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Employment Type:&nbsp;Full-Time, Permanent Work Hours:&nbsp;35 hours per week&nbsp; Salary:&nbsp;$92,465 - $107,294 annually;&nbsp;plus, comprehensive benefits package Location:&nbsp;Head Office -87 Elm Street, Toronto Application Deadline: Monday, January 12, 2026 JOIN OUR TEAM Are you passionate about creating empowerment opportunities for girls and gender diverse youth to develop lifelong leadership skills? &nbsp;Are you committed to creating safe and inclusive spaces where all girls and gender diverse youth can thrive? &nbsp;If so, this is your call to action!&nbsp; Consider joining our team in this new senior management position that has been created to strengthen and expand YWCA Toronto’s Girls, Youth and Family Programs to respond to the needs of women, girls and gender diverse youth within the Greater Toronto Area. YWCA Toronto strives to uphold anti-discrimination practices and anti- oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp;We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations. ABOUT YWCA TORONTO YWCA Toronto is dedicated to improving the lives of women and girls. Our&nbsp;programs promote equality, economic security and lives free from violence.&nbsp;We help women and girls flee violence, secure housing, find jobs, establish&nbsp;Their voices, enhance skills and develop confidence. We offer a range of&nbsp;housing options, employment and training programs, community support&nbsp;programs, girls’ programs and family programs. We also engage in systemic&nbsp;advocacy. RESPONSIBILITIES<ul><li>As a member of the senior management team, the Director of Girls, Youth and Family Programs contributes in setting the operational vision and planning of YWCA Toronto in the context of the Association’s Mission Statement;</li><li>Directs the development of short and long-term girls, youth and family program plans in accordance with the overall goals and objectives and strategic plan of the Association;</li><li>Identifies the needs of the communities served and develops programs that respond to those needs through changes to existing programs, the development of new programs and/or the expansion into new areas;</li><li>Leads the implementation of Quality Framework initiatives related to Girls, Youth and Family Programs;</li><li>Collaborates in the development of strategic, comprehensive and cost-effective public relations, marketing, and fundraising plans to support the programs of the Association with the Director of Advocacy and Communications, the Director of Philanthropy, and relevant program managers;</li><li>Identifies opportunities for partnerships and collaboration with other organizations to ensure high quality, comprehensive and relevant programs.</li><li>Participates in the Association’s rotating Director on-call schedule.</li></ul>QUALIFICATIONS<ul><li>Academic qualifications equivalent to a Master’s degree in Social Work, Adult Education or other relevant discipline with over ten years directly related experience including experience at a senior management level; cases for equivalency considered</li><li>Alignment with YWCA Toronto’s mission, vision and values including an understanding of and commitment to intersectional feminism;</li><li>Exceptional knowledge of girls, youth, and family support programs;</li><li>Exceptional knowledge and competency in working with diverse groups from an anti-oppressive and trauma-informed framework;</li><li>Demonstrated experience in program development, evaluation, and grant-writing skills required;</li><li>Demonstrated supervisory experience in a unionized environment is required;</li><li>Knowledge of another culture and /or a second language would be an asset;</li><li>Advanced ability to research and analyze complex concepts; ability to think, strategically, to plan, organize and execute effectively;</li><li>Outstanding verbal and written communication and presentation skills;</li><li>Previous experience in a feminist social service environment would be an asset;</li></ul>Note: Management Work Hours While the standard work week is 35 hours, flexibility is required for management positions. Hours may exceed 35 per week based on operational demands. Management positions receive additional 70 hrs. overtime hours annually in accordance with the Management Hours of Work Policy. What We Offer:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Registered Pension Plan: Employer’s contribution of 5.75%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>HOW TO APPLY: Please submit a cover letter and résumé to Heather McGregor, Chief Executive Officer, at <a href="mailto:McGregor@ywcatoronto.org" target="_blank">McGregor@ywcatoronto.org</a> Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Employee. For YWCA Toronto employees, this position is not secondable.

YWCA Toronto

Director of Girls, Youth and Family Programs

<h2>About us</h2>Elevation Child &amp; Family Services is committed to providing exceptional support and services to children and families. Our team is dedicated to fostering a nurturing environment where every child can thrive.<h2>What you will do</h2><ul><li>Support children and youth in their daily activities and routines.</li><li>Develop and implement individualized care plans.</li><li>Collaborate with families, educators, and other professionals.</li><li>Promote a safe and positive environment.</li><li>Document and report on progress and incidents.</li></ul><h2>What we are looking for</h2><ul><li>Required: Experience working with children and youth particularly those with behavioral or mental health challenges.</li><li>Required: Solid understanding of child and youth development theories, trauma-informed care, and mental health issues.</li><li>Required: Knowledge and practical experience with de-escalation techniques and crisis management.</li><li>Required: Diploma/ Degree in Child and Youth Care, Social Work, Psychology or related field.&nbsp;</li><li>Required: Valid First Aid &amp; CPR, Safe Management or UMAB Certificate, G2/G Driver's Licence and Vulnerable Sector-Broad Record Check (completed within 12 months)&nbsp;</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a positive impact on children's lives.</li><li>Supportive and collaborative work environment.</li><li>Professional development opportunities.</li></ul><h2>Our Hiring process</h2><ul><li>Initial application review.</li><li>Phone screening interview.</li><li>Virtual interview with the team.</li><li>Reference and background checks.</li><li>Offer and onboarding.</li></ul><h2>&nbsp;Location/ Hiring Positions</h2><ul><li>Location: Brampton</li><li>Hiring Position: Full-Time Rotating, Full-Time Overnight, Part-Time Weekend</li></ul>

