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POSITION SUMMARY:The Capacity Developers are responsible for working with community groups around issues that affect their health and wellbeing. These issues include social determinants of health such as poverty, housing and social isolation from a health equity lens. The Capacity Developers work with the community to identify needs, capacities and to develop strategies and implement action.The positions are also responsible for supporting Centre-wide health promotion and community development activities. The Capacity Developers conduct community needs assessments and coordinate, develop, monitor and evaluate community development and community-led health promotion initiatives within the framework of the WOCRC’s priorities and strategic direction.&nbsp;Responsibility for the implementation of initiatives rests with program/service teamsThe Capacity Developers work in collaboration with each other, the Executive Director, the Senior Managers and the rest of the Centre team to identify and address trends and community needs.Western Ottawa Community Resource Centre operates under the following guiding beliefs:<ul><li>Empowerment</li><li>Equity</li><li>Partnership</li><li>Innovation</li></ul>PRINCIPAL RESPONSIBILITIES AND DUTIES:Job Specific Responsibilities:<ol><li>Streams Focus</li></ol>Participating in internal and external meetings as required ensuring coordination of service.&nbsp;Youth Stream:<ol><li>The Youth Capacity Developer will identify and support issues related to youth ages 6 years and up, their families and their communities. </li><li>Support our diverse youth with issues including but not limited to bullying, homelessness, addictions and mental health and gender identity and expression.</li></ol>Rural and Urban Streams:<ol><li>The rural and urban Capacity Developers will address and support unique issues related to rural and urban communities.</li><li>Support issues such as social isolation, mental health and addictions, and homelessness&nbsp;</li></ol>2. Advocacy<ol><li>Identifies advocacy issues, promotes the development of leadership and advocacy skills amongst members of the community and with the organization and Board of Directors </li><li>Establishes and maintains links with and develops partnerships with other resources.</li><li>Works with the coalition of Community Health and Resource Centre’s and other broad-based community networks to participate in advocacy and political action.</li><li>Works with politicians in collaboration with the Executive Director to achieve strategic goals and objectives of the organization.</li><li>Represents WOCRC on internal and external committees as required.</li><li>Participates in broad based community planning and development.</li><li>Participates in advocacy and coordination committees about services available, gaps in services and issues affecting the community.</li><li>Promotes participation of clients and community in general, in activities designed to educate and/or advocate on identified topics/issues.&nbsp;</li></ol>3. Growth of Strategic Partnerships<ol><li>Using the strategic plan and objectives, maintains an environmental scan on opportunities and brings forward these opportunities to the centre via the Senior Leadership Team.</li><li>Identify and develop strategies to support local community development initiatives. This may include writing and developing proposals for program fund development, and supporting community groups to develop proposals.</li><li>Participate in local and regional /groups/committees/coalitions whose mandates relate to the identified community issues</li></ol>4. Connecting and Participating in the Community<ol><li>Develops strategies that contribute to strengthening individuals and communities; through, community development, and facilitation. </li><li>Supports and participates in community groups/coalitions/committees that support and/or promote the health of communities.</li><li>Supports the design and development of community needs assessments. </li><li>Coordinates, develops, implements, monitors and supports the evaluation of programs in response to identified needs under the direction of the Senior Leadership Team as per the centres defined priorities.</li><li>Maintains an awareness of community health issues, and connections with key community organizations (community associations, politicians, etc.) and remains current with events in the Ottawa area that impact on community health and well being;</li><li>Identifies and facilitates the development of programs and/or services for members of the community addressing the identified need;&nbsp; Responsibility for the implementation of initiatives rests with program/service teams </li><li>Coordination of health promotion strategies across the organization and in community</li><li>Acts as a resource person and provides linkages with associations and agencies within the community; and with residents and groups to enable them to identify needs and link to the broader community resources.</li></ol>5. Project Management and Evaluation<ol><li>Participates in WOCRC evaluation processes;</li><li>Prepares and maintains all necessary documentation and statistics related to community development activities on a monthly, quarterly and annual basis.</li><li>Supports and oversees project management of assigned projects;</li></ol>Other:<ol><li>Working in a manner that preserves confidentiality and seeks to minimize risk in keeping with Privacy and Confidentiality Policies and Procedures.</li><li>Working in a manner that incorporates health promotion and recognizes the determinants of health.</li><li>Incorporating and strengthening collaborative and interdisciplinary teamwork.</li><li>Respecting and valuing the diversity of communities and individuals.</li><li>Contributing to the Centre’s activities to collect, analyse and report on data and relevant information, and participate in research.</li><li>Maintaining relevant skill sets, and where applicable, a professional licence to practice.</li><li>Supporting the Centre’s student and volunteer placement programs.</li><li>Promoting awareness of and participation in Centre activities.</li><li>Contributing to the Centre’s work by participating in meetings and committees.</li><li>Working during both regular and extended hours of operation in locations identified by the Centre.</li><li>Participating in the Centre’s efforts to enhance its capacity through staff development.</li><li>Working in a manner that complies with all of the Centre’s Policies and Procedures, and promotes a safe, secure and healthy environment, and participates in all mandated training as required</li><li>Perform other related duties as assigned&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ol>QUALIFICATIONS:Education and Experience:<ol><li>Undergraduate degree in health or social sciences or an equivalent combination of education and significant related experience.</li><li>Three to five years experience in community development/health promotion working with the populations and demographics as assigned.</li><li>Working knowledge of community development values, principles and the political process.</li><li>Demonstrated ability to work with communities in a manner consistent with the Health Equity and Inclusion Lens</li><li>An understanding of issues experienced by rural and suburban populations including seniors, families and youth.</li><li>Experience in needs analysis, monitoring and evaluation.</li><li>Proven abilities in the area of community organizing, conflict resolution, and advocacy.</li><li>Training and experience in-group facilitation and public speaking.</li><li>Knowledge of social services delivery in Ottawa;</li></ol>Competencies:<ol><li>Strong critical analysis, problem solving, planning and decision making skills</li><li>Ability to develop and implement programs using an inter-disciplinary collaborative approach</li><li>Excellent interpersonal and communication skills</li><li>Demonstrated ability to work in a multi-cultural, multi-disciplinary team environment</li><li>Demonstrated ability to work within an Equity inclusion framework</li><li>Demonstrated commitment to and knowledge of community-based model of intervention;</li><li>Demonstrated commitment to and knowledge of a feminist and anti-oppression framework;</li></ol>Computer Competencies<ol><li>Strong computer proficiency in MS Office (Word, Excel, PowerPoint and Outlook)</li><li>Ability to utilize technology for meetings and trainings</li></ol>Language:<ol><li>Ability to communicate fluently in English, spoken and written.</li><li>Ability to communicate fluently in French, spoken and written, minimum one of the three positions</li><li>Other languages reflective of the community we serve an asset.</li></ol>Other:<ol><li>Valid driver’s license and access to a vehicle required, including $2 million in liability insurance</li></ol>

