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Administrative &amp; Donor Database Coordinator &nbsp;Position:&nbsp; &nbsp;Administrative &amp; Donor Database Coordinator&nbsp;Commitment:&nbsp;Full-Time (with flexible hours)Location:&nbsp; &nbsp;Hybrid (with in-office presence and meetings in North Halton area)About Townsend Smith Foundation&nbsp;&nbsp;The Townsend Smith Foundation is dedicated to supporting high-quality hospice palliative care in our community and is actively working to build a much-needed residential hospice for North Halton. We host several signature fundraising events each year to bring people together, raise vital funds, and strengthen awareness of our mission.&nbsp;Position Summary&nbsp;&nbsp;The Townsend Smith Foundation is seeking a highly organized and tech-savvy Administrative &amp; Donor Database Coordinator to support our growing organization. In this full-time hybrid role, the Coordinator will provide comprehensive administrative support to the Executive Director and Board of Directors, including managing calendars, preparing meeting materials, coordinating communications, and ensuring smooth day-to-day operations. &nbsp;A core responsibility of this position is managing the Foundation’s donor database. The Coordinator will oversee accurate data entry, timely gift processing, and the preparation of reports that support fundraising and stewardship activities. This role works closely with, and reports to, the Development Director to ensure smooth coordination across administrative and fundraising functions. &nbsp;The ideal candidate is detail-oriented, process-focused, and collaborative, with an interest in both organizational administration and database management. This is an excellent opportunity to contribute to a meaningful mission while building versatile skills in nonprofit operations and data systems. &nbsp;Key Responsibilities &nbsp;Administrative:&nbsp;<ul><li>Manage scheduling, correspondence, and general office communications </li><li>Organize meetings and events, prepare agendas, and record minutes </li><li>Support travel planning, expense reporting, and office supply inventory </li><li>Assist with HR-related tasks such as onboarding, record keeping, and staff communications </li><li>Maintain confidential files and ensure adherence to organizational policies </li><li>Other tasks as assigned &nbsp;</li></ul>Donor Database Management:&nbsp;&nbsp;<ul><li>Input, update, and maintain accurate donor and organizational records in database </li><li>Process donations and prepare acknowledgment and tax receipts </li><li>Generate regular and custom reports for internal and external use </li><li>Monitor data integrity and perform routine audits for accuracy </li><li>Troubleshoot database issues and collaborate on process improvements </li><li>Ensure compliance with data privacy regulations and internal standards &nbsp;</li></ul>Qualifications&nbsp;&nbsp;<ul><li>Exceptional organizational and time-management abilities </li><li>Strong written and verbal communication skills </li><li>Preference will be given to candidates with DonorPerfect experience; however, applicants with strong technical skills and CRM experience are also encouraged to apply. </li><li>Strong technical aptitude and the ability to learn new software systems quickly. </li><li>Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook &amp; SharePoint </li><li>Demonstrated ability to handle confidential information with discretion. </li><li>Comfortable working independently and within a small, collaborative team </li><li>Nonprofit or healthcare experience is an asset, though not required. </li><li>Valid Drivers license and access to a reliable vehicle. </li><li>Commitment to the mission and values of the Townsend Smith Foundation &nbsp;</li></ul>Compensation&nbsp;&nbsp;•&nbsp;This is a full-time position. Compensation will be commensurate with experience. Salary range $50,700 – $58,500 annually. &nbsp;How to Apply&nbsp;&nbsp;Please send a brief cover letter and your resume to <a href="mailto:admin@townsend-smith.ca" target="_blank">admin@townsend-smith.ca</a> with the subject line “Administrative &amp; Donor Database Coordinator Application.” Applications will be reviewed on a rolling basis.The Townsend Smith Foundation is committed to diversity, equity, and inclusion, and welcomes applications from all qualified individuals.

