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FAMILY ENGAGEMENT OFFICER 

(Full-Time Contract – Maternity Leave) 

Anticipated November 2025 

Position Overview: 

Easter Seals Ontario (ESO) is seeking a highly motivated and experienced Family Engagement Officer. 
This role is integral to helping develop and implement purposeful engagement to meet and identify the 
needs of our clients and service users while ensuring effective interaction. 

Duties &amp; Responsibilities: 

 • Ambassador Program: 20% 
 

o Assist with the annual application and selection process of Easter Seals Ontario Provincial 
Ambassadors. 

o Act as a liaison between Easter Seals Ontario, staff and Ambassadors/families. 
o Organize and maintain a schedule and travel arrangements for speaking engagements at 

special events. 
 

 • Special Education Advisory Committee (SEAC) Recruitment and Training: 30% 
 

o Organize bi-monthly virtual meetings with ESO SEAC representatives across Ontario. 
o Prepare agendas and take minutes. 
o Collect updates from ESO SEAC representatives to provide to the Minister's Advisory 

Council on Special Education (MACSE) 3 times per year. 
o Attend monthly virtual meetings with the Provincial Parent Association Advisory Committee 

on SEAC (PAAC on SEAC). 
o Share all Ministry of Education updates with ESO SEAC representatives. 
o Recruit parent volunteers for SEAC positions across the province. 
o Provide on-boarding training sessions and specific training as needed and support SEAC 

representatives in their roles. 
o Report and/or elevate pertinent issues to the Senior Manager, Services as necessary. 

 
 • Scholarship Program: 25% 

 
o Assist with the development and posting of the annual scholarship application process. 
o Promote ESO scholarships via school boards, post-secondary accessibility services 

departments, scholarship posting sites, and other organizations. 
o Review and manage scholarship applications from submission to awarding recipients. 
o Follow up with successful applicants to ensure compliance with the scholarship application 

criteria (thank you letter to donor, proof of tuition and payments). 


o Confirm attendance of scholarship recipients at Annual General Meeting and assist with 
script content. 
 

 • Other Initiatives 25% 
 

o Family Engagement 
 

âª Assist with the creation of client and family surveys to determine need and impact. 
âª Connect with newly registered ESO families, providing a point of contact. 

 
o Red Shirt Day and National Accessibility Week 

 
âª Work in partnership with the Red Shirt Day committee to ensure information is 

disseminated in a timely manner to interested parties. 
âª Engage schools and families to participate in RSD and NAAW and provide 

necessary resource information. 
 

o Community Engagement 
 

âª Help to build and maintain positive relationships with community organizations, 
advocacy groups and other partners and encourage collaboration. 

âª Participate in community events and activities to raise awareness to support Easter 
Seals Ontario’s mission. 
 

Qualifications: 
 

 • Minimum of 5 years of experience in family or community engagement, advocacy, or a related 
field. 

 • Strong understanding of disability community and services available. 
 • Excellent communication, interpersonal and presentation skills. 
 • Ability to work independently and as part of a team in a fast-paced environment. 
 • Strong organizational and project management skills. 

Hours of Work &amp; Working Conditions: 

 • Hybrid Work Schedule (occasional weekend and evening work will be required) 

Salary: $42,500 - $48,500 

Location: 1 Concorde Gate – Toronto, Ontario 

To apply, please submit your resume and cover letter (including your salary expectations) as a 
single document to Human Resources at <a href="mailto:tkarunakaran@easterseals.org" target="_blank">tkarunakaran@easterseals.org</a>. Ensure that "FAMILY 
ENGAGEMENT OFFICER - CONTRACT" is clearly stated in the subject line of your email. 

We thank all applicants for their interest in joining Easter Seals Ontario. Please note that only those 
selected for an interview will be contacted. The position will remain open until filled, and we will conduct 
rolling interviews as qualified applications are received. We kindly request that you do not make phone 
inquiries regarding this position. 

