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Responsive, compassionate services for children, youth, and families to build&nbsp;&nbsp;better and more hopeful futures.&nbsp;&nbsp;Job Posting # 25-19&nbsp;&nbsp;BSW/MSW Counsellor (1.0 FTE)&nbsp;About Keystone:&nbsp;Keystone Child, Youth &amp; Family Services is a dynamic, not-for-profit organization and the designated Lead Agency for Children’s Mental Health in Grey and Bruce Counties. Since 1974, we have been dedicated to supporting children, youth, and families by delivering compassionate, responsive mental health services.&nbsp;At Keystone, we provide a full continuum of services, including counseling, prevention and well-being programs, short-term live-in treatment, crisis stabilization, youth justice services, and special needs programming. Our focus on coordinated access ensures that every child and youth aged 0-17 receives tailored, multi-disciplinary care to meet their unique needs.&nbsp;Purpose of the Role:&nbsp;&nbsp;The BSW or MSW (or an equivalent degree) Counsellor must develop and implement treatment plans based on a comprehensive assessment process and provide therapeutic clinical mental health services to children, youth (ages birth to 18), and their families.&nbsp;Successful candidates will value partnerships, innovation, and creativity, and have a strong willingness to collaborate within a team.&nbsp; Counsellors will also be expected to work evenings and weekends as required.&nbsp;General Accountability:&nbsp;The Counsellor provides a wide range of services including screening, assessment, therapy/counselling, casework, group work, advocacy, consultation, education, and/or community organizing to individuals and families within Grey and Bruce counties.&nbsp; Services are delivered in alignment with the philosophy, frameworks of Keystone Child, Youth &amp; Family Services.&nbsp;Key Responsibilities:&nbsp;Screening, Assessment/Problem Identification&nbsp;<ul><li>Screen perspective clients to determine the appropriateness for services and urgency of their needs.&nbsp;</li><li>Collect information about the client’s past and current functioning.&nbsp;</li><li>Make direct observations to inform assessments.&nbsp;</li><li>Integrate gathered facts and observations to develop a working hypothesis that identifies client needs, guiding the appropriate management and intervention (treatment).&nbsp;</li></ul>Treatment&nbsp;<ul><li>Develop a treatment plan once a working hypothesis about the client has been established.&nbsp;</li><li>Treatment plans will be goal-oriented and based on well-established theories of biological, psychological, and social development.&nbsp;</li><li>Treatment may involve individual, group, family therapy, or psycho-educational workshops utilizing evidence-based therapies. Treatment durations will vary according to the needs of the client.&nbsp;</li></ul>Community Consultation and Education&nbsp;<ul><li>Provide consultation and educational services, which may be case, program, or educational-centered.&nbsp;</li><li>Case Management and Clinical Recordings&nbsp;</li><li>Complete clinical documentation in accordance with Keystone’s Clinical Records Policy.&nbsp;</li><li>Be responsible for case management, which includes community case consultations, service coordination, and access to both internal Keystone services and external community resources.&nbsp;</li><li>Handle other case management duties as needed, depending on each case.&nbsp; &nbsp;</li></ul>Supervision:&nbsp;<ul><li>The supervision process will include elements of feedback, accountability, evaluation and training. Meetings occur at least monthly and more frequently as needed. Performance reviews and coaching&nbsp;</li><li>The staff are expected to be prepared for these meetings and be an active participant in the process.&nbsp;</li></ul>Other Duties:&nbsp;The staff will be expected on occasion to become involved in activities not otherwise included in this job description. These activities include:&nbsp;<ul><li>Agency Committee membership&nbsp;</li><li>Staff meetings&nbsp;</li><li>Professional development&nbsp;</li><li>Travel to offsite meetings and training events&nbsp;</li></ul>Qualifications: &nbsp;<ul><li>Master’s degree in social work (MSW) or /Bachelor’s in social work (BSW), or an equivalent degree.&nbsp;</li><li>Licensing Requirement&nbsp;</li><li>College registration with OCSWSSW or CPRO required.&nbsp;</li><li>Clinical experience working with high-risk children, youth and their families in a voluntary setting required.&nbsp;&nbsp;</li><li>Highly developed psychosocial assessment skills&nbsp;</li><li>Proficiency with computer applications.&nbsp;</li><li>Current criminal vulnerable sectors check&nbsp;</li><li>Valid driver’s license and reliable transportation, with valid automobile insurance that covers a minimum of $2,000,000.00 liability for travel between locations.&nbsp;</li></ul>Personal Attributes:&nbsp;&nbsp;<ul><li>Proven excellent written and verbal communication.&nbsp;</li><li>Strong interpersonal skills with the ability to work collaboratively within a multidisciplinary team.&nbsp;</li><li>Demonstrated problem-solving and consultation skills.&nbsp;</li><li>Maintains confidentiality and adheres to privacy legislation and professional standards&nbsp;</li><li>Demonstrates initiative, adaptability, and sound problem-solving in dynamic environments&nbsp;</li><li>Committed to continuous learning and professional development&nbsp;</li><li>Reliable, trustworthy, and positive in approach, with perseverance in supporting children, youth, and families&nbsp;</li><li>Demonstrate and carry out their duties within the Framework, Philosophy and Values of Keystone Child, Youth and Family Services.&nbsp;</li><li>Committed to equity, inclusion, and culturally responsive care.&nbsp;</li><li>Ability to work flexible hours, including evenings and weekends&nbsp;</li></ul>Additional Information:&nbsp;&nbsp;Location: Home Base Owen Sound with flexibility to travel as needed&nbsp;, hybrid scheduleHours of Work: 35 hours per week.&nbsp; Flexible hours, including evenings and weekends&nbsp;&nbsp;Salary Range: between $34.59 and $46.02 per hour.&nbsp;Apply in writing: Cover Letter and Resume with Job ID Number and Title in the Subject Line <a href="mailto:KeyHR@keystonebrucegrey.com" target="_blank">KeyHR@keystonebrucegrey.com</a>&nbsp;

