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About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan, including massage therapy, naturopathic services, travel coverage, and more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>An Employee Wellness program</li><li>Paid days off for religious observance purposes </li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:&nbsp;Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you would be an essential member of our team, responsible for providing solution-focused employment counselling to an assigned caseload of clients in areas such as job search, job placement, career decision-making, job retention, and other supports to help clients achieve successful outcomes. You would also be responsible for developing relationships with employers to identify suitable employment opportunities for clients in your caseload, among other key duties, including maintaining accurate records in online data reporting systems. In this role, you would also have individual targets to achieve related to your caseload’s success.Position Type:Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanentBase Location and Position Type Available:This opportunity is based at The Career Foundation’s York&nbsp;Employment Centre, located near Weston Rd. &amp; Lawrence Ave. W., and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis.This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week.&nbsp;The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Reporting to:Area Manager, Employment and Placement ServicesResponsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution-based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision making, job retention, and other areas to support clients with achieving employment goals.</li><li>Consistently monitors and tracks caseload success rate to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.&nbsp; </li><li>Provides effective job search readiness support services to clients on relevant topics, such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow-ups job seeker clients throughout their job search efforts, and provides repeat, one-on-one job employment counselling sessions and support, as needed, to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in-person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services in the community and create job leads for active clients in caseload.</li><li>Conducts job search activities with clients, including cold calling employers and other strategies to support them with achieving successful outcomes.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals. </li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of two years of experience in job coaching, employment counselling, job development, recruitment, or other directly transferable experience related to the position’s responsibilities is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered assets.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness and flexibility to occasionally work outside regular business hours when needed.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li></ul>How to Apply: Please visit the&nbsp;Join Our Team&nbsp;page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Employment Service and Placement Specialist

Position Overview:Reporting to the CEO; the Enhanced Care Coordinator (ECC) works as a member of a multidisciplinary professional team at Scarborough Health Network. The Coordinator contributes to team decisions for individualized discharge planning in assessment, implementation and evaluation of appropriate community support services to enable the safe and effective discharge of medically stable hospitalized patients. Creative problem-solving is required to identify and eliminate or manage barriers to safe and timely discharge from hospital. Candidate must be comfortable working on their own, as they will be working off site.The Enhanced Care Coordinator develops and supports systems and processes to ensure coordination with TransCare® Community Support Services (CSS) being designated as Lead Agency for Scarborough CSS. The ECC maintains good working relationships with our Scarborough CSS partnering organizations and provides support and guidance to staff to ensure the program mandate is met; and participates as an effective member with Home and Community Care, hospital teams as well as patients and their families.The Enhanced Care Coordinator works closely with the Supported Referral initiative, the Home at Last (HAL) Program, Home to Stay and In-Home Services to seamlessly coordinate and schedule patient care needs.The Enhanced Care Coordinator also provides case management for transition of services from Home First to private pay and makes necessary linkages and referrals to other organizations.Please note:This is a contract from September 8, 2025 to May 8, 2027. The worksite is Birchmount Hospital.Primary Duties &amp; Responsibilities:· Conduct patient visits and attend team rounds for identification and follow up for patients to assess for eligibility;· Participate in discharge planning meetings to coordinate community support services and contribute to decision making by the team;· Manages services within TransCare Community Support Services’ policies, procedures and staff limitations;· Planning, implementing and evaluating service(s) in consultation with the multidisciplinary professional team along with onsite hospital interdisciplinary teams;· Liaising with hospitals and community organizations as required for service provision, monitoring and follow up;· Completing verbal and written reports and presentations; maintaining statistical data and records;· Establishing effective working relationships and maintaining appropriate community, organization and hospital contacts· Communicating effectively in various forums· Developing and/or assisting with program/TransCare initiatives· Provide counseling, advocacy and support to clients with one-on-one case management;· Crisis-intervention – follow-up on issues around neglect, abuse, mental health and emergencies;· Perform other duties and responsibilities as directed by CEO.Job Specifications:· Degree in Social Work or Diploma in Social Service Work or related health service field;· Minimum of two years’ experience in service coordination or case management functions;· Knowledge of the principles and practices of community support services; knowledge of healthcare and community support resources in Scarborough Region· Strong familiarity with community support services;· Sensitive to the cultural needs of clients from various ethnic groups;· Excellent interpersonal, communication and multi-tasking skills;· Maintain strict confidentiality and abide by Data Sharing Agreements for restricted access into partner portals and electronic referrals· Self-directed and disciplined to manage multiple caseloads and meet deadlines;· Must be able to work in a fast-paced team environment;· A strong understanding of holistic care, systems development and inter-organizational / inter-professional cooperation.· Results oriented, takes initiative and capable of working independently;· Must have basic computer skills (knowledge of Microsoft Outlook, word and excel);· Possession of a valid Ontario driver’s license and access to a vehicle;· Excellent oral and written communication skills;· Second language preferable;· Previous experience in a Community Support Agency;· Knowledge of AlayaCare database would be beneficial· Familiarity with InterRAI CHA.Work Condition and Physical Capabilities:· Monday to Friday from 8:30 to 4:30 with occasional evenings or weekends as required, primarily at hospital site and occasionally at Head Office when required;· General office environment;· Visits to client homes and exposure to various living environments, such as hoarding or infestation;· Significant amount of computer and telephone use;· Can lift &amp;/ or carry 6-13.5kg (15-30 lbs).Job Application Instructions:Please submit your job applications via email to <a href="mailto:careers@tcare.ca" target="_blank">careers@tcare.ca</a>, quoting the position to which you are applying to in the subject line, no later than August 29, 2025. All applications will be held in strict confidence.TransCare® is dedicated to addressing specific clients’ needs including; gender, language and cultural requirements in particular, when providing personal care for older adults with challenges. Selection of personnel will be based on current clients’ needs at the time of posting.We thank you for your interest in applying to TransCare®; however only successful candidates selected for an interview will be contacted.Disclaimer:TransCare® Community Support Services is an inclusive and equal opportunity employer. We welcome applications from diverse individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to integration and maintaining the independence of individuals and removing barriers to accessibility in the workplace. We are committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, The Pay Equity Act, the Occupational Health and Safety Act, and all other applicable legislation.The information in this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required by employees assigned to this job. The agency reserves the right to make changes to this position as business dictates.