Elevation Child & Family Services

Child and Youth Worker

Title of Job:&nbsp;Property Services Liason Date: December 31, 2025 Closing Date:&nbsp;January 14, 2026 Location: Newmarket, ON - York Region South Simcoe Supportive Housing Compensation:&nbsp;$64,933 - $76,560 Annually Prorated Work Type:&nbsp;Onsite Job ID:&nbsp;10497026 Existing or New Positions:&nbsp;ExistingWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary: The Property Services Liason’s purpose is to carry out the property management services function of Crosslinks Housing &amp; Support Services. LOFT’s Supportive Housing Services in York Region/South Simcoe provide a variety of supports to adults (18 years+), either within LOFT owned houses/buildings or through head lease arrangements with private landlords. Through a multidisciplinary team of case managers, residential support workers, and life enrichment workers, we offer a range of programming that meets the level of support needs or unique challenges of specific populations, including people living with complex mental health and/or addictions challenges, concurrent disorders, physical health comorbidities, chronic homelessness, and/or involvement in the criminal justice system. Our sites include independent cooperative living arrangements for those requiring drop-in case management support, individual and shared accommodations, and staffed congregate settings for individuals needing daily support. &nbsp; What You Will Do:Has an up to date system to receive all monthly payments from tenants. Receives and coordinates collection of rents, reconciling with receivables by reviewing tenant history and arrears reports, following up on discrepancies and processing by updating computerized payment systems/ reports and making deposits into the bank: arranging for refunds or the collection of rent arrears and preparing reminder letters,Takes leadership in liaison with LOFT’s paralegal regarding eviction forms in accordance with the Residential Tenancy Act, preparing documents and represent LOFT program at Landlord Tenant Board hearings (as appropriate); preparing and distributing invoices to tenants for other charges related to in suite maintenance, following up to ensure payment; preparing and gathering rent geared to income documentation and calculations in accordance with prescribed formats. Complex eviction or tenancy issues will be consulted on with the Director.Proactive relationship building with landlords and annual review of their satisfaction with LOFT services. Primary liaison with head lease property owners or their designate in relation to tenancy and maintenance issues.. Responding in a timely manner to a variety of inquiries (email, telephone, in person) requests from tenants, landlords, contractors or the public on maintenance/ building issues, complaints and providing information, assistance, or redirecting them to a more appropriate source for resolution. The Property Services Liaison will lead the Program in investigating and resolving tenant conflicts or crises, or contacting emergency services for serious issues; contacting other service providers on behalf of the tenants as needed;Has a system and procedures developed to do regular inspections of properties as per the RTA and as part of program Joint Health &amp; Safety committee, during vacancies or in response to tenant complaints, documenting issues or problems related to maintenance(work orders); arranging for and monitoring theactivity of contractors while onsite at LOFT owned or in leased community units; maintaining and updating the regular and preventative maintenance tracking systems;Leads the administration of the program by completing and maintaining the required records or statistics such as all forms for LOFT finance, reports, etc. In accordance with established procedures; Drafting and formatting correspondence, leases, and other materials, clarifying details, obtaining approvals and distributing accordingly; establishing and maintaining filing systems for a variety of documentation ensuring all files are accurate and up-to-date, following up on missing information; review and sign leases with tenants, issue keys to tenants, store spares and building master keys; advising the Director of any urgent issues, as needed;Participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; participate in cleaning common areas, office and tenant apartments as needed upon move in/out; providing other related assistance as required.Primary liaison with specific LOFT partner agency projectsWhat You Bring:Completion of a post-secondary degreeKnowledge of the administration of housing projects and of property management practices and principles as acquired through post-secondary education, experience and/or professional accreditation.Leadership is essential to ensure LOFT has strong and up to date systems for this function.Knowledge of the Residential Tenancy Act (RTA) and of the processes and forms of the Landlord Tenant Board and an ability to represent LOFT as needed for legal matters related to the RTA.Proficiency in the available computer software (Excel, Word) to create spreadsheets, input information and to generate reports, statistics and letters.The position is required to be detail oriented, with a high degree of accuracy in order to calculate and reconcile rental payments, maintain records and update tracking systems.Good problem solving skills to maintain responses to property related/client related crises is needed.Strong analytical, time management and organizational skills to meet deadlines, respond to urgent situations and shifting prioritiesExcellent interpersonal, verbal and written communication skills are necessary in responding to inquiries from tenants, staff, landlords, members of the public and support agencies.An understanding of mental health issues as they affect adults and patience in addressing situations with themAbility to work independently and within a team environment.Strong analytical, time management and organizational skills to meet deadlines, respond to urgent situations and shifting priorities.Required to have the use of a car.Work Environment:Employees may be exposed to second hand smoke.Ability to walk up and down stairs, travel to different locations with own vehicle, outdoor travel in all weather, lifting objects up to 50 lbs,Physically able to perform demanding body mechanics (e.g. lifting, etc.).What We Offer:A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disabilityDefined Benefits Pensions Plan24/7 Employee Assistance ProgramE-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionTuition reimbursement programMaternity-leave and Parental leave top up programOur Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position&nbsp;