Keystone Child, Youth and Family Services

BSW/MSW Counsellor (Hybrid)

​DATE:&nbsp;October 2, 2025​&nbsp; LOCATION:&nbsp; Aurora, ON – BSS Mobile Team&nbsp; COMPENSATION: $55,239 -&nbsp;67,560 annually prorated&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring a Full-time Permanent Case Manager, Psychogeriatric.Job Summary&nbsp;As a Case Manager, Psychogeriatric you will be part of a Mobile Support Team that provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviors that may be associated with various types of dementia, mental health, substance use or other neurological conditions living within the community within a specified geographical boundary. You will complete a comprehensive behavioral assessment and an evidence-based Behavioral Support Plan. You will assist in the creation and coordination of a support network through establishing linkages with other community agencies and practitioners to coordinate care for the clients. In addition, you will provide&nbsp;direct service to support the client, family members and/or care-givers to mitigate escalating responsive behaviors. You will also liaise, collaborate and communicate with all members of the Behavioral Support Services team and other partners within the circle of care.&nbsp; The Behavioural Support Services - Mobile Support Team provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions living within the community within North Toronto, York Region and South Simcoe. The team completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan. Transition support is provided to those individuals who a transitioning to another care destination or to another care team. Serving over 900 individuals per year, the Behaviour Support Service Mobile Support Team delivers service in the individuals own home and community.&nbsp; What You Will Do<ul><li>Development and implementation of a Behavioural Support Plan tailored to the needs of the person served designed to improve quality of life and assist in the mitigation of responsive behaviours.&nbsp; Identify and refer to resources specific to those needs and issues;</li><li>Act as a liaison and advocate for the person served among those involved with the individual’s care including family, other care-givers, medical and other multi-disciplinary providers;</li><li>Complete Behaviour Support Assessment (P.I.E.C.E.S. format) and provide timely and accurate record keeping and reports as required;</li><li>Provide&nbsp;support, on-going training and&nbsp;consultation to colleagues, family members and/or other care-givers to assist in mitigating escalating responsive behaviours;</li><li>Provide supportive counselling or referral and linkages to health care, programs or service providers;</li><li>Provide crisis management/intervention and assist in the development of crisis plans for persons served;</li><li>Develop respectful and trusting relationships with persons served using Recovery and Psychosocial Rehabilitation principles;</li><li>Maintain strict confidentiality and follow all other required policies and procedures;</li><li>Consistently interact with persons served, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization and the Behavioural Supports Ontario Project;</li><li>Effectively participate as a member of the Mobile Support Team; attend staff/team meetings,&nbsp; care conferences for the person served, other multi-disciplinary meetings, committee meetings etc as required;</li><li>Attend and actively participate in all required training;</li><li>Liaise, collaborate and coordinate with other professionals, service providers and partners within the Behavioural Support Services;</li><li>Complete other duties, from time to time, as assigned by the Program Manager.</li></ul>What You Bring&nbsp;Must Haves<ul><li>Completion of&nbsp;a diploma/degree in Social Services/Human Services or equivalent;</li><li>Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions;</li><li>An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with persons served on goals/priorities;</li><li>Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills;</li><li>Training/knowledge of P.I.E.C.E.S., U-First approaches or willingness to receive training;</li><li>Ability to collaborate effectively with other members of inter-professional care teams, persons served, family members and community team members;</li><li>Good oral and written communication skills and computer literacy, including MS Word and Excel;</li><li>Counselling and responding skills;</li><li>Creativity and flexibility to approaches;</li><li>Knowledge of community resources and supports;</li><li>Ability to work effectively as part of a team and interact with workers from a variety of agencies;</li><li>Strong assessment skills;</li><li>Understanding of cultural competency and framework</li><li>Valid drivers’ license and access to own vehicle is required;</li></ul>Nice-to- Haves<ul><li>Physically able to perform demanding body mechanics (i.e., lifting, transferring, etc.)</li><li>Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness</li><li>Ability to communicate in a different language, an asset.</li></ul>Work Environment:<ul><li>Staff will be required to work in client’s own homes and may therefore be exposed to secondhand smoke.</li><li>Occasional evening and weekend hours may be required. Frequent travel will be required using own vehicle.</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion&nbsp;LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;October 16, 2025​

