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Job Description:&nbsp;To respond to client and community service, information and referral requests.&nbsp; The objective is to respond and connect the client with internal or external services and provide immediate support for crisis situations. This role is the first point of contact for individuals seeking mental health support.&nbsp;The incumbent will play a critical role in ensuring clients feel heard, understood and guided through the intake process with care and professionalism. This role will also support clients by referring them to other services (internal and external) as needed, and provide immediate support for crisis situations.Responsibilities:Serve as the initial contact for clients via phone, email or in-personProvide telephone-based intake and initial assessments for new or returning clients to determine service needsSchedule appointments and coordinate with counsellors to ensure timely supportInform clients of limits to confidentialityProvide support and crisis intervention services as requiredAssess whether a child welfare concern exists and report those concerns to the Children’s Aid Society (CAS)Apprise clients of policies and fees where applicableAssess callers’ requests for service and other related needs which may require screening and make internal or external service referral as necessaryLiaise with staff on status of booked appointments and the need for available timesMonitor number of clients waiting for therapy (individual or groups)Manage court-mandated referralsManage course/group registrationsArrange for language interpreter service, as neededCoordinate the update and revision of Agency Intake procedures in consultation with the relevant ProgramsMaintain a database of relevant community resources&nbsp;Identify community needs and service gapsInput client data on case management softwareCollaborate with other team members to enhance program productivityFoster a positive work environment through effective communication and teamworkStrictly adhere to the Agency’s Confidentiality Policy with respect to all information to which the incumbent is privyMeet all service delivery standardsPerform other relevant duties as assigned for team or AgencyQualifications:Degree/diploma with a specialization in social services or related field, combined with two (2) years’ work experience in a similar environmentExcellent communication and interpersonal skillsKnowledge of, and experience with, crisis interventionExperience working with staff and clients from diverse backgroundsFamiliarity with social services within the Peel RegionComputer competencyStrong organizational and multitasking abilitiesSuperior written and oral command of the English languageProficiency in Microsoft Office Suite and other relevant office software and databasesDetail-oriented with a focus on accuracyAbility to handle confidential information with discretionSound judgment and highly dependableAbility to thrive in a fast-paced environmentProfessional demeanorFamiliarity with virtual work platformsAbility to work well independently and in a teamFriendly and polite manner with all clients and staff&nbsp;Demonstrated initiative in the interest of improving work processes&nbsp;Additional language(s) an assetFlexibility to work days, evenings, week-ends and additional hours as neededAbility to work from other locations in the Peel region, if requiredSalary:&nbsp; $46,053.79/annumWe welcome applications from all qualified persons. Please forward your letter of interest and resume to:Human Resources DepartmentFamily Services of PeelReference competition ‘Intake’&nbsp;in subject line5975 Whittle Road Suite 300Mississauga ON&nbsp;L4Z 3N1Fax &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 416.352.5396E-mail &nbsp;&nbsp;<a href="mailto:resume@fspeel.org" target="_blank">resume@fspeel.org</a>We thank all applicants however only those selected for an interview will be contacted.NO TELEPHONE CALLS PLEASEFamily Services of Peel is committed to developing a staff team that reflects the community in which we work, and the people we serve.&nbsp;Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity.&nbsp; We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process.&nbsp;Family Services of Peel is committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regards to accommodations will be kept confidential.&nbsp;We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.An equal opportunity employer, it is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.As a member of this dynamic Agency, staff will be asked to undertake and lead special assignments. This may include participation in fundraising, strategic planning, and other related activities which contribute to the continuous transformation of Family Services of Peel.&nbsp;Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession. We invite you to visit our website to learn more about our Agency and our range of programs and services at <a href="http://www.fspeel.org" target="_blank">www.fspeel.org</a>