Transcare Community Support Services

Home First Enhanced Care Coordinator

DATE:&nbsp;August 21, 2025​&nbsp; LOCATION: Newmarket, ON - York Region South Simcoe Supportive Housing&nbsp; COMPENSATION: $50,409 - $59,904 annually prorated&nbsp; VACANCIES: 2 (1 for 8 months contract; 1 for immediate start until December 31, 2026)&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,878 annually and providing 1,882 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring 2&nbsp;Full-time Contract Residential Support Worker(s).Job Summary&nbsp; The Residential Support Worker provides a range of assistance and supports to clients living with mental illnesses in a Program residence or independently in the community.&nbsp; LOFT’s Supportive Housing Services in York Region/South Simcoe provide a variety of housing options to adults (16 years+), either within LOFT owned houses/buildings or through head lease arrangements with private landlords. We offer a range of programming that meets the level of support needs or unique challenges of specific populations. These include small group living arrangements for those requiring minimal support, individual and shared accommodations, and staffed congregate settings for individuals needing daily support. Within that continuum, we also serve people with current involvement in the criminal justice system or those with several comorbid health issues.&nbsp; What You Will Do&nbsp; Through a team oriented professional approach, the position provides support to the client to increase their independence, dignity and self-respect, in a safe and secure environment by:<ul><li>Building a rapport with each individual and providing coaching or mentoring to enable each in meeting the daily requirements of their housing environment and a healthy lifestyle; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, meal planning, cleaning, shopping and budgeting; developing strategies or establishing plans for maintaining these daily activities and other aspects of their recovery plan, for increasing their awareness of safety issues and for ensuring that residents receive adequate support in various aspects of their life; orientation of new clients;&nbsp;</li><li>Supporting and participating in house meetings, resident association activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house; conducting and facilitating resident group meetings, assisting client-run initiatives, preparing schedules of house activities; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; maintaining petty cash, collecting rents and intervening in issues pertaining to maintenance or property; providing cleaning or minor house maintenance as required; teaching residents the appropriate fire safety protocols and conducting regular health and safety checks;</li><li>Maintaining a strong support network of social, family, medical and psychiatric community links and resources; providing reminders and occasionally accompanying clients on their medical, psychiatric or other appointments; assisting the client in navigating the social services and health care systems and liaising with community agencies, hospitals or significant others;&nbsp;</li><li>Promote the psycho-social rehabilitation/ recovery approach, assist in harm reduction strategies, teaching conflict resolution, crisis management and problem solving on activities related to shared living; mediating issues or conflicts between residents, or between residents and neighbours, following-up on issues to ensure satisfactory resolution;</li><li>Participating in the administration of the program by completing and maintaining the required records or statistics such as resident files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities, orienting new staff, determining staff schedules; providing other related assistance as required.</li></ul>What You Bring&nbsp; Must-Have<ul><li>An understanding of harm reduction, and psychosocial rehabilitation principles</li><li>A relevant degree/diploma in human services,</li><li>At least two years of experience working with the client population</li><li>Knowledge of the issues faced by adults with special needs and a marginalized client group.</li><li>An understanding of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.</li><li>Ability to complete&nbsp;annual crisis prevention plans, regular&nbsp;updating of client’s SMART goals.</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good crisis intervention and problem solving skills are required.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information.</li><li>Ability to prioritize a wide range of tasks, including residential client support, maintaining cleanliness and operation of house, responding to crisis, and administrative duties</li><li>Ability to work independently to manage independent workflow each shift and ensure all tasks are prioritized appropriately and completed on time</li><li>Written skills are used in keeping records or updating logs.</li><li>Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients</li><li>Understanding of cultural competency and anti-oppression framework;</li></ul>Nice-to-Haves<ul><li>Reflective of a multi-barriered group, as serviced by the program, a strong asset</li></ul><h3>What We Offer</h3><ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;September 4, 2025​

