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Application Deadline: Tuesday, December 9, 2025, at 12:00 PM ET (Applications reviewed on a rolling basis) Contract Start Date: Tuesday, January 6, 2026Location: Remote (Canada) Compensation: $20/hr + $200 weekly performance-based incentives Hours: 15 hours/week.&nbsp;Candidates must be able to work within Tuesday - Thursday, 10:00 AM – 6:00 PM Eastern Time (ET) Term: Fixed-term contract with possibility for renewal.About STEPS Public ArtSTEPS Public Art is a Canadian charity and social enterprise that transforms public spaces through art, storytelling, and engagement. We work nationally with artists, community partners, and cross-sector collaborators to co-create welcoming, inclusive public spaces that foster belonging and social connection.We offer services in public art management, cultural planning, artist capacity building, and more, all while supporting equity-deserving artists and communities across Canada.About the RoleAre you an outgoing, self-motivated communicator who&nbsp;loves talking to people and isn’t afraid to pick up the phone?We’re looking for a&nbsp;Social Enterprise Lead Developer to support the growth of our public art projects by identifying and cultivating prospective client and partner leads. This is a fast-paced role that involves using our lead generation tools, connecting with contacts across sectors (public, private, non-profit), and helping move prospects from cold lead to booked meeting.What you’ll do:<ul><li>Use established lead generation platforms and research criteria to identify new project and partnership leads across Canada.</li><li>Initiate outbound outreach via phone, email, LinkedIn, and other digital tools.</li><li>Record and track interactions in our Salesforce CRM.</li><li>Support booking of introductory meetings for senior team members.</li><li>Collaborate with the Communications and Service team on targeted outreach campaigns.</li><li>Hit lead development and meeting booking targets (incentive program available).</li><li>Act as a warm, professional ambassador for STEPS’ mission and services.</li></ul>What We're Looking ForMust-Have Qualifications:<ul><li>You are not shy to talk to new people, especially on the phone, via email, or over social media.</li><li>Strong verbal and written communication skills in English.</li><li>Proven experience in sales, outreach, client services, fundraising, or similar roles.</li><li>Comfort using lead search engines, CRMs, and digital communication tools.</li><li>Familiarity with Canadian arts, culture, nonprofit, or municipal sectors is an asset.</li><li>If you are interested in a remote position, you have a quiet, professional home workspace with reliable internet and phone setup.</li></ul>Ideal Candidates Will Also Have:<ul><li>A passion for the arts, public engagement, or placemaking.</li><li>A background in business development, customer service, or community organizing.</li><li>A track record of hitting or exceeding performance targets.</li><li>Experience working with Salesforce or similar CRMs is a plus.</li></ul>Role Details<ul><li>Hours: 15 hours per week.&nbsp;Candidates must be able to work within Tuesday - Thursday, 10:00 AM – 6:00 PM Eastern Time (ET).</li><li>Remote: Work from anywhere in Canada with access to&nbsp;reliable home internet, a personal computer, a telephone and a quiet home workspace.</li><li>Compensation: $20/hr + $200 weekly performance-based incentives (weekly pay: $300 - $500)</li><li>Term: Starts January 6, 2026; 5-month contract with potential for renewal based on performance and funding applications currently under review.</li><li>Application Deadline:&nbsp;Tuesday, December 9, 2025 — but we’re reviewing applications on a rolling basis, so don’t wait to apply!</li></ul>How to Apply:&nbsp;Candidates should submit an application&nbsp;<a href="https://docs.google.com/forms/d/e/1FAIpQLSfCUHKOgOR_JsE7Ox2nZF29h9yuU8ZnenpkJym1ZwNlOT2-yg/viewform?usp=publish-editor" target="_blank">via this online portal</a>. Shortlisted applicants will be contacted for pre-screening that will include recording a voicemail for a sample lead before participating in a possible interview,&nbsp;which will take place over video conferencing. &nbsp;Applications will not be accepted via email.&nbsp;STEPS is committed to equity. We welcome applications from equity-deserving communities, including Indigenous, Black, racialized, disabled, 2SLGBTQ+, and newcomer individuals. If you require accommodations in the application process, please email us at <a href="mailto:operations@stepspublicart.org" target="_blank">operations@stepspublicart.org</a>

