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TCCSA is seeking one full-time Settlement Services Coordinator plays a key part in promoting social integration and well-being and is responsible for the effective delivery of relevant and efficient settlement programs at our Toronto Centre that help newcomers to successfully integrate into the Canadian society and workplace.&nbsp; The details of this job posting are listed as the follows: &nbsp;						Job Title:			Program Coordinator - Settlement and Wellness Services			Unit:			Settlement							Hours of Work:			37.5 hours/week (required to work irregular hours including evenings, weekends and some holidays)			Application Deadline:			August 18 , 2025							Location: 			In-person, TCCSA Toronto Centre							Salary Range:			$60,742 to $63,784 per annum (based on experience) 			Comprehensive benefits including health, dental and Group RRSP plan							File #:			#11-25			 Essential Duties and Responsibilities<ul>	<li>Provide leadership and effective management to a team of IRCC-funded program and support staff in the delivery of settlement, community connections and newcomer mental wellness services at the Toronto Centre;</li>	<li>Ensure the quality, effectiveness, and timeliness of programs delivered within area of responsibilities to meet the emerging needs of clients;</li>	<li>Lead staff members in program development, refinement, delivery, and evaluation to meet emerging client for settlement and integration services, program outcomes and also contractual requirements;</li>	<li>Develop, implement and evaluate long-term and short-term program plans to meet newcomers’ needs;</li>	<li>Develop and ensure the implementation of outcome measures for programs and recommend program improvement;</li>	<li>Supervise program staff and manage staff performance, plan and monitor workflow and outcomes to ensure program targets are met;</li>	<li>Develop and maintain service delivery partnerships with other community service providers to broaden our outreach to clients, facilitate access to settlement as well as community services, and enhance capacities in meeting client needs;</li>	<li>Prepare and submit timely and accurate statistical and operation status updates and various program reports to Program Manager and Program Director;</li>	<li>Provide written status reports including detailed program implementation timelines as requested by Program Manager and Program Director;</li>	<li>Ensure collection and entry of service data into an agency database and the reporting of all relevant data into, iCARE and other funder reporting systems on a regular basis;</li>	<li>Recruit, train, supervise, and evaluate Settlement staff;</li>	<li>Keep up-to-date on issues, polices, legislation affecting newcomers;</li>	<li>Develop effective and creative promotion and outreach strategies to reach clients and also promote programs and services;</li>	<li>Ensure in-person and online programs and services are culturally sensitive to service recipients, and support unit goals;</li>	<li>Establish and maintain excellent working relationship and communication with internal and external groups to provide service to special newcomer groups;</li>	<li>Monitor day to day program budget, expenditures, purchases and use of resources;</li>	<li>Ensure compliance of policies, standards, guidelines, and quality controls set by TCCSA;</li>	<li>Work closely with other Program Coordinators to ensure collaborative program delivery and enhance and service coordination;</li>	<li>Work in all TCCSA service locations as assigned;</li>	<li>Support and participate in all agency activities, including fundraising initiatives, which may required occasional irregular hours;</li>	<li>Attend internal/external meetings as required;</li>	<li>Must be available to work evenings and weekends as needed to support program and service delivery, as well as outreach activities;</li>	<li>Provides early disclosure on issues / risks to Program Manager and Senior Management as appropriate;</li>	<li>Responsible for carrying out the above responsibilities and all other duties required by TCCSA.</li></ul>Qualifications<ul>	<li>University degree or equivalent in Social Sciences or a related discipline;</li>	<li>Minimum of five years’ experience in settlement and/or community service is required, with at least two years in relevant management role;</li>	<li>Proven abilities in program organization and community outreach;</li>	<li>Demonstrated leadership skills with knowledge on motivation, team building, effective decision making, delegation, conflict management, and problem solving;</li>	<li>Demonstrated skills in leadership, conflict resolution, planning, organization and time management;</li>	<li>Excellent knowledge and experience in working with diverse cultural and social backgrounds of communities;</li>	<li>Strong Knowledge of wellness program development and community resources;</li>	<li>Excellent writing skills and an ability to write for, and make content accessible to all levels of users;</li>	<li>Excellent knowledge of local systems, services and resources relevant to newcomer settlement;</li>	<li>Experience in developing and managing effective settlement services for newcomers, and community-based programs and activities;</li>	<li>Excellent inter-personal skills; demonstrated teamwork experience and ability to establish and maintain excellent working relationships with stakeholders and community partners;</li>	<li>Attention to detail and ability to track multiple projects and deadlines;</li>	<li>Proficiency in written and spoken English, as well as a second language commonly used by predominant clientele, such as Cantonese, Mandarin;</li>	<li>Proficiency with OCMS, MS Office, Google Services, Zoom, and other videoconferences, that facilitate work and communication, knowledge in graphic software such as Canva is an asset;</li>	<li>Knowledge of information-gathering tools and techniques;</li>	<li>Ability to perform detailed planning, information analysis, and report preparation;</li>	<li>Ability to work effectively both independently and as part of a team;</li>	<li>Must be available to work evenings and weekends as needed to support program and service delivery, as well as outreach activities;</li>	<li>Must be legally entitled to work in Canada;</li>	<li>Proof of a clear “Vulnerable Sector Screening” with a local police service is mandatory;</li>	<li>Able to travel in the GTA, has a valid Ontario Driver’s license and access to a car is an asset.</li></ul>