Family Services of Peel

Intake and Service Access Worker

SummaryWe’re building a national volunteer Communications Team to amplify stories of sustainability across Canada, and we’d love for you to be part of it!Description &nbsp;What you’ll be doingAre you passionate about climate action, creative communication, and storytelling that drives&nbsp;impact?&nbsp; &nbsp;Who We AreBiosphere Eco-Cities Canada (BECC) is a national environmental non-profit supportinggrassroots climate and environmental sustainability solutions. With a national hub and fiveactive chapters (Vancouver, Edmonton, Toronto, Brampton, Ottawa), we’re scaling up ourcommunications, and need creative, committed volunteers to help tell our story.About the RoleAs our Volunteer Communications Coordinator, you'll work with a dynamic and purpose-driven&nbsp;team. This is a hands-on opportunity to help shape the voice, visuals, and community presence&nbsp;of a growing sustainability movement. &nbsp;Key Responsibilities● Social Media: Curate, create, and schedule engaging content on Instagram, LinkedIn,Facebook, and more. Spot trends, build engagement, and grow our online presence.● Content Writing: Draft blogs, newsletters, interview pieces, and campaign stories thatinform and inspire diverse audiences.● Visual Design: Create compelling graphics and short-form videos for social media andcampaigns (using Canva or Adobe Suite). Turn environmental messages intoeye-catching, accessible visuals.Whether you're a writer, a designer, a social media enthusiast—or a bit of all three—this roleoffers creative freedom and real-world experience in nonprofit communications.Why Join Us?● Shape the voice of a national climate movement● Gain experience across writing, social media &amp; design● Collaborate with a friendly, mission-driven team● Work flexibly—from anywhere in Canada● Grow your professional networkReady to Apply?Send us a short introduction, your résumé, and any relevant work samples or links to:<a href="mailto:etoy@bioecocity.org" target="_blank">etoy@bioecocity.org</a>

Biosphere Eco-Cities Canada

Volunteer Communications Coordinator (Content + Social + Design) 

Love to bake or cook? Residents at Oliver House adore kitchen-based activities - from decorating cupcakes to making simple baking treats together.Oliver House is a supportive housing community located in Caledon Village, dedicated to helping adults living with schizophrenia and other complex mental health challenges lead meaningful, independent lives. We provide 24-hour support, nutritious meals, medication management, and opportunities for social connection through daily activities and community engagement. Our compassionate team is committed to creating a safe, inclusive environment where every resident can thrive.We’re looking for volunteers who want to share their love of food while helping residents build confidence and have fun in the kitchen!What You’ll Do:<ul><li>Lead or assist with a small cooking or baking group</li><li>Create simple, accessible recipes residents can enjoy</li><li>Bring warmth and laughter to the kitchen</li></ul>Time Commitment:Flexible - one-time, monthly, or seasonal workshops welcome!We Provide:<ul><li>Kitchen space and staff support</li><li>Ingredients or supply coordination</li><li>An appreciative, enthusiastic group of participants</li></ul>Contact:Apply through CharityVillage or conect with Karley Kitson by eamiling <a href="mailto:oliverhousemedical@gmail.com" target="_blank">oliverhousemedical@gmail.com</a>

Oliver House

Cooking or baking Workshop Volunteer 

Music brings people together - and we’d love your help sharing it! Whether you sing, play an instrument, DJ, or just love to host music-themed activities, Oliver House residents would be thrilled to have you.Ideas include karaoke, sing-alongs, drum circles, simple rhythm games, or small performances.Who We Our:Oliver House is a supportive housing community located in Caledon Village, dedicated to helping adults living with schizophrenia and other complex mental health challenges lead meaningful, independent lives. We provide 24-hour support, nutritious meals, medication management, and opportunities for social connection through daily activities and community engagement. Our compassionate team is committed to creating a safe, inclusive environment where every resident can thrive.What You’ll Do:<ul><li>Bring music, laughter, and fun to residents</li><li>Lead an interactive or performance-based activity</li><li>Create a welcoming, uplifting environment for all</li></ul>Time Commitment:Flexible - one-time or ongoing visits welcome.We Provide:<ul><li>Space, staff support, and lots of enthusiasm</li><li>A grateful and joyful audience every time</li></ul>Contact:Apply through CharityVillage or email Karley Kitson for more info.

Music & Entertainment Volunteer - Share the Power of Music!