Western Ottawa Community Resource Centre

Capacity Developer 0.8FTE

Title:&nbsp;Bail SupervisorLocation(s):&nbsp;401 Bell Street South Ottawa ONSalary $52,840 - $59,808 per annum&nbsp;**based on work experienceHours: 37.5 hours per week &nbsp;Employer:&nbsp;John Howard Society of OttawaHow to apply: Please submit your cover letter and resume through the John Howard Society of Ottawa’s website, under the Careers tab at:&nbsp;<a href="https://johnhoward.on.ca/ottawa/careers/" target="_blank">https://johnhoward.on.ca/ottawa/careers/</a>Closing Date:&nbsp;November 12, 2025&nbsp;________________________________________________________________________________About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. &nbsp; At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. &nbsp;JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.&nbsp;About who we support:&nbsp;Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.&nbsp;About diversity at JHS Ottawa:&nbsp;The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.&nbsp;About the role:&nbsp;The Bail Verification and Supervision Program is responsible for expediting bail and court proceedings; reducing failures to appear through supervision of clients and assisting clients to initiate steps to remedy issues and problems that may have contributed to the alleged misconduct. You will be responsible for supervising a caseload of clients and assisting with the day-to-day operations of the Bail Program. &nbsp;&nbsp;As the successful candidate, you have:&nbsp;<ul><li>Updated clear Criminal Reference Check required for working with the vulnerable sector. </li><li>Experience working with vulnerable clients in the criminal justice system or relevant work experience.</li><li>Strong Organizational and written communication skills</li><li>Practical knowledge of the Bail Process in Canada.</li><li>The ability to work independently and as a team.</li><li>The skills required to work with a variety of community partners including but not limited to the Local Police Agencies, The Crown’s office, Defense Counsel, Probation, CMHA, Etc.</li><li>Bilingualism would be considered an asset but is not a requirement</li></ul>You’re a fit with our organizational culture, if you mirror our values in the way you work:&nbsp;&nbsp;<ul><li>You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches. </li><li>Driven by curiosity, you adapt to achieve the best results for clients/communities you serve. </li><li>Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all. </li><li>As a leader, you lead in a way that helps employees live their strengths and reach their potential. </li><li>Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.</li></ul>We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.

John Howard Society of Ottawa

Bail Supervisor

We are looking for someone to fill our Director of Communication position on the Biosphere Eco-Cities Canada Board of Directors. As a board member, you would assist in planning and decision making, and play a critical role in shaping the strategies and future growth of BECC! As Director of Communication, you would lead internal and external messaging to build reputation and advance strategic goals. Below is a description of the position. DIRECTOR of COMMUNICATION A dynamic role, the focus of this position involves leading BECC’s information process and external messaging, including storytelling, branding, marketing, and outreach via digital communications such as social media posting to increase visibility, mobilize supporters, and advance mission-driven goals. The director would oversee the Communication Committee and potentially direct the BECC website team. The ideal candidate will be a media-savvy communicator with expertise in social media management, content creation, and community engagement with strong leadership skills. Please contact Sarah (<a href="mailto:sara@bioecocity.org" target="_blank">sara@bioecocity.org</a>) and/or Emad, the BECC Chair (<a href="mailto:emad@bioecocity.org" target="_blank">emad@bioecocity.org</a>) if you are interested or have any questions about this exciting opportunity! If applying mention you saw this on Charity Village. &nbsp;

Biosphere Eco-Cities Canada

Director of Communications for Biosphere Eco-Cities Canada

LE CENTRE MECHTILDEMaison d’aide et d’hébergement pour femmes et enfants victimes de violence conjugale et familiale ou à risque d’itinérance<h2>INTERVENANTE – LISTE DE RAPPEL</h2>Lieu de travail : Hull (Gatineau)Type de poste : Indéterminé - Liste de rappel / Temps partiel occasionnelTaux horaire : Entre 23.24$ et 30.37$Horaire :<ul><li>Remplacements de jour, soir ou nuit</li><li>Remplacements en semaine et/ou la fin de semaine</li><li>Jour : 8 h à 16 h</li><li>Soir : 16 h à minuit</li><li>Nuit : minuit à 8 h</li></ul><h2>À PROPOS DU POSTE</h2>Nous recherchons des personnes animées par des valeurs féministes fortes et désireuses de contribuer activement à notre mission d’aide et de solidarité envers les femmes.Le poste offert est un poste d’intervenante à temps partiel occasionnel, pour notre liste de rappel.&nbsp; Nous sommes à la recherche de collaboratrices disponibles et engagées, capables d’offrir :<ul><li>Au moins 16 disponibilités par mois (1 disponibilité = 1 quart de travail);</li><li>Une fin de semaine par mois;</li><li>Quatre quarts de nuit par mois.</li></ul>Il est essentiel d’être disponible et prête à travailler lors des périodes indiquées de disponibilité.<h2>À PROPOS DU CENTRE MECHTILDE</h2>Le Centre Mechtilde est une maison d’aide et d’hébergement pour femmes et leurs enfants victimes de violence conjugale et familiale ou à risque d’itinérance. Notre mission est d’offrir un espace sécuritaire, bienveillant et solidaire où les femmes peuvent reprendre pouvoir sur leur vie.Nos actions s’articulent autour de trois grands volets :<ul><li>Favoriser l’appropriation par les femmes de leurs capacités et de leur pouvoir d’agir;</li><li>Défendre et promouvoir les droits des femmes;</li><li>Revendiquer le respect de ces droits auprès des instances politiques et communautaires.</li></ul>Nous croyons à une approche globale, féministe et humaine, centrée sur l’autonomie, la dignité et le respect des choix de chaque femme.<h2>RÔLE ET RESPONSABILITÉS</h2>Sous la supervision de la coordonnatrice des services d’intervention et en collaboration avec la direction, l’intervenante :<ul><li>Assure le bon fonctionnement de la maison et la sécurité des femmes et enfants hébergés;</li><li>Développe une relation de confiance avec la clientèle;</li><li>Offre un soutien psychosocial adapté aux besoins des femmes;</li><li>Accompagne les femmes dans leurs démarches vers l’autonomie et la réinsertion sociale.</li></ul>Responsabilités spécifiques :<ul><li>Accueillir les nouvelles hébergées et évaluer leurs besoins;</li><li>Offrir des consultations téléphoniques et gérer les situations d’urgence;</li><li>Appliquer et faire respecter le code de vie de la maison;</li><li>Soutenir les femmes dans leurs démarches quotidiennes et leurs apprentissages;</li><li>Tenir à jour les dossiers de la clientèle;</li><li>Participer activement aux réunions d’équipe et à la vie communautaire de la maison;</li><li>Contribuer à maintenir un climat respectueux, solidaire et paisible au sein du milieu de vie.</li></ul><h2>PROFIL RECHERCHÉ</h2><ul><li>Détenir ou être actuellement aux études dans un programme collégial ou universitaire en travail social, ou autre domaine connexe, ou posséder une combinaison équivalente d’études et d’expérience</li><li>Expérience en intervention psychosociale et en soutien auprès de femmes en difficulté;</li><li>Bonne connaissance des problématiques liées à la violence conjugale, la pauvreté et l’itinérance;</li><li>Capacité d’intervention en situation de crise;</li><li>Esprit d’équipe, ouverture, empathie et bon jugement;</li><li>Maîtrise du français parlé et écrit; connaissance fonctionnelle de l’anglais;</li><li>À l’aise avec les outils informatiques (Microsoft Office).</li></ul><h2>ATOUTS</h2><ul><li>Connaissance de l’anglais ou d’une autre langue</li><li>Détenir un permis de conduire</li></ul><h2>POUR POSTULER</h2>Faites parvenir votre curriculum vitae et une lettre d’intention à Carolanne Charron à l’adresse suivante :&nbsp;<a href="mailto:coordonnatrice@centremechtilde.ca" target="_blank">coordonnatrice@centremechtilde.ca</a>&nbsp;