The Cross-Cultural Community Services Association

Program Coordinator - Settlement and Wellness Services

DATE: July 21, 2025&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; LOCATION: Toronto, ON – 416 Community Support for Women COMPENSATION: $55,239 - $67,560 Annually prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Full-Time Permanent&nbsp;Case Manager. Job Summary The Case Manager on the mental health and addictions team, provides direct service and support to clients in the programs of 416 Community Support for Women. 416 utilizes a Case Management approach in service delivery, which encompasses a continuum of flexible comprehensive interventions to help a client to achieve a stable life. This approach emphasizes outreach, assessment, planning, linkages and service delivery on both an individual and group basis. As a Case Manager you will be part of a team that co-ordinates a support network and linkages for adults with serious mental health, health and addiction challenges. A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity and self-respect. The role will require direct service and support to clients in area such as housing, daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs. Occasional evening and weekend hours may be required.&nbsp; Frequent travel will be required. What You Will Do<ul>	<li>Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;</li>	<li>&nbsp;Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;</li>	<li>Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.</li>	<li>Provide crisis intervention/management and assist in the development of crisis plans with clients;</li>	<li>Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization;</li>	<li>Mediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;</li>	<li>Participate in planning, organizing, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;</li>	<li>Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;</li>	<li>Participating as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions,</li>	<li>Participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required;</li>	<li>Occasional evening and weekend hours may be required.</li>	<li>Frequent travel will be required.</li></ul>What You Bring: Must Haves<ul>	<li>A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health and addiction sectors</li>	<li>Minimum three&nbsp;years progressive experience in the adult mental health case management services sector</li>	<li>&nbsp;Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.</li>	<li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li>	<li>Knowledge of local community agencies and other professional services available for the client group is essential.&nbsp;</li>	<li>Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of Recovery</li>	<li>Demonstrated understanding and sensitivity to diversity issues</li>	<li>Experience working with individuals experiencing homelessness and experience with the Housing First approach</li>	<li>Excellent interpersonal skills, sound knowledge of supportive counseling skills and the ability to form relationships with marginalized individuals</li>	<li>Knowledge of concurrent disorders and experience with harm reduction strategies and the continuum of addiction services</li>	<li>Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interventions</li>	<li>Knowledge of community resources for mental health and substance use</li>	<li>Knowledge of community resources for housing, supportive housing and shelter</li>	<li>Ability to work closely with teammates and participate effectively as part of the larger program and organization</li>	<li>Demonstrated excellent documentation skills</li>	<li>Valid Standard First Aid and CPR/AED</li></ul>Nice-to-Haves<ul>	<li>Understanding of cultural competency and anti-oppression framework</li>	<li>Reflective of a multi-barriered group, as serviced by the program, a strong asset</li>	<li>Ability to communicate in a different language, an asset.</li></ul>Work Environment:<ul>	<li>Expected to meet people, on site and outside, exposure to the weather and climbing stairs are expectations of the position. A car is an asset.</li>	<li>Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside.</li>	<li>Staff will be required to work in residents’ rooms/apartment units and may therefore be exposed to second hand smoke.</li></ul>What We Offer:<ul>	<li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li>	<li>Defined Benefits Pensions Plan</li>	<li>24/7 Employee Assistance Program</li>	<li>E-learning program available all year round</li>	<li>Starting vacation time above minimum standard,</li>	<li>Additional paid personal and paid sick days</li>	<li>Professional development budget available to help you nurture and shape your career</li>	<li>Corporate Gym membership rate with GoodLife Fitness</li>	<li>Access to Perkopolis, a comprehensive corporate discount program</li>	<li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li>	<li>Tuition reimbursement program</li>	<li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required. CLOSING DATE: August 4, 2025

LOFT Community Services

Case Manager_FT-Perm

The OrganizationShelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. Our Vancouver chapter has been operational since November 2018, and during this time, we have assisted over 1,000 survivors across the Lower Mainland. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence.&nbsp;Volunteering at Shelter Movers means contributing to a mission that will make a meaningful impact on families experiencing abuse and supporting survivors as they transition to a life free of violence. It also means playing a role in ending gender-based violence. We are growing and looking to add caring, compassionate, and dependable people to our team.&nbsp;The RoleMovers and Drivers are the backbone of the organization, as they carry out the mission on the ground by moving clients’ belongings to safety. In a group of 2-7 movers/drivers, guided by a detailed itinerary, volunteers will load/unload the client’s belongings into a vehicle and transport the client to the predetermined location. Rental vehicles are provided for the move, and movers who have a valid driver’s license are welcome to register as drivers. &nbsp;This is a great opportunity for someone who wants to make a significant impact through volunteering their time in a hands-on capacity for small chunks of time. The duration of each move varies, with an average of about 4-4.5 hours long from the vehicle rental pick-up time. Each move will be characterized based on the risk level and accordingly be escorted by local police, security guards, or neither. Our moves will often entail driving within and sometimes outside of the city. Further information will be shared with volunteers on a per-move basis. With our flexible volunteering model, you can sign up to volunteer on moves according to your availability. Training hosted by professional movers to review proper lifting techniques is hosted every several months, in addition to truck driving lessons.&nbsp;Responsibilities and Accountabilities<ul>	<li>	Meet other movers at the arranged time and place	</li>	<li>	Work under the direction of a volunteer Lead Mover and Move Coordinator, and maintain communication with the Lead Mover and all other movers during move	</li>	<li>	Move client’s belongings in and out of vehicles, and transport client's personal belongings to a predetermined location&nbsp;	</li>	<li>	Uphold Shelter Movers’ protocols and procedures	</li></ul>&nbsp;Skills and Qualifications<ul>	<li>	Passion for Shelter Movers’ mission of supporting individuals and families experiencing violence and abuse	</li>	<li>	Able to lift moderately heavy boxes/furniture, min 15 lbs.	</li>	<li>	Work well as part of a team and takes direction well	</li>	<li>	Flexible and adaptable to a change in plans	</li>	<li>	Ability to respect the Client and other Volunteers’ confidentiality&nbsp;	</li>	<li>	Awareness of appropriate boundaries, compassion fatigue, and self-care an asset	</li>	<li>	Experience working with individuals from diverse backgrounds	</li>	<li>	No previous education is required	</li>	<li>	An interest in the Gender-Based Violence (GBV) sector is an asset	</li></ul>&nbsp;*As a mover, no driver's license is required. Movers who have a valid driver’s license are encouraged to also register as drivers as we always need additional volunteers who can drive on moves. If you are interested in being a driver, you will be asked to provide a scanned copy of your driver’s license. Shelter Movers primarily partners with vehicle rental and car-share companies to rent passenger vehicles, Canadargo vans and small trucks.&nbsp;Role Details<ul>	<li>	You’ll have the opportunity to make a positive impact helping individuals and families transition away from violence and abuse.	</li>	<li>	You’ll gain hands-on experience on the front lines of our organization, providing moving and storage services for our clients.	</li>	<li>	You’ll receive training in preparation for your role and have access to ongoing training opportunities.	</li>	<li>	You’ll work with a great team of passionate volunteers and supporters.	</li>	<li>	After 3 months of satisfactory service a confirmation of volunteering can be provided. After 6 months, we'd be happy to provide a personalized reference letter. 	 	&nbsp;	Note that the successful candidate will be subject to completion of a criminal background check.	&nbsp;	Equal Opportunity Statement	Shelter Movers is an equal volunteer opportunity charity. We welcome applicants from all backgrounds without regard to age, color, race, sex, religion or belief, national or ethnic origin, sexual orientation, gender identity or expression, marital status, family or parental status, genetic characteristics, physical or mental disability.&nbsp;	We provide employment accommodation in accordance with provincial legislation. To request reasonable accommodation, contact <a href="mailto:nationalvolunteerservices@sheltermovers.com" target="_blank">nationalvolunteerservices@sheltermovers.com</a> <a href="mailto:brenna@sheltermovers.com" target="_blank">&nbsp;</a>	</li></ul>

