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We’re looking for compassionate volunteers to support our grief programs and events:&nbsp;Roles Available: • Walk to Remember Volunteers (In-Person) • Child Loss Group Facilitators (Virtual) • Partner Loss Group Facilitators (Virtual) • In-Person Group Facilitators • In-Person Event Volunteers&nbsp;Why Volunteer?&nbsp;• Make a meaningful impact&nbsp;• Training provided&nbsp;• Connect with a supportive community&nbsp;📅 Commitment: Long-term &amp; regular (virtual or in-person, depending on role)&nbsp;📩 Interested? Contact: Samantha Jennings Willan, Volunteer Manager 📧 <a href="mailto:volunteering@bereavedfamilies.ca" target="_blank">volunteering@bereavedfamilies.ca</a>

Centre for Grief and Healing (BFO-HP)

Group Facilitator 

Position Summary: The CARE Client Support Worker is responsible for counselling, group facilitation and providing general assistance to walk-in clients. Job Accountabilities:<h4>Counselling/Support</h4><ul><li>Supervision of a moderate caseload of individuals seeking assistance and support through life challenges and changes</li><li>Conduct assessments to clarifying need</li><li>Assist clients with the development of a personalized plan of action to address identified need</li><li>Provide support and follow-up around the development of appropriate strategies for implementing the plan</li><li>Identify needs which require external interventions and make referrals as appropriate</li><li>Participate in formal and informal case conferences and team meetings.</li></ul>Group Work<ul><li>Facilitate group programming (in house and / or off site) according to the established facilitator’s guide to ensure consistency of group service delivery</li><li>Maintain current knowledge on cognitive skills-based programming</li><li>Develop/maintain handouts, resources and support materials for use in group programs</li><li>Distribute and collect evaluations to determine the effectiveness of material</li><li>To develop and/or conduct workshops/groups to provide Cognitive Behavioural Interventions &nbsp;</li></ul>Documentation/Administrative<ul><li>Ensure case management practices, as outlined in Minimum Standards, are adhered to including all documentation to be complete and properly recorded</li><li>Maintain client file in a timely and efficient manner; assessments, notes, reports, statistical information</li><li>Compile and provide monthly statistical data to the agency</li><li>Provide comprehensive reports to management as required</li><li>Maintain proper record keeping for payments made by clients (as needed) &nbsp;</li></ul>Working Conditions and Environment<ul><li>Maintain workplace confidentiality and work within the policies and procedures as outlined, while respecting the mission, vision and principles of the agency</li><li>Conduct self with integrity and respect as it applies to the role as an employee representative of the agency</li><li>Work in a spirit of congeniality with all staff</li><li>Maintain a current understanding of resources/services available in the community which could be of assistance to the clients</li><li>Ability to comply with deadlines as directed by management</li><li>Demonstrate effective time management and an ability to refocus after interruptions from co- workers, clients and management</li><li>Participate in team meetings and other committees as needed</li><li>Participate in relevant training opportunities in order to keep skills and outlook current/effective</li><li>Provide supervision to student placements and/or volunteers as requested by manager</li><li>Represent the agency at community events, public speaking engagements, etc. at the direction of management.</li></ul>Qualifications<ul><li>Completion of post-secondary education in a related field</li><li>A minimum of 2 years general counselling experience is preferred</li><li>Excellent communication skills both oral and written and computer literacy</li><li>Reliable judgment and maintenance of boundaries is required when dealing with clients and other service providers</li><li>Knowledge of Region of Peel Ontario Works/ODSP programs</li><li>Understanding of working with clients involved in the criminal justice system</li><li>Understanding of the criminal justice system</li><li>Understanding of homelessness/poverty and how these impact on people living with mental illness and/or addictions</li><li>Knowledge of and proficiency in current approaches for mental health and addictions, and client centered principles</li><li>Demonstrated conflict resolution and crisis prevention/intervention skills an asset</li><li>A valid license with access to own vehicle required as this position will routinely work out of more than one location</li></ul>

John Howard Society of Peel-Halton-Dufferin

Client Support Worker

REVIVE is an accredited sexual assault, rape crisis centre serving Peel Region, with a variety of services offered to people who have experienced gender-based violence and/or sexual and interpersonal violence. Our mission is to provide trauma-informed, culturally sensitive care that empowers survivors to heal, grow, and thrive.We are looking for passionate volunteers who want to share their time, skills, and commitment to help us strengthen our programs and expand our reach in the community. Current volunteer opportunities are available in:<ul><li>Business Administration</li><li>Human Resources</li><li>Data Management</li><li>Social Work</li><li>Law</li><li>Psychology</li><li>Digital Marketing</li></ul>By joining our team, you’ll be contributing to meaningful change and helping ensure survivors receive the support and advocacy they deserve.To learn more or apply, contact us at <a href="mailto:info@revivepeel.com" target="_blank">info@revivepeel.com</a>, call 905-792-0821, or visit <a href="http://www.revivehere.com/?utm_source=chatgpt.com" target="_blank">www.revivehere.com</a>