LOFT Community Services

Case Manager, Psychogeriatric_FT-Perm

About OARCThe Ontario Association of Residents’ Councils (OARC) is a non-profit organization formed nearly 45 years ago to strengthen the voice of residents living in Ontario’s long-term care homes through their respective Residents’ Councils.Our mission is to empower long-term care residents to understand their rights and share their lived experiences. Our vision is that every resident shapes the place they call home. OARC is the only provincial association with a mandate to support and empower residents and their Councils, and to educate others about resident experiences and the issues that affect them.Position SummaryThis role is well-suited for a person-centred individual who brings energy and enthusiasm to their work, has long-term care experience, enjoys building meaningful relationships, and thrives in collaborative environments. As the Education and Home Support Regional Coach (EHSRC), you will support long-term care homes and Residents’ Councils in the Southwest Region by delivering education, coaching, and resources that promote resident engagement and leadership.Key Responsibilities<ul><li>Build and maintain relationships with long-term care homes and Residents’ Councils&nbsp;</li><li>Deliver OARC’s educational programs and workshops virtually and in person&nbsp;</li><li>Provide coaching and support to strengthen Residents’ Councils&nbsp;</li><li>Collaborate with the OARC team to develop tools and resources&nbsp;</li><li>Represent OARC at regional events and LTC partner meetings&nbsp;</li><li>Maintain accurate records and contribute to reporting and evaluation</li></ul>Qualifications and SkillsEducation &amp; Experience:&nbsp;<ul><li>Minimum of 3 years’ experience in long-term care settings&nbsp;</li><li>University degree or college diploma&nbsp;</li><li>Experience as a Residents’ Council Assistant and/or adult educator is an asset&nbsp;</li></ul>Knowledge &amp; Expertise:&nbsp;<ul><li>Familiarity with the Fixing Long-Term Care Act, 2021&nbsp;</li><li>Strong understanding of resident rights and person-centred care&nbsp;</li><li>Skilled in co-designing educational tools and responsive solutions&nbsp;</li></ul>Communication &amp; Collaboration:&nbsp;<ul><li>Exceptional written and verbal communication skills &nbsp;</li><li>Confident facilitator and presenter&nbsp;</li><li>Ability to collaborate with residents, LTC licensees, educators, and sector partners&nbsp;</li></ul>Technical Proficiency:&nbsp;<ul><li>Proficient in Microsoft Office and Google Workspace &nbsp;</li><li>Experience with CRMs, databases, video conferencing, VOIP, and social media&nbsp;</li></ul>Personal Attributes:&nbsp;<ul><li>Proactive self-starter with strong time management and organizational skills&nbsp;</li><li>Flexible and adaptable; able to work independently and as part of a team&nbsp;</li><li>Experience contributing to committees or project working groups&nbsp;</li></ul>Position Requirements<ul><li>This is a remote position with frequent travel required, including overnight stays&nbsp;</li><li>The main remote workspace should be ideally situated within the Southwestern Ontario municipalities of London, Windsor, Kitchener-Waterloo, etc.&nbsp;</li><li>A valid Ontario driver’s license, access to a reliable vehicle, and proof of business-use insurance coverage are required for this role&nbsp;</li><li>A current criminal record check with Vulnerable Sector Screening is mandatory</li></ul>Compensation and Benefits<ul><li>Competitive compensation and benefits package&nbsp;</li><li>Comprehensive travel and home office expense reimbursement program&nbsp;</li><li>Opportunities for professional development and meaningful impact</li></ul>Equity and Inclusion StatementOARC is an equal opportunity employer and is committed to diversity in its workplace. All qualified applicants will receive consideration for employment based on skills and experience as outlined in your resume and cover letter.How to ApplyPlease submit your resume and cover letter and be sure to include “EHSRC – Southwest Region" in the subject line.&nbsp;Accessibility and AcknowledgmentOARC is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) throughout the recruitment process. If you require accommodation at any time, please let us know. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Ontario Association of Residents' Councils