Shelter Movers Vancouver

Mover - Weekday afternoon shifts

Mover - Weekday morning shifts

The OrganizationShelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. Our Vancouver chapter has been operational since November 2018, and during this time, we have assisted over 1,000 survivors across the Lower Mainland. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence.&nbsp;Volunteering at Shelter Movers means contributing to a mission that will make a meaningful impact on families experiencing abuse and supporting survivors as they transition to a life free of violence. It also means playing a role in ending gender-based violence. We are growing and looking to add caring, compassionate, and dependable people to our team.&nbsp;The RoleMovers and Drivers are the backbone of the organization, as they carry out the mission on the ground by moving clients’ belongings to safety. In a group of 2-7 movers/drivers, guided by a detailed itinerary, volunteers will load/unload the client’s belongings into a vehicle and transport the client to the predetermined location. Rental vehicles are provided for the move, and movers who have a valid driver’s license are welcome to register as drivers. &nbsp;This is a great opportunity for someone who wants to make a significant impact through volunteering their time in a hands-on capacity for small chunks of time. The duration of each move varies, with an average of about 4-4.5 hours long from the vehicle rental pick-up time. Each move will be characterized based on the risk level and accordingly be escorted by local police, security guards, or neither. Our moves will often entail driving within and sometimes outside of the city. Further information will be shared with volunteers on a per-move basis. With our flexible volunteering model, you can sign up to volunteer on moves according to your availability. Training hosted by professional movers to review proper lifting techniques is hosted every several months, in addition to truck driving lessons.&nbsp;Responsibilities and Accountabilities<ul>	<li>	Meet other movers at the arranged time and place	</li>	<li>	Work under the direction of a volunteer Lead Mover and Move Coordinator, and maintain communication with the Lead Mover and all other movers during move	</li>	<li>	Move client’s belongings in and out of vehicles, and transport client's personal belongings to a predetermined location&nbsp;	</li>	<li>	Uphold Shelter Movers’ protocols and procedures	</li></ul>&nbsp;Skills and Qualifications<ul>	<li>	Passion for Shelter Movers’ mission of supporting individuals and families experiencing violence and abuse	</li>	<li>	Able to lift moderately heavy boxes/furniture, min 15 lbs.	</li>	<li>	Work well as part of a team and takes direction well	</li>	<li>	Flexible and adaptable to a change in plans	</li>	<li>	Ability to respect the Client and other Volunteers’ confidentiality&nbsp;	</li>	<li>	Awareness of appropriate boundaries, compassion fatigue, and self-care an asset	</li>	<li>	Experience working with individuals from diverse backgrounds	</li>	<li>	No previous education is required	</li>	<li>	An interest in the Gender-Based Violence (GBV) sector is an asset	</li></ul>&nbsp;*As a mover, no driver's license is required. Movers who have a valid driver’s license are encouraged to also register as drivers as we always need additional volunteers who can drive on moves. If you are interested in being a driver, you will be asked to provide a scanned copy of your driver’s license. Shelter Movers primarily partners with vehicle rental and car-share companies to rent passenger vehicles, cargo vans and small trucks.&nbsp;Role Details<ul>	<li>	You’ll have the opportunity to make a positive impact helping individuals and families transition away from violence and abuse.	</li>	<li>	You’ll gain hands-on experience on the front lines of our organization, providing moving and storage services for our clients.	</li>	<li>	You’ll receive training in preparation for your role and have access to ongoing training opportunities.	</li>	<li>	You’ll work with a great team of passionate volunteers and supporters.	</li>	<li>	After 3 months of satisfactory service a confirmation of volunteering can be provided. After 6 months, we'd be happy to provide a personalized reference letter. 	 	&nbsp;	Note that the successful candidate will be subject to completion of a criminal background check.	&nbsp;	Equal Opportunity Statement	Shelter Movers is an equal volunteer opportunity charity. We welcome applicants from all backgrounds without regard to age, color, race, sex, religion or belief, national or ethnic origin, sexual orientation, gender identity or expression, marital status, family or parental status, genetic characteristics, physical or mental disability.&nbsp;	We provide employment accommodation in accordance with provincial legislation. To request reasonable accommodation, contact <a href="mailto:nationalvolunteerservices@sheltermovers.com" target="_blank">nationalvolunteerservices@sheltermovers.com</a> <a href="mailto:brenna@sheltermovers.com" target="_blank">&nbsp;</a>	</li></ul>

Mover

JOB POSTING: ADDICTION SERVICES CENTRAL ONTARIO 
 

JOB POSTING 2025.04FT 
 

ADDICTIONS AND MENTAL HEALTH COUNSELLOR 2 – 
BLACK MENTAL HEALTH &amp; ADDICTIONS PROGRAM 

 
Full-time Permanent 


Addiction Services Central Ontario (ASCO) is a charitable, community-based addiction services organization 
with its main office located in Aurora, Ontario that provides programs and services in York Region, South Simcoe 
and some parts of Toronto. 
 
ASCO unites to support individuals to achieve their goals by offering hope and promoting well-being. Addiction 
Services Central Ontario takes pride in its passion for client service. Each day presents new opportunities to 
demonstrate leadership and expertise in addictions to the community. ASCO embraces a holistic, biological, 
psychological, social and spiritual approach to addiction. A holistic approach places the person at the centre. The 
agency uses a harm reduction approach in addiction treatment and equally respects individuals who choose 
abstinence or harm reduction. ASCO’s three strategic priorities are: Develop Our People, Drive System Leadership 
in Integrated Care and Advance Clinical and Operational Excellence. 
 
ASCO is seeking a highly motivated and energetic individual to work as an Addictions and Mental Health 
Counsellor 2 for a new program focused on Black Mental Health and Addiction support for families, children and 
youth. 
 
The Addictions and Mental Health Counsellor 2, provides direct service to an assigned caseload of clients 
presenting with addictions and/or mental health concerns and their families in accordance with the agency's 
guidelines and reporting to the Assigned Supervisors. This position will focus on initiatives to support culturally 
sensitive care for Black families, youth, and children. This opportunity is aimed at reducing health inequities in line 
with Ontario Health’s “A Black Health Plan for Ontario.” 
 
The Addictions and Mental Health Counsellor 2 position will offer services in York Region and North Durham, as 
determined by the agency, and will work closely with the agency’s partners, as requested, to assist the agency in 
achieving the goals set out by the agency, and its funders. This position provides services in various capacities to 
ensure we meet the needs of clients where they are located. 
 
ASCO is required to follow all public health and provincial directives as well as of those of our Ontario Health Team 
partners as related to the pandemic and other health issues that may come forward, including but not limited to 
vaccination requirements. 
 
