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Impact Starts at UNICEF Canada&nbsp;JOIN OUR TEAM AS A DONOR ENGAGEMENT OFFICER (BILINGUAL)&nbsp;&nbsp;Are you service &amp; solution oriented, a great communicator, and want to help bring UNICEF’s mission to life every day?&nbsp;Consider joining UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-impact, mission-driven team working across Canada and globally to create a better world for children. &nbsp;We’re seeking a talented customer-centric individual in the role of Donor Engagement Officer (Bilingual)&nbsp;Position Details&nbsp;Position Title:&nbsp;Donor Engagement Officer (Bilingual)&nbsp;Employment Type:&nbsp;Full-time Contract (12 month) – Vacant Role&nbsp;Reports to:&nbsp;Manager, Donor Engagement&nbsp;Direct Reports:&nbsp;None&nbsp;Salary Range:&nbsp;$50,700 to $51,700 annually and 3 weeks paid vacation &amp; benefits&nbsp;Work Location:&nbsp;Toronto&nbsp;&nbsp;Work Environment:&nbsp;In-person position; 5 days a week (Monday to Friday)&nbsp;Why UNICEF &amp; UNICEF Canada?&nbsp;<a href="https://www.unicef.org/" target="_blank">UNICEF</a> is the world’s most powerful force for children. Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. Protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines. Before, during and after emergencies, we’re on the ground with life-saving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever.&nbsp;<a href="https://www.unicef.ca/en" target="_blank">UNICEF Canada</a> is one of 32 National Committees (NatComms) located in high-income countries around the world. Our team exists to fundraise for UNICEF’s highest priorities and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.&nbsp;&nbsp;As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, be part of this next phase of impact!&nbsp;Position Description&nbsp;The Donor Engagement Officer (Bilingual) plays a key role in connecting supporters to UNICEF’s mission through dynamic communication, high-quality service, and meaningful engagement.&nbsp;&nbsp;&nbsp;As a first point of contact for UNICEF Canada’s donors and supporters, this role responds to questions and inquiries by phone and email, helping build trust in the UNICEF brand by delivering responsive, high-quality supporter experiences, strengthening relationships, and inspiring long-term loyalty.&nbsp;&nbsp;&nbsp;In addition, the position provides front-desk reception support at UNICEF Canada’s Toronto office and administrative support to the UNICEF Canada team as needed.&nbsp;Responsibilities&nbsp;Customer Service (65%)&nbsp;Be the friendly first point of contact for supporters and donors through inbound and outbound calls, resolving most questions on the first call&nbsp;Communicate UNICEF’s vision, mission &amp;values in a clear, compelling way, both verbally &amp; in writing&nbsp;Welcome visitors and provide front-desk reception support at the Toronto office&nbsp;Respond to supporter questions and process in-person donations with care and efficiency&nbsp;Spot opportunities to introduce supporters to other UNICEF programs and ways to get involved&nbsp;Manage donor and supporter correspondence by email and mail with professionalism and empathy&nbsp;Support acquisition and retention efforts by confidently cross-promoting campaigns and initiatives&nbsp;Build strong supporter relationships by keeping them informed about current appeals and promotions&nbsp;Route inquiries to the right UNICEF teams to ensure timely follow-up&nbsp;Contribute to donor stewardship through thoughtful, timely follow-up and engagement&nbsp;Data Entry &amp; Processing (20%)&nbsp;Respond to donor and supporter requests related to tax receipts, donations, orders, address changes, and monthly gift updates&nbsp;Process donations accurately and on time, ensuring records are complete and reliable&nbsp;Complete general administrative tasks to support smooth day-to-day operations&nbsp;Identify, suggest, and help implement process improvements to strengthen donor service and