Centre Mechtilde

Intervenante

311-211 Bronson Ave, Ottawa ON, K1R 6H5 
613-237-7427 | efryottawa.com 


Community Liaison Worker (Ottawa-Carleton Detention Centre) 
 
Reports to: Manager, Community Programs 
Hours: 37.5 hours/week 
Language: Bilingual imperative (English and French) 
Salary: $23.96 plus benefits (salary non-negotiable – unionized environment) 
 

About The Elizabeth Fry Society of Ottawa 
The Elizabeth Fry Society of Ottawa (E Fry Ottawa) is a charitable community agency that supports 
and advocates for women and gender-diverse people impacted by the justice system. Our work is 
aimed at reducing harm and oppression, supporting people to overcome barriers to reintegration, 
and empowering them to build a life of stability and resiliency. We are a feminist organization 
committed to working from a human rights and anti-oppression perspective, recognizing systemic 
barriers that lead to marginalization. We work with trauma-informed, person-centred principles to 
promote a respectful, diverse, and inclusive environment that promotes healing, recovery, and 
successful reintegration. 
 
E Fry Ottawa is committed to employment equity, actively seeks diversity in the workplace, and 
welcomes and encourages applications from members of equity-seeking groups including women, 
transgender, non-binary, and LGBTQ+ individuals, First Nations, Métis, and Inuit individuals, persons 
with disabilities, and members of racialized and marginalized groups. 
 

Core Responsibilities: 
The Community Liaison Worker (OCDC) provides support to women and gender-diverse people who 
are incarcerated at the Ottawa-Carleton Detention Centre four days a week. One day a week, the 
position provides reintegration support to clients at our main office and in the community. 
 
Intake and Assessment 

 • Complete intakes and assessments to support clients in OCDC. 

 • In consultation with the E Fry Ottawa Housing Team, administer the Service Prioritization 
Decision Assistance Tool (SPDAT) with clients who are experiencing housing instability. 

 • In consultation with E Fry Ottawa Community Counsellors, consult with community service 
providers to identify and prioritize clients interested in treatment and make appropriate 
referrals. 

 • Complete administrative paperwork as required. 
 
Release/Discharge Support 

 • Collaborate with OCDC’s discharge planner/rehabilitation officer to facilitate discharge planning 
for clients to ensure successful reintegration into the community. 

 • Collaborate with other E Fry Ottawa staff to offer pre-release planning, supportive counselling, 
and access to E Fry programs and services. 


 • Assist clients with applications for release to E Fry Ottawa residences (JF Norwood House and 
Lotus House) as appropriate. 

 • Assist clients in connecting with legal professionals, friends, and family while supporting them to 
remain compliant with court orders. 

 • Assist clients in accessing community-based programs, including mental health and substance 
use treatment providers, health care providers, housing, and other social supports. 

 • Engage clients in identifying their strengths to overcome barriers upon release using a strength-
based, trauma-informed approach. 

 
Community Engagement 

 • Establish and maintain strong working relationships with service providers, court staff, and 
community stakeholders. 

 • Represent E Fry Ottawa at the courthouse, partner agencies, and community events to enhance 
collaboration and organizational visibility. 

 • Identify opportunities for improved coordination, resource-sharing, and joint initiatives. 

 • Support client transitions between the jail setting and the broader community. 

 • Maintain effective liaison with other agencies, professionals, and the community to contribute to 
the success of the client’s reintegration and recovery goals. 

 
Other responsibilities 

 • Keep up-to-date and accurate records (including logs, records, and statistical data) in accordance 
with the organization's mandate and funder requirements. 

 • Attend and represent the Elizabeth Fry Society at weekly FIRM meetings and provide case 
management input to the correctional staff at OCDC. 

 • Participate in case management meetings and other meetings as required. 

 • Complete other duties that may be assigned by management. 

 • Promote and deliver on the mission, vision, and values of the organization. 
 

Qualifications: 

Required education and experience 

 • Experience and/or education equivalent to a post-secondary degree in criminology/criminal 
justice, social work, or a related field. 

 • Minimum of two (2) years of experience engaging and collaborating with vulnerable populations, 
ideally women and gender-diverse people who are involved in the criminal justice system. 

 • Experience using a range of assessment and case management tools or willingness to be trained 
to use them. 

 • Experience working with marginalized people who face multiple barriers such as poverty, 
discrimination, criminalization, substance dependence, and mental health challenges. 

 • Have an updated clear Criminal Record Check for working with a vulnerable population. 
 • Valid First Aid/CPR, Non-Violent Crisis Intervention (NVCI), and ASIST certifications are assets. 
 

Required knowledge, capacity, and commitment 

 • A solid understanding and knowledge of the criminal justice system. 
 • A solid understanding of social factors that contribute to the criminalization of marginalized 

populations. 


 • An understanding of mental health and substance dependence issues, including knowledge of 
harm reduction strategies. 

 • Ability to cope with challenging situations and clients where there is potential for confrontation, 
aggression, and/or exposure to violence. 

 • Strong interpersonal skills and crisis management skills (including de-escalation skills). 
 • Knowledge of community service organizations to assist clients with rehabilitation and 

reintegration, and ability to collaborate with diverse stakeholders. 
 • Strong motivational interviewing skills to support the creation of a release plan. 
 • Excellent personal and professional boundaries and sound self-care practices. 
 • High degree of resourcefulness, flexibility, and adaptability. 
 • Excellent verbal and written communication skills in both English and French. 
 • Demonstrated organizational, leadership, and time management skills including the ability to 

work independently and as part of a team. 
 

Workplace Conditions 
Note that clients may face multiple challenges, including with mental health, impacts of trauma (past 
and current), and substance use. Work location is at the Ottawa-Carleton Detention Centre on Innes 
Road and the Bronson Centre. This role is typically performed during the daytime on weekdays, with 
occasional evening/weekend events. Note that clients may face multiple challenges, including with 
mental health, impacts of trauma (past and current), and substance use. 
 

Please submit your application to <a href="mailto:careers@efryottawa.com" target="_blank">careers@efryottawa.com</a>. 

