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About TPL: Toronto Public Library (TPL) is North America’s busiest public library system. TPL employs approximately 2,400 staff who provide high quality library services to the people of Toronto across 100 locations.&nbsp;&nbsp;Specific Position Information:&nbsp;The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19):35 hours per week. Hours of work to be determined.&nbsp;Evenings, Saturdays and variable hours required.*This position requires the ability to visit or work from multiple sites across Toronto.&nbsp;Available Locations:&nbsp;Vacancy #1: Albion/Maria A. Shchuka/York Woods Area&nbsp;- Base location: Downsview BranchVacancy #2: Lillian H. Smith/Northern District Area - Base location: Lillian H. Smith BranchJOB&nbsp;SUMMARY:The Library Safety Specialist (LSS) works with other TPL staff and with guards to provide a safe and welcoming environment for all people using the Toronto Public Library, by engaging customers, explaining and enforcing rules of conduct, developing effective working relationships with library customers, ongoing monitoring of library spaces for appropriate customer behavior, and de escalating situations as needed.The position focuses on helping all customers enjoy and use the library by compassionately assisting customers in understanding and complying with library rules and policies. In cases where customers are unable or unwilling to comply with library rules or policies, the LSS takes the lead in addressing and resolving rules of conduct violations and incidents, working with other library staff and guards, under the direction of in-charge staff.The LSS also acts as a liaison with law enforcement, social service providers, and community groups providing referrals to service and assistance as appropriate. The LSS takes day-today direction from the Library Service Manager responsible for the branches where the LSS is assigned. All LSS staff formally report to the Manager, Welcoming Spaces as part of an integrated LSS team.DUTIES:<ul><li>Using a trauma-informed approach, lead efforts to foster a welcoming and safe environment through ongoing interaction and relationship building with customers, staff, guards, local community agencies, social service providers and police.</li><li>Engage customers and solicit cooperation in understanding and complying with Library rules of conduct. Refer customers to other library staff and sources of information in response to customer service requests.</li><li>Lead efforts to prevent, mitigate and respond to incidents through appropriate means consistent with TPL policies and protocols, such as de-escalation, verbal communications, escorting customers from Library facility, and/or contacting police, social service providers, and/or other emergency services as needed. Support debriefing of incidents with other branch staff.</li><li>Work with other members of the Library Safety Specialist team and Manager, Welcoming Environment to identify, communicate and share best practices across the TPL system.</li><li>Circulate among public service areas inside and outside around the library, supporting staff and guards in monitoring areas to uphold library rules of conduct.</li><li>Support the exclusion process under the direction of the Director, Branch Operations and Customer Experience. Prepare and deliver exclusion letters, in conjunction with security guards.</li><li>Support other branch staff in ensuring incidents are documented in the Incident Reporting Management System (IRMS) on a timely basis. Monitor IRMS and identifies incident trends and appropriate interventions.</li><li>Assist with providing training and onboarding of staff and guards regarding safety and security, incorporating and role modeling a trauma-informed approach.</li></ul>QUALIFICATIONS:<ul><li>Minimum of three years’ experience working in community mental health and/or crisis intervention, or experience in a related field</li><li>Post-secondary education in a related field, of equivalent combination of relevant experience and education.</li><li>Demonstrated understanding of and practical application of a trauma-informed approach.</li><li>Experience with marginalized communities, including individuals with mental health and addiction challenges, those experiencing homelessness or precariously housed, and related groups.</li><li>Ability to exercise empathy, courtesy, and compassion while fairly and consistently enforcing Rules of Conduct.</li><li>Ability to act calmly and with composure under pressure and de-escalate tense situations effectively.</li><li>Ability to balance safety and security with library principles and best practices regarding access, privacy, inclusion, and equitable and friendly service. Understands and is committed to the essential role of the public library in Canadian society.</li><li>Ability to welcome and embrace the diversity of people who come to the library, whether staff or customers. Ensures that the library’s actions comply with the requirements of the Ontario Human Rights Code and related legislation.</li><li>Ability to work independently with limited supervision and to exercise initiative and good judgment in the performance of duties.</li><li>Basic knowledge and understanding of mental health disorders and addictions, including the ability to recognize problematic or disruptive behavioral patterns.</li><li>Education and/or experience in conflict de-escalation, trauma-informed and harm reduction approaches, suicide risk assessment, social and community services and/or similar areas.</li><li>Must possess or be able to obtain First Aid, CPR and AED certification.</li><li>Ability to develop and sustain effective relationships with customers with diverse backgrounds, ages and experiences, staff, management, guards, police, community agencies and social service providers.</li></ul>The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address. &nbsp;&nbsp;ACCOMMODATION: We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.APPLICATION PROCESS: Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.Apply on our job site: <a href="https://www.torontopubliclibrary.ca/about-the-library/jobs/" target="_blank">https://www.torontopubliclibrary.ca/about-the-library/jobs/</a>All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.