Education and Home Support Regional Coach (EHSRC) – Southwestern Ontario

The Ontario Association of Residents’ Councils (OARC) is a non-profit organization formed nearly 45 years ago to strengthen the voice of residents living in Ontario’s long-term care homes through their respective Residents’ Councils.Our mission is to empower long-term care residents to understand their rights and share their lived experiences. Our vision is that every resident shapes the place they call home. OARC is the only provincial association with a mandate to support and empower residents and their Councils, and to educate others about resident experiences and the issues that affect them.Position SummaryThis role is well-suited for a person-centred individual who brings energy and enthusiasm to their work, has long-term care experience, enjoys building meaningful relationships, and thrives in collaborative environments. As the Education and Home Support Regional Coach (EHSRC), you will support long-term care homes and Residents’ Councils in the Central Region by delivering education, coaching, and resources that promote resident engagement and leadership.Key Responsibilities<ul><li>Build and maintain relationships with long-term care homes and Residents’ Councils&nbsp;</li><li>Deliver OARC’s educational programs and workshops virtually and in person&nbsp;</li><li>Provide coaching and support to strengthen Residents’ Councils&nbsp;</li><li>Collaborate with the OARC team to develop tools and resources&nbsp;</li><li>Represent OARC at regional events and LTC partner meetings&nbsp;</li><li>Maintain accurate records and contribute to reporting and evaluation</li></ul>Qualifications and SkillsEducation &amp; Experience:&nbsp;<ul><li>Minimum of 3 years’ experience in long-term care settings&nbsp;</li><li>University degree or college diploma&nbsp;</li><li>Experience as a Residents’ Council Assistant and/or adult educator is an asset&nbsp;</li></ul>Knowledge &amp; Expertise:&nbsp;<ul><li>Familiarity with the Fixing Long-Term Care Act, 2021&nbsp;</li><li>Strong understanding of resident rights and person-centred care&nbsp;</li><li>Skilled in co-designing educational tools and responsive solutions&nbsp;</li></ul>Communication &amp; Collaboration:&nbsp;<ul><li>Exceptional written and verbal communication skills in both English and French</li><li>Confident facilitator and presenter&nbsp;</li><li>Ability to collaborate with residents, LTC licensees, educators, and sector partners&nbsp;</li></ul>Technical Proficiency:&nbsp;<ul><li>Proficient in Microsoft Office and Google Workspace &nbsp;</li><li>Experience with CRMs, databases, video conferencing, VOIP, and social media&nbsp;</li></ul>Personal Attributes:&nbsp;<ul><li>Proactive self-starter with strong time management and organizational skills&nbsp;</li><li>Flexible and adaptable; able to work independently and as part of a team&nbsp;</li><li>Experience contributing to committees or project working groups&nbsp;</li></ul>Position Requirements<ul><li>This is a remote position with frequent travel required, including overnight stays&nbsp;</li><li>The main remote workspace should be ideally situated within the Eastern Ontario municipalities of Ottawa, Parry Sound, Peterborough, Oshawa, Etc.&nbsp;</li><li>A valid Ontario driver’s license, access to a reliable vehicle, and proof of business-use insurance coverage are required for this role&nbsp;</li><li>A current criminal record check with Vulnerable Sector Screening is mandatory</li></ul>Compensation and Benefits<ul><li>Competitive compensation and benefits package&nbsp;</li><li>Comprehensive travel and home office expense reimbursement program&nbsp;</li><li>Opportunities for professional development and meaningful impact</li></ul>Equity and Inclusion StatementOARC is an equal opportunity employer and is committed to diversity in its workplace. All qualified applicants will receive consideration for employment based on skills and experience as outlined in your resume and cover letter.How to ApplyPlease submit your resume and cover letter and be sure to include “Bilingual EHSRC – East Region" in the subject line.&nbsp;Accessibility and AcknowledgmentOARC is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) throughout the recruitment process. If you require accommodation at any time, please let us know. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Bilingual Education and Home Support Regional Coach (EHSRC) – Eastern Ontario