LOFT Community Services

Residential Support Worker_FT-Contract

The&nbsp;<a href="https://www.cip-icu.ca" target="_blank">Canadian Institute of Planners</a> (CIP) is looking for an experienced and detail-oriented Governance and Member Services Officer&nbsp;who will bring their positive energy, expertise, and willingness to further their skills to our national not-for-profit organization as we continue to implement our&nbsp;<a href="https://www.cip-icu.ca/wp-content/uploads/2024/05/Strategic-Plan_ENGLISH_Updated.pdf" target="_blank">Strategic Plan</a>. A full description of the role can be found further below.What we do:&nbsp;CIP is a member-based organization that works on behalf of planning professionals and students across Canada. Our members work on many important issues, from planning new communities and public spaces to expanding public transit and bike paths (and much more!). As such, our organization is involved in conversations on how to support aspiring planners on their career journey, as well as policy issues related to&nbsp;<a href="https://www.cip-icu.ca/climate-change/" target="_blank">climate change</a>,&nbsp;<a href="https://www.cip-icu.ca/healthy-communities/" target="_blank">healthy communities</a>,&nbsp;<a href="https://www.cip-icu.ca/housing/" target="_blank">housing</a>, and what it means to support&nbsp;<a href="https://www.cip-icu.ca/reconciliation/" target="_blank">reconciliation</a> and&nbsp;<a href="https://www.cip-icu.ca/equity-diversity-inclusion/" target="_blank">equity, diversity and inclusion</a> in our communities.Who we are:&nbsp;CIP is strongly committed to a diverse, inclusive, and accessible workplace and strives to maintain a collaborative work environment that fosters personal and professional growth for all employees.Where we are:&nbsp;Due to the collaborative nature of this role, the Governance and Member Services Officer will be a hybrid employee and expected to be in the CIP office in person, in downtown Ottawa, a minimum of two (2) days per week.&nbsp;CIP respectfully acknowledges that our office is located on the unceded territory of the Anishinaabe Algonquin Nation. CIP values the ongoing stewardship of all First Nations, Inuit, and Métis peoples.What we’re offering:Compensation for this position is $55,000-$65,000/year, commensurate with experience, plus the following enhancements:<ul><li>A comprehensive benefits package (Extended Health, Dental, Life Insurance, AD&amp;D, LTD, and Employee and Family Assistance Program) – all premiums paid by CIP except for LTD (LTD premium to be paid by employee)</li><li>An RRSP contribution matching program – up to 5% of gross salary</li><li>Generous vacation entitlement – 18 paid days/year, plus additional non-statutory holidays</li><li>Generous personal leave (for illness, family emergencies, etc.) – up to 20 paid days/year</li><li>Professional development opportunities</li><li>Hybrid office work environment, with flex-time option as per CIP policy</li></ul>How to apply: If you are interested in working collaboratively with the CIP team plus partners across the country, we’d love to hear from you. Applicants are asked to submit a single PDF document to <a href="mailto:controller@cip-icu.ca" target="_blank">controller@cip-icu.ca</a> which includes:<ul><li>A cover letter addressing the duties, skills and abilities, and hard qualifications for the position, explaining why you are well suited to the position</li><li>A detailed C.V., including a summary of relevant knowledge and workplace experience</li></ul>We thank all who apply; however, only those selected for an interview will be contacted. No follow-up emails or phone calls, please.CIP is strongly committed to a diverse and inclusive workplace. CIP welcomes applications from those who will contribute to the diversity of our community. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.Position SummaryThe Governance and Member Services Officer&nbsp;provides administrative and governance support to the Chief Executive Officer&nbsp;(CEO) and the CIP Board of Directors.&nbsp;This role also supports the planning and execution of CIP’s annual national hybrid conference under the direction of the Manager, Projects and Events.This is a bilingual position (English/French)&nbsp;Reports ToChief Executive Officer&nbsp;Also Works Closely WithManager, Projects and Events, staff team, and organizational partnersConnection to Strategic PlanThis role is closely aligned with CIP’s mission to “support our members, add value to the larger Canadian planning ecosystem” and CIP’s strategic commitment to provide members “<a href="https://www.cip-icu.ca/About/Strategic-Plan" target="_blank">Career Support for Life</a>”. This position is also critical for ensuring that CIP operations are running optimally, thereby enabling the rest of the CIP team to also implement the Strategic Plan.