REVIVE

Volunteer with REVIVE – Make a Lasting Impact

ABOUT USStrides Toronto is a&nbsp;multi-service agency&nbsp;providing a wide range of exceptional programs and services that&nbsp;improve the mental, social and physical health of infants, children and youth&nbsp;from the pre-natal stage to age 29,&nbsp;and their families. With a&nbsp;range of community, residential and treatment services, we build strength and resilience through equitable, accessible, client-driven services, system leadership and advocacy. We provide individual, group and family interventions that include mental health counselling, autism services, education, outreach and referral, early intervention, day treatment and community support. In its Lead Agency role,&nbsp;Strides Toronto collaborates with 24 publicly funded infant, child and youth mental health (ICYMH) core service providers to design and implement system-level improvements that promote access, responsive service delivery and experience, and positive mental health outcomes for young people and families across Toronto's diverse communities.&nbsp;To learn more about who we are and what we do, we invite you to visit our website at&nbsp;<a href="http://www.stridestoronto.ca/" target="_blank">www.stridestoronto.ca</a>ABOUT THE ROLEThe Individual and Family Therapist provides responsive, culturally affirming counselling support to Black children, youth, and their families/caregivers. This role consists of providing mental health support through 1:1 counselling, group facilitation, and coordinating appropriate referrals for additional support(s) as required. Additionally, this role includes community engagement opportunities, to collaborate with members of the Black community and/or leaders to develop and/or strengthen programming. This role is funded by the Pediatric Recovery Fund, Ontario Health, to address anti-racism and build equity capacity in the child and youth sector.&nbsp;Our program, Black Links and Access to Clinical Community Care for Kids (BLACK) is designed to address and improve the mental health outcomes of Black children and youth by providing comprehensive, culturally affirming mental health care services delivered by a Black-identifying clinician and member of the Black community.Salary range:&nbsp;$68,188 to $79,066 per annum&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;This position is represented by OPSEU local 567.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; This is a full-time contract position until March 31, 2026.To ensure this assignment is effectively supporting the&nbsp;Black Links and Access to Clinical Community Care for Kids (BLACK) program,&nbsp;Strides Toronto is seeking candidates who self-identify as a&nbsp;member of ACB (African, Caribbean, and Black) communities.WHY JOIN OUR TEAM?<ul><li>We provide a hybrid work model.</li><li>We provide opportunities for growth and professional development.</li><li>We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.</li><li>We have a collaborative and supportive Senior Management Team.</li><li>We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.</li></ul>WHAT YOU WILL DO<ul><li>Provide evidence informed counselling to clients and their families who maybe experiencing distress or who require mental health support with the intention of resolving the presenting issues or referring them to appropriate mental health resources or services. </li><li>Engage with members of ACB (African, Caribbean, and Black) communities a to strengthen service delivery and referral pathways within these communities.</li><li>Provide clients with skills, knowledge, resources and support to improve and/or manage mental health needs.</li><li>Complete administrative tasks to ensure comprehensive client services. </li><li>Complete record keeping in accordance with accreditation and legislative requirements.</li><li>Respond to crisis to address and reduce immediate risk to client, staff and/ or community where a client may be at risk of harm to self or others (i.e., abuse, neglect, suicidal ideation, homelessness, aggression, self-harm, etc.).</li></ul>THE “MUST HAVES”The following education, professional memberships and knowledge are a requirement for this role:<ul><li>Master's degree in social work, or related master's degree (e.g., counselling psychology). </li><li>Minimum of 2 years direct service experience, preferably within the youth mental health sector and/or vulnerable youth and/or equity-deserving groups.</li><li>Registration in good standing with a licensing body that regulates counselling/psychotherapy such as the OCSSWSW or CRPO</li><li>Familiarity with resources across ACB communities for client referrals.</li><li>Self-identifies as an ACB community member</li><li>Awareness of the role of inclusion, diversity, equity, and accessibility (IDEA) in the workplace and within the community being served by the position.</li><li>An understanding of anti-black racism, anti-oppressive/anti-racism perspective in the context of the social determinants of health.</li><li>Ability to recognize and identify situations where incidents of imbalance of power and privilege may occur and can result in possible negative impacts.</li></ul>THE ‘NICE TO HAVES’While not required, preference will be given to candidates with the following:<ul><li>Functional computer and client information system knowledge.</li><li>Fluency in another language(s), including sign language.</li></ul>BEFORE STARTING WITH USAs our work puts us in direct contact with youth and vulnerable persons in our community, with health and safety as a priority, the successful candidate must complete or obtain the following before commencement of their employment:<ul><li>A Vulnerable Sector police check.</li><li>A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. &nbsp;The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled. &nbsp;</li></ul>HOW TO APPLYPlease submit a cover letter and resume outlining your demonstrated education, certification (if applicable), working and related volunteer experience and how you meet specific requirements for this position, and any additional considerations you deem appropriate. The application deadline is September 11, 2025.Strides Toronto is an equal opportunity employer. We benefit from diversity of lived experiences in the workplace and encourage applications from qualified candidates who reflect the diversity of the communities we serve. &nbsp;Strides Toronto is a participant in the Government of Canada’s 50-30 Challenge, a program which challenges organizations to improve access for women and/or non-binary people and other equity-deserving groups, including those identifying as: racialized, Black, and/or people of colour, people with disabilities (including invisible and episodic disabilities), 2SLGBTQ+ and/or gender and sexually diverse individuals, and Aboriginal and/or Indigenous Peoples to &nbsp;increase the representation and inclusion of diverse groups within their workplace. &nbsp;In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process.We thank all applicants however, only those selected for interviews will be contacted.