Townsend Smith Foundation

Administrative and Donor Database Coordinator

POSITION SUMMARYRonald McDonald House Southwestern Ontario (RMH-SWO) is seeking an exceptional System Analyst, Fundraising and Operations Database, to lead the optimization of our fundraising infrastructure during a transformational period. As we execute a historic $40 million capital campaign to double our capacity and expand operations, this role will be instrumental in ensuring best-in-class fundraising operations, data integrity, and donor experiences.Reporting to the Vice President, Philanthropy &amp; Community Relations, this position requires a strategic systems thinker who combines technical database expertise with a deep understanding of fundraising operations. The successful candidate will serve as the organizational expert in Blackbaud Raiser's Edge NXT, driving process innovation, enhancing collaboration between fundraising and finance teams, and leveraging technology to elevate every aspect of the donor journey.To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills and qualifications relevant to the Director, Programs and Mission Impact. Hiring salary range: $60,000 to $70,000. RMHC-SWO offers a 4-day workweek schedule for the employees.KEY RESPONSIBILITIESBlackbaud Raiser's Edge NXT Administration &amp; Optimization<ul><li>Serve as the organizational expert and primary administrator for Blackbaud Raiser's Edge NXT, ensuring optimal system performance, data integrity, and functionality.</li><li>Design, implement, and refine database architecture, coding structures, and workflows that support sophisticated fundraising operations and reporting requirements.</li><li>Develop and maintain comprehensive database documentation, including data dictionaries, process flows, and standard operating procedures.</li><li>Lead system upgrades, integrations, and implementations of new Blackbaud modules to enhance fundraising capabilities.</li><li>Create and manage custom queries, reports, dashboards, and data visualizations that provide actionable insights for fundraising strategy.</li><li>Establish and enforce data governance standards, ensuring consistent, accurate, and compliant data management practices.</li><li>Provide technical leadership on database-related decisions, serving as the liaison between fundraising, finance, IT, and external vendors.</li></ul>Gift Processing &amp; Revenue Operations<ul><li>Oversee all aspects of gift processing, ensuring accuracy, timeliness, and compliance with Canada Revenue Agency (CRA) guidelines and organizational policies.</li><li>Design and implement best-practice workflows for processing all gift types including cash, credit card, stock transfers, in-kind donations, planned gifts, pledges, and recurring donations.</li><li>Ensure accurate and timely issuance of CRA-compliant official donation receipts, including split receipting, fair market value assessments, and advantage calculations.</li><li>Establish quality control protocols and audit procedures to maintain data accuracy and identify discrepancies.</li><li>Manage month-end, quarter-end, and year-end gift processing and reconciliation procedures.</li><li>Coordinate seamlessly with Finance and Corporate Services teams to ensure gift revenue is accurately recorded and reconciled across all systems.</li><li>Monitor gift processing metrics and develop strategies to improve efficiency and donor experience.</li></ul>Fundraising Operations &amp; Process Excellence<ul><li>Lead process improvement initiatives across the Development department, identifying inefficiencies, developing solutions, and implementing change management strategies.</li><li>Design and optimize donor stewardship workflows, acknowledgment processes, and communication touchpoints to enhance donor retention and engagement.</li><li>Develop and maintain campaign tracking systems, moves management protocols, and portfolio management tools.</li><li>Create and manage project tracking systems for campaign initiatives, events, and major gift solicitations</li><li>Establish metrics and key performance indicators (KPIs) to measure fundraising effectiveness and operational efficiency.</li><li>Conduct regular data audits and cleanup initiatives to maintain database health and optimize system performance.</li><li>Support the development team with data segmentation, prospect research, donor analytics, and predictive modelling.</li></ul>Cross-Functional Collaboration &amp; Integration<ul><li>Serve as the primary liaison between Development and Finance/Corporate Services, fostering seamless.collaboration and ensuring alignment of systems, processes, and reporting.</li><li>Lead regular reconciliation meetings with Finance to ensure that gift revenue, receivables, and donor records are accurate and synchronized.</li><li>Collaborate with Finance to streamline accounts receivable processes, pledge tracking, and revenue recognition.</li><li>Partner with Marketing and Communications to ensure consistent donor data flows across all platforms and touchpoints.</li><li>Work with program staff to track and report on restricted fund utilization and grant compliance.</li><li>Facilitate communication between internal stakeholders and external technology vendors, consultants, and partners.</li></ul>Reporting, Analytics &amp; Strategic Insights<ul><li>Design and deliver comprehensive fundraising reports, dashboards, and analytics for leadership, board members, and campaign volunteers.</li><li>Develop custom reports that track campaign progress, donor retention, gift officer performance, and revenue trends.</li><li>Create data visualizations and presentations that communicate complex information clearly and compellingly.</li><li>Provide analytical insights that inform fundraising strategy, donor segmentation, and resource allocation.</li><li>Lead the annual planning and budgeting process for Development operations, ensuring alignment with organizational goals and Finance timelines.</li><li>Conduct prospect identification projects and wealth screening initiatives to support major gift fundraising.</li><li>Analyze donor behaviour, giving patterns, and engagement metrics to optimize cultivation and solicitation strategies.</li></ul>Diversity, Equity, and Inclusion:<ul><li>Embed DEI principles into all aspects of operations and programming, fostering an inclusive and equitable environment.</li><li>Champion diversity, equity, and inclusion initiatives in all mission-focused activities of RMH SWO.</li></ul>QUALIFICATIONS/ KNOWLEDGE REQUIRED<ul><li>Master's degree in Library and Information Science, Information Technology, Data Analytics, or related field strongly preferred.</li><li>Bachelor's degree in a relevant field required.</li><li>Blackbaud Raiser's Edge NXT Certification strongly preferred or commitment to obtain within first year.</li><li>Project Management Professional (PMP) designation or equivalent is an asset</li><li>Certified Fundraising Executive (CFRE) or willingness to pursue is an asset.</li></ul>Experience &amp; Technical Expertise<ul><li>Minimum 5 years of hands-on experience administering Blackbaud Raiser's Edge NXT or similar fundraising CRM platforms.</li><li>Demonstrated expertise in database architecture, data governance, and systems optimization.</li><li>Proven track record managing gift processing operations and ensuring CRA compliance in a Canadian charitable environment.</li><li>Experience with comprehensive campaign environments and complex fundraising operations.</li><li>Strong understanding of nonprofit fundraising practices, donor relations, and development operations.</li><li>Experience with data integration tools (e.g., Omatic), business intelligence platforms (e.g., Power BI), and reporting tools.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data analysis.</li><li>Experience with Blackbaud modules such as Financial Edge NXT, Merchant Services, email marketing platforms is an asset.</li><li>Familiarity with project management methodologies and tools (Microsoft Planner, Asana, Smartsheet, etc.)</li></ul>Core Competencies<ul><li>Systems Thinking:&nbsp;Ability to understand how interconnected systems work and to design, troubleshoot, and optimize complex processes.</li><li>Analytical Excellence:&nbsp;Strong quantitative and analytical skills with the ability to extract insights from complex datasets.</li><li>Attention to Detail:&nbsp;Exceptional accuracy and thoroughness in data management, gift processing, and reporting.</li><li>Process Improvement:&nbsp;Proven ability to identify inefficiencies, develop solutions, and implement lasting improvements.</li><li>Technical Aptitude:&nbsp;Quick learner who adapts readily to new technologies and can translate technical concepts for non-technical audiences.</li><li>Collaboration &amp; Communication:&nbsp;Excellent interpersonal skills with the ability to build strong relationships across departments and with external stakeholders.</li><li>Problem-Solving:&nbsp;Resourceful and solution-oriented approach to challenges, with the ability to troubleshoot and resolve issues independently.</li><li>Organizational Skills:&nbsp;Superior ability to manage multiple priorities, meet deadlines, and maintain composure in a fast-paced environment.</li><li>Donor-Centric Mindset:&nbsp;Understanding of how operational excellence directly impacts donor experience and retention.</li><li>Integrity &amp; Confidentiality: Impeccable ethics and discretion in handling sensitive donor and financial information.</li></ul>Hours of Work&nbsp;<ul><li>Monday to Thursday 8:00 am – 4:30 pm.</li></ul>WORKING CONDITIONS:RMH SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of the utmost importance.Travel:&nbsp;The ability to travel regionally may be required.&nbsp;RMHC is a family-centred brand and deeply values the lives of its employees inside and outside of RMH programs. We offer a competitive salary, benefits, and vacation package. RMH SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