<a href="mailto:careers@efryottawa.com" target="_blank">mailto:careers@efryottawa.com</a>

The Elizabeth Fry Society of Ottawa

Community Liaison Worker (Ottawa-Carleton Detention Centre)

Everyone has someone. A family member or friend. Someone to provide social, emotional,&nbsp; mental, spiritual and material support. Someone to be there in a time of need. If only this were true for everyone in the Carlington Community in Ottawa. Ontario. This is the heart of a healthy and happy community. People thrive when they have meaningful relationships and close connections. Unfortunately, many in our community have been negatively affected by social isolation and loneliness. Many are suffering from mental and physical ailments that are only made worse with nobody to walk with through their situation. At Carlington Community Connection we believe that we can offer a safe, supportive and empowering presence so that the people of our community can establish meaningful connections. We are looking someone who is passionate and willing to contribute their skills to help us fulfill our mission and vision. Someone who can: &nbsp;- develop and create engaging content &nbsp;- effectively execute social media strategies &nbsp;- display good design and technical ability &nbsp;- develop the presentation, layout and functionality of the website &nbsp;- assist in fundraising strategies &nbsp;- work in collaboration with the Program Coordinator to communicate the message and mission Hours and availability will be discussed during interview. Onsite work will be kept to a minimum with most work done remotely.

Carlington Community Connection

Website and Social Media Content Creator

0.8FTESalary Range :$54,149.00 To $60,981.00 AnnuallyPOSITION SUMMARY:Under the supervision of the GBV &nbsp;Manager and participating as part of the Gender-Based Violence Team, the Transitional Housing Support Worker is responsible for supporting women who are trying to establish lives separate from their abusers. &nbsp;The THSW will assist women by helping them establish a network of supports, and to find and maintain housing. This position works between our offices at 2 MacNeil Court and 1 Corkstown Rd, Ottawa, ON K2H 0E4 and is a 28-hour workweek.&nbsp;PRINCIPAL RESPONSIBILITIES AND DUTIES:Direct Service<ul><li>Provide crisis intervention, through telephone and personal contact with abused&nbsp;women; At times this will require meeting women in an office setting, in the community, or in their homes (when deemed safe);</li><li>Accompany women to community appointments, as needed;</li><li>Provide systems navigation including information, resources, and referral (ie: counselling, financial support, employment, legal aid, interpretation, etc…);</li><li>Facilitate and empower women to develop action plans and to implement these plans;</li><li>Provide support in the areas of finding and maintaining housing; (e.g. collecting and filing out all appropriate forms required by Housing Registry) and assist in avoiding eviction through contact with housing providers, support letters, and status applications; </li><li>Assist women in developing safety plans for themselves and their children;</li><li>Ensure that service is accessible to all women, by accessing communication and interpretive services as requested.</li></ul>&nbsp;Advocacy<ul><li>Advocate for the needs of clients within systems such as the legal system, medical system, psychiatric system, etc.;</li><li>Promote and build links within the diverse local community to ensure that Health Equity and Inclusion perspectives are incorporated into differential frontline responses;</li><li>Advocate with third parties in specific cases (e.g., landlords, interactions with Children’s Aid Society, court appearances, enrolling children in school, etc…).</li></ul>Community Education<ul><li>Engage in opportunities of community education and be a point of contact for colleagues, agencies, and the community regarding violence against women;</li><li>Respond to community requests for agency information and information regarding housing and violence against women;</li><li>Present to community groups regarding the issue of violence against women.</li></ul>Coordination of Policy and Service<ul><li>Ensure consistent and accountable implementation of the WOCRC vision, mission, values, guiding beliefs, policies and procedures in the day-to-day operation of programs and services;</li><li>Establish and maintain links with community groups and agencies through positive working relationships; </li><li>Participating as a Violence Against Women team member at internal and external meetings;</li><li>Share in responsibilities that foster positive teamwork;</li><li>Adopt and promote a participatory style of planning and problem solving.</li></ul>Evaluation<ul><li>Maintain accurate, up-to-date client data, documentation and statistics; </li><li>Participate in WOCRC evaluation processes;</li><li>Participate in the development and implementation of client and/or program evaluation as required.</li></ul>Other:All WOCRC employees have some fundamental responsibilities that go beyond the confines of their occupations. These include:<ul><li>Ensuring that the commitment to diversity is understood and respected; </li><li>Working in a manner that incorporates health promotion and recognizes the determinants of health;</li><li>Maintaining up-to-date professional skills and knowledge through formal and informal training;</li><li>Acting as an “ambassador” for WOCRC within and outside the Centre by creating an awareness of WOCRC programs and promoting services offered;</li><li>Compliance with all mandated legal/regulatory requirements related to working at WOCRC (Employment Standards Act, Occupational Health and Safety, standards of professional conduct);</li><li>Maintaining awareness of and compliance with WOCRC policies and procedures;</li><li>Maintaining awareness of and compliance with funder requirements, policies,</li><li>procedures and regulations;</li><li>Working in a manner that preserves confidentiality and seeks to minimize risk in keeping with Privacy and Confidentiality Policies and Procedures;</li><li>Supporting the Centre’s student and volunteer placement programs;</li><li>Working during both regular and extended hours of operation in locations identified by the Centre.</li></ul>Perform other related duties as assignedQUALIFICATIONS:Education and Experience<ul><li>Bachelor of Social Work or equivalent in education and training;</li><li>Minimum of two (2) years of experience direct work in the VAW sector; </li><li>Demonstrated crisis intervention skills;</li><li>Knowledge and understanding of the purpose, scope, and process to access and retain social housing;</li><li>Knowledge of Violence Against Women issues and counselling principles;</li><li>Knowledge of legal, financial, housing, and employment resources in the community;</li><li>Strong organizational and communication skills;</li><li>Knowledge and understanding of the current VAW services and service providers;</li><li>Demonstrated skills in facilitating information and education sessions;</li><li>Demonstrated commitment to community based social service delivery and working within a Health Equity &amp; Inclusion lens.</li></ul>Competencies:<ul><li>Strong critical analysis, problem solving, planning and decision-making skills;</li><li>Excellent interpersonal and communication skills;</li><li>Demonstrated ability to work in a multi-cultural, multi-disciplinary team environment.</li></ul>Language<ul><li>Ability to communicate fluently in English, spoken and written;</li><li>Ability to communicate fluently in French, spoken and written.</li></ul>Computer Competencies:<ul><li>Intermediate knowledge of Microsoft Office suite of products;</li><li>Familiarity with Data Management Systems.</li></ul>Other:<ul><li>Valid driver’s license and access to a vehicle required, including $2 million in liability insurance;</li><li>Ability to travel to clients and meet them in their communities;</li><li>Active cell phone required.</li></ul>Join Western Ottawa Community Resource Centre and be part of a passionate team dedicated to improving lives, while making a tangible impact on your community.The WOCRC values the diversity of its employees and the knowledge, skills and contributions that each brings to the organization. Our work is meaningful, fulfilling, and can be demanding, so we are committed to offering our staff compensation that is fair and competitive for our industry along with a comprehensive suite of benefits to support staff health, wellness, and financial security. &nbsp;With generous paid time off policies, including 4-weeks annual vacation, 3-weeks annual sick leave, salary top-up plans, a superb Employee Assistance Program, Health, Dental and Disability Insurance, a world-class Pension Plan (HOOPP), discounted gym memberships and a flexible, supportive work environment, we believe in providing what staff need to thrive, grow, and feel connected and included in our mission.&nbsp;This is a unionized position. Terms and conditions of employment, including compensation and benefits, are governed by CUPE Local 5530's Collective Agreement.We are an equal opportunity employer. All employment decisions are based on business and job requirements. All qualified applicants will receive considerations for employment based on individual qualifications, without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status (including single status), gender identity, gender expression, record of offences (in employment only), sex (including pregnancy and breastfeeding), sexual orientation&nbsp;or any other status protected by the laws or regulations in Ontario.WOCRC has an accommodation process in place that provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please do not hesitate to let us know how we can best accommodate you.We thank all applicants for their interest in this employment opportunity. Please note however that, due to the volume of résumés received, only those applicants selected for further consideration will be contacted.