administration&nbsp;Administrative Support (15%)&nbsp;Administrative support as required&nbsp;Qualifications&nbsp;Ability to deliver positive, solutions-focused customer service in a high-volume contact environment&nbsp;Demonstrated experience using loyalty and retention techniques to build long-term relationships&nbsp;Strong working knowledge of MS Office (Word, Excel, PowerPoint, Outlook); experience with Raiser’s Edge is an asset&nbsp;Clear, confident communicator with excellent verbal and written skills in both English and French&nbsp;Proven ability to manage multiple priorities while remaining calm, accurate, and responsive&nbsp;Strong organizational and time-management skills, with close attention to detail&nbsp;Ability to draft clear, professional correspondence &amp; accurately manage information across multiple systems&nbsp;Active listener who seeks to understand supporter needs and respond with empathy and care&nbsp;Proactive problem-solver who takes initiative and offers tailored solutions that strengthen donor relationships&nbsp;An Employer of Choice: What We Offer&nbsp;UNICEF Canada is where diverse talent and passion come together to create extraordinary impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high impact.&nbsp;Members of the UNICEF Canada team have access to the following employee benefits:&nbsp;A ROBUST COMPENSATION PACKAGE&nbsp;Extended Health/Dental benefits, Healthcare Spending Account, and Wellness Account&nbsp;Life, AD&amp;D, &amp; limited Long-Term disability insurance coverage&nbsp;Access to an Employee and Family Assistance Program&nbsp;A COMMITMENT TO WELLNESS&nbsp;Fixed hybrid work environment to balance connection and collaboration with the work-life integration needs of our team&nbsp;Minimum 3 weeks of annual vacation (increases with time served) &amp; 1 additional day per year of service (max 30)&nbsp;10 paid sick days &amp; 2 personal days&nbsp;9 to 11 employee wellness days – an additional series of pre-set days off, given annually to further extend long weekends&nbsp;Discounted rate for a GoodLife gym membership&nbsp;Access to an Employee and Family Assistance Program&nbsp;A CULTURE OF LEARNING &amp; GROWTH&nbsp;Access to a comprehensive global learning platform with over 1600 courses, webinars &amp; resources&nbsp;Internal leadership development, training, &amp; mentorship programs that integrate Anti-Racism and diversity, equity and inclusion principles&nbsp;Opportunities to access both local &amp; global stretch assignments&nbsp;AN INCLUSIVE &amp; PURPOSE-DRIVEN WORKPLACE&nbsp;Centrally located head office in mid-town Toronto with satellite offices in Calgary &amp; Montreal&nbsp;Easily accessed by public transit and a short walk from several parking locations&nbsp;Inclusive &amp; accessible co-working and meeting spaces designed to foster purpose at every turn and accommodate the diverse needs of employees&nbsp;A CHANCE TO DO MEANINGFUL &amp; LIFE-CHANGING WORK&nbsp;Under the leadership of a dynamic, accomplished, and experienced executive leadership team, you’ll be part of a diverse &amp; talented Canada team committed to creating meaningful impact while fostering an inclusive and supportive work environment.&nbsp;You’ll join a global UNICEF family with a shared commitment to impact the lives of children&nbsp;Our Commitment to Inclusive Workplaces and Recruitment&nbsp;UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and accessibility. Requests for accommodation can be made at any stage of the recruitment process.&nbsp;At UNICEF Canada, we believe strongly in personal connections and our hiring process is entirely human- driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.&nbsp;How to Apply&nbsp;Please submit your resume and cover letter as one document to <a href="mailto:careers@unicef.ca" target="_blank">careers@unicef.ca</a> by Friday, January 23, 2026. Please reference Donor Engagement Officer (Bilingual) in the subject heading.&nbsp;UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).&nbsp;