LOFT Community Services

Property Services Liason_FT-Perm

STATEMENT OF PURPOSE:The Knowledge Management and Quality Assurance Lead fosters a culture of continuous quality improvement to ensure excellent tenant services. This role advises leadership and staff, provides expertise in organizational performance, business intelligence, and analytics, and prepares internal and external reports. The Lead develops and implements metrics that align with the organization’s mission and strategic goals and serves as the primary contact for tenant complaints, supporting management in enhancing the customer experience.This position also leads knowledge management practices to capture, organize, share, and apply both tacit and explicit knowledge. It promotes a collaborative, knowledge-sharing environment and helps establish systems to document best practices and lessons learned related to Neighbours operations and services.Reporting to the Chief Services Officer, the Lead analyzes service data, configures TREAT, generates reports from systems such as Yardi and TREAT, monitors performance metrics, and supports quality improvement projects. This role contributes to the Board’s Quality Committee and collaborates with managers to collect, interpret, and report data that drive positive service outcomes.2.&nbsp;&nbsp;&nbsp;&nbsp;POSITION RESPONSIBILITIES&nbsp;OPERATIONAL RESPONSIBILITIES1)&nbsp;&nbsp;&nbsp; User Consultancy &amp; Data Support:<ul><li>Build positive, productive and collaborative relationships within the organization, across the programs and with stakeholders.</li><li>Create and implement policies on what and how data is used for reporting, including who has access to the data and ensure privacy legislation is followed.</li><li>Ensure an understanding of the importance and impact of data presented by developing a deep understanding of program processes and expected outcomes.</li><li>Help assess project and program outcomes and ensure interpretation of data is accurate.</li><li>Act as a consultant to ensure that various strategic issues and priorities are critically examined and that the planning activities are grounded in sound and reliable evidence.</li><li>Ensure data stewardship by maintaining data integrity, documenting for accurate interpretation, and establishing review and approval processes for appropriate use.</li><li>Identify needs and opportunities to build capacity for Quality Improvement (QI) in the organization.</li><li>Support the Executive Team in identifying, monitoring, and reporting key performance indicators.</li><li>Work with management to develop, define, measure, and analyze key performance indicators and operational metrics to deliver insights into strategic and operational performance.</li><li>Lead the design, development, and deployment of decision support tools and surveys, integrating automated solutions to improve data collection, quality, and efficiency.</li><li>Conduct external research in relevant community sectors; identify indicators that would improve the establishment of organizational benchmarks and assessment of organizational performance.</li><li>Maximize the functionalities of information management systems in tracking and improving performance and efficiencies.</li><li>Represent the organization at appropriate forums within the sector related to quality improvement, performance analysis, and performance management.</li><li>Analyze data, identify trends, prepare performance reports, and support management in interpreting and communicating results; create custom reports as needed.</li><li>Lead efforts to monitor and evaluate project interventions, document results and provide feedback to stakeholders to guide decision-making.</li><li>Act as a resource for management for capturing and understanding the needs of tenants and participants and engaging them appropriately in improvement initiatives.</li><li>Monitor the external environment to stay current in relation to legislation, regulations, and policies with the potential to impact the quality and safety of tenants.</li></ul>2)&nbsp;&nbsp;&nbsp; Performance Analytics &amp; Reporting<ul><li>Analyze data, identify trends, prepare performance reports, and support management in interpreting and communicating results; create custom reports as needed.</li><li>Prepare and assist in the submission of statistical and performance reports to the Ministry of Health, Ontario Health, City of Toronto and other funders or donors.</li><li>Ensure compliance with grant and funder monitoring and evaluation requirements and complete reporting based on indicators.</li><li>Produce regular and/or ad hoc reports and present to the CEO, the Board of directors, donors, management, staff, and tenants when needed.</li><li>Prepare technical progress reports and contribute to other project reports such as annual work plans and case studies as required.</li></ul>3)&nbsp;&nbsp;&nbsp; Data Warehousing &amp; Infrastructure Development<ul><li>Lead the design and enhancement of data infrastructure to support collection, storage, reporting, and analysis across tenant engagement, support services, property, and back-office functions.</li><li>Develops models and projections to support strategic planning.</li><li>Develops data models, data definitions and reporting methodologies.</li><li>Ensures the team acquires, develops and maintains knowledge of best practices and tools needed for data acquisition, transformation, maintenance, and analysis,</li></ul>4)&nbsp;&nbsp;&nbsp; Knowledge Management<ul><li>Design, build, implement, and maintain a knowledge management framework that provides end-users access to the organization's intellectual capital.</li><li>Construct access paths to information (e.g., link pages) to facilitate access by end-users.</li><li>Develop an understanding of the needs and requirements of information end-users.</li><li>Monitor and report on the usage of knowledge management assets and resources.</li><li>Plan and manage the delivery of knowledge management projects.</li><li>Lead efforts to promote the organization’s use of knowledge management and information sharing.</li><li>Manage the indexing/cataloguing, storage, and access of explicit organizational knowledge (e.g., hard copy documents, digital files).</li><li>Promote knowledge sharing between information owners/users through an organization's operational processes and systems.</li><li>Provide guidance and training on quality improvement and decision support tools to other staff, as required.</li><li>Research leading practices in quality improvement and performance measurement and facilitate the spread of relevant leading practices within the organization.</li></ul>5)&nbsp;&nbsp;&nbsp; Tenant Relations and Engagement<ul><li>Responsible for being the primary point of contact for Tenant complaints and concerns.</li><li>Identify pain points in the tenant experience by processing and analyzing tenant complaints and feedback and engaging with tenants.</li><li>Support management to monitor and improve service quality and performance, streamline processes and increase efficiency in operations.</li></ul>3.&nbsp;&nbsp;&nbsp;&nbsp;COMPETENCIES<ul><li>University degree in Computer Science, Data Management, Information Management, Library Science, Data Science, Business Administration, Quality Assurance, Information Technologies, Health Administration, Public Administration, or a related field.</li><li>Minimum 3-5 years’ experience in quality improvement, performance measurement, and business analytics.</li><li>Minimum of 3 years of experience in knowledge management, information management, data governance, or a related field. Experience with open data, EDRMS, and data literacy initiatives is highly preferred. Experience in a municipal or public sector environment is also desirable.</li><li>High Proficiency in the use of web-based interfaces, data mining, data and statistical analysis methods and techniques,</li><li>Ability to conceptualize information, communicate effectively, and lead discussions about service quality and trends with different stakeholders.</li><li>Experience in visualizing data by creating graphs, charts, and plots to communicate data trends and patterns, and presenting insightful reports and dashboards.</li><li>Knowledge and experience in coaching on quality improvement tools, understanding service performance measurements and trends.</li><li>Strong knowledge of knowledge management systems, open data practices, and EDRMS.</li><li>Demonstrated experience defining system requirements and preparing specifications and architectural designs for the integration, implementation and support of data technologies into the existing network infrastructure.</li><li>Proficiency in data governance frameworks and tools.</li><li>Experience or knowledge of the data requirements for Provincial and Municipal Governments.</li><li>Progressive technical knowledge and knowledge of best practices in Information Technology service delivery such as SDLC, PMBOK, DAMA DMBOK, COBIT and ITIL</li><li>Proven leadership and problem-solving abilities</li><li>Knowledge of technologies/solutions/platforms from SharePoint Online, OpenText, Intelex, Purview, Laserfiche and others considered an asset.</li><li>Strong understanding of how business units (such as Human Resources, Finance, and Operating departments, etc.) will have different data uses and requirements.</li><li>Ability to develop and deliver training programs on data literacy and knowledge management.</li><li>Solid interpersonal skills. Advanced ability to coach and mentor staff.</li><li>Strong skills in quality improvement, project and change management; experienced in gathering user requirements, analyzing business processes, and designing solutions. Related credentials are an asset.</li><li>Excellent communication skills; able to engage diverse audiences and clearly convey vision to staff and stakeholders at all levels.</li><li>Demonstrate solid project management skills including the implementation of necessary and appropriate project governance tools within a community-based context.</li><li>Ability to handle confidential information and knowledge of privacy regulations and guidelines.</li><li>Demonstrated organizational skills along with excellent documentation and report writing ability.</li><li>Proficient competency with Microsoft Office Applications, including Excel, Outlook, Word, and PowerPoint.</li></ul>Special Requirements:<ul><li>As a condition of employment, a successful police record check is required.</li></ul>Salary Range:<ul><li>$69,000.00 - $76,000.00</li></ul>For the full job description, visit our website Careers - Neighbours and apply with a resume and cover letter on or before January 12, 2026.