About OARCThe Ontario Association of Residents’ Councils (OARC) is a non-profit organization formed nearly 45 years ago to strengthen the voice of residents living in Ontario’s long-term care homes through their respective Residents’ Councils.Our mission is to empower long-term care residents to understand their rights and share their lived experiences. Our vision is that every resident shapes the place they call home. OARC is the only provincial association with a mandate to support and empower residents and their Councils, and to educate others about resident experiences and the issues that affect them.Position SummaryThis role is well-suited for a person-centred individual who brings energy and enthusiasm to their work, has long-term care experience, enjoys building meaningful relationships, and thrives in collaborative environments. As the Education and Home Support Regional Coach (EHSRC), you will support long-term care homes and Residents’ Councils in the North Region by delivering education, coaching, and resources that promote resident engagement and leadership.Key Responsibilities<ul><li>Build and maintain relationships with long-term care homes and Residents’ Councils&nbsp;</li><li>Deliver OARC’s educational programs and workshops virtually and in person&nbsp;</li><li>Provide coaching and support to strengthen Residents’ Councils&nbsp;</li><li>Collaborate with the OARC team to develop tools and resources&nbsp;</li><li>Represent OARC at regional events and LTC partner meetings&nbsp;</li><li>Maintain accurate records and contribute to reporting and evaluation</li></ul>Qualifications and SkillsEducation &amp; Experience:&nbsp;<ul><li>Minimum of 3 years’ experience in long-term care settings&nbsp;</li><li>University degree or college diploma&nbsp;</li><li>Experience as a Residents’ Council Assistant and/or adult educator is an asset&nbsp;</li></ul>Knowledge &amp; Expertise:&nbsp;<ul><li>Familiarity with the Fixing Long-Term Care Act, 2021&nbsp;</li><li>Strong understanding of resident rights and person-centred care&nbsp;</li><li>Skilled in co-designing educational tools and responsive solutions&nbsp;</li></ul>Communication &amp; Collaboration:&nbsp;<ul><li>Exceptional written and verbal communication skills &nbsp;</li><li>Confident facilitator and presenter&nbsp;</li><li>Ability to collaborate with residents, LTC licensees, educators, and sector partners&nbsp;</li></ul>Technical Proficiency:&nbsp;<ul><li>Proficient in Microsoft Office and Google Workspace &nbsp;</li><li>Experience with CRMs, databases, video conferencing, VOIP, and social media&nbsp;</li></ul>Personal Attributes:&nbsp;<ul><li>Proactive self-starter with strong time management and organizational skills&nbsp;</li><li>Flexible and adaptable; able to work independently and as part of a team&nbsp;</li><li>Experience contributing to committees or project working groups&nbsp;</li></ul>Position Requirements<ul><li>This is a remote position with frequent travel required, including overnight stays&nbsp;</li><li>The main remote workspace should be ideally situated within the Northern Ontario municipalities of Thunder Bay, Kenora, Timmins, Sault Ste. Marie, Etc.</li><li>A valid Ontario driver’s license, access to a reliable vehicle, and proof of business-use insurance coverage are required for this role&nbsp;</li><li>A current criminal record check with Vulnerable Sector Screening is mandatory</li></ul>Compensation and Benefits<ul><li>Competitive compensation and benefits package&nbsp;</li><li>Comprehensive travel and home office expense reimbursement program&nbsp;</li><li>Opportunities for professional development and meaningful impact</li></ul>Equity and Inclusion StatementOARC is an equal opportunity employer and is committed to diversity in its workplace. All qualified applicants will receive consideration for employment based on skills and experience as outlined in your resume and cover letter.How to ApplyPlease submit your resume and cover letter and be sure to include “EHSRC – North Region" in the subject line.&nbsp;Accessibility and AcknowledgmentOARC is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) throughout the recruitment process. If you require accommodation at any time, please let us know. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Education and Home Support Regional Coach (EHSRC) – Northern Ontario