Transitional Housing Support Worker - Bilingual EN/FR - 0.8 FTE

Job Title: Drug Treatment Court (DTC) CounsellorLocation: Ottawa, Ontario, CanadaReports To: Program ManagerJob Status: Two (2) Full-Time Permanent Positions (37.5 hours per week); male sex designatedStarting Rate of Pay:&nbsp;$28.91/hourWe are currently receiving applications for two (2) Full Time Permanent Drug Treatment Court Counsellors (one of the positions is bilingual). Due to the program requirements related to urine drug testing, the positions are male sex designated.Drug Treatment Court (DTC) is a substance use intervention model that combines substance use treatment with the judicial supervision of a “problem-solving” court, as an alternative to incarceration for individuals who face charges as a result of non-violent criminal activities related to their substance use. These special courts take a comprehensive approach intended to address recidivism and substance use related crimes through judicial supervision, comprehensive substance use treatment, random and frequent drug testing, incentives and sanctions, clinical case management, and social services support.RESPONSIBILITIESThis position will be situated at Rideauwood offices at 312 Parkdale Avenue, or virtually home-based as per operational requirements, and will require the successful candidate to work in collaboration with community partners at other locations.The counsellor works collaboratively in conjunction with clients as part of a multi-disciplinary team of agency colleagues and/or colleagues from partner agencies to:<ul><li>Provide clinical practice and interventions relating to intake, assessment, education, treatment, consultation, and referral for parent clients who are currently experiencing, or are affected by problems related to substance use;</li><li>Provide individual counselling, group counselling and psychoeducational groups to clients, both in short-term &amp; long-term capacities;</li><li>Work effectively with clients who present with multiple and complex problems, including challenges with substance use, concurrent addiction and mental health issues, trauma including PTSD, legal problems, unemployment and limited income, medical problems, and limitations imposed by restrictions in access to other socio-economic determinants of health;</li><li>Work within Rideauwood’s framework and standards, using both harm reduction and abstinence focused models based on the client’s needs;</li><li>Reviews and evaluates client progress and makes adjustments to treatment plans as required Provides feedback and support to clients;</li><li>Accept and make referrals to outside agencies;</li><li>Take an active role in preparing for and participating in community presentations and meetings;</li><li>Participate in all assigned meetings, staff development and training as required;</li><li>Participate in the training and mentoring of other professionals and students;</li><li>Contribute actively to administrative and teamwork functions;</li><li>Maintain client records and statistics; and,</li><li>Other duties, as required.</li></ul>EDUCATION, TRAINING, AND EXPERIENCE<ul><li>Minimum of a three-year (3) degree in a health or social sciences related discipline from an accredited post-secondary institution; mental health and addictions certification an asset;</li><li>Minimum of three year (3) recent related experience;</li><li>Significant understanding of substance use and mental health issues, concurrent disorders, and evidence-based treatment practices to address them;</li><li>Experience in facilitation or co-facilitation of group programming for adults and/or parents required;</li><li>Experience in working with clients who are experiencing trauma, particularly PTSD, as well as having substance use disorder(s) is essential;</li><li>Thorough knowledge of and proficiency in contemporary assessment and psychosocial counselling techniques, including addiction and mental health issues among youth and in communities and society at large;</li><li>Comprehensive knowledge of and skilled practice in individual, group, and crisis counselling methods, and case management;</li><li>Ability to provide culturally competent service to clients of diverse ethno-racial and cultural backgrounds is essential and experience completing comprehensive mental health assessments as part of an interdisciplinary team;</li><li>Ability to deal effectively with crises, including a threat of self-harm, or harm to others;</li><li>Knowledge of mental health and trauma and how they relate to addictions;</li><li>Knowledge of available programs and services, their interrelationships, and their function in delivering services in the community;</li><li>Knowledge of legislation applicable to performance of job responsibilities;</li><li>Excellent organizational, interpersonal and written communication skills and the ability to work effectively in a fast-paced environment;</li><li>Familiar and proficient with computers, including but not limited to the Microsoft Office suite of tools;</li><li>Registration and/or certification with appropriate professional college or licensing body is desired;</li><li>Ability and willingness to work within regular office hours – with regular evening and occasional weekend hours – totaling 37.5 hours. This schedule may change from time to time, so flexibility is also required;</li><li>Ability to obtain and maintain a satisfactory Criminal Record / Vulnerable Person Check</li><li>Bilingualism in English and French is a preferred asset; and,</li><li>Ability to drive and access to a vehicle during normal working hours.</li></ul>About Rideauwood Addiction &amp; Family ServicesRideauwood Addiction and Family Services is a community-based treatment centre operating in Ottawa for more than 40 years. Dedicated to supporting those impacted by substance use, behavioral addictions and related mental health challenges, the organization serves youth, young adults, adults and families. Rideauwood runs over 15 comprehensive programs that include prevention, education, individual and group treatment. Whether it’s substances, gambling gaming or technology use; and whether individuals want to reduce their use, use in safer ways or eliminate their use, Rideauwood counsellors are here to help. At Rideauwood there is no “right path” to recovery – only the path you choose. <a href="http://www.rideauwood.org" target="_blank">www.rideauwood.org</a>.WAGE PROGRESSION<ul><li>Step 1&nbsp;- $28.91</li><li>Step 2&nbsp;- $29.21</li><li>Step 3&nbsp;- $29.50</li><li>Step 4&nbsp;- $29.80</li><li>Step 5&nbsp;- $30.09</li><li>Step 6&nbsp;- $30.40</li><li>Step 7 - $30.70</li><li>Step 8&nbsp;- $31.02</li><li>Step 9&nbsp;- $31.34</li></ul>If you are interested in this position, please submit a current resume and letter of interest via Indeed answering the following questions:Based on your experience and practice, and given what you know about this position:(1) what motivated you to apply for this position, and(2) what makes you a suitable candidate for this position?Rideauwood values Equity and Diversity and is an equal opportunity employer. If any accommodations are needed for applicants during the selection process, please notify Human Resources.