Houselink and Mainstay Community Housing

Neighbours Community Homes

Knowledge Management & Quality Assurance Lead

JOB OPENING: SUPERVISOR, CARE COORDINATIONCLOSES: MONDAY, JANUARY 5, 2026Job purposeThe Supervisor, Care Coordination plays a pivotal role in ensuring the delivery of quality support services to clients of Positive Health Network and increasing referral pathways across all regions we serve. This role reports to the Manager, Priority Populations Programs &amp; Support Services. This role will have three support services staff reporting to it.Primary responsibilities<ul><li>Oversees the case management components of the Support Worker and Support Worker, Programs, ensuring that the team delivers high-quality, trauma-informed, case management to clients living with HIV.</li><li>Develops, documents and continually improves agency case management practices consistent with ministry directives and best practices.</li><li>Ensures the support services team maintains ministry databases effectively and accurately and participates in ministry reporting.</li><li>Works collaboratively with the Support Services team to develop effective programs and communications for our PHA clients.</li><li>Monitors client outcomes, address client concerns, and ensure the continuous improvement of care delivery.</li><li>Conducts outreach to community partners, including other AIDS service organizations, hospitals, Public Health units, and various government and community programs, to improve referral pathways. The goal is to ensure regional organizations are aware of our organization and increase referrals to us, but also so that our teams are aware of area agencies and can successfully refer our clients to agencies that are relevant to their needs.</li><li>This role also o Maintains accurate, routine reports and data regarding clients, referrals, and partnerships.</li></ul><ol><li>Attends and supports programming when needed, serving as back-up for all support service staff.</li><li>Adheres to the Vision, Mission and Policy and Procedures of Positive Health Network.</li><li>Handles other special projects as assigned by the Priority Populations Programs &amp; Support Services Manager.</li></ol>QualificationsThe incumbent will have experience within the social services sector, including knowledge or experience with HIV, HCV, STBBIs, substance use, mental health and harm reduction strategies, and a strong understanding of intersecting issues that affect an individual’s health and wellbeing. The incumbent will be comfortable working with sexual health and drug use issues with an accepting and non-judgmental attitude.<ul><li>We strongly encourage people living with HIV to apply. </li><li>University degree in related field, with extensive experience in case management, community development and education, particularly within the context of HIV services.</li><li>Minimum 4 years previous management/supervisory experience with “service leadership” approach.</li><li>Strong understanding of intersecting issues related to HIV, stigma, and oppression, with a commitment to addressing these challenges within the community.</li><li>Cultural competency in priority populations, including, African, Caribbean and Black peoples, people who use drugs, men who have sex with men, indigenous peoples, and women at risk.</li><li>Knowledge of harm reduction principles and a strengths-based approach is often required.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse community members and team.</li><li>Ability to work independently and as part of a multidisciplinary team, demonstrating flexibility and adaptability in a fast-paced environment.</li><li>Proficient with office systems such as Microsoft especially Excel, Canva, SurveyMonkey, Mailchimp, and miscellaneous data bases.</li><li>Ability to use AI effectively, ethically and appropriately, without being reliant upon it.</li><li>Proficiency in maintaining accurate records and documentation, with a keen attention to detail and confidentiality.</li><li>Ability to ask for help, admit mistakes, and learn continually. </li><li>Valid “G” driver's license and access to reliable transportation. </li><li>Based in Hamilton, with weekly travel to our Brantford and/or Halton offices.</li><li>Able to work occasional weekends and evenings as needed.</li><li>Vulnerable Sector Police check is required. </li><li>French, Spanish and other language skills are an asset</li></ul>WHAT WE OFFER:This is a full-time, on-site, permanent (35 hours/week) position with the Positive Health Network. We offer a competitive compensation package in the salary range of $55,000-$60,000 and a comprehensive benefit package.We will accept applications until Monday, January 5, 2026. Please submit your resume and a cover letter detailing your qualifications and interest in the Supervisor, Care Coordination position to <a href="mailto:recruiting@positivehealthnetwork.org" target="_blank">recruiting@positivehealthnetwork.org</a>.