STEPS Public Art

Social Enterprise Lead Developer

WWF-Canada is seeking Call Blitz VolunteersThe WWF-Canada’s Toronto office is accepting applications to find volunteers to connect with past and current Climb for Nature event participants.&nbsp; Please read below for more details. Purpose &amp; ResponsibilitiesVolunteers will call past Climb for Nature participants, or individuals who have signed-up to participate in the upcoming 2026 event, to let them know that our website is now live, discuss early-bird specials, fundraising rewards and prizes, and/or offer them support and tips on fundraising. Volunteers will not be doing any type of cold calling.Volunteers will ask the participants 2-3 brief questions and log their responses into a spreadsheet.Volunteers may also assist with other tasks, which include putting together welcome packages, alongside staff organizing items the week before the event, or other tasks as related to the Climb for Nature event in Toronto. &nbsp;Location WWF Canada - Toronto Office 410 Adelaide Street West, 4th Floor Toronto, ON M5V&nbsp;1S8 (On the north side of Adelaide St. W, west of Spadina Ave) &nbsp;Number of Positions Available4 volunteer openings*Office volunteers MUST be at least 18 years of age Commitment Tuesday January 13, 2026 – Tuesday April 28, 2026 Shift Times Every Tuesday from 4:00 p.m. - 8:00 p.m. (4 hour shifts) Experience and Skills<ul><li>Previous customer service and/or call centre experience a strong asset.</li><li>Exceptional communication skills; written and oral.</li><li>Comfortable speaking on the phone.</li><li>Basic experience and proficiency in MS Excel.</li></ul>How To Apply&nbsp;Please complete&nbsp;<a href="https://wwf.ca/take-action/volunteer/" target="_blank">WWF-Canada’s Volunteer Application Form</a> on or before December 14, 2025.&nbsp;Applications are reviewed on an ongoing basis, and we may close this posting before the advertised date if we identify a suitable candidate pool. We encourage you to apply early and thank you for your interest in volunteering with WWF-Canada.&nbsp;

WWF-Canada

Call Blitz Volunteers

<h3>Elevate Your Career and Impact at Second Harvest</h3>Location:&nbsp;Must be based in Montreal/Greater Montreal or Toronto/GTADepartment:&nbsp;National Operations – Food RescueReports to:&nbsp;Director of National OperationsStatus:&nbsp;15 Month Parental Leave Contract (January 2026 to April 2027) with possibility of extension to permanent.Salary: $50,000 to $55,000 Per Annum Plus Benefits.Language Requirements:&nbsp;Must be Fluently Bilingual (French English).Remote Work: 100% Remote Work Home-office based.Date:&nbsp;November 2025The Opportunity Awaits—Where Passion Meets Impact! Second Harvest is Canada’s largest food rescue organization and the expert in perishable food recovery. We rescue surplus, unsold food from across the supply chain and redistribute it to non-profits across the country to feed communities. Demonstrating our values of community, environment, integrity, and collaboration, we strive for No Waste. No Hunger.If you are ready to bring your expertise and innovation to a mission-driven organization, this is your moment. Enter Second Harvest…&nbsp; Think we are just about redirecting food surplus? Think bigger.Here's why Second Harvest is your next career leap:<ul><li>Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.</li><li>With a mission fueled by a no-waste, no-hunger ethos, we are not just changing the game—we are rewriting the rules.</li><li>Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.</li></ul>The RoleAs the Partner Relations Coordinator, you'll be a key player in ensuring the integrity and compliance of our non-profit partner network. Reporting to the Director of National Operations, you will be responsible for coordinating the annual compliance process for our partners, making sure they adhere to Second Harvest's terms and conditions.In this role, you will also play a critical support function for our Operations Managers across Canada. You'll step in to assist the team during vacations, leaves of absence, or other critical periods. Additionally, you will be the Operations lead to oversee and manage the Annual Non-Profit Partner Survey project from start to finish.This position requires a sharp eye for detail, strong organizational skills, and a collaborative spirit to work effectively with both our partners and internal teams.Your Impact&nbsp;Partner Audits and Compliance:<ul><li>Oversee the annual audit process for a minimum of 10% of Second Harvest's non-profit partner locations.</li><li>Collaborate with Operations Managers, ensuring all team members complete the process and data tracking.</li><li>Ensure all audit records are meticulously updated and tracked and identify any missing information that needs to be captured during assessments.</li><li>Schedule and conduct audit calls with partners, representing Second Harvest professionally and following established procedures to record all necessary information.</li><li>Work with the National Operations department to provide data-driven recommendations for process improvements.</li><li>Proactively maintain, review, and suggest improvements for existing audit processes, procedures, and documentation to increase efficiency and effectiveness.</li></ul>Annual Partner Survey:<ul><li>Oversee the entire Annual Survey project, in partnership with the different department (Data, Product, National) from initial planning to final reporting.</li><li>Work with the Volunteer Service to train, supervise, and coordinate volunteers assisting with the survey process.</li><li>Monitor the survey's progress, conduct necessary follow-ups with non-profit partners (NFP) to ensure high response rates.</li><li>In partnership with the Data and National teams, manage the follow-up actions and data compilation after partners have submitted their surveys.</li></ul>Operational Support:<ul><li>Act as a key support resource for the National Operations team during staff vacations, leaves of absence, or other peak periods.</li><li>Handle inbound and outbound calls to non-profit partners and respond to simple support tickets, providing prompt and professional assistance.</li><li>Perform other related administrative and operational duties as required to support the overall goals and objectives of the organization.</li></ul>Who You Are<ul><li>Fluently Bilingual:&nbsp;Strong French and English language skills.</li><li>People-Oriented:&nbsp;You can talk to anyone and them feel supported. You have very high diplomacy skills and can make connections easy</li><li>Communicative:&nbsp;You have excellent oral and written communication skills, as well as a knack for making complex ideas seem clear and simple. You take pride in being able to share technical and legal details with others in a way they can easily understand.</li><li>Detail-Oriented:&nbsp;You are thorough and accurate with excellent data entry and data processing abilities.</li><li>Diligent and Results-driven: You know how to get the job done, doing whatever it takes to meet and exceed goals.</li><li>Proficiency in data entry, record-keeping, and project tracking software.</li><li>Ability to work both independently and collaboratively within a team-oriented environment.</li><li>Willing to hit the ground running, learn on the job, and resolve situations with a positive attitude.</li><li>Maintain a positive and respectful attitude, demonstrating integrity and confidentiality in all interactions.</li><li>Experience working in a client facing role would be considered an asset.</li><li>Situated in Montreal/Greater Montreal&nbsp;or Toronto/GTA</li></ul>About the Perks:<ul><li>Competitive Compensation paired with a defined benefit pension plan.</li><li>Comprehensive Benefits with no waiting period. Your benefits begin on your first day.</li><li>Generous Time Off: Start with&nbsp;four weeks of vacation&nbsp;and&nbsp;three personal days.</li><li>Purpose-Driven Career Growth: Be part of a team where your work&nbsp;directly improves lives and protects the planet.</li></ul>Apply For This Role:Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that is not just meeting the standard but setting it. Apply Today and be the change you want to see in the world.Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.Second Harvest&nbsp;is committed to an inclusive and accessible recruitment and selection process. Please let us know if you require any accommodations.