Do you love painting, crafts, or creative projects? We’re looking for kindhearted volunteers to share their artistic side with residents at Oliver House - &nbsp;we are a supportive housing community located in Caledon Village, dedicated to helping adults living with schizophrenia and other complex mental health challenges lead meaningful, independent lives. We provide 24-hour support, nutritious meals, medication management, and opportunities for social connection through daily activities and community engagement. Our compassionate team is committed to creating a safe, inclusive environment where every resident can thrive.Residents love hands-on activities like painting, seasonal crafts, jewelry making, or DIY décor. We need someone with creativity and a passion for helping others express themselves!What You’ll Do:<ul><li>Lead or assist with a creative workshop</li><li>Encourage residents to explore their imagination</li><li>Help foster a fun, inclusive, and supportive environment</li></ul>Time Commitment:Flexible - from a one-time art day to a recurring weekly or monthly group.We Provide:<ul><li>All materials or supply support</li><li>Staff assistance during sessions</li><li>A warm, welcoming atmosphere where you’ll make a real difference</li></ul>Contact:Apply through CharityVillage or email Karley Kitson at <a href="mailto:oliverhousemedical@gmail.com" target="_blank">oliverhousemedical@gmail.com</a>

Creative Arts Volunteer- Bring Joy Through Art!

Do you enjoy yoga, meditation, stretching, or gentle exercise? We’re seeking volunteers who want to help promote wellness, movement, and mindfulness for residents at Oliver House.Your session might include chair yoga, relaxation exercises, deep breathing, light dance, or guided meditation - whatever feels natural to you!Who We Our:Oliver House is a supportive housing community located in Caledon Village, dedicated to helping adults living with schizophrenia and other complex mental health challenges lead meaningful, independent lives. We provide 24-hour support, nutritious meals, medication management, and opportunities for social connection through daily activities and community engagement. Our compassionate team is committed to creating a safe, inclusive environment where every resident can thrive.What You’ll Do:<ul><li>Lead small wellness-focused groups</li><li>Encourage gentle movement and mindfulness</li><li>Help residents feel calm, confident, and connected</li></ul>Time Commitment:Flexible - one-time or ongoing opportunities available.We Provide:<ul><li>Space and staff support</li><li>A caring, appreciative audience</li><li>A chance to truly uplift others’ well-being</li></ul>Contact:Apply through CharityVillage or contact Karley Kitson directly at <a href="mailto:oliverhousemedical@gmail.com" target="_blank">oliverhousemedical@gmail.com</a>

Wellness & Movement Volunteer

Do you have a talent, passion, or skill you’d love to share?Oliver House is a supportive housing community located in Caledon Village, dedicated to helping adults living with schizophrenia and other complex mental health challenges lead meaningful, independent lives. We provide 24-hour support, nutritious meals, medication management, and opportunities for social connection through daily activities and community engagement. Our compassionate team is committed to creating a safe, inclusive environment where every resident can thrive.We’re looking for kind, creative volunteers who can help enrich the residents’ days through group activities and workshops. Whether it’s painting, crafts, music, chair yoga, mindfulness, baking, storytelling, or another hobby you love - we’d be thrilled to have you join us!What You’ll Do:<ul><li>Plan and lead a small group session or workshop&nbsp;</li><li>Engage residents in meaningful, enjoyable activities</li><li>Encourage self-expression, social connection, and confidence</li><li>Share your passion while making a real difference in someone’s day</li></ul>Time Commitment:Flexible - from a one-time visit to a recurring weekly or monthly session. We’ll work with your schedule!We Provide:<ul><li>A welcoming environment with staff assistance and supplies available</li><li>Orientation and guidance to help you feel comfortable and supported</li><li>Opportunities to build relationships and gain hands-on experience in a community care setting</li></ul>How to Apply:If you’re friendly, reliable, and looking to give back in a way that brings joy to others, we’d love to hear from you!Please apply through CharityVillage or contact Karley Kitson at <a href="mailto:oliverhousemedical@gmail.com" target="_blank">oliverhousemedical@gmail.com</a>.