Positive Health Network

Supervisor, Care Coordination

GBMSM Regional Health Promotion and Risk Reduction WorkerIf you are interested, please forward your resume and covering letter by email no later than 10 am on Monday, January 12th, 2026 to <a href="mailto:recruitment@positivehealthnetwork.org" target="_blank">recruitment@positivehealthnetwork.org</a>.Job purposeThe GBMSM Regional Health Promotion and Risk reduction Worker promotes sexual health and HIV/HCV risk reduction among Gay, Bi, Men who have Sex with Men (GBMSM) in the region of Hamilton, Halton Haldimand, Norfolk, and Brant. For the purposes of this job description the use of the term “men who have sex with men” (MSM), includes men who identify as gay, trans, two spirit and bi-sexual.The Regional GBMSM Program goals are to reduce the number of MSM who are not aware of their HIV or Hepatitis C status, to reduce new infections, and to implement positive prevention programing working together with GBMSM who HIV or HCV Positive are, or co-infected.Working in collaboration with the provincial Gay Men’s Sexual Health Alliance, and our community partners, the incumbent is responsible for developing, coordinating, and delivering GBMSM education, training, community-based and online outreach to promote health and reduce risk. This program plans and coordinates activities throughout Hamilton, Halton, Haldimand, Norfolk and Brant.Primary responsibilities<ul><li>Partner with local community organizations to increase their capacity to respond to MSM’s HIV-related needs</li><li>Providing consultation and advice to local organizations as requested</li><li>Facilitating or leading local initiatives to serve as a catalyst for the integration of HIV into programs and planning</li><li>Providing HIV-related information to service providers in the community, at local community events, forums, or conferences</li><li>Distributing resource materials and other HIV prevention tools (safer sex materials, information, condoms, etc.) to community agencies serving MSM</li><li>Providing HIV-related referrals to local community organizations and strengthening the relationship between the local HIV sector and other MSM -serving sectors</li><li>Work collaboratively with other agency priority population programs, such as harm reduction services</li><li>Monitoring and evaluation through consistent use of the web-based Ontario Community-Based AIDS Service and Evaluation records management system and other program related reporting requirements</li><li>Communications and social media outreach</li><li>Professional development</li><li>Other areas as approved by the Manager of Priority Populations Programs and Support Services and/or Executive Director</li></ul>Qualifications<ul><li>People living with HIV are strongly encouraged to apply.</li><li>Post-secondary education in social services, health/human services, community development, or combination of education and equivalent experience</li><li>In-depth knowledge of HIV/AIDS and hep C with focus on MSM prevention strategies within the current context</li><li>Previous experience organizing and leading education events geared to social service agencies, community partners, etc. and community discussion forums</li><li>Demonstrated experience of implementing community development models and peer-based programming connected to sexual health education and/or behaviour change focused awareness initiatives</li><li>Knowledge of and connection to the 2SGBTQ communities in the Hamilton, Halton, Brant, and Haldimand-Norfolk regions</li><li>Excellent organizational skills and diligence</li><li>In-depth knowledge and ability to manage social media and engage in online and face to face community outreach</li><li>Flexible to challenges as they arise and the ability to remain calm under pressure</li><li>Ability to manage confidential/ sensitive information with discretion and maturity</li><li>Demonstrated ability to communicate effectively in conflict and other situations that may require tact, diplomacy, and discretion</li><li>Competence in collaborating with people who may experience mental health and substance use challenges</li><li>Demonstrated proficiency with computer systems, (i.e., Word, Excel, Outlook)</li><li>A valid driver’s license and access to a reliable insured vehicle for work related duties</li><li>Support for the mission, vision, and values of Positive Health Network.</li></ul>Working conditions<ul><li>Salary is $52,432.16 and we offer a competitive benefits package.</li><li>This is a full-time position based on 35 hours per week</li><li>Able to work occasional weekends and evenings as needed</li><li>The incumbent is expected to behave ethically, demonstrate competence in effective communication and team building, and to work in a collaborative manner</li></ul>

gbMSM Risk Reduction and Health Promotion Worker

Abiona Centre (“the Centre”) is an award-winning, accredited Children’s Mental Health Centre that is a multi-service, non-profit, unionized, community agency located in the east end of Toronto.&nbsp; The Centre is committed to nurturing empowerment, independence and growth for young pregnant and parenting women, children and families in a non-judgmental, inclusive environment by providing a residential care and treatment program; supportive transitional housing; on-site high school program, community housing support and referral services; and maternal infant mental health programs and services. We do this by working collaboratively as a multi-disciplinary team with community partners to provide holistic programs and support that respond to mental health, education and transitional needs. The Centre also operates an EarlyON Child and Family Centre and an Early Learning Centre.&nbsp;All the programs and services are open to families, young women and their children living in the broader community.The Supervisor, Housing (the “Supervisor”) contributes to the achievement of Abiona Centre For Infant and Early Mental Health’s (the ‘Centre’) mission, vision, strategic directions, and objectives.&nbsp; The Centre provides a comprehensive range of adolescent, infant and early mental health, housing, education and childcare services to young Black pregnant and parenting adolescents, 13-29 years old.&nbsp;The Supervisor is responsible for planning, implementing and managing the delivery of high-quality housing programs and services consistent with the Canadian Centre for Accreditation standards and funders requirements, and supervising programming staff who provide housing supports to young Black mothers in three locations.&nbsp;This position provides leadership and functions as a role model and coach to staff to achieve the departmental and organizational goals.Position:Supervisor, HousingTerm:Full Time Permanent / Existing Position &nbsp;Rate of Pay: $65229 per yearProgram:Child Development, Education and Housing (CDEH)Reports to:Manager, Child Development, Education and Housing&nbsp;Supervises:<ul><li>Program Coordinator, 1900 Sheppard</li><li>Community Workers</li><li>Volunteers</li><li>Student Placements</li></ul>Qualification:<ul><li>Bachelor’s degree in Social Services, Psychology, Human Services, or other related fields, or a combination of equivalent skills and experience.</li><li>5 years' experience implementing programs, working with homeless and vulnerably housed young women.</li><li>Demonstrated leadership and supervisory skills and I year experience supervising staff, preferably in a unionized environment.</li><li>Knowledge of Residential Tenancies Act (RTA), the Care Home Exemption under the Act, tenancy agreements, and property management.</li><li>Understanding of and experience supporting Black pregnant and parenting adolescents and their children with issues related to housing, poverty, mental health, trauma, social isolation, and substance use.</li><li>Ability to identify and develop effective services for young Black women facing various challenges.</li><li>Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.</li><li>Skills to navigate and access housing supports and other community resources for young Black pregnant and parenting women and their children.</li><li>Demonstrated proficiency with case management procedures</li><li>Demonstrated understanding of working collaboratively, the importance of therapeutic relationships, strategies and responses that support the continued psychological development in the young Black women and their children</li><li>Ability to ensure that relevant accreditation standards, and Centre policies, standards and practices are met.</li><li>Knowledge of group facilitation and ability to turn feedback into policies and program improvements</li><li>Strong conflict resolution, negotiation, and crisis prevention/intervention skills.</li><li>Excellent multi-tasking, time management skills, and ability to work independently with minimum supervision.</li><li>Ability to work effectively within the scope of the Management Team.</li><li>Excellent interpersonal, communication, writing and editing skills.</li><li>Proficiency in Microsoft Office.</li><li>Negative report from Vulnerable Sector Screening&nbsp;</li></ul>Working Condition:<ul><li>Work primarily in an office environment within the Centre at the Broadview, Humewood and Sheppard campuses.</li><li>Flexibility to adjust working hours to accommodate program and service requirements</li><li>The Manager and Supervisor will provide backup coverage for one another.</li><li>Provide backup in the absence of other Program Managers</li><li>Provide occasional On-Call support to the Centre’s 24/7 programs and services</li><li>Other duties and responsibilities as required</li></ul>Closing Date: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Until FilledThe Centre offers a dynamic work environment and career advancement opportunities. The successful candidate must have a negative criminal reference check and vulnerable sector screening as a condition of employment.In accordance with&nbsp;the&nbsp;Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005,&nbsp;andthe Centre’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make your needs known in advance.The Centre encourages applications from persons who represent the diverse populations we serve.Qualified applicants should send their cover letter and resume by the closing date to:­Human ResourcesAbiona Centre&nbsp;1102 Broadview AvenueToronto, ON M4K 2S5Fax: 416-425-4056&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; OR&nbsp;Email:&nbsp;<a href="mailto:hr@abionacentre.ca" target="_blank">hr@abionacentre.ca</a> (please quote "Supervisor, Housing" in the subject line)We thank all applicants, however, only those we select for interview will be contacted.Date of posting: December 29, 2025