Second Harvest

Partner Relations Coordinator

Arthritis Line Volunteer&nbsp;Position OverviewArthritis Line volunteer answers inquiries received through our nationwide arthritis information and support system and actively communicates crucial information and offers support to people affected by arthritis across Canada.&nbsp;&nbsp;Time CommitmentArthritis Line volunteers are asked to commit to one, 2-hour shift each week&nbsp;&nbsp;We ask for a minimum commitment of 6 months&nbsp; &nbsp;Bi-monthly Arthritis Line volunteer team meetings; occasional professional development sessions offered throughout the year&nbsp;Available Shifts (Eastern Time), as of November 19, 2025<ul><li>Monday: Anytime between 1:00 p.m. – 3:00 p.m.</li><li>Thursday: Anytime between 3:00 p.m. – 5:00 p.m.</li></ul>Key Areas of ResponsibilityProvide information and support to people affected by arthritis &nbsp;&nbsp;Support inquiries via phone, email and/or website chat&nbsp;&nbsp;Support callers who may feel emotional, overwhelmed or fearful&nbsp;&nbsp;Direct callers to the online tools and resources on the Arthritis Society Canada website&nbsp;&nbsp;Direct callers to local supports and resources&nbsp;&nbsp;Inform callers about upcoming education opportunities with Arthritis Society Canada&nbsp;&nbsp;Data entry related to interactions, tracking, and reporting/documentation&nbsp;Desired Skills &amp; AttributesPassionate about, and committed to, bettering the lives of those affected by arthritis&nbsp;&nbsp;Willingness to undertake training appropriate to the role, and learn about arthritis and Arthritis Society Canada’s resources&nbsp;&nbsp;Ability to work effectively with staff and other volunteers remotely&nbsp;&nbsp;Experience working and interacting with people&nbsp;&nbsp;Effective problem solving and decision-making skills&nbsp; &nbsp;Ability to adjust tone and voice depending on audience&nbsp; &nbsp;Lived experience or knowledge of arthritis is an asset&nbsp; &nbsp;Comfort and experience working with technology&nbsp; &nbsp;Experience and knowledge related to the impacts of arthritis is an asset, but not required&nbsp;Major ContactsAn Arthritis Society Canada Staff member will directly oversee this role&nbsp; &nbsp;People affected by arthritis, and people interested in learning more about arthritis and Arthritis Society Canada&nbsp;Other volunteers and Arthritis Society Canada staff&nbsp;Working EnvironmentThis position is remote, volunteers can participate where they have access to internet and a private environment.&nbsp;&nbsp;We thank all applicants for their interest in volunteering with Arthritis Society Canada, however, please be advised that not all candidates can be selected to join our volunteering program.