&nbsp;Key ResponsibilitiesMajor areas of responsibility within the portfolio include, but are not limited to:Governance and Meeting Coordination<ul><li>Organizes meetings related to the CEO, CIP Board of Directors, and external committee activities</li><li>Creates and maintains work-back schedules for the Board, AGM, and external committees</li><li>Supports and coordinates the call for Director nominations</li><li>Oversees all meeting logistics: scheduling, accommodations, meeting venues, and travel</li><li>Prepares and distributes meeting packages (includes meeting details, agendas, and reading material), and posts them on members-only site and Basecamp, in accordance with CIP’s policies and procedures</li><li>Attends Board, AGM, and external committee meetings*, assists with administering votes, and prepares meeting minutes/notes</li><li>Ensures that By-laws, policies, and procedures are followed and also updated as required</li></ul>Governance Administration<ul><li>Creates and maintains up-to-date tracking of all motions, reports, and action items presented at the Board and external committee meetings</li><li>Maintains Board and committee rosters and terms</li><li>Administers and maintains tracking for external committee processes and documentation</li><li>Coordinates volunteer recognition of Board and committee members</li><li>Maintains Board Orientation Manuals and Governance Policies and Procedures Manuals</li><li>Assists with Board orientation and governance training</li><li>Tracks outgoing and incoming correspondence, as required</li><li>Assists, schedules, and prepares CEO and Board members for meetings with key stakeholders, as required</li><li>Coordinates Board, committee, and CEO expense claims</li><li>Supports tracking of carbon emissions, related to Board and committee travel</li><li>Assists with Board and committee budgeting, as required</li><li>Coordinates CEO meetings and administrative responsibilities, as required</li></ul>Event and Project Coordination Support<ul><li>Provide administrative support to the Member Services team under the direction of the Manager, Projects, and Events Including;</li><li>Assisting with program logistics, data entry and document preparation</li><li>Book travel, accommodation, and transportation for speakers, moderators, and event staff, as required</li><li>Compile quotes and coordinate with vendors for audio-visual, catering, rentals, and other event-related services.</li><li>Maintain and update event management systems (e.g., Pheedloop) with session details, speaker bios, and registration forms</li><li>Prepare attendee lists, name badges, signage, collateral, and other conference materials in collaboration with the communications team</li><li>Compile post-event reports (attendance, feedback, budget tracking).</li><li>Provide onsite event support (registration desk, exhibitor setup, speaker coordination) as well as technical and administrative support for virtual/hybrid events (currently via Zoom)</li><li>Support other Member Services initiatives as required</li></ul>Qualifications:&nbsp;The ideal candidate will have the following skills and background:Required<ul><li>Minimum 2 years of administrative, governance, or event coordination experience, preferably in a membership-based or not-for-profit organization.</li><li>Experience providing logistical and administrative support for meetings, events, or conferences (virtual, hybrid, and in-person).</li><li>Strong written and verbal communication skills in both English and French (bilingualism is mandatory).</li><li>Proficiency with Microsoft Office Suite and comfort learning other software platforms such as Basecamp, Zoom, Pheedloop, and member databases.</li><li>Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Strong attention to detail and accuracy in record-keeping, document preparation, and correspondence.</li><li>Ability to provide professional, courteous, and timely support to members, volunteers, Board directors, and event participants.</li><li>Willingness to occasionally work overtime during peak periods (e.g., conference season) and travel outside Ottawa for events.</li></ul>Preferred Aptitudes<ul><li>Experience supporting governance processes, such as preparing meeting packages, taking minutes, or tracking motions and action items.</li><li>Experience working with volunteers, committees, or boards.</li><li>Knowledge of event management systems, online registration tools, and/or sponsorship tracking.</li><li>Comfort providing basic IT or virtual platform troubleshooting during meetings or events.</li><li>Collaborative, team-oriented approach, with a high level of discretion and professionalism.</li><li>Flexibility to adapt to changing priorities and deadlines.</li><li>A customer service mindset, with the ability to work well with people from diverse backgrounds and regions.</li></ul>