Easter Seals Ontario is an equal opportunity employer and encourages applicants from equity-seeking 
groups. Candidates will be provided with an overview of the various elements of the selection process, 
such as tests, skills demonstrations, etc. Easter Seals Ontario is committed to providing reasonably 

<a href="mailto:tkarunakaran@easterseals.org" target="_blank">mailto:tkarunakaran@easterseals.org</a>

accessible employment practices that are in compliance with the Accessibility for Ontarians with 
Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment 
process, please indicate this in your cover letter.

Easter Seals Ontario

Family Engagement Officer (Maternity Leave Coverage)

About the ProgramThis program aims to increase access to HIV, Hep C and harm reduction information and resources for federally incarcerated people. In addition, program staff provide case management support and advocacy to increase access testing, treatment and support. The coordinator will work with community partners to create accessible, culturally safe pathways to healthcare and social services..This position reports to the&nbsp;Senior Manager, In-Reach, Education and Advocacy.&nbsp;Responsibilities (include, but are not limited to):Client care<ul><li>Coordinates and implements prison in-reach programming on topics including overdose prevention, safer drug use, safer sex and HIV, Hep C, and STBBI</li><li>Provide case management support and advocacy for prisoners/ex-prisoners living with and at risk for acquiring HIV and Hep C </li><li>Provide reintegration, system navigation support for prisoners/ex-prisoners living with and at risk of acquiring HIV/Hep C prior to and upon their release for prison</li><li>Build relationships with various community organizations to increase access&nbsp; to HIV, Hepatitis C testing, treatment, and harm reduction help </li><li>Develop relevant educational resource materials in collaboration with federally incarcerated people</li><li>Support the development of stigma-free, culturally safe services for prisoners/ex-prisoners through the delivery of capacity-building service provider training</li><li>Collaborate with linkage to care team, health, and community partners to enhance post-release and reintegration linkage to care</li></ul>Program Delivery&nbsp;<ul><li>Develop and maintain strong linkages to care to strengthen referral pathways, while addressing stigma, oppression, and racial discrimination in the community</li><li>Build and maintain partnerships with healthcare providers and other community support organizations (housing, food access, income support, etc.) both within the institution and in the community to facilitate clients’ access to relevant services that address the social determinants of health</li><li>Reach out to Black and Indigenous health and social services to increase client connection to community-led services</li><li>Develop and deliver capacity-building training for service providers as required implementation of relevant evaluation tools to measure the impact of the program</li><li>Support PASAN advocacy efforts related to prisoner health</li></ul>Job Requirements:<ul><li>Demonstrated knowledge of the structural, economic, social, and political contexts that affect both incarcerated people and those who were previously incarcerated in Ontario</li><li>Knowledge and application of cultural safety principles, trauma-informed approaches, and an ability and willingness to work with communities who are over-represented in the carceral system.</li><li>In-depth knowledge and experience working alongside equity-deserving communities and delivering low barriers services and programs </li><li>Demonstrated ability to build and maintain reciprocal relationships with healthcare providers and/or community support organizations</li><li>Demonstrated understanding of the structural, economic, social, and political contexts that impact&nbsp;prisoners and ex-prisoners</li><li>A strong commitment to advancing justice, equity, accessibility, and inclusion, both within the organization and in the delivery of programs and services.</li><li>Excellent interpersonal, verbal, and written communication skills</li><li>Effective time management, prioritization, and organizational skills, with the ability to work alone and collaboratively with other Coordinators on the team.</li><li>Proficiency in using basic computer applications (Microsoft Office and emails)</li></ul>Assets:<ul><li>Prior experience working with incarcerated people, including women and gender diverse folks, Black and Indigenous community members, folks affected by HIV or HCV, </li><li>Lived/living experience and/or extensive knowledge of incarceration, HIV/HCV</li><li>Experience in program monitoring and evaluation</li><li>An ability to communicate in languages other than English&nbsp;</li></ul>Required Qualifications &amp; Critical Commitments&nbsp;<ul><li>Drivers License</li><li>Clearance to federal correctional institutions </li><li>Ability to travel for several days at time&nbsp;</li></ul>We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities, and others from equity-deserving communities. As part of this invitation, we recognize that there remains work for our entire sector to do as to commit to fostering the conditions for folks from equity-deserving communities to feel supported and valued in our work together. This is work that we feel must continue to be prioritized, both by PASAN and the sector at large.&nbsp;Don’t be too concerned if you don’t tick all of the boxes when it comes to the requirements that we’ve outlined - especially if this role really excites and interests you. We would still love to hear from you.&nbsp;