This is a Permanent Full-time position for 35 hours per week, with a minimum of two evenings per week. 
Weekend work is also expected (i.e. some Saturdays). A minimum of 2 shifts per week in person is required. This 
position will initially be based in the Aurora office location. Please note that the position may relocate in future to 
another location within York Region. The hourly rate is $34.44. 
 


 
Why work at ASCO? 
 

 • 3 weeks’ Vacation earned in the first year (accrued monthly); 4 weeks Vacation (accrued monthly) earned 
second year 

 • HOOPP Pension Plan for all permanent Full-time and Part-time staff 

 • 3 Flex Days to be taken throughout the year 

 • 15 days’ Paid Personal time 

 • Education Allowance provided up to $300 per fiscal year 

 • 5 Education Days per fiscal year provided for personal and professional development 

 • Comprehensive Benefits package 

 • Employee Assistance Plan 

 • Various employer-paid training programs 

 • Mileage reimbursement when required 

 • Free on-site parking 

 • Perkopolis Membership available 

 
Duties and Responsibilities include but are not limited to: 
 
Assessment 
 

a. Comprehensive: Assess the level, pattern, and dynamics of the alcohol and/or drug use by an individual, as 
well as the client’s overall functioning, including physical and mental health, and their social location including 
social status and support network dynamics. 

 
 
b. Specialized Topical Assessment: Evaluate specific aspects of the client's functioning by using tools and 

processes designed for specialized assessment purposes. 
 

 c. Ongoing Assessment: Re-assess the client's substance use and mental health, functioning, and situation 
regularly &amp; in consultation with the larger interdisciplinary team. 

 
2. Formulation 
 

Develop a treatment plan and select appropriate treatment strategies on the basis of information gathered through 
the assessment processes. 

 
3. Feedback 
 

Provide either written or verbal information regarding the assessment findings and the case formulation to the 
client and to referral sources that request this information, including physicians, Nurse Practitioner and RPN 
working to support the medical aspect of the client’s care. 


 
4. Referral to Other Services 
 

a. Redirect individuals whose assessed needs cannot be met on a short-term, outpatient basis to appropriate 
specialized (e.g. medical, psychiatric, inpatient or day addictions treatment, family therapy) programs. 

b. Provide formal, structured follow-up and intervene as necessary and appropriate. 
 
5. Consultation 
 

Provide consultation and problem-solving assistance to professional colleagues and members of the community 
who are concerned about substance use and mental health of an individual who is not likely to become a client of 
the agency. 

 
6. Goal Setting 
 

a. Assist the client to identify problems and goals. 
b. Develop and implement, with the client, a formal, systematic, and ongoing goal setting process that includes; 

identification of perceived problems, negotiation of specific functional targets and attendant courses of action 
as well as ongoing re-evaluation of the goals and plans. 

 
7. Skills Teaching 
 

a. Provide skills teaching to clients and/or staff in selected areas of functioning attendant to rehabilitation for 
substance use through general instruction. 

b. Formal skills teaching to clients and/or staff using counselling approaches, skills coaching and related activities. 
 
8. Supportive Counselling 
 

a. Support and guide the client in reaching their goals and in addressing identified issues. 
b. Ensure counselling is conducted with an Anti-Oppression and Anti-Racism (AOAR) framework and through 

an AOAR lens. 
c. Draw upon own lived experience of racism to support and guide client. 

 
9. General Structured Counselling 
 

Provide systematic, short-term, and structured counselling to individuals, groups, families, children and youth in 
relation to specific issues. 

 
10. Clinical Therapy 

 
Provide addiction counselling services that are aligned with best practice models of intervention based upon the 
clients’ presenting concerns, identified needs, and established goals related to substance use and mental health. 
 


 
11. Crisis Intervention 
 

a. Medical/Psychiatric Crisis: Identify that client requires medical/psychiatric intervention and assist the client 
to obtain appropriate help. 

 
b. Psycho-Social Crisis: Provide appropriate clinical intervention and counselling to agency clients. 
 
c. Instrumental Crisis: Provide supportive intervention and problem-solving assistance related to practical issues. 

 
12. Supportive Consultation to Client’s Family/Friends 

 
Provide supportive consultation services to clients’ significant others on how best they can support themselves 
and a loved one with addiction and/or mental health concerns. 

 
13. Case Co-ordination 

 
Ensure continuity of service to clients through a continuous process of service matching, co-ordination, outreach 
to resources frequently used by the client population, referral, and follow-up. 
 

14. Client Advocacy 
 

a. Act on behalf of and/or with the client by representing the client's needs as required in order to both 
accomplish the client's goals and teach self-advocacy skills. 

b. Advocate for the mental health and addiction needs of Black children and youth, promoting access to 
equitable care and addressing systemic barriers. 

 
15. Group Facilitation 

 
a. Coordinate and facilitate psycho educational and therapeutic counselling groups to diverse clients with 

substance use and mental health concerns that are consistent with program services and goals. 
b. Participate in Group Services delivery upon completion of orientation, shadowing and training. 

 
16. Network Development 

 
a. Social Support: Work with the client and/or significant others to develop or restore the client's natural support 

system - family, friends, co-workers, support networks, circle of care, etc. 
 
b. Resource Linking: Establish relationships with other community groups and organizations including but not 

limited to York Region Black-Run Associations, York Region District School Board, York Catholic District 
School Board relevant services that will support the client's functioning. Participate in inter-professional 
collaboration with the local hospitals in providing services. 


17. Satellite Office Services 
 

Provide accessible casework services that are tailored to the local community's needs within ASCO’s satellite 
offices. 

 
18. Clinical Administrative Functions 

 
a. Maintain client records including case notes, assessments, treatment plans, service activity logs and discharge 

summaries. 
b. Contribute to management information systems and program statistical reports. 
c. Provide data on an ad hoc basis for special purposes. 
d. Develop special reports including Ad-Hoc reports as requested. 
e. Participate in regular administrative team meetings and in improving service delivery process. 

 
19. Public Education 
 

a. Educate community agencies and professional groups to address the unique mental health and addictions 
needs of the Black community as assigned by the Supervisor. 

b. Assist in developing educational materials to raise awareness about available mental health and addictions 
services for the Black community. 

 
20. Supervision 
 

Participate in both regular individual supervision/and group clinical supervision and regular observation of 
casework with your assigned Operational Supervisor and Clinical Supervisor. 

 
21. Professional Development 
 

a. Participate in in-house peer consultation/supervision and staff training programs. 
b. Continuously upgrade skills by attending related courses and reading relevant literature. 