Volunteer Opportunity: Lead a Group or Workshop

As featured in The Globe &amp; Mail and the CBC, Together Project’s Welcome Group Program matches volunteers with refugee newcomers for social and integration support over a period of 3-6 months. Volunteers will have the opportunity to meet with, and empower, refugee newcomers to the community.Responsibilities:Volunteers will be assigned to their Welcome Groups and matched with refugee newcomer families based on things like availability, skills, location, shared interests, and family composition. We like to think there’s a match for every kind of Welcome Group.Over 3-6 months, volunteers will work together as a group to address the priorities identified by their matched household; in this way both newcomers and volunteers have an opportunity to get to know each other over time. As a volunteer, you can help Nuer-speaking newcomers in Mississauga, ON &nbsp;with:-practicing conversational English skills-accessing and navigating services, like healthcare-finding and applying to employment opportunities-helping youth with school and extracurricular activities-socializing and helping newcomers learn about CanadaWe’re looking for volunteers who are:-passionate about helping newcomers and making social connections-organized-sociable-culturally sensitive-patient-interested in social work, immigration, and/or settlement-open to using virtual communication tools (e.g. WhatsApp, Zoom, etc.)Languages: -Volunteers must speak Nuer and conversational English.&nbsp;Commitment:Since we recommend a weekly interaction between Welcome Groups and matched newcomer families, most volunteers dedicate roughly 3-4 hours a month to their match over a 3-6 month period.These interactions can take place online or in-person, as preferred/convenient.Training: Together Project provides volunteers with training, guidance, and interpretation/translation assistance to help each Welcome Group maximize its impact.Apply Here:https://<a href="http://www.bttr.im/a772o" target="_blank">bttr.im/a772o</a>