Rideauwood Addiction & Family Services

Drug Treatment Court (DTC) Counsellor

<h2>Descriptif</h2>Cette affectation est située dans: Porto-Novo, BéninDate de début : Décembre 2025Durée de l’affectation : 6 mois avec possibilité d'extensionExigences linguistiques : Français et Anglais <a href="https://cusointl.org/Exigences-linguistiques" target="_blank">Niveau 4 - Avancé</a>L'éligibilité : Ouvert aux citoyens canadiens et aux résidents permanents du Canada uniquement. &nbsp;<h3>Rôle du coopérant-volontaire</h3>Le/la cooperant(e)-volontaire devra mener les activités suivantes :<ul><li>Ressortir la stratégie Genre et inclusion sociale du programme et travailler avec le partenaire pour développer le plan de travail correspondant afin de mettre en œuvre la stratégie</li><li>Appuyer l’élaboration de la politique Genre de DEDRAS</li><li>Participer au développement des outils de suivi pour capturer les résultats associés à la stratégie Genre et inclusion sociale</li><li>Identifier des opportunités de plaidoyer qui peuvent permettre au partenaire de sensibiliser le public ou les membres au sujet des problématiques de Genre et d’inclusion sociale, et leur donner le soutien nécessaire pour développer ces activités de plaidoyer.</li><li>Contribuer à la rédaction d’article pour meubler le bulletin mensuel de Cuso et / ou du partenaire sur l’égalité des sexes et Inclusion sociale</li><li>Contribuer au partage des succès du projet dans le domaine du Genre et inclusion sociale</li></ul>Compétences académiques essentielles :<ul><li>Diplôme universitaire en études de Genre, sciences sociales (sociologie, anthropologie, développement, etc) ou dans un domaine pertinent.</li></ul>Expérience / Compétences professionnelles essentiels :<ul><li>Expériences avec les problématiques reliées au Genre;</li><li>Expérience en renforcement des capacités;</li><li>Expérience dans le domaine de l’animation;</li><li>Aptitude à travailler avec peu de ressources et comme membre d’une équipe ;</li><li>Capacités de développement de projet</li></ul><h3>À propos de nous, du projet et du partenaire</h3>Cuso InternationalCuso International est un organisme de coopération volontaire et de développement international dont la mission est d’offrir de nouvelles perspectives socioéconomiques aux groupes marginalisés. Avec nos partenaires, nous misons sur la promotion de l’égalité homme-femme et l’inclusion sociale, l’amélioration de la résilience économique et l’action climatique. Nous sommes convaincus que le partage de savoirs et de savoir-faire est la meilleure façon d’améliorer durablement les conditions de vie des gens. Fondé en 1961, Cuso International est présent en Afrique, en Amérique latine, dans les Caraïbes et au Canada. Nous recherchons des personnes qui partagent nos valeurs et s'engagent à soutenir les groupes marginalisés, y compris les communautés LGBTQIA+.Projet - SHARE (partage du savoir-faire canadien pour le développement inclusif et l’égalité des genres)Cuso International réalisera le projet SHARE (partage du savoir-faire canadien pour le développement inclusif et l’égalité des genres), avec la contribution d’Affaires mondiales Canada (AMC) sur une période de sept ans. SHARE vise à améliorer le mieux-être économique et social des personnes les plus pauvres, les plus marginalisées et les plus vulnérables, en particulier les femmes et les filles dans les pays en développement, avec la mission de contribuer aux objectifs de développement durable (ODD). En plus de renforcer l’engagement des Canadiens pour le développement international et les principaux enjeux mondiaux, ce projet visera à améliorer le rendement des partenaires des pays en vue de promouvoir des initiatives novatrices et un développement environnemental durable plus inclusif qui feront progresser l'égalité des genres en mettant en œuvre les champs d’action pour la Politique d’aide internationale féministe du Canada.Partenaire - Organisation pour le Développement Durable, le Renforcement et l'Autopromotion des Structure communautaires (DEDRAS)DEDRAS est une Organisation Non Gouvernementale (ONG) de développement à vocation humanitaire. Dotée d’une personnalité juridique et d’une autonomie de gestion ayant bénéficié d’un accord-cadre avec le Gouvernement, elle est depuis sa création en 1979, l’instrument de développement au service des communautés à la base. Avec son leadership local solide et une direction confiante et ouverte, elle connaît ces dernières années une croissance soutenue et maîtrisée. En tant qu’acteur majeur dans le domaine des programmes sociaux, DEDRAS s’engage pleinement dans l’appui aux communautés pour une transformation intégrale des conditions de vie et la promotion d’une société juste, plaçant l’homme au cœur de ses interventions. DEDRAS capitalise plus de 30 expériences dans l’appui à l’autonomisation économique des communautés pauvres et vulnérables.<h2>Avantages</h2><h3>Modalités et conditions</h3>Les conditions de Cuso International vous permettent de mener un style de vie modeste et sain, similaire au niveau de vie local. Le soutient de Cuso International aide à couvrir les frais de subsistance de base d'un coopérant-volontaire mais n'est pas destiné à couvrir les dépenses à domicile (ex. : hypothèque, prêts étudiants, frais scolaires, etc.) ni les articles de luxe dont l’importation de biens provenant d’ailleurs, les voyages personnels internationaux, etc.Paquet de soutien<ul><li>Allocation de subsistance mensuelle modeste</li><li>Logement pendant l’affectation</li><li>Assurance médicale (y compris le coût des vaccins nécessaires et des médicaments antipaludéens)</li><li>Billets d'avion aller-retour et frais de visa / permis de travail</li><li>Formation avant le placement, orientation dans le pays et retour sur la journée de réintégration</li><li>Un soutien pendant pendant votre affectation par l'intermédiaire du bureau des programmes nationaux de Cuso International et des partenaires locaux tout au long de votre affectation</li><li>Accès au programme d'aide aux employés pendant la période de l'affectation et à son retour</li><li>Soutien pour atteindre vos objectifs de collecte de fonds</li><li>Prime : Les coopérants-volontaires qui prolongent pour une durée de 6 mois après avoir complété 12 mois de service auront droit à un billet aller-retour supplémentaire ou à une remise en argent.</li></ul>Conditions de sélectionVeuillez noter que si vous êtes présélectionné(e) pour l'affectation, vous devrez :<ul><li>Confirmer les détails de votre passeport ou de votre statut de résident permanent à des fins de voyage</li><li>Fournir 2 références professionnelles et 1 référence personnelle</li><li>Effectuer une évaluation linguistique lors de l'entretien téléphonique préliminaire dans la langue requise pour votre affectation</li><li>Obtenir un certificat de police satisfaisant</li><li>Passer un examen médical complet et obtenir le feu vert avant votre départ</li><li>En raison de la situation du COVID-19, être doublement vacciné conformément aux<a href="https://covid19.trackvaccines.org/agency/who/" target="_blank"> vaccins approuvés par l'Organisation mondiale de la santé.</a></li></ul>Formation avant le placement - Programme "Compétences et connaissances pour travailler dans le développement" (SKWID)Nous nous engageons à vous aider à préparer au mieux votre affectation. Un conseiller(ère) en mobilisation des coopérants-volontaires vous soutiendra tout au long du processus et vous participerez à une formation préalable au placement dans le cadre de votre préparation. Vous aurez également accès à des documents d'information autonomes, à des formations en ligne et à des ressources externes par l'intermédiaire du portail des coopérants-volontaires. Cette formation est conçue pour maximiser votre compréhension de votre affectation et de votre culture, vous aider à identifier et à planifier votre apprentissage, et vous aider à rester en sécurité et en bonne santé pendant votre affectation.La protection contre l'exploitation et l'abus sexuelsCuso International travaille avec les populations pauvres, vulnérables et marginalisées, principalement avec les femmes et les filles, afin d’éliminer la pauvreté et les inégalités. Nous comprenons la nécessité de respecter et de renforcer les standards les plus élevées en matière de conduite éthique et professionnelle.Chez Cuso International, nous croyons que toute personne, sans distinction de la race, l’origine, le lieu de naissance, la couleur de la peau, l’origine ethnique, la nationalité, les convictions religieuses, le sexe, l’âge, le casier judiciaire, l’état matrimonial, la situation familiale, l’orientation sexuelle, l'expression et l'identité de genre ainsi que le handicap, a le droit de vivre sans harcèlement, exploitation sexuelle et abus.Cuso International considère que toutes les formes d’harcèlement, d’exploitation et de violence sexuelles sont incompatibles avec la croyance fondamentale en la dignité humaine de toutes les personnes, avec les accords et normes nationaux et internationaux, ainsi qu’avec ses valeurs fondamentales.Les coopérants-volontaires de Cuso International doivent s'engager à respecter les politiques et le <a href="https://cusointernational.org/fr/code-de-conduite-sur-la-prevention-et-les-mesures-contre-la-violence-sexuelle/?_gl=1*1fmfryq*_ga*MTc3NzYwNjY1NS4xNzUwMTAyNzg0*_ga_BJRG4CT2TM*czE3NTU4MDQ2NzUkbzM3JGcxJHQxNzU1ODA1NTM5JGo2MCRsMCRoMTg5MTE0OTY1NA.." target="_blank">code de conduite</a> relatifs à la protection des enfants, à la prévention de la violence sur le lieu de travail, à la prévention du harcèlement et de la discrimination sur le lieu de travail et à la prévention de l'exploitation et des abus sexuels.Résidence et citoyennetéPendant les phases de candidature et de d’affectation, la plupart des candidats de Cuso International sont basés au Canada, bien que nous recevions également des candidatures de l'étranger. Quel que soit votre lieu de résidence, il est essentiel de maintenir une communication facile et rapide entre la date de votre candidature et celle de votre départ. Il se peut que nous vous demandions votre passeport, que nous ayons besoin de connaître votre lieu de résidence actuel et que nous soyons informés de vos projets de voyage.Le fait de quitter votre pays de résidence peut avoir une incidence sur votre statut de citoyen. Si vous quittez votre lieu de résidence pour effectuer une affectation, il vous incombe de vous renseigner sur les implications auprès des autorités locales chargées de l'immigration. En posant votre candidature, vous acceptez l'entière responsabilité de toute conséquence concernant votre citoyenneté, votre résidence ou votre statut d'immigrant. Les résidents permanents canadiens doivent prendre des dispositions avec les autorités d'immigration avant de voyager afin d'éviter tout risque pour leur statut de résident.