Strides Toronto

Individual and Family Therapist (BLACK Project)

Street Health is a community-based agency providing innovative physical and mental health programs and advocacy to homeless and insecurely housed individuals in downtown Toronto for over 30 years. Street Health, a not-for-profit organization located within the downtown-east neighborhood of Toronto, works to improve the health and wellbeing of people who are homeless and under-housed by addressing the social determinants of health. Our organization provides services in the areas of innovative nursing, mental health, harm reduction, overdose prevention, outreach, identification replacement programs and through advocacy, research, and education. This Supervisor position is a newly developed role at Street Health and has been created as an outcome to a review of organizational needs, recent changes to the funding and resources for harm reduction services in the province, and potential impact as a result of the planned closures of SCS/CTS sites. More specifically, the impact of closures on our Overdose Prevention Site (OPS), our ability to meet an increased demand for services, and management’s ability to support the site, our teams, our clients and the community. Reporting to the Manager of Harm Reduction Programs, the Supervisor will be responsible for site operations, supervising staff, administration, and continuous development of Street Health’s harm reduction services; the main focus of this role is responsible for the OPS. Prior experience managing staff and teams, project management, budget administration and completion of reporting requirements to funders and government bodies are requirements of this position. Please see PDF for more information including qualifications for this position.&nbsp;

Street Health Community Nursing Foundation

Supervisor (Full Time)

Positions Available: #1 Salary: $52,000.00 Work Schedule: Monday – Friday (9 AM – 5 PM EST)&nbsp; Work Structure: Hybrid Model (2 days per week onsite). The current hybrid model may be subject to change, considering business needs and responsibilities.Closing Date: Thursday, September 11 at 5:00 PM EST &nbsp;Friends of Ruby is dedicated to supporting the well-being of 2SLGBTQIA+ youth aged 16-29 through mental health services, social programs, and housing. We&nbsp;operate a Youth Drop-In Centre, offering barrier-free counselling, hot meals, and community programming, and a Transitional Home, providing emergency and long-term housing with life-skills support. &nbsp;If you're passionate about creating safe, inclusive spaces for marginalized youth, this is your chance to make an impact as a Research and Evaluation Coordinator!&nbsp;About the Role&nbsp;As&nbsp;a Research and Evaluation Coordinator, you will be responsible for:<ul><li>Research Management: Conduct and stay current on research related to 2SLGBTQIA+ youth, implementation science, and program effectiveness. Develop and apply evaluation tools to assess service impact.</li><li>Program Development Support: Translate research and evaluation findings into actionable recommendations to enhance programs and services.</li><li>Data Collection &amp; Analysis: Design and implement ethical, trauma-informed data collection methods. Analyze qualitative and quantitative data to inform continuous improvement.</li><li>Reporting &amp; Documentation: Prepare reports and visualizations to share insights with stakeholders. Support grant writing and donor reporting with evaluation results.</li><li>Ethical Oversight: Ensure all activities align with ethical standards, anti-racism, and community development principles, maintaining confidentiality and informed consent.</li></ul>What You Bring<ul><li>Education: Bachelor’s degree (required) or Master’s degree (preferred) in a relevant field (e.g., Psychology, Social Work, Public Health, Research &amp; Policy Studies).</li><li>Experience: 1+ years conducting qualitative and quantitative research for impact measurement and program evaluation, including youth engagement.</li><li>DEI &amp; ARAO Commitment: Demonstrated ability to communicate inclusively and navigate diverse environments, with a strong understanding of equity, accessibility, and cultural contexts.</li><li>Research &amp; Evaluation: Familiarity in designing and implementing evaluations in social service contexts using qualitative and quantitative methods (e.g., surveys, interviews, focus groups).</li><li>Communication &amp; Collaboration: Excellent written and verbal communication, including report writing and data visualization. Collaborative mindset with adaptability and openness to feedback.&nbsp;</li></ul>Why Work&nbsp;with Us?<ul><li>A welcoming, inclusive environment where your voice matters.</li><li>The opportunity to make a lasting impact in the lives of 2SLGBTQIA+ youth.</li><li>Flexible scheduling that fits your life.</li><li>Growth opportunities in a mission-driven organization.</li></ul>What We Need&nbsp;<ul><li>Satisfactory Vulnerable Sector Police Check clearance.</li><li>Legal eligibility to work in Canada.</li><li>Flexible schedule to accommodate occasional organizational needs, including evening and/or weekend work.&nbsp; </li><li>Ability to travel to other community-based settings as required.&nbsp;</li></ul>Important NoteIf you have accessed Friends of Ruby services in the past year, we kindly ask that you refrain from applying for this position. This policy helps to ensure objectivity and avoids potential conflicts of interest. We prioritize equal opportunity for all applicants and aim to maintain the integrity of our organization. We appreciate your understanding and commitment to a fair hiring process.&nbsp;How to ApplyTo ensure a fair and efficient hiring process, we kindly ask that all applications be submitted directly through the job posting link. We are unable to accept phone inquiries regarding this position. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected for an interview.&nbsp;Friends of Ruby is committed to an inclusive and accessible hiring process. If you require accommodation at any stage, please inform our People and Culture team.&nbsp;Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.&nbsp;Apply by&nbsp;September 11, 2025, and help us create brighter futures for 2SLGBTQIA+ youth.&nbsp;We&nbsp;can’t wait to hear from you!&nbsp;