Arthritis Society Canada

Arthritis Line

Bingo Hall Gaming Volunteers Needed! (m/f/d), Toronto ON, Canada, Unpaid Volunteer Position.<h2>About us</h2>Liver Canada is dedicated to promoting liver health and providing support to individuals affected by liver disease. We work tirelessly to fund research, educate the public, and advocate for better healthcare policies.<h2>What you will do</h2><ul><li>Assist in organizing and running bingo games at our community events.</li><li>Engage with participants to ensure a fun and inclusive environment.</li><li>Help set up and clean up the event space.</li><li>Support the team in managing game materials and equipment.</li></ul><h2>What we are looking for</h2><ul><li>Required: Enthusiastic and friendly personality.</li><li>Required: Ability to work well in a team.</li><li>Optional: Previous experience in event volunteering.</li><li>Optional: Interest in community service and charity work.</li></ul><h2>Why join us?</h2><ul><li>Gain valuable volunteer experience in a supportive environment.</li><li>Meet new people and be part of a community-focused organization.</li><li>Contribute to a meaningful cause and make a difference.</li></ul><h2>Our Hiring process</h2><ul><li>Submit your application through our website.</li><li>Attend a brief interview with our volunteer coordinator.</li><li>Participate in a short orientation session.</li></ul><h2>Place of work / Location</h2><ul><li>Toronto, ON, Canada</li></ul><h2>How to apply for this job</h2>Apply to this job by carefully following the instructions in this job posting.

Canadian Liver Foundation

Bingo Hall Gaming Volunteers Needed!

About Surrey Place&nbsp;Surrey Place is a not-for-profit organization that helps people of all ages with autism- development and sensory-related concerns push the boundaries of what’s possible to achieve new victories. With a holistic circle of care approach, Surrey Place brings together caring clinicians, staff, valued partners and other experts to collaborate for the client’s best interests. The organization works with clients throughout their lives, creating inventive and innovative programs so they can keep building their skills, grow their self-confidence and make their sight even higher. Since 1962, Surrey Place has supported people with varied and complex needs in the Toronto region and more recently, Northwestern Ontario. Surrey Place is accredited with Exemplary Standing by Accreditation Canada through the healthcare program.Position Description&nbsp;The Community Pantry at Surrey Place provides free food and essential items for anyone in need, with no questions asked. Operating under the Wellness Program, the Pantry is supported by a committee of staff volunteers from across the agency. We are now seeking external volunteers to help keep the Pantry stocked, organized, and welcoming for all visitors to our downtown location.Volunteers assist clients and families during a two-hour weekly shift.&nbsp;This is a daytime commitment aligned with the Pantry’s working hours:<ul><li>Tuesdays: 2:00 PM–4:00 PM EST</li><li>Wednesdays: 10:00 AM–12:00 PM / 4:00 PM –6:00 PM EST</li><li>Thursdays: 10:00 AM–12:00 PM EST</li></ul>A minimum commitment of 3 to 6 months is required.As a Community Pantry Assistant Volunteer, you will play a key role in maintaining a warm and supportive environment. Responsibilities include opening and closing the Pantry, keeping shelves well-stocked and organized, and creating a respectful and inclusive space for all visitorsMain Responsibilities<ul><li>Restock shelves and ensure items are neatly arranged&nbsp;</li><li>Sorting and checking food donations for expiration dates and quality&nbsp;</li><li>Assist visitors in finding what they need and answer basic questions&nbsp;</li><li>Maintain a clean and organized pantry&nbsp;</li><li>Help with donation intake and inventory tracking&nbsp;</li><li>Promote a welcoming and inclusive environment&nbsp;</li><li>Follow health and safety guidelines for food handling</li></ul>Qualifications&nbsp;<ul><li>Friendly and compassionate individuals who want to support their community&nbsp;</li><li>Reliable and able to commit to at least two shifts per month&nbsp;</li><li>&nbsp;Able to lift light to moderate loads, including some bending and lifting&nbsp;</li><li>Comfortable interacting with diverse community members&nbsp;</li><li>Access to a vehicle is an asset but not required&nbsp;</li><li>Willing to commit to this role for a minimum of 3–6 months&nbsp;</li><li>Must be able to travel to the Surrey Place downtown location&nbsp;</li><li>Must be willing to undergo a vulnerable sector check as part of the volunteer onboarding process&nbsp;</li></ul>Why Volunteer with Surrey Place?&nbsp;<ul><li>Make a direct impact in fighting food insecurity&nbsp;&nbsp;</li><li>Connect with your community and meet new people&nbsp;&nbsp;</li><li>Practice customer service skills and verbal communication in English&nbsp;&nbsp;</li><li>Gain experience in the disability and healthcare sectors&nbsp;&nbsp;</li><li>Opportunities for mentorship&nbsp;</li></ul>Surrey Place values the diverse and intersectional identities of its staff, clients and families and regards equity and neurodiversity as fundamental at all levels of our organization. We are seeking applicants who embrace our values of equity, diversity, inclusion, and accessibility (EDIA). We encourage candidates from Indigenous and equity seeking groups such as those from Black and racialized communities, people with disabilities, women and 2SLGBTQ+.&nbsp;