PASAN

Coordinator, Federal Prison In-Reach Education

The Organization&nbsp;We value and celebrate diversity:&nbsp;We are committed to a selection process and work environment that is inclusive and barrier free. We encourage applications from all backgrounds and communities and are committed to having a team made up of people with diverse skills, experiences, and abilities. We actively encourage BIPOC and LGBTQ+ applicants to apply and we value the positive impact that diversity has on our teams. We are committed to equity, diversity, and social inclusion within our workforce and in all opportunities provided at StepStones. Accommodations will be provided in accordance with the Ontario Human Rights Code.StepStones for Youth (<a href="http://www.stepstonesforyouth.com/" target="_blank">www.stepstonesforyouth.com</a>) is an innovative and dynamic charitable organization in Toronto dedicated to providing intervention and sustainable support for children and youth. Many of these youth are exiting the foster care and group home system or are currently living in foster homes and shelters.Our goal is to create positive and meaningful connections; increase school engagement, high school graduation, and post-secondary enrolment; and increase stable housing, improved mental and physical health, and strong support networks. StepStones adheres to a “whatever it takes” approach to servicing youth and we go above and beyond to support their needs.Why Work With Us:<ul><li>Comprehensive Benefit Package: includes 3K to paramedical services, and Short Term and Long-Term Disability including Employee Assistance Program (EAP) &amp; Grief counselling available free of charge (in addition to benefits) for work related incidents&nbsp; </li><li>Time-Off: 17 days vacation with a 1-day vacation increase per year worked, up to 35 day’s vacation </li><li>Leave:&nbsp;8&nbsp;sick days, 3 personal days, 1.5 medical appointment days, bereavement allowance </li><li>Professional Development:&nbsp;Training allowance of $700 per year </li><li>Reimbursements:&nbsp;Mileage&nbsp;provided at a competitive rate&nbsp;and all staff are given a petty cash budget</li><li>Tools you need to succeed: All staff receive a MacBook, Headphones and access to our mobile friendly CRM system</li><li>Extended Break: 1.5 lunch break healthy living program when you exercise for 30 minutes during lunch</li></ul>The OpportunityStepStones for Youth is currently seeking a Youth Case Manager for our Connections Coordinator role within the Building Connections Program. This initiative is grounded in the belief that strong, supportive relationships are essential to creating long-term stability and improving outcomes for children and youth from the child welfare system. Our goal is to shift the primary supportive role from professional workers to trusted, non-professional community members by equipping them with the necessary training and guidance. This is a meaningful opportunity to positively impact some of the most vulnerable youth in our society.Key Responsibilities:<ul><li>Support youth aged 10–25 who are connected to the child protection/welfare system and currently living in foster care or group homes.</li><li>Engage youth in identifying and developing their own circles of support.</li><li>Conduct thorough assessment to uncover and strengthen potential support networks, including extended family, culturally relevant groups, and community connections.</li><li>Provide effective case management services tailored to each youth’s unique situation.</li><li>Collaborate with community organizations throughout the Greater Toronto and Hamilton Area (GTHA).</li><li>Build and maintain relationships with youth and their existing or emerging support systems.</li><li>Respond to crisis situations with appropriate intervention and develop safety plans. </li><li>Maintain positive working relationships with foster and group home providers, caregivers, and CAS workers. </li><li>Deliver services through an anti-oppression framework, recognizing and addressing anti-Black and Indigenous racism, poverty, LGBTQ+ inclusion, and diversity.</li></ul>Other duties as assignedNote: This role is primarily community-based, with some work at our Toronto office.What we’re looking for:<ul><li>Degree in social work (or related field) from an accredited University/college and a minimum of five years’ successful experience in directly related field; or equivalent education and experience</li><li>Access to a vehicle and a valid full G Class Ontario Driver’s License with appropriate insurance is required.</li><li>Extensive experience working in trauma-centered facilities and experience with the effects of trauma on behaviours.</li><li>Experience in child protection preferred.</li><li>Experience in working with diverse cultures and communities. A thorough understanding of anti-oppression, anti-Black and Indigenous racism values and principles and an appreciation of and ability to work with diverse communities.</li><li>Working knowledge of the fundamentals of Kinship, Foster Care, Forever Families and Adoption;</li><li>Solid knowledge of services and resources available for youth in Ontario;</li><li>Experienced motivational interviewer with the ability to create a comfortable interview environment;</li><li>Sound knowledge of the child welfare system and the principal issues affecting the youth in this system;</li><li>Highly effective written and oral communication skills, problem solving, advocacy and assessment skills;</li><li>Effective interpersonal skills including the ability to work cooperatively and collaboratively with internal and external resources and community partnership;</li><li>Ability to manage crisis, conflict and adverse situations with staff, youth and families;</li><li>Strong computer/Internet skills and knowledge of case management systems, reporting procedures and responsibilities and the ability to work within those systems;</li><li>Strong communication, organizational, and time management skills; accountability, reliability, and punctuality; and the ability to work effectively and independently under the pressure of tight timelines, competing priorities and emergent issues..</li></ul>Equal opportunity&nbsp;StepStones values the unique skills and experiences each individual has to offer and we are committed to creating an inclusive and accessible organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate fully in our recruitment processes, please let us know when we contact you.StepStones is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage qualified candidates from Indigenous, Black, and other racialized persons, 2SLGBTQI+ people, individuals with disabilities, and other members of marginalized communities to consider working with and for StepStones. We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to evaluate candidates who meet the required qualifications.&nbsp;We thank all applicants for their interest in this position; however, only those applicants will be selected for an interview will be contacted. No phone calls or in person submissions please.