Toronto Public Library

Library Safety Specialist

The John McGivney Children's Centre provides paediatric therapy services&nbsp;in the Windsor-Essex County community, enriching and celebrating the lives of children and youth with disabilities to help abilities grow, by providing child-focused, family-centred care.&nbsp;As a HOOPP employer, JMCC values collaboration, honesty, innovation, leadership, diversity, equity and inclusion.Summary of the Role:<ul><li>Provide leadership, coaching, and development to managers and client services staff to ensure high-quality, &nbsp;&nbsp;client and family-centred service that is culturally responsive.</li><li>Lead organizational and service delivery changes aligned with provincial initiatives, sector modernization, and &nbsp;accreditation/regulatory standards.</li><li>Ensure all client services comply with professional college standards, JMCC policies, and community protocols and &nbsp;applicable legislation.</li><li>Identify emerging trends, needs, and service gaps; advocate for system improvements, funding, and equity for children &nbsp;and families.</li><li>Strengthen cross-agency pathways, transitions, and care models; represent JMCC at local and regional planning tables.</li><li>Lead crisis response, emergency planning, and resolution of client/family issues and complaints.</li><li>Lead operational planning for client services, establishing goals aligned with the Board’s strategic plan.</li><li>Develop and monitor program budgets; prepare business cases and support financial reporting.</li><li>Develop, implement, and evaluate departmental business plans; ensure compliance with Ministry directives and reporting requirements.</li><li>Foster an innovative, equitable, high-quality, and learning-focused work environment.</li><li>Attend Board and Board Committee meetings as required.</li><li>Identify grants, funding opportunities, and strategic partnerships.</li><li>Provide organizational leadership for client and family-centred care and lead accreditation processes.</li><li>Oversee privacy compliance and related work with the Privacy Officer.</li><li>Serve as an ambassador for JMCC in the community.</li></ul>Qualifications:&nbsp;<ul><li>Master’s Degree or equivalent in a related professional health field; additional education in the field of business would be an asset.</li><li>A member of a Regulated Health Profession preferred.</li><li>Minimum of 5-7 years’ experience in relevant management positions in progressively responsible roles. </li><li>Clinical or management experience in paediatric rehabilitation an asset.</li><li>Demonstrated understanding of disability, rehabilitation, children’s services or related fields and ability to maintain &nbsp;awareness of evolving trends.</li><li>Ability to collaborate with staff at all levels of the organization including the JMCC’s Board of Directors.</li><li>Experience working with a broad range of stakeholders to inform decision making.</li><li>Demonstrated knowledge of clinical best practices and outcome based evaluation.</li><li>Demonstrated success in design, implementation and evaluation of programs and services.</li><li>Demonstrated success in leading, coaching and mentoring others, team building, employee development, and relationship building.</li><li>Superior written and verbal communication skills, using a variety of formats, directed to a range of audiences.</li><li>Excellent planning, organizational, time management, data analysis and critical thinking skills.</li><li>Solution focused problem solving, and conflict-resolution skills.</li><li>Well-developed change management skills, inclusive of change at a broader system level.</li><li>High level of proficiency with Microsoft Office Tools, and Client information Systems.</li><li>The candidate must be available to work flexible hours, as required. </li><li>French Language Proficiency is an asset.</li></ul>What We Offer:<ul><li>HOOPP Pension Plan</li><li>Generous Vacation &amp; Time off package</li><li>Health &amp; Dental Benefits</li><li>1 Permanent Vacancy </li><li>Annual Salary Range - $119,436 - $134,573</li><li>Hours of Work –37.5 hours per week</li><li>Internal &amp; External Posting&nbsp;</li></ul>JMCC is committed to equity and diversity in the delivery of services and our work environment.&nbsp; Members from equity-seeking groups including Women, Indigenous Persons, Members of Racialized Groups, Persons with Disabilities and Persons of Diverse Gender Identities, Gender Expressions and Sexual Orientations, and groups protected by the Ontario Human Rights Code are encouraged to apply and to self-identify in their resume and/or cover letter. JMCC is committed to a recruitment process and work environment that is inclusive and barrier free. Should interested candidates require accommodations at any time during the recruitment process, please advise us of the nature of the accommodation(s) as soon as possible.