UNICEF Canada / UNICEF Canada

Donor Engagement Officer (Bilingual)

This role supports TWC’s mission of promoting peaceful coexistence between people and wildlife. Interns are trained to respond to wildlife-related calls from the public, gaining experience in effective communication, strategic thinking, and problem-solving while helping community members navigate wildlife concerns and emergencies.Interns also work closely with the education team, assisting with outreach and education programs. Responsibilities include attending community events, helping present educational programs, and sharing the work of TWC with children, youth, and adults to increase understanding of and respect for wildlife in our community. This role helps interns build public speaking and presentation skills.Additional responsibilities include assisting with the care of our ambassador animal Hotdog, the snapping turtle. Interns may also have the opportunity to help develop educational materials, as time and program needs allow.This internship offers hands-on experience for individuals interested in wildlife rehabilitation, environmental education, and fostering positive human–wildlife relationships.&nbsp;DetailsLocation:&nbsp;Downsview Park and event locations across the GTAInternship sessions: May 3rd – August 22nd (Interns must be available May 3rd through May 16th for training).Commitment:Four 8-hour shifts per week. Must have flexible schedule and be available evenings, weekends and holidays as needed. Preference will be given to those who can make this commitment and they will be offered additional learning opportunities. Hours can be flexible to accommodate school or work.Qualifications:<ul><li>Minimum 18 years of age</li><li>Current tetanus vaccine (within the last 10 years)</li><li>Access to a reliable personal vehicle and the ability to transport education materials to and from outreach locations across the Greater Toronto Area (Mileage will be reimbursed)</li><li>Preference will be given to those currently enrolled in, planning to enter, or recently graduated from a post-secondary program related to education, environment studies, conservation, wildlife or a related field.</li><li>Strong communicator who enjoys speaking with people, is comfortable having respectful but sometimes difficult conversations, and demonstrates a strong willingness to learn in an ongoing training and mentorship-based position.</li><li>Strong attention to detail, with the ability to accurately enter and manage information in databases, and to consistently follow organizational messaging, protocols, and advice.</li><li>Must be able to lift and carry materials that may weigh up to 25 lbs.</li><li>Will be required to complete and pass a Vulnerable Sector Check prior to start date</li></ul>&nbsp;Please note that the internships are&nbsp;unpaid&nbsp;positions. TWC is committed to providing training and hands-on experience for all of our interns so that you will gain skills and knowledge during your internship.Accountabilities:<ul><li>Ensure a positive, professional, and safe working environment at all times; with a focus on both human and animal safety</li><li>Engaging in learning opportunities provided</li><li>Respond to emergency calls on the wildlife hotline, providing accurate advice to callers.</li><li>Engage with children, youth and adults at education events which may include facilitating games/workshops/activity stations, presenting or providing information.</li><li>Develop and maintain educational materials as need arises and as time allows.</li><li>Prepare, restock, clean and organize education materials for events and education sessions.</li><li>Handle, clean and provide care to TWC’s wild ambassador “Hotdog” the snapping turtle, following proper safety and care procedures.</li></ul>Competencies:<ul><li>Strong interpersonal skills and ability to work collaboratively within a team</li><li>Motivated self-starter, with ability to prioritize</li><li>Flexible and adaptable to changing and dynamic work environment</li><li>Strong work ethic and desire to learn</li><li>Excellent communication skills; must be proficient in verbal and written English</li></ul>To apply:&nbsp;Please submit an online application&nbsp;<a href="https://app.betterimpact.com/Application?OrganizationGuid=cf7b5214-aa4d-457b-bee3-176d66c9c8d6&amp;ApplicationFormNumber=2" target="_blank">HERE</a>. You will need to submit a resume, cover letter, and references upon request. Due to the anticipated volume of applications, only those we wish to consider for an interview will be contacted.DEADLINE:&nbsp;February 1st, 2026

Toronto Wildlife Centre

Volunteer Wildlife Hotline and Education Internship (16 weeks)

Are You 15–30 and Looking for Volunteer Experience? Join the B.E.S.T. Program!Casa Foundation for International Development is now accepting youth applicants for Cohorts Four &amp; Five of the B.E.S.T. Program (Build Empowered and Skilled Tomorrow)—a free, federally funded initiative supported by Canada Service Corps.Registration is now open! Register Here: <a href="https://www.surveymonkey.com/r/BESTRegistration" target="_blank">https://www.surveymonkey.com/r/BESTRegistration</a>What You Get: ✅ Volunteer placement with an organization ✅ Pre-placement skills training&nbsp; ✅ Ongoing mentorship and support ✅ Flexible schedules to fit your availability Gain Experience in Roles Like: – Administrative Assistant – Program Support – Digital Marketing – Plus Many More Career Pathways!Open to youth living in the Greater Toronto Area (Peel, Durham, York, Halton, &amp; Hamilton), aged 15 to 30Want to learn more? <a href="https://linktr.ee/JoinBEST" target="_blank">https://linktr.ee/JoinBEST</a> Email: <a href="mailto:Educator@casafoundation.ca" target="_blank">Educator@casafoundation.ca</a>Don’t miss your chance to be part of something incredible. Apply today and build your BEST future!