Abiona Centre

Supervisor - Housing

Employment Type:&nbsp;Full-time (Permanent) Department:&nbsp;Housing Services Union: Excluded Salary: 55,000 - 58,000 CAD annually File #:&nbsp;25-HS-27 (1 OPEN) Posting Date: December 29, 2025 Posting Close: January 11, 2026 Location:&nbsp;65 Dundas St. E, Toronto, ON Reason for vacancy: New Position Position Summary Reporting to the Senior Manager, Housing Services, or such other persons as deemed necessary by the agency, the Housing Tenancy Coordinator is responsible for leading the full intake and tenancy life cycle for the building, from vacancy postings and eligibility verification through tenant matching and move-in. The Intake Coordinator works closely with the Housing Supports and Property Management teams to coordinate viewing, tenant interviews, lease signings, and warm transfers to on-site and community supports. The Housing Tenancy Coordinator also leads annual rent-geared-to-income renewals and participates in case conferencing, maintaining accurate tenant records and documentation. In addition, the position is responsible for reporting, data collection, and maintaining administrative and statistical records in alignment with City of Toronto Coordinated Access and Rent-Geared-to-Income Requirements. Duties and Responsibilities Vacancy Postings, Eligibility Verification, and Tenant Matching<ul><li>Manage the full life cycle of tenancies in the building: submitting Vacancy Notification Forms (VNFs), receiving and reviewing Eligibility Verification Forms (EVFs), uploading required documents to Yardi and facilitating a warm transfer to onsite supports.</li><li>Coordinate with Property Management to schedule unit viewings and lease signings.</li><li>Oversee and attend prospective tenant interviews, representing Dixon Hall, to ensure building supports meet tenant needs.</li><li>Manage lease signing schedules, review policies with prospective tenants.</li><li>Liaise with service providers involved with each tenant in referral, planning and move-in process.</li><li>Lead the annual RGI renewal process alongside the supports and property management teams.</li><li>Assess client needs and align them with services and support in the community that will lead to a successful transition</li><li>Encourage good coordination of resources and strategies among referring agencies.</li></ul>Reporting<ul><li>Attend regularly scheduled meetings with the City of Toronto’s Coordinated Access team to report on occupancy and prospective tenancies.</li><li>Collect and maintain statistical information on tenants moving in and out.</li><li>Develop and administer surveys and questionnaires for all tenants moving in and document the outcome of tenants leaving, and periodically during tenancy.</li></ul>Housing Support<ul><li>Establish and maintain a supportive network that will assist tenants to maintain a successful tenancy.</li><li>Liaise between property managers and tenants.</li><li>Educate tenants on their responsibilities and rights during the lease signing process.</li><li>Participate in case conferences with tenants as needed, maintain up to date case notes, progress reports and tenant files.</li></ul>Administrative/Liaison<ul><li>Maintain appropriate information for statistics and files.</li><li>Maintain tenant files on EMHWare and Yardi.</li><li>Attend department and agency staff meetings.</li><li>Provide letters for tenants regarding their prospective tenancy.</li><li>Prepare case records, statistical reports, and other administrative tasks as required.</li></ul>Qualifications<ul><li>Previous experience (one year or more) working in a shelter and/or housing environment.</li><li>Previous experience (one year or more) assisting clients to access and maintain housing.</li><li>Post-secondary education in a relevant field (i.e. certificate, degree, or diploma in social services) is preferred.</li><li>Experience working in a Rent-Geared-to-Income (RGI) and Supportive Housing environment preferred.</li><li>Experience with EMHWare and Yardi is considered an asset.</li><li>Practical knowledge of crisis intervention, conflict resolution, counseling, harm reduction, community service agencies, and the homeless population gained through either experience or education/training.</li><li>Demonstrated ability to use sound judgement, perform job duties with minimal supervision, and problem solve.</li><li>Demonstrated ability to work sensitively with a wide variety of individuals and with groups of homeless and hard-to-house men and women in a community setting.</li><li>Ability to collaborate with individuals, client groups, agencies, and other organizations working towards social change.</li><li>Knowledge of political, structural, and sociological reasons for homelessness, under housing and poverty.</li><li>Ability to quickly identify issues and possible solutions.</li><li>Strong written and verbal English language skills; knowledge of other languages will be considered an asset.</li><li>Ability to work with all levels of professionals in community agencies and government offices.</li><li>Ability to work as an individual and as a team member.</li><li>MUST be qualified to work in Canada legally for the employer.</li><li>Able to provide a “Clear” or satisfactory Vulnerable Sector Police Check as determined by the operational requirements of the program.</li></ul>Dixon Hall&nbsp;may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team. Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process. To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.&nbsp;