John McGivney Children's Centre

Director of Client Services

Are you looking to turn your passion into purpose? York Region Educational Services (YRES) is dedicated to leading community volunteerism as a proud recipient of Canada's Volunteer Award, through providing a wide range of volunteer positions in communities in the Greater Vancouver Area, Greater Toronto Area, Alberta, and Ottawa. We are looking for 30 March Break Camp Volunteers—people who are devoted to giving back to their communities and making an impact.&nbsp; March Break Camp Volunteers will be responsible for:&nbsp; ► Participating in fun and engaging activities with campers aged 5-12 ► Working in a team of 30 with other volunteers to support the curriculum delivery for over 120 campers&nbsp; ► Creating a welcoming environment ► Arriving at camp on time every day and sharing positive energy with everyone Location:&nbsp; 📍Richmond Hill: Redstone School (To be confirmed) Date &amp; Time:&nbsp; 🗓️ March 16-20, 2026 Shift 1: 8:00 AM - 12:00 PM (half day) Shift 2: 12:00 PM - 4:00 PM (half day) Shift 3: 8:00 AM - 4:00 PM (Full day) Benefits:&nbsp; ► Volunteer hours count toward OSSD (High School Graduation)&nbsp; ► Build transferable soft skills like leadership, teamwork, and communication&nbsp; ► Gain experience and skills that are resumé-worthy ► Free training&nbsp; ► Free networking opportunities&nbsp; Who We're Looking For:&nbsp; ✔ Minimum age: 12&nbsp; ✔ Able to arrive on-time to the campsite or office location&nbsp; ✔ Passionate about working with children and in education&nbsp; ✔ Complete training before the camp start date&nbsp; ✔ Can commit to at least 20 hours (half day 4-hour shift for 5 days) ✔ Successful Vulnerable Sector check if over 18&nbsp; Bonus Skills:&nbsp; ✔ Previous experience working with children 5-12 year old&nbsp; ✔ Fluency/high proficiency in a language other than English&nbsp; We're looking forward to meeting you! Please submit your application at <a href="https://yorkeducation.org/volunteer/" target="_blank">https://yorkeducation.org/volunteer/</a> Note: Training is required, and the training counts toward volunteer hours.

York Region Educational Services

2026 March Break Camp Volunteer - Richmond Hill: Redstone School 

Are you looking to turn your passion into purpose? York Region Educational Services (YRES) is dedicated to leading community volunteerism as a proud recipient of Canada's Volunteer Award, through providing a wide range of volunteer positions in communities in the Greater Vancouver Area, Greater Toronto Area, Alberta, and Ottawa. We are looking for 30 March Break Camp Volunteers—people who are devoted to giving back to their communities and making an impact.&nbsp; March Break Camp Volunteers will be responsible for:&nbsp; ► Participating in fun and engaging activities with campers aged 5-12 ► Working in a team of 30 with other volunteers to support the curriculum delivery for over 120 campers&nbsp; ► Creating a welcoming environment ► Arriving at camp on time every day and sharing positive energy with everyone Location:&nbsp; 📍Richmond Hill: Doncrest Public School (To be confirmed) Date &amp; Time:&nbsp; 🗓️ March 16-20, 2026 Shift 1: 8:00 AM - 12:00 PM (half day) Shift 2: 12:00 PM - 4:00 PM (half day) Shift 3: 8:00 AM - 4:00 PM (Full day) Benefits:&nbsp; ► Volunteer hours count toward OSSD (High School Graduation)&nbsp; ► Build transferable soft skills like leadership, teamwork, and communication&nbsp; ► Gain experience and skills that are resumé-worthy ► Free training&nbsp; ► Free networking opportunities&nbsp; Who We're Looking For:&nbsp; ✔ Minimum age: 12&nbsp; ✔ Able to arrive on-time to the campsite or office location&nbsp; ✔ Passionate about working with children and in education&nbsp; ✔ Complete training before the camp start date&nbsp; ✔ Can commit to at least 20 hours (half day 4-hour shift for 5 days) ✔ Successful Vulnerable Sector check if over 18&nbsp; Bonus Skills:&nbsp; ✔ Previous experience working with children 5-12 year old&nbsp; ✔ Fluency/high proficiency in a language other than English&nbsp; We're looking forward to meeting you! Please submit your application at <a href="https://yorkeducation.org/volunteer/" target="_blank">https://yorkeducation.org/volunteer/</a> Note: Training is required, and the training counts toward volunteer hours.

