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Job Posting 
IT Support &amp; Infrastructure Coordinator 


ORGANIZATION PROFILE – CLH is the region’s largest service provider for individuals with 
developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping 
them achieve their full potential, be included in our community, and, ultimately, build great lives. 

We offer widely recognized expertise and serve more than 1,600 people with special needs 
every year – from children to aging seniors. We offer community participation programs, 
residential services, respite services, employment supports, and services designed for children. 

We are currently seeking a Part-Time Temporary IT Support &amp; Infrastructure Coordinator to 
join our team for a period of two (2) years. This position is based in Hamilton, ON and reports to 
the Senior Manager, Quality &amp; Risk. The role plays a vital part in ensuring reliable and effective 
technology support across all our facilities. 

 
Responsibilities: 

 • Oversee and support company hardware and communication technology across all sites 

 • Perform application account management and maintenance 

 • Act as subject matter expert for new application implementations 

 • Serve as primary contact for telecommunications providers 

 • Administer the mobile device management (MDM) system 

 • Provide frontline IT troubleshooting and technical support 

 • Participate in committees and organization-wide IT projects 

 • Collect, analyze, and report on IT activities 

 • Identify opportunities for IT service improvement 

 • Collaborate with service providers on infrastructure issues 

 • Maintain and update IT asset inventory 

 • Manage secure documentation of technology assets and credentials 

 • Administer user management on the Newt phone system 

 • Serve as webmaster for the public website and SharePoint intranet 

 • Promote organizational vision and mission 

 • Comply with health and safety policies and regulations 

 • Report workplace hazards and support safety improvements 

 • Always maintain confidentiality 

Qualifications: 

 • Completion of a post-secondary degree in Computer Science or related field of study 

 • Proven experience in an IT support or coordinator role 

 • Strong technical troubleshooting skills and problem-solving mindset 

 • Experience working with MDM platforms and telecom service providers 

 • Familiarity with network infrastructure and support (firewalls, switches, access points) 

 • Working knowledge of computer hardware, operating systems, desktop software including but 
not limited to, Microsoft Office 365 products 

 • Experience supporting a variety of ERP, CRMS, or similar database systems 

 • Proficient in maintaining IT asset documentation and inventory tracking 

 • Ability to manage multiple tasks with strong attention to detail 

 • Excellent communication and interpersonal skills 
 
 


 • Previous experience with Newt phone systems or similar VoIP platforms 

 • Knowledge of secure documentation practices 

 • Experience working with external IT vendors or MSPs 

 • Valid Police record check 

 • Valid G class driver’s license with proof of insurance and access to a reliable vehicle 

 • Able to work flexible hours to accommodate operational needs 
 

To find out more about this opportunity, or to apply, email: <a href="mailto:humanresources@clham.com" target="_blank">humanresources@clham.com</a> 

 
Please use “IT Support &amp; Infrastructure Coordinator” in the Subject line and submit a resume 

and cover letter (Word or PDF format) by July 6, 2025. 

 
Community Living Hamilton is committed to equitable employment practices. Candidates with fluency 

in a second language are encouraged to note this in their resume. 


<a href="mailto:humanresources@clham.com" target="_blank">mailto:humanresources@clham.com</a>

Community Living Hamilton

IT Support & Infrastructure Coordinator

Metropolitan United Church (“Met”), a cathedral church in the downtown core, is an affirming, progressive and inclusive congregation from the local area and afar. Met's&nbsp;Vision&nbsp;is to boldly lead in nurturing faith for the transformation of lives and the betterment of God’s world. The church's&nbsp;Mission&nbsp;is to offer hope, healing and beauty through sacred space, inclusive community, compassionate action, and excellence in worship and music, grounded in the profound traditions of the Christian faith. Met is looking for a Children &amp; Youth Coordinator to support this mission for children and youth. The Position The Children &amp; Youth Coordinator works under the supervision of the Minister of Worship &amp; Faith Formation and reports to the Executive Director. The primary responsibilities of this role:<ul><li>Organize and run Sunday School and Youth Group programming</li><li>Prepare lesson plans and materials</li><li>Host monthly family events</li><li>Recruit and support volunteers</li><li>Attend staff and ministry team meetings as required</li><li>Prioritize outreach and growth: connecting with families in the congregation and wider community, inviting new participation, building ministry visibility</li><li>Explore potential cooperation with Met’s music ministry for children</li></ul>This position involves 12 hours per week of work. Presence at Metropolitan on Sunday mornings and for other events is mandatory. Other preparatory work can be completed either on site or off site with approval. Primary Qualifications &amp; Skill Requirements<ul><li>Strong Communication and Interpersonal Skills:<ul><li>Ability to connect authentically and build rapport with children, youth, parents, volunteers, and church staff.</li><li>Excellent verbal and written communication for teaching, leading discussions, creating promotional materials, and reporting.</li></ul></li><li>Leadership and Program Development:<ul><li>Ability to plan, organize, and lead engaging and age-appropriate programs, activities, and events</li><li>Creativity in developing curriculum and activities that foster spiritual growth, faith exploration, and leadership skills.</li></ul></li><li>Organizational and Administrative Skills:<ul><li>Strong time management and prioritization skills to manage multiple programs and responsibilities.</li><li>Attention to detail in ensuring compliance with church policies, especially regarding child safety</li></ul></li><li>Theological Understanding and Faith Commitment:<ul><li>A good understanding of the theology and philosophy of the United Church of Canada.</li><li>A demonstrated commitment to a diverse and inclusive environment, aligning with the United Church's "Affirming" theology (supportive of 2SLGBTQIA+ individuals).</li></ul></li></ul>A current Vulnerable Sector Police Check (VSC) will be required from the successful candidate. Remuneration $29/hour. This position will begin in mid-August for preparatory time and will last until June 2026. Contract renewal is possible.Please send your resume and cover letter to <a href="mailto:search@metunited.ca" target="_blank">search@metunited.ca</a> and indicate "Children &amp; Youth Coordinator" in the subject line. Met is grateful for all applications; only those selected for an interview will be contacted.

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