Canadian Institute of Planners

Governance and Member Services Officer

Position Summary&nbsp;&nbsp;&nbsp;Reporting to the Senior Project Manager will provide management of this significantly complex/ multi-faceted project.&nbsp; This position will focus this National work, driving impact, overseeing the objectives, developing partnerships. One of the&nbsp; most important objectives is to drive success through achieving and exceeding all targets.&nbsp;&nbsp;Some National Travel Required.The YES Workability Project will engage 560 employers in intensive activities that promote the valuable contribution of&nbsp; persons with mental health disabilities to the workforce. Through these activities we will raise the profile of persons&nbsp; with mental health disabilities within the employer community and highlight the capabilities and skills of workers with&nbsp; mental health disabilities. We will assist employers to create inclusive and accessible workplaces through activities&nbsp; including coaching, training and human resources supports.&nbsp;&nbsp;&nbsp;Activities will include hosting hiring fairs to provide employers with talent pools of unemployed persons with mental&nbsp; health disabilities; developing and hosting Information sessions on inclusion and accessibility to support the hiring,&nbsp; inclusion, retention, and career advancement of persons with mental health disabilities; profiling employers with&nbsp; positive hiring practices for persons with mental health disabilities; engaging employers at conferences and knowledge&nbsp; sharing events; disseminate educational materials and information tools to employers and; supporting employer-led&nbsp; peer-to-peer networking, mentoring and information-sharing on best practices for increasing the accessibility and&nbsp; inclusiveness of workplaces for persons with disabilities. The project will assist employers in British Columbia, Manitoba,&nbsp; Alberta, Ontario and Quebec.&nbsp;&nbsp;Responsibilities&nbsp;&nbsp;Ensure the following objectives are met&nbsp;&nbsp;∙ Outreach to employers&nbsp;&nbsp;∙ Organize with manager job fairs&nbsp;&nbsp;∙ Assist with developing program materials&nbsp;&nbsp;∙ Assist with developing committee with members consisting of persons with mental health disabilities and&nbsp; employers who will inform and guide the activities of the project.&nbsp;&nbsp;∙ Assist with recruiting employers to participate in educational information sessions that will support the hiring,&nbsp; inclusion, retention, and career advancement of persons with mental health disabilities.&nbsp;&nbsp;&nbsp;∙ Assist with organizing community round tables&nbsp;∙ Assist with employer awareness activities&nbsp;&nbsp;∙ Budget coordination&nbsp;&nbsp;General Organizational Responsibilities, including the following:&nbsp;&nbsp;∙ Actively participate in meetings with immediate supervisor, including the creation, periodic review, and year-end evaluation of performance targets&nbsp;&nbsp;∙ Actively participate in YES program activities, meetings, and committees, as required and/or assigned ∙ Attend designated meetings as a representative of YES and actively participate in committees related to project&nbsp; initiatives&nbsp;&nbsp;∙ Comply with all YES policies and procedures and ensure strict confidentiality is maintained on all client,&nbsp; personnel, and agency matters&nbsp;&nbsp;∙ Always represent YES in a professional and inclusive manner&nbsp;&nbsp;∙ Hire, train and supervise team members&nbsp;&nbsp;&nbsp;∙ Lead and motivate team members through personal example and a commitment to results and service&nbsp; excellence&nbsp;&nbsp;∙ Communicate effectively to all staff regarding performance targets, desired outcomes, procedures, or changes&nbsp; in guidelines&nbsp;&nbsp;Qualifications:&nbsp;&nbsp;∙ Bachelor's degree&nbsp;&nbsp;&nbsp;∙ Knowledge of best practices in mental health policy and programming&nbsp;&nbsp;∙ 3-5 years’ experience in managing large scale projects&nbsp;&nbsp;∙ Sound knowledge of the non-profit sector.&nbsp;&nbsp;∙ Experience managing a team.&nbsp;&nbsp;∙ Excellent written, verbal, and telephonic communication skills&nbsp;&nbsp;