 
22. Additional duties 

 
a. Provide direct service to clients as assigned by the Operational and/or Clinical Supervisor 
b. Drive/Operate and provide services on the Mobile Rapid Access Addictions Medicine (M-RAAM) unit, 

when assigned 
c. Perform agency duties as assigned (e.g. Education groups, Treatment groups, Aftercare groups, Friends 

and Family groups, presentations, etc.) 
d. Support other teams, programs and services within ASCO as required 

 
Other duties as assigned. 
 
Qualifications 
 

 • Bachelor’s degree in social sciences or a health-related discipline OR minimum 5+ years’ direct clinical 


experience in addictions and mental health 

 • Member or member in progress with one of the regulatory colleges under the Regulated Health 
Professionals Act ex: College Registered Psychotherapists of Ontario; Ontario College of Social Workers 
and Social Service Workers 

 • Lived experience of Black racism including a solid understanding of the impact of Black racism and other 
oppressions on health and mental health 

 • Minimum 2 years of addictions and mental health counselling experience 

 • Demonstrated experience working effectively with racialized communities/individuals who face barriers 
accessing services and experience in approaching work from an equity lens 

 • Strong understanding of systemic barriers, stigma, and cultural factors affecting the Black community 

 • Knowledge and experience working with a range of clients presenting with substance use and mental health 

 • Knowledge of historical and contemporary issues impacting Black mental health, including anti-Black 

racism, intergenerational trauma, and social determinants of health 

 • Demonstrated experience working with Black families, children and youth 

 • Extensive training and experience working with trauma 

 • Solid experience and awareness of the needs of working in marginalized communities and with marginalized 
populations 

 • Strong knowledge of crisis intervention, harm reduction and recovery principles 

 • Strong knowledge of concurrent disorders a definite asset 

 • Ability to work effectively with a diverse and interdisciplinary team 

 • Ability to evaluate programs/services considering client needs and service delivery within a complex 
environment. 

 • Ability to do addiction assessments independently and provide comprehensive treatment planning and 
treatment to clients with addiction issues. 

 • Ability to facilitate psycho-educational and process groups to diverse clients with substance use issues 

 • Ability to foster a strong therapeutic alliance with clients from marginalized communities 

 • Ability to assess and provide treatment through a strengths-based framework 

 • Sound knowledge, awareness and understanding of anti-oppression and anti-racism (AOAR) practices 

 • Knowledge and experience in harm reduction strategies 

 • Ability to facilitate psycho educational and therapeutic groups to diverse clients with substance use and 
mental health concerns 

 • Excellent organizational and administrative skills 

 • The ability to work independently 

 • A working knowledge of data management systems (TREAT preferred) 

 • Excellent English communication skills, both verbal and written 

 • The ability to provide services in French and any additional languages a definite asset 

 • A valid driver’s license and access to an insured vehicle 

 • A successful Police Vulnerable Sector Check, as per agency policy and procedures 
 
 


Please apply by sending your resume and cover letter detailing what interests you about this opportunity and 
experience you have that sets you apart from others. 
 
External Applicants: APPLY ONLINE 
 
Closing date: Until Filled 
 
The process we will undertake to recruit for this role includes: 

 • Initial screening of resumes and covering letters 

 • Those who are successful in moving through the initial screening process, will be asked to participate in a 
brief telephone interview 

 • Those who are successful in the telephone interview will be asked to attend a face-to-face interview to 
gain a better understanding of the role, as well as, provide you the opportunity to discuss how your experience 
fits well with this opportunity. 
 
 

We are an equal opportunity employer and welcome applications from diverse individuals who self-identify on the basis of any of the 
protected grounds under the Human Rights Code, and we encourage you to reflect upon the diversity you would bring to this role within 
your application. We are wholly committed to integration and to building a diverse, inclusive, accessible and respectful workplace where 
every employee has a voice and is given the opportunity to fully contribute, ensuring an equal employment environment without 
discrimination or harassment, while maintaining the independence of individuals and removing barriers to accessibility in the workplace. 
We remain committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the 
Occupational Health and Safety Act, and all other applicable legislation. 
 
ASCO is committed to diversity within its community and especially welcomes applications from racialized persons/persons of colour, 
women, Indigenous people, persons with disabilities, LGBTQ2 persons, and others who may contribute to the further diversification of 
ideas. Applicants who require special accommodation in order to complete their application/interview are encouraged to contact our HR 
representative of the accommodation measures required which will enable you to be interviewed in a fair and equitable manner. 
Information received relating to accommodation measures will be addressed confidentially. 
 

WE WELCOME ALL APPLICATIONS, HOWEVER, ONLY THOSE SELECTED FOR AN 
INTERVIEW WILL BE CONTACTED 

<a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f8fad060-acc4-460f-b127-afc8874abec1&amp;ccId=19000101_000001&amp;jobId=543880&amp;source=CC2&amp;lang=en_CA" target="_blank">https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f8fad060-acc4-460f-b127-afc8874abec1&amp;ccId=19000101_000001&amp;jobId=543880&amp;source=CC2&amp;lang=en_CA</a>