Surrey Place

Community Pantry Assistant Volunteer 

Elevate Your Career and Impact at Second Harvest Position: Senior Foodraising Manager, AlbertaDepartment:&nbsp;Food Recovery &amp; PartnershipsReports to:&nbsp;Director, National Foodraising Status:&nbsp;Permanent Full-TimeSalary Range:&nbsp;$75,000- 85,000 Per Annum Plus BenefitsLocation:&nbsp;Remote work. Must be based in Calgary Metropolitan AreaTime Required in the field:&nbsp;60% (approximate)Posting Date:&nbsp;November 2025The Opportunity Awaits—Where Passion Meets Impact!Second Harvest is Canada’s largest food rescue organization and the expert in perishable food recovery. We rescue surplus, unsold food from across the supply chain and redistribute it to non-profits across the country to feed communities. Demonstrating our values of community, environment, integrity and collaboration, we strive for No Waste. No Hunger.The RoleThe Senior Foodraising Manager, Alberta will champion our mission to rescue surplus food by forging creating strategic alliances with&nbsp;&nbsp;strong partnerships with&nbsp;Alberta’s food businesses. In this role, you will drive our innovative approach to food rescue to acquire and retain a diversified food donor network with an emphasis on high-impact food businesses that can provide substantial volumes of surplus food.&nbsp;Success means cultivating and retaining high-volume&nbsp;food&nbsp;donors and ensuring rescued food flows seamlessly into our charitable network&nbsp;.&nbsp;Regular travel across thewithinprovince of Alberta and close collaboration with our operations and&nbsp;logistics&nbsp;&nbsp;operations and logistics&nbsp;teams is required to ensure a seamless flow of rescued food into our non-profit network.deliver operational excellence.&nbsp;Combine your sales acumen with purpose-driven leadership to make a tangible difference.Your Impact<ul><li>Expand Our Network: Identify and engage potential food donors through proactive networking, cold calls, and dynamic presentations to turn leads into lasting partnerships.</li><li>Boost Donation Quality: Recruit and re-energize both existing and lapsed donors, ensuring a consistent supply of high-quality surplus food. </li><li>Drive Operational Excellence: Collaborate with cross-functional teams to optimize donation processes and support impactful, large-volume food rescue initiatives.</li><li>Enhance Supply Assurance: Optimize rescued food delivery by leveraging our in-house and third-party fleets alongside the Second Harvest Food Rescue App, ensuring seamless end-to-end movement between donors and non-profit network.</li><li>Innovate and Adapt: Monitor outreach success, gather donor feedback, and fine-tune strategies to maximize community impact.</li></ul>Who You Are<ul><li>Entrepreneurial &amp; Ambitious: You seize initiative, transforming challenges into opportunities with innovative, resourceful solutions.</li><li>Strategic Networker: You excel at forging robust connections, converting every lead into a lasting partnership through dynamic engagement.</li><li>Food Industry Expert: Backed by proven success in the food or Agrifood sector, your keen market insights fuel impactful results.</li><li>Client Champion: You are passionately committed to creating unparalleled donor experiences, ensuring every interaction is impactful and memorable.</li><li>Resilient Collaborator: Under pressure, you remain composed and positive, thriving in cross-functional teams while driving collective success.</li><li>Independent &amp; Flexible: Based in in the Calgary Metropolitan area, you are a self-starter with a valid Class 5 driver’s license, access to a reliable vehicle and the readiness to travel across Alberta and to other regions of Canada.</li></ul>What We Offer<ul><li>A competitive salary paired with&nbsp;a defined benefit employer-matching pension plan.</li><li>Generous paid time-off package starting at four weeks’ vacation and three personal days.</li><li>A robust benefits package including comprehensive health and dental coverage, vision care, paramedical, health care spending account, disability leave and life insurance.</li><li>Employee and family assistance program.</li><li>Education and professional development reimbursement.</li><li>Flexible work hours and a commitment to work-life balance. </li><li>Professional growth in a role that makes a real difference.</li></ul>Apply Today Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that is not just meeting the standard but setting it.&nbsp;To apply, submit your cover letter and resume using the <a href="https://job-boards.greenhouse.io/secondharvest" target="_blank">online portal</a>. Consideration of applications will begin immediately and continue until the position is filled. Only electronic applications will be accepted.Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.Second Harvest is committed to an inclusive and accessible recruitment and selection process. Please let us know if you require any accommodations.