Ronald McDonald House Southwestern Ontario

System Analyst, Fundraising & Operations Database

Accreditation &amp; Programs Administrator&nbsp;Type:&nbsp;Full-Time (37.5 hrs/week), permanent&nbsp;Salary:&nbsp;$27/hourLocation:&nbsp;Remote (Canada)&nbsp;Start Date: As soon as feasible&nbsp;Application Deadline: 09 Jan 2026&nbsp;Make a National Impact on Healthcare Education&nbsp;Simulation Canada strengthens healthcare education across the country by helping educators, simulation centres, and institutions deliver safer, more effective learning. Much of this work happens behind the scenes— but its impact is real, meaningful, and felt across the entire healthcare and education community.&nbsp;As part of our small, dedicated, collaborative team, you’ll play a vital role in ensuring that our programs run smoothly, our applicants feel supported, and our operations are efficient and well-organized. If you love process, accuracy, communication, and making things work seamlessly for others, this role offers the chance to contribute directly to improving healthcare education in Canada.&nbsp;About the Role&nbsp;The Accreditation and Programs Administrator is responsible for the day-to-day administration of Simulation Canada’s programs, with a primary focus on our national accreditation program. Secondary responsibilities include supporting our education activities—including online courses and live sessions—and potentially support for our annual conference.&nbsp;Simulation Canada is a small team; flexibility and adaptability are essential. Team members frequently support each other across different programs, and responsibilities can shift depending on organizational needs. The person in this role may occasionally be asked to assist with other activities, and the role may evolve over time as our programs grow and change.&nbsp;This is an administrative and operational role—not a leadership or decision-making position—but it requires maturity, professionalism, excellent organizational ability, attention to detail, and strong communication skills.&nbsp;The ideal candidate is detail-oriented, thrives in structured processes, enjoys helping people navigate systems/processes, and takes pride in accuracy, follow-through, and excellent service.&nbsp;This position reports to the President &amp; CEO, and collaborates closely with the Director of Education and the Director of Operations and Events to address key departmental priorities.&nbsp;Key Responsibilities&nbsp;Accreditation Program Administration (Primary Role)&nbsp;<ul><li>Monitor incoming accreditation applications and track progress through each stage </li><li>Review applications for completeness (not content evaluation) </li><li>Track deadlines, external reviewer assignments, reviewer feedback, and applicant responses </li><li>Maintain accurate internal records of each application’s status </li><li>Coordinate accreditation committee meetings, including scheduling, preparing materials, distributing documents, and recording minutes </li><li>Communicate with applicants professionally and promptly, providing clear guidance and excellent customer service </li><li>Prepare agreements with reviewers (based on templates) and track responses </li><li>Maintain policies and procedure guides related to the accreditation program </li><li>Collect evaluations and feedback on the accreditation program and recommend improvements </li><li>Improve documentation to align with Simulation Canada branding and communication standards </li><li>Maintain confidentiality of sensitive information throughout the process&nbsp;</li></ul>Education Program Support (Secondary Role)&nbsp;<ul><li>Plan and support live and online education sessions, including setup, in-session support, and postsession debrief </li><li>Coordinate and provide support to faculty, including meeting scheduling and tracking contract completion </li><li>Coordinate communications with course participants (pre-course, registration, post-course, troubleshooting) and respond to general education inquiries. </li><li>Maintain our Learning Management System (LMS), including course cloning and updating, participant enrolment, learning material preparation, user management, and creating worksheets and guides. </li><li>Prepare contracts for faculty (based on templates) and track responses and coordinate payments </li><li>Update our website and our internal database with course information and offerings </li><li>Distribute course evaluation surveys and collect data; distribute certificates of completion&nbsp;</li></ul>Conference Support (Secondary Role)&nbsp;<ul><li>Provide general logistical and administrative assistance as required </li><li>Attend the conference to provide on-site support</li></ul>Communications (Preferred Asset)&nbsp;<ul><li>Assist with basic drafting of newsletter content and operational communications </li><li>Prepare, maintain and schedule marketing communications </li><li>Support routine website updates (WordPress) </li><li>Assist with posting and maintaining basic social media content (focus on LinkedIn)&nbsp;</li></ul>Qualifications&nbsp;Required&nbsp;<ul><li>College or university certificate/degree diploma in a business-related discipline (administration, project management, etc.), event management, technology, or healthcare </li><li>Minimum 3 years of experience in a similar role requiring administration or event/activity coordination </li><li>Strong organizational and time-management skills, with proven ability to prioritize, manage multiple tasks and deadlines, and adapt to changing circumstances </li><li>Excellent written and verbal communication skills (English required) </li><li>Strong customer-service orientation and comfort communicating with professionals </li><li>High attention to detail, accuracy, and consistency in process execution </li><li>Ability to handle confidential information with professionalism </li><li>Experience with the Microsoft Office suite (especially Word and Excel) </li><li>Comfortable working independently and remotely, with proven ability to self-manage time and initiative in a remote work environment </li><li>Work with a small team </li><li>Quick learner, especially for new processes and technology platforms </li><li>Must reside in Canada&nbsp;</li></ul>Preferred&nbsp;<ul><li>Bilingual (English and French) </li><li>Experience with: </li><li>Website content updates (especially on WordPress sites) </li><li>Airtable or other database tools </li><li>Learning Management Systems </li><li>Creating and supporting webconferences (e.g. Zoom, MS Teams) </li><li>Slack </li><li>MailChimp or other email marketing platforms </li><li>Experience supporting programs, education administration, association operations, or accreditation processes </li><li>Experience in healthcare or education environments is an asset but not required&nbsp;</li></ul>Work Environment &amp; Benefits&nbsp;<ul><li>Remote position (within Canada) </li><li>Flexible work hours, though some availability during regular office hours is required </li><li>Occasional travel may be required (e.g., for annual conference) </li><li>37.5-hour work week </li><li>Basic benefits package (including life and extended medical insurance)&nbsp;</li></ul>How to Apply&nbsp;Simulation Canada is committed to fostering an inclusive and dynamic workplace. We encourage all qualified individuals to apply.&nbsp;Submit your application online via&nbsp;<a href="https://simulationcanada.fillout.com/program-admin-2025&amp;nbsp" target="_blank">https://simulationcanada.fillout.com/program-admin-2025&amp;nbsp</a>; We will only contact applicants who are to be invited for the next stage of the hiring process.&nbsp;