StepStones for Youth

Youth Case Manager - Connections Coordinator

Do you love bringing people together? Are you passionate about building community and creating meaningful, low-key ways for volunteers to connect? If so, we’d love for you to join our brand-new Volunteer Appreciation Events Committee!This committee plays a key role in helping us celebrate, appreciate, and connect with our incredible team of volunteers. From virtual book clubs to casual coffee meetups, your ideas and creativity will help shape how we build connection and community across CFGH.<h3>RESPONSIBILITIES</h3>Collaborate with fellow committee members to plan volunteer social gatheringsBrainstorm and organize low-pressure, inclusive events (virtual and/or in-person)Assist with coordinating logistics like dates, locations, and suppliesCreate a welcoming environment for all volunteersHelp promote events and encourage volunteer participationProvide feedback on past events and suggest improvements for future ones<h3>QUALIFICATIONS AND REQUIREMENTS</h3>Must be 16 years of age or olderFriendly, collaborative, and enthusiastic about community-buildingReliable and comfortable following through on small tasksOpen to virtual participation (meetings and planning can be done remotely)Strong communication skills and a welcoming, inclusive mindsetAbility to attend short, monthly planning meetings (flexible schedule)A 6-month commitment is preferred, but we’re happy to work with your availabilityOur Volunteer Appreciation Events Committee is all about celebrating and connecting our volunteer community in meaningful, relaxed ways. Whether you're a planner, a connector, or someone who loves small gestures of appreciation, your voice is welcome here.<h3>HOW TO APPLY</h3>👉 Join the Committee here: Send a short email expressing your interest to Samantha Jennings Willan, Volunteer Manager at: 📧 <a href="mailto:volunteering@bereavedfamilies.ca" target="_blank">volunteering@bereavedfamilies.ca</a> Please include "Volunteer Appreciation Events Committee" in your subject line.We can’t wait to plan with you!