Addiction Services Central Ontario

Addictions and Mental Health Counsellor 2

We’re a charitable organization committed to providing healthy, safe and dignified housing solutions and supports to the community of Iqaluit, Nunavut. We offer high- and low-barrier shelter spaces, transitional housing, and affordable housing. Learn more about us here: <a href="https://url.avanan.click/v2/___https:/uquutaq.org/___.YXAzOmJ1c2luZXNzc2hlcnBhZ3JvdXAxOmE6bzo3YTQ2YjQxODY4ZDhmZDEwNTlhMGE1YjA5YjA5OTMyMTo2OjkzYTI6NGQ5MGY5YTFkOWYwMTY4MmI2M2EzZTRiNTg2M2M0MDNjYTA5Mjk5OWNkYzdiNTc0ZDVhYjZjY2Y4MzQ1ZTcyNjpwOlQ6Tg" target="_blank">https://uquutaq.org/</a> Due to the high demand for our services and for the expertise of our exceptional team, we’re growing, and currently searching for a Senior Shelter Manager to look after two of our core programs. This is a challenging role in which you’ll oversee our high-barrier services, ensuring they serve the needs of the community and align with our vision and strategy. You'll motivate, inspire and engage your team to deliver high quality service to our clients and the community. As an ideal candidate you're a skilled manager with experience providing support to marginalized and/or Indigenous populations. You’re compassionate, hard-working, highly organized and culturally and financially literate. This is an outstanding opportunity to embark on a personal and professional journey in Canada’s North while playing a critical role in addressing our community’s housing and social challenges head-on. Why should you come to Iqaluit? Iqaluit is where nature, community and adventure come together. &nbsp;Whether it's hiking, fishing, or simply enjoying the outdoors, Iqaluit is a haven for those seeking an opportunity for a nature filled lifestyle while embarking on a journey of self-discovery. In this tight-knit community, you’ll enjoy genuine hospitality against the backdrop of one of Canada’s most breathtaking and unique environments. More About the Position: Compensation and Benefits:<ul>	<li>Salary range starting at $103,000 plus Northern Allowance of $16,008</li>	<li>Northern Employees Benefits Service (NEBS) which includes health insurance and pension plan.</li>	<li>Six weeks vacation.</li>	<li>Relocation assistance and subsidized housing will be provided.</li>	<li>Professional Development assistance and career growth available.</li></ul>Key Responsibilities:<ul>	<li>Oversees and coordinates the day-to-day operations of a shelter site, including collaborating with Transitional Housing, Food Services and Facilities managers to provide meals, environment and services that meet client needs.</li>	<li>Monitors the Men’s Homeless Shelter Program and the Transitional Housing Program, ensuring that outcomes and deliverables meet the requirements of contracts and contribution agreements.</li>	<li>Develops metrics and data to track performance and produces program and operational reports and forecasts.</li>	<li>Resolve and report on issues; seek out and suggest improvements; solicit feedback from clients and other stakeholders.</li>	<li>Ensures client health issues are monitored and addressed.</li>	<li>Supports Client Service Workers in delivering individual client service.</li>	<li>In collaboration with the Program Director, develops and updates the programs, policies &amp; procedures.</li>	<li>Manage staff, including hiring, training, coaching, performance management and career development.&nbsp;</li>	<li>Oversees and monitor all aspects of the program’s financial administration, including managing, monitoring and reporting on program budgets, variances, forecasting.</li>	<li>Participates in the on-call rotation.</li></ul>Key Qualifications:<ul>	<li>Post-secondary education in a relevant field.</li>	<li>Significant experience providing support to homeless, marginalized and/or indigenous populations.</li>	<li>Knowledge of relevant federal and territorial legislation such as labour standards, privacy, residential tenancies.</li>	<li>Understanding and knowledge of treatment and supports for individuals with complex social and health needs.</li>	<li>Understanding of the oppression and marginalization of the homeless, including an understanding of the effects of colonialization on the health and well-being of Indigenous people.</li>	<li>Well-developed interpersonal skills, with the ability to effectively build relationships.</li>	<li>Collaborative and constructive; well-suited to thrive in a cross-functional team and diverse cultural environment.</li>	<li>Results-oriented, creative problem-solver able to provide practical advice and guidance and proactively reach solutions to issues.</li>	<li>Superior organizational skills with good attention to detail and the ability to meet tight timelines and deliver timely results that are on-budget.</li>	<li>Familiar with Microsoft Office programs, especially MS Outlook, Word, Excel PowerPoint, Teams and social media platforms.</li>	<li>Up to date certifications in First Aid/CPR, Food Safe, WHIMIS, Non-Violent Conflict Resolution and Health &amp; Safety Supervisor, or the ability to quickly acquire them.</li>	<li>Familiarity with Inuit or Indigenous culture is preferred.</li></ul>To Apply: Please submit your cover letter and resume to <a href="mailto:hr@uquutaq.org" target="_blank">hr@uquutaq.org</a> or apply directly at <a href="https://uquutaq.applytojobs.ca/hms/40162" target="_blank">https://uquutaq.applytojobs.ca/hms/40162</a> We thank all applicants for their interest; however, only those selected for an interview will be contacted. Uquutaq Society is an equal opportunity employer, and we are committed to creating an inclusive environment for all employees. We welcome applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. We provide accommodation and support to persons with disabilities throughout the recruitment and selection process. Please let us know if you require any special accommodation or support when applying.

Uquutaq Society

Senior Shelter Manager

Yorktown Family Services provides a comprehensive range of mental health services for children, youth and families who are experiencing serious emotional/social/behavioural difficulties along with several gender-based violence initiatives. Yorktown is committed to ensuring that all programs produce effective and positive outcomes for clients through evaluation, research and the incorporation of evidence- based services and practices whenever possible. We are committed to inclusiveness and diversity at all levels of the organization. Yorktown Family Services is looking for a Manager to oversee and implement Estimated Time of Arrival (E.T.A.); a mobile integrated care, behavioral health model that provides direct service intervention and prevention for people involved with targeted violence across Ontario. The model involves numerous evidence based and informed practices to divert people away from violent extremism. Responsibilities<ul>	<li>Manage a team of therapists, engagement and intervention staff and provide clinical supervision support.</li>	<li>Manage therapists within the core services programs and Justice Centre &nbsp;</li>	<li>Develop and sustain stakeholder relationships with local, provincial and national groups including law enforcement and various federal agencies. &nbsp;</li>	<li>Oversee program deliverables and targets. &nbsp;</li>	<li>Present at local, provincial, national and international conferences.</li>	<li>Support the oversight of online to offline intervention initiatives.</li>	<li>Lead the implementation of a program evaluation plan.</li>	<li>Keep up to date on emerging trends and latest developments related to the field of targeted violence intervention and prevention.</li>	<li>Oversee and support reintegration strategies/plans for program participants.</li>	<li>Complete annual performance appraisals and performance management</li>	<li>Provide on-call support as part of a wider schedule</li>	<li>Oversee the implementation of accreditation standards and policies that are relevant to the program and wider organization</li>	<li>Manage budget requests</li>	<li>Led and or co-led program development including; proposal writing, participate in media relations and other forms of public relations</li></ul>Qualifications<ul>	<li>Masters in Counselling Psychology or Social Work with a specialty in the area of Criminology or equivalent.</li>	<li>Minimum of 3 years of direct management experience or senior frontline role with experience in the area of youth/adult justice</li>	<li>Experience working in the area of forensic social health care, gang intervention, reintegration programs, and experience managing teams hosted over large geographic areas. &nbsp;</li>	<li>A good understanding of geopolitics and the impact on current trends that influence people toward groups that promote acts of violence.</li>	<li>A good understanding of the social and mental health risk that leave people vulnerable to potentially committing acts of violence.</li>	<li>A strong understanding of trauma, PTSD, and the impacts of prolonged violence exposure on people.</li>	<li>Able to identify vicarious trauma in staff and able to direct in the right direction for support.&nbsp; &nbsp;</li>	<li>Enthusiasm and skill working to support change with a multi-challenged, diverse client population. &nbsp;</li>	<li>Excellent oral and written communication skills, including report and grant writing and exceptional presentation skills. &nbsp;</li>	<li>Has demonstrated the ability to manage sensitive information and develop communication strategies to message according to alignment with risk level or opportunity.</li>	<li>Is able to identify risk to people and the organization; and provide the appropriate risk mitigation strategies.&nbsp;</li>	<li>Is confident communicating with the Director of Service/Executive Director and law enforcement agencies regarding potential issues of risk &nbsp;</li>	<li>Ability to work flexible hours including evenings and weekend may be essential. &nbsp;</li>	<li>Vulnerable Sector Screening is required. &nbsp;</li>	<li>Access to a reliable vehicle is a definite asset.</li></ul>Reports to the Director of Mental Health Yorktown Family Services is an equal opportunity employer, committed to diversity. Please submit your resume and cover letter to <a href="mailto:hr@yorktownfamilyservices.com" target="_blank">hr@yorktownfamilyservices.com</a> or by fax to 416-394-2689 by August 6th, 2025. Please quote “Competition #2025-12” and ETA Clinical Manager in the subject line. Yorktown Family Services is an equal opportunity employer, committed to diversity. The Ontario Human Rights Code makes an exception for nepotism and anti-nepotism policies. Section 24(1)(d) of the Code specifically permits employers to grant or withhold employment or advancement in employment to someone who is the spouse, child or parent of the employee. All job applicants will be requested to disclose if any relative is a current employee of Yorktown Family Services.&nbsp; As per Yorktown’s Nepotism Policy 2.9, job applicants will be asked to disclose family members in accordance with the Ontario Human Rights Code. Yorktown Family Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those considered for an interview will be contacted.