2026 March Break Camp Volunteer - Richmond Hill: Doncrest Public School

<h2>ROLE OVERVIEW &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</h2><h2>Director, IT, CRMs and Systems&nbsp;</h2><h2>About us</h2>The Volunteer Well is a Canadian non-profit dedicated to fostering a more inclusive, compassionate society by directly connecting volunteers ("givers") with individuals in need ("receivers"). Through an innovative direct-source volunteering model, we empower individuals, strengthen families, and unite communities—especially those facing systemic barriers such as women, seniors, new immigrants, low-income individuals, and marginalized groups. Our mission is carried out through a digital portal, impactful programs and events, partnerships with businesses and philanthropists, and advocacy for generosity as a force for social change. By breaking down traditional barriers to support and promoting a culture of giving, we envision a world where kindness, justice, and human connection thrive.<h2>Why join us?</h2>By joining The Volunteer Well, you will:<ul><li>Be part of a passionate team committed to strengthening communities and fostering human connection.</li><li>Build meaningful relationships and connect with like-minded individuals.</li><li>Make a real impact while giving back to the community.</li><li>Enjoy a sense of fulfillment by contributing to a cause that promotes inclusivity and support for those in need.</li></ul><h2>Role Overview</h2>The Director, IT, CRMs and Systems will provide strategic and hands-on leadership in managing Volunteer Well’s digital systems, IT infrastructure, and CRM platforms. This role will be instrumental in developing and integrating technology solutions that streamline operations, enhance volunteer engagement, and support the organization’s growth. This is a volunteer leadership role and a key member of the Board of Directors, contributing to both technology strategy and organizational governance.<h2>Key Responsibilities</h2>&nbsp;CRM and Systems Development<ul><li>Lead the implementation and management of an AI-integrated CRM system (GoHighLevel – GHL platform).</li><li>Build and maintain funnels, workflows, and automation processes to optimize engagement and data management.</li><li>Ensure data accuracy, security, and compliance with Canadian privacy and nonprofit regulations.</li></ul>Volunteer Management Systems<ul><li>Design and implement Volunteer Well’s Volunteer Management System, currently under development using Google Workspace (G Suite), Google Forms, and Google Sheets.</li><li>Establish user-friendly processes for volunteer onboarding, tracking, and engagement.</li><li>Provide training and documentation for staff and volunteers.</li></ul>IT Infrastructure &amp; Administration<ul><li>Oversee Google Workspace account administration (email, drives, permissions, shared resources).</li><li>Manage and integrate other IT-related platforms and accounts essential for operations.</li><li>Provide technical support, troubleshooting, and process improvements as required.</li></ul>&nbsp;Digital Marketing Support<ul><li>Oversee Google Ads account management, including optimization and compliance with Google Ad Grants for Nonprofits.</li><li>Collaborate with the Communications/Marketing team to align campaigns with organizational goals.</li></ul>&nbsp;Governance &amp; Collaboration<ul><li>Actively participate as a Board Director, providing input on strategic and operational decisions.</li><li>Ensure IT systems align with Volunteer Well’s mission, vision, and compliance standards.</li><li>Mentor and support team members in adopting and effectively using systems.</li></ul><h2>Time Commitment &amp; Expectation</h2><ul><li>Term:&nbsp;Director, IT, CRMs and Systems is a minimum of a 3‑year term, with the option for renewal for a further term upon expiry.&nbsp;</li><li>Monthly and Annual Commitment: At least 4-5&nbsp;hour/weekdevoted to board‑level meetings, strategic consultations, and advisory support, committee consultations, as well as additional strategic sessions with CEO/ teams as necessary.</li><li>Board Meeting Participation: Attend at least 4 out of 6 virtual board meetings per year, as well as additional strategic sessions as necessary.</li><li>Active Engagement: Remain actively involved with both strategic planning and oversight of communications and marketing initiatives, without being involved in day-to-day operations.</li></ul>What We’re Looking ForTechnical &amp; Systems Expertise: Senior-level expertise in IT systems, CRM management, or digital infrastructure, ideally within the nonprofit or small-to-medium sector in candian sphere.CRM Platforms: Experience with GoHighLevel CRM (GHL) or similar platforms, with ability to design workflows and automations.Google Tools &amp; Ads:&nbsp;Strong knowledge of Google Workspace administration and Google Ads/Ad Grants management.Process &amp; Data Management:&nbsp;Proven experience in process design, data management, and system optimization.Strategic &amp; Governance Skills: Strategic thinker with strong governance, problem-solving, and advisory skills.Values &amp; Commitment :A commitment to diversity, equity, and inclusion, with personal alignment to The Volunteer Well’s mission and values.Lived experience and Diversity StatementThe Volunteer Well is committed to equity, diversity, and inclusion. We encourage applications from Indigenous, Black, racialized, and 2SLGBTQ+ communities, women, newcomers, persons with disabilities, low-income families, and other equity-deserving groups. We recognize that lived experience is a valuable asset and will be considered where applicable to the role.