Centre for Grief and Healing (BFO-HP)

Volunteer Appreciation Events Committee Member

Do you enjoy being part of meaningful community events? Are you a team player who thrives in a dynamic, hands-on environment? If so, we’d love to welcome you to our Events Volunteer Team!Our Events Volunteers help bring our programs and fundraising initiatives to life. From warmly welcoming guests to ensuring smooth behind-the-scenes logistics, you’ll play a key role in creating inclusive, compassionate spaces for our community to gather, connect, and heal.​RESPONSIBILITIESAssist with event setup and pack-down, including décor, signage, and equipmentWelcome and register guests with warmth and professionalismProvide directional support and ushering during eventsSupport facilitators, staff, and speakers with logistics as neededDistribute materials such as programs, name tags, or handoutsHelp maintain a clean, organized, and accessible event spaceRepresent the organization in a positive and supportive manner​QUALIFICATIONS AND REQUIREMENTSMust be 16 years of age or olderComfortable engaging with community members in personAbility to work independently and as part of a teamFriendly, reliable, and punctualStrong communication and problem-solving skillsA flexible, can-do attitude — events can be fast-paced and ever-changingA 6-month commitment is preferred; event schedules vary throughout the yearSome roles may require light lifting or extended periods of standingAn up-to-date (within the past 12 months) Vulnerable Sector Check may be required for specific events​Our Events Volunteers are at the heart of the welcoming atmosphere we aim to create. Whether it’s a workshop, memorial gathering, or fundraiser, your support ensures our community feels seen, supported, and connected.​HOW TO APPLY&nbsp;Combine your cover letter and resume, and complete our&nbsp;volunteer application&nbsp;to submit them to the Volunteer Manager at: <a href="mailto:volunteering@bereavedfamilies.ca" target="_blank">volunteering@bereavedfamilies.ca</a> with the subject line as the position you are interested in.&nbsp;

 Events Volunteer (In-Person)