Yorktown Family Services

Clinical Manager, Estimated Time of Arrival (ETA)

355 Church Street, 2nd Floor Toronto, ON, M5B 0B2 


Charitable Business Number 133699959RR0001 

The Standards Program Trustmark is a mark of Imagine 
Canada used under licence by The Teresa Group 

 T 416.596.7703 
F 416.596.7910 

<a href="http://www.teresagroup.ca" target="_blank">www.teresagroup.ca</a> 


JOB POSTING 


POSITION TITLE: FAMILY SUPPORT COORDINATOR (Maternity Leave Contract) 


ORGANIZATION SUMMARY 


The Teresa Group (TTG) is a charitable, non-profit, community-based organization located in Toronto, Canada. 
The Teresa Group advances the dignity and well-being of children, youth and their families affected by HIV and 

AIDS. The organization includes a team of qualified staff providing a comprehensive range of frontline services 

to hundreds of local children and families. The Teresa Group is committed to building a workforce that reflects 

the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful, 

and equitable workplace. 


In keeping with our continuing efforts towards greater representation, we welcome applicants with relevant lived 

experience and a broad reflection of identities including Black, Indigenous, People of Colour (BIPOC), 

LGBTQ2SI+, age, abilities, and socio-economic background. 


POSITION SUMMARY 


The Teresa Group is currently seeking an experienced and skilled social worker to augment its existing frontline 

family support team in its busy Family Support Program. This is an exciting and demanding fulltime contract 

position that involves a high degree of collaboration and teamwork as well as ongoing client support and 

counseling, program development and evaluation. 


The Family Support Coordinator is part of the Family Support Team and reports to the Program Manager. 

Working within a social justice framework, the Family Support Worker will provide support to a highly diverse 

group of children and families impacted by HIV/AIDS. The Family Support Coordinator is required to work in 

ways that are respectful and inclusive of all service users, staff and volunteers and promotes the mission and 

values of The Teresa Group (TTG). This includes the commitments to the greater involvement and meaningful 

engagement of people living with HIV/AIDS (GIPA/MEPA), anti-oppression, anti-racism, and anti-

discrimination. 


Specific duties and responsibilities will include, but are not limited to the following: 


INTAKE AND ASSESSMENT 

 • Conduct intakes and baseline assessments with new clients. 

 • Inform clients about programs and services being offered at the organization. 

 • Function as a resource for clients, volunteers, and community members. 

 • Make effective referrals to other relevant community organizations. 

 • Actively collaborate with other service providers and attend community network meetings. 
 

FAMILY SUPPORT AND CASE MANAGEMENT 

 • Provide families with practical and emotional support. 

 • Assess practical needs including financial needs and access to external referral sources for support. 

 • Liaise with Hospitals, Clinics, Community Health Centers and AIDS Service Organizations. 

 • Manage supply and distribution of practical supports including diapers, winter clothing and food. 

 • Organize/attend case conferences to support clients. 
 


355 Church Street, 2nd Floor Toronto, ON, M5B 0B2 


Charitable Business Number 133699959RR0001 

The Standards Program Trustmark is a mark of Imagine 
Canada used under licence by The Teresa Group 

 T 416.596.7703 
F 416.596.7910 

<a href="http://www.teresagroup.ca" target="_blank">www.teresagroup.ca</a> 

FORMULA PROGRAM ACCESS 

 • Complete and process intake baseline assessment forms to register clients into the program. 

 • Coordinate formula orders with pharmacies. 

 • Ensure uninterrupted access to infant formula by the mothers for their newborns. 
 

COUNSELLING 

 • Provide individual counseling. 

 • Facilitate groups. 

 • Advocate on behalf of clients. 

 • Respond and provide information, support, and referral one-on-one and over the phone and email. 
 

PROGRAMMING AND SUPPORT GROUPS 

 • Recruit and facilitate support groups. 

 • Monitor and Evaluate effectiveness of Programs being implemented. 
 

OUTREACH AND EDUCATION 

 • Network with partner agencies/groups. 

 • Participate in meetings with external service providers. 

 • Prepare and deliver workshops on HIV psychosocial and related issues. 
 

ADMINISTRATION 

 • Maintain accurate client files. 

 • Complete ministry Reports. 
 

REQUIRED EXPERIENCE AND QUALIFICATIONS: 

 • Post secondary education in social work/public health/childhood development with a minimum of three 
years of experience working with a diverse client base. Eligibility for membership in the College of 

Social Work and Social Service Workers or the College of Psychotherapists is required. 

 • Demonstrated clinical experience working with children and families, including individual, family and 
group work expertise. 

 • Experience working with newcomers and navigating immigration systems. 

 • Knowledgeable about HIV and the multilayered issues that impact people living with HIV. 

 • Superior organizational, analytical, and problem-solving skills. 

 • Demonstrated ability to work within and across teams. 

 • Experience working in non-profit organizations. 

 • Excellent computer skills and experience using database systems. 

FULL TIME 1 YEAR MATERNITY LEAVE CONTRACT POSITION: 35 hours weekly; flexible hours 

including evenings and weekends. 

WORK MODEL AND LOCATION: In-person at the office only. The office is in the City of Toronto 

EXPECTED ANNUAL SALARY: Commensurate with experience, CDN $50,000/-. 