About OARCThe Ontario Association of Residents’ Councils (OARC) is a non-profit organization formed nearly 45 years ago to strengthen the voice of residents living in Ontario’s long-term care homes through their respective Residents’ Councils.Our mission is to empower long-term care residents to understand their rights and share their lived experiences. Our vision is that every resident shapes the place they call home. OARC is the only provincial association with a mandate to support and empower residents and their Councils, and to educate others about resident experiences and the issues that affect them.Position SummaryThis role is well-suited for a person-centred individual who brings energy and enthusiasm to their work, has long-term care experience, enjoys building meaningful relationships, and thrives in collaborative environments. As the Education and Home Support Regional Coach (EHSRC), you will support long-term care homes and Residents’ Councils in the Central Region by delivering education, coaching, and resources that promote resident engagement and leadership.Key Responsibilities<ul><li>Build and maintain relationships with long-term care homes and Residents’ Councils&nbsp;</li><li>Deliver OARC’s educational programs and workshops virtually and in person&nbsp;</li><li>Provide coaching and support to strengthen Residents’ Councils&nbsp;</li><li>Collaborate with the OARC team to develop tools and resources&nbsp;</li><li>Represent OARC at regional events and LTC partner meetings&nbsp;</li><li>Maintain accurate records and contribute to reporting and evaluation</li></ul>Qualifications and SkillsEducation &amp; Experience:&nbsp;<ul><li>Minimum of 3 years’ experience in long-term care settings&nbsp;</li><li>University degree or college diploma&nbsp;</li><li>Experience as a Residents’ Council Assistant and/or adult educator is an asset&nbsp;</li></ul>Knowledge &amp; Expertise:&nbsp;<ul><li>Familiarity with the Fixing Long-Term Care Act, 2021&nbsp;</li><li>Strong understanding of resident rights and person-centred care&nbsp;</li><li>Skilled in co-designing educational tools and responsive solutions&nbsp;</li></ul>Communication &amp; Collaboration:&nbsp;<ul><li>Exceptional written and verbal communication skills &nbsp;</li><li>Confident facilitator and presenter&nbsp;</li><li>Ability to collaborate with residents, LTC licensees, educators, and sector partners&nbsp;</li></ul>Technical Proficiency:&nbsp;<ul><li>Proficient in Microsoft Office and Google Workspace &nbsp;</li><li>Experience with CRMs, databases, video conferencing, VOIP, and social media&nbsp;</li></ul>Personal Attributes:&nbsp;<ul><li>Proactive self-starter with strong time management and organizational skills&nbsp;</li><li>Flexible and adaptable; able to work independently and as part of a team&nbsp;</li><li>Experience contributing to committees or project working groups&nbsp;</li></ul>Position Requirements<ul><li>This is a remote position with frequent travel required, including overnight stays&nbsp;</li><li>The main remote workspace should be ideally situated within the Central Ontario municipalities within the Greater Toronto Area, Niagara Region, Parry Sound, Durham Region, etc.&nbsp;</li><li>A valid Ontario driver’s license, access to a reliable vehicle, and proof of business-use insurance coverage are required for this role&nbsp;</li><li>A current criminal record check with Vulnerable Sector Screening is mandatory</li></ul>Compensation and Benefits<ul><li>Competitive compensation and benefits package&nbsp;</li><li>Comprehensive travel and home office expense reimbursement program&nbsp;</li><li>Opportunities for professional development and meaningful impact</li></ul>Equity and Inclusion StatementOARC is an equal opportunity employer and is committed to diversity in its workplace. All qualified applicants will receive consideration for employment based on skills and experience as outlined in your resume and cover letter.How to ApplyPlease submit your resume and cover letter and be sure to include “EHSRC – Central Region in the subject line.&nbsp;Accessibility and AcknowledgmentOARC is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) throughout the recruitment process. If you require accommodation at any time, please let us know. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Education and Home Support Regional Coach (EHSRC) – Central Ontario