Together Project

Nuer-Speaking Welcome Group Volunteer for Refugee Newcomers in Mississauga, ON

REQUEST FOR PROPOSAL FORJanitorial Services Please forward required documents by 5:00PM, November 28th, 2025 to:Janitorial Services RFP LAMP Community Health Centre185 Fifth Street, Etobicoke M8V 2Z5Fax (416)252-6471 E-mail: <a href="mailto:jasminr@lampchc.org" target="_blank">jasminr@lampchc.org</a>This RFP provides a summary of the main elements of the contract. Bidders are cautioned to carefully examine the entire RFP and the requirements contained therein before responding.&nbsp;Lakeshore Area Multi-Service Program (LAMP) operates from five (5) locations, for the purpose of this RFP only one location will be involved, namely; East Mississauga Community Health Centre (EMCHC) located at 2555 Dixie Road, Units 7 &amp; 8.&nbsp;Bidders are encouraged to submit questions and clarifications pertaining to the RFP (by email to <a href="mailto:jasminr@lampchc.org" target="_blank">jasminr@lampchc.org</a> ) soon after its release to allow us time to respond as fully as possible. Proposals will be evaluated on the basis of the evaluation criteria listed in section 2.4 of the RFP. LAMP will subsequently select the firm that offers the best overall value to LAMP considering their response to the requirements.&nbsp;LAMP reserves the right to hold discussions with bidders that are the most competitive, or to reject any or all bids. Awarding of services will not be solely based on price. The contract will be for a base period of three (3) years with two (2) years extension options contingent upon LAMP’s satisfaction with the chosen contractor’s services.&nbsp;The RFP contains the following sections: • Section 1: Introduction – Organizational background, goals/objectives for services. • Section2: Bid Instructions – Required content and format for proposals and the selection process. • Section3: Scope of Services – General requirements and terms for the contract. • Section 4: Pricing – Gives instructions on how to provide bids for the base financial proposal. • Section 5: Liability Insurance – All bidders must carry and maintain adequate liability insurance. • Attachment A: Facility and Tour Schedule • Attachment B: Pricing Sheet.All communications for submission of questions and proposal correction or withdrawal prior to the closing date should be made via e-mail to <a href="mailto:jasminr@lampchc.org" target="_blank">jasminr@lampchc.org</a>.&nbsp;1.0 Introduction&nbsp;Lakeshore Area Multi-service Project (LAMP) is a fully accredited community health Centre that provides a wide range of services to all ages, namely; Primary health care services, Occupational Health, Physiotherapy, Chiropody, Social Work, Dietetics, Health promotion programming, Harm reduction programming, Youth programs, Children’s programs and Diabetes programs to improve the health and wellness in the East Mississauga area.2.0 BID INSTRUCTIONS&nbsp;The following section provides instructions for preparation of bid materials that must be followed if a respondent is to be consider in compliance with the RFP.&nbsp;2.1 Pre-bid Meeting and Building/Facility Tours. A pre-bid meeting and tour of the facility will be at 2555 Dixie Road, Mississauga, ON. On Friday November 21st, 2025 at 10:00AM as per attachment A. Respondents who intend to submit a response are encouraged to attend the pre-bid meeting and tours. The preliminary agenda includes: • Overview presentation by LAMP • Q &amp; A by bidder • Facilities tour: EMCHC Units 7 &amp; 8-2555 Dixie Rd, Mississauga.2.2 Queries and Primary Contact Person All enquiries about this RFP must be made in written form via e-mail or fax to the primary contact:Jasmin Ricketts, Supervisor Facilities and Administration E-mail – <a href="mailto:jasminr@lampchc.org" target="_blank">jasminr@lampchc.org</a> Fax – 416-252-6471In the interest of fairness and the best service outcome, any questions received and corresponding responses will be distributed via e-mail to all prospective respondents who have indicated intent to submit a proposal. The identity of companies who submitted questions will be kept confidential. All questions must be received by Thursday November 20th, 2025 at 10:00AM. Responses to all questions will be issued to all providers either at the pre-bid meeting or by e-mail by the end of the day on November 24th, 2025.&nbsp;2.3 Proposal Required Contents and Format At a minimum, each base proposal should address all of LAMP’s requirements through • A narrative response specifying operation plan that addresses the services requested in section 3 (scope &amp; services) • A completed pricing sheet as per attachment B.A complete proposal for this RFP can either be submitted as a hard copy or an electronic copy via e-mail. Respondents should respond to the points raised as directly as possible. Proposals that are incomplete, not properly endorsed, do not follow the requested format, or otherwise are contrary to the guidelines of this RFP may be rejected as non-responsive.&nbsp;2.4 Response Evaluation Criteria Submissions will be evaluated based on, but not limited to the following:1. Ability to meet LAMP’s requirements&nbsp;2. Vendor and Staff Experience&nbsp;3. References&nbsp;4. Price&nbsp;5. Overall company social, environmental and financial performance&nbsp;6. Value Added – Ability to provide continuous, value-added strategic services2.5 Proposal Correction or Withdrawal of Proposal Prior to Closing Date Any proposal may be withdrawn or modified by written request of the respondent provided such request is e-mailed to LAMP by the deadline stipulated in Section 2.3. Modifications received after the due date will not be accepted. Each correction to a proposal must be clearly marked and initialed by the respondent. LAMP reserves the right at any time to request clarification from any or all respondents submitting a proposal.