Youth Employment Services YES

Work Ability Coordinator

Position:Supporter Care Representative (Bilingual EN/FR)Reports to:Supporter Care SupervisorPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeSupporter Care Representatives are Subject-Matter-Experts in the various giving-opportunities available to our supporters, and importantly, in the handling of all donor queries and account maintenance requests. As such, their primary role is to deepen relationships with our existing donors, and to foster strong connections with new supporters. They are excellent at offering saving cancelation opportunities, upsell, cross selling and further engagement through telemarketing campaigns. With each point of contact, whether by phone, email, chat, social media, or letter, they are committed to providing our supporters with outstanding, positive experiences, an abiding sense of our mission’s work, and the affirmation of their personal support, as highly valued partners with World Vision Canada. The Supporter Care Representative is resourceful, being able to troubleshoot online issues our donors may encounter and is adept at helping supporters navigate World Vision’s website and My World Vision accounts, as well as other related applications. Always the professional communicator, the Supporter Care Representative thrives on having challenging, yet rewardingconversations with our supporters, some of whom may have complicated questions or escalated concerns. Language Requirements: For bilingual representative roles, this is a fully bilingual position in English and French. There is no predetermined or guaranteed proportion of time allocated to working in English, French, or any additional language. Language use will be driven by business needs, and the successful candidate must demonstrate fluency and flexibility in all required languages, as assignments and priorities may shift accordingly.Responsibilities<ul><li>Strengthens and affirms new supporters’ partnerships, AND carefully stewards existing supporters’ relationships through meaningful, efficient and satisfying conversations. This satisfaction is ensured by:<ul><li>edication to first-call-resolution through the careful, accurate and effective handling of all donor concerns, requests, accounts and transactions, thereby earning our supporters’ trust. </li><li>Conveying empathetic responses to supporters dealing with challenges of any kind, </li><li>Inspiring deepened levels of supporter engagement through the promotion of exciting monthly opportunities, as is suitable for each individual supporter.</li></ul></li></ul> <ul><li>Personally, commits to the highest degree of professionalism as a representative of World Vision Canada, across all communication channels, resulting in a body of work that is motivating to others, challenges their own status-quo, and is overall, consistent, accurate and trustworthy.&nbsp; This includes work conducted by phone, email, letters, web chats or social media.</li><li>As a World Vision Representative, we partner with our supporters for when they are in need of prayer support. This may require the opportunity to pass along their prayer request as well as praying in the moment with the donor to support them in their situation and time of need.&nbsp;&nbsp; </li><li>This role requires strong telemarketing skills, including clear communication, active listening, and the ability to build rapport quickly over the phone. The position involves making outbound calls to our current contributors to share updates, express appreciation, and invite continued or increased support. &nbsp;Confidence, professionalism, and a warm, engaging phone presence are essential.&nbsp;</li></ul>Retention <ul><li>Focuses on applying consistent and intentional effort to reduce sponsorship cancellation rates month over month, when personally connecting with sponsors by phone, chat or email and employs a variety of retention techniques best suited to donor situation, for example:</li><li>Continuation of sponsorship at a later date by offering a pause or reducing the rate for a time period.</li><li>Retention of at least one of multi-sponsorships, or the</li><li>Step-down to another monthly donation plan such as Village2Village or Raw Hope or any other offer we have. </li><li>Conducts crucial conversations with sponsors and donors, to resolve escalated issues to their satisfaction, such that our supporters willingly choose to remain in partnership with World Vision and its programs, for example:</li><li>Achieves first and best possible call resolution to secure supporter satisfaction, increased faith in our organization, and our donors’ long-term partnership with World Vision Canada.</li><li>Telemarketing campaigns – Reach out to current supporters to offer further engagement and participation with World Vision. </li></ul>Business Effectiveness and Efficiency<ul><li>Exercises generous hospitality when interacting with colleagues providing SME and sharing best practices</li><li>Diligently adheres to scheduled shift times and break times, to ensure the contact center continues to run smoothly without interruption.</li><li>Proficient and daily use of technology including customer relationship management tools such as CRM, the telephony platform: Talk desk, Horizon, Microsoft Office and My World Vision.</li><li>Meets or exceeds the established performance goals as noted in Performance Metrics. </li></ul>Team Productivity &amp; Performance<ul><li>Maximizes personal effort required to help the Contact Center achieve its SLA daily, by efficiently handling assigned work, to meet or exceed the expected hourly rate of achievement, as outlined in in the Performance Metrics.</li><li>Inspires increased donor engagement on all appropriate interactions, through the promotion of our monthly Extra Blessing upselling offers and selected WVC products.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li></ul>Qualifications<ul><li>College Diploma or 3 years relevant, Customer Service experience preferred</li><li>Exceptional written and oral communication</li><li>Demonstrated exceptional performance and experience in inbound/outbound interactions – telephone, email, letters, social media and chats.</li><li>Proficient in website navigation and troubleshooting with donors over the phone, email, web chat and social media.</li><li>Discerning in understanding and distinguishing between the different written tones of emails, letters, web chats and social media.</li><li>Thrives well under pressure.</li><li>Demonstrates a personal commitment to the work of World vision Canada.</li><li>Readily provides prayer support, when appropriate.</li><li>Personable, flexible, approachable and coachable.</li><li>Emotionally mature in taking full ownership of individual performance and professional behavior, being keenly self-aware.</li><li>Exemplifies Christ-centered behavior towards others and inspires such character in others.</li><li>Collaborative, thoughtful, ever-learning, and contributes to a spirit of innovation and creativity.</li></ul>Why Consider Us? &nbsp;<ul><li>Our competitive compensation &amp; benefits include:</li></ul><ul><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li></ul><ul><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards. </li><li>We are Canada’s largest development, relief, and advocacy non-profit organization. </li><li>We embody an Agile mindset here.</li></ul>#LI-HybridJobFamilyDonor/Supporter ServicesJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorFully Remote