Dixon Hall

Housing Tenancy Coordinator

Victim Services Toronto (VST) provides trauma-informed support and advocacy in the moment for any person in Toronto who has experienced crime or sudden tragedy. We also work to prevent violence through community engagement.&nbsp;VST is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion throughout VST operations, policies, culture and hiring practices.&nbsp; We are dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Persons identifying as visible minorities, indigenous, with disabilities, of any sexual orientation, of any gender identity, or from any other equity-deserving group are strongly encouraged to apply. To read VST’s full equity statement, please refer to:&nbsp;&nbsp; &nbsp;<a href="https://www.victimservicestoronto.com/anti-oppressive-equity-statement" target="_blank">https://www.victimservicestoronto.com/antioppressive-equity-statement&nbsp;</a>&nbsp; &nbsp;Position:&nbsp;Crisis Counsellor&nbsp;Position Type:&nbsp;1 Full time, Permanent positionRotating shifts (Week 1: 7-3pm, Week 2: 3-11pm)Salary:&nbsp;57,000 – 60,000+, commensurate with relevant education and experience in the sector&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;Reports To:&nbsp;Director of Crisis Response Program&nbsp;&nbsp; &nbsp;Application Deadline:&nbsp;January 19, 2026 @ 5pm__________________________________________________________________&nbsp;POSITION OVERVIEW:&nbsp;&nbsp;&nbsp;&nbsp;The Crisis Counselor provides short-term intensive crisis counseling and intervention services to vulnerable victims of crimes and sudden tragedies. This specialized role involves working with individuals affected by a range of traumatic events, including but not limited to homicide, attempted homicide, human trafficking, domestic violence, sexual assault, gun violence, and robbery. Additionally, the counselor supports those impacted by sudden tragedies such as suicide, motor vehicle or workplace accidents, and sudden death.&nbsp;Services are delivered in a client-centered and trauma-informed manner, ensuring that everyone’s unique needs and circumstances are prioritized. The Crisis Counselor meets clients in locations of their choice, including the VST office, their homes, or other safe locations, offering flexibility and accessibility to those in need. The focus is on providing immediate emotional support, stabilization, and resource linkage to help clients navigate the aftermath of traumatic events.&nbsp; &nbsp; &nbsp;&nbsp;KEY RESPONSIBILITIES:&nbsp;Crisis Intervention &amp; Victim Support&nbsp;<ul><li>Receive referrals from Toronto Police Service, Clients and Community Partners promptly and action the referral based on presenting needs </li><li>Provide on-scene assistance, virtually and over the phone support to victims and survivors </li><li>Provide community debriefing as requested for traumatic events </li><li>Conduct comprehensive needs assessments resulting from a crime and sudden tragedy </li><li>Provide immediate emotional support and arrange for practical support for victims of crime and sudden tragedy, aiding help manage crisis situations </li><li>Work collaboratively with clients in developing and implementing a personalized safety plan, urgent advocacy or travel letters and keep confidential case note documentation&nbsp; &nbsp; &nbsp; &nbsp;</li><li>Offer compassionate, non-judgmental, culturally responsive, client-centered, and trauma-informed therapeutic interventions </li><li>Meet with clients in person or virtually to collect necessary documentation for VQRP; upload documentation to file and submit with referral </li><li>Submit proof of payment or service to on call afterhours and Director for billing purposes </li><li>Advocate and connect clients to appropriate internal case management programs as well as external health, social service, community and justice systems </li><li>Link clients to appropriate community resources and services that meet their ongoing needs, including counseling, housing, or financial support </li><li>Work within a client-centered approach, emphasizing the autonomy and empowerment of individuals in their journey toward recovery </li><li>Effectively manage high volume of cases while ensuring timely responses to incoming calls from clients and law enforcement </li><li>Prioritize cases based on immediate need and urgency, maintaining a focus on client well-being </li><li>Apply an Anti-Oppression Framework (AOP) to all interactions, ensuring equity and inclusion in service delivery&nbsp;</li></ul>Eligibility Assessment &amp; VQRP+ Funded Services&nbsp;<ul><li>Assess victims' eligibility for VQRP+ funded services and make referral for case management where applicable </li><li>Ensure immediate needs for food, shelter, and safety are met after hours, and provide ongoing practical support during the crisis </li><li>Ensure documentation is received and uploaded to the file in an ethical and timely manner&nbsp;</li></ul>Police Collaboration &amp; On-Scene Assistance&nbsp;<ul><li>Respond promptly to requests from law enforcement for assistance at crime scenes or in emergency situations </li><li>Offer direct support to victims and witnesses in collaboration with police officers, ensuring safety and coordination of services&nbsp;</li></ul>Suicide Risk Assessment &amp; Support&nbsp;<ul><li>Complete thorough Suicide Risk Assessments for individuals in crisis and at risk </li><li>Provide appropriate referrals and connect clients to mental health supports or intervention services&nbsp;</li></ul>Interagency Communication &amp; Collaboration&nbsp;<ul><li>Actively communicate and collaborate with key service providers, including police, emergency medical services (EMS), fire departments, hospitals, and CAS </li><li>Coordinate and facilitate support for clients from various agencies to meet comprehensive needs 24/7 </li><li>Provide immediate and on scene support in cases of mass victimization events and engage in mass victimization response protocol&nbsp;</li></ul>Supervision &amp; Guidance&nbsp;<ul><li>Provide supervision, guidance, and direction to agency volunteers and students </li><li>Foster a supportive learning environment to enhance their skills and knowledge&nbsp;</li></ul>Training &amp; Meetings and Team Culture&nbsp;<ul><li>Participate in quarterly training sessions to remain informed of best practices and updates in crisis intervention </li><li>Attend team meetings to discuss case management, share insights, and collaborate on client care strategies </li><li>Promote and cultivate an inclusive, respectful, and supportive work environment that values diversity and encourages open communication </li><li>Actively contribute to creating a positive organizational culture by modeling inclusive behaviors, promoting mutual respect, and ensuring all team members feel valued, heard, and empowered to contribute </li><li>Support initiatives and practices that enhance team cohesion, inclusivity, and a sense of belonging, fostering a healthy and productive workplace&nbsp;</li></ul>Professional Development and Training&nbsp;• &nbsp;&nbsp;&nbsp; Participate in ongoing training, committees, clinical consultation, supervision, and professional development activities to stay current with best practices in victim services, crisis intervention, trauma-informed care, and other relevant fields&nbsp;Documentation and Reporting&nbsp;<ul><li>Maintain accurate, timely, and ethical case notes, ensuring that documentation is completed and submitted in accordance with agency policies and professional social work standards after each client interaction </li><li>Assist with any additional administrative duties or responsibilities as assigned for the program related to the role&nbsp; &nbsp; &nbsp;</li></ul>QUALIFICATIONS/SKILLS&nbsp;Must-Haves (You’ll Need These to Succeed in this Role!)<ul><li>Diploma or degree in Social Work, Social Services, Psychology, or a related field </li><li>Must be registered or eligible for registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) </li><li>A minimum of 3 years of direct crisis intervention or case management experience working with victims or related vulnerable populations </li><li>A full, valid G-level driver’s license in good standing, and comfortable driving in urban areas, city streets, and on highways </li><li>Strong understanding of trauma-informed care, gender-based violence, and the unique needs of survivors of human trafficking</li><li>Proven ability to conduct comprehensive needs assessments, crisis intervention, advocacy and assistance to clients in a fast-paced environment </li><li>Demonstrated ability to work independently and as part of a multidisciplinary team, collaborating effectively with law enforcement, service providers, community organizations, and diverse stakeholders, including equity-deserving populations</li><li>Commitment, knowledge, training and experience in intersectionality, anti-racism, anti-oppression, discrimination, and decolonizing practices &nbsp;</li><li>Ability to contribute to the diversity of Victim Service Toronto's workforce and its inclusive, anti-racist and anti-oppressive practices&nbsp; &nbsp;</li><li>Proven ability to quickly establish rapport and build trust with diverse individuals in crisis, community partners, and law enforcement, demonstrating empathy and respect in all interactions</li><li>Excellent organizational skills and time management, with the ability to manage competing priorities and meet deadlines</li><li>Demonstrated understanding of best practices, legal, and ethical requirements for case note documentation</li><li>Independently manages a high volume of calls by effectively prioritizing tasks, proactively following up with clients and partner agencies, and demonstrating persistence in navigating systems to ensure timely and comprehensive support</li></ul>Nice-to-Haves<ul><li>Thorough understanding of harm reduction and sex-positive practices&nbsp; &nbsp; &nbsp;</li><li>Demonstrated ability to identify, access, and connect clients with relevant community resources, including those specific to 2SLGBTQ+ and mental health supports, with the capacity to develop a strong understanding of local resources</li><li>Lived experience </li><li>Fluency in a second language (other than English) is considered an asset, particularly for engaging with diverse communities and providing culturally responsive support</li></ul>OUR LOCATION:&nbsp;&nbsp;&nbsp;The position is in person and currently located at Toronto Police Services’ Headquarters. We recognize that applicants, particularly those from Black, Indigenous, racialized communities, with lived experiences and other equity-deserving communities, may have varied, complex, and historical experiences with law enforcement.&nbsp;The final stage of recruitment also includes a police background check for facilities access purposes. We recognize this information may affect applicants differently and share it to support informed decision-making throughout the application process.&nbsp;WHAT WE OFFER&nbsp;At Victim Services Toronto, we offer competitive salaries and a comprehensive benefits package but we know a job is more than a pay cheque. Here, you’ll be part of a team that works together to make a real difference. At the end of the day, our staff go home knowing they’ve helped provide immediate, confidential support to people experiencing crime or sudden tragedy.&nbsp;While you’re here, you’ll also have access to a wide range of benefits and opportunities designed to support your health, growth, and overall wellbeing:&nbsp;Benefits and Perks&nbsp;Eligibility to enroll in medical and dental benefits following completion of the probation period, including access to mental health tools and resources.&nbsp;<ul><li>OMERS pension plan with enrollment on your first day. </li><li>Access to the Employee and Family Assistance Program, including counselling and wellness resources for employees and their immediate family members. </li><li>Access to Toronto Police Service gym facilities (based on employment status). </li><li>Professional development funds to support continuing education and career growth. </li><li>Agency-sponsored social events and opportunities to participate in community and charitable events. </li><li>In-house and external training opportunities related to current roles or future advancement.</li></ul>Staff Wellbeing Matters&nbsp;Thanks to the generosity of The Janis Rotman Fund for Staff Wellbeing, our team benefits from meaningful, built-in support to sustain their energy and care. This includes every 10th working day off, and access to paid clinical supervision with trained clinicians. We recognize the toll of trauma exposure and are committed to supporting the wellbeing of those who support others.&nbsp;HOW TO APPLY:If you are passionate about making a difference in the lives of those affected by crime and sudden tragedy and meet the qualifications outlined above, we encourage you to apply with your resume and cover letter by email to&nbsp;<a href="mailto:careers@vstoronto.com" target="_blank">careers@vstoronto.com</a>.&nbsp;Please ensure the subject line of your email includes “Application for Crisis Counsellor Position”&nbsp;VST recognizes and values a diversity of experience, including but not limited to work experience and education- but lived and life experience as well. Please ensure this is clearly indicated in your cover letter and resume. &nbsp; &nbsp;&nbsp;Victim Services Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&nbsp;Disability-related accommodation during the application process is available upon request by emailing&nbsp;<a href="mailto:careers@vstoronto.com" target="_blank">careers@vstoronto.com</a>.&nbsp;