Friends of Ruby

Research and Evaluation Coordinator

Internal/External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

Director of Community Relations, Advocacy, and Community 
Development (CRACD) 

 
West Neighbourhood House is a multi-service, neighbourhood-based agency that has served the Diverse 
communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is 
to enable less-advantaged individuals, families, and groups in the community to gain greater control over 
their lives and community. 
 
This senior management position, reporting to the Executive Director, has cross-House responsibilities to 
ensure West Neighbourhood House is responsive and relevant to our diverse local community, and garners 
as much support and resources as possible to fulfill the mission and strategic priorities of the House. 
 
West Neighbourhood House is actively seeking qualified applications from Indigenous, Black 
and People of Colour, persons with disabilities, women, and persons of all sexual 
orientations and gender identities/expressions. Applicants with lived experience as a 
participant of West Neighbourhood House programs, or related programming from similar 
organizations, are also strongly encouraged to apply. 
 
West Neighbourhood House will provide accommodation throughout the recruitment &amp; 
selection process to applicants with disabilities. During any stage of the recruitment 
process, please indicate the nature of any accommodation(s) you may require. Any 
information received relating to accommodation measures will be addressed confidentially. 

Responsibilities: 

 
As part of the senior leadership of the organization, this position is expected to be active in: 
 

 • addressing diversity, equity, inclusion, anti-racism, and anti-oppression, 

 • righting relations with Indigenous peoples, and 

 • promoting the settlement house model and values. 

 
In addition, this position has responsibility for program management of several specific programs and 
special projects that may change over time. 
 

1. Community Relations 

o ethical fundraising including donor development, donor relations, capital campaign for a new 

building, annual fundraising strategies, support for fundraising volunteers; 

o networking with local stakeholders, including program participants, volunteers, neighbours, 

local businesses, resident groups, donors, Indigenous community leaders, and other key 

stakeholders; 

o communications including social media, newsletters, Annual Report, multilingual outreach 

and promotion strategies, media relations; 

o responding to community compliments and complaints. 


 Internal/External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 


2. Community Development 

o ongoing monitoring and collecting data about the community – qualitative and quantitative; 

o organizing and consulting with relevant stakeholders about community issues; 

o developing and co-designing public policy solutions, organizing advocacy strategies, and 

government relations. 

 
3. House planning 

o leading the strategic planning for the House including the annual planning cycle which 

includes consultation and co-design with community, Board members, program participants, 

staff, volunteers, and other stakeholders. 


4. Programming and special projects: supervision, support and development of programs and special 

projects assigned to this portfolio, currently consisting of: 

o Financial Empowerment Program; 

o Quality of Life Data Platform special project; 

o Adult Literacy and Learning Program; 

o Climate Action; 

o Support to Executive Director, Property Committee, and project team of development 

consultants and architects regarding the planned redevelopment of 248 Ossington for 

community services and affordable housing. 