Senior Foodraising Manager, Alberta

You’ll be wrapping gifts in exchange for donations. While detailed instructions will be provided on-site, your main responsibilities will include:<ul><li>Accepting donations from shoppers</li><li>Recording key information to help us track each gift</li><li>Ensuring wrapped gifts are returned to the correct donor</li></ul>Shifts require the ability to stand for the duration of your shift and a cheerful holiday spirit! Event takes place at Kildonan Place in Winnipeg. Shifts are approx. 2 hours and go from morning to evening. See them all here: <a href="https://cfvolunteer.rosterfy.ca/event/4AQEi6VCQfxEmknK0rbsmaK92xQUSC" target="_blank">https://cfvolunteer.rosterfy.ca/event/4AQEi6VCQfxEmknK0rbsmaK92xQUSC</a>

Cystic Fibrosis Canada/Fibrose kystique Canada

Winnipeg Wrapping For A Cure

Impact&nbsp;Starts&nbsp;at&nbsp;UNICEF&nbsp;CanadaJOIN&nbsp;OUR&nbsp;TEAM&nbsp;AS&nbsp;BILINGUAL DONOR ENGAGEMENT OFFICERAre&nbsp;you&nbsp;looking to&nbsp;use&nbsp;your knowledge, skills&nbsp;and talents&nbsp;to&nbsp;make&nbsp;a direct impact on the lives of children?Consider joining UNICEF Canada&nbsp;– one of Canada’s most respected and historic&nbsp;charities&nbsp;–&nbsp;and&nbsp;be&nbsp;part&nbsp;of&nbsp;a&nbsp;high-impact,&nbsp;mission-driven&nbsp;team&nbsp;working across Canada and globally to create a better world for children.UNICEF Canada&nbsp;is&nbsp;seeking to&nbsp;recruit&nbsp;a&nbsp;talented and&nbsp;high-performing&nbsp;individual in the role of Bilingual Donor Engagement Officer.Position&nbsp;DetailsPosition&nbsp;TitleBilingual Donor Engagement OfficerEmployment&nbsp;Type:Full-time Contract (12 month)Reports&nbsp;to:Manager,&nbsp;Donor EngagementDirect&nbsp;Reports:NoneSalary Range:$50,700&nbsp;to&nbsp;$51,700&nbsp;annually&nbsp;and&nbsp;3&nbsp;weeks paid&nbsp;vacationWork&nbsp;Location:Toronto&nbsp;Work&nbsp;Environment:In-person position; 5 days a week.Position&nbsp;DescriptionThe Bilingual Donor Engagement Officer plays a vital role in inspiring and supporting UNICEF’s supporters through dynamic communication and meaningful engagement. This position is key to fostering supporter confidence in the UNICEF brand, enhancing satisfaction through responsive and thoughtful interactions, and cultivating long-term loyalty by delivering exceptional customer service. Additionally, the role provides reception support at the Toronto Office.ResponsibilitiesCustomer Service (65%)<ul><li>Perform inbound and outbound calls, ensuring timely and effective First Call Resolution</li><li>Communicate UNICEF’s mission and values clearly and consistently through both verbal and written channels</li><li>Greet and assist visitors while providing front-desk reception support at the Toronto Office</li><li>Respond to supporter inquiries and process in-person donations</li><li>Identify and leverage opportunities to cross-promote UNICEF programs and initiatives</li><li>Handle donor and supporter correspondence via mail and email with professionalism and care</li><li>Contribute to acquisition and retention campaigns through strategic cross-promotion and upselling</li><li>Strengthen partnerships by informing supporters about current campaigns and promotional efforts</li><li>Direct inquiries to the appropriate UNICEF departments or staff members</li><li>Support donor stewardship through timely follow-up communications and engagement</li></ul>Data Entry/Processing (20%)<ul><li>Address donor and supporter inquiries related to tax receipts, donation transactions, order status, address updates, and modifications to monthly contributions</li><li>Process donations promptly and with a high degree of accuracy</li><li>Perform general administrative tasks as assigned to support departmental operations</li><li>Propose, implement, and communicate process improvements to enhance donor administration and service delivery</li></ul>Administrative Support (15%)<ul><li>Administrative support as required</li></ul>Qualifications<ul><li>Secondary School Diploma</li><li>Minimum 3 years of previous call center / customer service experience. </li><li>Previous experience with loyalty and retention techniques</li><li>MS Office (Word, Excel, PowerPoint, Outlook), Raiser’s Edge</li><li>Excellent verbal and written communication skills in both English and French </li><li>Excellent