Victim Services Toronto 

Crisis Counsellor - Full-time Permanent

Lifewater Canada is a Canadian non-profit organization, which has surpassed 30 years of continuous effort to address WASH needs in Sub-Saharan Africa and Haiti. Lifewater Canada has been rated by Charity Intelligence as a top 10 Canadian and International charity with a 5-star rating for 7 consecutive years.Conditions of Employment:&nbsp;<ul><li>1-year full time 40 hour a week position with potential renewal</li><li>Working virtually from home</li><li>3-month probationary period</li><li>Benefit coverage after probationary period completed</li><li>Holidays to be determined according to province of residence.&nbsp;</li><li>Wage: to be negotiated</li></ul>Administrative Assistant: Providing clerical and organizational support to ensure Lifewater runs smoothly, handling tasks like scheduling, travel arrangements, communication, electronic filing, web site oversight and managing supplies.Soft skills:Exceptionally organized, flexible and proficient in time management, skilled problem-solving capacity, strong communication (written/verbal), attention to detail, adaptability, confidentiality, professionalism.Requirements: To study and understand Lifewater Canada’s history, structure, objectives, programs and financial needs of the organization to maintain thorough knowledge of current and planned project initiativesTechnical skills:<ul><li>Computer proficiency (MS Office Suite, databases, Canva, WordPress), data entry, software knowledge.</li><li>Key in creating, updating and managing web site (Word Press)</li><li>Maintain Lifewater’s brand across all forms of communication and initiatives</li><li>Working to support other staff members with promotional material needs, posters/email-outs etc.&nbsp;</li><li>Report preparation for staff and Lifewater board needs</li><li>Assist the Team lead in coordination of various fundraising and awareness events, event/volunteer support, including managing expense reports and providing regular accurate and timely reports</li><li>To work with staff to review video and photos, catalogue them and prepare them for social media and other promotional needs.</li></ul>Experience and educational requirements:<ul><li>A minimum of two years of experience working in a corporate or nonprofit work environment in an administrative position.&nbsp;</li><li>Possessing a passion for Lifewater Canada’s mission.</li></ul>Other duties as required – We are a small workforce, and responsibilities and needs vary day by day. Flexibility is key.&nbsp;Job posting, apply here, including cover letter and salary expectations.

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