Simulation Canada

Accreditation & Programs Administrator

The Central District of The Alliance Canada has an immediate need for a full-time role of&nbsp;Church Development &amp; Clerical Support Administrator. This role reports to the Assistant District Superintendent (ADS) providing administrative assistance with church governance and development projects. Additionally, this role is responsible for providing limited clerical support to other departments.The Central District is one of six districts across Canada that make up the Christian church denomination of The Alliance Canada. The mandate of the Central District Office is to provide oversight of our district churches and pastoral leaders, and to support and resource them in the areas of development, governance, global missions, and local church planting.&nbsp;&nbsp;<h2>RESPONSIBILITIES:</h2><h4>Church Development</h4><ul><li>Guide emerging church teams through governance processes for becoming either developing or organized churches</li><li>Assist churches with compiling their charitable application for submission to CRA </li><li>Liaise between churches and the District’s Bylaw Committee for the review of church bylaws </li><li>Work alongside the ADS to develop practical resources to equip and train church boards.</li><li>Coordinate the PEAK program (church development coaching program), assisting with scheduling, tracking, and record keeping.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><h4>Church Records&nbsp;</h4><ul><li>Make updates to church information in Rock RMS and Planning Centre Online</li><li>Collection and filing of church annual reports and insurance policies. </li><li>Reviewing insurance policies against the District’s Insurance Requirements Policy to ensure churches have required types of coverage</li><li>Filing of church documentation, both hardcopy and electronic formats.</li></ul><h4>Clerical Support</h4><ul><li>Assisting the Finance department with issuing of tax receipts, scanning and filing of invoices, and data entry.</li><li>Provide clerical support to other department directors when needed.</li><li>Administer the Legacy Fund program, including tracking applications and committee decisions in Monday.com, and sending out funding responses to applicants.</li><li>Overseeing the purchase and stocking of kitchenette supplies.</li><li>Coordinate meeting lunches when needed including ordering, set up and clean up </li><li>Participate on a quarterly basis as a member of the National District Support Team, meeting online with administrative personnel from other districts to share best practices and resources.</li></ul><h2>QUALIFICATIONS:</h2><ul><li>Bachelors or diploma in business administration, office administration or related field</li><li>Certificate in non-profit management/administration, or understanding of charitable governance a definite asset.</li><li>Understanding The Alliance Canada (or similar denominational) governance structure is a definite asset.</li><li>Administratively strong with demonstrated organizational and critical thinking skills.</li><li>Aptitude for developing and maintaining systems.</li><li>A friendly and professional demeanor.</li><li>A conscientious and collaborative team player with a proactive approach to service.</li><li>The ability to prioritize and execute a variety of competing tasks while remaining calm and collected.</li><li>The ability to maintain a high degree of confidentiality and discretion.</li><li>Ability to navigate and utilize various software, databases and online platforms such as: Google Workspace, Planning Centre Online, Monday.com, Adobe Acrobat Pro, and Microsoft and Mac applications.</li></ul><h2>EMPLOYMENT TERMS:</h2><ul><li>$52,000 - $56,000 starting annual wage, based on experience, skills and knowledge.</li><li>This position works 37.5 hours per week, Monday through Friday, in our office in Burlington.</li><li>Flexible work schedule (e.g. 8:00am - 4:00pm; 8:30am - 4:30pm; or 9:00am - 5:00pm). </li><li>Generous vacation policy that starts at 3 weeks per year.</li><li>Participation in a defined contribution pension plan.</li><li>Extended health and dental benefits and insurance plan.</li></ul><h2>APPLICATION PROCESS:</h2>Interested parties should submit a resume and a cover letter which outlines your interest in the role and why you feel your skills and experience make you a great candidate, to the attention of Carrie McFarland, Director of Human Resources at&nbsp; <a href="mailto:resumes@centraldistrict.ca" target="_blank">resumes@centraldistrict.ca</a>.&nbsp;Only those candidates selected for an interview will be contacted. The Central District provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.Applications will be reviewed upon receipt and the posting will remain open until the position is filled.

Central District of The Alliance Canada

Central Canadian District of Christian & Missionary Alliance

Church Development & Clerical Support Administrator

Bain Apartments Co-operative Incorporated&nbsp;Operations Co-ordinator&nbsp;Job Description&nbsp;The Bain Apartments Co-operative Incorporated is a vibrant 260 unit member-led housing coop located in the heart of Toronto’s Riverdale neighbourhood. Our community is multicultural and full of diversity.&nbsp; We are looking for an energetic, full time, experienced, Operations Coordinator to join our amazing Management team. This position offers a varied portfolio including communications, administrative support, project co-ordination, and liaising with staff, the board of directors, and members of the co-op. To learn more about Bain Apartments Co-op, please see our website: <a href="http://www.bainco-op.ca/" target="_blank">www.bainco-op.ca&nbsp;</a>The Operations Co-ordinator&nbsp;is the frontline staff person for the co-op for its members and the public.&nbsp; It requires excellent organizational skills and communications skills.&nbsp;Key responsibilities:&nbsp;<ul><li>Receive and respond to inquiries from members of the Co-op as well as members of the community at large </li><li>Administrative support to the General Manager and staff team </li><li>Liaise between staff, members and the maintenance department </li><li>Preparing and printing packages as required for several regularly-scheduled meetings: background memos, correspondence and related documentation </li><li>Attend monthly meetings in the evening and take minutes if required </li><li>Researching, interpreting policies and by-laws, legislation as it relates to the co-op </li><li>Coordinate unit rentals, maintain waitlists with high level of accuracy and confidentiality </li><li>Responsible for Community Centre bookings </li><li>Prepare and distribute monthly bulletin </li><li>Maintaining Co-op website </li><li>General administrative duties including photocopying, mail distribution, file and list maintenance </li><li>Depending on the needs of the Co-operative, this role and its duties may be modified.&nbsp;</li></ul>The Successful Candidate will have:&nbsp;<ul><li>Minimum 3 years in administrative position, or commensurate experience </li><li>Good understanding of Housing Co-operatives and how they function </li><li>Exceptional interpersonal skills to interface with a very diverse community and the staff team while maintaining a high level of confidentiality in all interactions </li><li>Experience coordinating complex projects and events </li><li>Strong time and workload management skills </li><li>Excellent research skills interpreting policies and by-laws </li><li>Organized and energetic with demonstrated experience in performing administrative duties </li><li>Exemplary written and verbal communication skills </li><li>Creative problem-solving skills </li><li>Proficient in MS Office and Excel&nbsp;</li></ul>Assets<ul><li>Experience using HMWorx or other property management software </li><li>Prior experience in non-profit housing sector </li><li>Previous training in NVC or group process would be helpful </li><li>Experience working with volunteer committees or board of directors </li><li>Ability to work remotely if required&nbsp;</li></ul>Hours:&nbsp; Monday-Friday 9am-5pm, 40 hours per week with some evenings&nbsp;Salary:&nbsp; Starting at $25 per hour&nbsp;Excellent benefits package after successful completion of a 3 month probationary period:&nbsp; After successful completion of a 3 month probationary period&nbsp;Target start date:&nbsp; As soon as possible&nbsp;Please send resume and cover letter by January 16, 2026 to:&nbsp;<a href="mailto:resumes@100bain.com" target="_blank">resumes@100bain.com</a> with Operations Coordinator in the header.&nbsp; No phone calls please.&nbsp;Bain Co-op is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&nbsp; We thank all applicants but only candidates selected for an interview will be contacted.&nbsp;