B.E.S.T Program

Youth Volunteer Opportunities

Various Policy and Delivery roles &nbsp;Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Remote or In OfficeReports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Program Manager / DirectorDivision / Cluster:&nbsp;&nbsp;&nbsp;&nbsp; Population Health &amp; Delivery Policy, Maureen E. Campisano Integrated Service Delivery, Organization Shared ServicesRole type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Volunteer&nbsp;Position Summary:Are you passionate about patients with multiple long term health conditions? Do you want to see a care system where patients with complex needs have one coordinated point of contact for support across all Ministries, Agencies and providers? If so, come join Valued Connections Healthcare.&nbsp;Valued Connections Healthcare is looking for a number of team members across Client Contact Services, Community Education, Program Design, Business Services, IT, Procurement and Finance.&nbsp;&nbsp;Key Responsibilities:Business Services or Finance Advisors<ul><li>The Business Advisors provide direct support to senior management and the operating teams in their area of expertise, Business Advisors support one of the following units - for example<ul><li>Procurement:<ul><li>Provide end-to-end procurement support to front line through request, purchase order issuance, vendor relationship management and quote management.&nbsp;</li><li>Design and support the procurement policy, processes and standardization of methods.&nbsp;</li></ul></li></ul></li></ul>&nbsp;<ul><li>Finance:<ul><li>Provide Operational and Administrative Fiscal Support, including payment coding, payables, receivables, expenses, internal audit and cash management activities</li><li>Support the design, management, training and implementation of agency-wide finance practices and controls.&nbsp;</li></ul></li></ul>&nbsp;<ul><li>IT:<ul><li>Provide Service Desk Support including password rests, activations, hardware issues, hardware upgrades and system updates</li><li>Working with procurement support the planning, implementation and go live of new tech within the organization working to modernize service delivery.</li></ul></li></ul>&nbsp;Program Advisor&nbsp;<ul><li>Owns the end to end process for design, development, creation and training of our Community Education Series including webinars, seminars, workshops, outreach materials, information sheets and other educational programs.</li><li>Supports the policy and delivery design for Service Delivery, including creating forms, handbooks, materials, working with Customer Experience to improve processes and more.&nbsp;</li></ul>&nbsp;Workshop Facilitator, Regional&nbsp;Using the standard approaches, plan, deliver and coordinate the delivery of webinars, seminars and workshops in your local community. Hamilton and Toronto preferred.&nbsp;Customer Service AgentSupport routine client questions including intake, registration, resource orders, and information updates.&nbsp;

Valued Connections Healthcare

Various Policy and Delivery Roles

Role: Outreach Coordinator-RemoteThe Outreach Coordinator (OC) supports the Administrative and Project Coordinator and Executive Director (ED) meet partnership objectives. The Outreach Coordinators will perform community outreach responsibilities on behalf of Common Compass. Their job is to maintain relationships with key contacts to coordinate new program information and fundraisers or other community programs. This includes making phone calls to potential school partners, potential donors and other partners and collaborators at Common Compass. Throughout the day, they reach out to members of the community to discuss program details by making phone calls and sending emails.Ingredients for Success✔ &nbsp;Communication skills: Both verbal and in writing to inform and persuade donors, schools and people in thecommunity of the organization’s purpose. o Comfortable with making cold calls and speaking with new people while relaying information in a kindand positive way. o Ability to speak and write in a professional tone.✔ &nbsp;Desire to connect with people: As the Outreach Coordinator, your main responsibility will be to communicatewith people whether it be through writing or over the phone. It’s important that you enjoy connecting withothers, and thrive in an environment where communication is your primary focus.✔ &nbsp;Project management skills: Ability to manage several different projects at once, and remain organized acrossprojects.✔ &nbsp;Open to learning: There may be tasks that you’re not familiar with, and that’s okay! We are looking for someone who is open to try new things, and grow in this roleHours/ LocationThis volunteer position is entirely remote. The applicant must be able to commit to volunteering;+ &nbsp;7-10 hours per week (at least 6 month commitment)+ &nbsp;Be available for at least 3 hours weekdays between 9 am and 3 pm