at multi-tasking and thrives in a fast-paced environment</li><li>Strong time management skills</li><li>Must be able to draft formal business correspondence and accurately enter information in various databases. </li><li>Effective Listening Skills</li><li>Proactive ability to solve problems and effectively provide donors with customized solutions&nbsp;</li></ul>An&nbsp;Employer&nbsp;of&nbsp;Choice: What&nbsp;We&nbsp;OfferUNICEF Canada&nbsp;is&nbsp;where&nbsp;diverse&nbsp;talent and&nbsp;passion&nbsp;come&nbsp;together&nbsp;to&nbsp;create&nbsp;extraordinary&nbsp;impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high impact.Members of&nbsp;the&nbsp;UNICEF&nbsp;Canada&nbsp;team&nbsp;have&nbsp;access to&nbsp;the&nbsp;following&nbsp;employee&nbsp;benefits:A&nbsp;COMMITMENT&nbsp;TO WELLNESS<ul><li>Minimum&nbsp;3&nbsp;weeks&nbsp;of&nbsp;annual&nbsp;vacation&nbsp;(increases&nbsp;with&nbsp;timeserved)&nbsp;and&nbsp;1&nbsp;additional&nbsp;day&nbsp;per&nbsp;year&nbsp;of&nbsp;service (max 30)</li><li>10&nbsp;paid sick days and&nbsp;2&nbsp;personal&nbsp;days</li><li>9&nbsp;to&nbsp;11&nbsp;employee&nbsp;wellness&nbsp;days&nbsp;–&nbsp;an&nbsp;additional&nbsp;series&nbsp;of&nbsp;pre-set&nbsp;days&nbsp;off,&nbsp;givenannually&nbsp;to&nbsp;further extend long weekends</li><li>Discounted&nbsp;rate for&nbsp;a GoodLife&nbsp;gym membership</li><li>Access&nbsp;to&nbsp;an&nbsp;Employee&nbsp;and&nbsp;Family&nbsp;Assistance&nbsp;Program</li></ul>A&nbsp;CULTURE&nbsp;OF&nbsp;LEARNING AND GROWTH<ul><li>Access&nbsp;to&nbsp;a&nbsp;comprehensive&nbsp;global&nbsp;learning&nbsp;platform&nbsp;with&nbsp;over&nbsp;1600&nbsp;courses,&nbsp;webinars and&nbsp;resources</li><li>Internal&nbsp;leadership&nbsp;development,&nbsp;training, and&nbsp;mentorship&nbsp;programs&nbsp;thatintegrate&nbsp;Anti-Racism&nbsp;and diversity, equity and inclusion principles</li><li>Opportunities&nbsp;to&nbsp;access&nbsp;both local and&nbsp;global&nbsp;stretch&nbsp;assignments</li></ul>AN INCLUSIVE AND PURPOSE-DRIVEN &nbsp;WORKPLACE<ul><li>Centrally&nbsp;located head&nbsp;office&nbsp;in&nbsp;mid-town&nbsp;Toronto&nbsp;with&nbsp;satellite&nbsp;officesin&nbsp;Calgary and&nbsp;Montreal</li><li>Easily&nbsp;accessed&nbsp;by&nbsp;public&nbsp;transit&nbsp;and&nbsp;a&nbsp;short walk&nbsp;from&nbsp;several&nbsp;parking&nbsp;locations</li><li>Inclusive and&nbsp;accessible&nbsp;co-working&nbsp;and&nbsp;meeting&nbsp;spaces&nbsp;designed&nbsp;to&nbsp;foster&nbsp;purposeat&nbsp;every&nbsp;turnand accommodate the diverse needs of employees</li></ul>A&nbsp;CHANCE&nbsp;TO&nbsp;DO MEANINGFUL AND LIFE-CHANGING&nbsp;WORK<ul><li>Under&nbsp;the&nbsp;leadership&nbsp;of&nbsp;a&nbsp;dynamic,&nbsp;accomplished,&nbsp;and&nbsp;experienced&nbsp;executive&nbsp;leadership&nbsp;team,you’ll be&nbsp;part&nbsp;of&nbsp;a&nbsp;diverse and&nbsp;talented&nbsp;Canada team&nbsp;committed&nbsp;to&nbsp;creating&nbsp;meaningful&nbsp;impact&nbsp;while&nbsp;fostering an inclusive and supportive work environment.</li><li>You’ll&nbsp;join&nbsp;a&nbsp;global UNICEF&nbsp;family&nbsp;with&nbsp;a&nbsp;shared commitment&nbsp;to&nbsp;impact the&nbsp;lives&nbsp;of&nbsp;children</li></ul>Our&nbsp;Commitment&nbsp;to&nbsp;Inclusive&nbsp;Workplaces&nbsp;and&nbsp;RecruitmentUNICEF Canada&nbsp;is&nbsp;an&nbsp;inclusive&nbsp;workplace&nbsp;and&nbsp;is&nbsp;committed to&nbsp;championing&nbsp;diversity,&nbsp;equity,&nbsp;inclusion&nbsp;and accessibility. Requests for accommodation can be made at any stage of the recruitment process. At&nbsp;UNICEF&nbsp;Canada WE &nbsp;we&nbsp;strongly believe in&nbsp;personal&nbsp;connections&nbsp;and&nbsp;our&nbsp;hiring process&nbsp;is&nbsp;entirely human- driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.How to&nbsp;ApplyPlease&nbsp;submit&nbsp;your&nbsp;resume&nbsp;and&nbsp;cover&nbsp;letteras&nbsp;one&nbsp;document&nbsp;to&nbsp;<a href="mailto:careers@unicef.ca" target="_blank">careers@unicef.ca</a>&nbsp;by&nbsp;Tuesday, November 25, 2025.&nbsp;Please include your salary expectations in your cover email and reference Bilingual Donor Engagement Officer (Toronto) in the subject heading.UNICEF Canada&nbsp;thanks&nbsp;all&nbsp;applicants&nbsp;for&nbsp;their&nbsp;interest in&nbsp;this&nbsp;opportunity,&nbsp;however,&nbsp;only&nbsp;those&nbsp;selected&nbsp;for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).&nbsp;