Location: 655 Bloor St WestHours: 35 hrs per wk.&nbsp;Range: $85,624-$103,465&nbsp;Position: Non-UnionClassification: Permanent Full-TimeNative Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots</li></ul>Ready to make an impact:Position Summary:The Supervisor of the Native Youth Resource Centre (NYRC) is responsible for the day-to-day coordination and integration of NYRC and its outreach services. Reporting to the Manager of Youth Services, this role provides leadership in community development, stakeholder engagement, and culturally grounded service delivery.As the site supervisor, this position oversees the NYRC facility, ensuring it operates as a safe, welcoming, and culturally affirming space for Indigenous youth. The Supervisor supports a multi-disciplinary team working both on-site, off-site and in mobile programs, fostering collaboration across roles and disciplines to ensure holistic, integrated service delivery.&nbsp;Key Responsibilities:<ol><li>Staff Supervision:&nbsp;Provide direct supervision to youth program staff, including recruitment, onboarding, setting work priorities, assigning duties, training, performance management, and conducting annual reviews.</li><li>Program Coordination:&nbsp;Oversee the daily operations of the NYRC drop-in program and facility, ensuring a safe, welcoming, and culturally affirming environment.</li><li>Site Supervision &amp; Facility Oversight:&nbsp;Act as the primary site supervisor for the NYRC, responsible for the overall management of the physical space, including safety protocols, building maintenance coordination, and ensuring the site supports effective service delivery and cultural practices.</li><li>Multi-Disciplinary Team Leadership:&nbsp;Support and coordinate a multi-disciplinary team -including youth workers, outreach staff, cultural facilitators, and other service providers -ensuring collaboration and integration across roles to meet the diverse needs of Indigenous youth.</li><li>Team Development:&nbsp;Foster a strong team culture through relationship-building, circle processes, and clear, consistent communication.</li><li>Outreach Expansion:&nbsp;Lead the continued development of outreach programming for homeless and precariously housed youth, including those in encampments. Ensure programming is grounded in Indigenous culture and worldviews and aligns with internal standards and funder guidelines.</li><li>Cultural Integrity:&nbsp;Ensure staff and programs reflect and support the distinct cultural needs of Indigenous youth, including participation in ceremony, land-based practices, and relationships with Elders and Traditional Knowledge Carriers.</li><li>Internal Collaboration:&nbsp;Work in partnership with other departments, programs, and NCFST leadership to ensure seamless and coordinated service delivery.</li><li>Crisis Support:&nbsp;Provide conflict resolution and crisis intervention as needed, ensuring staff and youth safety and well-being.</li><li>External Partnerships: Collaborate with external stakeholders in the development, implementation, and evaluation of youth programs.</li><li>Documentation &amp; Reporting:&nbsp;Maintain accurate and timely records and prepare written reports as required.</li><li>Program Evaluation:&nbsp;Support data collection and analysis to assess program effectiveness and inform continuous improvement.</li><li>Budget Oversight:&nbsp;Manage program budgets and expenditures in alignment with organizational policies and funding requirements.</li><li>Other Duties:&nbsp;Perform other related duties as assigned to support the success of the NYRC and youth programming.</li></ol>Minimum Qualifications and Skills:<ul><li>Lived experience as an Indigenous person and/or with Indigenous communities</li><li>Post-secondary education in Social Work, Child and Youth Care, Indigenous Studies, or a related field. A combination of education and relevant experience will be considered. </li><li>Minimum 3–5 years of experience in youth services, with at least 2 years in a supervisory or leadership role. </li><li>Demonstrated experience leading multi-disciplinary teams, including coordinating diverse roles such as youth workers, outreach staff, cultural facilitators, and clinical supports. </li><li>Strong understanding of Indigenous cultures, worldviews, and healing practices from Turtle Island, with experience integrating cultural knowledge into service delivery. </li><li>Proven ability to foster team development through relational leadership, circle processes, and trauma-informed approaches. </li><li>Experience in program coordination, site supervision, and managing physical spaces to support safe and effective service delivery. </li><li>Skilled in conflict resolution, crisis intervention, and supporting staff through complex situations. </li><li>Ability to build and maintain collaborative relationships with internal departments and external community partners. </li><li>Strong organizational skills, including budgeting, reporting, and data-informed decision-making. </li><li>Excellent communication skills, both written and verbal. </li><li>Proficiency in Microsoft Office and other relevant administrative tools.&nbsp;</li></ul>Preferred Skills &amp; Capabilities:<ul><li>Demonstrated understanding and commitment to integrating the Native Child and Family Services of Toronto mission, values, and culturally grounded practices into service delivery and relationships.</li><li>Strong leadership skills to provide direction, guidance, and support to staff carrying caseloads in a multi-disciplinary environment.</li><li>Proven ability to resolve conflicts, elicit cooperation, negotiate effectively, and foster collaboration across teams and with external partners.</li><li>Excellent consultative and presentation skills to liaise with community resources, stakeholders, and service providers.</li><li>Ability to prioritize competing demands and manage a high volume of work in a fast-paced environment.</li><li>Exceptional written and verbal communication skills.</li><li>Solid understanding of workplace health and safety practices and employee responsibilities under current legislation.</li><li>Demonstrated skills in program development and implementation.</li><li>Proficiency in data management and computer applications (e.g., Microsoft Office Suite).</li><li>Strong interpersonal skills, with the ability to work effectively across all levels of staff, demonstrating tact, sensitivity, and the ability to build strong internal and external relationships.</li></ul>*Please note that the successful candidate is required to complete a background check.&nbsp;Work Environment:<ul><li>Standard office environment; minimal physical demands.</li><li>This role requires In-Person attendance 5 days a week.</li></ul>

Native Child and Family Services of Toronto

Supervisor, Native Youth Resource Centre

Evening Support Worker&nbsp;Hours: 35 hrs per wk (4pm-12am)Range:&nbsp;$43,972-$71,717Position:&nbsp;UnionizedClassification:&nbsp;Regular Full-time &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;3 PositionsNative Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child:<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance</li><li>Access to Employee and Family Assistance Program</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings</li><li>Learning and Development opportunities to fuel your professional growth</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots &nbsp;</li></ul>Ready to make an impact?Primary Responsibilities:Reporting to the Supervisor, Transitional Housing, the Evening Support Worker will:&nbsp;<ul><li>Provide a safe and secure setting by maintaining rules and expectations of the home</li><li>Provide supervision, support, and education to residents and their children, particularly in the area of life skills and parenting development</li><li>Assist residents on an individual basis with their goal setting and provide ongoing support to each resident in reaching their goals</li><li>Provide individual support such as crisis intervention, dispute resolution etc</li><li>Provide group activities (circles) and other programming</li><li>Address individual cultural needs of the residents</li><li>Ensure residents are provided with the appropriate referrals for counselling, groups, classes etc. </li><li>Ensure that equipment, inventory and supplies are maintained and protected</li><li>Provide written and verbal assessments on the resident’s readiness to participate in programs and activities</li><li>Provide support to house case manager regarding information, referrals and follow-up services to residents</li><li>Maintain accurate and up-to-date case files according to specified time lines and provide written reports</li><li>Represent Native Child and Family Services of Toronto at community level</li><li>Other related duties and responsibilities as required</li></ul>Qualifications, Knowledge &amp; Skills:<ul><li>Post-Secondary education in the human services field (BSW, CYW, SSW) </li><li>Minimum of one (1) year direct experience in the social work field (preferably in a transitional/group home) </li><li>Pass a Vulnerable Record Check &nbsp;</li><li>Current CPR and First-Aid certification or willing to complete prior to commencement of employment</li><li>Knowledge of internal and external resources available for Indigenous people with respect to issues such as homelessness, addictions and mental health</li><li>Knowledge of crisis intervention and dispute resolution techniques</li><li>Understanding of systemic barriers faced by Indigenous youth and ability to advocate within systems </li><li>Excellent written and verbal communication skills; organizational skills; initiative, and respect for confidentiality</li><li>Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships</li><li>Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation </li><li>Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships</li></ul>To apply, please provide:Current resume and Cover letter outlining how you how meet the qualifications of the roleIn accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, NCFST will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at <a href="mailto:hrncfst@nativechild.org" target="_blank">hrncfst@nativechild.org</a>.We thank all applicants for showing an interest in this position. Only those applicants selected for an interview will be contacted.