Person &amp; Family-Centered Care Is at The Heart of Everything We Do at Lumacare! Lumacare believes Person and Family - Centered Care is based on a philosophy of care, treatment, and support that empowers Clients to be active and knowledgeable partners in their health care. Whether you join Lumacare in a client-facing role, in a leadership capacity, or in a support position, it is essential that every member of our team is passionate about promoting and protecting Person and Family - Centered Care.Reporting to the Chief Executive Officer (CEO), the Manager, Quality &amp; Risk Management provides strategic leadership to strengthen Lumacare’s culture of safety, accountability, and service excellence. This position is responsible for advancing continuous quality improvement, risk management, accreditation readiness, and client experience strategies that enhance outcomes and organizational performance. The Manager also leads the development and implementation of Lumacare’s Ethical Framework, ensuring decisions and practices are guided by integrity, fairness, and client-centered values. By leading quality and risk management, embedding ethical practices, and equipping staff through training and education to provide safe, client-centered care, the Manager ensures Lumacare continues to be recognized as a leader in community-based services.Responsibilities:Ensure Compliance to All Quality Standards<ul><li>Lead organizational alignment with Ontario Health Team, Accreditation Canada, and RNAO Best Practice Spotlight Organization (BPSO) quality standards.</li><li>Develop and implement a comprehensive project plan to achieve and sustain Accreditation Canada Qmentum status, serving as the primary contact with surveyors.</li><li>Drive a culture of continuous quality improvement (CQI) by integrating innovative tools, technology, and partnerships into operations.</li><li>Develop, implement and oversee the agency’s Quality Improvement Plan, Risk Management Plan, and Client Safety Plan, embedding the Quadruple Aim (better experience for clients and staff, improved outcomes, efficiencies).</li><li>Solidify Lumacare’s leadership position in the sector, driving a culture of continuous quality improvement in the Ontario Health Team, and through the CSS Network.</li></ul>Training, Education, and Safe Care Practices<ul><li>Design and deliver training programs and educational initiatives for staff, with a focus on Personal Support Workers, to ensure the delivery of safe, high-quality, and client-centered care.</li><li>Provide ongoing support and training to all staff in risk management, safety, infection prevention, and quality practices.</li><li>Develop and disseminate resources, guidelines, and tools to strengthen everyday care delivery and safety.</li></ul>Lead Client Experience Initiatives<ul><li>Develop and implement annual and quarterly client experience surveys in collaboration with program leadership, analyze results, and lead organizational response through targeted improvement plans.</li><li>Serve as the primary lead for escalated client and family concerns, ensuring timely resolution and systemic improvements.</li></ul>Emergency Preparedness &amp; Staff Safety<ul><li>Lead the development, implementation, and evaluation of Lumacare’s emergency preparedness framework, ensuring staff readiness and organizational resilience.</li><li>Drive staff safety initiatives, including workplace safety, joint health and safety initiatives, and proactive risk management to protect staff and clients.</li><li>Collaborate with internal committees and leaders to strengthen safety culture across the organization.</li></ul>Ethics Governance<ul><li>Co-Chair and oversee Lumacare’ ethics committee, development and implementation of ethical framework to ensure the organization’s work is guided by an Ethics Framework, supporting staff and leadership in ethical decision-making and accountability.</li></ul>Incident Reporting and Documentation<ul><li>Champion effective incident reporting and documentation practices across the organization through audits, staff training, and process improvements.</li><li>Analyze data to identify risks and trends, and lead proactive initiatives to strengthen safety and quality.</li><li>Oversee the incident analysis process, incidents and near misses ensuring lessons learned are translated into system-wide improvements.</li></ul>Committee Membership – External and Internal<ul><li>Solidify Lumacare’s leadership position in CSS quality in relation to the healthcare system through active participation and engagement in external committees, planning tables and working groups.</li><li>Active member/leader of Board Quality and Stewardship committee, Client and Family Advisory committee, and program and services related committees including Joint Health and Safety Committee, IPAC, Falls Prevention, Medication Management, Elder Abuse.</li></ul>Qualifications:<ul><li>Post-secondary education in a clinical or health-related field (e.g., Nursing, Health Sciences, Community Health); a Registered Practical Nurse (RPN) designation is considered an asset.</li><li>Minimum of 3-5 years’ experience in quality improvement, risk management, and accreditation in a healthcare or community care setting.</li><li>At least 1 year of direct experience with Accreditation Canada surveys and familiarity with Qmentum standards</li><li>Strong understanding of Ontario Health Team frameworks and sector alignment practices.</li><li>Demonstrated knowledge of the Quadruple Aim and the ability to use data to measure, monitor, and drive quality improvement.</li><li>Experience leading staff training, education programs, and supporting the implementation of ethical frameworks.</li><li>Proven ability to manage projects and lead cross-functional teams toward organizational goals.</li><li>Strong knowledge of client-centered care, patient safety, and continuous quality improvement methodologies (e.g., LEAN, PDSA).</li><li>Knowledge of emergency preparedness, workplace safety, and ethical decision-making principles</li><li>Experience in not-for-profit and/or community-based organizations is an asset.</li></ul>Skills and Competencies<ul><li>Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.</li><li>Analytical and problem-solving skills to evaluate data, identify trends, and implement improvements.</li><li>Proficiency in developing policies, procedures, training materials, and operational tools.</li><li>Ability to represent the organization externally at planning tables, funder meetings, and sector working groups.</li><li>Strong organizational and time management skills, with the ability to manage competing priorities.</li><li>Solid computer skills, including proficiency in MS Word, Excel, Outlook, and PowerPoint.</li><li>Knowledge of CIMS and the RAI-CHA is an asset.</li><li>Valid Ontario Driver's License and access to a vehicle.</li><li>Valid Vulnerable Police Record Check completed within the last 12 months.</li><li>Mandatory COVID-19 vaccination required.</li></ul>Does this sound like what you’ve been looking for? Apply today!Lumacare is a fully accredited agency committed to equity in employment. Our goal is a diverse and inclusive workforce that reflects the communities we serve. We strongly encourage applications from women and men, people from racialized communities, visible minorities, and persons with disabilities, aboriginal persons and people who identify themselves as 2SLGBTQI+. We seek to attract and retain individuals who will work together to create and sustain a vibrant, healthy, safe and caring community.Notice to Candidates – you will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Lumacare will provide accommodation, accessible formats, and communication supports for the interview upon request.