5. Volunteers: recruitment, support, and development of volunteers. 

 
6. Shared management team responsibilities including advancing diversity, equity, and inclusion 

strategies, righting relations with Indigenous peoples, and financial management. 

 
7. Other duties as required. 

Qualifications: 
 

 • Master’s degree in a related field (e.g. social work, community development, public policy) or 

equivalent skills in rigorous use of data, critical analysis, and public policy development achieved 

through training and education including lived experience; 

 • Minimum 5 years’ experience in supervision, support, and development of staff, preferably in a 

unionized environment; 

 • Minimum 3 years’ experience working in a public benefit organization (i.e. non-profit organization 

or government), preferably a multi-service neighbourhood organization/settlement house; 

 • Demonstrable well-rounded knowledge of and experience in ethical fundraising, communications, 

government relations, community development, and advocacy; 

 • Demonstrable commitment to ongoing learning about diversity, equity, inclusion, anti-racism, anti-

oppression, anti-colonization; 


 Internal/External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

 • Knowledge and experience in righting relations with Indigenous peoples, climate action, financial 

empowerment, and property redevelopment/affordable housing are welcome assets. Otherwise, the 

successful candidate must be willing to undertake learning in these areas. 

 • Excellent communication skills, including use of clear language and design; 

 • Excellent project management, problem-solving, and self-management skills, including time 

management, attention to detail, ability to manage diverse tasks, sound judgement about priorities 

and when to ask for clarification or help; 

 • Deep knowledge of downtown west Toronto is an asset; 

 • Ability to work on-site in West NH locations (limited regular remote work can be negotiated) with 

occasional evening and weekend work. 


Status: Permanent Full Time (Non-bargaining Unit Position) 
Start Date: ASAP 
Hours: 35 hours per week 
Rate: $87,396/yr, under review (4 weeks’ vacation, paid sick days, floater 

days, full benefits package after 3 months, RRSP contribution at 5% 
after 1 yr) 

Immediate Supervisor: Executive Director 
Posting Date: August 28, 2025 
Closing Date: September 26, 2025 
 
Please send your cover letter and resume clearly indicating “Director of Community 
Relations, Advocacy, and Community Development” by 5:00pm on the closing date to: 
 