Supporter Care Representative (Bilingual EN/FR)

Employment Type:&nbsp; &nbsp;Full-Time, ContractWork&nbsp;Hours:&nbsp; 35&nbsp;hours&nbsp;per&nbsp;week, Monday to Friday 9:00 am to 5:00 pm&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (Some weekends and evenings may be required)Salary:&nbsp; $83,547 to $96,805 annually&nbsp;(Level&nbsp;M10),&nbsp;plus&nbsp;comprehensive&nbsp;benefitsContract Start Date:&nbsp; October 1, 2025Contract End Date:&nbsp; April 1, 2027Location:&nbsp;348 Davenport Road, Toronto ON, M5R 1K6Application&nbsp;Deadline&nbsp;: Tuesday, September 2, 2025JOIN&nbsp;OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp;We encourage applications from women and gender diverse people from&nbsp;all races, ethnic origins, religions, abilities and sexual orientations.This&nbsp;position&nbsp;has&nbsp;the&nbsp;management&nbsp;responsibility&nbsp;for&nbsp;the&nbsp;overall operation of a 73-bed crisis and emergency shelter for women and gender diverse people over the age of 16 as well as the Choices for Living Program. This includes the development, planning,&nbsp;marketing,&nbsp;and implementation of the programs, in accordance with the mission, vision, and values of YWCA Toronto and the needs of the participants.&nbsp;In addition, this position is responsible for the indirect oversight of the shelter’s food services program and front desk staff.&nbsp;This middle management position is responsible&nbsp;for&nbsp;contributing&nbsp;to&nbsp;the&nbsp;overall management of the AssociationABOUT YWCA TORONTO – YWCA DAVENPORTYWCA Davenport provides emergency shelter beds to young women and gender-diverse people (16 – 24 years of age) and adult women and gender-diverse people (25 and older) and is staffed 24 hours a day. This pet friendly shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.KEY&nbsp;RESPONSIBILITIES<ul><li>Prepares and monitors the budgets for Davenport shelter &amp; Choices for Living Program in consultation with the Director of Shelters and Clinical Services and the Director of Finance and Information Technology;</li><li>Initiates and implements, in collaboration with the Director of Shelters and Clinical Services and the Director of Philanthropy, annual fundraising and marketing plans;</li><li>Ensures the hiring, training, supervision and regular evaluation of all program staff, students and volunteers of both Davenport Shelter &amp; Choices for Living Program in accordance with the Human Resources policies of the Association and in consultation with the Director of Shelters and Clinical Services; </li><li>Ensures the implementation of the Collective Agreement in consultation with the Director of Human Resources and the Director of Shelters and Clinical Services;</li><li>Develops in collaboration with the Senior Manager of Equity, Diversity &amp; Inclusion and the Director of Shelters and Clinical Services an annual Access &amp; Equity plan for the programs;</li><li>Ensures the implementation of YWCA Toronto’s Evaluation Framework in Davenport Shelter and Choices for Living Program. Completes logic models and issues participant surveys, as required</li><li>Participates with the Director of Advocacy and Communications on initiatives to make systemic changes in services to women.</li><li>Participates with the Director to develop long and short-term plans for the programs to meet the identified needs of the participants and the overall organizational objectives</li></ul>QUALIFICATIONS<ul><li>Advanced knowledge of concepts and theories of social work, group work and counselling normally acquired through the completion of a graduate degree in Social Work, Psychology, or Counselling or other relevant discipline (Cases for Equivalency will be considered);</li><li>5-7 years directly related experience in a shelter environment (or equivalent) providing support to individuals living with experiences of homelessness, poverty, violence/trauma and concurrent diagnosis;</li><li>Management and supervisory experience required;</li><li>Ability to understand and interpret legislation that includes the Mental Health Act and the Ontario Human Rights Code, as well as government policies related to shelter management and accepted group management theory;</li><li>Knowledge of financial and human resource management required;</li><li>Previous work in a diverse unionized environment is an asset;&nbsp; &nbsp;</li><li>Excellent written and oral communication skills are essential;</li><li>Conflict resolution, crisis intervention/prevention, counselling, and coaching skills; </li><li>Demonstrated leadership skills including problem solving, organizational, and time management skills;</li><li>A thorough knowledge of women and gender diverse people’s services and access and equity issues is required</li><li>Strong knowledge and competency working with diverse groups from an anti-oppressive and trauma informed framework. </li><li>A working knowledge of current computer applications is necessary, e.g. Windows 11, Microsoft Office 2010, GP Dynamics accounting software, E-mail and Internet and information databases.</li></ul>Note:&nbsp;This is a 24-hour program&nbsp;that&nbsp;requires flexibility in work hours in order to supervise the team and respond to program needs. Some Evenings and Weekends work may be required.What We Offer:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Registered Pension Plan: Employer’s contribution of 5.75% </li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.HOW TO APPLYPlease click or copy and paste the link in your browser to apply:<a href="https://ywcatoronto.applytojob.com/apply/FgczCAgVKI/Manager-Of-YWCA-Davenport-Choices-For-Living-Program?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/FgczCAgVKI/Manager-Of-YWCA-Davenport-Choices-For-Living-Program?source=Charity+Village</a>&nbsp;Please note:&nbsp;A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Employee. For YWCA Toronto employees, this position is not secondableYWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp;YWCA Toronto is a Scent-Sensitive Workplace.

YWCA Toronto

Manager of YWCA Davenport and Choices for Living Progran

The Lead, HIV Endgame Funding Program, under the direction of the Director, Evidence and Knowledge Synthesis, plays a key role in leading the OHTN’s HIV Endgame Funding program. The OHTN HIV Endgame Program funds people and projects to support the design, implementation, improvement, and scale-up of programs and services that move Ontario closer to reaching the HIV endgame. The Lead will be the first point of contact for all inquiries and will organize and implement various activities pertaining to the HIV Endgame Funding Program, working closely with staff and other interest holders to meet the objectives of the program. The Lead will be responsible for planning, implementing and monitoring all aspects of the funding program including logistics for initiating new grant initiatives, monitoring and updating the grant management system, tracking progress and reporting on grants, external communications and functions of committees.&nbsp;The role requires a confident and multi-skilled individual with broad knowledge of grants management, contracts and compliance, and a highly developed customer service orientation. They will be committed to our goals of making new HIV infections rare, improving the health and well-being of people living with and at risk of HIV, and enhancing the overall health and well-being of populations most affected by HIV

Ontario HIV Treatment Network

Lead, HIV Endgame Funding Program (18-Month Contract)