Common Compass

Outreach Volunteer

General Office Volunteer - High Intensity (remote) Organization: Right to Live Canada Right to Live Canada | 30+ hrs/week | Volunteer Position------ The Mission Canada is currently facing a human rights crisis of international consequence: poverty-driven disability euthanasia (MAiD). Individuals, blocked by state-enforced poverty, are choosing to end their lives with state assistance due to being unable to access essentials such as medical procedures, supportive housing, or even food. This systemic failure has triggered a United Nations investigation, criticism from the Canadian Human Rights Commission, and global condemnation.Right to Live Canada is engineering the only viable, system-level alternative to this crisis -- Social Brokerage. By creating a pipeline between sources of raw capital and specific one-time support plans ("Stability Mandates") for individuals in the process of applying for MAiD, the organization creates the "viable alternative" that the system itself mandates its assessors to find but does not currently provide. This represents the world's first market-based solution to poverty-driven euthanasia and the creation of a social impact credit system which exchanges philanthropic capital for verified, life-affirming outcomes, akin to carbon credits.Right to Live Canada is currently pre-pilot.------ The Opportunity Right to Live Canada is a start-up non-profit solving economic euthanasia. We are in need of high intensity, committed volunteers who are ready and willing to put in the hard work to &nbsp;advance our work. This means a volunteer load of 30+ hours per week, for a duration up to the volunteer. The only common skill requirement is the ability to work in a remote office environment (Slack, Google Workspace). We will assign you a relevant role based on your resume and skill background.This opportunity would be ideal for those who have the opportunity for sufficient availability (summer break, unemployment, retired, etc) and want utilize their time in an impactful and meaningful way. The high hours and thus intensity commitment per week allows us to fill some work needs that require a single dedicated volunteer on a given, time-intensive, urgent task.Please note that only candidates with backgrounds in need for our internal open roles will be contacted.

Right to Live Canada

General Office Volunteers - High Intensity (remote)

Create Lasting Change with Al Mustafa Canada!Al Mustafa Canada is a registered charity committed to uplifting vulnerable communities across 25 countries. Through our global humanitarian programs, including healthcare, sight restoration, clean water, education, orphan support, food distribution, and emergency &amp; disaster relief, we work to empower families and transform lives with dignity and compassion.We are currently seeking dedicated volunteers who want to make a meaningful impact and be part of positive change in our communities and beyond.Volunteer Opportunities Include: - Donor Outreach Caller - Fundraising Volunteer - Community Food Bank Volunteer (Our food bank is located at 205 N Service Rd, Mississauga, ON L5A 1A4) - Volunteer Grant Writer - And more!Whether you’re looking to give back, gain valuable experience, or support causes that truly matter, there’s a place for you at Al Mustafa Canada.What We Provide:&nbsp; - Full training and direct support from a supervisor - A welcoming, mission-driven environment - An opportunity to gain hands-on experience in donor relations, fundraising, and professional communication - Volunteer hours, Volunteer certificate and references (upon request) - Opportunity to make a meaningful global impactTime Commitment:&nbsp; - Flexible schedulingJoin us. Serve with purpose. Help create lasting change.&nbsp;Sign up to volunteer today: <a href="https://www.almustafacanada.org/become-a-volunteer/" target="_blank">https://www.almustafacanada.org/become-a-volunteer/</a>Have questions? Email: <a href="mailto:info@almustafacanada.org" target="_blank">info@almustafacanada.org</a> or call 844-949-4726To learn more about Al Mustafa Canada, visit: <a href="http://www.almustafacanada.org" target="_blank">www.almustafacanada.org</a>Follow us on social media @almustafacanada (Facebook, Instagram, and You Tube)

Al Mustafa Canada

Create Lasting Change with Al Mustafa Canada! Volunteers Needed | Flexible Roles | No Experience Required