UNICEF Canada / UNICEF Canada

Bilingual Donor Engagement Officer

Are you passionate about food waste prevention and its impact on our climate? Do you love the buzz of a great event?Second Harvest will be the proud sponsor of the Edmonton Oilers 50/50 at the game against the Boston Bruins on December 31, 2025. We are seeking reliable and enthusiastic volunteers to promote the sale of tickets during the hockey game. We invite you to ring in the new year with us while we help raise funds for Second Harvest and food rescue!Date: December 31, 2025Shift Time: 4:30pm-10:30pm MST&nbsp; Must be able to sell until 15 minutes after the game has ended Breaks will be providedLocation: Rogers Place – 10220 104 Ave NW, Edmonton AB &nbsp;Volunteers Needed: 30-40Age Minimum: 18 years old, no minors can be volunteers or accompany an adult who is selling 50/50 ticketsQualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Ability to speak clearly and confidently with game attendees and answer questions •&nbsp;&nbsp;&nbsp;&nbsp;Possess a friendly, approachable demeanor with a focus on sales and polite customer service •&nbsp;&nbsp;&nbsp;&nbsp;Must be responsible, punctual and reliable Requirements: •&nbsp;&nbsp;&nbsp;&nbsp;Must be able to stand for an extended period of time and able to move around the arena, as needed •&nbsp;&nbsp;&nbsp;&nbsp;Must be comfortable operating point of sale machines and/or instructing buyers on how to purchase tickets online (training provided) •&nbsp;&nbsp;&nbsp;&nbsp;Must follow all Second Harvest and event protocols/procedures&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Must be available for the entire volunteer shiftTraining: Virtual Second Harvest volunteer orientation session and additional training will be provided on-site.To Apply: Please contact <a href="mailto:volunteer@secondharvest.ca" target="_blank">volunteer@secondharvest.ca</a> to show your interest in the 50/50 Ticket Seller position, or complete the volunteer application form here: <a href="https://www.secondharvest.ca/form/volunteer-form" target="_blank">https://www.secondharvest.ca/form/volunteer-form</a>

13 Call Centre / Customer Service Jobs