&nbsp;2.6 Additional information, Investigation and Inspection LAMP reserves the right to request site visits to one or more of the respondent’s existing customer facilities, to speak directly to a provider’s references, and to make independent investigations as to the qualification of any respondent at any time during the process. Performance information may be solicited from any available source. LAMP may request additional information by respondents to clarify elements of their bid proposals. LAMP will notify companies after all bids are received on whether a presentation is required.&nbsp;2.7 Confidentiality of LAMP Information The terms of this RFP, and all other information provided are to be treated by the respondent as strictly confidential and propriety. All data and business information are to be used solely for the purpose of responding to this inquiry. Access to this information shall not be granted to third parties except upon prior written consent of LAMP and upon the written agreement of the intended recipient to treat the same as confidential. No news releases, public announcements or any other references to this proposal shall be made without the prior written consent of LAMP. We may request at any time that any of our material be returned. Should there be a breach of this request for confidentiality or other restrictions identified in this RFP, the respondent will be eliminated from consideration for this RFP.&nbsp;2.8 Confidentiality of Proposals All proposal materials shall become the property of LAMP and will be held confidential. Any copies of submitted proposals will be limited to LAMP employees and consultants on a need-to-know basis. No proposals or associated documents will be returned.&nbsp;2.9 Responsibility for Costs LAMP will not reimburse any respondent for any cost involved in the preparation and submission of the proposals, in making an oral presentation, or in contract negotiations. Respondents are responsible for all costs associated with responding to and submitting a proposal as part of this solicitation process.&nbsp;2.10 Non-Standard Proposal Submissions LAMP recognizes that this RFP may request that respondents describe their business in ways that are different than their normal business practice; however, LAMP nonetheless requires that proposals be submitted in accordance with the instructions contained in this RFP.&nbsp;2.11 Reservations and Limitations Lamp reserves the following rights and options: • To reject any and all proposals that fail to meet the literal and exact requirements of the specifications provided in this RFP document. • To accept the proposal that is, in the judgement of LAMP, in the best interest of LAMP and its facilities. • To reject any and all non-responsive proposals. • To waive irregularities in any proposals as LAMP may elect to waive. • To reject all proposals without cause. • To issue subsequent requests for new proposals. • To discontinue its negotiations after commencing negotiations with a finalist, if progress is unsatisfactory, and commence discussions with another respondent.3.0 Scope of Services This section provides a general description of the scope of services sought, period of performance, locations of service, and other issues pertaining to providing the services.&nbsp;3.1 General The respondent will be required to provide cleaning service for the facility enumerated in Attachment A. The scope of the program will cover the following areas: • Reception and Lobby Areas • All offices • Washrooms • Clinical Examination rooms • Dental rooms, x-ray rooms. • Enclosed workstations and cubicles • Corridors or Hallways and internal staircases • Kitchenette and Lunchrooms • Storage areas and closets • Photocopy/Mail/Server rooms • Conference/Meeting rooms • Exterior Facility Areas.&nbsp;3.2 Provision of Cleaning Supplies and Equipment The respondent will be required to provide all cleaning chemicals, paper products, hand soaps, garbage bags, sanitizers, etc. at a reasonable charge. Also, the respondent must provide the list of products that will be used as well as corresponding safety data information. The respondent will be required to provide all cleaning equipment and ensure equipment is in good working order. Broken equipment should be replaced immediately.&nbsp;3.3 Period of Performance This contract will be awarded for a minimum base period of three (3), after which LAMP reserves the right to again tender the contract or extend the current agreement.&nbsp;3.4 General Operating Policies and Procedures Below are general operating policies and procedures the respondent is expected to work within: • Frequency – Depending on the level of cleanliness achieved, traffic in the buildings and weather conditions, the frequency and type of cleaning (i.e night or day cleaning) will be adjusted as necessary. Schedules are reviewed twice per year to ensure that appropriate levels of cleanliness are being achieved. • Log book – A log of cleaning activities will be kept. The log should include the type of cleaning or maintenance performed, the date on which cleaning or maintenance is carried out, date of equipment/material purchases and any other relevant information which will be negotiated with the successful respondent. • Hazardous Waste Management – The successful respondent shall also, with LAMP’s assistance develop, maintain and follow work instructions, safety rules and established policies and procedures as they apply to hazardous waste management activities. • Shall supply Material Data Sheets