Hiring Committee 
588 Queen St. W. 
Toronto, Ontario 

M6J 1E3 
<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a> 


<a href="mailto:jobs@westnh.org" target="_blank">mailto:jobs@westnh.org</a>

West Neighbourhood House

Director of Community Relations, Advocacy, and Community Development

Specific Position Information:&nbsp;The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19):35 hours per week. Evenings, Saturdays and variable hours required.This position requires&nbsp;visiting and&nbsp;working from multiple sites across Toronto.&nbsp;Base location: Toronto Reference Library&nbsp;JOB SUMMARY:The Library Safety Specialist Lead (LSSL) plays an important role in fostering safe and welcoming spaces for all staff and customers of Toronto Public Library. The LSSL is responsible for operational oversight of the Library Safety Specialist team (LSS), providing direction, mentorship and coaching and ensuring that team members are effectively deployed and supported in their role to support staff in building confidence and capacity in applying trauma-informed approaches to incident prevention, management and response and to compassionately assist customers in understanding and complying with TPL’s Rules of Conduct. &nbsp;The LSSL works under the direction of the Senior Manager, Welcoming Spaces and takes day-to-day direction from the local Manager responsible for assigned locations.&nbsp;This position requires responsiveness and flexibility in adapting approaches to meet diverse stakeholder needs. Carrying out the duties of the position will require movement between locations in order to provide on-site service, supervision and support as needed.&nbsp;DUTIES Under the general direction of the Senior Manager, Welcoming Spaces, and/or designated manager, this position is responsible to:Leadership Functions:&nbsp;<ul><li>Serve as team lead for Library Safety Specialists, providing on-site supervision, coaching, and support for the Library Safety Specialist team and supporting other library staff in implementing trauma-informed approaches to foster safe and welcoming spaces. </li><li>Direct the work of the LSSs including setting performance expectations, prioritizing, scheduling and assigning work, training and onboarding staff, and providing verbal input to performance appraisals.</li><li>Ensure that staff are informed of plans, projects and procedures and ensure that staff input and concerns are communicated effectively.</li><li>Support the development and implementation of post-incident protocols that include a continuum of support practices for library staff, including debriefing, trauma-informed staff support measures, and follow-up care strategies. Facilitate post-incident support sessions for LSSs and other library staff.</li><li>Coordinate, develop, and deliver training and onboarding activities for Library Safety Specialists and other TPL staff regarding trauma-informed approaches, mental health first aid, de-escalation, opioid response, and other related learning opportunities. </li><li>Role model and facilitate interaction and relationship-building with Library Safety Specialists, other library staff, customers, guards, local community agencies, social service providers and police.</li><li>Work under management direction to implement and evaluate staff safety and well-being initiatives across designated locations, including data-informed recommendations for LSS deployment.</li></ul>Service Functions:<ul><li>Foster collaborative working relationships with other TPL divisions and departments and facilitate knowledge sharing to enhance team effectiveness and professional development.</li><li>Lead efforts to prevent, mitigate and respond to incidents through appropriate means consistent with TPL policies and protocols, such as de-escalation, verbal communications, escorting customers from Library facility, and/or contacting police, social service providers, and/or other emergency services as needed. &nbsp;</li><li>Work with the Library Safety Specialists, Senior Manager, Welcoming Spaces, and other internal stakeholders to identify, communicate and share best practices across the TPL system. &nbsp;</li><li>Refer customers to other library staff and sources of information in response to customer service requests. </li><li>Circulate among public service areas inside and outside around the library, providing guidance to LSSs, other library staff and guards in monitoring areas to uphold library rules of conduct. &nbsp; &nbsp;&nbsp;</li><li>Support the exclusion process under the direction of the Director, Branch Operations and Customer Experience. &nbsp; Prepare and deliver exclusion letters, in conjunction with security guards.</li><li>Support staff in ensuring incidents are documented in the Incident Reporting Management System (IRMS) on a timely basis. Monitor IRMS, identify incident trends, and bring forward appropriate interventions to management. </li><li>Liaise with the Manager, Public Safety regarding support for training and onboarding of security guards.&nbsp;</li></ul>QUALIFICATIONS<ul><li>Post-secondary diploma or degree in the field of social services, or another professional discipline pertinent to the job function</li><li>Seven (7) years’ related experience working in social services, community mental health, and/or crisis intervention, or an equivalent combination of education, training, and experience</li><li>Minimum of two (2) years of leadership responsibility</li><li>Proven ability to lead and supervise staff</li><li>Demonstrated understanding of the practical application of a trauma-informed approach </li><li>Direct experience in developing and facilitating learning experiences</li><li>Demonstrated ability to form and maintain strong collaborative relationships between internal and external stakeholders</li><li>Strong organizational, time management, prioritization, and planning skills</li><li>Experience with marginalized communities, including individuals with living with mental health and addiction challenges, individuals who are unhoused or precariously housed, and related groups&nbsp; </li><li>Ability to exercise empathy, courtesy, and compassion while fairly and consistently enforcing Rules of Conduct</li><li>Ability to act calmly and with composure under pressure and de-escalate tense situations effectively</li><li>Ability to balance safety and security with library principles and best practices regarding access, privacy, inclusion, and equitable and friendly service. &nbsp;Understands and is committed to the essential role of the public library in Canadian society</li><li>Ability to welcome and embrace the diversity of people who come to the library, whether staff or customers. &nbsp;Ensures that the library’s actions comply with the requirements of the Ontario Human Rights Code and related legislation. &nbsp;</li><li>Ability to work independently with limited supervision and to exercise initiative and good judgment in the performance of duties</li><li>Basic knowledge and understanding of mental health disorders and addictions, including the ability to recognize problematic or disruptive behavioral patterns </li><li>Education and/or experience in conflict de-escalation, trauma-informed, anti-oppressive and harm reduction approaches, suicide risk assessment, social and community services and/or similar areas</li><li>Must possess or be able to obtain First Aid, CPR and AED certification.&nbsp;</li></ul>The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address. &nbsp;&nbsp;ACCOMMODATION: We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.APPLICATION PROCESS: Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.