The Volunteer Well

Director, IT, CRMs and Systems 

The Ontario Trillium Foundation is hiring a Program ManagerLocation: Greater Toronto Area, Ontario&nbsp;Application Deadline: January 2nd, 2026Duration: Permanent&nbsp;Position Type: Full-time&nbsp;Salary Range: $73,058 - $97,410Recognized as one of Canada’s Most Admired Corporate Cultures, the Ontario Trillium Foundation is also one of Canada’s largest granting foundation and an agency of the Government of Ontario.&nbsp; With a budget of over $100 million,&nbsp;the Ontario Trillium Foundation (OTF)&nbsp;awards grants to some&nbsp;700 projects every year to build healthy and vibrant Ontario&nbsp;communities.&nbsp;This is a public facing role supporting the Community Investments Team. As a member of a regional team, the role of the Program Manager (PM) comprises three main functions: Applicant support &amp; outreach, assessment &amp; volunteer support, and monitoring &amp; grantee support. The Program Manager reports to a Director, Community Investments.&nbsp;What Can I Expect to do in this Role?<ul><li>Ensure applicants and grantees have a clear and accurate understanding of expectations, responsibilities and requirements.</li><li>Provide outstanding customer service and positive end user experience in all aspects of the role</li><li>Understand and accurately apply OTF policies, guidelines and processes</li><li>Support OTF clients by proactively delivering clear and accurate information through outreach sessions and workshops</li><li>Provide coaching support (one-on-one and group) to potential and declined applicants and respond to questions in a timely manner</li><li>Conduct application analysis and assessments that: are impartial and fair; support OTF’s investment strategy and follow OTF policies and procedures </li><li>Support Grant Review Teams to have a clear and accurate understanding of their role and the investment strategy</li><li>Support Grant Review Teams to deliver fair, clear, evidence-based scoring and decision-making that is consistent with the investment strategy and policies</li><li>Monitor and support active grants through timely, regular and high engagement approaches</li><li>Contribute to planning and developing tools and resources to support the core functions of the job</li></ul>Skills and Attributes<ul><li>Conceptual, analytical, research and problem-solving skills, including good judgement and conflict resolution</li><li>Ability to develop outreach and applicant support strategies, assess applications, and monitor outcomes</li><li>Ability to work in teams of peers</li><li>Ability to work independently, be self-motivated, and take initiatives</li><li>Ability to coordinate meetings and liaise with volunteers on a Grant Review Team</li><li>Organizational and financial assessment/management skills</li><li>Knowledge of non-profit sector and the diversity of Ontario</li><li>High degree of interpersonal, oral and written communication and presentation skills </li><li>Ability to work independently, be self-motivated and take initiative and be accountable for quality work and decision-making</li><li>A “digital first” mindset with the ability to work effectively at a high level and on an ongoing basis with different technologies and platforms</li><li>Ability to work with highly sensitive information and maintain confidentiality</li><li>Ability to effectively communicate internally and externally including to:<ul><li>manage difficult conversations, and</li><li>professionally represent organizational strategies and, policies, as well as granting requirements and decisions</li></ul></li><li>Ability to manage projects, coordinate complex activities, organize multiple tasks and prioritize work</li><li>Ability to work to deadlines and time management skills</li></ul>Core Competencies<ul><li>Pursuit of Excellence/Accountability: Take ownership and delivers</li><li>Agility: Embrace change and ambiguity</li><li>Collaboration: Working together with others to leverage skills, talents, and knowledge </li><li>Critical Thinking: Interpret, evaluate, and analyze facts and information</li><li>Inclusion: Embrace all people irrespective of race, gender identity, disability</li></ul>How Do I Qualify?<ul><li>Post-secondary degree or diploma in a relevant discipline and three to five years progressive experience or an acceptable equivalent in education and experience</li><li>Proven ability to develop and maintain effective relationships with the diversity of the OTF’s clientele and stakeholder groups </li><li>Applicants should live in / have deep knowledge of the community where the position is located</li><li>Demonstrated effectiveness as a staff and/or board member of a charitable or non-profit community organization is an asset</li><li>Bilingualism English/French is an asset</li></ul>We invite applications from people who reflect the diverse communities we serve, including Indigenous (First Nation, Métis and Inuit) and Black peoples.&nbsp;Acknowledgements<ul><li>We welcome applications from people who are reflective of the diverse communities we serve, including those who might need accommodation.</li><li>OTF is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). This job posting falls under the Public Service of Ontario Act, 2006</li><li>OTF is committed to building a diverse and inclusive organization for all individuals in our workplaces, which includes supporting people living with disabilities, people from the Black, Indigenous, People of colour and from 2SLGBTQIA+ communities</li><li>OTF is a certified Positive Space employer, which means we create and promote safe spaces for 2SLGBTQIA+ communities.</li><li>The use of AI is not used to screen, assess, or select applicants</li><li>While we thank all applicants for their interest, only those selected for an interview will be contacted.</li></ul>Application Deadline: January 2, 2026Directions for Application:To apply for this position, submit your cover letter and resume online.For more information, please visit our website at:&nbsp;<a href="http://www.otf.ca/" target="_blank">www.otf.ca</a>&nbsp;