Lumacare

Manager - Quality & Risk Management

*Our Open and Closed Support Groups run on a weekly or semi-weekly basis in the evenings with 1-2 Facilitators leading each group. Groups last 1.5 hours in length and volunteers are required to meet before and after group to plan and debrief (up to a 2-hour commitment total for 1 group).​Our Group Facilitators lead open and closed support groups for individuals who have experienced a loss through the death of a loved one; leading peer-to-peer support delivery with compassion and understanding in a non-judgmental environment.​Establish and maintain physical and emotional and social/cultural safetyProvide socio-emotional support and connect group members with additional resourcesPromote, initiate and guide interactions that are characterized by equality and non-judgmentRole model in the expression of authentic emotion and respectful, empathetic interactionsListen empathetically by giving your full attention to the speakerJourney alongside members as they navigate their grief and mourn the loss of their loved oneReassure group members of the individual nature of griefObserve group members’ expressions and reactionsIdentify, intervene and help to resolve conflictExplore opportunities for growth and change​QUALIFICATIONS AND REQUIREMENTS​Facilitators must be 18 years of age or olderFor the Closed Groups, we ask our Facilitators to commit to 8 weeks in order to provide group members with consistencyHaving lived experience with loss and being on a journey of healing is required to provide peer support to participantsA 1-year commitment is preferredA background in Social Work, Counseling, Psychology or related disciplines is preferredAccess to a computer device in a private, quiet room with internet (for virtual groups) is requiredBeing able to demonstrate compassion, inclusivity, authenticity, adaptability, integrity, non-judgment, self-disclosure, resiliency, and self-managementA Vulnerable Sector Police Check will be required prior to facilitating groups or doing one-on-one peer support sessionsApplicants must commit to an online and in-class/virtual volunteer facilitator training if selected as a successful applicantPlease assess your self-readiness prior to applying

Support Group Facilitator 

We’re looking for compassionate volunteers to support our grief programs and events:&nbsp;Roles Available: • Walk to Remember Volunteers (In-Person) • Child Loss Group Facilitators (Virtual) • Partner Loss Group Facilitators (Virtual) • In-Person Group Facilitators • In-Person Event Volunteers&nbsp;Why Volunteer?&nbsp;• Make a meaningful impact&nbsp;• Training provided&nbsp;• Connect with a supportive community&nbsp;📅 Commitment: Long-term &amp; regular (virtual or in-person, depending on role)&nbsp;📩 Interested? Contact: Samantha Jennings Willan, Volunteer Manager 📧 <a href="mailto:volunteering@bereavedfamilies.ca" target="_blank">volunteering@bereavedfamilies.ca</a>