for all supplies that will be used, prior to its use. LAMP reserves the right to ask that supplies be changed as a direct result of the Ministry’s policy on bio-hazard materials.3.5 Training of Staff and Supervisors The contractor must ensure cleaning staff and supervisors are properly trained. It is the responsibility of the respondent to ensure staff and supervisors are properly screened and trained in accordance with, but not limited. In the same way Staff and Supervisors must be re-trained and updated on a regular basis. Any new staff members will be fully trained and training should be provided on a semi-annual basis and more frequently whenever any changes are made to the cleaning plan. A log of the training of each worker should be kept to ensure proper training is carried out. The log is to include training topics, outlines of information covered, the name and qualifications of the trainer, and the dates and duration of the training.3.6 Billing The contractor shall provide monthly billing statements as required by LAMP.&nbsp;3.7 Respondent’s References List three of your current major customers. Include as many customers as possible that are comparable to LAMP’s requirements as it relates to size and cleaning requirements, who can speak to the quality of your company’s work.&nbsp;4.0 Pricing This section outlines the general requirements and guidelines for preparing a quote for services at the facilities identified in this RFP. A pricing sheet (attachment B) must be enclosed and included with the respondent’s submission in order for the bid submission to be considered. The pricing sheet at minimum should cover the scope of services provided, the expected frequency and the monthly rate. In addition, identify any special services that requires separate pricing and scheduling and which are beyond the services highlighted in this RFP.&nbsp;5.0 Liability Insurance Any and all damages caused by the respondent in relation to the execution of cleaning services will be rectified by the respondent at no cost to LAMP and to the satisfaction of LAMP within a reasonable time frame. During the term of the contract the service provider is required to maintain in full force and effect and at its own expense general liability insurance. Failure to provide insurance will result in the withholding of payment or at the sole option of LAMP, forfeiture of the contract.&nbsp;ATTACHMENT A: PROPERTY ADDRESS AND TOUR SCHEDULEProperty Descriptions: EMCHC – This is an industrial building, renovated to be utilized as a Community Health Centre, with two floors, having a square footage of 12,812. The main operation of the agency is a Community Health Centre with all open spaces or closed offices being utilized&nbsp;Hours of Operation:&nbsp;The hours of operation that will dictate the cleaning schedule are: Areas to be cleaned: • Reception and Lobby Areas • All offices • Washrooms • Clinical Examination rooms • Dental rooms, x-ray rooms. • Enclosed workstations and cubicles • Corridors or Hallways and internal staircases • Kitchenette and Lunchrooms • Storage areas and closets • Photocopy/Mail/Server rooms • Conference/Meeting rooms • Exterior Facility Areas&nbsp;Levels of Service:&nbsp;Respondents are expected to ensure that the outside of the building is done to ‘Hotel’ level clean on a daily basis, while the interior must be done to ‘Hospital’ level clean on a daily basis. Cleaning should be done during hours when the clinic is closed. For more information on these terms or other expectations of LAMP in terms of service levels you can refer to the document / Link below: <a href="https://www.publichealthontario.ca/-/media/Documents/B/2018/bp-environmental" target="_blank">https://www.publichealthontario.ca/-/media/Documents/B/2018/bp-environm…</a>- cleaning.pdf?rev=5dfe8f638f01400ea2640910902d789d&amp;sc_lang=en&amp;hash=36853FC2FDC3434AA7632 BF9018EA48F&nbsp;ATTACHMENT B: PRICING SHEET&nbsp;The pricing sheet must be enclosed and included with the respondent submission in order for the response to be considered. Cleaning Schedule: Daily Days of Week: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday. Time of Day: Negotiable, however must be outside of clinical hours.&nbsp;Cleaning Services to Perform Please list the services covered in Attachment A, Cleaning schedules including frequency of each service, quantity of people and the final rate for the complete service. ExampleService Frequency of MaintenanceLobby Daily Times perWeek Times perMonth Times per YearEmpty all organic waste &amp; remove to designated area 1Clean and disinfect all countertops 1Restock hand sanitizer 1Dust mop all hard surface floors 1Damp mop hard surface entire area 2Strip, Wax and Seal VCT Tile 1Meeting Rooms Daily Times perWeek Times perMonth Times per YearEmpty all waste &amp; recycling, &amp; remove to designated area 1Damp wipe all Tables, Chairs, Shelves and Counter. 1Dust mop all hard surface floors 1Damp mop hard surface entire area 1Washroom Daily Times perWeek Times perMonth Times per YearEmpty all waste &amp; recycling, &amp; remove to designated area 1Clean and disinfect all countertops 1Clean Fixtures, Surfaces &amp; Restock Supplies 2Damp mop hard surface entire area 1Washroom Check 2Offices Daily Times perWeek Times perMonth Times per YearEmpty all waste &amp; recycling, &amp; remove to designated area 1Clean and disinfect all countertops 1Damp mop hard surface entire area 1Services Frequency Rate Hours Annual Total* * * *4 x month $/hour hrs/day $Special Services* * * *1 x month $/hour hrs/day $Total $Rate: $ Indicate in the table below if you expect changes in contract years 2 and 3 to the rates bid for contract Year 2 &amp; 3.Service Year2 (%) Year 3 (%)