Ontario Trillium Foundation

Program Manager

Title of Job:&nbsp;Residential Support Worker Date: December 11, 2025 Closing Date: December 28, 2025 Location:&nbsp;Toronto, ON - Ingle 24hr Residential Compensation: $50,409 - $59,904 Annually Prorated Work Type: Onsite Job ID:&nbsp;10462763 Existing or New Position: Existing Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary: The Residential Support Worker provides a range of assistance and supports to clients living with mental illnesses in a Program residence or independently in the community. What You Will Do: Through a team oriented professional approach, the position provides support to the client to increase their independence, dignity and self-respect, in a safe and secure environment by:Building a rapport with each individual and providing coaching or mentoring to enable each in meeting the daily requirements of their housing environment and a healthy lifestyle; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, meal planning, cleaning, shopping and budgeting; developing strategies or establishing plans for maintaining these daily activities and other aspects of their recovery plan, for increasing their awareness of safety issues and for ensuring that residents receive adequate support in various aspects of their life; orientation of new clients;&nbsp;Supporting and participating in house meetings, resident association activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house; conducting and facilitating resident group meetings, assisting client-run initiatives, preparing schedules of house activities; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; maintaining petty cash, collecting rents and intervening in issues pertaining to maintenance or property; providing cleaning or minor house maintenance as required; teaching residents the appropriate fire safety protocols and conducting regular health and safety checks;Maintaining a strong support network of social, family, medical and psychiatric community links and resources; providing reminders and occasionally accompanying clients on their medical, psychiatric or other appointments; assisting the client in navigating the social services and health care systems and liaising with community agencies, hospitals or significant others;&nbsp;Promote the psycho-social rehabilitation/ recovery approach, assist in harm reduction strategies, teaching conflict resolution, crisis management and problem solving on activities related to shared living; mediating issues or conflicts between residents, or between residents and neighbours, following-up on issues to ensure satisfactory resolution;Participating in the administration of the program by completing and maintaining the required records or statistics such as resident files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities, orienting new staff, determining staff schedules; providing other related assistance as required.What You Bring:A relevant degree/diploma in human servicesAn understanding of abstinence&nbsp;model, harm reduction, and psychosocial rehabilitation principlesAt least two years of experience working with the client populationKnowledge of the issues faced by individuals' who have history with substance use.An understanding of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.Ability to complete&nbsp;annual crisis prevention plans, regular&nbsp;updating of client’s SMART goals.Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.Good crisis intervention and problem solving skills are required.Computer literacy sufficient to produce and maintain files, records or statistical information.Ability to prioritize a wide range of tasks, including residential client support, maintaining cleanliness and operation of house, responding to crisis, and administrative dutiesAbility to work independently to manage independent workflow each shift and ensure all tasks are prioritized appropriately and completed on timeWritten skills are used in keeping records or updating logs.Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clientsUnderstanding of cultural competency and anti-oppression framework;What We Offer:A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disabilityDefined Benefits Pensions Plan24/7 Employee Assistance ProgramE-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionTuition reimbursement programMaternity-leave and Parental leave top up programOur Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position&nbsp;