Are you passionate about promoting responsible pet care practices? Do you believe in the power of education to prevent future issues and enhance the well-being of pets and their families? Progressive Animal Welfare Services (PAWS) is seeking a dynamic and enthusiastic individual to join our Program Application Team. This is an incredible opportunity to connect with your community and help create a brighter future for animal companions and those who love them.Summary:&nbsp;We are currently seeking compassionate, responsive, detail-oriented Program Application Coordinators who genuinely care about animal welfare and serve as the front-line service representatives in handling application requests from people who need help. Key responsibilities include managing incoming applications and communications and providing timely, empathetic responses to applicant inquiries. This role also focuses on supporting our mission to keep families and pets together during crises, while promoting the well-being of vulnerable animals and their owners.&nbsp;The ideal candidate will be organized, and resilient, with customer service or social services experience. Excellent time management and communication skills along with the ability to handle high email volumes with clarity and empathy are essential. This role requires someone who can work independently and as part of a team, maintaining strong emotional boundaries while making decisions for the applications. Familiarity with the local Southwest Ontario area is preferred. A commitment of 5 hours per week (Min 1 shift per week), with flexibility for some daytime, evening, and occasional weekend availability to provide timely support is required.&nbsp;Description:&nbsp;About us:Progressive Animal Welfare Services (PAWS) Canada is a non-profit organization committed to enhancing the lives of animals across the country. Our mission is to protect, advocate for, and care for pets in need, focusing on rescue, rehabilitation, and rehoming efforts. We collaborate closely with local shelters, foster networks, and volunteers to ensure that animals receive the love, medical attention, and support they need to thrive. Currently, our primary efforts are concentrated in the London, Ontario area, as the City of London is our main benefactor.&nbsp;&nbsp;Responsibilities and Duties:&nbsp;<ul><li>Respond and support promptly to high volumes of application emails, maintaining empathetic and clear communication with applicants.</li><li>Communicate compassionately to the applicants, especially in sensitive situations, while maintaining strong emotional boundaries.</li><li>Prioritize animal welfare and help at-risk families keep their pets safe and cared for during crises.</li><li>Maintain and update the program database regularly to ensure accurate records and efficient program operations.</li><li>Support the Program Applications Team with administrative tasks, including tracking and responding to applications and inquiries.</li><li>Collaborate with the team while managing individual responsibilities independently.</li></ul>&nbsp;Qualifications and Requirements:&nbsp;<ul><li>Passion for animal welfare and commitment to supporting pet owners in need.</li><li>Previous experience in customer service or social services, particularly in roles requiring empathy, patience, and tact.</li><li>Strong time management skills with the ability to prioritize tasks effectively in a busy environment.</li><li>Working knowledge in Google Sheets and database management.</li><li>Clear and compassionate communication skills, especially when working with vulnerable populations.</li><li>Emotional resilience to manage potentially challenging client stories with professionalism and empathy.</li></ul>Commitment:<ul><li>Term - Minimum 1 year</li><li>5-hour shift required per week</li><li>Current availability needs: Tuesdays &amp; Wednesdays - Evenings. Fridays - Both Am and PM</li><li>Availability for daytime or evening tasks</li><li>Attendance at meetings as necessary</li></ul>This remote role represents a remarkable opportunity to contribute to the well-being of our communities and the animals we cherish. At PAWS, we are committed to continuously reviewing and improving our programs, and we look forward to welcoming a dedicated Program Coordinator who shares our passion for creating positive change.&nbsp;&nbsp;If you are ready to join our team and make a meaningful difference, apply today! Together, we can build a brighter future for pets and their families.&nbsp;&nbsp;To apply, please send an email with “Program Application Coordinator” in the subject line to <a href="mailto:volunteer@pawscanada.ca" target="_blank">volunteer@pawscanada.ca</a>

