and lead discussions with government officials, political 
staff, and senior system stakeholders. 

 • Excellent written and verbal communication skills, with experience developing policy briefs, 
strategic messaging, and advocacy content. 

 • Strong political judgment, professionalism, and discretion. 

 • Collaborative mindset and ability to coordinate across internal teams and external 
audiences. 

Preferred: 

 • Experience in a member-based or health association environment. 

 • Familiarity with team-based primary care models and the Ontario Health system 
landscape. 

 • Experience designing advocacy campaigns or integrating policy messaging into conferences 
or public events. 


Why Work at AFHTO 


 
AFHTO Senior Manager Advocacy and Government Relations 4 


AFHTO represents over 180 team-based primary care organizations across Ontario. We are 
committed to advancing high-quality, comprehensive, and equitable care. Our small but highly 
effective team works collaboratively with members, government, and system partners to support 
meaningful and lasting change in primary care. 

We offer: 

 • A flexible, hybrid work environment. 

 • A values-based, mission-driven culture. 

 • Opportunities to directly shape health system transformation through practical, strategic 
work. 

AFHTO is an equal opportunity employer and is committed to an inclusive, barrier-free recruitment 
and selection process. We welcome and encourage applications from individuals of all 
backgrounds, including those from equity-deserving communities. 

AFHTO is committed to providing accommodations throughout the recruitment process in 
accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human 
Rights Code. If you require accommodation at any stage of the process, please contact us at [insert 
contact method], and we will work with you to meet your needs. 

 
 This posting will remain open until the position is filled. AFHTO reserves the right to close the 
posting early or modify the recruitment process at its discretion. 


How to Apply 

To apply, please complete the form on our website Careers | AFHTO <a href="http://www.afhto.ca/careers" target="_blank">www.afhto.ca/careers</a> 
 Applications will be reviewed on a rolling basis. 
Closing date: October 15, 2025 


<a href="https://www.afhto.ca/careers" target="_blank">https://www.afhto.ca/careers</a>

43 Healthcare Jobs in Mississauga, ON, Canada