INTRODUCTIONThe Refuge is a Christian not-for-profit community called to show Jesus Christ’s love and kindness to the youth of our community through practical and compassionate means of intervention and prevention. While we offer programs that meet basic needs (food and clothing), our real purpose is to create a community where youth experiencing homelessness can come to be loved, nurtured, encouraged, be safe and find a place to belong... a community in which youth can encounter Christ and find healing.The Housing First for Youth (HF4Y) Program of The Refuge uses a HF4Y approach to work with youth who qualify for the program.&nbsp; Housing First is an evidence based housing philosophy documented in the Mental Health Commission of Canada’s “At Home/Chez Soi” project.&nbsp; It uses the key components of immediate access to permanent housing with no housing readiness requirements, client choice and self-determination, recovery oriented, individualized and client driven supports, and social and community integration.&nbsp; The Refuge’s HF4Y Program seeks to model these five components.The Refuge is currently seeking to fill the position of Housing First for Youth Case Manager.&nbsp; The HF4Y Case Manager will work with youth using the HF4Y approach to house youth and keep them housed.QUALIFICATIONS/SKILLS:<ul><li>The HF4Y Case Manager position requires clear leadership qualities with a strong self initiative, willingness to accept accountability, to work with little guidance, to project an image of professionalism, to be an example to others and to be supportive of the whole team.</li><li>Should have appropriate educational experiences either by formal training or by informal life experiences. Ideally the position requires a person with a degree or diploma in Social Services, Social Work, Psychology, Sociology, Criminology, or has prior working and/or life experience.</li><li>Trauma Informed Care training/experience is an asset.</li><li>A level of creativity is required to generate new ideas, proposals and procedures.</li><li>Possess knowledge and have core competencies in the history of homelessness.</li><li>Understand the poverty impact on life, affordable housing, mental health, health, addictions and treatment, harm reduction, housing and tenancy legislation and income and support benefits.</li><li>Has a working knowledge of corrections, domestic violence, FASD, children services, brain injuries and medication.</li><li>Has practical knowledge of Motivational Interviewing and active listening, the stages of change, teaching and modeling behaviour.</li><li>Understands the need to respect privacy and confidentiality.</li><li>Is compassionate, patient and a practitioner of good self and soul care.</li><li>Has a high level of integrity and trust.</li><li>Must possess a valid diver's license (G2 or G) and have regular access to a vehicle (mileage provided)</li></ul>DUTIES:<ul><li>Conduct Intensive Case Management to a caseload of up to 7 high acuity youth.</li><li>Perform intake assessments for HF4Y program candidates using the TAY-VI-SPDAT and the VI-SPDAT tools. </li><li>Perform quarterly assessments for HF4Y participants using the SPDAT tool. </li><li>Assist program participants in housing search and procurement.</li><li>Collaborate with the program participant in the formulation of a comprehensive service plan that aligns with a HF4Y philosophy that is reviewed and modified with the program participant on a regular basis.</li><li>Perform weekly and ongoing home visits with program participants.</li><li>Provide outreach, case-management, counseling, advocacy and other needed services to clients.</li><li>Maintain written and computerized records, compile reports and complete program documentation (including case notes, statistics, letters, acuity ratings, etc). HIFIS&nbsp;training/experience is an asset.</li><li>Assist program participants to manage their money to ensure housing stability.</li><li>Coordinate/monitor referrals to mainstream community services.</li><li>Educate, inform and advocate for program participants regarding benefits and entitlements (OW, ODSP, etc.).</li><li>Work with a multi-disciplinary, multi-agency team to provide desired social and clinical services to program participants.</li><li>Participate in case conferencing as needed, understanding youth choice and self-determination as the leading part of advocacy.</li><li>Ensure compliance with all legal and regulatory standards.</li><li>Assist program participants towards self-sufficient living.</li><li>Other related work as assigned.</li></ul>

The Refuge

Housing First for Youth Case Manager

The Senior Policy Analyst monitors and tracks policy issues and political trends across Canada, undertakes comparative analysis, and develops actionable policy recommendations to support the National Institute on Ageing’s (NIA) public policy agenda. They provide policy advice to the Director and develop policy-specific communications products in English and French, such as briefing notes, policy options papers, discussion papers, reports, submissions, and correspondence, to promote NIA’s mandate, priorities and activities.&nbsp; The Senior Policy Analyst leads engagement and outreach activities, collects and solicits input from a broad pan-Canadian and cross sectoral network of diverse partners, and builds productive, collaborative relationships with stakeholders, partners, and government officials to advance progress on key issues related to ageing in Canada. &nbsp; The successful candidate will be a self-starter with strong initiative, capable of working independently across departments while contributing to a positive, collaborative team environment. The Senior Policy Analyst will take a leadership role in report writing and policy project management, while actively engaging in research. Demonstrated experience in these areas is an asset.&nbsp; This role requires adaptability, sound judgment, and the ability to thrive in a fast-paced setting as new priorities and projects emerge across the NIA’s growing policy portfolio. Qualifications To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:<ul><li>Completion of a post-secondary degree in political science, public policy, business administration, economics or another relevant field. </li><li>Bilingual skills in English and French are required (oral/writing/reading). </li><li>Minimum four (4) years’ experience in a similar role, preferably within the public sector, not-for-profit organization or academic institution, including experience engaging and interacting with government officials to understand their priorities, collect information, and support a policy-related mandate.</li><li>Experience designing and executing policy research, performing complex analysis and writing policy documents.</li><li>Experience leading policy projects.</li><li>Knowledge of national and jurisdictional key issues relating to ageing in Canada, such as &nbsp;health, social wellbeing, financial security, housing, and/or poverty alleviation among older adults.</li><li>Knowledge of analytical techniques to review, synthesize and conduct in-depth analysis of complex information.</li><li>Knowledge of policy analysis theories, methods, and principles.</li><li>Excellent written and oral communication skills to prepare and deliver presentations on policy research findings, draft recommendations, and policy options papers.</li><li>Excellent analytical skills to complete statistical and data analysis.</li><li>Political acuity and ability to successfully engage with senior government officials on policy implications and other sensitive matters.</li><li>Ability to foster and maintain stakeholders and partnerships relationships, and work cooperatively within a multidisciplinary team.</li><li>Project management skills including planning, execution, and closeout.</li><li>An equivalent combination of education and experience may be considered.</li></ul>

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