PAWS

Program Application Coordinator

<h2>About Al Mustafa Canada</h2>Create lasting change with Al Mustafa Canada! Al Mustafa Canada is a registered charity committed to uplifting vulnerable communities across 25 countries. Through our global humanitarian projects including healthcare, sight restoration, clean water aid, education, orphan support, food distribution, and emergency &amp; disaster relief, we strive to empower families and transform lives with dignity and compassion.As Ramadan approaches, we are assembling a dedicated team of volunteers to help us connect with our generous donors and inspire meaningful impact during this blessed month.<h2>Role Summary</h2>As a Volunteer Donor Outreach Caller, you will play a key role in strengthening relationships with existing donors, appreciating their past contributions, and sharing how their support can create a life-changing impact this Ramadan.Volunteers will receive training, ongoing support, and the full backing of our fundraising team.<h2>Key Responsibilities</h2><ul><li>Call existing donors using a provided script to build rapport and express gratitude</li><li>Share updates about Al Mustafa Canada’s projects and Ramadan initiatives</li><li>Encourage donors to continue their support during Ramadan</li><li>Record call outcomes in simple tracking sheets</li><li>Maintain professionalism, compassion, and confidentiality at all times</li><li>Attend brief training and team check-ins</li></ul><h2>What We Provide</h2><ul><li>Full training and scripts</li><li>Direct support from a fundraising supervisor</li><li>A welcoming, mission-driven environment</li><li>An opportunity to gain hands-on experience in donor relations, fundraising, and professional communication</li><li>Volunteer hours, Volunteer certificate and references (upon request)</li><li>Opportunity to make a meaningful global impact during the blessed month of Ramadan</li></ul><h2>What We’re Looking For</h2><ul><li>A friendly and professional communication style</li><li>Comfortable speaking on the phone</li><li>Reliable and consistent with scheduled shifts</li><li>Passionate about humanitarian causes</li><li>Fluency in English (other languages such as Urdu and Arabic are an asset)</li><li>No prior fundraising experience required</li></ul><h2>Time Commitment</h2><ul><li>Flexible scheduling (5–10 hours per week)</li><li>Commitment for the Ramadan period (roughly 4–6 weeks)</li></ul>Location: 303-55 City Centre Dr, Mississauga, ON L5B 1M3Start Date: February–March 2026 (training provided)Commitment: Flexible shifts, 5–10 hours/week during Ramadan&nbsp;

Volunteer Donor Outreach Caller – Ramadan Campaign

Arthritis Line Volunteer&nbsp;Position OverviewArthritis Line volunteer answers inquiries received through our nationwide arthritis information and support system and actively communicates crucial information and offers support to people affected by arthritis across Canada.&nbsp;&nbsp;Time CommitmentArthritis Line volunteers are asked to commit to one, 2-hour shift each week&nbsp;&nbsp;We ask for a minimum commitment of 6 months&nbsp; &nbsp;Bi-monthly Arthritis Line volunteer team meetings; occasional professional development sessions offered throughout the year&nbsp;Available Shifts (Eastern Time), as of November 19, 2025<ul><li>Monday: Anytime between 1:00 p.m. – 3:00 p.m.</li><li>Thursday: Anytime between 3:00 p.m. – 5:00 p.m.</li></ul>Key Areas of ResponsibilityProvide information and support to people affected by arthritis &nbsp;&nbsp;Support inquiries via phone, email and/or website chat&nbsp;&nbsp;Support callers who may feel emotional, overwhelmed or fearful&nbsp;&nbsp;Direct callers to the online tools and resources on the Arthritis Society Canada website&nbsp;&nbsp;Direct callers to local supports and resources&nbsp;&nbsp;Inform callers about upcoming education opportunities with Arthritis Society Canada&nbsp;&nbsp;Data entry related to interactions, tracking, and reporting/documentation&nbsp;Desired Skills &amp; AttributesPassionate about, and committed to, bettering the lives of those affected by arthritis&nbsp;&nbsp;Willingness to undertake training appropriate to the role, and learn about arthritis and Arthritis Society Canada’s resources&nbsp;&nbsp;Ability to work effectively with staff and other volunteers remotely&nbsp;&nbsp;Experience working and interacting with people&nbsp;&nbsp;Effective problem solving and decision-making skills&nbsp; &nbsp;Ability to adjust tone and voice depending on audience&nbsp; &nbsp;Lived experience or knowledge of arthritis is an asset&nbsp; &nbsp;Comfort and experience working with technology&nbsp; &nbsp;Experience and knowledge related to the impacts of arthritis is an asset, but not required&nbsp;Major ContactsAn Arthritis Society Canada Staff member will directly oversee this role&nbsp; &nbsp;People affected by arthritis, and people interested in learning more about arthritis and Arthritis Society Canada&nbsp;Other volunteers and Arthritis Society Canada staff&nbsp;Working EnvironmentThis position is remote, volunteers can participate where they have access to internet and a private environment.&nbsp;&nbsp;We thank all applicants for their interest in volunteering with Arthritis Society Canada, however, please be advised that not all candidates can be selected to join our volunteering program.

10 Call Centre / Customer Service Jobs