Bain Apartments Cooperative Inc.

Operations Coordinator

<h2>The Opportunity</h2>The VHEC is actively searching for a skilled and dynamic Administrator to join our dedicated team in January 2026. This pivotal role involves a commitment of approximately 36.5 hours per week.&nbsp; As the Administrator, you will be instrumental in maintaining the overall efficiency of our organization by overseeing key areas such as office management, reception, school program scheduling and various critical administrative tasks. Your contributions will directly support our mission of Holocaust education and human rights, making you an invaluable part of our team. If you are a motivated and detail-oriented professional with a passion for making a positive impact, we invite you to apply and be a key player in our mission at the VHEC.<h2>Benefits &amp; Perks</h2><ul><li>Competitive benefits package</li><li>10 health days/year</li><li>Early closure on Fridays</li><li>2 weeks of vacation&nbsp;</li><li>December holiday shutdown (1 week)</li><li>Observation of Jewish holidays in addition to statutory holidays (as many as an additional 10 paid days off a year)&nbsp;</li></ul><h2>About You&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</h2>You are an experienced professional with an undergraduate degree, ready to contribute your skills to the impactful work of the VHEC. With 2-3 years of proven expertise in office administration and management, you possess excellent verbal and written English language skills. Proficient in various software, including the Microsoft Office suite, office administration tools, and database systems like Raiser's Edge, you showcase strong computer skills. Known for meeting deadlines and efficiently managing multiple tasks, you are detail-oriented and tech-proficient.Your organizational prowess effortlessly coordinates office calendars, supports executive personnel, and ensures smooth day-to-day operations. Committed to providing exceptional client care, you excel in reception duties, greeting visitors with warmth and professionalism. Your interpersonal skills are second to none, enabling positive liaisons with staff, volunteers, vendors, and program partners. Committed to teamwork, active listening, empathetic communication, and conflict resolution, you bring a professional approach to all interactions. Administrative and clerical tasks are your forte, supporting both daily operations and forward planning. A background or interest in museum education and programming is an asset, as is a commitment to promoting human rights and social justice.<h2>Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</h2>Reporting to the Associate Managing Director, the Administrator will be responsible for the following duties:Office Management<ul><li>Be the primary staff person responsible for opening and closing the VHEC</li><li>Ensure that public spaces, including exhibition areas, the library, lunchroom and reception, are neat and tidy, implementing proactive measures for effective office management</li><li>Coordinate office calendar, room bookings, and set-up for internal meetings</li><li>Troubleshoot office equipment and liaise with IT consultants for regular maintenance and interim matters</li><li>Update manuals (administrative, tech, security) as needed</li><li>Responsible for the storage and scheduled destruction of administrative records (onsite and offsite)</li><li>Record minutes at staff meetings and other meetings when required</li><li>Independently update and maintain the MailChimp audience list</li></ul>Reception<ul><li>Serve as the critical initial point of contact between the VHEC and the general public</li><li>Be the primary staff person responsible for answering phones, checking voicemail, and changing outgoing messages as needed</li><li>Ensure all telephone and email interactions are professional and positive, representing the VHEC well to clients and supporters</li><li>Respond to email inquiries on <a href="mailto:info@vhec.org" target="_blank">info@vhec.org</a> and forward specialized requests to the appropriate staff</li><li>Manage mail, including sending tribute cards as per donor specifications</li><li>Inform development staff of significant donations and send out corresponding acknowledgement letters</li></ul>Visitor Services<ul><li>Provide client care and visitor services, ensuring a welcoming environment for all visitors</li><li>Open and close the exhibitions and display equipment daily</li><li>Track daily visitors and record visitor figures</li><li>Manage event ticket sales and RSVPs, including virtual programs</li><li>Assist with library book sign-out and searches in the absence of the Librarian&nbsp;</li><li>Handle book sales (in person and online), taking payments, and updating inventory accordingly</li><li>Assist Holocaust restitution volunteers with certifying restitution documents and client care</li></ul>Database TasksUsing Raiser’s Edge:<ul><li>Collaborate with the Finance Administrator to update and maintain the donor database</li><li>Schedule reminders for recurring donations and process monthly and annual contributions</li><li>Record and process donation payments</li><li>Create targeted donor lists for campaigns, events, and publications</li><li>Generate, print, and send tax receipts</li></ul>Other tasks:<ul><li>Review and verify reimbursement forms submitted by team members</li><li>Monitor payment schedules to ensure vendors are paid promptly</li><li>Print and send tribute cards using the FileMaker database</li><li>Update and maintain the FileMaker database</li></ul>Light Financial Duties<ul><li>Coordinate authorized cheque signatories as required and prepare, write, and mail cheques</li><li>Serve as backup to Finance Administrator to receive and file invoices, preparing basic coding</li><li>Manage, track, and reconcile petty cash, providing monthly reports to the Finance Administrator</li><li>Process credit card transactions</li><li>Prepare and mail annual endowment and multi-year pledge reminder letters and statements</li></ul>Bookings<ul><li>Serve as the first point of contact for school tour and outreach speaker requests</li><li>Manage the scheduling of educational resource loans, including book sets and discovery kits</li><li>Coordinate registrations and send confirmations for VHEC-administered symposia programs and teachers’ conferences</li><li>Schedule appointments to support survivor services and the Holocaust restitution volunteer&nbsp;</li><li>Assist in the oversight of school programs, ensuring smooth logistics for the arrival of docents, speakers, and schools, setting out materials, and handling payments</li><li>Manage the scheduling of school tours and maintain the school tour booking calendar</li></ul>Procurement<ul><li>Order supplies for office, kitchen, library and archives, exhibitions etc.</li><li>Advise the Designer of any special stationery requirements</li><li>Replenish bookstore inventory as required</li></ul>Other Duties:<ul><li>Perform other duties as reasonably required</li></ul><h2>Experience</h2><ul><li>A minimum of 2-3 years of hands-on experience in office administration and management.</li><li>A bachelor’s degree, preferably in business administration, management or a related field, would be an asset.</li><li>Experience in donor database management (preferred).</li><li>Experience in the educational or non-profit sector (preferred).</li></ul><h2>Skills</h2><ul><li>MS Office Suite, particularly Outlook, Word &amp; Excel&nbsp;</li><li>Strong verbal and written English</li><li>A minimum of 35 words per minute accurate typing speed</li><li>Project management platforms (Eg: Asana)</li><li>File management systems (Eg: FileMaker Pro)</li><li>Donor database management (Eg: Raiser’s Edge)</li><li>Email marketing platform (Eg: MailChimp)</li><li>MS Teams or similar video conferencing software</li><li>PDF editors&nbsp;</li><li>Accurate data entry</li><li>Google calendar management</li><li>Basic IT troubleshooting</li><li>Square payment platform and equipment</li></ul><h2>How to Apply &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</h2>If this sounds like you, we would love to hear from you!Please email your cover letter and resume in one file to&nbsp;<a href="mailto:jobs@vhec.org" target="_blank">jobs@vhec.org</a>&nbsp;quoting Administrator in the subject line.&nbsp; Applications will be accepted until the position is filled.Your application will be handled with utmost discretion and confidentiality. All applicants will receive an automated email response confirming receipt of their application submission.&nbsp;Please note that only applicants shortlisted for an interview will be contacted.&nbsp; While we are accepting applications throughout December, the VHEC will be closed from December 24 to January 5. Only shortlisted applicants will be contacted after January 5.The VHEC is an equal opportunities employer and encourages applications from Canada’s federal job equity groups: women, Aboriginal peoples, persons with disabilities and members of visible minorities.&nbsp;We sincerely thank all applicants for their interest in the VHEC.&nbsp;