Cuso International

Conseiller(ère) en Genre et Inclusion Sociale

Coordinator, Downtown Services and Drop In 


Location: Ottawa, Ontario 

Reports to: Assistant Director, Community Services 

Employment Status: Full-time Permanent 

Bargaining Unit Status: Included 

Annual Salary: $74,838.40 - $88,545.60 

Language requirements: English is essential; French is essential 

Bona Fide occupational requirement (BFOR): N/A 

Reference Number: 25-108 

Closing Date: September 30, 2025 

Vacancy: Yes 

Posting Stage: Internal 


Job Summary: 

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most 

comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health 

services, employment programs, emergency shelter, community, health and housing services, and justice 

programs to youth in the Ottawa area, serving between 2,500 and 3,000 at-risk individuals aged 12+ and 

their families every month. YSB employs 400 caring professionals in a unionized environment in over 21 

locations across Ottawa. 

Under the general supervision of the Director and with the immediate guidance of the Assistant Director, 

the Coordinator is responsible for the overall functioning and operation of the Downtown Services and 

Drop-In programs in accordance with the policies and procedures established by the Youth Services 

Bureau. 


Principal Duties: 


Staff &amp; Program Related: 

 • Support the effective recruitment, supervision, evaluation and training of unit staff and student 

placements as assigned 

 • Oversee and ensure the smooth day to day operations of the unit including the delegation of and 

coordination of essential daily activities 

 • Ensure timely preparation of staff schedules 

 • Facilitate unit staff meetings to assess program and client needs and outcomes 

 • Support Youth Engagement staff to effectively work with youth teams to achieve work plan 

outcomes 

 • Help to continue the development of effective peer supporter/adult staff working relationships, 

processes and procedures 

 • Continue to develop by-youth-for-youth programming at the drop-in 

 • Assist with the continued integration of on-site service partners (Health clinic staff; school staff; 

Wabano case management) with drop-in services 

 • Assign work to staff as appropriate 

 • Liaise with other services within Youth Services Bureau 

and within the community and participate in meetings as required 

 • Contribute to program evaluation &amp; service development including the identification of trends 

with program area 

 • Contribute to Quality Assurance activities and reports and participate in research activities as 

required. 

 • In conjunction with Director, work with Program Funders on program related activities 

 • Regularly scheduled or periodical on call services are required 

 • Ensure compliance with Agency policies and procedures, program policies, collective agreement 

and relevant legislation. 

 • Ensure safe working practices are followed and established by the Youth Services Bureau and 

the program 

 • Coordinate all assigned project activities 

 Clinical/Client 

 • Oversee and participate in admission/discharge planning as required 


 • Oversee Imminent Risk assessments and ensure proper safety plans and follow up plans are in 

place 

 • Provide direct services to clients as required 

 • Oversee planning of program defined celebrations and/or special events 

 • Oversee access and referrals to appropriate services within Youth Services Bureau and 

or Community 

 Central Services/ Administration: 

 • Ensure all administrative tasks are completed on time and in accordance with unit &amp; Youth 

Services Bureau policies, including preparation of schedules, shift summaries, discrepancy 

reports, submission of payroll, approvals of time off requests and data entry 

 • Prepare reports &amp; statistical report documentation or other reports as required by director or 

program funders 

 • Ensure electronic files maintained and current within established guidelines 

 • Support the administration of budget &amp; be accountable for spending 

 • Prepare for licensing and accreditation as required 

 • Maintain inventory supplies 


 Job Specifications/Qualifications: 

(The qualifications are appended to the job description and are not intended to be part of the job 

description) 

 • Diploma or degree in Social Work or relevant field 

 • Minimum 5 years’ experience in a related setting 

 • Minimum 2 years’ experience in a supervisory role 

 • Must have knowledge of drop-in-services and Housing First for Youth 

 • Proven organizational and administrative skills. 

 • Strong written and verbal communication skills. 

 • Demonstrated decision making and problem solving skills. 

 • Experience creating and delivering presentations 

 • Experience working with budgets 


 • Knowledge of ministries, guidelines, legislations, regulations and requirements 

 • Knowledge of Youth Services Bureau Programs and Activities as well as Policies and Procedures 

 • Knowledge of Community partnerships and available services 

 • Computer skills 

 • Experience working in a non-profit environment 

 • Knowledge of mental health issues in adolescents 

 • Experience in behavioural issues 

 • Knowledge of various therapeutic approaches as well as intervention strategies and techniques 

 • Availability to work flexible hours and assume on call responsibilities as required 

 • Oral and written fluency in English &amp; French is essential 

Additional Qualifications: 

 • Successful applicants will be required to provide a clear Criminal Record Check, Vulnerable 

Sector Check or Broad Police check obtained within the past six (6) months, as a condition of 

employment with YSB. 