LOFT Community Services

Residential Support Worker_FT-Perm

PART TIME, CONTRACT TO MARCH 31, 2027 17.5 HOURS PER WEEK (0.5 FTE) SALARY RANGE: $23,593.50 - $24,323.00Benefits include: • Healthcare of Ontario Pension Plan (HOOPP) • Health and dental benefits • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional developmentSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.Working primarily at the Fixed-Site office, the Harm Reduction Worker will interact with service users, distribute harm reduction materials, safely dispose of returned sharps, provide education, resources, information and referrals, and complete up-to-date data entry. This position is expected to work onsite.Responsibilities: • Create a welcoming environment for service users and visitors • Prepare harm reduction kits • Distribute harm reduction supplies and complete required documentation • Safely disposes of returned sharps and complete required documentation • Complete daily community needle sweeps and complete required documentation • Stock and organize harm reduction supplies in the fixed-site and other program and outreach areas • Provide information and referrals to services, programs and workers • Enter data into the computer program • Provide on-going communication with other team members and Program Managers • Attend training as required • Prepare for and participate in meetings • Maintain a clean and organized fixed-site and work space • Complete required shift notes and participate in daily debriefing • Complete SRCHC electronic time sheets documenting work hours • Apply intervention/diffusing/de-escalation/resolution techniques, to respond to service users in distress or in conflict with others • Ensure all clients entering the facility follow the center’s expectations and policies • Assist with and support phone and bathroom access for service users • Participate in program evaluation • Work flexible hours including evenings and weekends as required • All other duties as requiredQualifications: • Lived experience of drug use and/or sex work • Drug and sex positive • Lived experience of homelessness considered an asset • Completion of a peer training program considered an asset • Naloxone training considered an asset • Knowledge of harm reduction practice and strategies • Knowledge of and experience providing peer-to-peer support • Knowledge of community services and resources • Experience with overdose response • Ability to prevent and de-escalate conflicts, and confidence in asserting and maintaining strong boundaries • Good advocacy skills • Proficiency in the use of computer technology and various software applications • Strong verbal and written communication skills • Ability to actively and accurately listen • Open to feedback • Good interpersonal skills, non-judgmental and willing to learn • Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others • Ability to work well with others and function as a member of a team, collaboratively working in a team setting • Respect diversity including sexual orientation, gender, race, ability, drug use and sex work • Does not use homophobic, trans-phobic, sexist or racist language, or language demeaning to drug users and/or sex workers • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is for an existing vacancy.Internal applicants please apply by Friday, December 19, 2025 at 12:00 p.m. (noon).This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – HRW SUMH South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “HRW SUMH” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a bargaining unit position with CUPE Local 5399. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

South Riverdale Community Health Centre

Harm Reduction Worker – Substance Use & Mental Health

Who We Are&nbsp;Fertility Matters Canada (FMC) is the leading national patient advocacy organization dedicated to improving access to fertility care, family-building supports, and reproductive health services for all Canadians. FMC works at the intersection of policy, healthcare, public education, and community support to reduce the emotional, financial, and systemic barriers facing individuals and families who experience infertility or need access to fertility care. Our work has helped advance fertility benefits in the workplace, shape public policy conversations, and build a stronger, more supported fertility community nationwide.At our core, we are patient-led, impact-driven, and deeply committed to equity, access, and compassionate care. We believe that everyone deserves the opportunity to build their family without facing unnecessary barriers.Position SummaryThe Project Manager&nbsp;will play a critical role in developing, coordinating, and implementing&nbsp;a new 16-month national project funded through Health Canada’s Sexual and Reproductive Health Fund (SRHF). This project focuses on co-creating and piloting an online fertility decision-tree tool designed to better serve Indigenous and 2SLGBTQIA+ care seekers across Canada.This role oversees project planning, staff supervision, stakeholder engagement, evaluation, risk management, and reporting. The Project Manager ensures the work is culturally relevant, trauma-informed, community-led, and delivered with integrity.Key ResponsibilitiesProject Leadership &amp; Oversight<ul><li>Lead all project activities as outlined in the SRHF-approved workplan.</li><li>Develop work-back schedules, monitor milestones, and proactively address risks.</li><li>Collaborate with FMC leadership, staff, and Board members for content development and subject matter expertise.</li><li>Ensure strong internal communication and accountability across the project team.</li></ul>Advisory Circle &amp; Community Engagement<ul><li>Establish and support the Advisory Circle, including recruitment, onboarding, terms of reference, and ongoing engagement.</li><li>Build respectful, trusting relationships with Indigenous and 2SLGBTQIA+ community members and consultants.</li><li>Integrate trauma-informed and culturally safe practices into all project engagement, creation, and dissemination activities.</li></ul>Decision Tree &amp; Resource Development<ul><li>Oversee the development of the initial decision tree prototype, including content, structure, and functionality.</li><li>Guide revisions based on participant feedback, focus group insights, and expert validation.</li><li>Ensure all content is accessible, user-centred, and free of bias.</li></ul>Evaluation &amp; Reporting<ul><li>Direct the development of evaluation tools and performance measurement processes.</li><li>Work closely with project staff s to analyze data and integrate findings.</li><li>Lead the preparation of interim updates, deliverables, and the final SRHF project report.</li><li>Ensure compliance with Health Canada’s reporting requirements.</li></ul>Knowledge Mobilization<ul><li>Oversee the storytelling and awareness campaign linked to recruitment and dissemination.</li><li>Support the development of bilingual and plain-language materials.</li><li>Coordinate the digital launch of the prototype and pilot versions of the decision tree.</li></ul>QualificationsRequired<ul><li>Post-secondary education in public health, social sciences, Indigenous studies, gender studies, evaluation, health policy, or related field; graduate degree and/or program/project management certification is a strong asset.</li><li>First Nations, Inuit or Métis and/or members of the&nbsp;2SLGBTQIA+&nbsp;community will be prioritized. Demonstrated community connections are required for Indigenous applicants. </li><li>Minimum 5 years of progressive experience in project management in a health, research, community, and/or nonprofit setting.</li><li>Demonstrated capacity to work both in a self-directed manner and collaboratively with other staff and stakeholders, as well as the ability to work with minimal supervision while exhibiting strong initiative and judgment.</li><li>Demonstrated experience working with Indigenous and/or 2SLGBTQIA+ communities.</li><li>Strong knowledge of cultural safety, trauma-informed practice and equity frameworks.</li><li>Experience supervising staff and guiding complex, multi-stakeholder projects.</li><li>Exceptional communication and organizational skills.</li><li>Ability and willingness to travel domestically and work outside of normal business hours when necessary.</li><li>Knowledge of sexual and reproductive health and rights advocacy, service delivery, and programming is an asset.</li><li>Fluency in English (both written and spoken) is required.</li><li>Eligible to work in Canada.</li></ul>Assets<ul><li>Fluency in French (both written and spoken) is a strong asset. </li><li>Experience in fertility, reproductive health, and/or healthcare navigation.</li><li>Familiarity with federal funding requirements and reporting.</li><li>PMP certification or advanced project management training.</li></ul>Working Conditions &amp; FlexibilityThis role is part of a small, national charitable organization delivering a federally funded project. Responsibilities may evolve over time, and the Project Manager may be asked to support related tasks or broader organizational initiatives depending on capacity and emerging priorities.Hiring Process and TimelinePlease submit your CV and cover letter detailing your experience and motivation for the role.&nbsp;Applications will be reviewed on a rolling basis.&nbsp;The job posting will be closed on January 5, 2026, at 11:59 PM Pacific Time.Kindly note that only candidates selected for an interview will be contacted. We appreciate your interest in joining our team and thank all applicants for taking the time and effort to apply for this role.