Vancouver Holocaust Education Centre

Administrator

<h4>Bilingual Administrative Assistant, (DESO)</h4>Term contract ending March 2027 – working 17.5 hours / weekPay Scale$24.09 - $27.70/ hourPension and BenefitsExcellent benefits package including Healthcare of Ontario Pension Plan (HOOPP)Application DeadlineDecember 24, 2025 at 11:59:00 p.m.<h4>About the Role</h4>The AA, DESO provides administrative and research activity support for the Diabetes Eye Screening Ottawa team, which provide services to clients across the city of Ottawa. The main functions of this position include the calling, screening, registering and scheduling of clients for appointments along with basic office administration duties. Given that DESO is partnership between Ottawa Hospital Research Institute and the Eye Institute, there may be requirement for the AA, DESO to support with tasks related to working with our partners, such as data collection, administrative tasks related to research project.The AA, DESO is required to be in-person at CCHC during clinic days/times (subject to change).<h4>Requirements</h4><ul><li>High School graduation diploma</li><li>Secretarial diploma or equivalent training and experience</li><li>Minimum of two years experience in a direct client services role in a fast-paced environment and experience inputting data into a computer system.</li><li>Excellent listening, written and verbal communication skills.</li><li>Excellent office administration skills including the ability to maintain a comprehensive system of record keeping.</li><li>Proficient with Windows-based computer systems, in particular, email, MS Word and Excel.</li><li>Excellent interpersonal skills and ability to manage challenging situations</li><li>Demonstrated knowledge of client service principles and practices</li><li>Uses good judgement and takes initiative.</li><li>Open to flexible work schedule and location.</li><li>Excellent organizational and time management skills.</li><li>Enjoys interacting with clients over the telephone and has superior phone manners.</li><li>Excellent attention to detail even while managing competing tasks.</li><li>Team player, ability to work with people from diverse backgrounds.</li></ul>Desirable<ul><li>Knowledge of community resources in Ottawa-Carleton.</li><li>Experience with computerized scheduling systems and electronic health records</li><li>Advanced knowledge of Excel</li><li>Knowledge of website development</li><li>Ability to communicate in other languages (Arabic, Mandarin, Cantonese, Spanish)</li><li>Interest in research</li></ul>Language designation<ul><li>English, written and spoken</li><li>French, written and spoken</li></ul><h4>Start Date</h4>As Soon As Possible<h4>How to “Express an Interest” for this Opportunity:</h4>Submit your letter of interest along with your résumé on or before December 24, 2025, 11:59 pm to <a href="mailto:jobs@centretownchc.org" target="_blank">jobs@centretownchc.org</a>.Please note the following:<ul><li>The subject line of your email should read “Bilingual, Administrative Assistant (DESO)”</li><li>The file name for your resume should read:“ (last name)_(first name)_ Resume</li><li>The file name for your cover letter should read: “ (last name)_(first name)_ Cover Letter</li></ul>We thank all applicants for their interest. Only applicants invited to an interview will be contacted.Candidates requiring accommodation during the application and/or the interview process should contact us at <a href="mailto:jobs@centretownchc.org" target="_blank">jobs@centretownchc.org</a> so arrangements can be made. CCHC is an equal opportunity employer and values diversity in its workforce and as such, we encourage applications from individuals who reflect the broad diversity of communities we work with.Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.