Evening Support Worker

We are seeking a dedicated and compassionate professional to support the mental health and well-being of Indigenous populations (First Nations, Métis, and Inuit) within the Districts of Muskoka and Parry Sound. As a key member of our Crisis/Intake Clinical Team, you will provide high-quality assessment, intake, and crisis intervention services, ensuring culturally sensitive care. The role includes both mobile outreach and in-person support and involves participation in a 24/7 on-call service to provide continuous support.We strongly encourage applications from individuals who identify as Indigenous. As part of our commitment to providing culturally relevant care, candidates who self-identify as Indigenous will be prioritized in the hiring process.

Canadian Mental Health Association, Muskoka-Parry Sound Branch

Intake and Crisis Case Manager (Contract) (61-25)

​DATE: September 30, 2025​LOCATION:&nbsp; Newmarket, ON - York Region South Simcoe Supportive HousingCOMPENSATION: $55,239 - $67,560 Annually Prorated&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;To help fulfill its mission, LOFT is hiring a Full-time Permanent Case Manager.Job Summary:&nbsp; As a Case Manager you will work independently and as part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues who live in a scattered program residential units to various community services. The position attempts to empower the client, thereby increasing their independence, dignity and self-respect in a safe and secure environment.&nbsp; Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.&nbsp; LOFT’s Supportive Housing Services in York Region/South Simcoe provide a variety of supports to adults (18 years+), either within LOFT owned houses/buildings or through head lease arrangements with private landlords. Through a multidisciplinary team of case managers, residential support workers, and life enrichment workers, we offer a range of programming that meets the level of support needs or unique challenges of specific populations, including people living with complex mental health and/or addictions challenges, concurrent disorders, physical health comorbidities, chronic homelessness, and/or involvement in the criminal justice system. Our sites include independent cooperative living arrangements for those requiring drop-in case management support, individual and shared accommodations, and staffed congregate settings for individuals needing daily support.&nbsp; &nbsp;&nbsp; What You Will Do:Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;&nbsp;Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.&nbsp;Provide crisis intervention/management and assist in the development of crisis plans with clients;Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organizationMediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;Participate in planning, organising, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.Provide 24 hour crisis support to program on a rotational basis through a pager or similar system;Assist in the preparing units for occupancy that may include moving furniture.What You Bring:&nbsp; Must HavesThe position requires an excellent understanding of recovery, harm reduction and psychosocial rehabilitation principles as acquired through a relevant degree in human services, coupled with at least three years of experience working with the client population in order to apply the theories to practical settings.Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.&nbsp;An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.&nbsp;Knowledge of local community agencies and other professional services available for the client group is essential.&nbsp;Experience in working as part of a team of professionals.&nbsp;Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel throughout the CLHIN.Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.&nbsp;Good intake assessment, crisis intervention, advocacy and problem solving skills.&nbsp;Computer literacy sufficient to produce and maintain files, records or statistical information.Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.Nice-to-HavesUnderstanding of cultural competency and anti-oppression frameworkReflective of a multi-barriered group, as serviced by the program, a strong assetWork EnvironmentRequired to be on after-hours on call, on a rotating schedule.Frequent travel to Program Sites.Ability to clean and prepare units for occupancy which may include moving furniture.Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to second hand smoke while performing their job duties. What We OfferA comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disabilityDefined Benefits Pensions Plan24/7 Employee Assistance ProgramE-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionTuition reimbursement programMaternity-leave and Parental leave top up programOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: October 14, 2025​

45 Case Management Jobs in Ontario