Toronto Public Library

Library Safety Specialist Lead

<h2>Program Manager – Programs &amp; Outreach (Wellspring Chinguacousy)</h2>Position Title: Program Manager&nbsp; Reports To: Director of Operations Location: On-site, Brampton, ON Type: Full-Time, Permanent Hours: 37.5 hours/week (Monday–Friday, on-site presence required) Salary: $60,000 - $68,000, depending on experience Benefits: Extended health benefits, generous holiday/sick-day allocations, RRSP matching. &nbsp;<h2>About the Opportunity</h2>This is a unique opportunity to lead and shape Wellspring Chinguacousy’s dynamic roster of in-person and online programs, while also deepening our connection with communities across Brampton and Peel Region.As Program Manager, you’ll play a vital role at the heart of our mission: ensuring that every person living with cancer has access to compassionate, high-quality, and culturally responsive support. You'll bring together your non-profit operational know-how, community-building skills, and commitment to equity to lead program planning and, supervise facilitators and program delivery, and co-create outreach strategies that reach individuals and families who may not yet know support like this exists.This role offers the chance to shape both the day-to-day experience of members walking through our doors and the strategic direction of how we grow and adapt our services in one of Canada’s most diverse cities. You’ll be part of a small, mission-driven team that collaborates closely, moves quickly, and shares a deep belief that no one should have to face cancer alone.If you're energized by the idea of building meaningful relationships, launching impactful programs, and ensuring that all members feel welcomed and supported, this role may be a perfect fit. Key ResponsibilitiesProgram Planning and Delivery<ul><li>Lead the design and implementation of a seasonal and annual program calendar, ensuring programs align with member needs, engagement trends, organizational budget, and strategic annual goals.&nbsp;</li><li>Oversee daily operations of in-person and online programs, ensuring smooth setup, logistics, and quality control.</li><li>Coordinate special series and events (e.g., Well Talks, Leader get togethers, etc.)</li><li>Serve as point person for day-of delivery issues and tech support (Zoom, AV, signage, room setup).</li><li>Monitor program uptake, manage waitlists, and recommend new or retired offerings.</li><li>Program supplies purchasing, equipment maintenance</li><li>Oversee Leader health and safety policy, programs, and compliance</li></ul>Facilitator (Leader) &amp; Volunteer Management<ul><li>Recruit, onboard, and schedule Program Facilitators (called Leaders), including ongoing support and recognition.</li><li>Manage the peer support program, ensuring safe and effective participant-volunteer matching.</li><li>Provide support to the Operations director with front desk volunteer supervision and provide live support when needed.</li><li>Ensure a compassionate and inclusive center culture, aligned with Wellspring values.</li></ul>Program Evaluation &amp; Reporting<ul><li>Track program attendance and engagement.</li><li>Monitor program impact and outcomes, leading evaluation and quality improvement efforts.&nbsp;</li><li>Ensure maintenance of data systems (e.g., Salesforce), ensuring clean, reliable input for internal use and external reporting.</li><li>Collaborate with the ED, Fundraising, and MarComms on programs data-driven storytelling and grant reporting.</li><li>Help identify and document impact stories from members, volunteers, and families.</li></ul>Centre Operations &amp; Member Support<ul><li>Maintain a consistent on-site presence at the Wellspring Chinguacousy center during business hours (Monday–Friday).</li><li>Greet and welcome members, guests, and volunteers to ensure a warm, inclusive, and professional environment.</li><li>Provide hands-on support for the daily rhythm of the center, including front desk coverage when a volunteer is not available, check-in tools, space readiness, and materials setup.</li><li>Serve as a visible and accessible point of contact for member questions or needs throughout the day.</li><li>Help uphold safety, cleanliness, and comfort standards in all program and communal spaces.</li><li>Work collaboratively with other staff and volunteers to support a calm, compassionate, and member-centered environment.</li></ul>Community Outreach &amp; Equity-Focused Programming<ul><li>Build relationships with community organizations, healthcare providers, faith-based groups, and cultural associations to raise awareness of Wellspring’s services.</li><li>Represent Wellspring at community events, outreach fairs, and public education sessions to expand our reach and visibility.</li><li>Collaborate with partners to co-create or adapt programs that are culturally relevant and responsive to the needs of diverse communities.</li><li>Support the development of equitable, inclusive programming that reflects the diversity of Brampton and Peel Region.</li><li>Participate in internal DEI initiatives and help educate staff and volunteers on inclusive service delivery practices.</li><li>Recruit and support Leaders from diverse backgrounds to reflect and serve the communities we aim to reach.</li><li>Help identify and reduce barriers to access for underserved groups, and support trust-building in new communities.</li></ul><h2>Required Skills &amp; Qualifications</h2><ul><li>1-3 years’ experience in program management, community outreach, or volunteer coordination</li><li>Demonstrated success in building partnerships and trust with racialized or underserved communities</li><li>Experience managing volunteers and/or community leaders</li><li>Familiarity with platforms like Zoom, Salesforce, Microsoft Office</li><li>Strong organizational and project management skills</li><li>Excellent written and verbal communication skills</li><li>Compassionate and culturally aware</li><li>Ability to work on-site 5 days/week</li><li>Comfort working in a fast-paced, adaptive nonprofit environment</li></ul><h2>Preferred (Not Required)</h2><ul><li>Fluency in Punjabi, Hindi, Urdu, Tamil, or other South Asian languages</li><li>Experience in health care, cancer care, health equity, or peer support</li><li>Experience with needs assessments, program co-creation, or facilitation</li><li>Communications, presentation, or storytelling skills</li><li>Experience with DEI-focused organizational change or training</li></ul>