Centretown Community Health Centre / Centre de sante communautaire du Centre-ville

Centretown Community Health Centre / Centre de santé communautaire du Centre-ville

Bilingual Administrative Assistant, (DESO)

Are you looking for work that fills your heart as well as your wallet? Do you want to have a direct, positive impact on the lives of your neighbours and colleagues? St. Andrew's United Church is looking for an Office Administrator &amp; Property Manager.&nbsp;St. Andrew’s United is a vibrant community church in North Vancouver that works with other churches and faith-based groups, as well as non-profit community organizations, to mitigate homelessness, poverty, social isolation, and environmental issues. The Office Administrator &amp; Property Manager supports the ministry and mission of the church by overseeing daily office operations, managing the building and property, and serving as a welcoming first point of contact for the congregation and wider community. This role requires strong organizational skills, good communication, confidentiality, and the ability to work independently while supporting staff, volunteers, renters, and ministry teams.&nbsp;Key ResponsibilitiesOffice Administration<ul><li>Serve as the primary point of contact—respond to phone calls, emails, mail, and in-person inquiries.</li><li>Liaise with Communications Coordinator in relation to website and social media platforms.</li><li>Provide administrative support to the minister, music director, church Board, and Mission and Management teams.</li><li>Coordinate preparation of weekly bulletins, announcements, newsletters, Annual Congregational Report, and other communications.</li><li>Maintain Google church calendar, schedules, and room bookings.</li><li>Keep official church records, directories, minutes, and filing systems up to date.</li><li>Order office supplies and arrange office equipment maintenance as required.</li></ul>Financial and Administrative Support<ul><li>Process invoices, deposits, and payments in collaboration with the Treasurer.</li><li>Track rental income and prepare rental contracts and invoices.</li><li>Issue tax receipts where required.</li><li>Prepare financial reports/documents needed for church Board and Trustees meetings.</li><li>Participate in preparation of Annual Budget.</li></ul>Facilities &amp; Property Management<ul><li>Oversee daily building operations, including cleanliness, security, and accessibility.</li><li>Supervise cleaning contractor.</li><li>Manage building repairs and maintenance as directed by the Management Team. coordinating with tradespeople and service providers.</li><li>Monitor building systems (HVAC, electrical, plumbing, alarms).</li><li>Ensure compliance with fire regulations, and safety and insurance requirements.</li><li>Maintain inventory of equipment, furniture, and supplies.</li><li>Support planning of long-term property improvements and capital projects.</li><li>Prepare monthly property report to the Chair, Management Team.</li></ul>Rental and Event Coordination<ul><li>Manage inquiries, contacts, and scheduling for external groups using church facilities.</li><li>Ensure proper set-up, equipment availability, and building access for events.</li><li>Communicate with renters regarding policies, fees, and expectations.</li><li>Prepare rental contracts.</li><li>Update rental policies yearly with Chair of Trustees and Chair of Management Team.</li></ul>Qualifications<ul><li>Experience in office administration, facilities coordination, or related work.</li><li>Strong interpersonal, communication, and customer-service skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficiency with office software (Microsoft Office and QuickBooks Online).</li><li>Ability to manage multiple tasks and work independently.</li><li>Basic knowledge of bookkeeping.</li><li>Experience with website management and/or social media.</li><li>Maintain staff and congregational confidentiality.</li><li>Ability to be empathetic yet discreet, without becoming pastorally involved.</li><li>Must have belief system in alignment with the values of The United Church of Canada and St. Andrew’s United Church.&nbsp;</li></ul>Salary includes benefits from The United Church of Canada. &nbsp;Hours are Mon. to Fri. (8:30 am – 4:30 pm).St. Andrew’s United Church is an open and affirming congregation where people are welcome regardless of race, class, economic background, or sexual orientation.&nbsp;We encourage folk who identify as BIPOC or from other under-represented groups to apply. Only successful applicants will be contacted.

St. Andrew's United Church, North Vancouver

Office Administrator & Property Manager

The Abbotsford Community Foundation (ACF) is a non profit charitable organization that acts as a grantmaker, charity collaborator, convener, and capacity builder in our local community. Since its inception, ACF has invested over $20 million back into community - supporting everything from student awards, flood recovery, at risk and vulnerable populations, our agricultural sector, and animal welfare. ACF is looking to fill a P/T (28&nbsp;hrs/week) permanent Student Awards Specialist and Administrative Support role. This position offers a pay range of $25-$26/hr (commensurate with experience) and comes with a comprehensive benefits package. We offer a friendly and passionate work environment and are looking for someone who will fit within our small but mighty team. Reporting to the Executive Director or her designate, the Awards and Administrative Support individual provides administrative support to our team and helps coordinate the planning and delivery of our Student Awards Program. This is a job where we rely heavily on Foundant's Community Suite software and great relationship skills to provide excellent support and service to our donors, charitable partners, and other committee members. Paying attention to the details and being able to multi task while maintaining a sense of calm and order is critical to this role. Responsibilities:<ul><li>Student Awards Program (approx. 70% of the role)<ul><li>Support the coordination of the Student Awards Program per established protocols</li><li>Create and update all awards documentation annually</li><li>Process all student awards applications and award claims</li><li>Maintain updated fund agreement binders and ensure database is updated as appropriate</li><li>Update awards pages on the website including applications</li><li>Support donor stewardship and act as a point of contact for all things related to awards for young people</li></ul></li><li>General Administrative Support (approx. 20% of the role)<ul><li>Coordinate all reception and general admin tasks such as mail processing, board room calendar bookings, general inquiries, filing, database entries, etc.</li><li>Responsible for maintaining the Petty&nbsp;Cash box, reporting and reconciliation</li><li>Maintain checklists and workflow processes as required including updates for Admin &amp; Awards manuals</li><li>Deposit physical donations, following established protocols</li><li>Work with volunteers on various admin projects such as digitalization of files</li><li>General office maintenance including acting as point of contact for vendors, repair contractors, safety compliance tasks, etc.</li><li>Ensure all staff have key and FOB access as appropriate</li></ul></li><li>Other (approx. 10% of the role)<ul><li>Assist with marketing and event planning as needed</li><li>Other duties as assigned</li></ul></li></ul>Qualifications<ul><li>At least 1 year of experience as administrative support within an organization (ideally a non profit or charity) including a strong understanding of database management</li><li>Excellent attention to detail, strong written and oral communication and warm interpersonal skills</li><li>Able to work independently and as part of a small but dynamic team</li><li>Able to learn new software for records tracking and donor stewardship</li></ul>We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as members of Black, racialized, or visible minority communities, Indigenous Peoples, people identifying as 2SLGBTQ+, and people with disabilities. If we can make this easier through accommodation in the recruitment process, please contact us at <a href="mailto:info@abbotsfordcf.org" target="_blank">info@abbotsfordcf.org</a>.Please include a cover letter detailing how you think you would be a fit for our work, along with your resume. Applications without a cover letter will not be reviewed. We thank all applicants for reaching out but only those selected for an interview will be contacted. Thank you.&nbsp;