LAMP

Request For Proposal - Janitorial Services

<h2>Position Summary:</h2>The&nbsp;Mental Health and Addiction Peer Support Worker&nbsp;is responsible for providing peer support to people who have been released from jail; harm reduction education, overdose prevention information/tools, community accompaniment, connecting clients to community support, informal counseling, follow-ups and advocacy. If appropriate and/or possible, may provide direct client services at the Maplehurst Correctional Institution to assist with release.Specific Peer Support as it applies to this position:&nbsp;someone with lived experience of incarceration and/or substance use, and/or mental health.<h2>Job Accountabilities</h2><ul><li>Connect directly with individuals released from custody to provide immediate support, conduct brief needs assessments, and make referrals accordingly.</li><li>Establish and maintain supportive relationships with people engaging with the program</li><li>Share lived/living experiences with individuals engaged with our services when this is of service to them</li><li>Manage a caseload of up to 20 clients</li><li>Advocate with and, if necessary for, individuals engaging in the program </li><li>Act as a role model in demonstrating the ways you support yourself</li><li>Provide reassurance and support when there are experiences of crisis or distress</li><li>Support the exploration of choices and options with people engaging with our services</li><li>Support inbound referrals and intake processes &nbsp;</li><li>Attend community meetings and assist with data collection as&nbsp;needed.</li><li>Present information about the agency and its programs as a representative of John Howard Society of Peel-Halton-Dufferin in public settings as&nbsp;directed.</li><li>Actively participate in formal supervision sessions on a regular basis (e.g.: every four weeks) as well as daily de-briefing sessions as&nbsp;required.</li><li>Cooperate and collaborate with Probation and Parole Officers, community partners, and stakeholders in a professional&nbsp;manner.</li><li>Accompany service users on public transit to referral destinations, medical appointments, etc.</li><li>Produce and maintain logs, files, records or statistical information through the use of sufficient written and computer&nbsp;skills.</li><li>Ensure client confidentiality, as per agency policy.</li><li>Ensure ongoing and open communication with colleagues and supervisor, to afford the best outcomes for clients.</li><li>Identify deficiencies in current program practices and make recommendations for improvements.</li><li>Perform other duties as assigned by the senior management team.</li></ul><h2>Working Conditions and Environment</h2><ul><li>Maintain workplace confidentiality and work within the policies and procedures&nbsp;as outlined, while respecting the mission, vision and principles of the&nbsp;agency</li><li>Conduct self with integrity and respect as it applies to the role of an&nbsp;employee representative of the&nbsp;agency</li><li>Work collaboratively with team members, and in a spirit of congeniality with all staff</li><li>Maintain a current understanding of resources/services available in the community&nbsp;which could be of assistance to the&nbsp;clients</li><li>Ability to comply with deadlines as directed by&nbsp;management</li><li>Demonstrate effective time management and an ability to refocus after interruptions&nbsp;from co-workers, clients and management</li><li>Participate in team meetings and other committees as&nbsp;needed</li><li>Participate in relevant training opportunities to keep skills and&nbsp;outlook current/effective</li><li>Provide supervision for student placements and/or volunteers as requested by manager</li><li>Represent the agency at community events, public speaking engagements, etc. at&nbsp;the direction of&nbsp;management.</li></ul><h2>Qualifications:</h2><ul><li>Formal education in relevant degree/diploma programs in Social Work/Human&nbsp;Services </li><li>Personal lived experience in the areas of incarceration and/or substance use, and/or mental health </li><li>Knowledge of local community resources across the city of Peel-Halton-Dufferin, especially in the area housing/homelessness/mental health and&nbsp;addiction.</li><li>Must display a non-judgmental and anti-oppressive attitude.</li><li>Familiarity and ability to support harm reduction approaches for people who use substances.</li><li>Excellent interpersonal and communication skills are required to work in a one-on-one context and within a team&nbsp;environment.</li><li>Strong personal/professional boundaries, crisis intervention, de-escalation and problem-solving skills to intervene in conflict&nbsp;situations.</li><li>Be committed to continuous learning through the receipt of training on harm reduction, HIV/AIDS, Hep C and sexually transmitted infections, reintegration strategies and other relevant topics for people who were in&nbsp;jail.</li></ul>

16 Community & Social Services Jobs in Regional Municipality of Peel