Group Facilitator 

Position Summary: The CARE Client Support Worker is responsible for counselling, group facilitation and providing general assistance to walk-in clients. Job Accountabilities:<h4>Counselling/Support</h4><ul><li>Supervision of a moderate caseload of individuals seeking assistance and support through life challenges and changes</li><li>Conduct assessments to clarifying need</li><li>Assist clients with the development of a personalized plan of action to address identified need</li><li>Provide support and follow-up around the development of appropriate strategies for implementing the plan</li><li>Identify needs which require external interventions and make referrals as appropriate</li><li>Participate in formal and informal case conferences and team meetings.</li></ul>Group Work<ul><li>Facilitate group programming (in house and / or off site) according to the established facilitator’s guide to ensure consistency of group service delivery</li><li>Maintain current knowledge on cognitive skills-based programming</li><li>Develop/maintain handouts, resources and support materials for use in group programs</li><li>Distribute and collect evaluations to determine the effectiveness of material</li><li>To develop and/or conduct workshops/groups to provide Cognitive Behavioural Interventions &nbsp;</li></ul>Documentation/Administrative<ul><li>Ensure case management practices, as outlined in Minimum Standards, are adhered to including all documentation to be complete and properly recorded</li><li>Maintain client file in a timely and efficient manner; assessments, notes, reports, statistical information</li><li>Compile and provide monthly statistical data to the agency</li><li>Provide comprehensive reports to management as required</li><li>Maintain proper record keeping for payments made by clients (as needed) &nbsp;</li></ul>Working Conditions and Environment<ul><li>Maintain workplace confidentiality and work within the policies and procedures as outlined, while respecting the mission, vision and principles of the agency</li><li>Conduct self with integrity and respect as it applies to the role as an employee representative of the agency</li><li>Work in a spirit of congeniality with all staff</li><li>Maintain a current understanding of resources/services available in the community which could be of assistance to the clients</li><li>Ability to comply with deadlines as directed by management</li><li>Demonstrate effective time management and an ability to refocus after interruptions from co- workers, clients and management</li><li>Participate in team meetings and other committees as needed</li><li>Participate in relevant training opportunities in order to keep skills and outlook current/effective</li><li>Provide supervision to student placements and/or volunteers as requested by manager</li><li>Represent the agency at community events, public speaking engagements, etc. at the direction of management.</li></ul>Qualifications<ul><li>Completion of post-secondary education in a related field</li><li>A minimum of 2 years general counselling experience is preferred</li><li>Excellent communication skills both oral and written and computer literacy</li><li>Reliable judgment and maintenance of boundaries is required when dealing with clients and other service providers</li><li>Knowledge of Region of Peel Ontario Works/ODSP programs</li><li>Understanding of working with clients involved in the criminal justice system</li><li>Understanding of the criminal justice system</li><li>Understanding of homelessness/poverty and how these impact on people living with mental illness and/or addictions</li><li>Knowledge of and proficiency in current approaches for mental health and addictions, and client centered principles</li><li>Demonstrated conflict resolution and crisis prevention/intervention skills an asset</li><li>A valid license with access to own vehicle required as this position will routinely work out of more than one location</li></ul>

John Howard Society of Peel-Halton-Dufferin

Client Support Worker

REVIVE is an accredited sexual assault, rape crisis centre serving Peel Region, with a variety of services offered to people who have experienced gender-based violence and/or sexual and interpersonal violence. Our mission is to provide trauma-informed, culturally sensitive care that empowers survivors to heal, grow, and thrive.We are looking for passionate volunteers who want to share their time, skills, and commitment to help us strengthen our programs and expand our reach in the community. Current volunteer opportunities are available in:<ul><li>Business Administration</li><li>Human Resources</li><li>Data Management</li><li>Social Work</li><li>Law</li><li>Psychology</li><li>Digital Marketing</li></ul>By joining our team, you’ll be contributing to meaningful change and helping ensure survivors receive the support and advocacy they deserve.To learn more or apply, contact us at <a href="mailto:info@revivepeel.com" target="_blank">info@revivepeel.com</a>, call 905-792-0821, or visit <a href="http://www.revivehere.com/?utm_source=chatgpt.com" target="_blank">www.revivehere.com</a>

61 Community & Social Services Jobs in Mississauga, ON, Canada