Abbotsford Community Foundation

Awards & Administrative Support

FULL TIME, REGULAR POSITION SALARY RANGE: $47,187 - $50,179Benefits include: • Extended Health and Dental benefits including Life, AD&amp;D and LTD • Healthcare of Ontario Pension Plan (HOOPP) • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional development time and fundsSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.This position will operate as part of the new HART Hub. The HART Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT) led by South Riverdale Community Health Centre and St. Michael’s Homes with support from Anishnawbe Health Toronto, Gerstein Crisis Centre, The Neighbourhood Group, Michael Garron Hospital, Alpha House, Fontbonne Ministries, The Salvation Army, 2-Spirited People of the 1st Nations, Woodgreen Community Services, Comprehensive Treatment Clinic and The Neighbourhood Organization.This position acts as part of a multidisciplinary team, facilitating client flow and referrals through the East HART Hub and other SRCHC Substance Use &amp; Mental Health (SUMH) programs. This will involve providing program information, answering and triaging calls, inquiries, referrals, greeting and checking-in clients, booking appointments and file management using the EMR system, data entry, program material and supply ordering, and scheduling. This position requires providing services to a range of clients, including people who use drugs, people with mental health concerns, and other marginalized populations facing significant health barriers.Working within the larger Service Administration &amp; Quality (SAQ) team, this position will also provide back-up administrative support for the clinic and centre as a whole. This could include working at various SRCHC locations, booking appointments, communicating with clients, responding to general enquiries, acquiring services for and providing information to the public and other agencies regarding the services of SRCHC. This position involves working evenings and weekends, and is expected to work onsite.Responsibilities: Reception • Provide reception services for the SUMH team, the clinic and SRCHC • Respond to general enquires, provide basic service to clients (e.g. TTC tokens, taxis, referrals to other agencies) and provide information to the public and other agencies regarding services • Schedule new intakes, follow up appointments, make reminder phone calls and coordinate client drop-in visits via the EMR • Provide backup support within the SAQ team • Recognize escalating situations and follow established protocols to obtain assistance and apply de-escalating techniques General Administrative Duties • Respond to the administrative needs of the SUMH and Operational Health System teams • Assist with team meetings i.e. maintain running agendas and minute taking • Ensure relevant Process Manual and workflows are followed, accurate and up-to-date • Responsible for the opening and closing of the centre following procedures to ensure the security and safety of the building, staff, clients and guests • Open and distribute mail accordingly • Support with supply organization, ordering and tracking • Collaborate with program teams in the production and distribution of program material, brochures and flyers across multiple sites • Enter and maintain provider EMR templates, orientation and group schedules, as well as meetings and room booking • Provide administrative support with time off requests and rebooking clients following established minimum coverage guidelines • Utilize Excel in reception and administrative tasks Clinical Support and Administration • Administrative support for new referrals to SUMH programs via the EMR, email, e-referrals, fax and phone • Screen client calls; make appropriate appointments for services • Make arrangements and referrals with external services (e.g. x-rays, ECG’s and prescription renewals) as directed • Intake and registration of new clients following established protocols in the EMR • Work collectively to manage client waitlists for SUMH programs • Book appointments for clients using the EMR • Ensure the EMR and files are accurate and current • Input encounter information for data collection purposes into excel, EMR or other tracking system • Participate in all required meetings, trainings and communicate program and service updates across applicable teams • All other duties as requiredQualifications: • University, College and/or medical administrative education • Minimum one (1) year experience as a medical secretary or administrative assistant in a clinical or social service related environment preferred • Customer service training an asset • Conflict prevention and de-escalation training an asset • Knowledge of community, the health sector (including primary health care) and community health centres • A strong interest in issues affecting people who are homeless, living with a mental illness or substance use, and complex health needs • Experience working with marginalized populations, including homeless and street-involved people, current and former drug users, and sex workers an asset • General knowledge of Harm Reduction philosophy of care • Ability to assist with and help de-escalate conflicts, and confidence in asserting and maintaining strong boundaries • Respect for diversity, equity and accessibility with the ability to work collaboratively and positively with others • Ability to work effectively independently and as part of a multi-disciplinary team in a fast-paced environment • Planning and task management skills • Ability to prioritize and multi-task with simultaneous attention to detail • Excellent verbal and written communication skills • Excellent interpersonal skills in dealing with the public • Ability to assist people in a mature, friendly and helpful manner • Strong organizational skills • Proficiency in the use of computer technology and various software applications in particular an electronic health record • Ability to be flexible and a self-starter • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is for an existing vacancy.Internal applicants please apply by Tuesday, December 16, 2025 at 12:00 p.m. (noon).This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – Admin Program Assistant – SUMH South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “Admin Program Assistant – SUMH” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a bargaining unit position with CUPE Local 5399. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

41 Administrative / Clerical Support Full Time Jobs