Fertility Matters Canada

PROJECT MANAGER — SEXUAL REPRODUCTIVE HEALTH FUND INITIATIVE

We could not do what we do without our amazing volunteers. Join a dynamic and diverse group of people who are making an important contribution to&nbsp;helping individuals live while living with cancer. &nbsp;We are currently seeking dedicated individuals to lend a helping hand with various tasks, including&nbsp;customer service, light cleaning, warm greetings, and more.Charitable Gaming:&nbsp;We have been approved as a charity to benefit from the Charitable Gaming at Rama Gaming House at 991 Kennedy Road in Scarborough.Training:&nbsp;Training will be provided and is mandatory to be completed for the role.Position Description:<ul><li>Provide great customer service, welcoming customers at the main entrance and thanking them for supporting Gilda's Toronto.</li><li>Assisting patrons and providing information about Gilda’s Toronto to promote our organization.&nbsp;</li><li>Share information on games, programs, and promotions, and answer questions.</li><li>Help with light clean-up and assist with bingo winner call-backs (training provided).</li><li>No money handling is required.</li><li>Age Requirement: the minimum age is 19.</li><li>Name tag and uniform shirt will be provided.</li><li>Volunteer commitment is about 1-2 shifts per month. The duration of a shift is 2.5 hours. Day, evening, and weekend shifts are available.&nbsp;Minimum 6-month commitment.</li></ul>About Gilda's Club Greater Toronto:&nbsp;Cancer is complex. At Gilda’s Toronto, our philosophy is simple: we believe everyone living with cancer and their families should have a welcoming, supportive and inclusive community to rely on, cost-free, throughout their unique emotional journey.&nbsp;We ensure that they receive the highly individualized, social, emotional and mental health support they deserve.&nbsp;About Rama Gaming House – Charitable Gaming &amp; Gilda’s Toronto:Rama Gaming House is a local gaming establishment which offers Vegas-style games, traditional or electronic bingo and a cocktail bar! Gilda’s Toronto has been approved as a charity to benefit from the Charitable Gaming at Rama Gaming House, Scarborough location. Rama Gaming House will raise funds for us, Gilda's Toronto, a cancer support community. The funds raised by Rama Gaming House will assist with programs where individuals impacted by cancer - adults, children and teens, as well as their families &amp; friends become part of a welcoming community of support.&nbsp;&nbsp;To learn more and to apply, contact&nbsp;<a href="mailto:volunteer@gildasclubtoronto.org" target="_blank">volunteer@gildasclubtoronto.org</a>&nbsp;or call&nbsp;416-214-9898 ext.213

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