Wellspring Chinguacousy

Program Manager

ABOUT USStrides Toronto is a&nbsp;multi-service agency&nbsp;providing a wide range of exceptional programs and services that&nbsp;improve the mental, social and physical health of infants, children and youth&nbsp;from the pre-natal stage to age 29,&nbsp;and their families. With a&nbsp;range of community, live-in and treatment services, we build strength and resilience through equitable, accessible, client-driven services, system leadership and advocacy. We provide individual, group and family interventions that include mental health counselling, autism services, education, outreach and referral, early intervention, day treatment and community support. In its Lead Agency role,&nbsp;Strides Toronto collaborates with 24 publicly funded infant, child and youth mental health (ICYMH) core service providers to design and implement system-level improvements that promote access, responsive service delivery and experience, and positive mental health outcomes for young people and families across Toronto's diverse communities.&nbsp;To learn more about who we are and what we do, we invite you to visit our website at&nbsp;<a href="http://www.stridestoronto.ca/" target="_blank">www.stridestoronto.ca</a>ABOUT THE ROLEThe Peer Support Worker provides a range of outreach, prevention and intervention services to youth and young adults (12-29) who are at risk of being involved in human trafficking, or those who have been involved in the sex trade by choice, circumstance, or coercion (18-29), within the CREST (Community Response to Exploitation, Sex work and Trafficking) program.&nbsp;The Peer Support Worker develops and delivers trauma-informed, strength-based and sex positive psychoeducation on topics such as gender-based violence, human trafficking and healthy relationships for youth and service providers.Salary range:&nbsp; $24.17 to $28.14 per hour&nbsp;This position is represented by OPSEU local 567.This is a part-time permanent position (21 hours per week).WHY JOIN OUR TEAM?<ul><li>We provide a hybrid work model.</li><li>We provide opportunities for growth and professional development.</li><li>We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.</li><li>We have a collaborative and supportive Senior Management Team.</li><li>We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.</li></ul>WHAT YOU WILL DO<ul><li>Work collaboratively with the therapists and the Community Outreach Worker to support education and awareness activities as they relate to human trafficking and sex work.</li><li>Participate in human trafficking awareness and prevention presentations to schools and community service organizations.</li><li>Draw from lived experience to support survivors as it relates to addictions, mental health, and trafficking or sex work to support clients on an individual basis or in a group setting.</li><li>Develop skills in co-facilitating support groups for youth/ young adults involved or at risk of involvement in human trafficking or sex work.</li><li>Engage in professional development activities and document client information that is reflective of policy, accreditation, and ministry standards.</li></ul>THE “MUST HAVES”The following education, professional memberships and knowledge are a requirement for this role:<ul><li>Lived experience with drug use and/or mental health, as well as sex trafficking, sexual violence, or sex work.</li><li>Have started a process of recovery (e.g., 2 years post sex work involvement).</li><li>Awareness of the role of inclusion, diversity, equity, and accessibility (IDEA)&nbsp;in the workplace and within the community being served by the position.</li><li>An understanding of anti-black racism, anti-oppressive/anti-racism perspective in the context of the social determinants of health.</li><li>Ability to recognize and identify situations where incidents of imbalance of power and privilege may occur and can result in possible negative impacts.</li></ul>THE ‘NICE TO HAVES’While not required, preference will be given to candidates with the following:<ul><li>Functional computer and client information system knowledge.</li><li>Fluency in another language(s), including sign language.</li></ul>BEFORE STARTING WITH USAs our work puts us in direct contact with youth and vulnerable persons in our community, with health and safety as a priority, the successful candidate must complete or obtain the following before commencement of their employment:<ul><li>A Vulnerable Sector police check.</li><li>A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. &nbsp;The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled. &nbsp;</li></ul>HOW TO APPLYPlease submit a cover letter and resume outlining your demonstrated education, certification (if applicable), working and related volunteer experience and how you meet specific requirements for this position, and any additional considerations you deem appropriate. The application deadline is&nbsp;September 8, 2025.Strides Toronto is an equal opportunity employer. We benefit from diversity of lived experiences in the workplace and encourage applications from qualified candidates who reflect the diversity of the communities we serve. &nbsp;Strides Toronto is a participant in the Government of Canada’s 50-30 Challenge, a program which challenges organizations to improve access for women and/or non-binary people and other equity-deserving groups, including those identifying as: racialized, Black, and/or people of colour, people with disabilities (including invisible and episodic disabilities), 2SLGBTQ+ and/or gender and sexually diverse individuals, and Aboriginal and/or Indigenous Peoples to &nbsp;increase the representation and inclusion of diverse groups within their workplace. &nbsp;In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process.We thank all applicants however, only those selected for interviews will be contacted.

59 Community & Social Services Jobs in Mississauga, ON, Canada