 • To confirm language proficiency required for this position, successful candidates may be 

requested to undergo an oral and written assessment conducted by a third-party provider, 

arranged by YSB. Candidates must meet the minimum required linguistic profile before their 

employment start date. Formal education may be considered as sufficient demonstration of 

language proficiency, but is subject to review. 

 Disclaimer: 

This job description indicates the general nature and level of work expected of the incumbent. It is not 

designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of 

the incumbent. Incumbent may be asked to perform other duties as required. 


What we offer: 

 • An opportunity to join a vibrant team and be part of truly meaningful and rewarding work; 

 • 15 days of annual vacation + 1 personal day; 

 • 100% YSB-paid group health benefits; 

 • Pension plan from Day 1; 

 • A team where you get to be yourself everyday and where you have the freedom to innovate. 


Join us! 

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of 

our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, 

tell us your story and why you would make a great addition to our team. 


We know applying to a job takes time and thank all candidates for their interest. While we are not able 

to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do 

our best to provide feedback if that can be helpful. Please be advised that although ADP has embedded 

AI functions YSB does not use this AI function to make hiring decisions. All recruitment decisions 

including the screening of applications are made by our hiring team, who review each application with 

care and consideration. We value the individuality and potential of each applicant and strive to create an 

inclusive hiring experience. If you have any questions about our recruitment practices, we encourage you 

to reach out to our Talent Acquisition Coordinator. 


At YSB, we are committed to building a workforce that reflects the diversity of our community. We 

encourage applications from Indigenous peoples, racialized people, people with disabilities, people from 

the LGBTQ community and/or people with intersectional identities. Accommodation will be made 

available for applicants with a disability throughout the hiring process, kindly make your needs known in 

advance. 


All interested candidates are encouraged to apply. In the event a qualified candidate is not found, 

candidates that do not meet the qualifications indicated on the posting may be considered. Qualified 

candidates may be contacted at any time throughout the application window, upon the closing date. 


Résumé du poste : 

Sous la supervision générale du directeur et sous la supervision directe du directeur adjoint, le 

coordonnateur ou la coordonnatrice est responsable du fonctionnement général des services du centre-

ville et des programmes de halte-accueil, conformément aux politiques et procédures établies par le 

Bureau des services à la jeunesse. 

Personnel et programme : 

 • Soutenir le recrutement, la supervision, l’évaluation et la formation efficaces du personnel de 

l’unité et des stagiaires, selon les besoins. 

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 • Superviser et assurer le bon fonctionnement quotidien de l’unité, y compris la délégation et la 

coordination des activités quotidiennes essentielles. 

 • Assurer la préparation ponctuelle des horaires du personnel. 

 • Animer les réunions du personnel de l’unité afin d’évaluer les besoins et les résultats du 

programme et des clients. 

 • Soutenir le personnel de mobilisation des jeunes pour qu’il travaille efficacement avec les 

équipes de jeunes afin d’atteindre les objectifs du plan de travail. 

 • Contribuer au développement continu de relations de travail, de processus et de procédures 

efficaces entre pairs aidants et personnel adulte. 

 • Poursuivre le développement de programmes par les jeunes et pour les jeunes au sein du centre 

d’accueil. 

 • Contribuer à l’intégration continue des partenaires de services sur place (personnel de la 

clinique, personnel scolaire, gestion de cas Wabano) aux services du centre d’accueil. 

 • Attribuer les tâches au personnel, selon les besoins. 

 • Assurer la liaison avec les autres services du Bureau des services à la jeunesse et de la 

communauté, et participer aux réunions, au besoin. 

 • Contribuer à l’évaluation et au développement des services, notamment en identifiant les 

tendances dans le domaine. 

 • Contribuer aux activités et aux rapports d’assurance de la qualité, et participer aux activités de 

recherche, au besoin. 

 • Collaborer avec le directeur du programme et les bailleurs de fonds sur les activités liées au 

programme. 

 • Des services sur appel réguliers ou périodiques sont requis. 

 • Veiller au respect des politiques et procédures de l’agence, des politiques du programme, de la 

convention collective et de la législation en vigueur. 

 • Veiller au respect des pratiques de travail sécuritaires et à leur mise en place par le Bureau des 

services à la jeunesse et le programme. 

 • Coordonner toutes les activités de projet assignées. 

Clinique/Client 

 • Superviser et participer à la planification des admissions et des sorties, selon les besoins. 

 • Superviser les évaluations des risques imminents et s’assurer que des plans de sécurité et de 

suivi appropriés sont en place. 


 • Fournir des services directs aux clients, selon les besoins. 

 • Superviser la planification des célébrations et des événements spéciaux définis par le 

programme. 

 • Superviser l’accès et l’orientation vers les services appropriés au sein du Bureau des services à la 

jeunesse et de la communauté. 

 Services centraux/Administration : 

 • S’assurer que toutes les tâches administratives sont effectuées dans les délais et conformément 

aux politiques de l’unité et du Bureau des services à la jeunesse, y compris la préparation des 

horaires, les résumés des quarts de travail, les rapports d’anomalies, la soumission des paies, 

l’approbation des demandes de congés et la saisie des données. 

 • Préparer les rapports statistiques ou autres rapports requis par le directeur ou les bailleurs de 

fonds du programme. 

 • S’assurer que les fichiers électroniques sont tenus à jour et conformes aux directives établies. 

 • Soutenir la gestion du budget et être responsable des dépenses. 

 • Préparer les demandes de licences et d’agrément, le cas échéant. 

 • Tenir à jour l’inventaire de fournitures. 

Description du poste/Qualifications : 

(Les qualifications sont annexées à la description du poste et ne sont pas destinées à en faire partie.) 

 • Diplôme en travail social ou dans un domaine connexe 

 • Minimum de cinq ans d’expérience dans un milieu connexe 

 • Minimum de deux ans d’expérience dans un rôle de supervision 

 • Connaissance des services d’accueil et du programme Logement d’abord pour les jeunes 

 • Compétences organisationnelles et administratives avérées 

 • Excellentes compétences en communication écrite et orale 

 • Compétences avérées en prise de décision et en résolution de problèmes 

 • Expérience en création et en présentation de présentations 

 • Expérience en gestion budgétaire 

 • Connaissance des ministères, des lignes directrices, des lois, des règlements et des exigences 

 • Connaissance des programmes et activités du Bureau des services à la jeunesse, ainsi que des 

politiques et procédures 


 • Connaissance des partenariats communautaires et des services offerts 

 • Compétences informatiques 

 • Expérience de travail dans un milieu à but non lucratif 

 • Connaissance des problèmes de santé mentale chez les adolescents 

 • Expérience des problèmes de comportement 

 • Connaissance de diverses approches thérapeutiques ainsi que des stratégies et techniques 

d’intervention 

 • Disponibilité à travailler selon un horaire flexible et à assumer des responsabilités sur appel, au 

besoin 

 • La maîtrise de l’anglais et du français, à l’oral comme à l’écrit, est essentielle

11 Community & Social Services Jobs in Ottawa, ON, Canada