APPLICATION DEADLINE: August 4th, 2025 


Please send a resume and cover letter outlining how your education and experience equips you for this position 

to <a href="mailto:cmedina@teresagroup.ca" target="_blank">cmedina@teresagroup.ca</a> with “Family Support Coordinator Application” in the subject line. 


We strongly encourage people living with HIV, members of visible minority communities and persons 

from diverse backgrounds to apply and self-identify. 

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted 

for an interview. 

<a href="mailto:cmedina@teresagroup.ca" target="_blank">mailto:cmedina@teresagroup.ca</a>

The Teresa Group

Family Support Coordinator

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li></ul>Program and Role Description:The Career Foundation’s&nbsp;Youth Thrive program&nbsp;operates both regionally and nationally, offering youth a variety of activities such as professional skills workshops, a virtual retreat, and volunteer placements. These opportunities help youth participants gain valuable skills and experiences, engage in important community projects, and promote civic engagement and social inclusion. Our national Youth Thrive program is available to youth aged 16 to 29 living in Ontario, British Columbia, Alberta, or Nova Scotia, while our regional Youth Thrive program serves eligible youth living in Ontario. Both programs particularly focus on youth who identify as Indigenous or are underserved from equity-deserving groups.As the&nbsp;Outreach Worker/Facilitator&nbsp;with our national&nbsp;Youth Thrive&nbsp;program based in&nbsp;Alberta, you will be a key member of the project team. Your responsibilities will include promoting civic engagement and volunteerism among youth, and actively engaging them in the program. You will work directly with Indigenous and underserved youth participants by delivering life and volunteer readiness workshops, as well as providing individual and group-based coaching. These efforts will help participants understand the expectations and requirements of non-profit workplaces, preparing them for success in their volunteer placements. Additionally, you will be responsible for meeting individual outreach and training targets.Position Type:&nbsp;Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanentBase Location and Travel Requirements:<ul><li>This opportunity is based in&nbsp;Edmonton, Alberta, and requires frequent travel to various locations within an assigned territory in Alberta to meet the core deliverables of the position, as well as on-site work from our satellite office in Edmonton.</li><li>The successful candidate should possess a&nbsp;valid driver’s licence and a reliable vehicle&nbsp;to perform core deliverables that require frequent local travel to all communities we serve in Alberta, including remote areas not accessible by public transit. This position also operates under a hybrid-remote schedule, permitting one work-from-home day per week based on the scope of work, operational requirements, and performance. The hybrid schedule requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment will be provided.</li><li>Please note that the work schedule for this position requires flexibility and availability to work&nbsp;some evening hours and occasional weekends&nbsp;to meet the operational needs of the program.</li></ul>Background Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Start:As soon as possibleReporting to:&nbsp;Program CoordinatorResponsibilities include:Community Outreach, Program Promotion, and Participant Recruitment<ul><li>Promotes civic engagement to youth and guides them to understand the benefits of volunteerism.</li><li>Conducts outreach to recruit new, eligible youth participants into the program, including Indigenous and underserved youth from equity-deserving groups.</li><li>Ensures that outreach activities are tailored and appropriate to diverse groups and communities.</li><li>Presents the program to youth groups, schools, community partners, and other stakeholders, ensuring they understand the program objectives and the time requirements.</li><li>Establishes and maintains relationships with non-profit partners to help develop volunteer placement opportunities for youth.</li><li>Establishes and maintains new relationships with community agencies to ensure effective partnerships and wraparound support for youth.</li><li>Attends community networking meetings, youth-focused events, and other opportunities to recruit eligible youth participants and community partners into the program.</li><li>Utilizes social media channels and works in collaboration with The Career Foundation’s Communications Specialist to develop effective marketing campaigns to promote the program to new potential participants.</li><li>Coordinates guest speakers, group mentorship events, and other initiatives to support youth program participants in achieving successful outcomes.</li><li>Facilitates information sessions and pre-placement workshops.</li><li>Proactively seeks marketing opportunities to feature the program within the communities served.</li><li>Hosts information sessions widely about the program to increase local and national awareness.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that files are up-to-date and ready for audits.</li><li>Supports program management in preparing marketing-related communications about the program, including success stories and entries for annual reports.</li><li>Performs other relevant duties as assigned.</li></ul>Workshop Facilitation<ul><li>Presents the program to potential youth clearly, ensuring they understand the objectives of the program and the time commitment involved.</li><li>Effectively delivers engaging and interactive workshops in-person and virtually, utilizing Zoom and MS Teams platforms when delivering virtual sessions.</li><li>Engages youth participants in workshops through interactive activities and discussions.</li><li>Provides individual job coaching to youth participants, encouraging them to apply skills learned through workshops, and conducts placement-specific interview preparation with each participant.</li><li>Researches, creates, and designs workshop materials and ensures that content is youth-friendly and focuses on civic engagement and volunteerism.</li><li>Builds rapport and maintains an effective working relationship with youth when presenting workshops and providing coaching during one-on-one meetings.</li><li>Ensures each participant understands the materials presented and can apply the knowledge.</li><li>Leads group work through activities both virtually and in person.</li><li>Coordinates guest speakers, training sessions, and group mentorship events.</li><li>Manages conflict or disruptions during workshops in a proactive and professional manner when needed.</li><li>Prepares and maintains documentation on intakes, referrals, participant attendance, suitability indicators, outcomes, and other required information.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support youth participants with achieving successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in human services, marketing, business, or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of 2 years of direct experience in community outreach, marketing, or recruitment, or other experience directly transferable to the responsibilities of the position, is required.</li><li>Prior experience facilitating workshops with high participant engagement and completion rates is considered an asset.</li><li>Must possess a valid driver’s licence and a reliable vehicle to conduct essential work-related travel within the communities served, including remote areas not accessible by public transit.</li><li>Experience working with youth, including those who identify as Indigenous or are from underserved equity-deserving groups, is considered an asset.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Excellent verbal and written English communication skills, with the ability to build rapport and collaborate effectively with diverse internal and external stakeholders at all levels.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Knowledge of current labour market trends, job search techniques, and youth employment research methods is considered an asset.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Proven ability to maintain sensitive information, exhibit tact, diplomacy, and good judgment, with high standards of ethics and confidentiality.</li><li>Excellent time management and organizational skills.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Must be flexible and available to work some evening hours and occasional weekends.</li><li>A collaborative team player with a positive attitude and a strong work ethic.</li></ul>How to Apply:Please visit the ‘Join Our Team’ page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">https://careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.&nbsp;The Career Foundation’s Commitment:&nbsp;The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

29 Case Management Jobs